Near Los Angeles, CA 91344
Michael
Job Details: 07/26/2018
jennair refrigerator JFC2290VEP0 Freezer ice drawer rails are frozen solid. Ordering glide rails for ice drawerWPW10170835Cx prefers afternoon time frame. Return appt 7/24/18; ordrng 2 WPW10170835 (glide)s, Removed and replaced glide rails. Ice drawer and right drawer now both slide smoothly and operate as intended. Ice bin drawer was frozen in place again.Used steamer to de ice rails and free drawer up. Steamed all rails. Removed large chunk of ice off rear panel sticking to rear of drawers. All drawers now slide properly and tech increased freezer temp from 1° to 2° in freezer compartment. Job complete
Near Los Angeles, CA 91306
Michael
Job Details: 07/26/2018
whirlpool range WFG505M0BS3 customer states a brand new unit was installed in her home. She cleaned with stainless cleaner and the front stainless door and drawer panels have tarnished. Someone has cleaned the oven with incorrect cleaner and has tarnished the front door stainless wrap and lower stainless drawer. Documenting with trade partners SR#7722484587 Advised customer to Call manufacturer and request Special concession
Near Los Angeles, CA 91367
Michael
Job Details: 07/26/2018
kitchenaid washer KDFE104DSS5 Customer states unit will not start. Was unplugged when tech arrived.Tech plugged unit in and clean light blinked 2-2 (lost coms with control)Tech removed and replaced control provided with no change. Ordering new main control W11084330. Removed and replaced main control. Powered unit on and now able to enter diagnostics. Ran rapid advance mode and unit fills, heats, rinses, drains with no issue.Instructed cx on proper use of soap and rinse aid. Unit ops as intended.
Near Bell Canyon, CA 91307
Danny
Job Details: 07/26/2018
kitchenaid microwave KOCE500ESS01 While providing client an estimate He advised me that he has an extended warranty Office needs to make sure to verified and confirm Customer was not aware
Near Bell Canyon, CA 91307
Danny
Job Details: 07/26/2018
kitcheaid dishwasher KDTM354DSS5 Door not closing Found bad door latch Replaced and install door latch Tracks are ok and updated already returning parts
Near Calabasas, CA 91302
Danny
Job Details: 07/26/2018
whirlpool washer WTW8500DW0 F3E2 Inlet Water Temperature FaultF5E2 Lid Lock Will Not Lock Or Lid Lock Failure. F2E1 ui button stuck Error codes and won’t close and start a cycle properly and once it gets started unit fills up with water super slow. Put unit into test mode and found error codes above Water is coming out slow And door is cracked on left corner and damper is not working Need to order parts and rs call ; ordrng 1 W10861501 (console), 1 W10861714 (hinge), W11023747 (hinge), 1 W11101421 (lid), 1 W11173599 (VALVE HOUSING ), Broken door lid and bad door hinges Door latch doesn’t work Control panel has a stuck key And valve is not working Replaced and install both hinges and door lid and latch Replaced valve and console Calibrated washer Ran a self test cycle and washer completed with issues No water leaks
Near Simi Valley, CA 93065
Danny
Job Details: 07/26/2018
kitchenaid dishwasher KDTM354DSS4 Both racks are falling apart building up rust And upper rack is hard to slide out Need to order parts to complete repair ; ordrng 1 W10728863 (dishrack) and 1 W11023966 (dishrack) and 1 WPW10546503 (adjuster), Replaced both dish rack and adjusters Reinstall dishwasher Ran a self test cycle and unit completed with no issues No water leaks Unit is working properly.
Near Simi Valley, CA 93065
Danny
Job Details: 07/26/2018
whirlpool washer WTW8500BW0 Broken door latch Need to order door latch and rs call ; ordrng 1 WP8572019 (bezel) and 1 WPW10619844 (latch), Broken door latch Replaced latch and bezel Ran test cycle and door is locking and unlocking properly.
Near Simi Valley, CA 93065
Danny
Job Details: 07/26/2018
whirlpool washer WTW8240YW0 Unit is leaking water Found bad bearing and and leaking water into rotor and stator Need to order parts and rs call ; ordrng 1 280146 (rotor), 1 W10820039 (hub), 1 WPW10178988 (sensor), 1 WPW10419333 (stator), Unit is leaking water Replaced and install bearing kit Reinstall washer No water leaks and unit is spinning properly.
Near Simi Valley, CA 93063
Danny
Job Details: 07/26/2018
whirlpool refrigerator MFI2568AEB Not making ice Found faulty ice maker Need to order ice maker and rs call ; ordrng 1 W10583817 (icemaker), Not making ice Replaced ice maker Ice maker cycled and filled up with water Advised client to allow 24hrs for a full bucket of ice Unit is working properly.
