Near Santa Clarita, CA 91351
Raymond
Job Details: 07/21/2020
OVEN WHIRLPOOL WOD51EC0AS05 "Upon arrival cx states unit not heating lower oven. Found weak fan blower, TOD thermostat shorted, intermittent voltage from control board. Needs controls, element, TOD, and blower. .; ordrng 1 W11035600 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"
Near Castaic, CA 91384
Raymond
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Upon arrival cx states he spoke with someone at our office and also at whirlpool. Cx states he is not allowing anyone inside his house, cx removed the upper rack, cx states the wheel broke off. Tech has no access to unit to take pictures or verify model and serial number, contacted office.Tech was then informed to move on to next call."
Near Los Banos, CA 93635
Kenneth
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW5000DW3 Installed control anf tested. Unit is now working properly. Customer approrves function.
Near Castaic, CA 91384
Raymond
Job Details: 07/21/2020
REFIRGERATOR WHIRLPOOL WRS571CIHZ01 "Upon arrival diffuser making noise, needs diffuser.; ordrng 1 W11164593 (diffuser)"
Near Turlock, CA 95380
Kenneth
Job Details: 07/21/2020
FREEZER WHIRLPOOL WRT518SZFM00 "Installed access stub and filter drier. Recharged with 4.25 OZ of R134A refrigerant and tested unit. Unit is now working properly. Found no leaks. ; used 4 R134A (), and 4 R134A (Refrigerant) from stock"
Near Atwater, CA 95301
Kenneth
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 Installed magnetron and diode and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95340
Kenneth
Job Details: 07/21/2020
REFIRGERATOR WHIRLPOOL WRX735SDHZ02 Installed door and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95341
Kenneth
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed control and UI. Tested unit. Unit is now working properly.
Near Glendora, CA 91741
Andy
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Needs thermistor, and fan; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Bakersfield, CA 93312
Chase
Job Details: 07/21/2020
WASHER MAYTAG MODEL Model and serial number scratched off unit. Instructed customer there’s nothing we can do without a model or serial number. Customer no longer wanting service.
Near Glendora, CA 91741
Andy
Job Details: 07/21/2020
WASHER AMANA NTW4516FW1 "Not spinning, found a broken wire to cap, need new cap and harness ; ordrng 1 W11158830 (capacitor) and 1 W11448788 (WIRE HARNESS W11448788)"
Near Glendora, CA 91741
Andy
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Not cool, needs a compressor ; ordrng 1 W10913906 (coupler) and 1 WPW10466675 (compressor)"
Near Glendora, CA 91741
Andy
Job Details: 07/21/2020
DRYER WHIRLPOOL WGD4815EW2 Need timer not advancing ; ordrng 1 WPW10185981 (timer)
Near Baldwin Park, CA 91706
Andy
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW4 Needs water valve ; ordrng 1 W11172234 (housing)
Near Montebello, CA 90640
Francisco
Job Details: 07/21/2020
WASHER MAYTAG MVW7232HW0 "Cx stated unit makes a loud vibration noise. Found rear right left too high, lower leg and tested ops, unit now working properly."
Near Selma, CA 93662
Jonathan
Job Details: 07/21/2020
RANGE AMANA ACR4303MFB4 Found door broken needs door; ordrng 1 W10746435 (trim-door) and 1 W10746435 (trim-door) and 1 W10746436 (trim-door) and 1 W10831686 (glass-door)
Near Castaic, CA 91384
Randy
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDFE104HBL0 Found dishwasher won’t start latch won’t lock and one going to diagnostics ordering controls and latch. ; ordrng 1 W11224299 (panel-cntl) and 1 W11305303 (cntrl-elec) and 1 WPW10653840 (door latch)
Near Fresno, CA 93720
Timothy
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID KRFF507HPS These parts were not in the bin .
