Near Bakersfield, CA 93312
Erick
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WSF26C2EXF01
Cycled unit and found unit compressor boiling. Tested fans and found them all running at the time of service. Unit will need new compressor and recharge system. Customer declined estimate to repair. Job complete
Near Highland, CA 92346
Rod
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01
No ice production Confirmed no water entering on diagnostics and thermiter openUser interface not supplying icemaker motor. Ordering icemaker and user interface.Order filter as wellConsumer requests fresh Air filter x2 ; ordrng 1 EDR1RXD1 (water filter) and 1 W10873791 (icemaker) and 1 W11239666 (cntrl-elec)
Near Fresno, CA 93706
Irvin
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW7500GW2
"F0/E5- OFF BALANCE, F0/E3-OVER LOADThe issue is the wash plate is not in sync with the tub. The hub is slipping off the tub the unit is grinding in spin. Clutch and splotch are grinding also. ; ordrng 1 W10447975 (slider) and 1 W10564013 (nut-spaner) and 1 W10817398 (clutch)"
Near Fresno, CA 93710
Irvin
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW7500GC2
"F6/E2-COMMNICATION ERRORThe unit will only respond in the test mode. In standby nothing is happening. Replacing control, and interface. ; ordrng 1 W11040279 (overlay) and 1 W11040850 (cntrl-elec) and 1 W11043822 (console)"
Near Bakersfield, CA 93312
Erick
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03
Cycled unit and found it with e2 error causing it not to advance to make ice. Tested motor and found motor failing. Replaced with new icemaker assembly. Re-tested it and it passed all test for no failures. Job complete
Near Bakersfield, CA 93306
Patrick
Job Details:
08/07/2020
RANGE WHIRLPOOL WEG745H0FS0
Not going to make it in time to call tech line.
Near Bakersfield, CA 93313
Erick
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Install new parts on unit. Re-tested it and it passed all test with no failures. Job complete
Near Los Angeles, CA 91331
Antonio
Job Details:
08/07/2020
WASHER MAYTAG NFW5800HW0
Talked to Cathy regarding washer getting power failure PF. On the washer. No service pointers . She recommended to check harness and have it on the dedicated circuit. She could not give me SR# said her computer was down. Ordering control panel assembly.; ordrng 1 W11316771 (filter) and 1 W11325578 (cntrl-elec)
Near Fresno, CA 93722
Irvin
Job Details:
08/07/2020
WASHER WHIRLPOOL WFW6620HC0
"Removed failed drain motor. Installed replacement motor drain. Completed assembly. Ran test 12, both drains motors operated. All ops normal."
Near Los Angeles, CA 91331
Antonio
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW4955HW1
Small drops of oil seen on belt. Ordering gear-case cam wash plate and belt. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 W11239857 (belt) and 1 W11397111 (WASHPLATE)
Near Fresno, CA 93723
Irvin
Job Details:
08/07/2020
WASHER MAYTAG MHW5500FC1
"CX says the washer is leaking from the rear, at the inlet valve. The hot side is leaking. Cause of issue. Installed replacement valve. All ops normal."
Near Bakersfield, CA 93312
Erick
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Cycled unit and found unit making ice but not dispensing it. Unit will need new main board in front you I display board. Can hear relays click but no power to valve or auger motor.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)
Near Bakersfield, CA 93312
Erick
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01
Cycled unit and found unit heater failing causing tube to freeze and not allow water to icemaker. Also found a five error code on icemaker indicating failure to Mr. Both icemaker and heater will need to be replaced. Customer approved.; ordrng 1 W11087201 (heater) and 1 WPW10764668 (ice maker)
Near Bakersfield, CA 93312
Erick
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Cycled unit and found unit damper making loud noise. Gear is stripped and will need to be replaced.; ordrng 1 WPW10479155 (control)
Near Bakersfield, CA 93307
Dane
Job Details:
08/07/2020
WASHER MAYTAG MVWB765FW3
Moved and replace housing and tested unit. Unit functions normal now
Near El Monte, CA 91732
Stephen
Job Details:
08/07/2020
WASHER WHIRLPOOL WFW6620HC0
"Ran diagnostics. Had f0e1, f8e1 error codes. Cleared error codes.. Found pressure tube air trap port blocked. Cleared flash from port. Ran quick test cycle. Fills, washes, drains, rinses,dispenses, and spins properly. Instructed customer to install stacking brackets, longer gas connector for dryer. Complete."