Near Lake Los Angeles, CA 93535
Patrick
Job Details: 07/26/2018
whirlpool refrigerator ASD2275BRB00 Customer keeps stating that the ice maker intermittently works. Every time I show up the ice maker is working properly. I think customer is just wanting their fridge replaced. Temperature in the freezer is good, valve is operating. The ice maker could maybe be defective so we will order. Removed and replaced WPW10300022 (icemaker) tested unit all ops checked good.
Near Littlerock, CA 93543
Patrick
Job Details: 07/26/2018
kitchenaid refrigerator KRMF706ESS01 Found the unit not cooling in the fridge portion now. Was cooling fine the other day I was here. Kind of weird situation cause it’s the evap frosted over. Complaint of temp last time wasn’t an issue. Needs new evap fan ; ordrng 1 W11087438 (motor-evap), Removed and replaced fan. Wires were all melted. Looks like there was a pinch in wires that caused arc and the parts not to work. Repositioned sensor. Tested unit. All ops checked good
Near Acton, CA 93510
Patrick
Job Details: 07/26/2018
whirlpool refrigerator WRF992FIFM00 Found the same issue with the unit. Iced up on fresh food evap. Called wpl, spoke to Keisha & Kevin 7722540425. Unit is non repairable
Near Acton, CA 93510
Patrick
Job Details: 07/26/2018
maytag washer MVWB880BW0 Found the unit giving customer a LF error code. Long fill error. Checked the pressure hose and it is good. No kinks or holes. Checked screens on valve and they were plugged. Cleaned out and showed customer how to do it for next time. Their on well water so it’ll happen again. All other ops checked good
Near Inyokern, CA 93527
Patrick
Job Details: 07/26/2018
maytag refrigerator MRT118FFFH00 Found the customer having issues with the unit over freezing and no cool in fridge section. Checked air flow to fresh food and no flow was there. Removed and replaced the evap- fan, Found return vents plugged causing issues. Cleared and tested unit all ops checked good. used 1 WP2315539 (EVAP-FAN)
Near Los Angeles, CA 90039
Raymond
Job Details: 07/26/2018
maytag washer MHW5500FW1 Upon arrival unit would tumble after cycle was done. Customer had fresh hold option activated. Instructed customer on use and care of unit. Unit functions as designed at time of service.
Near Glendale, CA 91204
Raymond
Job Details: 07/26/2018
whirlpool refrigerator WRT111SFDM03 Upon arrival a piece of packing foam still inside compressor area. And customer worried about crimp on compressor. Removed Styrofoam and instructed customer the crimp was normal. Instructed on proper use and care of unit;
Near Los Angeles, CA 91344
Billy J.
Job Details: 07/26/2018
maytag washer MHWE251YG00 customer states unit will walk every couple loads. tested unit and all functions sound normal. put unit in diognosis no error codes and finished with no error codes job complete
Near Santa Clarita, CA 91321
Billy J.
Job Details: 07/26/2018
kitchenaid dishwasher KDTE104DSS0 customer states unit not washing well sometimes will work and sometimes will not. tested unit, found unit had no error codes but control was glitched out did a factory reset and unit. now function as designed
Near Los Angeles, CA 91324
Billy J.