Near Castaic, CA 91384
Raymond
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Upon arrival Found shorted evaporator thermistor. Evap frosted. ; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"
Near Westlake Village, CA 91361
Joe
Job Details: 07/21/2020
OVEN WHIRLPOOL WOC75EC7HS03 Sr7728376139Contacted Techline and they have told me interlocks are causing unit to shutoff; ordrng 1 W11033422 (interlock)
Near Merced, CA 95341
Kenneth
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Freezing in fridge. Set unit to lowest setting. Ordrring new thermistor harness and control. ; ordrng 1 W11399425 (Harness) and 1 WPW10384183 (Thermistor) and 1 W11357371 (Control)
Near Bakersfield, CA 93314
Chase
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW6620HC0 "Diagnosed unit, could not throw into diagnostics faulty touch pad and stuck on door locked, also bellow is ripped and will need new pump. Ordering all parts ; ordrng 1 W11314648 (BELLOW) and 1 W11316250 (LATCH) and 1 W11316609 (PUMP) and 1 W11322905 (ACU) and 1 W11324037 (Ui)"
Near Bakersfield, CA 93307
Chase
Job Details: 07/21/2020
WASHER MAYTAG MVWC565FW0 Found that unit would not power on. Confirmed 120 V getting to outlet. Ordering control board.; ordrng 1 W11116594 (CONTROL)
Near Duarte, CA 91010
Andy
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYY03 Need a compressor called techline 7728129003 I have the compressor ; schdld next appmnt for 7/22 WED !
Near Weldon, CA 93283
Jim
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Door is twisting; ordrng 1 LW10912118 (dor-fip) and 1 W11223753 (nameplate)
Near Los Angeles, CA 91423
Isidore
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW8300SW01 "Found left rear shock W10739670 broken , parts ordered; ordrng 1 W10739670 (shock-absr 131.79)"
Near Simi Valley, CA 93065
Joe
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW8240YW0 Units tubs are stuck together not allowing you to take apart machine. Whole tub assembly with all parts needs to be ordered.; ordrng 1 280146 (rotor) and 1 8534042 (SCREW) and 1 8565172 (tube) and 1 W10137698 and 1 W10222008 (filter) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WP8557836 (plate) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Near Los Angeles, CA 91604
John
Job Details: 07/21/2020
WASHER MAYTAG MVWX655DW1 "Be sure to call 30 minutes before. It is a business that is closed. The washer would not go into spin cycle, The actuator has failed. Just in case I backed it up with a main control..; ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec)"
Near Los Angeles, CA 91604
John
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDFE204EBL0 "4,6,7,1. Codes. The main control is failing. After unplugging for awhile it restarted. The pump assembly has failed also, this is why the dishwasher doesn’t function anymore. To repair this dishwasher. I’ll need the drive pump assembly, and the main control. ; ordrng 1 WPW10605058 (pump&motor)"
Near West Covina, CA 91791
Andy
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Not cooling, found harness bad , replaced harness tested unit working properly"
Near Santa Maria, CA 93458
Jim
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW0 There is a drag spot as a drum turns I see nothing inside the drum therefore I am ordering a transmission; ordrng 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Near Los Angeles, CA 90077
Isidore
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Removed old icemaker and installed new icemaker, test fill ok , customer advised icemaker may take 3 -24 hours to make ice."
Near Atascadero, CA 93422
Tom
Job Details: 07/21/2020
ICEMAKER WHIRLPOOL KRFF507HPS00 "Installed Module, Heater, IM, and Damper Door, ran diagnostic tests, all components functional. Customer states that FC is now no longer cooling. Diagnostic tests show Compressor running, Defrost Circuit functional, ice build up around Capillary Tube connection on FC Evap, leak detected. Order and replace FC Evap, order Drier, Compressor, and Suction Tube, reschedule customer with a Sealed System Tech on part and time availability./Evap Coil - (WPW10608485)Drier - (WPW10143759)Compressor - (WPW10466675)Suction Tube - (WPW10463542)/NOTE - RESCHEDULE CUSTOMER WITH A SEALED SYSTEM TECH ON PART AND TIME AVAILABILITY; ordrng 1 WPW10143759 (dryer) and 1 WPW10463542 (tube) and 1 WPW10466675 (compressor) and 1 WPW10608485 (evaporator)"
Near Los Angeles, CA 91423
Isidore
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Found F8E2 drain motor connector came off , removed connector and refasten to drain motor, test dishwasher drain pump ok. Dishwasher working at this time, would as designed."
Near Bakersfield, CA 93314
Erick
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Call tech line and ran diagnostics through icemaker. Found test 120 passing. Test 97 valve is failing. Protect line to replace icemaker. Ran test 59 and fan seem to be running but very faint. Will also bring extra fan just in case.n; ordrng 1 W11099789 (icemaker)
Near Claremont, CA 91711
Tyler
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced evaporator fan tested all works good at this time. Found freezer door switch not responding. Ordering switch not in stock.; ordrng 1 W11291142 (switch)
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/21/2020
WASHER WHIRLPOOL WET4024HW0 "Replaced Lid Lock Assembly (W11371714) recommenced for the Tech Line (SR#7728091313) and washer still not working (Locking/Unlocking) and displaying a CL50 in the diagnostic. I contacted again the Tech (SR#7728091873) and she decided to take the whole matter to a review, also she appointed that the customer will be notified after the review."
