Near Ojai, CA 93023
Aaron
Job Details: 05/26/2018
Kitchen-aid Refrigerator-Model # KBFS20ECMS00. Customer complaint- Gasket is falling apart. Service performed- Upon arrival removed and replaced the fresh food door gaskets left and right side the magnets were falling out of both sides of the door gaskets replaced both 2 W10571956 (GASKET-FIP) and straighten them out with a heat gun. Service completed.
Near Oxnard, CA 93033
Jesus
Job Details: 05/26/2018
Whirlpool Washer-Model # WFW92HEFC. Customer complaint- a ring looking part came off unit. Service performed- Upon arrival customer states that unit is leaking water. Checked unit and found a small hose on the bellows causing water to leak. Removed and replaced bellow W11173364 (Bellow). Service completed.
Near Oxnard, CA 93036
Jesus
Job Details: 05/26/2018
Maytag Washer-Model # MVWB765FW1. Customer complaint- unit is not starting. Service performed- Upon arrival customer states that unit is not powering on the power button would press but didn’t turn till diagnostics was entered. Unit gave error code and then completed test. Documented with manufacture. Service completed.
Near Camarillo, CA 93012
Jesus
Job Details: 05/26/2018
Whirlpool Dishwasher- Model # KDTE104DSS1. Customer complaint- dishwasher doesn't drain. Service performed- Upon arrival customer states that unit is not draining. Checked unit and found the drain pump not working. Removed pump and cleared it. Ran diagnostics and it passed. Service completed.
Near Oxnard, CA 93036
Jesus
Job Details: 05/26/2018
Maytag Washer-Model # MVWB765FW1. Customer complaint- clothes aren't getting cleaned. Service performed- Upon arrival customer states that unit is not cleaning clothes. Checked unit and ran diagnostics. No errors found on unit. Found the hot water not installed on unit. Customer instruct on proper usage. Service completed.
Near Oxnard, CA 93036
Jesus
Job Details: 05/26/2018
Maytag Washer- Model # MVWB835DW1. Customer complaint- F0 E3 error code. Service performed- Upon arrival customer states that unit is not working properly and making a grinding noise. Checked unit and ran diagnostics no error codes found and could not duplicate noise. Documented with whirlpool. Service completed.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 05/26/2018
Jenn-air Refrigerator- Model # JFC2290REM00. Customer complaint- gasket is torn. Service performed- Found torn up right hand side fresh food door gasket removed and replaced it W10443241 (GASKET-FIP). Service completed.
Near Los Angeles, CA 91335
Michael
Job Details: 05/26/2018
Whirlpool Refrigerator-Model # WRS325SDHZ00. Customer complaint- ice maker isn't producing ice. Service performed- Upon arrival customer states no ice from dispenser. Used a cup and water flows from dispenser. Tried ice dispenser and can hear/see. Huge door open and auger motor engage. Open freezer door and find large solid ice obstruction on top of door chute. Removed ice obstruction and still not working so I removed and replaced icemaker WPW10300022 (ICEMAKER) and unit now dispenses both cube and crushed ice. Service completed.
Near Los Angeles, CA 91406
Michael
Job Details: 05/26/2018
Whirlpool Washer-Model # MVWC565FW1. Customer complaint- clothes aren't getting cleaned. Service performed- Upon arrival customer thinks the unit does not fill with enough water to wash clothes properly. Ran unit diagnostics with no fault codes stored .Ran unit through auto service test and preformed with no issues, tested cold and hot water valves manually. All cycles check out unit is working as intended. Service completed.
Near Los Angeles, CA 91405
Michael
Job Details: 05/26/2018
Kitchen-aid Refrigerator-Model #KRMF706EBS00. Customer complaint- the freezer left side rail broke. Service performed- Upon arrival customer states drawer is not pulling out easy and build up of ice on the rails. Inspected freezer and found over full with frozen food. Freezer drawer gets caught pulling out due to excessive ice build up on rails. Removed food and front door. Used steamer to remove excessive ice build up from unit. Removed all drawers and cleared all rails. Installed all freezer parts and all drawers operate smoothly. Service completed.
Near Pomona, CA 91766
Tyler
Job Details: 05/25/2018
Maytag Dryer- Model # MGDC215EW2 Service Performed: Customer had issue with unit dryer not spinning during heating cycle. Specialist ran diagnosis and found unit not heating. Cycle tested and all components are working correctly. Instructed customer that unit is working.
