Near Visalia, CA 93291
Enrique
Job Details: 04/10/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 "Inspected Maytag refrigerator . Customer concerns , freezer leaking underneath . Found drain outlet obstructed with insulation , therefore leaking on freezer floor . Removed obstruction . Retested it . All functions tested normal . No leaks ."
Near Hanford, CA 93230
Enrique
Job Details: 04/10/2020
WASHER AMANA NTW4516FW3 "Inspected amana washer . Customer concerns , not draining completely . Found obstructed drain pump . Removed obstruction . Performed calibration , ran quick wash cycle test . All functions tested normal . No leaks ."
Near Victorville, CA 92392
Cesar
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW6620HC0 Installed feet and drawer. Received email from whirlpool regarding water still accumulating in vent hose and dripping out the back they say to replace stator pic of email in photos attached file #7727498132; ordrng 1 W11354541 (STATOR)
Near Glendale, CA 91207
John
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "The ice maker is not working. Water dripping at the dispenser. Not cooling properly. Replace the fan motor for the icemaker, replace the water valve assembly and The evaporator fan motor and cover. The refrigerator tested good."
Near Tulare, CA 93274
Enrique
Job Details: 04/10/2020
WASHER MAYTAG MVWB835DW4 "Inspected Maytag washer . Customer concerns , not cleaning the clothes . In diagnostics found long fill error code . Installed water inlet . Performed calibration , ran rinse & spin cycle . All functions tested normal . No leaks ."
Near Los Angeles, CA 90065
John
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL JFC2089HES The compressor has failed on this machine. Ordering a controller and a compressor. Not sure if the control part is available anymore.; ordrng 1 W10160407 (compressor) and 1 W67005444 (CONTROL )
Near Clovis, CA 93612
Timothy
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW1 Removed agitator. Removed fitted sheet. Replaced with new agitator.
Near Templeton, CA 93465
Tom
Job Details: 04/10/2020
RANGE WHIRLPOOL JES8850BAF "Found Left Front Burner heating inconsistently, Heating Element functional but not always activating, even with temperature change at Switch. Order Control Board./Control Board - (WP8507P226-60); ordrng 1 WP8507P226-60 (cntrl-elec)"
Near Templeton, CA 93465
Tom
Job Details: 04/10/2020
DISHWASHER KITCHENAID KUDE48FXSS5 "Found visible wear and tear on left side of Door Gasket. Ran unit, after first spray cycle water visibly escaping Gasket on left side, replace Gasket.; ordrng 1 W10300924V (door seal)"
Near Paso Robles, CA 93446
Tom
Job Details: 04/10/2020
WASHER MAYTAG MVWB835DC4 "Entered diagnostics, found error code F0E5. Entered diagnostic tests, Lid Lock good, Water Valves good, Agitate good, Drain good, Spin good with excessive movement. Push test of Suspension shows a weak suspension, replace Suspension./Suspension - (W11130356); ordrng 1 W11130356 (suspension)"
Near Victorville, CA 92394
Cesar
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Replaced gasket all checked good
Near Apple Valley, CA 92308
Cesar
Job Details: 04/10/2020
RANGE WHIRLPOOL WFG530S0ES1 Instruct. Cookie sheet in drawer making contact with ignitor stealing spark. Removed cookie sheet all tested good
Near Oxnard, CA 93036
Aaron
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Unit is not cooling , fresh food evaporator is frozen over iced up needs fresh food motor ,mr declined to repair at this time "
Near Paso Robles, CA 93446
Tom
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Found damage to Gasket of Right RC Door, replace Gasket. /Installed Gasket, no leaks detected, check okay. No damage to unit or home from tech, job complete."
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW4800BQ0 "Customer was concerned of washer leaking underneath. I checked the unit and found a leaking Drain pump and damaged Drain pump connector. Replaced the Drain Pump (WPW10276355), and repaired the Connector. Ran a manual and automatic diagnostic test. Tested ok."
Near Los Angeles, CA 91345
Antonio
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Damper is noisy. Ordered damper and freezer fan motor.; ordrng 1 W11224591 (motor-evap) and 1 WPW10479155 (control)
Near Los Angeles, CA 90272
Isidore
Job Details: 04/10/2020
WASHER MAYTAG MHW7100DC0 "Removed top panel, old water valve and pressure switch. Installed new water pressure switch and new water valve. Test for leaks and operation, washer working at this time cleared codes, washer working as designed"
Near Los Angeles, CA 91364
Isidore
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Found F6E4 float switch stuck up position verified. F6E6 cold water, not verified. no water coming in, found float switch stuck, removed float remove float switch shaft excess flashing. Reinstalled float switch , test dishwasher operation ok at this time, working as designed"
Near Los Angeles, CA 91364
Isidore
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Removed old ice maker and installed new ice maker, test fill ok test 19 fill tube heater ok. Icemaker working at this time."
