Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/03/2018
WHIRLPOOL WASHER - MODEL # WTW5000DW1 PROBLEM DESCRIPTION: UNIT IS STOPPING MID CYCLE. SOLUTION: Specialist found no error codes. Noticed loose wash plate which could have been the cause of the problem and also would effect wash performance. I tightened wash plate and re calibrated unit. All tests good. ; Job Cmpltd,
Near Manteca, CA 95336
Randy
Job Details: 05/02/2018
Maytag Refrigerator model # MFT2776FEZ00. Complaint is drawer is hard to open to please check slides. When tech arrived he found the roller chipped ordered rollers. 2 W10248555 (roller)s. Replaced rollers on upper freezer bin, functions tested ok; Job Cmpltd
Near Tracy, CA 95376
Randy
Job Details: 05/02/2018
WHIRLPOOL DRYER MODEL # WGD6600VW1. Complaint is unit is going through the motions but does not dry the clothes. found Thermal fuse open. ordered thermal fuse for unit. WP3392519 (fuse-thrml). Replaced thermoswitch, checked air flow at blower wheel & exhaust vent, tested ok
Near Lancaster, CA 93536
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRX735SDBM00, dispenser is slow and unit is not cooling now. When tech arrived he found the customer having issues with the unit not cooling at all, the control panel read cooling off. He turned on and checked out unit. All ops checked good. May have control issues. Ice maker defective also. It’s getting power and intermittently harvesting. Needs 2 controls and ice maker ; ordrng 1 W10882923 (ICE MAKER ) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec), On return visit tech removed and replaced parts listed and retested unit job completed.
Near Palmdale, CA 93551
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number RS25AWXVW00, unit stopped working. When tech arrived he found unit not turning on. Plugged in an touched the timer. It started to cool but needs new defrost timer W10822278. ON return visit tech removed and repalced timer and retested unit and it works as designed.
Near Palmdale, CA 93550
Cher
Job Details: 05/02/2018
Whirlpool washer model number WTW4616FW1, washer not completing the cycles. When tech arrived unit not wanting to complete cycles. Checked errors and found a long drain error, off balance load, and lid lock. Checked ops of pump and it was not operating properly. Motor stalls and then works. Needs new pum ; ordrng 1 W10919003 (PUMP). ON return visit tech removed and replaced pump and retested unit and now it works as designed.
Near Palmdale, CA 93550
Cher
Job Details: 05/02/2018
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Maytag dryer model number MGDC300BW0, noisy during operation. When tech arrived unit is making a squeak noise. Intermittent noise. Opened up the dryer and there is signs of the belt rubbing and rollers wearing down. Needs new repair kit. Removed and replaced from stock 4392065 dryer repair kit.
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KSSC48QMS03, unit is not cooling in the fridge section. When tech arrived control on the front is flickering off and on. And the relays of control are clicking off and on. Needs new control kit, ordrng 1 W10818296 (cntrl-elec). On return visit tech removed and replaced the control he ordered. Retested unit and it works as designed.
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Whirlpool icemaker model number GZ25FSRXYY7, not making water or ice. When tech arrived he found the ice maker defective. Wasn’t harvesting anything tech touched it and it started to work. Needs new ice maker. And I broke a bin that will need to be replaced ; ordrng 1 W10882923 (ICEMAKER ) and 1 WPW10212139 (bin-cntlvr). ON return visit tech removed and replaced parts ordered and tested unit and it works as designed.
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER- MODEL # MHW4300DC0 PROBLEM DESCRIPTION: CUSTOMER IS NOT ABLE TO OPEN THE DOOR AT THE NED OF CYCLE. IT HAS TO BE UNPLUGGED. SOLUTION: Ran a diagnostic test and found no error codes. Also ran a quick diagnostic test and it passED. Ordered a new latch assembly.; ordrng 1 WPW10443885 (door lock) Replaced door latch. Ran a diagnostic test. Tested ok; Job Cmpltd,
Near Camarillo, CA 93012
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL RANGE - MODEL # WFC310S0ES0 PROBLEM DESCRIPTION : ELECTRIC RANGE BURNERS ARE NOT HEATING. SOLUTION : Specialists checked unit and found incorrect amount of voltage. (Only 120 V): suggested to the customer to call an electrician. Customer recently moved to the house, brand new range never used.; Job Cmpltd,
Near Ventura, CA 93003
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # WTW8500DC1 PROBLEM DESCRIPTION: WASHER ERROR LF NOT FILLING WITH WATER SHUTS OFF AND DRAINS SOLUTION: Checked unit in diagnostic and found cold and hot water solenoid not working. Removed and replaced the valve assembly( w11165546) from truck stock. Tested ok.; Job Cmpltd,
Near Oxnard, CA 93036
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL OVEN - MODEL # WEG515S0FW0 PROBLEM DESCRIPTION : UNIT IS NOT REACHING THE RIGHT TEMPERATURE. SOLUTION : Tested oven with a thermometer and calculated average temperature, when the oven was set at 350 deg the average temperature was 367 deg, for this test I used 4 high and 4 lows that not counting the first high that was 445 deg. I adjusted the oven temperature removing 15 deg. Tested ok.; Job Cmpltd,
