Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets tested door ok 2 W10883496 (W10883496 (bracket)s)s
Near Fresno, CA 93725
Timothy
Job Details: 08/02/2018
KITCHEN AID REFRIGERATOR KFIS29BBMS03 Inspected unit and found I had forgotten to connect the LEDs on the top cover before reassembly. Removed top cover and made connection. Unit checks ok.
Near Highland, CA 92346
Andrew
Job Details: 08/02/2018
WHIRLPOOL RANGE WFG320M0BB0 Installed door glass brackets. 2 W10883496 (W10883496 (bracket))s Installed door glass brackets. Tested door ok;
Near Los Angeles, CA 91344
Aaron
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Unit lost cooling in both compartments.Tech found unit not cooling at all. Lights function and door water dispenser still works.Entered diagnostics and tried service test 40.compressor did not engage.Unplugged unit and listened to compressor upon resupply of power. Compressor attempts to start slowly and then stops. Sealed system issue. ordrng 1 W11025999 (compressor), Bad compressor Replaced compressor and completed sealed system repair Ran cooling test And unit started to cool in both section while being in test mode Advised to allow 24hrs for unit to reach proper temp
Near Thousand Oaks, CA 91320
Danny
Job Details: 08/02/2018
WHIRLPOOL DRYER MGDB765FW0 Pins stuck between drum and door. Found some type of laces stuck between the drum. Removed and reinstall front panel Test dryer unit is heating and working properly
Near Thousand Oaks, CA 91362
Danny
Job Details: 08/02/2018
jennair range JGS8860BDP17 Shaft on burner is broken Found broken shaft Provided cod estimate to client Client agreed to get unit repaired. Replaced valve 74011867 Reinstall control panel Turn gas and power back on No gas leaks All burners are working properly.
Near San Luis Obispo, CA 93401
James
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRSF505ESS00 Opened rear panel and found ice blockage covering fan blades causing them to make noises and not spin correctly. Used steamer to defrost freezer and uninstall fan scroll. Installed new fan scroll and unit functions as intended
Near Simi Valley, CA 93063
Danny
Job Details: 08/02/2018
Building up frost Need to order main control to update software version and evap cover ; ordrng 1 W11099702 (panel-ui) and 1 W11167902 (EVAP COVER) and 1 W11169516 (MAIN CONTROL), Unit is not cooling Found evap full of frost and ice Used steam gun to defrost evap and cover Replaced and install new evap cover and main control.
Near San Luis Obispo, CA 93401
James
Job Details: 08/02/2018
Unit was unable to drain. Replaced WPW10605427 drain pump and tested unit. Unit now functions as intended.
Near Los Angeles, CA 91331
Michael
Job Details: 08/02/2018
maytag dryer MGDX655DW2 Dryer makes loud bangin noises while spinning. Removed and replaced rollers belt and tensioner. Unit ops as intended with no noises job complete; used 1 4392065 (DRYER REPAIR KIT)
Near Santa Maria, CA 93455
James
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFF507EWH01 Customer stated that unit had warmed in the fridge department. She stated that she had found the fridge door not closed all the way. Checked unit and found no gapping or air leakage. Checked doors and found handles loose. Tightened handlers and tested unit. Unit is functioning as intended
Near Visalia, CA 93277
Enrique
Job Details: 08/02/2018
AMANA DRYER NGD4655EW2 Inspected an amana dryer. Customer complaining, unit not heating/powering on. I found a shorted thermal fuse. I replaced WP3392519 fuse. tested All functions checked normal.
Near Los Angeles, CA 91402
Michael
Job Details: 08/02/2018
whirlpool refrigerator WRS325FDAM04 Customer showed tech a broken fresh food side shelf. Ordering shelf WPW10276348. Removed and replaced glass shelf. Unit ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/02/2018
whirlpool dishwasher WDT720PADM3 Customer states soap door doesn’t stay shut and drops soap onto floor of tub Tech verified bad water valve. Lead tech ordered Valve 1 W10872255. Removed and replaced valve. Unit now fills and rinses and drains as intended.
