Near Merced, CA 95348
Douglas
Job Details: 07/24/2018
frigidaire refrigerator FFBC46L2QS Unit not cooling unit has no pattern on evaporator plate, Believe system has a restriction unit is R 600 a. called tech line tech line would like me to get an amp draw reading on compressor my amp clamp is broken need to reschedule customer to go back out;Tc 81849338 call tech line gave them reading from amp draw determine compressor is no good unit isn’t going to be exchanged
Near Merced, CA 95348
Douglas
Job Details: 07/24/2018
maytag washer MVWX655DW1 Customer states unit is dispensing fabric softener at Brown’s time found unit to have a leak and water valve causing it to rinse out the dispenser before it supposed to. removed and replaced valve W11127357 I ran calibration, unit working.
Near Merced, CA 95341
Douglas
Job Details: 07/24/2018
MAYTAG WASHER MVWC416FW0 Tried contacting trade partners multiple times unable to get through unit is working properly; Job Cmpltd,
Near Chowchilla, CA 93610
Douglas
Job Details: 07/24/2018
whirlpool washer MHW6000XW2 Customer states unit not adding enough water put unit into diagnostic check for codes unit had One code for pressure fault Found pressure sensor is not reading properly removed and replaced sensor ran calibration test ran through all eight steps unit is working properly; used 1 WPW10304342 (SENSOR)
Near Modesto, CA 95355
Cruz
Job Details: 07/24/2018
whirlpool dishwasher WDT720PADM2 Unit is not draining properly during drain cycle, I found drain hose to be clogged up causing water to stay in tub, ordering parts clamps, hoes fill, hose drain; ordrng 1 W10878507 (hose-fill) and 2 WP285655 (clamp)s and 1 WPW10545278 (hose-drain), , Installed new parts (hose drain, 2 clamps, hose fill) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks, unit is draining properly.
Near Salida, CA 95368
Cruz
Job Details: 07/24/2018
WHIRLPOOL DRYER CGM2745FQ0 Inspected and tested unit. Found dry coin slide not excepting coins, cx then stated he is going to return unit because he can’t wait for it to be fixed.
Near Moreno Valley, CA 92553
Kevin
Job Details: 07/24/2018
whirlpool washer WTW8600YW0 unit has been leaking down through bearings for quite some time and has damaged stator and rotor. Unit would need stator, rotor and bearing kit. Customer declined repair.
Near Moreno Valley, CA 92551
Kevin
Job Details: 07/24/2018
whirlpool refrigerator ED5KVEXVB00 Unit not dispensing ice. I removed ice bucket and found a ice cube stuck in auger assy. Removed obstruction from auger. Tested unit. All tests good.
Near Nuevo, CA 92567
Kevin
Job Details: 07/24/2018
maytag dryer MGDB765FW0 Unit not starting when customer pushes start button. I found that the door switch was broken not allowing unit to start. Removed and replaced door switch. Tested unit. All tests good. ; used 1 WPW10237959 (SWITCH-DOR)
Near Perris, CA 92570
Kevin
Job Details: 07/24/2018
whirlpool refrigerator WRX735SDBM00 Unit leaking defrost water through freezer compartment. Found old style drain tube is clogged and causing issue. Unit needs new designed p-trap drain tube. Removed and replaced drain tube and defrosted drain pan. Tested unit. All tests good. used W10619951 (drain tube)
Near Riverside, CA 92509
Kevin
Job Details: 07/24/2018
roper dryer RGD4516FW Unit not starting. I found failed door switch causing unit not to start. Removed and replaced door switch. All tests good. I used door switch part number wpw10237959
Near Fontana, CA 92336
Daniel P.
Job Details: 07/24/2018
whirlpool dishwasher WDT720PADM2 Customer dishwasher heater not turning on found float switch stuck causing fill error deactivating heater , corrected float , ran diagnostics and checked for heater operation, heater working , all ok
Near Rialto, CA 92376
Daniel P.
Job Details: 07/24/2018
whirlpool washer WTW5000DW1 Customer concern washer is not agitating , found worn gearcase shaft and washplate hub stripped , and belt, replaced gearcase, belt and washplate, tested checks ok. Used W10752283 (washplate) W11035751 (gearcase) WPW10006384 (drive belt) W10752283 (washplate) chckd in a W11035751 (gearcase)
Near San Bernardino, CA 92404
Daniel P.