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL ELECTRIC DRYER - MODEL # WED75HEFW1 PROBLEM DESCRIPTION: Unit was making a squealing sound, has power but no function. Solution: Checked unit and ran diagnostics. Found the error codes. Checked unit and removed panels and verified that dryer wheels are working properly. Assembled unit back and found the plug not suppling proper voltage to unit. Customer is having electrical replace the breaker. ; Job Cmpltd, saved tckt [SdLink\187764a.png] (via SDM) /¯¯¯
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WED75HEFW1 PROBLEM DESCRIPTION: UNIT DRUM IS NOT SPINNING DURING THE WASHING CYCLE SOLUTION: SPECIALIST ran diagnostics found error codes. Checked voltages unplug and on unit harness getting proper voltage. Ran test #1 on tech sheet and passed. Called techline and adviced to replace ccu board. Ordered part. Removed top panel, control board and UI panel. Installed new parts and assembled unit. Unit is now working as design.; Job Cmpltd,
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
KITCHEN AID DISHWASHER - MODEL # KDTM354DSS5 PROBLEM DESCRIPTION - Water is not coming through into unit and is making a loud grinding and clicking noise. Solution: Specialist ran diagnostics and no error codes found. Completed diagnostics and no problems. Unit is working as design.; Job Cmpltd,
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR - MODEL # KSBS25INSS03 PROBLEM DESCRIPTION: Refrigerator is not cooling properly SOLUTION: Unit not cooling found no dc voltage from control to inverter and condenser fan also not running only thing running was the evaporator fan motor- determined failed compressor (8201675) after tapping high side of the sealed system and finding about 1/2 cup of oil also determined new control (W10823804) not working properly because of lack of voltage to components ; Replaced compressor and control recharged unit with 6 oz if 134a unit tested good at this time ; Job Cmpltd
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER - MODEL # MVWX655DW1 PROBLEM DESCRIPTION: very little water goes in and the laundry is half dry and half wet, clothes are not getting wet during cycle Solution: Tested unit no codes recorded ran test cycle all checked good customer instruct on water levels and cycle selection ;, Job Cmpltd,
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/02/2018
AMANA RANGE- MODEL # AGR5330BAS3 PROBLEM DESCRIPTION: LEFT FRONT BURNER IS NOT LIGHTING UP PRE ID DEPARTMENT: Based off problem description our company ordered the following parts before the first initial visit. : Wpw10636224/burnr-top Wp6610341/module-spk Wpw10209656/igntr-surf Wpw10209657/igntr-surf Soultion: front left burner found ignitor pushed down to far causing nearest ground to ignitor to the burner and not the cap. Causing spark not to meet with gas. Adjusted ignitor and all tested good ; Job Cmpltd, saved tckt
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # WTW5840BW0 PROBLEM DESCRIPTION : WP WASHER MAKING NOISE LIKE BEARINGS ARE GOING OUT --specialist found failed bearing caused by a failed tub seal. Seal caused water to leak on to bearing and actuator belt and pulley are also worn ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL RANGE - MODEL # WFG515S0ES PROBLEM DESCRIPTION : Water Filter Stuck Solution: Filter stuck had remove filter housing and put in a vise in order to remove filter. Reinstalled filter housing and installed new filter filter now comes in and out without problems ; Job Cmpltd
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # MVWB835DW1 PROBLEM DESCRIPTION: WASHER IS NOT FILLING TO CORRECT WATER LEVEL WITH CORRESPONDING CYCLE CHOSEN. SOLUTION: Specialist found pressure switch hose clogged no allowing proper pressure to build in hose to determine water level cleared and unit tested well ; Job Cmpltd,
Near Moorpark, CA 93021
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WTW7300DW1 PROBLEM DESCRIPTION; UNIT IS LEAKING FROM A STEEL HOSE WHICH IS THE Y CONNECTION FOR THE STEAM DRY AND COLD WATER LINE SOLUTION: Specialist found one of the connectors was leaking put on Teflon tape and reconnected the hose put pressure back on the waterline unit is not leaking at this point advise the customer if they find leaking again they might need to change out there Y connection and hoses which are not part of the machine operating normal and verified unit under warranty; Job Cmpltd
Near Moorpark, CA 93021
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # MFI2570FEW01 PROBLEM DESCRIPTION: Food freezing in fridge section of the unit. SOLUTION: Specialist Checked operations found that the unit is not hooked up to water and the customer did state that they had a power outage and so it likely took the settings of shutting the ice maker off and the unit froze the fresh food section due to the ice maker trying to make ice when it’s not hooked up to water which were constantly put cold air in there until ice maker is satisfied reset the system instructed the customer operating normal and normal temperature should come back within 48 hrs ; Job Cmpltd,
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL DISHWASHER - MODEL # KUDS01FLBL6 PROBLEM DESCRIPTION: Checked operations customer door latch and catch assembly are too loose to maintain the unit strike position to stay shut ordrng 1 8193830 (latch asy), 2 WE8269209 (switch,door)s and 1 WP8574157 (strike), SOLUTION: Replaced the latch assembly door switches and strike assembly tested operations unit will work as designed now door will close and stay latched; Job Cmpltd,
