Local Reviews
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Juan G.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Ice maker is under filling. Small cubes get jammed on the mechanism. Unit needs inlet valve replaced, and new ice maker needs to be replaced as well.; ordrng 1 W10884390 (icemaker) and 1 WPW10420083 (valve)"
Cruz B.
COMPACTOR KITCHENAID KTTS505ESS0 "Fixed- installed new part (panel) door is now closing / opening as designed, cx ok repair."
Cruz B.
WASHER WHIRLPOOL WTW5000DW1 "Fixed - installed new parts (cntrl elec, power cord ) calibrated and then tested unit in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, unit is working as designed, cx ok repair."
Kevin M.
DRYER WHIRLPOOL WGD49STBW2 Customer states that the unit will just stop running mid timed dry cycle. Clothes still wet and timer mid cycle. I verified motor windings sound normal. Failed timer. Ordering part. ; ordrng 1 W10846428 (timer)
Frank P.
WASHER MAYTAG MVWC415EW2 Customer stated not washing knocking noisePerformed diagnostics Found that was ordered was misdiagnoseI need the gear caseWill order part; ordrng 1 W11035747 (gearcase)
Raymond H.
FREEZER WHIRLPOOL WRX986SIHZ00 "Upon arrival cx states he heard a noise now no air flow in FC. Found shorted evap motor. Replaced and tested, unit functions as designed."
Raymond H.
DRYER MAYTAG MGDB835DW4 "Upon arrival unit not heating, found open thermal cut off and broken igniter. Replaced and tested, unit functions as designed."
Raymond H.
COOKTOP KITCHENAID KGCU483VSS02 "Replaced spark module and manifold, tested unit, unit functions as designed."
Frank P.
REFRIGERATOR KITCHENAID KRMF706ESS01 Customer stated not cold enoughPerformed diagnostics Found control board settings And thermistor not reaching temperature Flow of direction of cold air not coming inside as it should Need damperWill come back to install 3 parts; ordrng 1 W11238397 (THERMISTOR ) and 1 WPW10248595 (control DAMPER)
Steven W.
WASHER MAYTAG MVWC465HW2 "Ran diagnostics. No error codes found. Ran auto test cycle. Load tested rinse and spin. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Customer doesn’t want to use less detergent. Refer to customer service. Unit is working properly as designed. Normal sound levels. Complete."
Enrique R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed control board , Retested it . Compressor works intermittently . Called techline 7727428286 . Found bad compressor . ; ordrng 1 W11209866 (compressor)"
Dane K.
M/W OTR WHIRLPOOL UMV1160CW6 Upon arrival unit was not heating and was making a ham. Found the diode arcing and making noise. Removed and replaced diode and tested unit. Unit functions normal now
Andy H.
REFRIGERATOR KITCHENAID KRSF705HPS00 "Leaks water when water is turned on, found water valve has a crack causing it to leak, replaced water valve and tested unit working properly"
Andy H.
DISHWASHER KITCHENAID KDTE204GPS0 "Door not closing and clips broke off, adjusted door and replaced clips tested unit working properly"
Andy H.
REFRIGERATOR MAYTAG MRT118FFFH01 "Not cooling, replaced duct and thermistor tested unit working properly"
Kenneth M.
WASHER MAYTAG MVWB835DW3 Need console. And control. Rescheduled customer for saturday 3-21-30; schdld next appmnt for 3/21 SAT !
Andy H.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Ice maker not working, found that water valve was leaking, replaced water valve and tested unit working properly . Called techline sr#7727426716"
Juan G.
WASHER WHIRLPOOL WTW5000DW2 "F1e1 main control error, F7e5 shifter fault. Unit is outside exposed to the elements. Control panel was wet from overnight rain. Advised customer repair is not covered due to the unit being exposed outside. To repair the unit, main control board, shifter/actuator, and splutch would need to be repaired. It will also need to be accessible, it currently sits inside a makeshift wooden frame."
Kenneth M.
WASHER WHIRLPOOL WTW5000DW2 Found unit not advancing cycles properly due to faulty water valve. Solenoid not properly open and allowing cold water to flow. Ordering new water valve. Rescheduled customer for Monday 3-23-20; ordrng 1 W11210459 (Water valve)
Kenneth M.
RANGE AMANA AER6303MFS2 Found unit with F1E0 error code. Techsheet instructs to replace board. Also ordering both right front and right rear element. Control board randomly turning on and off light in oven. Resch ed duled customer for wednesday 3-25-20; ordrng 1 W11297545 (Control) and 1 WP8273994 (Element) and 1 WP8273993 (Element)
Rich S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced interface per last tech diagnostics no’s is.Deli drawer UI not lit up. Bad UI or cable, left disconnected.Fans both passed test 3. Will leave on order just in case. Suspect UI or cable is main failure. Unit running after disconnecting UI, compressor and both fan motors.; ordrng 1 W10758049 (cntrl-elec) and 1 W11170612 (harns-wire)"
Juan G.
OVEN KITCHENAID KEBS107SWH04 "Replaced both elements. Checked ops, unit is heating fine."
Juan G.
FREEZER KITCHENAID KRMF706EBS01 "Replaced listed parts. Checked freezer drawer ops. Drawer is closing properly, making a good seal all around."
Timothy J.
WASHER ROPER RTW4516FW0 Unit has a stalled drain pump. Water needs to be drained from the unit so that the pump will be able to be removed without flooding the washroom. Informed customer.; 1 WPW10661045 (drain pump)
Hector Z.