Near Shafter, CA 93263
Erick
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Cycled unit and found unit with good frost pattern. Temps were set to the max setting. Compressor is hot to the touch. Main control has not been replaced. Recommending to replace main control with freezer and thermistor. Damper and UI board have been replaced already.; ordrng 1 W11174836 (cntrl-elec) and 1 WPW10384183 (thermistor)
Near Fresno, CA 93722
Irvin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Screeching scraping sound while fresh food evap motor is running. Says unit stops making ice and cooling stops. The frezer is building frost. ; ordrng 1 W10655745 (harns-wire) and 1 W10875099 (cover-evap)
Near Los Angeles, CA 91604
John
Job Details: 07/21/2020
WASHER MAYTAG MAH7500AWW The customer canceled service on this washer. She did not want me to touch it.
Near Los Angeles, CA 91601
John
Job Details: 07/21/2020
OVEN WHIRLPOOL WEG750H0HZ0 The control board has been smashed/the user interface across the top. Replace the control panel for the oven. The oven tested good at this time.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 07/21/2020
COMPACTOR KITCHENAID KTTS505ESS0 Replaced: Directional Switch (WP777811) and Inner panels (WP9870444). Tested ok.
Near Santa Maria, CA 93454
Jim
Job Details: 07/21/2020
WASHER WHIRLPOOL MVWB766FW1 F5E1 lid lock failure code. I tested the lid lock and it passed every test. Probable cause is that the start button was hit with the lid up. The washer needed to be calibrated. I calibrated the washer. . I checked for polarity and ground to the unit and it was ok. I found no other issues with the unit
Near Nipomo, CA 93444
Jim
Job Details: 07/21/2020
WASHER MAYTAG MVWC565FW2 NOTE: Deep Water Wash is not available in the Normal cycle mode. Selecting the Normal cycle with the Deep Water Wash setting will result in auto sensing of the water level. This is in the owners manual. Customer instruct on water levels per individual
Near Tulare, CA 93274
Chase
Job Details: 07/21/2020
WASHER MAYTAG MVWC565FW2 "F1e2, motor control fault. Indicates a faulty control board. Ordering board and latch just Incase.; ordrng 1 W11307244 (LATCH) and 1 W11399433 (CONTROL)"
Near Glendale, CA 91208
Leon
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADW7 Cx states that unit is not working properly After running diagnostic check find that light on control panel is turning off.; ordrng 1 W10629483 (console) and 1 W10834738 (cntrl-elec)
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KSSS48MDX05 Cx states that unit is not working properly After running diagnostic check find that unit has a defrost issue ; ordrng 1 WP4387499 (bimetl-def)
Near Fresno, CA 93722
Irvin
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Cx says the unit is making noise. Door are not even. Straighten door for cx. Cx instruct on the temp setting noises and features of ice and water. Unit is operating properly. All ops normal.
Near Colton, CA 92324
Rod
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Returned to replace defective parts not related to last job.
Near Bakersfield, CA 93312
Dane
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW Upon arrival the unit was giving an LF a code. Put unit in diagnostics and got a temperature sensor fault code. Temperature sensor was open. Unit needs new water valve assembly; rqstng P&A on 1 W11172234 (housing)
Near Bloomington, CA 92316
Rod
Job Details: 07/21/2020
DRYER MAYTAG MGDB755DW2 1 279980 (box) and 1 W10861225 (handle) and 1 WP8577274 (thermistor) we’re replaced with as designed heat and no gas nor water lks
Near Grand Terrace, CA 92313
Rod
Job Details: 07/21/2020
WASHER WHIRLPOOL MVWB835DC Problem codes indicated temporary stock number matches partial mdl on job order but there is no data tag to identify product to determine proper parts if ever needed. Unknown if serial number was that which matched this machine.Found that problem codes disappeared after running rinse and spin cycle.
