Near Thousand Oaks, CA 91362
Cher
Job Details: 05/14/2018
Whirlpool Oven-Model # WOD51EC0AS01. Customer complaint- Fan will not turn on. Service performed- Specialist ran diagnostics and found error code. Ran self test and passed. Also the gasket clips on unit are not holding on and sealing properly. Shut power off and removed unit from cabinet. Removed control board and replaced. Assembled unit and replaced glass door and gaskets. Unit is working as design.
Near San Bernardino, CA 92411
Daniel Lopez
Job Details: 05/14/2018
Maytag Washer- Model # MVWB835DW3 Service Performed: Consumer was having issue with unit not agitating properly during cycle. Specialist ran diagnosis and found no error codes. Ran test mode and verified unit is filling and proper agitation. Unit is working as designed.
Near Camarillo, CA 93010
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # NTW4516FW1. Customer complaint- clothes are coming out wet. Service performed- Specialist checked unit and found error codes. Ran diagnostics and passed. Customer is using to much soap. F5-E1F0-E2 over suds.
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dishwasher- Model # WDF520PADB7 Service Performed: Consumer was having issues with unit leaking from the bottom section while in cycle. Specialist ran diagnosis and found the seal of the fill valve not sitting correctly causing water to leak from that specific location. Specialist corrected issue.
Near Oxnard, CA 93036
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB835DW1. Customer complaint- unit is not operating. Service performed- Specialist said customer states that unit is working properly and that unit is making a noise. Checked unit and ran diagnostics found error codes, diagnostics passed. Couldn’t mimic the same problem customer is having. Unit is working as design.
Near Port Hueneme, CA 93041
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRF57R18DM00. Customer complaint- unit leaking from inside of the unit. Service performed- Specialist checked unit and found clogged drain tube removed and replaced W1071794 tueb dain.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/14/2018
Maytag Washer-- Model # MVWB765FW2 Service Performed: Consumer was having issue with unit making a loud rattling noise while agitating. Specialist ran diagnosis and found no error codes. Tested with a load of towels and confirmed normal sound levels.
Near Camarillo, CA 93012
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB835DW0. Customer complaint- during agitating the unit makes a loud noise and a burning smell. Service performed- Specialist said washer is sitting on a drip tray. The noise is coming from the motor hitting the trays. Adjusted legs and suggested to the customer to install anti-vibration pads.
Near Riverside, CA 92509
Daniel Lopez
Job Details: 05/14/2018
Whirlpool refrigerator - Model # WRX988SIBM01 Service Performed: Customer was having issue with unit freezer section not sealing correctly. Specialist ran diagnosis and found freezer above temp and door not closing correctly. Found failed rail assemblies -- Removed and replaced both rails on both sides W10625067 (bracket); W10625068 (bracket) W10852685 (CLIP) Instructed customer to defrost unit for 48 hours so Evaporator does not freeze over.
Near Camarillo, CA 93010
Cher
Job Details: 05/14/2018
Maytag Washer- Model # MVWX655DW0. Customer complaint- unit not powering on. Service performed- Specialist set washer in diagnostic and found a F9E1 code( Long drain), also a F7E7 code(Motor unable to reach target RPM). Removed pump and found broken propels. Replaced pump and ran a automatic/manual diagnostic test.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Maytag Dryer-Model # MGDB765FW0. Customer complaint- Clothes aren't drying properly or within time limit given when units in drying mode. Service performed- Specialist said customer complaints that when using the auto dry the time elapse is less then 10 min. Checked harness is ok. Removed and replaced sensor and sensing bars.; 1 W11089308 (cntrl-elec) and 2 WP3387223 (electrode)s and 1 WPW10298258 (harns-wire).
Near Riverside, CA 92505
Daniel Lopez
Job Details: 05/14/2018
Amana Refrigerator - Model # AFI2539ERM01 Service Performed: Customer was having issues with the unit vibrating at times. Specialist performed diagnosis and found that the cabinet was touching back panel causing the vibration. Moved unit forward and the vibrating stopped.