Job Details: 07/24/2018
maytag washer MVWC416FW0 Found agitator broken , found upper agitator broken will order. ordrng 1 W10836692 (agitator), replaced agitator tested checks ok
Near Highland, CA 92346
Daniel P.
Job Details: 07/24/2018
whirlpool washer WTW8500DC0 washer lid lock not working, ran diagnostics verified f5e3 error tested lid lock , lid lock failed will order .; ordrng 1 W10861642 (latch), replaced door latch, tested checks ok
Near Redlands, CA 92373
Daniel P.
Job Details: 07/24/2018
whirlpool washer MHW3505FW1 Customers concern washing machine door not locking found broken door latch replaced door latch and tested all OK call completed. Used door latch part # wpw10443885
Near Yucaipa, CA 92399
Daniel P.
Job Details: 07/24/2018
whirlpool washer WTW4816FW1 Customer complaint washer is completing cycles , found f5e3 and f5e1 errors , , ran diagnostics all functions ok , replaced door latch assy , retested and recalibrated all ok
Near Riverside, CA 92504
Daniel P.
Job Details: 07/24/2018
whirlpool refrigerator ED5JHGXRQ02 Found ice maker intermittently not dropping ice. Found failed ice maker assy. Need to order ice maker. Non related to last service appt, please try to get autho to get paid for service. ; rqstng P&A on 1 WPW10190965 (icemaker), installed new icemaker verified I/m cycling and filling all ok
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/24/2018
whirlpool refrigerator WRX735SDHZ00 Customer concern is unit is not dispensing water or making ice. Unit was just installed. Installers did not turn water on. Fixed and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/24/2018
whirlpool oven MGR5751BDB Customer concern is the oven is not igniting. Ordering igniter in stock.; ordrng 1 74007498 (igniter,oven), unit is not heating, found igniter is not getting hot enough. Removed and replaced igniter. Tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 07/24/2018
whirlpool dishwasher WDT720PADM3 Customer concern is the detergent is not being dispensed. Found water off to unit. Turned water on and cycle tested. All works good at this time. Calibrated unit and tested all works good at this time. Customer needs to switch detergent to finish and be careful about items put in lower rack broiler pan interferes with the upper spray arm. All works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/24/2018
wgirlpool refrigerator WRT111SFAB00 Customer concern of condensation in the bottom of the refer compartment. Found ice buildup in the freezer that is melting down to the refer. Customer to defrost unit. All works good at this time.
Near Ontario, CA 91762
Tyler
Job Details: 07/24/2018
whirlpool dishwasher WDF530PLYW3 Customer concern is door will not close. Found upper rack was set at two different levels so that spray arm was not making contact. Fixed and tested all works good at this time.
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
MAYTAG REFRIGERATOR MFX2570AEM3 Found ice maker not ejecting cubes. Needs new ice maker, condenser cleaning. Customer will think about it,may call back
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
whirlpool washer WTW5000DW1 Ran diagnostics. Had f5e1 error code. Cleared error code. Ran calibration, auto test cycle- passed. Needs lid strike( weak return spring ); ordrng 1 W10837741 (lid strike), Ran diagnostics. Had f5e3 error code. Cleared error code. Replaced lid strike. Removed coins from wash plate. Ran calibration, auto test cycle- passed.
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
MAYTAG RANGE mgr6600fz0 Found unit is dead. Found harness plug black wire to power cord burnt. Needs wire harness. ordrng 1 W10842520 (harns-wire) and 1 W11161843 (HARNESS- BAKE/BROIL), Replaced main wire harness. Tested all functions. Surface burners, bake, broil, control, self- clean are working properly.
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
AMANA WASHER NTW4516FW2 Lid locked. Won’t go into diagnostics. Had to break lid lock. No LED on control. T/S lid lock defective. ordrng 1 W10838613 (lid lock assembly) and 1 W11124710 (CONTROL), Replaced lid lock, main control. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly.
Near Los Angeles, CA 90042
Stephen
Job Details: 07/24/2018
Near Walnut, CA 91789
Stephen
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW8040DW0 Found left hinge area of lid cracked( broken ) needs lid. Replaced lid. Ran diagnostics. Had f2e1 error code. Cleared error code. Ran load size calibration.
