Near Azusa, CA 91702
Tyler
Job Details: 07/20/2018
MAYTAG DRYER Customer complaint is unit is not drying. Found flame sensor is disconnected causing th rig it or not to come on. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 07/20/2018
MAYTAG WASHER MVWB835DW0 Customer complaint is unit is not finishing the load. Found off balance overloading and motor over heating codes. Per tech sheet re calibrated machine and told customer not to overload unit. All works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 07/20/2018
WHIRLPOOL OVEN WFG361LVQ3 Customer complaint is unit will not reach set temps. Found customer had foil on bottom of oven causing temp sensor not to read correct. Removed foil and tested all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRT311FZVW00 Customer complaint is refer is not cooling. Found evaporator fan motor is barley moving. Removed and replaced evaporator fan motor. Tested all works good at this time. used 1 WP2315539 (MOTOR-FAN)
Near Upland, CA 91786
Tyler
Job Details: 07/20/2018
MAYTAG DRYER MGDC215EW2 Customer complaint is dryer is making noise and smells like something is burning. Cycle tested dryer. Smelled like animal died in the vent which may have been the noise as well. Unit is working to specs customer needs to check vent for animal. All works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/20/2018
WHIRLPOOL RSNGE WFG540H0ES1 Customer complaint is oven temps are up and down. Ordering main control and temp sensor; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec) Removed and replaced main control and temp sensor tested all works good at this time.
Near Hesperia, CA 92345
Cesar
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW5000DW1 Failed water pump, expeller broke off the pump shaft. Replaced pump unit tested good ; used 1 W10876600 (PUMP-WATER)
Near Hesperia, CA 92345
Cesar
Job Details: 07/20/2018
whirlpool washer WTW7000DW3 Complaint of noise, tested unit all checked good other than a little cabinet squeak fixed by adjusting legs. customer instruct on sound and operating.
Near Pasadena, CA 91107
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00 Checked unit found light frost build up on FC right side, after further inspecting unit found gap allowing warm air into FC creating condensation and then turning into frost. Disassembled freezer drawer and aligned tracks and basket unit now working as intended.
Near Pasadena, CA 91104
Francisco
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KSC24C8EYY03 Found unit is not cooling properly leaking from evap. Will have to do sealed system repair. Parts covered under 10 year warranty. ordrng 1 W10309988 (compressor) and 1 W10876191 (cam-door) and 1 WPW10239732 (evaporator) and 1 WPW10249943 (hinge-door) and 1 WPW10257206 (cam-door) and 1 WPW10643261 (evaporator), Removed and replaced parts listed, vacuumed system unit held vacuum, recharge unit to 5.3 oz r134a as required on data plate. Also repaired door issue. used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134 A (5.3 OZ)
Near San Marino, CA 91108
Albert P.
Job Details: 07/19/2018
KITCHENAID VENTHOOD KICU265BWH0 Checked unit light would stay on at all times. Found relay on control board stuck/welded together. Provided estimate customer did not want to go forward with repair because unit is 17 yrs old, she would rather replace unit. If customer decides to repair it, I’d need part #WPW10368686
Near Los Angeles, CA 90068
Francisco
Job Details: 07/19/2018
JENNAIR DISHWASHER JDB9800CWS2 Removed and replaced parts listed, tested ops unit working as intended.;
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 07/19/2018
WHIRLPOOL WASHER WTW7000DW3 Customer complaints of washer not working at all. Checked unit and found a F7E9 code (Locked rotor) and a F7E5 code (Shifter failure). Washer is sitting in a plastic tray, motor is rubbing against the grubs of the tray. Suggested to the customer to remove the tray. Tested ok.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/19/2018
WHIRLPOOL DISHWASHER WDF330PAHS0 Customer complaints of door not stay close when door is open, and the hinge pads fell on the ground. Replaced both pads and adjusted the tension on the spring door. Tested ok.
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
ROPER WASHER RTW4340SQ1 Clean and service.Tech cleaned and sanitized exterior cabinet and control area.Tech ran unit through sanitize cycle with afresh tablets.Tech cleared inlet water screens of sand build up and has proper flow.Tech noticed corrosion on areas of unit prior to move in date. Does not effect operations. No operational or performance issues noted at this time. Working environment was thoroughly cleaned.
