Near Apple Valley, CA 92307
Cesar
Job Details: 09/04/2018
maytag washer MVWB835DW3 Long fill found failed primary cold water valve has power will not open to let water in ; ordrng 1 W11165546 (VALVE ), Replaced valve unit tested good. Job complete
Near Apple Valley, CA 92308
Cesar
Job Details: 09/04/2018
whirlpool refrigerator WRT541SZDW00 Customers issue is that freezer had major frost buildup all over the inner door shelving in top and bottom of freezer. I found the freezer door gasket is defective Allowing warm air in Causing icing up issues. I pulled back panel off freezer coil. Put refrigerator and defrost heaters came on. It was kind a hard to tell if maybe it was overloaded with food because it was empty when I got there. I do know for a fact freezer door gasket is bad though; Replaced cover and tower checked good ; Job Complete
Near Monterey Park, CA 91755
Francisco
Job Details: 09/04/2018
whirlpool microwave Checked unit unable to locate a model and serial #. Attempted to repair unit checked door switches; line fuse everything was fine. Unable to troubleshoot further because I do not have technical info. Collected service call fee.
Near Rosemead, CA 91770
Francisco
Job Details: 09/04/2018
whirlpool dryer WGD5700VW Checked unit upon arrival found squeaky belt pulley. Removed and replaced part listed 4392065 (DRYER REPAIR KIT) tested ops unit now working as intended.; Job Completed.
Near Arcadia, CA 91007
Francisco
Job Details: 09/04/2018
whirlpool dishwasher WDP370PAHW0 Checked unit it was not draining properly. Inspected further found a malfunctioning check valve on drain hose removed and replaced parts listed unit now working as intended. Sr#7722665166; Job Complete
Near Pasadena, CA 91107
Francisco
Job Details: 09/04/2018
kitchenaid oven KEBU208SSS03 Customer states there are different issues on oven. Her upper oven displaying faults when using the steam cooking option. And temp meat probe being off by 15 degrees. Found exposed wire on meat probe jack. Contacted tech line to help troubleshoot unit as customer already had another service provider make multiple attempts to repair the unit. Tech line advised to replace broiler and probe jack. Make this a 4 call count please.Sr#7722618216 Error codes displaying on upper unit only. F7e0, f7e2, f7e1Other service provider stated they replaced the following components:Broiler, Pressure, Water valve, Broiler appliance manager ; ordrng 1 8186352 (broiler) and 1 W10150011 (jack-probe) and 1 WP9755542 (probe-meat), Removed and replaced parts listed, asked customer to use oven and report any issues as unit was failing when it was used for over 30 mins or so.; Job Completed.
Near Altadena, CA 91001
Francisco
Job Details: 09/04/2018
ikea dishwasher IUD7555DS2 Checked unit found dispenser door not locking on the close position. Took it apart found gasket on door out of its track re positioned gasket and door now works as intended. Ran diagnostics found no error codes unit cycled through successfully. ; Job Complete
Near Thousand Oaks, CA 91360
Aaron
Job Details: 09/04/2018
WHIRLPOOL DISHWASHER KDPE234GPS Unit wash module assembly was not functioning even though power was there replace the pump and motor assembly W10876537 (PUMP-DRAIN) tested operations unit is working as designed now; Job Completed.
Near Oxnard, CA 93033
Jesus
Job Details: 09/04/2018
whirlpool refrigerator WRF535SMBM00 Customer states that unit is not making ice. Checked unit and jumped out icemaker. Icemaker not cycling. Ordered part; ordrng 1 W10884390 (icemaker), Removed ice maker has installed new. Cycled icemaker and tray has water. Unit is. Now woking as design. Job complete.
Near Oxnard, CA 93033
Jesus
Job Details: 09/04/2018
whirlpool refrigerator WRT138FZDW00 Customer states that unit is freezing vegetables. Per service pointer going to replace the control box. Ordered part. Removed control and installed new control. Unit is woking as designed. Customer has so much food packed on both compartments that their is no air circulation. Unit is absorbing all the moisture and creating condensation inside.
Near Camarillo, CA 93012
Jesus
Job Details: 09/04/2018
KITCHENAID DISHWASHER KDTE704DSS0 Customer states that unit is not woking. Checked unit and found the daily not working. Checked the outlet for power and it’s has 118 vac. Removed panel and checked the voltage to control board and it’s good. Found the panel control shorted out and not communicating with control. Ordering parts. Parts are cover under the 60 month extended warranty; ordrng 1 WPW10537425 (panel-cntl), Customer states that unit is not woking. Checked unit and found the daily not working. Checked the outlet for power and it’s has 118 vac. Removed panel and checked the voltage to control board and it’s good. Found the panel control shorted out and not communicating with control. Ordering parts. Parts are cover under the 60 month extended warranty. Removed front panel and UI panel. Installed new panel and assembled unit. Ran diagnostics and passed. Unit is now woking as designed.