Near Laton, CA 93242
Randy
Job Details: 05/25/2018
whirlpool washer model #KRMF706ESS01 complaint not making ice. Diagnosis- Inspected a whirlpool refrigerator . Customer complaining , ice maker not making ice E2 error code = motor lost position . and leaking between ice box and adapter .; ordering 1 W10917790 (icemaker) and 1 W11126056 (adapter) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket). Replaced the ice maker , adapter , and gaskets . All functions checked good
Near Huron, CA 93234
Randy
Job Details: 05/25/2018
whirlpool washer model #WTW8700EC0 complaint-keeps shutting down. diagnosis- Found no error codes . The washer is connected to a GFI outlet . There is nothing wrong with the washer . The customer needed instructions . No leak job complete.
Near Kettleman City, CA 93239
Randy
Job Details: 05/25/2018
maytag dryer model # MGDC215EW2 complaint- White clothes is coming out yellow. Inspected a Maytag dryer . Customer complaining , the clothes coming out with burning spots at the end of cycle , and very noisy .; ordering 1 279980 (box) and 1 4392067 (dryer repair kit) and 1 WP3387134 (thrmst-fix). Replaced the dryer repair kit , box and thermal fix . All functions checked good . Now the dryer works as designed
Near Tracy, CA 95376
Randy
Job Details: 05/25/2018
Near Tulare, CA 93274
Randy
Job Details: 05/25/2018
amana dryer model # NGD4655EW2 complaint. making extremely loud noise.Cycled unit and could hear noise complaint. Accessed unit and found bad rear roller causing noise. Replaced roller. Retested unit and unit no longer makes noise, job complete. used 1 4392065 (DRYER REPAIR KIT)
Near Visalia, CA 93277
Randy
Job Details: 05/25/2018
maytag washer model # MVWB855DC2. Complaint- not working properly. , Cycled unit through tests cycle and did find unit with off balance error. Suspension, rotor and motor tested good.Found service pointer to raise feet to prevent motor fault. Raised and secured feet. Relieved unit and secured wash plate. Re calibrated main board. Retested unit and it passed all tests with no errors
Near Lathrop, CA 95330
Randy
Job Details: 05/25/2018
Maytag washer model # MVWC565FW1 Complaint- rinse cycle not working. Diagnosis- Re calibrated unit, checked for codes, no codes found. Ran self diagnostics, ran fill & drain functions, all tested ok, instructed cx to use deepwater wash option for better rinsing & less soap per load
Near Los Angeles, CA 91307
Danny
Job Details: 05/25/2018
Kitchen-aid Refrigerator- Model # KSC24C8EYW00. Customer complaint- door leveling issue. Service performed- Upon arrival doors are not level. Found bottom hinge adjustable screws not adjusting up it is stripped and cam making popping noise so I removed and replaced hinge W10500000 (hinge-door).
Near Bell Canyon, CA 91307
Danny
Job Details: 05/25/2018
Whirlpool Washer- Model # WFW95HEDW0. Customer complaint- having door issues. Service performed- Upon arrival I found door is not locking. Found faulty door latch removed and replaced door lock WPW10443885 (LATCH). Ran a self test cycle and unit completed with no issues, no water leaks unit is working properly. Service completed.
Near Los Angeles, CA 91304
Danny
Job Details: 05/25/2018
Maytag Washer- Model # MVWC555DW1. Customer complaint- unit is leaking on the floor. Service performed- Upon arrival unit is leaking water. Found loose connections at water valves. Used plumbers tube on valves reinstalled hoses. No water leaks. Advised client to have drain cleared Unit is working properly. Service completed.
Near Los Angeles, CA 91306
Danny
Job Details: 05/25/2018
Whirlpool Range- Model # WVW51UC0FS1. Customer complaint- fans are not working and unit makes a loud screeching noise. Service performed- upon arrival I found blower is making loud noise an also found sheet metal stuck inside the blower. Removed sheet metal and reinstall blower motor. Unit is working and normal operation noise. Service completed.
