Near Los Angeles, CA 91316
Michael
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cx states unit runs constantly and it will not shut off.2-1 UI cannot communicate with main control5-1 door stuck open.Unit ops as intended but under normal operation unit will not proceed past rinse cycle and runs continuously Ordering control W11305297 and console W11157079Return 2/23/19 at request of Cx 8am-12pm requested.; ordrng 1 W11157079 (UI cONSOLE) and 1 W11305297 (CONTROL)
Near Los Angeles, CA 91356
Michael
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cx states pantry section is warm.Tech finds pantry way too warm.Freezer evap completely frozen over solid.Ordering damper control W11087463Fan motor WPW10464673Freezer thermistor WPW10383615Earliest availability is 2/19/19Cx is a minimum wage worker and has been without a functioning unit for approx 3 weeks. States she cannot afford to wait with no unit until next appointment date. Advised cx to contact Lowe’s as unit is just under 1 year warranty. Cx does not know her future schedule for repair so office will need to contact cx to set return date and time.Tech left biz card and info with Cx.; ordrng 1 W11087463 (damper) and 1 WPW10383615 (thermistor) and 1 WPW10464673 (motor-evap)
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new housing on unit. Retested it and unt is no longer leaking. Job complete
Near Visalia, CA 93291
Erick
Job Details: 02/13/2019
WASHER HOT POINT HTW200ASKWW Installed new part on unit. Retested it and it passed all tests with no errors. Job complete
Near Los Angeles, CA 91344
Michael
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KBSN602ESS01 Cx states unit over temp alarm function is not alerting them when doors are left open for long periods of time.Tech finds temps are normal set at 0° and 37°No ice build up anywhere. Left both doors open for approx 8 minutes. UI did not change temps during this time. Closed doors for a few seconds and reopened u it door. Freezer now reads ° and pantry is reading 46°Interior lights and all cooling functions op as intended but over temp alarm did not alert.Killed power and rebooted unit and no changWeekend and techline is closed. R1 and DS unavailable.Need second opinion on issue Over temp alarm and freezer temps are unresponsive but unit is cooling as intended. Ice cream is hard. Will have office contact cx to set return appointment after second opinion on which parts to order; saved tckt
Near Los Angeles, CA 91401
Raymond
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL KUDE40FXSP1 Upon arrival upper rack adjusters broken. Cx paid57.50 second unit in home on check 4486. S-code provided is for parts and labor. Bill or WP. Replaced adjusters and tested unit. Unit functions as designed.
Near Los Angeles, CA 91423
Raymond
Job Details: 02/13/2019
DRIYER KENMORE 11097550120 Upon arrival unit was making rattling sound down bolts to vent loose secured and tested unit functions as designed
Near Denair, CA 95316
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWB865GW0 Installed all parts and tested unit. Unit is working properly. Lid was broken due to hinge not closing and opening properly. Causing intensive pressure on the plastic of lid. Unit is working properly.
Near Lindsay, CA 93247
Erick
Job Details: 02/13/2019
WASHER GE GTW460ASJ7WW Cycled unit and found unit full of water and clothes. Tested pump and found it not responding while getting 120v. Un8t has bad pump and will need to be replaced. Will need shop vac as well.; schdld next appmnt for 2/11 MON !
Near Madera, CA 93637
Kenneth
Job Details: 02/13/2019
MICROWAVE OVEN FRIGIDAIRE LFMV1645TF Installed switches and fuse and tested unit. Unit is now working properly. Customer approves function at this time.
Near Madera, CA 93638
Kenneth
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LFHB2741PFDA "Installed water valve, ice maker, and UI and tested unit. Unit is now working properly. Customer approves function at this time."