Near Visalia, CA 93292
Enrique
Job Details: 08/02/2018
JENN-AIR OVEN JES1750ES0 Replaced W11107275 blower motor on a jenn-aire oven. The unit was displaying f8e0 error. Now all functions work as designed.
Near Stevenson Ranch, CA 91381
Michael
Job Details: 08/02/2018
jennair refrigerator JFFCC72EFS00 Customer states fridge temps are too high Tech found rear evap cover frozen over. No air flow to upper unit. Used steamer to remove ice build up. Evap fan is not functioning. Unit was solid ice. Removed all ice with steamer and found a package of Sargent cheese had fallen out of deli drawer and covered drain.Removed and installed new evap cover assembly. All fans work advised customer to give time for unit to get too temp. Unit ops as intended
Near Oxnard, CA 93033
Jesus
Job Details: 08/02/2018
maytag dryer MGDC215EW1 Customer states that unit shuts off after it makes a puff sound. Checked unit and ran unit cycle. Raised top panel and inspected for any loose connections. Jumpers out door switch and tested coils verified good gas flame. Assembled unit and checked outlet. Found the upper outlet not supplying proper voltage. Unit is working as design.
Near Oxnard, CA 93036
Jesus
Job Details: 08/02/2018
whirlpool dishwasher WDF310PAAS3 Customer states that unit is not draining. Checked unit and found drain pump humming. Removed drain pump and found a piece of glass obstructing pump. Removed debris and assembled unit tested. Unit is working as design.
Near Topanga, CA 90290
Jesus
Job Details: 08/02/2018
whirlpool washer WTW5810BW0 Customer states that unit was continuously restarting. Checked unit and ran diagnostics found error code. Diagnostics passed and ran service pointer W10683100. Reran diagnostics and passed no error codes. Unit is working as design. Authorization code WFR5PFREPL1. F2-E1. Stuck button
Near Topanga, CA 90290
Jesus
Job Details: 08/02/2018
whirlpool dryer WHD5090GW0 Customer states that unit is not heating. Ran diagnostics and no error codes found. Removed top cover and components tested good. Diagnostics would not advance from S00 to S01. UI was not responding to ordered test commands. Ordered parts. Sr#7722504834John1-323-315-0454; ordrng 1 W11089031 (cntrl-elec) and 1 W11239098 (CNTRL-ELECT), Customer states that unit is not heating. Ran diagnostics and no error codes found. Removed top cover and components tested good. Diagnostics would not advance from S00 to S01. UI was not responding to ordered test commands. Ordered parts. Removed top panel and removed UI board. Installed new parts and tested. Unit is not heating. Couldn’t call techline die to cell phone reception.
Near Malibu, CA 90265
Jesus
Job Details: 08/02/2018
kitchenaid dishwasher KUDS30SXSS2 Customer states that unit is not working. Checked unit and rand diagnostics found error codes. Pump motor was humming during wash cycle. Removed rack and assembly. Cleared debis on pump and cycled it. Assembled unit and it’s working. Unit is working as design.
Near Visalia, CA 93292
Enrique
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Inspected a whirlpool refrigerator. Customer stated ice maker stopped working. I replaced the W10882923 ice maker and adjusted the right hand door. All functions checked normal.
Near Malibu, CA 90265
Jesus
Job Details: 08/02/2018
kitchenaid refrigerator KRFF507EBL01 Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Removed drawer and cleared all ice evap cover. Removed cover and used steamer to removed all the ice in evaporator. Removed harness and installed new parts. Assembled unit and instruct customer on proper temp settings. Unit is working as designed. used W11033168 (Harness) W11032800 (Freezer Harnes)
Near Hanford, CA 93230
Enrique
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFF507ESS01 inspected whirlpool refrigerator. Customer complaining, RC not cooling. I found the fridge evaporator is frosting up, fan motor not working. Replaced the W11033168 wire harness and WPW10389152 support. All functions checked normal at time of service.