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
HOTPOINT DISHWASHER HDA2100H50BB Clean and service.Unit has no operational or performance issues at this time and functions as intended. Tech cleaned exterior of DW door and control area. Timer ops with no issues. Unit cycles as intended. Tech ran unit through sanitized cycle with afresh tablets.
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR W8TXNGFWB01 Clean and service.Unit was cleaned and sanitized inside cabinet and exterior cabinet.Compressor is operating with no issues, evap fan and coils were cleaned.Freezer evap has good frost pattern. Drain lines are clear and defrost heater is working effectively. Unit damper is functioning. Unit is operating as intended.; Job Cmpltd
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
HOTPOINT MICROWAVE Clean and service unit.Unit ops as intended. No issues with door alignment or primary/secondary switches. Mag ops as intended/ blower and vent are secure. All lights and display with no issues. Interior cabinet and exterior unit sanitized and cleaned. ;
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
WHIRLPOOL RANGE WFE540H0EB8 Clean and service Unit is operating with no performance issues. Tech cleaned and sanitized interior cabinet and exterior of unit and cook top/controls.Working environment was cleaned with no issues to report. Unit ops as intended. Job complete ; Job Cmpltd,
Near Los Angeles, CA 91367
Danny
Job Details: 07/19/2018
whirlpool dishwasher WDF331PAHS0 Unit has no power. Client has a power supply issue. Used an extension cord to test washer, Ran a self test cycle. Unit completed with no issues Advised client he has an open neutral on his outlet. Unit is working properly.
Near Los Angeles, CA 91304
Danny
Job Details: 07/19/2018
MAYTAG WASHER MVWB765FW0 Unit is making loud noise when washing and spinning, Found a piece of wood hitting the washer. Client gave me the ok to remove the piece of wood. Reinstalled washer Ran a test cycle unit completed with no No water leaks
Near Los Angeles, CA 91307
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 SR77224718834. Called tech line and they advise me to change defrost program and to clear drain tube and and freezer drain tube Used steam gun to defrost and cleared drain tube Reinstall freezer door Unit is working properly ; Job Cmpltd
Near Agoura Hills, CA 91301
Albert P.
Job Details: 07/19/2018
KITCHENAID DISHWASHER KUDI02FRSS1 No power Found thermal fuse blownNeed to order parts and rs call Provided cod estimate to client Service call 115.00Labor 100.Part 27.81Tax 2.09Total 244.90Client is going to think about and will give us a call if he want unit repaired Collected payment by check If client calls back please order thermal fuse W10258275;
Near Westlake Village, CA 91361
Danny
Job Details: 07/19/2018
WHIRLPOOL WASHER WTW5000DW1 Unit is leaking water. Found unit leaking water when it drains water. Water is leaking from drain backing up, Advised client to get in contact with a plumber, Washer is working properly.
Near Simi Valley, CA 93065
Danny
Job Details: 07/19/2018
MAYTAG WAHSER MHW8200FC0 Unit is shaking during spin cycle Found unit with shipping bolts. Removed shipping bolts and reinstalled washer Ran a self test cycle and unit completed with no issues Unit is working properly
Near Glendale, CA 91214
Albert P.
Job Details: 07/19/2018
maytag washer MHW5500FC0 Found drain holes in bellows plugged. Cleared drain holes and informed Customer to keep on cleaning bellows and machine. Tested unit ok.
Near Altadena, CA 91001
Andrew
Job Details: 07/19/2018
WHIRLPOOL OVEN JJW3830WS02 Upon arrival customer states oven is not heating. Ran diagnostics. Go error code F1E1 communication issue. Checked for proper voltage at p6-4 to p6-5. Found voltage out of range. Ordering a new appliance manager and UI. W10673678 (panl-cntrl) and 1 WPW10292566 (cntrl-elec) Removed and replaced user interface. Tested both ovens to 350 and both heated fine.
