Near Bakersfield, CA 93313
Rich
Job Details:
07/15/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00
"Parts ordered per Service pointer W11329116C. Double labor and parts covered under S-Code S27311. Customer defrosting unit. RC evap, blocked with ice...; ordrng 1 W10887790 (cover-evap) and 1 W11333076 (CONTROLLER)"
Near Los Angeles, CA 91307
Danny
Job Details:
07/15/2020
DISHWASHER WHIRPOOL WDT710PAHZ1
Kick needs to installed and not drying dishes Found water temp going to dishwasher not 115f Advised client to run hot water at sink 1st then turn on dishwasher Also advised client to use jet dry Install kicked plateUnit is working properly
Near Bakersfield, CA 93304
Rich
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Reroute for part; ordrng 1 W11357371 (CONTROL) and 1 WPW10384183 (thermistor)
Near Los Angeles, CA 91342
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
"Upon arrival cx states they had a power outage and unit now not cooling, found control board with dashes, not responding to program or service mode, needs control.; ordrng 1 WPW10503278 (refer elect cont brd)"
Near Los Angeles, CA 91406
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01
"Upon arrival rc evap frosted, unit falls under new SP for rear evap frosting. Needs evap cover, air tower, fan motor, support, clamps, ties, control and UI. ; 2 M0108107 (clamp)s and 1 W10860238 (air-tower) and 1 W11256332 (cover-evap) and 1 W11330971 (UI) and 2 W11390781 (WIRE TIE)s and 1 W11457241 (DRIP PAN) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec)"
Near Pasadena, CA 91104
Francisco
Job Details:
07/15/2020
DRYER - GAS MAYTAG MGDB765FC0
"Cx stated door was hard to close, door latch was miss aligned and also lubricated latch for easier closure. Retrieved error codes found f2 e1, cleared codes and tested unit cycled ok."
Near Los Angeles, CA 91364
Isidore
Job Details:
07/15/2020
MICROWAVE KITCHENAID KMBP107ESS01
"Removed microwave from wall opening, top and side panels. Installed new grill support, reinstalled paneling, upon reinstalling panels control W10915648 fell and shorted on top panel, control board ordered ; ordrng 1 W10915648 (cntrl-elec)"
Near Oxnard, CA 93035
Joe
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Unit needs a evap cover. Customer as prepaid call.; ordrng 1 W11256332 (cover-evap)
Near Castaic, CA 91384
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Replaced door, tested, unit functions as designed."
Near Oxnard, CA 93033
Joe
Job Details:
07/15/2020
WASHER WHIRLPOOL MVWB835DW3
Unit needs lid make first call on the 16th
Near Los Angeles, CA 91311
Danny
Job Details:
07/15/2020
COOK TOP KITCHENAID KGCU483VSS02
Unit keeps on sparking and knobs keep falling off Unable to diagnose unit due to client using the rangeNeed to order parts and rs call ; ordrng 5 W10833887 (surface igniter)s and 2 W11106799 (burnr-head)s and 1 WPW10145991 (igntr-surf) and 2 WPW10364555 (holder-orf)s and 1 WPW10371235 (valve-brnr) and 1 WPW10475147 (module-spk)
Near Porterville, CA 93257
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ
Install new parts on you knew. We tested it and it passed all tests are no errors. Job complete
Near Rosemead, CA 91770
Juan
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW8620HW1
"Noisy shocks. Shocks need to be replaced. Unit is in a garage, on top of a platform that goes enough to the front for the unit to fit on it. Informed customer they need to create access to be able to work on the unit. It has to be brought down from where it is, and brought back on after the repair.; ordrng 4 W11316766 (SHOCK)s"
Near Oxnard, CA 93035
Joe
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
Replaced parts and tested unit. Unit functioning as designed
Near San Marino, CA 91108
Juan
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW9351YW00
"Upon further inspection, found unit leaking from tub to drain pump hose. A couple of toothpicks had made their way into it, poking a small hole on the hose. Customer is unhappy, once they saw how the unit was leaking from the hose, they questioned how that was missed. Customer feels the replacement of the bellow was not necessary, and will like some type of credit for it. ; ordrng 1 W11366249 (HOSE)"
Near Los Angeles, CA 91335
Danny
Job Details:
07/15/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00
Unit is not making ice and not dispensing water properly Found broken harness coming out of the cabinet and unit is no longer repairable Please see picturesUnable to document call due to techline is close and no Sr # on work order Advised client to get in contact with Best Buy and customer service
Near Rosemead, CA 91770
Juan
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW5000DW1
"Replaced lid lock assembly. Calibrated unit, ran diagnostics. Unit is working fine."
