Near Fresno, CA 93720
Timothy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced parts. Unit checks ok.
Near Cutler, CA 93615
Frank
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4816FW2 Control board not getting power To check if it’s not draining Performed diagnostics Found control board not getting power To turn on unitInstalled part Tested Passed
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Door switch is not contacting the door causing,poor suspension and ice production. Ordering plastic squares. ; ordrng 1 12664501SP (BYPASS) and 3 WP2177331 (plastic-sq)s"
Near , CA 93631
Frank
Job Details: 05/28/2020
DRYER MAYTAG MVWC565FW1 Customer loud rattling nitro Performed diagnostics No errror coded No rattling Tested Job completed
Near Cambria, CA 93428
Tom
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Installed Water Valve, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Mariposa, CA 95338
Kenneth
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Ice building around adapter. Needs add a fan adapter. Orderkng door. Gadket bowed due to collapsed liner. Ordering reservoir. Leaks everytime time it dispenses water or fills for ice. Ordering UI. UI board burnt out notnalloeing proper temps ; ordrng 1 W11168758 (Reservoir) and 1 LW10341279 (Door) and 1 WPW10565996 (Ui)"
Near Coarsegold, CA 93614
Kenneth
Job Details: 05/28/2020
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ01 Impeller stripped onto auger motor shaft. Ordrring impeller. Will replace Both auger and imprller on return visit. Rescheduked custimer for Tuesday 6-2-20; ordrng 1 WP63052-2 (Impeller)
Near Los Angeles, CA 91356
Randy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Found filter stuck in the housing had incorrect filter in. Check quick pics. W11194438 filter housing.. Scheduled for Tuesday 2nd 195.45. ; ordrng 1 W11194438 (housing)
Near Los Angeles, CA 91316
Randy
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW5620HW0 F0E2 over suds. f5E5 Dry NTC fault f7E8 obstruction in tub. f8E1. Long drain Found obstruction in tubs. Needs cleared out but unit panel bad drain too and heater due to error codes. Also leaks from front. Bringing all possible parts and returning what’s not needed for a 2nd call complete. Pre id ing at its finest. LARGE CALL AT LEAST TWO HOURS. PLEASE. ; ordrng 1 W11314648 (bellow) and 1 W11314664 (heater) and 1 W11316609 (pump-water) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec) and 1 W11449075 (HARNESS NTC )
Near Fresno, CA 93706
Irvin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Removed upper hinge, and freezer door. Installed washers. Installed door, test for seal. Good seal no gaps. All ops. Normal"
Near Hanford, CA 93230
Alejandro
Job Details: 05/28/2020
REFRIGERATOR AMANA ART318FFDW06 "Found the unit not cooling,replace service valve ,charge refrigerant,verify leak in the evaporator capillary tube,I not have tools for replace o ring need helper ; ordrng 1 W11407409 (EVAPORATOR ), pckd up 1 W10913906 (coupler1/4)"
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
WASHER MAYTAG MVWC565FW2 "CX reports a knocking or thumping sound. No error codes found in the unit. Ran spin test, and agitation test. Passed. Found during ramp down of spin mode the thump was heard from the rear of the unit. The shifter is hitting the inner gearcase. Installed replacement shifter, and splutch kit. Calibrated unit, passed. All ops normal."
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
WASHER WHIRLPOOL NTW4516FW3 "Cx says the washer is not givin enough water. Found the cold valve is not opening fully. Replaced value. Calibrated unit, passed. All ops normal."
Near Paso Robles, CA 93446
Tom
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBBL306ESS01 "Found shipping film still on Grill Cover, removed, visual inspection shows no issues or deformities or damage, customer present, check okay. Visual inspection shows damage to LED Module, order and replace Module./Module - (W10908166); ordrng 1 W10908166 (module)"
Near Paso Robles, CA 93446
Tom
Job Details: 05/28/2020
RANGE WHIRLPOOL WFG320M0BW2 "Entered diagnostics, found error code F1, ran unit, ignition intermittent. Order and replace Control Board and Temp Sensor./Control Board - (W11113908)Temp Sensor - (WPW10181986)/NOTE - SHOP SOFTWARE MALFUNCTION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Fresno, CA 93711
Irvin
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cx says the fridge is not cooling. The unit was not powered, plugged in, on arrival. Talking to cx found the issue was fresh food section not cooling. Had a video of noise. The noise was ice blocking the evap motor in fresh food section. Removed cover and power the thermostat is bad miscolored and cracked. Installed replacement motor assembly. Powered unit set temps all ops normal."
