Near Upland, CA 91784
Daniel Lopez
Job Details: 05/12/2018
Kitchen-Aid Dishwasher - Model # KDTM404ESS3 Service Performed: Customer was having issue with unit not drying dishes at the end of the cycle. Specialist ran diagnosis and found no error codes. Tested heater circuit and components are working normally. Customer was opening the door too soon.
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/12/2018
Kitchen-Aid Range- Model # KSGG700ESS0 Service Performed: Customer was having issue with knobs turning to easily and not turning unit on. Specialist ran diagnosis and found that all components are working properly- Customer had to be instructed that all knobs need to be pressed in order to activate valve. Unit is working as designed.
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Refrigerator- Model # WRX735SDBM00 Service performed: Customer as having issue with bottom part of freezer section freezing up. Ice maker was also not working. . Specialist ran diagnosis and found ice maker not cycle and drain tube causing the leak inside. Removed and replaced ice maker- W10882923 Job is done.
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW4616FW2 Service Performed: Customer was having issue with unit making a loud grinding noise,. Ran diagnosis and found bra wire stuck between tub and basket. Obstruction was removed and unit is working as designed.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/12/2018
MAYTAG WASHER - MODEL # MVWX655DW1 SERVICE PERFORMED: Customer was having issue with unit not starting but it was turning on. Specialist ran diagnosis and found voltage to the pump but the pump was not doing anything, Replaced the Hose ( W10802689) and a (PUMP W10876600)
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/12/2018
Maytag Washer- Model # MVWX655DW1 Service Performed- Customer was having issue with unit leaking oil during cycle. Specialist ran diagnosis and found the gear case leaking. Specialist removed and replaced the (GEARCASE- W11035751) , Job Done.
Near Riverside, CA 92504
Daniel Lopez
Job Details: 05/12/2018
WHIRLPOOL DISHWASHER - MODEL # WDF520PADB3 SERVICE PERFORMED: Consumer was having issue with water not draining after cycle is completed. Specialist ran diagnosis and found drain pump not receiving any voltage. Specialist replaced with new drain pump (W10876537) -
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/12/2018
MAYTAG WASHER - MODEL # MHW4200BW1 SERVICE PERFORMED: Customer was having issue with unit buttons not being responsive. Specialist ran diagnosis and found control panel unresponsive , wont reset or go in diagnostic mode , found broken tabs on control panel not sitting correctly. Replaced WPW10635985 (panel-cntl) . Verified all buttons are working. . All components work as designed. Job completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW8900BC0 Service Performed: Customer was having issue with the unit leaking from the left hand side during the cycle. Specialist ran diagnosis and found the unit leaking around the splash guard when the detergent dispenses. Installed new Splash Guard - (WPW10550152) and Dispenser (WPW10552116) . Tested unit and all check OK. Job Completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW8500DC4 Service Performed: Customer was having issue the washer tub making a loud grinding noise during cycle. Specialist ran diagnosis and found washer rubbing against drain pan. Per technical service pointer W10827358 - adjusted feet and ran through fill , wash , drain and spin with towels , washer running as designed Job Cmpltd,
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Dryer- Model # MGDX655DW2 Service Performed: Customer was having issue with push button being loose and not turning machine on. Specialist ran diagnosis and found broken pets switches. Pre-Id department sent tech out with needed switches before initial visit . Specialist replaced (WPW10569603-SWITCH) & a (WPW10563095-RELAY). Tested unit; all components work properly. Job completed
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW8800YW0 Service Performed: Customer was having issue with unit not completing a cycle. Specialist performed diagnosis- found F51 error code , checked motor and found loose rotor , added loctite and instructed customer to allow 24 hours to dry -- tested unit and its all OK . Job completed.
Near Moreno Valley, CA 92555
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Refrigerator --Model # WRS325FDAM04 Service Performed: Customer was having issue with fridge leaking from the bottom and the freezer having a frozen block of ice on the bottom as well. Specialist performed a diagnosis and found a frozen evaporator drain pan and drain tube, Specialist removed and defrosted drain pan . Tested the water flow through drain. All components work properly. Job completed
We serviced a
Kitchen-aid Refrigerator-model # KRFC704FSS00. Problem description; water dispenser is slow.
Model Service performed; Upon specialist arrival he states customer is having issues with the water not wanting to dispense. He took out filter and put back in the dispenser started to work. Common issue. Needs valves and housing.; ordrng 1 W10865826 (valve) an
Near Acton, CA 93510
Cher
Job Details: 05/12/2018
On return visit specialist removed and replaced parts ordered. Ran test and unit works as designed.
Near Lancaster, CA 93534
Cher
Job Details: 05/12/2018
Roper Dryer-model # RED4516FW. Problem description; unit taking longer to dry. Service performed; Upon specialist arrival he found unit not as hot as it should be. Checked thermostats all checked good. Element checked good too. Found bad cycling thermostat.; removed and replaced WP3387134 (thrmst-fix) from stock.