Near Los Angeles, CA 91331
Raymond
Job Details: 05/25/2018
Amana Washer-Model # NTW4516FW1. Customer complaint- unit is not spinning and at the end of the cycle the clothes are still wet. Service performed- On arrival customer complaint was unit would bang during cycle and would not complete a cycle. Found off balance load code. Instructed customer on proper use and care of unit. Unit functions as designed at time of service. Service completed.
Near Santa Clarita, CA 91350
BRYAN D.
Job Details: 05/24/2018
Whirlpool Refrigerator-Model # WRF993FIFM00. Customer complaint- unit is making a noise and its not cooling. Service performed- Specialist found unit not cooling due to frosted over Evaps. Both fridge and freezer. Per tech line remove and replace control and evap cover CONTROL (W11169503) and 1 W10889841 (cover-evap). Service completed.
Near Bakersfield, CA 93313
Cher
Job Details: 05/24/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- bottom part of freezer is making a noise. Service performed- Specialist removed excess ice from freezer evaporator and replaced the motor W11032800 (Motor). Service completed.
Near Bakersfield, CA 93314
Cher
Job Details: 05/24/2018
Kitchen-aid Dishwasher-Model # KDTE334GPS0. Customer complaint- unit is not working at all. Service performed- Specialist found L-1 wire nut not properly connected to line cord. Reinstalled connection and tested. Unit has not jet dry and suggested to customer to use finish tablets. Unit tested ok after proper line cord connection. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/24/2018
Maytag Washer-Model # MVWB765FW1. Customer complaint- washer making loud grinding noise. Service performed- specialist found bad gearcase removed and replaced it. W10811956 (GEARCASE. Service completed.
Near Los Angeles, CA 90272
Randy
Job Details: 05/24/2018
Kitchen- Aid Dishwasher- Model # KDTM354DSS4 Service Performed: Customer had issue with unit detergent dispenser lid not opening. Specialist ran diagnosis and found dispenser lid not opening and closing properly, removed outer door panel and old dispenser. Installed new detergent dispenser, test for leaks and dishwasher operation, ok at this time-W10861000 (DISPENSER) was removed and replaced.
Near Adelanto, CA 92301
Randy
Job Details: 05/24/2018
Maytag Washer- Model # MVWB765FW1 Service Performed: Customer had issue with unit not washing properly and not filling with water. Specialist ran diagnosis and found water temperature codes. temp sensor reads 5 ohms far out of range routed for valve-1 W11165546 (VALVE ), removed and replaced. Job done.
Near Modesto, CA 95355
Randy
Job Details: 05/23/2018
Maytag washer model # MVWX655DW0. complaint-spin cycle not working properly. Diagnosis-Inspected and tested unit. Found unit not spinning properly during diagnostic test mode, I then removed wash plate and hub and found hub to be worn out, replaced old hub with new. tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked checked for codes found none as well no leaks, unit working as designed
Near Merced, CA 95340
Randy
Job Details: 05/23/2018
Maytag refrigerator model #MFI2570FEB00 complaint-Spindal is not turning to push ice out and door not closing properly. Ice bin is cracked and IM not cycling properly. It was freezing up. Unit needs bin and Ice maker. Removed and replaced ice bin unit still not functioning properly found door to have a dent in line and not allowing switch to contact properly to allow icemaker work need to order door try to install spacer space there was not enough; ordering 1 W10862411 (dor-fip). Remove and replace door unit working properly; Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW5000DW Service Performed: Customer had issue with unit not draining water. Specialist ran diagnosis and found loose pulley causing issue. Tightened pulley. Calibrated unit. All tests good. Also found codes for detergent. I informed customer on detergent use. ; Job Cmpltd,
Near Moreno Valley, CA 92555
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW5000DW1 Service Performed: Customer had issue with unit not starting cycle. Specialist ran diagnosis and found loose washplate and lid lock not making connection causing performance issues. removed and repalced lid lock, Tightened washplate. Tested unit and calibrated unit. All tests good. ; Job Cmpltd,
Near Mariposa, CA 95338
Randy
Job Details: 05/23/2018
Amana washer model # NTW4516FW1 complaint not spinning clothes at the end of cycle. Diagnosis-Unit had lid lock codes. Removed and replaced lid lock. Calibrated unit unit is working properly
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRF555SDFZ02 Service Performed: Customer had issue with unit ice maker not producing ice. Specialist ran diagnosis and found Removed a replaced the ice maker. Found water pressure a little high, closed valve a little at wall to adjust water pressure. Cycled ice maker. Ice maker cycled good. Tested temps. Temps test good. ; Job Cmpltd