Near Merced, CA 95340
Kenneth
Job Details: 05/28/2020
DRYER ROPER RED4516FW0 Found unit not turning in. Found unit with a weak motor. Not wanting to kick in by itself. Ordering new motor. Rescheduled customer for friday 5-29-20; ordrng 1 279827 (Motor)
Near Hanford, CA 93230
Andrew
Job Details: 05/28/2020
MICROHOOD WHIRLPOOL WMH32519HZ5 Unit making clicking noise when stating. Unit has burnt out control and bad relay. Ordering control. ; ordrng 1 W11342846 (CONTROL)
Near Bakersfield, CA 93312
Andrew
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Customer stated that Unit was not making ice and that ice cream is soft. Checked unit and found Molly on really hot and did not hear the fan running. Pulled Unit out and found condenser fan was not running. Ordering new condenser fan motor and blade; ordrng 1 W11127829 (motor-cond)
Near Madera, CA 93637
Kenneth
Job Details: 05/28/2020
WASHER MAYTAG MVWB835DW5 Installed control and power cord and tested unit. Unit is working lroperly. Customer approves function at this time.
Near Shafter, CA 93263
Michael
Job Details: 05/28/2020
DRYER MAYTAG MGDB765FW0 Cx states long dry times.Started timed dry and red check lint light is onwent outside the home and found severely restricted airflow from dryer vent. Instructed cx on issue and advised to service dryer vent as it exits onto roof of home. All other ops are normal and unit has no functional faults. Job complete
Near Bakersfield, CA 93312
Andrew
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Frost still building up in freezer. Fruit and veggies are stuffed in deli drawer in bags. Cx needs to remove food from bags. Temp in deli set to deli not produce. Advised Cx to set deli to produce and remove from bags. Ordering rails and slides and rtv for freezer. ; ordrng 1 W10841140 (adhesive) and 2 W11265130 (slide)s and 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket) and 1 WPW10714545 (gasket-fip)
Near Topanga, CA 90290
Isidore
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD7300DW2 "Customer states dryer making noise and turning off.Test dryer operation, removed console, found control board harness wire loose. Removed control power connector and correct wiring harness connection. Reinstalled console and Test dryer for intermittent operation. Dryer working at this time no other problems found at this time"
Near Westlake Village, CA 91362
Joe
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBSD612ESS01 Units led lights are not turning on. Ordering lights.; ordrng 1 W10908166 (module)
Near Bakersfield, CA 93309
James
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL KDPE334GPS Cox stated unit was not drying fully. Found rinse aide empty. Instructed customer on importance of using rinse aid to help dry dishes. Customer understands and will purchase more rinse aid.
Near Camarillo, CA 93010
Joe
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit is not spraying water due to a defective sump assembly. Ordering sump assembly.; ordrng 1 W11087376 (pump&motor)
Near Merced, CA 95340
Kenneth
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit is doing weird stuff. Not registering door open closed. Not dispensing water. No lights. No pantfy display. Found broken wire harness. Ordrring new harness. ; ordrng 1 W11170612 (Harness) and 1 WPW10769076 (Control)
Near Los Angeles, CA 91604
Leon
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Replaced water valve.After running diagnostic check unit working properly as designed
Near Riverside, CA 92505
Kevin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Unit not making ice and items freezing in RC. I found out of range thermistor in RC and diffuser motor is louder than it should be causing food to freeze in RC. I found no voltage to ice maker, I inspected base of freezer door and found harness broken. New freezer door is needed. Needs autho.; 1 LW10691266 (dor-fip) and 1 W10316760 (thermistor) and 1 W11164593 (diffuser)"
Near Tehachapi, CA 93561
Patrick
Job Details: 05/28/2020
RANGE WHIRLPOOL WEE760H0DS0 Knob broken needs new one. Not sure if covered ; rqstng P&A on 1 W10828837 (knob)
Near Malibu, CA 90265
Joe
Job Details: 05/28/2020
DRYER MAYTAG MGD8200FW0 Replaced gas burner assembly and tested unit. Unit is now functioning as designed. Job complete. Stack unit
Near Malibu, CA 90265
Joe
Job Details: 05/28/2020
KITCHEN WHIRLPOOL KDTM354DSS5 Unit would not drain. On inspection found units drain pump was clogged. I clogged drain pump and unit began to function as designed. Job complete.
