Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
whirlpool refrigerator model # WRX735SDBM03 complaint-dispenser is not working. diagnosis-, Found water leaking in auger area freezing up auger screw needs ice maker and valve. Replaced water valve & ice maker, cycled ice maker, tested OK
Near Manteca, CA 95337
Randy
Job Details: 05/23/2018
whirlpool dryer model # WED92HEFW0 complaint- when running there is a burning smell. diagnosis-Checked blower wheel, removed debris & vacuumed out unit , ran cycle, tested ok
Near Escalon, CA 95320
Randy
Job Details: 05/23/2018
maytag washer model # MVWB835DW1 complaint- not draining diagnosis- Found drain & flood codes, tested drain pump, tested ok, checked outer tub for restrictions at drain hole,replacing control board & water valve based on code found in unit.1 W11024149 (CONTROL BRD) and 1 W11165546 (WATER VALVE). Replaced control board and water valve. unit is working properly.
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
whirlpool washer model #WTW5000DW1 complaint- makes grinding noise diagnosis-Unit shifting while in spin cycle, unit tripping breakers; used 1 W10913953 (ACTUATER) and 1 W11116590 (CONTROL BRD). Replaced actuator & main control, unit still rattling splush assy in low spin spin. Tested and working properly .
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
whirlpool washer model #KAWS750LQ0 complaint- doesn't wash the clothes diagnosis-issue with unit, Axel on motor is stripped coupler will not stay on axle coupler will spin freely . Removed and replaced parts all working as designed, tested OK. used 1 285753A (coupling,motor); and WP8529936 (motor-drve)
Near Salida, CA 95368
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model # WRT311FZDB00. complaint- Freezer making a clicking noise. diagnosis- Tested defrost, couldn’t get unit to go into defrost mode. need heater, bi-metal & control. , Found bi-metal open, replaced bi-metal, tested defrost function , tested OK.
Near Ripon, CA 95366
Randy
Job Details: 05/23/2018
whirlpool washer model # MVWC565FW1 complaint- not washing Diagnosis- Checked for codes, found no codes in unit, re calibrated unit, ran self diagnostics, unit functioning as designed, instructed client on water fill function while running normal cycle, all tested OK
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Maytag dryer model # MED3500FW0 complaint- door not closing or locking. diagnosis-Found hinge sagging w/ inner pin broken. Replaced door hinge & catch, door functions tested ok Used 1 WPW10208415 (hinge)
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Whirlpool mircowave model MMW9730FZ02 complaint- unit not operating properly. Diagnosis- Found right micro sw not functioning properly. needs interlock assy for right side; ordrng 1 W10709980 (INTERLOCK ASSY). Replaced interlock assy, door switch functions, tested OK
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
Whirlpool dryer Model # WGD6600VW1. Complaint-turns on going through motions but does not dry the clothes. Diagnosis- , Down thermal fuse open, ordered part for unit. 1 WP3392519 (fuse-thrml). Replaced thermoswitch, checked air flow at blower wheel & exhaust vent, tested OK
Near Escalon, CA 95320
Randy
Job Details: 05/23/2018
Amana refrigerator model # ASD2522WRW06 Complaint- water dispenser sticks diagnosis- Found dispenser clips & screw missing, needs 1 WP2194719 (clip) and 1 WP2195051 (clip) and 1 WP3400906 (screw). Installed dispenser lever clips & screw, dispenser functions , tested OK
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
maytag washer model # MVWX655DW1 complaint- washer is dripping. diagnosis- Found water leaking from water valves when unit is not being used,need 1 W11127357 (WATER VALVE ASSY). Replaced water valve, tested water valve functions, tested OK
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Amana washer model # NTW4516FW2 complaint- unit is not cleaning the clothes properly. Diagnosis-Checked unit for error codes, re calibrated unit, ran self diagnostics, ran deep water wash with client to instruct client on normal water level for washer, found unit operating as designed.
Near Tracy, CA 95304
Randy
Job Details: 05/23/2018
Whirlpool range model #WEE510S0FS0 Complaint-Range not getting enough power, lights coming on but oven/cook top non operational. Diagnosis-Unable to enter diagnostic mode, Checked voltage to unit , ordering main control W10894098 (CONTROL BRD). , Replaced main control board, checked all functions of stove top & oven, tested OK
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
Whirlpool dryer model #WED4915EW1 complaint- timer is not shutting off. Diagnosis-Timer was not working properly,also not heating properly and removed and replaced new parts into unit. I then tested unit in a high heat cycle, it heated and tested properly. 279838/ELEMENT,HEATER and 279816/THERMAL CUT OFF HI and Wp3392519/fuse-thrml and WPW10185992 (TIMER
Near Escalon, CA 95320
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model #KRFC300EWH01. Complaint- making noise knocking and clicking. Diagnosis- No water hooked up to fridge, water valve making noise, turned ice maker off, damper noisy when actuating, ordered damper WPW10594329 (control). Replaced fresh food damper assembly, tested function, tested OK; Job Completed.
