Near Los Angeles, CA 90049
Isidore
Job Details: 05/27/2020
WASHER MAYTAG MVWP575GW0 "Found no codes washer not agitating or spinning, run capacitor W11227944 oily part ordered; ordrng 1 W11227944 (capacitor)"
Near Fontana, CA 92335
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL NOTAVAILABLE Office said to cancel call per customer.
Near Merced, CA 95340
Kenneth
Job Details: 05/27/2020
OVEN WHIRLPOOL WOS72EC0HS01 Installed cintrol panel. Set time and date. Testdd functions. Unit working properly.
Near Los Angeles, CA 91342
Raymond
Job Details: 05/27/2020
ICEMAKER WHIRLPOOL WRT318FZDM05 "Upon arrival cx states un8t doesn’t stop making ice, found unit missing shut off arm extension. Need to speak with Dave.; schdld next appmnt for 5/26 TUE !"
Near Merced, CA 95341
Kenneth
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM00 Installed ui harness anf cover. Tested. Unit is working properly. Custimer approves function at this time
Near Riverside, CA 92504
Kevin
Job Details: 05/27/2020
WASHER MAYTAG MVWB835DW4 Unit not spinning. I tested unit and found slider stuck in clutch not allowing unit to spin basket. Removed and replaced slider. Tested unit. All tests good. ; used 1 W10734521 (SLIDER) from stock
Near Los Angeles, CA 91406
Randy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Defrosted ice Build up with steamer. Removed and replaced motor eve app and control. Now working as designed job complete
Near Los Angeles, CA 91342
Raymond
Job Details: 05/27/2020
RANGE WHIRLPOOL WFG505M0BS3 "Upon arrival cx states unit not igniting instantly on left front burner, found burner cap offset from burner head. Realigned and tested, 7nit functions as designed. Cx states the burner does not ignite at all, showed cx unit is igniting, cx has had the concern of long ignition from the beginning, informed cx 3-5 clicks is perfectly normal, and to follow prior use and care tips. Directed cx to WP cx service, unit functions as designed."
Near Los Angeles, CA 91401
Raymond
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW85HEFC "Upon arrival cx states unit makes a loud noise during operation. Found drain pump grind8ng. Replaced and tested, unit functions as designed."
Near Victorville, CA 92392
Cesar
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS312SNHB00 Pocket for cam in the door is to big and causes cam to move around when door is opened and closed rerouted for door. Cam is now damaged rerouted for cam and door ; ordrng 1 LW10912374 (dor-fip) and 1 W11223753 (nameplate) and 1 W11397972 (CAM)
Near Newman, CA 95360
Kenneth
Job Details: 05/27/2020
WASHER WHIRLPOOL MVWB765FW3 F8e1 error code. Indicating ling fill repkaced water valve and tested. Unit is now working properly.
Near Victorville, CA 92395
Cesar
Job Details: 05/27/2020
MICROWAVE OVEN WHIRLPOOL WMH32519FS0 Found open fuse caused by failed door switch rerouted for switch kit and will use fuse fuse on return ; ordrng 1 W11244494 (interlock)
Near Los Banos, CA 93635
Kenneth
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Gapping in freezer door gasket. Heated gasket to mold it. Applied pressure for 10 minutes to ensure proper sealing. Unit eorking properly
Near Los Angeles, CA 91402
Raymond
Job Details: 05/27/2020
RESIDENTIAL REFR WHIRLPOOL KRMF706EBS01 "Upon arrival cx states unit does not hold ice, ice melts. Also ice maker not harvesting properly. Found shorted ice maker controls and ice box fan not spinning. Reds ice box fan motor ice maker and controls.; rqstng P&A on 1 W10846539 (evaporator fan blade) and 1 W11294907 (icemaker) and 1 W11330971 (CTRL) and 1 WPW10675033 (cntrl-elec)"
Near Los Angeles, CA 90049
Isidore
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW7300DW0 "F9E1 long drain verified , removed old drain pump, and installed new drain pump. Test for leaks and operation, washer working at this time"
Near Los Angeles, CA 90049
Isidore
Job Details: 05/27/2020
DRYER MAYTAG MGDX655DW2 "No codes found , customer instruct on cycle selection and explained wrinkle control feature, operation on sensor dryer , page 5 -8 use and care guide"
Near Los Angeles, CA 90272
Isidore
Job Details: 05/27/2020
DRYER MAYTAG MGD3500FW0 "Test and Found dryer heating and venting cleared, test run dryer to customer satisfaction for 20 minutes, no problems found at this time"
Near Los Angeles, CA 91401
Raymond
Job Details: 05/27/2020
OVEN WHIRLPOOL GBD307PDB7 Upon arrival cx states unit shuts off and shows PF intermittently and no power outage happened in home. Tested and found faults for control board. Per tech sheet board needs to be replaced. Control board discontinued.