Near Mariposa, CA 95338
Randy
Job Details: 05/23/2018
kitchenaid refrigerator model # complaint- Gas burner is not working properly. diagnosis-Found LR valve to be closing all the way on low not allowing gas to flow. Removed and replaced valve. Unit working properly ; Job Completed
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRF555SDFZ00 Service Performed: Customer had issue with unit getting frost in freezer. Specialist ran diagnosis and found right side track was off track and not allowing customer to shut freezer door straight. Tech adjsuted track and buckets. Defrosted tracks. All tests good. ;
Near Coarsegold, CA 93614
Randy
Job Details: 05/23/2018
kitchenaid refrigerator model #WDTA50SAHZ0 complaint-will not run diagnosis- Found cord on unit to have a short in it. Informed cx they need to replace cord. Referred back to installation manual on how to install.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW7300DW1 Service Performed: Customer had issue with unit making a loud noise when cycle starts. Specialist ran diagnosis and found loose washplate. I tightened loose washplate. Tested unit. All tests good. Gave customer tips on loading and detergent
Near Merced, CA 95348
Randy
Job Details: 05/23/2018
kitchenaid refrigerator model #WRX986SIHV00 complaint- frosting over in freezer diagnosis-, Found freezer door gasket not sealing properly. Heated gasket and reformed to get a good seal. Freezer doors is properly; Job Completed
Near Manteca, CA 95337
Randy
Job Details: 05/23/2018
Kitchenaid refrigerator model # KRMF706ESS01 complaint- Refrig door alarm will not shut off diagnosis- Found switch & switch plug foamed/glued into units liner, Unable to properly remove & replace right door switch, without removing foam insulation in liner of unit. Unable to repair without damaging liner area. Job complete
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/23/2018
Kitchen-aid refrigerator- Model # KRFC704FSS00 Service Performed: Customer had issue with unit leaking. Specialist ran diagnosis and found water filter housing is leaking and has a lot of condensation through out fridge. Customer to return unit since it is brand new.
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
maytag dryer model #MEDX655DW1 complaint-not starting diagnosis- found bad thermal fuse and cut off. replaced both thermal fuse and thermal cut off; 279816 (thermal cut off hi) and 2 WP3392519 (fuse-thrml)
Near Los Angeles, CA 90272
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # KBRC36FTS04 Service Performed: Customer had issue with unit not making any ice . Specialist ran diagnosis and found ice maker switch was off, and has a piece of ice blocking ice bin from going all the way in., test ice maker ok, ejected 1 cycle of ice while here
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
whirlpool washer model #WTW8200YW0 complaint- not working. diagnosis-, Found loud bearings in spin cycle, Replaced bearing with bearing kit, ran spin tested ok
Near Riverside, CA 92507
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4850XQ1 Service Performed: Customer had issue with unit making a a loud squealing noise. Specialist ran diagnosis and found. Specialist ran diagnosis and found unit making a loud noise during spin cycle and having an error code. Found belt slipping causing noise and bad actuator causing basket speed sensor faults. Removed and replaced belt and actuator. Tested unit. All tests good. ; used 1 WPW10006355 (ACUATOR-SHIFT), and 1 WPW10006384 (BELT) from stock
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model WRS331FDDW01 Service Performed: Customer had issue with unit making a loud noise and ice maker bracket broke off. Specialist ran diagnosis and found no water hooked to unit and is calling for water which makes a sound. I secured ice maker to side wall and instructed customer to leave ice maker turned off to avoid noise. All tests good. ; Job Cmpltd,
Near Riverside, CA 92507
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4850XQ1 Service Performed: Customer had issue with unit making a loud noise during cycle and giving an error code. Found belt slipping causing noise and bad actuator causing basket speed sensor faults. Removed and replaced belt and actuator. Tested unit. All tests good. ; used 1 WPW10006355 (ACUATOR-SHIFT), and 1 WPW10006384 (BELT) from stock, Job Cmpltd
Near Merced, CA 95340
Randy
Job Details: 05/23/2018
WHIRLPOOL DRYER MODEL #WED4815EW0 Complaint-not drying clothes. Diagnosis- Found thermal cut off to be bad. Removed and removed. fuse. Unit heating. Also found vent line to be plugged. Suggested to have line cleaned out.
