Local Reviews
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Cushon - Altadena, CA
Francisco (technician) and the people at Appliance Repair Specialists were really helpful and knowledgeable during a difficult experience with our relatively new refrigerator (3 years old).
Refrigerator
Joe - Rancho Cucamonga, CA
Good job
Excellent Service!
Shedrick - Lancaster, CA
Words aren't enough to capture the positive experience we had with Jonathan Boulay back in Feb 2020. He is a fantastic repair tech--professional, efficent, knowledgeable, and friendly. Would definitely request his services again if we needed another appliance repair.
Great customer service
Pauong - El Monte, CA
The technician was patient and explained the options I had for the appliance.
fast repair
Lori - Redlands, CA
lighting problem inside the fridge was fixed within 15 minutes.
Julissa
Julissa - Santa Maria, CA
Great Service
Great Service
Nancy - Monrovia, CA
He was informative and on time.
Great Tech
Rae - Clovis, CA
He tried very hard to fix the problem but the appliance had to be replaced under warranty.
Oven repair
James - La Cañada Flintridge, CA
Extremely pleased from start to finish. The service technician was excellent.
Gina
Gina - Rancho Cucamonga, CA
Great service. Very professional!
Knows exactly what he’s doing!
David - Tulare, CA
Great service, was able to identify the problem and get it resolved
Tracey
Tracey - Los Angeles, CA
Great Service
Julissa - Rosemead, CA
Awesome service and very professional.
great
William - Coalinga, CA
Great customer service
Margo - Azusa, CA
Lupe
Lupe - San Gabriel, CA
Juan did a good job
good
Marilyn - Wasco, CA
na
Awesome services
Ana - Los Angeles, CA
Awesome people Clean and Fast service Always on time 👍🏼
Never showed up
Joanna - Fontana, CA
Bad customer service
Great job
Judy - La Cañada Flintridge, CA
Did not fix the problem
Benita - Bakersfield, CA
Total waste of time
Excellent Service!!
Agricela - Los Angeles, CA
Crew member very professional and friendly, told us everything that he was doing and explained operation
Iniguez
Oscar - Parlier, CA
He was very honest.
Great
Armando - Santa Maria, CA
George was very pleasant and he did a good job
Esther Nunez
Esther - Hanford, CA
Excellent service
Great Service! The technician was wonderful!
Elizabeth - Simi Valley, CA
Fabulous job!
Good work
Ashley - Bakersfield, CA
Nice job always on time
Thanks! Great service
Brian - Bakersfield, CA
Marie
Marie - Perris, CA
Great service and fast response time
Brian - Oxnard, CA
Wonderful!
Sara - Rancho Cucamonga, CA
He was on time and wore a mask. Fixed the problem and checked other things to be sure they were working properly. Excellent!
Francisco
Thomas - Pasadena, CA
He is like a old family friend. He surpassed all expectations. Very pleased with his efforts, interest and patience
Dishwasher
Chris - Altadena, CA
Great Service!
Good service
Sam - Modesto, CA
Cruze, handled our issue the best he could. Our problem with our refrigerator is beyond fixing according to most repairman.
Nice man but was unable to find the problem. Assumed there was no problem but washing machine was not repaired.
William - Denair, CA
We had thought the machine was not getting water, but actually it was not draining water. Cruz ran it through some cycles and checked the hoses for sand that might be causing obstruction. I used the machine for 2 loads and then it remained locked and water didn’t drain. It seemed the wash cycles were out of sync. I had purchased the extended warranty so there was no cost for my appointment.
Great
Donna - Fresno, CA
Good
Professional customer service and Technical Service!
Julie/ - Los Angeles, CA
Good service
Lucy - Clovis, CA
Competent service
Arlene - Glendora, CA
He listened to my concerns and tested a variety of things , worked on some parts and fixed my refrigerator.
Excellent service much improved
Gary - Denair, CA
Serviceman was professional & worked quickly!
Professional courteous service
Paulette - Pasadena, CA
Francisco was great Very professional and knowledgeable
Home rep awesome. 2 hrs on the phone to get someone out a nightmare. Still have not received any response from main office or solution. Not happy
Russell - Arroyo Grande, CA
No response from main office on solutions
Poor
Carmen Padilla - La Puente, CA
The Service Guy ordered a part for refrigerator that was not needed. We had to wait a week without a refrigerator and food spoiled. When service guy came to repair he just connected a part that was loose why didn't he do that the first day he came.
Whirlpool Refrigerator Repair
Tom - Altadena, CA
It took a few tries to fix the noise our refrigerator was making. Juan was very dedicated, he found the problem, ordered the parts, and kept in touch with us until the issue was repaired. A great person and excellent repair guy.
Cooktop repair
Pat - Los Angeles, CA
Danny was really great. He was not able to fix the problem but he gave me some good suggestions for next steps.
Refrigerator
Steven - Riverside, CA
Great Service
Great service
Javier - Baldwin Park, CA
Very professional
Amazing guy!
Trish - Turlock, CA
He came the next day after my call. I thought the issue was with my house and it was a faulty part In my washer. He had the part with him and replaced it in 10 mins. I told him he made my month.
Great
Anastasia - Los Angeles, CA
He was great and informative. He did a good job. Thank you
Great
Babette - Hanford, CA
Excellent,on time, efficient!
Great
Jerdi - Tulare, CA
He was good person hard worker very kind
Great
Alfredo - Merced, CA
Kitchenaid dishwasher repair
Donald - Oxnard, CA
We have a 6 month old $1,000.00 Kitchenaid dishwasher and the motor/pump went bad . We are very happy with the service we received from Joe U he did a great job.
Fong
Fong - Madera, CA
Oven repair
Tamara - Clovis, CA
Totally professional .
Jerry
Jerry - Bakersfield, CA
Tech was a great guy
Whirlpool Refrigerator
Michael - Modesto, CA
Great Customer Service
Susan - Riverside, CA
Mixed review
Steven - Baywood-Los Osos, CA
I was confirmed for a Monday appointment, so I rearranged my work schedule only to be notified the night before that the schedule had been overbooked and I was going to be bumped out. The day that they wanted to reschedule was difficult for me because of the initial rearranging. The service man was awesome, though!
F
Sara - Pasadena, CA
Great and knowledgeable technician
Service was good but the washer direction sucks
Lloyd - Chowchilla, CA
My wife is 83 years old and during course of marriage we have several May tag wash machines this has had our worse The wash machine left brown spots on our white clothes to the cost of replacement of $100.00 The service man told her it because soap was not coming out one the articles. He told her to use the bedding cycle to cure the problem. solved
Whirlpool Refrigerator
Clovis Resident - Clovis, CA
Reported that my refrigerator was not making ice in April. Repair person has been out many times and changed this part and that part and still no ice as of today.
Great service
Frank - Palmdale, CA
Patrick is very knowledgeable, easy to talk to and understand
Quick & Efficient
Joseph - Los Angeles, CA
The company was very professional and called in advance to confirm the scheduled appointment, the technician was great and the turnaround time to repair our appliance was impeccable.
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
He is a magician
Nina - Modesto, CA
Could not be higher
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Very proficient
Terry - Pasadena, CA
Quickly identified source of problem and wrote comprehensive report.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Tim was great but there were issues about scheduling as our first appointment was missed.
