Near Tulare, CA 93274
Chase
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02
Installed new parts. All ops now testing out normal. Job complete.
Near Visalia, CA 93291
Chase
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Installed condenser fan motor. Tested. Unit no longer making any buzzing sound. All ops complete job complete.
Near Visalia, CA 93277
Chase
Job Details:
07/09/2020
WASHER MAYTAG MVWB855DC2
"F0e3, F0e2, F2e1, over suds and over load error codes. Ran through diagnostics and found unit getting off balanced. Adjusted suspension rods to proper level and calibrated board. Unit now running smoothly and passing through all cycles with no problems. All functions tested normal. Job complete."
Near Tulare, CA 93274
Chase
Job Details:
07/09/2020
WASHER MAYTAG MVWC565FW2
Installed new latch. Ran through calibration cycle. Tested and unit now functioning as designed. All ops testing normal time of repair. Job complete.
Near Tulare, CA 93274
Chase
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM
Found condenser fan motor not sitting properly in place causing for a buzzing sound. Adjusted fan motor to proper position. Tested and unit no longer making a buzzing sounds. All ops now testing out normal time of repair. Job complete.
Near Corcoran, CA 93212
Enrique
Job Details:
07/09/2020
DRYER AMANA NED4655EW1
"Inspected amana dryer . Customer concerns , not drying . Found tripped breakers . Reset breakers , retested it . All functions tested normal . House electrical issue , needed instructions ."
Near Covina, CA 91722
Stephen
Job Details:
07/09/2020
DISHWASHER KITCHENAID KDTE254ESS
"Ran diagnostics. Had 6-4, 3-3, 8-1 error codes. No air gap in drain line. Found plug still in disposer. DW is draining properly into bucket. Instructed customer to call plumber to install air gap and knock out disposer plug. Complete."
Near La Puente, CA 91744
Stephen
Job Details:
07/09/2020
WASHER WHIRLPOOL WTW8500DC5
" Had to break off wash plate. Replaced gear case and wash plate. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Complete."
Near West Covina, CA 91791
Stephen
Job Details:
07/09/2020
WASHER WHIRLPOOL WTW4850HW1
"Only received 1 capacitor. Replaced motor, capacitor, and belt. Still has loud buzz. Found motor took out control. Replaced control. Ran diagnostics. No error codes found. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Parlier, CA 93648
Jonathan
Job Details:
07/09/2020
DRYER ELECTRIC MAYTAG MHW5100DW0
Found pressure switch code check drain pump tested switch is bad replaced tested working to spec ; used 1 WPW10448876 (SWITCH-WL) from stock
Near Fresno, CA 93711
Timothy
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00
"Customer states the RC door sticks out further than the FC door and the gap between the door are uneven top to bottom. The installation people sent by Lowe’s said this is a defect with the unit, can not be repaired and it would take about 3 months for her to get a new one . Called WPTS (7728277975) who said the door level ness has to do with gasket compression and there are no adjustments for this. Loosened hinges to even the gap between the doors.back filled gasket to even compression. Took picture of results."
Near Clovis, CA 93611
Timothy
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01
Called WPTS(7728279704) and described what I did in the service pointer ( W11092686E ) They asked about some of the particular of this service pointer. They have stated that being that I have completed this service pointer per instructions that they have no other recommendations and have deemed the unit unrepairable.
Near Clovis, CA 93619
Timothy
Job Details:
07/09/2020
DISHWASHER KITCHEN AID KDTM404ESS3
Removed old dispenser. Installed new dispenser. Tested with a service test. Unit operating as designed.
Near Riverside, CA 92509
Kevin
Job Details:
07/09/2020
WASHER WHIRLPOOL MVWB865GW
Customer stated the dispenser is not draining properly. I tested dispenser drawer and found water not draining. Failed drawer. Removed and replaced drawer. All tests good.
Near Kerman, CA 93630
Irvin
Job Details:
07/09/2020
DRYER AMANA NED4655EW1
"Cx says the dryer is not heating. Confirmed issue. The unit is noisy while rotating. Bad rollers. Removed power replaced thermal fuse, installed dryer kit. Completed assembly, test for operation, passed. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Mendota, CA 93640
Irvin
Job Details:
07/09/2020
RANGE MAYTAG MGT8720DF02
Cx says the front right burner valve is not working. Confissue. Replaced valve. ; used 1 WPW10206288 (VALVE) from stock
Near Mendota, CA 93640
Irvin
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT108FZDW05
"Pre TECHLINE- replaced control box and frezer thermistor. Powered unit, cycled on temps pre set."
