Near Bakersfield, CA 93311
Dane
Job Details: 05/28/2020
WASHER MAYTAG MVWX655DW1 Find arrival unit was leaking. Tipped the unit back to inspect the gear case and found oil and water coming from the gear case. Unit needs new gear case; rqstng P&A on 1 W11035751 (gearcase)
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
OVEN WHIRLPOOL RB220PXK-1 Bake element has worn out finish. Cx says the unit will not get to temp. The element is failed. The unit is not repairable. There are no parts to replace. UNIT NEEDS TO BE REPLACED.
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
DRYER - ELECTRIC WHIRLPOOL WED7000DW2 "Cx says clothes are wet after running full cycle. Found no heat in the unit. Thermostat failure. Replaced the component. Test, passed. All ops normal. ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Fresno, CA 93710
Irvin
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 The freezer section was not cooling. There was a ice ball. Put unit in test 4. Removed power. Took out cap tube cut back installed into evap coils. Vacc and charge unit. Good.
Near Agoura Hills, CA 91301
Joe
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01 Replaced control and tested unit. Unit is now functioning as designed. Job complete.
Near Bakersfield, CA 93314
Patrick
Job Details: 05/28/2020
WALL OVEN KITCHEN AID KEBS109BSS01 Removed and replaced thermal fuse and thermostat. Tested unit. All ops checked good
Near Rosemead, CA 91770
Juan
Job Details: 05/28/2020
WASHER MAYTAG MVWC565FW1 "Replaced main control board. Upon calibrating unit, found lid lock assembly is broken. Lid lock also needs to be replaced.; ordrng 1 W11307244 (latch)"
Near Lancaster, CA 93535
Jonathan
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW1 Replaced defective parts tested unit and is working properly
Near Los Angeles, CA 91602
John
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "See my office notes. The refrigerator had an E5 error code for the icemaker. Replace the icemaker assembly, and had to replace a dripping water valve. The refrigerator tested good after repair."
Near Pasadena, CA 91106
Francisco
Job Details: 05/28/2020
WASHER WHIRLPOOL LT5100XVN0 Need blower wheel ordering blower wheel.; ordrng 1 696426 (wheel-blower)
Near Bakersfield, CA 93307
Patrick
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT720PADM Removed and replaced control. Tested unit. All ops checked good
Near Bakersfield, CA 93305
Patrick
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Found the unit no cool in the fridge. Air damper isn’t operating properly. Removed and replaced tested unit. All ops checked good
Near Bakersfield, CA 93312
Erick
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW1 Found unit with stripped wash plate and hub causing failure. Both parts will need to be replaced. Will also installed.; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Near Los Angeles, CA 91602
John
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 "The dishwasher made some noise, and it will not pump water anymore. Replace the motor and pump assembly, replaced a noisy drain pump. The dishwasher tested good after repaired"
Near Rosemead, CA 91770
Stephen
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Ran diagnostics. Upper RC LEDs dim and FC LED out. Found needs FC LED module. EST 362.34. Labor 139.87.; ordrng 1 W10695459 (LED MODULE)
Near Glendale, CA 91201
John
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 The drain pan is warped. Replace the drain pan and the cover for the evaporator inside the Refrigerator section. The drain tested good after the repair.
Near Glendale, CA 91206
John
Job Details: 05/28/2020
DISHWASHER AMANA ADB1400AGS1 The water valve appears to have a crack in. Replace the water fill valve for the dishwasher. The dishwasher tested good at this time.
Near Apple Valley, CA 92308
Cesar
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Put unit under pressure 410 psi with nitrogen in 15 min unit dropped 1 psi checked all accessible components with suds none found at this time contacted tech line unit not reparable #7727928079
Near Hanford, CA 93230
Enrique
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed ice maker , ran harvest and fill test . All functions tested normal at time of service . "
Near Firebaugh, CA 93622
Irvin
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW3 "F5/E1-LID SWTCH FALT LID UP, F0/E3-OVR LOD F2/E1-STK KEYTEST THE LOCK failed to unlock, the interface is not responsive power button is not fully operational. Have to touch several times before it responds. The main after retest showed pressure sensor failure. ; ordrng 1 W10787878 (latch) and 1 W11035067 (overlay) and 1 W11183368 (cntrl-elec)"
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
RANGE WHIRLPOOL WFC150M0EB4 "Removed burners that failed. Installed replacements. Powered burners, both are operating. All ops normal."
