Local Reviews
Powered by Fluid LOCALRefrigerator
Joe - Rancho Cucamonga, CA
Good job
Excellent Service!
Shedrick - Lancaster, CA
Words aren't enough to capture the positive experience we had with Jonathan Boulay back in Feb 2020. He is a fantastic repair tech--professional, efficent, knowledgeable, and friendly. Would definitely request his services again if we needed another appliance repair.
Worst ever
Linda - Fresno, CA
Would not listen, talked over me. Rude!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Washer in need of love
Nancy - Azusa, CA
Andy was great and very knowledgeable of what he was doing
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Andy. Hope to work with you in the future!
greatservice
Renee - Riverside, CA
Pleasent repair specialist
Ted - Camarillo, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to earn those two gold stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
good service and knoledge
Roy - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great Service, on time
Rosemary - Modesto, CA
Very happy with the repair service but not happy that I had to call on a product that we only had for 3 weeks.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent!
Anthony - Pomona, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Terrible Customer Service
M-lupe - Los Angeles, CA
Last week we made an appointment, you confirmed on Monday for Tuesday - No show, no call, when I called today you reschedule for Thursday - TOTALLY UNACCEPTABLE, I have a defrosted refrigerator per your request. Robert Duran the Customer Service Supervisor, terrible, would not let me speak to the Manager, no would he transfer me to any Manger. Bad Customer Service if a unprofessional Supervisor is in-charge. No stars for this business
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
expensive
Phil - Canoga Park, CA
replacement lights overpriced . service call overpriced
Response from Appliance Repair Specialist:
Hi Phil, thank you for taking the time to write a review, we appreciate your feedback. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. We appreciate your time and business.
ABOVE SERVICE
Terry - Patterson, CA
Cruz had to follow behind the first techs mess up of my wiring but got the job done after the first tech said I needed a breaker and I called a electrician who said there was nothing wrong with my mine but installed one anyway. Cruz found the problem the second time out . Now were cooking again. Thanks Cruz
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Cruz! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.
Maytag Service was Great!!!
Leonard - Bakersfield, CA
Professional Work.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Quick service complete
Antonio - McFarland, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Good setvice
Gloria - Highland, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Dishwasher repair
Benjamin - Burbank, CA
Very professional. Did everything to find the problem with our dishwasher.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Straightforward and professional
Sheri - Burbank, CA
Professional and thorough. On time and respectful. Was great at explaining the problem.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Roberta
Frank - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great service, very professional
Cidalio - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
very nice , reliable
Jeff - Tulare, CA
Enrique was very good at his job , listened to my explanation of what was going on with the refrigerator , he explained what he was doing , got in there changed the part and had it done quickly . very good service .
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Enrique! We strive for such service and are more than glad to know your refrigerator is up and running, thank you for your time and business.
Great tech
Sonny - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great
Sebastian - Claremont, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
dryer
John - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Kitchenaid fridge
Peggy - Castaic, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Very Professional Employee
Austin - Moreno Valley, CA
Only thing I would change is maybe having some Items to fix issues on one visit not two. Im sure asking for appliance issue, serial and model numbers has to give the company somewhat of and idea what needs to be fixed. One trip out just to see what part is needed then wait another week to have it actually installed could be better handled.!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Elaine - Bakersfield, CA
Very knowledgeable and pleasant technician. Would request him in the future. In the question below about our experience in regard to your service it was fine. The fact that it is a long process to get a replacement fridge is not your fault but makes it difficult to be happy about being without a fridge since 3-11-20 and we still do not have a working fridge (not your fault) as we are waiting for a replacement unit. Price was covered by warranty so cannot rate pricing.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Barbara
Barbara - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Horrible service
Alex - Los Angeles, CA
In the midst of the coronavirus epidemic my 2.5 year old Whirlpool refrigerator/freezer stopped working. Under the five year Geek Squad (Best Buy) service contract I purchased I was given Appliance Repair Specialist as the repair company. I had to wait four days for the appointment and then it was postponed an extra day. Of course, most of the food spoiled. After all that, the repair did not fix the problem. I was then told that I was no longer able to receive service as Best Buy had suspended all service calls. I was also told someone would call me back and they never did.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Susie
Robert - Pasadena, CA
Francisco was professional, knowledgeable, friendly and eager to solve my problem of no ice production in the freezer! His determination is amazing! Although no ice yet after trying several new parts, he's still hopeful to have success! Looking forward to another appointment with Francisco succeeding.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you've had a pleasant experience with Appliance Repair.
FL Lo error on Whirlpool 5 cu ft. washer
Paiscilla - Los Angeles, CA
Steven was a great help. He returned a couple of times to fix a persistent flow error in our Whirlpool washer. At first I left a low review because it seemed like the issue wasn't getting fixed. But what I appreciated most is that this repairman came multiple times eliminating possibilities until the problem was diagnosed and handled. Thank you for your hard work and persistence!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.
Great guy
Rent a center - Ceres, CA
Cruz is awesome employee and answers all our questions
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Cruz at Appliance Repair.
Fast and efficient!!
Desiree - Bakersfield, CA
He was so nice, showed up on time and took care of my dish washer.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.
PROFESSIONAL ; CORDIAL & KNOWLEDGEABLE
Charles - Visalia, CA
PROFESSIONAL ; CORDIAL & KNOWLEDGEABLE
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
“Left me with a gas leak”
Stacy - Santa Maria, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request.If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Owner
Pierre - Los Angeles, CA
Very professional and kind
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Rick
Rick - Bakersfield, CA
Great repair man
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great Service
Jared - Modesto, CA
Lance was really great. He thoroughly explained what he was doing and what the issue was. He even went above and beyond to give me advice about another issue.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Great Service
Mark - Montebello, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service, very helpful.
Darcy - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Very Satisfied
Carole - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
on time and knowlegable
Charles - Agoura Hills, CA
Perfect service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Knowledgeable and helpful
Joseph - Fresno, CA
The technician knew right away why my new refrigerator was making so much noise. He explained why and showed me how to fix it. He explained how the new ones are different from the old ones that didn't have the same problems.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
New customer
Mike - Claremont, CA
Awesome service from Tyler in Claremont
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Excellent Five-Star Service
Yoomee - Arcadia, CA
Andy Hlavaj was a master at diagnosing the problem with a new dryer that would not heat. He wore booties into the house to keep the floor clean, washed his hands before working on the dryer, ran the ventilation ducts to the outside which was a feat as we live in a new condo and the duct run was not intuitive, and was friendly and informative. I would recommend his service anytime. Thank you!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Andy! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Willingness to explain
John - Perris, CA
As my fridge is still under warranty wanted to make sure the noises hearing at night was something normal. His explanation of what sounded like a “jackhammer” and the launching of a Spacex rocket was the typical function of normal operation. The service tech explained in simple terms that even I understood. Thank you.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Kevin. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
I finally have an ice maker. Works better than when new.