Near Thousand Oaks, CA 91360
Aaron
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW4955HW1 "Checked operations unit is working as design, basic unit final spin speed which is automatically set in the control no spin speed control, unit is balanced and correct feet set , unit has a cabinet flex to it from the upper edge which causes it to vibrate left and right a little bit more than the base there’s nothing mechanically I can do about that let the customer know and showed him that it is cabinet flex and there’s nothing I can do and since there’s no spin speed setting that you can affect if the unit is designed to work this way operating normalCustomer was using way too much soap and let them know that use the deep water wash to help balance out the stuff that’s in his washer stay in place for a good spin without getting out of balance"
Near Thousand Oaks, CA 91360
Aaron
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTE204GPS0 Checked the unit found the drain pump Seized up not running replace the drain pump unit still not draining out now found the airgap clogged pulled airgap top cleared out the junk unit now works in drains correctly operating normal now advise customer to rinse the dishes good food places are not to be in the dishwasher at this time.
Near Barstow, CA 92311
Darren
Job Details: 04/10/2020
DRYER AMANA NGD4655EW2 Lint buildup caused fire.
Near Glendora, CA 91741
Jaime
Job Details: 04/10/2020
REFRIGERATOR AMANA ART308FFDM06 "Found gasket warped from the bottom hand sideUsed the heat gun, to warm it up and to stretch it for a good sealing. Fridge ok"
Near Ivanhoe, CA 93235
Frank
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated no cooling as it should In FreezerPerformed diagnostics Found evaporator fan motor Comes on and offWill order part; ordrng 1 WP2315549 (evap fan motor)
Near Canyon Country, CA 91351
Raymond
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Upon arrival upper RC and FC lights shorted, left RC door making a noise when opened. Need lights and cam.; ordrng 3 W11205083 (module)s and 1 W11239944 (module) and 1 WPW10505294 (cam)"
Near Glendora, CA 91741
Jaime
Job Details: 04/10/2020
RANGE WHIRLPOOL KFGD500ESS04 Fond bottom ovens igniters with a broken wire. Pinched against the manifoldUppers oven igniter was already it drew only 1.8 Amps. Had replaced too know both ovens workGOT IGNITERS FROM COAST APPLIANCES1 WP7432P143-60 Upper igniter1 WPW10324738. Lower igniter
Near La Verne, CA 91750
Jaime
Job Details: 04/10/2020
DRYER MAYTAG MGDC465HW0 "Found this knocking noise as dryer span. Removed panels, and there was some debris stacked between the drum and it’s support. Unit ok now"
Near Rancho Cucamonga, CA 91730
Jaime
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found fridge dead no lights at all. There was no voltage at the outlet. Due to a damaged wire in the out let. They need to call an electrician
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 04/10/2020
WASHER MAYTAG MHW8200FC0 "Customer is concerned of washer not finishing the cycle. I set the unit in diagnostic and retrieved a F3E1 code (Water Level System Error), and F9E1 code (Long Drain). I ran a quick diagnostic test and washer not detecting water level, also not draining. Ordered parts and rescheduled. ; ordrng 1 W11044559 (hose) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Near Fontana, CA 92336
Jaime
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 "Found bottom spray arm and filter. Had them reinstalledAlso, explained to customer the function of the deter dispenser and how it works"
Near Bakersfield, CA 93308
Erick
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW75HEFW0 Install new parts on unit. Re-tested and passed all test with no failures at the time of service. Job complete
Near Arroyo Grande, CA 93420
Alejandro
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Found the unit not cooling, replace condenser and charge refrigerant, check compressor condenser and refrigerator fan motors running normal"
Near Bakersfield, CA 93304
Patrick
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW3 Noises are normal noises. The unit can make ticking noise while in the spin.I documented with trade partners. 7727484814 Camry
Near Santa Maria, CA 93455
James
Job Details: 04/10/2020
M/W OTR WHIRLPOOL WMH31017HZ "Found u it operating but not heating and making low growling noise during operation ordering new mag, cap, diode, and high voltage trans. Requesting second man to uninstall and reinstall unit.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Reedley, CA 93654
Frank
Job Details: 04/10/2020
WASHER MAYTAG MVWC415EW2 Customer stated wobbling when washingPerformed diagnostics Found agitated and screw worn Installed new parts Tested PassedJob completed
Near Ivanhoe, CA 93235
Frank
Job Details: 04/10/2020
WASHER WHIRLPOOL MHW6630HW0 Called tech support Spoke To RichExplained situation Running diagnostics together Polarity issue on same outlet causes problems And ran through diagnostics No error codesFound that the memory wasn’t erased So it kept repeating itself To not drain Sr# 7727560936Washer vibrates that is normalUnless it has to much clothes
Near Exeter, CA 93221
Frank
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV0 Customer stated ice clumping upPerformed diagnostics Found water tube crimped Need to order; ordrng 1 01122363 (tube-water inlet)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 04/10/2020
WASHER WHIRLPOOL MHW6630HW0 "Customer was concerned of washer not spinning fast enough on the Delicate Cycle. I set the unit in diagnostic and there was no error codes, also I ran a quick diagnostic test as well e Drain/Spin cycle and I found nothing wrong with the unit. I contacted the Tech Line (SR#7727563006) and he suggested that the washer will spin slowly in the Delicate Cycle then the rest of the cycles. ."