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT780SAEM2 Unit is now working
Near Simi Valley, CA 93063
Danny
Job Details: 05/28/2020
MICROWAVE KITCHENAID KOCE500ESS04 Unit is not heating and turntable always running even when unit is off Pulled unit out from cabinet using floor protection and oven dolly Replaced main controls and magnetron and ui panel Reinstall unit and test oven Microwave is now heating and cycling Oven is is heating and cycling Reinstall oven combo No floor or cabinet damage ; used 1 W10138793 (FUSE) from stock
Near Bakersfield, CA 93311
Patrick
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Optics aren’t reading properly in test mode. Needs optics and ice maker ; ordrng 1 W10898445 (cntrl-elec)
Near Bakersfield, CA 93306
James
Job Details: 05/28/2020
WASHER MAYTAG MHW8200FC Installed new parts and tested unit. Unit now working as intended.
Near Riverside, CA 92508
Kevin
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit deli drawer on the left side not closing. Found weak door springs in adapters causing issue. Removed and replaced adapters. Tested unit. All tests good.
Near Bakersfield, CA 93307
Patrick
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW3 Missing slider from gear case ; ordrng 1 W10734521 (slider)
Near Perris, CA 92570
Kevin
Job Details: 05/28/2020
WASHER MAYTAG MVWC565FW1 Customer concerned about water level and performance issues. I tested unit and found water level too low for setting selected. I calibrated water level in diagnostic cycle. Tested unit. Water levels are testing normal.
Near Moreno Valley, CA 92551
Kevin
Job Details: 05/28/2020
DRYER MAYTAG MGDC215EW "Unit making noise during operation. Tested unit and found worn rollers, belt and idler pulley. Removed and replaced rollers, belt and idler with repair kit. All tests good."
Near Moreno Valley, CA 92553
Kevin
Job Details: 05/28/2020
DISHWASHER MAYTAG MDB4949SDZ0 Door slamming down when customer opens door. I found broken door spring on right side and failed links. Removed and replaced door spring and link kit. Tested unit. All tests good.
Near La Puente, CA 91746
Andy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Not cooling and display not responding, replaced control and tested unit working properly"
Near Los Angeles, CA 91331
Raymond
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5105HW0 "Upon arrival cx states unit shakes when empty and even more when clothes are loaded, shaking is normal, cabinet vibration will be seen as load reaches high spin. Unit functions as designed, instructed cx on proper use and care."
Near Bakersfield, CA 93311
Chase
Job Details: 05/28/2020
WASHER AMANA NTW4516FW3 Found legs were not leveled allowing for unit to get off balanced very easily. Leveled out legs. Calibrated then tested. All ops now testing out normal. Job complete.
Near Santa Maria, CA 93455
Jim
Job Details: 05/28/2020
FREEZER WHIRLPOOL WRV986FDEM01 Control will not allow for an 8 hour defrost cycle. Evaporator cover is secured with 4 screws. The thermistor is secured with zip ties on the suction side of the heat exchanger. All ice was removed. All fans and thermistors test ok in diagnostic.
Near Bakersfield, CA 93308
Michael
Job Details: 05/28/2020
DISHWASHER KITCHENAID KUDS30IXWH2 call reschdled
Near Alhambra, CA 91803
Francisco
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4816FW2 Checked unit found multiple issues. Unit not making a full shift. Also filling with high amount of water ordering parts to complete repair. Advised cx she has an open ground on her outlet.; ordrng 1 W10815026 (actuator) and 1 W10903238 (P HOSE) and 1 W11101101 (cntrl-elec)
Near Los Angeles, CA 91326
Danny
Job Details: 05/28/2020
FREEZER KITCHENAID KRSC503ESS01 Not is not cooling Found unit not cooling Plug in unit and compressor made a lot of electrical noise Unit has no frost pattern This unit will require a complete sealed system repair. ; ordrng 1 W10779331 (compressor) and 1 W10913906 (coupler) and 1 W11043042 (coupler) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10643261 (evaporator)
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Freezer leds failed. Fresh food section is dim. Unit needs replacement light. ; ordrng 1 WPW10515057 (light)
Near Fontana, CA 92336
Jaime
Job Details: 05/28/2020
MICROWAVE WHIRLPOOL WMC50522HW2 Found door not flush even with the panel. Had door adjusted
Near Perris, CA 92571
Kevin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Unit not cooling and led lights dim. I found frozen over return vent causing cooling issues and shorted led module in FC that damaged led module in RC. Return vent froze over due to FC door not sealing. I tried adjusting gasket and door and still won’t seal. Door liner is warped in upper right. Unit needs door and modules. Needs autho. Allow 1 hr on return. ; 1 LW10436760 (dor-fip ss) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Near Bakersfield, CA 93311
Chase
Job Details: 05/28/2020
DRYER AMANA NGD4655EW2 "Found damaged connector to ignitor not allowing for heat to cycle on. Repaired connector. Tested, and now all ops are now testing normal. Unit now working by design. Job complete."