OVEN JENN-AIR JMW2427DS01 "Customer was concerned of Microwave oven not working and displaying a code. I checked the unit and I found a F2E1 code (Shorted Key). Replaced the Console (W11236900). Reprogrammed and tested ok."
James M.
MICROWAVE KITCHENAID KEMS309BSS00 Found unit with tripped breaker. Flipped breaker on and system worked as intended. Found no fault in unit. Advised customer to call electrician for possible faulty breaker.
Tyler F.
WASHER WHIRLPOOL WFW5620HW0 Customer stated that the door boot is leaking. Removed and replaced door boot tested all works good at this time.
Leon M.
REFRIGERATOR KITCHENAID KRSC700HBS00 Cx states that unit is not working properly After running diagnostic check find that ice buildup in fresh food section next to evaporator.Freon leaking issue Called Whirlpool Tech Line Support Spoke to EdExplained the situation S.R.#7727424640; ordrng 1 W10286069 (drier-uv) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 W11377407 (3 WAY VALVE ) and 1 WPW10643261 (evaporator)
Frank P.
WASHER MAYTAG MHW3505FW Customer stated that buttons doesn’t work at times to set cycleSometimes she has to unplug unit and press again for them to stickPerformed diagnostics no fault codesFound control panel not responding at times when pressed downInstalled new control panelTested PassedJob completed
Leon M.
REFRIGERATOR WHIRLPOOL WRS322FNAB00 Cx states that unit is not working properly.After running diagnostic check find that unit is missing all lights and not cooling properly in fresh food section.; ordrng 1 W10515057 (light board) and 1 W10550215 (light) and 1 WPW10151374 (air damper) and 1 WPW10515058 (light)
George Y.
M/W OTR MAYTAG MMV4206FZ5 Installed part blew fuse recheck need to replace interlocks and control ok to order.; ordrng 2 W10138793 (fuse)s and 2 W11197766 (interlock)s and 1 W11256464 (cntrl-elec) and 1 W11256465 (cntrl-elec)
Rod H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Too warm in ffd section and condensation was forming in foo.Also food storage is so that airflow is restricted to shelves below/above others. Confirmed...............food stored against back wallTold by call taker to set temperature for both compartments down to a lesser setting. This makes the temperatures warmer. Consumer unable to comprehend instructions on how to use controls located in operators guide. As designed operation was not an issue.
Enrique R.
REFIRGERATOR WHIRLPOOL WRV986FDEM01 "Installed RC ice maker , ice box fan blade and auger motor . All functions tested normal at time of service . No leaks ."
Enrique R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Refrigerator ice container broke . Installed new container . Retested it . All functions tested normal .
Erick S.
OVEN KITCHEN AID KOSE500EBS00 "Cycled unit through diagnostics and found main control,with Main control fault has an f6e6 erro indicating communication failure. Unit will need new main control replaced. Oven will have to be removed to installed.; ordrng 1 W11179310 (cntrl-elec)"
Kenneth M.
DISHWASHER WHIRLPOOL KDTM354ESS3 Found unit with a bad smell. Instant you open dishwasher door it stings your eyes and nose. Found plastic under heat and melting. Removed and tested. Unit is working properly. customer explained control panel issues. Confirmed and found wire nuts loose Tightened power cord nuts. Tested. Unit is working properly.
Kenneth M.
WASHER MAYTAG MVWB865GW0 Found unit with getting overload error code. Found that rotor and dropped down from stator. Removed screw. Allied loctite and reinstalled. Tested unit. Unit is now working properly.
Erick S.
WASHER WHIRLPOOL WFW8410SW02 Cycled unit and found unit with f24 erro indicating units heater and sensor are failing. Tested through diagnostics and unit would lock and spin. Would not cycle under any water temp selections. Customer approved estimate. ; ordrng 1 WP8540766 (seal) and 1 WPW10467289 (sensor)
Kenneth M.
WASHER MAYTAG MHW5630HW0 Installed hot and cold water valve and tested. Unit is working properly customer approves.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed evap harness and cover. Defrosted reat of ice. Tested unit. Unit is now working properly.
Kenneth M.
DRYER MAYTAG MEDB835DW4 Found unit turning in but bot heating or turning drum. Unit would just count down. Found unit with faulty thermal fuse. Replaced and tested. Unit is now working properly. Customer approves
Rich S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced bad LED module. Operating as designed.
Rich S.
REFIRGERATOR KITCHEN AID KBBR306ESS01 Unit has a system leak. I can smell compressor oil in the refrigerator section. Leak in upper evaporator.Customer declined repair...
Patrick C.
WASHER MAYTAG MVWC565FW2 Needs suspension. Missing bushings. I’ll return today.
Timothy J.
DRYER MAYTAG MEDC465HW0 "Checked unit and found there is no power to it. Reset breakers and found power to the unit. Pushed start and the power to the unit is interrupted. Checked for continuity between ground , L1 and L2. I find 1.8 ohms between L1 and ground when the start button is pushed. After checking power a few times I found the L1 has no voltage and the gas instant water heater is connected to 120 vac outlet which is affected by the 40 amp double breaker associated with the dryer. Called WPTS(7727425059) and was told that the customer needs to consult an electrician for this power problem. "
Patrick C.
REFRIGERATOR WHIRLPOOL GD5NVAXWA00 Double filling ice maker. Housing spring not engaging filter. Needs control ice maker and housing ; ordrng 1 WPW10121138 (housing)
Patrick C.
DRYER WHIRLPOOL WGD8500DC Part not in till the 30th .