Near Los Angeles, CA 91402
Raymond
Job Details: 05/27/2020
REFRIGERATOR MAYTAG WRF535SWHZ00 "Installed fan motor and tested, 7nit functions as designed."
Near Atascadero, CA 93422
Tom
Job Details: 05/27/2020
WASHER MAYTAG MHW7000AW0 "Entered diagnostics, found error code F9E1, F4E0, F0E1. Cleared error codes, ran diagnostic tests, all components functional, Drain is slow, excessive movement in Tub during Spin Speed Up, replace Shock Absorbers, clear Drain Catch, tech will clear Trap when replacing Shock Absorbers.; ordrng 4 W11415987 (SHOCK-ABSR)s"
Near Bell Canyon, CA 91307
Danny
Job Details: 05/27/2020
DISHWASHER KITCHENAID KDTM404ESS3 Unit is not draining Found faulty drain pump Replaced drain pump and reinstall washer and ran a self test cycle and unit completed with no leaks and no issues Unit is working properly .
Near Cayucos, CA 93430
Tom
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Found unit not cooling, customer states that there is damage to back wall. Visual inspection shows damage to Condenser, oil present. When plugged in, all other components functional, order and replace Condenser Coil and reschedule with Sealed System Tech. Order Drier and Compressor with System Parts for Sealed System Tech./Condenser Coil - (WPW10219348)Compressor - (WPW10507886)Drier - (W10843121); ordrng 1 W10843121 (filter dryer) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor)"
Near Paso Robles, CA 93446
Tom
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW4950HW0 "Entered diagnostics, no error codes. Ran diagnostic tests, tech unable to recreate noise. Customer has recording, sound of random, plastic clicking during Spin, Cam failure. Reorder and install Splutch./Splutch - (W10721967); ordrng 1 W10721967 (drive pulley)"
Near Adelanto, CA 92301
Cesar
Job Details: 05/27/2020
WASHER MAYTAG MVWB755DW0 "Following codes found stored in memory F7e3 motor over current. f7e9 locked rotor f0e5 overload. Found failed wash plate, gear case, and motor, stripped splines on gear case and wash plate, failed seal caused motor to get wet and damaged motor. CX decline at the moment "
Near Temple City, CA 91780
Stephen
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Ran diagnostics. Ice maker is leaking. HV control is not keeping temps.Ice not dispensing. Auger not turning. FC temp is fluctuating. Found open bi- metal. FC MUST be completely defrosted for 2 days before service. ;1 W10873791 (ICE MAKER) and 1 W11109888 (ICE CONTAINER) and 1 W11172798 (CONTROL) and 1 W11202789 (MOTOR- AUGER) and 1 W11449066 (HARNESS- FC) and 1 WP2220458 (COUPLING) and 1 WPW10258544 (SHAFT)
Near Camarillo, CA 93012
Joe
Job Details: 05/27/2020
RANGE WHIRLPOOL WFE505W0HS1 Units control is not providing power to the bake elements causing it to not heat. Ordering parts.; ordrng 1 W11314391 (cntrl-elec)
Near Colton, CA 92324
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Dead machineConfirmed ......inop compressor........ replaced relay and overload assembly.As designed op returned relay assembly was shorted.; pckd up 1 WPW10448874 (start-dev)
Near Calimesa, CA 92320
Rod
Job Details: 05/27/2020
DRYER MAYTAG MEDB765FW0 "Dead machine. Confirmed Found open thermal fuse and replaced. Tested unit, designed op was restored."