Job Details: 07/26/2018
maytag washer MVWB755DW0 F5 e3 customer states unit not functioning I checked for error codes unit had lid will not unlock error cleared retested in test 51 job complete unit finished with no error codes if recalled pre I.d lid lock job complete
Near Shafter, CA 93263
Erick
Job Details: 07/25/2018
Customer called in stating that their General Electric Washer (GTW330ASKWW) wasn't rinsing properly. Cycled unit and unit engaging but not filling. Tested diagnostics and found unit with error code 6 indicating pressure switch failing. Unit will need new board. Ordering; 1 WH18X25395
Near Shafter, CA 93263
Erick
Job Details: 07/25/2018
Customer called about a Maytag Washer (MVWX655DW0) that's wash cycle would not work properly. Technician cycled unit through test cycle and found long drain error causing it not to wash. Cycled through test cycle and found pump not draining joist humming. Unit has bad pump. Ordering; 1 WPW10581874 (pump-water),
Near Riverdale, CA 93656
Enrique
Job Details: 07/25/2018
Technician inspected a Whirlpool Washer (MVWX655DW0) . Customer stated that it was not agitating/completing wash cycle . In diagnostics found f7e1 = basket speed fault , found stripped wash plate , gearcase makes grinding noise. Ordering; 1 W10528947 (drive hub kit), 1 W10721967 (drive pulley), W10902814 (washplate), 1 W11035751 (gearcase)
Near Hanford, CA 93230
Enrique
Job Details: 07/25/2018
Customer called in about a Whirlpool Refrigerator (WRF995FIFZ00) who's icemaker wasn't working. After technician's inspection tech found that icemaker wasn't producing ice and RC was not cooling correctly. Found the RC evaporator is frosting up. Ordering; 1 W10889841 (cover-evap) and 1 W10898228 (icemaker) and 1 W11169503 (CENTRAL ELECTRIC )
Near Hanford, CA 93230
Enrique
Job Details: 07/25/2018
Customer called in about a Whirlpool Refrigerator that's ice maker wasn't working and their seemed to be a cooling issue. After technician's inspection he found that RC evaporator is frosting up , fan motor not working. Ordering; 1 W11033168 (harns-wire) and 1 WPW10389152 (support)
Near Paso Robles, CA 93446
Skyler
Job Details: 07/25/2018
Technician inspected a Whirlpool Oven (WFG505M0BS2) and found that unit was not sending signal to ignighters. Also found door gasket worn and broken ordering new gasket. Ordering new cntrl elect. Ordering; 1 W11126814 (CNTRL ELECT) and 1 WPW10535778 (gaskt-door)
Near Paso Robles, CA 93446
James
Job Details: 07/25/2018
Customer initially called in about a leak coming from the left/right corner of her Jenn-Air Refrigerator (JF42NXFXDE02). After inspection of unit Technician found that gasket was not sealing completely. Heated gasket but will not seal. Ordering; 1 W10803131 (gasket-fip)
Near San Luis Obispo, CA 93401
James
Job Details: 07/25/2018
Technician found that Maytag Washer (MHW3505FW0) was unable to drain. Checked drain pump and found various coins and debri built up in filter. Learned filter and ran diagnostics test. Pump hummus but does not drain. Ordering; 1 WPW10605427 (pump-water)
Near Fresno, CA 93711
Ian
Job Details: 07/25/2018
Customer had no issues with temp alarm when door switch was taped. Untaped switch and tested. Unit gave over temperature alarm immediately upon opening door after switch had been untaped. During the course of resetting temp alarm cooling was turned off. Had to reset the unit three times to get Cooling to turn on. It looks as though the door switch is intermittently shorting. Need to replace faulty control and door switch. Also temp sensor to avoid immediately setting off. Ordering; 1 W10384183 (thermistor) and 1 W10717833 (contrl-box) and 1 W10755325 (switch)
Near Fresno, CA 93711
Ian
Job Details: 07/25/2018
Customer stated that the temperature of her KitchenAid Refrigerator (KBRP36FMS00) concerned her and that the unit wasn't cooling properly. Tech found unit powered off upon arrival. Powered on and unit began all cooling functions. Found freezer door seal torn. Need freezer door seal for repair. Ordering; 1 2302710 (gasket-fip)
Near Fresno, CA 93704
Irvin
Job Details: 07/25/2018
Tech found KitchenAid Range (KSGG700EBS1) has f2e1. Stuck key error. Units oven light are stuck on form shorted relay. Display board is also extremely hot from shorted display transformer. Need all three boards for repair. Ordering; 1 W10603096 (cntrl-elec) and 1 W10759285 (cntrl-elec) and 1 W10861022 (panl-cntrl)
Near Fresno, CA 93730
Ian
Job Details: 07/25/2018
Tech found that dispenser door does not close due to damage from previous repair company on Jenn-Air Refrigerator (JS48SEDUDW01). Dispenser door flap screw retainer is broken out of molding. This issue requires replacement of entire freezer door. Advised customer that Newer dispenser motor should be installed on the new door to avoid further issues. Ordering; 1 LW10292433 (dor-fip us) and 1 W10546285 (motor),
Near Madera, CA 93636
Irvin
Job Details: 07/25/2018
Customer stated that there was a leak in back of their Frigidaire Refrigerator (FFHS2611LBH) that keeps freezing up the ice maker. Technician found that ice maker was leaking from rear of housing; Ordering; 1 241798224 (ice maker)
Near Madera, CA 93637
Irvin
Job Details: 07/25/2018
Customer initially called in because their Maytag Washer's (MVWB765FW1) settings for washes were off and unit wouldn't cycle thoroughly. Technician found the following codes F0/E4-SPIN LIMITED BY WATER TEMP, F3/E2-8NLET WATER TEMP FAULT, F8/E1-LONG DRAIN. the cause of the issue is water.The valves in the wall are not correct hot is cold and cold is hot. The water temp from the source water that’s suppose to be cold is warmer than cool or cold. Ordering; 1 W11135392 (MAIN CONTROL) and 1 W11165546 (VALVE),
Near Los Angeles, CA 91324
Billy J.
