Near Riverside, CA 92501
Tyler
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW5840BW0 Customer stated that unit made grinding noise on the bulky wash cycle. Checked unit for error codes found suds code. Calibrated unit and cycle tested unit found cover rubbing on pulley. Fixed and tested all works good at this time.
Near Los Angeles, CA 91344
Raymond
Job Details: 05/05/2020
OVEN KITCHENAID KEMS378SSS03 "Upon arrival cx states unit has no light. No display on microwave appliance module but unit could still heat with no faults., removed control panel and found burnt fuse, no voltage to transformer. Replaced fuse and tested, voltage to transformer and 12v at bulb. Bulb burnt. Also communication failure had shown on lower oven appliance manager, replaced bulb and tested, microwave appliance manager now has no operation but options and clock button still active. Microwave appliance manager is shorted but not has stopped unit from operating. Needs appliance manager. ; ordrng 1 WPW10460454 (cntrl-elec), used 1 W10138793 (FUSE) from stock"
Near Riverside, CA 92505
Tyler
Job Details: 05/05/2020
WASHER AMANA NTW4516FW3 Customer stated that the unit is making a screeching noise. Found motor making noise. Ordering motor not in stock.; ordrng 1 W10890624 (motor-drve)
Near Canyon Country, CA 91387
Raymond
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival unit not draining. Tested and found drain pump running, but no restriction found in drain line. Replaced drain pump and tested, unit still not draining. Found one way check valve sticking closed not allowing unit to drain. Needs drain hose.; ordrng 1 WP285655 (clamp) and 1 WPW10545278 (drain hose)"
Near Westlake Village, CA 91362
Joe
Job Details: 05/05/2020
ICEMAKER KITCHENAID KUIX505ESS1 Unit will not create ice because the thermister will not allow it to cool.ordering part; ordrng 1 WPW10511923 (thermistor)
Near Santa Clarita, CA 91390
Raymond
Job Details: 05/05/2020
WASHER MAYTAG MVWB855DC2 Upon arrival unit not turning on. F6e2 communication failure. Needs console and control.; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)
Near Agoura Hills, CA 91301
Joe
Job Details: 05/05/2020
RANGE JENN-AIR JGRP548HL00 found unit has a f3e3 error code. ordering parts.
Near Perris, CA 92570
Rod
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Freezer illumination is out. Confirmed Ordering led module and led driver; ordrng 1 W11205083 (module) and 1 WPW10553630 (escutcheon)
Near Fontana, CA 92336
Tyler
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Customer stated that console is resetting itself. Ordering console not in stock.; ordrng 1 W11297728 (console)
Near Tracy, CA 95376
Lance
Job Details: 05/05/2020
FREEZER KITCHENAID KRSC503ESS00 "Installed 2 led lights, still freezer light not working. Need to re route for side panel freezer light. Needs additional led light side strip. We will re route; ordrng 1 W10876365 (light)"
Near Santa Clarita, CA 91390
Raymond
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Upon arrival cx states unit beeps and has to open and shut rc door. Found door not engaging door switch properly needs door and badge.; ordrng 1 LW11038913 (dor-fip) and 1 W11223753 (nameplate)
Near Sierra Madre, CA 91024
Juan
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Frost build up on fresh food evaporator. Frozen over evaporator drain hole. Ran diagnostics, ice box fan is very weak. Fresh food evaporator with harness assembly, and ice box fan need to be replaced. Will like to replace lower drain tube, but no longer available. Customer will call us back if he wants us to proceed with the repair.Access needs to be created to be able to get behind unit."