Rich S.
WASHER MAYTAG MVWC565FW2 "F7E7, F0E5Removed obstruction from beneath the agitator.Ran diagnostics, passed. Ran calibration,passed. Operating as designed."
Jim S.
OVEN WHIRLPOOL WOS51EC7AB01 Replaced control board
Rich S.
HOME LAUNDRY - E WHIRLPOOL WTW7500GC0 "F4E4, F1E2 codes noted. Ran complete UI, auto and calibration cycles, passed. Cleared codes and calibrated main control. Operating as designed."
Leon M.
RANGE AMANA AGR5330BAS3 Replaced all selected parts .After running diagnostic check unit working properly as designed
Frank P.
WASHER MAYTAG MVWB765FW1 Customer stated hearing screeching soundPerformed diagnostics Found bearing rotor & clutch defective not gear case simple misdiagnoseWill order partExplained situation to customer He said thank you for taking time to make him understand And he will be waiting for the call for me to return with parts ; ordrng 1 W10754161 (motor rotor) and 1 W10754448 (clutch ASSEMBLY )
Frank P.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated refrigerator and freezer lights out Performed diagnostics Both compartments lights out Need refrigerator module lights Will return to install lights in both compartments ; ordrng 1 W11239944 (module. )
Francisco S.
RANGE WHIRLPOOL WFG505M0BS3 "Checked unit found bad spark module not sending spark to LF burner. Removed and replaced spark module, tested ops unit now working as intended."
Francisco S.
REFRIGERATOR KITCHENAID KRFC300EWH03 Checked unit found noise coming from damper. Removed and replaced damper tested ops cx is satisfied. Unit checks ok.
Francisco S.
DISHWASHER KITCHENAID KDTE334GPS0 "Checked unit found no error codes, unit ran fine on diagnostics. Tested normal cycle unit function properly. Accessed control secure and re seated all connectors unit now checks ok.Sr#7727425360 Chris"
Kevin M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Unit not dispensing ice. I found that the freezer door was not engaging door switch. I adjusted door to make contact. All tests good.
George Y.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found left freshfood door is warp needs to be replace ok to order.; ordrng 1 W11307224 (dor-fip)
Erick S.
WALL OVEN KITCHEN AID KOSE500ESS01 Install new parts on unit. Re-tested it and it passed all the test at the time of service. Job complete
Raymond H.
RANGE KITCHENAID KODE500ESS02 "Upon arrival cx states unit has Stuck key fault. ; ordrng 1 W10801665 (cntrl-elec) and 1 W11179310 (cntrl-elec)"
Rod H.
WASHER MAYTAG MVWB765FW3 .FOUND DEBRI INHIBITING LLATCH STRIKER from activating. Removed debri and as designed op was restored.Clacking noise during agitation. Camera not working.Confirmed Found loose stator and rotor retaining bolts and tightened........no change further found water and oil leaking due to void in tub. )Returned to replace defective parts with no lks and no washability issues."
Raymond H.
WASHER MAYTAG MVWC565FW1 "Upon arrival unit not spinning, tested and found broken belt, control shuts off after diagnostic entry and will not respond to commands, needs control and belt.; ordrng 1 W11162438 (cntrl-elec) and 1 WPW10006384 (drive belt)"
Rod H.
WASHER MAYTAG MVWX655DW1 Replaced parts per aig no issues.
Rod H.
WASHER MAYTAG MVWB835DW1 Humming noise and machine won’t reset.Confirmed.......drain pump failureReplaced defective pump.
Raymond H.
WASHER MAYTAG MVWB850WQ0 "Upon arrival cx states unit has a leak and is making a noise when in spin, tested and did not locate a leak and spun unit and unit is loud but bearing and tub are new."
Rod H.
WASHER WHIRLPOOL MVWB865GW0 Shake violently and bangs the sides of achingConfirmed Leveling legs were not securely mating the floor causing excessive teetering of cabinet.Adjusted footing and now as designed operation.
Rod H.
WASHER MAYTAG MVWB765FW3 Washer leaks waterMachine not issue found drain standpipe for sewer clogged consumer to contract a plumber.
Andy H.
REFRIGERATOR KITCHENAID KSSC48FTS00 "Freezing in fresh food compartment and filter housing was coming apart, replaced diffuser damper and repaired water filter housing tested unit working properly"
Tom R.
REFIRGERATOR WHIRLPOOL WRF560SEHZ00 "Entered diagnostics, all components functional. Customer states that IM is also slow on production. Thermistors good, Defrost functional, fans functional, Damper Door functional, order Control Board./Control Board - (W11035836); ordrng 1 W11035836 (cntrl-elec)"
Andy H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Door not closing good , removed door and lubed rails reinstalled door and tested unit working properly"
Tom R.
WASHER WHIRLPOOL MLE2000AYW "Installed Timer, still not advancing, voltage check okay, all components activate on manual activation, part failure, reorder Timer./Timer - (WP22002452)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 WP22002452 (timer)"
Kevin M.
WASHER ROPER RTW4516FW2 Unit not starting cycle. I had to reset board. Board was stuck in flood condition and just running pump. I recalibrated water levels in diagnostic cycle. Tested unit in normal cycle. All tests good.
Enrique R.
RANGE WHIRLPOOL WFG320M0BB2 "Inspected whirlpool range . 4 Orfice holder tubing leaking gas , and left front igniter not sparking . Installed 2 front orfice holder , need 2 more and burner . ; ordrng 1 W11162117 (holder-orf) and 1 W11167099 (holder-orf) and 1 WPW10515455 (burnr-head)"
Kenneth M.
