Near Clovis, CA 93619
Albert P.
Job Details: 07/23/2018
whirlpool refrigerator WRX988SIBM03 Tech found all of units functions are operating normal and unit is down to temp. All tests pass and no ice buildup anywhere. No stored manufacturers codes. No failures at time of visit.
Near Clovis, CA 93619
Ian
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 Items on the top shelf occasionally freeze. Tested all functions and thermostats are working correctly with no shorts as well as damper door. Both compartments are at set temperatures. No repairable failures found at time of visit. Adjusted fresh food compartment temperature up 2° to help combat freezing issues. Advised customer on loading procedures
Near Patterson, CA 95363
Albert P.
Job Details: 07/23/2018
WHIRLPOOL WASHER WTW5000DW1 Inspected unit. Found wash plate to be stripped from normal wear, found strike to be broken as well, ordering parts wash plate, strike; ordrng 1 W10752283 (washplate) and 2 W10837741 (lid strike) Installed new part ( wash plate) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock unlocked, checked for codes found none as well no leaks
Near Ceres, CA 95307
Cruz
Job Details: 07/23/2018
whirlpool dryer WED5000DW2 unit does not heat, I then pulled unit out and removed back panel, tested tml cutoff and found it to be bad, replaced bad one with new one from SP (w10480709), reassembled back panel and tested unit in a high heat cycle it heated fine, unit is working as designed cx ok repair.
Near Modesto, CA 95354
Cruz
Job Details: 07/23/2018
maytag washer MVWX655DW0 Inspected unit and found wash plate and hub to be stripped causing wash plate to spin freely as well wash basket, also basket will bang side during any cycle, ordering parts suspension rods, hub, wash plate ; ordrng 2 W10528947 (drive hub kit)s and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION RODS ) Installed new parts (wash plate, suspension, hub) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, checked for codes found none as well no leaks
Near Ridgecrest, CA 93555
Patrick
Job Details: 07/20/2018
WHIRLPOOL WASHER MVWX655DW1 Found the customer having issues with the unit not wanting to power up. Lid is locked with clothes inside. Power sufficient at the plug. No light on control board, but it’s getting 120 volts ac. Needs new control board. Removed and replaced W11116592 control Tested unit all ops checked good.
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR KFIS29PBMS00 Upon arrival customer concern was no ice. Tested and found ice maker not working. Needs ice make. Replaced WPW10764668 ice maker Tested unit, Unit shows no error codes. Unit functions as designed.
Near Los Angeles, CA 91352
Raymond
Job Details: 07/20/2018
WHIRLPOOL M/W OTR WMH31017FW0 Upon arrival light would not work under unit. Tested and found bulb fine, no voltage from board to light. Needs control. Replaced W10892389 control and User interface. Unit functions as designed.
Near Glendale, CA 91208
Raymond
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KBSN608EPA01 Upon arrival customer concern was temp saying 50 degrees in Refrigerator. Temps were fine. Reset unit and ran through tests unit functions as designed.
Near Los Angeles, CA 91405
Raymond
Job Details: 07/20/2018
Maytag washer MVWB835DW1 Upon arrival unit had F3E1 error. Control also unresponsive. Replaced both W11111453 controls and tested unit, Unit functions normal.
Near Castaic, CA 91384
Raymond
Job Details: 07/20/2018
whirlpool range WFG520S0FS0 Upon arrival 2 knobs were stripped internally not allowing valve to open. Replaced W11122880 knobs and tested unit. Unit functions as designed.
Near Los Angeles, CA 91342
Bill
Job Details: 07/20/2018
whirlpool refrigerator WRF535SMBM00 upon arrival removed and replaced valve, customer stated to turn on water u need to crawl under neath house. her husband will do so I can’t test or check for leaks because I can not access water supply. job complete customer stated her husband will turn on and inspect for leaks.
Near Santa Clarita, CA 91321
Bill
Job Details: 07/20/2018
whirlpool refrigerator KBF042FTX03 upon arrival unit was not cooling main control would click and then nothing unit needs control board kit. upon arrival removed and replaced W10802701 main control retested and unit turned right on and began cooling with no issues compressor started right up.