Doug - Templeton, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Unable to repair
Denise - Reedley, CA
Repair could not be done. I was not aware that I had to separate the two machines(stacked).
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Angel
Lydia - Alhambra, CA
Great!
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Michael
Michael - Somis, CA
Great service
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Dina Romero - RE/MAX - Fontana, CA
The technician was timely, knowledgeable, informative and polite. I'm glad we had him look the appliances over.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
Very Satisfied
Kris - Chowchilla, CA
Kenneth did a great job. He kept me informed of all that he was doing & took care of the problem.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Kenneth! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great service
Mark - Thousand Oaks, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Didn't show up with the part.
Sheri - Santa Maria, CA
It took 2 appointments to fix my dryer door. When I called for the appt., I explained that my dryer door would no longer shut. It is a simple part. The first repairman came with out the part. It took another 5 days for them to replace it. I talked to management, supposedly, and he said it was a miscommunication. It was very irritating.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Frig Repair
Tom - Bakersfield, CA
The repairman showed up at the expected time. He fixed the problems quickly and efficiently. He was knowledgeable about the frig type, and he performed his work in a professional manner.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
Great Service
Jaime - Bakersfield, CA
The technicians that came out were very helpful and professional.
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Thank you
Mordehay - Los Angeles, CA
Great service
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Great service
Lupita - Pasadena, CA
Francisco provided great service. He was very professional and respectful. Also he is very knowledgeable and works quickly and efficiently. Always can count on him to deliver quality service.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience again with Francisco at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Lowe's Dryer repair/a disaster!
Lisa - Westlake Village, CA
This has taken months: 1st the quarantine, then the service to decide what was wrong, then the part didn't come in. Once the "repair" was supposedly completed, the dryer still DOES NOT WORK!!!! I'm at a loss for words, other than to say I want a new, working dryer!!!!!
Response from Appliance Repair Specialist:
Hi Lisa, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. I have escalated this matter to management, please feel free to give us a call at 661-587-1300 so we can help rectify the issue. We appreciate your time and business.
Great service
Grandon - Baldwin Park, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Found the problem area quickly
Joseph - Ridgecrest, CA
Professional and courteous service was provided.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Bill
Bill - Glendora, CA
Very professional, very satisfied
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Waist of money.
Anthony - Rialto, CA
The technician told me that even if he wanted to repair my unit he couldn’t because unit is to old and no parts are available. When I enquired about repairs I gave the make model and serial number. At that point they could have told me that parts weren’t available and they repair visit wasn’t necessary. I payed $115.00 for a visit that wasn’t necessary. Thanks for nothing 😠
Response from Appliance Repair Specialist:
Hi Anthony, thank you for taking the time to write a review, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. We appreciate your time and business.
Great
George - Fresno, CA
Excellent, 5 star all the way
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great help.
Karen - Claremont, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
806
Scott - Manteca, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Very pleased
Joseph -
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Honest estimate
Connie - El Monte, CA
Professional yet friendly, honest service
Response from Appliance Repair Specialist:
Hello Connie! Thanks for the kind words and the time you've taken to leave a comment. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
Jason - Yucaipa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Quick and Great Service
Heriberto - Modesto, CA
Response from Appliance Repair Specialist:
We are so happy to hear you had swift, professional service with our company! Thank you for taking the time to leave a review and look forward to future service with you!
Extremely Hapy With The Service
Jack - Santa Maria, CA
I received excellent service from this repair service company. The diagnostic service was precise and the repair was performed by an expert.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Jim. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Fixing my kitchaid refrigerator
Reena - Monrovia, CA
Did a good job!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We are glad to know your refrigerator is up and running. We appreciate your time and business.
Annabel
Anna - McFarland, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent Experience
Edith - Los Angeles, CA
My whole experience was excellent and positive. From making the appointment online, confirming it with the call center to the service call with Antonio. Antonio was prompt, equipped, very professional, considerate, and informative. I received excellent service. Thank you, Antonio. Thank you Appliance Repair Specialists
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Antonio at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great customer service !
James - Grover Beach, CA
ARS takes their work seriously and strive to address client concerns quickly and efficiently. They are courteous, knowledgeable, friendly, prompt and go the extra mile to ensure customer satisfaction
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Jim at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Excellent technician
Deanne - Thousand Oaks, CA
Joe has done a great job repairing both appliances that had failures on a few occasions. He took Covid precautions and was very professional. Good guy! Give this guy a raise, he works so hard!!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Joe! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Wasn’t prepared with parts
Cheri - Springville, CA
I would give a better rating if he came prepared with parts & didn’t have to make 2 trips. It was the ignighter. That seems like something he should have based on the problem I was having. One trip is better than 2! Otherwise service was fine. He was quick and polite.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Ruby
Ruby - Fresno, CA
Awesome
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Good and fast service
Vijaya - Glendale, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Excellent service!
Lea - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Quick and right on time. Great service.
Anna - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Excellent service
Stuart - Monrovia, CA
excellent technician. Diagnosed the problem and completed the repairs in less than an hour, arrival was on time. I am retired from installation and repair service of AC Refrigeration and electrical.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your refrigerator is up and running, thank you for your time and business.
Very fast service and very nice man. ( Bill Lawlis )
Cary - Manteca, CA
Bill came to my home to fix my KitchenAid Refigerator. He was done in about 20 minutes. The price was great. Thank you Bill.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Bill at Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Great service
Yvonne - Montebello, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Reliable Service
Douglas - Yucaipa, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
The person who came to the house was excellent.
David - Chowchilla, CA
The service person was professional and quick. He came the first time and figured out the issue. Explained it and told me he needed to order the parts. Told me approximately when he would return. Came at the time he was supposed to. The only issue I had was the scheduling of the appointment. I made the appointment on line after being offered a morning or afternoon appointment. I chose morning and was called the day prior after scheduling my time off and told they would be there in the afternoon. Then during the time before they were supposed to arrive called and told it would be at least an hour later. The service person was awesome. When they came back I was called and told parts came in and asked when I would like to schedule, told there was a Saturday available. I chose that. Friday I was called and told they couldn’t make it until Thursday. When asked I got an attitude from the person scheduling and she actually hung up on me. I called back and spoke to someone else who gave me to a supervisor. My only frustration was the lack of respect for my time and schedule.
Response from Appliance Repair Specialist:
HiDavid, thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Great service
Norman - San Bernardino, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
A Job Well Done!
Stephen - Los Angeles, CA
Izzy, the service rep, not only resolved both issues that concerned me, i.e., the water filter and the handle for the freezer but made it a point to make sure I knew how to take care of these problems if they should occur in the future. I thought that terrific ( his hands-on teaching method) and beyond my expectations. I would gladly reuse his company and Izzy's services in the future. Hands down!
Response from Appliance Repair Specialist:
We are excited to hear that you had an outstanding experience with Izzy at Appliance Repair! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Beth
Beth - Santa Clarita, CA
Great service!
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Expert advice
Susanne - Camarillo, CA
Manny is fabulous explained everything and was patient as I asked him questions
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Friendly and Professional
Anna - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Ms
Emma - Port Hueneme, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Friendly service
Mike - South Pasadena, CA
Administrative fee is ridiculous. Also had to call twice to get an email receipt. Service from Juan was very good.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great
Janice - Glendale, CA
His service was fabulous. Figured out the problem, was able to fix it, and walked us thru "how not to have a problem again". Top rate service. Thank you
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Andrew! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Quick
Heather - Hanford, CA
The washing machine stopped loading water. I called and an appt was made 3 days later, he came out and repaired it within 30 minutes and I was back to doing laundry.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your washer is working like new. We appreciate your time and business.