Near Lancaster, CA 93534
Cher
Job Details: 05/12/2018
Maytag washer-model # MVWX655DW0. Problem description; the spin cycle is not working properly. Pre-ordered W10404050/lid Lock, W11035751/gearcase, W10913953/actuator. Service performed; Upon specialist arrival he stated customer having issues with the spin and wash not working. Checked errors and none stored. Ran auto test and found bad gear case and wash plate. Spines and rusted and rounded; W10902814 (WASHPLATE), On return visit removed and replaced part ran auto test and unit works as designed.
We serviced a
Whirlpool refrigerator-model # WRT318FZDW01. Problem description; unit is not cooling at all fan is not running.
Model Service performed; Upon specialists arrival he found the unit not cooling efficiently. Compressor running and freezer is fine. But no air moving. Fan getting 120 volts and no ops. Needs new fan ; WP2315539 (motor-evap).
Near Mojave, CA 93501
Cher
Job Details: 05/12/2018
On return visit specialist removed and replaced part ran test and unit works as designed.
We serviced a
Amana Oven-model # AGR6303MFS0. Problem description; oven is not heating properly and is producing a noise during operations.
Model Based on the problem description and model pre-ordered Wp9758079/igntr-oven and W11161843/harness.
Near California City, CA 93505
Cher
Job Details: 05/12/2018
Service performed; Upon specialist arrival he stated customer is having issues with the unit not wanting to stay lit during bake. Will turn off and back on before it reaches 350. Wire harness that is on there is okay. Need the igniter grounded out to the cabinet he grounded out and tested unit let it get to 350 and quick cycled it to make sure it always fires up. Unit works as designed.
We serviced a
Whirlpool refrigerator model # WRF767SDEM01. Problem description; unit is not cooling.
Model Based on model and problem description pre id department pre-ordered W11033168/harness and Wpw10389152/support.
Near Ridgecrest, CA 93555
Cher
Job Details: 05/12/2018
Service performed; specialist found the unit having issues with the unit not cooling. Freezer fine but fridge is over 50 degrees. The evaluation in fresh food section is over iced. Needs new fan and harness. Removed and replaced parts tested unit and unit works as designed.
We serviced a
Maytag dishwasher-Model # WGD92HEFC0. Problem description; unit is noisy during operations.
Model Service performed; upon specialists arrival he found unit would make a buzzing noise when gas valve would open. Needs new gas valve. Ordering burner assembly.; 1 280119 (gas burner),
Near Burbank, CA 91505
Cher
Job Details: 05/12/2018
On return visit specialist removed and replaced gas burner and new igniter. tested unit and it functions as designed. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock.
Near Lemoore, CA 93245
Randy
Job Details: 05/11/2018
Whirlpool washer Model WTW8500DC2 complaint: Washer is making a knocking noise. Complaint unit makes loud noise during wash/spin cycle . Defective gear case . ordering 1 W10752283 (washplate) and 1 W10811956 (drum assy). Replaced the gearcase and washplate . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks Job complete
Near Hanford, CA 93230
Randy
Job Details: 05/11/2018
Whirlpool Washer Model WTW4616FW0. complaint is Not Draining/agitator keeps falling off. ordered 1 WP3951744 (AGITATOR) and 1 WPW10661045 (PUMP-WATER) . Replaced the agitator assembly . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks .
Near Hanford, CA 93230
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator Model WRX988SIBM03. complaint: No cool issue in the fridge, Ice maker is making ice but there is water under the ice maker. Inspected a whirlpool refrigerator . Complaint water leaking from the upper left corner . Between back wall and ice box. ordering 1 W10864518 (ADAPTER) and 1 W10619962 (HEATER) Replaced the heater and adapter on a whirpool refrigerator . All functions checked good at time of service . No leaks.
Near Tulare, CA 93274
Randy
Job Details: 05/11/2018
Whirlpool Dishwasher Model WDT720PADM2 . complaint: Error code E2. Upon arrival control not responding , displaying F2E2 miscommunication error between user interface and central electric. ordering 1 W10854231 (cntrl-elec) and 1 W10917737 (housing-ui). Replaced the central electric and Ui housing . Performed calibration , all functions checked good . No leaks job complete
Near Los Banos, CA 93635
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator model # MFT2976AEM02 complaint: is not making ice. The freezer section has frost building on the evap cover panel. The ice maker is producing ice but slowly, there is ice buildup in the air vent. The fan is hitting ice causing drag. Replacing 2 W10407212 (gasket-fip)s and 1 WPW10514110 (EVAP MOTOR). Replaced gaskets and evap motor assembly. Removed ice buildup. All ops normal Job complete.
Near Burbank, CA 91506
Daniel Lopez
Job Details: 05/11/2018
Door is now working as designed. Job complete
Near East Los Angeles, CA 90022
Daniel Lopez
Job Details: 05/11/2018
WHIRLPOOL REFRIGERATOR- MODEL # WRB322DMBM SERVICE PERFORMED: Consumer was having issue with water leaking from the bottom of the unit. Specialist performed diagnosis and found a clogged up drain backing up any excess water the unit might have had. Specialist unclogged drain. Tested unit. Job completed.