Linda - Camarillo, CA
Like the way the company communicates.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your ice maker is up and running, thank you for your time and business.
Very professional...courteous and efficient
Sherry - Turlock, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Great serviceman
Norma - Bakersfield, CA
Very experienced serviceman
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Mary
Mary - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Linda
Linda - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Jennair Cook Top
Mary - Riverbank, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Outstanding service
Ronald - Tracy, CA
All good
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Appliance Repair! We strive to provide excellent and exceptional service! We appreciate your time and business.
superb
Suzanne - Arroyo Grande, CA
he was skilled-he knew what he was doing-he was personable. efficient abd complete. i would have back i=anytime
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Clogged dishwasher
Angelica - Los Angeles, CA
The tech took time to explain how and what happened. I was shown how to avoid future problems and given a permanent solution.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Was a great service and had all parts to repair thankfully
Gerald - Ceres, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Technician was great. Office staff leave a lot to be desires.
Cecile - Santa Clarita, CA
Then technician was excellent checked everything out and appeared knowledgeable. The person in the office completely changed both first and last names and badly bungled the purpose of the visit.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Lisa - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Wayne - Hesperia, CA
Very nice and knowlegable did a great job and was very through
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.
great service
Ana - Rancho Cucamonga, CA
tech was very knowledgeable and great to work with.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Tyler. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Michelle
Michelle - Bakersfield, CA
Great service! On time, efficient, and quality work!
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Great service!
Dannielle - Altadena, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Jeanne
Jeanne - Pasadena, CA
Juan came when he said he would, albeit delayed from original window. He was extremely polite, knowledgeable and actually called to remind me of something he had iterated earlier. I have used my oven and will carefully monitor the oven temperature as this 2 week old, newly installed oven had a defective sensor which had to be replaced. Shocking, yes and I am somewhat concerned. I hope it performs as well as your repairman. Jeanne Mx Caffrey
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service , very polite & helpful tips
Monique - Irwindale, CA
He was great and what he did , Took the time to give tips and ideas on how to resolve the problem
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Tom Rice
Ernest - Templeton, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
shop manager
Crossroads - Hanford, CA
amazing work ethics
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Jacqueline - Ontario, CA
He was very nice, well manned, and efficient. He knew what he was doing, and got the job done quickly. It was a good experience.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Washer
Frank - Covina, CA
Very professional and friendly.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Great Service
Kenny - Reedley, CA
Frank did wonderful service/diagnostic work on our washer! We are very happy with the service! Thank you!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Frank at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Good service
Rita - Lompoc, CA
1st rate service, fast and efficient.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Raymond was respectful, and very efficient. I would be happy to have him back to my house for another repair, if necessary.
Brenda - Los Angeles, CA
Yes you can share my Review
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
John - Los Angeles, CA
Fine
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service!!
Carol - Glendora, CA
Andy was great! He knew what he was doing and found the problem right away. Very professional. All under warranty!! Thank you!!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Very informative
Ron - Lancaster, CA
The person who came to our home was very knowledgeable of our machines and taught us how to use them properly. I’d call this company again if we need service.
Response from Appliance Repair Specialist:
hank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Jonathan. Hope to work with you in the future!
Enrique
Chad - Hanford, CA
Na
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!
Kevin - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Competent Refrigerator Repair
Douglas - Redlands, CA
Quick, efficient, not a talker. Some confusion with dispatch info on whether repairman was coming as scheduled.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Tony - Tracy, CA
Repair tech was very knowledgeable and fixed our freezer promptly
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your freezer is working like new. We appreciate your time and business.
Great Service
Matthew - Apple Valley, CA
The service technician was great, addressed my concerns and helped me to understand a bit more about my washing machine. He was very nice and was willing to help where he could.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Fixed one problem and caused another problem!
Dan - Bakersfield, CA
The technician was in such a rush when replaced the ice maker he caused a water leak when he reconnected the water lines to the ice maker. Now we have a water leak inside the refrigerator dripping on our food. The warranty company said they would NOT come out to fix the problem. HOW IS THAT FOR EXCELLENT SERVICE??
Response from Appliance Repair Specialist:
Hi Dan, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Affordable and Reliable Experts!
Yvette - Thousand Oaks, CA
Recommended by the manufacturer and I would use Appliance Repair Specialists again. Our Kitchen Aid refrigerator repair required several visits due to parts replacements and we are delighted with the result! I found them to be highly customer service oriented about scheduling and arrival. When I called with a request, they responded. Also found them to be honest about the price of our repair. They are the good guys!! Thank you Appliance Repair Specialists!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Perfect
Aisha - Tulare, CA
He was very knowledgeable and kind great customer service.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Terri
Merryman/terri - Bakersfield, CA
Very professional, on time and reliable service I would definitely use them again
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Review
Lydia - Bakersfield, CA
I feel as though the problem will not be fixed and my unit will continue to freeze my food.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Whirlpool washer
Linda - Modesto, CA
Great service very professional, friendly. Had washer repaired in no time.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your washer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Owner
Lori - Burbank, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great and prompt service.
John - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Effective resolve to problem
Theresa - Victorville, CA
Ordered part and replaced no other concerns , professional
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
Kitchen Aid water filter
Shirley/dennis - Bakersfield, CA
Great Service. Neat, Professional. knowledgeable
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. Appliance Repair strives for such service. We appreciate your time and business.
Great service!
Gloria - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Poor service
Ana - Bakersfield, CA
I didn't have a problem with the technician Erik. However, to get my refrigerator fix it took five times. One order the part. Second no show no call. Third wrong part. Four no show no call. Fifth got it fix. It took me 3 phone calls to get my refrigerator fix. The supervisor doesn't tried the customers with respect. They act like if they are doing it for free, when I pay for a service. Is the first business that doesn't put her customers first. I had to miss work to get my refrigerator fix, because I had to go with their schedule, if I didn't then I wouldn't get it fix. The supervisors said: "you take what I have or we leave it like that" and she hang the phone on me. Not good service
Great service
Cory - Los Angeles, CA
Danny is very thorough and polite! He has to come back to fix other parts but overall he is great!
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Professional and skillfull very pleased, Thanks!
Margaret - California City, CA
I recommend the service. Thanks for coming out, and getting the job done, efficiently,.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
He tried but he couldn't do it.
Thomas - Clovis, CA
The repairman was perfect the product...not so much! Since the service the problem is back or should I say still here. It seems to me to be a temperature issue regarding start-up. When I push the start button all I get is a ding sound but if I put my whole hand over the switch area after a short time the dryer will start. So my suggestion is the Maytag (whirlpool) do a recall on the faulty switching issue. All my repair guy did was change a door switch which didn't fix the problem.
great service very special service first one to finf the problem
Rose - Los Angeles, CA
Great gentleman excellent service girst person who knew what he was doing
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service very good attitude with all aspects of service.