Near Grand Terrace, CA 92313
Rod
Job Details: 07/21/2020
M/W OTR WHIRLPOOL WMH78019HZ2 Returned to replace defective parts and as designed op returned. ;1 W11196131 (door/mw) and 1 W11284466 (cntrl-elec)
Near Bakersfield, CA 93314
Dane
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW6620HC0 Upon arrival the unit would not fill with water. Unit was giving a water valve fault code. Found cold water valve would not open and hot water valve was loud. Unit needs new water valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Near Riverside, CA 92509
Kevin
Job Details: 07/21/2020
WASHER WHIRLPOOL MVWC565FW2 Customer is upset with sound levels of washer and performance. I tested unit. All is testing normal. Sound levels are normal. Instructed customer on normal sound levels and normal operation. Called trade partners to document. Sr#7727828001
Near Riverside, CA 92507
Kevin
Job Details: 07/21/2020
M/W OTR WHIRLPOOL WMH78019HZ0 Removed and replaced door. Tested unit. All tests good.
Near Newman, CA 95360
Kenneth
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW1 Unit having issues draining. Drain pump loud and does not always pumo water out. Ordering drain pump. Will also order control board. Unit is having power loss. Control shuts down then will reboot. ; ordrng 1 W11024149 (Control) and 1 W10876600 (Drain)
Near Tulare, CA 93274
Chase
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cx concerned of a foul taste coming from water dispenser. Called into WPL spoke with Rich. Confirmed that taste is coming from White nylon water line. Whirlpool recommends a quarter inch copper or quarter inch plastic water line. Told to have cx replace water line to refrigerator. Will take some time to get taste all the way out, possibly months. All functions testing normal with this unit per WPL. Job is complete. SR#7728355229"
Near Thousand Oaks, CA 91320
Joe
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Unit needs a new door due to current gasket allowing air to get in. You have to change the door with this gasket; ordrng 1 LW11038922 (dor-fip)
Near Los Angeles, CA 91606
Randy
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found broken roller wheel. Also won’t dispense. Needs multiple parts. ; ordrng 1 W11185686 (ice-contnr) and 1 W11265135 (panel-ui) and 1 WPW10317991 (motor) and 1 WPW10353552 (separator) and 1 WPW10353848 (pad) and 1 WPW10515762 (roller)
Near Claremont, CA 91711
Stephen
Job Details: 07/21/2020
M/W OTR WHIRLPOOL WMH31017HS6 Did not receive door.349 Springfield St unit 19 is location of unit. Found outer door panel is dented . Needs door assembly.; schdld next appmnt for 7/23 THU !
Near La Cañada Flintridge, CA 91011
Leon
Job Details: 07/21/2020
REFRIGERATOR JENN-AIR JCB2585WES01 Cx states that unit is that unit is not working properly and unit has a water leak underneath.After running diagnostic check no water leak found.Cx will have a picture for future.Unit working properly as designed.
Near Los Angeles, CA 91352
Leon
Job Details: 07/21/2020
RANGE WHIRLPOOL WFG320M0BS3 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Pasadena, CA 91101
Francisco
Job Details: 07/21/2020
DRYER - ELECTRIC WHIRLPOOL WED9290FW0 Received opened part with no sensor in it. Re ordering part.
Near Los Angeles, CA 91352
Leon
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS00 Replaced all selected parts.Unit working properly as designed
Near Altadena, CA 91001
Francisco
Job Details: 07/21/2020
WASHER MAYTAG MVWC6ESWW1 Timer exhibits odd characteristics and water temp is not working on warm. Goes from warm to cold on its own. Ordering parts and RS for Thursday. Will provide estimate for cx. ; ordrng 1 W10248240 (switch-sen) and 1 WPW10243947 (timer)
Near Los Angeles, CA 91423
Randy
Job Details: 07/21/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Went to replace motor fan and was now running. Unit is built in and cannot get access to sealed system parts sneed second opinion not sure what’s going on possible restriction need senior tech.
Near Los Angeles, CA 91405
Raymond
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed data loggers. Cx will ship back after 72 hours.
Near Atwater, CA 95301
Kenneth
Job Details: 07/21/2020
RANGE KITCHEN AID KSDG950ESS1 Unit making noise during preheat. Found convection fan blade hitting back of unit. Pulled blade away from the back just a hair and tested. Unit is now working properly. Customer approves.
Near La Verne, CA 91750
Stephen
Job Details: 07/21/2020
DRYER - GAS MAYTAG MGDC300BW1 Load tested dryer. Noisy when tumbling. Found front felt bearing off front panel. Reinstalled front felt bearing. Burner is short cycling. Needs thermostat.; ordrng 1 WP3387134 (THERMOSTAT )
Near Oak Park, CA 91377
Joe
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ Sr7728357104 . Replaced diffuser and cover unit is functioning as designed.