Near Glendora, CA 91741
Daniel Lopez
Job Details: 05/11/2018
WHIRLPOOL WASHER - MODEL # WDF320PADS SERVICE PERFORMED: Customer had issue with the door not staying down and the hinge pad broke off as well. Based of the problem description our Pre-Id department had ordered (2 PADS-WP8268961) . Specialist removed and replaced pads. Tested the unit and all components are functioning normally. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
WASHER Whirlpool WFW7590FW0. Complaint is Error code E1 F9 . Abusing unit to not operate. Checked error codes, F9/E1-LONG DRAIN, F3/E1-PRESSURE SWITCH, F0/E1-LOAD DETECTED DURING CLEANING CYCLE, F5E4-DOOR NOT OPEN BETWEEN CYCLES. Attempted to run diagnostic, unit just sat. Tilted unit back and removed lower panel, power to pump is good. Drain trap has some minor lint. The windings on the pump are failed. Replaced drain motor. Assembled unit. Powered and test, passed. Unit completed test cycled.
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
Near Fresno, CA 93706
Randy
Job Details: 05/11/2018
ROPER WASHER RTW4516FW0. Cold water is not working. F8E1 F2E1THE VALVES COLD SOLINOID WILL NOT OPEN, causing unit to not operate properly. Error codes above were in the system. Cleared codes ordered the part. The will not operate till valve replaced. ; ordering 1 W11210459 (VALVE) . Removed power shut off water, and removed water lines. Installed replacement valve. Assembled the unit ran test check good. All components good. job complete.
Near Fresno, CA 93650
Randy
Job Details: 05/11/2018
maytag dryer model MGDB800VQ0. Complain is not heating and making noise. Found multiple issues going on with dryer gas valve is not opening also A bad thermistor And bad switches.also needs a dryer repair kit.Also the front seal is pretty much worn away. Ordering parts. ordering 1 280140 (seal,drum), 1 4392067 (dryer repair kit), 1 WP3387223 (electrode), 1 WP3391912 (thrmst-fix), 1 WP3403498 (connector), WP8557891 (burner-gas), WP8573713 (cutoff-tml), WP8577274 (thermistor). After installing all this parts. Enable to get dryer to function properly. Still having intermittent issues with control board and is flashing an F 28 code. Which is the temperature sensor That is open. Also noticed some wires on control board have been spliced. Order a new control board and sensor ordering 1 280140 (seal,drum), 1 WP338906 (sensor), 1 WPW10111620 (cntrl-elec). On return visit replace control board and sensor that was bad also put a new seal on the front of drum. Everything is functioning prope
We serviced a
Whirlpool washer-Model # WTW8040DW0. Problem description; unit is making a loud grinding sound during use and the cap at the bottom of the drum has come loose. Pre-id department pre-ordered W10811956/gearcase because of problem description.
Model Service performed; upon specialist arrival customers complaint was unit loud during use. Also washplate cap is off. Found damaged washplate and screw. Needs new washplate and screw. Make 2 call count. Screw is seized ; ordrng 1 W10752187 (screw) and 1 W10
Near Chatsworth, CA 91311
Cher
Job Details: 05/11/2018
On return visit specialist removed and replaced gear case washplate and screw. Tested unit unit functions normal now.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
washer maytag model MVWC565FW1 . complaint is washer would not finish cycle at times and also loud grinding noise coming from washer in spin cycle.Could not enter washer into diagnostics to retrieve any error codes. Was able to put it in a spin the rinse cycle through So I could diagnose it that way. Ordering 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11162438 (CNTRL ELEC) . Removed and replaced all parts ordered. I was still having issues with Wash machine. Motor was having a hard time reaching RPM and cutting out. Going to order a new motor and also a new capacitor. When parts come will come back out and install; ordering 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR ). Removed and replaced motor and capacitor then entered washer into diagnostics calibrated unit and ran system test everything checked out good and is functioning properly. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
whirlpool washer model WFW92HEFC0 Complaint is noise. Customers complaint is that wash machine was making a noise during spin cycle. I pull top off washer I found a loose hose smacking wash tub as it was spinning. Corrected issue . No longer hear noises customers complaining about. Put system into diagnostics Receive no error codes. Ran systems test everything checked out good.job complete
We serviced a
Whirlpool refrigerator-Model # WRF757SDEM01. Problem description; leaking from dispenser having cooling issues.
Model Service performed; upon specialists arrival he found unit was not cooling. Measured temps with thermal couple and RC at 67F FC 74F. Inspected frost pattern and unit did not have full frost pattern, put unit through diagnostic and verified all thermistors
Near Granada Hills, CA 91344
Cher
Job Details: 05/11/2018
On return visit specialist ran diagnostics test 4 and both evap flooded. Customer said unit would cool then stop and then start to cool again. Unit may going into extended defrost. Removed and replaced parts ordered and retested unit and it now works as designed.
