Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Maytag Refrigerator Model # MFI2570FEZ05. Complaint- Door Not Sealing Diagnosis-Unit needs whole door.W10910854 (Door FIP). Replaced door and checked shelves. All pieces fit. Job complete.
Near Los Olivos, CA 93441
Randy
Job Details: 05/22/2018
Whirlpool Oven Model # RBD275PDQ6 Complaint- top oven is locked. Diagnosis-Found unit with a dead control board. Control board is not available. Both control board and control panel discontinued. Job complete
Near Santa Ynez, CA 93460
Randy
Job Details: 05/22/2018
Whirlpoool washer Model # WTW8040DW4 Complaint- is not spinning out the clothes Diagnosis- Found unit not draining fully during spin leaving clothes wet and heavy. Found drain tube fully inserted into stand pipe not allowing for siphon. Upon repositioning drainage hose found water in stand pipe over soapy. Instructed customer on importance of proper stand pipe drainage and also instructed on over soaping and proper detergent amounts. Referred customer back to care and use Manual.
Near Fresno, CA 93703
Randy
Job Details: 05/22/2018
Whirlpool Refrigerator Model # WRT511SZDW00. Complaint- No cool. Diagnosis- Complaint was refrigerator was not cooling at all. Found there was no refrigerant at all in system.Causing refrigerator not to cool. Performed a sealed system job install the new UV dryer and also service port. Also found two leaks ,one on the high side connecting to compressor and also one leak on the suction side. Fixed all refrigerant leaks then put system in a vacuum then added 4.9 ounces of R -134A refrigerant. Refrigerator is now functioning properly informed to let it run for a few hours to reach temperature. Job complete used 1 W10143759 (DRIER (SERVICE))
Near Los Angeles, CA 91326
Cher
Job Details: 05/22/2018
Kitchen-aid Oven- Model # KSIB900ESS1. Customer complaint- unit is not getting hot enough. Service performed- specialist found unit is working as designed it reaches proper temps instructed customer on proper preheat times. Service completed.
Near Los Angeles, CA 91344
Cher
Job Details: 05/22/2018
Whirlpool Dryer-Model # WGD7000DW2. Customer complaint- timer is not working. Service performed- Specialist inspected unit and it gets hot found vent clogged advised customer to get vent cleaning and run a shorter length vent with fewer bends. Service completed.
Near Los Angeles, CA 91307
Cher
Job Details: 05/22/2018
Amana Washer-Model # NTW4516FW2. Customer complaint- washer is not agitating. Service performed- specialist said customer states unit will not agitate. Entered diagnostics and found no fault codes stored. Ran unit through auto cycle and unit operates as intended. Instructed customer on proper use and care of the unit. Service completed.
Near Fresno, CA 93706
Randy
Job Details: 05/22/2018
Washer Whirlpool Model # WTW4800XQ4. Complaint- machine would balance and vibrate all over the place and make a grinding sound.Diagnosis-I pulled washer apart Noticed the suspension is bad. Also gearcase bearings are shot. Ordering parts ; ordrng 1 W10780048 (suspension) and 1 W11035749 (gearcase) and 1 WPW10006355 (actuator) and 1 8575076A (dispenser asy) and 1 W10772621 (screw) and 1 WP389140 (drive block) and 1 WP3951744 (agitator) and 1 WPW10074580 (agitator cap). Replaced gear case and actuator and all the parts listed. Put in a diagnostics ran a systems test everything checked out good. Wash machine is functioning properly now. Job completed
Near Calabasas, CA 91302
Cher
Job Details: 05/22/2018
Whirlpool Refrigerator-Model # WRT111SFDM03. Customer complaint- unit is set for low temperature and sounds like it works extra hard to keep its temp. Service performed- Specialist found unit is not cooling properly, thermostat would not shut off when unit is set at off position. Removed and replaced thermostat WPW10530058 (THERMOSTAT) and Fan motor is working at full speed. Unit turned on and started to cool Advised client to allow 24-48 hrs for unit to reach proper temp. Service completed.
Near Clovis, CA 93611
Randy
Job Details: 05/22/2018
Cooktop Jenn-air Model # JGD3536GS00. Complaint- Jenn-Air knobs are crooked. Diagnosis- Found knobs to be crooked. Adjusted knobs . Job complete.
Near Calabasas, CA 91302
Cher
Job Details: 05/22/2018
Whirlpool Refrigerator-Model # KBFA25ERSS01. Customer complaint- unit is not dispensing water. Service performed- specialist found unit freezing food and no water dispenser also found frozen food and frozen tank due to air diffuser not closing properly. Removed and replaced 12002023 (reservoir) and WP67003903 (control- d), Service completed.