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 05/05/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Customer is concerned of spontaneously start working or changes in the day and time on the Display. I set the unit in diagnostic and There was a multiples E6E0 codes (User Interface related problems) See Pictures. Ordered the User Interface (W11339755),and the Bezels (W10906020). ; ordrng 1 W10906020 (bezel-swth) and 1 W11339755 (USER INTERFACE)"
Near Pomona, CA 91768
Jaime
Job Details: 05/05/2020
REFRIGERATOR AMANA AFI2539ERM00 Installed ice maker and water valve
Near Oxnard, CA 93033
Joe
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced screw and nameplate but unit now needs a hinge. Ordering part.; ordrng 1 W11027248 (HINGE)
Near Los Angeles, CA 91304
Joe
Job Details: 05/05/2020
RANGE WHIRLPOOL GY397LXUB02 Units control is causing unit to overhear by reading a bad temperature. Ordering part.; ordrng 1 WP8507P390-60 (cntrl-elec)
Near Los Angeles, CA 91304
Joe
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Units button is overreacting to being pressed ordering touchpad.; ordrng 1 WPW10151236 (cntrl-elec)
Near Los Angeles, CA 91307
Joe
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW1 Unit needs a control due to the control shutting it off early in the cycle. Ordering parts.; ordrng 1 W11162438 (cntrl-elec)
Near Los Angeles, CA 90272
Isidore
Job Details: 05/05/2020
RANGE KITCHEN AID WOD51ES4ES00 "Found thermal fuse open no display I removed and installed new thermal fuse test oven operation upper oven hi limit W11034459 open blower WPW10176670 weak, parts ordered ; schdld next appmnt for 5/7 THU !"
Near Palmdale, CA 93550
Jonathan
Job Details: 05/05/2020
DRYER AMANA NGD4655EW2 Replaced defective kit. Tested unit and is working properly
Near Los Angeles, CA 91423
Isidore
Job Details: 05/05/2020
FREEZER WHIRLPOOL WRT318FZDW02 "Found door seals were coming off not properly fitted, removed and reinstalled door seals. Customer state ice maker not working ,ice cream melted food spoiled in freezer, sealed not working correctly, evaporator W10836706 and compressor W11092625; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)"
Near Redlands, CA 92374
Rod
Job Details: 05/05/2020
DRYER MAYTAG MGD5500FW0 "SquealsConfirmed Idler wheel worn. Ordering for Tuesday April 5, 2020. 0800-1200 hrs do not schedule another time frame per Cx; ordrng 1 12796401 (rail-centr)"
Near Los Angeles, CA 91040
Leon
Job Details: 05/05/2020
RANGE WHIRLPOOL SF380LEKQ1 Cx states that unit is not working properly.After running diagnostic check find that light bulb wiring in oven section is shorted.Reconnect bulb connector.After running diagnostic check unit working properly as designed No Whirlpool Tech Line Support is available for documentation
Near Paso Robles, CA 93446
Jim
Job Details: 05/05/2020
MICROWAVE WHIRLPOOL KMBS104ESS03 Adjusted fan positioning. Still noisy. Replaced switches and unit still will not heat.COOL is displayed; schdld next appmnt for 5/4 MON !
Near Redlands, CA 92374
Rod
Job Details: 05/05/2020
DRYER MAYTAG MGDC465HW0 Burner will not heat clothesConfirmed Flame switch defective intermittent internal contact Feet were not installed or removed by vendor’s installerOrdering flame switch and feet. Were not supplied at install by vendor; ordrng 4 W11025920 (feet-lvlng)s and 1 WP338906 (sensor)
Near Hanford, CA 93230
Enrique
Job Details: 05/05/2020
REFRIGERATOR MAYTAG MF2676FRZ "Maytag refrigerator RC not cooling , Evaporator is clogged with frost . Customer needs to defrost the refrigerator so I can install the parts . Please schedule for Tuesday , last appointment of the day if possible .; schdld next appmnt for 5/5 TUE !"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 05/05/2020
REFRIGERATOR MAYTAG MBF1958XEB3 Customer is concerned of refrigerator fresh food compartment not cooling at all. I checked the unit and I found inoperative Evaporator Fan Motor. Ordered parts and rescheduled..; ordrng 1 W11024089 (motor-evap) and 1 WP2169142 (evaporator fan blade) and 1 WPW10503278 (refer elect cont brd)
Near Redlands, CA 92373
Rod
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC704FBS01 "No ice production Confirmed In door tube heater broken.........ordered Cx informed of 6- 8 week lead timePlease ship direct to consumer no storage at tech’s home.; ordrng 1 W11254958 (dor-fip)"
Near Glendale, CA 91207
Leon
Job Details: 05/05/2020
REFRIGERATOR JENN-AIR JFC2089BEP01 Cx has issue with ovenCx states that unit is not working properly.After running diagnostic check find that bake temperature is not going more 170Mod #JGRP436WP01Ser # D71407745, re-id parts Thermostat WP4450249Sensor WPW10131825Module spark WPW10331686Main board AM W10888661.