Near Covina, CA 91722
Isidore
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR Found ice maker intermittent. Replaced ice maker. Cycled ice maker. Unit is cooling properly. Complete.; used 1 WPW10300024 (ICEMAKER)
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/24/2018
MAYTAG OVEN CWG3600AAB26 Removed Oven base, igniter bad open removed old igniter and installed new igniter 74007498 (Ignitor) tested oven operation ok oven working at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/24/2018
whirlpool washer WFW97HEDW0 Found two error f8e3 overflow not verified and f52e door lock, verified dispenser W10842325 leaking, part ordered.; ordrng 1 W10842325 (dispenser), Remove top panel, console and old detergent dispenser. Installed new dispenser test for leaks ok, test for any codes no codes new codes found washer working at this time.
Near West Hollywood, CA 90046
Isidore
Job Details: 07/24/2018
Found and verified freezer has frost found freezer door not closing properly due to obstruction. Removed obstruction, customer instruct loading freezer had frozen veggies in ice tray ICE MAKER not filling properly instruct to keep clear, only for ice. No other problems found.
Near Los Angeles, CA 90042
Francisco
Job Details: 07/24/2018
maytag washer MVWX655DW0 Checked unit upon arrival found agitator/wash plate spinning freely to both sides making grinding noise. Removed component to inspect splines, found splines worn out. Informed customer she would need wash plate to repair unit. Provided estimate customer declined repair due to cost at this point. Collected service call fee. Informed customer service call is good for 30 days in case she changes her mind
Near Los Angeles, CA 90065
Francisco
Job Details: 07/24/2018
ikea ice maker ISC23CNEXY02 Customer concern ffc was leaking water. Upon arrival I noticed light scratch on left side in front of refrigerator, informed customer. Also noticed a crisper drawer was broken had clear tape on it to hold it together. Proceeded to inspect unit found leak at inlet tubing line to filter. Removed and replaced part listed, tested ops no leaks and unit working as intended.;
Near Los Angeles, CA 90022
Francisco
Job Details: 07/24/2018
WHIRLPOOL REFRIERATPR WRX735SDBM04 Checked unit found ffc at 41-40 degrees ice maker bin has ice. Tested ice box fan it is also working. Cx complaint unit did not dispense ice also tested function unit is working as intended. Showed cx how to uninstall and install ice bin and she approves functions at this time.;
Near Simi Valley, CA 93065
Albert P.
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Jammed up ice maker , busted module, replaced ice maker tested ops ok unit filled 3 days to fill up the bin, used 1 WPW10300022 (ICEMAKER)
Near Simi Valley, CA 93065
Aaron
Job Details: 07/24/2018
WHIRLPOOL REFIGERATOR WRF532SMBM00 Unit door slides are busted and binding up making it hard to close unit , ordered parts; ordrng 2 WPW10120018 (slide rail (frz))s Replaced the rails tested ops normal at this time
Near Oxnard, CA 93030
Aaron
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Unit fresh food evaporator was frozen over and freezer ice maker is leaking ordered parts customer is going to defrost unit 2 days before I return ordered parts; ordrng 1 W10886939 (icemaker), Replaced the ice maker in the freezer and fresh food harness , tested operations normal at this time allow 24 hrs to cool down
Near Santa Paula, CA 93060
Aaron
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW4800BQ1 Checked operation found that the unit is not draining at all the drain pump motor is seized up also when I got no water in the unit tested in Spin Gear case bearings are bad checked underneath found that your case oil all over the place needs new cam belt and actuator as well as the motor put an estimate for repair; rqstng P&A on 1 W10721967 (CAM ASM) and 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10661045 (drain pump) and 1 WPW10677715 (drive motor) Rebuilt the whole machine, replaced all the parts list tested operations normal now.
Near Oxnard, CA 93036
Jesus
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Customer states that unit fridge is to cold. Checked unit and removed evap cover. Tested bimetal and it’s working properly. Turned unit off and unplug. Replaced fan blade and seal liner. Plugged unit back on and defrost heater turned on assembled unit. Unit is now working as design. Used W10916494 (blade-fan )W10866230 (Thermostat) WPW10225581 (Bi Metal) WPW10448874 (Relay)
Near Malibu, CA 90265
Jesus
Job Details: 07/24/2018
WHIRLPOOL RANGE WFE320M0ES Customer states that unit is getting to hot. Checked unit and found the heating elements raged and clips broken. Need to order new parts. Tested the unit bake and broil options both are working. Ordered parts W10823729 (elmnt-surf)2 WP8273994 (elmnt-surf)s5 WPW10225448 (spring)s Removed elements and installed new. Tested and placed working properly.