Samuel - Victorville, CA
Appreciate eta awareness
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Kitchenaid DW repair
Mark - Manteca, CA
Very good experience, overall. Your communication with customers is second to none. Our technician, Bill, was professional, courteous, and did a great job. Thanks!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Bill! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Sanny
Sammy - Los Angeles, CA
Horrible, incompetent, liar and did nothing. 5 min only spent and just looking for a way out. Did not repair refrigerator. Looking for who to blame for failure. Why come if you really dont want to work?
Response from Appliance Repair Specialist:
Hi Sammy, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
Wonderful service
James - Atascadero, CA
Tom was an excellent technician. He was courteous, respectful andinformitive.
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and are more than happy that you had a pleasant experience. We appreciate your time and business.
Awesome service. quickly installed 2 new parts in my washer.
Hellen - Bakersfield, CA
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.
He was very nice
Elsa - Port Hueneme, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
He was great
Greg - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Chris jurado from pomona
Chris - Pomona, CA
Andy was very helpful, polite and very thorough. Andy is an asset to your company. He was knowledgeable with my dishwasher and answered all my questions. Thank you for fixing the dishwasher
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Andy at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Great service
Lawrence - Fresno, CA
Great technician
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
great service
Arminda - Fresno, CA
asked questions, and was given good advise on how to maintain a good working fridge
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
Vivian
Vivian - Oak Park, CA
Professional and experienced!!!!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Albert
Albert - Fresno, CA
Great service , awesome &informative.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Crystal
Crystal - Atascadero, CA
Tom is always a pleasure! Very informative and really takes care of is!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Tom at Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Fast service
Carla - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Abby - Santa Clarita, CA
Great job and customer service. Very happy!
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Very rude service person
Teresa - Camarillo, CA
I think that Hector Zuleda needs to rethink his career. He shouldn't be dealing with the public. He was very rude and argumentative. He was not professional at all. I would not recommend him to anyone.
Response from Appliance Repair Specialist:
Hi Teresa, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
Professional
Susan - Lancaster, CA
Jonathan was professional, polite and informative.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue giving superior service! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Cntrct - Apple Valley, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Francisco was polite and professional. He appears to have fixed the problem.
Pat - Pasadena, CA
We were happy with service.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service with a happy disposition!
Mary - Bakersfield, CA
Speedy service
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great service
Anthony - Montclair, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Everything done great!!!
Janet shafer - Modesto, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a great experience with Appliance Repair.
Washing machine
Jami - Thousand Oaks, CA
Service was excellent
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.
Repair
Jeff - Manteca, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Awesome repair job by an experienced hand.
Robert - Arroyo Grande, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service
Theresa - Glendora, CA
Steve was very professional and did a great job
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Stephen. Hope to work with you in the future!
Owner
Oliver - Manteca, CA
Good at his job
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! Thank you for your time and business.
Robin
Robin - Simi Valley, CA
Great service, friendly and punctual.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Awsome service
Penny - Tulare, CA
He was great
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
David - Bakersfield, CA
He was here on time did a good job cleaned up after himself washed his hands before working on my product washed his hands afterwards wore booties to protect my floor I appreciate all the training and the experience we had thank you Appliance Repair Specialist for sending Jim
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Not good
Grant - Merced, CA
Still not fixed.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Rushed in and Rushed out
Sk8tr - Rialto, CA
Gave 2 stars because tech fix one issue digitally for other issue, he told me it's just the way it is. Told me to use vinegar/ water to help with leakage. Really didn't need to wait 3 hrs for that advice had ext. warranty so no cost, but no service either!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service & great personality & very helpful
Shahla - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Informative service person and did good work.
Richard - Santa Clarita, CA
The Service person was very professional, Informative, and well prepared with the part needed based on the complaint.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! We thank you for your time and business.
Great service but too pricey
Marilyn - Glendale, CA
Repair man great. Really knew his stuff. Think his name was John
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Unsatisfactory
Adrienne - Glendale, CA
This is to update you on the result of your service appointment. 3/14/20 Leon (818 220-3937) arrived at 8am and examined my dryer. He said the duct was clogged and I told him I knew that. I said that the exterior cover needed to be removed and the duct cleared of residual fabric from the clothes dried in the machine. He said he did not provide that service and that he would Google a duct repair provider which would probably charge about $200. I said no. The charge for Leon's visit was $115. 3/15/20 I removed the exterior duct cover and used my hands to remove the fabric clog. I then asked a neighbor to help me clear the duct further up from the exterior outlet. He moved the dryer away from the wall (which Leon would not do), disconnected it from the back of the dryer, and used a flashlight to look down the length of the duct. Since he could see light from the cleared exterior end of the duct, he confirmed the clog was gone. He reconnected the duct, I cleaned the floor, and he put the dryer back against the wall. He then reconnected the duct to the exterior outlet. We turned on the dryer periodically through our “service” and the temperature & strength of the air blowing through the duct confirmed the duct was no longer clogged. While Leon was extremely courteous, the service for which Amana referred me to you to provide was not done.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Eva
Eva - Palmdale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
great technician
Joann - Paso Robles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Tom at Appliance Repair.
Great
Guy - Dinuba, CA
Great service man. He's very knowledgeable
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great
Arthur - Turlock, CA
It was great he's a good man
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Lights out!
Kevin - Porterville, CA
Replaced lights.
Response from Appliance Repair Specialist:
We are more than glad to know your appliance is up and running, thank you for your time and business.
Great service
Richard - Los Angeles, CA
When you call it takes about two days for them to come out. Each time I am still having issues but they have been very consistent in keeping their appointments.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Great service
Cory - Los Angeles, CA
Danny G is kind, knowledgeable, and efficient! My refrigerator is a built in. So needless to say it still needs some work. So when it’s all finished. I’ll review again!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Good service
Marilyn - Wasco, CA
No complaint with service. Technician was friendly.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Great
Sara - Fresno, CA
Very nice and got things done
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
FL Lo error on Whirlpool 5 cu ft. washer
Priscilla - Los Angeles, CA
The repairman didn't focus on the problem - it wasn't repaired. He merely said that the water pipe that comes out the back of the washer was positioned incorrectly. After doing some tests, he then started to comment that the plumbing didn't have a valve that could prevent water coming up into the house. This had nothing to do with the washer issue, and we're glad that he told us, but he should have been fixing the washer. It remains broken.
Response from Appliance Repair Specialist:
Hi Priscilla, thank you for taking the time to write a respond to our review request. If there is anything we could do to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Service
Martha - Fresno, CA
We really didn't need service for the ice maker started working right.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
On time and excellent service
Karen - Frazier Park, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
He did very good service, if the problem is corrected.