Near Thousand Oaks, CA 91320
Jesus
Job Details: 09/04/2018
maytag washer MVWB855DW0 Customer rejected service because husband was very specific that the lid was broken. 805-341-9422; ordrng 1 W11256781 (LID), Customer states that unit lid is cracked. Checked unit and found the left side hinge of lid cracked. Gave customer quote for labor and call approved. Removed broken lid and installed new lid. Tested lid lock assembly and it works. Unit is working as designed
Near Camarillo, CA 93010
Jesus
Job Details: 09/04/2018
maytag washer MVWB835DW2 Customer states that unit is not filling. Ran diagnostics and found error codes. Ran manual test and found the valve not working. Ordering part. F3-E2F8-E1F2-E1; ordrng 1 W11165546 (VALVE), Customer stats that unit is not filling. Ran diagnostics and found error codes. Ran manual test and found the valve not working. Ordering part. Removed UI panel and disconnected hoses. Removed a leave and installed new valve. Assembled unit and ran diagnostics passed. Unit is now woking as design.; Job Complete.
Near Oxnard, CA 93036
Jesus
Job Details: 09/04/2018
whirlpool refrigerator WRS321SDHZ01 Customer states that unit is freezing food in refrigerator. Checked unit and found the diffuser not closing. Removed diffuser W11236848 (diffuser), installed new one and tested. Unit is now woking as design.; Job Complete
Near Oxnard, CA 93036
Jesus
Job Details: 09/04/2018
kitchenaid refrigerator KBFN502ESS01 Customer states that unit door is hinge is making noise. Checked unit and found the cam skipping and making a noise. Removed cam and placed shim per instructions. Assembled unit and tested. Unit is now woking as designed; Job Completed.
Near Oxnard, CA 93030
Jesus
Job Details: 09/04/2018
whirlpool refrigerator WRS325FDAM02 Customer states that unit is leaking. Checked unit and did not find any leaks. Customers concern was that the ice would stay in the shut and eventually melt and leak on unit. Also that the icemaker only crushes ice. Removed bin and readjusted the arm control. Placed bin back and tested. Unit is woking as design.; Job Completed
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 09/04/2018
maytag washer MVWX655DW0 Customer states washer not draining. Checked unit and found stuck drain pump. Charged customer for service call. Customer needs time to decide if they do the repair.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 09/04/2018
whirlpool refrigerator WRB322DMBM00 Customer states no ice production. Checked unit and found stuck ice maker not going into the cycle, also very low water pressure.; ordrng 1 212643 (sealer-gum) and 1 482338 (adhesive) and 1 W10884390 (icemaker) and 1 WPW10498976 (valve), Replaced ice maker and water valve. Sealed. Tested ok. Job complete
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/04/2018
whirlpool washer WTW8900BC0 Customer complaints of an UL code ( Unbalanced Load ). Checked unit and found worn out suspension and worn out bearing. Customer declined estimate. Job completed
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/04/2018
whirlpool oven IBS550PWS00 Customer states oven completely dead after a self cleaning. Checked unit and found both thermal fuses open (Control panel thermal fuse and oven shut down fuse), ordered kit #W10625528 by Service Pointer W1064961, cooling fan motor and door gasket. ordrng 1 W10625528 (thrmst-fix) and 1 W10810687 (blower) and 1 W10877014 (gaskt-door) , Replaced both TOD, cooling fan and door gasket. Tested ok, Job Complete
Near Oxnard, CA 93030
Hector Zuleta
Job Details: 09/04/2018
whirlpool refrigerator WRT1L1TZYW01 Customer states refrigerator doesn’t want to start. Checked unit and found stuck cold control. Replaced thermostat. Tested ok.; Job Compled
Near Los Angeles, CA 91367
Michael
Job Details: 09/04/2018
whirlpool refrigerator WRS588FIHZ00 Customer states unit is freezing their vegetables. Icy condition inside fresh food cabinet.Tech does not see any ice build up. Confirmed with R1 needs diffuser and thermostat. R1 ordered parts, Removed diffuser and old part does not match new part. Incorrect diffuser sent with tech.Ordered new diffuser p/n W11164593Return Thursday 8/30/18 8-12 preferred.; ordrng 1 W11164593 (DIFFUSER), Removed and replaced diffuser. Used service test #3 to operate damper and diffuser ops as intended. Advised customer give 24 hrs for temps to adjust unit ops as intended job complete; Job Completed
Near Los Angeles, CA 91335
Michael
Job Details: 09/04/2018
whirlpool refrigerator WRV986FDEM00 Unit was unplugged and all doors opened when tech arrived. Customer states unit just blows warm air. Plugged unit in and compressor would click but not start. Ran all fans and hen ran service test 105 and compressor turns on.Unplugged deli UI and compressor kicked on. All fans operate. Main power board continues to click and compressor is intermittent. Replaced main control board and powered unit back on. Compressor turns on and now operates as intended with no clicking or strange issues. Main control board p/n W10675033. Job complete
Near Santa Clarita, CA 91387
Michael
Job Details: 09/04/2018
WHIRLPOOL DRYER MTW6600TB0 Customer states after tech left customer washed approx 4 loads with no issue and on 5th load unit produced a long drain code.F71F32Fault stored. Drain pump had another sock wrapped around impeller. Removed sock and unit ops as intended. $65labor collected by card. Unit ops as intended job complete
Near Santa Clarita, CA 91354
Michael
Job Details: 09/04/2018
KITCHENAID DISHWASHER KDPE234GPS0 Customer states unit will not rinse will fill and drain only.4-3 stored in controlRemoved and replaced sump assembly and tested unit. Unit now completes all cycles and ops as intended. Job complete.
