Near San Luis Obispo, CA 93405
Brandon
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS03
Units right side refrigerator door has dent in the top (see pics). Purchased 10/21/20. Unit is stainless steel model. Ordering SS right side door.; ordrng 1 13107887SQ (dor-fip ss)
Near Arvin, CA 93203
Mitch
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Upon arrival customer stated unit is not cooling in both sections found unit o have huge block of frost/ice on evapu it is needing new bimetal harness control and damper ; ordrng 1 W11236851 (diffuser) and 1 W11449066 (HARNESS )
Near Bakersfield, CA 93306
Mitch
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Upon arrival customer stated unit is leaking worse from the left side. Tested unit and found unit is leaking called techline auto document per techline 10 min into cycle the unit will do a deep under wash and if spray arm is clogged it will cause this found unit spray arm clogged per techline unit needs spray arm File number 7729239140 ordering spray arm ; ordrng 1 W10837249 (spray arm lower)
Near Bakersfield, CA 93306
Mitch
Job Details:
11/10/2020
WASHER MAYTAG MVW6230HW0
Upon arrival customer stated unit is not working properly and is making a noise under the unit. Tested unit in diagnostic mode coded f0e7 cycle started with cloths in clean wash cycle. And f0e3 overload tested unit in cycle unit is not getting to full spin and is making a scraping sound coming from cam ordering cam and capacitor.; ordrng 1 W10721967 (drive pulley) and 1 W11395618 (CAPACITOR )
Near Bakersfield, CA 93307
Mitch
Job Details:
11/10/2020
WASHER MAYTAG MVWC465HW2
Upon arrival customer stated that the unit is dead. Tested unit and found unit is not powering on and full of water unit is needing pump control and valve ; ordrng 1 W10919003 (pump-water) and 1 W11025984 (valve) and 1 W11249158 (cntrl-elec)
Near Bakersfield, CA 93305
Mitch
Job Details:
11/10/2020
WASHER MAYTAG MVWC565FW
Upon arrival customer stated unit is not filling with a lot of water like his old washer. Vested unit in diagnostic mode unit did not code tested in cycle unit is filling with proper amount of water unit is functioning properly at this time of service. Instructed customer that this is the correct amount of water and proper use and care of unit.
Near Bakersfield, CA 93304
Mitch
Job Details:
11/10/2020
WASHER WHIRLPOOL WFW75HEFW
"Upon arrival customer stated after cycle is over pump will keep trying to drain and door will stay locked customer has to unplug unit to reset computer, tested unit in diagnostic mode unit coded pressure fault p. Tested and found unit is needing pressure switch ordering switch.; ordrng 1 WPW10448876 (switch-wl)"
Near Arroyo Grande, CA 93420
Jim
Job Details:
11/10/2020
MICROWAVE KITCHENAID KMBS104ESS03
Replaced switches and rod. Replaced display board and main relay board. Unit display and heating are working properly BUT the light transformer is humming when the door is open. Need transformer; ordrng 1 W11238401 (transformr)
Near Lancaster, CA 93535
Patrick
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHW0
Found the unit not latching properly. Strike was in wrong position. Repositioned and tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL KUDT03FTSS2
Found. The unit having issues with the springs; ordrng 2 WP8270020 (door spring)s
Near Lancaster, CA 93535
Patrick
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW7500GC
Left rear suspension off causing issues. Reinstalled and secured. Tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details:
11/10/2020
OVEN WHIRLPOOL WOD77EC0HS
Installed control and it still doesn’t want to work. The control relays seem to be cycling. Needs element and tod ; ordrng 1 W11292248 (ELEMENT ) and 1 WP4449751 (thrmst-fix)
Near Rosamond, CA 93560
Patrick
Job Details:
11/10/2020
RANGE WHIRLPOOL WFG320M0BS3
Light no working again. Checked bulb and the bulb is good. Order control and socket ; ordrng 1 W10856866 (sockt-lite) and 1 W11126814 (cntrl-elec)
Near Los Banos, CA 93635
Kenneth
Job Details:
11/10/2020
DRYER WHIRLPOOL WED7500GC0
Installed element and tested unit. Unit is now working properly. Customer approves function at this time.