Near San Marino, CA 91108
Juan
Job Details:
07/15/2020
KITCHEN WHIRLPOOL WDF520PADW7
"Unit not draining properly. Accessed drain pump, cleared out some debris from pump. Checked ops, unit drained better, but still slow. Black rubber hose is being used to extend unit’s drain hose to be able to reach the air gap. Cleared a partial clog on that hose. Checked draining ops, unit is now draining properly. Advised customer to replace the two hoses connected to the air gap."
Near Ontario, CA 91764
Tyler
Job Details:
07/15/2020
WASHER MAYTAG MVWX655DW1
Customer stated that lid cracked at hinge on the right hand side. Ordering lid cost shows one in stock.; ordrng 1 W11117421 (lid)
Near Upland, CA 91786
Tyler
Job Details:
07/15/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
Customer stated that the unit looses power then customer has to reset power. Also measured fill not working. Ordering controls all in stock.; rqstng P&A on 1 W11330971 (ELEC CNTRL ) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)
Near Alhambra, CA 91801
Juan
Job Details:
07/15/2020
OVEN KITCHENAID KEBS209BSP01
"Unit’s controls completely off. Found controls thermal fuse was open. Replaced thermal fuse. Checked unit’s ops, unit is working fine"
Near Upland, CA 91784
Tyler
Job Details:
07/15/2020
MICROWAVE KITCHENAID KOCE500ESS09
Customer stated that the unit is not heating. Found open thermostat. Ordering thermostat in stock. Needs authorization to pull unit out of wall.; 1 WP4449751 (thrmst-fix)
Near Alhambra, CA 91803
Juan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL NOT AVAILABLE
"Upon arrival, when verifying model/ serial #s, found out the tag/label has been removed from the unit. Customer states she bought it that way fro Lynwood Appliances. ( a new and used appliance dealer) Informed customer I am unable to work on the unit without being able to verify the information on such label. Reported issues to Service Matters online SR documentation. Customer concerned unit leaks from the dispenser, and right fresh food compartment door."
Near Monterey Park, CA 91754
Juan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV00
"Replaced left fresh food door switch. Checked ops, switch is working properly."
Near Monterey Park, CA 91755
Juan
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Customer did not allow me into the home. Gentleman said his sister had cancelled service.
Near Ontario, CA 91764
Tyler
Job Details:
07/15/2020
WASHER WHIRLPOOL MVWC565FW0
Found leaking gear case as well. Customer declined additional service
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW8500DC6
Customer stated that the unit is leaking. Found seal on heater is causing the leak. Ordering heater and missing leveling leg. Not in stock.; ordrng 1 W11041462 (clutch) and 1 WPW10687506 (leveling leg)
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Customer stated that the door seal is ripped on delist drawer and ice maker quit. Ordering door and ice maker will replace adaptor on return. Removed and replaced switch and dispenser tube.; ordrng 1 W10815669 (dor-fip ss) and 1 W11294907 (icemaker)
Near Baldwin Park, CA 91706
Stephen
Job Details:
07/15/2020
WASHER MAYTAG MVWC565FW1
"No parts received. Ran diagnostics. Had f0e2, f7e7. Found gear case leaking oil on belt, splutch, and shifter. Needs gear case,splutch, belt, hub, and shifter. ; ordrng 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 WPW10006384 (BELT)"
Near Upland, CA 91784
Tyler
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS00
Customer stated that the unit is not dispense ice. Found auger motor not turning. Found broken wire in door customer is going to call whirlpool.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01
Customer stated that the light in freezer is out and dispenser sticks and interface flashes. Removed and replaced control module and switch. Tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
07/15/2020
RANGE WHIRLPOOL KGCU467VSS01
Customer stated that the rear simmer burner will not light. Found burner head and Not seated properly fixed and tested all works good at this time.
