Near Fontana, CA 92337
Tyler
Job Details: 05/04/2020
RANGE WHIRLPOOL WGG745S0FS02 Customer stated that the grate is cracked in 2 places causing pans to move. Found defective grate. Ordering grates mot in stock.; ordrng 1 W11449099 (GRATE)
Near San Bernardino, CA 92408
Rod
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW6620HC0 Returned to replace defective part W11322905 and W11324037As designed operation returned with no issues
Near Baywood-Los Osos, CA 93402
Tom
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW72HEDW0 "Installed Bellow, ran diagnostic tests, all components functional, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Jurupa Valley, CA 92509
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer stated that the million on refer door is broken. Ordering mullion not in stock. Need to lift door when return.; ordrng 1 WP12722803AP (rail-mulln)
Near Morro Bay, CA 93442
Tom
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Upon arrival, customer states that unit does not open Dispenser to allow pod to enter unit. Ran unit in normal operation to observe behavior./Found no water to unit when called, visual inspection of water supply shows valve at wall was closed, recent garbage disposal replacement. Turned on valve, ran unit in normal operation, water supplied. Water Valve good, Recirculation Pump good, Drain Pump good, no opening of Dispenser. Visual inspection shows Dispenser disconnected from Control Board at Dispenser, secured connection, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Lompoc, CA 93436
James
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Found unit with unresponsive control panel. Buttons on right side working and responsive. Buttons inside black selection panel non responsive. ; ordrng 1 W11319991 (cntrl-elec)
Near Bakersfield, CA 93311
Erick
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHW Office cannot get a hold of customer. No voicemail set up. Cannot run call. Customer is a no-show; schdld next appmnt for 5/6 WED !
Near Lancaster, CA 93534
Jonathan
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW560CHW0 Found defective drawer.; ordrng 1 W11318755 (drawer)
Near Lancaster, CA 93536
Jonathan
Job Details: 05/04/2020
FREEZER KITCHENAID WRV986FDEM Found defective thermistor and fan; ordrng 1 W11109595 (motor-evap)
Near Santa Clarita, CA 91351
Randy
Job Details: 05/04/2020
WASHER AMANA NTW4516FW1 F0E2 over suds condition. F0e5. Off balance load detected. Found not spinning found belt was off motor . Placed in correct spot. now spinning properly. Ran diagnostics cleared codes. Now working. Job complete
Near Lancaster, CA 93536
Jonathan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found defective control board. ; ordrng 1 W11224256 (cntrl-elec)
Near Porterville, CA 93257
Michael
Job Details: 05/04/2020
DRYER MAYTAG MGDB835DW4 Cx states unit sometimes makes a rattling noise but unit needs to run for excessive time. Unit is running check lint creek light was illuminated. Cx states dryer vent exits on the roof.Cx states they cleaned the dryer vent with a blower but did not run a cleaning brush through the hard piping.Dryer is running on timed dry entire time and tech was not able to recreate issue. Advised cx to record event and call back if issue persist. No functional failures while tech is in the home. Job complete
Near Redlands, CA 92373
Rod
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KRSC500ESS00 Andrew in wfcc tech line ref# 7727671581. Use autho code KPNH8PNFP1Found that addional issues with user interface control. User interface won’t respond to all buttonsPrepaid labor 150.00 C/C 3164855486. Trip already paid on first attempt on this separate issue.; ordrng 1 W10822646 (cntrl-elec)
Near Clovis, CA 93611
Andrew
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 Checked unit pressure and was 8 inches in vacumn and head pressure was 185. Ran diagnostics test 4 pressure equalized test 4 sub 4 low side was 2 psi and high side was 138 psi. Test 4 sub 5 low side was 8 inches vacumn and high side was 200 psi. Unplugged unit in test 4-5 dumped charged. Removed cap line from freezer evap. Ran 130 psi charge and no nitro coming out of freezer cap line. Called WPL techline to document SR# 7727641379 unit sent for product review.
