We serviced a
Whirlpool Refrigerator- Model # WRV986FDEM01. Customer complaint- unit is not cooling properly.
Model Service performed- Specialist found RC evap frosted. Defrosted unit and replaced motor-evap (W11087438 (Harness FF) and support (WPW10389152 (SUPPORT). Optimized thermistor and tested unit. Unit functions as designed.
Near Los Angeles, CA 91402
Cher
Job Details: 05/16/2018
Near Santa Clarita, CA 91350
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDFE104DSS0. Customer complaint- dishwasher not draining water from inside of tub. Service performed- Specialist checked drain and nothing inspected air gap it is clear found check valve is broken not allowing water to drain unit needs drain hoses. Removed and replaced 8269144A (drain hose) and WPW10545278 (hose-drain).
Near Santa Clarita, CA 91350
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- Temp concerns on both sections of fridge. Service performed- Specialist stated fresh foods evap is completely frozen and its 53 degrees in fridge. Removed and replaced W11033168 (Harness) WPW10389152 (SUPPORT) W11032800 (Harness Freezer).
Near Castaic, CA 91384
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDTE254ESS2. Customer complaint- Dishes are not drying. Service performed- Per specialist customer states unit does not dry at all. He checked unit for error codes and there was none, checked rinse aid and it was completely empty. Then ran unit threw a diagnosis mode and it went threw all functions as designed and heater turned on and stayed on he found a loose connection on main control going to the heater re secured and retested now heater is working as designed.
Near Castaic, CA 91384
Cher
Job Details: 05/16/2018
Kitchen-aid Oven-Model # KODE500ESS02. Customer complaint- the cool down option takes over 8 hours to complete. Service performed- checked temp on top and bottom oven found oven was down in both ovens about 20 degrees specialist then re-calibrated and checked the temps and now oven is heating as designed.
Near Bakersfield, CA 93301
Cher
Job Details: 05/16/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- Dishwasher not washing dishes. Service performed- Specialist stated the unit would not fill with water and would not wash. Removed and replaced sump (Wpw10671941/pump&motor), switch (Wpw10195039/switch) and water valve (W10872255/valve) and tested unit. Unit functions as normal.
Near Bakersfield, CA 93309
Cher
Job Details: 05/16/2018
Jenn-air Washer-Model # WTW8500DC2. Customer complaint- error codes unit not working. Service performed- Per specialist the unit was giving a f0e3 overloaded code and an f0e5 off balanced load code. Instructed customer on properly loading the unit.
Near Bakersfield, CA 93309
Cher
Job Details: 05/16/2018
Near Fresno, CA 93705
Randy
Job Details: 05/15/2018
Whirlpool Refrigerator Model # WSF26C2EXF01. Temperature concerns, unit is not cooling. On arriving to the customers home customer stated that the unit was not cooling pump panel off evaporator fan evaporator to be covered with ice tested bimetal found bimetal to be bad replaced tested unit checks OK. Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Dryer- Model # WGD49STBW0 Service Performed: Customer had issue with unit not drying. Specialist ran diagnosis and found open thermal fuse. Replaced with pre-id (Thermal Fuse-WP3392519) .
Near Patterson, CA 95363
Randy
Job Details: 05/15/2018
Whirlpool Refrigerator Model # WRF767SDEM01. Freezer is not freezing completely. The top ice maker will not turn on. Unit needs compressor and uv drier, unit has a leak. Both sections are not cooling ; ordering 1 W10779331 (compressor) and 1 WPW10143759 (drier-uv). Removed and replaced all parts. Pulled vac. Unit held vac. Charged unit with 5.5 oz r134. Unit cooling and working properly; Job Completed
Near Perris, CA 92571
Daniel Lopez
Job Details: 05/15/2018
Maytag Washer- Model # MVWC565FW0 Service Performed: Customer was having issue with unit making a loud noise during cycle. Specialist ran diagnosis and found gears inside the gear case slipping during agitation. Replaced with new (GEARCASE-W11035751)
Near Stevinson, CA 95374
Randy
Job Details: 05/15/2018
Wahser Maytag Model # MVWB765FW0. Complaint is ERROR CODE E2, F6. Ui unresponsive. Removed and replaced control and ui . Calibrated unit. Unit working properly. W10920541 (CNTRL) and W10919546 (Console).