Near Los Angeles, CA 91304
Andrew
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 There is minor damage to the 3cap cover and the drain cut out for the freezer. The liner around the cut out looks like it was depressed a little bit and creased. There’s no other damage to unit and the damage does not affect the functionality of the refrigerator in any way. Damages was caused when drain froze over and ice build up was being removed.
Near Modesto, CA 95355
Lance
Job Details: 05/28/2020
DISHWASHER JENN-AIR JDB9000CWS3 Needs work- found dispenser broken causing no soap dispensing and wash quality poor. We will need to re route with parts for repair.; ordrng 1 W10876529 (detergent disp)
Near Modesto, CA 95356
Lance
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW5620HW0 Needs work- found ripped/torn bellow causing leak. Need to re route with bellow for repair.; ordrng 1 W11314648 (bellow)
Near Merced, CA 95340
Kenneth
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 E5 ice maker error. Has ice in mold. Ordering ice box fan and ice maker. Reacheduled custimer for friday 5-27-20; ordrng 1 W11294907 (Icemaker) and 1 W10846539 (Fan)
Near Santa Maria, CA 93455
Jim
Job Details: 05/28/2020
OVEN WHIRLPOOL KEBS109BSS01 Blown thermal fuse and safety thermostat ; ordrng 1 W10617328 (panl-cntrl) and 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml) and 1 WPW10641253 (blower)
Near Orcutt, CA 93455
Jim
Job Details: 05/28/2020
M/W OVEN COMBO JENN-AIR n/a No power out of the manager board.; ordrng 1 WPW10292566 (cntrl-elec)
Near Orcutt, CA 93455
Jim
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW2 Faulty water valve; ordrng 1 W11210459 (valve)
Near Santa Maria, CA 93458
Jim
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4850HW1 Faulty drain pump motor; ordrng 1 W10919003 (pump-water)
Near La Puente, CA 91744
Andy
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW1 "Needs pump ,cap,washplate,hub; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10876600 (drain pump) and 1 W11050804 (cap)"
Near Fontana, CA 92336
Andy
Job Details: 05/28/2020
DRYER MAYTAG MGDC300BW0 Needs timer ; ordrng 1 WPW10185981 (timer) and 1 WPW10558463 (knob)
Near Monrovia, CA 91016
Andy
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW95HEDW "Needs door lock,switch; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl)"
Near Sierra Madre, CA 91024
Andy
Job Details: 05/28/2020
KITCHEN WHIRLPOOL KDTE334GPS Needs pump; ordrng 1 WPW10531320 (drain pump)
Near Glendora, CA 91740
Jaime
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW5000DW3 Main board is shorted had it ordered; ordrng 1 W11417466 (CONTROL)
Near Bakersfield, CA 93311
James
Job Details: 05/28/2020
WASHER MAYTAG MHW8200FC "Unit has over flow error code. Ran test. Unit passed all tests. Ordering valve, drain, and water lvl switch. Tech will install when parts arrive.; ordrng 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
Near Montebello, CA 90640
Francisco
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM "Removed and replaced damper,and harness with thermistor. Also adjusted fc door. Asked cx to monitor unit and report any issues."
Near Monterey Park, CA 91754
Francisco
Job Details: 05/28/2020
DISHWASHER KITCHENAID KDFE104DBL0 Checked unit found control locked. Unlocked control and show cx how to use control panel properly. Ran diagnostic cycle to calibrate and reset control.
Near Alhambra, CA 91801
Francisco
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JFC2089HES Checked unit found defrost issue. Bi metal testing closed. Needs jazz board replaced. Also needs check valve and inlet water valve. Damper is noisy as well. Provided estimate which cx will consider and call back.