Near Fillmore, CA 93015
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL FREEZER - MODEL # EV160NZTQ02 Problem Description: FREEZER IS LEAKING WATER INTERNALLY THAT FREEZES AT THE BOTTOM Solution: Pre-ID DEPARTMENT ORDERED W10862416 (TUBE-DRAIN); WP482338 (ADHESIVE) -BASED OFF PROBLEM. SPECIALIST FOUND -Frozen drain and ripped replaced tested unit found unit floor is giving in making the freezer to lean left and forward away from the drain advised to have leveled unit wil drain correct after defrosting and leveling the floor ; Job Cmpltd,
Near Littlerock, CA 93543
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDF520PADM7, unit not cleaning the dishes. Pre-ordered W11025157/wash Motor and WPW10671905 (dispenser). When tech arrived he found unit isn't cleaning as it used too. Motor is not running efficiently top spray arm not moving. Removed and replaced motor and the rinse aid doesn't empty removed and replaced the dispenser as well. Unit works as designed.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # WRT138FZDW00 PROBLEM DESCRIPTION: UNIT IS NOT COOLING AND HAS ICED UP VENTS SOLUTION: Specialist removed and replaced Thermistor ( W10838965), FAN KIT ( W10916494) and CONTROL ( W11211884) Tested operations normal at this time also sealed up cabinet and advised customer to make sure all things with water in it is sealed found a pot of beans with not a sealed cover that would cause the unit to condensate too much and freeze up the return vents along with high humidity levels of weather; Job Cmpltd,
Near Acton, CA 93510
Cher
Job Details: 05/02/2018
Maytag washer model number PAV2300AWW, once drum fills up for rinse cycle and leaks from bottom. When tech arrived he found leak as soon as he turned on the unit. It leaked everywhere. needs new pump WP35-6780. ON return visit tech removed and replaced pump and unit no longer leaks works as designed.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER- MODEL # 187947 PROBLEM DESCRIPTION : UNIT IS MAKING A GRINDING NOISE WHILE IN CYCLE. SOLUTION: Specialist raised the feet of the unit to look under and found that the grinding noise came from heavy loads that were being ran. Unit is working as designed . job compltd
Near Castaic, CA 91384
Cher
Job Details: 05/02/2018
Maytag washer model number MVWC425BW1, door is not closing or locking. Pre-ordered W10404050/lid Lock. When tech arrived he found unit not closing do to bad lid lock he removed and replaced part. Unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDT720PADM, dishwasher turns off by itself. W10876537/pump-drain and Wpw10671941/pump&motor. When tech arrived unit wouldn't power on found burn marks on control at motor connector, unit needs sump assembly and main control ordering W10854231 (cntrl-elec). ON return visit tech removed and replaced control ran diagnostic tests again and unit works as designed.
Near Santa Clarita, CA 91387
Cher
Job Details: 05/02/2018
Kitchen-aid oven model number KODC304ESS00, Unit will not start up after self clean. Pre-ordered W11025102/thermal Fuse, Wpw10176670/blower, Wpw10016550/blower Upper and W11165152/tod. When tech arrived he found bottom oven would not work after self clean. Found bad thermal fuse and TOD blowers were not turning on either removed and replaced parts pre-ordered and unit now works as designed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/02/2018
Maytag washer model number MVWX655DW1, unit makes knocking noise while washing. Pre-ordered W11130362/suspension. When tech arrived he found unit would make a loud noise in the wash and spin cycle. FOund splines on gearcase and washplate stripped also motor making noise when spinning. The unit also had a fault code for main board and shifter. Ordered W10721967 (CAM) and W10902814 (washplate). On return visit tech removed and replaced parts ran diagnostic and unit no longer makes noise and works as designed.
Near La Crescenta-Montrose, CA 91214
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KSC23C8EYY02, has power but freezer not cooling. Pre-ordered Wpw10235503/cntrl-elec, Wpw10453428/fan-scroll, and 2 W10316760/thermistors. When tech arrived he found RC was at 55F evap was frosted up. Defrosted unit removed and replaced parts listed job is now completed. Unit works as designed.
Near La Crescenta-Montrose, CA 91214
Cher
Job Details: 05/02/2018
Whirlpool microwave model number WMH53520CS7, door making loud grinding noise when open and closing. Pre-ordered door W10893415 (door/mw). When tech arrived he tried to lube the door post with silicone to see if it resolves the issue it did not, so he removed and replaced creaking door with door pre-ordered. Job completed.
Near Los Angeles, CA 91352
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KRFF707ESS00, unit is not dispensing ice or water and is over freezing in the freezer section. Pre-ordered Wpw10764668/icemaker and W10841140/adhesive. When tech arrived unit had frost in freezer and was not making ice. Tested and found that icemaker. Also found serviced pointer for frost in freezer followed service pointer and replaced ice maker. Tested unit. Unit now functions as designed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/02/2018
Maytag dryer model number MGDB835DW3, unit is getting to hot. Pre-ordered Wp8577274/thermistor. When tech arrived he found unit was burning clothes bulk head overheating. Tested and found bad thermistor removed and replaced part retested unit and it now works as designed.