Near Pasadena, CA 91104
Andrew
Job Details: 07/19/2018
whirlpool range WFG320M0BS3 Found rr valve stuck and not turning on. Removed and replaced right rear valve W11105201 (VALVE RIGHT REAR) . Tested ok.
Near Los Angeles, CA 91042
Andrew
Job Details: 07/19/2018
Customer complains loud thumping noise coming from inside fridge and fridge is to cold. Custmomer points where noise comes from. Customer points straight at damper housing. Damper is stuck open. Ordering new damper. ordrng 1 WPW10594329 (CONTROL) , Removed and replaced baffle assembly. Tested unit ok.
Near Bakersfield, CA 93305
Patrick
Job Details: 07/19/2018
WHIRLPOOL DRYER GGW9250PW0 Found the unit not heating. Ignitor works and heat comes on but short cycles and doesn’t relight. Needs new coils. Removed and replaced part. Tested unit all ops checked good ; used 1 279834 (2 COIL GAS VALVE SET)
Near Lancaster, CA 93536
Patrick
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KRMF706EBS01 Customer had previous servicer already out to diagnose unit and it needs a door and some covers. Door was completely deformed. I removed and replaced cause customer had the part. And checked the covers. Their damaged for the door not being sealed properly. Ice broke them and now they don’t allow new door to shut properly. Needs new covers and name plate ; ordrng 1 W10909682 (nameplate) and 2 W1112622 Removed and replaced but a part broke while removing. Needs a new left hand hinge ; ordrng 1 W10585151 (stop-pan), Removed and replaced parts tested unit all ops checked good ; ordrng 1 W10625069 (bracket)
Near Palmdale, CA 93551
Albert P.
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KDFE104DSS5 Found the unit having issues with the heat dry cycle. Customer states that the dishes are soaked and dripping. No steam at all checked errrors and none stored. Checked heat circuit and it seemed good too, turned heater on in test mode and it fired up. Suspecting needing new controls ; ordrng 1 W11084330 (cntrl-elec) and 1 W11105848 (console), Removed and replaced parts. Ran auto diagnostics. No errors popped up. All ops checked good.
Near Palmdale, CA 93550
Patrick
Job Details: 07/19/2018
Unit has cockroach problem. The compressor shutting off and on and burning hot. Evap fan not working. Explained to customer that the problem wouldn’t be covered under the warranty. Would have to pay. Quoted right under 900. Customer doesn’t want unit fixed ;
Near Lancaster, CA 93536
Patrick
Job Details: 07/19/2018
WHIRLPOOL DISHWASHER WDF520PADM Found the unit having issues with draining. Checked the unit out and water not flowing thru drain hose. Checked valve inside of the hose was popped in wrong position. Pushed back in properly. Tested unit all ops checked good. Still a little bit of water left after drain but that’s normal collection. Run another drain after to completely get rid of it
Near Santa Clarita, CA 91354
Albert P.
Job Details: 07/19/2018
MAYTAG WASHER MVWB765FW0 Upon arrival unit had longfill code. Tested and found bad cold valve. Replaced housing W11172234 and tested. Unit functions normal now.
Near Burbank, CA 91504
Raymond
Job Details: 07/19/2018
WHIRLPOOL WASHER CAE2745FQ0 Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRT1L1TZYW01 Upon arrival cx complaint was unit not making ice, they bought a new ice maker. Cycled ice maker and unit not filling with water. Needs inlet valve.; ordrng 1 WPW10315447 (assy, i/m) Replaced valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 07/19/2018
ELECTROLUX OVEN E30EW85ESS23 Upon arrival the cabinet of the top oven as well as the heating element was all bowed and warped. Call the customer for replacing heating element and told them that cabinet was a non-serviceable nonrepairable part. Customer did not want to spend money on element if cabinet was not repairable. I’ve never seen cabinet an element bow in this fashion before
Near Bakersfield, CA 93306
Dane
Job Details: 07/19/2018
MAYTAG WASHER MVWB835DW1 Upon arrival the unit would not start. Found proper voltage going to main control board but user Interface would not illuminate. Checked out coming voltage at J 18 connector going to user interface and got pulsating voltage. Unit needs a new control board. Customer calling Maytag to try to get authorization
Near Bakersfield, CA 93313
Albert P.
