Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/21/2018
Maytag Refrigerator- Model # MFI2569YEM0 Service Performed: Customer had issue with unit not dispensing any ice or water .Specialist ran diagnosis and found dispenser lever popped out of place not making contact with switch repaired and tested all ok
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWB725BW0 Service Performed: Customer had issue with unit making a really loud noise when in the spin cycle. Specialist ran diagnosis and found error code f51 , found loose rotor bolt added loctite and tightened , tested verified hi speed spin call completed .
Near Bloomington, CA 92316
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWC565FW0 Service performed: Customer had issue with unit stopping mid cycle once it reaches the rinse cycle. Specialist ran diagnosis and found unit with f7e1 error , checked drive system found belt came off due to loose pulley added loctite reinstalled belt , recalibrated and tested all ok call completed
Near Colton, CA 92324
Daniel Lopez
Job Details: 05/21/2018
Whirlpool refrigerator- Model # WRF560SEYM02 Service Performed: Customer had issue with unit leaking, Specialist ran diagnosis and found a plugged up drain. Cleared all obstructions and reinstalled duck bill. Unit is now working as designed.
Near Los Angeles, CA 90272
Daniel Lopez
Job Details: 05/21/2018
Jenn-Air Range- Model # JDR8895AAS Service Performed: Customer had issue with burner not igniting. Specialist ran diagnosis and found found left rear burner not igniting, switch harness 12002792, found open harness. Removed and replaced 12002792 (swtch-ignr)
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/21/2018
Maytag Dryer- Model # MGDX6STBW2 Service Performed: Customer had issue with unit not tumbling or drying clothes. Specialist ran diagnosis and found Push to start switch fell off the console making it so that the customer cannot push the switch to start the unit reinstalled switch and made sure it was secured unit tested good at this time; Job Cmpltd
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer had issue with unit being very loud during cycle. Specialist ran diagnosis and found during agitation when rotating the pulley clockwise the transmission shaft moves up causing cam gears to hit each other determined failed transmission and cams gears are failed do to the hitting;
Near Pinon Hills, CA 92372
Daniel Lopez
Job Details: 05/21/2018
Maytag- Dryer - Model # MGDX655DW2 Service Performed: Customer had issue with unit timer not advancing. Specialist ran diagnosis and found imer motor has 120v and turns but timer shaft does not move determined timer has a broken internal gear causing it not to advance replaced timer and retested all checked good timer advanced. WPW10476828 (Control) WPW10642928- (TIMER)
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/21/2018
Whirlpool MIcrowave- model # WMH31017FS0 Service Performed: Customer was having issue with unit not recognizing the door is closed. Specialist ran diagnosis and found primary door switch failed has open contacts causing control to not recognize door is open or closed. Replaced switch all tested good ; used 1 W10727360
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/21/2018
AMANA COOKTOP- WHIRLPOOL # AGC6356KFB02 Service performed: Customer had issue with unit not igniting. Specialist ran diagnosis and found none of their burners were igniting. Checked power and polarity to unit it is ok. After further inspection of unit found a shorted spark module and switch harness. As if liquid spilled and caused a short. Informed cx she has to avoid liquid from reaching electrical components. Removed and replaced WPW10110486 (module-spk) and 1 WPW10184468 (harns-wire),
Near El Monte, CA 91733
Daniel Lopez
Job Details: 05/21/2018
WHIRLPOOL WASHER- MODEL # WFW8540FW Service performed: Customer had issue with unit lid locking. It will not unlock after cycle is done. Water is not drained. Specialist ran diagnosis and found error codes f9e1 f5 e4 and f3e1. Inspected further found water pump impeller damaged by foreign objects. Removed and replaced water pump. Drain hose also adjusted with screw on clamp Cleared codes tested ops unit now working as designed
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer was having issue with unit not draining after cycle. Specialist ran diagnosis and found trap to pump had lint build up on it slowing the water flow cleared and retested all checked good ; Job Cmpltd,
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer had issue with unit ice maker being slow when turning. Specialist ran diagnosis and found water valve staying on for too long which was over filling the ice mold and dripping down below. Job complete
Near Malibu, CA 90265
Cher
Job Details: 05/21/2018
Kitchen-aid Refrigerator- Model # KRSC500ESS00. Customer complaint- A constant buzzing sound coming from fridge. Service performed- Upon arrival unit was defrosted. Removed fresh food section drawers and removed evap cover. Checked thermistor and it was not tight on line. Remove and replaced thermistor (W10316760 (THERMISTOR Refer Evap and Refer Compartment). Cut wires and crimp down connector and insulated with shrink tubing. Assembled unit and plugged back in. Service completed.