Near Fresno, CA 93706
Randy
Job Details: 05/11/2018
WHIRLPOOL WASHER WDT720PADM2 Complaint is door is not closing properly. Customers complaint is the door is not closing. After troubleshooting and looking out dishwasher I found the strike was broken off into the latch also the springs are bad. Ran dishwasher through diagnostics make sure everything else is functioning. It checked out good. ordering 2 WP8269145 (brckt-mtg)s and 1 WPW10337934 (spring) and 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch). Replace door latch and strike. Mounted dishwasher in place. Everything is functioning properly now. Job completed
We serviced a
Whirlpool washer-Model # ALW880QAW. Problem description; washer starts smoking.
Model Service performed; upon specialist arrival he found unit leaked through upper and lower bearings. Milk Stool frame cracked and and washplate support stripped and rusted through. Pulleys rusted and belt damaged. Transmission siezed and motor is buzzing lou
Near Granada Hills, CA 91344
Cher
Job Details: 05/11/2018
Since some of the parts for repair are discontinued customers extended warranty took over the situation we did not complete the repair do to some parts being discontinued.
Near Fresno, CA 93705
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRF560SEYM05. not making ice. Customers complaint is ice maker isn’t working and refrigerator isn’t cooling. I found that the Ice maker motor was not functioning also dampener wasn’t opening like it should.; ordering 1 4317943 (icemaker only) and 1 W11087463 (damper). Replaced ice maker and air damper.Also leveled out refrigerator. Nature everything was functioning properly. Job completed
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
MAYTAG WASHER MVWB765FW0. unit spins the clothes still come out soaked. Upon arriving to the customers home customer stated the unit would not dry drain properly took unit apart found drain pump to be seized and not functioning replace drain pump. tested unit, unit checks OK with no issues job complete. used 1 W10876600 (PUMP-WATER) from stock.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # AFI2538AES. Problem description; refrigerator is leaking from the dispenser. Pre-id department pre-ordered 67006322/water inlet valve and Wp12956202/reservoir because of problem description. Service performed; upon specialists arrival unit was leaking from front dispenser tested and found valve not closing all the way. Unit making loud grinding noise and still leaking after flushing about 1gallon of water to purge air. Needs new valve and filter header removed and replaced reservoir and valve that was pre-ordered. Tested unit and it no longer leaks and is working as designed.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
kitchen aid refrigerator model KRFF305ESS00. complaint is not dispensing water. pre ordered w10861009 (head-filtr) and wpw10420083 (valve). Replaced and tested with new parts unit is working properly with no issues job is complete.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
Kitchen aid refrigerator model KRFF507ESS01. Complaint is the unis is not cooling in the fridge. Upon arriving to the customers home found dampener door open and not allowing to shut dampener is broken also heard fan surging meeting to order a new fan and the wiring harness . ordering 1 W11033168 (HARNS WIRE ) and 1 WPW10248595 (control) and 1 WPW10389152 (support). Replaced all parts tested unit unit checks OK with no issues job is complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/11/2018
Kitchen-aid oven-Model # KOSE500ESS02. Problem description; customer states they have a defect on the inside glass door. Service performed; upon specialists arrival customer already had panel they needed to be installed sent to them by Kitchen-aid. He removed and replaced panel and customer is happy with repair. Job completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool range-Model # WEG745H0FS0. Problem description; self clean is not working. Service performed; Upon specialist arrival he checked unit for error codes and there was none I checked bake and broil and unit is heating as designed instructed customer of proper self cleaning and how it’s designed to help lift the stain and referee customer to page 15 in the use and care guide unit is working as designed no issues.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool washer-Model # WDT720PADM1. Problem description; customer stated the dishwasher is displaying error code E2F2. Pre-id department pre-ordered W10854231/cntrl-elec and W10917737/housing. Service performed; specialist found unit was getting F2 E2 code had bad control removed and replaced control retested unit works as designed.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
MAYTAG WASHER MODEL MVWX655DW0. Complaint is the unit is making a squeaking noise during the spin cycle error sensing unit went off now will not do. Customer states unit making a squeaking noise did not finish cycle found squeaking nice to be coming from cam remove and replace cam ran calibration unit is quiet . unit is working properly; used 1 W10721967 (CAM) from stock, Job Completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool icemaker-Model # MFI2665XEM8. Problem description; unit is making ice very slowly. Pre-id department pre-ordered 10882923/icemaker based on problem description and unit history. Service performed; specialist removed and replaced icemaker.
Near Los Angeles, CA 91356
Cher
Job Details: 05/11/2018
Kitchen-aid refrigerator-Model # KSF26C6XYY04. Problem description unit is not dispensing ice. Pre-id department pre-ordered Wp2323603/motor based on problem description and unit history. Service performed; specialist confirmed unit not dispensing ice and water leaked on the auger motor causing damage. Removed and replaced motor and tested unit it now works as designed. Advised customer to allow 24 for unit to make a complete batch of ice.