Near Fresno, CA 93730
Randy
Job Details: 05/22/2018
Whirlpool Washer Model # MHW3505FW1. Complaint- Unit is spinning but clothes come out really wet. Diagnosis- Customers complaint that were close were still coming out wet. Entered washer into diagnostics found F8-E1 error code. Found drain line not in Correctly. Also checked pressure switch major hose was not plugged with anything. Cleared code then ran to systems test everything past. Washer is functioning properly. Job complete
Near Agoura Hills, CA 91301
Cher
Job Details: 05/22/2018
Maytag Dishwasher-Model # MDB4949SDZ0. Customer complaint- dishes aren't getting cleaned properly nor drying all the way. Service performed- Specialist found unit not drying also found broken dispenser missing door Removed and replaced the dispsenser (W10861000 detergent dispenser). Service completed.
Near Hilmar, CA 95324
Randy
Job Details: 05/22/2018
Whirlpool Refrigerator Model # WRF736SDAM12 Complaint- fridge not cooling and ice maker not working. Diagnosis-Units compressor ohmed out of spec. Unit needs new compressor. ; ordering 1 WPW10466675 (compressor). Drained system. Removed and replaced compressor. Pulled vac. Vac held. Charged with 5.25oz r134. Unit cooling and working properly
Near Palmdale, CA 93551
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW4816FW2. Customer complaint- unit vibrates when in use seems like the tub is loose, lopsided or unbalanced. Service performed- Specialist stated customer having issues with the unit going off balance. Walks and shakes violently. He checked suspension and found left rear suspension rod not installed properly. Reinstalled and secured suspension. Service completed.
Near Turlock, CA 95382
Randy
Job Details: 05/22/2018
Cooktop Whirlpool Model # G7CG3064XS00. Complaint- There is not operation to the unit. Diagnosis- Unit has multiple broken and cracked knobs. Unit needs all 4 knobs; ordrng 4 WPW10284885 (knob)s. Removed and replaced knobs. Unit working properly ; Job Completed
Near Lancaster, CA 93535
Cher
Job Details: 05/22/2018
Maytag Dishwasher-Model # WDF760SADM0. Customer complaint- unit is not heating or drying clothes. Service performed- Specialist found the unit having issues with not cleaning or drying. Checked errors and there was a heater circuit error. Checked ops of motor and it is weak not pumping water through. Heater is not coming on. Control could be causing heater to not come on. Removed and replaced (W10751502 elect control board) and (WPW10671942 sump and motor assy). Service completed.
Near Turlock, CA 95382
Randy
Job Details: 05/22/2018
Kitchen-Aid Oven Model # KFGD500ESS04. Complaint- unit is making noise. Diagnosis- Found oven cover to be tweaked not allowing it to sit properly in its brackets; ordrng 1 WPW10292551 (pan-broilr). Removed and replaced part unit working properly ; Job Completed.
Near Lancaster, CA 93535
Cher
Job Details: 05/22/2018
Maytag Refrigerator-Model # MFX257QAEM. Customer complaint- ice production is to slow. Service performed- Specialist stated customer is having issues with the unit not wanting to make ice. Checked the unit out and found the ice maker is old and no good. Removed and replaced ice maker (W10882923 ICEMAKER). Service completed.
Near Stevinson, CA 95374
Randy
Job Details: 05/22/2018
Whirlpool Refrigerator Model # GD5RVAXVY03. Complaint- Unit is freezing the refrigerator side. Diagnosis- Diffuser is broken. Also bimetal is bad. Unit needs both. Removed and replaced all parts. Unit working properly used 1 WPW10225581 (BIMETL-DEF) and 1 W10899382 (Diffusser).
Near California City, CA 93505
Cher
Job Details: 05/22/2018
Whirlpool Washer- Model # WEG515S0FS0. Customer complaint- gas burner output is very high. Service performed- specialist found unit works properly adjusted the flames from high to low even placed a pan on top to duplicate the burning and could not. Unit is working as designed. Service completed.
Near Winton, CA 95388
Randy
Job Details: 05/22/2018
Whirlpool Microwave Model # WMH31017FB Complaint- when the door opens the light flickers Diagnosis- Found micro switches to be bad unit needs new switches; ordrng 4 W10727360 (SWITCH ). Removed and replaced switches. Unit working properly ; Job Completed
Near Castaic, CA 91384
Cher
Job Details: 05/22/2018
Whirlpool Dishwasher- Model # KDTE334GPS0. Customer complaint- unit is leaking. Service performed- specialist found unit had a loose water inlet connection. Secure connections and tested unit and it functions as designed. Service completed.