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Range - Model # WFG320M0BS3 Service Performed: Customer had issue with unit not starting. Specialist ran diagnosis and found that unit has been sitting in storage since purchasing the unit and now installed found gas to oven was off at the valve on the unit turned gas on and oven tested good ; Job Cmpltd,
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/21/2018
Maytag Washer-Model # MHW3505FW1. Customer complaint- soap is leaking out of he dispenser. Service performed- Specialist found washer is leaking thus the bottom section of the door due to a worn out door bellow. Removed and replaced bellows. WPW10340443 (bellows). Service completed.
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/21/2018
Kitchen-Aid Refrigerator- Model # KRFC704FPS00 Service Performed: Customer had issue with unit not having any ice. Specialist ran diagnosis and found ice maker motor and ice level sensor checked out okay Thermistor tests open on test 14; control can’t read ice tray temperature. Routed for ice maker--removed and replaced W10908391 (icemaker),
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/21/2018
Amana Dishwasher- ADB1400AGS1 Service Performed: Customer had issue with unit not starting. No power coming from outlet. Specialist tested unit on a different outlet and unit is working as designed.
Near Newbury Park, CA 91320
Cher
Job Details: 05/21/2018
Maytag Washer-Model # MHW5100DW0. Customer complaint- Controls aren't working start button doesn't work. Service performed- the unit is displaying an F3E1 code related with the pressure switch. Contacted tech line and after checked continuity on the pressure switch harness and voltage coming from the main control to the pressure switch (14.6 Vic) tech line advised to replace the pressure switch. WPW10448876 (switch-wl). He remove and replaced switch. Service completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WRT111SFDM03. Customer complaint- Ice maker fill up line is to short water is dripping inside freezer. Service performed- Specialist found unit had faulty ice maker removed and replaced WPW10315447 (ICEMAKER). Service completed.
Near La Cañada Flintridge, CA 91011
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Dryer- Model # GGW9250PW3 Service Performed: Customer had issue with unit not getting hot during cycle, Specialist ran diagnosis and found gniter glowing and flame coming on. Checked vent found some lint on there but not enough to create issue. After testing further gas coils failed under load when unit was in use. Removed and replaced WP3392519 (FUSE-THRML) tested ops unit now working as designed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/21/2018
Amana Washer-Model # ADB1400AGW1. Customer complaint- Dishes not drying at end of cycle. Service performed- Per specialist customer states unit leaves hundreds of droplets inside unit after wash cycle finishes. Also states heated dry option is being used. Found rinse aid full with cascade. Customer states they used cascade pods and haven't changed their soap. Unit functions as intended. Instructed customer on proper use and care of unit. Service completed.
Near Los Angeles, CA 90041
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # MHW5500FW1 Service Performed: Customer had issue with unit not giving E1F3 error codes and lid staying locked. Specialist ran diagnosis and found error codes f8 e1 and f3 e 1. Checked unit found sediment on hot and cold water valve inlet screen filters. Cleared out sediment and ran water valves a few times to ensure they were working properly. Ran normal cycle and left unit running, called back customer to confirm it completed cycle without issues. Unit now working as designed.; Job Cmpltd,
Near Los Angeles, CA 91342
Cher
Job Details: 05/21/2018
Amana Refrigerator-Model # ASD2575BRW01. Customer complaint- leaking from underneath the unit. Service performed- Specialist stated ice cycles forming from ice maker, leaking down to bottom of unit. Found build up of ice partially obstructing water fill chute. Water was splashing off build up and forming ice cycles in freezer. Removed ice alter and ran hot water over ice maker and removed ice build up. Checked drain in bottom of freezer and all checked good. Good frost pattern. Service completed.
Near Azusa, CA 91702
Daniel Lopez
Job Details: 05/21/2018
Amana Microwave- AMV2307PFS0 Service Performed: Customer had issue with unit venting out of the front instead of the through the vent setup. Specialist ran diagnosis and informed customer that vent fan can be flipped but unit has to come down and her vent needs to be fixed first. Customer to have installer fix issue. All works good at this time.;
Near Santa Clarita, CA 91387
Cher
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- all light are out in both sections. Service performed- Specialist found no lights in unit he removed and replaced control board W10830288 (CNTRL-ELEC) plugged unit in and all lights work. Service completed.