Job Details: 07/25/2018
MAYTAG WASHER MVWB755DW0 F5 e3 upon arrival unit not functioning I checked for error codes unit had lid will not unlock error cleared retested in test 51 job complete unit finished with no error codes if recalled pre I.d lid lock job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 07/25/2018
kitchewnaid oven KDTE334GPS0 This unit has no model or serial number sticker unit is brand new along with entire kitchen took picture of model number on paper work apon arrival customer states drawer under oven and floor get hot no error codes on file instructed customer this is how oven is designed vents hot air thru bottom
Near Los Angeles, CA 91344
Billy J.
Job Details: 07/25/2018
matytag dryer MGDE251YG0 unit making a high pitched noise. removed and replaced bad pulley dryer repair kit retested job complete ; used 1 4392067 (DRYER REPAIR KIT)
Near Santa Clarita, CA 91355
Billy J.
Job Details: 07/25/2018
whirlpool refrigerator WRT111SFDW02 unit was freezing food in fridge I had 42 degrees in fridge I noticed frost all over freezer I believed air leak was causing freezer to cool more and was freezing food in fridg uninstalled door and adjusted because door not sealing correctly retested job complete instructed customer to give unit 24 hours to get back to normal
Near Pasadena, CA 91104
Bryan Dunn-Wilson
Job Details: 07/25/2018
whirlpool dishwasher KDTE204GPS0 Upon arrival customer states dishwasher is not getting hot water or drying the dishes. Noticed cx is not using rinse aid. Explained to customer the importance of using rinse aid for the drying process. Also check to see what line was connected to Dw and found it was connected to the hot water line. Turned on water at sink hot water took about a minute to get hot. Primed hot water. Started dishwasher. Found no issues at this time. Dishwasher water was running hot. Instructed customer to prime hot water at sink while loading dishwasher. No dents dings or scratches caused by tech.
Near Madera, CA 93637
Irvin
Job Details: 07/25/2018
Customer initially called in about a General Electric Washer (GTW680BSJ3WS) that would start to wash and then would stop suddenly, even after resetting the washer. Upon arrival Technician found the errors; 26, 14, 7, 6, 16, 18, 19/person 3. The units components are testing good the drain motor and pressure switch failed. Pump not ejecting water. Control can’t see water level. Ordering; 1 WH18X26234 (CONTROL),
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 07/25/2018
maytag dryer MGD8000AG0 Upon arrival customer states lint screen will not go in completely. And it’s broken on bottom. Removed lint housing found lint and debris not allowing screen to fully insert. Removed all lint and debris. Reinstalled housing and new lint screen unit functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 07/25/2018
maytag washer MVWX550XW0 unit is still leaking but a very small leak. Inspected unit. Ran test cycle. Found no leaks. Checked all hose connections found no leaks. Found leak coming from water knob on wall. No leak with unit. Informed customer they would need a plumber
Near Bakersfield, CA 93308
Dane
Job Details: 07/25/2018
whirlpool dryer WGD4800BQ Upon arrival the unit was not heating in the gasket was torn. Found a thermal fuse blown not letting voltage go to a igniter. Unit needs new fuse and new door gasket; ordrng 1 3392519 (thermal fuse) and 1 8201711 (adhesive) and 1 W10861521 (seal-door), removed and replaced thermal fuse and door seal using adhesive. Tested unit. Unit functions normal now.
Near Bakersfield, CA 93305
Dane
Job Details: 07/25/2018
WASHER WHIRLPOOL MVWC565FW1 Upon arrival the unit would fill and drain only. Found the belt snapped. Removed and replaced belt and tested unit. Unit functions normal now; used 1 WPW10006384 (BELT)
Near Bakersfield, CA 93304
Dane
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TS Upon arrival unit was not making ice. Removed and replaced ice maker, air handler kit, and fan and tested unit. Unit functions normal now. used 243297606/Icemaker 5303918784/Air Handler
Near Taft, CA 93268
Dane
Job Details: 07/25/2018
MAYTAG WASHER MHW5500FW1 FOUND UNIT WITH BAD PUMP Install pump Wpw10605427 and tested unit. Unit functions normal.