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Kitchenaid Washer Model #KDTE234GPS0. Complaint-Not starting. Diagnosis-Found door hinge out of adjustment, adjusted door hinge, re-installed & leveled dishwasher, ran test cycle. Tested and passed.
Near Madera, CA 93636
Randy
Job Details: 05/23/2018
Maytag refrigerator model # MSD2559XEB03 Complaint- Unit has cracked liner. Diagnosis- Unit has small cracks in liner, needs repair kit; 1 8201700 (repair kit). Installed liner repair epoxy kit sealed all cracks.
Near Merced, CA 95340
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model #WRB322DMBM00. Complaint- everything in the freezer is frozen and frosted over. Diagnosis- Unit building ice in freezer found door gasket not sealing properly heated and reform door gasket unit is now sealing properly.
Near Denair, CA 95316
Randy
Job Details: 05/23/2018
Maytag washer Model #MVWC555DW Complaint- Not spinnin or draining water at the end of cycle. Diagnosis-, Drain pump is not moving enough water properly drain unit. Removed and replaced drain pump. Calibrated unit unit is working properly; used 1 WPW10581874 (PUMP)
Near Newman, CA 95360
Randy
Job Details: 05/23/2018
Maytag Microwave Model #MMV4205FZ1. Complaint- Unit is not turning on or heating. Diagnosis-Tested unit and switches are bad not registering properly. Removed and replaced switches. Unit working properly.
Near La Cañada Flintridge, CA 91011
Cher
Job Details: 05/23/2018
Maytag Washer-Model # MVWC555DW0. Customer complaint- unit is not spinning wet clothes out at the end of the cycle. Service performed- Specialist found unit not draining the clothes all the way he removed and replaced the water pump and the control WPW10581874 (PUMP-WATER) and W10685236 (CNTRL-ELEC). Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRF325FDAW01. Customer complaint- ice maker not working fast enough. Service performed- specialist found arm not properly connected to ice maker module reconnected and unit works as designed.
Near Shafter, CA 93263
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # EV171NYMS05. Customer complaint- the freezer is not keeping stuff frozen. Service performed- Specialist found unit not cooling and the heat exchanger is separating and compressor is bad. Removed and replaced compressor and exchanger W10309994 (compressor) and WP4357263 (exchanger). Service completed.
Near Bakersfield, CA 93312
Cher
Job Details: 05/23/2018
Maytag Dryer-Model # MGD5500FW0. Customer complaint- the dryer is making a loud knocking sound when in use. Service performed- Specialist ran cycle and there is a rattling like the blower is out of balance. Removed and replaced W11123147 (motor-drve) and WPW10211915 (wheel). Service completed.
Near Wishon, CA 93669
Randy
Job Details: 05/23/2018
Kitchen-Aid refrigerator Model # KFIV29PCMS03. Complaint- not cooling. Diagnosis-compressor homed out of spec. Unit needs new compressor. , Removed and replaced compressor. Pulled vac. Charged unit with 5.5oz r134. Unit is cooling and working properly. ; used 1 R1200, and 6 R134; 1 8201675 (COMPRESSOR ).
Near Mariposa, CA 95338
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model # WRF990SLAM00. Complaint- not cooling. Diagnosis-Found condenser fan motor to be intermittently working causing compressor to overheat and fail. Unit needs compressor, motor and blade.Removed and replaced all parts. Pulled vac. Vac held. Charged with 5.5oz r134. Unit cooling and working properly ; used 6 R134, and 1 RF1200 and W10156818 (BLADE) and W10276644 (COMPRESSOR) and W10156818 (BLADE).
Near Oakhurst, CA 93644
Randy
Job Details: 05/23/2018
Kitchen-Aid refrigerator model # KRSC503ESS00. Complaint- display and ice maker is not working. Diagnosis-Found unit working properly. Instructed client on properly settings.
Near Oakhurst, CA 93644
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model # WRT519SZDW01. Complaint- Not cooling. Diagnosis- Unit not cooling. Found compressor to ohm out of spec. Unit needs new compressor., R&R compressor. Pulled vac. Charged unit with 4.16oz of r134. Unit cooling and working properly ; used 4 R134, and 1 RF1200 and 1 W10507884 (compressor).