Near Riverside, CA 92508
Kevin
Job Details: 05/28/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Outlet purchased, original date of purchase was 7/12/19 Console display is on but not readable and door handle is loose. Found failed console assy and loose handle. Ordering console and will tighten handle on return. ; ordrng 1 W11339755 (CONSOLE)"
Near Malibu, CA 90265
Joe
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KSSS42FMX00 Unit is not defrosting. On inspection found in it is not defrosting due to the bimetal failing to turn on heater. Replaced bimetal job complete.
Near Perris, CA 92570
Kevin
Job Details: 05/28/2020
M/W OTR WHIRLPOOL WMH32519HW2 Unit not heating. I found that the vent blower is not running causing magnetron to overheat when cooking for over a min. Unit needs blower and main control. Ordering parts. ; ordrng 1 W11252443 (motor-fan) and 1 W11342846 (CNTRL-ELEC)
Near Thousand Oaks, CA 91320
Joe
Job Details: 05/28/2020
DISHWASHER KITCHEN AID KDTM354DSS5 Replaced adjusters and tested unit. Unit is functioning as designed. Job complete.
Near Thousand Oaks, CA 91362
Aaron
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Ordered new ice maker unit not making ice , ordered parts; ordrng 1 W10873791 (icemaker)"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Checked operation unit is not working pump and motor assembly intimately works and then doesn’t checked all the connections connections are good power is not consistently their order a new control board main also pump and motor somebody and dispenser is broken order parts; ordrng 1 W10861000 (detergent dispenser) and 1 W11087376 (pump&motor) and 1 W11305296 (cntrl-elec)
Near Camarillo, CA 93010
Joe
Job Details: 05/28/2020
FREEZER WHIRLPOOL MFT2976AEM03 Unit needs a control due to it being unable to power fans sufficiently.customer would like to try and see if unit would be able to handle it himself.
Near Fresno, CA 93704
Irvin
Job Details: 05/28/2020
REFRIGERATOR MAYTAG MFW2055FRZ "Removed power from fridge. Removed tower, and from guide. Installed new dampener. Assembled unit, powered. Cycled on, all temps and ops normal."
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 05/28/2020
OVEN KITCHENAID KMBS104ESS02 "Upon arrival unit runs while door is shut, f6 error code. Per tech sheet need controls.; ordrng 1 W10891907 (cntrl-elec) and 1 W10891908 (cntrl-elec)"
Near Santa Clarita, CA 91355
Raymond
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Isolated system, charged with nitrogen and found a 3psi drop in 20 minutes. Contacted Robert SR 7727909382 and discussed. Cx service will reach out to cx."
Near Santa Clarita, CA 91321
Raymond
Job Details: 05/28/2020
DRYER WHIRLPOOL MGD6630HC1 "Upon arrival unit not heating, found shorted thermal fuses neutral switch. Needs motor, fuses and blower wheel.; ordrng 1 279311 (ignitor kit & bracke) and 1 W10909685 (fuse-thrml) and 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel) and 1 WP8573713 (thermal cut off fuse)"
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Upon arrival cx states unit doesn’t dispense water. Tech removed water filter and unit started flowing water, cx states filter is new. Replacing filter header.r; ordrng 1 W11194438 (housing)"
Near Ridgecrest, CA 93555
Patrick
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW3 Found the unit having issues with the unit not drain. Pump grinding. No blockage. Removed and replaced pump. Tested unit. All ops chedked good
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/28/2020
DRYER MAYTAG MGDB835DC4 Upon arrival cx states unit makes a loud noise while in operation. Tested and found broken blower wheel. Needs motor and wheel.; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)
Near California City, CA 93505
Patrick
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5100HC0 Found the unit having issues with off balance. Found the 2 front suspension bushings missing adjusted suspension. Tested unit. All ops checked good
Near Riverside, CA 92507
Kevin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 New building. No one living in unit yet. Unit not making ice. I found black wire not inserted all the way into connector for ice maker. Wire is unfixable and will need new ice maker harness. Removed and replaced ice maker harness. Tested ice maker. All tests good.