Near Redlands, CA 92373
Daniel Lopez
Job Details: 05/23/2018
Kitchen-AId Dishwasher- Model # KDTE254ESS2 Service Performed: Customer had issue with unit leaking from the bottom. Specialist ran diagnosis and found unit pump locked into place on the sump assy and was allowing a very slow leak during operation. I inspected pump, pump is good. Locked pump into sump all the way. Tested unit. All tests good. ; Job Cmpltd,
Near Modesto, CA 95351
Randy
Job Details: 05/23/2018
kitchenaid refrigerator model # AMV2307PFS0 complaint- no power Diagnosis- Inspected and tested unit. Found unit not turning on, i then removed fuse from filter and tested thermal fuse and found it to be bad, replaced old one with new one from ( w10138793 fuse thermal) from SP. I then tested unit with glass cup of water it heated fine. Tested OK ; used 1 W10138793 (FUSE)
Near Redlands, CA 92373
Daniel Lopez
Job Details: 05/23/2018
Kitchen-Aid DIshwasher- Model # KDTE254ESS Service Performed: Customer had issue with unit leaking during cycle. Specialist ran diagnosis and found one of the clips that hold sump assy to outer tub was not engaged to hold sump down all the way to seal. I engaged clip and tested. All tests good. No leaks
Near Waterford, CA 95386
Randy
Job Details: 05/23/2018
kitchenaid refrigerator model #KRSF505ESS01 complaint-not cooling diagnosis-inspected refrigerator compartment and found evap cover with frozen ice causing poor cooling, I use heat gun a began to melt away frozen ice from evap cover and coils, and test thermistor and found it to be bad replaced old with new one. Unit is now working as designed
Near Manteca, CA 95337
Randy
Job Details: 05/23/2018
maytag washer model # MVWB765FW2 complaint-rinse cycle will not fill. diagnosis-Found no codes from unit, re calibrated unit, ran self diagnostic cycle, re-checked for codes, ran cycle with client, filled with water as designed, tested ok
Near Pomona, CA 91768
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Freeze- Model # WRT318FZDW02 Service Performed: Customer having issue with unit freezer seal not allowing door to close correctly. Specialist ran diagnosis and found freezer door seal is sagging on top of door. Heat treated door seal all works good at this time.; Job Cmpltd,
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Maytag refrigerator model # MFI2570FEB00 complaint-not dispensing. diagnosis-Found door open intermittently, needs door switch & spacer; 1 12002646 (light switch) and 3 WP2177331 (plastic-sq)s. Replace door switch, installed shim, tested ok
Near Lathrop, CA 95330
Randy
Job Details: 05/23/2018
WHIRLPOOL refrigerator model #WRX735SDBM00. complaint-not making ice diagnosis- Ice maker not filling water,Cycled ice maker , IM rattles during cycle, no water, replaced ice maker & door sw shim , tested ice maker, tested OK
Near Pomona, CA 91766
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWX655DW1 Service Performed: Customer had issue with power button breaking off. Specialist ran diagnosis and found pressure switch fault caused by pinched pressure line. Cleared all error codes and tested unit. Unit is working as designed.
Near Pomona, CA 91766
Daniel Lopez
Job Details: 05/23/2018
Maytag Dryer- Model # MGDX655DW2 Service Performed: Customer had issue with power button breaking off. Specialist ran diagnosis and found unit start button fell inside the console. Removed console and reinstalled start switch. Tested all works good at this time.; Job Cmpltd
Near Upland, CA 91786
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # KRMF606ESS01 Service Performed: Customer had issue with unit not cooling. Specialist ran diagnosis and found unit compressor and fans are running but no cool. Unit has a sealed system leak and needs a compressor and dye drier to find leak. Customer is getting unit exchanged.
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Oven- Model # WOS92EC0AS04 Service Performed: Customer had issue with unit oven leaving food uncooked. Specialist ran diagnosis and found unit having air leaks through gasket on bottom right-hand corner this allowed for air leaks into the oven cavity causing and even temperatures In the oven cavity. Leaks are caused by a gasket that was not properly clipped in. Clipped gasket in place and unit tested good; Job Cmpltd,
Near Los Angeles, CA 91352
Cher
Job Details: 05/23/2018
Maytag Washer-Model # MVWB835DW. Customer complaint- unit will not respond to turning on. Service performed- specialist found console unresponsive removed and replaced W11112656 (Console) . Service completed.