Near San Fernando, CA 91340
Randy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found not cooling in fridge and freezer barely holding freeze. Loosing cool. Needs compressor replaced. Sealed system issue. Compressor failed. Also fan failed as well gaskets is torn. Needs access stub 1/4 in. Requesting p and a on parts and labor. ; rqstng P&A on 1 CD8404 (valve,1/4-6 per pack) and 2 WPW10460580 (gasket-fip)s and 1 WPW10464673 (motor-evap) and 1 WPW10507886 (compressor)"
Near Riverside, CA 92507
Kevin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Removed and replaced inline regulator and connectors. Tested unit. All tests good.
Near Porterville, CA 93257
Michael
Job Details: 05/28/2020
ICEMAKER WHIRLPOOL WRF555SDFZ08 Cx states unit had not produced any ice.Removed ice bin and ice bin cover is broken. Found ice maker with water inside but would no longer harvest. Ordering ice maker WPW10300024 and ice bin W11185686Return 5-27-20; ordrng 1 W11185686 (ICE BIN) and 1 WPW10300024 (ICE MAKER)
Near Los Angeles, CA 90049
Isidore
Job Details: 05/28/2020
OVEN JENN-AIR JJW2730DS00 "Bruce SR 7727910694F2E1 stuck key, removed top oven panel for control board access and per tech support relocate blue wiring away from control panel. Reinstalled top panel, test both upper and lower ovens operation at 350 degrees Fahrenheit. Oven working at this time."
Near Los Angeles, CA 90272
Isidore
Job Details: 05/28/2020
OVEN KITCHENAID KODE500ESS04 "Test oven operation for codes, no codes found. Customer states, oven interior lights flickering, removed right side interior light cover. Found light loose removed and reinstalled right side interior oven light bulb. Test oven operation at 350 degrees Fahrenheit customer states smoking. Found oven has never been used needs to be turned on to burn in oven. Customer advised to run on broil for at least half hour, page 9 oven use."
Near Calabasas, CA 91302
Isidore
Job Details: 05/28/2020
REFIRGERATOR KITCHEN AID KBFO42FSX00 "Found door seal not making proper seal with cabinet, with heat gun bottom right side reset seal. Freezer door now making proper seal . Customer advised to call back if frost reappears."
Near Delano, CA 93215
Michael
Job Details: 05/28/2020
WASHER WHIRLPOOL MHW5500FW1 Was not able to drill out and remove old boltNeed to replace entire wash tub W10901175Will need to notify cx when parts are available and resch cx. ; ordrng 1 W10901175 (WASH TUB)
Near Los Angeles, CA 90049
Leon
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cx states that unit is not working properly.After running diagnostic check find that ice maker is bad also Cx request to order and install water filter ; ordrng 2 W10569758 (water filter)s and 1 W10873791 (icemaker)
Near Pumpkin Center, CA 93313
James
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBFC42FTS02 Found unit with torn gaskets on all sides. Ice in freezer and fan not running. Quoted for new gaskets and evap cover.. Customer denied repair stating they will look for a newer unit.
Near Hesperia, CA 92345
Cesar
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Found failed LEDS. Also found ice maker is over producing ice spills out of bucket ice level mechanism not working rerouted for ice maker and LeD; ordrng 1 WPW10300022 (icemaker) and 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Near Los Angeles, CA 91331
Antonio
Job Details: 05/28/2020
RANGE WHIRLPOOL WEG730H0DS0 Replaced 2nd right hand burner valve and knob. Tested unit. Working ok.
Near Los Angeles, CA 91401
Randy
Job Details: 05/28/2020
DRYER MAYTAG MGD8200FW0 F4E3 vent restriction F2E1 stuck key error. Found unit complaint shuts off mid cycle. Found loose connection at control board causing screen to shut off. Secured Nd now working as designed has restricted airflow client will clean out vent and use unit . Job complete.
Near Hanford, CA 93230
Chase
Job Details: 05/28/2020
WASHER MAYTAG MVWB765FW3 "F3e2, F8e1, f0e4, multiple long fill error codes. Put through diagnostics and cold valve would not open indicating a faulty valve. Installed new valve. Calibrated then tested. All ops now testing out normal. Job complete."