Near Baldwin Park, CA 91706
Stephen
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW7590FW0 "Door was locked. Ran diagnostics. Had f3e1 error code. Cleared error code. Found pressure sensor sticking, pump noisy. Needs pump and pressure sensor.; ordrng 1 WPW10448876 (PRESSURE SENSOR )"
Near Baldwin Park, CA 91706
Stephen
Job Details: 07/21/2020
WASHER MAYTAG MVWX655DW1 "Ran diagnostics. No error codes found. When spinning, vibrates too much. Found weak suspension rods, basket wobbling. Found worn gear case bearings,hub, splutch, wash plate stuck on gear case splines.; 1 W10528947 (HUB) and 1 W10721967 (CAM KIT) and 1 W10752187 (SCREW) and 1 W10902814 (WASH PLATE) and 1 W11035751 (GEAR CASE ) and 1 W11130362 (SUSPENSION RODS) and 1 WPW10006384 (BELT)"
Near Pasadena, CA 91105
Francisco
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDTE104ESS4 Checked unit found error code f2 e1. Found leak out of diverted motor on sump assembly. Also needs dispenser. Provided estimate cx will consider and call back.
Near Glendora, CA 91741
Andy
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Needs switch motor,; ordrng 1 W11202789 (motor) and 1 W11396033 (SWITCH W11396033)"
Near Los Angeles, CA 91423
Randy
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID KBSN608ESS01 Cx had bad tasting ice. Found customer never changed her water filter since she bought her fridge she did not know she had a water filter. Showed her where the filter was and informed her where the filter replacement light was and it was time to change filter. Customer okayed checked fridge all opps working properly found kinked line causing not to fill properly loosen kink now OK customer approves job complete
Near Alhambra, CA 91803
Juan
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Freezer light assembly is not working. Evaporator fan motor is weak. Light module and evaporator fan need to be replaced.; ordrng 1 W10695459 (module) and 1 W11224591 (motor-evap)
Near Hughson, CA 95326
Cruz
Job Details: 07/21/2020
DRYER WHIRLPOOL WED49STBW1 "Complete-cx is going to purchase a new unit, did not diagnose this unit - cx said timer is not advancing through cycle stay stuck, informed cx that unit needs a timer."
Near Los Angeles, CA 91401
Raymond
Job Details: 07/21/2020
OVEN KITCHEN AID KEBC208KSS02 Cx cancelled at door.
Near Covina, CA 91722
Stephen
Job Details: 07/21/2020
REFRIGERATOR AMANA ASI2575GRS01 "Replaced control box, thermistor. Sealed FC and RC cabinet to liner with RTV sealant. Unit is cooling properly at this time. Instructed customer to allow 3 days for temps to stabilize, allow sealant to dry 24 hours before cleaning inside. Complete."
Near Covina, CA 91722
Stephen
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW0 "Ran diagnostics. Had f9e1 error code.Unit full of water. Removed water.Found power to drain motor, just hums. R & R drain pump. Found nail in pump jamming impeller. EST 302.92. Labor 187.92.Removed nail from pump. Pump is ok. Ran auto test cycle, load size calibration. Fills, agitates, drains, rinses, dispenses, and spins properly at this time. Instructed customer to check pockets before laundering. Complete."
Near Glendora, CA 91741
Andy
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Nothing, found fan bad , replaced fan kit tested unit working properly"
Near Hidden Hills, CA 91302
Danny
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL KDTE704DPA0 Unit is not turning on Test unit and unit powered on for me Ran a test cycle and unit completed with no issues and no leaks Client still wants control panel replaced . Will order parts and rs call ; ordrng 1 W10850350 (panel-cntl) and 1 WPW10469574 (vent asm)
Near Duarte, CA 91010
Juan
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Replaced control board, programmed with code 01. Checked unit’s operations, unit is working fine."
Near Monterey Park, CA 91754
Juan
Job Details: 07/21/2020
REFRIGERATOR MAYTAG MFI2665XEM4 Customer did not allow me into their home. They said they cancelled service .