Near Upland, CA 91784
Jaime
Job Details:
07/09/2020
OVEN WHIRLPOOL RBD275PVS
Found a noise cooling fan motor had it replaced;Job Cmpltd
Near Los Angeles, CA 90049
Isidore
Job Details:
07/09/2020
WASHER MAYTAG MHW8630HC0
Customer states, user interface control W11351738 no longer working and control board W11322884; ordrng 1 W11322884 (cntrl-elec) and 1 W11351738 (USER INTERFACE )1 W11465557 (DETERGENT DISPENSER )
Near Rancho Cucamonga, CA 91701
Jaime
Job Details:
07/09/2020
DRYER - ELECTRIC WHIRLPOOL MGD5500FW
Installed the new repair kit
Near Los Angeles, CA 91367
Isidore
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
"Found wiring harness on freezer door LW10755680 broken, freezer door ordered, see SD-Picts; ordrng 1 LW10755680 (dor-fip)"
Near Los Angeles, CA 91324
Randy
Job Details:
07/09/2020
REFRIGERATOR JENN-AIR JS42SSDUDE01
Found loud compressor making winding noise. Found no leaks detected will need sealed system job replacement of compressor.; ordrng 1 W10913906 (coupler) and 1 W11103181 (compressor)
Near Fontana, CA 92336
Jaime
Job Details:
07/09/2020
DRYER WHIRLPOOL WGD4850HW0
Found a squealing dryer removed idler and had it r eplaced
Near Fontana, CA 92335
Jaime
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Found ice maker working intermittent. Had control replaced
Near Montclair, CA 91763
Jaime
Job Details:
07/09/2020
DISHWASHER JENN-AIR JDB8700AWP3
Installed the new racks wheels
Near Los Banos, CA 93635
Kenneth
Job Details:
07/09/2020
WASHER AMANA NTW4516FW1
Found unit spinning aggressively. Found a drag in tub causing motor to have to spin harder to get tub to speed. Removed can and replaced. Tested unit. Unit is now working properly. Custoner approves function.
Near Tulare, CA 93274
Chase
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04
"Found damage to right hand side door, also scratches on UI. Ordering parts for repair. Will need door delivered will not fit in my van. Scheduling cx for Thursday the 16th.; ordrng 1 W11214887 (UI)"
Near Newman, CA 95360
Kenneth
Job Details:
07/09/2020
WASHER MAYTAG MVWB765FW3
Installed co tool and console. Tested unit. Unit is now wotking properly. Customer approrves function at this time.
Near Tulare, CA 93274
Chase
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found unit not dispensing water or ice. Found that door does not make solid contact with switch. Will need to order plastic square for door. Ordering part. ; ordrng 1 WP2177331 (SQUARE)
Near Los Angeles, CA 91316
Randy
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Found unit not holding temps read 49 customer had it at 33°F. No obstruction no ice build up. All seals working properly. found all ops running control issue possibly. Fan could be becoming week also replacing fan. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (EVAP MOTOR)
Near Los Angeles, CA 91316
Randy
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS00
Found unit frozen at evap cover.Needs to be defrosted and evap thermistor to be located properly. ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)
Near Modesto, CA 95358
Lance
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05
"Tech line sr #7728257093 . Found right side wheel rivet not aligning with cabinet, due to cabinet rivet hole being bent outward. This is causing rivet not to be received to hole wheel assembly in place. This is a defect and cannot be repaired/bent. Installed different screw to hold in place securely and leveling is now functional. Reportsed to tech line with images that bent in cabinet where rivet is going into not repairable, to contact whirlpool customer service for further help"
Near Salida, CA 95368
Lance
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Tech line sr#7728278952 . Fridge temps at 38df. Freezer at-3df. Found deli drawer not aligned with 2 lower humidity controlled drawers. Moved deli drawer Test#1, 2 passed. Adjusted temp per tech line. Customer needs to monitor unit for 48hrs to stabilize. Advised customer to discard frozen foods , customer declines"
Near West Covina, CA 91790
Stephen
Job Details:
07/09/2020
FREEZER WHIRLPOOL WZF79R20DW0
No LEDs on. Unable to put into diagnostics. Found control not working. Needs control box.; ordrng 1 W11382526 (CONTROL BOX)