Near Pasadena, CA 91104
Daniel Lopez
Job Details: 05/21/2018
Kitchenaid- Refrigerator- Model # KRMF706EBS01 Service Performed: Customer had issue with unit leaking. Specialist ran diagnosis and found unit leaking right from underneath filter inside filter head. Turned water pressure down as unit seems not to leak without water filter; Turned down water faucet and refrigerator is no longer leaking, parts to complete repair.;1 W10267701RP (tube-water) and 1 W10786952 (P REGULATOR) Removed and replaced parts listed.
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/21/2018
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/21/2018
Kitchen-aid Microwave-Model # KMBS104ESS02. Customer complaint- unit stopped heating food then stopped working all together. Service performed- Specialist said unit is not working and before it stop working unit was not heating. Found no display, fuse is good but still no power. Removed and replaced W10141630 (thrmst-fix) and W10776767 (transformr) and W10776925 (magnetron) and W10891908 (CONTROL) and WP4375079 (thrmst-fix) and WPW10492276 (diode). Service completed.
Near Newberry Springs, CA 92365
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Dryer- Model # WED4815EW1 Service Performed: Customer had issue with control knob not functioning. Specialist ran diagnosis and found 14:41, Timer shaft broke off inside of knob rendering unit useless routed for knob and timer ; Removed and replaced ordrng 1 W10756270 (knob) and 1 WPW10185982 (timer),
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/21/2018
Kitchen-Aid- Dishwasher- Model # KDFE104DSS0 Service performed: Unit taking too long to finish a cycle. Specialist ran diagnosis and found error code for water temp bellow 84 degrees entering machine. Instruct customer to run sink hot before starting unit. Calibrated unit and tested all works good at this time.;
Near Altadena, CA 91001
Daniel Lopez
Job Details: 05/19/2018
Maytag Dishwasher- Model # MDB4949SDZ0 Service Performed: Customer had issue with unit making a loud buzzing noise. Specialist ran diagnosis and found unit no error codes. Also ran quick diagnostic test unit functioning as normal. Noise cx is referring to its the wash motor normal op sound. Explained to cx she stated she just wanted to ensure her unit was working properly as she got it replaced recently. Unit working as designed at this point.;
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer having issue with unit not making any ice. Specialist ran diagnosis and found no ice in mold ran a forced harvest cycle by jumper wire to t & h points on Ice maker. Unit did not fill when reaching home position. Water valve solenoid failed a continuity test. Also applied 110 volts ac valve did not actuate. WPW10179146 (valve-inlt) was removed and replaced
Near Arcadia, CA 91006
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRT311FZDW01 Service Performed: Customer having issue with door not sealing correctly and scratches on cabinet.. Specialist ran diagnosis and found door gasket working properly. Found top rear liner scratched and broken left side drawer- W10860122-removed and replaced .
Near San Gabriel, CA 91776
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Freezer- Model # WRF989SDAF00 Service performed: Customer had issue with unit leaking water. Specialist ran diagnosis and found unit system restricted. Water is leaking at filter head and at resrvoir. Removed and replaced a W10821719 (reservoir) and a WPW10238156 (FILTER HEAD) . No leaks. Unit working as designed.
Near Los Angeles, CA 90272
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF520PADM7 Service Performed: Customer had issue with unit leaking- Specialist ran diagnosis and found f4 e3 error wash motor intermittent operation causing water splash not over sudsing, found connection at motor loose refasten/ tighten terminals reinsert connector, dishwasher motor working ok. Test dishwasher cleared code, no other problems found, new motor not needed. Dishwasher working at this time.; Job Cmpltd,
Near Baldwin Park, CA 91706
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRT318FMDM00 Service Performed: Customer was having issue with unit coming apart and back panel missing. Specialist ran diagnosis and found torn off back panel. fridge handle broken and liner cracked, Removed and replaced a W10806512 (handle) , W10869714 (contrl-box) ,WPW10170540 (screw), WPW10511911 (bushing) and W11218693 (COVER). Unit is working as designed.
Near Lancaster, CA 93534
Cher
Job Details: 05/19/2018
Maytag Washer-Model # MDB8959SBS. Customer complaint- unit not cleaning dishes properly. Service performed- Specialist found the unit not washing the dishes as well as it used to. Bottom spray arm has physical damage. Turned unit on and motor sounded like it was running but is weak. Removed and replaced WPW10330588 (arm-spray) and WPW10780877 (PUMP&MOTOR). Service completed.