Near Santa Clarita, CA 91355
Cher
Job Details: 05/14/2018
Amana Microwave-Model # AMV2307PFS0. Customer complaint- Interor lights not working. Service performed- Interior lights flicker when open button pushed. Replaced interlock housing top and bottom and all three micro switches. WPW10156813 (INTERLOCK) andWP8206419 (INTERLOCK) .
Near Stevenson Ranch, CA 91381
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB835DW3. Customer complaint- Error codes F3E2 pop up. Service performed- Specialist found long fill code repeatedly thrown. Not enough water filling. F3E2 stored cold and hot water valve has zero flow when opened. Replaced inlet valve assembly. Powered unit on and cleared codes. Ran auto cycle test unit operates as intended.
Near Los Angeles, CA 91352
Cher
Job Details: 05/14/2018
Maytag Dryer-Model # MGD8200FW0. Customer complaint- unit making a rattling noise after unit reaches certain temp. Service performed- Specialist said customer can smell gas when running. Inspect gas line and found to be tight with yellow gas tape. No smell present when unit is not running. Started unit and after unit heats gas smell can be smelled inside the unit cavity as well as blowing out the rear of unit. Flame sensor and gas valve assembly. Removed and replaced 1 W10606694A (lp gas con) and 1 WPW10118347 (valve-gas).
Near Perris, CA 92570
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer was having issues with unit not making ice. . Tried to cycle ice maker and ice maker would not cycle. I removed and replaced ice maker assembly (WPW10179146) but unit was still not filling. No proper voltage to valve. Removed and replaced (WPW10179146-FILL VALVE)
Near Los Angeles, CA 91331
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRT311FZDW00. Customer complaint- fridge is not cooling. Service performed- Specialist found evap covered in ice. Used steamer and iced evap. Replaced thermostat and bi-metal. Unit now blows cold air to fresh foods unobstructed. used WPW10225581 (DEFROST BIMETAL) and W10866230 (THERMOSTAT) .
Near Los Angeles, CA 91331
Cher
Job Details: 05/14/2018
Whirlpool Dryer-Model # WGD8000DW3. Customer complaint- unit is making a loud noise during cycle. Service performed- Customer states unit begins making noise after unit has been running for approx 20 min. Started unit with dry blanket and no unusual noises on start up. Check vent, found no obstruction. Removed top/front panel and jumped lid switch. Ran unit for 20 min with no unusual noises.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/14/2018
Maytag Refrigerator- Model # MFX2876DRM02 Service Performed: Customer having issue with unit not cooling in refrigerator cabinet. Specialist ran diagnosis and found frozen evaporator cover not allowing airflow. Thermistor was also out of range. Specialist defrosted evaporator and replaced with new one (-Evap-Motor- W11087438)
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Range - Model # WFG745H0FS1 Service Performed : Customer was having issue with unit glass shattering during mid-cycle. Specialist removed and replaced front door glass (W10909032) and tested temps in broil cycle.
Near Oak Park, CA 91377
Cher
Job Details: 05/14/2018
Maytag Dryer-Model # MGD7000AG0. Customer complain- Unit is making noise when it starts. Service performed- Unit is making a rattling noise. Found front panel loose screw and also gas line was vibrating against vent. Relocated gas line tighten side panels and front panel no more rattling noises.
Near Agoura Hills, CA 91301
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWX655DW1. Customer complaint- Unit is making a humming noise during spin cycle. Service performed- Specialist found unit is making noise when spinning found wash plate loose removed and found some change underneath the wash plate Reinstall wash plate ran a self test cycle unit operating with no issues.
Near Los Angeles, CA 91364
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KFCS22EVMS8. Customer complaint- Unit is not making ice but is making water. Service performed- Specialist found unit not making ice. Found faulty ice maker Removed and replaced new light switch 12002646 (LIGHT SWITCH) and ice maker cycled and filled up with water. Advised client to allow 24 hrs for unit to make a full bucket of ice.
Near Los Angeles, CA 91364
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KRSC500ESS01. Customer complaint- Not cooling in all compartments. Service performed- Specialist found unit shut off and stop cooling found faulty power supply. Removed and replaced new power supply board a WPW10226427 (CNTRL-ELEC) .Powered up unit, Fridge turned on and compressor kicked on Unit started to cool. Advised client to allow 24 hrs for unit to reach proper temp.