Near Visalia, CA 93292
Frank
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 Customer stated humming noise inside back of refrigerator And loud grinding noise from ice makerCalled techline spoke too Kathy On the 4/3/20Explained situation about loud humming noise in refrigerator And grinding noise in freezer ice makerDocumented 2 times control damper was installed And to order control damper and Air baffle / Diffuser coverGrinding noise Still there After dropping temperature down too 2Noise coming from motor when dispensing iceAnd keeps making grinding when not dispensing ; ordrng 1 W10822606 (motor) and 1 W11228023 (AIR DIFFUSER COVER) and 1 WPW10347114 (shaft)
Near Redlands, CA 92373
Rod
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID KRSC500ESS00 Returned and replaced parts ordered but additional part was scraped from original call out had to reorder it.Parts ordered incomplete needed the light for icemaker but was removed by wfcc; ordrng 1 W11290115 (light)
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Customer cancel the call at the door.
Near Santa Maria, CA 93454
James
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Found water to icemaker tube cracked and frozen. Replaced tube. Unit now working as intended.
Near Keyes, CA 95328
Cruz
Job Details: 04/10/2020
WASHER MAYTAG MVWB835DC0 Need to order the console for this unit. I put this cx on for Saturday ; ordrng 1 W11120178 (console)
Near Santa Maria, CA 93454
James
Job Details: 04/10/2020
WASHER WHIRLPOOL MVWX655DW2 Unit had off balance load error. Ran auto test and found unit passed all testing. Ran calibration to reset to factory defaults. Unit working as intended.
Near Santa Clarita, CA 91350
Raymond
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Upon arrival FC frosted. Found defrost issue and warm air leak. Needs control, door, evap motor thermistor. ; 1 LW10599407 (dor-fip) and 1 W11126274 (air-tower) and 1 W11178521 (nameplate)"
Near El Monte, CA 91732
Stephen
Job Details: 04/10/2020
DRYER - GAS MAYTAG MGDC215EW1 Dryer is not heating at all. Found open thermal fuse. Replaced thermal fuse. Tumbling and heating properly at this time. Door handle broken. Sharp edges- cut hazard. ; ordrng 1 W10861225 (HANDLE-DOOR)
Near Visalia, CA 93292
Frank
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated air bubbles in water when dispensing Performed diagnostics , there is nothing we can do There is air is coming from the home The only way to solve problemCustomer can add additional water filter as long it doesn’t lower the pressure or call water company Job completed
Near La Puente, CA 91746
Stephen
Job Details: 04/10/2020
WASHER/COMMERCIA WHIRLPOOL CAE2743BQ0 Ran diagnostics. Coin slide is jammed. Found coin chute is damaged. Needs coin chute. ; ordrng 1 W11126319 (COIN CHUTE)
Near West Covina, CA 91791
Stephen
Job Details: 04/10/2020
WASHER MAYTAG MVWB865GW0 "Ran diagnostics. Had f9e2 error code. Ran auto test cycle. Lid not locking. Start button not working. Needs lid lock, console, and control. ; ordrng 1 W10810403 (LID LOCK) and 1 W11135391 (CONSOLE) and 1 W11162440 (CONTROL )"
Near Tulare, CA 93274
Frank
Job Details: 04/10/2020
WASHER ROPER RTW4516FW Customer stated long and no drain leaves clothes wet and loud grinding noise during wash cyclePerformed diagnostics Found plug not making contactAnd the grinding noise I don’t hearRunning diagnostics With customer presence She says whatever I did Unit sound better than it ever didNo fault codesIt’s drains water properly not leaving clothes wetTest -PassedJob completed
Near Ontario, CA 91764
Stephen
Job Details: 04/10/2020
WASHER MAYTAG MVWX655DW1 Won’t go into diagnostics. Lid locked. Opened lid. No green LED on control. Needs control and latch. ; rqstng P&A on 1 W11116592 (CONTROL) and 1 W11307244 (LATCH)
Near Los Angeles, CA 90027
Leon
Job Details: 04/10/2020
DISHWASHER KITCHENAID KUDE20FBSS0 Replaced drain pump.After running diagnostic check unit working properly as designed
Near Rancho Cucamonga, CA 91730
Stephen
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW7500GW2 Washer is in small plastic pan. Advised customer to have pan removed for access for service.
