Near Bakersfield, CA 93314
Andrew
Job Details: 08/28/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Checked unit and ice maker had no ice in tray. Tried cycling ice maker and no go. Removed and replaced ice maker. Cycled ok. Advised Customer to give ice maker 6-8 hours before ice production begins. ; Job Completed
Near Lancaster, CA 93535
Patrick
Job Details: 08/28/2018
WHIRLPOOL WASHER WFW8540FW1 Found the customer stating the unit is running about 8 hours. Checked errors and found a communication error between boards. Harness checked good. Needs new control boards ; ordrng 1 W10903219 (panel-cntl) and 1 W11201290 (CONTROL) Removed and replaced parts tested unit all ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 08/28/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 Found the unit over frosting on evap making noise when ice hits fan. When I replaced last time I didn’t do it right. Sensor need to be secured and the cover needs to be screws in instead of tabs broken ; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (COVER ), Removed and replaced parts. Support broke. Needs new one ; ordrng 1 WPW10389152 (support), Removed and replaced parts tested unit all ops checked good ; Job COMPLETED
Near Bear Valley Springs, CA 93561
Patrick
Job Details: 08/28/2018
kitchenaid dishwasher KUDS01FLSS0 Found the unit having issues with the door falling down. The link on the left side was on the floor when I arrived. Needs new link kit ; ordrng 1 8194001 (LINK ),Removed and replaced part tested unit and it started to leak. Customer needs new water line
Near Los Angeles, CA 90068
Raymond
Job Details: 08/28/2018
kitchenaid range KFGG500ESS2 Upon arrival unit had been installed and customer didn’t know what the message was. Couldn’t get cooktop to work. Inspected and found this was initial startup. Instructed on proper use and care. Unit functions as designed.
Near Los Angeles, CA 90068
Raymond
Job Details: 08/28/2018
whirlpool refrigerator KRFC300ESS01 unit had water on the door heater and liner separation. Used adhesive to seal liner, also found not using humidity control. Instructed on proper use and care of unit.; used 1 8201711 (food grade adhesive)
Near Los Angeles, CA 90068
Raymond
Job Details: 08/28/2018
whirlpool refrigerator KRFC300ESS01 Upon arrival unit had water on the door heater and liner separation. Used adhesive to seal liner, also found customer not using humidity control. Instructed customer on proper use and care of unit.; used 1 8201711 (food grade adhesive)
Near Los Angeles, CA 90068
Raymond
Job Details: 08/28/2018
WHIRLPOL DISHWASHER KDTE334GPS0 Upon arrival customer complaint was unit not drying and still wet. Found customer not using rinse aid, they just ran a normal wash and expect it to be completely dry. Instructed csutomer on proper use and care of unit. Unit functions as designed at time of service.;
Near Bakersfield, CA 93312
Dane
Job Details: 08/28/2018
KITCHENAID REFRIGERATOR KRFF507ESS Upon arrival the unit was making horrible noise. Found evaporator a solid block of ice and evaporator fan blade was hitting ice making noise. Unit needs new fan with harness; ordrng 1 W10633627 (motor-evap) Removed and replace harness and fan and defrosted and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 08/28/2018
GE REFRIGERATOR GFE28HGHBB Upon arrival the unit would not dispense water. Refrigerator water filter control board shorted out and thought there was no filter. Removed and replaced control board and tested unit. Unit functions normal; used 1 WR55X23345 (FILTER BOARD)
Near Taft, CA 93268
Dane
Job Details: 08/28/2018
FRIGIDAIRE REFRIGERATOR FFSS2614QE Upon arrival the water valve would not close. Water poured into freezer from icemaker feel to constantly sorting out the icemaker. Removed and replaced ice maker and water valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details: 08/28/2018