Near Bakersfield, CA 93312
Erick
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
Cycled unit and found unit with bad module causing unit lights to go out. Also found ice box fan not running at the time of service causing leak on icemaker. Reprogram control and a fan turn back on. Unit will need new module; ordrng 1 W10695459 (module)
Near Los Angeles, CA 91040
Raymond
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05
"Upon arrival cx states unit not dispensing cold water, contacted TJ SR 7728500415 and discussed, this is normal, water dispenser is accessory to ice maker, water dispenser is 55-65F. Informed cx unit working as designed. Directed cx to WP cx service."
Near Paso Robles, CA 93446
Tom
Job Details:
08/07/2020
WASHER MAYTAG MVWB855DC3
"Entered diagnostics, found error code F3E2, F8E1. Ran diagnostic tests, all components functional except for Main Hot and Cold Valves, order and replace Water Valve./Water Valve - (W11165546); ordrng 1 W11165546 (VALVE)"
Near Los Angeles, CA 91335
Raymond
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Nobody at this address stated they needed service.
Near Visalia, CA 93291
Chase
Job Details:
08/07/2020
M/W OTR WHIRLPOOL WMH31017HS3
F1e4 error code. MW relay error code. Checked wiring to control relay. Wiring is good. Ordering new control. ; ordrng 1 W10892389 (CNTRL ) and 1 W11175576 (CNTRL PANEL)
Near Los Angeles, CA 91326
Raymond
Job Details:
08/07/2020
RANGE WHIRLPOOL KCGC558JSS00
"Upon arrival cx states unit griddle doesn’t heat, tested and found unit is heating up properly. Instructed cx on proper use and care, 7nit functions as designed."
Near Bakersfield, CA 93312
Jim
Job Details:
08/07/2020
REFRIG/SIDE-BY-S WHIRLPOOL WRS571CIDM01
Broken wires in the door. Damper isn’t working; rqstng P&A on 1 LW10691266 (dor-fip) and 1 W11164593 (diffuser)
Near Visalia, CA 93291
Chase
Job Details:
08/07/2020
DRYER MAYTAG MGDC465HW0
Installed new drum. All functions now testing normal. Job complete.
Near Santa Clarita, CA 91354
Raymond
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Replaced harness, test3 unit functions as designed, did not need the control boards or door."
Near Bakersfield, CA 93307
Dane
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM
Upon arrival the unit was not making ice. The PID ordered an icemaker that was not for this car. Ordering the correct icemaker. Icemaker was getting voltage but would not harvest and jumped; ordrng 1 W10882923 (icemaker)
Near South El Monte, CA 91733
Stephen
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
"Found diffuser iced up again, cold control intermittent. Needs thermostat, diffuser.; ordrng 1 WPW10151374 (DIFFUSER ) and 1 WPW10583800 (THERMOSTAT )"
Near Bakersfield, CA 93307
Dane
Job Details:
08/07/2020
REFRIGERATOR KITCHENAID KRSF705HPS01
On arrival to fresh Food compartment was not cooling in the freshly paprika with building ice. Unit needs new fresh thermostat and evaporator cover. Please make sure the unit has been defrosted 24 hours before service; ordrng 1 W11098695 (fan-scroll)
Near Visalia, CA 93291
Chase
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
"Found voltage to icemaker but would not harvest, jumped icemaker. All functions now testing normal. Icemaker now cycling. Job complete."
Near Delano, CA 93215
Chase
Job Details:
08/07/2020
WASHER MAYTAG MVWB835DW4
Installed new valve. Calibrated and tested. All functions now testing out normal. Job complete.
Near Wasco, CA 93280
Chase
Job Details:
08/07/2020
REFRIGERATOR MAYTAG MFW2055FRZ00
Installed new slides. Door now closing properly. All functions now testing out normal. Job complete.