Poor Service
Ann - Avila Beach, CA
Response from Appliance Repair Specialist:
Hello Ann, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Knowledgeable and considerate
Terry - Camarillo, CA
Hector has serviced our refrigerator several times, working to find the right solution to our frost problem. The manufacturer has allowed continued visits beyond the warranty period, providing tech line support at no charge to us. We've appreciated ARS' communication via phone and email and online scheduling.
Response from Appliance Repair Specialist:
We are delighted to hear that you had a great experience with Hector at Appliance Repair Specialist! We strive to provide excellent and exceptional service! Thank you for the awesome review, we appreciate your time and business.
Jeannie
Jeannie - Bakersfield, CA
Eric does an outstanding job and is extremely knowledgeable and thorough!!
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!
Jody - Moorpark, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great Service
Romeo - Clovis, CA
Specialist was very professional. Diagnosed the issues with the washer and explained his findings in a way I could understand. He immediately fixed it.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is working like new. We appreciate your time and business.
COVID-19 Tech Visit
KK - Los Angeles, CA
Danny was professional, courteous, polite, culturally sensitive, knowledgeable, and caring. His uniform was clean, he wore show covers, had his COVID-19 PPP on, and walked. In with all needed repair tools. Once, problem was solved he gave us recommendations on upkeeping our range and maintaining it properly.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Danny! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Prompt Service
Jim - Burbank, CA
I wonder if knowing the error code being thrown if a repair estimate could have been given over the phone?
Response from Appliance Repair Specialist:
Hi Jim, thank you for taking the time to write a review, we appreciate your feedback. To ensure we do not misdiagnose and to provide the most accurate estimate, we require our technicians to do a detailed in person diagnosis. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Gas dryer
Joann - Palmdale, CA
Excellent service
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Nice technician but he was unable to fix the problem.
Jennifer - Glendale, CA
The door alarm wasn’t sounding apparently it is working but he was unable to adjust it to make it louder.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Great tech and scheduling
Chris - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Very good professional service.
Kathleen - Cambria, CA
Good service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a pleasant experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very Thorough
Adrianne - Pasadena, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Great all around service satisfaction!
Crane - Pasadena, CA
Such a great technician works hard and accurate service detailing
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your appliance is up and running. We appreciate your time and business.
5/29/2020 response to service 5/15 & 5/23/2020
Benita - South Pasadena, CA
Yes I appreciate Francisco's expertise. I contacted the Warranty group because the refrigerator part of the refrigerator had been progressively getting warmer and ruining several items that had been stored. on 5/15 Francisco found that relay clicking off and evap fan not running to order parts and surprise to me svc pointer that needed a relay kit to avoid fire. On Saturday 5/23 Francisco here to remove and replace relay kit and evap fan motor. He said give about 5 hours for the refrigerator will be cool enough. Sunday slightly cooler, Monday, Tuesday not any cooler, Call to Appliance Repair Specialist to report warm fridge section, told to contact Warranty #. I purchased a refrigerator/ freezer thermometer and found Freezer -20 frosty accumulation on cartons and items in freezer, Fridge 66 degrees...Call to Warranty Thursday 5/28 to open a new Service request. Awaiting follow up visit this Tuesday June 2. Appreciate and hopefully something can be successfully be rectified. Thank you.
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you've had a pleasant experience with Appliance Repair.
Great service and trustworthy
Robert - Los Angeles, CA
Amazing customer service
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We strive for such service and we appreciate your time and business.
SM
Staci - Bakersfield, CA
They fixed my washer in one week as promised He left his trash (box & old kit) on my counter for me to discard which I was no happy about
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great and efficient service!
Vineland Gardens - Los Angeles, CA
Our brand new dishwasher stopped working and Whirlpool sent us John Bruches from Appliance Repair Specialist: he's been prompt, kind and his technical skills are undeniable. Now the appliance works perfectly and we're definitely happy with the company and with John's professionalism! Thumbs up!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service with John! Thank you for your time and business.
Whirlpool Refrigerator Repair
Tom - Altadena, CA
Juan, the technician is great. He understands the problem and is working to fix it. He has ordered parts and kept us informed on his progress.
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and we are glad to know your refrigerator is up and running. We appreciate your time and business.
Thomas
Thomas - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Technician Great - Timeline Not Great
Ryan - Agoura Hills, CA
Our manufacturer contracted with ARS to complete the repair. We gave all of the necessary information to the manufacturer, and again to ARS in the initial call. First appointment for a technician to come out was 10 days out. The day before the appointment, ARS called to say parts were ordered and they wouldn't be in until the following Tuesday, can we reschedule for then? Chose to have ARS come out anyways, as we weren't sure the right parts were ordered and didn't want to delay longer. Appointment was scheduled from 12-3, Technician arrived at 5:08. Technician listened to what happened, decided what was going on, and said the parts on order were not all correct. Additional parts needed were not local and would not have until the following Friday. 15 minutes after he arrived, he was on his way to the next customer. A week later, service tech calls to ask if anyone will be around to assist in removing the oven as he doesn't have the oven jack. We let him know someone will be there to help. He arrives in the service window this time, completes the repair, and the oven is working again. Technician was friendly and knowledgeable. Wish the company had had us speak with a tech in the first place as he did not need to come to our house to diagnose the issue. Could have saved time and money for all.
Response from Appliance Repair Specialist:
Hello Ryan! Thanks for your words and the time you've taken to leave a comment. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Service tech is great, appliance is not!!
Rae - Clovis, CA
Today will be the fifth time he has been out. Each time the problem seems to be fixed and hours later it's not. I think he's replaced everything but the entire appliance. Thank goodness it's under warranty.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service!
Janny - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Excellent
Socorro - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Lowe’s customer
Francicsco - Moreno Valley, CA
Everything was great until my washer leaked after it was serviced
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
Best service I could have hoped for!
Robert - Hanford, CA
Wonderful service technician
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Great service
Maricela - Firebaugh, CA
Very friendly, on time did his job nice and neat
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Tom
Tom - Bakersfield, CA
Disappointed , i put in entire brand new kitchen , custom cabinets , new floor All new kitchen aid appliances I got a dishwasher that the door does Not close properly , it’s amazing you Purchases just around 9k in kitchen aid Appliances I have to come from work 3 times to meet someone this problem . When it should be replaced no questions asked , My comments are for kitchen aid appliances on the dish washer not The Repair specialist
Response from Appliance Repair Specialist:
Hello Tom, thank you for taking the time to write a review. Your satisfaction is our number one priority and we highly value your feedback. This matter has been escalated to management, if there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Service manager
Paseos - Ontario, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Greg
Greg - Los Angeles, CA
Very good
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Tony
Lupita - Claremont, CA
Response from Appliance Repair Specialist:
Hi Tony, thank you for taking the time to write a review, we appreciate your feedback. If there is anything we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Scratch my microwave
Karen - Santa Maria, CA
Scratch my microwave!