Near Bakersfield, CA 93312
Jim
Job Details: 05/04/2020
DISHWASHER KITCHEN AID KDTE204ESS4 Fault 7-1 No temperature rise detected. Heater did not turn on in diagnostic testing. Touch pad was difficult to work. Wash motor will decrease in pressure durning the testNo high loop in the drain hose. Will be causing dirty water to drain back into the dishwasher.; rqstng P&A on 1 W10696509 (heater) and 1 W10902006 (cntrl-elec) and 1 W10905441 (console) and 1 W11084657 (pump&motor)
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
DRYER ELECTRIC MAYTAG MVWC565FW0 Missing parts in the boxes and a defective lid lock; ordrng 1 W10752187 (screw) and 1 W10837741 (lid strike) and 1 W11307244 (latch) and 1 W11385424 (RETAINER)
Near Hanford, CA 93230
Enrique
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD5000DW3 "Whirlpool dryer not heating , Found shorted thermal cut off . Installed new part . Tested it , all functions work as designed ."
Near Los Angeles, CA 91344
Randy
Job Details: 05/04/2020
DRYER MAYTAG MDG4000BWQ Found cx wants the unit looked at. Found outside units. Found bad bearings wheels. ; ordrng 1 12001541 (bearing & roller asy) and 1 WP6-3700340 (bearing)
Near Corcoran, CA 93212
Enrique
Job Details: 05/04/2020
RANGE WHIRLPOOL WFC150M0EW0 Installed new control . All functions tested normal .
Near Santa Clarita, CA 91355
Randy
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 Replaced freezer gasket. Replaced top gasket. Found defective in the middle need new one. ; ordrng 1 W10830047 (gasket-fip)
Near Tulare, CA 93274
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW Cx complaint is that they are not getting enough water to unit. Found cold valve solenoid clogged with dirt. Cleaned out valve and re installed. Unit now getting proper amount of water to unit. Tested and calibrated. All ops now testing out normal. Unit now working by design. Job complete.
Near Fresno, CA 93711
Timothy
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Inspected unit and found a gap at the ULH FC door gasket. Steamed gasket and frosted area. Door is sealing better tracks feel like they have more resistance than intended after clearing them of frost. Checked damper operation. Damper is opening and closing properly.; ordrng 2 WP13055901 (slide)s
Near Denair, CA 95316
Cruz
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Complete- cod- oow- cx claim ff compartment is not cooling properly, found Condensation on ice box, found fan not blowing causing condensation, found temps in ff @ 40° which is normal found temps in fc @ 5° which is normal, led module lights flickering at times according to the customer, unit needs parts ($245.79 wpw10675033 main cntrl) ($317.71 w10804160 led cntrl elec) ($130.09 w10846539 fan) labor ($125.00) service call($115.00) tax ($55.33) total amount ($997.92) cx paid with a personal check of $115.00 only, send cx this work order and receipt via email please thanks."
Near Ducor, CA 93218
Michael
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW2 "Cx showed tech two videos of unit in use. One video in rinse mode and the other vid in spin cycle both making wobbling noises.Removed agitator and hub drive and inner wash tub found nothing damaged or any indications of any issues. Tub spins freely by hand with no noises.Tipped unit back and removed splutch kit and is good, shifter arm is good motor is good no idea what’s going on. Ordering gearcase W11035751And inner wash tub W10752719Office to contact cx when parts are available; ordrng 1 W10752719 (INNER WASH TUB) and 1 W11035751 (GEARCASE)"
Near Templeton, CA 93465
Tom
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDFE104HWH0 "Ran unit in normal operation, drain good, water fill good, no rotation from Recirculation Pump. Order and replace Sump and Pump and Control Board./Sump and Pump - (W11085683)Control Board - (W11305303); ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)"
Near Avenal, CA 93204
Enrique
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 "Maytag washer not advancing wash cycles and makes rattling noise . In diagnostics found shifter fault , installed new shifter , retested it . Control shuts off , also washplate and drive hub assembly are stripped .; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11116592 (cntrl-elec)"
Near Templeton, CA 93465
Tom
Job Details: 05/04/2020
FREEZER MAYTAG MZF34X16DW00 "Upon arrival, found unit unplugged. Customer states that unit is tripping GFI protected circuits, not the main circuit breakers. Informed customer that appliances are preferably powered by circuits not protected by GFI due to the potential for exceeding the GFI limits. Refrigerator in home pulled forward and circuit used to power unit. U it has power, unit starts cooling, no trips. Evap Fan good, lights good, door switch good, Compressor good, no leaks detected, check okay. Informed customer that Washer and Dryer plugs in garage are usually not GFI protected, tested at new power source, check okay. No damage to unit or home from tech, job complete."
