Near Santa Maria, CA 93455
Jim
Job Details:
11/12/2020
DISHWASHER KITCHENAID KDTM404ESS3
Wrong part was ordered. The leak was coming out of the float switch. Removed float switch and moved the gasket to the inside liner. On the outside I used silicone to make a separate gasket. Ran uni. All tested ok
Near Santa Clarita, CA 91354
Raymond
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL WDF330PAHS5
"Upon arrival cx states unit does not drain, found clogged air gap. Cx needs a plumber, informed apartments of issue. Unit functions as designed."
Near La Verne, CA 91750
Andy
Job Details:
11/12/2020
DISHWASHER KITCHENAID KDTM354DSS5
Needs rack ; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Near Redlands, CA 92373
Rod
Job Details:
11/12/2020
WASHER MAYTAG MVWX655DW2
Washer wobbles and shakes tripping on condition resultant conditions are not explained in any product guides Found leveling foot never adjusted by vendor.’s installer.Corrected and as designed op returned
Near Yucaipa, CA 92399
Rod
Job Details:
11/12/2020
DOUBLE OVEN KITCHEN AID K0DE500ESS05
Kitchen timer does not operate.....does not count downConfirmed consumer did not understand operators guideTimer operation as designed
Near Madera, CA 93637
Marshall
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0
Found bad drain pump rr for new drain pump.; ordrng 1 W11497943 (DRAIN PUMP)
Near Tulare, CA 93274
Enrique
Job Details:
11/12/2020
WASHER WHIRLPOOL MVWX655DW1
"Installed new central electric , performed calibration . All functions tested normal , no leaks."
Near Madera, CA 93637
Marshall
Job Details:
11/12/2020
WASHER MAYTAG MVWX655DW2
Found F2 e1 error code unit needs new control board rr for board.; ordrng 1 W11419215 (CONTROL )
Near Glendora, CA 91740
Andy
Job Details:
11/12/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00
"Freezing food on top shelf, adjusted and added gumseal to damper tested unit working good. Called techline sr#7729267740"
Near Merced, CA 95348
Marshall
Job Details:
11/12/2020
M/W OTR WHIRLPOOL WMH31017HS6
Found rattling hood fan rr for new hood fan; ordrng 1 W11441128 (HOOD FAN)
Near Madera, CA 93636
Marshall
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL KDTE234GPS
Installed new pannel test run complete everything working properly job complete.
Near Fresno, CA 93722
Timothy
Job Details:
11/12/2020
FREEZER WHIRLPOOL WRS571CIHZ01
"Installed new door that other tech ordered 2 months ago. Noted as I was doing this the metal guard that protects the connections to the door was severely bent. Found that because of this a majority of the wires that come from the cabinet to the back of this box had the insulation ground off exposing the internal conductors. If there are any spills, the dispenser leaks or any of these wires come in contact with each other or the chassis it is likely to take out the control. When I put on the new door the upper RH side of the FC door did not seal. Checked the cabinet and found it was not square. The difference between the twin cross measurements was off by about an inch. Tried adjusting the front stops but this made the unit unstable before it closed the gap. The old doors connection that goes through the hinge was damaged upon removal so the old door could not be reinstalled. I was able to get the door to seal by allowing slack in the upper hinge. Che
Near Bakersfield, CA 93308
Patrick
Job Details:
11/12/2020
RANGE JENN-AIR JES1750FS1
Needs main control put display in and nothing. 120 going to main control ; ordrng 1 W11295990 (cntrl-elec)
Near Clovis, CA 93611
Chris
Job Details:
11/12/2020
DRYER WHIRLPOOL WED4815EW1
"Customers issue is clothes would not dry. After troubleshooting I found a heating element to be defective ordering parts needed to fix; ordrng 1 279838 (element,heater) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"
Near Visalia, CA 93291
J.E.