Near Los Angeles, CA 91604
John
Job Details: 05/28/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01 "There is no water going to this refrigerator to make the icemaker fully engage. Nonetheless, the icemaker did fail. Replace the icemaker, also had to replace two of the light modules. The refrigerator tested good. The customer is aware of getting water to the refrigerator. For the icemaker."
Near Visalia, CA 93291
Chase
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW8040DW0 "F5e3, F2e1, lid lock not unlocking failure error code. Tested and found lock not latching. Installed new lid lock. Calibrated then tested. All ops now testing out normal. Unit now working by design. Job complete."
Near Visalia, CA 93291
Chase
Job Details: 05/28/2020
REFRIGERATOR KITCHEN AID KSC23C8EYY02 Unit not cooling in either compartment. unit infested. Called into WPL to document. Spoke with Dustin. This voids all warranties.Job complete. SR#7727909960
Near Santa Clarita, CA 91387
Joe
Job Details: 05/28/2020
MICROWAVE KITCHENAID KOCE500ESS09 I need to return tomorrow to finish job and put a magnetron in unit.; schdld next appmnt for 5/27 WED !
Near Visalia, CA 93292
Chase
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDF330PAHW0 "4-3, motor not running. Ordering sump assembly and control. ; ordrng 1 W11025157 (SUMP ASSEMBLY) and 1 W11087226 (CNTRL)"
Near Lindsay, CA 93247
Michael
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cx states unit just stopped workingTech found console is now responsive cx states it was not responsive beforeRemoved console and found infestation.Unit ops as designed at this time. Job complete
Near Fresno, CA 93710
Timothy
Job Details: 05/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed adjusters. Tested rack. Adjusters working correctly.
Near Fresno, CA 93720
Timothy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Replaced parts. Unit checks ok.
Near Cutler, CA 93615
Frank
Job Details: 05/28/2020
WASHER WHIRLPOOL WTW4816FW2 Control board not getting power To check if it’s not draining Performed diagnostics Found control board not getting power To turn on unitInstalled part Tested Passed
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Door switch is not contacting the door causing,poor suspension and ice production. Ordering plastic squares. ; ordrng 1 12664501SP (BYPASS) and 3 WP2177331 (plastic-sq)s"
Near , CA 93631
Frank
Job Details: 05/28/2020
DRYER MAYTAG MVWC565FW1 Customer loud rattling nitro Performed diagnostics No errror coded No rattling Tested Job completed
Near Cambria, CA 93428
Tom
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Installed Water Valve, check okay, no leaks detected. No damage to unit or home from tech, job complete."
Near Mariposa, CA 95338
Kenneth
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Ice building around adapter. Needs add a fan adapter. Orderkng door. Gadket bowed due to collapsed liner. Ordering reservoir. Leaks everytime time it dispenses water or fills for ice. Ordering UI. UI board burnt out notnalloeing proper temps ; ordrng 1 W11168758 (Reservoir) and 1 LW10341279 (Door) and 1 WPW10565996 (Ui)"
Near Coarsegold, CA 93614
Kenneth
Job Details: 05/28/2020
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ01 Impeller stripped onto auger motor shaft. Ordrring impeller. Will replace Both auger and imprller on return visit. Rescheduked custimer for Tuesday 6-2-20; ordrng 1 WP63052-2 (Impeller)
Near Los Angeles, CA 91356
Randy
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH02 Found filter stuck in the housing had incorrect filter in. Check quick pics. W11194438 filter housing.. Scheduled for Tuesday 2nd 195.45. ; ordrng 1 W11194438 (housing)
Near Los Angeles, CA 91316
Randy
Job Details: 05/28/2020
WASHER WHIRLPOOL WFW5620HW0 F0E2 over suds. f5E5 Dry NTC fault f7E8 obstruction in tub. f8E1. Long drain Found obstruction in tubs. Needs cleared out but unit panel bad drain too and heater due to error codes. Also leaks from front. Bringing all possible parts and returning what’s not needed for a 2nd call complete. Pre id ing at its finest. LARGE CALL AT LEAST TWO HOURS. PLEASE. ; ordrng 1 W11314648 (bellow) and 1 W11314664 (heater) and 1 W11316609 (pump-water) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec) and 1 W11449075 (HARNESS NTC )
Near Fresno, CA 93706
Irvin
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Removed upper hinge, and freezer door. Installed washers. Installed door, test for seal. Good seal no gaps. All ops. Normal"
Near Hanford, CA 93230
Alejandro
Job Details: 05/28/2020
REFRIGERATOR AMANA ART318FFDW06 "Found the unit not cooling,replace service valve ,charge refrigerant,verify leak in the evaporator capillary tube,I not have tools for replace o ring need helper ; ordrng 1 W11407409 (EVAPORATOR ), pckd up 1 W10913906 (coupler1/4)"
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
WASHER MAYTAG MVWC565FW2 "CX reports a knocking or thumping sound. No error codes found in the unit. Ran spin test, and agitation test. Passed. Found during ramp down of spin mode the thump was heard from the rear of the unit. The shifter is hitting the inner gearcase. Installed replacement shifter, and splutch kit. Calibrated unit, passed. All ops normal."
