Near El Monte, CA 91732
Stephen
Job Details: 07/18/2018
WFG515S0ES1 WHIRLPOOL RANGE- Found left front burner not lighting properly, unit is needing left front burner head. Removed and replaced WPW10515455 left front burner head. Unit Tested ok Burners are igniting properly.
Near Avocado Heights, CA 91746
Stephen
Job Details: 07/18/2018
ACC6340KFB00 AMANA COOKTOP- Found ground wire, wiring harness burnt, indicator lens broken. No electrical failure found( terminal blocks, surface elements are ok. Needs lens( safety feature ), main harness, ground wire. Replaced indicator lens, cooktop and main harnesses. Repaired ground wire Cooktop is working properly. Parts installed 7730P012-60 (indicator lens) W10845395 (harns-wire) W10845396 (harns-wire)
Near Los Angeles, CA 90049
Mitch
Job Details: 07/18/2018
KSSS48QKW02 KITCHEN AID REFRIGERATOR- Found ice maker get stuck on harvest, mold heater not working, found low resistance in heater only approximately 9 ohms(72 ohms normal) removed and installed new 4317943 ice maker. Test for water fill ok.
Near Los Angeles, CA 91403
Isidore
Job Details: 07/18/2018
JDB9800CWS1 JENN-AIR DISHWASHER- Found no faults test heater ok approximately 7 amp draw from heater ok. Customer instruct rinse aid use and location, customer did not have an owners manual not supplied, now has a downloaded version. Recommend cycle selection running hot water before use, phone support already explained. I put some rinse agent in dishwasher with hot water and demonstrated rinse aid function rinse agent not used before coming. customer to use dishwasher to verify drying results on their own. No problems found at this time.
Near Victorville, CA 92394
Cesar
Job Details: 07/18/2018
WOS51EC0AS04 WHIRLPOOL OVEN- Failed thermal fuse, cutting off power to unit. Removed and replaced WPW10545255 (FUSE-THRML) unit tested good.
Near Victorville, CA 92395
Cesar
Job Details: 07/18/2018
MSD2456GEB WHIRLPOOL REFRIGERATOR- Complaint no cool, found unit not running defrost cycle tested circuit to heater, found open defrost bimetal. Bimetal failed because water got in it and then froze splitting and damaging bimetal. Replaced WPW10225581 bimetal and cleared ice from evap unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details: 07/18/2018
MGDB765FW0 DRYER- Customer instruct on touch panel they are pressing to hard and unit does not recognize touch instruct customer to not press hard to simply touch selections unit tested good
Near Hesperia, CA 92345
Cesar
Job Details: 07/18/2018
WRX735SDBM00 REFRIGERATOR- Found failed ice maker, not sending power to water valve to fill with water. Replaced W10882923 (Icemaker) unit tested good.
Near Hesperia, CA 92345
Mitch
Job Details: 07/18/2018
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Found failed ice maker not sending power to water valve to fill with water. Replaced W10882923 ice maker unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details: 07/18/2018
WTW6600SB1 WHIRLPOOL WASHER- Complaint unit found balance in almost every load, tested unit found worn suspension replaced and unit tested good. W10820048 (SUSPENSION) W10435302 (BEARING)
Near Oakdale, CA 95361
Cruz
Job Details: 07/18/2018
AFD2535DEB WHIRLPOOL REFRIGERATOR Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, rail gear is stripped and won't track right, ordrng 1 12002500 (gear), WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed.
Near Sierra Madre, CA 91024
Albert P.