Near Los Angeles, CA 91345
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRF993FIFM00, after vent cleaning unit started making a beeping noise that got louder. Pre-ordered W10889841/cover and W11169503/cntrl. When tech arrived he found cover was frozen and unit started to stop cooling, defrosted unit and removed and replaced the cover and control retested unit and it works as designed.
Near Los Angeles, CA 91403
Daniel Lopez
Job Details: 05/02/2018
JENN-AIR REFRIGERATOR - MODEL # JF36NXFXDE00 PROBLEM DESCRIPTION: REFRIGERATOR HAS INTERMITTENT CHIRPING SOUND THAT COMES FROM BACK OF THE UNIT . SOLUTION: Specialist removed and replaced condensor fan motor (W10917708 ) that corresponds with the unit. Everything is functioning properly. Job complete.
Near Altadena, CA 91001
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRS970CIDH00, unit is making a buzzing noise. Pre-ordered W11098695/fan Refer, W10316760/thermistor. When tech arrived he found fridge section not cooling and frost everywhere in freezer and found fresh foods evaporator completely frozen also found entire ice bucket in freezer was frosted and building up more an more ice, door not closing properly need unit to defrost for 48 hours. Ordered Icedoor W11098702. On return visit tech removed and replaced the icedoor, fan and thermistor. Ran through diagnostics and unit works as designed and there's no longer a noise.
Near Bakersfield, CA 93311
Cher
Job Details: 05/02/2018
Kitchen-aid icemaker model number KUIX505ESS1, not coming on. When tech arrived unit wouldn't power on, it had proper voltage coming from outlet. Had no voltage coming from exterior pop that icemaker plugs into. Unplugged icmemaker from path and plug it directly into power source and wall icemaker turned on but needs a new pump and filter ordered W10825875 (pump), F2WC9I1 (filter). On return visit tech removed and replaced pump and filter tested unit and it works as designed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/02/2018
Maytag dryer model number MDG7460AWW, needs a new start button. Pre ordered WP33002855 (timer). When tech arrived he removed and replaced part job is completed.
Near Burbank, CA 91505
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WFW94HEAW0 PROBLEM DESCRIPTION: Unit tub is bouncing around and becoming off balanced in unit during cycle. SOLUTION: Specialist found unit that off balanced tub was caused by worn springs (W10365757) and shock absorbers (WPW1021492) . REMOVED AND REPLACED BOTH PARTS. Diagnostics test passed. Unit is working. Job compltd
Near Bakersfield, CA 93308
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDF560SAFW0, wash cycle not working. Upon arrival the unit would not wash. Unit was giving a motor fault code. Motor was getting voltage and wash cycle but would not turn. Unit needs new motor assembly; ordrng 1 WPW10455268 (sump and seal assem). On return visit tech removed and replaced the pump motor and tested unit and it now works as designed.
Near Burbank, CA 91506
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # KFR622SKWHI5 PROBLEM DESCRIPTION: REFRIGERATOR VALVE IS NOT OPENING ALL THE WAY NOT ALLOWING THE ICE MAKER TO WORK PROPERLY SINCE THERE IS NO WATER GETTING TO UNIT. SOLUTION: Specialist ordered valve (W10822681) (not in stock) removed and replaced part on return visit. Water is entering unit perfectly. Job Compltd
Near Beverly Hills, CA 90210
Daniel Lopez
Job Details: 05/02/2018
SOLUTION: Specialist found egg carton on back of unit and instructed customer not to block air flow. Explained factory or recommended settings for unit. Thermistor was also out of range. Removed and Replaced. Job compltd
Near Reedley, CA 93654
Randy
Job Details: 05/01/2018
WHIRLPOOL DISHWASHER WDT970SAHZ0. PRE ORDERED W11087376 (Motor Wash) Checked unit for faults. 2 stored4-3(motor not running,7-1(heater turned off).Unit needs a new sump assembly. I can not remove the unit because of the floor does not allow for removal. CAME BACK AND REPLACED PARTS
Near Kingsburg, CA 93631
Randy
Job Details: 05/01/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV01, The UI falls off the dispenser very easily. I have bent the hooks so they have more bite. Instructed customer to not pull on the dispenser front since it is only held in by clips. Customer states the FC light does not operate. Removed switch and thawed. Reinstalled and found the light now works. Customer states the dispenser funnel clogs and ice has to be removed.
Near Paso Robles, CA 93446
Randy
Job Details: 05/01/2018
whirlpool refrigerator WRS325FDAW04, ordered WPW10515058 (LIGHT), WPW10515057 (LIGHT) . Inspected unit and found unit is not turning light on after door is opened. Interior lights are bad. Removed and replaced led lights in fridge section and freezer section.