Near Wasco, CA 93280
James
Job Details:
08/07/2020
WASHER MAYTAG MVWB865GW0
Unit has of error code. Hot valve not opening. Ordering new water valve. Will install with new control board when parts arrive. ; ordrng 1 W11172234 (housing)
Near Los Angeles, CA 91331
Raymond
Job Details:
08/07/2020
WASHER WHIRLPOOL WTW5000DW3
"Upon arrival unit not operating, latch lid stuck and control shorted. Needs control and latch.; ordrng 1 W11307244 (latch) and 1 W11417466 (CONTROL)"
Near Los Angeles, CA 91331
Raymond
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS321SDHB05
"Upon arrival evap is frosted, cx states no food was placed into unit. Ordering all parts for defrost issue.; ordrng 2 4388500 (refer door gasket)s and 1 W11214887 (cntrl-elec) and 1 W11342162 (DEFROST HARNESS.) and 2 WP2304241 (gasket)s and 1 WP2315549 (evap fan motor)"
Near Valencia, CA 91381
Raymond
Job Details:
08/07/2020
DRYER MAYTAG MGDB765FW0
Upon arrival door gasket fell off door. Needs new gasket.; ordrng 1 WPW10354795 (seal-door)
Near Paso Robles, CA 93446
Tom
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS02
"Installed Adapter Kit, ran diagnostic tests, check okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91401
Raymond
Job Details:
08/07/2020
RANGE JENN-AIR JGRP436WP01
"Upon arrival cx not home"
Near San Bernardino, CA 92407
Tyler
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01
Customer stated that the icemaker was not dispensing ice and items freezing in refrigerator apartment. Found ice been jammed causing ice to not dispense fixed ice bin also customer had stuff blocking the vent customer move stuff for better airflow all works good at this time.
Near El Monte, CA 91732
Andy
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01
"Not cooling in fresh food compartment, found fan motor bad not turning, replaced fan motor and tested unit working properly"
Near Rialto, CA 92376
Tyler
Job Details:
08/07/2020
WASHER WHIRLPOOL MVWB765FW3
Customer stated that the unit is not washing. Found error code for fill valve temp. Removed and replaced valve tested all works good at this time.
Near Perris, CA 92570
Kevin
Job Details:
08/07/2020
DRYER MAYTAG MGD5630HC1
"Unit not running past 10 mins. I tried to test moisture strips but when the test is entered the unit shuts down. Also led display is not working correctly. Unit needs main control, panel and moisture harness. Removed and replaced both boards and harness. Tested unit. All tests good."
Near Moreno Valley, CA 92551
Kevin
Job Details:
08/07/2020
DISHWASHER WHIRLPOOL WDT970SAHV0
Unit not filling with water. Wash pump runs but unit not filling. I found that the main control thought there was water in unit. I tested float switch and found switch had shifted in holder and was stuck open. I corrected float switch. Tested unit through diagnostic. All tests good.
Near Santa Clarita, CA 91354
Raymond
Job Details:
08/07/2020
DISHWASHER KITCHENAID KDTM404KPS0
"Replaced gasket, fuse, motor, vent and gaskets. Tested, 7nit functions as designed."
Near Bakersfield, CA 93314
Chase
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Did not get sent out with icemaker topped with parts and icemaker got returned for some reason. Will need icemaker to make repair. Re-ordering part.; ordrng 1 W11294907 (ICEMAKER )
Near Tulare, CA 93274
Chase
Job Details:
08/07/2020
WASHER ROPER RTW4516FW2
"F8e1, long fill error code. Put through diagnostics and cold solenoid would not open. Faulty water valve. Ordering part and scheduling for next available day. ; ordrng 1 W11210463 (VALVE)"
Near Hanford, CA 93230
Enrique
Job Details:
08/07/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02
"Customer concerns , refrigerator received broken dispenser assembly .; ordrng 1 WP13005706 (chute)"
Near Santa Clarita, CA 91350
Randy
Job Details:
08/07/2020
RESIDENTIAL REFR WHIRLPOOL GI6FARXXY07
Unverified.
Near Los Angeles, CA 91604
John
Job Details:
08/06/2020
RANGE - GAS WHIRLPOOL WEG750H0HZ0
"F6E0 code, I erased code. Secured all the connections going to the user interface in the main control board, the oven heated up and tested properly after this."
Near Los Angeles, CA 91604
John
Job Details:
08/06/2020
WASHER KITCHENAID KDPE234GPS0
"The dishwasher was full of water upon arrival , water is coming out of the inlet. Replaced the water valve assembly, the dishwasher tested. At this time.."
Near Los Angeles, CA 91607
John
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW8500DC5
"F0E3, F2E1, code. Robert Whirlpool technician. SR. #7728492626. The customer is s not happy with the way it washes. She would like a different washer."