Near Malibu, CA 90265
Jesus
Job Details: 07/24/2018
Customer states that unit has screws rusted. Removed screws and installed new. Used 2 WP3400886 (Screws)s 2 WP3400884 (Screw)
Near Malibu, CA 90265
Jesus
Job Details: 07/24/2018
IKEA DISHWASHER IUD8555DX3 Customer states that unit is not washing dishes. Checked unit and no error codes found, passed. Customer is not using rinse aid. Filled rinse for customer and ran unit on a normal cycle. Activated the high temp, Sami rinse and dry cycle. Unit is working as design.
Near Agoura Hills, CA 91301
Jesus
Job Details: 07/24/2018
KITCHENAID REFRIGERATOR KRFC300EBL01 Customer states this unit filter light doesn’t come on. Checked unit and ran test #231/232 unit filter still has time before replacing it. Pressed the filter button and the light turns on. Unit is working as disign
Near Thousand Oaks, CA 91362
Jesus
Job Details: 07/24/2018
KITCHENAID DISHWASHER KDFE104DSS0 Customer states that unit is not draining. Checked unit and drain pump is working. Removed hose and found glass near the arigap. Cleared airgap and ran unit. Unit is working as design.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 07/24/2018
whirlpool washer WFW72HEDW0 Customer states that unit has a burning smell. Ran diagnostics and found error codes. Per tech sheet ran test #3 motor circuit and motor winding were within specs. Called tech line to document. F5-E2. Door lock errorF7-E2 Motor drive circuit over tempF0-E1. Load detected during clean washer cycle.1/2 14 ohms2/3. 14.5 ohms1/3 14 ohmsSr#7722510640; Job Cmpltd,
Near Thousand Oaks, CA 91320
Jesus
Job Details: 07/24/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not making ice. Checked unit and found the evaporator iced up in the fresh food section ordered part Sr#7722492152; ordrng 1 W11167902 (COVER-EVAP). Removed drawers and evap cover. Defrosted evaporator with heat gun. Installed new cover and assembled unit. Unit is working as designed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 07/24/2018
whirlpool dryer WGD8000DW3 Customer concern of burning smell and dryer taking too long to dry. Checked unit and found excess of lint buildup got in fire and worn out flame sensor. Cleared lint and replaced sensor. Tested ok. used 1 WP338906 (SENSOR)
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/24/2018
Customer complaints of hard to rotate cook top burners knobs. Checked unit and found out of alignment burners knobs bezels. Adjusted each one. Tested ok.; Job Cmpltd
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/24/2018
Customer complaints of frost buildup on the freezer back panel and split apart freezer basket and basket front. Freezer compartment leaking air through gaps in between liner and cabinet. Sealed gaps (Part #WP482338) And adjusted freezer basket. Tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/24/2018
kitchenaid dishwasher KDTM354ESS3 Customer complaints of dishwasher door not closing or opening properly. Checked unit and found broken door link. Replaced and tested ok.
Near Simi Valley, CA 93065
Hector Zuleta
Job Details: 07/24/2018
maytag ranfr MGDB725BWO Customer concerns of dryer making noises. Checked unit and found worn out idler pulley. Installed a dryer repair kit. Tested ok. used 1 4392067 (DRYER REPAIR KIT) from stock
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/24/2018
whirlpool dishwasher WDT730PAHZ0 bad odor coming out of the dishwasher. Checked unit and found no source of smell, according to the customer she doesn’t use the dishwasher to often. Looks like is a installation issue, the person that install this unit didn’t use the whole drain hose to make a loop, there is not a air gap either
Near Stevenson Ranch, CA 91381
Michael
Job Details: 07/24/2018
WHIRLPOOL DRYER WGD8000DW4 Dryer is leaving cloths damp.Tech found dryer exhaust vent slightly obstructed between wall and unit. Tech found low air flow at exterior dryer vent, tech removed a large handful of dryer lint. Advised customer to get dryer vent serviced. Unit is operating as intended with no issues.
Near Canoga Park, CA 91307
Michael
Job Details: 07/24/2018
MAYTAG WASHER MVWB955FW1 F8E1 long fill code Manually tested hot and cold valve. Tech heard solenoid but no flow.Tech removed line from unit and water came out. Tech ch replaced water valve assembly and retested and no water came from valves at wash box. Bad plumbing is culprit. Unit ops as intended job complete.