Job Details: 07/19/2018
WHIRLPOOL MICROWAVE KMCS3022GBS0 Upon arrival unit would not heat. Unit is a countertop microwave and does not carry in home parts and labor warranty. Instructed customer to call KitchenAid back for full unit replacement; Job Cmpltd,
Near Bakersfield, CA 93313
Dane
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival the lights in the fresh food in the freezer would not work. Removed and replaced light and tested unit. Unit now functions normal. Used WPW10515058 (LIGHT)
Near Arvin, CA 93203
Albert P.
Job Details: 07/19/2018
MAYTAG DRYER MGDC215EW Upon arrival unit was not heating. Found thermal fuse blown due to restricted airflow. Removed and replaced thermal fuse instructed customer to get the ducting for the dryer clean. Tested unit. Unit functions normal now used 1 THERMAL FUSE 3392519
Near Bakersfield, CA 93304
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found the yellow wire going to thbe dampener control not inserted into connector not letting dampener close. Secured wire connection and tested unit. Unjt functions normal now .
Near Bakersfield, CA 93304
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival unit was not making ice. Found the icemaker module sorted out and that solenoid on the water valve would not open. Removed and replaced W10889233 water valve and ice maker and tested unit. Unit functions normal now
Near Bakersfield, CA 93313
Dane
Job Details: 07/19/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PEAA Auger motor not moving; ordrng 1 241816602 (motor-auger) and 1 5304502780 (board-main power), Unit would not work after replacing the parts. Called tech line and after 20 minuets of testing the auger motor started to work without any explanation. Case 81829532
Near Bakersfield, CA 93306
Dane
Job Details: 07/19/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LWF Icemaker stopped making ice. Replaced ice maker and reduce water intake time; used 1 241798224 (ICE MAKER)
Near Bakersfield, CA 93308
Dane
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02 Upon arrival the unit was freezing food in the fresh food compartment. Found that the Mr. shorted out and took out control board. Removed and replaced control and fresh food thermostat and tested unit. Unit functions normal now. USED W11223731(cod), W10838965 (THERMISTOR)
Near Arroyo Grande, CA 93420
George
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00 Found refrigerator top of freezer door had a gap reposition gasket reseal it reward up gasket to seal testing ok customer to allow door to seal before opening custom instructed about gap on seal complete . No dents or dings cause by tech customer ok
Near Templeton, CA 93465
Greg
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KFGD500ESS04 Found stove working ok customer concern about left front burner if going over fire symbol kicks big flame customer instruct you have to set where knob fire symbol to light correctly . No dents or dings cause by tech customer ok.
Near Paso Robles, CA 93446
George
Job Details: 07/19/2018
WHIRLPOOL DISHWASHER KDTM404EWH3 Found dishwasher working ok customer concern about sounds when dishwasher ready to drain customer instruct that is normal draining sound also always have jet dry on unit . No dents or dings cause by tech customer ok.
Near Los Angeles, CA 91607
Kenneth
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KODE500ESS02 Found F2E1 unit had stuck key and needed console. Removed and replaced console. Unit is now working properly customer approves job at this time. No dents dings or blemishes on or around the unit
Near Los Angeles, CA 91325
Kenneth
Job Details: 07/19/2018
kitchenaid dishwasher KDTE204DSS0 Found unit not washing properly due to wash arms clogged completely with junk. Cleared out blocked wash arms. Found drain pump clogged with glass not allowing unit to drain properly. Customer getting electrical burning smell due to it. Cleared blockage and tested unit. Unit is now working properly. Informed customer to get new air gapwidth drain line due to bad drain line causing water to shoot out of air gap. Customer approves no dents dings or blemishes on or around unit caused by technician.
Near Visalia, CA 93292
Albert P.