Near Temple City, CA 91780
Stephen
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
"Ran diagnostics. Found frost in FC, RC door not closing properly. Needs fan blade kit, spacer washers, control box, air tower.; ordrng 1 W10916494 (FAN BLADE KIT ) and 1 W11126274 (AIR TOWER) and 2 WP487576 (WASHER)s"
Near Glendale, CA 91208
Leon
Job Details:
07/09/2020
RANGE KITCHENAID KSGB900ESS2
Replaced all selected parts.Unit working properly as designed
Near Temple City, CA 91780
Stephen
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
Compressor buzzing.Found starting device cracked. Replaced starting device. Compressor still buzzing. Needs compressor. ; ordrng 1 W10913906 (VALVE- 1/4”) and 1 W11043042 (VALVE-5/16”) and 1 WPW10507886 (COMPRESSOR )
Near Glendale, CA 91208
Leon
Job Details:
07/09/2020
WASHER MAYTAG MVWX655DW1
Cx states that unit is not working properly After running diagnostic check find that drain pump connector is loose and damaged. Reinstalled drain pump connector. Unit working properly as designed
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
07/09/2020
WASHER MAYTAG MVWX655DW1
Cx states that unit is not working properly.After running diagnostic check find that unit has a bad drain pump.Replaced selected part.After running diagnostic check unit working properly as designed
Near South El Monte, CA 91733
Stephen
Job Details:
07/09/2020
DRYER - GAS MAYTAG MGDB755DW3
Ran diagnostics. Found steam valve is sticking open. Needs steam valve. EST 405.23. Labor 187.92.; ordrng 1 W11267102 (VALVE- STEAM)
Near Los Angeles, CA 91042
Leon
Job Details:
07/09/2020
DRYER WHIRLPOOL WGD5000DW3
Replaced all selected parts.Unit working properly as designed
Near Los Angeles, CA 91042
Leon
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Replaced all selected parts.Unit working properly as designed
Near Los Angeles, CA 91042
Leon
Job Details:
07/09/2020
DISHWASHER KITCHENAID KDTM404EBS2
Replaced control board.Unit working properly as designed
Near Dinuba, CA 93618
Jonathan
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02
Has restriction has ice ball almost like it over charged needs compressor evap and dryer; ordrng 1 W10177049 (sub 10143759) and 1 W10574283 (evaporator) and 1 W11034254 (compressor)
Near Parlier, CA 93648
Jonathan
Job Details:
07/09/2020
DRYER WHIRLPOOL MGDC400VW0
"Found wrong pulley and motor new motor doesn’t turn on; ordrng 1 279827 (motor!dryer) and 1 8066184 (pulley,60 hz)"
Near Los Angeles, CA 91040
Leon
Job Details:
07/09/2020
WASHER AMANA NTW4516FW3
Cx didn’t connect water line supplies properly Nothing wrong with the unit Unit working properly as designed.
Near Clovis, CA 93611
Jonathan
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Found led bad needs module ; ordrng 1 W10843353 (module)
Near Los Angeles, CA 90039
John
Job Details:
07/09/2020
REFRIGERATOR JENN-AIR JS48NXFXDE01
Customers concerned about the temperature being unstable inside the refrigerator section. Some days it’s warm some days it is freezing inside the refrigerator section. No error codes or faults in the main control. The freezer seems to be a stable temperature. Replace the main sensor the diffuser in the air baffle inside the refrigerator section. Explain the moisture inside the crisper drawers. Refrigerator tested good at this time.
Near Los Angeles, CA 90027
John
Job Details:
07/09/2020
WASHER WHIRLPOOL MVWX655DW1
"Customer is not happy with the wash ability of this machine. The washer had no error codes,. Explain the operation for a better wash to the customer. Suggested the proper way to load per the instructions. Also, to make sure water gets on all the clothes, reduce the amount of clothes but increase the water level by using deep cycle or bulky cycle. This washer tested good."
Near Los Angeles, CA 90046
John
Job Details:
07/09/2020
WASHER MAYTAG MHW8630HC0
"F0E2;F8E1, The customer said that the washer leaked. And will not start. The washer was in a child lockout mode. Unlock the washer control. Went to the diagnostic tests,tested the water valves. Three times they tested good. Tested the washer twice. No leaks at all. The washer tested good at this time."