Near Los Angeles, CA 91304
Michael
Job Details: 07/24/2018
MAYTAG DRYER MGD3500FW0 unit smelled like a burning smell. Another company had been out prior and diss assembled the unit and left without replacing anything.Tech determined clogged dryer vent to be the issue and advised cx to service their exhaust vent. Then cx showed that front door glass was loose in door.Tech removed the door and found glass supports rattling around in side door and hardware is missing. Ordering new inner door assembly. W11229601Office please contact cx when door arrives and return appt can be scheduled. Tech was not able to put door back together; ordrng 1 W11229601 (INNER DOOR ASSEMBLY), Removed door and replaced inner door assembly. Door now closes properly and glass is secure.
Near Los Angeles, CA 91304
Michael
Job Details: 07/24/2018
maytag washer MHW5500FW1 Unit had no power to UI.power tested good at plug, tech removed and replaced UI control p/nW10911042Plugged unit in and entered diagnostics F6E3 lock comes with ACUF5E2 door lock faultcleared codes and ran unit through auto service test and passed with no issues.Quick pic of out door working environment. Advised customer to use separate outlet per unit and move units to a better covered working environment. Unit ops as intended.
Near Los Angeles, CA 91405
Michael
Job Details: 07/24/2018
whirlpool refrigerator WRV986FDEM01 Ice isn’t staying frozen and is melting.Tech found unit operating and cooling but icebox fan was not operating.Ordering new ice box fan W10846539Need to install adapter as well to increase ice production and kit ordrng 1 W10846539 (evaporator fan blade), Removed and replaced fan and ice maker. Installed adapter kit per service pointer.Installed parts and fans kick on. Advised customer to wait 24 hrs for ice production. Job complete.
Near Stevenson Ranch, CA 91381
Michael
Job Details: 07/24/2018
whirlpool washer WTW8040DW4 unit has LF codeF3e2 inlet water temp faultF0e4 spins limited by water tempF0e3 over loadF8E1 long fillDiagnosed faulty water valve ass moly. Cold water solenoid is not flowing. Clear inlet filter and line flows free. P/n W11173597Return appt for 7/20/18 am appt; ordrng 1 W11173597 (INLET WATER VALVE ASSEMBLY), Removed and replaced inlet water valve assembly.Cleared codes and ran manual hot and cold valves. Ops as intended. Ran unit through auto service test and passed with no issues
Near Tehachapi, CA 93561
Albert P.
Job Details: 07/24/2018
Found the back rack stopper for the left rail broken causing the rack to not stay secured. Need to order piece ; ordrng 1 WP8565925 (stop) and 1 WPW10306228 (spacer), Removed and replaced parts tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 07/24/2018
whirlpool refrigerator WRF535SWHZ00 Found the units freezer handle scratched. Wishing 30days cosmetic warranty. ; ordrng 1 W11045125 (handle) Removed and replaced handle. Tested unit all ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details: 07/24/2018
Near Rosamond, CA 93560
Patrick
Job Details: 07/24/2018
whirlpool refrigerator WRF560SEYB05 spoke to tech support because there are really big holes that the heater has caused. Was instructed to use repair kit to cover holes. And that the sensor is causing heater to stay on longer. That can’t be cause if the sensor was bad the heater wouldn’t come on at all. And as for the tape. The holes are too big to cover up and tape if it does stick it will melt when unit goes into defrost. Unit is non repairable. The holes are causing air leak inside freezer so the coils over frost
Near Lancaster, CA 93536
Patrick
Job Details: 07/24/2018
whirlpool washer WFW9400SW04 Customer getting f20 error code. Checked out pump first and it seemed to drain so I ran auto test and the unit coded out and wouldn’t drain the water now. Checked pump filter, nothing lodged in there nor the pump impellers. The pump super hot. Getting 120 volts and no ops. Needs a pump. Removed and replaced pump. Used a 280187 (pump-water)
Near Palmdale, CA 93552
Patrick
Job Details: 07/24/2018
frigidaire refrigerTor FFHB2750TD Iced up on back wall and the ice maker not working. Water dispenses low pressure. Found needing air handler. Removed and replaced 243297606 (ICE MAKER) 5303918784 (AirHandler) and also instructed customer to buy a new water filter and install it
Near Castaic, CA 91384
Raymond
Job Details: 07/24/2018
whirlpool refrigerator WRF993FIFM00 Upon arrival ice makers stopped making ice. Found ice makers not cycling. Need door and freezer ice maker. ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker) Replaced ice makers and tested unit. Unit functions normal now.