Near Los Angeles, CA 91602
Leon
Job Details: 04/10/2020
WASHER WHIRLPOOL MHW2000AWW Cx states that unit is shutting off during washing cycle.Called Dave he helped me to do diagnostic and he said door latch assembly is bad and that part is out of stock.
Near Glendale, CA 91206
Leon
Job Details: 04/10/2020
DRYER WHIRLPOOL WGD5000DW3 Cx states that unit is not heating properly.Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91040
Leon
Job Details: 04/10/2020
OVEN WHIRLPOOL WFE550S0HZ1 Replaced all selected parts.After running diagnostic check unit working properly as designed.
Near Los Angeles, CA 91356
Randy
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KBFN506ESS00 Found unit not cooling unit has compressor issue too weak. Unit has no leaks. All boards okay at this time no issue. ; ordrng 1 8201675 (compressor)
Near Los Angeles, CA 91304
Joe
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW2 Units gearcase is burning up motors. Ordering gearcase.; ordrng 1 W11035751 (gearcase)
Near Rialto, CA 92376
Stephen
Job Details: 04/10/2020
WASHER MAYTAG MVWB850YG1 "Ran diagnostics. Had f40 error code. Ran auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. No leaks found at this time. Instructed customer to run clean cycle with affresh cleaner monthly, use only one detergent pod, to replace fill hoses. Complete."
Near Rialto, CA 92376
Jaime
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW0 "Installed the transmission,belt and the agitator. Agitator was taken from coast appliances. W11161960. Please request double labor. This was an extended labor"
Near Modesto, CA 95351
Cruz
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Need more work- found door to be Warped from normal wear causing door not to seal properly allowing warm air to enter inside it is creating condensation, found evap motor barley running frozen ice is building up on coils and evap cover, ordering parts for unit. ; ordrng 1 LW10599407 (dor-fip) and 1 WP2315539 (motor-evap) and 1 WPW10384183 (thermistor)"
Near Rancho Cucamonga, CA 91730
Stephen
Job Details: 04/10/2020
WASHER MAYTAG MVWC565FW1 "Ran diagnostics . No error codes found. Leaking . Found pump to cabinet hose connection leaking at drain pump. Reinstalled hose/ clamp to pump. Fills, agitates, drains, rinses, and spins properly. Complete."
Near Pasadena, CA 91101
Juan
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Clogged air gap and drain hose to disposer, instructed customer to replace both. Lower spray arm is damaged, not staying on.; ordrng 1 W10803178 (arm-spray)"
Near Covina, CA 91722
Juan
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Removed fresh food compartment thermistor, placed it in a glass of iced water. At first resistance checked fine, but after a while resistance fluctuated up and down. Per tech line advice, thermistor which is a part of the control harness, needs to be replaced.; ordrng 1 W11084235 (harns-wire)"
Near Bakersfield, CA 93308
Patrick
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Removed and replaced ice container. Tested unit. All ops checked good
Near Bakersfield, CA 93306
Michael
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW97HEDBD0 Dispenser housing was not in techs part load out. Office to reschedule call when parts are available .
Near Cayucos, CA 93430
Tom
Job Details: 04/10/2020
REFRIGERATOR JENN-AIR JB36NXFXLE00 "Visual inspections shows over production of ice, Bail Arm not in keyed position, removed from IM. Attempted to reinstall Bail Arm, functional but loose, replace IM. Tech did not receive PreID parts, will reorder IM./IM - (W10913630); ordrng 1 W10913630 (icemaker)"
Near Los Angeles, CA 91356
Randy
Job Details: 04/10/2020
DISHWASHER WHIRLPOOL WDF760SADB1 Removed and replaced parts tested no leaks. Working as designed.