Job Details: 07/18/2018
WTW6700TW1 whirlpool washer, Checked unit in diagnostics retrieved error codes. Ul/ol. Proceeded to do a drain and spin cycle within 3 mins unit flashed code ul, checked suspension rods and bearing they seem ok, tub floats and moves freely. Remove rotor to inspect stator found multiple cracks on stator motor. Informed and provided estimate, he declined repair due age,cost, and the reviews of the machine he saw online. I informed that if he changes his mind we can repair it by Monday. If custimer calls in I’d need a stator and Rps sensor for unit
Near Pasadena, CA 91103
Francisco
Job Details: 07/18/2018
Removed and replaced parts listed, asked cx to monitor unit for proper temp. Cx also kept asking me about the lemon law and if it applied to her refrigerator. Informed her I am not a lawyer and cannot provide legal advice. I did this politely. And informed her I was there to service the unit and do the best I can to help her out. Documented service with Wpl tech line Mark.Sr#7722458379
Near Oxnard, CA 93030
Aaron
Job Details: 07/18/2018
MVWC565FW1 maytag washer cold water valve was not working , tested , replaced the water valve operations normal after repair found customer was using way too much soap advised to use way less operating normal now
Near Moorpark, CA 93021
Aaron
Job Details: 07/18/2018
whirlpool refrigerator WRS571CIDM01 Unit touch control panel was dead nothing working pulled u I board tested pins and power none there pulled kick plate checked the connectors the yellow connector was backed out reinstalled all the connectors tested ops normal now customer said the manufacturer concession the parts and labor called office to variety they verified concession collected trip charge 115.00 paid card operating normal now
Near Simi Valley, CA 93063
Aaron
Job Details: 07/18/2018
This unit is a microwave and oven combo light bulb is out in the microwave to replace unit has to be pulled out and the top potion of the microwave board asm removed and replace a halogen bulb not customer accessible also microwave door springs are busted ordered parts needs extra authorization to repair ; rqstng P&A on 1 WP4452395 (spring LEFT) and 1 WP4452396 (spring RT) and 1 WPW10440740 (lmp-basles) and 1 WPW10490593 (housng-lmp)
Near Simi Valley, CA 93065
Aaron
Job Details: 07/18/2018
Unit is no longer defrosting has a bad Defrost harness 33.93, defrost board 185.94 unit is no longer defrosting parts needed to correct the cooling issue est to repair total 441.36 , trip charge 115.00 labor 90.00 parts 219.87 tax 16.49 totaling 441.36 mrs declined to repair at this time
Near Bakersfield, CA 93304
Albert P.
Job Details: 07/18/2018
WHIRLPOOL DRYER NOT HEATING GOUND UNIT VENT WAS BLOCKED BY LINT, CUSTOMER INSTRUCT ON USAGE OF DRYER
Near Malibu, CA 90265
Jesus
Job Details: 07/18/2018
IUD8555DX3 IKEA DISHWASHER Customer states that unit is not starting. Checked unit and ran diagnostics found error code. Diagnostics passed. Instruct customer on soap usage and maintenance on unit. Unit is working as design.5-1. Door stuck open
Near Malibu, CA 90265
Albert P.
Job Details: 07/18/2018
Near Malibu, CA 90265
Albert P.
Job Details: 07/18/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 Customer states that unit is not cooling. Checked unit and found the return vent iced up again. Seal liner and assure gasket are properly sealing again. Techline document. Door sealing Seal liner
Near Malibu, CA 90265
Jesus
Job Details: 07/18/2018
Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Steamer was not working. Defrosted as much ice as possible. Removed control board and installed new W11191182 (CONTROL BOX). Customer also doesn’t have unit grounded properly. Advice to use a 3 prong extension. Customer is going to defrost unit.
Near Malibu, CA 90265
Jesus
Job Details: 07/18/2018
MAYTAG DRYER MGDX700XL1 Customer states that unit is making a noise. Checked unit and found a bad idler wheel also found vibration on exhaust when motor is on. Gave customer quote and approve service. Removed top panel and from panel. Removed drum and vacuum out unit. Installed new 4392067 (DRYER REPAIR KIT)and assembled unit. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details: 07/18/2018
WHIRLPOOL REFRIGERATOR WRF535SMB00 Customer states that unit is freezing the freezer. Checked unit and found the left bottom gasket not sealing creating frost in unit. Heated the gasket and confirmed to unit. Also sealed the liner on both compartments. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details: 07/18/2018
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer states that unit is stopped cooling completely several times. Checked unit and tested all components. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd) stopped cooling completely several times. Checked unit and tested all components. Ordering control board. Unplugged unit and removed control board. Installed new control board and assembled unit. Programmed unit with code on label. Unit is working as design.
Near Oxnard, CA 93036
Jesus
Job Details: 07/18/2018
MICROWAVE WHIRLPOOL GH5184XPS4 Customer states that unit door is broken. Removed screws and I clipped door. Removed broken handle and installed new. Assembled unit and tested. Unit is working as design
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 07/18/2018
JENNAIR RANGE JDS9860AAP Customer complaints of range cook top electrodes not sparking and unable to read the display. Checked unit and found shorted spark module and worn out Clock. Ordered both and reschedule. Service call $115.00, Labor $175.00, Spark module (Part #8215557) $122.93, Clock (WP5760M302-60) $289.85, Tax $33.02. Total:$735.80. Customer will pay now Service call Labor $290.00 and the difference in the next visit Replaced clock (Main computer board) and cook top spark module. First control was defective ( Convection fan motor relay stuck close). Tested ok. Customer paid in full
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 07/18/2018
WHIRLPOOL dishwasher WDF310PAAS5 not draining the water all the way. Set unit in diagnostic and found noisy pump. Checked pump and removed debris.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/18/2018
Released ice maker bucket rail. Tested ok.; Job Cmpltd,
Near Castaic, CA 91384
Albert P.