Near Santa Clarita, CA 91387
Michael
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDFE104DSS0 "Cx states unit will fill but does not rinse.Tech found unit will fill and rinse and drain.Found UI partially unresponve. Some diapers will register some will not.Ordering electronic control W10854215 and UI control WPW10537336Return 2/19/19 8-12 requested; ordrng 1 W10854215 (cntrl-elec), 5 yr warr, 1 WPW10537336 (panel-cntl), 5 yr warr"
Near Visalia, CA 93291
Erick
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8800YC1 Cycled unit and found du error causing unit not to advance in wash. Found unit with bad dormlatch mechanism causing failure. Replaced latch. Retested it and it passed all tests with no errors. Job complete
Near Los Angeles, CA 90041
Raymond
Job Details: 02/13/2019
WASHER WHIRLPOOL LXR9245EQ "Quoted cx 115 Sc 99.99 labor. Total 221.06 replaced dogs and tested unit, found timer only agitating in normal cycle. All other positions won’t agitate. Told cx timer was discontinued but if we could find part, I would install at price of part."
Near Los Angeles, CA 91406
Raymond
Job Details: 02/13/2019
REFRIGERATOR AMANA ABB1921BRM00 "Upon arrival FC evap was frosted. Frost hitting fan. Tested and found thermistors in FC and RC out of range, unit has old style fan blade need 6 fin blade, and the RC control is unresponsive. ; rqstng P&A on 1 12002355 (thermistor kit) and 1 WP2169142 (evaporator fan blade) and 1 WPW10128551 (evaporator fan motor) and 1 WPW10422363 (harns-wire) and 1 WPW10503278 (refer elect cont brd)"
Near Los Angeles, CA 91401
Raymond
Job Details: 02/13/2019
OVEN WHIRLPOOL WFG520S0FS0 Upon arrival cx stated SoCal has diagnosed unit. Informed cx igniters working right now but I can quote for repair. Quoted cx for repair cxproved. Collected 115 card. 169.99 due; ordrng 1 W11027098 (cntrl-elec) and 1 WP8054129 (igntr-oven)
Near Glendale, CA 91207
Raymond
Job Details: 02/13/2019
WASHER MAYTAG MVWB835DW3 "Cx was told unit under warranty, no warranty on file, cx will contact warranty."
Near Madera, CA 93636
Kenneth
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FPBC2277RFD Found unit not making ice due to faulty ice maker. Replaced ice maker with Pre-ID and tested unit. Unit is now working properly. Customer approves function at this time.
Near Modesto, CA 95355
William
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "check light sw, checked socket, installed customer light bulb, tested ok"
Near Visalia, CA 93277
Erick
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW3 "Found unt with no err codes. Cycled through diagnostics tests cycle and it passed all tests with no errors. Customer is not happy with performance of washer. Explained water and energy efficiency to customer and how new style of washer works. Instructed on proper loading,soap usage, and additional functions. Customer stated he will go back to store and exchange product. Jobmcomp"
Near Tulare, CA 93274
Erick
Job Details: 02/13/2019
WASHER AMANA NTW4516FW2 "Installed new control on unit. Retested it, it powers on and passed all tests with no errors. Job comp"
Near Oakdale, CA 95361
William
Job Details: 02/13/2019
DISHWASHER KITCHENAID KDTE334GPS0 "found elbow partially melted at connection point, elbow popping off wash pump, ordered pump motor, unable to find elbow tubing part, job needs part research for elbow part, see pics of elbow part, elbow part has # w10669914 printed on it.; ordrng 1 W11162733 (pump /motor)"
Near Modesto, CA 95355
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WFW9150WW00 job needs to be rescheduled due to power Lawson home; saved tckt
Near Los Angeles, CA 90272
Isidore
Job Details: 02/13/2019
COMPACTOR WHIRLPOOL TC507W1 "Installed customer supplied screw, test operation ok. Note bin is wearing out."
Near Los Angeles, CA 90272
Isidore
Job Details: 02/13/2019
DRYER WHIRLPOOL WGD5800BW0 "Found venting is crushed behind dryer, pulled dryer to unkink vent still restricted, but working maybe 20-40% better. Advised customer to get professional vent cleaning service."
