Near Oakhurst, CA 93644
James R.
Job Details: 07/13/2018
kitchenaid dishwasher KUDP02IRBS0 Found knock out on new disposal to still be in place. Knocked it out. Unit is working properly
Near Ahwahnee, CA 93601
James R.
Job Details: 07/13/2018
whirlpool refrigerator WRX988SIBM03, had e5 error code. IM cycled and filled. Referred cx back to use and care on how unit operates
Near Turlock, CA 95380
James R.
Job Details: 07/13/2018
FRIGIDAIRE REFRIGERATOR FFSS2614QP, Found start relay to be bad causing compressor to short cycle. R&R relay. Unit is cooling and working properly now
Near Turlock, CA 95380
James R.
Job Details: 07/13/2018
WHIRLPOOL OVEN WFE540H0ES1. UNIT IS STILL NOT TURNING ON. Call tech line. Tech line recommends customer has electrician look at power supply you too inconsistent power supply;
Near Hilmar, CA 95324
James R.
Job Details: 07/13/2018
MEDB835DW4 WHIRLPOOL DRYER, Found wheels on dryer to be oblong causing squeaking noise installed repair kit. Unit is working properly; Job Cmpltd,
Near Modesto, CA 95351
Cruz
Job Details: 07/13/2018
MAYTAG REFRIGERATOR complaint is that unit is not cooling in both sections, I then inspected freezer compartment and ice build up on evap cover and coils, causing unit not to cool. Ordering parts cntrl elec, motor harness; ordrng 1 W10850438 (evaporator fan motor) and 1 WPW10312695 (electronic control), Installed new parts (evap fan motor, cntrl elec) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair. ; Job Cmpltd
Near Modesto, CA 95358
Cruz
Job Details: 07/13/2018
WHIRLPOOL DRYER WED4815EW1, Timer is advancing through cycles will stay stuck, installed pre-I’d part ( timer) WPW10185982 into unit, then tested unit in a high heat cycle, found cycles advancing and it heat fine, unit is working as designed, cx ok repair
Near Modesto, CA 95355
Albert P.
Job Details: 07/13/2018
WHIRLPOOL DISHWASHER WDT710PAHW1, complaint is that unit is leaking from underneath, I then pulled unit out and installed pre-I’d parts (pump wash, valve) into unit, tested unit in a diagnostic test mode it completed wash drain dried ck for codes and found none as well no leaks, cx ok repair.
Near Modesto, CA 95355
Cruz
Job Details: 07/13/2018
Unit is OOW and cx decided to purchase a new unit, cx did not want tech to diagnose because cx stated it will be a waste of time, cx paid for service call only with card ($115.00) cx would like a receipt via email. ; Cllctd $115.00 CC Ref # 1168397481, Job Cmpltd
Near Modesto, CA 95350
Cruz
Job Details: 07/13/2018
DRYER WHIRLPOOL WED7000DW1, Inspected and tested unit. Found unit making a bad knocking sound, I then removed front panel and drum, found rollers belt to be bad, removed and replaced bad ones with new ones from SP (4392065) into unit. Tested unit in a high heat cycle, found no knocking sound runs quiet, cx ok repair. ; used 1 4392065 (DRYER REPAIR KIT) from stock, Job Cmpltd,
Near Modesto, CA 95356
Cruz
Job Details: 07/13/2018
WRX988SIBM01 WHIRLPOOL REFRIGERATOR, Cx complaint is that unit is leaking water from refrigerator to floor, I then pulled out produce drawer and found evap cover and coils frozen with ice causing water to leak onto floor, inspected cooling and temps and found them to be working fine, ordering parts motor fan, harness, fan support. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10389152 (support),Installed new parts (harness, support, motor evap) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, unit is working as designed, cx ok repair
Near Manteca, CA 95337
William
Job Details: 07/13/2018
WRF540CWBW01 whirlpool refrigerator, Found water valve stuck open to icemaker, ordered water valve for unit, ordrng 1 WPW10420083 (valve) Removed wire harness at water valve, Found water valve stuck in open position to ice maker, Replaced water valve, tested all water valve functions ran dispenser & ice maker, tested ok
Near Oakdale, CA 95361
William
Job Details: 07/13/2018
whirlpool freezer WRF535SMBM00. Ran force defrost on unit found heater circuit functioning OK. order jazz board for unit; ordrng 1 WPW10503278 (refer elect cont brd) Replaced electronic control brd, reprogrammed code, check defrost drain, unit cooling at this time.