Near Fresno, CA 93722
Irvin
Job Details: 05/28/2020
WASHER WHIRLPOOL NTW4516FW3 "Cx says the washer is not givin enough water. Found the cold valve is not opening fully. Replaced value. Calibrated unit, passed. All ops normal."
Near Paso Robles, CA 93446
Tom
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KBBL306ESS01 "Found shipping film still on Grill Cover, removed, visual inspection shows no issues or deformities or damage, customer present, check okay. Visual inspection shows damage to LED Module, order and replace Module./Module - (W10908166); ordrng 1 W10908166 (module)"
Near Paso Robles, CA 93446
Tom
Job Details: 05/28/2020
RANGE WHIRLPOOL WFG320M0BW2 "Entered diagnostics, found error code F1, ran unit, ignition intermittent. Order and replace Control Board and Temp Sensor./Control Board - (W11113908)Temp Sensor - (WPW10181986)/NOTE - SHOP SOFTWARE MALFUNCTION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11113908 (cntrl-elec) and 1 WPW10181986 (sensor)"
Near Fresno, CA 93711
Irvin
Job Details: 05/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cx says the fridge is not cooling. The unit was not powered, plugged in, on arrival. Talking to cx found the issue was fresh food section not cooling. Had a video of noise. The noise was ice blocking the evap motor in fresh food section. Removed cover and power the thermostat is bad miscolored and cracked. Installed replacement motor assembly. Powered unit set temps all ops normal."
Near Merced, CA 95340
Kenneth
Job Details: 05/28/2020
DRYER ROPER RED4516FW0 Found unit not turning in. Found unit with a weak motor. Not wanting to kick in by itself. Ordering new motor. Rescheduled customer for friday 5-29-20; ordrng 1 279827 (Motor)
Near Hanford, CA 93230
Andrew
Job Details: 05/28/2020
MICROHOOD WHIRLPOOL WMH32519HZ5 Unit making clicking noise when stating. Unit has burnt out control and bad relay. Ordering control. ; ordrng 1 W11342846 (CONTROL)
Near Bakersfield, CA 93312
Andrew
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Customer stated that Unit was not making ice and that ice cream is soft. Checked unit and found Molly on really hot and did not hear the fan running. Pulled Unit out and found condenser fan was not running. Ordering new condenser fan motor and blade; ordrng 1 W11127829 (motor-cond)
Near Madera, CA 93637
Kenneth
Job Details: 05/28/2020
WASHER MAYTAG MVWB835DW5 Installed control and power cord and tested unit. Unit is working lroperly. Customer approves function at this time.
Near Shafter, CA 93263
Michael
Job Details: 05/28/2020
DRYER MAYTAG MGDB765FW0 Cx states long dry times.Started timed dry and red check lint light is onwent outside the home and found severely restricted airflow from dryer vent. Instructed cx on issue and advised to service dryer vent as it exits onto roof of home. All other ops are normal and unit has no functional faults. Job complete
Near Bakersfield, CA 93312
Andrew
Job Details: 05/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Frost still building up in freezer. Fruit and veggies are stuffed in deli drawer in bags. Cx needs to remove food from bags. Temp in deli set to deli not produce. Advised Cx to set deli to produce and remove from bags. Ordering rails and slides and rtv for freezer. ; ordrng 1 W10841140 (adhesive) and 2 W11265130 (slide)s and 1 WPW10284682 (bracket) and 1 WPW10284683 (bracket) and 1 WPW10714545 (gasket-fip)