Near Madera, CA 93636
Randy
Job Details: 05/22/2018
Washer Maytag Model # MVWB765FW Complaint- sheets are getting stuck in the agitator. Diagnosis- Agitator not sitting right removed and replaced agitator unit working properly; Job Completed
Near Madera, CA 93638
Randy
Job Details: 05/22/2018
Maytag Washer Model # MVWC415EW1. Complaint- Not operating not starting Diagnosis- Unit not working properly found lid will not lock unit needs new lid lock removed and replaced lid lock unit working properly ; used 1 W10838613 (LATCH)
Near Los Angeles, CA 91606
Cher
Job Details: 05/22/2018
Whirlpool Refrigerator-Model # WRF560SEYM05. Customer complaint- unit is not making ice. Service performed- Specialist found unit not making ice. Tested unit and found bad ice maker removed and replaced it with (4317943ICEMAKER). Service completed.
Near Atwater, CA 95301
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WRX735SDHZ00 . Complaint- Fridge is freezing food. Diagnosis- Unit over temping fridge is set to 41° food is at 34° thermistor in control or not reading properly ordering new control cannot find thermistor in Macone or parts list also water valve constantly leaking causing drip at door order new water valve ; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec). Removed and replaced thermistor water valve and electronic control unit is temping properly and no more leaks
Near Los Angeles, CA 91601
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW4616FW1. Customer complaint- unit is eating small articles of clothing. Service performed- Specialist inspected unit found not small items of clothing under agitator. Instructed customer on proper use and care of unit to use a garment bag to ease any worries of clothing getting stuck. Service completed.
Near Chowchilla, CA 93610
Randy
Job Details: 05/22/2018
Whirlpool washer model # WFW70HEBW1 Complaint- not finishing cycle Diagnosis- Customer states unit will not finish the cycle check for codes unit has long drain code drain pump is not working properly has damage fin remove and replace pump unit is working properly; used 1 WPW10391443 (DRAIN PUMP) from stock, Job Completed
Near Los Angeles, CA 91601
Cher
Job Details: 05/22/2018
Jenn-air Dishwasher- Model # JDB8200AWP3. Customer complaint- dishwasher racks are hard to slide out. Service performed- Specialist found unit had bad racks. He removed and replaced them and racks are now sliding in and out nicely. (W11048934/track and W11048936/track and Wpw10546503/adjuster). Service completed.
Near Madera, CA 93638
Randy
Job Details: 05/22/2018
Washer Maytag Model # MVWB835DW0 Complaint- Door is not closing/not locking. error code f5. Diagnosis- , Lid lock will not lock up when trying to run cycle that lock is faulty remove and replace lid lock unit is working properly; Job Completed
Near Castaic, CA 91384
Cher
Job Details: 05/22/2018
Maytag Washer-Model # MVWB835DW2. Customer complaint- there's a grinding noise coming from unit during use. Service performed- Specialist put unit into diagnostic mode and found only F2E1 stuck key code. With basket empty tested unit in agitation and spin and found no noise. Also inspected stator under unit no signs of contact with kick plate. Load tested unit with towels and deep water wash and still got no noise. Unit functions as designed. Service completed.
Near Chowchilla, CA 93610
Randy
Job Details: 05/22/2018
Whirlpool washer Model # WTW4816FW1. Complaint- The water keeps pouring in it will not stop wants to drain automatically with out washing. Diagnosis-Washer not rushing properly customer states it constantly at water sometimes will not advance found drain line was too far in wall causing water to siphon off not allowing unit to fill also unit has a lid lock fault removed and replaced lid lock and pool drain line to proper position unit is working properly; used 1 W10838613 (LATCH)
Near Santa Clarita, CA 91351
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW4816FW2. Customer complaint- unit is leaking water from underneath. Service performed- Specialist found unit plugged into circuit with multiple things plugged in at the same circuit. Instructed customer on dedicated circuit, unit is working as designed. Service completed.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/22/2018
Whirlpool Washer- Model # WFW9150WW01. Customer complaint- washer bellow is broken. Service performed- Specialist found bellow ripped so he removed and replaced it ( WPW10381562 BELLOWS). Service completed.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW8000DW5. Customer complaint- Unit is making screeching and grinding noises during spin cycle. Service performed- Per the specialist customer states when unit is in the last part of the cycle (spin and drain) the unit will start to make a load screeching sound, he checked unit for error codes and there was none. He then put unit through diagnosis and it went through all functions as designed. He then put unit in a high speed spin and unit started making a load scratching noise coming from the gear case. Removed and replaced gearcase (W10811956/gearcase) and (W10811956/drum assy) unit functions as designed. Service completed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/22/2018
Whirlpool Refrigerator-Model # WRS321SDHZ00. Customer complaint- the fridge section is not cooling. Service performed- Specialist found unit with a completely frosted over evap and control not working. Removed and replaced (W10911770 HARNESS) and (W11196400 CNTRL) tested unit and it functions as designed. Service completed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/22/2018
Near Altadena, CA 91001
Cher
Job Details: 05/22/2018
Jenn-air Freezer-Model # JB36NXFXLE00. Customer complaint- unit is making to much ice. Service performed- Specialist found extension and arm shut keeps falling off. Removed and replaced extension an arm shut (W11128135 ARM-SHUT) and (WP2304353 extension). Service completed.