Near Pomona, CA 91766
Stephen
Job Details:
07/15/2020
DRYER - GAS WHIRLPOOL WGD4815EW1
Tested dryer. No heat. Found wires off radiant sensor. Recrimped terminal. Reconnected wire to sensor. Tumbling and heating properly at this time. Complete.
Near McFarland, CA 93250
Erick
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW7000DW4
Cycled unit and found unit with Phil air causing unit not to advance it through wash. Unit has bad solenoid and will need new valve assembly.; ordrng 1 W11220230 (valve)
Near Pomona, CA 91767
Stephen
Job Details:
07/15/2020
WASHER MAYTAG MVWB835DW4
"Ran diagnostics. Had f2e1, f0e3 error codes. Cleared error codes. Found control out of calibration.Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses, dispenses, and spins properly. Control settings are working properly at this time. Complete."
Near Baldwin Park, CA 91706
Stephen
Job Details:
07/15/2020
WASHER MAYTAG MVWB865GC0
"Ran diagnostics. Had f0e3 error code. Ran load size calibration, auto test cycle. Fills, agitates, drains, rinses,dispenses, and spins properly at this time. Using too much , low end detergent. Instructed customer to use “1” level on most cycles, “2” level on bedding, avoid normal cycle, use deep fill setting. Washer is working properly as designed. Complete."
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03
"Incorrect part came in. Re ordering filter housing,; ordrng 1 W11346622 (RESERVOIR ASSEMBLY)"
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
OVEN WHIRLPOOL WFG320M0BW2
Customer not home. Customer will be rescheduled per office. Office contacted customer. Ordering main board and igniter; ordrng 1 W11113908 (cntrl-elec) and 1 W11176454 (igntr-oven)
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Part did not comein formed office to inform customer and reschedule. Re-ordering par; ordrng 1 W11224591 (motor-evap)
Near Redlands, CA 92374
Rod
Job Details:
07/15/2020
REFRIGERATOR MAYTAG MFT2776FEZ00
Confirmed Totally iced over ffd evaporator.......ffd defrost failureWill need electronics and ffd fan/harness assembly. Consumer will defrost 3 days before service sched.; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)
Near Shafter, CA 93263
Erick
Job Details:
07/15/2020
LAUNDRY MAYTAG MHW3505FW1
Cycled unit and found unit with bad pump causing unit to fail. Replaced pump. Retested in unit passed all tests were no failures. Job complete
Near Yucaipa, CA 92399
Rod
Job Details:
07/15/2020
WASHER MAYTAG MVWC415EW1
Makes awful noise when spinningConfirmed Excessive bearing noise over haul neededAgitator basket tub and gearcase breakage to separate parts ordering agitator basket tub and gearcase Knob fell apart and knobInformed of delayed approval return currently 10 days behind as of Thursday; 1 W10324648 (tub-outer) and 1 W10521298 (spin basket) and 1 W10846191 (washplate) and 1 W11035747 (gearcase)
Near Shafter, CA 93263
Erick
Job Details:
07/15/2020
WASHER WHIRLPOOL SAWB600HQ0
Installed new parts on unit.Retested and unit passed all test with no failures. Job complete
Near Colton, CA 92324
Rod
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Still pending authorization notified consumer "
Near Grand Terrace, CA 92324
Rod
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Noisy in freezer and depleted cooling in freezer.Evap coils frosted over ........failed defrost system; ordrng 1 W11032800 (motor-evap)
Near Bakersfield, CA 93312
Erick
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