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer is concerned of low Ice Production and refrigerator been noisy. I checked the unit and I found not cycling properly and Damper Control very noisy. Ordered parts and rescheduled.; ordrng 1 W10873791 (icemaker) and 1 W11126296 (cover-frnt) and 1 W11164593 (diffuser)
Near Madera, CA 93638
Kenneth
Job Details: 05/05/2020
WASHER WHIRLPOOL WTW4855HW1 Faukty cold valve. 120 volts too not oumoing cold water. Wil pump hot water. Ordering water valve. Rescheduled customer for 5-5-20; ordrng 1 W11210459 (Valve)
Near Palmdale, CA 93551
Jonathan
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Found defective cont and light modules.; ordrng 1 W10908166 (module) and 1 W10908166 (module) and 1 W11205082 (module) and 1 WPW10769076 (cntrl-elec)
Near Victorville, CA 92394
Darren
Job Details: 05/05/2020
COMPACTOR WHIRLPOOL GC900QPPB6 "Start button failed, ordered control.; ordrng 1 WP9871824 (switch-off)"
Near Arvin, CA 93203
Patrick
Job Details: 05/05/2020
WASHER MAYTAG MVWC565FW Needs reschedule for Monday ; schdld next appmnt for 5/4 MON !
Near Hanford, CA 93230
Enrique
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Please reorder the compressor , all components are working but is not cooling ( no frost pattern ) . Seal system issue; ordrng 1 W11393142 (COMPRESSOR )"
Near Paso Robles, CA 93446
Jim
Job Details: 05/05/2020
FREEZER MAYTAG MFT2776FEZ00 "Upon arrival the freezer evaporator is iced over on the top. ;1 W10843055 (cntrl-elec) and 1 W10882135 (cntrl-elec)"
Near Bakersfield, CA 93313
Erick
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit does not have any physical damage or scratches door has bowed in the midddle. Middle drawer will need to be replaced.ed; ordrng 1 W11045125 (handle) and 1 W11307302 (dor-fip)
Near Bakersfield, CA 93311
Erick
Job Details: 05/05/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Custome has second oven with the same failure. Call office and spoke with Danny. Danny reach to customer. Ok for both at the same tie, ; ordrng 1 W11428583 (CONSOLE)"
Near Hidden Hills, CA 91302
Isidore
Job Details: 05/05/2020
WASHER MAYTAG MHW8200FC0 "Found drain pump WPW10605427 not working, part ordered; ordrng 1 WPW10605427 (pump-water 53.88)"
Near Paso Robles, CA 93446
Jim
Job Details: 05/05/2020
DISHWASHER KITCHENAID KDFE104HWH0 Left side rail is not closing properly; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Near Glendora, CA 91740
Jaime
Job Details: 05/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found 2 bad rocker switches, a mullion rail heater, and a possible water valve; ordrng 1 W11043010 (rail-mulln) and 1 W11043013 (valve) and 2 W11396033 (SWITCH)s"
Near Topanga, CA 90290
Isidore
Job Details: 05/05/2020
DISHWASHER WHIRLPOOL WDF330PAHW1 "Found water valve W11175771 not filling , part ordered; ordrng 1 W11175771 (valve-inlt 63.36)"
Near Los Angeles, CA 91403
Isidore
Job Details: 05/05/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Found freezer door wiring broken at lower hinge needs door LW10728959 replacement; rqstng P&A on 1 LW10728959 (dor-fip)
Near Glendale, CA 91207
Leon
Job Details: 05/05/2020
WASHER MAYTAG MVWB835DW3 Cx states that unit is not working properly.After running diagnostic check find error codes F2E1 ; ordrng 1 W11112656 (console)
Near Rancho Cucamonga, CA 91739
Cesar
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE334GPS0 Restricted drain pump a dish broke during the was and a shard of glass made it past the filter
Near Porterville, CA 93257
Michael
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD4815EW2 Cx states the dryer door does not close and allow unit to startFound striker was loose and not making into the door receiver.Straightened door and installed striker as it is designed. Catch now fits into receiver as designed. Had customer open and close door several times. Started timed dry and have proper ignition and venting. All ops are as designed job complete
Near San Fernando, CA 91340
Antonio
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW Replaced suspensions and cleaned out pump. Tested unit. Working ok.