Mary - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
5 appointments to fix
Rick - Los Angeles, CA
I am very disappointed by the service I received. It took over a month to get a complete service. First appointment was cancelled 30 min before time, followed by next day appoint. Danny came with a broken probe so he couldn't calibrate the ovens...also came with a big chip on his shoulder. next appointment he stomped out because the oven was warm...it measured at 100 degrees on my thermometer and he was very rude to me. Next appointment was also cancelled last minute. Yesterday he finally came and replaced the circuit board. He did not heat up the oven to see if it was calibrated...which was the reason for the service to begin with. He is obviously not happy with his career and is not pleasant. I was unable to get a different service person although I tried. I also called Kitchenaid to try to get a different company but they would not change...Totally displeased. 5 service appointments, lots of hours waiting and oven still is not calibrated but I do have a new circuit board....
Response from Appliance Repair Specialist:
Rick, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
Bonnie
Bonnie - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Arlene - Fresno, CA
Irwin was very kind and showed me the proper way to use my washer.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great Service
Sandra - Santa Maria, CA
He came when he said he would. Very friendly and efficiently he fixed our washer.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician James! We strive for such service and are more than glad to know your (washer is up and running, thank you for your time and business.
Great service
Ron - Santa Clarita, CA
Randy did a great job with my washer...did the check-up on my washer.. He also explained how I can keep my washer operating to it's full performance.. I am satisfied.. Thank You.. Ron.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Randy at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great Service
Trent - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Still not fixed
George - Oxnard, CA
Bought a basic Whirlpool gas dryer on Jan 15. My wife complained it took forever to dry anything..Finally we called for service. Service guy said bad coils wouldn't let enough gas in. Came back the next week and replaced them. After one hour of running, clothes were still. Wet. He's coming back on Friday. Hope I can report better results, or I'll want to return this dryer, which doesn't work as well as my 20 year squeaky old Kenmore did.
Response from Appliance Repair Specialist:
Hi George, thank you for writing a review. Your satisfaction is our number one priority and we strive to continue improving and providing superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Warranty Repair of Design Flaw
Gregg - Nipomo, CA
Service very good. Time will tell if modified replacement part resolves the issue.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Absolutely great!
Jennifer - Glendora, CA
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We are glad you had a great experience with Appliance Repair. Hope to work with you in the future!
Need service again !! Waste of time
Abby - Montebello, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great service
Rocio - Monterey Park, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Overcharged
Scott - Burbank, CA
Overcharged.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, feel free to let us know by emailing customerservice@ars.repair. We appreciate your time and business.
responsive, clean and professional service tech
Gabby - Los Angeles, CA
I was impressed how organized this service company was in contacting me when service tech was going to come, as well as, sending me an email with tech's picture which provided a sense of security. Tech did work in timely manner! Thank you!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Kathy - Arroyo Grande, CA
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Great service
Hilda - La Cañada Flintridge, CA
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We are glad you had a great experience with Appliance Repair. Hope to work with you in the future!
Great job awesome service!
Brenda - Los Angeles, CA
Great job
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Betnice
Bernice - Arcadia, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Owner
Rudy - Berenda, CA
Really great service!!!
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great service
Hakop - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Washer down
Harold - Moreno Valley, CA
The repair man was great; he was quick and he explained everything as he worked. The repair man has a great personality. However, I never received a receipt for the warranty and payment; I need that information! In addition, you should apply the service call amount to the cost of parts and labor. I had to pay out nearly $300.00 on the spot!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! We appreciate your time and business.
He is terrific
Helen - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a terrific experience with John at Appliance Repair.
Vrej
Vrej - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Professional and able to diagnose the problem quickly.
Mary - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service
Yasmine - El Monte, CA
The technician was very knowledgeable and professional. He answered any questions we had. Washer machine is working great now.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your washer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Excellent
Christina - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
great, fast, professional service!!!
Avetik - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Excellent Job!
Richard - Pasadena, CA
The service rep, Francisco, did a great job. In addition, he remembered that on a previous service call that was aborted, he had told us we'd get a discount on a future call. We were very impressed by that.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Francisco! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
quick and perfect
Lubna - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Leon was fast and Courteous
Joel - Burbank, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great Service
Patricia - Oxnard, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Quality service
Lou - Covina, CA
The specialist was very professional and was able to fix my washer quickly. Thank you!
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is up and running, thank you for your time and business.
Geri
Geri - Morro Bay, CA
Right on time, made the repair quickly, very nice guy.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your appliance is up and running. We appreciate your time and business.
Wendy
Wendy - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Review for Rod Hastings
Thomas - Yucaipa, CA
up until now the link for my survey was broken, but came up today. Rod was at our house last Wednesday to fix dryer. Very knowledgeable in what he does and had it fixed in no time. Thank you for being here.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your dryer is up and running. We appreciate your time and business.
Great service
Emanuel - Santa Maria, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive for such service and appreciate your business.
Absurd Service
John - Bakersfield, CA
I have no problem with the two technicians who worked on our KitchenAid refrigerator. They were polite, deeply (and sincerely, I suppose) apologetic, and knowledgeable. I cannot say the same for my phone contacts. When I tried to explain to "Martha" my lingering frustration with our ice maker problem, she interrupted me and siad, "Sir, what is it that you want?" She was blunt and lacked any understanding of why we would be upset. We were upset because our $4k refrigerator's ice maker quit making ice three months after we bought it. When Dane showed up, he knew what the problem was before even looking at the ice maker; and he was right, a wire looked as though it had been cut. He said the only fix was to replace the door, and it would take six weeks for the door to come in. On the 40th day, I called two days in advance to check on the status. It was a bad call. Martha looked up my service record and said that we didn't need a door, that the technician had come to our house and had repaired the ice maker, and that it was working properly. Wrong! The only ice we were making was from a counter-top ice maker I bought on line. She refused to believe me, but finally agreed to send out a technician to check it out. When the first technician showed up, he was very apologetic and offered a plausible reason for the mixup. The company computers had a glitch and records got lost. He also explained that the new door was no longer the option, that KitchenAid had come out with a replacement kit for the ice maker. Unfortunately. that technician had brought the wrong kit. It only got worse from there. He promised that he would place the order for the right kit, that it would arrive on Monday, and that he would be here on Tuesday to take care of things. I let him know that my wife and I both work, that the earliest either of us could get home was 4:00 p.m. He said two things: We would be his last stop, and he would "work with" us on the time. Great! Not really. The next day, I got the automated message that he would arrive between 8:00 and 10:00 a.m. Obviously, a dispatcher sets the agenda for the technicians, not the technicians themselves. My Ring doorbell alerted me at his arrival at 2:05 p.m. I had to reschedule again, and a different technician finally came the next Saturday, seven weeks and one day from the first visit. The refrigerator itself is a piece of crap, probably the worst KitchenAid has ever made. They no longer make it, something they only did for six months. I have been able to learn that it has more than two dozen "flash points" (industry terminology for "known chronic problems). We not only have 10-year warranty, but we also bought a five-year extended warranty. My guess is that we'll get to know several of the technicians over the years, but that is no delightful thought. As far as I am concerned, a one-star rating is a complement to Appliance Repair Specialist. The one thing they seem to do well is to concoct decent apologies, but that does not apply to the obvious cut-and-paste BS apologies I read online. The only reason I will use them in the future is that my manufacturer's warranty uses them, and only them.