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW8500DC5 Service Performed: Customer having issue with unit stopping mid-cycle. Specialist ran diagnosis and found the drain for the pan is sticking up about 2 inches in the center of the pan. When unit s loaded the tub is dropping down and rubbing on the drain pipe customer instruct to cut pipe down. ; Job Cmpltd,
Near Los Angeles, CA 91352
Cher
Job Details: 05/23/2018
Maytag Refrigerator-Model # MFI2665XEB6. Customer complaint- ice in bottom of the unit. Service performed- Specialist removed and replaced ice maker UI and main board. W10882923 (icemaker), W11035752 (CONTROL) and WPW10337912 (cntrl-elec). Tested unit unit functions normal now. Instructed customer that overloading of freezer section will cause door adjacent issue causing excessive frost build up on all items of the freezer. Unit functions normal now.
Near Los Angeles, CA 91602
Cher
Job Details: 05/23/2018
Kitchen-aid Dishwasher-Model # KUDD01DPPA0. Customer complaint- red lights on drawers keep going off. Service performed- Specialist inspected for codes in both drawers. Both had a motor jammed code. Inspected and found silverware and racks obstructing wash arm in both cabinets. Freed obstructions and tested unit. Unit functions normal now. Instructed customer on proper use of unit. Service completed.
Near Los Angeles, CA 91306
Cher
Job Details: 05/23/2018
Whirlpool Range-Model # KGRC608LSS0. Customer complaint- unit is displaying error F102. Service performed- when specialist arrived unit had F2E1 cancel stuck fault code. Ordering both removed and replaced display board and control panel 9782418CB (panl-cntrl) and WP9782455 (cntrl-elec DISPLAY BOARD). Service completed.
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRT541SZDW00 Service Performed: Customer had issue with unit no cooling in either compartment. Specialist ran diagnosis and found unit vents are frozen over do to a frozen evap drain. Cleared ice from vents and drain. All functions tested good.
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # KSSC48FMS03 Service Performed: Customer had issue with display not coming on. Specialist ran diagnosis and found Checked for voltage at p2 connector grand-12vdc found voltage present but ui not coming on therefore ui board its bad. Removed and replaced 1 W10839424 (cntrl-elec), Unit is working as designed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRR56X18FW02. Customer complaint- unit is not cooling. Service performed- Specialist stated when he arrived unit was room temp all fans were running but not compressor so he unplugged unit and plugged it back in and it clicked 3 times but did not start removed and replaced start device 8201786 (START DEVICE,COMBO) from truck stock and compressor turned on and began cooling informed customer to wait 24 hours for unit to reach proper temps. Service completed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/23/2018
Maytag Washer-Model # MVWC565FW0. Customer complaint- control and timer are not working. Service performed- Per specialist customer states every couple of loads the washer will not operate and will not start the cycle the unit has no error codes. Instructed customer on proper loading and soup usage instructed customer to use afresh and also found loose connection on main control re calibrated and retested unit. Service completed.
Near Covina, CA 91724
Daniel Lopez
Job Details: 05/23/2018
Jenn- Air Refrigerator- Model # JFC2089WEP7 Service Performed: Customer had issue with unit not making any ice or dispensing any water. Specialist ran diagnosis and found SP #W10476206 which matches my model serial and problem description. Replacing water valve as well because crack near water line which can be a potential leak. Replaced W10884390 (icemaker) and 1 WPW10420083 (valve),
Near Santa Clarita, CA 91321
Cher
Job Details: 05/23/2018
Kitchen-aid Dishwasher-Model # KDTE104DSS0. Customer complaint- guide racks and wheels are broken. Service performed- Specialist found racks and wheels popped out so he removed and replaced W11048936 (Track) and W11048934 (Track). Service completed.