maytag washer MVWB850YW1 Upon arrival the unit was loud in the spin cycle. Found main bearing with metal to metal grinding. Unit needs new bearings; rqstng P&A on 1 w10435302 (bearing) Remove and replace bearing and tested unit. Unit functions normal now;
Near Bakersfield, CA 93307
Dane
Job Details: 08/28/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LB pon arrival unit was not making ice. Icemaker was getting proper voltage but would not harvest one manually advance. Removed and replaced ice maker and tested unit. Unit functions normal now; used 1 241798231 (ICEMAKER) from stock, Job Cmpltd,
Near Bakersfield, CA 93306
Dane
Job Details: 08/28/2018
ge washer GLWN2800DWS All I defecation stickers removed. No way to verify and model or serial. Do not service
Near Bakersfield, CA 93306
Dane
Job Details: 08/28/2018
frigidare refrigerator FFHT2021QW2 customer stated unit not working. Unit is completely dead. Pulled unit and getting voltage at wall and harness. No lights or fans. Control is burnt. Needs control assembly ; ordrng 1 5303918671 (control box) Installed control and tested unit. Unit functions normal now; Job Cmpltd
Near Bakersfield, CA 93312
Dane
Job Details: 08/28/2018
whirlpool oven WGE745C0FS00 Upon arrival the unit was dead. Only cooktop would work. Removed and replaced control and tested unit . Unit functions normal now
Near Bakersfield, CA 93314
Dane
Job Details: 08/28/2018
whirlpool refrigerator WRX988SIBM03 Upon arrival the dispenser was dripping. Water valve was seeping. Removed and replaced valve and tested unit unit functions normal now
Near Paso Robles, CA 93446
George
Job Details: 08/28/2018
whirlpool dishwasher KDTE334GBS0 Installed new rails tested check out ok complete. No dents or dings cause by tech.; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 08/28/2018
kitchenaid refrigerator KRFF305EWH00 Found refrigerator small gap center top reheated sealing checking ok complete. No dents or dings cause by tech
Near Templeton, CA 93465
George
Job Details: 08/28/2018
kitchenaid microwave KMHC319ESS3 Found microhood completely dead found bad door switches and fuse replace parts tested check out ok complete . No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details: 08/28/2018
jennair refrigerator JFC2290VEP8 Found refrigerator leking freezer door area found drain plug plug clear out retested check out ok complete. No dents or dings cause by tech.; Job completed
Near Grover Beach, CA 93433
George
Job Details: 08/28/2018
whirlpool washer WTW5000DW1 Found washer checking ok customer instruct how much detergent is being use set diagnostics no error complete. No dents or dings cause by tech. ; Job Completed!
Near Los Angeles, CA 91602
Kenneth
Job Details: 08/28/2018
WHIRLPOOL WASHER MVWB835DW3 Found unit making clicking noise from latch. Clicking noise and coding out. Found plastic tag tab stuck in latch not allowing latch to fully retract in on unlock. Removed tag tab and tested unit. Unit is now working properly. Customer approves unction at this time. No dents dings or blemishes on or around unit caused by technician
Near Burbank, CA 91506
Kenneth
Job Details: 08/28/2018
WHIRLPOOL DISHWASHER KDTM354DSS5 Found unit with no power due to wires at junction box loose. Secured wire nuts and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Tulare, CA 93274
Enrique
Job Details: 08/28/2018
WHIRLPOOL WASHER WTW5000DW1 unit not draining . In diagnostics , found f9e1= long drain and f0e2=oversuds . I found the house drain pipe is clogged, water backing up , therefore not draining all the water out . Found no mechanical problem . The customer needed instructions . No leaks
Near Visalia, CA 93291
Enrique
Job Details: 08/28/2018
WHIRLPOOL DRYER WGD7500GC0 Inspected a whirlpool dryer . Customer complaining , the door not staying closed . I installed new strike and catch . All functions checked normal at time of service .