Near Nipomo, CA 93444
Randy
Job Details: 05/01/2018
whirlpool dryer WED9200SQ0, Scraping sound. Found unit making squeaking noises from idler pulley. Ordering dryer repair kit 4392067 (dryer repair kit). Installed dryer repair kit. Unit working properly. Ordering replacement teardrop panel due to 6 clips breaking off during removal. WPW10180493 (trim) . Installed tear drop trim and tested unit. Unit is now working properly. Customer approves function at this time
Near Templeton, CA 93465
Randy
Job Details: 05/01/2018
jenn-air range JED4536GS00, f1e0 Error Code, Fault Code. , Found unit with an F1E0 error code. Per pre diagnosis installed main board. Display board and cooktop. Unit would heat and no longer displayed error but when all burner were turned on portions of the double and triple burner would shut off until other burners were shut off. Found loose wire connections at junction box. Secured connections at junction box. Clicked in and full seated 3 wires into connectors at expansion board. Tested unit. Unit is still having same issue. Per tech line. Installed old main board. Tested unit. Instantly threw F1E0 error code and some burners did not work at all. Ordering expansion board per tech line. Installed new control board again. And unit eventually threw F1E1 error code.
Near Atascadero, CA 93422
Randy
Job Details: 05/01/2018
whirlpool refrigerator WRS571CIHZ00 not cooling. Found unit with a frosted over evap. Found heater plug loose in plastic connector. Fully secured heater plug to the connector. Gave wire a good tug to insure it was well seated. Defrosted evap and tested unit. Unit is now working properly. Customer approves function at this time
Near Corcoran, CA 93212
Randy
Job Details: 05/01/2018
whirlpool washer WTW4815EW0, Inspected a whirpool washer . Customer complaining , the wash not completing the cycle , it stops in rinse . I diagnosed the unit , found f7e5 = shifter fault & unbalanced load . I replaced the shifter and suspension . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks .
Near Visalia, CA 93291
Randy
Job Details: 05/01/2018
whirlpool microwave WMH53520CS5 complaint is unit is not working properly. preordered Wpw10156813/interlock, 1 Wp8206419/interlock, 3 W10727360/microswitch. diagnosed the microwave , found the magnetron is making loud noise . I will need to replace the magnetron and diode . Replaced the magnetron , diode and switches . All functions checked good
Near Tulare, CA 93274
Randy
Job Details: 05/01/2018
whirlpool refrigerator W1TXEMFWQ00, complaint is the freezer is leaking into the refrigerator. preordered 819043 (HEAT-PROBE), Inspected a whirpool refrigerator . Customer complaining , building up frost on bottom of freezer . I found drain outlet clogged with frost . I removed the ice installed a heat probe . All functions checked good . No leaks
Near Fresno, CA 93725
Randy
Job Details: 05/01/2018
microwave open/close not operating . display repeats open or close door. pre ordered 1 Wp8206419/interlock, 1 Wpw10156813/interlock, 3 W10727360/microswitchs. Inspected unit and found the door switches sticking. Replaced door switches and cams. Tested unit. Unit checks ok
Near Squaw Valley, CA 93675
Randy
Job Details: 05/01/2018
maytag washer MVWC416FW, washer cycle will not start. pre ordered a w11125011 (control) Checked unit for faults, none stored. Ran a service cycle unit passes without fault. Customer was using a normal cycle with the deep water selected. Explained to customer the unit will default to sensor fill when in normal mode. Explained different cycles to customer so they can get better performance from the unit.
Near Reedley, CA 93654
Randy
Job Details: 05/01/2018
Maytag Washer MVWC565FW1 , not spinning and not drying out clothes at the end of the cycle. tech arrived and the customer states the unit does not give them water and stalls in the rinse cycle. checked unit for long fault codes and found a 8-1 long/ no fill checked valves found both fill but the cold water is slow. drained the unit stopped pump and found unit is siphoning. removed hose and found the valve was clogged. cleared valve and tested unit checks ok.
Near Dinuba, CA 93618
Randy
Job Details: 05/01/2018
no power to the unit . unit is dead. tech arrived and inspected the unit and found it has no functions. Checked unit for voltage at the outlet. No voltage at the outlet. Checked CKT breakers and found the associated breather is tripped. When this type of breaker trips it does not snap all the way off. Cycled breaker and retested unit. Microwave heating normally.. Unit does not trip the breaker during use.; Job Cmpltd
Near Sanger, CA 93657
Randy
Job Details: 05/01/2018
unit will not cool down below 20 degrees in the freezer. it is low on freon and has a refrigerant leak.