Near Upland, CA 91784
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Freezer - Model # WRF989SDAM00 Service Performed: Customer had issue with unit not cooling in freezer . Specialist ran diagnosis and found that there was a sealed system leak in the evaporator. Unit had a shorted deli display. Removed and replaced compressor (W10276644-) -- (Wpw10732686--evaporator cover) .
Near Newman, CA 95360
Randy
Job Details: 05/15/2018
Whirlpool washer model GHW9300PW4. Error code F03. Pump not pumping any water out of unit. Removed and replaced the pump. Unit working properly. Job Completed.
Near Taft, CA 93268
Cher
Job Details: 05/15/2018
Kitchen-aid Freezer-Model # KSRP22FTWH01. Customer complaint- fridge is not cooling. Service performed- Specialist found condenser fan motor not running. Removed and replaced condenser fan; WP2188874 (condenser fan motor).
Near Gustine, CA 95322
Randy
Job Details: 05/15/2018
Microwave Whirlpool Model # WMH32519FB0. Found micro switches to be bad. Removed and replaced switches. WPW10156813 (INTERLOCK) and 3 W10727360 (MICROSWITCH)s
Near Bakersfield, CA 93307
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRS325FDAM04. Customer complaint- Interior lights aren't turning on. Service performed- Specialist found open fresh food and freezer light. Replaced the fresh food side and the freezer. removed and replaced 2 WPW10515058 (light).
Near Merced, CA 95340
Randy
Job Details: 05/15/2018
Jenn-air Microwave Model # JMW3430DS02. Complaint is Jenn Air Microwave Wall Oven logo falling off. Broil element hanging. ordering 1 WPW10214168 (NAMEPLATE) Removed and replaced name plate broiler element looks bent could not get it into proper place removed and replaced element unit is heating and working properly; Job Completed
Near Bakersfield, CA 93311
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRF989SDAM03. Customer complaint- unit is not making ice. Service performed- Specialist found a no cool code in the ice maker. Freezer temp 23 degrees. Poor frost pattern. Noisy compressor removed and replaced W10276644 (compressor).
Near Atwater, CA 95301
Randy
Job Details: 05/15/2018
Refrigerator Whirlpool. Model # WRS325FDAM04 . Complaint is lights not coming on inside the refrigerator or freezer. need to replace LEDs; ordering 1 WPW10515057 (light) and 1 WPW10515058 (light). Removed and replaced lights unit working properly. Job Completed
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Range- Model # WEG745H0FS Service Performed: Customer having issue with unit left rear burner is not lighting. Specialist ran diagnosis and found burner has very weak spark. Removed and replaced ignitor (W11050467) and the cap (W10837262) Job completed
Near Camarillo, CA 93012
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRB322DMHV00. Customer complaint- Ice maker connection is damaged. Service performed- Specialist checked unit and found the valve damaged. Pulled unit out and replaced the water valve WPW10498976 (VALVE). Assembled unit and cycled icemaker. Unit is now working as designed.
Near Madera, CA 93637
Randy
Job Details: 05/15/2018
Roper washer model # RTW4516FW2. complaint is unit is making a loud noise. Unit rattling when trying to wash found inner spin basket separated from shaft has factory defect need to replace inner spin basket; ordering 1 W10554251 (spin basket). Removed and replaced basket unit working properly ; Job Completed
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/15/2018
Kitchen-aid Range-Model # KSGG700ESS1. Customer complaint- having issues with door and lights not working. Service performed- Specialist checked unit and found the light no working. Removed and replaced 8009 (LIGHT BULB). Also the door was not aligned properly. Adjusted the feet and lighted up door.
Near Oxnard, CA 93036
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator- Model # KFIS29PBMS00. Customer complaint- Unit is not cooling. Service performed- Checked unit and it was not cooling. Removed drawer on fresh food section and evaporator and cover. Removed and replaced W10276644 (COMPRESSOR) and W10917531 (Evap) . Recharged unit advised customer to wait 24-48 hours to reach proper temperature.