Job Details:
11/12/2020
DRYER MAYTAG MGD5500FW0
Cycled unit and found burning smell coming from belt due to bad support wheels and also very dirty cabinet. Dryer repair kit will have to be installed and cabinet must be cleaned informed customer and quoted for parts and labor 272.60 Customer agreed and will install And collect when parts arrive; ordrng 1 4392067 (dryer repair kit) and 1 W11156832 (door)
Near Ivanhoe, CA 93235
J.E.
Job Details:
11/12/2020
WASHER WHIRLPOOL MVWC565FW
Cycled unit and found unit not draining. Check pump and windings are good. Check control board and found loose connection on control board. Secure connection control board and reset the unit unit now draining properly and working as intended. Job completed
Near Bakersfield, CA 93311
James
Job Details:
11/12/2020
WASHER MAYTAG MVW6230HW0
Transmission is making a metal to metal scrapping noise ; ordrng 1 W11423758 (GEARCASE )
Near Bakersfield, CA 93311
James
Job Details:
11/12/2020
REFRIGERATOR KITCHENAID KRFF300ESS01
Bail arm sticking ; ordrng 1 4317943 (icemaker only) and 1 627792 (arm-shut)
Near Visalia, CA 93291
J.E.
Job Details:
11/12/2020
M/W OTR WHIRLPOOL YWMH31017HB3
Cycled unit and found door not closing properly causing microwave to shut off. Upon inspection found dent now allowing door to close Remove door and repaired it then re-tested unit unit not working as intended. Job complete
Near Visalia, CA 93292
J.E.
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Cycled unit and found icemaker not producing any ice. Checked icemaker and found no water coming in proceeded to check water valve and found water valve had bad connection. Secured inlet valve connection and re-tested unit icemaker now filling with water and working as intended.Job complete
Near Merced, CA 95348
Marshall
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM05
Found bent fridge door door gasket not making contact with fridge wall rr for new door.; ordrng 1 LW11258450 (dor-fip)
Near Bakersfield, CA 93311
James
Job Details:
11/12/2020
WASHER WHIRLPOOL WET4024HW0
"Removed unit from closet, found sock stuck in drain outlet port. Removed sock, reinstalled unit and tested.Tested ok"
Near Bakersfield, CA 93312
Erick
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01
7729051350.This unit has been documented with techline. Customer needs to be refereed back to WPL cusotmer service.
Near Glendora, CA 91740
Andy
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW
"Not cooling, found compressor bad, replaced compressor kit and drier tested unit working good."
Near Arcadia, CA 91007
Francisco
Job Details:
11/12/2020
RANGE WHIRLPOOL KSGG700ESS
Checked unit found cx received burner from manufacturer. Burner ignites properly. Showed cx how to ignite burner properly. Unit working as designed.
Near Arcadia, CA 91006
Francisco
Job Details:
11/12/2020
DISHWASHER MAYTAG MDB4949SDH3
"Checked unit found error code f8 e3, f8 e2, f3 e2 and f6 e4. Cleared codes and ran diagnostics multiple times same error codes came back. Contacted tech line they advised replacing drain pump and owi sensor. Provided estimate for cx. They will consider and call us back."
Near Pasadena, CA 91103
Francisco
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL KSSO42QTX00
"Checked unit found compressor not running. Found 120 vac on inverter and 5 vdc coming from control yet compressor not running. Also found gap on separator door chute. Shaft on ice maker dispenser motor corroded and there is evidence that water has gotten in motor. Ordering parts to complete repair. Door also makes clunking noise when opening and closing cx declined door repair at this time. Moving forward with cooling issue,separator and ice dispenser motor."
Near Sierra Madre, CA 91024
Francisco
Job Details:
11/12/2020
MICROWAVE JENN-AIR JMW2427DS01
Removed and replaced console ui. Programmed model #. Unit now checks ok
Near Burbank, CA 91502
John
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
"5;1. Error code. The dishwasher is not washing, it has low water level, also it’s not pumping with the main motor. Ordering a part that I need.; ordrng 1 W10327249 (water inlet valve) and 1 W10620296 (detergent dispenser) and 1 W10917114 (pump&motor)"
Near Yucaipa, CA 92399
Rod
Job Details:
11/12/2020
MICROWAVE WHIRLPOOL KMBP100ESS02
Need to confer with wfcc tech line next daySched for that reason; schdld next appmnt for 11/12 THU !