Near Altadena, CA 91001
Cher
Job Details: 05/22/2018
Kitchen-aid Dishwasher-Model # KUDS40FVPA4. Customer complaint- making buzzing noise during usage. Service performed- Specialist found unit with noisy wash pump. Wash pump getting weak and going out. Removed and replaced sump assembly and tested unit. Unit is now working properly. Service completed.
Near Glendale, CA 91214
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW4880AW1. Customer complaint- load noise during rinse cycle. Service performed- Specialist tested unit on diagnostics. Unit showed no error codes. During test cycle unit would make loud grinding noise during drain cycle. Confirmed noise with customer. Removed and replaced pump WPW10276397 (drain pump assy). Service completed.
Near Rancho Cucamonga, CA 91739
Daniel Lopez
Job Details: 05/22/2018
Whirlpool Range: Model # GS475LEMS2 Service Performed: Customer had issue with unit preheating then shuts off. Doesn't start again after that. Specialist ran diagnosis and found unit is losing ground at burner.
Near Bakersfield, CA 93311
Cher
Job Details: 05/22/2018
Maytag Washer-Model # MVWB765FW1. Customer complaint- washer is not going into cycles. Service performed- Specialist found error F-0 E-3 stored overloaded, only fault code stored, basket turns easily with out friction, cleared code and ran calibration. Unit completed calibration w/o failure instructed customer on proper loading and use an care. Service completed.
Near Azusa, CA 91702
Daniel Lopez
Job Details: 05/22/2018
WHIRLPOOL FREEZER- MODEL # GI5FVAXVL01 Service Performed: Customer had issue with unit not cooling. Specailist ran diagnosis and found an open start device. device. Removed and replaced tested all works good at this time. Customer to give 24 hours for fridge to reach recommended temps.; used 1 WPW10448874 (START-DEV) from stock,
Near Bakersfield, CA 93313
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW5000DW1. Customer complaint- unit will not start. Service performed- Specialist found the control is not accepting any inputs, removed and replaced control (W11116590 (CNTRL) unit functions as designed. Service completed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/22/2018
Whirlpool Washer-Model # WTW4800BQ1. Customer complaint- unit will not fill or drain the fill light keeps blinking. Service performed- Specialist found the pump was locked up removed and replaced pump (WPW10661045 (PUMP-WATER) and unit functions as designed. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/22/2018
Whirlpool Refrigerator-Model # WSF26C3EXF. Customer complaint- the fridge is not sealing properly. Service performed- Upon arrival the fresh food door would not close. Found door cams warn out. Removed and replaced door cams W10781835 (CAM-DOOR) and WPW10257203 (CAM-DOOR) testd unit and it functions as designed. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/22/2018
Maytag Washer-Model # MVWC565FW0. Customer complaint- washer wont spin. Service performed- Specialist found unit was giving a shifter error code causing unit not to spin. He removed and replaced shifter (W10870913/GEARCASE) unit functions as designed. Service completed.
Near Modesto, CA 95355
Randy
Job Details: 05/21/2018
Whirlpool dishwasher model # DU850SWPQ2. Complaint- not washing dishes. Diagnosis- Lower spray arm is broken, water drains but will leave a little bit of water. Ordering parts lower spray arm, separator; ordrng 1 WP8520839 (separator) and 1 WPW10164258 (arm-spray). Installed new parts ( arm spray, separator) into unit. I then tested unit in a normal cycle, it filled, drained, dried, unit is working designed,
Near Ceres, CA 95307
Randy
Job Details: 05/21/2018
Maytag washer model # MVWB765FW0 Complaint- Error code LF . not filling or takes too long to fill. Diagnosis- checked for codes and found LF error code. Ordering inlet valve for unit. ; ordrng 1 W11165546 (INLET WATER VALVE ). Installed new part ( inlet water valve ) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock & unlock, ck for codes found none as well no leaks
Near Modesto, CA 95350
Randy
Job Details: 05/21/2018
Whirlpool washer model # WTW4816FW1 Complaint- Washer will not run a cycle and display says sensor. Diagnosis- found control was not responding and latch was also sticking. removed and replaced parts. calibrated unit and the put in diagnostic test mode . completed wash. checked for codes found none. unit is working as designed. used 1 W11124783 (CNTRL) and 1 W10838613 (LATCH)
Near Modesto, CA 95351
Randy
Job Details: 05/21/2018
whirlpool range model #WFC150M0EW1 Complaint- whirlpool range not heating up at all in the oven. Diagnosis- Unit needs a bottom bake element found a broken element causing bake element not to work, broil element is working fine. Ordering part bake element. ; ordering 1 WPW10308477 (elmnt-bake) Installed new part ( element bake) into unit. I then tested bake cycle and found oven to be working as designed.