Near Malibu, CA 90265
Jesus
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 customer states that unit is not cooling. Removed drawer and found the return vent iced up. Called trade partners and documented findings. I have done everything techline has ask to do. This is happening due to door been left open.
Near Bakersfield, CA 93312
Erick
Job Details: 08/02/2018
Cycled unit and found light flickering while cycling. Found loose connector at door switch causing light to flicker. Re secured all connectors at switch. Retested it and now it cycles and heats with no errors.
Near Ventura, CA 93003
Aaron
Job Details: 08/02/2018
kitchenaid refrigerator KSSC48QVS10 Unit ice maker overflowed needs new ice maker ordered parts; ordrng 1 W11126009 (icemaker), Unit ice maker over flowed , replaced the ice maker , refrigerator is hooked up to an R O blaster water system , I instructed that water pressure is crucial to the valve to snap shut and reverse osmosis systems can cause the water valve not shut all the way and cause leaks so customer is instructed that this could be a possibility of why the water cascading down the icemaker unit is working as designed as of right now;
Near Bakersfield, CA 93306
Erick
Job Details: 08/02/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ07 Found bin misaligned with auger Causing it not dispense crunch ice and gears to slip. Realigned and secured bin in proper position. Retested unit with Customer and unit is now dispensing both crushed and cube.
Near Los Angeles, CA 90027
Francisco
Job Details: 08/02/2018
whirlpool washer WFW75HEFW0 Customer states unit was making noise on final spin and she stated it was shaking violently. Noticed shipping bolts were not removed on installation of unit causing unit to shake excessively. Removed shipping bolts and tested ops customer approves functions unit is working as intended
Near Los Angeles, CA 90042
Francisco
Job Details: 08/02/2018
whirlpool refrigerator WRF560SEYM05 Customer states unit was not dispensing water nor producing ice. Found water reservoir iced up. Defrosted reservoir with steam gun and asked customer to leave unit off for 24 hours to allow unit to thaw out completely at reservoir and water line. Unit working as designed at this point
Near Pasadena, CA 91101
Francisco
Job Details: 08/02/2018
whirlpool washer MVWC416FW1 Customer stated unit was clicking repeatedly. Proceeded to entered diagnostics and retrieved error code f5 e2. Entered manual test mode and attempted to lock/unlock door test failed. Checked connections at main control board visual inspection passed. Removed and replaced part listed from truck stock. calibrated unit, and then tested ops unit working as intended.; used 1 W10838613 (LATCH)
Near Los Angeles, CA 90272
Chris
Job Details: 08/02/2018
whirlpool refrigerator WRF560SMYM05 Freezer needs to be defrosted, water filter not needed customer ask for air filter but did know they already had . Explained use and where to install air filter. Customer well defrost and call back if service still needed Customer was out of town did not defrost, as recommended, per prior visit. Found refrigerator turned off and defrosted fan came on, ok no noise. Test thermistors ok, checked seals per service pointer W10875533 insufficient cooling and service pointer W10758831B frost build up ok at this time. Customer instruct to let refrigerator Stabilize 24 hours.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/02/2018
kitchenaid dishwasher KDTE254ESS2 Found touch panel intermittent worked for 1 of 3 attempts.Removed front panel and old user interface. Installed new interface and test control operation, ok. used a W10902370 (panel-cntrl)
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/02/2018
kitchenaid microwave KCMS145J551 Found latch assembly broken parts NLA no parts listed to order
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/02/2018
overflow not verified. Cleared codes test washer operation not new codes found . Customer customer state water coming from door verified what was left over from a pod was on bottom of door to seal causing seal failure explained to customer wiping bottom of door and not to use pods as pod may not be dissolved in large loads
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/02/2018
maytag dryer MDG3000AWW Found igniter cracked/open removed old igniter installed new . Test dryer operation ok at this time; used 1 279311 (IGNITOR KIT)
Near Los Angeles, CA 90049
Stephen
Job Details: 08/02/2018
maytag dryer MGDB755DW3 Found some clothing riding on edge of drum causing vibration, removed top panel and front panel. Removed sipper that got wedged in drum. Reinstalled drum and front and top panels. Test dryer operation ok at this time
Near West Covina, CA 91790
Stephen
Job Details: 08/02/2018
whirlpool refrigerator WRS325FDAM04 Found condenser fan motor connector loose. Recrimped terminals, cleaned condenser. Adjusted controls. Unit is cooling properly. Allow 24 hours for temps to stabilize.