Near El Monte, CA 91732
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF560SAFM2 Service Performed: Customer had issue with unit soap not dispensing . Specialist ran diagnosis and found no power to wash motor. W11085683 (pump&motor) was removed and replaced. Fills, washes, drains, rinses, dries properly. Advised to fill rinse aid dispenser. Advised to have air gap installed by plumber. Complete
Near Palmdale, CA 93552
Cher
Job Details: 05/19/2018
Whirlpool Freezer-Model # WRF736SDAM12. Customer complaint- unit is making loud thunder like noise from under the freezer. Service performed- Specialist found the unit making a noise and the gasket ripped. Not sealing properly. Heard the noise and it was the compressor. Normal noise. Condenser needed cleaning though cleaned. Removed and replaced W10407212 (gasket-fip). Service completed.
Near Duarte, CA 91010
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Washer- Model # WTW4800XQ2 Service Performed: Customer had issue with unit vibrating really bad. Specailist ran diagnosis and found . No error codes. Suspension rods are working properly. Load tested rinse/spin. Instructed customer about unbalanced loads. Gear case , clutch are worn.instructed not to wash mixed loads. Normal suspension rod travel. Complete
Near Monrovia, CA 91016
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW1 Service Performed: Customer had issue with display giving error codes. Specialist ran diagnosis and found unit displaying nl, ld1, ld2,IP on display.load calibrated . Removed and replaced W11024149 (cntrl-elec). Unit is working as designed.
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Oven- Model # WFG320M0BS0 Service Performed: Customer had issue with unit outer door glass being cracked. Shattered when door was opened. Specialist removed and replaced a WPW10535777-Glass Door . Unit now working to specs
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer was having issue with unit making noise and washing clothes. Specialist ran diagnosis found Found wash plate is stripped and error code for thermistor on fill valve. Removed and replaced parts needed. 1 W10902814 (washplate) and 1 W11165546 (VALVE)
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF330PAHS0 Service Performed: Customer was having issue with unit door not closing. Specialist ran a diagnosis and found strike was bent down and not making contact with latch. Fixed strike and tested all works good at this time.; Job Cmpltd, No parts needed
Near Temple City, CA 91780
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dryer- Model # GGQ8858HQ0 Service Performed: Customer had issue with unit not heating clothes when unit was in cycle. Specialist ran diagnosis and found open thermal fuse. Replaced thermal fuse. Tested ok. Heating, tumbling properly. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Washer- Model # WTW7300DW0 Service Performed: Customer had issue with unit not finishing cycle and making a loud noise. Specialist ran diagnosis and found error code for shifter fault and wash plate is stripped. Also main control will not complete diagnostics. Removed and replaced clutch wash plate slide and main controW10734521 (slider) W10752283, (washplate) W10754448, (clutch); W10812422 (cntrl-elec) Tested all works good
Near Duarte, CA 91010
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW3 Service Performed: Customer was having issue with unit not washing clothes properly. Specialist ran diagnosis, tested unit and checked for error codes. All is working good at this time. Instruct customer on cycle use and how to load machine.
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dryer- Model # WGD8200YW Service Performed: Customer complaint is dryer is making a worse noise. Found bad idler pulley. Removed and replaced pulley and rollers with dryer repair kit.; used 1 4392067 (DRYER REPAIR KIT) from stock,
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRF989SDAW00 Service Performed: Customer was having issue with unit not cooling in freezer. Specialist ran diagnosis and found unit has sealed system leak in refer evaporator. Found that unit has been worked on before. Harness coming out of cabinet to evaporator harness in refer compartment had corroded and wires had been cut and spliced but fan motor was still not turning. Compressor and dryer have been replaced but not with correct parts. Unit also has a restriction in the cap tube to the three way valve. Because harness has been cut unit is not repairable
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # KDPE234GPS0 Service Performed: Customer was having issue with unit leaking out of the front and door not closing all the way. Specialist ran diagnosis and found unit is not leveled in the cabinets and is tilted forward causing unit to leak and also door is not closing because legs are not level. Instruct customer to have contractor reinstall dishwasher level and should fix problem. All works good at this time.
Near Palmdale, CA 93552
Cher
Job Details: 05/19/2018
Maytag Dryer-Model # MGDB755DW3. Customer complaint- dryer is barely heating. Service performed- Customer having issues with the unit not heating properly. Checked thermal cut off position and it was below the high limit. He flipped positions between the 2 also notice venting needing correcting. Corrected and unit is working as designed. Service completed.