Near Glendora, CA 91741
Jaime
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KFIS29BBWH02 Found ice maker not cycling Ordered ice makerPAID IN FULL ON FIRST VISIT; ordrng 1 WPW10764668 (ice maker)
Near Simi Valley, CA 93063
Aaron
Job Details: 05/28/2020
DISHWASHER JENN-AIR JDB9800CWS2 "Technical Service Pointer #: ?W11296667 parts and labor covered S-Code “?S22916”? to cover parts & labor only on models shown above and within the date range listed.Rails separated and busted the adjusters as well, replaced the rails and adjuster s tested ok now at this time "
Near Los Angeles, CA 91423
Isidore
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Refasten door handle and customer instruct filter resetReference number 3199739599
Near Glendora, CA 91741
Jaime
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 Found hallow ice and very small pieces. Water line appears to be connected to the hot water. Fridge works ok. The problem resides on water source 100% positive
Near Los Angeles, CA 91042
Leon
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 Replaced all selected parts still missing a few parts.Ordering tracks wheels ; ordrng 2 W10195416V (dish rack wheel)s
Near Los Angeles, CA 91326
James
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit and found that the wash motor is not engaging. Inspected wires and found no loose connections to motor. Quoted for new sump assembly. Service for 115, parts 265.05, labor 163.68. Total 568.91. Owner does not want to pay the 115. He stated he should be under warranty. No warranty records. Unit is almost 2 years old. Please send bill for service fee of 115. Customer denied repair due to cost.; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)"
Near La Verne, CA 91750
Jaime
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTM404ESS3 Found gasket coming out from top left hand side cornerUsed a bit of RTV on that area repositioned gasket
Near Los Angeles, CA 91326
James
Job Details: 05/28/2020
RANGE JENN-AIR JGRP548HL00 "Unit has bad igniter in smaller oven ordering new. Tech will return when part arrives. WiFi not working, will need to contact tech line and set up during repair. ; ordrng 1 W11355922 (IGNITER )"
Near Pomona, CA 91767
Jaime
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found damper control loose and a big gap up top of itReinstalled it properlyALSO, WORKED ON HER MICROWAVE AND GAS RANGE"
Near Glendale, CA 91205
Leon
Job Details: 05/28/2020
MICROWAVE JENN-AIR JMW3430WS02 Cx states that unit is heating up.After running diagnostic check find that unit has bad magnetron Double unit need autho for second tech ; ordrng 1 W10287986 (sensor) and 1 W11346197 (MAGNETRON ) and 1 WPW10292566 (cntrl-elec)
Near Pomona, CA 91767
Jaime
Job Details: 05/28/2020
WASHER WHIRLPOOL MVWB865GW0 Installed the control board and drain pump
Near Los Angeles, CA 91352
Leon
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Cx states that unit is not making ice.After running diagnostic check find that unit has bad ice maker ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Near Los Angeles, CA 91605
Leon
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTE334GPS0 Cx states that unit is not working properly.After running diagnostic check find that unit is going to washing and agitating.; ordrng 1 W11120155 (control-elect) and 1 W11162733 (pump&motor)
Near Fontana, CA 92335
Jaime
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD4815EW Found out let damaged and power cord loose Advices customer to get her out let fixed
Near Los Angeles, CA 91604
John
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "The customer told me that he changed the water filter, and it started to work."
