Near Atascadero, CA 93422
Randy
Job Details: 05/01/2018
whirlpool refrigerator WRS571CIHZ00 not cooling. Found unit with a frosted over evap. Found heater plug loose in plastic connector. Fully secured heater plug to the connector. Gave wire a good tug to insure it was well seated. Defrosted evap and tested unit. Unit is now working properly. Customer approves function at this time
Near Corcoran, CA 93212
Randy
Job Details: 05/01/2018
whirlpool washer WTW4815EW0, Inspected a whirpool washer . Customer complaining , the wash not completing the cycle , it stops in rinse . I diagnosed the unit , found f7e5 = shifter fault & unbalanced load . I replaced the shifter and suspension . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks .
Near Visalia, CA 93291
Randy
Job Details: 05/01/2018
whirlpool microwave WMH53520CS5 complaint is unit is not working properly. preordered Wpw10156813/interlock, 1 Wp8206419/interlock, 3 W10727360/microswitch. diagnosed the microwave , found the magnetron is making loud noise . I will need to replace the magnetron and diode . Replaced the magnetron , diode and switches . All functions checked good
Near Tulare, CA 93274
Randy
Job Details: 05/01/2018
whirlpool refrigerator W1TXEMFWQ00, complaint is the freezer is leaking into the refrigerator. preordered 819043 (HEAT-PROBE), Inspected a whirpool refrigerator . Customer complaining , building up frost on bottom of freezer . I found drain outlet clogged with frost . I removed the ice installed a heat probe . All functions checked good . No leaks
Near Fresno, CA 93725
Randy
Job Details: 05/01/2018
microwave open/close not operating . display repeats open or close door. pre ordered 1 Wp8206419/interlock, 1 Wpw10156813/interlock, 3 W10727360/microswitchs. Inspected unit and found the door switches sticking. Replaced door switches and cams. Tested unit. Unit checks ok
Near Squaw Valley, CA 93675
Randy
Job Details: 05/01/2018
maytag washer MVWC416FW, washer cycle will not start. pre ordered a w11125011 (control) Checked unit for faults, none stored. Ran a service cycle unit passes without fault. Customer was using a normal cycle with the deep water selected. Explained to customer the unit will default to sensor fill when in normal mode. Explained different cycles to customer so they can get better performance from the unit.
Near Reedley, CA 93654
Randy
Job Details: 05/01/2018
Maytag Washer MVWC565FW1 , not spinning and not drying out clothes at the end of the cycle. tech arrived and the customer states the unit does not give them water and stalls in the rinse cycle. checked unit for long fault codes and found a 8-1 long/ no fill checked valves found both fill but the cold water is slow. drained the unit stopped pump and found unit is siphoning. removed hose and found the valve was clogged. cleared valve and tested unit checks ok.
Near Dinuba, CA 93618
Randy
Job Details: 05/01/2018
no power to the unit . unit is dead. tech arrived and inspected the unit and found it has no functions. Checked unit for voltage at the outlet. No voltage at the outlet. Checked CKT breakers and found the associated breather is tripped. When this type of breaker trips it does not snap all the way off. Cycled breaker and retested unit. Microwave heating normally.. Unit does not trip the breaker during use.; Job Cmpltd
Near Sanger, CA 93657
Randy
Job Details: 05/01/2018
unit will not cool down below 20 degrees in the freezer. it is low on freon and has a refrigerant leak.
Near Clovis, CA 93611
Randy
Job Details: 05/01/2018
oven will not maintain temperature. Upon arriving to the customers home customer stated that the unit was not getting to temperature let oven preheat to 400 I did give the unit a little bit of a moment to get there after reaching 400 and I did notice the temperatures were off I did readjusting calibrate for proper temperature unit is functioning and working properly with no issues job is complete
Near Clovis, CA 93611
Randy
Job Details: 05/01/2018
vent is not working properly when tech arrived to home the customer said the unit was not drying, the tech found the unit was operational and in working order job complete
Near Clovis, CA 93611
Randy
Job Details: 05/01/2018
light in the microwave does not work . light underneath the microwave does not work . turntable does not work. when arrivng to the home we switched the old controls with the new controls. tested unit test failed. called whirlpool and they informed tech to replace the switches customer declined repair at this moment and job was complete. parts used were W11123955 (CNTRL), W11221051 (CNTRL), W11184551 (UI) and W10833366 (BRKT CNTRL)
Near Merced, CA 95340
Randy
Job Details: 05/01/2018
washer does not spin water out . clothes are still drenched at the end of the cycle. customer had one code for out of balance load. found customer was not loading unit properly. customer confirmed unit is working properly job complete.
Near Clovis, CA 93612
Randy
Job Details: 05/01/2018
unit fills up but does not continue to work. upon arriving the tech found customer was unaware how to use unit. instructed customer how to use and load unit properly job complete.
Near Fresno, CA 93720
Randy
Job Details: 05/01/2018
Customer complaint is the drawer pulls out and it falls out and does not work. . upon arriving to the customer home tech verified problem and then he found the customer had 15 pans at the bottom drawer this is the reason it was falling. too much weight . instructed customer to properly load unit and not over pack. realigned drawer and job was complete.