Near Livingston, CA 95334
Randy
Job Details: 05/11/2018
maytag washer model MVWB765FW0. complaint is the washer is not draining the water. Checked for codes unit has an error code for out of balance checked all functions everything checks out good check suspension rods they’re good Unit is working as designed customer is loading improperly . job complete.
Near Atwater, CA 95301
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRX735SDHZ00. Food in fridge section is freezing food. Unit over temping fridge is set to 41° food is at 34° thermistor in control or not reading properly ordering new control cannot find thermistor in Macone or parts list also water valve constantly leaking causing drip at door order new water valve. ordering 1 W11043013 (valve) and 1 W11043763 (cntrl-elec). Removed and replaced thermistor water valve and electronic control unit is temping properly and no more leaks. Job Complete.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
whirlpool washer model WDF520PADB5. No water going in. Customer states unit now filling found unit to have a bad fill valve removed and replaced a valve unit is now getting water and working properly. used 1 W10872255 (VALVE) from stock, Job complete.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
Whirlpool dryer WED86HEBW. unit is not drying the clothes and starts to run but no heat. Unit not heating check element found unit has a bad element need to order parts; ordering 1 WP8544771 (element). Removed and replaced element unit heating properly. job complete.
Near Mariposa, CA 95338
Randy
Job Details: 05/11/2018
WHIRLPOOL DISHWASHER MODEL WDF520PADW7. Not filling no water. Found unit to be missing drain hose. Unit needs hose to work properly; ordrng 1 WPW10545278 (hose-drain). Installed hose. Unit working properly ; Job Complete
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW8240YW0 Service Performed: Specialist performed diagnosis and found an F-51 error code and lid is clicking when closed. Removed and replaced loose (ROTOR-2801460 with one from truck stock. HINGE (WP8563964) is broken on the left side of the lid. Specialist removed and replaced it as well. Tested all components and unit is working properly . Job completed.
Near Hilmar, CA 95324
Randy
Job Details: 05/11/2018
Maytag dryer model MEDB980BW. complaint is dryer is making a rattling noise. Found belt and wheels to be bad causing noise. Removed and replaced parts, used 1 repair kit test unit unit working properly.
Near Winton, CA 95388
Randy
Job Details: 05/11/2018
WHIRLPOOL REFRIGERATOR MODEL WRS325FDAM02. Freezer is not freezing and fridge is not cooling properly. Units doors not closing properly allowing air to enter the cabinet (when doors scrape together and one hangs open a little). Unit needs new door hinges; ordering 1 W11049959 (HINGE ), 2 W11087140 (HINGE)s, 1 WPW10414753 (hinge-door). removed and replaced hinges. Found doors to be bad causing alignment issue. Unit needs doors. ordering 1 LW10430228 (dor-fip ss), and 1 LW10436760 (dor-fip ss). , Removed and Replaced doors. Still not lining up called tech line and they suggest to drill out brackets to help adjust. Drilled door hinge and added food grade silicone to gasket per tech line last time when I called. Did not change anything and door alignment. Call tech line. Tech line said the unit not repairable.
Near Los Angeles, CA 91326
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRS322FDAB05. Problem description the unit is making a rattling noise when unit turns on Because of this issue pre-id department pre-ordered Wpw10508362/motor-cond. Service preformed specialist found noise is coming from compressor not like a bad compressor noise like a not installed correctly re-secured compressor retested unit and it sounds normal now. Unit works as designed.
Near Atwater, CA 95301
Randy
Job Details: 05/11/2018
washer whirlpool model WFW72HEDW. complaint LC error code, and unit will not power on Control lock activated and cannot deactivate. does not stay powered on. powers off. Unit had lid lock codes. R&R lock. Unit working properly. used 1 WPW10443885 (LATCH) from stock. Job Completed.
Near Ceres, CA 95307
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRS325FDAM04. complaint is the unit is not dispensing water or ice. Removed panel UI and found a wire connector off to switch, reconnect wire back on switch tested ice and water dispenser and found them to be working as designed. Bottom panel is also missing. Ordering bottom panel. ordering 1 WPW10350049 (grille). Installed new part (grille) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine job complete.
Near Keyes, CA 95328
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator model # WRF767SDEM01 . complaint is the unit is not making ice and the top part is not working properly.. Ice maker in refrigerator section is not working properly, also not making ice. also fan inside box is not turning on during diagnostic test 36. Ordering parts ice maker and fan. ordrng 1 W10846539 (fan) and 1 W10917790 (ICE MAKER). Installed new parts (ice maker, fan) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine. Unit is working as designed.
Near Modesto, CA 95356
Randy
Job Details: 05/11/2018
kitchen aid washer. model KDTE254ESS2. unit is leaking. pre ordered a W10300924V (GASKET). Installed new part ( gasket) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks. Inspected and tested unit. Found unit not leaking, ran unit on a full cycle, found no traces of water leaking at the moment, unit is working as designed. ; Job completed.