Near Oakhurst, CA 93644
Randy
Job Details: 05/23/2018
Jenn-Air Refrigerator Model # JFC2290VPY. Complaint- Not producing ice. Diagnosis- Tested unit and ice maker. Unit working fine but ice maker is not cycling. Removed and replaced ice maker. Cycled and filled. Unit working properly. used 1 W10884390 (ICEMAKER)
Near Bakersfield, CA 93312
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WSF26C3EXF01. Customer complaint- unit keeps leaking and over flowing onto the floor. Service performed- Specialist found the connector to the dispenser was bad so he removed and replaced the connector and valve WP2314271 (CONNECTOR) and WPW10341320 (VALVE-INLT). Service completed.
Near Barstow, CA 92311
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4815EW1 Service Performed: Customer had issue with unit not dispensing any ice or water. Specialist ran diagnosis and found right fresh food door not closing properly caused ice bucket to melt and freeze back over stoping dispenser motor corrected the closing at upper left hinge as for the water fridge was pushed to far back pinching water line ;
Near Bakersfield, CA 93309
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRS588FIHZ00. Customer complaint- unit is not dispensing any ice. Service performed- Specialist found unit not making enough ice to customers satisfaction. Unit produced half a bucket of ice to keep up with consumption. Units working as designed. Service completed.
Near Bakersfield, CA 93309
Cher
Job Details: 05/23/2018
Kitchen-aid Refrigerator- Model # KBSN608ESS00. Customer complaint- the little butter drawer in the unit will not close it keeps opening every time. Service performed- Specialist found unit rail was missing and butter bin and door cracked so contents of bin fall out when door is open. Removed and replaced 2222797 (rail) and WP2257617 (door-comp) and WPW10323037 (bin-cntlvr). Service completed.
Near Barstow, CA 92311
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWC415EW1 Service Performed: Customer had issues with unit not draining after cycle. Specialist ran diagnosis and found a button in the drain pump that fell of an article of clothing and made its way to the pump ; Job Cmpltd,
Near Bakersfield, CA 93309
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRX735SDHZ00. Customer complaint- unit is not making enough ice. Service performed- Found ice maker getting voltage but would not harvest. Removed and replaced ice maker W10882923 (Icemaker) and tested unit. Service completed.
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WFW95HEDW0 Service Performed: Customer had issue with unit giving an E01FO9 error code. Specialist ran diagnosis and found error code stored in memory. Only code. . Checked connections at control, later level switch and pump they checked good. checked filter it is clean, no restrictions for water flow determined failed pump some time it runs and but most often it does not replaced pump ran test cycle unit tested good at this time
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW7000DW0 Service Performed: Customer had issue with unit not draining at the end of cycle. Specialist ran diagnosis and found that there was voltage getting to drain pump but pump is not working.found it seized, worked loose with lubricant no fins were broken reinstalled works good at this time.; Job Cmplt
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4850XQ0 Service Performed: Customer had issue with unit making a loud grinding noise. Specialist ran diagnosis and found gear case leaking oil. Unit needs new gear case.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # MSD2550VEW00 Service Performed: Customer had issue with ice maker not producing any ice. Specialist ran diagnosis and found fill line frozen due to valve seeping. Valve was replaced ( W10408179) from truck. Job completed.
Near Pasadena, CA 91101
Cher
Job Details: 05/23/2018
Jenn-air Refrigerator-Model # JFC2290VEM8. Customer complaint- broken piece on lid from pantry drawer. Service performed- Specialist removed and replaced end caps WPW10121977 (endcap) and WPW10122078 (endcap). Service completed.
Near Perris, CA 92570
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWB755DW0 Service Performed: Customer had issue with unit not washing and stopping mid-cycle. Specialist ran diagnosis and found loose washplate causing performance issues. Inspected splines on washplate. Splines are good. Reinstalled washplate and tightened to specs.
Near Simi Valley, CA 93063
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # MSD2454GRW. Customer complaint- water on the bottom of the freezer. Service performed- Upon specialists arrival he stated customer said that unit is leaking water and they had defrosted it. He checked the freezer side and drain is clogged. Removed drawer and cleared out port. Also removed back panel and cleared out drain tube. Unit is working as designed found no issues. Service completed.