Near Topanga, CA 90290
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KDTM354DSS4. Customer complaint- Door is not lining up with unit causing it to not close properly. Service performed- Specialist found door is not closing properly keeps hitting the side cabinet when door is open or closing. Found unit out it’s mounting brackets pulled dishwasher out reinstall mounting brackets reinstalled and level dishwasher. Door is now opening and closing properly.
Near Los Angeles, CA 91306
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRX735SDBM00. Customer complaint- fridge panel is broken. Service performed- Specialist found control panel is damage and led segment are off Found bad display removed and replaced new control panel.WPW10521642 (CNTRL-ELEC) . Test unit and all ui options are working properly. Set unit to proper temp.
Near Los Angeles, CA 91306
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # LSQ9549LW0. Customer complaint- Unit takes three hours to dry clothes. Service performed- Client is stating the towels still come out soaking wet. Replaced new brake drive tube W10820043 (BRAKE & DRIVE TUB). Reinstalled washer ran a load with 8 bath towels cycle completed and towels came out damp which is normal.
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/14/2018
Kitchen-Aid Dishwasher Model KDFE104DSS5. Complaint is unit starts on its own. Tested unit and found error code f2e1 control panel communication. Ordering new control panel. Also found upper racks binding due to metal bearings. Ordering new upper racks.; ordrng 1 W10891912 (panel-cntl) and 1 W11048934 (track) and 1 W11048936 (track). Replaced control panel and tested unit. Unit now functions as intended. Replaced old racks with new ones and top rack now slides as intended.
Near Santa Maria, CA 93455
Randy
Job Details: 05/14/2018
Maytag washer Model # MVWB835DW3. Complaint is Not filling with hot or cold water. After a period of time it gets the LF code. Found unit with long fill error. Found cold water valve solenoid humming. But not opening. Not allowing cold water to flow through. Ordering new water valve.; ordrng 1 W11172234 (HOUSING). , Installed new housing and found cold water inlet to be cracked inside causing water leakage. Left housing in place as washer is functional and customer is aware. Ordering new housing W11172234 (HOUSING). Replaced broken housing. Unit now functions as intended.
Near Delano, CA 93215
Randy
Job Details: 05/14/2018
Whirlpool Washer Model # WTW5000DW1. noise during the wash cycle. Cycled unit and found unit with making noise while agitating. Found hub and wash plate teeth stripped and worn causing it to make noise and noise wash properly. Both will need to be replaced. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate). Installed new parts on unit. Retested unit and it passed all tests with no errors or noise. Job complete
Near Porterville, CA 93257
Randy
Job Details: 05/14/2018
Maytag washer Model # MVWC415EW. Complaint tub in washer is loose. Found unit with loose agitator causing it not to wash correctly. Reinstalled and secured bolt to agitator. Retested it and and it passed all tests with no errors. Job comp
Near Los Angeles, CA 91307
Cher
Job Details: 05/14/2018
Maytag Range-Model # KGRS505XSS05. Customer complaint- Control knob stem is not turning to open valve to let gas out to the burner. Service performed- Specialist is unable to turn knobs to on position Found bad valves removed and replaced and install manifold WPW10204705 (MANIFOLD) Test unit and all burners are working properly. All flames are even. Check for gas leaks with bubbles none found. Unit is working.
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/14/2018
Maytag Washer- Model # MHW4200BW1 Service performed: Customer is having an issue with washer door not unlocking after a cycle is completed. Specialist ran diagnosis and found a failed water pump. There was no power getting to it which in turn caused the unit to not unlock. Removed and replaced failed (WPW10391443-water pump)
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Washer- Model # WFW70HEBW1 Service Performed: Customer was having issue with unit not completing cycle. Ran diagnosis and found pressure sensor out of range causing an over fill which then cause pump to seize. Unit was leaking because of a torn bellow. Specialist removed and replaced a WPW10448876 (switch-wl) , WPW10391443 (pump-water), WPW10340443 (bellow)
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dishwasher- Model # WDF520PADB7 SERVICE PERFORMED: Customer was having issue with unit leaking from the bottom while in cycle. Specialist ran diagnosis and found that the fill valve was leaking and the seal was not sitting proper.