Near Fresno, CA 93650
Irvin
Job Details: 02/13/2019
COOKTOP JENN-AIR JGC7636BP00 "Removed power. Installed parts. Completed assembly. Test, passed. All ops normal."
Near , CA 93636
Irvin
Job Details: 02/13/2019
DISHWASHER GE GDT655SSJ2SS "CX says the DW is not getting enough water. Filled unit to check water level, raised to proper level. The valve is sluggish with sediment. Replaced valve. CX will get a detergent booster to reduce calcium."
Near Burbank, CA 91501
Raymond
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG320M0BS3 Upon arrival inner glass door broken. Needs inner glass.; ordrng 1 WPW10535767 (glass-door)
Near Azusa, CA 91702
Stephen
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed spacer pad on left RC door switch contact area. Dispenser is working properly. Unit is cooling properly at this time. Complete.
Near Los Angeles, CA 90272
Isidore
Job Details: 02/13/2019
RANGE KITCHENAID KDRS483VSS04 "Knob W11107763 Supposed, to be stainless not black?; rqstng P&A on 1 W11107763 (knob)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced both fresh food door gasket. Tested ok.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Refrigerator not draining. Checked unit and found iced up drain hole, due to damaged fitting drain. Customer need time to consult with relatives. If the customer decides to do the repair order the fitting drain (WP2304888) and allow (2) counts for this repair. Customer will be charged extra labor for this. This time I manually removed the ice and cleared the drain. Customer was charged for: Service call $115.00, Labor$45.00. Total:$160.00. Customer paid in full using a MasterCard. Reference #1448183298."
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 02/13/2019
DRYER WHIRLPOOL NGD4655EW2 Customer stated that dryer is not heating. Found lint screen is jammed and vent is clogged. Instructed customer on cleaning vent screen after each use which she did not know. Customer to have vent cleaned and will regularly clean screen. All works good at this time.
Near Fresno, CA 93710
Irvin
Job Details: 02/13/2019
DRIYER GE GTD42EASJ2WW The dryer is scraping during operation. The sound is coming from the glide assembly. ; ordrng 1 WE03X25275 (GLIDE TOP) and 1 WE03X25576 (bearing top asm)
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Customer stated that the unit is rattling. leveled wheels and adjusted evaporator to get rid of noise. Tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG505M0BS3 Customer stated that the oven door handle is loose. Fixed handle and tested all works good at this time.
Near Upland, CA 91786
Tyler
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Customer stated that dishwasher is not working and is not level. Cycle tested unit and found customer not running hot water and not correct soap. Customer to change soap and run water. Legs to low in front causing leak. Lifted front legs. Calibrated all works good at this time.
Near Madera, CA 93636
Irvin
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "????both door gasket torn severely in install. Not doing seals again replacing door fronts. Replacing gaskets is a joke, not funny, replacing door fronts. ; ordrng 1 W10815669 (dor-fip ss), 558.69, 1 W10815678 (dor-fip ss)"
Near Upland, CA 91786
Tyler
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT720PADM1 Customer stated that upper rack is falling down. Removed and replaced wheels for upper rack tested all works good at this time.
Near Fresno, CA 93720
Irvin
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "The fresh food door has cracks ,and missing pieces from under cap of door. The stop is bent, and the cam is not sitting flush. (tech states that customer abuse is NOT indicated), The lower part of the door is damaged needs replacement; ordrng 1 LW11038910 (DOOR FLIP) and 1 W11168383 (CAM)"
Near Topanga, CA 90290
Isidore
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDF560SAFM2 "Removed old dishwasher motor and installed new dishwasher motor, test for leaks ok. Test dishwasher operation ok at this time."