Near Madera, CA 93637
Randy
Job Details: 05/15/2018
Roper dryer RED4516FW. Complaint does not turn on at all. Unit just stopped working out of no where. Unit not working will not spin checked power , power is good checked fuses found blown thermal fuse replaced fuse unit working properly. used 1 WP3392519 (THERMAL FUSE) from stock, Job Completed
Near Modesto, CA 95358
Randy
Job Details: 05/15/2018
Whirlpool Dryer Model # WED4800XQ0. Complaint is dryer is not Drying. Inspected and tested unit. Found unit working as designed, found unit heating fine, I did hear knocking sound coming from unit. I then removed front panel and drum and found rollers to be bad, replaced old ones with new ones from SP (4392065) dryer repair kit, reassembled drum and front panel tested unit, unit is fine. ; used 1 4392065 (DRYER REPAIR KIT) from stock, Job Completed
Near Modesto, CA 95350
Randy
Job Details: 05/15/2018
Dryer Whirlpool Model WED4815EW1. Complaint is dryer will not power on. Found open lug on power cord at back of unit, removed and replaced power cord, tested unit. unit operating as designed
Near Modesto, CA 95356
Randy
Job Details: 05/15/2018
Whirlpool dryer Model # MDE8600AYW. Complaint is dryer not turning on. Found thermo fuse open, ordered fuse for unit. WP33001762 (fuse- ther). Replaced thermo fuse, checked air flow, dryer heating OK; Job Completed
Near Modesto, CA 95356
Randy
Job Details: 05/15/2018
Near Oakdale, CA 95361
Randy
Job Details: 05/15/2018
Maytag dryer Model # MEDB835DW3. Complaint is unit door has to be closed several times before it would start and also not drying properly. Unit intermittently won’t start cycle, no codes found, checked connections, bumping door in order for door switch to get unit to start, ordered control board & door switch, ordrng 1 W10827974 (cntrl-elec) and 1 W11036551 (DOOR SWITCH). , Replaced main control & door switch, unit powers on OK. Job complete.
Near Ventura, CA 93003
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WDT780SAEM2. Customer complaint- Water dripping from underneath dishwasher. Service performed- Specialist found when the door is open all the way down it doesn’t stay completely flat, the door has like angle. Removed and replaced 1 8194001 (mount,door balance) and 1 W10300924V (door seal) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge).
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator- Model # KRFC704FPS00. Customer complaint- Ice maker not releasing ice. Service performed- Specialist checked unit and found pack with ice, also damaged ice bucket. Installed new ice maker and ice container. W10910401 (ice-contnr), W10908391 (Icemaker).
Near Ripon, CA 95366
Randy
Job Details: 05/15/2018
Refrigerator Kitchen-aid Model # KRMF706EBS01. Complaint is unit is having ice dispenser issues. Replaced auger motor W10822606 (MOTOR) , ice bucket & plate W11129522 (Ice Container), W11188517 (Plate), ran dispenser , tested OK, adjusted temp settings. Job complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/15/2018
Roper Washer-Model # RTW4516FW1. Customer complaint- washer not agitating. Service performed- Per specialist customer states unit gets stuck on ash cycle and will not cycle past wash selection. F8E1-long fill fault. Cold water fill hose water valve is broken, water line blew off and flooded unit controls. Unit was unplugged. Cx states unit gets stuck on ash cycle and will not cycle past wash selection.F8E1-long fill faultCold water fill hose water valve is broken, water line blew off and flooded unit controls. Removed and replaced control board W11124712 (control).
Near Santa Clarita, CA 91350
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWB835DW1. Customer compliant- unit is not spinning clothes are still wet after cycle. Service performed- Bad odor coming from unit F0e5 off balance fault stored. Cleared codes and ran service test 51 Unit operates with no issues.Found customer overloading unit with sheets. Explained proper load size and loading procedure.
Near Los Angeles, CA 91401
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWB880BW0. Customer complaint- Washer is making a whistling and squeaking during spin cycle. Service performed- Specialist dropped motor cover and inspected for anything rubbing and found no issues. All hardware is tight. Removed wash plate and found all hardware tight. Noise determined to be normal due to infield service repair.Ran unit through auto diagnostics cycle and unit performed as intended.
Near Los Angeles, CA 91344
Cher
Job Details: 05/15/2018
Kitchen-aid Oven-Model # KEBS277BSS00. Customer complaint- Oven temperature is to cold. Service performed- Specialist entered diagnostics and fault F3E0 was stored.- main oven sensor open or shorted. Removed and replaced WP74008369 (sensor- ov).
Near Los Angeles, CA 91344
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WTW5000DW1. Customer complaint- Unit stops around the rinse cycle and it starts beeping. Service performed- Specialist said customer states unit is stuck mid cycle with “rinse” flashing. Ran unit through diagnostics and found motor fault code. Inspected drive motor and found play in motor pulley. Removed and replaced W11158831 (capacitor) and WPW10006487 (motor-drve).