Near Los Angeles, CA 91344
Antonio
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Repaired light module and tested. Working ok.
Near Santa Clarita, CA 91350
Randy
Job Details: 05/04/2020
OVEN WHIRLPOOL WOS51EC0AW02 Fuse blown. Unit stopped working after self clean. Dead on arrival. Found locked too. Unlocked for client. Found needs new fuse and possible tod. Cx declined at this moment Job complete. Safety sr#7727665507.
Near Santa Maria, CA 93455
Jim
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDF520PADM0 Fault 4- 3. 7-1. Faulty wash motor and spray arm is separating ; ordrng 1 WPW10319027 (spray arm) and 1 WPW10482480 (pump&motor)
Near Santa Maria, CA 93455
Jim
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Refrigerator temperature is 35. Freezer temperature is5 degrees ice maker area is 20 degrees. The issue is board failure but I am not able to determine which DC voltage is causing the problem Recommend replacing boardReference number 3167301988. Refunded all but 115.00; rqstng P&A on 1 W10789393 (cntrl-elec) and 1 W10807590 (cntrl-elec) and 1 WPW10503833 (cntrl-elec)
Near La Cañada Flintridge, CA 91011
Francisco
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDTE704DSS0 "Removed and replaced ent,and owi sensor. Will follow up with cx."
Near Arroyo Grande, CA 93420
Jim
Job Details: 05/04/2020
DISHWASHER KITCHENAID KDFE104HPS0 Dishwasher is not secured and the bottom moves back which causes the upper rack to move forward. Mounting braces are missing. The door latch is weak and needs to be replaced. The upper rack does not hit the door; ordrng 2 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s and 1 WPW10653840 (door latch)
Near Pasadena, CA 91106
Francisco
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Removed and replaced heater and main control as instructed by tech line.. Asked cx to monitor unit and report any issues.
Near Pasadena, CA 91106
Francisco
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Contacted tech line to seek further advised as I have called three times now. They advised it is working as designed as long as their is no temp issue/condensation/frost build up which there is not. I replaced door with seal and mullion to help cx out. Sr#7727365627 Rich
Near San Bernardino, CA 92410
Cesar
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 Failed water valve cold will not open at all and hot has slow flow thru it both have proper voltage rerouted for valve ; ordrng 1 W11168740 (valve) and 1 W11168743 (valve)
Near San Gabriel, CA 91775
Francisco
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Removed and replaced tracks,and evap fan motor, unit now checks ok."
Near Los Angeles, CA 91342
Antonio
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL KSSC36QMS01 "Leak in the the drain pan heater. All Freon leaked. This is major job. Will need 6 to 7hrs at least. Ordering parts to complete repair.This is major repair. Both gaskets are broken. Drain pan was full of oil. Ordered required parts.; ordrng 1 2222810 (door gasket fzr) and 1 2222813 (gasket-fip) and 1 2252363 (drier) and 1 2302967 (compressor) and 1 2306092 (evaporator) and 1 2306957 (invrtr-box) and 1 WP2316878 (heater-pan)"
Near Montebello, CA 90640
Francisco
Job Details: 05/04/2020
FREEZER WHIRLPOOL WRS325SDHZ01 Cx stated unit was building up condensation and frost on top of fc door. Stated he cleaned it up this morning. Heat treated gasket for proper seal and inspected dispenser chute area. Everything checks out ok. Advised cx to monitor unit and report any issues.