WASHER MAYTAG MVWC565FW1 Found unit not agitating. Shifter not shifting unit from spin to agitate. Ordrrkng cam and actuator. Found suspension super bouncy. Will replace suspension kn return visit. Reacheduked customer for wednesday 3-25-20; ordrng 1 W10721967 (Cam) and 1 W10913953 (Actuator)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT318FZDM01 Found unit not cooling properly due to leak in evap system. Unit need new evap. Ordering evaporator. Rescheduled customer for wednesday 3-25-20; ordrng 1 W10836706 (Evap) and 1 W10806512 (Handle)
Patrick C.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Shut off arm popped out of place again. Freezing ice bucket up. Defrosted bucket and reinstalled arm. Tested unit. All ops checked good
Patrick C.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Harness hitting condenser fan causing noise. Rerouted and secured. Tested unit. All ops checked good
Jonathan B.
DISHWASHER WHIRLPOOL WDF520PADM7 Found defective inlet valve. ; ordrng 1 W11175771 (valve-inlt)
Patrick C.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Removed and replaced harness and ui and control. Tested unit.,all ops chedked good"
Jonathan B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Found defective sump.; ordrng 1 W11087376 (pump&motor)
Rod H.
REFRIGERATOR JENN-AIR JF42NXFXDE00 cooling and beeps showing over temp in display Confirmed all fans running but compressor does not run. Voltage to compressor verified.Ordering compressor AND EVAPORATOR; 1 8201675 (compressor) and 1 W10552972 (evaporator)
Frank P.
DRYER MAYTAG MEDB835DW4 Customer stated clicking during large and small loadsPerformed diagnostics Faint clicking noise Installed drive assembly Tested PassedJob completed
George Y.
DISHWASHER KITCHEN AID KDHE704DSS Installed part tested check out ok complete . No dents or dings cause by tech.
Erick S.
MICROWAVE WHIRLPOOL WMHA9019HZ1 Upon arrival found unit with distorted display. Cannot select any options on display. Unit has faulty door and will need to be replaced; ordrng 1 W11186019 (door/mw)
Raymond H.
COOKTOP KITCHENAID KCGS550ESS01 "This cosmetic only and WP will not pay for repair , cx was informed and will call swap"
Cesar H.
DRYER WHIRLPOOL WGD8500DC4 Excessive build up on heat vent this is putting a black film on all the clothing rerouted for vent ; ordrng 1 W11129538 (duct-air)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Door switch on the left side fresh food door is broken out. Needs to replace door switch. ; ordrng 1 W11396033 (ROCKER SWITCH)
William L.
WASHER MAYTAG MHW5630HC0 "F8E1, F5E2, ran self diagnostics, unit operating as designed, instructed cx on bouncing floor under unit."
Raymond H.
RANGE MAYTAG MMV1174FZ "Upon arrival unit light bulb flickering, bulb shorting. Replaced bulb. This bulb is not accessible to cx for replacement. Tested unit. Unit functions as designed."
Tom R.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Installed Inverter Board, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Jonathan B.
REFIRGERATOR WHIRLPOOL WRF560SMYM05 Replaced defective parts. Tested unit and is working properly.
George Y.
DRYER WHIRLPOOL WGD9620HC1 Found error f3e2 error bad thermistor ok to order part .; ordrng 1 WP8577274 (thermistor)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Client is refusing service
Rod H.
WASHER WHIRLPOOL MVWC565FW2 Leaking water from product Confirmed .......leaking water due to vermin had chewed massive holes in hoses that carry water. All hoses need replacing. These types of issues are not covered under any warranties whatsoever.Consumer declined estimate to repair.
Rod H.
RANGE- GAS WHIRLPOOL WFG525S0JZ0 Two front burners won’t lightConfirmed Adjusted burner heads and flame level......no other issues as designed operation returned
Joe M.
REFRIGERATOR KITCHENAID KBFC42FTS00 "Replac3x Bi metal diffuser control board and evap motor to rep,air everything in the electrical circuit.found a jumper in freezer compartment that may have been cause problem. ; used 1 WPW10225581 (BIMETL-DEF) from stock"
Erick S.
WASHER WHIRLPOOL WFW6620HC0 Found unit with bad connector at lock causing unit not to unlock or power on. Repair connector and secured main harness. Reprogram main control. Re-tested it and it passed all test with no failures. Job complete
Erick S.
REFRIGERATOR WHIRLPOOL WHIRLPOOL Found items behind bottom drawer causing unit not to close properly. Removed ice pack. Retested in doors and they are sealing all the way with no errors. Job complete
Erick S.
OVEN KITCHENAID KEBS207BSS01 Cycled unit and found unit with bad thermal fuse causing you to not power on. Removed Irvin from wall and ask his consul. Tested all release and found me a fuse that. Replace with new fuse assembly. Reinstalled oven and secured all panels. Re tested it with customer in oven heated. Unit past all test with no errors at the time of service. Job complete
Michael M.
WASHER WHIRLPOOL WFW6620HC0 Spun tub by hand and spins freely. Suspension is stiff and as designed.Entered diagnostics and found no faults stored in control. Ran auto service test 12 and unit fills and drains as designed. Tumbled and spins as designedNo functional failures to report no parts recommended Documenting with techline SR#7727423199 . Advised cx on proper soap and loading procedure. Cx is now understanding too much soap use, job complete
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Ran evap fan tests , compresser & condenser fan run test, no noises found. Instructed cx on normal operating noises."