Near Bakersfield, CA 93307
Dane
Job Details: 07/25/2018
whirlpool refrigerator WRS315SDHZ00 Upon arrival unit was not dispensing ice cold water on every dispense I am certain products were not getting as cold as the customer would like. Customer had a dampener blocked diverting air flow and circulation of cold air. Showed customer coiled up waterline that acted as cold water tank and show them there is only ability to hold a few ounces of water. Instructed the customer on proper use and care of unit. Unit functions normal
Near Bakersfield, CA 93307
Dane
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW5840BC0 Upon arrival the unit was making noise and wash cycle. Ran wash cycle and the cam was making grinding noise. Removed and replaced cam W10721967 and tested unit. Unit functions normal now
Near Merced, CA 95348
Douglas
Job Details: 07/25/2018
Technician found Whirlpool Range (WFE320M0EW1) to have a cracked top. Customer stated that it happened while cooking. No impact marks could be found and therefore Tech could not find any reason to not replace glass top. Ordering; 1 W10472020 (cooktop)
Near Bakersfield, CA 93306
Dane
Job Details: 07/25/2018
AMANA DRYER NGD4655EW2 Upon arrival the unit was not drying the clothes. Gas valve opened but flame only stayed on for about 15 seconds. Took on reading off of gas coils and they were out of range. Unit needs new coil’s; ordrng 1 WPW10328463 (coil-valve), Removed and replaced gas coils and tested unit. Unit functions normal
Near Bakersfield, CA 93305
Dane
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW Upon arrival of the unit was not cooling. Compressor and all fans running but zero frost pattern. Access sealed system and pulled vacuum. Unit would not hold A vacuum. Unit needs new compressor, evaporator, heat exchanger, and I dryer; ordrng 1 240550945 (COMPRESSOR) and 1 5303918263 (heat exchanger kit) and 1 5303918274 (evaporator kit) and 1 5303918358 (filter-drier w dye) Found leak in evaporator. Removed and replaced evaporator compressor and a dryer and tested unit. Unit functions normal now.
Near Nipomo, CA 93444
George
Job Details: 07/25/2018
WHIRLPOOL WASHER WFW97HEXW0 Found washer f-6 e -2. Check connectors I have 120 volts need to replace main control board. ordrng 1 WPW10374126 (cntrl-elec), Installed new board retested check out ok . Complete. No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details: 07/25/2018
WHIRLPOOL DISHWASHER GU2300XTVS3 Found dishwasher non responsive check power ok it has a bad bi metal needs to be replaced. ordrng 1 W10258275 (bi-metal) Installed bi metal tested check out ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FFHT1814TW0 Found refrigerator freezer build up with ice causing fan to rub on freezer fan every 2-3 weeks replace defrost timer ok to order part; ordrng 1 5304507171 (control box), Installed new control box testing ok. Complete no dents or dings cause by tech
Near Hilmar, CA 95324
Douglas
Job Details: 07/25/2018
Technician found upon arrival that Whirlpool Microwave (WMH31017HZ) to not be heating after further inspection of unit technician also found that the unit has a burnt leg on transfomer. Ordering; 1 W10836753 (transformer)
Near Paso Robles, CA 93446
George
Job Details: 07/25/2018
MAYTAG WASHER MVWC565FW0 Found washer working ok put back into diagnostics with Andrew tech support. tested check out ok. Complete no dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 07/25/2018
whirlpool cooktop WCG97US6DS Found stove top 2knob selectors just turns all the way has a hair line cracks on it need to replace ok to order parts. ordrng 2 WPW10594481 (knob)s, Installed part tested check out ok complete . No dents or dings cause by tech
Near Santa Maria, CA 93455
George
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRT519SZDM02 Found refrigerator fresh food area not getting cold control has been replace tried to shut cooling off non responsive need to reorder control WPW10643378 (cntrl-elec )Installed new board tested check out ok complete .
Near Santa Clarita, CA 91321
Kenneth
Job Details: 07/25/2018
MAYTAG DRYER MGDB835DW4 Found unit working properly. Customer says sensor dry is cutting off to soon leaving clothes wet. Informed customer about the sensors and how time dry may be an option for them. Sensor in the front did check good. Up it is working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/25/2018
jennair refrigerator JFC2089BEP01 Cancelled at door
Near Merced, CA 95340
Cruz
Job Details: 07/25/2018
Technician found door gaskets to be damaged on a Whirlpool Refrigerator (WRV986FDEM01) one is torn the other the magnetic strip is flipped over need to replace door gasket’s door gaskets not sealing causing warm air into unit causing fan to hit ice build up due to air leak. Ordering; 2 W10846057 (gasket-fips)
Near Los Angeles, CA 91403
Kenneth
Job Details: 07/25/2018
WHIRLPOOL WASHER WFC7500VW2 Found unit not draining. Removed and replaced drain pump. Tested and Unit is now draining properly. Job complete no dents dings or blemishes on or around unit caused by technician. used WPW10465252 (Pump)
Near Los Angeles, CA 91324
Kenneth
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found unit lights not working on both sections. Checked continuity on board and found burnt connector. Removed and replaced led WPW10515058 unit is now lighting in both sections. Unit is cooling properly and found a full frosted evaporator. Customer approves job at this time no dents dings or blemishes on or around unit.