Near Santa Clarita, CA 91351
Bill
Job Details: 07/20/2018
upon arrival customer stated unit not operating. Tested unit and had proper voltage going to motor, but motor was pulsing on and off unit has bad motor. Removed and replaced WPW10671941 pump retested job complete unit is working as designed.
Near Santa Clarita, CA 91321
BRYAN D.
Job Details: 07/20/2018
whirlpool dishwasher WDT730PAHV0 Upon arrival customer states the start button isn’t not starting the unit. Entered diagnostics unit would not start due to button not working. Ordering new UI housing and control panel. Removed and replace UI board and housing. Tested unit. Unit functions as designed.
Near Bakersfield, CA 93301
Mitch
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW8040DW Upon arrival the unit would not drain. Found the drain pump motor overheating and not operating. Removed and replaced pump and tested unit, Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM Upon arrival the unit was not making ice, Found the icemaker not harvesting. Removed and replaced ice maker and tested unit, Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
Maytag washer MHW7100DW Handle and drawer cracked and not functional due to cracks. Removed and replaced drawer and handle assembly and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
WASHER MAYTAG MHW7100DW Handle and drawer cracked and not functional due to cracks. Removed and replaced drawer, handle assembly and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
MAYTAG WASHER MHW7100DW Handle and drawer cracked and not functional due to cracks.; ordrng 1 W11246838 (HANDLE) and 1 WPW10365885 (drawer)Removed and replaced drawer and handle assembly and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details: 07/20/2018
On arrival the unit would not start. Found loose connection at door switch not start. Secure connection and tested unit. Unit functions normal now;
Near Bakersfield, CA 93313
Dane
Job Details: 07/20/2018
stalled door. Unit functions normal now;
Near Bakersfield, CA 93301
Dane
Job Details: 07/20/2018
GE WASHER GTW460ASJ2WW Upon arrival the customers complaint was hot water kept dispensing after load was over. Ran hot water and open the lid. Control board should have paused and hot water flow should’ve stopped. Hot water continued to fill and unit did not pause. Hot water valve still getting voltage to open. Found electrical outlet was not properly pull arise or grounded open neutral and open ground. Advise customer to fix outlet before putting that much money into unit
Near Bakersfield, CA 93308
Dane
Job Details: 07/20/2018
whirlpool dryer WGD7300DW1 Upon arrival found rollers and probably worn out. Installed parts from dryer repair kit and tested unit. Unit functions normal; used 1 4392065 (DRYER REPAIR KIT)
Near Santa Maria, CA 93455
George
Job Details: 07/20/2018
kitchenaid refrigerator KRMF706EBS00 found refrigerator working ok found fridge 2 degrees in freezer and 36 in fresh food area customer instruct to be set at recommended settings 37 in fresh food area and freezer -0. removed and replaced the thermistor for better performance. no dents or dings cause by tech.; used 1 W11168403 (THERMISTOR)
Near Arroyo Grande, CA 93420
George
Job Details: 07/20/2018
whirlpool refrigerator WRS322FDAM04 Found refrigerator working ok customer concern ice cube rolling on floor melting . Spoke to tech support that there is a service pointer of non issue customer instruct for customer not to push paddle all the way only a little so it doesn’t call out for too much ice and hold cup there to catch ice cube wen being call out . No dents or dings cause by tech customer ok.,
Near Arroyo Grande, CA 93420
George
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER KUDS01DJSS0 Found dishwasher caught on fire council electric 8528172 discontinue spoke to Linda trade partners going to call customer for further info. 7722467869 complete.; ordrng 1 WP8269202 (cable-ribn) and 1 WP8564543 (cntrl-elec)
Near Los Angeles, CA 91324
Kenneth
Job Details: 07/20/2018
KITCHENAID OVEN KFGD500ESS04 Found unit not igniting broil due to broken igniter. Replaced igniter and tested unit. Unit is not turning on still but now glowing. Switch on regulator was off. Turned on switch and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR Found unit with a jack hammer noise during water dispense. Found that water valve is not opening solenoids all the way. Not allowing water to flow properly through. Ordering new water housing and valve. Will also use diffuser on return visit. ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing), Installed diffuser, water valve. And housing. Tested unit. Unit is now working properly. Customer approves function at this time. No dents inns or blemishes on or around unit caused by technician
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/20/2018
WHIRLPOOL MICROWAVE CAE2745FQ0 Found unit with error code indicating basket speed fault. Replaced control and actuator with Pre-ID parts and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91316
Kenneth
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 customer states ice maker is not making ice even after replacing icemaker. Tech found unit is not cooling properly. Freezer temps are too warm. Determined sealed system issue. All fans work and all thermistors pass No faults stored in diagnostics Installed compressor on unit. Recharged unit with 6 Oz of refrigerant r134a . Unit is now working as designed. Tightened handles as well for customer. No dents dings or blemishes left by the technician. No leaks found. Pressure good. Customer approves job at this time
Near Santa Maria, CA 93458
George
Job Details: 07/20/2018
whirlpoool refrigerator WRF767SDEM01 Found refrigerator working ok. adjusted door Handle and tested ok. put ice maker arm back on reposition. The door is sealing ok customer instruct make sure door sealing properly . No dents or dings cause by tech customer ok.