Near Los Angeles, CA 91335
Randy
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDFE104DBL2 Replaced motor and pump. Tested now ok no leaks. Ran diagnostics passed cx approves job complete.
Near Montebello, CA 90640
Juan
Job Details: 04/10/2020
WASHER MAYTAG MVWC555DW0 "Noisy gearcase, loose suspension rods, washplate was loose, tightened, but grooves are stripped. Gearcase and related parts need to be replaced. Unit cabinet shows a lot of rust. Unit is in a front porch, no front wall. ; ordrng 1 W10752187 (screw) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"
Near Riverside, CA 92503
Tyler
Job Details: 04/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 Customer stated that the unit is not draining. Found blocked drain hose. Customer has rubber extension hose advised to get factory extension hose to fix drain issue.
Near Los Angeles, CA 91326
Randy
Job Details: 04/10/2020
WASHER WHIRLPOOL MAV7557EWW Drive motor out burning smell coming from motor. Cx declined. Job complete.
Near Modesto, CA 95356
Cruz
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW1 "Needs more work- cx claims unit will get stuck on wash cycle will not advance, check unit for codes and found f7e1 long drain, ordering parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec)"
Near Highland, CA 92346
Rod
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB01 Concerned of freezing in refrigerator section. Did not find on this visit that a part was required consumer storing products in such a way that air flow is inhibited. Due to the current disposition of the nation abnormal storage habits will be more frequent as a result pproducts may be used outside of their as designed parameters.
Near Modesto, CA 95350
William
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 "Found freezer door inner liner warped causing freezer to ice up and build frost, ordered freezer door for unit.; ordrng 1 W11104481 (dor-fip)"
Near Riverside, CA 92504
Tyler
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW72HEDW0 Customer stated that the unit is not draining. Found debris in the drain pump causing long drain time. Cleared and tested all works good at this time.
Near Alhambra, CA 91801
Francisco
Job Details: 04/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Checked unit found frost build up on ffc. Asked cx to defrost unit and will return Saturday to complete asked cx to shut unit off today.; schdld next appmnt for 4/11 SAT !
Near Shafter, CA 93263
Chase
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "When going to install new light into FC, found broken wire inside of cabinet.Called into WPL tech line and spoke to Steve. Did on video to show problem. This is deemed unrepairable by WPL. Getting submitted for exchange. Job complete. SR#7727562217"
Near Riverside, CA 92503
Tyler
Job Details: 04/10/2020
DRYER MAYTAG MGDC215EW2 Customer stated that the unit will not start. Found broken door switch. Fixed and tested and found drum fill not turn. Found motor pulley broke. Removed and replaced pulley tested all works good at this time.
Near Modesto, CA 95356
Cruz
Job Details: 04/10/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "Need more work - need a sealed system tech for repair- cx claims unit is barely freezing items, found freezer temp to be @ 33° look at pics, test 06 passed (bi-metal thermostat) found freezer light module to be out, could be a leak in the system, cx has ice maker turned off in the freezer compartment, will need to order parts for tech LV, send parts to LV Monday ; ordrng 1 876765 (mtg kit) and 1 W11205083 (module) and 1 W11224256 (cntrl-elec) and 1 WPW10466675 (compressor)"
Near San Bernardino, CA 92407
Rod
Job Details: 04/10/2020
WASHER WHIRLPOOL WTW5000DW2 Stuck on rinse ,Gearcase has excessive noise....requires overhaul consumer returning unit.
Near Riverside, CA 92509
Tyler
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Customer stated that refrigerator and freezer are not cooling. Found freezer evaporator frozen over blocking the fan motor. Customer to defrost unit for 24 hours set defrost cycle to every eight hours on control tested all works good at this time.
Near Arvin, CA 93203
Patrick
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Still having issues. Loading isn’t the problem. Changed ui and rose temp. Tested unit. Center heater isn’t working. Needs new one ; ordrng 1 12722815B (rail-mulln)
Near Pasadena, CA 91104
Juan
Job Details: 04/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 "F8e4 drain motor error. Drain pump not working. Replaced drain pump. Checked ops, unit is working fine.Advised customer in the future to clean area around appliance when scheduling service. "
Near San Marino, CA 91108
Juan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL KSSC42QMS01 "Rattling noise from underneath unit. Found incoming water line tube shaking, hitting the wall creating the noise. Incoming water pressure issue. Per customer’s request, turned water off to unit.Instructed customer to replace water filter first, if that doesn’t make a difference, to have a plumber correct pressure."