Near Pasadena, CA 91107
Francisco
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Removed and replaced valve, tested ops n9 leaks and unit working as designed."
Near Pasadena, CA 91107
Francisco
Job Details:
11/12/2020
WASHER WHIRLPOOL WGT4027HW0
Removed and replaced capacitor and harness. Unit now checks ok.
Near Fresno, CA 93704
Irvin
Job Details:
11/12/2020
REFRIGERATOR KITCHENAID KRFC704FPS01
Replaced components. Powered and test unit failed. The compressor has a hi pitch failed compressor. ; ordrng 1 W11107278 (compressor)
Near Highland, CA 92346
Rod
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Won’t drain installedLowe’s and plumber had been out and could not determine issue foun slow drain at airgap and discovered drain system on product restricted in check valve. Corrected.......now as designed op had returned.No leaks no washability issues.
Near Fresno, CA 93726
Irvin
Job Details:
11/12/2020
DRYER WHIRLPOOL NED4655EW1
"Cx says the dryer is not rotating. Confirmed. The motor pulley sheered off. The belt is frayed and is going to break. Replaced motor pulley, and dryer repair kit. All ops normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Simi Valley, CA 93065
Joe
Job Details:
11/12/2020
REFRIGERATOR KITCHENAID KRFC704FSS01
Unit needs a inverter I need to contact whirlpool tomorrow on this job ; ordrng 1 W11336586 (INVENTOR )
Near Rialto, CA 92376
Tyler
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW5000DW1
"Customer stated that unit making a lot of noise. Is leaking water and oil. Will not wash or spin clothes. Found gear case is leaking. Found error code for shifter. Unit will not agitate and the wash plate is stripped. Basket is loose and worn out. Ordering gear case, cam, belt, motor, shifter, capacitor, basket, and wash plate.; 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR ) and 1 W11454734 (GEAR CASE) and 1 WPW10006384 (drive belt)"
Near Los Angeles, CA 91343
Joe
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Units damper assembly is staying open causing it to let to much cold air into the refrigerator . Ordering part.; ordrng 1 WPW10196393 (damper control assy)
Near Tulare, CA 93274
Chase
Job Details:
11/12/2020
WASHER WHIRLPOOL WFW6620HC0
"Cx concerned unit throwing code and having trouble trying to drain. Ran through service diagnostics. Received no error codes. Unit ran through all tests with no failures, job complete. Instructed cx on how to properly function unit. All ops now testing out normal."
Near Gustine, CA 95322
Kenneth
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW5005KW0
Installed cam belt and motor. Tested unit. Unit is working properly.
Near Los Angeles, CA 91331
Joe
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Unit is not sealing right due to door gasket not fitting. On this unit the door should be replaced with the gasket already on it ; ordrng 1 LW10599404 (dor-fip)
Near Rialto, CA 92376
Tyler
Job Details:
11/12/2020
FREEZER WHIRLPOOL WZF34X20DW01
"Customer into sealed system vacuumed down and charged with Freon. Tested all works good at this time.; used 1 AF1200 (TUBE EXTENSION), and 5 R134A (REFRIGERANT ) from stock"
Near Fresno, CA 93722
Irvin
Job Details:
11/12/2020
DRYER WHIRLPOOL WED7500GW0
Cx says the door is popping open during operation. The catch is broken on one side. ; ordrng 1 279570 (catch door dryer)
Near Llano, CA 93544
Cesar
Job Details:
11/12/2020
DRYER MAYTAG MGDB955FC0
Replaced control and thermistor eliminated all codes control is sending power to ignitor. During test found flame came on once and never came back on voltage trace revealed failed radiant heat sensor ; schdld next appmnt for 11/13 FRI !