Job Details: 07/18/2018
MDB4949SDZ0 MAYTAG DISHWASHER unit doesn’t have any power.Tech found wire nut loose on power cord. Tech removed and re secured wire nuts on power cord. Unit now ops as intended. Ran unit through rapid advance and unit fills, heats, rinses and drains. Job complete
Near Los Angeles, CA 91307
Michael
Job Details: 07/18/2018
Cx states unit leaves dishes dirty and extremely wet.Tech found user not using rinse aid. Tech explained why rinse aid is important and filled reservoir with demo bottle supplied.Tech ran normal cycle and unit fills, heats, rinses and drains. Dispenser door is functioning.Airgap is clear, no faults stored in diagnostics and unit is operating as intended with no operational issues.Tech asked cx to demonstrate how they load the unit as lady is very demanding and abrasive towards tech. Tech waited and found cx was improperly loading dish ware. Tech properly loaded unit. Unit works fine. Cx is cranky about her Maytag unit not as good as her 20 year old KitchenAid DW.
Near Los Angeles, CA 91316
Michael
Job Details: 07/18/2018
washer will not start when stress start.Tech entered diagnostics and and found no faults stored. Ran unit through auto service test and passed with no issues.Start button tabs are broken so start button will not engage properly. Needs platinum control panel p/n 8181885 ordrng 1 8181885 (PLATINUM CONTROL PANEL)
Near Los Angeles, CA 91401
Michael
Job Details: 07/18/2018
whirlpool dishwasher WDT7800SAEM Customer states won’t drain.Tech found obstruction in airgap. Removed obstruction and unit drains. Ran unit through rapid advance with no issues.
Near Simi Valley, CA 93063
Danny
Job Details: 07/18/2018
MVWC425BW0 MAYTAG WASHER. Making noise when filling and spin cycle Replaced water valves Replaced gear case Reinstall washer Calibrated washer Ran a self test and unit completed with no issues No water leaks Unit is working properly
Near Thousand Oaks, CA 91362
Danny
Job Details: 07/18/2018
Called tech line and they advised if power to board is good and wired properly then replaced board Check power supply and it’s good check power to control and it’s good Need to order parts and rs call ; ordrng 1 WPW10453983 (cntrl-elec)
Near Westlake Village, CA 91361
Danny
Job Details: 07/18/2018
KUIX305EBL1 KITCHENAID ICEMAKER Not making ice Found circulating pump not running after fill cycle Replaced and install pump W10908287 reinstall ice maker Ran a self test cycle and unit completed with no issues
Near Agoura Hills, CA 91301
Danny
Job Details: 07/18/2018
WTW7300DW0 WHIRLPOOL REFRIGERATOR F0E5F8E1Unit is stopping b4 spin cycle Put unit into test mode and found error codes above Found drain pump clogged and loose change underneath wash plate. Provided cod estimate to client Service call 115.00Labor 135.00Total 250.00 Client agreed to get unit repaired. Removed and cleared drain pump and remove all change from washplate Reinstall washer Calibrated washer and ran a test cycle unit completed with no issues No water leaks
Near Calabasas, CA 91301
Albert P.