Response from Appliance Repair Specialist:
Hi Karen, thank you for taking the time to write a review, we appreciate your feedback. I see you've spoken with one of our representatives. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service!
Chris - Agoura Hills, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Nice man and did a great job.
Joyce - Fontana, CA
He is a great service man.
Response from Appliance Repair Specialist:
Thank you so much for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience. Hope to work with you in the future!
Fast and efficient very polite
Kenneth - Hanford, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive to provide swift, professional service service. We appreciate your time and business.
Oven
Eleanor - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Great Service
Raul - Los Angeles, CA
Tech showed up and did a good job quickly. Very professional.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Good Service
John - San Gabriel, CA
NA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Excellent service.
Jody - Moorpark, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Excellent Service and Customer Service
Sandra - Ceres, CA
Cruz went over and above for customer service making sure my dishwasher was fixed properly noticing that my dispenser also was failing he called in and got permission to also take care of that for me. Thank you Cruz for 5star customer service!
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Cruz! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Such a great job!
Roderick - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
All I needed to know
Kathryn - Pasadena, CA
Because there are no replacements parts for my old refrigerator, he let me know that if there are any further problems, I need to purchase a new one.
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Happy with work done
Linda - Redlands, CA
Rod assessed the problem with my less than 5 year old Whirlpool refrigerator. He ordered the parts and came back when the parts came in to make the repair. He was often later than the time frame given, which caused some angst as we were unable to leave the house.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. W are glad to know your appliance is up and running. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service from John
Joan - Los Angeles, CA
There was no charge under extended warranty
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Super nice and respectful
Kenneth - Hanford, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to rate your service with us. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Ok
Susan - Shafter, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Abel - Victorville, CA
The service provided by the Service Technician, Cesar Hunt was excellent. He knew exactly what was needed to service my washing machine and also provided great operating advice. Thank you Cesar!
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience with our technician Cesar! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Homeowner
Gayle - Visalia, CA
Chase does his job well. Thank you
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Excellent Service
Marcie - Los Angeles, CA
Randy was the technician who came to repair my dryer. He was professional and solved the problem.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your dryer is up and running. Thank you for taking the time to review your service with us! We appreciate your time and business.
Great Service
Karen - Malibu, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We appreciate your time and business.
Professional knowledgeable friendly and safety
Charlie - Los Angeles, CA
Antonio was the ideal service technician you would want to work in your home or office. He was on time ,courteous ,safety conscience , and took care of the issue at hand. Couldn’t ask for any better than service. Thanks you Antonio
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Antonio at Appliance Repair and are glad to know your appliance is up and running. Thank you very much for your time and business.
Great service
Amy - Monterey Park, CA
Our technician was very knowledgeable and helpful. Fixed our fridge quickly and efficiently.
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your fridge is up and running, thank you for your time and business.
Martin
Mercy - Bakersfield, CA
Good customer service
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Overall great service
Tony - Avila Beach, CA
Great service and communication. Would recommend with confidence.
Response from Appliance Repair Specialist:
We are thrilled to hear that you had a wonderful experience! We strive for such service and greatly appreciate the feedback, for it helps us to continue providing superior service! Thank you for your time and business.
Fast and Professional!
Anna - Los Angeles, CA
Great job! Was quick, knowledgeable and professional.
Response from Appliance Repair Specialist:
Hey there Anna, we are so happy to hear you had swift, professional service with our company! If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very nice and knowledgeable of his work. Great service guy.
Cynthia - Bakersfield, CA
My technician showed up on time. Got his job completed in a timely matter.
Response from Appliance Repair Specialist:
Thank you so much for the feedback. We are excited to hear that you had a great experience with Appliance Repair! We strive to provide excellent and exceptional service. Thank you for your time and business.
Kim
Kim - Bakersfield, CA
I have had an awful experience trying to get my washing machine fixed. It is a brand new washing machine and it is making a Noise right before the spin cycle. “Patrick said “ I would have to wait through a whole cycle to hear it and I’m not doing that” He also said “ It’s probably just an imbalance of the detergent, the noise is probably normal, it’s Saturday anyway so I won’t have anything to fix it, you will just have to call Urners next week” This was after he didn’t call prior to coming Even though I had called that morning to make sure he was coming and gave the person my number. Then when I called them on it, they said they called my daughters number which was the alternate number, which was a lie. They never called. I have never had such bad service and I do not believe has a clue what to do to fix my washing machine
Response from Appliance Repair Specialist:
Hi Kim, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great Service
Stuart - Monrovia, CA
Tech very polite. diagnose the problem and had repairs done in approx 45 Min. He ws also on time and wasted no time. I am retired but was in the AC and refrigeration business .
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! Thank you for your time and business.
Very Good
Josie - Glendale, CA
John is very professional, did everything efficiently and very knowledgeable about what he is doing. Your company is very lucky to have him.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Great, fast service!
Rosa - Grover Beach, CA
Response from Appliance Repair Specialist:
Thank you for the great review! We strive for such service and appreciate your business.
Great Service
Laurie - Camarillo, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Mrs
Rebecca - Bakersfield, CA
Timely arrival: great service
Response from Appliance Repair Specialist:
Thank you for the awesome review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Ice maker still not working
Julie - Rancho Cucamonga, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We apologize that our service did not satisfy your expectations. If you would like to speak with us more in depth about this manner, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
RE 2001 Maytag warranty repair, warm refrigerator area
Benita - South Pasadena, CA
Maytag 2001 warranty repair, refrigerator section warmer these last several weeks... Actually this morning 5/27/2020 I called into ARS, because is these last days since repair 5/23, it seemed the freezer was uber freezing (frost on the items in freezer). yet the refrigerator seemed a little cooler yet not the normal cool. I maybe calling the warranty company again, to see if there may be something that Francisco can help me with. Decision pending.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are glad you had a pleasant experience with Appliance Repair. If you would like to speak with us more in depth about any matter, please feel free to give us a call at 661-587-1300. We appreciate your time and business.
excellent communication and service right on schedule
Delphine - Covina, CA
Response from Appliance Repair Specialist:
Thank you for the awesome review! We strive for such service and appreciate your business.
Would highly recommend
Tracy - Agoura Hills, CA
He assessed and fixed the problem with our refrigerator quickly. Very nice and professional.
Response from Appliance Repair Specialist:
We are happy you had a great experience with Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us! We appreciate your time and business.
Friendly & Fast
Kristina - Agoura Hills, CA
He was awesome! Very friendly and efficent and fixed my fridge.
Response from Appliance Repair Specialist:
Thank you for the great review, Appliance Repair strives for such service! We appreciate your time and business.
Excellent service.
Walt - La Verne, CA
Pleasant and professional. Seems like a decent gentleman.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Excellent
Rachel - Riverside, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We strive to provide excellent and exceptional service at Appliance Repair! We appreciate your time and business.
Great service
Kathy - Simi Valley, CA
Came within time allotted, corrected problem without issues
Response from Appliance Repair Specialist:
Appliance Repair strives for such service and we are more than glad to know your appliance is up and running, thank you for your time and business.
Very happy with Repair
Michelle - Pasadena, CA
After one part didn’t work correctly, ARS worked hard to track down another part and make the fix. Very happy. Francisco is an outstanding technician. He worked diligently to finally locate the issue and get our microwave working.