Near Calabasas, CA 91302
Isidore
Job Details: 02/13/2019
RANGE WHIRLPOOL WEG750H0HW0 "Found left rear burner nor getting proper gas had packaging inside burner removed , and test burner ok, adjust burner flame height, test surface burner operation ok at this time"
Near Clovis, CA 93612
Irvin
Job Details: 02/13/2019
WASHER WHIRLPOOL LAT8415AAE "The washer stops spinning mid cycle. When open/close lid will restart for few seconds then lock up. CX will purchase new unit. Cost of repairs not good investment, will purchase new unit."
Near Clovis, CA 93619
Irvin
Job Details: 02/13/2019
DRIYER MAYTAG MEDX655DW1 "The dryer is not heating. Confirmed. Found sagging broken element. Replaced parts test, passed. All ops normal. ; used 1 279838 (ELEMENT) from stock"
Near Topanga, CA 90290
Isidore
Job Details: 02/13/2019
DRYER WHIRLPOOL WGD8500DC4 "Found dryer duct W11129538 inside dryer , has black substance sticking to clothes, not coming off .; rqstng P&A on 1 W11129538 (duct-air)"
Near Bakersfield, CA 93306
James
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PP4A Replaced listed parts due to leak in system Tested ok
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW3 "Upon arrival unit had locked rotor code, ran all drive system checks without failure. Cleared fault codes and tested ok"
Near Glendora, CA 91741
Tyler
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Schedule as a shop job Monday; schdld next appmnt for 2/11 MON !
Near Pomona, CA 91768
Tyler
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Customer stated that the LED lights went on in both sides. Removed and replaced light in freezer. All works good at this time.; used 1 WPW10515057 (LIGHT) from stock
Near Lamont, CA 93241
Dane
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFHT2021TW Upon arrival the unit was not cooling in the fresh food section. Found fan motor faulty. Removed and replaced fan motor and fan blade and tested unit. Unit functions normal now
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Glass shelves are breaking not supporting anything. Falling to bottom of fridge. Ordering new shelf’s. Rescheduled customer for Thursday 2-14-19. ; ordrng 1 WPW10276341 (shelf-glas) and 1 WPW10276348 (shelf-glas)
Near Bakersfield, CA 93306
Dane
Job Details: 02/13/2019
MICROWAVE WHIRLPOOL GMC305PDB6 Upon arrival customer complaint which sometimes the unit will not heat and sometimes it will. Also that the door would slam open. Found tension springs broken. Unit needs new tension springs. Cx wants to talk to husband about it and will call us Within 30 days if they want to I the repair.151.08 parts187.92 labor11.33 tax115 service callParts 4451009. Order 2 if cx calls back
Near Fontana, CA 92335
Tyler
Job Details: 02/13/2019
DRYER MAYTAG MGDX655DW2 Customer stated that the push to start knob fell in console. Fixed and tested all works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4816FW2 Customer stated that the unit keeps running. Checked unit for error codes. No error codes present. Calibrated and tested unit. All works good at this time.
Near Fresno, CA 93727
Irvin
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW2 "F9/E1 F9/E2- drain errors F0/E3-over loaded F2/E1-UI stuckCX says the washer is not completing cycles. Found several error codes listed above. Ran test 51 failed. Filled no agitation, or draining. Unit will not evacuate water. Tub is scraping off the ground. Unit needs gearcase and slider. Pump failed getting 120v to motor not activating, no buzzing, replacing. Ordering components. ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W11130359 (suspension) and 1 W11135391 (CONSOLE)"
Near San Bernardino, CA 92404
Tyler
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW7500GW0 Customer stated that the unit is not using enough water. Cycle tested unit and instructed the customer how unit works and gave her tips on how to use the machine. All works good at this time.