Job Details: 07/18/2018
MDB8751AWW MAYTAG DISHWASHER Racks are rusty and falling apartAccording to marcone parts break down upper rack is discontinued Unit is not repairable due to part being discontinued Control panel is not responding properly Advised client to get in contact to mfgr And not to use if she is scared of a fire
Near Los Angeles, CA 91304
Danny
Job Details: 07/18/2018
KRFF507ESS01 KITCHENAID REFRIGERATOR Unit has frost build up inside fridge evap cover Doors are sealing properly Need to order parts ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)
Near Monrovia, CA 91016
Andrew
Job Details: 07/18/2018
Found rosin paper stuffed up under unit and causing the unit not to cool properly. Instructed Cx that this was causing the unit not to cool blocking coils cannot cool properly. Cx okays repair at this time
Near Tehachapi, CA 93561
Patrick
Job Details: 07/18/2018
ART106TFDW01 AMANA REFRIGERATOR, When I arrived apartment management was closed but unit was outside so I went ahead and fixed. Removed and replaced condenser and recharged unit with 4.7 oz of r134. Took charge no leaks. Left out side where it was and as I was driving away maintenance showed up. Told him to plug in unit it’ll work just fine
Near Lancaster, CA 93535
Patrick
Job Details: 07/18/2018
Found the customer having issues with the unit not heating in the oven. Top works just fine. Checked unit out and found switch on regulator in off position. Corrected to on and tested unit. Found ignitor bad. Pulling only 2 amps. Needs new ignitor W10918546. Quoted 190. Removed and replaced part . Tested unit. All ops checked good
Near Littlerock, CA 93543
Patrick
Job Details: 07/18/2018
KRMF706ESS01 KITCHENAID REFRIIGERATOR Found the unit out making ice for 3 days. And as of last night it dropped 2 loads of ice. Checked optics and temp sensors. All checked good. Checked ice maker fault codes. None stored. Will replace ice maker. Removed and replaced ice maker W11188383 tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 07/18/2018
Customer stated that he unit isn’t drying and randomly powers down in the middle of a cycle. Checked heat and it cycled properly f2e1 stuck key error was stored. Suspecting bad control panel. Needs to be replaced ; ordrng 1 W11126011 (panel-cntl) Removed and replaced part tested unit all ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 07/18/2018
Found the customer having issues with the unit not wanting to drain. Checked out the unit and the pump was getting sufficient power but impellers found broken. Needs new pump ; ordrng 1 WPW10661045 (drain pump) Removed and replaced pump. Calibrated and ran test mode . All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 07/18/2018
Found the unit intermittently making ice. And was making when i arrived but the unit wasn’t producing ice for 3 days. Needs new ice maker and control board to completely take care of issue ; W10811881 (cntrl-elec),When I opened ice maker it was wrong one. Need to reorder Removed and replaced control ; ordrng 1 WPW10251076 (icemaker), Removed and replaced ice maker
Near Lancaster, CA 93536
Patrick
Job Details: 07/18/2018
Found the tops rack falling down. Needs new adjusters. And tracks. Removed and replaced tested unit. All ops checked good. USED WPW10546503 (adjuster) W11048934 (Track) W11048936 (Track)
Near Lancaster, CA 93535
Patrick
Job Details: 07/18/2018
WRX735SDBM04 WHIRLPOOL REFFRIGERATOR Found the units ice maker intermittently working and unit making a noise. Customer had the noise recorded. I have been running in to the similar complaint on other units and it seems to be the condenser hit the floor or some vibrations. Lifting the unit off the ground seems to remedy the issue. Removed and replaced ice maker and lifted unit off the ground. Tested unit. All ops checked good;
Near Santa Clarita, CA 91354
Raymond
Job Details: 07/18/2018
WTW5000DW1 MAYTAG DRYER Upon arrival complaint was noise during operation. Inspected and found pulley had vibrated loose. Secured pulley and tested
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/18/2018
WRS321SDHZ00 WHURKOIIK REFRIGERATOR Upon arrival customer complaint was canbinent was hot to the touch, inspected and found loose connection at condenser fan. Secured connection and tested, unit functions normal now.
Near Los Angeles, CA 91352
Raymond
Job Details: 07/18/2018
IBS650PXS01 IKEA OVEN Upon arrival unit had PF and cx stated unit would not work. Cleared PF code with enter button. Tested unit all ops fine. Contacted Kurt SR7722456029 and discussed. Most likely supply voltage coming into unit is weak causing issues. Unit functions as designed
Near San Fernando, CA 91340
Raymond
Job Details: 07/18/2018
MVWC565FW1 MAYTAG WASHER Upon arrival hot and cold reversed causing motor to spin at 500 rpm. Swapped hoses and tested unit. Calibrated unit, unit functions as designed. instructed cx on proper use and care of unit
Near Castaic, CA 91384
Raymond
Job Details: 07/18/2018
KSF26C6XYY04 KITCHENAID REFRIGERATOR Upon arrival unit wasn’t cooling as it should and no ice. Found unit has silver RC evap. Quoted on repair of compressor and evaporated install of 350 labor plus 115 SC. Cusomer will call back to verify if they want repair.