Near East Los Angeles, CA 90022
Francisco
Job Details: 05/04/2020
REFRIGERATOR AMANA ART318FFDB06 Checked unit found ice ball on capillary tube line. Unit is equipped with aluminum lines will required lock ring repair. Cx stated she was not ok with having a refrigeration repair because unit is two days old. Informed her she can call cx service if she does not want unit repaired.
Near Santa Clarita, CA 91354
Randy
Job Details: 05/04/2020
WASHER MAYTAG MHW6630HC0 LoFLF8E1 over flow. Found drain pump not draining properly. Has smell. Needs new pump. Scheduled for Thursday. ; ordrng 1 W11316609 (pump-water)
Near Santa Clarita, CA 91350
Randy
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD4815EW2 Won’t stop. Found won’t advance. Faulty timer. Needs new timer. ; ordrng 1 WPW10185981 (timer)
Near Camarillo, CA 93012
Joe
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KBFN402ESS01 Payment reference 3167504050Unit needs a door due to the gasket not sealing and being unavailability. Customer is going to pursue other options.
Near Selma, CA 93662
Jonathan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Found unit not running no lights tested plun g 114.5 volts test voltage at control only getting 99.9 volts loosing nurturant in cord need harness; ordrng 1 W11238411 (HARNESS)
Near Thousand Oaks, CA 91362
Aaron
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Checked the ice maker empty no water, pushed in the door switch ice-maker started to cycle and unit filled up with water , checked the sensitivity of the door switch installed a plastic square to actuate the switch in more operating ok now at this time allow 3 days for the unit to fill ice bin ; used 1 WP2177331 (PLASTIC-SQ) from stock"
Near Upland, CA 91786
Tyler
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8500DC5 Customer stated that the unit is not draining. Found error code for long drain as well as error codes for fill valve. Ordering fill valve and need to clear pump.; ordrng 1 W11165546 (valve)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 05/04/2020
DRYER WHIRLPOOL WGD6620HC0 Talked to customer said nothing wrong with the unit it was fixed the first time .
Near Los Angeles, CA 91306
Danny
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KSCS25INSS Unit is leaking water client had shut off water supply Had client turn on water supply Found unit leaking from filter Removed filter and found a crack on the filter itself Client had an extra filter Replaced and install water filter Ran a gallon of water unit is working properly and no leaks
Near South Pasadena, CA 91030
Francisco
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Checked unit found noise coming from cond fan blade hitting frame. Installer put big wood shim on refrigerator which bent the frame popped up the roller and disturbed drain pan. Will attempt to straightened out frame replace roller and fan to correct issue.Sr#7727689965; ordrng 1 2179826 (rivet) and 1 W10475495 (roller) and 1 W10609392 (baffle-air) and 1 W10802027 (pan-drip) and 1 W10817071 (blade-fan) and 1 W10909387 (motor-cond)
Near Los Angeles, CA 91335
Danny
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 Control is displaying LOC And won’t start a cycle Found control unit with child lock activatedShowed client how to remove control locTest unit and ran a self test cycle and unit completed with no issues and no leaks Unit is now working properly
Near Terra Bella, CA 93270
Michael
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8040DW0 Cx states unit is leaking water doesn’t know from whereF2E1- stuck buttonCleared faults. Spun tub by hand and spins freely with no bearing noises.Tipped unit rearward and found no evidence of any leaks or any stains from water running down cabinet or pooling anywhere.Ran manual hot and cold and filled unit up completely Ran manual drain and drain stand pipe over flowed onto garage floor. Showed cx issue and instructed to call a plumber all ops are as designed job complete