Near Porterville, CA 93257
Erick
Job Details: 07/20/2018
whirlpool refrigerator WRS325SDHB01 Cycled unit and found diffuser door not opening causing rc not to cool and evap to build up frost. Repalced evap W11236848 and defrosted ice. Retested unt and it’s now cooling in rc.
Near Visalia, CA 93291
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD Found evap motor not running due to ice formation surrounding causing no sections to cool. Cust set to max temp causing excessive ice build up and air channels are now clogged. Both parts will need to be replaced.d; ordrng 1 5303918776 (thermistor) and 1 808062701 (DEFROST ) and 1 809069201 (motor), Installed new parts on unit. Retested unit and it’s now cooling in both sections. Found shutter to rear airflow closed causing limiting air flow to rc and cause it not too cool to temp, open shutter and set tempts to correct setting. Unit is now cooling in both sections.
Near Hanford, CA 93230
Erick
Job Details: 07/20/2018
WHIRLPOOL WASHER WFW96HEAC Found unt with bad mcu WPW10374126 causing unit not advance in wash. Also replaced latch WP8183270 due to spring getting stuck. Retested unit and it now cycles with no errors.
Near Corcoran, CA 93212
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PF Found ice cubes really small. Checked water line and found frozen tube causing ice maker to,slowly make ice. Defrosted water and re secured water tube to ice maker .ice maker not responding. Replaced ice maker. Found it cycled and filled with no errors, Tested pressure and found very low pressure Cycled ice maker and found water not filling completely to ice maker causing slow production. Valves and pressure are Clear. No obstruction in line. Instructed cust to replace filter.
Near Corcoran, CA 93212
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHI2032TE Found frozen water tube causing unit not to make ice. Found bad solenoid on valve causing it to fill while not activating. Replaced ice maker and valve. 241798231 (ICE MAKER) 242252603 (valve-water) Retested it cycle and filled with no errors.
Near Earlimart, CA 93219
Erick
Job Details: 07/20/2018
whirlpool refrigerator WRT311FZDW00 Found frozen air returns causing unit not to cool. Defrosted air return. Bimetal and fan tested good. Ensure all door are sealing correctly. Found no visible air gaps. Unit is now cooling in both sections
Near Delano, CA 93215
Erick
Job Details: 07/20/2018
whirlpool dryer WGD72HEDW0 Cycled unit and found restricted vent error curing unit not to to cycle correctly. Accessed vent and removed debri. Tested through test cycle and found sensor not secured t bracket causing it not to heat correctly. Resecured sensor and bracket. Retested unit and it cycle and heats with no errors
Near McFarland, CA 93250
Erick
Job Details: 07/20/2018
whirlpoool dryer WGD4800BQ1 Cycled unit and could hear noise comp,ain’t. Found unit with broken roller causing unit to make noise. Replaced roller. Retested and it passed all tests with no noise or errors. Job comp; used 1 4392065 (DRYER REPAIR KIT)
Near Shafter, CA 93263
Erick
Job Details: 07/20/2018
kitchenaid refrigerator KRMF706ESS01 Found unit leaking from fresh food evap . Found drain frozen causing water to leak through the deli door. Defrosted all ice formation and defrosted drain. Unit is no longer leaking.