Near Bakersfield, CA 93309
James
Job Details:
11/12/2020
DRYER WHIRLPOOL WGD4850HW0
Replaced gas valve due to gas leaking. Also replaced plug for burner inspection.Tested ok
Near Bloomington, CA 92316
Rich
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00
Defrost issue. All parts which would be pre edited are exparts. Ordered thermistor.Customer is defrosting unit.Send local tech please.; ordrng 1 W10902214 (thermistor)
Near Fresno, CA 93727
Timothy
Job Details:
11/12/2020
RANGE KITCHENAID KFGG500EWH2
Bottom trim bent.; ordrng 1 W10334003 (trim-door)
Near Los Angeles, CA 91331
Joe
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW5000DW1
Motor pulley had fallen off bottom of machine causing unit to be unable to spin or agitate. This is another repair on this unit I suggest replacement if unit keeps having issues due to prior history. Placed pulley back onto unit correctly and unit began to function as designed.
Near Bakersfield, CA 93308
Mitch
Job Details:
11/12/2020
DRYER WHIRLPOOL WGD8000BW0
Upon arrival customer stated she has had her unit vent cleaned and is not heating. Tested unit and found unit is igniting the flame turns off found unit to have bad gas coils and flame sensor.; ordrng 1 694540 (main coil) and 1 WP338906 (sensor)
Near Covina, CA 91722
Rich
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00
"Compressor sent was damaged and all stubs open. Tapped system, in a vacuum. Found leak at process line. Installed dye drier. Pulled a vacuum, held vacuum 10 min..Charged system ran 10 minutes.Pulled evap. cover inspect all visible areas for dye. None present at this time."
Near Paso Robles, CA 93446
Jack
Job Details:
11/12/2020
MICROWAVE WHIRLPOOL KOCE500ESS09
Found the unit is also having control problems as well. Ordering new control panel board and will replace both switches when apart; ordrng 1 W11040195 (cntrl-elec)
Near Paso Robles, CA 93446
Jack
Job Details:
11/12/2020
REFRIGERATOR KITCHEN AID KRFF507ESS00
Found the fridge is not getting cold enough. Found fan in not working in cabinet upper. Need to order. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10389152 (support)
Near Tehachapi, CA 93561
Mitch
Job Details:
11/12/2020
REFRIGERATOR KITCHENAID KRSC503EBS01
Upon arrival customer stated unit ice maker is broken. Found broken ice maker removed and replaced ice maker tested unit is now functioning properly at this time of service.
Near Templeton, CA 93465
Jack
Job Details:
11/12/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
"Found evaporator fan is not turning on. Going to change out thermistors also. ; ordrng 2 W10316760 (thermistor)s and 1 W10323459 (thermistor) and 1 W10723753 (fan asm,evaporator) and 1 W10902214 (thermistor) and 1 W11098695 (fan-scroll)"
Near Tehachapi, CA 93561
Mitch
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW01
Removed and replaced valve tested unit is now functioning properly at this time of service.
Near Bakersfield, CA 93308
Mitch
Job Details:
11/12/2020
COMPACTOR KITCHEN AID MODEL
I’m unable to remove unit due to shaft being down and customer having proper mounting screws installed unable to access them without damaging home or unit informed customer that I do not want to pull unit out and chance damaging cabinetry or unit informed customer to have this taken care of to allow me to uninstall unit to properly diagnose. Did not charge service fee will charge service fee when I return to diagnose unit. Customer will call to reschedule when they are able to get this taken care of.