Near Los Angeles, CA 91601
John
Job Details:
08/06/2020
REFIRGERATOR KITCHENAID KRFC704FSS00
"The freezer evaporator was plugged up with frost and ice. Defrosted evaporator. Replaced defrost heater, replaced electronica control, replace the usual. Replace the icebox motor. The refrigerator tested good at this time."
Near Glendale, CA 91208
John
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL KSSC42QMS01
" The compressor is not staying on, the inverter appears to have failed. Cx may call back in and have me do this repair. They are aware that some parts are no longer available for this refrigerator."
Near Los Angeles, CA 91601
John
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDT970SAHW0
"Had an error code for a field user interface. Replaced the user interface, the dishwasher tested good at this time. Note, there was no error code upon my return."
Near Los Angeles, CA 90039
John
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDT720PADM1
"The dishwasher was not draining, replace the failed drain pump. The dishwasher tested good at this time. No error codes or faults."
Near San Bernardino, CA 92410
Rod
Job Details:
08/06/2020
WASHER WHIRLPOOL WFW560CHW0
Machine won’t startStored fault code indicated that a over loaded condition triggered self correction and then shut machine down when it could not self correct. This is normal machine cannot be restarted depending on severity of conditions. This issue is not explained in any operators guide
Near San Bernardino, CA 92405
Rod
Job Details:
08/06/2020
RANGE WHIRLPOOL WGG745S0FS02
Product installed with no feet to adjust height. This lowers the range top below counter which directs flames to sides of stove to scorch or possibly burn top edges of counter.Also oven temperature is erratic and unable to be controlled by temp monitoring componentsNn. Also found droppings and chew marks oin and on product. Will need oven control an sensor probe
Near El Monte, CA 91732
Stephen
Job Details:
08/06/2020
WASHER WHIRLPOOL WFW8620HC2
"Ran diagnostics. No error codes found . Called tech line SR # 7728493055. Per tech line with no error codes he said he can’t do anything. Per customer unit has stopped 4 times since I was here fri 07/31/ 20 in bulky items cycle. Tested bulky items wash cycles. Working properly at this time. Customer said unit is not balanced, bellows is wet after cycle. Unit is working properly as designed for me. Referred to whirlpool customer service. Customer wants unit replaced. Complete."
Near West Covina, CA 91790
Stephen
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
"Mechanical damper is working properly. Replaced RC thermistor and control box. Sealed cabinet to liner in RC and FC. Unit is cooling properly at this time. Instructed customer to allow 24 hours before cleaning refrigerator, 2-3 days for temps to stabilize. Complete."
Near West Covina, CA 91790
Stephen
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00
"Replaced ice maker, pantry cover, and RC RH door gasket. Harvesting and filling properly at this time.Instructed customer to allow 3 days for ice. Unit is cooling properly at this time. Instructed customer to clean condenser 3 times yearly. Complete."
Near Covina, CA 91724
Stephen
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDF560SAFT
"Ran diagnostics. Leaking under DW. Found rat(s) ate inlet hose and drain loop. Needs W10878507 inlet hose, WPW10545278 drain loop, and 8269144A drain hose. Customer may call back. Complete."
Near Avenal, CA 93204
Enrique
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW5000DW3
"Inspected whirlpool washer . Customer concerns , not washing clothes correctly . Found stripped washplate , installed new washplate , performed calibration . All functions tested normal at time of service , no leaks ."
Near Lemoore, CA 93245
Enrique
Job Details:
08/06/2020
REFIRGERATOR WHIRLPOOL WRF555SDFZ03
"Inspected whirlpool refrigerator . Customer concerns , water dispensing very slowly . Found valve was not working , harness connector not fully inserted . I connected harness , ran dispenser test . All functions tested normal at time of service , no leaks ."
Near Lemoore, CA 93245
Enrique
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
Installed rc door . All functions tested normal .
Near Hanford, CA 93230
Enrique
Job Details:
08/06/2020
OVEN WHIRLPOOL WFC150M0EB3
"Installed new parts , tested it . All functions tested normal at time of service ."
Near Hanford, CA 93230
Enrique
Job Details:
08/06/2020
MICROWAVE MAYTAG MVWP576KW0
"Customer concerns , washer not draining all the water from tub . Found obstructed drain pump . removed obstruction , ran rinse & spin cycle . All functions tested normal at time of service , no leaks ."
Near Redlands, CA 92373
Rod
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Unconventional install machine sits so not to rest con floor with wheels up.Releveled machine by uninstalling off pedestal and reinstalling reconnecting cooktop which shares a duplex behind fridge.