Near Riverbank, CA 95367
Cruz
Job Details: 07/25/2018
Technician found upon arrival that Whirlpool Dishwasher DU900PCDGQ4 was leaking from left side during any cycle, this was the only problem with unit. Ordering; 1 W10428023 (pump&motor) and 1 WP3376848 (arm-spray)
Near Bakersfield, CA 93312
Albert P.
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Found right side of freezer gasket not sealing correctly causing ice formation around ice maker. Reformed gasket with heat and secure gasket to door, removed all ice formation. Retested door and gasket is sealing all the way around with no air leaks.
Near Delano, CA 93215
Erick
Job Details: 07/25/2018
whirlpool cooktop RCS2012RS07 Found right side element not working due to loose connector at receptacle causing right side not to work. Repaired and secure connector to receptacle. Retested it and it now cycles and heats. Both elements are heating.
Near Modesto, CA 95355
Cruz
Job Details: 07/25/2018
Technician found Whirlpool Dishwasher WDT710PAHW1 was dripping from dispenser assy, and both retainers were missing, ordering dispenser assy, retainers for unit. Ordering; 2 WPW10503548 (retainer)s and 1 WPW10671905 (dispenser)
Near Visalia, CA 93292
Erick
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOOR WRT541SZDW00 Inspected whirlpool refrigerator . Customer complaining , both compartments not cooling . I diagnosed the unit , the compressor and fan motors are working . No frost pattern . ordrng 1 WPW10507886 (compressor), Installed new parts. Pulled vacuum,recharged system,inspected for leaks and found none. Unit is evap has frost patterns now and is cooling. Unit tested normal ops. used 1 AF1200 (TUBE EXTENSION), and 1 R134A (5OZ)
Near Visalia, CA 93291
Erick
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FPBS2777RF Cycled unit and found unit over cooling in deli section. Found air tower to sitting correctly causing air to leak out and freezer item. Resecured air tower and gaskets. Retested it and found no air leaks. Unit tested normal,ops.
Near Visalia, CA 93291
Albert P.
Job Details: 07/25/2018
JENNAIR ICEMAKER JIM158XYRS0 Inspected a jenn airs ice maker . Customer complaining , unit not making ice . I diagnosed the ice maker . Found all components are working . No frost pattern on the evaporator , shorted water level sensor Installed new parts on unit. Pulled vacuum,recharged system,inspected for leaks and found none. Ran diagnostics test cycle and grid now has solid frost pattern and cooling. Unit tested normal ops
Near Visalia, CA 93291
Erick
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FFTR1821TD Upon arrival found not cooling in either compartment. No voltage to compressor or fans, found stuck timer causing it not to cool. Freed timer and compressor and fans are no running. Unit is cooling job comp. issue persists please order new defrost timer,
Near Hanford, CA 93230
Erick
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Found ice jam at door chute preventing ice being from being dispensed, cleared jam. Retested dispenses and now it’s dispense both crushed and cube.
Near Hanford, CA 93230
Erick
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TF Cycled ice dispenser and found motor humming and not turning. Replaced ice bin and motor, retested it and it passed all tests with no errors. used 242221501 (Motor); 241860803 (ICE CONTAiNER)
Near Corcoran, CA 93212
Enrique
Job Details: 07/25/2018
amana washer NTW4516FW2 Inspected an amana washer . not completing the cycle . I found the cold water faucet was closed , ( long fill ) . I opened the faucet . Ran a quick wash cycle test . All functions checked normal . No leaks . The customer needed instructions
Near Hanford, CA 93230
Enrique
Job Details: 07/25/2018
WHIRLPOOL DRYER WGD7500GC0 Replaced the gas coils . All functions checked normal at time of service .
Near Hanford, CA 93230
Enrique
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Inspected a whirlpool refrigerator . ice maker not producing ice . I found the ice maker , makes ice intermittently , left door switch not working .; ordrng 1 WPW10221048 (spacer) and 1 WPW10300024 (icemaker) Replaced the ice maker and switch spacer . All functions checked normal . No leaks
Near Visalia, CA 93292
Enrique
Job Details: 07/25/2018
MAYTAG WASHER MVWB980BW0 Inspected a Maytag washer . showing error code , not starting the wash cycle . In diagnostics , found f51 error code . The rotor screw was loose , therefore not working . I tightened the screw , ran quick wash cycle . All functions checked normal
Near Visalia, CA 93291
Enrique
Job Details: 07/25/2018
ikea refrigerator IX5BBEXDS00 inspected an ikea refrigerator . not cooling . I found the evaporator fan motor was disconnected by factory . I connected the harness . All functions checked normal . No leaks .