Near Dos Palos, CA 93620
Kenneth
Job Details:
11/10/2020
WASHER WHIRLPOOL MVWX600BW0
Found unit with stuck open valve. Unit poiring water into unit. Unplugged unit and went down to a trickle. Ordering new water valve and board. Will need new actuator. Actuator is just shifting back and forth from spin to agitate. Rescheduled customer for friday 11-13-20; ordrng 1 W10581557 (Control) and 1 W11168740 (Cold valve)
Near Los Banos, CA 93635
Kenneth
Job Details:
11/10/2020
WASHER WHIRLPOOL MHW5630HC2
Found unit getting a ticking noise. Nut on rotor tapping on the factory indentation of panel in the middle of panel. Talked to techline. Was told to remove panel and flatten the indentation to give nut a little more clearance. Did so. Tested. Unit is working properly. SR#7729241423 - Bruce
Near Los Banos, CA 93635
Kenneth
Job Details:
11/10/2020
RANGE JENN-AIR JDS8850BDS
Found unit not ignoring front right burner. Burner head need to be replaced. On both front left and front right. Cap on front left needs replacing. Customer declined repair.
Near Fresno, CA 93711
Timothy
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL ASD2575BRW01
Unit needs a new thermostat. WPW10583800; ordrng 1 WPW10583800 (thermostat)
Near Clovis, CA 93619
Timothy
Job Details:
11/10/2020
OVEN WHIRLPOOL KOSE500ESS04
Called WPTS to document (7729241972) told to check sp (W10565140) -25f for glass 2 inches from sides. If the noise can not duplicate they can’t recommend part. The cooling fan is the source of the sound. Could not duplicate motor sound.; 2 W11245567 (blower)s
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Customer stated that unit will not let him change temps. Ordering main control not in stock.; ordrng 1 WPW10503278 (refer elect cont brd)
Near Shafter, CA 93263
Chase
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"This is past 7 days and a new problem. Diagnosed unit. Made sure connection to junction box is good, not receiving 120v to unit. This is a voltage issue. Instructed cx to get electrician out to get problem corrected. All ops testing normal with this machine."
Near Shafter, CA 93263
Chase
Job Details:
11/10/2020
WASHER MAYTAG MVWC465HW2
Cx concerned unit is leaving clothes wet at the end of the cycle. Found latch not engaging. Installed new latch. Calibrated then tested. All functions now testing out normal with no failures. Job complete.
Near Shafter, CA 93263
Chase
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Installed new icemaker. Re-tested and unit passed all test with no failures. Job complete.