Near Bakersfield, CA 93312
Erick
Job Details:
08/06/2020
MICROWAVE KITCHEN AID KEMC378KSS04
installed new fuse and unit still did not power on. Tested fuse and fuse seemed to fail. Will re-order fuse to ensure repair.; ordrng 1 WP9759243 (thrmst-fix)
Near Mentone, CA 92359
Rod
Job Details:
08/06/2020
KITCHEN WHIRLPOOL WRF767SDHZ00
Noise coming from lower left side of fridge rearConfirmed Slight noise from damper...... not a concern at this time.Normal low pitched sound.....normal
Near Lancaster, CA 93535
Patrick
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Customer broke glass. She’s paying for it. I forgot to order board; ordrng 1 W11043763 (cntrl-elec) and 1 WP67006704 (glass- cri)
Near West Hollywood, CA 90046
John
Job Details:
08/06/2020
DRYER WHIRLPOOL WED5000DW2
"Arrived and the thermostat WP8318268 was not installed but a part was WP 3392519 ordered. Not sure what happened, but this part is needed. "
Near Riverside, CA 92503
Kevin
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KSSC48QTS00
unit is not dispensing ice and or water. Ice building up in ice chute due to air leak in ice chute flap. Unit needs user interface and ice door motor per service pointer. Customer declined repair.
Near La Puente, CA 91746
Andy
Job Details:
08/06/2020
REFRIGERATOR MAYTAG MRT118FFFH04
"Not cooling, found control not working, replaced control and tested unit working properly"
Near Los Angeles, CA 90042
John
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
The diffuser assembly is getting frozen up with frost and ice. The temperature is fluctuating up and down from what the customer is telling me. Ordering a new diffuser.; ordrng 1 W11204060 (diffuser)
Near Los Angeles, CA 90039
John
Job Details:
08/06/2020
DRYER MAYTAG MGDB835DW4
The dryer makes a loud squealing noise when you started It. The bracket for the idler pulley needs to be replaced. Ordering the parts that I need.; ordrng 1 W10547287 (idler pulley)
Near Temple City, CA 91780
Andy
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03
"Not cooling and fresh food compartment evaporator iced up , deiced and replaced thermistor and tested unit working properly"
Near Duarte, CA 91010
Andy
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14
"Not cooling, found that door not closing all the way, repaired door rails tested unit working properly"
Near Duarte, CA 91010
Andy
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRT518SZFB00
"Not cooling at times and leaks water on fresh food compartment, found defrost drain iced up and fan noise, replaced fan and control box tested unit working properly"
Near Visalia, CA 93277
Chase
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found that top icemaker does not make ice. E5 error code to icemaker bad thermistor. Ordering new icemaker. Scheduling cx for Friday. ; ordrng 1 W11294907 (ICEMAKER)
Near Glendora, CA 91741
Andy
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KSSS48QMX00
"Not making ice, found eye not working, replaced eye control tested unit working properly"
Near West Covina, CA 91791
Stephen
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW5000DW2
"Called trade partners. SR # 7728491473. Ran diagnostics. Had f7e5, f5e2 error codes. Found latch not latching. Replaced latch assembly. Cleared error codes. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly at this time. Complete.; ordrng 1 WPW10006384 (BELT)"
Near San Dimas, CA 91773
Andy
Job Details:
08/06/2020
WASHER WHIRLPOOL WFW8540FW1
"Not filling, found that pressure switch is bad, replaced switch and tested unit working properly"
Near San Dimas, CA 91773
Andy
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWBW00
Filter head Falling. Replaced plate and cover test the unit working good not falling no more
Near Covina, CA 91723
Stephen
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01
"Ran diagnostics. No error codes found. Creaking when opening and closing RC door. Cabinet/ frame flexing. Called tech line. SR # 7728496408. Per tech line, needs shims. ; ordrng 2 4387828A (SHIM )s"
Near San Gabriel, CA 91775
Juan
Job Details:
08/06/2020
DRYER MAYTAG MGD5630HW0
"Upon inspecting the unit, found it’s not installed properly. There is no gas line connected to it. Instructed customer the unit needs to be connected to a gas line in order to be able to heat. Unit is fine, just needs it’s fuel source."
Near Merced, CA 95340
Kenneth
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Installed icemaker and tested unit. Unit is now working properly. Customer approves function at this time.