Response from Appliance Repair Specialist:
John, Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. We set a high standard for our company and technicians and are truly sorry to hear that standard was not met in your interaction with us. Please feel free to send us an email at customerservice@ars.repair if there is anything else we could have done to improve your experience with us. We appreciate your time and business.
Servic
Lea - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great help
Roderic - Denair, CA
Great help
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Patrick was ok
Steven - Ridgecrest, CA
The washer is not fixed, so I think you can figure out that I'm not happy.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Aaron
Aaron - Los Angeles, CA
Good
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great Service
Hector - Los Angeles, CA
Very satisfied
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Very Professional
Adam - Burbank, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
None
Rober - Porterville, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Ruthy
Ruthy - Fresno, CA
HE STAYED TO MAKE SURE EVERYTHING WORKED WELL
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Lori - Riverside, CA
Pleasant and very informative.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great Service
Luz - Kerman, CA
Irvin was very professional and showed great customer service.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Irvin at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Nice employee
Jody - Los Angeles, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Professional repairman
Bob - Orcutt, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Excellent Service!
Janna - Tehachapi, CA
Our service technician diagnosed the problem very quickly and ordered the necessary parts. Two days later, he returned and installed new parts in less than 20 minutes.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with our technician Patrick! We strive for such service and are more than glad to know your appliance is up and running, thank you for your time and business.
Repair of Maytag washer
Joseph - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Very helpful
Rebecca - Moreno Valley, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service!
Amy - Simi Valley, CA
My freezer needed a LED light. Mr. Danny fixed the freezer quickly and even did some extra repairs without being asked. He had the entire job done in minutes. Highly recommend him and the company!
Response from Appliance Repair Specialist:
We are happy you had a great experience with Danny at Appliance Repair and are more than glad to know your freezer is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Great service
Rocio - Monterey Park, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn the last two gold stars, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very professional, very competent. Would use again
Wallie - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair. Hope to work with you in the future!
Great Service
Susan - Atwater, CA
Very efficient in the work and very prompt with scheduling.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Dawn
Dawn - Castaic, CA
He is very knowledgeable about dishwashers.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Vina
Vina - Victorville, CA
He did a wonderful job we received great service and professionalism.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Dane K.
REFRIGERATOR KITCHENAID KRMF706ESS01 Pana rival the top LEDs in the fridge we’re out. Unit needs new LEDs and icebox with LEDs in it; rqstng P&A on 1 W10847563 (box-ice) and 2 W11462342 (LED)s
Erick S.
REFRIGERATOR KITCHENAID KRMF606ESS01 Cycled u it and found fan not running causing any cool. Resecured all connections at the control box. Reprogram main control. Re-tested unit and now all fans are running. Unit is cooling in both sections. Job complete
Dane K.
REFRIGERATOR WHIRLPOOL KRFF507HWH Unjt had several issue. Ordering all parts for Cx concerns ; ordrng 1 LW10624492 (dor-fip wh) and 1 W10821294 (dor-fip wh) and 1 W11224256 (cntrl-elec) and 1 W11268536 (door-ice) and 1 W11405309 (CONTROL)
Enrique R.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Refrigerator not cooling . Fan motors work , compressor kicks on and shuts off . Locked compressor .; ordrng 1 W10309988 (compressor) and 1 W11179385 (drier-tube)"
Juan G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F8e2 drain motor electrical problem. Found clogged drain pump. Removed debris from pump/ impeller area. Ran diagnostics, cleared error code. Unit filled, washed, and drained properly. Unit is working fine now."
Juan G.
REFRIGERATOR WHIRLPOOL ASI2175GRS04 "Fresh food lower door cam, not on properly ( sticking out). Removed fresh food door, corrected cam positioning. Checked ops, cam staying in place, doors are leveled properly."
Andrew P.
RANGE WHIRLPOOL WOS51EC0HS01 Door not shutting properly. Reinstalled door and tested door and it closes fine.
Steven W.
RANGE-GAS JENN-AIR JGRP548WP01 "Replaced LH burner sump pan. RH burner sump pan is wrong( 2nd time ). Needs to be researched. New console is defective.; 1 W10352963 (BURNER SUMP- RH), ordrng 1 W11444934 (CONSOLE)"
Darren A.
WASHER WHIRLPOOL WFW6620HC "Ordered dispenser parts, leaking.; ordrng 1 W11465532 (DISPENSER )"
Raymond H.
WASHER MAYTAG MVWB835DW2 "Upon arrival unit has shifter fault. Main control has irrational operation, rotor stator and clutch grinding. Needs drive components and control.; rqstng P&A on 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
Enrique R.
WASHER MAYTAG MVWB835DW5 Installed new latch . All functions tested normal .; used 1 W10810403 (LATCH) from stock
Enrique R.
REFIRGERATOR WHIRLPOOL WRT541SZDM00 "Customer concerns , refrigerator doors not sealing , gap on top left corner . Need new hinge and washers .; ordrng 1 WP2254618 (hinge-door) and 1 WP487576 (washer) and 2 WP489467 (washer)s"
Kenneth M.
REFRIG/SIDE-BY-S WHIRLPOOL WRS975SIDM00 Found unit not dispensing ice. Auger motor bad. Ordrrong motor. Unit defrosted everything in freezer stuck in defrost. Ordrring UI anf control. Also ordrring new freezer light. ; ordrng 1 W11226500 (Light) and 1 W11202789 (Auger) and 1 W10822641 (UI) and 1 WPW10743957 (Control)
William L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found door switch on left side broken off, tightened door Mullen bar stricter, ordered door switch & spacer for unit.; ordrng 1 2177331 (plastic-sq) and 1 W11396033 (DOOR SW)"
Raymond H.
WASHER MAYTAG MHW6630HC0 "Upon arrival cx states unit leaks from front when washing, found small objects blocking seal creating leak. Instructed cx on proper use and care, unit functions as designed."
Raymond H.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Upon arrival rc evap frosted, replaced thermistor and tested, unit functions as designed."
Rod H.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Fridge seems to cool fine but freezer won’t freezeConfirmed Could not get compressor to run so resplaced start device.Compressor ran but no fros patternLow side leak in evaporator.; 1 W10507884 (compressor) and 1 WP2188823 (evaporator), pckd up 1 WPW10197428 (start relay)"
Rod H.