Near Oakdale, CA 95361
William
Job Details: 07/13/2018
WHIRLPOOL RANGE WFC150M0EW0, Found left front element not heating, element & socket., ordered socket & elements; ordrng 2 814399 (receptical,surf.unit)s and 2 W11161939 (8” ELEMENT) Replace receptacles on 8 inch burners & 8 inch elements front & rear, Tested functions, tested ok
Near Riverbank, CA 95367
William
Job Details: 07/13/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01. Water Dispenser not working. Reseated water filter in housing properly, adjusted water valve at wall, tested dispenser , tested ok.
Near Modesto, CA 95356
William
Job Details: 07/13/2018
whirlpool dishwasher WDF760SADW2, DISPENSER NOT WORKING PROPERLY Re-installed gasket & spring for dispenser. GOOD TO GO
Near Manteca, CA 95336
William
Job Details: 07/13/2018
refrigerator whirlpool WRT311FZDW00, FREEZER IS OVER FROSTING/OVER FREEZING, Lightly greased freezer door gasket, instructed cx on cold controls, door sealing good.
Near Manteca, CA 95336
William
Job Details: 07/13/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00. Found scratches on door handle, Ordered door handle for right door. ordrng 1 W11045129 (handle) Replaced scratched door handle good to go
Near Modesto, CA 95350
Cruz
Job Details: 07/12/2018
Customer originally stated that there was condensation located in freezer of KitchenAid Freezer KFXS25RYMS5. Upon technician's arrival found that unit is frosting up inside freezer compartment. Found evap cover and coils with frozen ice, only problem with unit. Ordering 1 WPW10226427 (cntrl-elec)
Near Modesto, CA 95351
Cruz
Job Details: 07/12/2018
Customer stated that Whirlpool Refrigerator WRS576FIDB02 ice maker makes ice but ice does not fall down. Upon technicians arrival found ice maker not working in diagnostic test. Ordering ice maker for unit; 1 W10873791 (icemaker)
Near Modesto, CA 95350
Cruz
Job Details: 07/12/2018
Upon arrival technician inspected Whirlpool Freezer WRX735SDBM04 and found ice building up on evap cover and coils, cooling and temps, are working fine. Ordering 1 W11043763 (cntrl-elec) and 1 WPW10276647 (motor-evap)
Near Ceres, CA 95307
Cruz
Job Details: 07/12/2018
Customer's original complaint about Matytag Washer MVWB765FC1was that when turned to the on setting the unit does not go into cycle and water drips. Upon arrival technician found that unit will just fill with water, will not agitate. Found that codes F3E2 and F8E1 popped up on machine. UI buttons arent responding properly either Ordering; 1 W11135392 (CNRTL ELEC ) and 1 W11165546 (VALVE WATER) and 1 W11162441 (CONSOLE)
Near Bakersfield, CA 93306
Dane
Job Details: 07/12/2018
Found that Whirlpool Refrigerator WRX735SDHZ00 was freezing food. Unit needs a new control board. Ordering; 1 W11043763 (cntrl-elec)
Near Hanford, CA 93230
Enrique
Job Details: 07/12/2018
Inspected a Whirlpool Dishwasher WDT710PAHZ1. Customer stated that unit is not washing and draining correctly. Found that the dishwasher wash motor not working , drain pump drains intermittently. Will need to replace the wash motor and drain pump. Ordering; 1 W10876537 (drain pump) and 1 W11085683 (pump&motor)
Near Visalia, CA 93291
Enrique
Job Details: 07/12/2018
Inspected a Jenn-Air Ice maker JIM158XYRS0 customer stated, unit not making ice . Diagnosed the ice maker . Found all components are working . No frost pattern on the evaporator , shorted water level sensor. Ordering; 1 compressor WPW10605286 , and 1 drier WPW10200037 and 1 water sensor WPW10485962
Near Morro Bay, CA 93442
George
Job Details: 07/12/2018
Found Whirlpool Refrigerator KRFC300ESS01 not harvesting ice. Makes ice cubes but ice maker needs to be replaced. Ordering; 1 W10884390 (icemaker)
Near Morro Bay, CA 93442
George
Job Details: 07/12/2018
Found Whirlpool Refrigerator WRT111SFDW03 running all the time temp is 32 degrees in fresh food area need to replace thermestat defrost timer. Ordering; 1 2303825 (sub 4388931) and 1 WPW10530058 (thermostat)
Near Atascadero, CA 93422
George
Job Details: 07/12/2018
Found KitchenAid Microwave OTR KMHC319ESS3 to have a completely dead micro hood. Replace filter board and micro switches .office to call customer wen parts in. Ordering; 1 FILTER BOARD and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch)
Near Los Angeles, CA 91352
Albert P.