Near Los Angeles, CA 91344
Cher
Job Details: 05/15/2018
Maytag Refrigerator-Model # M8RXEGMAB01. Customer compalint- complete cooling loss. Service performed- Specialist said customer stated fridge isn’t getting cold enough. Fresh food and freezer are not cold enough. No ice build up on cap. Evap has good frost pattern. Weak evap fan motor. Removed and replaced WP2315539 (motor-evap).
Near Los Angeles, CA 91343
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWC565FW1. Customer complaint- Unit takes to long to fill. Service perfromed- Specialist stated customer says barely any water comes out. Inspected unit and found no operational or unusual issues with unit. Operates as intended. Customer states old unit filled tub full of water and newer unit does not. Referred customer to manufacture.
Near Agoura Hills, CA 91301
Cher
Job Details: 05/15/2018
Whirlpool Dryer-Model # MLG2000AWW. Customer complaint- Dryer wont heat. Service performed- Specialist found unit not heating and with a bad timer. Removed and replaced WP33002109 (timer).
Near Agoura Hills, CA 91301
Cher
Job Details: 05/15/2018
Jenn-air Oven-Model # JJW2730DS01. Customer complaint- Bottom door is locked. Service performed- Specialist found no power and door is lock after a self clean cycle. Client was using self clean cycle and then unit shut off. Found bad thermal fuse cooling fans are working and speed is good. The issue is that bottom cabinet drawer is overlapping the bottom oven trim causing poor ventilation. Pulled oven out and replaced thermal fuse from truck stock. Reinstalled oven both ovens are working and heating properly. Both door latchs are working. Advised client when using oven to open bottom drawer to let oven vent out properly Both ovens reach preheat temp and cycling properly. used 1 WPW10545255 (FUSE-THRML) from stock
Near Los Angeles, CA 91304
Cher
Job Details: 05/15/2018
Whirlpool Freezer-Model # WZF34X16DW01. Customer complaint- Making loud noise. Service performed- Specialist found unit making loud noises, found evap motor making loud noises. Removed and replaced control box and fan. Reinstalled cover power up unit freezer is now making normal operation noises. Advised client to allow 24 hrs for unit to reach proper temp.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Range- Model # WFG505M0BS3 Service Performed: Customer had issue with unit glass shattering. It shattered 5 minutes into pre-heat. Installed new inner glass and tested at 350 degrees .
Near Los Angeles, CA 91307
Cher
Job Details: 05/15/2018
Kitchen-aid Dishwasher-Model # KDFE104DWH4. Customer complaint- unit is leaking from teh bottom right corner. Service performed- Specialist found unit is leaking water need to upgrade rails and door latch doesn’t keep door close. Removed and replaced W10300924V (door seal) and W11048934 (track) and W11048936 (track) and WPW10653840 (door latch).
Near Los Angeles, CA 91364
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRS571CIDM02. Customer complaint- Ice maker not dispensing. Service performed- Specialist found auger gear loose and not engaging with bucket reinstalled auger gear and tighten screws, reinstalled ice bucket. Test unit and dispenser is working properly on crush or cube ice Advised client to allow 24 hrs for a full bucket of ice.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/15/2018
Jenn-Air Built-In Microwave-- Model # JMC8130DDB Service Performed: Customer had issue with fire inside the unit. Specialist went out for diagnosis only and found damaged wave guide cover. Also found grease throughout microwave- Tested for further problems and found sparking in wave guide and damage to cavity pics. Contacted Whirlpool Safety
Near Chatsworth, CA 91311
Cher
Job Details: 05/15/2018
Kitchen-aid Oven-Model # KODE507ESS02. Customer complaint- Error code popping up customer did hard reset and now unit is not powering on. Service performed- Specialist found unit is always giving error code F1E0 Put unit into test mode and found error code f1e0. Client already did reset with whirlpool customer service and still doing the same thing. Removed and replacedW11093251 (panl-cntrl) and 1 W11179310 (MAIN CONTROL ).
Near Los Angeles, CA 91325
Cher
Job Details: 05/15/2018
Kitchen-aid Dishwasher-Model # KDTE104ESS1. Customer complaint- Not cleaning dishes right. Service performed- Specialist found bad diverted valve removed and replaced pump motor assy WPW10605057 (PUMP&MOTOR). Ran a self test unit completed with no issues No water leaks. Advised client to run hot water 1st and to use jet dry and clean washer once a month with affresh.