Job Details: 07/19/2018
whirlpool refrigerator WRF736SDAM11, Inspected a whirlpool refrigerator. Customer complaint, ice maker works intermittently . I diagnosed the ice maker , found e5 error code = ice maker bad thermistor . I replaced the ice maker wpw10764668 . The customer bought the ice maker , so I went ahead and install the ice maker . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details: 07/19/2018
whirlpool range WGG745S0FS02 Inspected a whirlpool range. Customer complaint is that cooktop grates broke. Replaced the range grate kit W11100923 . All functions checked normal
Near Tulare, CA 93274
Enrique
Job Details: 07/19/2018
maytag washer WGT4027HW0 Inspected a whirlpool washer ( stacked dryer ) . Customer complaint , washer not starting the wash cycle . I found lid lock and motor fault error codes . I removed the back panel , checked the wire harness . Found all the wire harness connectors to the washer, were disconnected . Connected the wire harness . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service
Near Fresno, CA 93725
Timothy
Job Details: 07/19/2018
amana refrigerator AFI2539ERM00 Inspected Ice Maker by watching while holding the door switch. Ice makerwas in mid harvest when I started looking but there was no ice in the mold. Watched I’m. Yale twice with no fill. Jumped the Ice Maker valve and heard a pulse then nothing. Now there is no power at the Ice maker. Cycled power to the unit but still no power. Checked for voltage at the board and found none. I feel a couple things are going on here. The valve is bad and it has effected the I’m and the board. The door switch is not being closed completely. Unit needs a new IM, IM valve,board and a spacer.; ordrng 1 W10882923 (icemaker) and 1 W11035752 (CNTRL-ELEC) and 1 WPW10221048 (spacer) and 1 WPW10312696 (water inlet valve) Installed parts. Tested unit. Unit operating normally.
Near Selma, CA 93662
Albert P.
Job Details: 07/19/2018
frigidaire refrigerator LGHX2636TF0 Inspected unit and found it warm inside despite the cooling fans running. Checked unit compartment and found the compressor is cold. Found 120vac to the compressor inverter but I could not detect and DC power to it. Called FTS put unit into test 38 and followed power from the compressor back to the main board. When pulling the board from the bottom of the unit the compressor started. Tested Dc power and found it correct. Found the connection lifted at these two wires . Connection was loose unit now cooling. No leaks noted.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/19/2018
whirlpool refrigerator WRS571CIHZ01 Upon arriving to the customers home customer stated unit was not making ice prior company came out And replaced water valve, when I pulled customers unit I found the stores water damage on customers wall from previous company. I took pictures also found the valve was not properly installed. receded lines tested unit has no leaks job is complete
Near Fresno, CA 93720
Chris
Job Details: 07/19/2018
Instructed customer on proper use and maintenance of their dishwasher. Also showed them how to Pull filter out to clean when necessary. Also went over the use of rinse aid and how important it is to use how it helps in the drying process. While I was there I enter dishwasher and diagnostics ran it through a cycle make sure all spray arms and pump motor and also drain pump are functioning properly. Everything checked out good dishwasher is functioning like it should.Job complete
Near Fresno, CA 93720
Chris
Job Details: 07/19/2018
whirlpool refrigerator WRF767SDEM01 Explained To customer all the different functions of their new refrigerator also how to change water filter set temperature settings etc. Notice refrigerator was not sitting level adjusted the legs and one of the handles was loose so I tightened that. Refrigerator is cooling and functioning just like it should. Job complete
Near Fresno, CA 93720
Chris
Job Details: 07/19/2018
whirlpool microwave WMH53520CS7 Instructed customer on all different functions of microwave also explained to her about the auto sense Technology with the exhaust fan. One of the lightbulbs was flickering a little bit I just need to be tightened up besides that everything is working fine and customer feels more confident using microwave.Job complete; Job Cmpltd
Near Fresno, CA 93720
Albert P.
Job Details: 07/19/2018
whirlpool range WFG55050HZO, Instructed customer on functions and proper use and maintenance of her new range oven. Also made adjustments to top burners. Everything is functioning properly.