Near Monterey Park, CA 91755
Francisco
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Checked unit found multiple issues. Ice maker base broken, and unit has frost build up on fc evaporator. Asked cx to defrost and ordering parts to complete repair.; ordrng 1 W10464673 (fan motor) and 1 W10632400 (asm,icemaker) and 1 W10745484 (damper) and 1 WPW10384183 (thermistor)"
Near Sanger, CA 93657
Jonathan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS331SDHW Replaced inverter tested working to spec needs 24hrs to cool down
Near Clovis, CA 93619
Jonathan
Job Details: 05/04/2020
OVEN KITCHENAID KEBS177DWH7 Found control has shorted no parts available all discontinued
Near Westlake Village, CA 91361
Joe
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Units diffuser motor is not opening allowing unit to cool in refrigerator ordering diffuser.Customer also wanted there filter replaced. Job complete.; ordrng 1 WPW10248595 (control)
Near Fresno, CA 93705
Jonathan
Job Details: 05/04/2020
MICROWAVE KITCHENAID KMHS120EWH Tested unit it is working tested components working to spec
Near Thousand Oaks, CA 91320
Aaron
Job Details: 05/04/2020
WASHER MAYTAG MVWX655DW1 Unit suspension is wore out unit bounces up and down even with the lightest of loads ordered parts for the suspension ; rqstng P&A on 1 W11130362 (suspension)
Near Fresno, CA 93722
Irvin
Job Details: 05/04/2020
DRYER MAYTAG MEDX655DW1 "Noisy during operation. Found flattened roller. Installed dryer repair kit. Powered and test, passed. All sounds and ops normal."
Near Los Angeles, CA 91311
Danny
Job Details: 05/04/2020
WASHER MAYTAG MVWB835DW3 F0e3 unit won’t go into a spin cycle Ran a test and unit is making loud noises when spinning Need to order gearbox and washplate and hub ; ordrng 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Near Fresno, CA 93711
Irvin
Job Details: 05/04/2020
WASHER MAYTAG MVWB765FC3 Installed main control board. Installed replacement inlet valve. Powered unit ran test 51 to completion. Passed. All ops normal.
Near Fresno, CA 93711
Irvin
Job Details: 05/04/2020
DRYER MAYTAG MEDC465HW0 Noise. The unit had a flattened roller. Shaving on the interior floor. Installed dryer repair kit. All ops normal.
Near Modesto, CA 95356
Cruz
Job Details: 05/04/2020
WASHER ROPER RTW4516FW2 "Fixed- installed new part (suspension) put in a diagnostic test mode it completed filled, wash, drain, spin, locked & unlocked, no codes, no leaks, I also put unit drain/spin cycle found unit not banging sides, unit is working as designed, cx ok repair."
Near Porterville, CA 93257
Michael
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8040DW0 Installed new gearcase W10811956Inner wash tub was seized to gearcase shaft. Wash tub would not fully reinstall onto new gearcase. Removed wash tub and inspected and found inner aluminum hub of wash tub is scarred and seal is ripped leading to original gearcase failure. Took quick pic Ordering inner wash tub W10811960 parts are PSPOffice to contact cx when parts are available; ordrng 1 W10811960 (INNER WASH TUB)
Near Salida, CA 95368
Cruz
Job Details: 05/04/2020
WASHER WHIRLPOOL WFW5620HW0 "File # 7727685216 Leon from whirlpool tech line said unit is working as designed and don’t replace any parts, cx said when unit gets down to 1 minute in the last spin cycle unit will keep spinning for about 5 minutes more its intermittent according to the customer, checked unit for codes found none, cx mentioned that a different service company came out replaced the panel cntrl. Unit unit working as designed."
Near Turlock, CA 95380
Cruz
Job Details: 05/04/2020
WASHER AMANA NTW4516FW3 "Fixed for fcc- cx claims unit will not start, found latch clicking upon arrival, latch failure is causing unit not to start, removed bad latch and installed new (latch) tested unit in a diagnostic test mode it completed filled, wash, drain, locked & unlocked, no codes, no leaks, cx ok repair."