Near Hanford, CA 93230
Enrique
Job Details: 05/04/2020
RANGE WHIRLPOOL WGE745C0FS01 Inspected whirlpool range . Cooktop right front burner glass cracked ( stress crack ) . ; ordrng 1 W10877558 (cooktop)
Near Merced, CA 95340
Kenneth
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KBSD612ESS01 Installed grill
Near Atwater, CA 95301
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 Unit not advancing due to worn drive hub. Replaced drive hub and tested unit. Unit is now eorking properly. Customer approves function at this time.
Near Turlock, CA 95382
Kenneth
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRF535SWHZ04 Snow in freezer. Founf unit gapping on freezer door gasket. Sealed gasket. Tested. Unit is working properly. Customer approves.
Near Baldwin Park, CA 91706
Juan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Replaced air tower, applied sealant to cabinet/liner (freezer)"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0 "Verified unit in warranty Checked operations unit was full of suds customer doesn’t use the rinse aid but does use cascade with Dawn soap in it , cleared out all the soap suds told the customer don’t use cascade pods anymore with Dawn tested operations did not find any leak while I was on premises while the unit was running operating normal now"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Checked the unit fresh food section is 51°F freezer section is 10°F check both evaporators found at the fresh food evaporator was frozen over needs new main board , u I board and thermistor harness assembly with the evaporator fan motor to repair the unit, Evap motor asm 87.42 , support 13.57 , u I board 259.04, main board 254.75 tax 44.57 trip 115.00 labor 188.00 totaling $962.39 mr declined to repair at this time collected $115.00 paid on card"
Near Moorpark, CA 93021
Aaron
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked operations unit is working ok , pulled out checked condenser fan it’s ok compressor, went into diagnostics and tested the dampener door and fans operating ok no abnormal sounds even cycled the icemaker everything is working correctly tested everything that moves and opens and closes and turns on and fans and compressors unit is working as designed unable to duplicate any noises at this time unable to find anything wrong with the unit at this time"
Near El Monte, CA 91732
Juan
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW1 "Replaced gearcase, washplate, drive pulley, suspension rods. Checked ops, unit is working fine.(used Autho# WPYN400XL2)"
Near Montebello, CA 90640
Juan
Job Details: 05/04/2020
WASHER MAYTAG MVWB955FW1 "Replaced gearcase, washplate and bolt. Checked ops, unit is working fine. (used Autho3 MPYMZPYXL2)"
Near Tulare, CA 93274
Enrique
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW4815EW Installed valve . Performed calibration . All functions tested normal . No leaks .
Near Apple Valley, CA 92308
Cesar
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 On last visit heater for defrost had came on but done only a partial defrost leaving ice build up in center of evaporator. Since last visit unit has not done any defrost cycles attempted to run a forced defrost and heater failed to come on found no power from main control to heater at this time fan motor had been replaced so fan no longer affecting control. Determined short also damaged control ; ordrng 1 W10759802 (cntrl-elec)
Near Paso Robles, CA 93446
Tom
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM704ESS0 "Ran unit, found water dripping from Diverter, visual inspection shows dripping coming from above, attempted to reposition Diverter in Sump Housing, no change. Customer requests a call into Whirlpool for additional coverage if available due to unit age and limited warranty options, tech will call Partners. Create pseudo for tech to call Partners during operational hours./Sump and Pump - (W10861526)/Parts - 244.15Labor - 95.00SC - 115.00Tax - 18.92Total - 473.07/Customer provided with estimate, agrees to estimate, waiting for confirmation from Whirlpool./NOTE - CREATE PSUEDO FOR TECH TO CONTACT PARTNERS; O-emld tckt"
Near Santa Maria, CA 93455
James
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found unit not producing water from door and small mis snapped ice cubes. Customer stated water filter had never been changed. Advised customer to purchase and change filter to restore water function. Otherwise unit is working as intended.