Near Tracy, CA 95376
Randy
Job Details: 05/11/2018
Maytag refrigerator model MFI2569VEB. No cool inside of both sections. Cleaned lent buildup from condenser, checked compressor wingdings, Replaced start device, unit cooling at this time. used 1 8201786 (START DEVICE,COMBO) from stock
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW4815EW1 Service Performed: Customer was having issue with unit making noise and will not rinse with hot water. Specialist performed diagnosis and found error codes and all components are working properly. Informed customer that unit only washes with cold water. Job completed.
Near Oakdale, CA 95361
Randy
Job Details: 05/11/2018
refrigerator Maytag model MFT2976AEM03. complaint: light is not working. Found led module, out no voltage to side led, freezer module out. Ordered led module & led board. ordering 1 WPW10306786 (invrtr-box) and 1 WPW10637153 (module). , Replaced led module in freezer, all light functioning, tested ok. job complete.
Near Lathrop, CA 95330
Randy
Job Details: 05/11/2018
whirlpool oven WOS51EC0AS04. complaint is Oven temperature is too hot. Found temps 50 degree high with a 20 degree swing, ordered main control & sensor; ordrng 1 W10839510 (cntrl-elec) and 1 W10859573 (sensor). Checked sensor & harness at room temperatures, Replaced sensor & main control board, checked bake and broil functions. unit is functioning properly
We serviced a
Kitchen-aid refrigerator Model # KRFC604FSS00. Unit is not cooling on freezer side.
Model Service preformed specialist found unit is not cooling in freezer at all, some cooling in fresh food area and one line on compressor is frozen from compressor all the way to cabinet. There was no service pointer on this in service matters, called techline
Near Bakersfield, CA 93312
Cher
Job Details: 05/11/2018
On return visit specialist removed and replaced cover evap. Test unit and its starting to cool. Advised customer to allow 24-48 hours for unit to reach proper temperature.
Near Bakersfield, CA 93311
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRF555SDFZ04. Problem description unit is to warm on fridge side. Pre id department ordered Wpw10276647/motor-evap because of unit history and problem description. Service preformed specialist found unit to warm in fresh food section. it measured to 60 degrees. Specialist removed and replaced the evap pre ordered, ran test and unit started to cool. Advised customer to allow 24-48 hours to reach proper temperature.
Near Bakersfield, CA 93309
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRS342FIAW00. Service Performed: Customer had issue with unit not dispensing ice or water. Specialist preformed diagnosis and found the solenoid to dispenser on valve not opening when voltage is applied removed and the placed (Inlet valve WPW10445780) . Unit is now making ice and dispensing water. Advised customer to allow 24 hours too completely make a batch of ice. Job Completed
Near Jurupa Valley, CA 92509
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer- Model # WRX988SIBM03 Service Performed: Unit not lighting on ceiling led lights in both cabinets. Specialist went to remove led light module in freezer compartment and found that the foam in liner had pulled wires out of wire connector on the back side. There is not enough wire visible to repair wires. Tried pulling wires out and they didn’t move and felt like they were going to break even more. I called whirlpool regarding the repair being repairable. Sr#7721871567. They are submitting unit for review for replacement. ; Job Cmpltd,
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/11/2018
Roper Washer- Model # RTW4440VQ1 Service Performed: Customer was having issue with unit not starting cycle or having any type of motor movement. Specialist performed diagnosis and determined that the main control was not sending proper voltage to motor. Removed and replaced with one from truck stock (W11201273- Control) Tested unit and all components are working as designed. Job Completed.
Near Riverside, CA 92504
Daniel Lopez
Job Details: 05/11/2018
Roper Washer - Model # RTW4440VQ1 Problem Description: Unit is leaking water while in cycle. Service Performed: Specialist found water leaking onto hot solenoid. Removed and replaced (Valve assembly WPW10144820) as needed. Job completed.
Near Riverside, CA 92508
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Refrigerator- Model # WRX988SIBM01 Problem Description: Unit is having a frost build in the freezer door. Service Performed: Specialist performed diagnosis and determined that the bottom bucket had popped off of tracks and was not allowing door to close properly. defrosted ice build up and corrected right side track. Tested unit. Door now sealing good. ; Job Cmpltd,
Near Bakersfield, CA 93305
Cher
Job Details: 05/11/2018
Whirlpool washer model # WTW5000DW0, Customer having issue with unit being loud while in spin cycle. Based on problem description and previous history pre-id department sent out W11035751/gearcase, W10721967/cam, Wpw10581874/pump-water and W10752283/washplate. When tech arrived he confirmed customers issue found unit not washing and making a bad sound. Found washplate striped removed and replaced washplate. Ran through test and unit works as designed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/11/2018
Roper washer model # RTW4516FW1, the unit will not power on nothing works. Pre-ordered ordrng 1 W11124712/cntrl, W10838613/latch and W10913953/actuator. When tech arrived the unit was dead. No voltage at control. No voltage from incoming power supply. removed and replace control board, inspected unit. Instructed customer to have electrical supply fixed. Unit functions as designed.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW5000DW1 Problem Description: Customer was having issue with unit starting up but not actually starting selected cycle. Service Performed: Specialist performed diagnosis and found main control not sending proper voltage to motor. removed and replaced ( W11158831 Control) - & (Motor-WPw10006487) . Unit is getting proper voltage an motor is responding. Tested and re calibrated it. All works fine . Job Completed
Near Bakersfield, CA 93305
Cher
Job Details: 05/10/2018
Maytag washer model number MHW3505FW, unit is making a sizzling noise when spinning and another weird noise. When tech arrived the unit was making strange sound. Found the bolt on the stater plate loose making stater make strange sound when turning. Secured bolt and tested unit. Unit functions normal now.