Near Los Angeles, CA 90049
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dishwasher- Model # WDT970SAHZ0 Service Performed: Customer was having issue with unit not drying dishes. Specialist ran diagnosis and found F5E1 error code -meaning the door lock is stuck . Specialist was not able to verify. No other problems with unit at this time.
Near Los Angeles, CA 91304
Cher
Job Details: 05/14/2018
Whirlpool Oven-Model # WOD51ES4ES00. Customer complaint- Fan is making a rattling noise. Service performed- Specialist found cooling fans are making noises. Pulled oven out using oven dolly and floor protection replaced cooling fans WPW10176670 (BLOWER UPPER) and WPW10016550 (BLOWER LOWER) reinstall oven.
Near Bakersfield, CA 93305
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model WRT318FMDW00. Customer complaint- Unit is frosting inside. Service performed- Specialist found customer having issues with stuff freezing in the fridge section. Checked seal and it was clearly not sealing on the right side. Reformed deformed gasket.
Near Arvin, CA 93203
Cher
Job Details: 05/14/2018
Maytag Dryer-Model # MGDC200XW4. Customer complaint- Thermostat issue, not turning to dry clothes. Service performed- Specialist found customer having issues with the unit shutting of and not spinning mid cycle. Happens with bigger loads in it. Needs new motor and blower wheel ; removed and replaced. 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Palmdale, CA 93552
Cher
Job Details: 05/14/2018
Whirlpool Dryer-Model # WGD7000DW. Customer complaint- Dryer not heating. Service performed- Checked the thermal cut off and it was sitting under the high limit thermostat . Changed positions and shortened vent hose. Removed and replaced WP3392519 (FUSE-THRML.
Near Porterville, CA 93257
Randy
Job Details: 05/14/2018
Maytag Washer MVWX655DW1. noise really loud sounds off balance. Found unit with stripped hub causing basket to go off balance and cause noise. Replaced hub. Retested it and it passed all tests with no errors. Job complete. used 1 W10528947 (HUB) from stock
Near Tehachapi, CA 93561
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # KRFF507ESS01. Customer complaint- Low ice production. Service performed- Specialist said the reason being for low ice production is the Evan is frosted over. Drip pan deformed needs new harness and drip pan removed and replaced1 W10836964 (pan-drip) and 1 W11033168 (harns-wire),
Near Los Angeles, CA 91306
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW7500GC0. Customer complaint- Unit is not draining all the way. Service performed- Specialist found unit had F0E4 fault code. Tested and found water inlet lines reversed. Corrected and rectified all installation issues.
Near Visalia, CA 93292
Randy
Job Details: 05/14/2018
Microwave Whirlpool WMH76719CZ. Complaint is the door hinge is making a loud creaking sound and some of the side is coming loose. Ordered 1 W10893445 (Door). Found door panel rubbing against cabinet causing noise. Panel is no longer staying on door causing noise. Replaced door. Retested and it’s no longer making noise. Job Complete.
Near Los Angeles, CA 91356
Cher
Job Details: 05/14/2018
Whirlpool Oven-Model # KODE507ESS03. Customer complaint- Upper oven grind when operating. Service performed- Specialsit found upper blower was making loud noise. Replaced blower and tested unit. Unit functions normal now. used W10861504 (BLOWER).
Near Visalia, CA 93277
Randy
Job Details: 05/14/2018
Fridge is not cooling Model WRT541SZDW00. Complaint is unit is not cooling. Cycled unit and found units evaporator full of frost blocking air flow to rc. Found evap motor getting voltage and not running causing poor cooling. Unit will need new evap motor; ordrng 1 WP2315539 (motor-evap) and 1 WPW10392132 (bimetl-def). Installed new parts on unit. Retested it and unit is now cooling in both sections. Job complete.
Near Los Angeles, CA 91356
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # MHW5500FW1. Customer complaint- Washer is not wokring. Service performed- Specialist found unit had F8E1 no water code. Inspected and found water valves from home closed. Open valves and tested unit. Unit functions normal now.