Near Alhambra, CA 91801
Juan
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Stuck water filter, customer unable to remove. Filter not coming off easily, turned water valve off, released system pressure. Removed filter, reinstalled it properly, dispensed water to build up water pressure. Water filter is now coming off normally as it should."
Near Glendale, CA 91204
Leon
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Santa Clarita, CA 91350
Raymond
Job Details: 04/10/2020
WASHER WHIRLPOOL WFW92HEFW0 "Upon arrival cx states unit leaking. Found film of dirt on door sealing surface causing leak. Removed and tested, unit functions as designed."
Near Los Angeles, CA 91342
Antonio
Job Details: 04/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Lights are not working. Ordered light modules.; ordrng 3 W10843353 (module)s and 1 W10843846 (module)
Near Bakersfield, CA 93308
Erick
Job Details: 04/10/2020
RANGE JENN-AIR JGCP548HL Upon arrival found unit not properly installed correctly. Visible gaps on both sides. The right side is leaning down due to panel not sit on counter properly compared to the left side. Urges installed unit . Informed customer to have them come back out and have unit reinstalled properly. Call trade partners and documented findings. Do not send us back out job completeBack side file# 7727751246
Near Templeton, CA 93465
Tom
Job Details: 04/10/2020
WASHER MAYTAG MHW7000AW2 "Model - MHW7000AW2Serial - C41950214/Entered diagnostics, found error codes F3E2, F0E1. Entered diagnostic tests, Door Lock good, Water Valves intermittent with certain valves, Rotation good, Drain good, replace Water Valves./Water Valves - (WPW10435242); ordrng 1 WPW10435242 (valve)"
Near Bakersfield, CA 93308
Jim
Job Details: 04/10/2020
DRYER ROPER RGD4516FW0 Replaced gas coils.
Near Stevenson Ranch, CA 91381
Randy
Job Details: 04/10/2020
REFRIGERATOR KITCHEN AID kfis27cxms5 replaced ice maker. job complete.
Near Bakersfield, CA 93308
Jim
Job Details: 04/10/2020
DRYER AMANA NGD4655EW2 Replaced open thermal fuse. Unit tested ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Manteca, CA 95337
William
Job Details: 04/10/2020
MICROWAVE WHIRLPOOL WOC54EC0AS02 "Found burnt wave guard cover on unit, , cx declined at this time. Gave cx part info."
Near Apple Valley, CA 92308
Cesar
Job Details: 04/10/2020
WASHER MAYTAG MVWX655DW2 Slow drain found restricted pump. Cleared restriction all tested good
Near Highland, CA 92346
Rod
Job Details: 04/10/2020
REFIRGERATOR KITCHENAID KRFC704FPS00 "Called wfcc tech line spoke with sterling at wfcc techline said that could be a pressure problem related to trapped refrigerant that cannot be sent through syste...........” evacuated and pumped into vacuum at 30hg to find after 15 minutes of holding vacuum gauge started to rise, indicating a leak. Went into evaporators to investigate possible lks in those and found none. Also found no leaks in any joints or tubing under product component area. Installed compressor and valve due to recommendation from wfcc claims lead.Further found foamed in place moles connector to compressor to be supplying intermittent voltage to compressor. We have suspected that a short in cabinet wiring. None repairable.Contacted sterling at wfcc techline found #7727559306. Bruce condemned product..........unrepairable"
Near Apple Valley, CA 92308
Darren
Job Details: 04/09/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "File 7727549361. Wires broken at lower freezer door hinge, ordered door.; ordrng 1 LW10744163 (dor-fip)"
Near Bakersfield, CA 93307
Dane
Job Details: 04/09/2020
WASHER WHIRLPOOL WTW4950HW1 Upon arrival the unit would not wash. Found unit with shifter fault code. Removed and replaced shifter and tested unit. Unit was still not operate and would give a shifter fault. Unit needs new control; ordrng 1 W11256105 (cntrl-elec)
Near Los Angeles, CA 90039
Leon
Job Details: 04/09/2020
DRYER WHIRLPOOL WGD9400SU0 Cx states that unit is not working properly.After running diagnostic check find that door is not closing properly.Replaced door catch.Unit working properly as designed.