Near Shafter, CA 93263
Chase
Job Details:
11/10/2020
WASHER MAYTAG MVW7232HW0
"F1e2, f8e6, F0e3, F0e5, f7e9, received 5 different error codes. Ran through service diagnostics and unit would not start through diagnostics cycle. Will need to replace control board and latch. Part out of stock.; ordrng 1 W11419171 (CNTRL)"
Near Alpaugh, CA 93201
Chase
Job Details:
11/10/2020
WASHER MAYTAG MVWC565FW2
"Diagnosed unit. Found improper drain setup also only one water supply line going to unit. Ran through service diagnostics. Unit is draining while trying to fill this is due to an improper install. All ops with this machine are working by design nothing wrong with unit only the install. Called WPL to document, talked with Cathy, per WPL do not send us back out on this issue this is a cx obstruct issue and also advised from WPL that unit needs to be inside in a climate controlled area. Unit is working by design. Job complete. SR#7729240474"
Near Pomona, CA 91768
Andy
Job Details:
11/10/2020
DRYER WHIRLPOOL WGD4616FW
"Not turning on, found motor bad and rollers; ordrng 1 279827 (motor!dryer) and 1 349241T (support,roller) and 1 WGD4616FW (BLOWER WGD4616FW)"
Near Pomona, CA 91767
Andy
Job Details:
11/10/2020
WASHER MAYTAG MVWX655DW1
"Not responding, found control not working, replaced control and tested unit working properly"
Near West Covina, CA 91790
Andy
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
"No power, found wire Not connected reconnected wire tested unit working good filled washed and drained"
Near Glendora, CA 91741
Andy
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRFF507HWH00
"Not making ice, found icemaker stuck on cycle, repaired icemaker and ran test icemaker passed and filled with water. Tested unit working properly"
Near La Verne, CA 91750
Andy
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW5000DW2
"Unit shakes bad, replaced gearcase,washplate,basket,pulley tested unit working properly"
Near Azusa, CA 91702
Andy
Job Details:
11/10/2020
DRYER WHIRLPOOL WED5620HW1
Needs display control ; ordrng 1 W11378949 (CONTROL W11378949)
Near Baldwin Park, CA 91706
Andy
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"Making noise, found icemaker making noise, adjusted icemaker fill tube to valve advance and tested unit working good"
Near Baldwin Park, CA 91706
Andy
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM
Needs defrost and replaced drain tube ; ordrng 1 W11252097 (extension)
Near Baldwin Park, CA 91706
Andy
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02
"Not cooling good, food low frost pattern, replaced compressor,evaporator tested unit working properly"
Near Bakersfield, CA 93309
James
Job Details:
11/10/2020
ICE MACHINE KITCHENAID KUIX505ESS2
Drain tube missing causing ice to melt at rear.; ordrng 1 W10539379 (tube)
Near Alhambra, CA 91801
Francisco
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03
Started working on unit noticed broken capillary tubing . It was tucked into foam but cut. Contacted tech line and documented. Informed cx they will be contacted for a replacement unit.Sr7729238754
Near Santa Clarita, CA 91355
Randy
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Ice build up at the fresh food compartment. Over frosted to where the door can’t be opened. Needs to be left off for us to open unit and defrost unit. ; 1 W10389152 (support) and 1 W10633627 (motor-evap) and 1 W10789393 (cntrl-elec) and 1 W10837236 (harns-wire) and 1 W11188493 (cover-evap) and 1 W11457241 (PAN DRIP ) and 1 WPW10248595 (control)
Near Santa Clarita, CA 91355
Randy
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Bad compressor won’t start cooling. ; ordrng 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11087200 (invrtr-box)
Near Los Angeles, CA 91423
Randy
Job Details:
11/10/2020
DISHWASHER AMANA ADB1400AGW1
Replaced parts now working as designed Job complete.
Near Burbank, CA 91504
John
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
"the freezer door was not closed, frost built up around the icemaker system, and jammed the icemaker on the door. Defrosted the icemaker, asked the customer to rearrange items so the freezer door closes smooth and easy."
Near Los Angeles, CA 91331
Randy
Job Details:
11/10/2020
DRYER WHIRLPOOL WGD4815EW2
Found not starting bad fuse removed and replaced now working as designed.
Near Los Angeles, CA 91402
Randy
Job Details:
11/10/2020
M/W OTR WHIRLPOOL WMH32519HZ4
Found loud magnetron. Replaved now working as designed. Job complete
Near Burbank, CA 91504
John
Job Details:
11/10/2020
DISHWASHER KITCHENAID KDTM704ESS0
"The heater is cracked, the dishwasher rack is falling a part due to rust. The spray arm is bent/warped. The detergent cup door came off, ordering the parts that I need.; ordrng 1 W10703867 (heater) and 1 W10707978 (dishrack) and 1 W10860176 (arm-spray) and 1 W10861000 (detergent dispenser) and 1 W11170316 (cover) and 1 W11177741 (gasket) and 3 WPW10082853 (pivot-tine)s"
Near Glendale, CA 91206
John
Job Details:
11/10/2020
RANGE WHIRLPOOL WFG320M0BS3
"The oven gives off a plastic smell, and smokes right at the front section. Removed leftover plastic or some type of debris on the inside of the oven below the bake pan. The oven tested good at this time. Note, let the customer knows that the first time heating the oven it may smoke for a bit."