Near West Covina, CA 91791
Daniel Lopez
Job Details: 05/23/2018
Maytag Dishwasher- Model # MDB7749SBM2 Service Performed: Customer had issue with unit not starting. Specialist ran diagnosis and found corrosion on ribbon cable not allowing control to make good connection to UI board. Replaced W10811169 (panel-cntl)
Near Santa Clarita, CA 91350
Cher
Job Details: 05/23/2018
Whirlpool Oven-Model # WOS51EC0AS02. Customer complaint- unit is not working. Service performed- Apron arrival unit was completely dead found fuse was blown removed and replaced a fuse WPW10545255 (FUSE-THRML). Service completed.
Near Los Angeles, CA 90065
Daniel Lopez
Job Details: 05/23/2018
Jenn-AIr- Dishwasher - Model # JDB8700AWP0 Service Performed: Customer had issue with unit not powering on. Specialist ran diagnosis and found unresponsive keypad. Checked Power and polarity / tested perfect. Turned off breaker accessed control board inspected connection to ui reset connector and reset power to unit, unit powered on ran diagnostics and retrieved error code 8-1 slow drain and 6-6 for water temp. Informed cx they need to run hot water on sink prior to using unit, checked drain cycle it is draining out fine. Unit is working as designed
Near Los Angeles, CA 90046
Daniel Lopez
Job Details: 05/23/2018
Ktichen-Aid - Model # KICU509XBL00 Service Performed: Customer had issue with unit giving an F47 error code. Specialist ran diagnosis and found and verified f47 fault code main board open, removed cook top, main top glass and panel hold elements. Removed old main board and installed new main board, test cooktop operation- all works perfect.
Near Rosemead, CA 91770
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer had issue with unit buttons not starting. Specialist ran diagnosis and found f0e2 error code. Cleared error code.Ran auto test, calibration- passed. Tested rinse and spin with load. Fills, agitates, drains, rinses, spins properly. Complete.; Job Cmpltd,
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer had issue with unit only dispensing crushed ice. Specialist ran diagnosis and found that ice falls down in the freezer. Found bucket with a hole in the bottom causing the ice to fall out and also found the solenoid routed for the bucket.
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRS325FDAW04 Service Performed: Customer had issue with unit dispensing warm water and not making ice. Specialist ran diagnosis and found unit not dispensing ice found auger motor frozen not able to spin removed motor and defrosted motor and cleared ice reinstalled all tested good
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWC360AW0 Service Performed: Customer had issue with unit not spinning clothes. Specialist ran diagnosis and found unit nut on pulley came off caused belt to fall off reinstalled nut land pulley and belt all tested good ; Job Cmpltd
Near Hesperia, CA 92344
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWB835DW1 Service Performed: Customer had issue with unit making a loud high pitched noise. Specialist ran diagnosis and found drag on the basket not spinning freely removed top and tub ring and found a sock between basket and tub. Removed suck and all tested good
Near Apple Valley, CA 92307
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer had issue with unit not filling with water. Specialist ran diagnosis and found pressure switch hose came off the control board not allowing control to read water level reinstalled hose and secured all tested good ; Job Cmpltd,
Near Barstow, CA 92311
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4815EW1 Service Performed: Customer had issue with unit not draining properly. Specialist ran diagnosis and found failed pump has power and rattles but no water gets pumped. Removed pump found blades fell off the the pump motor shaft replaced pump unit tested good ; used 1 W10276397 (PUMP-WATER) from stock, Job Cmpltd
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/23/2018
Amana Dishwasher- Model # ADB1400AGW1 Service Performed: Customer had issue with unit not drying dishes. Specialist ran diagnosis and found unit with no error codes. Checking all functions unit tested good heater came on at end of cycle as it should. Customer instruct on function soap selection and running hot water at sink prior to operating unit also instruct on water temp going to unit being to cold 105 degrees unit requires 120 minimum ; Job Cmpltd
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Range- Model # WGG745S0FS02 Service Performed: Customer had issue with unit knobs being loose and oven racks peeling. Specialist ran diagnosis and found Bezel on knobs came off and chrome is pealing off also hinges for grates the finish Is coming off. Reglued bezels back in place and Per whirlpool all other damages are cosmetic and not covered
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWX655DW0 Service Performed: Customer had issue with unit making a loud noise when unit shifted gears. Water not flowing thru dispenser it pools in the inside and gears on drive hub are stripped out causing a speed sensor error because basket won’t engage transmission shaft 1 W10528947 (drive hub kit) and 1 W11127356 (drawer) were replaced.