WASHER WHIRLPOOL WTW4855HW1 Won’t start. Confirmed Wiring to pump compromised unplugged and plugged back in as designed op returned.
Perion R.
WASHER MAYTAG MVWC565FW0 Gear case is leaking an oil substance and has a burning smell when running. Replacing gear case and motor seems to be damaged from oil. ; ordrng 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)
Perion R.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Defrosted ice, replaced motor and sensor. System checks out fine"
Perion R.
DRYER WHIRLPOOL WED7500GW0 "Unit is heating up to a proper temperature, was some build up outside the house that I removed but torched than that no issues. Explained to cx that unit has a sensor dry so the time will change and setting will change due to the wetness of clothes."
Perion R.
WASHER WHIRLPOOL MVW6230RHW0 "Cx says the washer doesn’t stop filling, when I arrived it was in a cycle and functioning normal. Found error codes for out of balance but nothing else. Cx says it would run out of balance if he were to do loads like two towels which I explained that it would send clothes to one side and chase the unit to shake. Checked dampers and they are fine, also ran test spin with a lid and it stayed in balance. Did factory reset just in case there was an issue with it filling at one point but seems to me there is no problems."
Irvin F.
MICROWAVE WHIRLPOOL WMH32519HZ4 Replaced the wire harness. Test check failed. The repair WPre ommended didn’t work. UNIT IS NOT REPAIRABLE. Referred cx to Costco consumers service.
Isidro L.
WASHER MAYTAG MVW7232HW0 "On arrival cx stated they were not able to select cycles, ran diagnostics found unit with error code f2e1console had a stuck button, uninstalled console repair button, reinstalled console , tested unit ones more, unit is now operating properly as designed...job complete"
Darren A.
DRYER WHIRLPOOL WGD6620HC0 Ordered repair kit.; ordrng 1 4392067 (dryer repair kit)
Alan S.
RANGE AMANA AGR5330BAS3 Turned off gas and power Uninstalled old installed stalled gas fitting and gas line checked for leaks no leaks found plugged in unit installed unit tested unit unit working as designed at this time of service unit had small dent when unwrap it informed office they r ordering side panel for tec to install job complete
George Y.
DRYER WHIRLPOOL WGD8620HW Wen installing igniter broke need to reorder and thermostat ok to order.; ordrng 1 279311 (ignitor kit & bracke) and 1 WP3391912 (thermostat)
Enrique R.
REFRIGERATOR KITCHEN AID KRFC300ESS01 Parts research for Saturday .; schdld next appmnt for 9/12 SAT !
J.E. T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cycled unit to diagnostics F5E2 door no latching properly. Installed and secured New door latch. Retested unit. Unit not working as intended at time of service. Job complete.
Dane K.
STOVE KITCHEN AID MODEL Upon arrival customer could not light the burners. Found the burners were not hooked up to the valves. Secured burners 2000 tested unit. Unit functions normal. Could not get model and serial number because I would’ve had to uninstall the unit to get it and I had no reason to uninstall the unit to perform the repair
Perion R.
DISHWASHER KITCHENAID KDTE104ESS3 "Right side adjuster is not lifting up. Found assy is faulty, will need to replace; ordrng 2 WPW10195840 (positioner)s and 1 WPW10250162 (cover) and 1 WPW10546503 (adjuster) and 1 WPW10588164 (housing)"
Hector Z.
OVEN WHIRLPOOL MER6600FZ2 Customer was concerned of oven door getting stuck. I checked the unit and I found a damaged active hinge. Replaced both Hinges (WPW10299224) and WPW10299227). Tested ok.
Aaron B.
DRYER WHIRLPOOL GGW9200LW1 "Checked the unit. 3 reasons unit will not start , busted belt tested ok door switch ok lights work not and issue , and the main board you hear just a click and nothing main relay on the main board is bad , looked up the main board , no longer available unit is not repairable "
Raymond H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed data loggers control and diffuser.
Aaron B.
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced the spark igniter , tested unit now sparks and lights in the correct manor , operations normal now at this time"
Hector Z.
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Customer is concerned of intermittently the lights are not working. I checked the unit and I was unable to duplicate the condition. "
Aaron B.
LAUNDRY WHIRLPOOL WFW8620HW2 "Checked the unit , control lock was on , unlocked with the control tested unit operations ok now at this time , unit responds correct , concern also unit doesn’t rinse correct , found out the customer is putting pods inside the washer soap dispenser advise them to put the pods directly in the drum because the dispenser doesn’t flush the pod out through correctly it’s not meant for a pod other than that unit tested OK and is working correct"
Aaron B.
REFRIGERATOR AMANA ASI2575GRS05 Unit is at 15 degrees Control board customer said the unit stayed off for a very long time and it is now kind of running but compressor is hot to the touch for the parts to correct issues; ordrng 1 W10507884 (compressor) and 1 W11203924 (contrl-box)
Rod H.
WASHER MAYTAG MGDC465HW0 Thumping noise hear intermittently Confirmed Felt seal was not seated to dru/bulkhead...........corrected and test op as designed.
Rich S.
WASHER/DRYER WHIRLPOOL WGT4027HW0 "Replaced bad latch. Excessive labor in the course are f repair. Second man required, difficult to access unit for repair.. Please request double labor..."
Cruz B.
WASHER WHIRLPOOL WTW4855HW1 " theres a crack on outer tub causing water to leak onto floor; ordrng 1 W10371566 (tub)"
Francisco S.
WASHER WHIRLPOOL WTW4850HW Checked unit found stand pipe overflowing during drain. Explained to cx how it does drain it is just too slow. Needs licensed plumber machine is ok.
Rich S.
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced modules ran diagnostics. Passed. Operating as designed.
Rich S.
REFRIGERATOR WHIRLPOOL WRT148FZDW00 Found fan in freezer to be out. Ice build up. Cleaned up ice replaced fan and tested. Job completed
Dane K.
REFRIGERATOR KITCHENAID KUIX505ESS1 Remove and replace water valve pumps and water tray. Unit functions normal now
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ran diagnostics. Replaced RC door top thimble ( bushing ). No sideways adjustment on doors( only up and down. Doors are opening and closing properly at this time. Complete.
Raymond H.
WASHER MAYTAG MVWB765FW3 "Installed screw and tested, unit functions as designed."
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced shelf assembly. Drawer is sliding in and out properly. Unit is cooling properly at this time. Instructed customer not to block damper vent. Complete.
Steven W.
DISHWASHER WHIRLPOOL WDF520PADM7 "Ran diagnostics. No error codes found. Ran test cycle. Heater is drawing 7.5 A. Fills, washes, drains, rinses, and dries properly. Instructed customer to use rinse aid for proper drying. Instructed customer will take about 40 loads before proper drying is achieved. Unit is working properly as designed. Complete."