Near Santa Clarita, CA 91350
Raymond
Job Details: 07/24/2018
kitchenaid refrigerator KRFF507ESS01 Upon arrival FC evap frosted. Defrosted and replaced fan harness and support. Tested. Unit. Unit functions as designed. Used W11033168 (Harness FF) WPW10389152 (Support)
Near Santa Clarita, CA 91350
Raymond
Job Details: 07/24/2018
kitchenaid dishwasher KDTM354EBS2 Upon arrival unit would not wash. Found bad pump. Need sump assembly.; ordrng 1 W10805015 (pump&motor), Replaced sump assembly and tested unit. Unit functions as designed.
Near Santa Clarita, CA 91354
Billy J.
Job Details: 07/24/2018
whirlpool range WMH73521CS Upon arrival unit wouldn’t turn on. Inspected and found bad switches caused thermal fuse to blow. Replaced 3 micro switches 2 interlock and the fuse. Tested unit. Unit functions as designed.; used 1 W10138793 (FUSE), and 2 W10727360 (MICROSWITCH)
Near Los Angeles, CA 91311
Billy J.
Job Details: 07/24/2018
maytag dryer MGDX655DW found bad wheel bearing removed and replaced repair kit retested good to go. used 1 4392065 (Repair Kit)
Near Los Angeles, CA 91344
Billy J.
Job Details: 07/24/2018
maytag washer CWG3600AAS13 Unit was not heating found unit had bad ignitior removed and replaced retested unit fired right up job complete. used a 12400035 (Ignitor)
Near Santa Clarita, CA 91387
Billy J.
Job Details: 07/24/2018
whirlpool washer WTW8500DC3 customer states unit is still making banging noise checked unit for error codes and have f0e3 customer states she left load in and has about 3 or 4 towels and 1 sheet I believe unit stator is hitting drip pan even with spacers lowered legs as much as I could instructed customer to cut pipe down from drip pan job complete
Near Los Angeles, CA 91352
BRYAN D.
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Upon arrival cx states they have been hearing a loud noise coming from fridge. Stated it sound like the compressor. After compressor turned on. Inspected unit. Found nothing unusual. Told cx that if unit made noise again to record it and call us back. Found no problems at this time.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 07/24/2018
Upon arrival cx states microwave won’t start. Ran diagnostics found no error codes. Filled a cup of water tested unit. Unit ran and heat as designed. Cx also had questions on how to use oven. Instructed cx on proper use of unit. No damage caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 07/24/2018
kitchenaid wine cooler Upon arrival customer stayed they needed help adjusting shelves. Referee cx to page 8 of use and care guide. Instructed customer on how to properly removed and re install shelves. No damage caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 07/24/2018
MAYTAG WASHER MVWB980BG0 Upon arrival Customer states unit is still leaking filled tub and tilted unit. Found lose hose at reciprocating pump. Tightened all clamps. Unit not leaking.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 07/24/2018
kitchenaid oven KFGD500ESS01 Upon arrival cx states Bieber not lighting all the way around. Removed cap burner and burner base found debris all over burner base and cap. Removed and replaced the burner cap and base. Unit functioning as designed. Used WPW10333445 (Burner-Base) W10643272 (Holder.)
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 07/24/2018
MAYTAG WASHER MVWX550XW0 Upon arrival cx started washer has been leaking from bottom. You can hear constant water flow. Removed control panel and found both inlet valve leaking. Turned off water and ordered inlet valves. Rescheduled cx for 7/20/18 cx would prefer am. ; ordrng 1 W11168740 (VALVE INLET ) and 1 W11168743 (VALVE-INLET), Removed and replaced both inlet valves. Tested unit. Unit functioning as designed no more leaks.
Near Arvin, CA 93203
Dane
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW8900BC Springs on lid hinge snapped and screws were striped and could not be removed. Needs new hinges and screws ; ordrng 4 WPW10442074 (screw)s Removed and replaced broken springs and stripped screws and tested unit.