Near Fresno, CA 93720
Chris
Job Details: 07/19/2018
whirlpool dryer WED4815EW1, Customers issue is dryer would not turn on. I first checked to make sure I have proper voltage at outlet for dryer which I did not. Only getting 120 V and 30v on the other leg.Went out to electrical panel tried resetting breaker still receiving the same voltage. Informed customer they either need the breaker replaced or the outlet for the dryer.Informed customer to have a licensed electrician come out and do repair.
Near Fresno, CA 93720
Albert P.
Job Details: 07/19/2018
whirlpool dryer MEDX655DW1, Customer already had issue fixed and dryer dryer was out of warrantyI didn’t even take a look at it customer said they meant to cancel.
Near Fresno, CA 93730
Chris
Job Details: 07/19/2018
kitchenaid refrigerator KFIS29PBMS03 Customers issue is that loud noise is coming from refrigerator. On arrival in after looking at refrigerator I found the noises coming from the freezer compartment. The fan has come loose in the blades are hitting The fan shroud causing a loud noise.Ordering parts And will return when parts come in.; ordrng 1 67006338 (clip- fan) and 1 67006339 (grommet- f) and 1 W10871842 (grille) and 1 WP67006337 (blade- fan) and 1 WPW10363507 (shroud) and 1 WPW10514110 (motor evaporator), On return visit had to replace defective fan in freezer compartment. Also had to deice coil and also replace broken fan shroud. Made electrical connections were secure and tight ,reinstalled back panel and all drawers. Refrigerator is now functioning properly. Job completeCollected $50 for labor parts were covered; Cllctd $50.00 CC Ref # 1173573012,
Near Fresno, CA 93722
Albert P.
Job Details: 07/19/2018
whirlpool refrigerator WRS325FDAM04, Customers issue was icemaker was not making ice. After opening freezer door and check out icemaker I noticed bail arm Installed improperly causing ice maker not to make ice. Corrected issue. Then ran a test on ice maker everything checks out good.
Near Madera, CA 93636
Douglas
Job Details: 07/19/2018
wjirlpool washer WTW8900BC0, Found unit was not draining properly drain pump impeller is clear removed and replaced pump unit is now working properly; used 1 WPW10409079 (DRAIN PUMP)
Near Merced, CA 95348
Albert P.
Job Details: 07/19/2018
whirlpool washer WTW5000DW1, Drain pump hot to the touch will not operate removed drain pump and installed new drain pump W10876600 unit is now working properly
Near Merced, CA 95340
Douglas
Job Details: 07/19/2018
whirlpool washer MVWC416FW0, Called tech line Sr 7722468368 walked through a few steps loaded the machine put unit in to spin with wet towels. Found drain line was thumping the back of unit adjust the drain line away from unit no more noise unit working properly;
Near Merced, CA 95340
Douglas
Job Details: 07/19/2018
maytag refrigerator MFI2570FEZ02, Found freezer door handle to be loose had to tighten all screws including ones holding handle two door, unit is closing properly.
Near Merced, CA 95341
Douglas
Job Details: 07/19/2018
maytag washer MVWC425BW0, Unit not working, tried to spin tub, tub is draining. bearings are bad need to order gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) removed and replaced all parts tested ran calibration unit now works properly
Near Turlock, CA 95380
Albert P.
Job Details: 07/19/2018
maytag washer MVWX500XW0, Found gearcase to be grinding. Hub is snapped and cam is stripped. Wash plate won’t come off so it will have to be broken off to repair. Valves aren’t opening all the way as well. Removed and replaced all parts W11035747 (Gearcase) W10721967 (CAM) WPW10553968 (WASHPLATE) W10528947 (HUB) tested unit unit is not working properly.
Near Turlock, CA 95382
James R.
Job Details: 07/19/2018
kitchenaid refrigerator Unit will occasionally completely shut off and shut down and stop calling. No lights no buttons nothing will work. Found fourth drawer control to be bad causing unit to go haywire. replaced WPW10677119 (CNTRL-ELEC)
Near Turlock, CA 95382
James R.
Job Details: 07/19/2018
whirlpool refrigerator WRS321SDHZ00, Customer bought the floor model. So did not come with use and care guide. The units water filter replacement light was on and that was the light that the customer was seen. Explain to customer how to use unit. Customer instruct.