Near Bakersfield, CA 93314
Chase
Job Details: 07/20/2018
kitchenaid icemaker KUIX505ESS2 upon arrival removed and replaced the ice machine no damages on or around unit done during the process
Near Tulare, CA 93274
Enrique
Job Details: 07/20/2018
whirlpool washer WFW8540FW1 Inspected a whirlpool washer . Customer complaint , the door is hard to close after we replaced the bellow , and dust bunnies coming out from dryer . The washer door is closing as designed ( nothing wrong ) . The dryer flex came off the units exsaust . I connected the flex , helped the customer clean the dust . All functions checked normal
Near Visalia, CA 93291
Enrique
Job Details: 07/20/2018
ikea refrigerator IX5BBEXDS00 Inspected an ikea refrigerator . Customer complaining , both compartments not cooling . Found the control was turned off ( cooling off mode ) , and also the compressor and condenser motor harness were disconnected . I connected the wire harness , turned on the unit . all functions checked normal at time of service . No leaks.
Near Hanford, CA 93230
Enrique
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDF121PAFB0 Inspected a whirlpool dishwasher . Customer complaining , not draining . I diagnosed the unit , found drain pump error code . I checked all connectors, found the pump harness connector was not fully inserted , therefore not draining , water leaking between door and tub . I connected the wire . Ran calibration . All functions checked normal . No leaks
Near Hanford, CA 93230
Albert P.
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1 Inspected whirlpool dishwasher . Customer complaining , not draining . On previous visit , I replaced the wash motor and drain pump . The customer returned the unit to crossroads . I tested the dishwasher in the store . Ran a normal wash cycle . All functions checked normal . The dishwasher drained as designed . Found no mechanical issues . No leaks .
Near Hanford, CA 93230
Enrique
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR GD5SHAXKQ00 Replaced the optics and the inlet valve . All functions checked normal at time of service . No leaks
Near Lemoore, CA 93245
Enrique
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Inspected a whirlpool refrigerator . On previous visit , I replaced the ice maker . The customer called back stating , ice maker still not working . I found the fill tube was clogged with ice . I cleared the fill tube , ran test #97 fill test . The ice maker cycled/filled as designed . All functions checked normal . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 07/20/2018
MAYTAG DISHWASHER MDB6709AWB2 I found the handle inside the dishwasher door , I didn’t use the new part . All functions checked normal . No leaks .
Near Santa Maria, CA 93455
James
Job Details: 07/20/2018
MAYTAG WASHER MVWX655DW0 Found unit with loose washplate causing unit to not agitate properly. Tightened washplate nut and unit now agitates. Also replacing ACU per service pointer due to wet clothes at end of cycle. Will return6-27 to Install. ; ordrng 1 W10625696 (cntrl-elec) Installed new cntrl and tested unit. Unit passed all tests manual and automatic. Unit is functioning properly and customer approves. No dents, dings, or blemishes on or around unit caused by tech
Near Oceano, CA 93445
Albert P.
Job Details: 07/20/2018
whirlpool refrigerator WRF757SDEM01 Found unit with frost on evaporator and evap fan blocked by ice. Defrosted freezer and found broken clips on grille cover and thermistor cover. Ordering new covers and evap fan/ motor. Did not reschedule due to part availability. ; ordrng 1 W10871842 (grille) and 1 W11032800 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) Replaced motor and fan blade. Unit is functioning as intended. No dents, dings, or blemishes on or around unit
Near Arroyo Grande, CA 93420
James
Job Details: 07/20/2018
whirlpool refrigerator Found unit with ice on both evaporator fans. Defrosted both fans and found freezer fan weak. Ordering new evap fan and motor for freezer. Also found thermistor cover and grill cover damaged by ice. Ordering both. ; ordrng 1 W10871842 (grille) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) and 1 WPW10514110 (motor evaporator) Replaced evap and fan blade. Fan is working as intended. No dents, dings, or blemishes on or around unit.