Response from Appliance Repair Specialist:
We are excited to hear that you had a wonderful experience with Francisco at Appliance Repair and are glad to know your microwave is up and running. Thank you very much for your time and business.
Great Service
Elize - Los Angeles, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Cumbersome but kind
Sherry - Los Angeles, CA
The technician was not given a convenient window to arrive. He said that he was heavily booked but this was very inconvenient for me. On his final visit of four attempts, he arrived 3 hour after the scheduled time. If he is over scheduled, this created very frustrating customer service. Izzy is a nice man who tries but couldn’t this have been resolved more quickly? Maybe, this was just a complicated repair. Also, I was NOT provided with a receipt for the sensor which he installed on the final visit. Please send it to me.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Good technician
Laverne - Riverbank, CA
Lance has been the only technician who figured out what was wrong with the refrigerator
Response from Appliance Repair Specialist:
We are happy you had a pleasant experience with Lance at Appliance Repair and are more than glad to know your refrigerator is up and running. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Raul
Raul - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for the awesome rating! We appreciate your time and business.
Great service
Masoud - Los Angeles, CA
Fast, on time, professional
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Speedy and efficient!
Kimberly - Lancaster, CA
Patrick got down to business right away and fixed the issue super quick. He also discovered another issue the first tech missed and fixed that as well. Thank you Patrick, you were wonderful.
Response from Appliance Repair Specialist:
Thank you for the great review. We are so glad you had awesome service with Patrick! We really appreciate the feedback for it helps us to continue giving superior service! Thank you for your time and business.
Knowledgeable tech
Victoria - Santa Clarita, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to provide feedback. We greatly appreciate it and are glad you had a pleasant experience with Appliance Repair.
Quick assessment and service.
Jose - Clovis, CA
Response from Appliance Repair Specialist:
Thank you for the great review! Appliance Repair strives to provide excellent & exceptional service. We appreciate your time and business.
Did nothing
David - Lancaster, CA
Came to my house for a noise. Looked in the refrigerator and nothing else. Was literally at my house for maybe 5 minutes. Said they would evaluate and that I would hear back. I have not heard anything about this. You obviously have no concern or care for helping me and just wasted my time.
Response from Appliance Repair Specialist:
Hello Frank, thank you for taking the time to respond to our review request, we appreciate your feedback. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. . Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Communication
Brenda - Glendale, CA
The communication between management and technicians could be improved. Kitchen Aid generously covered the repairs; however the service failed to order the necessary parts until I inquired regarding the delay. There also was lack of communication regarding the assignment of 2 technicians. I'm not sure if this issue was exacerbated by people working from home, but the communication procedures can be improved.
Response from Appliance Repair Specialist:
Hi Brenda, thank you for taking the time to write a review, we appreciate your feedback. If there is anything else we could have done to improve your experience with us, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Always great service
Shirley - Selma, CA
Response from Appliance Repair Specialist:
We are happy you had a great experience. Thank you for taking the time to review your service with us, it is pivotal for us to continue giving superior service! We appreciate your time and business.
Great service
Jason - Simi Valley, CA
Friendly, knowledgeable, and good recommendations to prevent future issues by the technician. Only surprise was having to verify extended warranty at time of repair despite being verified when scheduling service. Could have prepared documents rather than being told charges would occur if not verified.
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We are happy you had a great experience with Appliance Repair. If there is anything else we could have done to earn that last gold star, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Great service
David/heidi - Bakersfield, CA
Response from Appliance Repair Specialist:
Thank you for the great rating! We appreciate your time and business.
Clothes washer issue
Gary - Glendora, CA
Response from Appliance Repair Specialist:
Thank you for taking the time to respond to our review request. We really appreciate the feedback for it helps us to continue to make our service superior! If there is anything else we could have done to improve our service, please let us know by emailing customerservice@ars.repair. We appreciate your time and business.
Very bad unprofessional service
Ditza - Oak Park, CA
Bad workmanship unprofessional
Response from Appliance Repair Specialist:
Hi Ditza. Thank you for writing a review, we sincerely appreciate you bringing this issue to our attention. Your satisfaction is our number one priority and we strive to continue improving and giving superior service. Please feel free to send an email to customerservice@ars.repair if you have additional feedback. We appreciate your time and business.
Marshall L.
RANGE WHIRLPOOL WFE320M0JS0 Installed main control board fixed error another cust concern of left rear burner not working rr for burner and inf switch; ordrng 1 W11171119 (elmnt-surf) and 1 WP3149404 (switch-inf)
Marshall L.
WASHER WHIRPOOL WTW7500GW2 Installed housing test run complete everything working properly job complete.
Rich S.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "SR7729580919 EDDocumented with Techline.Freezer product temperature is 1’, RC38’. Operating as designed."
Randy C.
WASHER MAYTAG MVWC565FW2 concern won’t start. Drain pump running. Found unit had excess soap usage. Customer instruct on using care. Customer had sheets loaded improperly Job complete.
James G.
DRYER MAYTAG MEDC215EW1 "Timer not advancing, all other functions normal ; ordrng 1 WPW10185982 (timer)"
Steven W.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced ice maker. Ran diagnostics. Ran test # 44 and # 45. Harvesting and filling properly at this time. Unit is cooling properly at this time. Complete.
Kenneth M.
DRYER MAYTAG MEDB835DW4 Installed overlay. Non responsive. And rollers bad. Replaced rollers and pulley with repair kit. And installed overlay. Tested. Unit is working properly ; used 1 4392067 ( Repair) from stock
Frank P.
DISHWASHER WHIRLPOOL WDT730PAHZ Cx stated leaking Getting ready to install motor Plastic piece fell out of motor Not taking a chance of installing bad partWill order new part; ordrng 1 W11085683 (pump&motor)
James M.
WASHER MAYTAG MVWC565FW Cx stated unit making noise. Ran testing and found minor noise from cam and belt. Unit not banging during spin. Suspension good. Motor spun and gearcase sounds good. Ordering cam and belt. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
Kenneth M.
DRYER WHIRLPOOL WED7500GC0 Not heat due to thermal fuse backed out. Removed and reinstalled fuse properly. Retested unit. Unit working properly
Kenneth M.
WASHER MAYTAG MVWB765FW3 Found unit making knocking noise during agitate. Found stator loose on rotor. Apllied loctite to screw and reinstalled. Tested. Unit is working properly.
James M.
WASHER MAYTAG MVWB765FW3 Unit has long fill and stuck ui botton. Ordering new housing and ui. Will return when parts arrive. ; ordrng 1 W11135391 (console) and 1 W11172234 (housing)
Cesar H.
DRYER MAYTAG MGDC465HW0 Found open thermal cut out reset and all tested good
George Y.
REFRIGERATOR WHIRLPOOL WRT138FZDM Found refrigerator not cooling in fresh food unit constantly running gasket ok need to replace control box ok tested ok complete no dents or dings cause by tech.
Francisco S.
WASHER WHIRLPOOL MVWB765FC3 Removed and replaced water pump. Tested ops no leaks and unit working as intended.
Rod H.
WASHER MAYTAG MVWC565FW2 Won’t spinConfirmed Found capacitor wire loose.....resecured
Danny G.