Near Turlock, CA 95380
James R.
Job Details: 07/19/2018
MAYTAG DRYER MEDC215EW, Found neutral on motor to be shorted. Unit needs motor. ordrng 1 279827 (motor dryer), Stripped blower wheel and process of repair need to order wheel; ordrng 1 WP694089 (wheel) R&R all parts tested unit unit working properly.
Near Merced, CA 95341
James R.
Job Details: 07/19/2018
MAYTAG WASHER MVWX655DW1, Sr 7722467486Call tech line tech line says unit is working as designed and that there’s nothing wrong with the unit it is customer instruct.
Near Le Grand, CA 95333
James R.
Job Details: 07/19/2018
ADMIRAL WASHER ATW4676BQ0, This is the 3rd time the unit has had an off balance and over suds code as the only codes. Myself and previous tech have explained that the need to cut back on the amount of soap they use and that they may need to pause the unit to readjust the load. If the call back a service charge will need to be collect over the phone before we come out
Near Manteca, CA 95337
William
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02, Found unit freezing in FF area, dripping water in ice maker, checked cold control found R level cold control, ordered cold control & water valve for unit, ordered cold control. Ordrng 1 W10884375 (contrl-box) and 1 WPW10279909 (valve-inlt) Replaced water valve & cold control, cycled IM, tested ok.
Near Oakdale, CA 95361
Albert P.
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KRMF606ESS01, LEFT DOOR DAMAGED AT UPPER HINGE & FACE OF OUTER DOOR SKIN PUSHED INWARD. Replaced left fresh food door W10815693 (DOR-FIP SS) and mullion rail W11122876 (Rail Mulln) reinstalled all the Dispenser hardware, tested OK.
Near Manteca, CA 95336
William
Job Details: 07/19/2018
whirlpool refrigerator WRX988SIBH00, Ran ice maker harvest test, failed harvest test, ordered Ice Maker for unit. Checked connections , Customer running FF area at 34 degrees.; ordrng 1 WPW10764668 (ice maker) Replaced ice maker, ran IM fan, harvest, fill tests, tested ok
Near Patterson, CA 95363
Cruz
Job Details: 07/19/2018
whirlpool washer MHW6000XW1, Unit is not completing cycles, unit will get stuck on one cycle not advancing, checked for codes found none, customer stated that soap in dispenser doesn’t dispense ordering parts. ordrng 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve) Installed new parts ( cntrl elec, valve) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks
Near Patterson, CA 95363
Cruz
Job Details: 07/19/2018
whirlpool refrigerator WRF555SDFZ05, complaint is that veggies are getting frozen inside refrigerator compartment and that freezer compartment is iced up, customer stated that they had to throw away food, veggies. Ordering parts 2 thermistors, motor evap. ordrng 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap) Installed new parts into unit. I then inspected the following compressor, lights, cooling temps, doors, leveling, ice and water dispenser gaskets fans are all working fine, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details: 07/19/2018
roper washer RTW4516FW1, complaint is that unit is not completing any cycles. I then installed new part (cntrl elec) W11124712, into unit, calibrated and put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair
Near Waterford, CA 95386
Cruz
Job Details: 07/19/2018
whirlpool washer WTW7500GW0, complaint is that unit does not give enough water. I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycles and what they do, what soaps to use, how to load wash basket, customer said ok.
Near Manteca, CA 95337
William
Job Details: 07/19/2018
MAYTAG WASHER MVWB765FW1, Checked voltage to unit, voltage checks good, water valve was weak, removed and replaced VALVE. Checked for error codes, proper level, Ran diagnostics, found no problem , codes & levelness, Imstructed customer on washer cycles with pre selected settings. Showed customer pictures of prior service call. used 1 W11165546 (VALVE)
Near Salida, CA 95368
William
Job Details: 07/19/2018
whirlpool dryer WED49STBW1. Unit not drying effectively. Tested dryer air flow, found good air flow at back of unit, Instructed customer on dryer vent service in home. All dryer functions tested ok.
Near Oakhurst, CA 93644
James R.