Near Lancaster, CA 93534
Jonathan
Job Details:
11/12/2020
DRYER WHIRLPOOL WGD5000DW3
Found Blockage in lint trap Remove blockage tested unit and is working properly
Near Los Angeles, CA 91344
Antonio
Job Details:
11/12/2020
REFRIGERATOR MAYTAG MFX2876DRM02
Need fresh food evaporator motor. Ordered part WPW10389152 support W11087438 motor evaporator ff.; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
Near Lancaster, CA 93534
Jonathan
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Found defective door flip fix defective door flip tested unit is working properly
Near Los Angeles, CA 91335
Antonio
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00
Both gaskets are broken again peeling off. Client is upset. This is not abuse. Gaskets are defective. Ordering both ff. Gaskets and will return to complete the job. For now refrigerator is cooling since unit was defrosted last service. Client is ok to return on Monday to complete the job.; ordrng 2 W10688387 (gasket-fip)s
Near Modesto, CA 95350
Cruz
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW5000DW3
"Fixed- installed all new parts (belt, gearcase, pulley shield, wash plate) calibration test pass, auto test pass as well, no codes, no leaks, the appliance is working as designed, cx ok repair."
Near Tulare, CA 93274
Chase
Job Details:
11/12/2020
DRYER WHIRLPOOL WGD6620HC1
Cx concerned unit is not heating at all. Ran through service diagnostics. Found unit not heating. Receiving 120v to ignitor but will not engage. Ordering ignitor. Will order other thermostats just Incase.; ordrng 1 279311 (IGNITOR ) and 1 W10909685 (THERMAL FUSE) and 1 WP338906 (FLAME SENSOR ) and 1 WP3391912 (HI LIMIT THERMOSTAT) and 1 WPW10328463 (COIL)
Near Los Angeles, CA 91331
Antonio
Job Details:
11/12/2020
WASHER MAYTAG MVW6230HW0
Checked unit in diagnostics and found no error codes. Checked hoses and tested cycles. No leaks detected at this time. Washer operates per mfg.’s specifications.
Near McFarland, CA 93250
Chase
Job Details:
11/12/2020
WASHER MAYTAG MVWB765FW0
"F0e3, F8e1, Cx concerned unit will not co plate cycle and gives them LF code indicating low fill. Put through diagnostics and unit gave no fill long fill error code. Faulty water valve. Ordering valve. ; ordrng 1 W11165546 (VALVE)"
Near Los Angeles, CA 91331
Antonio
Job Details:
11/12/2020
MICROWAVE WHIRLPOOL WML75011HZ
Per Kathy at tech line. Some air will escape through front vent since it is not air tight seal. This is normal but most of the air is vented through the vent connected to the roof. Operates per mfg.’s specifications. Explained to client.
Near Clovis, CA 93619
Chris
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00
On today’s visit found icemaker not producing ice also when would shut freezer door would hear a gurgling sound coming from the back. Ran test on icemaker found motor to be stuck then I cleared drain line on backside of unit Noise went away ordering icemaker will return when part comes in; ordrng 1 W10873791 (icemaker)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW5000DW3
Customer was complaining of washer been noisy during spin cycle. I checked the unit and I found a worn out drive belt. Replaced Drive Belt (W11239857). Tested ok.; used 1 W11239857 (DRIVE BELT) from stock
Near Los Angeles, CA 91436
Antonio
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW6340WW
Drain pump is defective. Needs new drain pump.client will decide if she wants it repaired.
Near Lancaster, CA 93534
Jonathan
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW7500GC2
Found defective valve. F8 e1 error.; ordrng 1 W11130239 (housing)
Near Reedley, CA 93654
James
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL WDT970SAHV0
Found unit with broken adjusters on top rack causing rack to fall against door and open during cycle. Ordering new adjusters. Will return when parts arrive. ; ordrng 1 W10712395 (adjuster)
Near Tulare, CA 93274
Chase
Job Details:
11/12/2020
WASHER MAYTAG MVWB865GW0
Installed new valve. Retested and unit passed all tests with no failures. Unit now working by design. Job complete.