Near Los Angeles, CA 91367
Danny
Job Details: 09/04/2018
KITCHENAID REFRIGERATOR KRSF505EWH00 Not making ice No power getting to ice maker due to broken harness underneath left hinge Need to order entire door to get unit repaired sk_tech_1@yahoo.com; ordrng 1 LW10755650 (dor-fip) Not making ice Broken harness Replaced door Reinstall unit and level doors out Ice dispenser and water dispenser are working properly Advised client to allow 24hrs for a full bucket of ice; Job Completed.
Near Westlake Village, CA 91362
Danny
Job Details: 09/04/2018
whirlpool oven WOS51EC7AS04 Time is not correct Set unit to proper time and also rest time on his microwave above the oven The clock is displaying and working properly. Job completed
Near Simi Valley, CA 93065
Danny
Job Details: 09/04/2018
KITCHENAID DISHWASHER KUDS50SVWH0 No power Found bad fuse Need to order parts and rs call Please call to get a return date due to client is going to be out of town for 6 weeks ; ordrng 1 W10258275 (bi-metal) and 1 WPW10780877 (pump&motor),
Near Palmdale, CA 93552
Patrick
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRS588FIHV Customer has had issues since day one. Water trickles from the dispenser. Checked water supply and it was good. Took filter out and water worked. Defective filter. Customer to change
Near Palmdale, CA 93552
Patrick
Job Details: 09/04/2018
Found unit no cool and hiss coming from he back. Cap tube and condenser leaking. Not sealed properly. customer was on vacation and not sure how long system has been open. Need to order compressor and condenser REQUEST DOUBLE LABOR ; ordrng 1 482801 (mount-tray) and 1 WPW10219348 (condenser) and 1 WPW10507886 (compressor), Needs heat exchanger piece that is on the break down diagram.Says its number 37 under unit parts but isn’t on the parts list ; rqstng P&A on 1 W10609247 (heat exchanger or suction tube ext.),I damaged tubing by accident while installing. Need to reorder ; ordrng 1 W10609247 (tube), 8/30/18 13:53: PC there 8/30 THU, 12:41 to 13:47, Removed and replaced. Vacuumed and recharged. Tested unit all ops normal.
Near Lancaster, CA 93535
Patrick
Job Details: 09/04/2018
WHIRLPOOL REFRIGERATOR WRR56X18FW00 Found the unit no cool at all completely loss of cooling. Compressor super hot and stalled. Needs new compressor ; ordrng 1 W10769822 (compressor), Removed and replaced part used process stub and Freon from stock. Tested unit all ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (4.8 OZ)
Near Tehachapi, CA 93561
Patrick
Job Details: 09/04/2018
WHIRLPOOL WASHER WTW7300DW1 Found the washer making noise while in high speed spin. Heard noise, it was a knocking noise. Found the drain hose inside the machine not secure causing noise. Secured and tested and all ops checked good
Near Val Verde, CA 91384
Raymond
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR WRV986FDEM01 Upon arrival cx complaint was frost in FC seal on RC door damaged and lights not working. Found Gemini board shorted, also found damaged door liner on FC door and RC door seal damaged. Replaced Gemini board and repaired lights unit needs right RC door and FC door.; (talked to tech for a clarification of diagnosis for the doors, they are not damaged as though something was done TO them, the liners are just seperating from the door frames and thus not holding the gaskets in place), rqstng P&A on 1 W10815685 (dor-fip ss), 483.53(519.79), 1 W10815698 (dor-fip ss), Replaced doors. Tested unit. Unit functions as designed.
Near Los Angeles, CA 91601
Raymond
Job Details: 08/31/2018
whirlpool washer WFW90HEFC1 Replaced console, controls, drain pump, and switch. Tested unit unit functions as designed.; Job Completed
Near Glendale, CA 91201
Raymond
Job Details: 08/31/2018
whirlpool freezer WRT111SFDB03 Upon arrival unit was unit freezing RC section. Inspected and found unit not going into full defrost. Replaced defrost control WPW10530058 (THERMOSTAT) and thermostat 4388931 (TIMER,DEFROST ADAPT). Tested unit. Unit functions as designed.