Near Los Angeles, CA 91342
Randy
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTM354DSS5 Found not installed properly. New install. Door on wrong hinge. Corrected now closing properly. Working as designed job complete
Near Bakersfield, CA 93307
Dane
Job Details: 05/04/2020
WASHER WHIRLPOOL MVWC565FW Upon arrival the unit would not fill. The unit was giving a long fill fault code. Removed and replaced water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93301
Dane
Job Details: 05/04/2020
OVEN AMANA AGR4230BAW3 Checked all connections with soap test and got no bubbles. Ran unit forthree cycles on the oven and neither myself or the customer got any gas smell. Unit functions normal
Near Atwater, CA 95301
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW2 Found unit powering motor everytime lights came on. Or randomly while in standby. Replaced main control and tested. Unit is still doing it. Ordering new harness and motor. Also ordering new capacitor. ; ordrng 1 W11255099 (Harness) and 1 W10885487 (Motor) and 1 W11428524 (Capacitor)
Near Perris, CA 92570
Kevin
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Unit not cooling and not making ice. Found to issues. Unit not cooling due to frozen over evaporator caused by failed evap fan motor, I found ice maker not finding home position and fill valve leaking causing frozen fill line to ice maker. Ordering parts.; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Near Highland, CA 92346
Rod
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Machine controls not fully illuminatedConfirmed Low voltage issues caused by wiring connections ..........securedCorrection made and as designed op will return in 24-48 hrs
Near Riverside, CA 92503
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer stated that the refrigerator compartment is freezing items found diffuser is not opening and closing removed and replaced diffuser tested all works good at this time.
Near Turlock, CA 95380
Kenneth
Job Details: 05/04/2020
DRYER WHIRLPOOL WED7500GC0 Unit DOA. Proper voltage. Not turning on. Ordrring new fadcia and control. Rescheduled customer for 4-29-20; ordrng 1 W11124268 (Fascia) and 1 W11124284 (Control)
Near Santa Paula, CA 93060
Aaron
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW3 "Unit has an F6 E2, miscommunications between u I and main board needs main board and console called tech line said replace the main board and console at the same time ,ordered part ; rqstng P&A on 1 W11112656 (console)"
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 05/04/2020
RANGE- GAS AMANA AGR5330BAS3 "Customer was complaining of Burners Heads Flames are uneven with no minimum, also Front Right Burner Head having a late ignition. I checked the unit and I found Front Right Electrode Clip out of position. Secured Igniter Clip and adjusted all minimum on all Burner Heads. Tested ok."
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SMBW00 "Customer was complaining of Crisper End Cap broken. I checked the unit and found the left side End Cap Pin was broken as well the left side door too low. Replaced: End Cap (W10874836), Cover (W10827015), and adjusted Door adding a Nylon Washer to the bottom hinge. Tested ok."
Near Pasadena, CA 91103
Francisco
Job Details: 05/04/2020
WASHER WHIRLPOOL A9800 "Removed and replaced siphon elbow, cx provided part. Tested ops no leaks. Unit now checks ok."
Near Altadena, CA 91001
Francisco
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS Checked unit found ice maker not cycling. Removed and replaced ice maker adjusted door and tested ops unit now checks ok.
Near Pasadena, CA 91107
Francisco
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Checked unit found fc at 0 and ffc at 35 degrees. Unit checking ok. Explained to cx how measuring temp with thermometer is not a good idea.
Near Baldwin Park, CA 91706
Juan
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 "Burnt out drain pump, loose suspension rods. Drain pump and suspension rods need to be replaced.; ordrng 1 W11130362 (suspension)"
Near Victorville, CA 92395
Darren
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Removed obstruction from drain pump, cycled unit, checks out okay."
Near San Bernardino, CA 92407
Rod
Job Details: 05/04/2020
DRYER MAYTAG MGDB835DC4 Returned to replace defective parts.... W10682013 and W11133021As designed op returned
Near Nuevo, CA 92567
Kevin
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW1 "Removed and replaced gearcase, washplate and basket. Tested unit. All tests good. "
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
OVEN WHIRLPOOL RBD305PDB14 The rebuilt board is giving a fault code of F5E1and F5E2. The latch and switches test ok. Per Whirlpools tech line the board is faulty
Near Visalia, CA 93277
Chase
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Unit still not cooling properly, frost still building up on back wall after doing recommended repair. Called into WPLTS spoke with Kurt, took voltage readings to heater heater reading proper volts. Jumped heater heater now coming on with no problems. Cleared drain tube and defrosted. Installed new icemaker. All ops testing normal time of repair. Job complete."
Near Farmersville, CA 93223
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW0 Installed new latch. All ops now testing normal. Job complete.
Near Nuevo, CA 92567
Kevin
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Took pic of pop. Unit led light not coming on in RC compartment. Found shorted led module. Ordering modules. ; ordrng 1 W11205082 (module) and 1 W11205083 (module)
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/04/2020
DRYER MAYTAG MGDB855DC4 Unit not drying. I found restricted airflow through venting. Instruct customer on clogged venting. All tests good.