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
DISHWASHER AMANA ADB1400AGW1 Does not dryJust installed with reversed polarity willContract installer to return to address electrical issues
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
DISHWASHER MAYTAG MDB4949SDM Smoking and heating element not working correctlyConfirmed Element working as designed after reconnecting heater in control by running diagnostics
Near Yucaipa, CA 92399
Rod
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 makes noiseConfirmed......normal sound level once product started back up.Call taker told consumer to change temp control setting.....all the lights stayed on and no temp could be controlled. Had to reset temp control and return product back to as designed operation.
Near Riverside, CA 92505
Kevin
Job Details: 05/27/2020
DISHWASHER KITCHENAID KUDE70FXSS3 Upper rack rails separated and upper rack fell down and damaged adjusters. Unit will not run with upper rack in place. Unit needs new left and right side rails and adjusters. Needs autho. Ordering parts. ; 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10546503 (adjuster)s
Near San Bernardino, CA 92407
Rod
Job Details: 05/27/2020
WASHER MAYTAG MVWB865GW1 "Noises in spinConfirmed........ rotor hitting drain pan when washing a heavy load. Installers had not mentioned the possible issues surrounding the use of certain configurations of drain pain nor are thes issues in any operators guide. Unless there was technician intervention, the consumer would not know about these types of conditions"
Near Perris, CA 92570
Kevin
Job Details: 05/27/2020
WASHER MAYTAG MVWP575GW0 "Unit not spinning. I tested unit and found no voltage to motor in spin diagnostic. Ordering motor, capacitor, shifter and main control. ; ordrng 1 W11212745 (actuator) and 1 W11222082 (motor-drve) and 1 W11227944 (capacitor) and 1 W11411581 (CNTRL-ELEC)"
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRT541SZDW00 RC door not sealing. I inspected unit and found door sagging about a 1/2 inch. I tried adjusting door but door is damaged and not adjusting. Door is warped. Needs door and hinges. Customer is moving at the end of the month to a address outside of our service area. Door will not be in before customer moves.; schdld next appmnt for 5/28 THU !
Near Moreno Valley, CA 92551
Kevin
Job Details: 05/27/2020
WASHER MAYTAG MVWB855DC3 Unit not draining. I tested unit and had no voltage to pump. Failed main control. Pump could be shorted which caused damage. Ordering main control and pump. ; ordrng 1 W10876600 (drain pump) and 1 W11171748 (cntrl-elec)
Near Moreno Valley, CA 92557
Kevin
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW8040DW4 Unit making loud squealing sound when spinning. Found squeal coming from gearcase shaft rubbing on tub seal. Ordering gearcase and wash plate. ; ordrng 1 W10775188 (washplate) and 1 W10811956 (GEARCASE)
Near Los Angeles, CA 90272
Isidore
Job Details: 05/27/2020
REFRIGERATOR KITCHEN AID KSSC36FKS00 "Called customer,stated icemaker working at this time to call back if problem returns"
Near Stevenson Ranch, CA 91381
Randy
Job Details: 05/27/2020
MICROWAVE JENN-AIR JMW3430DS02 Removed and replaced console. Now working as designed job complete.
Near Thousand Oaks, CA 91362
Aaron
Job Details: 05/27/2020
FREEZER JENN-AIR JF36NXFXDE01 No lights on one circuit lighting up needs new harness and extra light pucks ordered parts ; ordrng 1 W10565852 (harns-wire) and 3 W10908166 (module)s
Near Calabasas, CA 91302
Isidore
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF989SDAB03 "I call customer and they preformed power cycle, icemaker working at this time"
Near Westlake Village, CA 91362
Aaron
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW6620HW0 "Ripped door boot , needs new one ordered parts ; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow)"
Near Calabasas, CA 91302
Isidore
Job Details: 05/27/2020
DRYER - GAS WHIRLPOOL WGD7000DW3 "Found dryer not heating removed front panel found radiant sensor terminal disconnected, repaired terminal connector to radiant sensor, reinstalled front panel. Dryer working at this time."