Near Los Angeles, CA 91352
Raymond
Job Details: 08/31/2018
maytag dryer MGDC215EW1 Upon arrival customer states there was a weird noise during operation, inspected and found unit getting too hot , found loose connection at cycling thermostat. Secured connection and tested unit. Unit functions as designed.; Job Complete.
Near Los Angeles, CA 91331
Billy J.
Job Details: 08/31/2018
whirlpool washer WTW5000DW1 Upon arrival customer stated no operation first thing I noticed is customer only has one water supply hooked up sec drain hose goes in too a 70 foot water hose unit is not using a dedicated circuit has a box with about 4 receptacles on it off an B.B. extension cored with a bunch of other items plugged g b v v,unit customer does not speak English so had office translate
Near Los Angeles, CA 91331
Billy J.
Job Details: 08/31/2018
whirlpool washer WFW92HEFC0 Upon arrival bellow was ripped removed and replaced retested job complete. Used a W11173364 (bellows)
Near Los Angeles, CA 91326
Billy J.
Job Details: 08/31/2018
WHIRLPOOL DRYER WGD5600XW0 removed and replaced dryer repair kit retested job complete; Used 4392067 (DRYER REPAIR KIT)
Near Los Angeles, CA 91344
Billy J.
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR GI6SARXXF06 Upon arrival customer stated that she had icemaker off and whirlpool was on the phone helped her turn icemaker back on unit is making ice as designed ice bucket is completely filled informed customer to replace filter job complete ; Job Completed
Near Los Angeles, CA 91342
Billy J.
Job Details: 08/31/2018
KITCHENAID REFRIGERATOR KBFS2SEVMS00 Upon arrival customer stated unit would randomly stop cooling and start cooling head compressor trying to kick on over and over but nothing found unit had bad start device removed and replaced retested job complete; used 1 8201786 (START DEVICE,COMBO)
Near Santa Clarita, CA 91321
Billy J.
Job Details: 08/31/2018
WHIRLPOOL WASHER WTW5000DW1 Upon arrival customer stated unit would just stay at sensing and would never go into wash I checked nit for error codes there was none I ran unit threw diagnosis and went threw all functions as designed recalibrated unit and retested job complete found loose connection on control resecured and retested job complete then customer stated unit still not working the unit would switch over and start agitating but the light would still show sensing not wash removed and replaced control led now switches to wash. job complete
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/31/2018
AMANA WASHER NTW4516FW2 Customer states towels were wet after cycle. Tried to run diagnostics. Unit would not respond. Removed and replaced control. Calibrated and tested unit. Unit functioning as designed. Customer approves of repair at this time. No dents dings or scratches caused by tech
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/31/2018
whirlpool refrigerator KSC24C8EYP02 Upon arrival customer states water is leaking from inside fridge along the floor. Inspected unit. Removed rc evap cover to inspected reservoir. Found that evap drain is clogged. Removed debris. Drain now clear. Customer approves repair At this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 08/31/2018
whirlpool refrigerator WRF535SMBM00 Customer states unit is still freezing items in the fridge. Thermistor tested open in diagnostics. Ordering new control harness. Also both gaskets on fridge doors are torn at the bottom. Ordering parts. Did not reschedule due to part availability ; ordrng 2 W10830162 (gasket-fip)s and 1 W11131391 (harns-wire), Removed and replaced Waite harness and both gaskets. Heated gaskets to mold. Customer approves repair at this time. No dents dings or scratches caused by tech. ; Job completed.
Near Morro Bay, CA 93442
George
Job Details: 08/31/2018
whirlpool washer WFW9151YW00 Found washer leaking due to bellow being torn replaced bellow WPW10381562 (BELLOW) tested check out ok complete.; Job Completed
Near Paso Robles, CA 93446
George
Job Details: 08/31/2018
MAYTAG DRYER MGDB765FW0 Found dryer making rubbing sound found motor pulley very dry regressed retested check out ok complete. No dents or dings cause by tech. Job completed
Near Santa Maria, CA 93454
George
Job Details: 08/31/2018
FRIGIDAIRE WASHER FFTW4120SW1 Found washer with error f8 water issue customer only has cold water running to unit customer will need to have hot water run to washer for anymore errors customer instruct. No dents or dings cause by tech complete.
Near Santa Maria, CA 93454
George
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRF560SEYM05 Found refrigerator leaking water in back of unit found water dispenser line not inserted all the way in valve. Reposition, retested, check out ok, complete. No dents or dings cause by tech.