Job Details: 07/12/2018
WHIRLPOOL REFRIGERATOR GC5SHEXNQ03, Found ice maker was leaving plastic in ice cubes. Diagnosed unit and found unit ice maker was being worn and now plastic is going into ice. Removed and replaced ice maker, instructed Customer it should be a few hours before ice maker starts making ice, customer confirms job at this time. informed customer part has 1 year warranty Collected in full for ice maker repair.
Near Paso Robles, CA 93446
George
Job Details: 07/12/2018
Found Whirlpool Dishwasher WDT790SLYM3 left top rack adjuster is broken needs to be replace. Ordering; 1 W10712395 (adjuster)
Near Los Angeles, CA 91352
Albert P.
Job Details: 07/12/2018
maytag washer MVWX655DW1, Customer complaint on how unit was working, customer instructed on how to properly load the unit. Instructed on proper water levels. Customer okay but is not happy with the water levels. Unit had noise. Removed wash plate and removed coins, reinstall the washplate. Unit is now operating normal;
Near Los Angeles, CA 91042
Andrew
Job Details: 07/12/2018
WHIRLPOOL WASHER WTW7000DW1. F0-E5 called techline and stated to advice Customer on proper loading, proper soap and using correct cycle and time can jump up and down if certain conditions are met.
Near Paso Robles, CA 93446
George
Job Details: 07/12/2018
Found Maytag Washer MVWB865GW0 with filling water trickling in unit checked for power. Power good. Checked for degree. Degree is good. Ordering; 1 W11165546 (INLET VALVE)
Near Stevenson Ranch, CA 91381
Albert P.
Job Details: 07/12/2018
whirlpool microwave KHMS2040BSS0, upon arrival unit was heating inconsistent tested cap and magtube and tested bad. Needs replaced, thought unit might have loose connection but tested and it was fine unit not heating for me but has voltage going to correct places ordrng 1 W10492278 (diode) and 1 W10847161 (transformr) and 1 W10850446 (capactr-mg) removed and replaced all components retested job complete unit heating as designed
Near Atascadero, CA 93422
George
Job Details: 07/12/2018
Found Whirlpool Refrigerator WRF540CWHV00 damper excessively loud need to replace. Ordering; 1 WPW10594329 (control).
Near Burbank, CA 91505
Kenneth
Job Details: 07/12/2018
Diagnosed KitchenAid Dishwasher KDFE104DSS0 and Found unit is not washing properly. Also unit was not draining all the way. Replacing pump assembly due to weak wash motor. OWI sensor leaking corroding wires at plugin. Unit will need to also have wire harness replaced found error code indicating that unit was not heating. Ordering; 1 WPW10605057 (pump and motor assy), 1 WPW10612062 (harns-wire), and 1 WPW10705575 (sensor),
Near Los Angeles, CA 91311
Billy J.
Job Details: 07/12/2018
maytag washer MVWB700VQ0, upon arrival customer stated unit makes noise and unbalanced I checked unit for error codes and there was none I ran unit through diagnosis test and went through all functions as designed job complete unit is balanced and operating as designed nothing is loose
Near Los Angeles, CA 91324
Billy J.
Job Details: 07/12/2018
whirlpool refrigerator WRS586FLDM01, upon arrival cuatomer states unit does not make ice or dispense water I tested unit and nothing removed filter and all functions now work as designed instructed customer to replace filter job complete
Near Los Angeles, CA 91343
Billy J.