Near McFarland, CA 93250
Michael
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW1 Cx states unit will leave the clothing extreamly wet at end of spin cycle. States she is using correct soap level and separating clothing.Spun tub by hand and agitator spins freely. Damaged gearcase W11035751 and agitator W11161960 and hub drive kit W10528947Return we stay 4-29-20 ; ordrng 1 W10528947 (HUB DRIVE KIT) and 1 W11035751 (GEARCASE) and 1 W11161960 (AGITATOR)
Near Dinuba, CA 93618
Jonathan
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 Found no lights and display not coming on checked modul and getting voltage; ordrng 1 W11205083 (module)
Near Dinuba, CA 93618
Jonathan
Job Details: 05/04/2020
WASHER MAYTAG MVWC565FW1 Found no power from control; ordrng 1 W11101488 (cntrl-elec)
Near Glendale, CA 91205
John
Job Details: 05/04/2020
FREEZER WHIRLPOOL GD25DIXHS02 The customer told me that they canceled .
Near Clovis, CA 93612
Jonathan
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 called tech 7727691229 said to replace damper and foam blocks ; ordrng 1 W10248595 (control) and 1 W10503492 (support) and 1 W10525237 (pan-drip)
Near Burbank, CA 91505
John
Job Details: 05/04/2020
DISHWASHER JENN-AIR JDTSS244GP0 The dishwasher would not start for the customer. Removed debris out of the drain pump. The dishwasher tested good. Instructed customer To being careful of certain items being put into the dishwasher
Near Fresno, CA 93726
Jonathan
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Called 7727007201 found sensor ol from testing also board not reading correctly needs defrost sensor and board; ordrng 1 W10911770 (harns-wire) and 1 W11133692 (cntrl-elec)
Near Redlands, CA 92374
Cesar
Job Details: 05/04/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Water line to ice maker was not fully inserted in to water valve causing a leak every time the ice maker cycled. Fully seated line and all tested good
Near Fresno, CA 93723
Irvin
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 The fresh food section has ice buildup. The dampener is frozen closed. The thermostat is failed. Replacing components. ; ordrng 1 W10248595 (control) and 1 W10799016 (motor-evap)
Near Wasco, CA 93280
Michael
Job Details: 05/04/2020
REFRIGERATOR KITCHEN AID KSF26C4XYY02 Cx states the freezer is not keeping temp ice cream is starting to melt and ice cubes are starting to melt. Cx states she has never cleaned condenser coilsChecked freezer temp with thermal probe and is at 21° and rc temps are at 35°Found obstructed coils took quick pic cleaned with shop vac advised cx to monitor temps and call back after 24 hours if temps have not settled at correct temp. All ops are normal job complete
Near Bakersfield, CA 93307
Michael
Job Details: 05/04/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Cx states unit leaks from corner of the door.Ran normal cycle and found unit was leaning forward, raised front legs and leveled unit. Unit fills, rinses, heats and drains as designed. Unit is now level and no longer leaks job complete"
Near Camarillo, CA 93010
Joe
Job Details: 05/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Sr7727689024Inner freezer liner that holds hook is broken. Spoke to Techline and Techline is replacing fridge. Job complete.
Near San Luis Obispo, CA 93405
Jim
Job Details: 05/04/2020
DISHWASHER KITCHEN AID KDFE104DSS3 Water level safety switch was open causing no water into the unit. Removed switch assembly and repaired switch holder by using an 8/32x2 inch bolt and nut to hold it into place
Near Modesto, CA 95350
Cruz
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW5000DW2 "Needs more work - found unit not turning on, checked for voltage at wall outlet and found 120v, found water inside basket, cx claims unit shut off during a cycle and that was it, ordering parts for unit. ; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec) and 1 W11307244 (latch)"
Near Fresno, CA 93710
Irvin
Job Details: 05/04/2020
WASHER WHIRLPOOL WTW8040DW4 "Open unit and replaced suspension rods. Tilted unit back on wall replaced the clutch and suspension. Ran and passed test 51, all ops normal."