Near Lompoc, CA 93436
James
Job Details: 07/20/2018
Ran unit thru manual and auto tests. Found no errors or problems in operation. Contacted Techline. Techline stated over soaping as the issue. Instructed customer on proper soaping levels and directed them to whirlpool website for information on white residue. Techline stated No more service for this issue Sr# 7722481677 via TJ
Near Lompoc, CA 93436
James
Job Details: 07/20/2018
amana dishwasher ADB1400AGW1 Found unit not heating during drying cycle. Ordering new electric control board and heater. Will return to install. ; ordrng 1 W10518394 (heater) and 1 W10906422 (elect,control board) Replaced heater and main control. Tested unit unit is now working as intended. No dents, dings, or blemishes on or around unit.
Near Santa Maria, CA 93458
James
Job Details: 07/20/2018
whirlpool dryer WGD9750WW1 Found unit with F70 error code. Communication lost between main board and UI. Ordering new cntrl-elec and wire harness. Did not reschedule due to part availability. ; ordrng 1 W10242906 (harns-wire) and 1 WPW10256719 (cntrl-elec)Replaced cntrl and wire harness. Tested unit and found unit now functions as intended. No dents, dings, or blemishes on or around unit. ;
Near Kingsburg, CA 93631
Timothy
Job Details: 07/20/2018
maytag dryer WED75HEFW0 Inspected unit and found the idler pulley is noisy. Replaced all parts from the dryer repair kit. Tested unit . Unit checks ok. ; used 1 4392067 (DRYER REPAIR KIT)
Near Fowler, CA 93625
Timothy
Job Details: 07/20/2018
whirlpool dryer WED7500GC0 Inspected unit and found it clicks when the drum is moving, either automatically or by hand. Replaced repair kit parts and tested. Unit operating normally; used 1 4392067 (DRYER REPAIR KIT)
Near Sanger, CA 93657
Timothy
Job Details: 07/20/2018
whirlpool washer WTW4815EW1 Inspected unit and found a 5-1( lid switch error)code. Necked latch and reset to try and correct any alignment issues. Cleared code and ran a service test. Unit completed the service test without fault. Started a normal cycle , the unit filled and began to agitate. Unit checks ok.
Near Sanger, CA 93657
Timothy
Job Details: 07/20/2018
whirlpool refrigerator WRX988SIBM Customer has completely defrosted the unit. I have inspected for ice or frost still present on the evaporator and cover but only found a little water. Removed water with towels. RC evaporator is now dry. Noted that the capillary tube was pressing on the cover and the evaporator thermistor was in the wrong position. Placed the thermistor in the correct position and adjusted the tubing to not conflict with the cover sealing correctly. Installed two screws in the top of the evaporator cover as directed to previously (on these units) by WPTS. Unit cooling. No leaks noted.
Near Fresno, CA 93706
Timothy
Job Details: 07/20/2018
Unit showing F83 f82 f80 codes. These are lid lock failures, these are old codes that can not be erased. Called WPTS (Andy/can not get sr#) I have gone through numerous service cycles and rinse spin cycles. These have all passed their tests. Customer has a load in the unit that is wet. I had the customer pull out the clothes. WP had me describe what was in the unit. There are some pillow cases , fleece, t-shirts and undergarments. WPTS states this is a mixed load (different types of garments) and in the use and care guide it states these type of loads are not recommended for this unit. They have stated that this appears to be a usage issue. The only thing that can be done is explain to the customer this. The customer is a Spanish speaker so direct conversation is not an option. I have called Assurion (crm#109506817) and they said they would contact the customer about this. Unit operating as designed. No leaks noted
Near Clovis, CA 93611
Ian
Job Details: 07/20/2018
whirlpool dishwasher WDT730PAHV0 FAe1 f6e2. Tech found unit has 2 stored error codes. Fan error and drain error. Unit also has excess of condensation after being ran. Unit has faulty control and shorted dry fan.; ordrng 1 W10195032 (deflector) and 1 W10469574 (vent) and 1 W10918994 (CONTROL) Tech installed parts and tested in diagnostic mode. Unit now tests good and completes cycle. Advise customer that next load will be a calibration cycle, and allow it to complete without interruption.