Near Burbank, CA 91505
Leon
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Cx states that unit is not working properly.After running diagnostic check find that ice buildup in freezer section unit is not going to defrost ; ordrng 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap)
Near Hanford, CA 93230
Frank
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS02 Consumer has no power coolPerformed diagnostics Installed parts It started cooling Inverter box did workInstructed consumer 24 hours Job completed
Near Burbank, CA 91505
Leon
Job Details: 05/28/2020
WASHER WHIRLPOOL MVWX655DW2 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91208
Leon
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Cx states that unit is not working properly.After running diagnostic check find that unit making noise by dumper diffuser and lights are blinking on UI; ordrng 2 W10908166 (module)s and 1 W11405309 (PANEL UI) and 1 WPW10479155 (control)
Near Burbank, CA 91505
Leon
Job Details: 05/28/2020
WASHER MAYTAG MVWB835DW3 Cx states that unit is not working properly After running diagnostic check find error codes F6E3F6E2F2E1
Near San Fernando, CA 91340
Raymond
Job Details: 05/28/2020
RESIDENTIAL REFR WHIRLPOOL WRS325FDAM04 "Upon arrival cx states unit intermittently stops to cool in fc, and all lights flickering. Found unit sticking in defrost, need controls and lights are shorted.; rqstng P&A on 1 WPW10397957 (cntrl-elec) and 2 WPW10515057 (light)s and 1 WPW10515058 (light)"
Near Los Angeles, CA 91331
Raymond
Job Details: 05/28/2020
FREEZER WHIRLPOOL WRX986SIHZ00 "Upon arrival fc frosting on rails. Door not shutting, sliding open, brackets warped needs brackets.; ordrng 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RIGHT )"
Near Santa Clarita, CA 91321
Raymond
Job Details: 05/28/2020
OVEN WHIRLPOOL KODE507ESS04 Upon arrival cx states lower oven door does not install. Found door removed wrong and damaged front panel. Reset tension on hinges and installed door. Needs putter cover.; ordrng 1 WPW10320793 (frame-glas)
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/28/2020
M/W OTR WHIRLPOOL WMH31017HS2 "Upon arrival unit buzzing while in use, when magnetron activated mag buzzing. Needs mag and diode.; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 05/28/2020
WASHER MAYTAG MVWB835DW1 "Upon arrival cx states they smelled an electrical burn when unit was running, tested and found motor overheat fault code. Found gearcase leaking and saturated stator. Need to document with safety and tech line. Needs Gearcase, rotor, stat or clutch control.; schdld next appmnt for 5/26 TUE !"
Near Los Angeles, CA 91601
Leon
Job Details: 05/28/2020
WASHER WHIRLPOOL MVWP575GW0 Cx states that unit is not working properly and unit has a water leak underneath.After running diagnostic check find that no error code and drain pipe is clogged.Cx needs plumber.Unit working properly as designed
Near Burbank, CA 91505
Leon
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL JFC2089BEM01 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Glendale, CA 91208
Leon
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Camarillo, CA 93012
Joe
Job Details: 05/28/2020
OVEN JENN-AIR JGS8850ADS "12001655 38.74Labor 163.68Service call 115Units oven sensor is bad causing unit to think it is over heating. Ordering part.; ordrng 1 12001655 (sensor,oven)"
Near Los Angeles, CA 91356
Danny
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDTE334GPS Unit is not responding Found faulty ui panel not responding Need to order parts and rs call ; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)
Near Los Angeles, CA 91401
Raymond
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Upon arrival cx does not have pop. Unit was from rent a center. Could not verify pop but unit is infested with roaches. Shined light behind unit and roaches scattered. Informed cx this will void any warranty.
Near Los Angeles, CA 91331
Raymond
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4816FW2 "Upon arrival cx states unit barley fills with water, tips of load is not submerged, cx states unit starts agitating and spinning and is still on the auto sense. Cx states unit fills with water after she opens lid when unit started washing. This is all use and care related. Instructed cx on proper use and care, unit functi9ns as designed."
Near Burbank, CA 91504
John
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 The door seal that was sent has rips in the corner. It was also wrinkled up inside the box which caused this issue.; ordrng 1 W10860480 (gasket-fip)
Near Los Angeles, CA 91331
Raymond
Job Details: 05/28/2020
WASHER MAYTAG MVWB835DW4 "Upon arrival cx states unit not filling with water. Tested and found shorted, valve. Replaced valve and tested, unit functions as designed."
Near Glendale, CA 91207
John
Job Details: 05/28/2020
WASHER MAYTAG MVWB835DW2 "NOTE: Call to see if this is approved. F3E2, F0E4,F5E4 codes. NEW Phone number 626-864- 9262. The controller is not always engaging the user interface. Need a new user interface and main control.; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec)"
Near Stevenson Ranch, CA 91381
Raymond
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBFO42FTX05 "Upon arrival cx states unit has clumping ice and food freezing in RC and crisper drawers. Measured thermistor in ice water and at 32f thermistor at 7.5 ohms. This could be concern for over cooling in RC. Due to age of unit damper controls could be leaking, cheapest repair is to replace thermistor first and see if that fixes freezing. Ice maker mold leaking when harvesting and ice maker needs to be replaced. PARTS 204.94 LABOR 187.90 (if ice maker not approved by cx thermistor install @ 89.99 labor.) SERVICE CALL 115 TTOTAL 527.31. Cx paid 115 check. Full quoted repair amount due is 412.31. If cx only wants thermistor installed amount due is 126.52. If damper controls need to be replaced max labor is 187.90 and crisper damper assembly’s 60 each main damper 200."