Near Visalia, CA 93277
Randy
Job Details: 05/14/2018
MAYTAG Dishwasher Model MDB4709PAM3. Complaint Dishwasher Controls Will not start Control lock light on solid and start resume solid. Attempted to removed control lock on unit but panel would not respond. Reset boards but it’s still not responding. Unit has bad counsel and will need to be replaced. ordering 1 W10811163 (panel-cntl). Installed new parts on unit. Unit now powers on. All selections are available. Unit passed tests cycle with no errors. Job complete.
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWC565FW0. Customer complaint- All loads off balance. Service performed- Specialist removed and replaced suspension (W11130362), tested the bearing they are good. Also Instructed customer on proper use and care of unit. Unit functions as designed.
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WFW94HEXW2. Customer complaint- Water is leaking around the rubber part. Service performed- Specialist inspected and found damaged bellow. Removed and replaced WPW10340443 (bellow).
Near Los Angeles, CA 91325
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRT314TFDW00. Customer complaint- Unit is not working the fan kicked off and compressor is not running either. Service performed- Specialist tested and found bad thermostat. Replaced thermostat and tested unit. Unit functions normal now.; WPW10511937 (THERMOSTAT).
Near Los Angeles, CA 91331
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB725BW0. Customer complaint- Unit is leaking from underneath. Service performed- Specialist found unit is leaking from front left corner found unit has a bad valve and bad water lines,inconsistent leak ; 1 W10853723 (valve) and 1 WPW10552116 (dispenser) and 1 WPW10552206 (nozzle) and 1 WPW10553370 (dispenser). Removed and replaced parts listed above. Unit works as designed.
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # KSSP42QFW05. Customer complaint- Door not sealing. Service perfromed- Specialist found gasked ripped on fresh food section, removed and replaced 2188320A (gasket-dor)
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Whirlpool refrigerator-Model # WRF560SEYM05. Customer complaint- Specialist said customer stated unit not cooling properly freezer door will not even close on left side due to a defective rail freezer door has a half inch air leak. WPW10397635 (slide) and 1 WPW10397636 (slide), Specialist removed and replaced slides.
We serviced a
Jenn-air Microwave-Model # JMW9530DAS. Customer complaint- Light won't shut off.
Model Service performed- Specialist found hinges are warn and do not hold door shut properly ordering hinges also customer states turntable glass broke in microwave. 12002489 (hinge), 1 WP8172138 (MICROWAVE GLASS).
Near Los Angeles, CA 91325
Cher
Job Details: 05/14/2018
Removed and replaced parts.
Near Visalia, CA 93291
Randy
Job Details: 05/14/2018
Refrigerator Amana Model # ASD2575BRB03. Complaint is Amana Refrigerator is leaking water inside. Unit has bad solenoid on valve. Ice maker won’t stop filling causing it to leak. Unit will need new valve; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker). , Installed new parts on unit, retested unit and unit cycled and filled with no errors or leaks. Job complete.
Near Bakersfield, CA 93312
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KRFC704FPS00. Customer complaint- Unit is not cooling in the fridge section and is leaking from underneath unit. Service performed- Specialist stated the unit was not cooling in fresh food. Found filter housing leaking and frozen evap. Also found water valve to icemaker not opening. Unit needs new valve, housing , control and evap cover. 1 W10873098 (VALVE) and 1 W10906054 (housing) Removed and replaced valve, control,evap cover, and housing and tested unit. Unit works as designed.
Near Wasco, CA 93280
Randy
Job Details: 05/14/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00. Complaint is Frost on Back Wall, Not Cooling. Cycled unit and client had unit defrosted prior to service. Client stated frost build up all around freezer and door. Fan blade kit has been replaced. Cannot find air gap but believed unit has an air gap in door and recommending door to be replaced to ensure no air gaps within door or gaskets. ordering 1 LW10646225 (dor-fip). Installed new parts on unit. Retested unit and door is sealing all the way around. Found no air gaps. Unit tested normal. Job complete.
Near Bakersfield, CA 93309
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWC565FW0. Customer compliant- Unit is not completing cycles. Service performed- Specialist checked unit and it was not completing cycles. Removed and replaced W10913953/actuator and W10838613/latch.