Near Redlands, CA 92373
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Refrigerator- Model # KRFC704FSS00 Service Performed: Customer had issue with freezer not cooling. Unit was unplugged on arrival. Specialist ran a diagnosis and found an open thermistor. Removed and replaced with new updated main board (W11177683-Cover) & (W1031670-Thermistor) . Evaporator had full frost pattern. Instructed customer to allow 24 hours
Near Los Angeles, CA 91325
Cher
Job Details: 05/15/2018
Whirlpool Dryer-Model # WGD4815EW2. Customer complaint- Unit making thumping sound during use. Service performed- Specialist stated it made a loud noise and won’t tumble after a large blanket was in cycle. Found belt out of pulley, belt still looks good reinstall belt tested dryer and it is working and heating properly. Advised client not to overload dryer.
Near Los Angeles, CA 91326
Cher
Job Details: 05/15/2018
Jenn-air Range-Model # JGC1536BS00. Customer complaint- Cooktop is leaking gas customer can smell it. Service performed- Specialist stated client is smelling gas. Check top burners tubes and orifice and manifold with all valves close and no leaks found with bubbles. Had to remove oven to check gas connections. Checked regulator and elbow and valves and no leaks found Reinstalled oven advised customer to call gas company.
Near San Bernardino, CA 92410
Daniel Lopez
Job Details: 05/15/2018
Maytag Washer- Model # MVWC565FW0 Service Performed: Consumer was having issue with unit leaking and not spinning. Specialist ran diagnosis and found a F7E1 error code. Unit had a loose drive pulley causing the error code and washer not to spin. Instructed customer on proper draining. Unit is working as designed
Near Bakersfield, CA 93306
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WTW5000DW1. Customer complaint- Washer is not spinning. Service performed- Specialist found the customer having issues with the unit not wanting to operate properly doesn’t fill and spin out water during . Tried putting it into a drain and spin and it wouldn’t work. I checked errors and none stored. Tested unit and it seemed to operate. Removed and replaced W11116590 (cntrl-elec).
Near Bakersfield, CA 93306
Cher
Job Details: 05/15/2018
Kitchen-aid Dishwasher-Model # WDT710PAHW1. Customer complaint- Detergent and rinse aid dispenser are not working. Service performed- Specialist found the dispenser door broken and will not shut. Removed and replaced WPW10671905 (dispenser).
Near Palmdale, CA 93550
Cher
Job Details: 05/15/2018
Whirlpool Washer- Model # WFW7590FW0. Customer complaint- Unit not turning, tumbling or spinning. Service performed- Specialist said customer stated the unit wouldn’t wash. Would just stay on like it wants to start and no motor ops. Sounds also not working doesn’t chime when buttons are selected. Customer was able to do one load yesterday and then the next load didn’t work. Checked errors and found f0e1 error which means load detected during clean washer cycle. Customer states she has never ran that load. Specialist started unit with clothes in and it worked. Suspecting control issues. Removed and replaced W10911022 (panel-cntl) and 1 W11201273 (CNTRL-ELEC).
Near Palmdale, CA 93550
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WFW72HEDW0. Customer complaint- the the unit was popping up error codes. Service performed- Specialist checked errors and it was a f3e1 pressure switch fault and a f6e3 communication error. Checked harness between ui and main control, continuity checked good. Pressure hose connected and clear. Air trap good. Removed and replaced WPW10448876 (switch-wl).
Near Palmdale, CA 93550
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWB835DW. Customer complaint- Washer is leaking from the bottom. Service performed- Per specialist customer stating that the clothes aren’t getting clean even on the deep water cycle. Getting white residue on clothes. Needs new controls. Also complained of a leak from under neath. Visually checked under and no signs of leak. Filled and drained washer the stand pipe sounds like it’s almost over flowing. No signs of leak. Removed and replaced W11111453 (cntrl-elec).
Near Palmdale, CA 93551
Cher
Job Details: 05/15/2018
Whirlpool Dryer-Model # WGD7000DW1. Customer complaint- unit not working at all. Service performed- Specialist found the unit having issues with no motor operation. Took apart and checked all safeties. All checked good. Then had no power to unit when he tried to run with the drum out. Unit is dead. Plug is good. Found a loose connection at the control where the incoming power is. Reconnected blue molex connector.