Near Apple Valley, CA 92308
Cesar
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Evap frozen again last visit customers declined parts and did so again on this visit . Drain pan has a bow I believe water accumulation on left hand side of pan is what is causing the evap to frost over. Recommend drain pan to be replaced. Drain pan can not be replaced without removing evap. If putting back on route in the future order evap, dryer and drain pan. And again customer is declining repair at this time stating they are replacing unit"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/27/2020
FREEZER WHIRLPOOL KRMF706EBS01 "Checked the unit is no longer functioning user interface is glitching on and off , water and ice not functional , no lights , disconnected the deli board still nothing reset orders all of the DC Circuit boards replaced the main board still nothing works correctly, need parts and set on a day the tech line is working to get help and document what’s going on with unit , ordered parts ; ordrng 1 W10804160 (cntrl-elec) and 1 W11330971 (U I BOARD ) and 1 WPW10769076 (cntrl-elec)"
Near Moorpark, CA 93021
Aaron
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Customer not available till June 6th Unit icemaker has a broken module , over filling water need ice maker and water valve , freezer drain is iced over needs to be replaced and cleared as well , temp are not consistent also needs thermostat ; ordrng 1 WP2196003 (barrier) and 1 WPW10300022 (icemaker) and 1 WPW10583800 (thermostat)"
Near Riverside, CA 92505
Kevin
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRS526SIAE00 unit not dispensing ice. I found 120v to ice maker. Ice maker had a stuck cube. Unit tests good and ice maker cycled. No repair needed.
Near Dos Palos, CA 93620
Kenneth
Job Details: 05/27/2020
DRYER ELECTRIC MAYTAG MVWC416FW0 Not advancing through cycke. Unit has a long gill. Water folenoid not opening fully. Ordering water valve. Motor circuit fsukty. Trying to turn tub both left and right at the sane time. Ordering control and motor. ; ordrng 1 W11210459 (Valve) and 1 W10832724 (Motor) and 1 W11125011 (Control)
Near Riverside, CA 92506
Kevin
Job Details: 05/27/2020
DISHWASHER KITCHENAID KDTM354ESS3 Door handle came loose. I found that bolt under door handle was not snug and allowed set screws to back out. I tightened screws. All tests good.
Near Camarillo, CA 93010
Joe
Job Details: 05/27/2020
DISHWASHER KITCHEN AID KDTE334GPS0 Unit has burnt wiring . Wires burnt that lead to heater. I do not believe the burning wire problem can be repaired on this unit because I’ve already replaced all controls and harness. I recommend replacing unit due to fire hazard.i will contact whirlpool safety Tuesday.; schdld next appmnt for 5/26 TUE !
Near Bakersfield, CA 93306
Patrick
Job Details: 05/27/2020
WASHER WHIRLPOOL MHW8630HC Customer instructed on use and care. All ops chedked good. Unit was locked and customer didn’t know how to get out. Instructed on locking panel
Near Fillmore, CA 93015
Aaron
Job Details: 05/27/2020
DRYER AMANA NGD4655EW2 "Cracked igniter , replaced tested unit now heating correct at this time ; used 1 279311 (IGNITOR KIT & BRACKE) from stock"
Near Simi Valley, CA 93065
Aaron
Job Details: 05/27/2020
REFIRGERATOR WHIRLPOOL WRT311FZDW01 Unit has a gap left top corner shimmed lower door up and heated up gasket tested unit is now sealing good oper ok now at this time
Near Madera, CA 93637
Kenneth
Job Details: 05/27/2020
RESIDENTIAL REFR WHIRLPOOL WRF535SMBM00 Installed damper and tested unit. Unit is now eorjing properly. Customer approrves function at this time.