Job Details: 07/12/2018
MAYTAG DRYER MGDX655DW1. Apon arrival unit was making load grinding noise removed and replaced dryer repair kit retested job is complete used 1 4392065 (DRYER REPAIR KIT)
Near Burbank, CA 91506
Kenneth
Job Details: 07/12/2018
Found Whirlpool Washer WDF310PAAS4 not draining due to weak drain pump. Also noticed that check valve in drain line was broken off and inside hose. It was open but suggested hose gets replaced to prevent future issues. Customer okayed repair. Ordering; 1 WPW10348269 (drain pump) and 1 WPW10545278 (hose-drain)
Near Santa Clarita, CA 91354
Albert P.
Job Details: 07/12/2018
whirlpool refrigerator GI6SARXXF05, Frost from warm air leak. Adjusted door and cleared frost. Unit functions normal. Defrosting properly.
Near Exeter, CA 93221
Erick
Job Details: 07/12/2018
Customer stated that Frigidaire Refrigerator LFHB2741PF5A had stopped making ice. Technician found frozen water line causing ice maker not fill or make ice. Gasket and tube need to be replaced. Ordering; 1 241920103 (tube-water) and 1 242146002 (KIT) and 1 5305877995 (compound)
Near Santa Clarita, CA 91355
Raymond
Job Details: 07/12/2018
maytag washer MVWB835DW0 Upon arrival complaint was washer wouldn’t spin. Inspected and found gearcase locking up. Quoted customer on repair, declined.
Near Los Angeles, CA 91331
Raymond
Job Details: 07/12/2018
WHIRLPOOL WASHER WTW7040DW0, Upon arrival unit had f7e0 and f7e6 code. Inspected and found loose connections at motor. Secured connection and tested unit. Unit functions normal now
Near Los Angeles, CA 91401
Albert P.
Job Details: 07/12/2018
WHIRLPOOL OVEN KFGD500ESS04, lower oven not heating properly. Measured range and drop all within normal specs. Instructed on proper use and care of unit. Unit functions as designed at time of service
Near Glendale, CA 91204
Raymond
Job Details: 07/12/2018
WHIRLPOOL FREEZER WRT518SZFM00, Upon arrival unit had water drop frost on top of liner. Needs adhesive to seal liner to cabinet.; ordrng 1 8201711 (adhesive) Sealed freezer with adhesive. Tested unit unit functions normal now.
Near Los Angeles, CA 91331
Albert P.
Job Details: 07/12/2018
whirlpool freezer WRS321SDHZ00, Upon arrival complaint was unit frosted in FC and lettuce freezing on top shelf in RC. FC door was left open causing air leak and a blizzard in the FC. Instructed on proper use and care of unit,
Near Los Angeles, CA 91331
Raymond
Job Details: 07/12/2018
whirlpool washer WTW8040DW2, Upon arrival customer complaint was unit would not wash with hot water or spin fast at the end of the cycle. Tested and found hot/cold reversed causing unit to spin at 500rpm. Swapped hoses and instructed on proper use and care of unit. Unit functions normal now.
Near Los Angeles, CA 91345
Billy J.
Job Details: 07/12/2018
JENN AIR REFRIGERATOR JSC23C9EEM00, apon arrival fresh food evaporator is completely frozen covering fan found out of range thermistor and bad fan do to ice build up instructed customer to defrost unit for return visit customer lost all food in refeigerator department ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) Removed and replaced thermistor and fan retested. unit works tested fine.
Near Castaic, CA 91384
Albert P.
Job Details: 07/12/2018
maytag washer MVWC425BW,1 apon arrival cx states sensing is not working and lid doesn’t shut I checked unit for error codes and had lid lock error removed and replaced lid lock retested job complete re calibrated and retested no error codes job complete; used 1 W10404050 (LATCH) from stock,
Near Hesperia, CA 92345
Cesar
Job Details: 07/12/2018
WRF555SDFZ02 WHIRLPOOL REFRIGERATOR, Found failed ice maker motor has power but will not cycle. Replaced failed ice maker W10882923 and all tested good
Near Pinon Hills, CA 92372
Albert P.