Near Sanger, CA 93657
Ethan Shrum
Job Details: 08/28/2018
whirlpool dishwasher KDFE104DBL5 door gasket did come out reinstalled tested test checked dog job complete ; Job Cmpltd,
Near Fresno, CA 93702
Ethan Shrum
Job Details: 08/28/2018
Upon arriving to the customers home customer stated that the unit would not drive it would turn on tested wall outlet found at the wall did not have 240 V I did let customer know that the unit will run but will not heat if it does not have correct voltage is needing to contact electrician job is complete; Job Cmpltd
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/28/2018
whirlpool washer WTW8900BC Upon arriving to the customers home customer stated that the unit was wobbly and not on balance customers unit is balanced properly and level the customer is just overloading unit and making unit work extra hard and slamming against the other unit the suspension rods are perfectly fine nothing is wrong with suspension rods needing to document with trade partners on proper.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 08/28/2018
whirlpool dryer WED8900BC Upon arriving to the customers home customer stated that the dryer was making a noise I did not find any noise whatsoever on unit checked unit thoroughly customer is did have a load of laundry inside of unit when I got there unit cycled for about 45 minutes and I did not hear noise unit functioning properly I did install dryer repair kit because Will was a little worn out job complete; used 1 4392067 (DRYER REPAIR KIT)
Near Fresno, CA 93720
Chris
Job Details: 08/28/2018
frigidaire freezer LFFH20F3QWC Customers issue is that their freezer in the garage was leaking water onto the concrete. Upon arrival I checked drain pan inside freezer To make sure it was not plugged which it wasn’t. I then pulled freezer away from wall to access drain hose and drain pan. I found post to be plugged was some sort a rapper or paper. Anyways I cleared drain hose poured water down drain pan to make sure it flows properly without it leaking. Everything checks out good also tighten the handle on the freezer door for customer to. Job complete
Near Fresno, CA 93705
Chris
Job Details: 08/28/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA On return visit today I replaced Dispenser module. Installed new one in tested everything checks out good.Job complete; Job Completed
Near Fresno, CA 93705
Chris
Job Details: 08/28/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PFBA Customers issue is that water is leaking out from ice dispenser on the floor. I first checked to make sure I have proper temperature inside air handler. I then checked to make sure ice maker was functioning properly and also fill valve was not overflowing. That all checked out good. Then noticed that when I hit the paddle to dispense ice it would retract really quick and not seal properly allowing warm air to go up into ice container causing condensation and ice to melt. Ordering new module will return on Friday 1 to 4; ordrng 1 242270102 (module),On return visit today I replaced Dispenser module. Installed new one in tested everything checks out good.Job complete;
Near Fresno, CA 93727
Cher
Job Details: 08/28/2018
MAYTAG WASHER MAV9600EWW Customer had concerns about washer making noise While spinning and agitating. I cycled washer on ran through multiple test everything checked out good. The wash machines like 30 years old so for being so old the little noise she’s hearing is normal. Job complete.
Near Fresno, CA 93727
Chris
Job Details: 08/28/2018
whirlpool dryer DG482 Customer just wanted me to check Dryer for proper function since unit is so old. I pulled dryer away from wall clean lint out of dryer hose I then cycled dryer on. Gas valve turned on flame ignited everything tested good. Job complete.
Near Escalon, CA 95320
William
Job Details: 08/28/2018
WHIRLPOOL OVEN WOD93EC0AS01 Found upper oven outer glass broken, ordered glass outer door skin. ordrng 1 W10577911 (oven door glass), Removed old door, swapped over hinge assembly & handle. Replaced outer door glass assembly, re-installed oven door, tested ok
Near Riverbank, CA 95367
William
Job Details: 08/28/2018
whirlpool washer WTW4816FW1 Found codes for latch lock down & red light on control not lighting lighting on control, order control board and latch assembly; ordrng 1 W10838613 (lid lock assembly) and 1 W11124783 (MAIN CONTROL), Replaced latch assembly, clear all codess , ran self diagnostics , re- checked for codes, no codes found, unit operating as designed.
Near Modesto, CA 95355
William
Job Details: 08/28/2018
whirlpool refrigerator WRS325SDHZ01 Found doors out of adjustment, Adjusted leveling on unit, adjusted right door height, customer approved door adjustment; Job Completed
Near Manteca, CA 95336
William
Job Details: 08/28/2018
AMANA WASHER NTW4516FW1 Replaced latch, main control & strick, recaled Unit, ran self diagnostics, ran spin test, unit operating as designed, checked voltage in low speed spin, found splutch noise, checked voltage to unit, unit has a 2 volt drop while in low speed spin 124.5v to 122.5 v, customer claims unit didn’t have this problem before control was replaced. On going power issues new home development, referred customer to whirlpool customer care.
Near Victorville, CA 92395
Cesar
Job Details: 08/27/2018
frigidaire refrigerator FFHS2611LBRA Failed ice maker over fills causing water to spill down in to ice bucket. Water pressure in home tested good at 68 psi replaced ice maker and tested all checked good ; Job Cmpltd,
Near Apple Valley, CA 92308
Cesar
Job Details: 08/27/2018
whirlpool washer WTW8540BW0 Splines on drive shaft are stripped causing damage to hub routed for hub will install bearing kit on return to replace drive shaft ; ordrng 1 W10820039 (hub), , Installed kit and hub unit tested good ; Job Cmpltd
Near Victorville, CA 92395
Cesar
Job Details: 08/27/2018
whirlpool oven GBD309PVS02 , Lower oven door has bad hinges springs are worn WP9760574 $42.64 , WP9760573 $42.82, WP4449259 $69.30 tax $11.61; ordrng 1 WP4449259 (glass-door) and 1 WP9760573 (hinge-door) and 1 WP9760574 (hinge-door), , Replace glass and hinges tested good ; Job Cmpltd
Near Hesperia, CA 92344
Cesar
Job Details: 08/27/2018
frigidaire microwave oven FPBM3077RFB Stainless steel separating from frame and catching on cabinet routed for new door ; ordrng 1 5304504071 (door assembly), Replaced door unit tested good.