WASHER WHIRLPOOL MVWP575GW0 Sr#7729580981Unit is making noise only during normal wash and spin cycle but on test mode no manual test mode the unit is working properly and no error codes Techline advised to replaced motor and harness and main control ; ordrng 1 W10721967 (drive pulley) and 1 W11213879 (belt) and 1 W11222082 (motor-drve) and 1 W11376227 (HARNESS) and 1 W11384790 (RELAY) and 1 W11411581 (CONTROL) and 1 W11454738 (GEARCASE)
Irvin F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Set unit up for compressor replacement. Removed power. Installed components. Vacc and charge the system. Unit is cooling. Allow 24hr for temps to set.
Rich S.
WASHER MAYTAG MHW6630HW0 Technical Service Pointer #: W11457481MHW6630HW0Intermittent leaking. Remove vent cap... It states to replace the stator... Why? Per Techline the stator can send a bad algorithm signal to the ACU. Unit will spin to fast and cause a leak from the vent.Cap has been removed.
Jack R.
DISHWASHER MAYTAG MDB8979SEZ0 They said unit is not taking water in. Drain hose was glued. So unit is getting water in. But unit wouldn’t actually drain properly. Ran 3 cycles and checked out drain and all cleaned out and checked. Job completed
Kevin M.
RANGE AMANA AER6303MFW2 Cooktop shattered. I found left front burner broken and loose which caused damage to cooktop. Removed and replaced element and cooktop. Tested unit. All tests good.
Tyler F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer stated that unit is not defrosting. Removed and replaced thermistor. Tested all works good at this time.
Kenneth M.
REFRIGERATOR WHIRLPOOL WRT108FZDW00 Found unit not kicking back on to cool. Unplugged unit and unit was sitting there not doing anything. Ordering control and bimetal. Start device needs replacement. Unit is working but sometimes takes a couple attempts before kicking on compressor. ; ordrng 1 W10869714 (Control) and 1 WPW10448874 (Start dev) and 1 WPW10448874 (Bi metal)
George Y.
REFRIGERATOR WHIRLPOOL KRFF507HPS Found refrigerator rattling out of compressor need to replace ok to order part.Ned seal tech for repair .; ordrng 1 WPW10466675 (compressor)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Found unit not cool. Ui. Dead. No functions. Ordering UI and control. ; ordrng 1 W11214887 (UI) and 1 W11196400 (Control)
Tyler F.
WASHER MAYTAG MVWB765FW4 Customer stated that lid is cracked. Removed and replaced lid tested all works good at this time.
Kenneth M.
WASHER WHIRLPOOL WTW4955HW1 Long fill error no hole in hose. Found valve intermittent fault. Ordrring valve and control. ; ordrng 1 W11498796 (Control) and 1 W11210459 (Valve)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Unit is dead. No display. Freezer light illuminating but thats it. Ordering main control and UI. ; ordrng 1 W11043763 (Control) and 1 W11284720 (UI)
Kenneth M.
DISHWASHER KITCHENAID KDPM354GPS0 Found wash motor humming but not washing the dishes. Not spraying water around. Ordrring new sump assem. Did not reschedule due to part availability ; ordrng 1 W10805015 (Sump assem)
Kenneth M.
M/W OTR WHIRLPOOL WMH32519HV4 Found unit DOA. Customer turned on unit. Heated for 2 seconds. Popped and started smoking a little bit. Shorted control. Short in high voltage components. Ordering trans mag capacitor control and diode.; ordrng 1 W11342846 (Control) and 1 W10836753 (Transformer) and 1 W10850446 (Capacitor) and 1 WPW10693025 (Magnetron) and 1 W11256462 (Diode)
Joe M.
WASHER MAYTAG MVWB855DC4 Unit has multiple error codes for the water valve. Ordering water valves.; ordrng 1 W11172234 (housing)
J.E. T.
WASHER MAYTAG MVWC565FW Cycled unit and found unit not operating. Try to get into diagnostics but control acting erratic. Replace central control and re-tested unit through diagnostics test. Unit making strange noise decided to check cam and found oil coming from gear case. Gear case will have to be replaced.; ordrng 1 W11454734 (GEARCASE )
Antonio D.
DISHWASHER KITCHENAID KDFE104DSS3 Replaced control and ran diagnostics. Found pump/motor is defective. Checked with parts and ordered WPW10605057 scheduled on my board for Monday 12/28/2020.; ordrng 1 WPW10605057 (pump and motor assy)
Irvin F.
REFRIGERATOR KITCHENAID KRSF505EBL00 Cx says the fridge is not making ice. Checked the ice maker test 44 checked twice. The motor failure came up. The ice maker is not operating. Failed motor. ; ordrng 1 W10798411 (icemaker)
Antonio D.
DRYER WHIRLPOOL WGD6620HW1 "Console would not respond ,dead. Power to the board. Ordered console W11370450 and control .; ordrng 1 W11223753 (nameplate) and 1 W11370450 (CONSOLE WH) and 1 W11410329 (CONTROL)"
Marshall L.
WASHER MAYTAG MVWB835DW4 Found F2e1 error code rr for console; ordrng 1 W11112656 (console)
Kenneth M.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit no cool. Start device clicks a few times before kicking compressor on. Found evap motor with proper volts. But not spinning. Ordering start dev and evap motor/harness. ; ordrng 1 W11224591 (Evap motor) and 1 W10873801 (Start dev)
Rod H.
WASHER WHIRLPOOL MVW7230HW0 Water not filling to saturate minimal loadConfirmed Diagnostics will not activate any components cold valves not ergizing cannot cancel cycle. Ordering user interface and main control. ; ordrng 1 W11419171 (MACHINE CONTROL) and 1 W11478526 (USER INTERFACE)
Rich S.
MICROWAVE WHIRLPOOL KMHS120ESS09 "Door switch issue,chattering relay. SEND LOCAL TECH.; ordrng 1 W11244490 (interlock)"
Timothy J.
WASHER WHIRLPOOL WTW5105HW0 Belt slipping.; ordrng 1 W11239857 (belt) and 1 W11409708 (PULLEY ASB.)
Kenneth M.
MICROWAVE WHIRLPOOL WMH31017HW3 Custoner has damaged door. Ordering new door; ordrng 1 W11247220 (Door)
Danny G.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 No lights Need to order parts and rs call ; ordrng 1 WPW10515057 (light) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Andy H.
WASHER WHIRLPOOL WTW5000DW2 Unit moves found suspension rods need to be replaced; ordrng 1 W10528947 (drive hub kit) and 1 W11130362 (suspension)
Andy H.
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Needs cord no power; schdld next appmnt for 12/28 MON !
Andy H.
REFRIGERATOR KITCHENAID KRSC703HPS00 Not dispensing ice.; ordrng 1 W11340158 (DISPLAY W11340158)
Steven W.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "FC and RC LEDs out. Found open FC LED module, weak RC HV and LV modules. Meat pan binding, cracked. Out of stock at vendor.; rqstng P&A on 1 W11035574 (trim-pan) and 1 WP2188664 (pan-meat) and 2 WPW10515057 (MODULE)s and 1 WPW10515058 (MODULE )"
Tyler F.
WASH/DRY COMBO WHIRLPOOL WGT4027HW0 Customer stated that the unit is not washing the clothes. Cycle tested unit and found capacitor is broken off. Ordering capacitor not in stock.; ordrng 1 W11158830 (Capacitor)
Jonathan B.