Job Details: 07/12/2018
MAYTAG WASHER MVWC565FW1, Unit will not lock checked unit and found failed door latch mechanism attempted to lock but able to. Also has a failed spring on strike replaced latch W10838613 and strike W10837741 tested good
Near Hesperia, CA 92345
Cesar
Job Details: 07/12/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02, Ice maker failed has 117 volts will cycle but heater on ice maker does not come making it so cubes don’t come out of the mold. determined failed ice maker. Front control some keys do not function, LEDS do not come on main has 115volts door switches are good determined failed LED. Evap drain frozen over clogged cleared that checked good. Mechanisms on filter housing to remove and install filter has failed and now filter can’t be removed. Routed for parts to correct all failures on the unit ; replaced W10862461 (housing), 1 WPW10300022 (icemaker), 1 WPW10397958 (cntrl-elec), , 2 WPW10515057 (light)s, 1 WPW10515058 (light)
Near Apple Valley, CA 92308
Albert P.
Job Details: 07/12/2018
MAYTAG WASHER MVWX655DW1. Found shaft on gear case has play up and down causing cam gears to skip when bringing basket to a stop. Wash plate is stuck on gear case shaft and had to be broken off in order to remove gear case also gear case had to get punched out damaging hub. Replaced cam, hub, gear case, and wash plate unit tested good
Near Apple Valley, CA 92307
Albert P.
Job Details: 07/12/2018
KITCHENAID REFRIGERATOR WRV986FDEM01, no power to LED board from main control not recognizing doors are open switches tested good display also not showing doors are open ; ordrng 1 WPW10675033 (cntrl-elec) Replaced controls unit tested good
Near Apple Valley, CA 92307
Cesar
Job Details: 07/12/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0, Cust stated unit is working great since last visit cancel service
Near Apple Valley, CA 92307
Cesar
Job Details: 07/12/2018
whirlpool refrigerator MFI2568AES, Complaint of noise found it’s a rattle inside the cabinet located in bottom right rear of the fridge about 6-9 inches down from control area this area is a none serviceable area problem is currently no affecting cooling
Near Adelanto, CA 92301
Cesar
Job Details: 07/12/2018
whirlpool refrigerator WRS315SDHZ00, Customer instruct on cooling functions and temp settings unit tested good at this time
Near Simi Valley, CA 93065
Albert P.
Job Details: 07/12/2018
GD5RVAXVB00 whirlpool icemaker, Not dispensing ice. Found auger motor not running. Found loose connections Reinstall harness properly, Test dispenser and unit is dispensing water and cube and crushed ice
Near Simi Valley, CA 93065
Danny
Job Details: 07/12/2018
whirlpool dryer LGR8648LW0, No heat Found bad thermal fuse Provided estimate to client Service call 115.00 Labor 70.00 Parts 15.40 Tax 1.16 Total 201.56 Client agreed to get unit repaired Replaced and install thermal fuse Reinstall dryer Unit is now heating and cycling properly
Near Thousand Oaks, CA 91360
Danny
Job Details: 07/12/2018
whirlpool washer MAH4000AWW, Making loud noise Ran a spin cycle and found bad bearing Provided estimate to client. Service call 115.00 Labor 200.00 Parts 817.29 Tax 61.30 Total 1193.59 Client denied to get unit repaired
Near Calabasas, CA 91302
Danny
Job Details: 07/12/2018
maytag dryer MHW5500FW0. Leaking water Found bad door bellow WPW10237499 Replaced and install bellow. Ran a self test cycle unit completed with no issues. No water leaks Advised client to clean washer once a month with afresh Unit is working properly.
Near Tulare, CA 93274
Enrique
Job Details: 07/12/2018
Inspected a KitchenAid Refrigerator WRV986FDEM01. Customer stated that RC ice maker making ice intermittently and FC accumulating ice around the gasket. Door not sealing from the top . Ordering; 1 W10407216 (gasket-fip) and 1 W11188383 (ICE MAKER )
Near Los Angeles, CA 91364
Danny
Job Details: 07/12/2018
kitchenaid oven KEBC208KSS0, Broken glass WP4449259 Removed door and replaced glass. Reinstalled door and unit is working properly.