Near Loma Linda, CA 92354
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Dryer- Model # WGD7000DW2 Service Performed: Customer had issue with unit not drying the clothes correctly. Specialist ran diagnosis and verified burner operation. Specialist found burner short cycling. Removed lint screen and found air blowing back in. There was a vent restriction.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # ED5DHEXWL03. Customer complaint- unit is not cooling. Service performed- Specialist found unit was off. Reset unit and compressor started to work. Checked temperatures on freezer side and it’s dropping as it should. Temp on freezer is at -1 degrees C. Per service pointer need to replace the ADC control. Removed and replaced WPW10225581 (bimetl-def) and WPW10366605 (cntrl-elec). Service completed.
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Maytag dryer model #MGDB835DC4 complaint- not starting. diagnosis- Found unit with control panel not always registering. Button presses. Not restarting on button press and hold. ordering 1 W11158457 (UI). Replaced malfunctioning overlay. Tested unit and unit now functions. Job complete.
Near Pismo Beach, CA 93449
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WDT920SADH2 Complaint- not draining. Diagnosis- , Found unit with poor washing ability. Found unit with a weak wash motor. Ordering new sump assembly. Drain pump not not working. Water at the end of cycle. Removed water and filled unit back with water and tested. ; ordering 1 WPW10671942 (sump and motor assy). Changed sump assembly, drain pump and drain hose. Tested unit. Unit now functions properly and customer approves. No leaks. job complete.
Near Cambria, CA 93428
Randy
Job Details: 05/22/2018
whirlpool refrigerator model #WRX735SDBM00 complaint frosting and condensation in freezer. diagnosis- Inspected unit and found frost build up in top right section of freezer. Found gasket has gap . Unit has bad door gasket ordering gasket. ; ordering 1 WPW10714545 (gasket-fip). removed door to freezer to be able to remove gasket. removed and replaced gasket and re installed door. tested unit is sealing properly and is functioning as designed
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
jenn air range. model # JGRP548WP01 complaint- F1 E1 ERRO CODE. Diagnosis- Tested unit in diagnostics mode unit coded F1E1. Tested p6-1 to p6-2 pin connector and got 14.82 VDC UI is bad. ordering user interface. ; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464534 (cntrl-elec). removed and replaced control and Ui reinstalled console plugged unit in and reinstalled unit. Tested u it unit is no longer giving code unit is heating and functioning as designed
Near San Luis Obispo, CA 93401
Randy
Job Details: 05/22/2018
jenn air double oven model #JJW9830DDS complaint- leakage between glass. Diagnosis- Unit does have stain in between glass. Removed doors cleaned glass client is happy with repair. Job complete
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
whirlpool washer model # WFW85HEFC1 complaint- unit is still leaking from door. diagnosis- Inspected unit and found cx is using powder detergent inside the pockets where liquid detergent goes causing the detergent to drip down into bellow clog up drain allowing water to leak from the front of the unit. Pulled bellow back and found powder detergent blocking drain holes cleared bellow drain of detergent. instructed on proper use and care of unit
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WRF535SWHZ00. complaint-frosted in the freezer. Diagnosis- , Found unit with frost forming in freezer. Checked door gasket and found it worn and gaping in sections. Ordering new door gasket.; W10571967 (frz door gasket (gr)) . Replaced gasket on freezer door. Checked seals and unit now functions properly.
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
maytag range model #MHW5500FW complaint- washer door lock light blinks and will not complete cycle water not draining. Diagnosis- Found unit unable to fully drain due to paper buildup in filter. Cleared filter and tested unit. Unit now functions as intended.
Near Morro Bay, CA 93442
Randy
Job Details: 05/22/2018
Kitchenaid refrigerator model # KRBL109ESS00. complaint- bottom freezer door is damaged. Diagnosis- Unit needs freezer door. Ordering new freezer door ; 13109223SQ (dor-fip ss). Replaced fridge and freezer doors. Checked all seals and found no gaps. Unit now functions as intended.
Near Santa Maria, CA 93458
Randy
Job Details: 05/22/2018
whirlpool freezer model # WZC3122DW. complaint- freezer wont lock Diagnosis-, Found unit unable to unlock due to key broken in lock barrel Ordering new lock and keys. W10664016 (lock-door) and 2 W10838052 (key-door)s. Replaced freezer lock with new lock. Tested keys. Unit lock functions as intended.
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
Kitchen aid range model # KSGG700EBS1 Complaint-ERROR CODE F2E0 Diagnosis-, Found unit with an F2E0 error code kfpund unit with a bad keypad harness ribbon. Ordering new Keypad ribbon. Also found issue with the 6 key not properly engaging. Ordering 1 W10575120 (harns-wire) and 1 W11091882 (panl-cntrl). Replaced control panel and wire harness. Tested unit. Unit now functions as intended
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
whirlpool washer model #WTW5000DW0 Complaint- wash cycle not working. Diagnosis- Found unit making noise during agitation due to stripped washplate. ordering 1 W10752283 (washplate). replaced washplate and tested unit. Unit now functions as intended. Job complete.