Near Clovis, CA 93611
Randy
Job Details: 05/01/2018
oven will not maintain temperature. Upon arriving to the customers home customer stated that the unit was not getting to temperature let oven preheat to 400 I did give the unit a little bit of a moment to get there after reaching 400 and I did notice the temperatures were off I did readjusting calibrate for proper temperature unit is functioning and working properly with no issues job is complete
Near Clovis, CA 93611
Randy
Job Details: 05/01/2018
vent is not working properly when tech arrived to home the customer said the unit was not drying, the tech found the unit was operational and in working order job complete
Near Clovis, CA 93611
Randy
Job Details: 05/01/2018
light in the microwave does not work . light underneath the microwave does not work . turntable does not work. when arrivng to the home we switched the old controls with the new controls. tested unit test failed. called whirlpool and they informed tech to replace the switches customer declined repair at this moment and job was complete. parts used were W11123955 (CNTRL), W11221051 (CNTRL), W11184551 (UI) and W10833366 (BRKT CNTRL)
Near Merced, CA 95340
Randy
Job Details: 05/01/2018
washer does not spin water out . clothes are still drenched at the end of the cycle. customer had one code for out of balance load. found customer was not loading unit properly. customer confirmed unit is working properly job complete.
Near Clovis, CA 93612
Randy
Job Details: 05/01/2018
unit fills up but does not continue to work. upon arriving the tech found customer was unaware how to use unit. instructed customer how to use and load unit properly job complete.
Near Fresno, CA 93720
Randy
Job Details: 05/01/2018
Customer complaint is the drawer pulls out and it falls out and does not work. . upon arriving to the customer home tech verified problem and then he found the customer had 15 pans at the bottom drawer this is the reason it was falling. too much weight . instructed customer to properly load unit and not over pack. realigned drawer and job was complete.
Near Monterey Park, CA 91754
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL DISHWASHER- MODEL # WDT780SAEM2 PROBLEM DESCRIPTION : UNIT IS NOT COMPLETING CYCLE - WASH MOTOR WAS OPEN AND NOT RUNNING SOLUTION: Specialist removed and replaced pump/ motor assembly, retainer. Tested DW and unit is not filling, washes, drains, rinses properly and drys. Job Cmpltd
Near Covina, CA 91722
Daniel Lopez
Job Details: 05/01/2018
SOLUTION: DOOR (12977864SQ) AND LIGHT SWITCH (12002646) both ordered and replaced. FC door is closing properly. Door switch is working properly. Complete.
Near Covina, CA 91724
Daniel Lopez
Job Details: 05/01/2018
SOLUTION: Specialist found worn drain pump upon arrival. Removed and replaced (Water-Pump 2801870) and shorted lock (Latch WP8183270) . Ran auto test cycle and tested perfect. Unit is now filling, draining, dispenses, washes , locks, rinses and spins properly. Job Cmpltd
Near Pomona, CA 91768
Daniel Lopez
Job Details: 05/01/2018
SOLUTION: Specialist found bra wire was stuck in the basket causing the noise and agitator was clogged with softener. Removed wire and clear agitator. Calibrated and tested all works good at this time.; Job Cmpltd,
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL REFRIGERATOR MODEL # WRS325FDAB06 PROBLEM DESCRIPTION: Unit is making too much ice throughout the day. Solution: PRE-ID DEPARTMENT ORDERED ARM SHUT (WP2304354) AND ICEMAKER (WPW103000022) before heading to this unit. Specialist found shut off arm is not shutting ice maker off. Removed and replaced ice maker shut off arm . Tested unit and worked perfect. Job Cmpltd.
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/01/2018
KITCHEN AID RANGE - MODEL # KSGG700ESS1 Problem Description: Range door glass cracked by installers Solution: Based on problem our company ordered a Glass-Door ( WPW10634271) before heading to this customers home. Specialist found outer door glass cracked. Removed and replaced pre-id part. Job compltd
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/01/2018
KITCHEN-AID MICROWAVE OVER THE RANGE - MODEL # KMHC319ESS2 PROBLEM DESCRIPTION: UNIT DISPLAY IS SHOWING DOOR IS OPEN WHEN IT IS CLOSED PRE-ID DEPARTMENT- BASED OFF PROBLEM DESCRIPTION THIS DEPARTMENT ORDERED: -WPW10156813 (INTERLOCK) -WP8206419 (INTERLOCK) -W10727360 (3 MICRO SWITCHES) SOLUTION: SPECIALIST FOUND FAILED MICRO SWITCHES AND INTERLOCKS--REMOVED AND REPLACED SWITCHES AND INTERLOCKS. TESTED ALL WORKS PERFECT AT THIS TIME. JOB COMPLTD
Near Arrowhead Farms, CA 92407
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL DISHWASHER - MODEL # (WDP350PAAW5) PROBLEM DESCRIPTION- FAILED WASH PUMP SOLUTION- NO (PUMP & MOTOR - W10837026) IN STOCK. SPECIALIST REMOVED AND REPLACED PUMP AND MOTOR--UNIT TESTED PERFECT-JOB COMPLTD
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL WASHER - Model # WTW5000DW1 PROBLEM DESCRIPTION- UNIT IS NOT SPINNING OR AGITATING. SOLUTION: SPECIALIST TIPPED UNIT BACK AND FOUND LOOSE CONNECTION AT DRIVE MOTOR. INSERTED CONNECTOR ALL THE WAY IN MOTOR AND TESTED UNIT. ALL TESTED PERFECT / JOB CMPLTD.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/01/2018
MAYTAG REFRIGERATOR- MODEL # MRT118FFFM01 PROBLEM DESCRIPTION: Unit is freezing everything on top shelf and crisper bins. SOLUTION: Specialist called into the Maytag Tech line to report findings. Specialist was instructed to break away more foam around RC thermistor and set freezer control to coldest setting to minimize airflow to RC. Thermistor, baffle and control box have already been replaced. Job Cmpltd,
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/01/2018
MAYTAG DRYER- MODEL # (MGDX655DW1) PROBLEM DESCRIPTION-- DOOR HANDLE HAD BROKE DUE TO DOOR STRIKE NOT BEING RELEASED FROM DOOR CATCH WHEN DOOR WAS PULLED ON. SOLUTION: SPECIALIST ADJUSTED DOOR STRIKE AND CATCH TO ALLOW DOOR TO DISENGAGE PROPERLY. REMOVED AND REPLACED DOOR HANDLE (W10861225) WHICH WAS ORDERED BEFORE FIRST ARRIVAL. TESTED UNIT AND IT TESTED PERFECT. JOB COMPLTD
Near Riverside, CA 92509
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL WASHER- WTW5000DW0 Problem Description- Unit is not spinning the basket while in the spin cycle. Solution: Specialist KC found that the basket hub was stripped and causing basket to not engage during spin cycle. Removed and replaced HUB (W10528947) from stock. Tested unit. All tested well. Job compltd.