We serviced a
Maytag refrigerator model number MFI2569VEM, unit is not cooling in both compartments. Pre-ordered Wpw10310240/cntrl-elec, Wpw10197428/start-dev, W10850438/motor-evap.
Model When tech arrived unit is not cooling removed and replaced parts ordered. Ran diagnostic test again and compressor wont fire up. Ordering W10160407/compressor and WPW10143759/drier-uv.
Near Granada Hills, CA 91344
Cher
Job Details: 05/10/2018
On return visit tech removed and replaced parts ordered ran test and unit kicked on and started to cool advised customer to wait 48 hours to reach normal temp.
Near Los Angeles, CA 91356
Cher
Job Details: 05/10/2018
On return visit customer turned her icemaker back on so water was leaking inside freezer and ice continuing to melt torwards auger motor as of right now it’s working, removed and replaced fan retested job complete unit now cooling as designed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/10/2018
ON return visit tech removed and replaced part and tested unit and it now works as designed. Completes cycles.
Near Pasadena, CA 91104
Allare
Job Details: 05/10/2018
Worked on the
Near Los Angeles, CA 91326
Cher
Job Details: 05/10/2018
On return visit tech removed and replaced parts. retested job complete all burners now ignite as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/10/2018
Maytage refrigerator model number MFC2062FEZ01, freezing food in fridge and ice maker is just making one big block of ice. Pre-ordered Wpw10594329/control, Wpw10224292/harns-wire, W10884390/icemaker and Wpw10420083/valve. When tech arrived customer stated unit does not make and gets frost in freezer and moisture in fridge, also states top shelf is broken. Tech lowered legs now unit creates a nice tights seal then had air leak on freezer side also cycled icemaker got no water removed filter and installed bypass still no water found unit has no water pressure to the unit informed customer to call a plumber or to service his soft water system leaving icemaker off.
Near Stevenson Ranch, CA 91381
Cher
Job Details: 05/10/2018
Kitchen-aid refrigerator model number KRMF706ESS01, unit is making aloud humming noise. Pre-ordered W11087438/motor Harness Refer and Wpw10389152/support. When tech arrived he checked unit found frosted over FC evaporator. Ran test 6 got 03. Test38 Sh no resposne. Form heater. Connections are intact. Unit needs controls and evap fan motor with harness, will need to defrost unit before repair. ordrng 1 W10894103 (CNTRL ELEC UI) and 1 W11109595 (MOTOR EVAP) and 1 WPW10675033 (CNTRL ELEC). ON return visit tech removed and replaced both controls also removed and replaced freezer evaporator and relocated thermistor and defrosted evaporator unit now working as designed also changed filter and purged water line job complete.
Near Bakersfield, CA 93312
Cher
Job Details: 05/10/2018
Whirlpool dishwasher model number WDT720PADM0, the racks will not stay up. Pre-ordered 4 Wp8268655/wheel, 2 Wpw10082861/stops and Wp8575897/wheel-tub. When tech arrived the top rack’s would not stay in. Found wheels cracked and stopper is cracked. Installed all four wheels and stoppers and tested unit now works as designed.
Near Bakersfield, CA 93313
Cher
Job Details: 05/10/2018
Whirlpool oven model number WFG361LVB1, ignitor doesn't work in the unit and there's a clicking noise inside unit. Pre-ordered Wp9758079/igntr-oven and Wpw10701462/harns-wire. When tech arrived the oven would not ignite. When put in baking mode there was arcing but not at igniter. Removed and replaced igniter and wire harness. Faulty installation on wire harness cause short and circuit. Unit functions as designed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW5000DW, unit is making a noise. Pre-ordered W11035751/gearcase, W10721967/cam and W10876600/pump-water. When tech arrived the unit was making a strange sound while washing. Found the camp worn down and making bad noises. Removed and replaced camera and tested unit. Unit functions normal now.
Near Bakersfield, CA 93314
Cher
Job Details: 05/10/2018
Whirlpool dishwasher model number WDT970SAHZ0, not cleaning dishes properly. When tech arrived he found smell continues after trying different soap and hotter water. Replacing motor and pump; ordering 1 W10876537 (drain pump) and 1 W11087376 (pump&motor). On return visit tech removed and replaced parts and retested unit and it works as designed now and no longer has a weird smell.