Near Los Angeles, CA 90046
Isidore
Job Details: 08/27/2018
kitchenaid refrigerator KUDF204ESB00 Found cabinet bent at divider between refrigerator and freezer sections determined not repairable to big of a gap freezer not always engaging light switch or light switch would time out, customer to be advised that whirlpool well call with replacement information.; Job Completed.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/27/2018
whirlpool washer WFW92HEFW0 Found f1e1 error communication fault code verified and f8e3 overflow verified over suds customer instruct setting on detergent for both concentration 4x and water hardness to soft; Job Completed
Near Los Angeles, CA 90049
Isidore
Job Details: 08/27/2018
whirlpool washer WFW92HEFW0 Found console W10911023 has 5vdc not responding no leds, part ordered; ordrng 1 W10911023 (panel-cntl 209.74 134.70), , Remove top and control panels, installed new user interface. Test and cleared codes, ok washer machine working at this time.
Near La Puente, CA 91746
Stephen
Job Details: 08/27/2018
whirlpool washer WFW7590FW0 Ran diagnostics. No error codes. Ran auto test cycle- passed. Fills, washes, drains, rinses,& spins properly. Using too much detergent. Advised to use to “1” level on HE liquid detergent cap.
Near Rosemead, CA 91770
Stephen
Job Details: 08/27/2018
amana washer NTW4605EW0 Ran diagnostics. Had f5e1 error code. Cleared error code. Replaced broken lid strike. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly. Complete
Near Altadena, CA 91001
Stephen
Job Details: 08/27/2018
amana dryer NED4655EW1 Found one side of line dead. Removed and replaced parts listed. Reset circuit breaker. Dryer is heating properly at this time. Needs vent hood replaced. Advised to call contractor. May need new circuit breaker installed by an electrician. Complete
Near Rialto, CA 92377
Tyler
Job Details: 08/27/2018
whirlpool range WGD5000D Dryer door is popping open during cycle. Removed and replaced door catch and strike. Tested all works good at this time.; used 1 279570 (CATCH DOOR DRYER)W
Near Claremont, CA 91711
Tyler
Job Details: 08/27/2018
kitchenaid refrigerator KRFC302EBS00 There is frosting inside the freezer and door alarm is going off. Found door seal for freezer is not making contact with cabinet. Heat treated door seal and checked all switches. All works good at this time.
Near Pomona, CA 91768
Tyler
Job Details: 08/27/2018
AMANA DRYER NGD4655EW2 Unit is not drying the clothes. Checked vent and cycled dryer. Dryer is cycling fine and temps are within range. Instruct customer on how the unit works and how different items dry at different rates. All works good at this time.;
Near Rialto, CA 92376
Tyler
Job Details: 08/27/2018
MAYTAG REFRIGERATOR MSF25D4MDM01 Unit is a no cool. Removed and replaced compressor, evaporator and dryer. Vacuumed system and charged with Freon. Found sludge coming out of a cabinet. When charged system Freon is blowing out of the cabinet back wall. Sealed system leak is in the cabinet and cannot be repaired. Unit is unrepairable. Bill out for double sealed system.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)
Near Rialto, CA 92376
Tyler
Job Details: 08/27/2018
kitchenaid refrigerator KRFC604FSS00 unit is not cooling. Found evaporator is frozen over. Ordering control and cover per service pointer. Customer to defrost unit 48 hours with doors open.; ordrng 1 W10789113 (cntrl-elec), 194.38(208.95), 1 W10865106 (cover-evap), Found evaporator is frozen over. Removed and replaced control and cover per service pointer tested all works good at this time.
Near San Bernardino, CA 92411
Danny
Job Details: 08/27/2018
whirlpool refrigerator WRT541SZDW00 Found refrigerator leaking into fresh food compartment, found drain iced up cleared drain adjusted drain pan tested all OK call completed.
Near San Bernardino, CA 92405
Daniel P.
Job Details: 08/27/2018
whirlpool refrigerator WRS325FDAW04 Found fresh food not cooling enough, found supply air duct door stuck removed and corrected tested checks OK call completed.