Near Paso Robles, CA 93446
James
Job Details: 07/25/2018
ge refrigerator GWE19JGLAFBB Found unit with door handlers not attached. Customer couldn’t get them to stay on. Reattached door handles so that they are correct. Also double checked fridge settings and temp and found they system to be working as intended.
Near Arroyo Grande, CA 93420
James
Job Details: 07/25/2018
whirlpool refrigerator WRF535SWHV00 Found unit with gapping in freezer gasket. Heated gasket to seal gap. Small portion would not seal. Ordering new gasket. Will return 7-24-18 to install new gasket. ; ordrng 1 W10436252 (frz door gasket(blk) Replaced gasket and unit now seals as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 07/25/2018
KITCHENAID DISHWASHER KSSC48FTS17 Found unit with bad internal display on control box. Ordering new control box. ordrng 1 WPW10468948 Changed out control box and unit now functions as intended and customer approves. No dents, dings, or blemishes on or around the unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 07/25/2018
whirlpool dryer IGD4400VQ1 Found u it unable to heat. Replaced thermal cutoff and retested unit. Unit still unable to heat. Replaced coils and checked igniter. Found infighter element broken. Replaced igniter and tested unit. Unit not heating. Ordering flame sensor. ; ordrng 1 WP338906 (sensor), used 1 279311 (IGNITOR KIT & BRACKE), 1 279834 (2 COIL GAS VALVE SET), and 1 W10480709 (CUTOFF-TML, Replaced flame sensor. Unit not igniting due to bad timer. Ordering new timer. Replaced timer and tested unit. Unit now ignights as intended. U it is functioning properly and customer approves.
Near Selma, CA 93662
Timothy
Job Details: 07/25/2018
The tenant in apartment 141 says sometimes the unit does not heat. Currently the unit is working and I can find no problems with the unit. Checked door switches they check ok. Unit is currently working as designed. Instructed customer to move the boxes on top of the vents so the unit can draw in cool air to keep the internal components from overheating,
Near Reedley, CA 93654
Timothy
Job Details: 07/25/2018
WHIRLPOOL DRYER WED4815EW1 Inspected unit and found it has a vent restriction. Found a plastic vent hose behind the unit. Instructed customer to get a better vent hose and that I felt they had a wall restriction. Removed and replaced the heating element, ran a test, checked ok. Informed customer that this could cause damage to the unit or house due to the wrong vent hose in use. Unit operating as designed.; used 1 279838 (ELEMENT)
Near Fresno, CA 93722
Ian
Job Details: 07/25/2018
whirlpool refrigerator WRX735SDHZ00 Tech found that customers GFCI breaker was blown. Reset breaker and unit tested fine afterwards and began all cooling functions. This is an extremely common occurrence in these new GFCI breakers, and not necessarily indicative of a failure in the appliance. Recommended to customer that she have a non-GFCI breaker installed on refrigerator dishwasher and microwave
Near Fresno, CA 93703
Ian
Job Details: 07/25/2018
whirlpool refrigerator WRF757SDEM01 Tech found large chunk of ice stopping ice chute door from closing and offsetting ice bin. Cleared ice build up and unit tests good. Adjusted doors at customer request until level.
Near Fresno, CA 93727
Isidore
Job Details: 07/25/2018
MAYTAG WASHER MVWX655DW1 Tech found central control unit shorted from insect infestation. Need CCU for repair. Unit is in sales floor of store. Consumer and sales department will decide if repair will continue. Part not covered by whirlpool.; ordrng 1 W11116592 (cntrl-elec) , Installed control and calibrated unit. Unit now tests good.
Near Paso Robles, CA 93446
Ian
Job Details: 07/25/2018
WHIRLPOOL RANGE WFG515S0ES1 Text found that line voltage is shorted in between the spark module and control. From defective relay. Need to replace both spark board and main control. When burners are lit flames are higher than usual, due to improper LP conversion and installation. Need to order conversion components as well. ; ordrng 1 W10170534 (spud-orfce LP) and 1 W10349741 (cntrl-elec) and 1 W10511278 (module-spk) and 1 W10566537 (orifice LP), Installed parts and ran test cycle on both bake and broil. Unit now test good with proper flame levels and no damage to home. Advised customer to allow unit to eat for at least 30 minutes before first use to bake factory coatings
Near Fresno, CA 93727
Ethan Shrum
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW5000DW On arriving to the customers home customer stated the unit was making a clicking noise sound lock to be bad replaced last tested job complete; used 1 W10838613 (LATCH)
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/25/2018
WHIRLPOOL OVEN WOS51EC0AB04 Upon arriving to customers home customer stated that glass was foggy needing to order glass whirlpool covered it; ordrng 1 W10827059 (door) and 1 WPW10347596 (glass-door) and 1 WPW10709147 (frame-glas),Replaced parts tested unit unit checks good job complete
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW8500DC customer stated that the unit would not wash them properly put unit into diagnostics found there to be an off balance load in overload code instructed customer on how to load her laundry and referred her back to her using care
Near Madera, CA 93636
Douglas
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW8900BC0 Customer stated F1 pop back up as soon as I left per the tech manual if line is clear control board needs to be replaced. Ordering board; ordrng 1 WPW10550335 (console) Removed and replaced consul Brian calibration unit seems to be working properly at this time.