Near Bakersfield, CA 93309
Cher
Job Details: 05/14/2018
Maytag Dryer-Model # MGDC215EW2. Customer complaint- Dryer making noise. Service performed- Specialist found the unit making strange noise. Removed and replaced dryer repair kit 4392065.
Near Pasadena, CA 91107
Daniel Lopez
Job Details: 05/14/2018
WPW10448876 (switch-wl) & WPW10605427 (pump-water)
Near Bakersfield, CA 93306
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRT311FZDB00. Customer complaint- Unit is making loud buzzing noise. Service performed- Upon arrival the compressor was knocking and not cooling. Unit needs new compressor. Removed and replaced WPW10507886 (compressor).
Near Bakersfield, CA 93314
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRF736SDAM14. Customer complaint- Ice maker not producing ice and freezer isn't freezing. Service performed- Specialist found the unit was making loud sound. Found evap fan hitting ice. Ran test 6 found bi metal open when covered in ice. By passed bi metal and forced defrost. Unit defrosted normally. Removed and replaced bi metal and defrosted and tested unit. used 1 WPW10225581 (BIMETL-DEF) from stock
Near Bakersfield, CA 93308
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator- Model # WRX988SIBM03. Customer complaint- Ice has melted causing unit to leak, entire unit no longer cools. Service performed- Specialist found unit plugged in but no commands out of the board. Unplugged unit to test the board and unit started when plugged back in; removed and replaced 1 W10843055 (cntrl-elec), 1 W10848301 (USER INTERFACE).
Near Wasco, CA 93280
Cher
Job Details: 05/14/2018
Whirlpool Range-Model # WFG745H0FS0. Customer complaint- Unit is leaking gas. Service performed- Gas valve are not in the off position when off. Gas leaking at center valve. Wrong knobs on the unit. 5 W11122880 (knob)s and 1 WPW10247744 (valve-brnr) and 2 WPW10279614 (valve-brnr)s and 2 WPW10279615 (valve-brnr)s. Removed and replaced all gas valves and knobs. Unit works as designed.
Near Monrovia, CA 91016
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Refrigerator - Model # WRF757SDEM01 Service Performed: Customer was having issue with unit having a frost in the refrigerator evaporator. Specialist ran diagnosis and found the defrost thermistor not in an optimal position. Removed and replaced W11033168 (FF HARNESS) (WPW10389152 (SUPPORT) W11032800 (HARNESS FREEZER)
Near Ojai, CA 93023
Cher
Job Details: 05/14/2018
Whirlpool Microwave-Model # WMH31017HZ0. Customer complaint- Microwave temperature is to cold. Service performed- Specialist checked operation found the turntable motor was pulsating and magnetron was overheating replace the magnetron and turn table assembly unit is working as designed now. used W10642989 motor turn table and W10754299 magnetron.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Whirlpool Freezer-Model # MRT118FFFH01. Customer complaint- Freezer not freezing. Service performed- Specialist checked unit and Unit is not cooling. Removed evap cover and found the thermistor and capillary tube iced over. Removed ice with steamer and replaced parts. Turn unit on and unit is still not cooling. Checked compressor and it’s working properly. Checked for any dye leaks and didn’t find any. Removed and replacedW10843121 (drier-tube) and 1 W10919804 (DUCT-AIR) and 1 W11024683 (EVAP-COVER) and 1 W11092625 (COMPRESSOR), Unit works as designed.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Near Simi Valley, CA 93065
Cher
Job Details: 05/14/2018
Whripool Refrigerator-Model # WRX988SIBM01. Customer complaint- Water filter is not dispensing water. Service performed- Specialist checked operations from the filter housing is malfunctioning and broken will not release the filter out of the mouth of it order for new filter housing assembly; Removed and replaced W11194438 (FILTER HOUSING ),
Near Simi Valley, CA 93063
Cher
Job Details: 05/14/2018
Whirlpool Dishwasher-Model # WDT780SAEM1. Customer compliant- Dispenser not working properly. Service performed- Specialist stated customer needs a new pump and motor assembly it seized up and not running just fills in the drains with water removed and replaced WPW10605057 (PUMP & MOTOR).