Near Burbank, CA 91506
John
Job Details:
11/10/2020
DRYER MAYTAG MEDC465HW0
"Concern of the dryer making too much noise, cleaned and lubed the support rollers. Removed debris from the drum bearing. The dryer tested good at this time. The dryer is in excellent condition."
Near Burbank, CA 91506
John
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03
"Icemaker does not work inside the door. The tube wire heater broke in three different sections. Replace the tube heater in the door, tested good."
Near Los Angeles, CA 91604
John
Job Details:
11/10/2020
WASHER WHIRLPOOL WFW5620HW0
"The dispenser for the soap is leaking out the front, this is a bulletin that needs to be addressed. Replace the detergent dispenser, the washer tested good at this time."
Near Los Angeles, CA 91604
John
Job Details:
11/10/2020
COOKTOP JENN-AIR JGCP536HM00
"The right front burner does not ignite very easily. Gives off a gas smell. The knob seems to be not turning off all the way, adjusted this burner knob properly so it’s lined up to the off position, the parts for the burner.; ordrng 1 W10891987 (burnr-head) and 1 W10892771 (BURNER HOLDER) and 4 W11196257 (screw)s and 1 W11238758 (igntr-surf)"
Near Los Angeles, CA 90039
John
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW4816FW2
"The customer is concerned of a metal sound possibly something loose. The motor and the pulley’s are tight, the washer did not make any noise for me. Possibly that one of the hoses were banging against the back side during spin. The washer tested good."
Near Los Angeles, CA 90039
John
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRT316SFDW01
"The adaptive defrost system was making noise, also the Freon leaked out of the sealed system. Added a new die dryer, vacuum the system out and recharged with refrigerant. Ordering the parts that I need.; ordrng 1 2303825 (sub 4388931) and 1 W10836706 (evaporator) and 1 W10913906 (coupler), used 1 WPW10143759 (DRIER ASSY) from stock"
Near Delhi, CA 95315
Kenneth
Job Details:
11/10/2020
WASHER MAYTAG MVWB765FW2
F7E9 error code. Locked rotor. Ordering rotor slider and control. Tested. Unit is working properly. ; ordrng 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W11195970 (Control)
Near Denair, CA 95316
Kenneth
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW5000DW1
Lid not opening. Latch and strike aren't engaging right. Ordering latch and strike. Needs new hub. Ordering washolate incase I have to break off. Did not reschedule. ; ordrng 1 W11307244 (Latch) and 1 W10837741 (Strike) and 1 W10752283 (Washplate)
Near Visalia, CA 93291
Chase
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Installed new parts. Re-tested and all test passed with no failures. Job complete.
Near Turlock, CA 95380
Kenneth
Job Details:
11/10/2020
DRYER WHIRLPOOL WED4815EW1
Faulty thermal cutoff. Repkaced and tested. Unit is now heating properly.
Near Visalia, CA 93291
Chase
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
Installed new damper. Retested and unit passed all tests with no failures. Job complete.
Near Visalia, CA 93292
Chase
Job Details:
11/10/2020
WASHER MAYTAG MHW3505FW1
Installed new Bellow. Re-tested unit and unit passed all test with no failures or leaks. All ops now testing normal. Job complete.
Near Farmersville, CA 93223
Chase
Job Details:
11/10/2020
WASHER MAYTAG MVWB865GW0
Installed all new gear case parts. Retested and unit passed all tests with no failures. Job complete.