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Found defective evaporator. Ship parts to Bakersfield ; ordrng 1 W11407409
Jonathan B.
WASHER WHIRLPOOL WTW5000DW Found defective control board.; ordrng 1 W10634026 (cntrl-elec)
Brandon F.
WASHER WHIRLPOOL WTW5000DW1 Found unit to be spinning agitator only during spin cycle. Internal failure in the gear case. Ordering new gear case. Customer provided paperwork from extended warranty. Check quick pics; ordrng 1 W11454734 (GEARCASE)
Isidore A.
WASHER WHIRLPOOL WFW6620HW0 "Removed top panel, old detergent dispenser and installed new detergent dispenser per technical service pointer W11481731.Test washer operation, washer working at this time as designed."
Isidore A.
DRYER WHIRLPOOL WGD97HEXW0 "Removed top and front dryer panels, drum, old motor, blower wheel and all old rollers with belt installed new motor, blower wheel and dryer repair kit(rollers and belt).Reinstalled drum and panels, test dryer operation.Dryer working at this time as designed."
Isidore A.
COOKTOP WHIRLPOOL KCGS556ESS02 "Removed cooktop, main top , insulation , old spark module, old harness wire switch and old center orifice holder.Installed new spark module , switch harness and orifice holder. Reinstalled insulation , main top and cooktop.Test cook top operation, all burner are working to customer satisfaction at this time as designed."
Steven W.
RANGE KITCHENAID KDRP767RSS01 "PF on display. Unable to put into diagnostics. Reset circuit breaker. Found failed after power failure. Needs zodiac control(WP9761103),appliance manager (WP9761156). Parts are discontinued. Instructed customer to call power company, Whirlpool customer service 800 253-1301."
Steven W.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Ran diagnostics. Damper iced up. Deiced damper control with steamer. In test # 3 damper is opening and closing properly at this time. Unit is cooling properly properly at this time. Instructed customer to allow 3 days for temps to stabilize. Complete.
Alan S.
DRYER MAYTAG MGD8630HC0 Previous tech already change harness sensor unit is still giving the same problem ordering new control board please reschedule call when part is arrived; ordrng 1 W11310053 (cntrl-elec)
Alan S.
M/W OTR WHIRLPOOL WML75011HZ0 When microwave is heating u can hear the fan hitting something and can hear exhaust and rattling as well ordering parts ; ordrng 1 W11083236 (motor-fan) and 1 W11088345 (cover-fan) and 1 W11088354 (wheel-fan) and 1 W11213349 (housing) and 1 W11213353 (motor-fan) and 1 W11443154 (MOTOR FAN )
Steven W.
WASHER WHIRLPOOL WFW85HEFC1 "Ran diagnostics. Had f0e1, f8e3 error codes. Cleared error codes. Found pressure tube blocked. Cleared pressure sensor tube. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly at this time. Complete."
Jack R.
DRYER WHIRLPOOL WED5100HW1 Unit is not responsive to any settings. Reference number 7729550218 new control panel board unit wouldn’t respond. Unit is not seeing any voltage to turn on machine. ; ordrng 1 W11162441 (console) and 1 W11195970 (cntrl-elec)
Jonathan B.
WASHER MAYTAG MVWB765FW4 Found loose connection to valve. Fixed connection. Tested unit and is working properly properly
Tyler F.
WASHER MAYTAG MVWC465HW2 Customer stated the unit is making noise. Found cam is stripped and gear case is leaking. Removed and replaced cam and gear case. Tested all works good at this time.
Darren A.
WASHER WHIRLPOOL WTW6120HW0 "Replaced faulty valve, belt is slipping on drive pulley.; ordrng 1 W11239857 (belt)"
Tyler F.
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer stated that after a power outage the fridge has been freezing items. Customer stated that the temps were stuck in Celsius. Fixed and raised temps refer was too cold. Tested all works good at this time.
Darren A.
WASHER AMANA NTW4516FW2 "Ordered control, runs through auto tests okay, wash cycle fails to fill properly.; ordrng 1 W11170317 (cntrl-elec)"
Jack R.
WASHER WHIRLPOOL MVWB765FC3 Replacing valve. Unit still having issues. F3E2 is reading and F0E4 and F2E1. Ran a test and calibration test. Tested and checked out. Job completed.
Juan G.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced main control board, programmed units code (12). Checked ops, unit is working as designed now."
Juan G.
RANGE WHIRLPOOL WFG515S0JW1 Replaced cooktop. Checked ops and fit. Unit is working as designed.
Alan S.
OVEN WHIRLPOOL KODE500EBS02 removed and replaced parts tested unit unit now works as designed.
Cesar H.
DRYER MAYTAG MGDB835DW4 Failed door catch door will not stay closed ; ordrng 1 WPW10610880 (catch)
Cesar H.
REFRIGERATOR KITCHENAID KRFC704FSS02 Reordering cover the cover installed does not allow bottom drawer to fully close the intake lip has a bend up on the right hitting drawer ; ordrng 1 W11395558 (COVER)
Jack R.
REFRIGERATOR WHIRLPOOL WRS315SNHW00 "Found unit frozen and drain was glued up with ice, cleaned out and steamed. Drain is now taking water. Checked out rest of freezer checked out. Job completed"
Cesar H.
DRYER WHIRLPOOL WGD5100HW0 Found failed blower wheel it has cracked ; ordrng 1 WP697772 (blower wheel)
Darren A.
DRYER WHIRLPOOL WGD4950HW0 "Replaced faulty door switch, checks out okay."
Kevin M.
WASHER WHIRLPOOL WTW8040DW0 "Unit not engaging into spin from agitation. I went under unit and found water leaking down through tub seal and washing out gearcase, rotor, clutch and stator. Washplate is seized onto gearcase and will need to be broken off. Unit needs overhaul. ;1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10775188 (washplate) and 1 W11455453 (GEARCASE)"
Darren A.
DRYER WHIRLPOOL WGD8500DC3 "Replaced keypad,cycled unit, checked out okay."
Darren A.
WASHER WHIRLPOOL NTW4516FW3 "Unit in flood condition (constant drain) reset and calibrated washer, checks out okay."
Marshall L.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found stuck icemaker unable too get it too work rr for new ice maker; ordrng 1 W10873791 (icemaker)
Patrick C.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 When you call for water it fills the ice maker. Needs controls. Ice maker and water valve ; ordrng 1 WPW10341329 (Valve) and 1 W11294907 (Ice maker) and 1 W11330971 (Ui) and 1 WPW10675033 (Control)
Darren A.
DRYER WHIRLPOOL WED4815EW1 "No line 2 from outlet, customer will call an electrician."
Chase F.
WASHER MAYTAG MVW7230HW0 Installed new strike. All ops now testing normal. Job complete.
Leon M.
M/W OTR KITCHENAID KMHC319ESS3 Cx states that unit is not working properly After running diagnostic check find that unit has a bad magnetron .
Leon M.
WASHER MAYTAG MVW7230HW0 Replaced suspension Unit working properly as designed
Joe M.
WASHER MAYTAG MVWB865GW0 Replaced water valve and tested unit. Unit is functioning as designed. Job complete
Rod H.
WASHER MAYTAG MHW5630HC0 Returned to replace defective parts and found harness for ui corroded. installed 1 W11322901 (cntrl-elec) and 1 W11325569 (cntrl-elec)Ordered ui harness.Showed in stock at local vendor but no one at vendor could find it.; ordrng 1 W11316625 (HARNESS)
Cesar H.