Near Hanford, CA 93230
Enrique
Job Details: 07/12/2018
Inspected a Whirlpool Refrigerator WSF26C3EXW01. Customer stated that RC compartment is freezing food. Checked the thermistors and all components passed the test . Changed the RC temperature to 39 and freezer to 3 degrees . Also I need to replace the RC door gasket . Ordering; 1 WPW10247884 (gasket-fip)
Near Simi Valley, CA 93063
Danny
Job Details: 07/12/2018
whirlpool washer MHW5500FW1, Error code f9e1 Found unit not draining properly, Removed drain pump and found it clogged. Cleaned up drain pump housing Reinstalled pump. Ran a test cycle unit completed with no issues No water leaks. Unit is working properly
Near Fresno, CA 93703
Albert P.
Job Details: 07/12/2018
whirlpool refrigerator WRS325FDAM04, The unit ice maker is not making ice. The scraper is at the 11 o’clock position, bypassed cycling and it failed. Checked the water valve, not opening. Replacing Icemaker and valve; ordrng 1 WPW10179146 and 1 WPW10300022 Removed power replaced failed components. Assembled unit added power. Icemaker CYCLED AND FILLED, stopped in correct position all ops normal
Near Lompoc, CA 93436
James
Job Details: 07/12/2018
Found Whirlpool Washer WTW7500GW0 making noises while agitating due to teeth on washplate slipping. Ordering new washplate. Also found buttons on display sometimes non responsive ordering new UI. Ordering; 1 W10834890 (washplate) and 1 W11038858 (CONSOLE)
Near Fresno, CA 93720
Albert P.
Job Details: 07/12/2018
kitchenaid refrigerator KRFF507ESS00. The unit freezer section is warm the air vents are ice locked. Frost buildup on the freezer rear panel. The unit needs freezer evap thermostat. Replacing evap assembly Removed power from unit. Installed new evap assembly. Completed assembly of unit. Powered. All ops normal. Unit cooling allow 12 hrs to stabilize freezer. ; Cllctd $153.21 CC Ref # 1167262406, Job Cmpltd,
Near Firebaugh, CA 93622
Irvin
Job Details: 07/12/2018
maytag dryer MEDC215EW1, Unit takes a long time to dry. No heat. Unit had a bad thermostat W10909685, replaced test passed. All ops normal.
Near Firebaugh, CA 93622
Irvin
Job Details: 07/12/2018
maytag washer MEDB835DW4, F4/E4- L2 VOLTAGE ERROR F2/E1-USR INTERFACE STUCK KEY. Customer states unit run less than 5 sec then shut off. CONFIRMED ISSUE power to the unit is correct, checked at terminal block. Cord installed correctly. Test for operation, stops almost soon as it starts. Power loss on heat relay need new control. ; ordrng 1 W11133021 (CONTROL BOARD), Replaced failed control. Completed assembly of unit. All ops normal
Near Clovis, CA 93611
Ian
Job Details: 07/12/2018
Tech found Whirlpool Dishwasher WDT730PAHV0 has 2 stored error codes ( FAe1 f6e2). Fan error and drain error. Unit also has excess of condensation after being ran. Unit has faulty control and shorted dry fan. Ordering; 1 W10195032 (deflector) and 1 W10469574 (vent) and 1 W10918994 (CONTROL)
Near Los Banos, CA 93635
Irvin
Job Details: 07/12/2018
WHIRLPOOL DRYER WED8000DW1, Noise in operation , not normal. Started unit confirmed issue. unit has a bad idler pulley. Used dryer repair kit 4392067 replaced all components. Assembled unit tesed unit, works fine.
Near Clovis, CA 93619
Ian
Job Details: 07/12/2018
Tech found Whirlpool Refrigerator WRF767SDEM01 has an excess of frost in the fresh food evaporator. This is caused by one of multiple factors that are not reflecting in tests. Need to replace thermostat harness, fan support, and evaporator cover. Advised customer that unit will need to be fully defrosted before repair. Ordering; 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)
Near Los Banos, CA 93635
Irvin
Job Details: 07/12/2018
WHIRLPOOL WASHER MVWB835DW3, Customer says the unit is not spinning clothes out properly. Says wet after cycle completes. Checked error codes found one code: F0/E4-spin limited by water temp. In components test found the water is reversed. THE SHUT OFF TO THE WATER VALVES DOES NOT OPERATE, HAD TO TURN WHOLE HOUSE WATER, TO SWITCH HOSES. CAUTION WHEN DEALING WITH WATER HERE. Powered the unit ran components test, passed. Calibration passed. All ops normal.