Near Pismo Beach, CA 93449
Brandon
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02
Opened up evap cover and found frost build up along the copper tubing coming to evap (see pics) indicating a leak in the system. Could not locate leak. Could not tap system. Needs sealed system tech. Ordering parts per JS; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)
Near San Luis Obispo, CA 93401
Brandon
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Upon arrival found no ice in ice bin and no water in tray. Put into diagnostics and tested water valves for ice maker. Passed test. Also tested ice harvest and it passed as well. Tested temperature in freezer and found temp to be good. Cx said unit sometimes works and sometimes doesn’t. Cx had invoice with purchase date (see pics). Ordering new ice maker. ; ordrng 1 W10873791 (icemaker)
Near Exeter, CA 93221
Chase
Job Details:
11/10/2020
RANGE WHIRLPOOL WGG745S0FS02
Installed new switch membrane. Retested and unit passed all tests with no failures. Job complete.
Near Los Angeles, CA 91345
Alejandro
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Found the unit not work normal, clean and defrost evaporator, order ( motor evaporator refrigerator w11087438) ( motor evaporator freezer w11249952) and (cntrl-elec wpw10675033); ordrng 1 W11087438 (motor-evap) and 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Near Bakersfield, CA 93306
Patrick
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00
Ed Sr number 7729245207 not repairable. Instructed customer to call customer care Edward_j_box@whirlpool.com
Near Tehachapi, CA 93561
Patrick
Job Details:
11/10/2020
REFRIG/SIDE-BY-S JENN-AIR JSC23C9EEM00
"Frozen fill tube. Needs door ; 1 LW10752121 (dor-fip)"
Near Castaic, CA 91384
Raymond
Job Details:
11/10/2020
WASHER WHIRLPOOL WGD4815EW2
"Upon arrival cx states unit is drying clothes, unit heats though. Found restricted vent going from home. Informed cx he ends a vent cleaned. Unit functions as designed."
Near Santa Clarita, CA 91355
Raymond
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM03
"Upon arrival cx states right door mis aligned, and nameplate is slanted. Used hair dryer to heat and straighten nameplate. Leveled unit and explained the slight differences in handles and doors due to flooring. Unit functions as designed, cx is happy with repair."
Near Los Angeles, CA 91325
Antonio
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRFF507EWH01
Ordering ice maker. Refrigerator is working ok Ice maker W11294907. ; ordrng 1 W11294907 (icemaker)
Near Los Angeles, CA 91311
Antonio
Job Details:
11/10/2020
OVEN WHIRLPOOL KODC304ESS01
"SR.7729240388 Per tech line. Replacing main control, user interface and oven sensor since after calibration the results have not shown improvement. Ordering oven sensor and control.; ordrng 1 W10859573 (sensor) and 1 WPW10721210 (cntrl-elec) and 1 WPW10752316 (cntrl-elec)"
Near Los Angeles, CA 91335
Antonio
Job Details:
11/10/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Ice maker test checked ok. Fans tested ok. Ice fill test checked ok. Pantry control is dead due to water in the door. Have to replace pantry door and control. Freezer light and top fresh lights are not operating. Ordering parts to repair unit. WPW10769076, W11330971 , W10695459, W11205082, WPW10675033, WPW10769076; ordrng 1 W10695459 (module) and 1 W10815669 (dor-fip ss) and 1 W11205082 (module) and 1 W11330971 (UI ) and 1 WPW10675033 (cntrl-elec) and 1 WPW10769076 (cntrl-elec)"
Near Los Angeles, CA 91335
Antonio
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW500DW3
Ran diagnostics and tested cycles. No error code popped up. Unit is operating mfg.’s specifications. Working ok.
Near Los Angeles, CA 91335
Antonio
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW4816FW2
Replaced spin basket and tested unit. Working ok.