Near Modesto, CA 95354
Randy
Job Details: 05/21/2018
Washer Amana Model # NTW4516FW2 Complaint- washer not agitating.Diagnosis- GEARCASE is making a grinding sound during spin only. Ordering parts GEARCASE, actuator, cam. ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR) and 1 W11035749 (GEARCASE ). Installed new parts ( gear case, actuator, cam ) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock & unlocked, ck for codes found as well no leaks, unit is now working as designed
Near Modesto, CA 95357
Randy
Job Details: 05/21/2018
Whirlpool refrigerator Model # WRV996FDEM00. Complaint- unit keeps frosting Diagnosis-, Inspected unit. I found freezer door not closing properly, there is a gap and it’s causing moisture to go inside freezer that has caused frost on food, liner, and panel. Ordering part ss front door. ; ordrng 1 W10815698 (dor-fip ss). Installed new part ( ss door ) into unit. Found no gaps, freezer door open and close properly, unit is working as designed
Near Waterford, CA 95386
Randy
Job Details: 05/21/2018
Dryer Maytag Model # MEDC215EW1 Complaint- Dryer is not drying. Diagnosis- Inspected and tested unit. Found unit working as designed, unit heated fine, pulled unit out and found ducting to be smashed blocking air flow, I then instructed to replace ducting and to have exhaust pipe cleaned out by a professional. Job complete.
Near Modesto, CA 95351
Randy
Job Details: 05/21/2018
Whirlpool Dryer Model # WED4815EW1. Complaint- controls not working. Diagnosis-Installed new part ( thermal fuse ) into unit. I then tested unit in a high heat cycle, it heated fine cx ok repair, unit did not turn on pulled unit out and removed back panel and tested thermal fuse, found it to bad replaced old one with new one.
Near Tracy, CA 95376
Randy
Job Details: 05/21/2018
Whirlpool Range Model # RF3028XEW1. Complaint- Not working Diagnosis- Found junction box arching & smoking at wall, instructed cx to switch breaker off for range, cx turned off breakers to range. Found left front infinity switch with burnt contacts, ordered infinity switch.; ordrng 1 WP3148953 (switch-inf). Replaced left front infinity switch, tested burners, tested OK; Job Completed
Near Tracy, CA 95376
Randy
Job Details: 05/21/2018
Maytag Dishwasher Model # MDB4949SDE3. Complaint- Not starting. Diagnosis- Found codes F8E2, F8E3, F6E4, F3E2, found no problems with float , temp sensor, and drain pump, ordered control brd for unit; ordrng 1 W10906430 (CONTROL BRD). Replaced main control brd, ran diagnostics cycle, ran test cycles, leveled unit, tested ok,
Near Manteca, CA 95336
Randy
Job Details: 05/21/2018
Microwave Ikea Model # IBMS1455WS0. Complaint- no ops. button to start doesnt work. Found add 30 sec/ start button broke, ordered part for for repair; ordrng 2 W10864395 (button)s and 2 WPW10251250 (button)s and 1 WPW10317093 (cntrl-elec). Replaced broken button & mounts, tested ok; Job Cmpltd
Near Modesto, CA 95355
Randy
Job Details: 05/21/2018
Whirlpool Dishwasher Model # WDT780SAEM2. Complaint - dishwasher is not draining. Diagnosis- , Found drain plugged with debris at air gap, removed debris, tested pump/drain functions, added hose clamp to hose connection at air gap, tested OK,
Near Ripon, CA 95366
Randy
Job Details: 05/21/2018
Whirlpool Refrigerator Model # WRF540CWHW00. Complaint- ice maker not making ice. Diagnosis- Replaced light switch, cycled ice maker , tested ok, instructed on ice production & humidity control.; Job Cmpltd used 1 12002646 (LIGHT SWITCH)
Near Tracy, CA 95376
Randy
Job Details: 05/21/2018
Maytag Washer Model # MVWX655DW0. Complaint- Noise during wash cycle. Diagnosis- Adjusted height of washer feet.Found motor bearing Worn, motor with locked rotor, shield from water pan.rubbing on pulley, ordered motor, run cap, pulley shield & belt.; ordrng 1 W11158831 (RUN CAP) and 1 WPW10006384 (belt) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (shield). Replaced motor, cap, drive belt and shield, ran self diagnostics & spin test, tested ok
Near San Gabriel, CA 91776
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Oven- Model # WEG730H0DS0 Service Performed: Customer had issue with oven section not getting hot. Specialist ran diagnosis and found found wiring issue with bake ignition electrode. Corrected wiring issue tested ops unit working as designed.