Near Los Angeles, CA 90272
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Washer- Model # WFW96HEAW0 Service Performed: Customer was having issue with unit leaking water from the bottom intermittently. Specialist ran diagnosis and found an F6E5 error code and a faulty water valve. Removed and replaced with new (Water-Valve-WPW10247306) . Unit is not leaking,
Near Santa Clarita, CA 91355
Cher
Job Details: 05/15/2018
Kitchen-aid Refrigerator-Model # KRSC503ESS00. Customer complaint- Ice maker is leaking. Service performed- Specialist found unit was leaking from freezer door. Inspected and found ice maker leaking. Removed and replaced W10873791 (icemaker),
Near Santa Clarita, CA 91355
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWC200XW2. Customer complaint- Unit is not spinning or draining during cycle but once set to mode it will. Service performed- Specialist stated unit had basket speed fault code. Tested and found bad actuator. Replaced actuator and tested unit. Unit functions normal now. WPW10006355 (ACTUATOR).
Near Los Angeles, CA 91356
Cher
Job Details: 05/15/2018
Jenn-air Refrigerator-Model # JS48NXFXDE00. Customer compliant- Door is not closing properly. Service performed- Specialist stated RC door would not close. Inspected and found no visible obstruction. Contacted techline and discussed issue. Was informed this is most likely a leveling issue with the box being twisted, and specialist should level feet to see if the box will line up. Specialist leveled feet but could not get door alignment proper. Properly installed shelves and tested unit, unit functioned as design.
Near Los Angeles, CA 91306
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WTW8900BC0. Customer complaint- Making loud noise when it spins and it leaks water from underneath unit. Service performed- Specialist stated lid would not stay open. Tested and found bad bearing and hinges. Need new hinges and bearing kit. Removed and replaced 1 W10435302 (bearing) and 1 W10842413 (hinge) and 1 W10842414 (hinge) and 1 WPW10544328 (hinge) and 1 WPW10544329 (hinge).
Near Los Angeles, CA 91306
Cher
Job Details: 05/15/2018
Whirlpool Dryer-Model # WGD8900BC0. Customer complaint- Leaving holes in clothes. Service performed- Specialist said customer complaint was small holes in clothing after drying. Contacted techline and was instructed to check for burns and other places that may be causing clothing to get stuck. Inspected and found grill housing and outlet housing with excessive burns that a file could not rectify. Removed and replaced 1 W11117302 (grill-out) and 1 W11129408 (housng-out).
Near Bakersfield, CA 93312
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # MVWB800VQ0. Customer complaint- bleach dispenser has rust underneath. Service performed- The tub top is rusting and bubbling from both the steam of the hot water and over fill of the bleach. It is not a rust through. Removed and replaced the lid and top left hinge. 1 WPW10119492 (lid), 1 WPW10141682 (hinge).
Near Hickman, CA 95323
Randy
Job Details: 05/14/2018
Whirlpool washer Model WTW6300SW0. Complaint Unable to balance load and it shuts off. Banging noise when trying to spin. Installed new part ( suspension) into unit. Basket banging sides during spin cycle. ( w10820048) suspension. Unit is now working properly.
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/14/2018
Maytag Dryer- Model # MGD5770TQ0 Service performed:Consumer was having issue with unit not actually running cycle but making noises as if it were. Specialist ran diagnosis and found broken belt caused by a failed roller. Removed and replaced rollers, belt and pully with a (DRYER REPAIR KIT-4392067) Unit is working as designed.
Near Hughson, CA 95326
Randy
Job Details: 05/14/2018
WHIRLPOOL REFRIGERATOR MODEL WRX735SDBE02. Complaint is the ice maker is not producing ice also the fridge is making a noise. Installed new part W10882923 (Icemaker) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine. job complete.
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Washer- Model # MVWB765FC2 Service Performed: Consumer was having issue with unit not getting sufficient. Specialist ran diagnosis and found proper water levels . Instructed customer on how to use the unit. Unit is working as designed
Near Ceres, CA 95307
Randy
Job Details: 05/14/2018
Whirlpool refrigerator WRF767SDEM01. Complaint is Refrigerator is not cooling, freezer is thawing out. Removed and Replaced the UI, TL had tech go into diagnostic test 63,64 passed, test 4 passed, compressor and fans will stay on for 30 seconds then turn off. Ordering part UI for unit. ; ordrng 1 W11092503 (PANEL UI). Installed new part ( panel UI ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are working fine. Job Complete.