Near Bakersfield, CA 93306
Kenneth
Job Details: 08/31/2018
MAYTAG DRYER MVWB450WQ2 Found unit with F51 error code. Found screw on rotor loose causing sped error. Tightened screw and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Delano, CA 93215
Erick
Job Details: 08/31/2018
WHIRLPOOL WASHER WTW4800BQ Lowe’s called and stated is going to be replaced. Denied authorization for repair, Job complete. Bill diagnostics and trip charged
Near Wasco, CA 93280
Erick
Job Details: 08/31/2018
FRIGIDAIRE REFRIGERATOR FFHT2021TW Found unit not cooling due to evap motor not running while getting voltage, replaced motor 242077702 (motor). Retested it and it passed all tests with no errors. Job comp; Job Complete
Near Delano, CA 93215
Erick
Job Details: 08/31/2018
GE WASHER GTW485ASJWS Cycled unit and found with pressure fault error code causing it not to spin. Tested switch and it failed test. Cleared drain port and pressure hose. Retested and it passed all tests with no errors, job complete.If issue persists please ORDER NEW BOARD AND MOTOR
Near Lindsay, CA 93247
Erick
Job Details: 08/31/2018
MAYTAG WASHER MVWB880BW0 Installed new bearing on unit. Retested it and it passed diagnostics with no errors or noise. Realigned cam and secured main rotor, retested and it passed all tests with no errors. Job comp;
Near Visalia, CA 93291
Erick
Job Details: 08/31/2018
whirlpool refrigerator WSF26C3EXF01 Unit is not making ice, found very low water reaching ice maker causing no ice productions. Found crack in water tube. Removed cracked and applied fitting. Retested it and it’s now filling to correct fill amount. Ice maker is now working. Job complete
Near Visalia, CA 93277
Erick
Job Details: 08/31/2018
frigidaire refrigerator FFHB2750TD Unit in warranty per serial,number. Found ice maker module not cycling causing it not to make ice. Replaced ice maker 243297606 (ICE MAKER). Retested it and it cycled and filled with no errors, job complete.
Near Tulare, CA 93274
Erick
Job Details: 08/31/2018
frigidaire refrigerator FFHS2611PFEA Cycled unit and found fan motor fan blade not hitting housing causing it to make noise and not cool. Realigned to proper position,housing,motor ,and fan blade. Retested unit and it’s now providing proper airflow with no noise. Job complete
Near Tulare, CA 93274
Enrique
Job Details: 08/31/2018
whirlpool dryer WED8500DC0 Inspected a whirlpool dryer . Customer statesunit not heating / making squeaky noise . I found defective thermal fuse and pulley assembly making noise . Replaced the thermal fuse , thermistor and thermal cut off . Also replaced one dryer repair kit ( truck stock . All functions checked normal .; used 1 4392067 (DRYER REPAIR KIT)
Near Hanford, CA 93230
Enrique
Job Details: 08/31/2018
MAYTAG WASHER MVWB855DC2 Inspected a Maytag washer . Customer states not filling up with water . ( LF ) . In diagnostics found f8e1= long fill . Need new inlet valve .; ordrng 1 W11165546 (VALVE ), Replaced the inlet valve . Performed calibration , ran a quick wash cycle test . All functions checked normal . No leaks
Near Riverdale, CA 93656
Enrique
Job Details: 08/31/2018
whirlpool washer WTW8800YW0 Inspected a whirlpool washer unit making grinding noise during spin cycle . I found defective bearings/leaking ; ordrng 1 W10435302 (bearing), Replaced the bearings assembly . Tested the washer . All functions checked normal at time of service . No leaks.
Near Lemoore, CA 93245
Enrique
Job Details: 08/31/2018
WHIRLPOOL DRYER WGD8000DW1 Replaced the dryer repair kit . Customer states unit making noise during dry cycle . All functions checked normal. Used a 4392067 (DRYER REPAIR KIT)
Near Visalia, CA 93291
Enrique
Job Details: 08/31/2018
WHIRLPOOL MICROWAVE WMH31017FS I was unable to replace the microwave switches . The way they installed the unit, cannot removed it without damaging the cabinets . The customer will remove the microwave . Will be ready for me to replace the switches . Will go back Thursday. Replaced 3 switches and 2 interlocks . All functions work as designed .
Near Selma, CA 93662
Timothy
Job Details: 08/31/2018
AMANA WASHER NTW4516FW2 Found unit unplugged upon arrival. Plugged in unit and it began to drain. Let unit drain until it stops. Unit showing an 8-1,tested unit and found it checks ok. Explained what I was finding . Including hot fills on a cold cycle and not finishing washes. Checked hoses for orientation. They are correct. Ran a service cycle and found it passes without fault.