Near Fillmore, CA 93015
Cher
Job Details: 05/21/2018
Whirlpool Freezer-Model # WRT311FZDW00. Customer complaint- unit is not cooling at all. Service performed- Specialist stated the complaint is the customer this unit either freezes everything or shuts off and stays off too long this characteristics of a bad thermostat. Removed and replaced W10866230 (thermostat). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Kitchen-aid Washer-Model # KDFE104DWH5. Customer complaint- unit does not always drain. Service performed- Specialist found a faulty drain pump and motor. Removed and replaced Wpw10605057/pump&motor. Service completed.
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWC565FW1 Service Performed: Customer had issue with unit not filing with water. Specialist performed diagnosis and found nstallers put drain hose too far down the drain causing the unit to siphon. Fixed drain hose and tested all works good at this time
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Maytag Washer- Model # WTW7500GC0. Customer complaint- unit rubber part of lid fell off. Service performed- Specialist removed and replaced W11130236 (lid). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Maytag Washer- Model # MHW5500FW1. Customer complaint- unit is not operating at all. Service performed- Specialist checked power unit has power tested touch control not responding. Unit needs console ui and main board; Removed and replaced W10911042 (panel-cntl) and W11201286 (MAIN BOARD). Service completed.
Near Dinuba, CA 93618
Randy
Job Details: 05/21/2018
Whirlpool Refrigerator Model # WRF560SEYB. Complaint- REFRIGERATOR BOTTOM FREEZER IS OVER FREEZING AND REFRIGERATION SIDE IS NOT COOLING. Diagnosis. Installed gaskets. Liners are separating from the doors and do not seal correctly. To repair this unit the unit will need both RC doors. Noted the sliders are in bad shape from all the frost. They will need to be replaced too.;1 LW10406595 (dor-fip bl), 1 LW10413518 (dor-fip bl), 1 WPW10397635 (slide), 1 WPW10397636 (slide)
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator - Model # WRF989SDAM03 Service Performed: Customer having issue with unit refrigerator section not cooling properly. Specialist ran diagnosis and found there was a large puncture hole in RC evaporator. It caused compressor to burn out and caused black sludge to plug up cap tubes. I replaced compressor and evaporator and I isolated and blew threw lines and can’t remove restriction. I called tech line and they documented. Sr#7721945799.
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Whirlpool Freezer-Model # WRF767SDEM01. Customer complaint- unit doesn't stay cold enough inside fridge section and also freezer section the ice cream keeps melting. Service performed- Specialist checked operations found that the fresh food evaporator was frozen up thermistors failed to read correct order evaporator fan motor harness assembly and mainboard; removed and replaced W10843055 (cntrl-elec) and W11033168 (harns-wire). Service completed.
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Range - Model # WFG520S0FS0 Service Performed: Customer had issue with unit having a burning smell inside. Specialist ran diagnosis and found main control said HOT and the unit was hot to the touch. Customer said they had not been using it. I tested temps and operation. All tests good. I had to adjust burners as they were set to high and I adjusted burner in oven to allow correct flame cone. All tests good. Customer had left on vac and it is possible unit was running the whole time
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- detergent does not dissolve. Service performed- Specialist found error code #7493 Customer stated that the unit is not washing the sub tablet away at times tested the unit , Dead pump Asm removed and replaced WPW10671941 (PUMP&MOTOR). Service completed.