Near Riverside, CA 92507
Kevin
Job Details:
11/10/2020
M/W OTR WHIRLPOOL WMH32519HZ4
Unit dead with no display. Found open 20a fuse. Removed and replaced fuse. Tested unit. All tests good. ; used 1 W10138793 (FUSE) from stock
Near Riverside, CA 92509
Kevin
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL WDT720PADM2
"Customer stated the unit will leave water in base after cycle is completed. I tested unit and found error for open float switch and unit is draining too slow. Removed and replaced drain pump, drain hose and float switch. Tested unit. All tests good."
Near Riverside, CA 92506
Kevin
Job Details:
11/10/2020
OVEN WHIRLPOOL WOC54EC7HS03
Unit not starting bake cycle. When I arrived the unit was in store demo mode. I turned store demo mode off and tested. All tests good.
Near Riverside, CA 92507
Kevin
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRT104TFDW00
"Unit is freezing food. I tested temps, temps are normal. I did find door not sealing properly. I adjusted door seal to seal. All tests good. Gave customer tips on food placement to help with freezing."
Near Riverside, CA 92504
Kevin
Job Details:
11/10/2020
MICROWAVE JENN-AIR JMW2430DS03
Control panel is not responsive all the time and is turning off and on by itself. Called tech line Sr#7728935605 they recommend replacing console but ordering directly from whirlpool. Removed and replaced control panel. All tests good.
Near Phelan, CA 92371
Cesar
Job Details:
11/10/2020
DISHWASHER MAYTAG MDB8989SHZ0
Replaced control also customer stated door will some times not open gets stuck shut. Replaced latch as well all tested good
Near Adelanto, CA 92301
Cesar
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00
Failed ice maker will not send power to water valve ; ordrng 1 4317943 (icemaker only)
Near Victorville, CA 92395
Cesar
Job Details:
11/10/2020
DRYER WHIRLPOOL WGD5000DW3
Failed timer shaft plastic checked and came off can’t set timer anymore rerouted for timer ; ordrng 1 WPW10185992 (timer)
Near Victorville, CA 92394
Cesar
Job Details:
11/10/2020
DRYER WHIRLPOOL WGD4850HW0
Replaced damaged top all checked good
Near Apple Valley, CA 92308
Cesar
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00
"Filter was stuck in filter housing removed housing and in order to remove filter, removed filter and reinstalled housing all tested good"
Near Santa Clarita, CA 91355
Raymond
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW4816FW2
"Shifter 2.5 k ohm j2 1-2 f2e1 f1 e1 f1e2 Robert SR 7729239864 main control and motor. Upon arrival unit unresponsive, when resetting unit, unit grinds and and then shuts off, light indicator on control goes off. Found unplugging the j2 connector allows control to operate and tech pulled codes, disconnected drain and motor from j2 and plugged in one at a time. Motor failed and created issue. Needs control and motor.; ordrng 1 W10890624 (motor-drve) and 1 W11170319 (cntrl-elec)"
Near Santa Clarita, CA 91321
Raymond
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW4800XQ2
"Upon arrival cx states unit bounces while spinning, found weak suspension. Needs suspension.; ordrng 1 W10780048 (suspension)"
Near Ventura, CA 93003
Hector Zuleta
Job Details:
11/10/2020
DISHWASHER MAYTAG MDB9959SKZ0
Customer is concerned of dishwasher not draining. I checked the unit and I found the Drain Pump not draining the water out. ; ordrng 1 W11497943 (DRAIN PUMP)
Near Lake Sherwood, CA 91361
Hector Zuleta
Job Details:
11/10/2020
M/O KITCHENAID KOCE500EBS07
Customer is concerned of lower oven not heating up. I checked the unit and I found the oven not receiving 120 VAC from L2. Advised to the customer to call an electrician to restore power to the oven. Tested ok.