Near Lancaster, CA 93536
Cher
Job Details: 05/19/2018
Kitchen-aid Refrigerator-Model # KRMF706ESS01. Customer complaint- ice maker not working and unit is leaking inside of the fridge compartment. Service performed- Found the unit not making ice. found no error codes. Ice seems to be melting not staying frozen. Ice box fan working properly. Ice tray thermistor open. Removed and replaced ice maker. (W11188383 (Icemaker). Service completed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/19/2018
Kitchen-aid Refrigerator-Model # KBSD608ESS01. Customer complaint- unit is not dispensing water or ice. Service performed- found inlet valve broken causing unit not to dispense water or ice. Removed and replaced valve (WPW10159842 VALVE-INLT). Service completed.
We serviced a
Whirlpool Refrigerator-Model # ED5KVEXVB00. Customer complaint- unit is not cooling or freezing.
Model Service performed- Found compressor not pumping Freon through system, due to valves inside compressor broken not allowing to pump Freon through system.
Near Los Angeles, CA 91040
Cher
Job Details: 05/19/2018
Installed compressor ( W10233961 (compressor) and tested unit. Charged system with 6.0 oz of R134A freeon and tested unit. Pressures checked good. Found no leaks. Advised customer to allow up to 48 hours for unit to reach proper temp. Service completed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/19/2018
Whirlpool Range-Model # WFG320M0BW0. Customer complaint- having issues closing the door. Service performed- Specialist inspected customers unit found bracket on bottom of door separated from glass. Removed and replaced WPW10535777 (glass-door). Door is now closing properly. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/19/2018
Whirlpool Refrigerator-Model # WRF535SWHZ00. Customer complaint- unit is has no ice production. Service performed- Specialist found the water pressure is good at dispenser but the fill tube is frozen so he defrosted and reinstalled tube and cycled ice maker to proper fill. Service completed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/19/2018
Whirlpool Refrigerator-Model # WRX735SDBM02. Customer complaint- unit is not cooling in either section. Service performed- specialist inspected unit and found that the control board is dead removed and replaced control WPW10614933 (CNTRL-ELEC) unit kicked on and started to cool. Advised customer to allow 24-48 hours for unit to reach proper temp. Service completed.
Near Bakersfield, CA 93313
Cher
Job Details: 05/19/2018
Kitchen-aid Cooktop-Model # KFED500ESS02. Customer compliant- there is scratches and residue left on the surface. Service performed- inspected unit and found there are no scratches on unit and instructed customer on how to properly clean the glass top. Service completed.
Near Bakersfield, CA 93309
Cher
Job Details: 05/19/2018
Maytag Dryer-Model # MGDB835DW0. Customer complaint- dryer is not heating. Service performed- Specialist found igniter was broken so he removed and replaced (279311 IGNITER KIT & BRACKET). Service completed.
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/18/2018
Whirlpool Dishwasher- Model # WDT780SAEM1 Service Performed: Customer had issue with unit washing correctly. Specialist ran diagnosis found a stuck float which was not allowing enough water to fill up. Cleared and debris and freed the float. Unit is working as designed.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/18/2018
Whirlpool Range - Model # WFG505M0BS3 Service Performed: Customer was having issue with unit making a loud screeching noise when the broil door was opened. Specialist removed broil door skin and removed shattered glass. Unit is working as designed.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/18/2018
W10861908 (cntrl-elec); WPW10277799 (harns-wire).
Near Hanford, CA 93230
Randy
Job Details: 05/18/2018
Dishwasher Maytag Model # MDB8979SFZ2. Complaint- leaking from the left front. Diagnosis- Inspected a dishwasher . Customer complaining , unit leaking between tub and door . I replaced the spray arm and gasket . Ran a wash test . All functions checked good at time of service. used 1 W10803178 (ARM-SPRAY) and 1 W10300924V (GASKET).
Near Visalia, CA 93291
Randy
Job Details: 05/18/2018
Kitchen-Aid Refrigerator Model # WRV986FDEM00. Replaced the RC evaporator fan motor assembly . All functions checked good at time of service . No leaks used 1WPW10389152 (SUPPORT) and 1 W11087438 (Harness).
Near Visalia, CA 93292
Randy
Job Details: 05/18/2018
Whirlpool Refrigerator Model # WRV986FDEM01. Complaint- ice maker is leaking. Diagnosis- Inspected a whirlpool refrigerator. Customer complaining , water leaking from the ice maker . I found the on/off switch broke off. Ordering ice maker. Also the refrigerator was in cooling off mode . I turned on the unit , now it is cooling OK. Replaced the ice maker . It cycled and filled.
Near Sanger, CA 93657
Randy
Job Details: 05/18/2018
Whirlpool dryer Model # WED92HEFC1. Complaint- states having a signal shows "sensing" then stops after 5 minutes of cycling. Diagnosis- Inspected unit and found it operating normally. Cleaned sensor bars for better moisture sensing. Unit checks OK. Job Completed.