Near Kingsburg, CA 93631
Timothy
Job Details: 08/31/2018
MAYTAG FREEZER MZF34X16DW00 Thermistor and heater check ok. Heater comes on when manually activated. Unit needs a new control.; ordrng 1 W11126069 (contrl-box), Installed control. Tested unit. Control checks ok
Near Parlier, CA 93648
Timothy
Job Details: 08/31/2018
whirlpool washer WFW7590FW Customer states that the unit is noisy and does not wring the clothes well. Ran the unit through a service test and canceled C8 because it seemed to go on too long. Faults point towards the pressure sensor CKT. The pump and tube are free of debris. Noted the outlet that the unit is plugged into is very loose. Just touching the cord. Amuses the unit to drop power. Replaced pressure switch and informed customer that : THE OUTLET MUST BE CHANGED TO A NEW PROPERLY POLARIZED, GROUNDED ONE. FAILURE TO DUE SO WILL RESULT IN A SERVICE. CHARGE OF $115 BECAUSE UNTIL IT IS REPAIRED IT WILL BE ASSUMED THIS IS THE SOURCE OF ALL FAULTS.
Near Del Rey, CA 93616
Timothy
Job Details: 08/31/2018
WHIRLPOOL WASHER WTW4816FW Inspected unit and found the belt is not on the motor or pulley . During inspection I found evidence that rodents are living in the unit. When they ,or something they drag into the unit , gets caught in the belt it comes off. Reset belt and tested. I can hear stuff inside the gearcase. Called LOWES warranty to document rodent damage. Unit operating now that belt is on . The unit will probably fail again if the rodent issue is not addressed explained this is not covered by warranty. (Tried to communicate directly with customer about this but we speak different languages); Job complete
Near Sanger, CA 93657
Timothy
Job Details: 08/31/2018
MAYTAG DRYER MEDB755DW2 Unit is currently heating and drying clothes. Customer states the unit makes a noise when a wet load is inside of it. Ran unit without load and heard no sound. Had customer bring me some items I could put them through a 12 minute rinse cycle to supply the dryer with the wet load needed to recreate the sound. Ran unit and after about another 15 minutes it finally started to make a noise. The customer identified the sound and said it gets much worse . The motor needs to be replaced. The blower is stuck to it and could be damaged , leaving the unit unusable. I will need to return with a motor and blower for this unit. Noted some wear on parts included in the dryer repair kit. It would be wise to replace these now to avoid further service calls in the future. ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel), Removed drum and ran motor to determine the source of the sound. I could not hear it with the drum disconnected. Replac
Near Fresno, CA 93711
Ian
Job Details: 08/31/2018
KITCHENAID MICROWAVE KOCE507EBS03 Tech found unit only has half the voltage coming through the wall. Found black L1 Wire caps melted and disconnected. Tech did not have proper materials to reconnect power supply to oven safely. Customer will need electrician to reconnect house wiring and secure metal conduit box to the wall.
Near Fresno, CA 93711
Ian
Job Details: 08/31/2018
kitchenaid refrigerator KRMF706ESS01 Tech found ice chute door does not close fully, causing ice buildup that offsets the ice bucket. Need ice chute door for repair.; ordrng 1 W10654548 (door-ice), Installed dispenser door. Unit now close and sealed properly.
Near Fresno, CA 93727
Ian
Job Details: 08/31/2018
whirlpool refrigerator WRS325FDAM04 Tech found freezer is well below needed temperatures, and fresh food side is about 10° above. Both of units cold controls are set to cool the settings, but damper door is frozen shut. Defrosted damper door to improve airflow. Units lights are shuttering erratically. This appears to be from shorted door switch or ADC board. Need to replace those two components for repair.; ordrng 1 2219875 (light switch) and 1 W10366605 (refer control board), Installed parts in unit now tests good.; Job Complete
Near Fresno, CA 93702
Ian
Job Details: 08/31/2018
amana washer NTW4516FW1 Unit immediately Started draining process up on plugging in. Cancel draining process and ran automatic test mode. No functional failures during diagnostic tests. Unit had Long still error stored in control but water pressure was fine. Advise customer that unit likely overheated do to unit being installed outside and subject to high ambient temperatures. We calibrated controller and unit test good.
Near Fresno, CA 93704
Ian
Job Details: 08/31/2018
kitchenaid dishwasher Installed sump and tested. Unit now tests good with no leaks or damage to home. Advise customer to run next cycle as normal and do not interrupt as it is a recalibration cycle. Unit installed 8/20/18. Please update warranty start date.; Job Complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ01 Upon arriving to customers home customer stated the unit was not cooling properly found one of the shelves blocking evaporator vent it was not allowing unit to cool properly causing evaporator to freeze over as well let customer know to deice unit 24 to 36 hours unit will be good to work job complete
Near Clovis, CA 93611
Ethan Shrum
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR PBF1951HEW Upon arriving to the customers home from customers unit is in need of a sealed system repair customer did not want to spend the money on repair she would just rather go purchase a new unit job is complete
Near Clovis, CA 93612
Chris
Job Details: 08/31/2018
MAYTAG DRYER MEDC215EW1 Customers states the clothes were not dry. Upon arrival I pull dryer out to access back panel with my meter I checked fuse and switches. Found thermal cut off WP3392519 (FUSE-THRML) to be bad So I replaced it. All functions test normal now. Job complete
Near Fresno, CA 93727
Chris
Job Details: 08/31/2018
WHIRLPOOL REFRIGERATOR WRB322DMBM00 Customers states he’s having intermittent issues with the icemaker. Upon arrival I pulled cover off the ice maker and jumped it so I could check for proper function. Found gear to be slipping And motor did not sound like it should. Ordering icemaker; ordrng 1 W10884390 (icemaker), On return visit replace defective icemaker with new one tested for proper function everything checks out good job complete.