Near Lancaster, CA 93535
Patrick
Job Details: 02/13/2019
WASHER AMANA NTW4516FW2 Found the unit stuck in previous cycle pump is just running when plugged in no leds lit up. Canceled out and checked errors. Long or no fill error. Ohmed out water valve and both solenoids reading 1.1k which is in range. Needs new control. Removed and replaced control. Calibrated and ran auto test. All ops checked good
Near Bakersfield, CA 93304
Dane
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFHT2021TW Unit had zero gas in system. Replacing all sealed system parts could not find visible leak; ordrng 1 240550945 (COMPRESSOR ) and 1 241785405 (condenser) and 1 5303918274 (evaporator kit) and 1 5303918327 (heat exchanger kit) and 1 5303918358 (filter-drier w dye)
Near Palmdale, CA 93551
Patrick
Job Details: 02/13/2019
REFIRGERATOR WHIRLPOOL W8TXNGMWQ00 Found the unit having issues with the ice maker no ops. Cycled ice maker and the ice maker wouldn’t stop cycling. Needs new nice maker. Quoted 312.86.
Near Arroyo Grande, CA 93420
George
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 Found washer leaking oil and water. Bad gear case and washplate need to replace . Replaced parts tested check out ok complete. No dents or dings cause by tech.
Near Delano, CA 93215
Erick
Job Details: 02/13/2019
RANGE KITCHENAID KSGG700ESS1 "Found unit with bad spark module causing bake or broil not to heat. Replaced spark module. Retested it snd oven is heating with no errors, job complete"
Near Rosamond, CA 93560
Patrick
Job Details: 02/13/2019
DISHWASHER AMANA ADB1400AGW1 Found the customer having issues with no wash ops. Fills and drains but motor never kicks on. Motor is getting voltage to it. Just hums. Needs new motor ; ordrng 1 W10888591 (pump and motor)
Near Delano, CA 93215
Erick
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LW Cycled unit snd found damper door no closing causing items to freeze in rc. Replaced damper. Retested it and unit is now cooling with no errors. Job complete
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Defrosted fresh food evaporator and replaced listed parts Tested ok
Near Palmdale, CA 93550
Patrick
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found the customer having issues with the unit not cooling properly. No air flow to the fridge section. The evap in the freezer is over frosted. The unit failed then started to work and then failed again. Ordering harness and control and will replace thermistor when I return ; ordrng 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL )
Near Bakersfield, CA 93311
James
Job Details: 02/13/2019
VENTHOODS WHIRLPOOL UXL5430BSS1 Switch defective won’t turn off; ordrng 1 W10531088 (switch-pb)
Near Bakersfield, CA 93313
James
Job Details: 02/13/2019
MICROWAVE FRIGIDAIRE NANANANNANA Canceled by me
Near Palmdale, CA 93551
Patrick
Job Details: 02/13/2019
RANGE WHIRLPOOL WFG515S0ES0 Customer having same issue where the unit doesn’t stay on after temp is reached. No error codes stored. I’ve already replaced harness and grounded the ignitor out. Needs controls. Control sent was used. Need to reorder ; schdld next appmnt for 2/13 WED !
Near Chowchilla, CA 93610
Kenneth
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 Installed control board and tested unit. Unit is now working properly. Customer approves function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWB880BW0 "Installed suspension, valve, tub ring, dispenser and tested unit. Unit is now working properly. Found no leaks at the time of service. Informed customer that if they see another leak to give us a call back out."