Near Dinuba, CA 93618
Randy
Job Details: 05/21/2018
Jenn-Air Refrigerator Model # JFFCC72EFS00. Complaint-not making ice. Diagnosis-Inspected unit and found the fill tube heater is broken. Unit needs a new fill tube heater.; ordrng 1 1 W11230096 (tube). Installed IM fill tube. Unit checks ok
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WRX986SIHZ00 Service Performed: Customer had issue with unit freezing up in the back of the freezer section. Ice is forming. Specialist ran diagnosis and found found frost on upper portion of freezer caused by gasket not properly sealing allowing warm air to come in to frz , heat treated gasket verified proper seal call completed
Near Dinuba, CA 93618
Randy
Job Details: 05/21/2018
Crosley Dryer model # CED7006GW0. Complaint- not heating. Diagnosis- Customer states that after the lights went out the unit did not heat. Checked unit and found it has incorrect power. (L1,L2-N 120vac/L1-L2 0vac). Cycled power to the unit and found no change. Instructed customer to consult an electrician about their power issue. Documented w/ WPTP
Near Moorpark, CA 93021
Cher
Job Details: 05/21/2018
Kitchen-aide Oven-Model # KOSE500ESS02. Customer complaint- oven door makes sound when opening. Service performed- Specialist checked operation unit is working OK but the outer door glass has dents in it on the left-hand side removed and replaced W10771242 (glass-door). Service completed.
Near Redlands, CA 92374
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator - Model #WRF993FIFM00 Service Performed: Customer had issue with unit not making ice, Specialist ran diagnosis and found ice maker fill tube frozen and end cap broken will order parts .; 1 W10879602 (cover) and 1 W11223012 (FILL TUBE),installed new fill tube and cover , verified icemaker fill checked overall operation all ok call completed.
Near Camarillo, CA 93010
Cher
Job Details: 05/21/2018
Kitchen-aid Freezer-Model # KFIV29PCMS01. Customer complaint- unit is not freezing on the freezer side. Service performed- Checked unit and it was not cooling. Removed drawer on fresh food section and evaporator and cover. Removed and replaced compressors W10917531 (Compressor) and W10276644 (compressor). Recharged unit and assembled. Advised customer to allow 48hrs for unit to reach proper temp. Service completed.
Near Sanger, CA 93657
Randy
Job Details: 05/21/2018
Whirlpool Refrigerator Model # WRX988SIBM03. Complaint- ice maker is not making ice and freidge is not keeping cold. Diagnosis Inspected unit and found the RC evaporator is completely frosted over. Unit will need to be defrosted for at least 24 hours so the evaporator can be accessed without damage to it or its cover. When this is done the unit will need to be inspected to see the cause of the defrost issue. Found the deli drawer not closing. Manually defrosted the unit to check door closure. Unit will need a new cover. The unit will need the harness and support when the unit is defrosted .; ordrng 1 W11188493 (COVER)
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- model # MVWB765FW0 Service Performed; Customer had issue with unit tangling clothing articles after cycle. Specialist ran diagnosis and found no error codes. Agitation was tested with towels and washer is agitating as designed. Instructed customer on loading unit.
Near Camarillo, CA 93010
Cher
Job Details: 05/21/2018
Whirlpool Washer-Model #WFW94HEXW0. Customer complaint- unit has error codes F9 E1. Service performed- Customer states that unit is not draining. Checked unit and ran diagnostics and found error codes. found unit with a bad pump, removed and replaced drain pump. WPW10241025/drain pump. Service completed.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WSF26C2EXW01. Customer complaint- unit is over cooling its producing frost/ice build up. Service performed- Specialist said customer states that unit is icing over. Checked unit and found the dispenser not working. The filter is not staying on due to the frozen reservoir. The damper was not working and was replaced. Advice customer to defrost unit so the ice-maker and water dispenser to work. Bypass the filtration system to verifies that the unit valves and are working properly. Unit is working as design. Service completed.
Near Altadena, CA 91001
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # WTW5000DW1 Service Performed: Customer had issue with unit being really noisy. Specialist ran diagnosis and found unit with no error codes, looked underneath to check pulley bolt ( it is tightened) and guard they seem fine, put unit into manual test mode filled up tub started agitation cycle, drained water out and switch to spin unit not making any abnormal sound/noise. Removed screws holding top in place and performed tests again to give cx peace of mind. One of the suspension rods was a bit off its bracket re adjusted rod. At this point unit is working as designed.
We serviced a
Whirlpool Washer-Model # WTW4800XQ4. Customer complaint- washer shakes when in use and does not rinse clothes all the way.
Model Service performed- Specialist said customer states that unit is not working. Ran diagnostics and found several error codes. Ran diagnostics and the unit is not spinning at all. Turned basket by hand a can hear a grinding noise coming from gearcase. The ag
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/21/2018
1 WPW10006355 (actuator), WPW10006384 (drive belt), WPW10074580 (agitator cap) removed and replaced all parts listed. Service completed.