Near Sanger, CA 93657
Chris
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW5000DW3
"On today’s visit I entered washer into diagnostics received a F8E1, F0E5. Which is a off-balance and a long fill error code. I ran system test cycle right one unit we go into a spin and make a loud screeching sound. Looked underneath washer found belt to be loose on pulley there’s no kind of Adjustments for that ordering parts listed to fix issue ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11239857 (belt)"
Near Clovis, CA 93619
Timothy
Job Details:
11/12/2020
WASHER WHIRLPOOL MVW6230HW0
Checked for faults and ran a service cycle. Belt slipping in spin.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
Near Porterville, CA 93257
J.E.
Job Details:
11/12/2020
WASHER MAYTAG MVWB835DW4
Cycled unit and found error codes F0E3 over load and F7E5 shifter isssue Checked rotor stater and shifter and found rotor very loose call lean shifter not to work properly. Reinstalled and secured rotor And we tested unit unit passed all test the time of service. Job complete
Near Porterville, CA 93257
J.E.
Job Details:
11/12/2020
DISHWASHER WHIRLPOOL WDTA50SAKZ0
Cycled unit and found unit not draining. Checked pump And pump is working as intended. Remove dishwasher from cabinet and found hose kink. Read tested unit and unit drained fine Informed customer that This is an install issue unit is working as intended. Job complete
Near Los Angeles, CA 91342
Raymond
Job Details:
11/12/2020
DISHWASHER KITCHEN AID KDTM404KPS0
"Upon arrival cx states unit not closing properly, found broken door strike, needs strike.; ordrng 1 W11090487 (DOOR STRIKE)"
Near Richgrove, CA 93261
James
Job Details:
11/12/2020
WASHER MAYTAG MVWX655DW1
"Inspected unit. During testing agitation only spun once, and spin never fully engaged. Ordering new motor and run capacitor and splutch. Also found cold side of water very little flow. Ordering new water valve. ; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11127357 (housing) and 1 W11395618 (CAP)"
Near Santa Clarita, CA 91350
Joe
Job Details:
11/12/2020
WASHER WHIRLPOOL MVWC565FW1
Replaced drain pump still not working will need to come out with meter
Near Sanger, CA 93657
Chris
Job Details:
11/12/2020
WASHER WHIRLPOOL WTW7500GW2
Customer is having issues with new washer wasn’t functioning properly. On arrival I found washer full of water with clothes in it and unplugged. Removed clothes properly installed the drain powered unit back on was able to drain water out. Then put Unit into diagnostics received no error codes. Then calibrated unit and ran system test cycle all functions tested normal. Then instructed customer how to use her new washer and all the different functions of it. Unit is functioning as designed. Job complete
Near Oxnard, CA 93035
Hector Zuleta
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
"Customer is concerned of refrigerator not producing ice, damaged door gaskets and freezer door not closing properly. I checked the unit and I found torn up all door gaskets as well worn out worn out freezer door rails. Ordered parts and rescheduled.; ordrng 1 12002497 (gear (left)) and 1 W10571967 (frz door gasket (gr)) and 2 W10830162 (gasket-fip)s and 1 W10884390 (icemaker) and 1 W11028221 (shaft) and 1 W11396033 (LIGHT SWITCH ) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284684 (bracket) and 1 WPW10284685 (bracket)"
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
11/12/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
Customer is concerned of fresh food compartment not cooling. I checked the unit and I found an iced up fresh food compartment evaporator. Ordered parts and rescheduled. ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (cover-evap) and 1 WPW10389152 (support)
Near Fresno, CA 93722
Irvin
Job Details:
11/12/2020
DRYER AMANA NED4655EW1
Found broken belt. Replaced the belt. Noise is gone. All ops normal.
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
"After replaced the Dispenser Solenoid the Solenoid still not working due to incomplete voltage supplied to it (Only 67 VAC), also unable to replace the Auger Motor because the Auger Motor Impeller is striped. Ordered parts and rescheduled.; ordrng 1 W10118612 (insert) and 1 W11043763 (cntrl-elec) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider)"
Near Visalia, CA 93277
Blake
Job Details:
11/12/2020
WASHER MAYTAG MVWC565FW
Diagnosed unit and found water valve to be broke ordered parts on 11-11 .