Near Bakersfield, CA 93312
Dane
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 When I arrived at home everything was in working order. Customers complaint was that ice cream in the freezer was still too soft. All fans working normally all temperatures normal all thermostats gave correct reading. Set this appointment up for a Monday through Friday and give it back to gym because this is his call; saved tckt
Near Modesto, CA 95358
William
Job Details: 02/13/2019
FREEZER WHIRLPOOL WRT318FZDW02 "Found only normal operating noises, check unit temps found normal operating temps for freezer & FF food area. cx says noise is not repetitive. unit operating as designed"
Near Modesto, CA 95350
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8500DC5 "F8E1, found unit with smashed in console, found water valve plug on main control not seated properly, reseated water valve plug, ran calibration cycle, ran self diagnostics, ran wash cyclemj"
Near Tracy, CA 95376
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW5000DW1 "Replaced drive motor, ran self diagnostics, unit operating as designed"
Near Lancaster, CA 93536
Patrick
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8800YC Removed and replaced tub and basket. Heater connector broke. Needs new heater ; ordrng 1 WPW10325894 (heater)
Near Merced, CA 95348
Kenneth
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TD0 Found unit with a faulty compressor. Compressor will make a knocking noise while it’s running. Ordering new compressor. Rescheduled customer for Saturday 2-16-19; ordrng 1 5303918659 (compressor)
Near Visalia, CA 93277
Erick
Job Details: 02/13/2019
REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Found ice maker with frozen water tube causing it not to make ice. Defrosted and repalced water tube. Retested it and it now cycles and filled with no errors. Job comp; used 1 241920103 (WATER TUBE) from stock
Near Bakersfield, CA 93307
James
Job Details: 02/13/2019
REFRIG/SIDE-BY-S KITCHEN AID KRSF505ESS00 Replaced listed part due to no coolTested ok
Near Modesto, CA 95355
William
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW8000DW3 "removed drain pump, cleared debris, found drain pump not pumping water, ordered drain pump for unit.; ordrng 1 W10876600 (drain pump)"
Near Los Angeles, CA 91344
Michael
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KBSN602ESS01 Cx states unit makes a low buzzing sound intermittently.Tech observed evap fans op as designed with no issue.removed lower cover and noise is emitting from condenser fan motor. Sound is vibrations traveling through unit to counter top due to large wooden ships placed tightly between counter and unit. Removed shims and noise went away. Recreated noise several times for cx. Unit ops as designed with no further issues job complete
Near Glennville, CA 93226
Jim
Job Details: 02/13/2019
DRYER WHIRLPOOL WED75HEFW1 Customer complaint is that the dryer does not completely dry the cloths. 220volts to the unit. Dryer vent is clear. Ran unit in time dry and the temperature cycled between 130 and 155. Ran unit for 25 minuets and unit tested ok. Ran unit in a normal cycle with the sensor. Placed a wet towel over the sensor bars and ran the unit. The exhaust temperature rose from 98 degrees to 108.Installed dryer repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Buttonwillow, CA 93206
Jim
Job Details: 02/13/2019
OVEN LINCOLN n/a Bad thermostat. It will take about a week to get the part and complete the jobPlease call to confirm you want the job done; rqstng P&A on 1 357067 (THERMOSTAT)
Near Bakersfield, CA 93312
Jim
Job Details: 02/13/2019
OVEN MAYTAG MGR6600FZ0 F2E1 fault code replaced control board. Unit tested ok
Near Los Angeles, CA 91401
Raymond
Job Details: 02/13/2019
REFIRGERATOR KITCHEN AID KFCP22EXMP1 "Upon arrival unit had pantry support broken with tab missing. Quoted cx 115 SC, 99.99 labor, parts 4708. Collected 115 on check 4486 150.60 due.; ordrng 1 WPW10121977 (endcap) and 1 WPW10122078 (endcap)"
Near Los Angeles, CA 91040
Raymond
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Installed gum sealer and heater. Tested unit, unit functions as designed."
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL ED5RHEXMQ00 "Noisy refrigerator. Checked unit and found evaporator fan motor blade hitting ice buildup, due to ice maker fill tube leaking. Manually removed the ice and installed a plastic sleeve around the fill tube. Tested ok."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 02/13/2019
WASHER WHIRLPOOL WTW4816FW2 Set unit in diagnostic and found an F3E1 code (Pressure system fault). Checked unit and found restricted pressure switch hose. Cleared restrictions. Tested ok.