Near Redlands, CA 92374
Daniel Lopez
Job Details: 05/01/2018
Whirlpool Dishwasher --Model # KUDE60FXBL3 Problem Description: Lower rack had wheels broken off. Solution: Specialist had already ordered 2 ADJUSTERS (WPW10546503) and had them installed. Job Cmpltd,
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/01/2018
MAYTAG WASHER - MODEL # MVWB765FW1 Problem description-- Sheet stuck under agitator . Solution: Specialist found loose agitator bolt allowing larger than normal gap. No part needed. Removed agitator and sheet . Reinstalled agitator and ran test cycle. Test normal. Call completed.
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/01/2018
Whirlpool refrigerator --Model # WRS325FDAM Unit complaint was that it was not cooling or making any ice. Specialist found that the air return inside the unit. No part needed . Specialist deiced unit and instructed customer on proper food storage and having the doors closed . Call completed.
Near Grand Terrace, CA 92313
Daniel Lopez
Job Details: 05/01/2018
Whirlpool Washer- Model number # - WPW92HEFC0 Customer had issue with the alignment of the units doors and also had soap dispenser filling with water. Specialist ordered new dispenser (W10250743A). Part was repaired and replaced and ran an entire normal cycle just fine while specialist fixed second appliance in home. Job compltd.
Near Grand Terrace, CA 92313
Daniel Lopez
Job Details: 04/30/2018
Whirlpool Dryer-Model #M70201329 Original complaint was that the unit was having a burning smell. Appliance specialist found Found broken lint housing grill allowing excess lint in dryer , replaced grill delinted dryer as courtesy.; Job Cmpltd, O-emld tckt
Near Fresno, CA 93720
Randy
Job Details: 04/30/2018
CX PULLS DRAWER OUT ADN IT FALLS. DOES NOT WORK .Upon arriving to the customers home customer stated the drawer was falling when she would open it when I did pull out drawer I found the customer at about 15 pans in the bottom of her drawer I did let customer know that George cannot handle all that weight did receive aligned door unit is functioning properly;
Near Fresno, CA 93730
Randy
Job Details: 04/30/2018
the unit is burning the customer clothes. Upon arrival in after speaking with the customer she was saying she was getting reports that she was drying her sheets. I want to head and remove back cover to access thermal cut off and thermostat switches. Replace thermostat also cleared dryer hose event of Lent and debris. Put everything back together dryer is functioning properly now. Informed customer when she is drying more delicate items that she could lower the heat to low or medium instead of high what she had it set on.
Near Fresno, CA 93711
Randy
Job Details: 04/30/2018
customer said that the washer will lock during the cycle but will not operate. Entered wash machine into diagnostics receive no error codes. Ran system test. Everything checked out good. Customer is very nice older lady I was just showing her how to properly load and how the washer functions. I showed her the test I ran and she feels more confident on how to use her washer; W10404050 (LID LOCK) , WPW10006355 (ACTUATOR), W11158805 (Housing).
Near Fresno, CA 93722
Randy
Job Details: 04/30/2018
customer said door is not leveled. ordrng 1 W11093938 (DOOR HINGE) and 1 WPW10179146 (valve-inlt) and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab) replaced all parts ordered and job was complete.
Near Fresno, CA 93726
Randy
Job Details: 04/30/2018
customer said that pge had determined the unit had too high of co2 unit unsafe and they shut off gas. went to customer used meter provided by whirlpool. took co readings and sent it in to whirlpool. job complete.
Near Dos Palos, CA 93620
Randy
Job Details: 04/30/2018
Customer complaint is the dryer smells like smoke. customer also said the unit is not rotating confirmed lifted top of the dryer found the belt was not in place open up the unit found a bad belt installed dryer repair kit . tested for operations all passed unit is rotating all operations are normal.