Near Baldwin Park, CA 91706
Stephen
Job Details: 08/02/2018
whirlpool range MGR6600FZ0 Found RF burner igniting intermittently. Orifice is not clogged. Ran welding tip cleaner through orifice. All burners are igniting properly.
Near El Monte, CA 91732
Stephen
Job Details: 08/02/2018
whirlpool refrigerator WRS325FDAW04 Found all LEDs out. Replaced AC/DC LED. RC side lit up bright( both LEDs ), FC LED dim. Stopped working. Found AC/DC LED smells burnt. Needs all 3 LEDs.; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light), Checked all LED wiring- checked ok. Replaced AC/DC, DC FC,RC LEDs. Lights are working properly.
Near South El Monte, CA 91733
Stephen
Job Details: 08/02/2018
whirlpoool refrigerator WRF535SMBM00 Found RT RC gasket not sealing. Also mullion sweating. Reconnected mullion rail connector. Needs RC RT gasket.; ordrng 1 W10571956 (gasket-fip), Replaced RF RC door gasket. Used heat gun to remove wrinkles. Advised customer to leave RC doors closed at least 4 hours before opening. Instructed customer to clean condenser every 3-4 months. Complete.
Near Fontana, CA 92336
Tyler
Job Details: 08/02/2018
maytag washer MVWX655DW1 Customer states unit will not drain and spin. Checked for error codes, no codes. Cycle tested and calibrated all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 08/02/2018
maytag washer MVWC425BW1 Customer states unit is not spinning or finishing the cycle. Found belt came off motor pulley. Fixed and calibrated all works good at this time.
Near Glendora, CA 91740
Tyler
Job Details: 08/02/2018
WHIRLPOOL ICEMAKER WRS325SDHB Customer states unit is not making ice fast enough. Cycled ice maker, ice maker is working to specs. Found freezer and refer temps set bellow recommended. Set temps colder and told customer production will speed up depending on how much they are in and out of unit. All works good at this time
Near Duarte, CA 91010
Tyler
Job Details: 08/02/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Found compressor running, not cooling. Unit has 5 year sealed system warrenty. Needs compressor, drier, RC, FC evaporator. Has possible leak. ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10608485 (evaporator), Customer states unit is no cool. Found leak in the fresh food evaporator. Removed and replaced evaporator compressor and dryer. Vacuumed system and charged with Freon. Tested all works good at this time.
Near La Verne, CA 91750
Tyler
Job Details: 08/02/2018
maytag washer MHW5500FW0 Customer states unit is leaking. Cycle tested unit and checked for leaks. Found possible leak from customers drain. All works good at this time
Near La Verne, CA 91750
Tyler
Job Details: 08/02/2018
maytag dryer MGD5500FW0 Customer states the vent trap in the dryer is missing one of the flaps. Reinstalled flap and tested all works good at this time
Near Claremont, CA 91711
Tyler
Job Details: 08/02/2018
maytag refrigerator MFC2062FEZ01 Customer states frost in the freezer. Found door seal is not sealing with the cabinet. Heat treated seal all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 08/02/2018
kitchenaid refrigerator KRFF707ESS01 Customer states unit is not cooling in refer compartment. Found frozen evaporator. Ordering evaporator harness in stock. Customer to defrost 24 hours with doors open before arrival. ordrng 1 W11033168 (harns-wire), Removed and replaced evaporator harness tested all works good at this time.
Near Fontana, CA 92335
Tyler
Job Details: 08/02/2018
WHIRLPOOL WASHER WTW5000DW1 Customer states the unit is making noise and not washing the clothes very well. Checked for error codes, no codes. Cycle tested unit and calibrated all works good at this time. Customer was overloading machine.