Near Sanger, CA 93657
Randy
Job Details: 05/18/2018
Washer Maytag Model #MVWX655DW. Complaint- Very loud grinding noise. Diagnosis- Inspected unit and found the cam assembly is broken. Replaced the cam assembly and tested. Unit checks OK.
We serviced a
Washer Whirlpool Model # WTW5000DW. Complaint- Making a loud noise and wont spin.
Model Diagnosis- Unit showing a few codes. 5-1,2-1,0-5, ran a service test and found the unit is not shifting correctly. The cam assembly is worn because of this. The shifter checks ok. The control is not making the components work in the correct manner. I can
Near Sanger, CA 93657
Randy
Job Details: 05/18/2018
Removed and replaced part unit is now working.
Near Fresno, CA 93727
Randy
Job Details: 05/18/2018
Whirlpool Microwave Model # WMH32519FS1. Complaint- vent light not working. Diagnosis- the units LEDs are not operating correctly. Unit needs a new control; ordrng 1 W11221051 (CONTROL). Found that the control does not have the LED display . That is a part labeled ‘‘PCBA, USER INTERFACE’ That part needs to be ordered as well; ordering 1 W11123955 (cntrl-elec). Installed parts. Tested unit ; Job Completed.
Near Fresno, CA 93725
Randy
Job Details: 05/18/2018
Whirlpool Washer Model # WTW4816FW2. Complaint- Filling issues not getting water into the machine. Diagnosis- When the unit drains water leaks on to the extension cord. Unit is unbalanced. The drain has no air gap and is run to the yard. Unit was unplugged upon arrival, when plugged in the unit began to drain. Checked unit for fault codes and ran a service test after it stopped draining. Unit has 8-1(long fill /no fill)code. Called WPTS to document the call. Called office to have the customer follow the installation manual.
Near Fresno, CA 93720
Randy
Job Details: 05/18/2018
Whirlpool Refrigerator Model # WRX735SDHZ00. Complaint- Door is damaged. Diagnosis-Upon arrival, door was not leveled. Adjusted door and tested unit. unit is functioning and working properly with no issues. Job complete.
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Maytag Dryer Model # MEDC215EW1. Complaint- Door not latching, will not operate. Diagnosis- On arriving to the customers home customer stated that the dryer just stopped altogether tested all fuses she just checked OK check door switch door switches good check power to outlet outlet power is getting 240 vac Checked power to the motor motor was getting 240 V as well found motor to be bad ordering motor ; ordering 1 279827 (motor!dryer) and 1 WPW10117655 (relay-pts). On arriving to customers home replaced all motor and switch tested unit unit checks OK
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Maytag Dryer Model # MVWC565FW0. Complaint- Lid is not unlocking. Needs to unplug in order for unit to unlock. Diagnosis- Upon arrival found latch not sticking. also found control not responding, removed and replaced parts. unit is now working properly. Job complete. Used 1W11116594 (CNTRL) and 1 W10838613 (LATCH).
Near Fresno, CA 93711
Randy
Job Details: 05/18/2018
Maytag Washer Model # MHW8200FW0. Complaint- Dispenser assembly tray wont come out. Diagnosis- found that the dispenser drawer was not aligned properly removed and replaced dispenser drawer everything checks out OK. job is complete
Near Fresno, CA 93704
Randy
Job Details: 05/18/2018
Whirlpool washer Model # WFW75HEFW0. Complaint- F# E# error codes. Diagnosis- The unit was drain pump which is just keeping draining from the unit had a pressure fault tested unit ran through quick cycle and test cycle to cycle checked out fine with no issues and no fault codes job is complete
Near Clovis, CA 93611
Randy
Job Details: 05/18/2018
Dishwasher Whirlpool Model # WDT750SAHZ0. Complaint- Dishwasher causing moisture in all surrounding areas. Diagnosis-Upon arrival and after talking with customer and listening to her explain the issues she’s having with dishwasher I found the supply line to the dishwasher has been leaking probably for a long time Also dishwasher was not installed correctly the door was not sealing Properly. I also Noticed a lot of wood rot underneath most of the new cabinets just installed.. I proceeded to shut water off to prevent further damage. I then called trade partners and documented. Told customer to contact distributor and whoever installed the dishwasher and have them come out to fix all the damage. Job complete
Near Fresno, CA 93710
Randy
Job Details: 05/18/2018
Dryer Maytag Model # MEDB765FW0. Complaint- Thumping noise when in use. Diagnosis-Found noise. I proceeded to pull dryer apart and replace rollers and belt. Put dryer back together turned on. still Getting the same sound.After making multiple adjustments I decided to put dryer back together in order parts below that will fix Issue; ordrng 1 4392067 (dryer repair kit) and 1 W10545923 (drum) and 1 W10837240 (bracket), used 1 4392067 (DRYER REPAIR KIT) from stock. Removed and replaced drum and tensioner bracket put everything back together dryer is now functioning properly and sounds a lot better.Job complete.