Near Los Angeles, CA 91604
John
Job Details:
07/09/2020
M/W OTR WHIRLPOOL WMH53521HZ3
"Left rear corner is burning, replaced all four supports for the rack. Cleaned what burn marks were off and repainted it. The microwave oven tested good. Gave the customer some instructions on how to use the microwave."
Near Los Angeles, CA 91607
John
Job Details:
07/09/2020
ALPHA WHIRLPOOL WFW94HEXW2
The main water valve coming into the washer is leaking. Turn the water off at its source. Spoke to the customer over the phone they may get a new washer. Or they may call in and ask for us to repair it later.
Near Clovis, CA 93619
Timothy
Job Details:
07/09/2020
REFRIGERATOR MAYTAG MFI2570FEZ
Unit needs a dual valve and filter head.; ordrng 1 W11043013 (valve) and 1 W11395888 (FILTER HEAD)
Near Los Angeles, CA 90041
John
Job Details:
07/09/2020
DRYER WHIRLPOOL WGD7500GW0
"F2E1, code. The dryer flame shut off too quickly. The ducting has too many twists and turns and maybe restricted. Informed customer showed them that the ducting is most likely their issue. The dryer tested good no electronic problems."
Near Riverside, CA 92506
Kevin
Job Details:
07/09/2020
VENTHOODS WHIRLPOOL UXT5536AAS3
Unit not starting when turned on. I found voltage to blower and blower wheel spins freely. Failed blower motor. Ordering motor. ; 1 WPW10291577 (motor-fan)
Near Bakersfield, CA 93307
Dane
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Upon arrival the fresh food compartment was killed and condensation because the cinema Leon was not closing properly. The center Molean was not hanging properly on the door. Secured million properly onto door and tested unit. Unit functions normal now
Near Atwater, CA 95301
Kenneth
Job Details:
07/09/2020
DRYER WHIRLPOOL WED7500GC0
Found unit not heating. Found venting smashed. Unsmashed venting and tested. Unit is working properly. Informef custiner to remove lint screen. And vacuum out to clear out buikt up lint.
Near Upland, CA 91784
Jaime
Job Details:
07/09/2020
WASHER MAYTAG MVWC565FW2
Found water in machine not draining. Ordered parts; ordrng 1 W11399433 (CONTROL) and 1 W11399437 (PUMP)
Near Glendora, CA 91741
Jaime
Job Details:
07/09/2020
RANGE WHIRLPOOL GFG461LVQ1
"Found front right burner slow for ignition removed burner head, and cleaned it as well as the electrode"
Near Fontana, CA 92336
Jaime
Job Details:
07/09/2020
OVEN WHIRLPOOL WOD51EC0HS01
Found an intermitent user interface. Had it ordered; ordrng 1 W11297707 (console)
Near Claremont, CA 91711
Jaime
Job Details:
07/09/2020
MICROWAVE KITCHENAID KOCE500ESS09
Found door not closing all the way.; ordrng 2 423107570871 (spring)s and 1 461967570351 (spring) and 2 W10874474 (hinge-door)s
Near Redlands, CA 92373
Rod
Job Details:
07/09/2020
RANGE WHIRLPOOL WFC310S0ES4
Returned to replace defective control with as designed op returning.1 W11122536
Near Ontario, CA 91762
Tyler
Job Details:
07/09/2020
RESIDENTIAL REFR WHIRLPOOL WRF757SDHZ00
"Customer stated that the freezer light is,out and ice production is slow. Changed temps and cycled ice maker. Ordering LED lights not in stock.; ordrng 5 W10695459 (module)s"
Near Chowchilla, CA 93610
Kenneth
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Ice maker not making ice. Found ice door gasket not sealing properly. Ordrrung new ice door. Will replace ice maker in return visit. Rescheduled customer for tuesday 7-14-20; ordrng 1 W11171728 (Ice door)
Near Chowchilla, CA 93610
Kenneth
Job Details:
07/09/2020
DISHWASHER KITCHENAID KDFE104HWH0
Found motor being energized and humming. But not pushing water around to where it needs to go. Ordering new sump assem.; ordrng 1 W11085683 (Sump assem)
Near San Luis Obispo, CA 93401
George
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRSF705HPS00
Installed part tested check out ok complete no dents or dings cause by tech.