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Range- Model # WFG320M0BS0 Service Performed: Consumer was having issue with unit not igniting. Specialist ran diagnosis and found that the unit is getting gas but does not have a spark. Replaced (BURNR-HEAD-WPW10515455). Unit is now working as designed.
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/14/2018
WHIRLPOOL WASHER - MODEL # WFW9500TW02 SERVICE PERFORMED: Consumer was having issue with unit giving an F21 error code. Specialist ran diagnosis and that there was debris getting stuck in drain pump. Removed obstruction and unit is now working as designed.
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dishwasher- Model # WDF520PADM7 Service Performed: Customer was having issue with detergent dispenser not opening correctly. Specialist ran diagnosis . Found water not entering unit because float switch was stuck. Adjusted float accordignly and unit is now working as designed.
Near Los Angeles, CA 91316
Cher
Job Details: 05/14/2018
Maytag Oven-Model # CWG3600AAS13. Customer complaint- The bake button not working. Service performed- Specialist tested and found bad control. Replaced control an WTW8900BC0d tested unit and it checks okay.
Near Santa Clarita, CA 91355
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRF736SDAM13. Customer complaint- Icemaker not making ice. Service performed- unit not cooling found unit has frozen evap defrosted evaporator removed and replaced evap fan and bad bimetal WPW10514110 (MOTOR-EVAP)
Near Claremont, CA 91711
Daniel Lopez
Job Details: 05/14/2018
Maytag Dryer - Model # MEDX655DW1 Service Performed: Customer was having issue with unit not heating during cycle. Specialist ran diagnosis and found that unit was getting proper voltage. Also found open Thermal -Cutoff -reset cutoff and unit is now working properly.
Near Santa Clarita, CA 91321
Cher
Job Details: 05/14/2018
Whirlpool Dishwasher-Model # WDT750SAHZ0. Customer complaint- unit will not start. Service performed- Specialist said customer states unit would not operate found unit was dead found loose connection on main connector voltage for control re secured connection.
We serviced a
Whirlpool Refrigerator-Model # WRS325FDAM02. Customer complaint- Sputters an drips but does not flow steadily.
Model Service performed- per specialist customer states housing to filter is broken W10862460 and sometimes unit does not dispense water after she gets ice and it’s very inconsistent couldn’t get it to fail but customer states that it’s only when they switch f
Near Santa Clarita, CA 91387
Cher
Job Details: 05/14/2018
Near Santa Clarita, CA 91351
Cher
Job Details: 05/14/2018
Whirlpool Dryer-Model # MGT3800XW1. Customer complaint- Unit not starting. Service performed- Specialist stated upon arrival dryer no operation receiving 50v on white to blue on motor per tech line loosing voltage replace switch and time 1 WP3391902 (switch-lid) removed and replaced.
Near Bakersfield, CA 93309
Cher
Job Details: 05/14/2018
Maytag Dryer-Model # MGDB950YW3. Customer complaint- Unit not heating. Service performed- Specialist said the unit was not heating. Removed and replaced high limit cut off WP8573713 (CUTOFF-TML) and thermal fuse WP3390719 (FUSE-THRML) and tested unit.
Near Bakersfield, CA 93311
Cher
Job Details: 05/14/2018
Kitchen-aid Icemaker-Model # KUIS15NRTB2. Customer complaint- Unit not making ice. Service performed- Specialist said the unit was not making ice. Found grid cutter with broken grid. Removed and replaced 1 WP2313637 (grid-cuttr),
Near Bakersfield, CA 93311
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- Interior lights are not turning on. Service performed- Specialist said the top lights would not come on when door is open. Found loose connection at led harness to the top lights secured connection and tested unit. Unit functions normal now.
Near Bakersfield, CA 93311
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KRSC503ESS00. Customer complaint- unit making loud humming noise. Service performed- Specialist found unit needs new fan and new control and fresh food thermistors.; removed and replaced1 W10316760 (thermistor) and 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll) and 1 WPW10743957 (cntrl-elec).
Near Bakersfield, CA 93311
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # MHW3505FW1. Customer complaint- washer getting stuck with 9 minutes remaining. Service performed- Specialist stated upon arrival the unit was leaving clothes wet at end of cycle. Removed and replaced pump MHW3505FW1 and pressure switch WPW10448876 (SWITCH-WL).