Near Upland, CA 91786
Tyler
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 Customer stated that unit turns on and off by itself when unit is running its cooling just fine period of ordering control boards not all in stock.; ordrng 1 WPW10453401 (Elec cntrl) and 1 WP-W11380560 (Elec cntrl) and 1 WP-W10759802 (Elec cntrl)
Near South Pasadena, CA 91030
Francisco
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL MTB1956GEW Removed and replaced relay kit and evap fan motor. Unit now checks ok.
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
COOK TOP WHIRLPOOL N/A Set simmer setting.
Near Oxnard, CA 93033
Joe
Job Details: 05/27/2020
WASHER WHIRLPOOL WTW4850HW1 Customer believes unit is leaking. Found water is spilling out due to customer putting off balances loads in unit and water spilling out. Informed customer of correct way to load washer. Job complete.
Near Clovis, CA 93619
Timothy
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 IM was binding. Replaced IM.
Near Bakersfield, CA 93309
Patrick
Job Details: 05/27/2020
DISHWASHER KITCHENAID KDTE334GPS0 Found the unit smelling. Customer has ran dishwasher cleaners. Needs new motor. Place on cancelation ; rqstng P&A on 1 W11162733 (pump&motor)
Near Fresno, CA 93730
Timothy
Job Details: 05/27/2020
KITCHEN WHIRLPOOL KDTE234GPS0 Unit had a door alignment issue. Corrected this and tested. Unit checks ok.
Near Castaic, CA 91384
Randy
Job Details: 05/27/2020
DRYER MAYTAG MGDB765FW0 Replace thermal fuse and fuse in Qatar know he found bad igniter Replace with truck stock. Now working as designed job complete ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Bakersfield, CA 93301
Patrick
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW5090JW0 Unit has an issue with door. Locks and doesn’t show the units door is open ; ordrng 1 W11035628 (latch) and 1 W11334605 (CONTROL)
Near San Fernando, CA 91340
Raymond
Job Details: 05/27/2020
LAUNDRY WHIRLPOOL MGDX655DW Upon arrival cx states unit not drying properly. Unit will finish and clothes still wet on the inside of clothes like a blanket. Informed cx overloading unit or single bulk items can cause poor drying performance. Instructed cx on proper use and care. Dryer cycling at 155 exhaust temp cutoff and 120 cut in.
Near Madera, CA 93638
Kenneth
Job Details: 05/27/2020
DRYER WHIRLPOOL WED4815EW1 Lint trap breaking due to vdbt chute causing breakage. Replaced vent chute abd vent. Tested unit. Unit is now working properly
Near Templeton, CA 93465
Tom
Job Details: 05/27/2020
WASHER MAYTAG MVWB766FW1 "Entered diagnostics, found error code F7E9, F2E1. Cleared error codes, ran diagnostic tests, Lid Lock good, Water Valves good, Drain good, Agitate and Spin not functional. Visual inspection shows Rotor jammed on Stator, wear over time, order and replace Stator and Rotor, order Clutch and Slider. Tech will return with Gearcase./Stator - (W10754158)Rotor - (W10754161)Clutch - (W10754448)Slider - (W10734521); ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
Near , CA 91351
Raymond
Job Details: 05/27/2020
RANGE WHIRLPOOL WGG745S0FS02 "Upon arrival cx states unit left front burner clicking and won’t stop. Found shorted switch harness. Replaced manifold and tested, unit functions as designed."
Near Santa Maria, CA 93455
Chase
Job Details: 05/27/2020
DISHWASHER WHIRLPOOL WDT750SAHW0 Don’t have part and needing.