Near Reedley, CA 93654
Timothy
Job Details: 07/24/2018
frigidaire range FFGF3054TWA Set unit to 350f . When the unit sounded the temp was about 275f on the thermometer in the unit. Let unit heat while I was working on the washer . After about 20 minutes I put a weighted thermocouple in the unit and watched the temp swings. They were about 245-258f. I could not contact FTS to see how they wanted me to test this unit. Need to return during tech support hours to confirm operation.Spoke with Electrolux about how to test oven temps. ETS states the unit should be tested after a preheat of at least 15 minutes. The tone indicates it has been six minutes after the cycle started. This indicates it is ok to put in items such as roasts. ETS said to measure three high and low temperature readings , add them together and divide by the #of readings. This will give you an average which should be close to the set temps. This was how I tested the unit earlier but was not sure if this was how Electrolux wanted the test taken. Unit is performing as design
Near Dinuba, CA 93618
Ian
Job Details: 07/24/2018
frigidaire range LGGF3046TFA Tech thoroughly tested all connections and lines in entire unit with gas detection bubbles. No leaks in entire machine. Tested stove top burners and oven burners. All burners ignite and function as intended. Unit is under normal operations. Advised customer it is normal to smell odor similar to gas as they’re being burned off inside of the machine. Advise customer never to use any gas appliance without proper ventilation as all gas appliances produce carbon monoxide
Near Clovis, CA 93611
Ian
Job Details: 07/24/2018
kitchenaid dishwasher KDTM404EBS3 Tech found drain line was clogged with large amount of coffee grinds. Manually removed clog and unit now testing good with no leaks or damage to home. Installed drain line in high loop to help prevent further clogging issues
Near Clovis, CA 93612
Ian
Job Details: 07/24/2018
whirlpool dryer NED4600YQ1 Tech found unit makes a different frame rattling noise. Tech was unable to specifically identify source of noise, but tightened every screw in machine and buffered several areas. Noise was significantly reduced. Called whirlpool and documented noise issue. Instructed to use sound absorbers to reduce noise. Ref. 7722510353.; used 5 WP3976348 (SOUND ABSORBER)
Near Fresno, CA 93720
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL washer WTW4616FW1 Upon arriving to the customers home customer stated unit was not making enough ice I did let the customer know that unit cannot sustain heat at triple degree temperatures unit is Only able to sustain 55 to 90° in Fahrenheit not be exposed to the elements contacted whirlpool to let them know let customer kn
Near Fresno, CA 93720
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ Turn arriving to the customers home customer stated that the icemaker is just not making enough ice I did let the customer know that it is a hot temperatures that we are having that they’re using their eyes a lot more often in the icemaker cannot keep up the icemaker was full when I got there unit is functioning and working properly with no issues job is complete; Job Cmplt
Near Fresno, CA 93730
Ethan Shrum
Job Details: 07/24/2018
JENNAIR MICROWAVE JMC243W0S00 Upon arriving to the customers home customer stated that the unit touch panel was not functioning pull the unit tested control panel had proper voltage going to eat lights and everything else working in microwave customers panel needed to be replaced customer did not want to spend that much money on Panel He is going to replace unit job is complete;
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRS973CIDM00 Upon riving to the customers home customer stated the units icemaker is not functioning found icemaker was broken replaced off of truck stock tested unit unit checks good with no issues job is complete; used 1 W10873791 (ICEMAKER)
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW8500DC2 Upon arriving to the customers home customer stated the unit was not functioning properly but unit into diagnostics found unit to have an off balance load customer did say that she was washing big blankets that didn’t think should throw off the washing machine the customer is very unhappy with the product I would like to get product exchanged due to the functional ability of the unit removed and tested job checks good complete
Near Fresno, CA 93722
Chris
Job Details: 07/24/2018
Customers issue is that when she went to change lightbulbs in microwave one exploded in microwave no longer would function. First I check to make sure I have proper voltage going to microwave which I did. Then made sure if yours was good and it was. Still was not getting power to controls or anything the function. After troubleshooting found that the lamp holders Shorted out causing filter board to go bad also took main control board. Microwave is out of warranty had to collect for diagnostics today informed customer that I will have to charge on return visit for repairs wasn’t too happy with that. Tried calling Frigidaire tech line with no luck no answer. Going to order parts but would like Vonnie or someone to inform customer that we are going to have to charge to do repairs I guess the parts Are being covered but not the labor. Thanks Chris; ordrng 1 5304464063 (base) and 2 5304464091 (light socket)s and 1 5304464253 (hi volt capacitor) and 1 5304464890 (power cord) and 1 5304472
Near Fresno, CA 93726
Chris
Job Details: 07/24/2018
maytag washer MVWC565FW1 unit is making a clicking sound and would not finish cycle. Tried multiple times to enter washer into diagnostics with no luck. So I just want went ahead And put washer in a drain spin cycle. Was able to see that lid lock was not functional also strike is kind of worn out. Also Notice the start button on the panel was sticking really bad. Ordering parts listed will return on Friday. Thanks Chris; ordrng 2 W10837741 (lid strike)s and 1 W10838613 (lid lock assembly) and 1 W10909736 (panel-cntl) and 1 W11162438 (CNTRL BOARD) On return visit replace control board console lid lock in strike. Then calibrated unit and around the systems test everything is functioning properly . Wash machine is functioning like it should. Job complete.