Aaron B.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Checked the lights in the center found the right one out , replaced the lights in the fresh food center unit now lights work correct at this time"
Raymond H.
RESIDENTIAL REFR WHIRLPOOL KRFC704FBS02 "Installed fill tube heater, tested, unit functions as designed."
Steven W.
WASHER MAYTAG MVWX655DW1 "Replaced broken lid, LH and RH hinges. Lid is opening and closing properly at this time. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete."
Patrick C.
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Removed and replaced slides and ice maker. Tested unit. All ops checked good
Irvin F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Removed ice bucket. Removed ice maker, found fill cup had frozen water causing leak. Removed ice cycled ice maker, filled no leaks. Installed bucket. All ops normal."
Isidore A.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Check icemaker for errors ok icemaker had ice of proportion, but had ice forming under tray. Found door not closing, due to items freezer hanging off shelves, see SD Picts . Removed/ relocated allowing door to close better, with heat gun reseat door seal for more secure fit see SD Picts.Advise customer icetray is full of water. There are no water flow errors.Refrigerator working as designed at this time."
Rich S.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Pre edit; ordrng 1 W10889841 (cover-evap)
Steven W.
REFRIGERATOR KITCHEN AID KBFN502ESS02 Different problem.Power outage on display. Ran diagnostics. High temp errors. 115V to control. Needs power supply and HV control. ; ordrng 1 WPW10624574 (POWER SUPPLY CONTROL) and 1 WPW10739408 (HV CONTROL )
Hector Z.
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Customer was concerned of refrigerator been and condensation in the freezer compartment. I checked the unit and I found noisy air damper. Replaced Air Damper (W11164593) and adjusted freezer door gasket. Tested ok.
Steven W.
WASHER WHIRLPOOL WFW94HEXW2 Ran diagnostics. Had f6e1 error code. Found MCU failed. Needs MCU. EST 557.25. Labor 163.68. Will get part locally. Invoice # 10546525-00.; ordrng 1 WPW10374126 (MCU)
Steven W.
REFRIGERATOR WHIRLPOOL WRF736SDAW12 Ran diagnostics. In test # 6 bi metal is open. Evaporator is iced up. Needs bi metal. ; ordrng 1 WPW10225581 (BI METAL)
Isidore A.
FREEZER KITCHENAID KBSN608ESS01 "Need data loggers to test refrigerator operation, control was showing 51 degrees Fahrenheit yet not customer complaint as refrigerator was cold. Reset control. Refrigerator in working at this time, customer complaint of frost at back of refrigerator, doors closing properly and icemaker is making ice; ordrng 1 DATALOGGERS"
Randy C.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found unit not cooling at times. Cx said it shut off but it’s currently freezing. Compressor super hot to touch and unit evap fan is running fan is ok. Needs compressor. also has torn gasket causing erratic cooling. Shelf broke after door was opened. . ;1 W10507884 (compressor) and 1 W10830162 (gasket-fip) and 1 W10913906 (coupler) and 1 WPW10289497 (bin-cntlvr)
Francisco S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Checked unit found broken left side adjuster. Ordering parts to complete repair. Please RS ASAP ; ordrng 1 W10712395 (adjuster)
Cruz B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Fixed- installed new parts (2 cntrl elec, module) lights are now working in both compartments, unit is cooling and temps are working fine as well, cx ok repair."
Cruz B.
REFRIGERATOR KITCHENAID KBFS20EVMS8 "Fixed- installed new part (freezer gasket) door is now sealing, opening/closing as designed, cooling and temps are fine as well, cx ok repair."
Randy C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Ran diagnostics. Ice maker motor not working. Motor won’t turn. ; ordrng 1 W11294907 (icemaker)
Tom R.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Installed Start Device and Run Capacitor, plugged in unit, Compressor running. Entered diagnostics, all components functional, check okay. No damage to unit or home from tech, job complete. "
Jim S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker was not level and was leaking out of the power module. Leveled unit. All test ok
Jim S.
REFIRGERATOR JENN-AIR JF42NXFXDE00 Replaced ice maker. Unit tested ok
Rich S.
WASHER MAYTAG MVWC565FW2 "F7E5... Ran diagnostics passed.ran calibration cycle, passed. Operating as designed."
Jim S.
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Return vent blocked and iced over. Removed ice. Unit tested ok
James M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Found u it with entire fridge section frozen. Evap fan running constantly dumping cold air into fridge. Ordering new control box, thermistor, evap wire harness and evap. Will install 9-16. ; ordrng 1 W11357371 (CONTROL BOX) and 1 W11399425 (EVAP WIRE HARNESS) and 1 WPW10384183 (thermistor)"
Hector Z.
RESIDENTIAL REFR WHIRLPOOL WRF560SEHV00 Customer concerned of fresh food compartment freezing up food. I checked the unit and I ordered the thermistor and the damper control. ; ordrng 1 W11087463 (damper) and 1 WPW10384183 (thermistor)
Cruz B.
MICROWAVE WHIRLPOOL WMH53521HV5 Need part research- w11416316 ACU for microwave-; saved tckt
Cruz B.
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Need to trim at ice box assembly. ; ordrng 1 W10785113 (trim)
Hector Z.
OVEN WHIRLPOOL KODE500ESS04 Customer is complaining of all lights on both ovens are flickering. Ordered Electronic Control (W11179310). Allow (2) counts for this repair.; ordrng 1 W11179310 (cntrl-elec)
Cruz B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Reschedule cx so I can call tech support- cx claims freezer compartment is not cooling cx has lost food, cx said ice maker is producing ice and ff compartment is cooling fine at this time, diagnostic test 3- 4-6-2- have all passed, LV has replaced thermistor, panel cntrl, main cntrl, found led freezer module not working. Ordering part for unit- need a morning appointment please to document with tech line. ; ordrng 1 W11449273 (MODULE )"
Cruz B.
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "New issue- found ice bin to have a crack/hole and auger is pushing the ice toward the front causing ice cubes to fall out into floor, will install part on ; ordrng 1 WPW10558424 (ice-contnr)"
John B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice and frost buildup on top of the evaporator section. The defrost system tested good, nonetheless. Replace the evaporator fan motor, evaporator fan blade, the main control, and the thermistor in the freezer on the evaporator. The refrigerator was unplugged and warm upon arrival. Refrigerator tested good at this time."
Cruz B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Needs more work- found ice bin to have a hole in it, ice maker not producing ice consistently, found temps to be fine at this time. Ordering parts for unit. ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10558423 (ice-contnr)"
Dane K.
WASHER MAYTAG MVWC565FW2 Rival lid was locked and would not unlock. Found the wire harness from the lid lock not connected to the control board while the unit was in a lid lock statement. Secure connection and tested unit. Unit functions normal now
Kenneth M.