Near Santa Clarita, CA 91390
Billy J.
Job Details: 07/18/2018
WRX735SDHW00 WHIRLPOOL REFRIGERATOR Upon arrival customer states ice dispenser doesn’t work properly states ice will get stuck at shoot then a bunch will fall out states it happens a few times a week he states tested unit and dispenses ice just fine called tech stated there is no fix and to make sue unit is level
Near Santa Clarita, CA 91351
Albert P.
Job Details: 07/18/2018
WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Upon arrival freezer evaporator is completely frozen customer stated this fridge has already been replaced once found freezer W10911770 2315549 found thermal fuse bad and unit not going into defrost also ice has surrounded the fan affecting performance ; ordrng 1 2315549 (motor evaporator) and 1 HARNESS (HARNESS) removed and replaced harness and motor retested job complete
Near Los Angeles, CA 91344
Billy J.
Job Details: 07/18/2018
WRS571CIDM01 WHIRLPOOL REFRIGERATOR Upon arrival stated active appliance has been out here 3 or 4 times and replaced ice maker 3 times and unit never made ice they stated it’s been over a year apron arrival inspected wire harness at bottom of door and 3 wires are broken to ice maker unit needs new door ordrng 1 LW10691266 (dor-fip) removed and replaced door retested job complete unit now has volatage going to ice maker
Near Los Angeles, CA 91311
Billy J.
Job Details: 07/18/2018
KODE500ESS02 KITCHENAID RANE, F6e9 W11179310 W10801665 Upon arrival stated unit not operating found unit is giving f6 e9 appliance communication tested unit will be ordering both appliance managers boards also requesting extra labor do to needing to uninstall the unit lights do not come on as well boards are not communicating ; ordrng 1 CONTROL (CONTROL) and 1 W10801665 (cntrl-elec) Upon arrival uninstalled oven removed and replaced both controls retested job complete
Near Santa Clarita, CA 91390
Billy J.
Job Details: 07/18/2018
KITCHENAID RANGE KCGS556ESS01, Upon arrival cx stated that he came home and one of the burners were on and another burner was clicking he stated that his cat possibly jumped on unit and turned on I tested and all knobs lock and won’t engage until it is pushed down working as designed job complete informed cx needs to watch cat
Near Bakersfield, CA 93306
Dane
Job Details: 07/18/2018
Upon arrival the unit would not power up. Found a loose connection at the main control power cord. Secured connection and tested unit. Unit functions normal now;
Near Bakersfield, CA 93307
Dane
Job Details: 07/18/2018
WASHER FRIGIDAIRE FAFS4272LA Upon arrival the door would not lock. Removed and replaced lock 131763256 and tested unit. Unit functions normal now.
Near Lamont, CA 93241
Dane
Job Details: 07/18/2018
Upon arrival the burners would not light and cx said as soon as they start cooking on the cook top the control will start beeping. Turned on all burners on high lighting with lighter and let them stay on high for 10 min. Never reproduced beeping from control. Unit needs new harness and module for cook top lighting issue. Called tech support and talked Paul to cx is not cooking according to use and care. Pot has to be at least 3 inches from controls. No repair suggested for control issue because it is caused by cx,
Near Arvin, CA 93203
Dane
Job Details: 07/18/2018
Upon arrival the unit was not cooling. Found fan covered in ice and burned up. By passed bi metal and forced defrost and no voltage leaving control in forced defrost. Unit needs new control and new fan; ordrng 1 WPW10285199 (cntrl-elec)
Near Bakersfield, CA 93306
Dane
Job Details: 07/18/2018
KRMF706ESS01 KITCHENAID REFRIGERATOR Unit was not making ice. Ice box fan not running. Unit giving an e5 timed ice code due to high temp in ice box. Control was sending pulsating voltage to ice box fan. Reset control and icebox fan stating running and proper voltage leaving board. Customer on solar power. Instructed to get filter adapter
Near Bakersfield, CA 93305
Dane
Job Details: 07/18/2018
LFHB2741PF FRIGIDAIRE FRIGIDAIRE, Upon arrival the top half of the freezer evap was iced over as well as the icemaker evap. Called tech support and talked to Ronnie. Per Ronnie at tech support unit no further repair suggested. Unit not repairable
Near Bakersfield, CA 93305
Dane
Job Details: 07/18/2018
Unit is on back botch per Kayla at Lowe’s service advantage repair not covered. Bill for service call and diagnostics
Near Paso Robles, CA 93446
George
Job Details: 07/18/2018
KGRS505XSS01 KITCHENAID RANGE Found range center burner selector no turning need to replace. Installed new valve WPW10298678 tested check out ok complete .