Near Pasadena, CA 91101
Francisco
Job Details:
08/06/2020
MICOWAVE AMANA AMV2307PFW
Checked unit found door code/ f1 e4. No stuck contact on relay nor reversed wiring. Removed power/removed and replaced control and switches. Tested ops unit now working as intended.
Near Los Angeles, CA 91331
Antonio
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW7500GC2
Replaced drain pump and tested washer. Working ok.
Near Clovis, CA 93619
Timothy
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL WDF330PAHS3
Customer states the unit is drying better now that they are using rinse aid. Instructed customer to run water at the sink before starting the dishwasher so it fills with the hottest water possible. Told customer to use all dry and heat options for better drying. Customer stated that the unit will release steam that collects on the bottom of the marble counter above it. The end of this counter extends about 3-4” in front of the face of the dish washer. The dishwasher can not be pulled out much more because the side would be exposed. Called WPTS (7728492475) and explained what was happening. They stated that this unit was not intended . When the warm moist air leaving the static vent hits the cooler counter the steam will condense. WPTS states this is not a defect of the unit.
Near Clovis, CA 93612
Timothy
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW5000DW2
Installed drain pump. Tested unit. Unit checks ok.
Near Visalia, CA 93291
Enrique
Job Details:
08/06/2020
WASHER WHIRLPOOL WFW6620HW0
"Customer concerns , whirlpool front load washer still leaks intermittently underneath . I moved the unit , found water on the floor . called techline , spoke with Ed sr#7728496532 , service pointer #w11457481 to order and replace stator ..; ordrng 1 W11354541 (STATOR )"
Near Clovis, CA 93612
Timothy
Job Details:
08/06/2020
WASHER WHIRLPOOL WTW5000DW2
Installed latch. Tested unit. Unit passes service test. Calibrated unit.
Near Fresno, CA 93730
Timothy
Job Details:
08/06/2020
FREEZER KITCHENAID KRMF706ESS01
Customer states the doors are not level and the installers said they would come back and correct that. They did not. Customer states there was frost in the Fc and the I’m is slow. Noted water around the ice bin. Found the unit is dispensing the right amount of water. IM has no faults. Adjusted doors for a better seal and replaced the IM.
Near Modesto, CA 95351
Cruz
Job Details:
08/06/2020
DISHWASHER WHIRLPOOL KDPE234GPS
"Completed- cx claims unit will turn off during any cycles, checked unit for codes found none, checked for voltage at wall outlet and found 120, diagnostic test passed as well, found unit to be working as designed at this time."
Near Hilmar, CA 95324
Cruz
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL ET1MTEXMQ01
"Fixed - found drain tube in freezer compartment to be frozen over with hard ice causing water to leak to ff compartment, cleared drain tube and poured hot water down drain tube it went through into drain pan. Cooling and temps are working fine."
Near Waterford, CA 95386
Cruz
Job Details:
08/06/2020
OVEN WHIRLPOOL WFC150M0EW4
"Fixed- installed new parts (1 coil, 2 switches, 1"
Near El Monte, CA 91732
Andy
Job Details:
08/06/2020
KITCHEN WHIRLPOOL WRS315SNHM
Needs fan motor not turning on ; ordrng 1 WP2315549 (evap fan motor)
Near Riverside, CA 92505
Kevin
Job Details:
08/06/2020
REFRIGERATOR KITCHENAID KRFF507ESS01
Recall on GJ. Unit froze over RC evaporator again. Called tech line. Sr#7728448331 found that deli drawer is not closing properly due to failed rails and mounting tabs on evaporator cover are broken. Unit needs deli rails and evaporator cover. Removed and replaced deli rails and cover. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details:
08/06/2020
M/W OTR WHIRLPOOL WMH31017HS3
Under light not turning off. I found failed main control causing issue. Removed and replaced main control. Tested unit. All tests good.
Near San Miguel, CA 93451
Tom
Job Details:
08/06/2020
RANGE HOOD KITCHEN AID CLDH130SS
"Unit is a Broan, not KitchenAid. Contacted Dispatch, unit is not under our jurisdiction, informed customer, job closed. No damage to unit or home from tech, job complete."
Near Covina, CA 91722
Andy
Job Details:
08/06/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT00
"Needs fan motor, turning very slow; ordrng 1 WP2315539 (motor-evap)"