WASHER WHIRLPOOL WTW7000DW4 Replaced gear case and slider calibrated and tested unit all tested good
Francisco S.
WASHER WHIRLPOOL MVWB765FC3 Checked unit found error code f9 e1/ f9 e2 found no obstruction unit needs pump replaced.; ordrng 1 W10876600 (drain pump)
Marshall L.
OVEN WHIRLPOOL RBS275PDQ16 Installed sensor test run complete everything working properly job complete.
James G.
DISHWASHER KITCHENAID KDTE334GPS0 Control is non responsive ; ordrng 1 W11120155 (control-elect) and 1 W11165145 (console)
Patrick C.
REFRIGERATOR WHIRLPOOL wrx988sibh00 Removed and replaced control harness and motor evap.
Marshall L.
DRYER MAYTAG MED6230HW1 Found f3e2 error code cleared code tested unit found bad moisture sensor harness rr for harness; ordrng 1 WP3387223 (electrode) and 1 WPW10298258 (harns-wire)
Patrick C.
OVEN WHIRLPOOL AGR4230BAW3 Reinstalled door. Tested unit. All ops checked good
Alan S.
COOKTOP KITCHEN AID KCGS950ESS02 Unit is putting off too much gas in the front right burner the knob and surface is also getting hot and burn the customer ; ordrng 1 W10682074 (manifold) and 1 W11087445 (regulator)
Rod H.
DISHWASHER WHIRLPOOL KDFE104DBL5 "Returned, replaced defective part and as designed op returned"
Rod H.
REFRIGERATOR MAYTAG MFI2570FEZ01 "Returned, replaced part and tested as designed"
Francisco S.
DISHWASHER WHIRLPOOL WDT710PAYM6 Ordering missing part.; ordrng 1 318194001 (kenmore elite name)
Chase F.
WASHER MAYTAG MVWB835DW4 "F8e1, F0e3, F2e1, found bad water valve not opening up. Ordering valve to replace. ; ordrng 1 W11172234 (VALVE)"
Rod H.
REFRIGERATOR KITCHENAID KRSC703HPS01 "Returned to replace broken water spigot, returning product to as designed operation."
Rod H.
REFRIGERATOR WHIRLPOOL MDB8959SKZ0 "Returned, replaced defective part and as designed 1 W11412291 (PUMP, DRAIN)"
Chase F.
WASHER WHIRLPOOL WTW5000DW1 "F8e1, long fill error code. Ran through service diagnostics and unit failed to fill up properly. Also upon spring cycle loud screeching sound coming from cam. Will order valve, cam, and capacitor. ; ordrng 1 W10721967 (CAM) and 1 W11210459 (VALVE) and 1 W11395618 (CAP)"
Francisco S.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Removed and replaced dispenser motor, tested ops.no it now working as designed."
Frank P.
REFRIGERATOR WHIRLPOOL KBSD608ESS Cx stated water keeps leaking from dispenser Refrigerator was just put installed Performed diagnostics found air pockets Explained too customer if it happens again to record it Cause it working by design no water is leaking Job completed
Irvin F.
WASHER MAYTAG MVWX655DW1 "Removed power from washer. Removed components for replacement. Installed parts, calibration passed. Unit is operational. Done."
Irvin F.
RANGE WHIRLPOOL WEG745H0FS1 "F8/E0-fan error speed. Cleared error codes. Ran self diagnostics test. Passed the test. Checked in normal operation, the unit did not code. The unit cleared the code did not return. All ops appear normal."
William L.
WASHER WHIRLPOOL WTW7500GW2 "Replaced tub suspension rods, ran self diagnostics & Spain test, unit operating as designed"
Marshall L.
DRYER MAYTAG MEDB835DW4 Found a bad power socket unit has 20v at a 220v plug inst cust too call electrician.
Joe M.
DRYER MAYTAG MGD7230HW0 Blower wheel is jammed on unit. Ordering part.; ordrng 1 WP697772 (blower wheel)
Kenneth M.
WASHER MAYTAG MVWC465HW Installed cam belt actuator valve and suspension. Tested unit. Unit is now working properly. Customer approves function at this time.
Raymond D.
REFRIGERATOR WHIRLPOOL KBFN502ESS01 Upon arrival upper door hinge failure. Broken hinge and extension. Need to rebuild upper right hinge area. ; ordrng 1 W11171640 (shim-hinge) and 1 W11218690 (hinge-door) and 1 W11403572 (BRACKET) and 1 W11418227 (ARM EXTENSION) and 1 WP2316804 (spacer) and 1 WP2320509 (cam-door) and 1 WPW10485980 (hinge-door)
Isidro L.
WASHER MAYTAG MVWC565FW0 "On arrival customer stated unit would not agitate, ran diagnostics found no error codes, on closer inspection found unit to have a broken shifter actuator, ordering part ; ordrng 1 W11481722 (ACTUATOR )"
Isidro L.
OVEN WHIRLPOOL KFDC506JSS00 "On arrival customer stated units oven doesn’t work, ran diagnostics inspection found unit with bad thrmst high limit, faulty control board ; ordrng 1 W11385634 (CONTROL BOARD ) and 1 WP4449751 (thrmst-fix)"
Chase F.
WASHER MAYTAG MVWC565FW1 Installed new control board. All functions now testing out normal with no failures. Job complete.
Isidro L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "On arrival Customer stated unit was not working or draining properly, ran diagnostics found no error codes, on closer inspection found faulty board, ordering parts ; ordrng 1 W10876537 (drain pump) and 1 W11305308 (cntrl-elec)"
Chase F.
WASHER MAYTAG MVWB835DW4 Installed new latch and console. Retested and unit now passing all tests with no failures. Job complete.
Chase F.
WASHER WHIRLPOOL WTW4955HW1 Installed new valve. Retested and unit passed all tests with no failures. Job complete.
Chase F.
RANGE WHIRLPOOL WEGA25H0HZ0 Installed new harness. Re-tested unit and unit passed all tests with no failures. Job complete.
Juan G.
FREEZER WHIRLPOOL KBFN506ESS01 "Both fresh food door spring bracket screws were loose. Applied tread lock, and tightened. Checked ops doors are no longer noisy when opening or closing them."
Juan G.
FREEZER JENN-AIR JBZFL24IGX00 "On arrival ran diagnostics, ice maker would not go through harvest cycle, it would not move at all, except once, but it stopped in the upside down position. Ice maker did have cubes in the mold. Attempted to run ice maker diagnostics a few times, no ice maker response. Called tech line, they suggested to check the wiring connections at the main control board. Disconnected harnesses at cabinet right in front of main board, checked continuity for yellow and green wires (position sensor) wires checked fine. Ran diagnostics again, ice maker went through harvest no problem with Pass as the results. Possible loose harness connection. SR# 7729552365."
Alan S.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed and replaced parts everything should be operating as designed now I did notice a little ice buildup in the the water line coming into icemaker if ice production is still slow need to look into worry line is freezing
Joe M.
REFRIGERATOR KITCHENAID KBSD608ESS01 Led light was out. Replaced led light with truck stock unit functioning as designed.; used 1 W11462342 (LIGHT ) from stock