Near Paso Robles, CA 93446
George
Job Details: 07/18/2018
MVWC565FW0 MAYTAG WASHER Found washer working Ok put into diagnostic check out ok customer instruct machine working ok . No dents or dings cause by tech customer ok.
Near Baywood-Los Osos, CA 93402
George
Job Details: 07/18/2018
MGD3500FW0 WHIRLPOOL DRYER, Found dryer working ok customer concern about burnt mark on flange of back of dryer customer instruct unit has good air flow ducting ok instructed that is normal wear and tear softeners residue customer dryer ok.
Near Santa Maria, CA 93458
George
Job Details: 07/18/2018
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found refrigerator with water in fresh food area remove cover on freezer not plug reposition gasket drop temp just a notch clear out all water debree checking ok now . No dents or dings cause by tech customer ok
Near Los Angeles, CA 91423
Kenneth
Job Details: 07/18/2018
WHIRLPOOL WASHER WTW6600SW2, Found unit is leaking due to worn tub basket seal. Need to to replace bearing kit. Tub ring cracked broken and ripped ordering new tub ring suspension as well due to suspension weak. Will order parts.1 W10435302 (bearing) and 1 W10820048 (suspension) and 1 WPW10130807 (ring-tub) Installed bearing tub ring and suspension. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91436
Erick
Job Details: 07/18/2018
kitchenaid refrigerator KSSC48QMS02, Found unit with sealed system issue. Found heat exchanger leaking FREEON. Prior notes say exchanger was replaced. But it was never replaced. Ordering evap compressor and heat exchanger. Did not charge customer anythng and unit still not working. Rescheduled customer for Monday 7-2-18 for real repair. R4317421; ordrng 1 8201818 (exchanger) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator), Installed compressor evap and heat exchanger. Drilled 1 inch hole in back of fridge. Charged system with 7.75 oZ of R134A refrigerant and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused b6 technician. No leaks found at this time. Pressures checked good. Freezer cooled 15 degrees before departure. And fridge cooled 7 degrees.
Near McFarland, CA 93250
Erick
Job Details: 07/18/2018
whirlpool refrigerator WRX998SIBM00 Cycled and found it not cooling due to frozen evap. Found unt with failed thermistor causing error. Unit will need thermistor and evap motor.; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) Installed new parts on unit. Retested and fan is now running providing air flow to rc. Unit tested normal ops.
Near Tulare, CA 93274
Erick
Job Details: 07/18/2018
frigidaire refrigersator LFSS2612TF0. Ordering parts; ordrng 1 241798231 (ICE MAKER) and 1 242252702 (valve), Cycled unt and found ice maker getting voltage but not responding causing it not make ice. Replaced ice maker it cycled and filled with no errors. Job complete
Near Visalia, CA 93277
Erick
Job Details: 07/17/2018
frigidaire refrigerator FGHS2631PF4A, Cycled unit and found not cooling in rc sections due to damper door being closed. Found frost formation around it preventing it from opening. Defrosted build up. Tested door and now is opening and closing. Cold airflow is now cooling in rc section
Near Visalia, CA 93291
Erick
Job Details: 07/17/2018
whirlpool refrigerator WRF535SWHZ00, Cycled unt and found it not dispensing water. Accessed water valve and found bad connector. Repaired connector and secured harness. Retested it and now it’s dispensing water and ice maker cycled and filled with no errors
Near Porterville, CA 93257
Erick
Job Details: 07/17/2018
maytag washer MGDB835DW, Unit making noise due bobby pins in pump. Removed found items. Retested it and it passed all tests with no errors
Near Springville, CA 93265
Erick
Job Details: 07/17/2018
WRX988SIBM01 whirlpool refrigerator, Cycled unit and found unit not cooling due to frosted over evaporator in rc. Thermistor is failing and fan is no longer running causing poor cooling. Both will need to replaced W10633627 (motor-evap) Installed new parts on unit. Retested it and unit is now cooling in both sections
Near Springville, CA 93265
Erick
Job Details: 07/17/2018