Near Los Banos, CA 93635
Randy
Job Details: 04/30/2018
customer complaint was the washer MAKING GRINDING NOISE DURING ACTUAL WASH PORTION OF the CYCLE.CX says the unit makes a noise low buzz noise, says won’t spin. Checked error codes found code for reversed hoses. Cleared code. Ran components test during agitation made loud grind noise confirmed from unit. Found failed GEARCASE oil also replaced cam and hub. Assembled unit test components, passed. Calibration passed. All ops normal
Near Los Banos, CA 93635
Randy
Job Details: 04/30/2018
CUSTOMER COMPLAINT WAS FRONT BURNER ON STOVE DOES NOT IGNITE YOU CAN SMELL GAS. Front right burner intermittently not operating. Per customer it can take 10 times to ignite. The IGNITOR is lighting the burner head and caps not efficiently aiding in ignition. ; ordrng 1 WPW10183375 (BURNER CAPS) and 1 WPW10515453 (R/R BURNER HEAD) and 2 WPW10515454 (RT FRT/ RR L BURNER HEAD)s and 1 WPW10515455 (LEFT FRNT BURNER HEAD).Removed burner caps and heads. Replaced all four burners. Comp,teed assembly test the unit for operation .
Near Los Banos, CA 93635
Randy
Job Details: 04/30/2018
WASHER IS LEAKING, CX SAYS THE WASHER LEAKS INTERMITTENTLY. F0/E3 OVERLOAD, F7/E9 LOCKED ROTOR F7/E5 SHIFTER FAILURE F5/E4 LID NOT OPEN BTWN CYCLES. cleared codes ran test 51 to check operation, all components passed test. Filled unit with water and drained completed t(e draining no issues. The suspension is weak. CX confirms the tub will hit the side sometimes. Checked under the unit can see signs of leaking from under the rotor, and the GEARCASE grinds. ; ordrng 1 W10734521 (slider) and 1 W10811956 (GEARCASE) and 1 W11130359 (SUSPENSION)
Near Fresno, CA 93725
Randy
Job Details: 04/30/2018
customer complaint was that the unit is not freezing at all gets cold but not cold enough to freeze. eports unit is not cooling. Found cap tube restricted at filter drier. The cap was frosted all the way to evap coils. Replaced filter drier. Vacc/charge system. FAILED THE CAP TUBE RESTRICTED. THERE IS NO CAP TUBE AVAILBLE TO CLOSE TO CABINET. THE CAP IS RESTRICTED. there has been a sealed system done on the unit, the cap tube is too short to redo sealed sstem. reffered cx to whirlpool as this unit was deemed unrepairable by whirlpool techline
Near Fresno, CA 93723
Randy
Job Details: 04/30/2018
washer wont fill up and wont spin the clothes fully unit is out of balance. Preordered parts W10780053 (SUSPENSION), W11038711 (CNTRL), , CX says clothes are wet after cycle. And at times will not complete cycles. Had wet clothes in the unit as example. Checked error codes found two codes. LID UNLOCK FAULT/ NO FILL LONG FILL. Cleared codes and test components. Checked lock responds in test mode. Test water valve ISSUE, THE HOT SOLINOID IS BUZZING LOUDLY. Checked suspension ISSUE, BOTTOMS OUT WHEN PUSH TESTED. Replaced suspension and replaced water valve. Test all components, passed
Near Firebaugh, CA 93622
Randy
Job Details: 04/30/2018
Maytag washer model number MVWC300XW1 , unit fills up and doesnt start. Based on problem description preordered W10404050/lid Lock , Wpw10006355/actuator , W10866116/cntrl-elec . When tech arrived he found the washer has a broken connection in the wire harness inside actuator connector unit needs new wire harness. Ordered harness WPW10297440 (HARNESS). On return visit tech removed parts listed, Powered on shifter test failed, actuator is failed replaced. The lock would delay to unlock, installed lock. Assembled unit completely, test components.
Near Waterford, CA 95386
Cher
Job Details: 04/28/2018
Whirlpool refrigerator model number WRX735SDHV00, door is not sealing opens back up by itself not producing much ice. When tech arrived he contacted tech support and they informed him that its normal if the flap separator opens up after cubes or crushed ice is dispensed. Customer isn't satisfied with design. Unit works as designed job completed.
Near Turlock, CA 95382
Cher
Job Details: 04/28/2018
Maytag washer model number MVWB725BW0, washer is giving F51 error code. Based on error code we pre-ordered WPW10178988 sensor and WPW104193333 stator. When tech arrived he confirmed error code and removed and replaced parts listed ran diagnositc test mode and it completed the drain spin. Unit works as designed.
Near Turlock, CA 95382
Cher
Job Details: 04/28/2018
Maytag dryer model number MGDB725BW0, having locking issues female part of lock is broken. Pre-ordered catch WPW10111905. When tech arrived he confirmed the catch was broken and removed and replaced part ordered. Tested unit and its locking as designed.