Near Thousand Oaks, CA 91320
Isidro
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KDDC24RVS00
"On arrival I installed new console board, notting happen called tech line again retested components found a bad main control board, tech said order main board sr7728928863; ordrng 1 WPW10204648 (cntrl-elec)"
Near Thousand Oaks, CA 91320
Isidro
Job Details:
11/10/2020
OVEN WHIRLPOOL KFGC558JSS00
"On arrival I uninstalled unit from cabinetry, replaced sensor, and thermostat, both motor fans, tested unit, unit is now heating up and operating properly as designed...job complete Called tech line Sr 7729247815"
Near Stevenson Ranch, CA 91381
Raymond
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW5000DW3
"Upon arrival cx states unit grinds while in use, found unit on drain pan and feet lowered. Leveled unit and tested, unit functions as designed."
Near Moorpark, CA 93021
Isidro
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02
"On arrival I replaced freezer light and door switch, also cleaned the condenser, was clogged of lint, also used my heat gun to mold the freezer door gasket, was not sealing right, it’s now properly sealed, tested unit, unit is operating properly as designed at this time of service...job complete"
Near Fontana, CA 92336
Tyler
Job Details:
11/10/2020
WASHER MAYTAG MVWB850YG1
Removed and replaced tub found a leak please put as a shop job.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details:
11/10/2020
WASHER AMANA NTW4516FW1
Customer stated that the unit is making a clicking noise again. Checked gear case pulley and found loose agitator. Fixed and tested multiple times. All works good at this time.
Near Los Angeles, CA 91403
Antonio
Job Details:
11/10/2020
WASHER WHIRLPOOL WTW4955HW1
"Need actuator, cam and main board. W10721967 , W10913953. Unit will not complete diagnostics and shuts down. Checked for connections at actuator, and motor, capacitor. All connected. Ordered main board and actuator.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11256105 (cntrl-elec)"
Near Fontana, CA 92336
Tyler
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ00
Customer stated that the door switch broke. Door switches have changed. Removed and replaced both switch tested all works good at this time.
Near Los Angeles, CA 91343
Antonio
Job Details:
11/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
In test mode ice maker struggled to cycle and noisy. Ordering ice maker W11294907. Freezer temps 6 Fdegree; ordrng 1 W11294907 (icemaker)
Near Santa Clarita, CA 91350
Raymond
Job Details:
11/10/2020
RANGE WHIRLPOOL WFG525S0JZ0
"Upon arrival cx states unit has fE e0 fault. Found shorted sensor, control and broken harness, needs control, harness, and sensor.; ordrng 1 W10833885 (sensor) and 1 W10842520 (harns-wire) and 1 W11317846 (cntrl-elec)"
Near Santa Clarita, CA 91390
Raymond
Job Details:
11/10/2020
OVEN WHIRLPOOL WOS51EC0HS01
"Andy SR7729247098 safety SR 7729164426 this is use and care, cx states unit won’t turn off after heating up, this is the cooling fan running to cool controls. Unit functions as designed."
Near Santa Clarita, CA 91354
Raymond
Job Details:
11/10/2020
DRYER WHIRLPOOL MGDB835DW4
"Upon arrival cx states unit is making a noise while operating, found siezed rollers. Needs repair kit.; ordrng 1 4392067 (dryer repair kit)"
Near Simi Valley, CA 93065
Joe
Job Details:
11/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Replaced friction pads job complete
Near Riverside, CA 92503
Kevin
Job Details:
11/10/2020
WASHER WHIRLPOOL WFW560CHW0
Water not draining from door boot. I found holes not lined up with holes on front tub. I adjusted door boot to allow water to drain properly. Tested through diagnostic. All tests good.
Near Perris, CA 92570
Kevin
Job Details:
11/10/2020
WASHER MAYTAG MVW6230HC0
"Unit turning off after a few seconds and saying cycle is done. Failed fascia. Unit also slipping belt. Ordering fascia, cam and belt. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11478524 (FASCIA )"
Near Simi Valley, CA 93065
Joe
Job Details:
11/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Units module was out causing lights to not light. Replaced module and unit began to function as designed. Job complete ; used 1 W10695459 (MODULE) from stock