Near Bakersfield, CA 93313
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB835DW3. Customer complaint- Unit not spinning and clothes are wet after cycle. Service performed- Specialist found unit was giving a a f0e3 overloaded code and an f0e5 unbalanced load code. Unit functioned normal for all test performed. Instructed customer on proper loading and use of unit.
Near Fillmore, CA 93015
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # CHW9060AW0. Customer complaint- washer producing Error codes F28. Service performed- Specialist found F 28 code is miscommunications between the motor control and the main control board. Replaced the motor control WPW10384849 ,unit tested operations after resetting the controls unit is working as designed showed customer how to do the clean washer cycle operating normal now.
Near Oxnard, CA 93035
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WFW9750WW01. Customer complaint- Washer doesn't spin properly. Service performed- Specialist ran diagnostics and found several error codes. Verified error and are good. Also cleaned out the drain pump assembled unit and instruct customer on maintaining unit. Unit is working as design.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KSC24C8EYY02. Customer complaint- compressor not working. Service performed- Specialist checked unit and got temperatures. In the freezer temp was 2 Celsius and Refrigerator at 37 f. Unit was making a humming noise from freezer side. Removed drawers and found the clips to evap cover removed. Also the fresh food section drain clogged. Removed drawers and evaporator cover and used steamer to unclogged. Steam was no unclogging drain. Pulled unit out and removed drain tube and cleared it. Replaced the start device. Assembled unit and ran test 4 on tech sheet. Unit is working as design.
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/14/2018
Whirlpool Oven-Model # WOD51EC0AS01. Customer complaint- Fan will not turn on. Service performed- Specialist ran diagnostics and found error code. Ran self test and passed. Also the gasket clips on unit are not holding on and sealing properly. Shut power off and removed unit from cabinet. Removed control board and replaced. Assembled unit and replaced glass door and gaskets. Unit is working as design.
Near San Bernardino, CA 92411
Daniel Lopez
Job Details: 05/14/2018
Maytag Washer- Model # MVWB835DW3 Service Performed: Consumer was having issue with unit not agitating properly during cycle. Specialist ran diagnosis and found no error codes. Ran test mode and verified unit is filling and proper agitation. Unit is working as designed.
Near Camarillo, CA 93010
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # NTW4516FW1. Customer complaint- clothes are coming out wet. Service performed- Specialist checked unit and found error codes. Ran diagnostics and passed. Customer is using to much soap. F5-E1F0-E2 over suds.
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dishwasher- Model # WDF520PADB7 Service Performed: Consumer was having issues with unit leaking from the bottom section while in cycle. Specialist ran diagnosis and found the seal of the fill valve not sitting correctly causing water to leak from that specific location. Specialist corrected issue.
Near Oxnard, CA 93036
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB835DW1. Customer complaint- unit is not operating. Service performed- Specialist said customer states that unit is working properly and that unit is making a noise. Checked unit and ran diagnostics found error codes, diagnostics passed. Couldn’t mimic the same problem customer is having. Unit is working as design.
Near Port Hueneme, CA 93041
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRF57R18DM00. Customer complaint- unit leaking from inside of the unit. Service performed- Specialist checked unit and found clogged drain tube removed and replaced W1071794 tueb dain.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/14/2018
Maytag Washer-- Model # MVWB765FW2 Service Performed: Consumer was having issue with unit making a loud rattling noise while agitating. Specialist ran diagnosis and found no error codes. Tested with a load of towels and confirmed normal sound levels.
Near Camarillo, CA 93012
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWB835DW0. Customer complaint- during agitating the unit makes a loud noise and a burning smell. Service performed- Specialist said washer is sitting on a drip tray. The noise is coming from the motor hitting the trays. Adjusted legs and suggested to the customer to install anti-vibration pads.
Near Riverside, CA 92509
Daniel Lopez
Job Details: 05/14/2018
Whirlpool refrigerator - Model # WRX988SIBM01 Service Performed: Customer was having issue with unit freezer section not sealing correctly. Specialist ran diagnosis and found freezer above temp and door not closing correctly. Found failed rail assemblies -- Removed and replaced both rails on both sides W10625067 (bracket); W10625068 (bracket) W10852685 (CLIP) Instructed customer to defrost unit for 48 hours so Evaporator does not freeze over.