Near Glendale, CA 91207
John
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "The air diffuser in the refrigerator section makes noise, it will need to be replaced ordering a part, this is the only issue she is concerned with.; ordrng 1 W11164593 (diffuser)"
Near Santa Clarita, CA 91354
Raymond
Job Details: 05/28/2020
RESIDENTIAL REFR WHIRLPOOL ASI2575GRS "Upon arrival cx states unit not making ice, ice maker not cycling shorted motor. Replaced ice maker and tested, 7nit functions as designed.; used 1 4317943 (ICEMAKER) from stock"
Near Oxnard, CA 93035
Joe
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 Replaced door. New door does not correctly fit. Contacting Techline about problem.
Near Port Hueneme, CA 93041
Joe
Job Details: 05/28/2020
DRYER WHIRLPOOL WGD5000DW3 Replaced thermal fuse and tested unit. Unit is functioning as designed. Job complete.
Near Victorville, CA 92395
Cesar
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT720PADW2 Found failed adjusters on upper rack causing rack to drop also found pad ( door brakes) failed causing door to slam down this damaged front panel now door will not close do to damage to panel. Rerouted for panel adjusters and lads customer purchasing a bin for her fridge part WP2188664 $50.50 tax$3.91; ordrng 1 W10838367 (panel) and 4 W11157085 (wheel-uper)s and 1 WP2188664 (pan-meat) and 2 WP8268961 (pad)s
Near Victorville, CA 92395
Cesar
Job Details: 05/28/2020
RANGE WHIRLPOOL WFG320M0BS3 "Failed control, relay to valve and ignitor not staying closed. When first turned on relay closes for 2-3 seconds then opens; ordrng 1 W11126814 (cntrl-elec)"
Near Los Angeles, CA 90027
John
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC300EBS00 The freezer drawer may not be closing all the way. This does not happen every time. Replace the drawer slides for the freezer. Door. The door tested good.
Near Glendale, CA 91201
John
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 The refrigerator is not making enough ice for the customer. Installed a new adapter for the airflow. And water valve. The refrigerator tested good no fault codes
Near Los Angeles, CA 91607
John
Job Details: 05/28/2020
WASHER MAYTAG MVWB750WQ1 The shirt was stuck in between the outer tub and the basket drive. This jammed the machine and it threw an F 51 code. Removed the shirt the washer tested good. This was the second time this is happened no charge
Near Los Angeles, CA 90046
John
Job Details: 05/28/2020
RANGE WHIRLPOOL WFG361LVQ1 "The parts were there upon arrival, installed the igniter on the right rear burner. Secured the wire connector going to the igniter proper and tight. All four burners tested good."
Near Hesperia, CA 92345
Darren
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Very small leak on top left evaporator pass. Ordered compressor and evaporator.***; ordrng 1 W10507884 (compressor) and 1 W11256565 (evaporator)
Near Los Angeles, CA 91316
Randy
Job Details: 05/28/2020
DRYER MAYTAG MGDX655DW Complaint dryer makes humming. Found all ops normal. Noises are normal. Cx says her old one didn’t make noise. Informed not to compare models but that everything sounds ok. Checked all ops normal. Passed diagnostics Cx wants new dryer. Referred to sellers. Job complete SR#7727810564.
Near Los Angeles, CA 91316
Randy
Job Details: 05/28/2020
REFRIGERATOR MAYTAG MRT118FFFH04 Found not sealing causing ice build up. Removed and replaced gasket. No more air leaks. Cx has excessive food capacity in fridge. Check quick pics. No air flow also causes foods to freeze. Now gasket seals. Cx approves Now working as designed job complete
Near Los Angeles, CA 91330
Randy
Job Details: 05/28/2020
FREEZER WHIRLPOOL WRT518SZFM00 Found evap fan dead not cooling fridge. Needs new harness and fan. Buildup of ice will use heat gun to seal gap. ; ordrng 1 W10913629 (harns-wire) and 1 WP2315539 (motor-evap)
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 05/28/2020
DISHWASHER KITCHENAID KUDC10IXWH1 Replaced Detergent Dispenser (WPW10195175). Ran a complete diagnostic test. Tested ok.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW75HEFW0 Customer was complaining of washer not running and the door is locked. I checked the unit and there was a F9E1 code (Long Drain). I ran a quick diagnostic test and the pump was stuck. Replaced the Drain Pump (WPW10605427). Tested ok.