Near Bakersfield, CA 93314
Erick
Job Details:
07/09/2020
WASHER WHIRLPOOL WFW5090JW0
Cycled unit and found Unit vibrantly shaking. Found shipping pin installed causing unit to fail. Customer is dissatisfied with the product and Does not want unit repaired. has spoken with Home Depot for replacement. Customer will call Home Depot to have unit replaced. Job complete
Near Newman, CA 95360
Kenneth
Job Details:
07/09/2020
WASHER MAYTAG MVWB835DW4
Found jnit with a faulty water valve. F8E1 error code long fill. Ordrring new water valve. Did not reschedule due yo part availability ; ordrng 1 W11165546 (Valve)
Near Bakersfield, CA 93312
Erick
Job Details:
07/09/2020
REFRIGERATOR KITCHEN AID n/a
Ran diagnostics and found unit with E2 error on ice maker causing failure. Customer stated unit started making ice. Upon arrival found unit with full bin of ice. Reprogrammed all boards back to factory settings. Ice maker passed all tests. Job complete.
Near Newman, CA 95360
Kenneth
Job Details:
07/09/2020
WASHER WHIRLPOOL MVWB725BW0
Found unit with a bad bearing. Causing loud noises during spin. Unit will not spin due to worn drive hub. Would need drive hub. Customer declined repair.
Near Paso Robles, CA 93446
Tom
Job Details:
07/09/2020
REFRIGERATOR KITCHEN AID KBFS25EWWH5
"Installed Left and Right Rollers, check okay. No damage to unit or home from tech, job complete."
Near South Pasadena, CA 91030
Francisco
Job Details:
07/09/2020
M/W OTR WHIRLPOOL WML55011HS3
"Uninstalled unit, Removed and replaced fan motor,magnetron and thermostat. Re installed unit and tested ops unit now working properly. Advised cx unit is not installed properly. Wrong screw used for drywall and vent duct loose on top."
Near Pasadena, CA 91103
Francisco
Job Details:
07/09/2020
DRYER WHIRLPOOL WGD4815EW2
"Checked unit found miss align drum and insert popping out, disassembled and re assembled properly asked cx to run unit and test dryer and call back if he has any issues."
Near Pasadena, CA 91101
Francisco
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
"Cx stated unit is defrosting in fc then refreshing again, also experienced some freezing in ffc. Educated cx on air flow towards back of refrigerator. Found refrigerator running on surge protector with microwave. Also found open ground on outlet. Advised cx to get this repair before moving forward it’s any repairs per tech line.Sr#7728280872"
Near Altadena, CA 91001
Francisco
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00
Checked unit found frost build up. Gasket had a gap. Sealed with rtv and used heat gun to make gasket seal properly. Asked cx to monitor unit.
Near Altadena, CA 91001
Francisco
Job Details:
07/09/2020
DISHWASHER KITCHENAID KDTM354DSS5
"Checked unit found control lock feature on, educated cx on use of feature ran text cycle unit now working properly."
Near Simi Valley, CA 93063
Danny
Job Details:
07/09/2020
MICROWAVE KITCHENAID KOCE500ESS04
Turntable is not working Found unit having a short wire to turntablePulled unit out out and replaced harnessAnd fuse Reinstall unit and no floor damage or cabinet damage Test unit and unit is working properly
Near Los Angeles, CA 91304
Danny
Job Details:
07/09/2020
DRYER MAYTAG MGD5630HW0
Unit is display f3e3 Per service bulletin W11395626A Replaced console and main control Reinstall unit and power up Unit is working and heating properly
Near Los Angeles, CA 91356
Danny
Job Details:
07/09/2020
DISHWASHER KITCHENAID KUDC03FVSS4
Blown fuse Removed old fuse and wire connectors Install kit with regular harness and terminal block and fuse Reinstall dishwasher and ran a self test cycle unit completed with no issues and no leaks Unit is now working properly
Near Los Angeles, CA 91352
Leon
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRFF707ESS00
Cx states that unit is not working properly.After running diagnostic check find that ice buildup in freezer section next to evaporator Technical Service Pointer #: W11092686E; ordrng 1 WPW10248595 (control) and 1 WPW10277799 (harns-wire)
Near Palmdale, CA 93551
Patrick
Job Details:
07/09/2020
DISHWASHER KITCHENAID KUDE60FXBL4
Customer provided tracks. Removed and replac3d quoted 200 . All ops chedked good
Near Lancaster, CA 93535
Patrick
Job Details:
07/09/2020
REFIRGERATOR WHIRLPOOL WRF560SEYM05
Found the ice maker not working. Loose connection. Reconnected and secured. Tested unit. All ops checked good
Near Lancaster, CA 93535
Patrick
Job Details:
07/09/2020
WASHER WHIRLPOOL WFW5620HW0
Removed and replaced control. Tested unit. All ops checked good
Near Los Angeles, CA 91604
John
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"The refrigerator has a bad compressor, The refrigerator is new and looks like it never been used. It still has plastic. Ordering the part I needed and setting the schedule. See office notes; ordrng 1 W10507884 (compressor)"
Near Bakersfield, CA 93308
Dane
Job Details:
07/09/2020
WASHER WHIRLPOOL WTW4816FW
Upon arrival the unit was not spinning the clothes out correctly. Found the unit with a leaky and faulty transmission. Unit needs new transmission; rqstng P&A on 1 W11255272 (gearcase)
Near Bakersfield, CA 93305
Dane
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KUIX505ESS1
Upon arrival unit was loud and was not making thick enough ice. Found the water valve loud and not feeling the water reservoir for. Unit needs water valve; ordrng 1 W10897719 (valve)
Near Bakersfield, CA 93306
Patrick
Job Details:
07/09/2020
M/W OTR WHIRLPOOL WML55011HS3
Customer concerned of dishes getting hot when microwave is in use. I tried explain to the customer dishes will get hot when in use. Unit is working as designed.