Near Rialto, CA 92376
Daniel P.
Job Details: 08/27/2018
kitchenaid microwave KMHC319ESS0 Found microwave dead found open cavity thermostat, had to drop microwave , replaced and tested checks ok call completed .; used 1 W10654514 (THRNST-FIX)
Near Fontana, CA 92336
Daniel P.
Job Details: 08/27/2018
WHIRLPOOL MICROWAVE WMH76719CS2 Found microwave dead , found open fuse , caused by shorted switches and broken interlocks replaced all 3 micro switches, fuse and interlocks call completed. Autho for parts WG4P2G4EP1 Customer to pay trip $115 and $30 labor call completed.; used 1 W10138793 (FUSE), 3 W10727360 (MICROSWITCH), 1 WP8206419 (INTERLOCK), and 1 WPW10156813 (INTERLOCK)
Near Redlands, CA 92374
Daniel P.
Job Details: 08/27/2018
WHIRLPOOL WASHER WGT3300XQ3 Washing machine water level switch not working verified medium size load selection not working needs pressure switch will order estimate approved by maintenance supervisor Dan.; ordrng 1 WPW10544357 (switch-cyc), washing machine water level switch not working verified medium size load selection not working needs , installed new load size switch tested checks ok call completed.
Near Riverside, CA 92507
Kevin
Job Details: 08/27/2018
whirlpool refrigerator WRX735SDHV00 Freezer had frost everywhere in freezer. I defrosted the ice and tested rails and door gaskets. All tests good. Instruct customer on making sure door gets shut all the way to prevent this issue from happening again.
Near Riverside, CA 92506
Kevin
Job Details: 08/27/2018
WHIRLPOOL DISHWASHER WDF520PADM7 Unit not washing. I found voltage to wash pump but wash pump not coming on. Failed motor/sump assy. Ordering part. ; ordrng 1 W11025157 (pump&motor), Unit not washing. I found voltage to wash pump but wash pump not coming on. Removed and replaced sump and motor assy. Tested unit. All tests good.
Near Perris, CA 92570
Kevin
Job Details: 08/27/2018
MAYTAG WASHER MVWC565FW1 Customer concerned with wash performance. Customer described fabric softener stains. I found loose agitator which could be causing early release of softener. I tightened agitator and gave tips on softener use. I recalibrated main control and tested. All tests good
Near Perris, CA 92570
Kevin
Job Details: 08/27/2018
roper dryer RGD4516FW0 Unit not heating. I found gas to gas valve but gas valve, coils working but plungers not opening. Failed gas valve. Ordering gas valve assy. ; ordrng 1 W10823508 (burner-gas), Unit not heating. I found gas to gas valve but gas valve, coils working but plungers not opening. Failed gas valve. Removed and replaced gas valve assy. Tested unit. All tests good.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 08/24/2018
whirlpool dryer WGD5000DW3 Customer complaints of dryer not heating. Checked unit and found open gas valve coil. Customer requesting morning service they leaving town; ordrng 1 WPW10328463 (coil-valve) Replaced thermal fuse and coils. Tested ok; Job Completed.
Near Los Angeles, CA 91307
Michael
Job Details: 08/24/2018
kitchenaid range KSGB900ESS2 NOT A RECALL Unit was not installed when repair was made, house was under construction.Customer states oven door is crooked and rubs when opens.Unit was not in this condition when tech left after repair.Tech opened oven and found card board boxes stuffed into cavity. Removed boxes and oven door operates as intended and is no longer crooked. Unit ops as intended. Job complete.
Near Los Angeles, CA 91367
Michael
Job Details: 08/24/2018
KITCHENAID REFRIGERATOR KRFF300ESS01 Customer states drawer is broken on new unit.Tech found lower drawer does not roll easy. Right side rail is broken.Removed and replaced right side drawer rail. Drawer now slides easily open and close. Unit ops as intended job complete; Job Completed
Near Los Angeles, CA 91406
Michael
Job Details: 08/24/2018
KITCHENAID DISHWASHER KDTE234GPS0 Game show prize damaged during shopping. Control is damaged.Manufacturer has shipped completed a new stainless door skin. Completed still needs black control assembly W11165148. Door needs to be installed on arrival. ordrng 1 W11165148 (CONSOLE CONTROL), Removed damaged front panel and control. Installed new stainless door wrap and swapped over all parts to new door. Installed door and control. Unit door now opens and closes with no issues and looks ready to be installed. Unit not tested due to physical damage to control and outer door wrap. And unit is located in the middle of a warehouse with no access to hook ups. Job complete.