Near Fresno, CA 93720
Ian
Job Details: 07/20/2018
ge dishwasher GDT580SMF2ES Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer.; ordrng 1 WD35X10393 (spray arm)
Near Fresno, CA 93722
Ian
Job Details: 07/20/2018
whirlpool dishwasher WDTA50SAHZ0 Tech found unit float switch wiring had been chewed through by rodents. Tech repaired existing wiring and tested unit. Unit now tests good with no leaks or further failures. Advised customer that further rodent damage will not be covered.
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/20/2018
whirlpool washer WTW7500GC0 Paul riving to the customers home customer stated that the unit was not feeling well water all the way to the top of tub I did let the customer know that these units are watery fishing they do not fill all the way to tub also found the customers unit had a full code for off-balance and over suds explain customer on how to use unit tested unit checks good with no store for clothes after test job is complete
Near Fresno, CA 93702
Ethan Shrum
Job Details: 07/20/2018
whirlpool refrigerator WRS321SDHZ00 Upon arriving to the customers home customer stated they would not dispense ice found Silla Noyd to be bad needing to replace; ordrng 1 WP2152713 (solenoid) Upon arriving to the customers home replace part tested unit I also did find the customer did take icemaker a part and wanted me to reinstall I did let customer know he’s not allowed to take apart his unit and that he voided his warranty
Near Fresno, CA 93711
Ethan Shrum
Job Details: 07/20/2018
maytag washer MHW5500FW1 Upon arriving to the customers home customer stated unit was not functioning properly at all and the button was hot down the units are stackable let customer know I was going to need another technician but she said by the time we do that she would already be moved into her apartment units will not be stacked anymore needing to reschedule customer. Need to replace W10911042 (Panel) a W11201286 (ACU) replaced parts tested unit unit checks good
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/20/2018
kitchenaid dishwasher KUDS30IXSS7 Upon arriving to the customers home customer stated unit caught fire inside of unit. on arrival customer already had control board pulled out of unit. found control board to be burned completely, customer just wanted me to come by and see what I thought about unit. customer does not want to repair unit due to something may happen again.
Near Clovis, CA 93611
Chris
Job Details: 07/20/2018
whirlpool range WFE525S0HVO On today’s visit pool panel out a box that was sent with me noticed it was not the correct color the homeowner has black stainless and I was sent with the stainless panels. Ordering new part ordrng 1 W11158186 (PANEL BLACK STAINLESS ), On return visit replaced damaged panel. Install new panel made sure everything is functioning properly.
Near Los Banos, CA 93635
Irvin
Job Details: 07/20/2018
frigidaire refrigerator FFTR1821TW0 The unit is not cooling. Nothing is on but the lights. Advanced the d-timer nothing happen. Removed power repowered unit came on advanced control unit shut down then again failed to power on. ; ordrng 1 241705102 (timer-defrost), Installed replacement timer. Completed assembly powered unit. Compressor cycled on all ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 07/20/2018
whirlpool range WFG525S0HV0 The unit caught fire. Took photos of the damage powered unit and ran test with techline all ops are normal. The unit is working. Talking to techline The unit is operable. Rich/ techline- thinks created own thermal event. Described the damage that took place. 7722479416. ChenekkA-safety reported 7722445845. Referred customer to wps
Near Kerman, CA 93630
Irvin
Job Details: 07/20/2018
kitchenaid dishwasher KDFE104DSS0 customer says unit is not operating. Found console was locked. Unlocked checked removed console checked for wire or ribbon damages, none. Ran diagnostic found error code: 8/1, 8/2- drain motor issue. Slow drain electrical issue.
Near Fresno, CA 93728
Irvin
Job Details: 07/20/2018
maytag washer MVWC565FW1 Found several errors:F2/E1-STK KEY, F7/E1&6 SPEED FAULT, MOTOR FAULTCLEARED codes ran components test motor buzzes CW/CCW THEREis no movement. The capacitor is not operating properly. Checked shifter, in ohms range replacing cap. ; ordrng 1 W11158831 (CAPACITOR) Cap installed. Test agitate and spin, passed. Calibrated washer all ops normal.