Joe M.
OVEN KITCHENAID KOCE507ESS05 Replaced ui unit is still not heating although it does not have error code anymore.
Irvin F.
DISHWASHER WHIRLPOOL WDT970SAHB0 "REMOVED POWER from DW. Replaced console and board. Calibrated unit, passed. All ops normal."
Irvin F.
WASHER MAYTAG MVWC465HW2 "Install control board and lower wire harness. assembled unit, ran calibration. Ops past all functions normal"
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cx says the unit is making a sound and no ice. Found the unit is not dispensing water. Removed and installed valve. Cycled IM, passed. All ops normal. ; used 1 W11043013 (VALVE) from stock"
Irvin F.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Removed water and power. Installed replacement valve. Water is flowing properly.
Hector Z.
DRYER MAYTAG MGDX655DW1 "Customer was concerned of dryer not heating. I checked the unit and I found an open Thermal Fuse, and a worn out Valve Coils and the Igniter, also found a thorn down Lint Screen. Replaced: Thermal Fuse (WP3392519), Coils (WPW10328463), Igniter (279311), and ordered the aLint Screen (W10920627).; ordrng 1 W10920627 (screen)"
Irvin F.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Removed power from DW. REPLACED control and sump. Ran test cycle, passed unit is operating properly."
Irvin F.
DRYER WHIRLPOOL WED4815EW1 Cx says the dryer is not heating. Confirmed. Checked the unit components. Found the element snapped and sagging. Installed replacement element from truck stock. All ops normal. ; used 1 279838 (ELEMENT) from stock
Irvin F.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Power was already removed. Per cx instruct. Removed faile evap assemblies, and dampener. Installed replacements. Assembled unit. Powered and set temps. All ops normal."
Irvin F.
ICEMAKER WHIRLPOOL WRS571CIDM02 "Removed failed ice maker. Installed replacement. Powered unit ran test 45 , fill test."
Irvin F.
DRYER WHIRLPOOL WED7500GC0 "Removed power. Installed control and board. Test functions, all ops normal."
Hector Z.
REFRIGERATOR WHIRLPOOL GI6FARXXB07 Replaced both fresh food compartment door gasket (W11378944) and the Water Filter (EDR4RXD1). Tested ok.
Hector Z.
WASHER WHIRLPOOL WFW75HEFW "Customer was concerned of Washer not working. I checked the unit and I found Clogged Drain Pump. Cleared pump @nd tested ok. ."
Kevin M.
REFRIGERATOR MAYTAG MFX2571XEM2 Removed and replaced fill valve and wire harness. Tested unit. All tests good.
Aaron B.
DISHWASHER KITCHENAID KDPE334GPS0 "Codes F7 e1 Heater disabled , cleared codes ran diagnostics unit past no issues heater circuit is turned back on advise customer to run 120° hot water minimum to get optimal washing conditions customer did say that they were not preheating the water before the turning on the dishwasher so this is a result of that operating normal at this time"
Kevin M.
WASHER WHIRLPOOL WTW5000DW2 Unit not spinning washplate or basket. If spin belt is removed the motor spins fine. With belt on motor just hums. No restriction on drive system. Ordering motor and capacitor. Will return all pre diagnosed parts. ; ordrng 1 W11283592 (motor-drve) and 1 W11395618 ( CAPACITOR )
Aaron B.
WASHER MAYTAG MVWX655DW1 "Checked the unit it will not respond to anything won’t go into diagnostics or reset , light on the board is on but not responding to anything , needs the main board , mr declined to repair the unit at this time"
Aaron B.
REFRIGERATOR KITCHENAID KRMF706ESS00 tech line SR#7727428190 . Concern is water is choppy when dispensing water the whole house pressure is 95 Psi which is way to high called tech line - reported the pressures, agreed and said that the average pressure should be 45 to 65 pounds of pressure for ideal operations with minimal amount of noise I eating less hammering if not nonexistent hammering on the waterline customer needs to have that corrected before we can go any further with the unit at this point reported with customer customer knows now that they have to have that taken care of also the left drawer middle for the refrigerator self closing unit cover was snapped in place raise the front in by quarter inch took care of the issue of self closing operating OK now .
Aaron B.
REFRIGERATOR KITCHENAID KSRG25FKSS15 "Concern unit has a. High pitch wine noise, unable to verify what was happening unit is working as designed unit running at -4°F in the freezer and 35°F in the fresh food section cooling correctly "
Joe M.
WASHER WHIRLPOOL WFW5620HW0 Units bellow had a hole in it causing unit to leak. Unfortunately unit is a stack unit meaning I had to remove the dryer to replace the gasket. Job complete.
Joe M.
WASHER WHIRLPOOL WFW6620HC Replaced electronic control and unit began to function as designed. Job complete.
Joe M.
REFRIGERATOR JENN-AIR JCB2280HES Unit is unrepairable due to the sealed system leaking in a unreachable location.
Lance V.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Test# 1 and 2 passed ok,Icemaker error E2, test # 57 failed 2-0 icemaker motor not actuating. We will need to re route with new icemaker for repair.; ordrng 1 W11294907 (icemaker)"
Joe M.
WASHER WHIRLPOOL WFW5620HW0 Replaced ui control. Tested unit and unit is now functioning as designed. Job complete.
Jonathan B.
RANGE WHIRLPOOL WFG320M0BW2 Refused service ; schdld next appmnt for 3/23 MON !
Cruz B.