Near Bakersfield, CA 93311
Cher
Job Details: 05/10/2018
Maytag washer model number MHW8000AG0, washer is leaking. When tech arrived he found flow meter is leaking; ordrng 1 WPW10110225 (flowmeter). On return visit tech replaced flow meter. Unit works as designed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/10/2018
Maytag microwave model number MMV4205FZ3, open close error keeps popping up. Pre-ordered Wpw10156813/interlock Bottom, Wp8206419/interlock and 3 W10727360/microswitch. When tech arrived he removed and replaced parts pre ordered ran diagnostic and unit works as designed.
Near Oxnard, CA 93033
Cher
Job Details: 05/10/2018
Maytag dryer model number MGDB835DW4, there's no operation. When tech arrived customer state that unit is not starting. Checked unit and tested. Unit was binding up and not spinning. Disassembled unit and jumpers out door switch and plugged in unit. Raise centrifugal switch and motor started up. Assembled drum and applied same process and drum started spinning. Assembled whole unit and test. Unit is working as design.
Near Oxnard, CA 93033
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW5000DW1, unit is not draining water from clothes. When tech arrived customer states that unit is not draining. Checked unit and ran diagnostics and found error codes F7-E7 F7-E6. Tried to calibrated unit and it’s not completing calibration. During diagnostics at the point of agitation it doesn’t complete it and unit shuts off. Ordered parts.; 1 W11116590/CONTROL-ELECT and 1 W11158831/CAPACITOR. ON return visit tech removed and replaced console, control and capacitor. Calibrated unit and ran daignositcs. Unit is working as designed.
Near Moorpark, CA 93021
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW4816FW1, washer does not agitate and not cleaning the clothes. Pre-ordered W10772621 (screw) and 1 WP3951632 (agitator) When tech arrived customer states that unit is not agitating. Checked unit and agitator is stripped. Ran diagnostics and passed no error codes. Removed and replaced parts pre-ordered. Unit works as designed.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/10/2018
KItchen-AId - Model # KSSS48QKB00 Service Performed: Customer was having issue with unit not sealing correctly, specialist performed diagnosis and found door tweaked. Door was adjusted and fixed -- no door assembly is available for this model. Job completed.
We serviced a
Whirlpool refrigerator model number KSRP25FNSS00, freezer is not freezing properly icemaker wont make ice. Pre-ordered 2198597/ICEMAKER ASSY and W10225581/defrost Bimetal. When tech arrived customer states that unit is not making ice. Checked unit and replaced ice maker and ice maker cycled. Took temperature reading and found the freezer temperature off. Checked unit compressor and it’s way to hot. Ordered parts. ; 1 W10309
Model 1 W10843121 (drier-tube), (CwC), 1 WP2188823 (evaporator),
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/10/2018
On return visit sent sealed system tech and he removed and replaced parts ordered. Ran diagnostic and unit now cools as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/10/2018
Whirlpool refrigerator model number WRS325SDHZ00, Freezer is freezing everything. When tech arrived customer complaint is that unit fresh food section is freezing food. Checked unit and found the evaporator motor not working. Also found the diffuser iced up. Ordered parts.; ordrng 1 W10911770 (HARNESS WIRE) and 1 W11236848 (DIFFUSER) and 1 WP2315549 (motor-evap), ON return visit removed and replaced parts ordered. Ran diagnostic unit works as designed.
Near Santa Clarita, CA 91321
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW8240YW, unit is making loud noise. Pre-ordered W10435302/bearing. When tech arrived customer states washer makes grinding noise. Spun tub and can hear bearings making noise.Replaced bearing kit. Calibrated unit and ran through auto diagnostics. No faults, no unusual noises coming from unit. Unit completed each cycle without issue. Bearing noise is now gone. Unit works as designed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/10/2018
Jenn-air range model number JGCP636ADP, one burner is not working properly. Pre-ordered 74007734/BURNER ASYs, 74007735/BURNER ASY and 74007734/BURNER ASY. When tech arrived he replaced ignitors and holder assemblies replaced 4 burner assemblies and ignitors.Cleared obstructions from office holes All burners burn evenly. Unit works as designed.
Near Los Angeles, CA 91325
Cher
Job Details: 05/10/2018
Whirlpool microwave model number WMH53520CS7, unit is running all the time. Pre-ordered Wp8206419/interlock Top, Wpw10156813/interlock and 3 Wpw10156813/interlock. When tech arrived customer states open door light was on for about a week and now unit will not shut off. Killed power to unit, replaced door switches and reassembled. Tested with magic bar. Unit works as designed.
Near Porter Ranch, CA 91326
Cher
Job Details: 05/10/2018
Maytag dryer model number MGDX655DW2, not leveled. When tech arrived the complaint was unit wobbles when spinning, he secured heater exhaust vent to unit. Unit operates as intended.