Near Madera, CA 93637
Douglas
Job Details: 07/20/2018
roper washer RTW4516FW2 Customer states unit makes loud rattling noise when running heavy load. found basket leveling ring was loose on top of basket causing noise tighten basket ring unit is no longer making noise
Near Merced, CA 95341
Douglas
Job Details: 07/20/2018
Called Sr 7722480523 walk through diagnostics with tech line determined everything on unit is working as designed everything going on is customer use unit is working properly; Job Cmpltd.
Near Atwater, CA 95301
Douglas
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW4815EW Customer states unit will not advance. I found unit to have long Fill no fill error code unit has a bad water valve removed and replaced water valve unit working properly ; used 1 WPW10683603 (VALVE)
Near Madera, CA 93637
Douglas
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LBMA Icemaker continuously fills flooding freezer found icemaker gears to be stripped need to replace icemaker; ordrng 1 241798231 (ICEMAKER) Removed and replaced ice maker try to cycle icemaker unit cycled but did not fill check voltage at water valve water valve is getting voltage but not operating needs valve; ordrng 1 242252702 (valve) Remove and replace water valve cycled icemaker unit filled unit is working properly.
Near Oakhurst, CA 93644
Albert P.
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRB322DMBB00 Icemaker was not cycling properly. Removed and replaced icemaker W10884390. Icemaker cycled and filled unit now working properly.
Near Merced, CA 95340
James R.
Job Details: 07/20/2018
WHIRLPOOL DRYER WED4815EW1 Unit was not getting proper voltage. Informed customer if they need to call an electrician. Preferred customer back to Use and care guide on installation of unit. Job Cmpltd
Near Atwater, CA 95301
James R.
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER MDB4949SDE0 Found gasket not sealing properly unit needs gasket. Will collect on repair trip; ordrng 1 W10864081 (seal), Wrong seal was ordered; ordrng 1 W10300924V (door seal), R&R sealed unit working properly;
Near Turlock, CA 95380
James R.
Job Details: 07/20/2018
MAYTAG WASHER MVWC565FW1 Unit won’t spin to high speed properly. Found cap to be bad. Unit needs cap; ordrng 1 W11158831 (CAP) REMOVED AND REPLACED CAP. UNIT IS WORKING PROPERLY.
Near Livingston, CA 95334
James R.
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRT111SFDM01 REFRIGERATOR NOT COOLING. NEED TO ORDER WPW10225581 (BIMETL-DEF) WPW10253821 (MOTOR-EVAP) WP2163777 (BLADE-FAN) order WPW10448874 (START-DEV) order Unit is in an rv. Found evap fan to be shorted REMOVED AND REPLACED PARTS LISTED unit is not working properly.
Near Modesto, CA 95351
Cruz
Job Details: 07/20/2018
ffice manager at the address provided said that the tenant by the name does not live there. Look at sd pics; Job Cmpltd,
Near Modesto, CA 95355
Cruz
Job Details: 07/20/2018
whirlpool washer WFW72HEDW0 Installed new parts (cntrl elec, clamp, wire harness) into unit. Found a secondary issue with unit, I found error code f3e1 tech sheet states sensor switch. Ordering part for unit. ; ordrng 1 WPW10448876 (switch-wl), Installed new part (switch wl) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlock, ck for codes found none as well no leaks, cx ok repair.
Near Modesto, CA 95355
Cruz
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 complaint is that freezer door will not open Properly, customer had a hard time opening/ closing freezer door, also stated that ice cream is soft checked freezer compartment with a thermometer and found freezer temps fluctuating, pulled unit out and inspected compressor and drier found to be warm, ordering parts cnrtl elec, UI for unit; ordrng 1 W10843055 (cntrl-elec) and 1 W11127835 (PANEL UI), Installed new parts into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, unit is working as designed, customer ok repair.
Near Modesto, CA 95357
Cruz
Job Details: 07/20/2018
Unit in making a loud squeaking sound during any cycle, I then removed front panel and drum and found belt, pulley to be bad, This unit is OOW -COD Parts (wp6-3700340 pulley) $16.52 (wp33002535 belt)$22.22 total for parts $38.74 labor$165.00 service call $115.00 tax 2.91 total amount $321.65 cx paid for service call only and will pay the remaining balance of $206.65 when tech come back to install parts. Cx did not want tech to look at dryer, cx is going to use it until cx purchases newer model.