Near Fresno, CA 93705
Randy
Job Details: 05/18/2018
Maytag Dryer Model # MEDC215EW1. Complaint- squeaking noise. Pull dryer part found one roller was bad. I went ahead and replace both rollers and also put on a new belt and belt tensioner. Put dryer back together ran it through a cycle everything is functioning good no more sound. used 1 4392065 (DRYER REPAIR KIT).
Near Fresno, CA 93702
Randy
Job Details: 05/18/2018
Whirlpool Range Model # WFC150M0EB1. Complaint- the top part of the stove is not closing correctly. Diagnosis- When I arrived all the burners are off and the top was all bent out of shape. Went ahead and put it back together as good as I could. Everything is functional. Job complete
Near Fresno, CA 93727
Randy
Job Details: 05/18/2018
Whirlpool Range Model # WFG320M0BB2. Complaint- Tripping power in home. Diagnosis-I determined that the wiring is incorrect causing breaker to trip. I ran extension cord from another circuit oven turned on fine without tripping breaker. Explained the home builder he need to get his electrician back out here to correct issue. Oven Is functioning fine. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/18/2018
Whirlpool Refgrigerator Model # WRT518SZFM00. Complaint- Power cord melted. Customer had issues with outlet that caused a power cord to melt. Customer had license electrician come change outlet out. I went ahead and replaced power cord wire harness. Refrigerator is now functioning properly. Job completed. Used 1 W11222985 (Harness)
Near Fresno, CA 93730
Randy
Job Details: 05/18/2018
Wine cooler Jenn Air Model # JUB24FRERS00. Complaint- control panel "popping out" and trim bent. Diagnosis- , Replaced top glass shelf that was damaged also changed out electrical panel board That was damaged. Put everything back together powered Unit on. Everything functioning properly. Job complete. used 1 W10807580 (SHELF-GLAS) and 1 W10807579 (CNTRL-ELEC)
Near Fresno, CA 93723
Randy
Job Details: 05/18/2018
Cooktop Whirlpool Model # G7CE3034XS00. Complaint- Burner on cook top went out. Diagnosis- Turned on the burner getting residual heat, element is not fully charge. ; ordering 1 WP8273994 (elmnt-surf) and 1 WPW10326246 (switch-inf) and WPW10312185 (switch-inf). Inspected unit and found the FR element does not get red hot like the others. Noted the switch below FR element switch changed the FR element from full heat to simmer. This switch was set to simmer.
Near Los Banos, CA 93635
Randy
Job Details: 05/18/2018
Maytag Washer Model # MVWB835DW3. Unit is ripping clothes and detergent not getting dispensed. Diagnosis- Checked error codes found one. F0/E3-UNIT OVER LOADED. Cleared code ran test 51- completed the actions in test. Observing the unit found the suspension is weak need replacement component. During test the slider is loud and the clutch is buzzing. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension). Removed power from unit. Replaced suspension. Tilted unit back and replaced clutch and slider. Assembled unit, powered up. Ran test 51, passed. All components passed test. Used 52 to calibrate unit.
Near Los Banos, CA 93635
Randy
Job Details: 05/18/2018
Washer Whirlpool Model # WTW5100VQ2. Unit stopped spinning in the middle of cycle. Diagnosis-During removal of apron saw the lid switch tab broken. Replaced switch, motor and pressure switch. Completed assembly. Small fill allowed to agitate good, advanced to drain, rinse, fill. Drain motor stopped, then the water for rinse entered unit. Observed the unit transition from fill to agitate, then from rinse drain , fill, agitate. Advanced to drain spin, allowed unit to advance spin. Passed. All options normal. Unit advanced as designed. ; used 1 WP8318084 (lid switch)
Near Los Banos, CA 93635
Randy
Job Details: 05/18/2018
Microwave Whirlpool Model # WMH53520CS6 Complaint- Not starting properly, getting power. Diagnosis- 0, The unit was not operating when hitting start. Found failed monitor switch. Removed the assembly installed replacement components. Completed assembly, powered ran test passed
Near Bakersfield, CA 93311
Cher
Job Details: 05/18/2018
Jenn-air Dishwasher-Model # JDB9600CWP90. Customer complaint- recall on power cord. Service performed- Removed and replaced power cord (W11188410 (POWER CORD). Service completed.