WASHER MAYTAG MVWX655DW0 Installed control and tested unit. Unit is now working properly customer approves function at this time.
Dane K.
OVEN WHIRLPOOL SF114PXSQ1 9762211Unjt is giving an f2 fault code. This is a stuck key in the control. Control is discontinued
Isidore A.
MICROWAVE KITCHENAID KEMC308KSS0 "Removed microwave oven outer door panel, old torsion bars and installed both new torsion bar springs. Reinstalled outer door panel.Test microwave operation ok at this time"
Tom R.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found frost build up on RC Evap, order and replace Evap Fan, Fan Support, and Wire Harness./Evap Fan Motor - (W10633627)Fan Support - (WPW10389152)Wire Harness - (W10837236); ordrng 1 W10837236 (HARNS-WIRE) and 1 W10633627 (MOTOR-EVAP) and 1 WPW10389152 (SUPPORT)"
Tom R.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Ran diagnostic tests, found no error codes. All components functional. Customer states that RinseAid has not been refilled and is not appearing to be used. Heater functional, temps low, order and replace OWI./OWI - (W11084121); ordrng 1 W11084121 (SENSOR)"
Kenneth M.
RANGE WHIRLPOOL AER6303MFS2 Tested all functions and features and checked good. Informed custiner that HE will cause elements to shit off at 550 degrees. Use smaller pots. Custimer approves.
Jim S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Rack parts are broken; ordrng 4 W10082853 (pivot-tine)s and 1 W10712395 (adjuster) and 1 WPW10082649 (cup shelf) and 2 WPW10508950 (stop)s
Kenneth M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed control and UI. Tested unit. Unit is now working properly
Kenneth M.
LAUNDRY AMANA NED4655EW1 Unit not heating. Bloeer wheel came off. Not properly venting unit. Fully secured blower wheel. Cleaned lint out of venting. Tested. Unit is working properly. Custoner approves function
Jim S.
OVEN KITCHENAID KFGD500ESS04 F2E1 stuck key. Cooktop burners not working and the screws are seized to the burner base. Will need to drill out old screws . May damage the cooktop while drilling so I am ordering a new top; ordrng 1 W10401393 (cooktop) and 1 W10643269 (holder-orf) and 1 W10643270 (holder-orf) and 1 W10643271 (holder-orf) and 1 W10643272 (holder-orf) and 1 W10877013 (cntrl-elec) and 1 W11230935 (holder-orf) and 1 W11430942 (KEY PAD) and 14 WP3368921 (screw-torx)s and 1 WPW10336094 (burnr-top) and 2 WPW10406243 (burnr-head)s and 1 WPW10406797 (burnr-head) and 1 WPW10406878 (burnr-head)
John B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Doors Order? The refrigerator has Minor dents in the door, when the light hits it a certain way you can see the dents. The pictures may not show it but I can see it as I stand right here at this angle.; ordrng 1 LW11037733 (dor-fip) and 1 LW11037738 (dor-fip)"
Kevin M.
WASHER MAYTAG MVWB765FW1 unit not filling and giving error code LF. I tested unit and found failed fill valve causing code. Ordering new fill valve. ; ordrng 1 W11165546 (valve)
Dane K.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 On arrival the unit was not making ice. Attempted to put unit into diagnostic and check for icemaker photos. Not go into diagnostic. The unit needs new user interface; rqstng P&A on 1 W11405309 (UI)
Tyler F.
WASHER WHIRLPOOL WTW7120HW0 Customer stated that the unit is shaking on heavy loads in spin cycle. Per customer video unit is off balance and possibly overloaded. Checked unit for error codes. No codes present. Ran unit in diagnostics all works good at this time. Customer to sort loads better.
Kenneth M.
WASHER WHIRLPOOL MVWX500XW2 Installed actuator and tested. Unit is working properly.
Tyler F.
FREEZER MAYTAG MFI2570FEZ07 Customer stated that the ice maker stops then starts again. Removed and replaced ice maker tested all works good at this time.
Tyler F.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer stated that freezer light is not coming on in the freezer. Found door switch frozen causing light to not come on defrost and switch tested all works good at this time. This is a recall on G.I. please pay me for the call
Kenneth M.
WASHER WHIRLPOOL WTW8040DW0 Unit not advancing due to bad water valve. Long fill and inlet temp fault. Ordering new water valve. Hingr locked up not allowing lid to open and close properly. Broke lid. Ordering hinges and lid. ; ordrng 1 W11220230 (Valve) and 1 W11101059 (Lid) and 1 W10861714 (Hinge) and 1 W11023747 (Hinge)
Kenneth M.
MICROWAVE WHIRLPOOL JMC2127WS00 Installed control and now receiving communication error between UI and AM. Ordrring control and UI. Customrr id gonna talk tonjenn air before scheduling new appointment. ; ordrng 1 W10485051 (Console) and 1 WPW10350780 (Control)
Tyler F.
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer stated that the lights are out in freezer. Found failed module. Removed and replaced module. Tested all works good at this time. Pre I’d part never picked up cancel order. This is a recall on G.I. please pay me for the call.; used 1 W11462342 (MODULE) from stock
Kenneth M.
WASHER MAYTAG MVWB835DW4 Found unit with a faulty hinge. Hinge locked up and wouldn't allow lid to open. Ordrring hinges and lid. Lid broken due to faulty hinge. ; ordrng 1 W11259006 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge)
Kenneth M.
WASHER MAYTAG MVWX655DW0 Unit shaking violently. Hub worn again causing excessive vibrations of basket. And suspension is worn causing entire unit to shake. Ordrring hub and suspension. Rescheduled customer for friday 9-18-20; ordrng 1 W10528947 (Hub) and 1 W11130362 (Suspension)
Kevin M.
WASHER MAYTAG MVWB765FW Customer stated the unit is stopping mid cycle. I found error codes for over loaded and suds when customer is not overloading. I tested slider. Slider and drive system is good. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Randy C.
RESIDENTIAL REFR KITCHEN AID KBSD608ESS Found bushing stripped. Needs new shim hinge kit per Technical Service Pointer #: W11170909BAlso bushing stripped. Cx prefers late Friday. ; ordrng 1 W11171640 (shim-hinge) and 1 W11418227 (EXTENSION ) and 1 WP2266880 (bushing) and 1 WP2307857 (extension)
Kevin M.
DISHWASHER AMANA ADB1400AGW1 Customer stated the unit is not cleaning. I tested unit through diagnostic. All tests good. Instruct customer on tips to improve wash performance.
Aaron B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the freezer lights tested unit operations ok now at this time
Randy C.
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Found unit not closing properly at gaskets. Cx wanted me to flip the doors the way they opened. Flipped doors. Now opens. From the right side. Unit is normal and all functions working now. Used heat gun to mold back in to shape. Cx approves job complete