RESIDENTIAL REFR WHIRLPOOL WRT311FZDW00 "Need more work - found evap cover and coils frozen over with hard ice causing poor cooling, only problem with unit, ordering parts for unit. ; ordrng 1 W11161901 (harns-wire) and 1 WPW10352689 (cntrl-elec)"
Hector Z.
OVEN JENN-AIR JJW2730DS02 Customer was concerned of Oven not working and displaying a F2E1 code (Shorted key. I verify the code and replaced the Control Panel (W11236888). Reprogrammed and tested ok.
Hector Z.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer was concerned of dishwasher not drying the dishes. I checked the unit and I found loose electrical connection at the heating element. Adjusted connector and ran a full diagnostic test. Tested ok.
Tyler F.
REFIRGERATOR KITCHENAID KRFC704FSS01 Customer stated the ice maker stopped working. Found heater wire on fill tube broke. Ordering fill tube in stock.; ordrng 1 W11366500 (FILL TUBE)
Hector Z.
RANGE-GAS MAYTAG MGR6600FZ0 Customer Was concerned of oven not working and displaying a code. I set the unit in diagnostic and I found a F6E1 code (Oven getting over hater due to faulty (Oven Sensor/Electronic Control). Replaced Oven Temperature Sensor (WPW10181986) and the Electronic Control (W11323275). Tested ok.
Cesar H.
DISHWASHER WHIRLPOOL KDTM354ESS3 found loose handle. Per customer handle always comes loose. Found cause to be stud was on side ways and not allowing handle retaining screw to tighten properly. Turned stud to the right position all checked good
Tyler F.
DISHWASHER WHIRLPOOL WDF330PAHS3 Customer stated that the dispenser door is not opening found sprung inside broke. Ordering dispenser in stock.; ordrng 1 WPW10671905 (deterg disp asm)
Cesar H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump assembly all tested good
Tyler F.
COOKTOP KITCHENAID KGCU483VSS00 Removed and replaced valve. Burner is now working. Power burner is still sparking ordering spark module in stock.; ordrng 1 WP71002749 (module-spk)
Cesar H.
RANGE MAYTAG MGR8800FZ0 Not able to verify unit is now working. Customer stated broil would not work would not turn on. Tested unit broil fired right up. Checked wiring and connections all checked good
Tyler F.
REFRIGERATOR KITCHENAID KRMF706EBS01 Will return to replace adaptor.; schdld next appmnt for 3/26 THU !
Kenneth M.
WASHER WHIRLPOOL WTW7500GC2 Found unit not filling with water due to faulty valve solenoid. Changed water valve with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Tyler F.
DRYER MAYTAG MGD6630HC0 Customer stated that the dryer is not heating. Found open thermostat and rollers are making noise. Removed and replaced rollers thermostat and flame sensor tested all works good at this time.; used 1 WP338906 (SENSOR) from stock
Tyler F.
DRYER MAYTAG MGDC400VW0 Customer stated that the unit is not heating. Found open thermal fuse. Removed and replaced fuse tested all works good at this time.; used 1 WP3392519 (THERMAL FUSE) from stock
Kevin M.
KITCHEN WHIRLPOOL WDT970SAHZ0 Unit not dispensing soap. I found failed spring on dispenser causing issue. Removed and replaced dispenser. Tested unit. All tests good.
Kevin M.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Removed and replaced main control. Tested auger and solenoid. All tests good.
Enrique R.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 On previous visit I replaced the damper . rc still not cooling correctly . Evap motor not working .; ordrng 1 WPW10308033 (motor-evap)
Kevin M.
MICROWAVE WHIRLPOOL WMH32519HB3 Under cabinet light burnt out and customer bought a new one and it failed right when customer turned on. Found failed main control causing issue. Removed and replaced main control and board. Tested unit. All tests good.
Kevin M.
WASHER WHIRLPOOL WFW5620HW0 Whirlpool factory already has an open work order for this unit. They have already ordered parts and customer is waiting on parts. Duplicate order please cancel.
Jim S.
OVEN KITCHEN AID KODE507ESS04 "Replaced latches, board, user interface, and trim. Painters are in the room painting so I left the wrap on the stainless steel."
Jim S.
DISHWASHER WHIRLPOOL WDF510PAYSA Replaced wash motor. Unit tested ok
Rod H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 No cooling in either compartment -Confirmed Defrost failureOrdering the thermistor harness and main control ; 1 W11196400 (cntrl-elec) and 1 W11405276 (HARNESS) and 1 WPW10384183 (thermistor)
Jim S.
ICEMAKER KITCHENAID KUIC15PHZS0 Replaced bin thermistor. Unit tested ok
Rod H.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Icemaker not working in freezer nor ffd door, ceiling and freezer lighting not working.Confirmed........icemaker had tureen turned off in freezer now operationalFound indoor icemaker thermistor open ordering icemaker.Ordering light driver and main control.; ordrng 1 00-64-423 (switch) and 1 W10554293 (cover) and 2 W11205083 (module)s and 1 W11224256 (cntrl-elec)"
Kenneth M.
DISHWASHER KITCHENAID KDTE104DSS0 Found unit not washing. Unit would fill with water then sit there and do nothing. Faulty wash motor. Installed sump assembly and tested unit. Unit is now working properly.
Enrique R.
DRYER WHIRLPOOL WED560LHW0 "Store closed; schdld next appmnt for 3/21 SAT !"
Juan G.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Replaced led assemblies, lights are working fine now."
Lance V.