Near Riverside, CA 92506
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL KSSC42FJS00 Sealed system leak. Ordering sealed system parts. Please get authorization for extra labor for sealed system and two man for KC and TF to run call unit is in tight spot.; rqstng P&A on 1 4388574 (evaporator) and 1 W10309994 (compressor) and 1 WP2004545 (heater-pan)
Near Tulare, CA 93274
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW2 Cx forgot to turn on water. All ops testing normal with this machine. Job complete.
Near Earlimart, CA 93219
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWB865GW0 "F5e1, found faulty lid lock. Replaced lid lock. Calibrated then tested. All ops now testing normal. Job complete."
Near Delano, CA 93215
Chase
Job Details: 05/04/2020
REFRIGERATOR AMANA ART318FFDW06 "Unit is roach infested, crawled into compressor ate up at relay and control board also dead. Called into WPL to document. Warranty is voided. Job complete.SR# 7727603380"
Near Moreno Valley, CA 92553
Kevin
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID WRV986FDEM00 "Removed and replaced auger motor, auger shaft and ice bucket. Tested unit. All tests good."
Near Hesperia, CA 92345
Darren
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed dye dryer, return Tuesday to black light.; schdld next appmnt for 4/28 TUE !"
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 Short a diode ordering wire harness to correct the problem; ordrng 1 W10679948 (harns-wire) and 1 WPW10242407 (cord-power)
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced water valve.unit tested ok
Near Bakersfield, CA 93314
Jim
Job Details: 05/04/2020
COOKTOP WHIRLPOOL WCG55US6HS00 New cooktop has scratches. Customer would prefer to wait for another one to come in; ordrng 1 W11204395 (cooktop)
Near Fresno, CA 93720
Andrew
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Removed and replaced solenoid valve body checked unit temperatures OK checked freezer evaporator and it was frosting over before frost pattern. Checked refrigerant cabinet that breeder and it was frosting or a full frost pattern. It is cooling advise customer to give 24 hours for temperatures to just in unit start making ice. 7727002925 file number.
Near Apple Valley, CA 92307
Cesar
Job Details: 05/04/2020
KITCHEN KITCHENAID KDTE254EBL2 1 of 3 blue wires that feeds power to the motor was broken interrupting power to wash motor. installed a new connector and all tested good
Near Visalia, CA 93291
Chase
Job Details: 05/04/2020
WASHER MAYTAG MVWB855DW0 Found leak coming from water valve housing. Ordering part for repair. ; ordrng 1 W11172234 (VALVE HOSUING)
Near Cambria, CA 93428
Rich
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "1.4 K at mullion heater. Same reading at control board. Tested circuit to ground , tested ok. No power to heater, checked at control CN8 Connector no output voltage. Customer declined repair wants unit submitted for exchange.SR#7727676169Control board needed, RC door gasket needed, 5/16X5/16 anti drip needed."
Near Los Angeles, CA 91311
Danny
Job Details: 05/04/2020
FREEZER KITCHENAID KRFF707ESS01 Unit is not making ice Put unit into test and found error code e5 for ice maker Bad thermistor Replaced ice maker and reinstall unit Power up and no more error codes Advised client to allow 24hrs for unit to reach proper temp and to make ice Unit is now working properly Collected payment by card
Near Malibu, CA 90265
Joe
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8800YC1 Replaced hose tested unit job complete
Near Victorville, CA 92392
Cesar
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Ice maker arm came out of its mounting hole causing ice maker not to recognize when bucket is full and not allowing customer to turn ice maker off also found it was slightly bent making it easy for it to pop out. Bent arm back to factory and installed it all tested good
Near Highland, CA 92346
Cesar
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM00 E2 code ice maker not able to find home position. Tested unit found failed motor on ice maker will not cycle ; ordrng 1 WPW10764668 (ice maker)
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD8000DW1 Customer was complaining of dryer been noisy during operation. I checked the unit and I found an object in the blower wheel Housing and a worn out Idler Pulley. Removed object and installed a Dryer Repair Kit (4392067). Tested ok.