Cycled and found reservoir with potential small plastic shavings and water. Replace water reservoir. Retested it and flushed all water out. Unit passed all test. Job complete
Near San Bernardino, CA 92404
Rod
Job Details:
07/15/2020
DRYER WHIRLPOOL WGD4850HW0
Confirmed Reinstalled frt panel fasteners and now as designed op and condition returned
Near Bakersfield, CA 93312
Dane
Job Details:
07/15/2020
REFRIGERATOR BO WHIRLPOOL WRV986FDEM
"Upon arrival neither icemaker was making ice. Lower icemaker would not harvest. Top icemaker was giving an E2 fault code. Unit needs new icemaker’s; 1 W10886931 (icemaker) and 1 W11294907 (icemaker)"
Near San Bernardino, CA 92404
Rod
Job Details:
07/15/2020
REFRIGERATOR MAYTAG MRT118FFFH04
Not cooling just short cycles the compressor.Confirmed no cooling Replaced compressor start device and as designed op seems to return with cooling. Equalization of pressures/temps approx24-48 hrs; pckd up 1 W11092533 (start-dev)
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW7500GC0
"01/28/20Customer is concerned of washer not finishing the cycle. I set the unit in diagnostic and there was a F8E1 code (Long fill/No fill). I ran a manual diagnostic test and the cold/hot water solenoid are not dispensing water. Washer it needs a new valve.; ordrng 1 W11165546 (valve)"
Near Redlands, CA 92373
Rod
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS01
Returned to replace defective fill tub/heater...........as designed ice maker op in 24-48 hrs1 W11366500 (TUBE)
Near Bakersfield, CA 93314
Erick
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRSF505ESS01
Parts are not in. Called and confirm with office icemaker has still not arrived.
Near San Bernardino, CA 92405
Rod
Job Details:
07/15/2020
WASHER MAYTAG MHW6000XW2
Flashes problem code F08 E01Unkn tech from whirlpool was out a week ago and supposedly replaced console. Possibly did not clear codes in machine memory. So machine will trigger same code if not cleared. Cleared codes and they did not reappear after running a self check and a rinse and spin.
Near Camarillo, CA 93012
Hector Zuleta
Job Details:
07/15/2020
WASHER WHIRLPOOL WTW7000DW4
Replaced Housing (W11173597). I ran a manual diagnostic test. Tested ok.
Near Orcutt, CA 93455
George
Job Details:
07/15/2020
DISHWASHER JENN-AIR JDB8000AWS0
Found dishwasher spray arm not in gaging reposition retested checkout ok complete no dents or dings cause by tech.
Near Modesto, CA 95351
Lance
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
"Needs work- found multiple issues. Ice door motor not working, as well as ice bucket broken not allowing rotation of auger. Need to re route with parts for repair; ordrng 1 W11185686 (ice-contnr) and 1 WPW10309866 (solenoid) and 1 WPW10353552 (separator)"
Near Modesto, CA 95356
Lance
Job Details:
07/15/2020
OVEN KITCHENAID KODE900HSS00
"F6E4- user interface and ACU mismatch. Per tech sheet need to order new User interface and ACU. This is not a WiFi issue, this is electronic issue, user interface not keeping time as well as buttons not able to be depressed.needs 2hrs, 2 man job ; ordrng 1 W11294388 (cntrl-elec) and 1 W11399172 (USER INTERFACE )"
Near Ventura, CA 93003
Hector Zuleta
Job Details:
07/15/2020
DRYER WHIRLPOOL MGDB835DW
"Customer was concerned of no be able to start the dryer. I checked the unit and I found the customer not holding the finger long enough the finger on the start button to start the dryer. Also advised the customer that there are some issues regarding the dryers vent and to contact back the installer, it looks like it need the flat box type of vent to avoid kinks.I found nothing wrong with this dryer."