REFRIGERATOR WHIRLPOOL MFI2067AES "Fixed-replaced icemaker and control. Ran and cycled ok. Unit is now fully operational and working as designed. Please allow 36hrs for ice production . Cover was not needed, customer had found theirs"
Randy C.
WASHER WHIRLPOOL WET4124HW0 Replaced fuse. No power. Needs tod repair bringing element. ; ordrng 1 279457 (HARNESS) and 1 WP3392519 (thermal fuse) and 1 WP3404153 (thrmst-fix) and 1 WP694674 (thrmst-fix)
James M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found unit with fridge door not sitting properly on bottom hinge. Hinge receptor broken. Ordering new door. Door is psp. Will return when parts arrive. ; ordrng 1 LW10557493 (dor-fip)
Dane K.
OVEN WHIRLPOOL KOCE500EBS09 Removed and replaced control board and touchpad. Touchpad was defective ordering new touchpad; ordrng 1 W10916778 (swtch-memb)
Tyler F.
DISHWASHER MAYTAG MDB4949SDZ0 Customer stated that the unit is missing dispenser door. Removed and replaced dispenser tested all works good at this time.
Tyler F.
DRYER MAYTAG MGDC215EW1 Customer stated that the unit is making noise. Found failed roller. Removed and replaced dryer repair kit. Tested all works good at this time.; used 1 4392065 (DRYER REPAIR KIT) from stock
Isidore A.
DISHWASHER KITCHEN AID KUDE60FXPA3 "61 no/low water not verified, fill ok 91 diverter motor error, not verified dishwasher upper and lower spray arms working at this time. Not leaks found filter needed cleaning ask customer to try dishwasher call back if problem continues.; ordrng 1 WPW10328226 (pump&motor252.10)"
Isidore A.
WASHER MAYTAG MHW5500FW0 Parts wrong receivedReordering drain motor WPW10605427; ordrng 1 WPW10605427 (pump-water)
James M.
COOKTOP KITCHENAID KCGD506GSS00 Installed new tubing and regulator. Tested unit. U it now working as intended and no signs of gas leak.
Cesar H.
WASHER MAYTAG MVWC465HW2 Replaced hose tested good
Erick S.
REFRIGERATOR KITCHENAID KRFF507ESS01 Upon arrival found unit not cooling properly due to frozen evaporator in fresh food section. Tested and found unit with bad thermistor assembly. Defrosted excessive frost buildup on evaporatorReplaced or Thermistor assembly with fan. Re-tested unit and set temperatures to correct settings. Unit passed all test with no errors. Job complete
Francisco S.
WASHER WHIRLPOOL PAV3240AWW Checked unit did not find anything abnormal burnt odor seems to be coming from belt on unit. Contacted tech line will need belt and pump replaced.
Leon M.
WASHER MAYTAG MVW18PDAWW0 Replaced all selected parts.After running diagnostic check unit working properly as designed
Frank P.
DRYER WHIRLPOOL WED6620HW0 Customer stated dryer will not work no powerPerformed diagnostics Checked voltage 240 Installed new console Tested Passed Job completed
Kevin M.
REFRIGERATOR WHIRLPOOL WRF757SDEH00 RC is at 50 degrees and FC is at 0 degrees. Unit has not defrosted FC since boards were installed. I found RC thermistor reading out of range. Ordering parts. ; ordrng 1 W10633627 (motor-evap) and 1 WPW10277799 (harns-wire)
Kenneth M.
DISHWASHER WHIRLPOOL WDF520PADM7 Found unit not washing dishes. Wash pump dead. Will fill then just sit there. Proper voltage to wash motor. Ordering new sumo assem. Rescheduled customer for wednesday 3-25-20; ordrng 1 W11025157 (Sump assem)
Lance V.
RANGE WHIRLPOOL WFE550S0HZ1 Tech line sr#7727426179Safety#7727411689Found wires burnt at terminal block (small fire) cause multiple wires burned as well as unit not getting voltage. Possible improper installation . Safety agrees to repair unit customer need to provide new power cord.; ordrng 1 W11134843 (harns-wire) and 1 WP3196548 (fuse-thrml) and 4 WP3400029 (nut)s and 1 WPW10245259 (block-term)
Raymond H.
RESIDENTIAL REFR WHIRLPOOL WRS571CIDM01 "Replaced control, put in 8 hour defrost. Tested unit, unit functions as designed."
Tyler F.
RANGE WHIRLPOOL WFG525S0HS1 Customer stated that the door wont close. Found bent hinges. Removed and replaced hinges tested all works good at this time.
Tom R.
WASHER MAYTAG MVWB765FW3 "Upon arrival found unit unplugged, lid locked, clothes in unit. Plugged in unit, no response from UI. Visual inspection of Control Board LED shows no light. Voltage check at board connector shows 120VAC present. Order Control Board and Drain Pump, tech will return with Lid Lock. Opened unit top panel to remove customers clothing until repair can be attempted./Control Board - (W11195970)Drain Pump - (W10876600); ordrng 1 W10876600 (drain pump) and 1 W11195970 (cntrl-elec)"
Tyler F.
DRYER MAYTAG MGDB765FW0 Customer stated that the console speaker is out. Removed and replaced console. Tested all works good at this time.
Erick S.
DISHWASHER MAYTAG MDB8959SFZ4 Spoke with customer previously if issue persisted we need to look into replacing pump. Ordering parts.; ordrng 1 WPW10195039 (float switch) and 1 WPW10348269 (drain pump) and 1 WPW10545278 (drain hose)
Randy C.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Removed and replaced adjuster now working as designed.