Near Lancaster, CA 93535
Patrick
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR WRX986SIHV00 Found the unit having issues with the units ice maker not making ice properly and moisture and ice build up in fridge. Ice box fan no ops running really low. Ice not maintaining in the bucket. Melts fast. Needs ice maker and ice box fan. Also needs new adapter for moisture and ice build up I the fresh food section. Also lights not working. Intermittent ops. Needs new board to fix that per service pointer W11218221; ordrng 1 W10612142 (adapter) and 1 W10830288 (cntrl-elec) and 1 W10846539 (ICE BOX FAN), s Removed and replaced parts tested unit all ops. Checked good ; Job Completed
Near Palmdale, CA 93550
Patrick
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR W5TXEWFWQ01 Customer having issues with the unit freezing the food in the fridge section. Fridge running for long periods of time. Needs new thermostat. Removed and replaced and advised to keep food in fridge away from vent ; Job Completed. used 1 WPW10567140 (THERMOSTAT)
Near Palmdale, CA 93551
Patrick
Job Details: 08/24/2018
kitchenaid dishwasher KDPE334GBS0 Found the customer having issues with the unit not drying properly. Checked blower and it isn’t coming on in test mode. Need to order. Also filled up rinse aid that wasn’t the main problem though ; ordrng 1 W11228135 (VENT), Removed and replaced fan. Tested unit all ops checked good ; Job Cmpltd
Near Burbank, CA 91504
Raymond
Job Details: 08/24/2018
kitchenaid dishwashwer KUDE70FXSS5 Upon arrival Customer complaint was jet dry would not fill in the dispenser, Inspected and found that dispenser was bad, replace dispenser and filled dispenser with jet dry. Customer also wanted dishwasher real level due to prior issue of it being installed incorrectly, informed Customer warranty does not cover this type of labor. Quoted Customer for repair Customer approved level unit and tested unit worked as a design, Customer had countertop installed with a piece of plywood pushing on tub informed Customer a Carpenter had to take care of that repair, unit operating as designed. Customer then refused to pay and her son started yelling at Andrew. We left. Customer owes 115 for quoted and approved labor; Job Complete
Near Los Angeles, CA 91405
Raymond
Job Details: 08/24/2018
whirlpool washer WTW7000DW0 Upon arrival cx complaint was unit not working. Found console not responding. Replaced console and tested unit functions as designed.; Job Cmpltd
Near Los Angeles, CA 91311
Billy J.
Job Details: 08/24/2018
MAYTAG WASHER MVWC415EW2 Upon arrival customer states making a noise unit sounds completely normal again will guess at this since we have no techline removed and replaced gearcase tested this gearcase sounds terrible it’s defective customer will not have a unit now customer requested me to install old gearcase I stated no requesting extra labor since gearcase needs to be replaced again not my fault I got a bad part customer is unhappy since they don’t have washer now w11035747 W10832724 W10721967 W10528947 ordrng 1 W10528947 (drive hub kit),1 W10721967 (drive pulley)1 W10832724 (drive motor),1 W11035747 (gearcase), upon arrival removed and replaced all parts listed retested job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/24/2018
MAYTAG DRYER MGDX655DW2 Upon arrival cx stated they would run timed dry for about 30 minutes and unit would still be running 3 hours later found unit had bad timer removed and replaced retested job complete
Near Castaic, CA 91384
Billy J.