Near Alhambra, CA 91801
Francisco
Job Details:
11/12/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS01
Ordering parts needed to complete repair.; ordrng 1 W10518672 (nameplate) and 1 W10831951 (dor-fip) and 1 W11110292 (dor-fip) and 1 W11112889 (UI)
Near Nipomo, CA 93444
George
Job Details:
11/12/2020
WALL OVEN KITCHEN AID KOCE500ESS09
Found oven door gasket not sealing properly ok to order door gasket.dave to order seal need assistance.
Near Alhambra, CA 91803
Francisco
Job Details:
11/12/2020
DRYER AMANA NGD4655EW2
"Unit was rocking as it ran. Leveled unit, it is now working as designed."
Near Bakersfield, CA 93314
Chase
Job Details:
11/12/2020
COOKTOP KITCHEN AID KCGS356ESS00
Cx concerned that unit is leaking gas. Had gas company come out and they confirmed leak coming from all lions and burners. Took off all burners and knobs and adjusted. Fasten down all valves. Retested and unit passed all test with no failures or gas leaks. Job complete.
Near Hanford, CA 93230
Blake
Job Details:
11/12/2020
DRYER MAYTAG MGDC465HW0
Diagnose the unit in the unit works fine and heat properly at this time top console is broke and bent need to order new. Ordered parts 10-21 doing work on 11-11. Replaced console and re tested the unit. Unit is still working properly at this time of service. Job complete.
Near Alhambra, CA 91801
Francisco
Job Details:
11/12/2020
WASHER MAYTAG MHW6630HW1
Stacked unit found loose brackets that hold washer and dryer together. Tightened brackets and leveled unit. Entered diagnostics found no error codes unit working as designed.
Near Redlands, CA 92373
Rod
Job Details:
11/12/2020
DRYER MAYTAG MEDX655DW1
Door latch too tight consumer has hard time opening doorConfirmed.....adjusted door and as designed op returned
Near South Pasadena, CA 91030
Francisco
Job Details:
11/11/2020
OVEN WHIRLPOOL WOS51ES4ES
Checked unit found issues with L2 incoming voltage. Reset breaker unit now working properly.
Near Glendale, CA 91208
Rich
Job Details:
11/11/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
"Replaced icemaker. Ran diagnostics, operating as designed."
Near Los Angeles, CA 90065
Rich
Job Details:
11/11/2020
COOKTOP KITCHENAID KICU509XSS00
Replaced module and display. Operating as designed.
Near La Cañada Flintridge, CA 91011
Rich
Job Details:
11/11/2020
WASHER WHIRLPOOL WFW96HEAC0
"Replaced dispenser assm and flow meter. Ran diagnostics, passed. Operating as designed."
Near La Cañada Flintridge, CA 91011
Rich
Job Details:
11/11/2020
WASHER MAYTAG MVWC555DW0
Replaced struts an main control. Operating as designed.
Near La Crescenta-Montrose, CA 91020
Rich
Job Details:
11/11/2020
WASHER MAYTAG MHW6630HC0
Replaced dispenser assm. Operating as designed.
Near Alhambra, CA 91801
Francisco
Job Details:
11/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01
"Checked unit found gap on fc gasket. Remove door,basket, and re aligned fc. Removed frost with steam gun and used heat gun to re shape gasket for proper door closure. Unit now working as designed."
Near Pasadena, CA 91106
Francisco
Job Details:
11/11/2020
WASHER AMANA NTW4516FW2
Found noise during agitation and spin. Went underneath and found loose but on main pulley. Added loc tite (blue) and tightened nut. Calibrated and re tested unit now working as intended.
Near Pasadena, CA 91107
Francisco
Job Details:
11/11/2020
REFRIGERATOR KITCHENAID KSC24C8EYP02
"Removed and replaced cntrl,ice door sep,inlet valve,and added check valve on dispenser water line. Asked cx to monitor unit and report any issues. Also ensure no air is entering dispensing system."