Near Fresno, CA 93711
Chris
Job Details: 07/24/2018
JENNAIR DISHWASHER JDB9800CWP2 Customers concern is the dishwasher would shut off during cycle. Entered washer in the diagnostics receive multiple error codes.Found dishwasher tab intermittent electrical issues advancing through cycles. Also water fill valve is sticking and drain pump Is defective ; ordrng 1 W10859298 (valve-inlt) and 1 W10866121 (cntrl-elec) and 1 W11179176 (CNTRL ) and 1 WPW10531320 (pump-drain) On return visit replaced parts listed found new control board to be bad ordering new parts will return when they come in; ordrng 1 W10866121 (cntrl-elec) and 1 WPW10705575 (sensor)replace sensor and also control board again. I didn’t answer dishwasher into diagnostics received No error codes I Ran it through a cycle everything checked out good.
Near Fresno, CA 93704
Chris
Job Details: 07/24/2018
whirlool refrigerator WRF560SEYW04 This call is not a recall..... it’s not the same issue as before it’s a customer satisfaction complaint.On this visit found freezer Coil completely iced up with fan hitting it making a loud noise. Talked with Rich at the shop he’s S -coding the parts I need for this job I’ll charge labor on return visit.I made sure heater is functioning. Ordering new UI and wire harness and freezer thermistor. Will return on Friday. , On return visit remove freezer door and drawers to access back panel. Replace their Mr. and wire harness also replaced you are a control on front door. Put all parts back together powered unit on everything is functioning good.Job complete
Near Los Banos, CA 93635
Irvin
Job Details: 07/24/2018
whirlpool washer WTW5000DW1 The wash plate splines are gone. The suspension rods are weak. Has off balance code. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (SUSPENSION), Replaced wash plate hub and suspension. Completed assembly, ran components test, passed. Calibrated unit. Functions all normal.
Near Madera, CA 93638
Albert P.
Job Details: 07/24/2018
maytag washer MVWB765FW2 Customer states unit not draining found drain pump hot to the touch check drain pump pump is clear motor is bad removed and replaced motor unit is working properly. Used 1 W10876600 (Pump)
Near Madera, CA 93638
Douglas
Job Details: 07/24/2018
ge refrigerator GFE28HMHDES Mullion not closing properly on fridge removed and replaced mullion unit is now closing and sealing properly used 1 WR17X13136 (Mullion)
Near Merced, CA 95341
Albert P.
Job Details: 07/24/2018
WIRLPOOL DRYER MVWC4258W0 Customer states unit will not advance try to spin tub found tub won’t spin bearings are out on unit unit needs new gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase) Removed and replaced gear case and drive pulley unit working properly.
Near Merced, CA 95340
Douglas
Job Details: 07/24/2018
MAYTAG WASHER MVWC416FW1 Unit has rubbing noise found motor to be weak not agitating or spinning properly customer declined repair going to return unit. customer just purchased unit, customer is going to return unit;
Near Madera, CA 93638
Douglas
Job Details: 07/24/2018
whirlpool refrigertor WRX735SDBM00 Unit not cooling properly found fresh food evap fan isn’t working at all need to replace; ordrng 1 WPW10308033 (motor-evap)Removed and replaced evap motor also replaced icemaker due to it not cycling properly unit is working properly ; used 1 WPW10300024 (ICEMAKER)
Near Madera, CA 93637
Douglas
Job Details: 07/24/2018
whirlpool washer MHW6000XR0 customer states unit leaking water found unit leaking water from soap dispenser due to tide pods skin blocking intake insert dispenser causing unit to back up. Cleared intake advise customer to put tide pod directly into unit unit is working properly