Near Lamont, CA 93241
Cher
Job Details: 05/18/2018
Maytag Washer-Model # MVWC415EW. Customer complaint- middle part of washer is loose and soap dispenser isn't dispensing properly. Service performed- Specialist found the agitator was loose and the dispenser was cracked. Tightened agitator and installed new dispenser (W10850126 (DISPENSER). Service completed.
Near Fresno, CA 93711
Randy
Job Details: 05/18/2018
Washer Whirlpool Model # WFW9351YW00. Complaint-Washer is leaking. Diagnosis- Removed lower panel checked error codes, found none, and put unit into test mode. Unit ran and did not leak. ; ordrng 1 WPW10381562 (bellow). Removed worn bello. Installed replacement bello. Powered unit test check for leaks, none. All ops normal
Near Fresno, CA 93722
Randy
Job Details: 05/18/2018
Whirlpool Dryer Model # WED4815EW1. Complaint- unit is not heating. Diagnosis- Removed rear panel, checking all fuses. Found cycling thermos failed. Replaced the thermostat, assembled the unit. Powered and test, passed unit heating all ops normal. Job Complete.
Near Bakersfield, CA 93306
Cher
Job Details: 05/18/2018
Whirlpool Washer-Model # WFW9351YW00. Customer complaint- Unit is showing error code LF. Service performed- Specialist found the unit would give an LF long fill code. Found cold water valve not opening. Removed and replaced cold water valve (WPW10212596 (VALVE). Service completed.
Near Oxnard, CA 93036
Cher
Job Details: 05/18/2018
Maytag Dryer-Model # MGD3500FW0. Customer complaint- not drying clothes properly. Service performed- Specialist stated customer complaints of dryer taking too long to dry. Checked vent and is venting fine. Removed and replaced coils (279834 (2 coil gas valve set). Service completed.
Near Oxnard, CA 93036
Cher
Job Details: 05/18/2018
Maytag Washer-Model # MHW3505FW1. Customer complaint- maytag washer is not spinning out the water. Service performed- Specialist checked unit and found washer not picking up speed on the spin cycle. Removed and replaced control W11033857 (cntrl-elec). Service completed.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/18/2018
Maytag Washer-Model # MVWC416FW1. Customer complaint- not filling with any water. Service performed- Specialist stated customer complaints that auto sensing is not working. Set unit in diagnostic and found not failure codes. Also ran a automatic diagnostic the unit is working fine. Customer has been using the wrong cycles. Instructed customer on proper use an care of unit. Service completed.
Near Fresno, CA 93722
Randy
Job Details: 05/18/2018
Whirlpool Dryer Model # WED75HEFW1. Complaint- dryer stops after being started. Diagnosis- Timer is showing double digit time then will drop to 1 minute. Any cycle, count down will drop. Replaced harness for sensors. ERROR CODES-F4/E3 - RESTRICTION AIR FLOW. small or mixed loads not hitting sensor bars will shut down unit quickly. To large of loads outside portions will dry the inner will not dry. Must stop unit every 10 minutes to fluff the load in order to dry all clothes. Unit is fully operable the shutting down is normal. Loads not hitting SENSOR BARS. LOADS ARE EFFECTING THE UNIT, Job complete.
Near Camarillo, CA 93012
Cher
Job Details: 05/18/2018
Whirlpool Washer-Model # WTW7500GW0. Customer complaint- unit is leaking from under unit. Service performed- Specialist found unit leaking water from the pump, removed and replaced W10876600 (PUMP-WATER). Service completed.
Near Fresno, CA 93722
Randy
Job Details: 05/18/2018
Whirlpool washer Model # WFW9200SQ00 Complaint- Washer not draining all water. Diagnosis-Not draining. The unit has standing water. Removed lower panel removed pump screen removed debris. Replaced cap. Job complete
Near Oxnard, CA 93030
Cher
Job Details: 05/18/2018
Kitchen-aid Refrigerator-Model # KRFF507ESS01. Customer complaint- lights go out in both sections. Service performed- Customer complaints of intermittent problem with all the LED lights in the refrigerator. Checked unit and found LED freezer light not working properly. Removed and replaced control, LED freezer light and light switch. W10830288 (cntrl-elec) and W10843353 (module) and WPC3680310 (light switch). Service completed.