Near Modesto, CA 95357
Cruz
Job Details: 07/20/2018
Inspected and tested unit. Found unit making a very loud grinding sound during spin cycle, bearings need to be replaced, cx is not going to send money on repairs cx is going to purchase newer models, cx did pay for service call
Near Hughson, CA 95326
Cruz
Job Details: 07/20/2018
Complaint is long dry times, clothes are still damp, I then pulled unit out and removed ducting and found lint clogged inside venting that is causing long dry times, instructed cx to have venting cleaned out and to minimize dry loads, cx said ok, unit is working as designed
Near Hughson, CA 95326
Cruz
Job Details: 07/20/2018
MAYTAG WASHER MVWB765FW1 complaint is that unit will get off balance while it’s going through cycles, I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycle and what they do, what soaps to use, how to load wash basket, unit is working as designed, customer ok'd.
Near Tracy, CA 95376
William
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Removed racks in FF area, tested FF evap fan, ordered wire harness assy to complete repair. Instructed customer to continue to defrost fridge. ordrng 1 W10837236 (harns-wire) Replaced evap fan & wire harness, relocated evap thermistor on evap line, tested fan & thermistor functions, tested ok
Near Modesto, CA 95356
William
Job Details: 07/20/2018
MAYTAG WASHER MVWC565FW1 Found water hoses reversed with cold water, reinstalled hoses, cleared codes, ran self diagnostics, tested ok
Near Manteca, CA 95336
William
Job Details: 07/20/2018
Replace convection fan motor/blade & blower motor, Ran bake cycle, tested OK;
Near Lathrop, CA 95330
William
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDF310PAAS1 Found code F7E1, checked heater function in diagnostics, heater not heating, ordered heater & control. Found heater element open, Replaced heater element W10518394 ran self diagnostics , checked heater function, tested ok
Near Mentone, CA 92359
Daniel P.
Job Details: 07/20/2018
MAYTAG WASHER MVWX655DW1 Customer complaint washer not going through cycles, ran diagnostics found no error codes, ran diagnostics quick test cycle verified fill, agitation, drain and spin, ran normal cycle verified fill, sensing, agitation, drain and spin, tested lid lock in diagnostics 10xs , ran tachometer test , all ok recalibrated washer could not duplicate complaint.
Near Fontana, CA 92336
Daniel P.
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KBFC42FSS-00 Customer complaint is icemaker is not making ice. found 2 flashes at receiver board with flapper open and closed , needs optics, replaced spacer WPW10321131 and tested icemaker all ok call completed
Near Rancho Cucamonga, CA 91730
Daniel P.
Job Details: 07/20/2018
MAYTAG DRYER MGDB835DW4 Customer complaint dryer not heating , found gas valve in off position, instructed customer tested dryer and checked airflow all ok call completed
Near Rancho Cucamonga, CA 91730
Albert P.
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDT970SAHZ Customer complaint is dishwasher detergent dispenser not opening , found broken latch mechanism on dispenser, replaced a W10861000 (dispenser) and tested all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Customer complaint refrigerator ff lights flickering , found ff lights strobing and dim freezer light replaced lights, all ok call completed.
Near Rancho Cucamonga, CA 91737
Albert P.
Job Details: 07/20/2018
KITCHENAID OVEN KOCE507ESS06 Customer complaint is unit is brand new and oven will not preheat. Customer installed unit and said voltage is correct. Ordering appliance manager in stock ordrng 1 W11179310 (ELEC CNTRL) Removed oven from wall and replaced appliance manager. Reinstalled oven and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KUIC15NHZS0 Customer complaint is the ice maker was making a noise and their maintainer guy said it was the compressor. Cycled unit through diagnostics and ran unit. Unit is making ice and noise cannot be recreated. All works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR KRFF507ESS Customer complaint is no cool in the refer compartment. Found evaporator is frozen over. Ordering harness kit 1 W11033168. Removed and replaced harness kit tested all works good at this time.