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
jenn-air refrigerator model #JFC2290REP00 . complaint- not coolin. Diagnosis- inspected unit and everything was working properly instructed on proper use of fridge. job complete
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
Whirlpool range model # WFG540H0ES1. Complaint-STARTED SMOKING AND SMELLING. Diagnosis- Tested unit and found unit is smoking but unit is brand new and cx did not use oven till now. Oven has not been cured instructed cx that this is normal and to allow unit to burn off and cure before using unit. Instructed cx on proper use and care of unit unit is functioning as designed. ; Job Cmpltd
Near San Miguel, CA 93451
Randy
Job Details: 05/22/2018
whirlpool washer model #WTW8800YC1 . Complaint- washer leaking water from the bottom. Diagnosis-tested unit in normal wash cycle and when water started to dispense into fabric softener dispenser it was spraying out the side of dispenser down side of unit causing water to leak. U it has bad fabric softener dispenser ordering dispenser WPW10172146 (dispenser). I removed top panel to access fabric softener cup. Removed and replaced fabric softener dispenser. Reinstalled top panel and tested unit. Unit is filling without leaking threw softener dispenser unit is functioning as designed.
Near Creston, CA 93432
Randy
Job Details: 05/22/2018
Kitchen aid microwave model # KMHS120ESS4. Complaint- burning electrical smell. Diagnosis- Plugged unit and to test and found unit light will not turn off and control is not illuminating. Unplugged unit and removed control and found control bored popped caused a small smoke burn and unit to not work properly ordering control panel and control bored. ordering 1 W10881539 (cntrl-elec) and 1 W10891019 (panl-cntrl). Upon arrival I removed control bored assembly. Removed and replaced control bored and control panel. Reinstalled control assembly to unit and tested unit light is now off and turns on when you press light button. Unit is heating and functioning as designed
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/22/2018
kitchen aid dishwasher Model # complaint- green light pops up and flashes 4 times. Diagnosis- Tested unit in diagnostics test cycle unit is filling but not washing unit removed to place to inspect harness connections and found a lot of mice dropping and found harness going to water pump had open wire from mice chewing into wire ; ordrng 1 WPW10392483 (harns-wire), and 1 Wpw10418331 (pump&motor). Contacted trade partners and aig whirlpool extended warranty to document situation amd both started if there is any damages to unit from animals that this does void warrant
Near San Luis Obispo, CA 93405
Randy
Job Details: 05/22/2018
kitchen aid oven model # KOSE500ESS02 complaint-no power diagnosis-Needs one male and one female connector. ; ordrng 1 W11204568 (FUSE) and 1 WPW10545255 (fuse-thrml) uninstalled unit and removed top panel to access thermal fuse. Removed and replaced thermal fuse reinstalled top panel and unit. Turned breaker on power cam on to unit. Tested unit unit is heating and functioning as designed
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
whirlpool microwave model # WMH53521H0 complaint- not heating diagnosis-Tested unit with cold cup of water and unit did not heat cup of water. Uninstalled unit to access and test mag and high voltage. Found waire harness connectors were loose to mag and transformer. Removed connectors tightened connectors with players and reinstalled harness connectors to magnetron and transform. Re installed cabinet and reinstalled unit tested unit with cold cup of water. Unit is now heating cup of water and is functioning as designed
Near Cambria, CA 93428
Randy
Job Details: 05/22/2018
Maytag washer model # MVWB835DW2 Complaint- not starting. Diagnosis-Tested unit in diagnostics mode unit coded F5E1 lid switch fault tested unit in test cycle unit is not locking and skipping cycles . Removed console to access control and harness connection to control. Unplugged unit and went to test lid switch and found lid switch harness connection to control was not installed and seated properly causing unit to skip cycles and code out F5E1. Uninstalled lid switch harness connection and reinstalled lid switch harness connection. Re installed console and tested unit is filling agitating draining spinning unit is functioning as designed. ; Job Cmpltd
Near Cayucos, CA 93430
Randy
Job Details: 05/22/2018
Whirlpool washer Model # WFW92HEFC0 Complaint- door keeps locking up on cx . Tested unit in diagnostics mode u it coded F5E2 door lock failure. Tested unit in diagnostics test cycle. Unit filled then immediately started to drain and finished cycle unit did not agitat or spin unit has bad door lock. Ordering new door lock. ; ordrng 1 WPW10443885 (door lock). Removed and replaced door lock and reinstalled bellow. Tested unit in diagnostic test cycle unit is now locking filling agitating draining and spinning unit is function as designed.