Near Hesperia, CA 92345
Chris
Job Details: 07/25/2018
MAYTAG WASHER MVWX655DW1 washer would not start or turn on or anything. First I made sure I have proper voltage at outlet which I did then I checked voltage at control board I had voltage coming in but not going across. Replace control board power unit on. I then calibrated unit and ran a systems test everything Checked out good. used W11116592 (CNTRL)
Near Victorville, CA 92395
Chris
Job Details: 07/25/2018
WHIRLPOOL WASHER WFW9151YW00 found front clip to hold Bellow on has came off Causing water to drip down the door.Reinstalled clamp no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR WRF990SLAM00 Found 3 problems with the unit. Ice maker e5 code rant test cycle on ice maker not able to complete cycle. Deli temp control is shorted out not coming on and found frost build up in freezer per service pointer W10842568 replacing adapter ; rqstng P&A on
Model 1 W10864518 (adapter), 148.46, 1 WPW10732686 (cover), 113.11,
Near Apple Valley, CA 92308
Chris
Job Details: 07/25/2018
1 WPW10764668 (ice maker), On today’s visit replaced ice maker and installed new adapter with second fan motor. Also replaced the deli drawer cover/Control. Put all shelving and drawers back in refrigerator is now functioning properly.
Near Barstow, CA 92311
Chris
Job Details: 07/25/2018
MAYTAG WASHER MVWC415EW1 the washer was not filling high enough with water,there for her clothes were not getting washed properly. I first entered washer into diagnostics received off-balance error code and Hey stuck key code.I Cleared codes and then ran a systems test everything checked out good I toggled back and forth between hot and cold water solenoid’s they are engaging and working correctly. I told customer everything checked out good and is functioning properly I also explained To her how the newer wash machines are not like the old ones there water efficient and don’t feel completely to the top like the old ones used to. Also instructed customer on proper loading procedure
Near Adelanto, CA 92301
Chris
Job Details: 07/25/2018
FRIGIDAIRE AC FFRE15L3S11 unit will not power up tested and found failed power cord has power to it but nothing at terminal block ; ordrng 1 5304476180 (POWER) their window AC unit would not come on. Customer replaced outlet and I replace power cord. Install new power cord put unit back together powered unit on everything is functioning properly now.
Near Dos Palos, CA 93620
Irvin
Job Details: 07/25/2018
WHIRLPOOL FREEZER WRB322DMBM00 the unit stopped cooling 10 days ago. Made several temp adjustments. The unit has frost drops around all the air channels. The unit was up against the wall causing poor air flow. The thermostat is not reading properly and the fan sluggish. The lower shelf holder broke in the middle both lower drawers just sit in bottom of fresh section. ; ordrng 1 W10165425 (bimetl-def) and 1 W11024089 (motor-evap) and 1 WP2169142 (evaporator fan blade) and 1 WPW10671238 (rail-centr) Removed power replaced components. Assembled unit. Added power. Unit cycles in. All functions operable.
Near Firebaugh, CA 93622
Irvin
Job Details: 07/25/2018
MAYTAG WASHER MEDB835DW4 The unit runs for 10 seconds then terminate. Shows line 2 error. All power is correct. Called techline, explained issue. Checked from control good the motor has a bad centrifugal replacing motor. Garret 7722445853 ; ordrng 1 W10806761 (motor-drve) Removed power from unit. Removed panel and drum. Replaced motor. Test passed. Completed assembly. All functions normal.
Near Fresno, CA 93722
Irvin
Job Details: 07/25/2018
WHIRLPOOL DISHWASHER WDT790SLYM3 Upper dish rack is coming off track. Right stopper is bad. Lower dish rack is missing rollers. ; ordrng 4 W10195416V (dish rack wheel)s and 2 WPW10508950 (stop )Installed rack supports. All functions normal.