Near Pinon Hills, CA 92372
Daniel Lopez
Job Details: 05/23/2018
Maytag Dryer- Model # MGDX655DW2 Service Performed: Customer had issue with timer not working while unit is in cycle. Specialist ran diagnosis and found unit not timer motor has 120v and turns but timer shaft does not move determined timer has a broken internal gear causing it not to advance replaced WPW10642928 (TIMER) and retested all checked good timer advanced ;
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Microwave- Model # WMH31017FS0 Service Performed: Customer had issue with unit door not closing properly. Specialist ran diagnosis and found primary door switch failed has open contacts causing control to not recognize when door is open or closed. Replaced switch all tested good ; used 1 W10727360 (MICROSWITCH) from stock,
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator - Model # WRX735SDBM03 Service Performed: Customer having issue with unit not making any ice and not cooling in either section. Specialist ran diagnosis and found freezer gasket came out of the track causing air leaks in to the freezer compartment this caused ice build up around evaporator fan motor and stopped it reset gasket and cleared ice.
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW8000DW2 Service Performed: Customer had issue with unit not spinning during the cycle. Specialist ran diagnosis and found t found code for long fill water valve tested good and flow is proper checked pressure switch hose found it has a pin hole causing pressure not to build was able to cut off failed portion of hose retested unit and all checked good
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/23/2018
Roper Washer- Model # RTW4516FW1 Service Performed: Customer had issue with unit making loud banging noises during cycle. Specialist ran diagnosis and found that during the spin cycle balance ring on basket is loose and bouncing around during spin ; Removed and replaced W10554251 (spin basket)
Near San Bernardino, CA 92411
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Freezer- Model # WRT541SZDW00 Service Performed: Customer had issue with unit over freezing and refrigerator section not cooling. Specialist ran diagnosis and found failed operating thermostat unit stays off for long periods of time causing temps to go up replaced thermostat tested good at this time w10866230/thermostat
Near San Bernardino, CA 92411
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWC415EW1 Service Performed: Customer had issue with unit not dispensing detergent. Specialist found worn suspension basket shaking and going off balance during spin also found agitator came loose and tossed dispenser into the basket breaking dispenser and basket. Replaced basket agitator suspension and dispenser calibrated and tested unit all checked good at this time ;
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WRF736SDAM14 Service Performed: Customer had issue with dispenser control not responding. Specialist found UI WILL NOT POWER ON HAS VOLTAGE FROM MAIN CONTROL CONNECTOR CHECKS GOOD AT CONTROL AND UI. DETERMINED FAILED UI REPLACED-W10865869 (CNTRL-ELEC UNIT TESTED GOOD
Near Modesto, CA 95350
Randy
Job Details: 05/23/2018
whirlpool oven model # WFG320M0BB2. Complaint-two burners are not blue but yellow. diagnosis- Adjusted burner tops, all burner functions tested OK, tested bake cycle several time, check ignitor connections, found no problems.
Near Modesto, CA 95356
Randy
Job Details: 05/23/2018
whirlpool refrigerator model # WRS571CIHZ00 complaint- diagnosis- Refrigerator making loud noise when opening door. Diagnosis- Found diffuser making very loud rattling noise when actuated ordered the diffuser assembly for unit. Replaced damper assy. tested damper motor functions, tested OK
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
Maytag washer model # MVWB955FC0 complaint- electric board error. diagnosis- Found code F5E2, tested latch assy, latch motor open, replacing latch for unit. Replaced latch assy, ran diagnostics tested ok 1 W11188327 (LATCH ASSY)
Near Ceres, CA 95307
Randy
Job Details: 05/23/2018
Maytag washer model # MMV4205DS4 complaint-start button not starting. diagnosis- Open/closed door,Replaced micro switch, line filter fuse, tested microwave functions, tested OK; used 1 W10138793 (FUSE), and 3 W10727360 (MICROSWITCH)
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
Maytag washer model MVWB700VQ0 complaint- not locking. diagnosis- Found code 80,82, tested latch, found latch not functioning properly. Replaced latch assy. Tested latch, ran rinse/spin cycle, tested OK.
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
amana refrigerator model # AFI2539ERM00 complaint ice maker is not freezing up . diagnosis- Found water supply on reverse osmosis system, instructed clinet on ice production and needed water pressure to ice maker