Near Burbank, CA 91501
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator - Model # WRF535SWHZ00 Service Performed: Customer had issue with unit making a very loud noise. Motor is running normally. Specialist ran diagnosis and found no abnormal sounds. Only thing customer complaint about was sound coming from evaporator fan motor, noise was normal vibration from fan motor normal ops. Checked for frost build up or obstruction s did not find any. Customer also has unit in a tight space which amplifies sound. At this point unit is working properly.
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # WRX735SDBM03 Service Performed: Customer had issue with unit not cooling in either compartment. Specialist ran diagnosis and found freezer gasket came out of the track causing air leaks in to the freezer compartment this caused ice build up around evap fan motor and stopped it reset gasket and cleared ice unit tested good ; Job Cmpltd,
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/21/2018
Whirlpool Freezer-Model # WRX735SDHW00. Customer complaint- there is condensation in the left half of the freezer. Service performed- Specialist checked unit and inspected problem. Showed customer cause of unit icing up left side of door was not closed all the way causing the ice build up. Service completed.
Near Oro Grande, CA 92368
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # NTW4516FW1 Service Performed: Customer had issue with unit not finishing its cycle. Specialist ran diagnosis and found long fill code suggest replacing soap being used in the unit and if that does not take care of problem to replace control - No call backs to date. Job completed
Near Pasadena, CA 91105
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer/Dryer Combo - Model # WFW9450WW00 Service Performed: Customer had issue with unit not finishing its cycle. Unit was not heating as well. Specialist ran diagnosis and found no error codes. Also ran quick diagnostics unit went through diagnostics without any issues. Cx wanted me to inspect hot and cold water hoses they seem fine. At this point this unit is working as designed.;
Near Pasadena, CA 91107
Daniel Lopez
Job Details: 05/21/2018
Kitchen-Aid -Refrigerator - Model # KSSC48QTS Service Performed: Customer had issue with unit bottom light not working. Specialist ran diagnosis and found issue with a loose wire on the light socket. Reconnected and tightened wire terminal unit now working as designed.; Job Cmpltd,
Near Monterey Park, CA 91755
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # GX5FHDXVY03 Service Performed: Customer had issue with unit not light being off and unit not cooling. Specialist ran diagnosis and found refrigerator cabinet temperature was at 37 degrees and Freezer cabinet was at 4-5 degrees. These temps are within range of their respective compartment. Also found two of the light bulbs out. Instructed customer to call Whirlpool for light bulb purchase.
Near Covina, CA 91722
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MEDX655DW1 Service Performed: Customer had issue with unit start button not working. Checked unit and found start switch off its bracket. Accessed machine controls mounted start switch back on its position, tested ops unit now working as designed.; Job Cmpltd,
Near Covina, CA 91722
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWC565FW1 Service Performed: Customer had issue with unit not spinning out the clothes. Specialist ran diagnosis and found no error codes. Put unit into manual test mode unit spins and drains as normal. Instructed consumer on loading unit, settings, and features on machine. Unit is working a
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/21/2018
Amana Refrigerator - Model # ASD2575BRW01 Service Performed: Customer had issue with unit not making any ice or dispensing any water. Specialist ran diagnosis and found water line to ice maker broken causing water to leak out prior to reaching ice maker cut off failed portion and installed connector unit tested good ; used 1 WP4373559 (FITTING 5/16 TO 1/4") from stock, Job Cmpltd,
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Range- Model # WGG745S0FS02 Service Performed: Customer had issue with front right burner not igniting. Specialist ran diagnosis and found ight front burner won’t ignite all the time. Found debris in office causing weak gas flow. Fixed and tested all works good at this time.; Job Cmpltd
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # WRS325SDHZ00 Service Performed: Customer had issue with unit dispenser not working or making ice. Specialist ran diagnosis and found water line was linked behind unit and no water was present. Fixed water line and tested all works good at this time. Reset filter light and set temps to recommended.;
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Dishwasher - Model # WDF320PADB Service Performed: Customer had issue with unit not filling with water. Specialist ran diagnosis and found stuck upside down float switch causing the unit to leak into the tub, Calibrated machine and tested all components. Unit is working as designed.
Near Ontario, CA 91761
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # WRS315SNHM00 Service Performed: Customer was having issue with unit shutting off on its own multiple times since they have bought the unit. Specialist ran diagnosis and found unit tripping the breaker a few times a week. Checked amp draw when compressor starting and heater. All works good. Customer is in a new development and may have a faulty outlet or breaker. Plugged unit into different outlet on separate circuit. Customer to monitor see if outlet is bad. All works good at this time.
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/21/2018
Whilrpool Refrigerator- Model # WRF993FIFM00 Service Performed: Customer had issue with unit not dispensing any water. Specialist ran diagnosis and found unit water valve connector off reinstalled and secured tested all ok