Near Fresno, CA 93730
Chris
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER WDF330PAHW Customer states that he has a plumbing issue the supply line from the house is leaking. Customer is having a plumber come out today he said he called the office and explained what was going on.
Near Fresno, CA 93705
Chris
Job Details: 08/31/2018
WHIRLPOOL DRYER WTW5000DW1 Customer states the clothes are still coming out wet and sometimes washer will just shut off on its own. I first entered washer and diagnostics it would not go when I tried multiple times with no luck. I then ran a drain and spin cycle Noticed that drain pump is struggling to pump water out. Ordering control board and drain pump motor; ordrng 1 W10876600 (drain pump) and 1 W11116590 (cntrl-elec), On return visit replace control board and pump. Then calibrated washer and ran systems test everything tested good. Job complete
Near McLane, CA 93727
Chris
Job Details: 08/31/2018
whirlpool microhood WMH31017FS0 Upon arrival enter microwave in the diagnostics received F2-E1 code When ahead and replace touch panel and control board. Customer also was saying lightbulb is not turning on underneath microwave. Removed Lightbulb saw that he had a broken element. Informed customer they need to replace bulb that we do not replace those. Tested microwave everything checks out good now.
Near Fresno, CA 93703
Chris
Job Details: 08/31/2018
FRIGIDAIRE REFRIGERATOR LFTR2032TF1 ustomers issue is the temperature in freezer is way too cold and refrigerator is not cooling. Upon arrival I found Thermostat set to coldest and also in freezer compartment dampener was to the coldest. Evaporator fan motor is not functioning therefore not moving air to refrigerator compartment. Refrigerator is located in office building where they have training going. They did not want me to make any noise due to a class going right now. Ordering motor just in case most likely It’s just froze up. On return visit I need to be able to have full access and make as much noise as I want LOL for repair. Thanks Chris; ordrng 1 242077702 (motor) and 1 242219302 (fan blade)On return visit today remove the back panel in freezer To access defective fan motor. Replaced motor and blade also had to deice air dampener. Powered refrigerator back on all functions tested good.
Near Los Banos, CA 93635
Irvin
Job Details: 08/31/2018
FRIGIDAIRE REFRIGERATOR FFHS2622MBQA Customer says the ice maker is not producing ice. Cycled Icemaker did cycle would not stop. Removed failed Icemaker replaced. Cycled and filled all ops normal. ; used 1 241798231 (ICE MAKER)
Near Madera, CA 93638
Douglas
Job Details: 08/31/2018
whirlpool refrigerator WRF767SDEM01 Evap is completely iced up. Suspect thermistor are bad. Informed customer to defrost for 24 to 48 hours so when we return we can further assess issue; ordrng 1 W11033168 (harns-wire), Remove and replace wire harness unit is cooling properly; Job Completed.
Near Chowchilla, CA 93610
Douglas
Job Details: 08/31/2018
crosley washer CAW8350EW2 Unit not draining drain pump is hot to the touch but will not spin drain pump is out rude to replace pump pump was clear unit is now working properly; used 1 W10919003 (PUMP-WATER)
Near Merced, CA 95340
James R.
Job Details: 08/31/2018
MAYTAG DISHWASHER MDB4949SDH3 Found gasket to have yard. Unit needs gasket; ordrng 1 W10300924V (door seal), Replaced seal. Unit working properly ; Job completed
Near Ceres, CA 95307
Cruz
Job Details: 08/31/2018
WHIRLPOOL WASHER CAE2795FQ Installed new part ( actuator) into unit. I then tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, ck for codes found none as well no leaks, customer ok repaiR
Near Denair, CA 95316
Cruz
Job Details: 08/31/2018
whirlpool range WFG975H0HZ0 Unit needs cntrl elec, panel UI, buttons are not responding sometimes they work and sometimes they will not, hit and miss, bake will not work at times either cusrtomer stated it a hit and miss as well. Ordering parts cnrtl elec, panel UI ; ordrng 1 W11280096 (PANEL UI) and 1 W11284302 (CNRTL ELEC ), Installed new parts (cnrtl elec, panel UI) into unit. I then tested all functions are found them to be working as designed, customer ok repair.