Near San Bernardino, CA 92407
Rod
Job Details:
07/15/2020
DRYER WHIRLPOOL WGT4027HW0
Dryer not drying clothesFound door switch loose and tightened
Near Modesto, CA 95355
Lance
Job Details:
07/15/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01
Needs work- found fridge evap area fully frosted. Unit was set to 33. Recommended to replace evap fan motor with harness.unit needs to be fully defrost before return; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Modesto, CA 95355
Lance
Job Details:
07/15/2020
WASHER MAYTAG MVWX655DW0
"Tech line -Not available on SaturdayFound unit not spinning due to failed wash plate welded to gearcase. Needs major overhaul ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Near Modesto, CA 95356
Lance
Job Details:
07/15/2020
DISHWASHER KITCHENAID KDPM604KPS0
"Found unit full of suds. Customer using incorrect detergent. Customer using “dish washer cleaner” which caused major suds and leak, instructed customer on use of detergent"
Near Visalia, CA 93292
Enrique
Job Details:
07/15/2020
WASHER MAYTAG MVWB765FC3
"Installed gearcase , tub and rotor . Need to come back to install the slider part is in the shop ( Bakersfield ) . I made a commitment with the customer to come back Tuesday to install the slider .; ordrng 1 W10734521 (slider)"
Near Oakdale, CA 95361
Lance
Job Details:
07/15/2020
WASHER WHIRLPOOL MVWB766FW1
"No errors stored in system , passed calibration and auto test. Tested unit and unable to detect any leaks. Valves as well as under carriage all looks ok. Drain pump ok. Ran unit with water and no leaks. Possible installation issue, or backed up home drain pipe."
Near Modesto, CA 95355
Lance
Job Details:
07/15/2020
DRYER AMANA NED4655EW1
Found home venting unsatisfactory. Vent test failed. Unplugged to home venting and unit is testing ok. Instructed customer to contact a home vent specialist to clean.
Near Bakersfield, CA 93314
Dane
Job Details:
07/15/2020
OVEN KITCHENAID KODE300ESS04
Set oven to 350. Put my thermal couple and center rack close the door and let it to create a temperature. My thermal couple red 384°. The customer noted that they calibrated the oven 30° higher to try to get a better performance. I haven’t called to 340 and then heated again to 380. I let this happen four times. Unit is working as designed. Please put on route for Tuesday so I can call tech line
Near Bakersfield, CA 93311
Dane
Job Details:
07/15/2020
FREEZER WHIRLPOOL WZF34X18DW03
The box was completely trashed and taped so I opened it and the compressor was in there sideways. Last time something like this happened I waited 24 hours and put the compressor in and the compressor was faulty. Ordering new compressor; ordrng 1 WPW10750849 (compressor)
Near Modesto, CA 95355
Lance
Job Details:
07/15/2020
WASHER WHIRLPOOL WFW6620HC0
Fixed- found latch loose causing door not to lock or shut properly. Adjusted and tightened latch assembly screws and retested. Unit is now fully functional and starting wash ok.
Near Azusa, CA 91702
Jaime
Job Details:
07/15/2020
REFRIGERATOR KITCHEN AID KRFC704FBS00
Found frost build up due a bad thermistor. Ordered parts; ordrng 1 W11167902 (cover-evap)
Near Bakersfield, CA 93307
Dane
Job Details:
07/15/2020
WASHER MAYTAG MVWB835DW3
Upon arrival the cx concern was unit would not wash well. Unit was giving a stuck key code. Made console check and everything passed. Ran calibration and everything passed. All components pass test individually. Unit functions normal at time of service
Near Grover Beach, CA 93433
George
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KDTM604KPS0
Found dishwasher 3rack clips fell off reposition retested check out ok complete no dents or dings cause by tech.
Near Pismo Beach, CA 93449
George
Job Details:
07/15/2020
M/W OTR WHIRLPOOL WMH53521HZ4
Installed part tested check out ok complete no dents or dings cause by tech.