Near Fontana, CA 92335
Tyler
Job Details: 08/02/2018
MAYTAG DRYER MGDC300XW3 Customers unit is making noise and not drying. Found blower wheel is broken off of motor and sleeve is stuck. Ordering blower wheel Nd motor in stock.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), Removed and replaced blower wheel and motor. Tested all works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 08/02/2018
MAYTAG WASHER MHW4200BW1 unit is leaking from the bottom. Checked door seal and cycle tested unit. Found dispenser through the door boot was out causing leak. Fixed and tested all works good at this time.
Near Rialto, CA 92377
Tyler
Job Details: 08/01/2018
maytag washer MHW4200BW1 unit is leaking from the bottom. Checked door seal and cycle tested unit. Found dispenser through the door boot was out causing leak. Fixed and tested all works good at this time.
Near Moreno Valley, CA 92551
Kevin
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW7000DW3 Customer is getting cabinet rattle from top panel. I removed top panel and reinstalled. I tightened top panel all the way and adjusted leveling feet. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Customer said RC evaporator was frozen over causing warm temps. Customer had unplugged unit to defrost. I checked software ver of board and it was 800. I did find that the closers on both doors are not operating properly. Removed and replaced door closers W11179355 and bushings W11159608. Tested doors. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Unit not making ice. I put unit into diagnostic cycle and am not getting movement from door ice maker. Failed ice maker motor. Also while in diagnostic I found that the thermistors are reading off due to old software on main control. Unit also needs main control with newest software version. Removed and replaced ice maker W10898228 and main control W10865825. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 08/01/2018
WHIRLPOOL WASHER WFW95HEDC0 Water not draining from door boot. I found holes on door boot not aligned with drain holes on outer tub. Adjusted door boot alignment so water can properly drain from boot. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 08/01/2018
WHIRLPOOL DRYER LGB6300LW0 found door switch stuck in closed position. Failed door switch WP3406107. Removed and replaced door switch. All tests good.
Near Riverside, CA 92503
Kevin
Job Details: 08/01/2018
whirlpool refrigerator WRX988SIBM01 Estimate: trip covered under 30 day recall, labor $80.00 parts $ 345.31 tax $25.90 total $451.21. Unit not defrosting FC evaporator. I put unit into diagnostic test mode and found that the computer thinks bi-metal is opening and closing randomly. Need to replace main control and evap fan with harness to be sure to correct issue. Customer will defrost unit before repair. ; ordrng 1 W10807590 (cntrl-elec) and 1 W11032800 (motor-evap),Unit not defrosting FC evaporator. I put unit into diagnostic test mode and found that the computer thinks bi-metal is opening and closing randomly. Need to replace main control and evap fan with harness to be sure to correct issue. Removed and replaced main control and evap fan motor with harness.
Near Perris, CA 92571
Kevin
Job Details: 08/01/2018
whirlpool range WFG515S0ES1 Front burners not igniting. Failed burners and caps. Removed and replaced burners and caps, I also adjusted flame size down a little to help. Tested unit. All tests good
Near Perris, CA 92571
Kevin
Job Details: 08/01/2018
amana washer NTW4516FW1 Making noise in spin cycle. I tested unit and found harness hitting back panel under vibration. I secured harness. Tested unit. All tests normal.
Near Fontana, CA 92337
Daniel P.
Job Details: 08/01/2018
maytag washer MVWX655DW0 Unable to remove washplate will need to break off on return visit ordrng 1 W10752187 (screw) and 1 W10902814 (washplate), washer is not washing or rinsing, found gcase and hub splines stripped , washplate frozen onto splines , replaced gcase , hub , washplate and screw tested all ok call completed
Near Fontana, CA 92337
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL DISHWASHER WDT710PAYM6 dishwasher is not draining found bad dishwasher pump motor WPW10348269 replaced and tested all ok call completed
Near Bloomington, CA 92316
Daniel P.