Near Bakersfield, CA 93307
Dane
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Found ice buildup in freezer blocking cold air duct. Found the exact symptoms for the service pointer. Organ fan blade kit for service pointer; ordrng 1 W10916494 (blade-fan)
Near Bakersfield, CA 93306
Patrick
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Removed and replaced door. Tested unit. All ops checked good
Near Bakersfield, CA 93305
Patrick
Job Details:
07/09/2020
STOVE AMANA AGR4230BAW0
Replaced and replaced thermostat and ignitor. Tested unit. All ops checked good
Near Lindsay, CA 93247
James
Job Details:
07/09/2020
REFRIGERATOR MAYTAG MFD2560HEW
Allied components and restarted fridge. Unit is working as intended and customer approves functions at this time.
Near Livingston, CA 95334
Kenneth
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW01
Found unit clumping ice in chute due to door not opening. Ordering new seperator. Rescheduled customer for friday 7-10-20; ordrng 1 WPW10353552 (Seperator)
Near Porterville, CA 93257
James
Job Details:
07/09/2020
DRYER MAYTAG MGDC215EW2
Catch broken. Replaced with new. Unit now working as intended and customer approves functions at this time.
Near Merced, CA 95348
Kenneth
Job Details:
07/09/2020
WASHER MAYTAG MVWX655DW1
Found unit making a clanking noise during spin. Ordering new gearcase pulley belt and actuator. Tested board and found it dropping power momentarily. Ordering cintrol board.; ordrng 1 W11116592 (Control) and 1 W11035751 (Gearcase) and 1 W11239857 (Belt)
Near Mentone, CA 92359
Rod
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Ice maker won’t produce iceConfirmed Found warm air interring icemaker corrected seal at bottom of ice bucket ice and now sealing as designed
Near San Bernardino, CA 92407
Rod
Job Details:
07/09/2020
WASHER MAYTAG MVWC565FW2
Make awful noise during spin and agitation.Confirmed Transmission making noise.Ordering gearcase ; ordrng 1 W11035751 (gearcase)
Near Redlands, CA 92374
Rod
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Controls don’t work, lights completely out icemaker out.Refrigerator still refrigerating deli ui out main user interface will not accept commands in normal operation just flashes and won’t turn anything off in diagnostics.Power from wall compromised due to only limited to 2 prong non grounded receptacle.Due to nature of numerous components inoperative. Product will need electronics replaced. To address issue only after certified electrician has corrected power to supply fridge. Consumer has declined estimate at this time "
Near Redlands, CA 92374
Rod
Job Details:
07/09/2020
MICROWAVE KITCHENAID KOCE500ESS09
Door to microwave brokenStore associate claims came from box with damageConfirmed Broken outer door glass/frame assemblyOrdering outer glass/frame assembly.; ordrng 1 W10775493 (glass-door)
Near Highland, CA 92346
Rod
Job Details:
07/09/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV00
Drawer bin and support brokenConfirmed Support and drawer broken Consumer declined. Will shop around
Near Redlands, CA 92373
Rod
Job Details:
07/09/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
Wrong color sentReturned to coast. Reordered correct on; 1 LW10755680 (dor-fip)