Near San Luis Obispo, CA 93401
Randy
Job Details: 05/22/2018
Kitchen aid dishwasher model # KUDE70FXSS5. Complaint-dishes are not consistently drying and dispenser is open. Diagnosis- inspected unit. ran tests, passed all tests. unit was working as designed. instructed customer on proper usage. Job complete.
Near Templeton, CA 93465
Randy
Job Details: 05/22/2018
Whirlpool freezer model #WZC3122DW00. Complaint- not operating. Diagnosis-Inspected unit and found temperature control at 1 the hottest setting is between 1 and 0. it will not get cold enough to freeze at this setting. Turned unit up in between 4 and 5 which is a colder setting which will allow unit to freeze. I did not find any leaks in system Unit is cooling and functioning as designed.; Job Completed
Near Grover Beach, CA 93433
Randy
Job Details: 05/22/2018
Whirlpool washer Model # MVWB835DW3 Complaint- LF not getting any water. Diagnosis-I removed console to access water inlet valve. Removed and replaced water inlet valve. Reinstalled console and tested unit. Unit is filling agitating draining and spinning unit is functioning as designed; Job Completed
Near Morro Bay, CA 93442
Randy
Job Details: 05/22/2018
Whirlpool washer Model # WGD75HEFW0. Complaint- errpr cpde E# Diagnosis- Tested and unit coded right after I pressed start and unit started up unit coded F6E2. Tested unit in diagnostics mode unit coded F6E1 and F6E2 communication error. Per error code I check and made sure unit does not have loose connection at control unit does not have loose connection unit harness are plugged in properly per error codes remove and replace ui mad ccu ordering control and Ui. . ; ordrng 1 W10875486 (cntrl-elec) and 1 W10919207 (panel-cntl). removed top panel to access control and ui. Removed and replaced control and Ui. Re installed top panel plugged unit in and tested unit. Unit is no longer coding unit is heating and functioning as designed
Near Los Osos, CA 93402
Randy
Job Details: 05/22/2018
whirlpool dishwasher model # WDF520PADM7 Complaint- unit is leaking from the bottom. Diagnosis-Tested unit in normal cycle to be able to inspect for leak and found leaking coming from side of door on the left side dripping on to floor inspected gasket and found tear in upper left corner of gasket allowing water to pas by seal and leak ordering gasket. ; ordrng 1 WPW10524469 (gasket). Removed and replaced gasket. Close door tested unit unit filled washed and drained unit is functioning as designed without leaking
Near Bradley, CA 93426
Randy
Job Details: 05/22/2018
Whirlpool washer model # LAT9800AAV. Complaint-Leaking Water Diagnosis-Tested unit and found unit leaking from inlet hoses inside unit causing water to drip now into pan and over flow. Ordering new inlet hoses. ; ordrng 1 WP213013 (hose- inje) and 1 WPY215234 (hose) removed and replaced hose. unit passed all test no leaks. job complete
Near Rialto, CA 92377
Daniel Lopez
Job Details: 05/22/2018
Whirlpool Washer- Model # WFW70HEBW1 Service Performed: Customer had issue with unit giving an F9E1 error code. Specialist ran diagnosis and found an F9E1 , checked for obstructed air dome and found something in pump impeller. Replaced with new Pump ( WPW10391443)
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/22/2018
Maytag Refrigerator- model # MSF25C2EXB00 Service performed: Customer had issue with unit not cooling in either compartment. Specialist ran diagnosis and found unit not cooling found frosted up evap due to disconnected wire to heater , reattached wire secured and tested
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/22/2018
Maytag Washer- Model # MVWB755DW0 Service Performed: Customer had issue with unit making loud thumping noise. Specialist ran diagnosis and found unit with no error codes. an diagnostics test mode , found gcase making some abnormal sounds but functioning properly
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/22/2018
Whirlpool Refrigerator- Model # WRX735SDBM00 Service Performed: Customer had issue with unit not making any ice . Specialist ran diagnosis and found refrigerator not cooling found frosted up evaporater due to defrost thermistor not on evaporater reinstalled and secured verified proper overall operation all ok call completed
Near Pasadena, CA 91104
Cher
Job Details: 05/22/2018
Near Atascadero, CA 93422
Randy
Job Details: 05/22/2018
Maytag washer model # MVWX655DW1 complaint- not spinning clothes/ wet clothes at end of cycle. Diagnosis- Tested unit in diagnostics mode u it coded F8E1 long fill no fill tested unit and found unit is not dispensing water unit is needing new water valve. ; ordering 1 W11127357 (housing). Upon arrival I removed console to have access to water inlet valve. Removed and replaced water valve housing and tested unit unit is filling and functioning as designed; Job Completed
Near Atascadero, CA 93422
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WRB322DMBW00. Complaint- Fridge clicking sound then motor turns on. Diagnosis- Opened door to fridge and geared clicking noise coming from damper. Damper motor is going out causing the clicking noise. Removed and replaced damper control and tested unit. Unit is no longer making clicking noise unit is cooling and functioning as designed. Job Completed
Near Baywood-Los Osos, CA 93402
Randy
Job Details: 05/22/2018
Whirlpool dishwasher model # WDT720PADW1. Complaint-not starting no operations. Diagnosis- Removed bottom kick plate to inspect wire harness for loose connections on sump assembly. In doing so I found a lot of mice urination and droppings all over around under unit on wire harness contacted trade partners to document mice infestation and to confirm this does void warranty. Job complete.