Near Paso Robles, CA 93446
Tom
Job Details: 05/27/2020
COOKTOP JENN-AIR JGC7636BP00 "Found unit not arcing at Front Center Burner. All other components functional, order and replace Switch Harness, order Valve Assembly, Spark Module, and Electrode./Spark Module - (WP8190929)Electrode - (W10617808)Valve Assembly - (WPW10617391)Switch Harness - (W10617680)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10617680 (harns-wire) and 1 W10617808 (igntr-surf) and 1 WP8190929 (module-spk) and 1 WPW10617391 (manifold)"
Near Upland, CA 91786
Tyler
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer Stated that the ice maker had fallen down and customer was unable to pool cherry out and freezer. Fixed ice maker and tested all works good at this time unit is not hook to water told customer noise she was hearing was the ice maker trying to fill with water. Turned ice maker off.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 05/27/2020
REFRIGERATOR JENN-AIR JCD2595WEK02 Customer stated ice maker stopped working. Found cube jammed an ice maker causing ice maker not to cycle. Removed cyclist maker all works good at this time
Near Upland, CA 91784
Tyler
Job Details: 05/27/2020
RANGE KITCHENAID KSDG950ESS1 Customer stated that the oven has not heated since he bought it. Kitchen was remodeled 4 years ago customer has never used oven in 4 years. Could not find to 220 at wall outlet customer to have electrician check outlet.
Near Bakersfield, CA 93313
Patrick
Job Details: 05/27/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Removed and replaced door tested unit all ops checked good
Near Los Angeles, CA 90077
Isidore
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW95HEXR2 "Found and verified F6E1 MCU WPW10374126 error, part ordered; ordrng 1 WPW10374126 (cntrl-elec 267.32)"
Near Los Angeles, CA 90077
Isidore
Job Details: 05/27/2020
WASHER MAYTAG MHW8100DW0 "Found F3E1 pressure sensor error WPW10448876, remove top panel , old pressure sensor and installed new pressure sensor test washer operation , sound touch control W10774411 leds flashing , touch not always working. Door hinge WPW10208415 broken door hanging. Caps WPW10208398; ordrng 1 W10774411 (console) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge), used 1 WPW10448876 (SWITCH-WL) from stock"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 05/27/2020
WASHER MAYTAG MVWC555DW Customer stated that the unit will not start. Found clogged pymo. Fixed and tested all works good at this time.
Near Los Angeles, CA 91423
Isidore
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Found freezer led module W10695459 not working per technical service pointer W11460554; ordrng 1 W10695459 (module)
Near Bakersfield, CA 93306
Patrick
Job Details: 05/27/2020
WASHER WHIRLPOOL MHW8630HC Customer instructed on use and care. All ops chedked good. Unit was locked and customer didn’t know how to get out. Instructed on locking panel
Near Beverly Hills, CA 90210
Isidore
Job Details: 05/27/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Not able to duplicate any noises at this time, possibly diffuser, defrost cycle or faulty compressor operation, from customer explanation"
Near Beverly Hills, CA 90210
Isidore
Job Details: 05/27/2020
WASHER WHIRLPOOL WFW92HEFW0 "Removed detergent dispenser found cartridge jam cleared cartridge jam, reinstalled cartridge test detergent operation. Washer working at this time."
Near Pasadena, CA 91106
Francisco
Job Details: 05/27/2020
DRYER - ELECTRIC WHIRLPOOL WHD5090GW0 Found no error codes. Explained to cx how ventless dryers take a bit longer to dry. Also educated him on features on unit.
Near Bakersfield, CA 93312
Jim
Job Details: 05/23/2020
REFRIGERATOR JENN-AIR JFFCC72EFP00 Fresh food evaporator is iced over again. Rev A. SR 7727888532; ordrng 1 W10815734 (cover-evap) and 1 W11332011 (BOARD)
Near San Bernardino, CA 92411
Rod
Job Details: 05/23/2020
REFRIGERATOR MAYTAG MFI2269DRM01 No ice production Confirmed icemaker stalled at 1:00 position would not reactivate on thermostat. Replaced icemaker. As designed op returns in 24-48hrs.; used 1 W10882923 (ICEMAKER) from stock
Near Simi Valley, CA 93065
Danny
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Not making ice Found broken ice maker Replaced ice maker Reinstall and power up Advised client to allow 3 days for a full bucket of ice
Near Santa Paula, CA 93060
Aaron
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW8100BW "Checked unit f51 code was happening and unit was not spinning , checked the stator the rotor bolt was backed out , pulled rotor installed lock tight to the bolt , reinstalled to unit tested operations normal now at this time"
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/23/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Unit still frosting. Contacted Austin 7727884801. Discussed. Thermistor, three way valve, and drain pan fine, only other part is UI which holds logic for defrost.; ordrng 1 W11340158 (Ui)"
Near Santa Clarita, CA 91354
Raymond
Job Details: 05/23/2020
RANGE WHIRLPOOL WFG510S0HS1 "Installed door hinges, tested door. 7nit functions as designed."