Job Details: 08/24/2018
MAYTAG WASHER MVWB880BW0 W10435302 w10853723 105.51 104.31 apon arrival removed and replaced bearing and valve retested job complete no leaks dings or scratches at this time on unit found leak at main valve at home instructed cuatomer to call plumber or replace himself job complete; used 1 W10435302 (BEARING)
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/24/2018
jennair refrigerator JS48NXFXDE01 Upon arrival cx complaint was no ice. Tested and found ice maker not cycling, replaced ice maker and tested, ice maker cycles but no actuation from water valve. Needs valve. ; ordrng 1 WP2307650 (valve-inlt), Upon arrival cx states no ice production. Jumped ice maker. I maker cycled but did not fill. Inspected unit. Removed water line and no water was coming from hose. Dropped the fridge pulled fridge out and found that the water line was linked behind the unit. Removed kink and instantly ice maker filled with water. Reinstalled built in. Unit now functioning properly. No dents dings or scratches caused by tech. Please request double labor. Had to uninstall and reinstall built in fridge ; Job Cmpltd
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 08/24/2018
whirlpool washer WTW5000DW0 Customer stated they canceled appointment. No service needed said we were expensive. ; Job Completed
Near Arcadia, CA 91007
Bryan Dunn-Wilson
Job Details: 08/24/2018
whirlpool refrigerator WRT541SZDW00 Upon arrival customer states water in dripping from freezer onto top shelves of fridge. Found evap cover with ice. Evap motor is not running. Ordering evap motor and upgraded blade; ordrng 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), Removed and replaced evap motor and fan blade. Unit now functioning as designed. No dents dings or scratches caused by tech. ; Job Completed
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 08/24/2018
kitchenaid dishwasher KUDS35FXSS4 Replace old adjuster with new metal kit. Tested unit. Unit functioning as designed. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/24/2018
kitchenaid refrigerator KSC24C8EYY02 Upon arrival cx states fridge is cooling fine. Fridge just drips Nd burps from water dispenser and snack drawer inside of fridge is broken. Inspected dispenser informed cx that a few drips and the burp was just air in line. Cleared air dispenser functioning as designed. Ordering cx a snow drawer. Rescheduled cx for 8/21 ; ordrng 1 WPW10542037 (pan-snack),
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/24/2018
KITCHENAID DISHWASHER KUDE48FXBL upon arrival customer states hearing clicking during drain cycle. Removed drain up found coin inside drIn pump. Removed coin and reinstalled drain pump. Tested unit. Unit functions as designed. Customer approves repair At this time. No dents dings or scratches caused by tech
Near Bakersfield, CA 93308
Dane
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR MFX2876DRM02 , Upon arrival the fresh food was not cooling. Found fresh food defrost sensor shorted. Removed and replaced sensor and defrosted evap. Unit functions normal now.; Job Cmpltd. used a W11087438 (Motor Evap)and a WPW10389152 (SUPPORT)
Near Bakersfield, CA 93305
Dane
Job Details: 08/24/2018
GE DRYER GTD42GASJWW pon arrival unit was making a scraping noise while it was running. Found the blower wheel not properly secured onto motor shaft causing it to rub and scrape against the housing. Remove front panel and top and secured blower wheel. Reassembled machine and tested unit. Unit functions normal now; Job Cmpltd
Near Bakersfield, CA 93306
Dane
Job Details: 08/24/2018
WHIRLPOOL MWASHER GHW9200LQ0 Upon arrival the unit would not drain. Drain pump was making an awful noise and would not pump out the water. Found broken impeller blade inside drain pump. Removed and replaced drain pump and tested unit. Unit functions normal now used 280187 (PUMP-WATER)
Near Bakersfield, CA 93306
Dane
Job Details: 08/24/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TF pon arrival the unit was not making ice. Found icemaker fill tube frozen and caused the icemaker motor to burn out. Fill tube was frozen due to faulty Silla Noyd on water valve. Removed and replaced water valve and icemaker and tested unit. Unit functions normal now; Job Completed
Near Bakersfield, CA 93306
Dane
Job Details: 08/24/2018
MAYUTAG DRYER MGD6000XW Upon arrival the dryer was squeaking. Found rollers and pulley is faulty. Removed and replaced all parts and dryer repair kit and tested unit. Unit functions normal now; Job Completed
Near Lamont, CA 93241
Dane
Job Details: 08/24/2018
MAYTAG WASHER MVWC425BW0 Upon arrival the unit with bang in the spin cycle. Tested suspension and suspension failed test. Removed and replaced suspension W10780044 (SUSPENSION) and tested unit. Unit functions normal now JOB COMPLETED
Near Clovis, CA 93619
Chris
Job Details: 08/24/2018
FRIGIDAIRE FREEZER FGHC2331PFAA Customers Issue is water was overflowing from the ice maker going down back wall and then icing up drain pan. Causing multiple issues. Found icemaker heater not Functioning there for water was spilling onto frozen ice and dripping down the back wall. Also pulled back panel off inside the freezer Deice the drain pan so water can properly drain. Tested all functions everything checks out good. Job complete;