Job Details: 07/19/2018
Customer called in about a Maytag Refrigerator's (MFT2574DEM00) icemaker that was not making ice. Technician found icemaker had e2 error code. Tech tried to cycle icemaker but it did not cycle. Also covers for receiver and emitter were broken by previous company. Unit needs covers and icemaker. Ordering; 1 W10258502 (cover) and 1 W10258510 (cover) and 1 WPW10764668 (ice maker),
Near Delhi, CA 95315
James R.
Job Details: 07/19/2018
Near Highland, CA 92346
Daniel Lopez
Job Details: 07/18/2018
WRF767SDEM01 WHIRLPOOL REFRIGERATOR- Customer complaint door dinged replaced door, after door replaced light had delay. unplugged refrigerator to diagnose removed and reinstalled connectors, lights began working normally. all functions ok.
Near Loma Linda, CA 92354
Daniel Lopez
Job Details: 07/18/2018
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint refrigerator is not cooling and freezer ice maker not shutting down when bin is full. found evap frosted over , small tear in door gasket and ice maker bail arm damaged. per tech line verified thermistor in correct position, verified suction line in correct position and mastic attached properly. tested and confirmed 3 way valve operation properly, verified evap cover sealing properly. replaced gasket due to tear and ice maker due to overfilling and as per Tech support call completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 07/18/2018
WGD4815EW2 WHIRLPOOL DRYER- Customer complaint drier is not heating , found disconnected wire at heat sensor , not allowing igniter to turn on installed and secured wire tested checks ok.
Near Ontario, CA 91764
Mitch
Job Details: 07/18/2018
Found unit not going into defrost and evaporator frozen over. Found communication issue between thermistor and main control. Ordering control, thermistor and harness
Near Rialto, CA 92376
Tyler
Job Details: 07/18/2018
WRF736SDAM14 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker is not working, Cycle tested ice maker and failed test. Removed and replaced W11188383 ice maker tested all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 07/18/2018
KUCK03ITBL0 KITCHENAID COMPACTOR- Customer complaint is drawer will not close all the way. Found debris in the tracks causing the door to not close all the way. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 07/18/2018
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker made one batch of ice then stopped. Cycle tested ice maker found error code E2. Removed and replaced W11188383 ice maker tested all works good at this time.
Near San Dimas, CA 91773
Mitch
Job Details: 07/18/2018
KSGG700ESS1 KITCHENAID RANGE- Customer complaint is unit is cooking uneven, customer doesn’t know how to self clean. Instructed customer on how to self clean unit, customer will start using the connect bake function to help with more even heating. Found broil igniter is not arcing correct. Fixed and tested all works good at this time.
Near Pomona, CA 91766
Tyler
Job Details: 07/18/2018
WRS325FDAM02 WHIRLPOOL REFRIGERATOR- Customer complaint is light is no working in the unit. Removed and replaced 2 Wpw10515057 LED lights. Tested unit all components works good at this time.
Near Ontario, CA 91762
Mitch
Job Details: 07/18/2018
WRT314TFDB00 WHIRLPOOL REFRIGERATOR- Customer complaint of no cool in both compartments. Found sealed system has leak and or restriction. Quoted for sealed system repair customer declined due to repair cost more than unit.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 07/18/2018
WGD5790SQ0 WHIRLPOOL DRYER- Customer complaint is unit shuts off on its own and timer is not advancing. Removed and replaced WP8299766 timer. Tested all works good at this time.
Near Duarte, CA 91010
Stephen
Job Details: 07/18/2018
WTW5000DW0 WHIRLPOOL WASHER- Unable to put into diagnostics. No LEDs except internal LED. Disconnected loads from control- still won’ t work. Needs main control. Replaced W10634026 main control. Ran diagnostics. No error codes. Ran calibration, auto test cycle. Not draining. Needs drain motor.( drain motor overheating ) Replaced WPW10581874 drain pump, cleaned drain baffle( from bottom ). Ran diagnostics- ok. Ran calibration, auto test cycle- passed. Unit fills, agitates, drains, rinses,& spins properly.