Near Fresno, CA 93737
Ian
Job Details: 07/12/2018
Found Whirlpool Range WFG515S0ES1 with two front burners that do not ignite within a safe ignition period. All conditions for good ignition are functioning, but unit does not ignite reliably. Has good spark, good gas pressure, and clear pilot channels. Need to replace front two large burner heads. Ordering; 2 W10515455 (burnr-head FRONT)
Near Rialto, CA 92376
Albert P.
Job Details: 07/12/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM00, , Customer complaint is unit is not cooling. Found both evaporator are frozen over do to doors not being closed. Customer to defrost unit for at least 24 hours with doors open. All works good at this time.
Near Rialto, CA 92376
Tyler
Job Details: 07/12/2018
MAYTAG WASHER MVWX655DW0. , Customer complaint is unit will not start and is just running the drain pump. Found unit is in a suds lock from using too much soap. Calibrated and tested all works good at this time. Customer to start using less soap and clean unit.
Near Fontana, CA 92335
Tyler
Job Details: 07/12/2018
MAYTAG WASHER MVWC565FW0, Customer complaint is unit is making noise. Found error code had motor fault. Calibrated unit and tested. Customer had off balance load. All works good at this time.
Near Fresno, CA 93703
Irvin
Job Details: 07/12/2018
Found that Whirlpool Refrigerator WRS325FDAM04 ice maker is not making ice. The scraper is at the 11 o’clock position, bypassed cycling failed. Checked the water valve not opening. Replacing IM and valve; Ordering 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)
Near Upland, CA 91784
Tyler
Job Details: 07/12/2018
maytag dishwasher MDB8959SFZ4, Customer complaint is unit is leaking from float switch. Ordering pieces of switch. ordrng 1 W10873429 (housing) and 1 WP8531323 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut), Customer Removed and replaced float switch parts. Tested all works good at this time
Near Fresno, CA 93727
Irvin
Job Details: 07/12/2018
Discovered that Frigidaire Refrigerator FFHB2740PE lost power from source. When power came back on the interface was missing digits, inverter is out. Main control is not sending correct voltage to the compressor inverter. ; ordrng 1 5304508721 (MAIN CONTROL ) and 1 5304512686 (INVERTER)
Near La Verne, CA 91750
Tyler
Job Details: 07/12/2018
whirlpool refrigerator WRF532SMHB00, Customer complaint is ice maker is making ice slow. Found temperatures set too low and bag of ice in bin was keeping ice maker from cycling. Fixed and tested all works good at this time
Near Atwater, CA 95301
Douglas
Job Details: 07/12/2018
Discovered that Maytag Washer MVWC425BW0 was not finishing cycles put unit into spin test found gearcase to be grinding also found that the actuator is covered in grime and not reading basket speed properly need to replace actuator. Ordering; 1 W11035747 (gearcase) and 1 WPW10006355 (actuator)
Near San Dimas, CA 91773
Tyler
Job Details: 07/12/2018
whirlpool refrigerator WRX735SDHZ00, Customer complaint is unit is freezing items in refrigerator top shelf. Found customer had cartons of egg whites blocking the diffuser in the refrigerator compartment. Instructed customer on how the venting system works in refer and that items placed in front of vent will freeze. All works good at this time. Advised customer to call customer service if unhappy with way the unit works
Near Azusa, CA 91702
Tyler
Job Details: 07/12/2018
whirlpool range WEG515SOFB0. Customer complaint is left front burner igniter doesn’t work. Found igniter is broken ordering orifice holder not in stock. . Found igniter is broken removed and replaced igniter and orifice a W11035644. Tested unit all works good at this time.