Near Azusa, CA 91702
Jaime
Job Details:
07/15/2020
WASHER MAYTAG MVWB835DW4
Found washer rubbing on the leak tray just installed under the washer. Washer ok. When heavy load it’s used the washer guts dropped low enough that washers motor touches the center of the leak trayWASHER OK THE LEAK TRAY UNDERNEATH WASHER ITS THE PROBLEM
Near Los Angeles, CA 91423
Leon
Job Details:
07/15/2020
KITCHEN JENN-AIR JDB9800CWP2
Cx states that unit is not working properly.After running diagnostic check find that top railing is failed down ; ordrng 1 W10462358 (track) and 1 W10462359 (track)
Near Riverside, CA 92505
Jaime
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Replaced freezers fan motor and fresh food harness; used 1 W11033168 (EVAPORATOR HARNESS) from stock
Near Riverside, CA 92503
Jaime
Job Details:
07/15/2020
WASHER MAYTAG MVWB765FW3
Found a bad drain pump had it replaced; used 1 W10876600 (PUMP-WATER) from stock
Near Los Angeles, CA 91352
Leon
Job Details:
07/15/2020
DRYER MAYTAG MGDX655DW2
Cx states that unit is not working properly After running diagnostic check find that unit is not heating up. Unit has a bad coil valve ; ordrng 1 686590 (sub 279311) and 1 W10336852 (burner-gas) and 1 WPW10328463 (coil-valve)
Near Riverside, CA 92504
Jaime
Job Details:
07/15/2020
LAUNDRY MAYTAG MVWB835DW4
"Ran a load and washer worked ok. Could find and or recreat problem. Found errors: F0E3, F2E1. But, the washer worked ok at the time of service. Also, removed a nail from drain pump"
Near Los Angeles, CA 91042
Leon
Job Details:
07/15/2020
DISHWASHER KITCHENAID KDTM404EBS2
Cx states that unit is not working properly.After running diagnostic check find that control board was defected Ordering new one ; ordrng 1 W10854228 (cntrl-elec)
Near Glendale, CA 91201
Leon
Job Details:
07/15/2020
DRYER WHIRLPOOL WGD4815EW2
Cx states that unit is not drying properly.After running diagnostic check find that unit has a bad ignitor.Replaced ignitor.Unit working properly as designed
Near Los Angeles, CA 91042
Leon
Job Details:
07/15/2020
WASHER WHIRLPOOL MHW6630HW0
Cx states that unit is not working properly.After running diagnostic check find error codes F8E1F0E2Ordering water valve and pressure switch ; ordrng 1 W11036928 (valve) and 1 W11036930 (valve) and 1 W11125159 (switch-wl) and 1 W11294860 (cntrl-elec)
Near Los Angeles, CA 91423
Leon
Job Details:
07/15/2020
REFRIGERATOR JENN-AIR JFC2290REM00
Cx states that unit is not working properly.Cx states that unit is freezing food on top shelf.Readjust unit temperature.Unit working properly as designed
Near Los Angeles, CA 90042
John
Job Details:
07/15/2020
DISHWASHER WHIRLPOOL WDF550SAFW0
The customer found the model and serial number on the door. Note the photograph. Ordering the part that I need and set up the service call for next Saturday. If the part does not show up on time call the customer to reschedule.; schdld next appmnt for 7/18 SAT 8-10
Near Los Angeles, CA 91352
Leon
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRT111SFDM04
Cx states that unit is not working properly After running diagnostic check find that temperature in fresh food section is on maximum cooling mode.Readjust temperature on both compartments.Unit working properly as designed
Near Los Angeles, CA 90065
John
Job Details:
07/15/2020
FREEZER WHIRLPOOL KBFS20EVMS13
"The drain tube for the defrost system is plugged up, water leaked out the freezer door onto the floor. Unplug the drain tubing deiced the drain system. This water leaked onto, and buckled the wood floor."
Near Fontana, CA 92336
Tyler
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Customer stated that the light in the freezer is out. Ordering modules not in stock.; ordrng 5 W10695459 (module)s
Near Los Angeles, CA 90041
John
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Customer is concerned of a noise, The refrigerator tested good there was no unusual noises coming from it. Found it was a squealing noise coming from the toilet in one of the bathrooms that the customer thought was their new refrigerator."