Near Oakdale, CA 95361
Cruz
Job Details: 08/31/2018
KITCHENAID COOKTOP KSIB900ESS1 burners will turn off when using them, not all the time hit & miss, found burners working as designed for the moment; ordrng 1 W10886867 (module), Installed new part (module) into unit. I then tested all burners and found them to be working as designed, customer ok repair ; Job Completed
Near Modesto, CA 95351
William
Job Details: 08/31/2018
WHIRLPOOL DRYER MEDC215EW1 Checked motor , belt, blower wheel, Removed debris found blower wheel, reassembabled unit, tested ok, unit working as designed.
Near Tracy, CA 95376
William
Job Details: 08/31/2018
MAYTAG WASHER MVWB855DW0 Found rotor hitting pan drain plumbing, Adjusted leg height to clear pan plumbing, instructed customer to have drain pan plumbing repaired by plumber, clear code F7E9, ran washer self diagnostics, washer operating as designed.
Near Escalon, CA 95320
William
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER KUDS30FXSS8 Checked for codes, Drained dishwasher several times, removed excessive soap from dishwasher, adjusted float assy. Reseated door gasket, ran self diagnostics, tested ok.
Near Modesto, CA 95351
William
Job Details: 08/31/2018
whirlpool washer MVWC565FW1 Found code for motor drive motor fault , found motor wire harness not connected properly to motor, reconnected motor harness, ran self diagnostics, unit operating as designed. Job complete
Near Modesto, CA 95351
William
Job Details: 08/31/2018
WHIRLPOOL DRYER MEDC215EW1 Found dryer vent smash behind unit at wall, instructed customer to use rigid dryer vent duct for dryer in laundry closet. Unit has a air flow issue. Removed and replaced the thermal fuse for better heat patterns. Tested unit. Unit operating as designed. Used 1 WP3392519 (FUSE-THRML)
Near Manteca, CA 95336
William
Job Details: 08/31/2018
WHIRLPOOL DISHWASHER WDT710PAHZ0 Found dishwasher breaker open (arch fault breaker) and the harness damaged. removed and replaced the harness, reset the breaker, Ran diagnostics on dishwasher, unit operating properly now. used 1 W10868144 (Harnes-Wire) Job COMPLETE
Near Moreno Valley, CA 92553
Kevin
Job Details: 08/31/2018
WHIRLPOOL RANGE WEC310S0FS1 Main control has fried and melted console and harnesses. Unit will need main control, console, and both harnesses. Ordering parts ; ordrng 1 W10800457 (harns-wire) and 1 W10860058 (harns-wire) and 1 W10893947 (panl-cntrl) and 1 W10894095 (cntrl-elec), Removed and replaced main control, harness, and console. Tested unit. All tests good
Near Perris, CA 92570
Kevin
Job Details: 08/31/2018
AMANA WASHER NTC3500FW0 Unit not spinning or draining. I tested unit and had no voltage to pump. I removed back panel and found connector mid harness loose that supplies voltage to pump. Fixed connection and tested unit. All tests good. Connection came loose under vibration. ; Job COMPLETED
Near Riverside, CA 92505
Kevin
Job Details: 08/31/2018
maytag refrigerator MSC21C6MFZ00 Found ice not dispensing. Auger motor is running. Found failed gears on ice bucket causing ice not to dispense. Ordering new ice bucket ; ordrng 1 W10859381 (ice-contnr), found ice not dispensing. Auger motor is running. Found failed gears on ice bucket causing ice not to dispense. Removed and replaced ice bucket. Tested unit. All tests good. ; Job Complete
Near Riverside, CA 92506
Kevin
Job Details: 08/31/2018
jennair refrigerator JF36NXFXDE01 Left side of crisper drawer was hitting the door gasket of the left side door not allowing drawer to pull out. I found the unit was not 100% level causing cabinet to flex and drawer to hit gasket. I leveled unit. Tested drawer. All tests good. ; Job Completed
Near Redlands, CA 92373
Daniel P.
Job Details: 08/31/2018
whirlpool washer WTW5000DW1 Customer states washing machine noisy during spin found basket and gearcase shaft loose , needs gearcase and basket will order .; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase), replaced gearcase and basket tested and recalibrated all ok call completed.
Near Highland, CA 92346
Daniel P.
Job Details: 08/31/2018
maytag dryer MGDC215EW1 Customer states dryer is noisy found defective roller bearings, install dryer repair kit tested checks OK call completed.; used 1 4392067 (DRYER REPAIR KIT)
Near Claremont, CA 91711
Tyler
Job Details: 08/31/2018
whirlpool washer WFW9200SQA12 Customer states unit will not work. Has error code for long drain. Removed pump filter and cleared debris. Reinstalled and tested all works good at this time. Job completed