Near Cayucos, CA 93430
Randy
Job Details: 05/22/2018
Whirlpool washer model #WDT750SAHW0. Complaint- water dripping from dishwasher door. Diagnosis-Tested unit in diagnostics mode unit did not code unit went into test cycle and unit started to leak found unit tub seal is not sealing properly water is going past seal dripping down door on to floor. Ordering door seal and two retainer due to installers loosing retainer clips. ; ordrng 1 W10300924V (door seal) and 2 WPW10503549 (retainer)s. Tested unit is no longer leaking and is functioning as designed. Installed two new retainer clips for toe plate all parts to unit are installed properly and unit is functioning as designed.
Near Atascadero, CA 93422
Randy
Job Details: 05/22/2018
Whirlpool washer Model # WDT730PAHZ0 Complaint- Water dripping from dishwasher door . Diagnosis- Tested unit and found water passing threw gasket allowing water to drip on to floor gasket is bad. Removed and replaced gasket tested unit unit is no longer leaking.
Near Morro Bay, CA 93442
Randy
Job Details: 05/22/2018
Kitchen-Aid refrigerator model # KBFS22EWMS9. complaint- leaking from the freezer section. Diagnosis- Tested unit in diagnostics mode and went to thermistor test thermistor tested bad causing unit to frost up and not defrost properly. ordering thermistor ; ordrng 1 W10316760 (thermistor). I removed freezer door and drawers to access back panel of freezer removed back panel to have access to evap drain and thermistor. defrosted evap and drain removed and replaced thermistor. After replacing part in re installed back panel and both drawers to freezer and door plugged unit in and tested unit. Unit is cooling and functioning as designed
Near Morro Bay, CA 93442
Randy
Job Details: 05/22/2018
Whirlpool range model #WFG515S0EW1 Complaint Oven not heating. Diagnosis- Upon arrival I removed and replaced ignitor harness and ignitor oven. Installed new parts unit passed tests. Job complete. used 1 W11161843 (HARNESS) and 1 WP9758079 (igntr-oven). Job complete.
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/22/2018
Maytag dryer model # MGDB850YW1 Complaint- Squealing sound coming from the unit. Diagnosis- Find unit make rattling and squeaking noises due to bad rollers. Replaced rollers, belts, and pulls wheel as per repair kit. Unit functions properly. used 1 4392067 (dryer repair kit)
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WRB322DMBW00 Complaint- making clunking noise.Diagnosis-Installed damper control and tested unit. Unit is now working properly. Used 1 WPW10594330 (CONTROL)
Near Guadalupe, CA 93434
Randy
Job Details: 05/22/2018
Whirlpool dryer model # WGD7500GC0 Complaint- Dryer door will not shut all the way. Diagnosis-, Found unit not latching well. Widened strike to give better grip when door is closed. Unit is now latching properly and not popping open during drying cycle. tested and passed, Job complete.
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Maytag washer model # MVWC565FW1. Complaint- washer rinse light flashing low water. Diagnosis-Found unit not able to agitate or spin. Checked all wire connection and found loose connect on capacitor. Tightened connection to capacitor and tested unit. Unit functions properly.
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Maytag washer Model # MVWX655DW1 Complaint-not operating. Diagnosis-Found unit unresponsive due to bad controls board. Tested voltage from outlet confirmed 120. ; ordering 1 W11116592 (cntrl-elec). Replaced control board and secured connections. Tested unit and is functioning properly
Near Morro Bay, CA 93442
Randy
Job Details: 05/22/2018
Maytag washer Model # MHW5500FW1. Complaint- Not Turning, Tumbling, or Spinning. Diagnosis-Found unit registering unit as an off balance load even with no load in it. Ordering stator. Per service pointer replacing ACU. ; ordrng 1 W10870751 (stator) and 1 W11201286 (ACU). Replaced stator and acu board and checked all wiring. Tested unit and passed.