Job Details: 08/01/2018
kitchenaid dishwasher KDTM384ESS2 dishwasher is not draining found no power at pump, checked wire found bent connector pin in harness , repaired and tested dishwasher now functioning properly, instructed customer dishwasher drain hooked up directly to garbage disposer bypassing siphon break Inst customer to correct installation issue.
Near Colton, CA 92324
Daniel P.
Job Details: 08/01/2018
whirlpool refrigerator WRF540CWHZ00 Not cooling, found evap fan motor not running, replaced fan W11024089 tested checks ok call completed
Near Riverside, CA 92504
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL WASHER WFW8740DW washer will not complete cycle found f301 error bad pressure switch WPW10448876 replaced and tested all ok. call completed.
Near Rialto, CA 92377
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW5000DW1 I found cold water valve solenoid opening intermittently, ordrng 1 W11210459 (WATER VALVE ), installed new water valve verified fill , agitation, drain and spin all ok call completed.
Near Highland, CA 92346
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Light went out again found poor connection at freezer light repaired and tested all OK call completed
Near Redlands, CA 92374
Daniel P.
Job Details: 08/01/2018
maytag dryer MGDB835DW3 dryer not drying properly, ran diagnostics test all ok checked sensors , found sensors wire disconnected, reconnected and verified proper operation all ok call completed
Near Redlands, CA 92374
Daniel P.
Job Details: 08/01/2018
MAYTAG WASHER MVB835DW1 washer not cycling properly ran diagnostics, motor noisy found loose stator tightened retested and recalibrated all ok call completed.
Near Madera, CA 93636
Douglas
Job Details: 08/01/2018
ge air conditioner AHS14AXL1 Unit is damaged out of box all sides are dented foam inside the unit is broken condenser is damaged called tech line 180730-003009 18003861215 tech line advise me to give customer this information so unit can be dealt with customer relations about replacement of unit
Near Madera, CA 93638
Douglas
Job Details: 08/01/2018
FRIGIDAIRE REFRIGERATOR FFHS2611PFEA Customer states unit making noise found fan blade to be hitting ice causing motor to stop causing Motor to go out removed and replaced motor cleared ice from unit adjusted fill tube so it does not leak unit is working properly no noise; used 242018301 (Motor Condenser)
Near Merced, CA 95340
Danny
Job Details: 08/01/2018
WHIRLPOL REFRIGERATOR WRV986FDEM01 Found door gaskets to be damaged one is torn the other the magnetic strip is flipped over need to replace door gasket’s door gaskets not sealing causing warm air into unit causing fan to hit ice build up due to air leak; ordrng 2 W10846057 (gasket-fip)s, Remove and replace door gasket and Evapharness unit is working properly no noise
Near Atwater, CA 95301
Douglas
Job Details: 08/01/2018
ROPER WASHER RTW4516FW2 Customer states unit fills up then immediately drains ran through diagnostics check control found control head pressure hoses disconnected from unit reinstalled pressure hose unit is working properly;
Near Chowchilla, CA 93610
Douglas
Job Details: 08/01/2018
maytag washer MVWB835DW1 Unit out of balance found suspension rods to be out of spec removed and replaced suspension rods W11130356. unit is working properly.
Near Turlock, CA 95382
James R.
Job Details: 08/01/2018
whirlpool washer WFW85HEFC1 Found outer door to be defective from factory. Removed and replaced door W10877397. Unit working properly
Near Turlock, CA 95380
James R.
Job Details: 08/01/2018
kitchenaid dishwasher KUDS30IXBL1 F2e1 f6e2 f6e1 f6e4. Drain pump making loud noise when spinning. Found propeller to be wobbly. Also unit has pointers on ui being bad. Control shorted out due to bimetal. Unit needs ui, control and drain pump.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10380685 (cntrl-elec) and 1 WPW10500172 (panel-cntl), Removed and replaced all parts. Unit working properly.
Near Hilmar, CA 95324
James R.