Near Atwater, CA 95301
Kenneth
Job Details: 07/21/2020
DISHWASHER KITCHENAID KDTE704DSS1 Ui faulty. Display is flashing lines. And display not fully shutting down. Jnit leaking from door dur to vent not vlosing all the way. Ordrring turbidity sensor. Main board needs replacement. Short in board. Causing premature UI wear. Rescheduled customer for thursday 7-23-20; ordrng 1 WPW10537425 (UI) and 1 W10866116 (Control) and 1 WPW10469574 (Vent) and 1 WPW10705575 (Sensor)
Near Monterey Park, CA 91754
Juan
Job Details: 07/21/2020
WASHER MAYTAG MVWB865GW0 "Reversed water hoses. Home’s washer faucets are incorrect, normally left side faucet is hot and right side is cold. That is not the case at this home. Faucets are color coded red for hot, blue for cold. In this case red is cold, blue is hot. Corrected hose connections. Ran diagnostics, unit is dispensing water properly now."
Near Atwater, CA 95301
Kenneth
Job Details: 07/21/2020
MICROWAVE WHIRLPOOL WMH78019HZ0 Found unit not heat. Needs magnetron. Orderkng new diode to use on return visit. ; ordrng 1 W11256462 (Diode)
Near Monterey Park, CA 91755
Juan
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Tightened fresh food door handle screw. Showed customer how to replace water filter. Door handle is on properly now.
Near Altadena, CA 91001
Francisco
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cx stated that settings for ffc change on their own. Unable to recreate issue. Ordering ui board. Also educated cx on food placement to avoid freezing of items on the back of the unit by air flow channels.; ordrng 1 W11169239 (cntrl-elec)
Near Monterey Park, CA 91754
Juan
Job Details: 07/21/2020
WASHER MAYTAG MVWC415EW1 "F9e1 long drain. Weak drain pump. Replaced drain pump. Ran diagnostics, unit is draining properly now."
Near Fresno, CA 93726
Irvin
Job Details: 07/21/2020
WASHER WHIRLPOOL WTW5000DW3 "F0/E5-OFF BALANCE, Cx says the unit is not draining. The motor is hot to the touch. Nothing binding. Failed motor. Installed replacement parts. Calibrated unit, all ops normal."
Near Fresno, CA 93703
Irvin
Job Details: 07/21/2020
RANGE AMANA ACR4303MFS3 "W11354284B-service pointerThis is normal operation for current coil heating elements and is not an indication of problems with the coils. As of June 1, 2018, Underwriters Laboratory (UL) changed the standards for all electric coil elements. Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils to further reduce the risk of unattended cooking fires. See images on page 2.Unit is operating properly. All ops normal. Issue was the cooktops not getting super hot."
Near Monrovia, CA 91016
Francisco
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID KRFC704FSS00 "Checked unit found ice clumping in ice bin, also ice maker works on and off. After performing fan test/ and thermistor checks found inconsistencies with temp all over the refrigerator. Tech line advised replacing gf2 board. Ordering part RS for Friday.Sr7727728038; ordrng 1 W11333076 (GF2 BOARD)"
Near East Los Angeles, CA 90022
Juan
Job Details: 07/21/2020
WASHER MAYTAG MVWB835DW0 "F0e5 off balance. Suspension rods are very loose. Gearcase is very noisy, washplate bolt is stuck on, will need to be broken off. ; ordrng 1 W10734521 (slider) and 1 W10752187 (screw) and 1 W11130356 (suspension)"
Near Montebello, CA 90640
Juan
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Upper rear left ceiling led light in f.f.c. is not working. Temperature in fresh food compartment is in the upper 40s, in the 20s in the freezer. Ran diagnostics, evaporator fan is not blowing air as strong as it should. Customer concerned upper freezer bin is noisy when moved, deli drawer slides out by itself and freezer door handle being loose. Leveled unit properly for drawer not to slide to the front, tightened freezer door handle. Led assembly and evaporator fan need to be replaced. Informed customer upper freezer bin might not be covered, given it is working fine.; ordrng 1 W10704090 (bin-freezr) and 1 W11224591 (motor-evap) and 1 W11462342 (LED)"
Near Burbank, CA 91504
Leon
Job Details: 07/21/2020
DRYER WHIRLPOOL GGQ9800PW1 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Bradbury, CA 91008
Andy
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Called techline sr#7728360543 , replaced compressor,evaporators and tested unit working properly"
Near Turlock, CA 95380
Kenneth
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit not dispensing ice. Found ice door chute blocked up completely with ice. Removed ice. Checked function of ice door. Unit is working properly. Tightened handles and aligned doors.
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KBFC42FTS04 "Found freezer drain blockage customer to defrost, still has door seals and bin to do, from previous call."