Near Los Angeles, CA 91403
Danny
Job Details:
07/15/2020
WASHER AMANA NTW4516FW3
"Damaging the clothes Found agitator with rough finsNeed to order parts and rs call ; ordrng 1 285565 (agitator assy,comp)"
Near Los Angeles, CA 90041
John
Job Details:
07/15/2020
FREEZER WHIRLPOOL WRS571CIHZ01
"I had to adjust the feet to realign the door, but the doors are not perfectly lined up. When the doors are lined up properly the freezer door will not seal at the bottom. Note the picture I took. Customer is OK with this at this time"
Near Los Angeles, CA 91606
John
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF991BOOM01
"both evaporator coil’s were frosted up solid. Defrosted the evaporator in the refrigerator section and the freezer section. Replaced the thermistor on the evaporator inside the refrigerator section. The refrigerator tested good at this time.; used 1 W10277799 (THERMISTOR ) from stock"
Near Los Angeles, CA 91306
Danny
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
Unit is build up with a lot of frost inside freezer Found unit full of frost and defrost is not working Advised client that unit needs to be defrosted Client will defrost unit and call us back ; schdld next appmnt for 7/17 FRI !
Near Los Angeles, CA 91605
John
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
" The freezer evaporator fan motor was frozen in a block of ice, possibly the door was open for a long period of time. The defrost system tested good. I had to defrost the whole evaporator manually. The refrigerator and freezer tested good after I left."
Near Rialto, CA 92376
Tyler
Job Details:
07/15/2020
WASHER MAYTAG MVWB835DW1
Customer stated that the bleach dispenser is leaking. Found dispenser turned. Fixed and tested all works good at this time.
Near Los Angeles, CA 91367
Danny
Job Details:
07/15/2020
DRYER AMANA NED4655EW1
Unit is not heating Found blown thermal fuse Replaced fuse and reinstall unit Dryer is now heating and cycling properly
Near Los Angeles, CA 91331
Raymond
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
"Upon arrival cx states unit not cooling in rc, found cx overloading fc unit causing damage to ice maker, harness. Frost is accumulating on rear wall frosting motor. Needs harness, ice maker, evap motor and defrost harness.; ordrng 1 4317943 (icemaker only) and 1 W10309400 (harns-wire) and 1 WPW10464673 (motor-evap) and 1 WPW10487766 (harns-wire)"
Near Los Angeles, CA 91306
Danny
Job Details:
07/15/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00
No lights on freezer or on top of ref sectionFound faulty led module Replaced led module from truck stock Power up unit and all lights are working properly ; used 1 W11462342 (LED MODULE) from stock
Near Los Angeles, CA 91364
Isidore
Job Details:
07/15/2020
DISHWASHER KITCHEN AID KDTM704ESS1
Removed old upper rack housings and installed new upper rack housing. Test dishwasher operation ok at this time.
Near Los Angeles, CA 91436
Isidore
Job Details:
07/15/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
"Removed back refrigerator panel,, old drain extension cleared drain and installed new drain extension and manually fill evaporation to verify drain is. Refrigerator drain working as designed, refrigerator working at this time"
Near Los Angeles, CA 90049
Isidore
Job Details:
07/15/2020
RANGE MAYTAG MGR5775QDS
"Found bake igniter weak, less than 2 amp draw (should be 3- 3.6 amps) removed oven bottom, old oven igniter and installed new bake oven igniter. Test oven operation at approximately 350 degrees Fahrenheit. Oven range working at this time."
Near Montebello, CA 90640
Juan
Job Details:
07/15/2020
WASHER MAYTAG MVWX655DW2
"F8e1 long fill/no fill. Ran diagnostics, no hot water being dispensed. Hot water valve was off. Turned water valve on. Calibrated unit, ran diagnostics, all unit’s ops check fine."