Dane K.
REFRIGERATOR KITCHENAID KRMF706EBS01 Upon arrival unit was not making ice and other intermittent problems. Found the deli drawer user interface was not working confusing to DC circuit on the main control. Unit needs new deli control; ordrng 1 WPW10769076 (cntrl-elec)
Dane K.
OVEN KITCHEN AID KODE507ESS Cx said their unjt worked fine. I think home boulder switched units..
Dane K.
REFRIGERATOR WHIRLPOOL PS3F3RGXCFCC Upon arrival fresh food compartment was not cooling. Fresh food was not cooling because the evaporator fan motor was not turning. Unit needs evaporator fan motor; ordrng 1 WR60X10307 (mtr dc evap fan asm)
Michael M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Tech immediately sees rc doors closed improperly leaving small air gap at top of left side door.deli drawer has bag sticking out from seal. Took quick picTemps are set to recommended 0°/38°Found no water from dispenser shelves are not staggered and food product pushed too far back caused cold spots to form and froze poly line reservoir.Ordering water valve W11043013 Unit will be defrosted all weekend return 3-23-20 any time frame; ordrng 1 W11043013 (WATER VALVE)
Irvin F.
WASHER WHIRLPOOL WTW4850HW1 Cx says the rinse cycle is not operating. Checked erro codes none in the system. Talking to CX they were not aware of certain features or options. Cx instruct on loading and setting. Calibrated 7nit passed. All ops normal.
James M.
LAUNDRY MAYTAG MVWB765FC3 Cracked plastic on lid at hinge receiver. Replaced lid and hinges. Unit now working as intended.
Steven W.
WASHER WHIRLPOOL WFW8620HW1 "Ran diagnostics. Had f8e1 error code. Replaced hot and cold inlet valves, pressure tube. Cleared error code. Ran quick test cycle. Ran normal cycle wash cycle. Fills, washes, drains,rinses, dispenses, and spins properly at this time. Instructed customer to use less detergent, set load n go to 6x concentration. Complete."
Steven W.
WASHER MAYTAG MHW3505FW0 Customer canceled at door. She said it’s working fine now. Complete.
James M.
DRYER WHIRLPOOL WGD7500GC0 Found unit with power but no operation. Inspected unit and found broken door switch. Ordering new switch. Will return when parts arrive. ; ordrng 1 WP3406107 (switch-dor)
Raymond H.
WASHER MAYTAG MVWB765FW4 "Upon arrival hot water valve not opening, needs water assembly.; ordrng 1 W11172234 (housing)"
Isidore A.
DISHWASHER KITCHENAID KDTM504EPA2 "Found 94 diverter motor error not verified washer upper and lower spray-arms working as designed.Customer locked control , test dishwasher working at this time"
Francisco S.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Removed and replaced harness. Asked cx to monitor unit. Will follow up with cx. Contacted cx unit is making ice. Complete call.
Francisco S.
REFRIGERATOR WHIRLPOOL ED5SHAXMT00 Left door switch taped down per tech line will check in 24 hrs.Sr#7727358097 Scott
Randy C.
WASHER WHIRLPOOL WTW5810BW0 Found not spinning also leaking from gearcase found actuator bad also needs gearcase and new washplate. Washplate is stripped. ; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11395618 (CAP) and 1 WPW10215115 (washplate)
Raymond H.
REFRIGERATOR KITCHENAID KFIS29BBBL00 Need to locate service pointer.; schdld next appmnt for 3/23 MON !
Steven W.
REFRIGERATOR MAYTAG MFX2876DRM00 "Ran diagnostics. No error codes found. Found FC door liner warped( not sealing properly), needs UI and control kit per service pointer # W10772228D. 2 count job. Allow extra time. Instructed customer to clean condenser 3 times yearly.; 1 LW10666172 (FC DOOR-SS) and 1 W10862814 (CONTROL KIT)"
Kevin M.
WASHER MAYTAG MVWB765FW3 LF error code. I found fill valve not opening up with voltage present. Failed fill valve. Tested unit. All tests good.
Lance V.
REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Fixed-found leveling issue causing abnormal vibrations as well as the condenser coils were loose. Adjusted leveling as well as tightened and adjusted condenser. Unit is now working as designed and the abnormal sounds when running have been eliminated. All checked ok, all ops completed"
Patrick C.
WASHER MAYTAG MVWC565FW2 Needs suspension. Missing bushings. I’ll return today.
Randy C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found another dent on top door. Per pop cosmetic still covered ordered door. ; ordrng 1 W10815687 (dor-fip ss)
Tom R.
M/W OTR KITCHENAID KMHS120ESS8 "Found no Display available, unit still functional, replace User Interface Board./Installed UI Board, ran unit, check okay. No damage to unit or home from tech, job complete."
Cesar H.
MICOWAVE KITCHEN AID KMBP100ESS03 Contacted tech line 7727425240 notified them of dent in cabinet but they said to do switches rerouted for switch assembly ; ordrng 1 W11033422 (interlock)
Dane K.
REFIRGERATOR WHIRLPOOL WRF555SDFZ09 Removed and replaced fill tube and icemaker and valve and tested unit. Unit functions normal now
Jaime G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Found temperature normal on both sides freezer on refrigerator I don’t think service dog he looks like his unit was warmer before based on the shape of the ice cream so something is still not working properly. Ordering the harness; ordrng 1 46Make:WPLPartNumber:W11033168 and 1 W11033168 (harns-wire)