KRSF505ESS01 whirlpool refrigerator, Found door not closing due kick-plate not aligned correctly causing door not to close. Repositioned kick plate to correct position. Retested doors and they are now closing with no error
Near Visalia, CA 93277
Enrique
Job Details: 07/17/2018
whirlpool refrigerator GI0FSAXVY011, Inspected a whirlpool refrigerator . Customer complaining , frost build up and leaking underneath . Clogged drain . Installed new drain tube kit W10619951. All functions checked normal . No leaks
Near Visalia, CA 93277
Enrique
Job Details: 07/17/2018
whirlpool refrigerator WRF990SLAM02, Inspected a whirlpool refrigerator not cooling. I diagnosed the unit, found RC evaporator fan motor is not working. Evaporator frosting up, the user interface not displaying the numbers correctly. I will replace the evaporator motor, wire harness and user interface . 1 W10759670 (cntrl-elec), Replaced central electric kit , motor evaporator and wire harness assembly . Removed the evaporator frost . All functions checked normal
Near Visalia, CA 93292
Enrique
Job Details: 07/17/2018
WFW92HEFC0 whirlpool washer, Inspected a whirlpool washer . Customer complaining , unit not starting the wash cycle . Displaying error codes . I diagnosed the unit , found f9e1-long drain , f3e1-water level system error and f8e3-overflow condition . ; ordrng 1 W10903220 (trap) and 1 W11201293 (CENTRAL ELECTRIC ) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Replaced the central electric ,sensor , d pump and trap . Ran wash test . All functions checked normal at time of service . No leaks
Near Visalia, CA 93292
Albert P.
Job Details: 07/17/2018
WRF535SMBM00 whirlpool refrigerator, Replaced the diffuser WPW10594330 and RC thermistor 12002355. Customer was complaining that refrigerator frosting the vegetables . All functions checked normal at time of service . No leaks
Near Lemoore, CA 93245
Enrique
Job Details: 07/17/2018
WRF993FIFM00 WHIRLPOOL REFRIGERATOR, Inspected a whirlpool refrigerator . Customer complaining , RC ice maker stopped making ice . I replaced the ice maker W10898228 and ice fan W10865318 . All functions checked normal at time of service
Near Hanford, CA 93230
Andrew
Job Details: 07/17/2018
KBFS20EVMS13 KITCHENAID REFRIGERATOR, Inspected kitchen aid refrigerator . Customer complaining , RC freezing the vegetables . I found the diffuser was stuck open . I replaced the diffuser and thermistor wire harness . All functions checked normal at time of service . No leaks .
Near Reedley, CA 93654
Timothy
Job Details: 07/17/2018
GX5SHDXVB03 WHIRLPOOL REFRIGERAOR, Inspected unit and found the drawer rails door not glide easily and the FC door needs to be forced shut . Found the evaporator drain is clogged with ice. Unit needs a p trap for the drain issue . Customer stated the IM does not work. Found the IM is bad. D7824706Q (ice maker) and 1 W10619951 (drain tube) Installed drain tube and IM. Tested IM. IM cycles normally. Lubricated tracks for better door closure
Near Reedley, CA 93654
Ian
Job Details: 07/17/2018
WRX735SDHZ00 WHIRLPOOL REFRIGERATOR, Inspected unit and found the FC door switch was frozen. Removed switch and thawed. Removed liquid from inside the switch . Reinstalled and tested. Light working correctly
Near Del Rey, CA 93616
Timothy
Job Details: 07/17/2018
WTW7500GW0 WHIRLPOOL WASHER, Customer states that sometimes the unit leaves the clothes wet. Sometimes there is soap on top of the clothes still and sometimes the clothes do not appear to be wet. Checked for fault codes and found : F3E2(inlet thermistor fault),8-1(long fill),2-1(stuck key) There is no tech manual on service matters called WPTS (7722455968). Ran a service test, the unit passes. The screens are clear the water supply is good. The unit is connected to a one inch copper pipe but a siphon break is installed and this pipe drains a bout 5’ away from the unit. Ran a few different cycles with the unit empty and they all seemed to take too long to add water. In fact the reason I tried so many cycles was because I got tired of waiting 5-10 minutes for the unit to start filling. Ran a clean cycle hoping it would not potentially need items in it to move beyond the sensing stage and the unit finally filled. WPTS says to put the unit on a dedicated CKT and to instruct the customer
Near Fresno, CA 93725
Albert P.