Near Clovis, CA 93619
Chris
Job Details: 08/24/2018
kitchenaid refrigerator KRMF706ESS01 On today’s visit replaced main control board in back of unit.Tested for proper function Everything checked out. Job complete
Near Clovis, CA 93619
Chris
Job Details: 08/24/2018
kitchenaid refrigerator KRMF706ESS01 On today’s visit replaced main control board in back of unit.Tested for proper function Everything checked out. Job complete WPW10675033 (control)
Near Fresno, CA 93727
Chris
Job Details: 08/24/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 On today’s visit first deiced Coil then removed and installed new evap cover with fan and thermistor. Also replaced control board in back of unit Due to not having the correct Up to date version.Reinstall all shelves and paneling. Then power and refrigerator back on set proper temperatures everything checks out good. Also called Whirlpool tech line talked to Leon got a SR# 7722784352.So that it’s documented on when I replaced and what the issue was. Job complete
Near Fresno, CA 93727
Irvin
Job Details: 08/24/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM00 whirlpool refrigerator Customers issue is that they’re having temperature concerns in refrigerator compartment and also icemaker is not functioning. Upon arrival I found a refrigerator coil iced up Restricting airflow causing cooling issues Ordering parts listed per technical service pointer.W10772228D. When parts come in will return and install.Requesting a 2 call count On return visit. Also make sure customer powers off refrigerator the night before. Thanks Chris; ordrng 1 W10633627 (motor-evap) and 1 W10807388 (cntrl-elec) and 1 W10864269 (cntrl-elec) and 1 W10902214 (thermistor) and 1 WPW10248595 (control) and 1 WPW10389152 (support) and 1 WPW10501260 (cover-evap), On return visit first deiced coil in refrigerator compartment so I could remove evap cover to gain access to fan motor and thermistors. Also replaced main control board behind refrigerator and also user interface. Installed new cover reinstalled all paneling and shelving. Set refriger
Near Fresno, CA 93711
Irvin
Job Details: 08/24/2018
WHIRLPOOL FREEZER WZF79R20DW00 Over temp alarm will not go off. Asked if food was thawing unsure. On arrival the alarm was on reset observed during service. Found two pointers concerning alarm, but serial number not in range. Called tech line- AUSTIN has notes on file from previous visits. Informed of service pointers but out of serial number range. Controls replaced said unlikely repeated issue ambient temp allowance at 90 moving to cooler area would solve issue. Per WHIRLPOOL MOVE UNIT TO COOLER LOCATION, 7722489537. Informed Customer of WP request, basically said can’t no room in the home. Said then get fans and have them blowing around unit. ; Job Cmpltd
Near Madera, CA 93636
Irvin
Job Details: 08/24/2018
maytag washer MVWP575GW0 The washers gear case has oil leak. Removed failed gearcase, replaced component. Completed reassembly. Powered unit and calibrated passed. No leaks all ops normal. ; Job Cmpltd
Near Madera, CA 93636
Douglas
Job Details: 08/24/2018
ge cooktop JP3030DJ3BB Customer states to rear burner is intermittently work found infinity switches we’re not sending proper voltage out need to replace three switches right front burner also sometimes has issue; ordrng 3 WB24X22341 (infinite switch)s Removed and replaced all three burnt and Finity switches unit is working properly; Job Cmpltd
Near Madera, CA 93638
Douglas
Job Details: 08/24/2018
whirlpool dryer WED7300DW0 Dryer not heating properly found unit to have a blown fuse removed and replaced fuse it is now heating properly; used 1 WP3392519 (THERMAL FUSE)
Near Merced, CA 95340
Douglas
Job Details: 08/24/2018
maytag dryer MEDB835DW4 Unit not working found unit to have a blown thermal fuse removed and replaced thermal unit is now heating properly; used 1 WP3392519 (THERMAL FUSE)
Near Madera, CA 93637
Douglas
Job Details: 08/24/2018
whirlpool washer WTW5000DW1 not getting water from water valve not dispensing probably . both waterlines are on and have good water pressure has bad cold water valve removed and replaced valves unit is working properly; used 1 W11210459 (VALVES)
Near Madera, CA 93638
Douglas
Job Details: 08/24/2018
whirlpool washer MHW5500FW1 Unit not draining drain pump hot to the touch drain pump is clear motor is out removed and replaced drain pump unit is working properly; Job Cmpltd used a WPW10605427 (PUMP-WATER)
Near Turlock, CA 95380
James R.
Job Details: 08/24/2018
maytag dryer MVWB835DW0Unit still doing same thing. TL says that there is something wrong in the wiring of the house due to the jumping around of the voltage from neutral to ground.Called TL again due running an electrical cord from the neighbors house and unit is doing the same thing.Sent me to master tech. He suggested that there isn’t anymore we can do and to refer. Customer to their warranty company ; Job Cmpltd