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Refrigerator- Model # WRS325SDHV00 Service Performed: Customer was having issues with unit not cooling when its set at the coldest setting. Specialist ran diagnosis and found that there was a misprint on temperature bars. Settings are actually the opposite than what customer believes to be correct.
Near Oxnard, CA 93036
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KDTM404ESS0. Customer complaint- Dishwasher water not cleaning dishes. Service performed- Specialist checked unit and found several error codes. Remove kick plate and open door removed pump connector. Checked voltage to pump and getting 120 vac when door is closed. F6-E1F8-E11 needs pump W10861526 (pump&motor), Removed and replaced pump.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/14/2018
Jenn-air Cooktop-Model JGC8645ADB. Customer complaint- One burner is not working. Service performed- Specialist checked unit and found the igniter clicking due to fact that it’s not sensing the flame. The gas doesn’t reach on low setting to keep burner on and igniter keeps on constantly clicking. Removed and replaced .71002723 (holder-orf), WP7509P062-60 (spud-orfce).
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/14/2018
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KUDE60HXSS5. Customer compliant- unit is not operating. Service performed- Specialist checked unit and found the control lock activated. Unlock unit and ran diagnostics passed. Unit is working as design.
Near Malibu, CA 90265
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KUDE60HXSS1. Customer complaint- unit is not drying dishes and door latch keeps getting stuck. Service performed- Specialist checked unit and ran diagnostics. No error codes found. Checked hinges per tech line and are in good conditions. unit works as designed.
Near Malibu, CA 90265
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW4816FW1. Customer compliant- Unit is not starting. Service performed- Specialist checked unit and ran diagnostics found several error codes. removed and replaced the latch W10838613.
Near Port Hueneme, CA 93041
Cher
Job Details: 05/14/2018
Amana Washer-Model # NTW4516FW2. Customer complaint- washer drum fell. Service performed- Specialist checked unit and found worn out suspension. removed and replaced W10780045 (suspension).
Near Oxnard, CA 93035
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW8500DR2. Customer complaint- Water left in bottom of tub after each cycle. Service performed- Replaced control W10812418 (cntrl-elec), leaking valve and noisy pump. Re calibrated and ran a automatic/ manual diagnostic test. Tested ok.
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/14/2018
Amana Washer- Model # NTW4516FW1 Service Performed: Customer was having issue with unit stopping mid cycle. Found error codes for pressure system faulty and basket had a speed sensor fault. Removed and replaced main control and actuator from stock. (W11124710) 7 (Actuator- W10913953)
Near Claremont, CA 91711
Daniel Lopez
Job Details: 05/14/2018
WHIRLPOOL DISHWASHER- MODEL # WDT790SAYM SERVICE PERFORMED: Customer was having issue with unit not draining.. Specialist performed diagnosis and found obstruction in drain. Wash pump was also not responding.
Near Westlake Village, CA 91361
Cher
Job Details: 05/14/2018
Kitchen-aid Oven-Model # KODE507ESS02. Customer compliant- Error codes F2 E1 ERROR CODE Service performed- Specialist pulled oven out and unplugged and checked all connections. Tested upper oven at 350deg and 450deg. Oven is working as designed.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KRFC300ESS01. Customer complaint- ice built up on the bottom section of the freezer door Service performed- Specialist found ice built up on the bottom section of the freezer door and the mullion door not engaging properly with the pivot plate. Removed and replaced the mullion, Adjusted freezer door and level the cabinet to align pivot plate with the mullion door.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model #KRMF706ESS01. Customer complaint- leaking from bottom of unit. Service performed- Specialist found unit iced up fresh food drain hole. Removed excess of water. Dissembling whole fresh food compartment to access fresh food evaporator and found an iced up drain hole. Removed all ice and there was some type of restriction besides the ice, draining very slowly.
Near Canyon Country, CA 91387
Cher
Job Details: 05/14/2018
Whirlpool Dryer-Model # WGD8900BC0. Customer complaint- Water left behind inside the unit. Service performed- Specialist said cusotmer states water was leaking from under unit. Customer removed water line from valve to stop water flow. Found water valve faulty removed and replaced WPW10130506 (VALVE) .