Job Details: 08/01/2018
whirlpool refrigerator WRF954CIHM00 Found unit to be not level, leveled best I could due to floor being really out of level. Referred customer back to use and care; unit functions as normal.
Near Mariposa, CA 95338
James R.
Job Details: 08/01/2018
whirlpool dishwasher DU8500XX3 Found float to be broken. Removed and replaced float. Unit working properly ; used 1 WP3376397 (FLOAT)
Near Hesperia, CA 92345
Chris
Job Details: 08/01/2018
WHIRLPOOL OVEN WFG505M0BS3 Front right burner and also center burner are not igniting. Also bumpers are missing four burner grates. Ordering parts listed scheduled for Monday 10 to 12. Thanks Chris; ordrng 8 W10919249 (bumper)s and 1 WPW10515454 (burnr-head) and 1 WPW10515455 (burnr-head), replace defective burner head and also replaced bumpers on the burner grill that were missing.
Near Hesperia, CA 92345
Chris
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Showed up at customers home. After talking with customer I informed her that I’m replacing same parts that were replaced before. rescheduling for Monday so I can Can document With tech line so I can get a reference number and ask questions Needed to complete this job. Please call customer Monday morning for a time.On return visit contacted tech line got a SR number 7722580121. Coil was completely iced up in refrigerator compartment. w11033419 per tech line replacing control board and also new evap cover. I proceeded to deice coil and remove and replace parts listed. Put all shelving and drawers back in refrigerator refrigerator is functioning properly.
Near Phelan, CA 92371
Chris
Job Details: 08/01/2018
MAYTAG WASHER MVWB855DC2 Customers wash machine is making a grinding sound again. First I answered wash machine for diagnostics received an F0E3. Which is off-balance Error code. I’ve been cleared the code and ran test 51 was able to repeat the noise the customer was hearing.Washer needs another gear case . On return visit replaced gear case and rotor. And ran test 51 which calibrated unit and then ran test 52 everything checked out good. Wash machine is functioning Properly now and no more grinding sound. USED W10811956 (Gearcase) W10915701 (Rotor) W10752189 (Screw)
Near Victorville, CA 92395
Chris
Job Details: 08/01/2018
WHIRLPOOL DRYER WGD49STBW2 On today’s visit replace defective blower motor and blower will put all parts back together cycle dryer on everything is functioning normally. Job complete;
Near Victorville, CA 92395
Chris
Job Details: 08/01/2018
Found drain pump motor Burt up. Replaced and connected water and drain hose to test at store. Ran washer thru test everything checked good. Job complete ; used W10876600 (Pump)
Near Los Banos, CA 93635
Irvin
Job Details: 08/01/2018
MAYTAG WASHER MVWB765FW2 The unit water leveled not good. Checked error codes found two,codes: F0/E3- OVER LOAD, F7/E9-LOCKED ROTOR. CUSTOMER INSTRUCT, CUSTOMER NEEDED KNOWLEDGE ON FEATURES AND FUNCTIONS. THE UNIT IS OPERATIONAL, CUSTOMER HAD QUESTIONS ANSWERED ABOUT WATER LEVELS.
Near Firebaugh, CA 93622
Irvin
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW5000DW1 Unit not agitating. Wash plate is worn, hub is weak. Needs wash plate. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate), Removed wash plate and hub. Replaced components. Completed assembly. Calibration passed. All functions function.
Near Mendota, CA 93640
Irvin
Job Details: 08/01/2018
whirlpool refrigerator WRF535SMBB00 Freezing food in the fresh. There is a torn gasket. The fresh food in the storage bins are loaded correctly. Experiencing frozen food at lower area of the fresh section. ; ordrng 2 W10830206 (gasket-fip)s and 1 W10830307 (shelf-glas) Replaced gaskets and shelf. Adjusted temps back to recommended setting. Customer says frost built up on lower setting. All function normal.
Near Fresno, CA 93723
Irvin
Job Details: 08/01/2018
jennair icemaker JIM158XYRS1 The unit is making ice. Talking to Customer said one day ice was there, next day all ice is gone. The unit needs a bin thermistor. ; ordrng 1 WPW10511923 (thermistor), Removed power. Replaced bin thermistor. All functions normal. Unit functioning.