Near Chowchilla, CA 93610
Douglas
Job Details: 07/12/2018
Found that Maytag Refrigerator MSB27C2XAM00 was not cooling Compressor is running but not moving refrigerant compressor is bad I need to order parts; ordrng 1 W10160407 (compressor)
Near Glendora, CA 91741
Tyler
Job Details: 07/12/2018
MAYTAG WASHER MVWX655DW1, Customer complaint is unit will not spin sometimes. Found shifter fault. Ordering actuator W10913953 Removed and replaced actuator tested all works good at this time
Near Salida, CA 95368
Cruz
Job Details: 07/12/2018
Found that Whirlpool Dishwasher WDF770SAFZ1 is not completing cycles, unit will stop at mid cycle. Customer has to reset unit at breakers for unit to work. Ordering part for unit. ; ordrng 1 W11108143 (cntrl-elec)
Near Covina, CA 91724
Tyler
Job Details: 07/12/2018
WHIRLPOOL DRYER WGD7300DW3, Customer complaint is the unit is not drying clothes and hasn’t really since they bought it. Customer tried to clean vent but dryer is still short cycling. Customer needs to have the vent clean professionally because it goes under the foundation. All works good at this time.
Near Modesto, CA 95355
Cruz
Job Details: 07/12/2018
Found that KitchenAid Cooktop KIRS608BSS0 will not not preheat to 350° it will stay stuck on 290°. Ordering part bake element for unit.
Near San Miguel, CA 93451
George
Job Details: 07/12/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01. Found refrigerator freezer motor evaporator needs to be replaced, it is excessively loud . Installed new motor evaporator W11032800 testing ok, and checked out ok complete . No dents or dings cause by tech
Near Paso Robles, CA 93446
George
Job Details: 07/12/2018
Amana Washer NTW4516FW1. Found washer checking out ok, it tested fine . Customer instruct. Possible drain overfilling, customer to have a plumber snake it if it over fills out of drain. No dents or dings cause by tech.
Near Oakdale, CA 95361
Cruz
Job Details: 07/12/2018
Found that Whirlpool Refrigerator AFD2535DEB is not cooling inside both refrigerator and freezer compartments, Removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold. Ordering; 1 12002500 (gear) and 1 WPB2150504 (drier)
Near Fresno, CA 93723
Irvin
Job Details: 07/12/2018
Found Jenn-Air Icemaker JIM158XYRS1 is making ice. Customer said one day ice was there, next day all ice is gone. The unit needs a bin thermistor. ; ordrng 1 WPW10511923 (thermistor)
Near Burbank, CA 91505
Kenneth
Job Details: 07/12/2018
Found Whirlpool Refrigerator WRT314TFDB00 missing parts. Found condensation and poor cooling. Ordering new evap motor. And new high flow air blade fan. Ordering; 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap),
Near McFarland, CA 93250
Erick
Job Details: 07/12/2018
Cycled and found Whirlpool Freezer WRX998SIBM00 not cooling due to frozen evap. Found unit with failed thermistor causing error. Unit will need thermistor and evap motor.; Ordering 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)
Near Visalia, CA 93292
Enrique
Job Details: 07/12/2018
Inspected a Whirlpool Washer WTW8500DC0. Customerstated that the unit won’t stop the wash cycle. Diagnosed the unit . Found f6e2=communication error: UI cannot hear ACU . Need the central electric and UI . ; ordrng 1 W10812418 (cntrl-elec) and 1 W10861501 (console)
Near Tulare, CA 93274
Enrique
Job Details: 07/12/2018
Inspected Whirlpool Washer WFW8540FW1 . Control not responding .Diagnosed the unit , found miscommunication error between user interface and central electric . Incoming voltage to control 123 v . Control shuts off . Also the washer is leaking between door and the bellow; ordrng 1 W10903219 (panel-cntl) and 1 W11106747 (bellow) and 1 W11201290 (central electric)
Near Arroyo Grande, CA 93420
James
Job Details: 07/12/2018
Found Whirlpool Refrigerator WRF989SDAW with ice on both evaporator fans. Defrosted both fans and found freezer fan weak. Ordering new evap fan and motor for freezer. Also found thermistor cover and grill cover damaged by ice. Ordering both. ; Ordering 1 W10871842 (grill) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) and 1 WPW10514110 (motor evaporator)