Near Los Banos, CA 93635
Kenneth
Job Details: 05/04/2020
DISHWASHER AMANA ADB1400AGW0 Found unit not filling with water. Found float switch not installed properly. Installdd float properly so it can engage switch properly. Tested unit. Unit is now working properly. Customer approves
Near Los Banos, CA 93635
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FW2 Found water trickling into unit due to faulty water valve. Quoted customer $341.87. Customer approrved. Replaced water valve with Pre-ID and tested unit. Unit is now working properly. Collecyed $341.87 via check#1982
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced connector (8201815), Connector (WP2314271), Water Reservoir (W11346222), Water Valve (W11043013), Returned Defective Water Valve (W11043013). Tested for leaks. Tested ok."
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced: Drive Hub (W10528947), Wash Plate (W10752283), Screw (W10752187), and Suspension (W11130362). Ran a automatic and manual diagnostic test. Tested ok."
Near Covina, CA 91722
Tyler
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD4815EW1 Customer stated that the timer broke. Found timer broken. Removed and replaced timer. Tested all works good at this time.; used 1 WPW10185981 (TIMER) from stock
Near Santa Ynez, CA 93460
James
Job Details: 05/04/2020
REFRIGERATOR MAYTAG MSS25C4MGW00 Found icemaker twisted and deformed in tray. Replaced icemaker. Ran icemaker test. Icemaker operating as intended and filled with water during fill test. Unit is operational at this time.
Near Bakersfield, CA 93309
Michael
Job Details: 05/04/2020
REFRIGERATOR AMANA ASI2575GRB01 Cx states unit rattles when the rc door is closed.Found right side roller down and left side up causing unit to wobble on uneven tile floor. Leveled unit and is now standee and no longer rattles. Job complete
Near Bakersfield, CA 93306
Patrick
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KRFC704FPS01 Needs new board ordering compressor kit. Charging customer when I return for the inconvenience ; ordrng 1 W11393142 (COMPRESSOR KIT)
Near Los Angeles, CA 91307
Danny
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Unit not making ice Found heaters not getting power Replace ice maker and heater Replaced valve and main control and you ui panelSet unit to proper temps Advised client to allow 24hrs for unit to reach proper temperature
Near Covina, CA 91722
Tyler
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Customer stated that the unit is leaking. Found drain is backing up. Removed and replaced drain tube kit per service pointer. Tested all works good at this time. Customer to defrost unit.; used 1 W10619951 (TUBE DRAIN) from stock
Near San Luis Obispo, CA 93405
Rich
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced adjusters. Ran diagnostics passed. Operating as designed.Costco 2 Year warranty ; O-emld tckt
Near Malibu, CA 90265
Joe
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD6620HW0 Replaced burner tested unit and unit began to heat. Job complete
Near Santa Clarita, CA 91354
Raymond
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE304GPS0 "Adrian SR 7727676046 Janett SR 7726444245 upon arrival cx states unit is having issues drying and is leaking from front left corner, found unit with suds issue causing leak from front left corner and causing unit to have poor drying performance. Calibrated unit and documented with tech line and true partners. Tech line gave a few tips to clear suds, cx states that is too much to deal with having a brand new unit, and was upset. To avoid further call backs for a functioning units, documented with TP, and asked for permission to bill out for trip labor. They approved. Bill out for labor. Unit functions as designed. Instructed cx on soap suave and tricks from tech line. And documented trey partner to confirm billing. Unit functions as designed."
Near Apple Valley, CA 92308
Cesar
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL GU2600XTPS6 Latch on dispenser not working door will not stay shut on dispenser ; ordrng 1 WP8558129 (dispenser)
Near Moorpark, CA 93021
Aaron
Job Details: 05/04/2020
M/W OTR WHIRLPOOL WMH32519HB4 Replaced the microwave door tested operating ok now at this time
Near Bakersfield, CA 93312
Alejandro
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found the unit not cooling normal,verify leak in refrigerator evaporator, replace evaporator service valve,charge refrigerant,check condenser compressor and refrigerator fan motors running normal ; pckd up 1 W10913906 (coupler 1/4)"
Near Los Banos, CA 93635
Kenneth
Job Details: 05/04/2020
WASHER MAYTAG MVWC465HW2 Long drain error. Faulty drain pump. Ordrrkng new drain pump. Rescheduled customer for saturday 4-25-20; ordrng 1 W10919003 (Drain pump)
Near Dos Palos, CA 93620
Kenneth
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW92HEFW0 Installed ACU and pressure switch. Tested unit. Unit is now working properly. Customer approves function at this time.