Near Fresno, CA 93711
Irvin
Job Details: 08/01/2018
KITCHENAID RANGE KSEG700ESS2 Brand new unit is not operating. Lights in no heat. Pulled unit from place to access out let. 240V outlet is inefficient. Line 1 is missing full voltage. Photo of findings. CUSTOMER INSTRUCT CALL ELECTRICTIAN TO REPAIR LINE
Near Fresno, CA 93720
Irvin
Job Details: 08/01/2018
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Ice maker upper the flex tray is stuck side ways. The mold is misshaped. Replaced THE UPPER IM 5303918493 (Icemaker), POWERED unit cycled. All functions normal.
Near Fresno, CA 93710
Irvin
Job Details: 08/01/2018
whirlpool dryer WGD4815EW2 Customer states the unit is not stopping, says timer is not advancing. Allowed to terminate post cool down. After 10 minutes the time is not advancing. Venting clear unit is functions the time is bad. replacing timer. ; ordrng 1 WPW10185981 (timer), Removed power. Removed power. Installed replacement timer. Test good. All ops function.
Near Clovis, CA 93619
Timothy
Job Details: 08/01/2018
whirlpool washer MVWX700XW1 Customer canceled through WP website on Saturday. Service is no longer required.;
Near Clovis, CA 93611
Timothy
Job Details: 08/01/2018
whirlpool dishwasher WDF520PADM7 inspected dishwasher and found the strike fell out of the cabinet. Removed strike from latch and stuck it back in the cabinet. Checked for security. Strike stays in position. Reset the LH mounting bracket screw. It was sticking down and had scraped the top of the console. Ran a service test and found the unit operating as designed. No leaks noted.
Near Sanger, CA 93657
Timothy
Job Details: 08/01/2018
KITCHENAID FREEZER KSC23C8EYW00 Customer states the unit is not freezing . Inspected unit and found partial frost pattern on the FC evaporator. Called WPTS and was told the only way to check for this is to evacuate the system, install a process stub and UV dryer. Parts are covered for 120 months labor for 60 month
Near Visalia, CA 93277
Enrique
Job Details: 08/01/2018
MAYTAG DRYER MGDC215EW2 Inspected a Maytag dryer, unit not powering on . I found an open thermal fuse . Installed new fuse , truck stock . All functions checked normal . ; used 1 W10909685 (THERMAL FUSE )
Near Stratford, CA 93266
Enrique
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Inspected a whirlpool refrigerator, RC cooling intermittently . I found the thermostat is broken , only works on max setting . ; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat),
Near Visalia, CA 93292
Enrique
Job Details: 08/01/2018
WHIRLPOOL DRYER WGD8000BW0 Inspected a whirlpool dryer, unit not working . I found the thermal fuse was shorted . I replaced the fuse , truck stock . All functions checked normal at time of service .; used 1 WP3390719 (THERMAL FUSE)
Near Los Angeles, CA 91316
Kenneth
Job Details: 08/01/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 unit control panel is not engaging. Found unit had over temp alarm upon arrival. Reset alarm and unit will now allow selection. Customer approves job at this time. Instructed customer on alarm. Customer okayed to call back if any other issues. No dents dings or blemishes on or around unit.
Near Burbank, CA 91505
Kenneth
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW4950XW0 unit was not stop filling. Ran through cycle and unit passed all tests no error codes. Instructed that customer could have reset board while they unplugged unit. Informed unit is working properly and to call back if any other issues.
Near Los Angeles, CA 91342
Kenneth
Job Details: 08/01/2018
whirlpool washer WTW7000DW3 F0e3 error code found on unit. Ran unit through test cycle and found unit working properly. Ran and found overload issue, cleared codes, No more faults found. Unit is working properly. Customer approves job at this time. No dents dings or blemishes on or around unit caused by technician. Job complete. Instructed customer to call back if any issues. Instructed on loading clothes