Near Canyon Country, CA 91387
Cher
Job Details: 05/14/2018
Kitchen-aid Washer-Model # KDTE254ESS2. Customer comliant- upper rack is hanging because of broken plastic tab. Service performed- Specialist found side top rack adjuster broken and hanging. Replaced left side top rack plastic WPW10546503 (adjuster) .Top drawer no longer falls down. Drawer slides in and out smoothly, adjust up and down without issue.
Near Los Angeles, CA 91342
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW8800YW0. Customer complaint- Door is slamming shut spring is broken. Service performed- Lid spring is broken. Lid comes down and hits cx when loading.Inspected and left spring is broken. Removed and replaced left and right hinge assemblies. WPW10358931 (hinge) and WPW10358932 (hinge).
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Amana Dishwasher-Model # ADB1400AGS1. Customer compliant- Unit not cleaning or drying dishes right. Service performed- Specialist ran unit through all cycles. Operates as intended.Instructed customer proper way to load dishes, to stop rinsing dishes before loading. Made rinse aid dispenser adjustment to max. Recommended lemi shine.
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model #WFW85HEFW1. Customer complaint- Error F3 an E1 are on the control display. Service perfromed- Cx states unit will throw fault code mid cycle. Fault code F3E1 stored. Unit has a dryer placed on top. Installed pressure switch. Powered on unit. No fault codes. Ran auto cycle with no issues.
Near Los Angeles, CA 91606
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator- Model # KRFF507ESS01. Customer compliant- Frost is building up behind the deli drawer. Service performed- Specialist found ice build up on Evap. Defrosted evap and secures thermistor with zip tie. Replaced fan and harness. Secured thermistor to evap line with tie. Replaced control UI. power unit up. Fans and compressor engage. Blows cold air to fresh food side and freezer area.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dryer- Model # MGDX655DW2 Service Performed: Customer was having issue with unit not running once it turned on. Specialist ran diagnosis and found broken switches. Removed and replaced (Switch-- WPW10569603)
Near Grand Terrace, CA 92313
Daniel Lopez
Job Details: 05/14/2018
Kitchen-Aid Refrigerator- Model # KRFC704FSS00 Service Performed: Customer was having issue with ice maker not filling correctly. Specialist ran diagnosis and found broken fill tube heater wire inside the door. Can't order separately , removed and replaced door (W10849515) tested all components.
Near Temple City, CA 91780
Daniel Lopez
Job Details: 05/14/2018
WHIRLPOOL RANGE- MODEL # WFG515S0ES1 SERVICE PERFORMED: Customer had issue with unit grate cracking. Specialist ran diagnosis and confirmed that was the only issue. Removed and replaced the grate kit. (W10860455)
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Oven-Model # WOS51EC0AS04. Customer complaint- unit is not heating. Service performed- Specialist found oven lights work, fixed loose connection from UI. Oven gets hot and works as intended.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Cooktop-Model # WCG51US6DS00. Customer compliant- Specialist said checked flame height and consistency. Igniters all give strong spark. Ignition is even across all burners. Customer Instruct on caps to burners in wrong position.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Dishwasher-Model # WDT750SAHZ0. Customer complaint- unit is not installed correctly. Service performed- Specialist found front legs are not level found install bracket hardware not installed correctly into unit and screw ripped out of wood. Ran unit through quick advance cycles, unit operates as intended.Leveled front legs Installed mounting hardware to counter.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Microwave-Model # WMH310117HS0. Customer complaint- Unit not operating properly and looks off balance. Service performed- Specialist said top anchor bolts were not tight causing leaning of unit. Tightened anchors. Checked with cup of water for 30 seconds. Unit works as intended.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRX735SDHZ00. Customer compliant- door is scratched and dented. Service performed- Specialist found scratches and dent in freezer drawer. Replaced W11104491 door and accessories.
Near Simi Valley, CA 93065
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWC200XW3. Customer complaint- unit is making horrible noise. Service performed- Specialist found unit making loud noise replaced and install new basket W10349185 and ring tub WPW10215107. Calibrated washer ran a self test cycle unit completed with no issues NO water leaks Unit is making normal noises. Advised client not to overload washer ran a cycle with towels and agitation is normal and spin cycle reached full speed.