Near Santa Clarita, CA 91390
Raymond
Job Details: 05/23/2020
DRYER WHIRLPOOL MGDX655DW2 "Upon arrival cx states 7nit rattles while in use, found seized pulley. Installed dryer repair kit and tested, 7nit functions as designed.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Santa Clarita, CA 91351
Raymond
Job Details: 05/23/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Upon arrival cx states upper wash arm on top of tub is falling off. Found arm missing retainer replaced spray arm and retainer and tested, unit functions as designed."
Near Los Angeles, CA 91402
Raymond
Job Details: 05/23/2020
REFRIGERATOR MAYTAG WRF535SWHZ00 Installed evap motor and harness. Evap motor not turning on. Voltage at motor. Defective motor.; ordrng 1 WPW10128551 (evaporator fan motor)
Near Santa Clarita, CA 91351
Raymond
Job Details: 05/23/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Upon arrival cx states unit not drying dishes well. Tested and found heater working, no fault codes, cx does have some rinse aid in dispenser 1/4 full. Interviewed cx and found cx not following use and care such as priming hot water at sink tap, dishes that hold water are not loaded at angle to allow WP water to fall off properly. Instructed cx on proper use and care. Unit is a plastic tub which will not give same drying performance as stainless steel tub. directed cx to WP cx service. Unit functions as designed."
Near Santa Clarita, CA 91387
Joe
Job Details: 05/23/2020
MICROWAVE KITCHENAID KOCE500ESS09 I was pre Id the wrong appliance manager. ordering correct part. Will return Tuesday.; schdld next appmnt for 5/26 TUE !
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 05/23/2020
ALPHA WHIRLPOOL WFW95HEDC0 Customer was concerned of washer not getting into the spin cycle. I checked the unit and I found the Electronic Control ACU (W11032117) collapsed in between the cabinet and the tub (See Picture) not allowing the tub to move freely due to broken Electronic control tub. Replaced ACU and ran a quick diagnostic test. Tested ok.
Near Canyon Country, CA 91387
Joe
Job Details: 05/23/2020
OVEN KITCHENAID KOSE500ESS00 W10600860Sr 7727844006Spoke to Andrew at Techline and he has told me to heat is rising through unit to fuse ordering shield.; ordrng 1 W10743209 (shield-ht)
Near Palmdale, CA 93552
Jonathan
Job Details: 05/23/2020
WASHER MAYTAG MVWB865GW0 Found defective valve. Fixed valve. Tested unit and is working properly.
Near Lancaster, CA 93535
Jonathan
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW4955HW Found error code lid switch. Needs new lid switch.; ordrng 1 W11307244 (latch)
Near Palmdale, CA 93550
Jonathan
Job Details: 05/23/2020
WASHER MAYTAG MVWC565FW2 Found loose connection to valve. Fixed connection. Tested unit and is working properly.
Near Rosamond, CA 93560
Jonathan
Job Details: 05/23/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found defective dispenser motor.; ordrng 1 W11202789 (motor)
Near Palmdale, CA 93551
Jonathan
Job Details: 05/23/2020
DRYER MAYTAG MGDB835DW2 Found defective rollers and pulley.; ordrng 1 4392067 (dryer repair kit)
Near Turlock, CA 95380
Cruz
Job Details: 05/23/2020
WASHER WHIRLPOOL WTW7500GC0 "Fixed- installed new part (console) calibration test 52 pass, auto test 51 pass as well, no leaks, unit is working as designed, cx ok repair."