Near Santa Maria, CA 93458
Randy
Job Details: 05/22/2018
Whirlpool Refrigerator Model # WRT518SZFM00 Complaint- Middle vent is building up ice, condenstation on top of the refrigerator. Diagnosis-Found unit frosting in freezer. Not flowing proper air flow to fridge. Causing condensation. Found unit with old style fan blade and weak fan motor. Replacing fan motor and upgrading fan blade to revised high flow fan. Also found fridge door with gasket not sealing along left edge, Also found door to be dented . ordering new door ; ordrng 1 LW10803941 (dor-fip) and 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap). Replaced evap-fan and motor. Unit now runs as intended. Changed out fridge door and tested seal. Unit passed all tests
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Washer Whirlpool Model # WTW8000DW2. Complaint- leaving white residue on the clothes making a rattling noise. Diagnosis- Talked to tech line about white residue on clothing. Was told to run clean towels thru agitation cycle with no soap added. Found soap bubbles in water after agitation. Instructed customer about over soaping clothes and redirected them to whirlpool website and customer service. Found unit making knocking noises while agitation cycle is running coming from gear casing. Ordering new drum assembly; ordrng 1 W10811956 (drum assy). Replaced drum assembly and display panel. Tested unit. Passed.
Near Santa Maria, CA 93458
Randy
Job Details: 05/22/2018
Washer Whirlpool Model # WTW8500DR2. Complaint- Unit is not spinning clothes , still super wet. Diagnosis- found unit with error code f2e1 (stuck key) and also found Poor washing. Ordering kit via service pointer; ordrng 1 W11111464 (CNTRL ). , Replaced control and tested unit. Unit now functions as intended. Job complete
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Maytag microwave Model # MMV4205DH1. Complaint- will not heat up enough. Diagnosis-Tested unit and found no issues. Instructed customer on cooking times and showed proper timing. Job complete
Near Coalinga, CA 93210
Randy
Job Details: 05/22/2018
Frigidaire refrigerator mode l# FFHS2611LBNA Complaint- not dispensing ice. Diagnosis-Tested unit and found unit is not dispensing ice threw chute removed ice bin and found tooth to crusher was bent into another tooth causing unit to not crush or dispense ice. Bent ice crusher back into position and tested unit is now crushing ice and dispensing ice unit is functioning as designed.Job complete
Near Guadalupe, CA 93434
Randy
Job Details: 05/22/2018
Whirlpool washer Model # WFW7590FW0. Complaint- unit has to be reset all the time. Diagnosis- Found unit with error code f9e1 for long drain. Checked filter and found minimal clogging. Ran normal cycle and found soapy water when draining. Instructed customer on proper loading techniques and proper liquid soap fill levels when using HE LIQUIDS. Customer approves function at this time. Job complete.
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/22/2018
Whirlpool washer Model #WTW5000DW1 Complaint- noise during wash cycle. Diagnosis- Found unit making a ticking noise while operating. Replaced gear case and drive pulley. Tested and passed.
Near San Luis Obispo, CA 93405
Randy
Job Details: 05/22/2018
Whirlpool dryer model # WED5000DW2 Complaint- electric dryer timer not advancing at all. Diagnosis- Found unit heating and running properly but not advancing through anything. Customer has to manually turn it off. Ordering new timer ; ordrng 1 WPW10185992 (timer). Replaced timer on dryer and tested unit. Unit timer is now advancing and unit is working properly.
Near Grover Beach, CA 93433
Randy
Job Details: 05/22/2018
Whirlpool Refrigerator Model # MBR2258XES6 Complaint- Icemaker leaking water. Diagnosis- Found unit with crack in ice maker causing water to drain into bin and cause ice to form into chunks. Ordering new ice maker ; ordrng 1 W10884390 (icemaker).Removed cracked ice-maker and installed new ice-maker. Tested unit and passed. Job complete.
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
Washer Maytag Model # MVWB725BW0. Complaint-spin cycle not working properly. Diagnosis- Found unit not spinning properly due to bad bearing. Ordering new bearing kit; ordrng 1 W10435302 (bearing). Istalled bearing kit and tested unit. Unit is still slightly agitating during spin. Basket hub not engaging properly. Ordering new hub; ordrng 1 W10820039 (hub). Replaced hub and tested unit. Unit now functions as intended