Near Santa Maria, CA 93454
George
Job Details: 02/13/2019
RANGE GE RGBS100DMBB Found range oven not functioning found connector bake valve broken need to replace bake valve ok to order part.; ordrng 1 RGBS100DMBB (BAKEVALVE)
Near Nipomo, CA 93444
George
Job Details: 02/13/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Found shaft missing need to order shaft and seals ok to order.; ordrng 1 W10847834 (clip) and 1 WP2198628 (seal) and 1 WPW10347114 (shaft)
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 02/13/2019
WASHER MAYTAG MVWC565FW1 "Set unit in diagnostic and found no error code. Customer still having issues with the washer getting out of balance. Customer is using this unit to clean mops. Contacted tech line and he suggested to instruct the customer to don't use it to clean this type of items. SR #7724147858, also contacted Trade Partners SR#7723989372."
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 02/13/2019
WASHER MAYTAG MVWB765FW2 Set unit in diagnostic and found a F0E5 code (Off balance). Checked unit and found a loose agitator. Adjusted agitator. Ran a automatic/manual test. Tested ok.
Near Merced, CA 95341
Kenneth
Job Details: 02/13/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Found unit not making ice due to faulty ice maker. Ice maker was off. Turned on ice maker. Ice maker cycled and by the time it was fully cycled it was switched off again. Ice maker is turning itself off every time it cycles fully. Replaced ice maker and tested unit. Unit is now working properly. Customer approves function at this time.
Near Bakersfield, CA 93306
Jim
Job Details: 02/13/2019
WASHER WHIRLPOOL CHW9060AW0 Drain pump has a vibration but works. I am not able to get a fault code to be pulled up from stored memory. An F70 code is a communication error which can be any electrical issue and there are no know test to pinpoint the cause. Most common source is the wire harness. ; rqstng P&A on 1 WPW10201879 (harns-wire)
Near Merced, CA 95341
Kenneth
Job Details: 02/13/2019
DRYER WHIRLPOOL WED5000DW2 Found unit not heating properly due to clogged venting. Informed customer to get a vent cleaner out to clean there venting. All functions working properly. Handle for customer #W10861225
Near Merced, CA 95340
Kenneth
Job Details: 02/13/2019
WASHER MAYTAG MVWB835DW1 Found unit with F5E3 error code indicating faulty lid lock. Tested lid lock and found it not working properly. Ordering lid lock. Ordering new suspension. Unit is 5rowing overload error code. On even the slightest load. Rescheduled customer for Friday 2-15-19; ordrng 1 W10810403 (lid lock assy) and 1 W11130356 (suspension)
Near Atwater, CA 95301
Kenneth
Job Details: 02/13/2019
DRYER WHIRLPOOL WED7000DW1 Found unit not heating properly. For und power cord with proper voltage but was loose on terminal block causing unit not to get full 240 volts. Secured power cord to terminal block fully and tight. Tested unit. Unit is now workin*properly. Customer approves function at this time.
Near Porterville, CA 93257
Erick
Job Details: 02/13/2019
DRYER ROPER RGD4516FW0 Found unit not tumbling due to ripped belt. Replaced belt. Retested it and unit now cycle and heats. Job comp; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
WASHER MAYTAG MVWB835DW1 Cycled unit and found unit powering off while attempting to run diagnostics. Units relay is failing causing failure. Replaced control. Replaced board. Retested it and it passed all tests with no error.s job comp
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
DISHWASHER WHIRLPOOL WDT710PAHW UNIT IS 7NDER LOWES DISPATCH ROBERT CONFIRMEDCycled unit and found it leaking from pump. Drain pump is not aligned properly with sump causing failure. Re secured both pup and sump. Retested it and it passed all tests with no leaks. Job comp
Near Visalia, CA 93292
Erick
Job Details: 02/13/2019
MICROWAVE WHIRLPOOL WMH32519FW Found 7nit with bad door switch causing fault. Replaced all door switches . Retested it and it passed all tests with no errors. Job complete