Job Details: 07/17/2018
MEDC300BW MAYTAG DRYER, Customer states this has happened several times before. Inspected unit and found it has the correct power. Unit has an open exhaust heat fuse. Noted ducting is crushed and does not fasten to the wall duct. The wall duct does not hang out far enough for the vent tube to attach. Replaced fuse and connected the vent to the back of the unit. Vent hardware does not hold the vent tightly and it took several tries to install the unit without knocking it off. (The RR leg is a brick which makes this more difficult. Instructed customer that repeat calls for this could be subject to a service charge of $115 if it is found the issue is because of ducting. Warned customer this is a safety fuse, it opens when temperatures get higher than its safety rating. ; used 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93722
Ian
Job Details: 07/17/2018
whirlpool dryer EED4400WQ0, Tech found unit has blown blower fuse. Replaced fuse from stock. Unit now tests good. ; used 1 WP3392519 (THERMAL FUSE)
Near Fresno, CA 93727
Albert P.
Job Details: 07/17/2018
FRIGIDAIRE RANGE LFEF3054TFC, 9:55, Tech found unit had breaker blown across l2. Reset breaker. All of units functions now tests good. Advised customer that electrician may be needed to further diagnose weak breaker.
Near Fresno, CA 93720
Ian
Job Details: 07/17/2018
GE DISHWASHER GDT580SMF2ES, Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer ordrng 1 WD35X10393 (spray arm). spray arm delivered.
Near Auberry, CA 93602
Ethan Shrum
Job Details: 07/17/2018
MDB8979SFZ2 MAYTAG DISHWASHER, Upon arriving to the customers home and found that the customers latch is not functional eating right with the main control also exchanged actuator W10913953 (Actuator) W11116498 (CNTRL)W10838613 (LATCH)tested unit unit checks good with no issues job is complete
Near Tollhouse, CA 93667
Ethan Shrum
Job Details: 07/17/2018
MAYTAG DISHWASHER MDB8979SFZ2, On arriving to the customers home customer stated that the unit was not filling up water found that float switch and valve replaced tested unit checks good with no leaks job is complete
Near Clovis, CA 93612
Ethan Shrum
Job Details: 07/17/2018
WTW8200YW0 maytag washer. unit was making a loud noise like a jet taking off found the unit needed a new bearing quoted customer for the part and labor customer said that was too expensive and did not want to go forth with getting unit fixed job complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/17/2018
WRS571CIDM02 whirlpool refrigerator. Upon arriving to the customers home customer stated unit to Spencer was not dispensing water down valve to be bad replaced tested job complete; used 1 WPW10341320 (VALVE-INLT)
Near Clovis, CA 93611
Albert P.
Job Details: 07/17/2018
whirlpool oven WOS51EC0AB04, On arriving to the customers home customer stated unit was not locking I did let the customer know that the lock button on the control is just for the controls only Also customer said the front door on the glass had a fog to it I did let customer know he is out of his 30 day cosmetic warranty job is;
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/17/2018
WED8500BW0 whirlpool dryer. On arriving to the customers home customer stated the door was not closing found latch to be bad replaced tested job complete; used 1 279570 (CATCH DOOR DRYER)
Near Fresno, CA 93704
Chris
Job Details: 07/17/2018
amana dryer NED4655EW1 Customers issue is that there dryer was not heating. After arriving first thing I checked was power at the outlet going to the dryer found that I’m only getting 120 V instead of 208-230v. I went ahead and pulled back cover off just to make sure all switches were good everything checked out good showed customer and inform them that the issue is the power coming to the dryer. Told him to have a license electrician come out and fix issue
Near Fresno, CA 93710
Chris
Job Details: 07/17/2018
whirlpool washer WFW5090GW, Customers issue is that new wash machine was shaking all over the place. Upon arrival I noticed that shipping bolts were still in. I removed All shipping bolts and then round of systems test everything checked out good.
Near Mendota, CA 93640
Irvin
Job Details: 07/17/2018
MVWB835DW3 WASHER MAYTAG, The unit is not getting water in the unit. Dry agitating. Checked errors found codes: F3/E2-INLET WATER TEMP FAULT, F2/E1-STUCK BUTTON. Cleared codes. Checked the valve in test mode hot and cold will not open. Checked ohms value, out of range. Need replacement valve. ; ordrng 1 W11165546 (VALVE) Removed hoses, console and power. Replaced inlet valve. Assembled unit fully. Powered unit ran valve test, hot and cold, passed. Ran test 51, passed.