Near Monterey Park, CA 91754
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL DISHWASHER- MODEL # WDT780SAEM2 PROBLEM DESCRIPTION : UNIT IS NOT COMPLETING CYCLE - WASH MOTOR WAS OPEN AND NOT RUNNING SOLUTION: Specialist removed and replaced pump/ motor assembly, retainer. Tested DW and unit is not filling, washes, drains, rinses properly and drys. Job Cmpltd
Near Covina, CA 91722
Daniel Lopez
Job Details: 05/01/2018
SOLUTION: DOOR (12977864SQ) AND LIGHT SWITCH (12002646) both ordered and replaced. FC door is closing properly. Door switch is working properly. Complete.
Near Covina, CA 91724
Daniel Lopez
Job Details: 05/01/2018
SOLUTION: Specialist found worn drain pump upon arrival. Removed and replaced (Water-Pump 2801870) and shorted lock (Latch WP8183270) . Ran auto test cycle and tested perfect. Unit is now filling, draining, dispenses, washes , locks, rinses and spins properly. Job Cmpltd
Near Pomona, CA 91768
Daniel Lopez
Job Details: 05/01/2018
SOLUTION: Specialist found bra wire was stuck in the basket causing the noise and agitator was clogged with softener. Removed wire and clear agitator. Calibrated and tested all works good at this time.; Job Cmpltd,
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL REFRIGERATOR MODEL # WRS325FDAB06 PROBLEM DESCRIPTION: Unit is making too much ice throughout the day. Solution: PRE-ID DEPARTMENT ORDERED ARM SHUT (WP2304354) AND ICEMAKER (WPW103000022) before heading to this unit. Specialist found shut off arm is not shutting ice maker off. Removed and replaced ice maker shut off arm . Tested unit and worked perfect. Job Cmpltd.
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/01/2018
KITCHEN AID RANGE - MODEL # KSGG700ESS1 Problem Description: Range door glass cracked by installers Solution: Based on problem our company ordered a Glass-Door ( WPW10634271) before heading to this customers home. Specialist found outer door glass cracked. Removed and replaced pre-id part. Job compltd
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/01/2018
KITCHEN-AID MICROWAVE OVER THE RANGE - MODEL # KMHC319ESS2 PROBLEM DESCRIPTION: UNIT DISPLAY IS SHOWING DOOR IS OPEN WHEN IT IS CLOSED PRE-ID DEPARTMENT- BASED OFF PROBLEM DESCRIPTION THIS DEPARTMENT ORDERED: -WPW10156813 (INTERLOCK) -WP8206419 (INTERLOCK) -W10727360 (3 MICRO SWITCHES) SOLUTION: SPECIALIST FOUND FAILED MICRO SWITCHES AND INTERLOCKS--REMOVED AND REPLACED SWITCHES AND INTERLOCKS. TESTED ALL WORKS PERFECT AT THIS TIME. JOB COMPLTD
Near Arrowhead Farms, CA 92407
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL DISHWASHER - MODEL # (WDP350PAAW5) PROBLEM DESCRIPTION- FAILED WASH PUMP SOLUTION- NO (PUMP & MOTOR - W10837026) IN STOCK. SPECIALIST REMOVED AND REPLACED PUMP AND MOTOR--UNIT TESTED PERFECT-JOB COMPLTD
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL WASHER - Model # WTW5000DW1 PROBLEM DESCRIPTION- UNIT IS NOT SPINNING OR AGITATING. SOLUTION: SPECIALIST TIPPED UNIT BACK AND FOUND LOOSE CONNECTION AT DRIVE MOTOR. INSERTED CONNECTOR ALL THE WAY IN MOTOR AND TESTED UNIT. ALL TESTED PERFECT / JOB CMPLTD.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/01/2018
MAYTAG REFRIGERATOR- MODEL # MRT118FFFM01 PROBLEM DESCRIPTION: Unit is freezing everything on top shelf and crisper bins. SOLUTION: Specialist called into the Maytag Tech line to report findings. Specialist was instructed to break away more foam around RC thermistor and set freezer control to coldest setting to minimize airflow to RC. Thermistor, baffle and control box have already been replaced. Job Cmpltd,
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/01/2018
MAYTAG DRYER- MODEL # (MGDX655DW1) PROBLEM DESCRIPTION-- DOOR HANDLE HAD BROKE DUE TO DOOR STRIKE NOT BEING RELEASED FROM DOOR CATCH WHEN DOOR WAS PULLED ON. SOLUTION: SPECIALIST ADJUSTED DOOR STRIKE AND CATCH TO ALLOW DOOR TO DISENGAGE PROPERLY. REMOVED AND REPLACED DOOR HANDLE (W10861225) WHICH WAS ORDERED BEFORE FIRST ARRIVAL. TESTED UNIT AND IT TESTED PERFECT. JOB COMPLTD
Near Riverside, CA 92509
Daniel Lopez
Job Details: 05/01/2018
WHIRLPOOL WASHER- WTW5000DW0 Problem Description- Unit is not spinning the basket while in the spin cycle. Solution: Specialist KC found that the basket hub was stripped and causing basket to not engage during spin cycle. Removed and replaced HUB (W10528947) from stock. Tested unit. All tested well. Job compltd.
Near Redlands, CA 92374
Daniel Lopez
Job Details: 05/01/2018
Whirlpool Dishwasher --Model # KUDE60FXBL3 Problem Description: Lower rack had wheels broken off. Solution: Specialist had already ordered 2 ADJUSTERS (WPW10546503) and had them installed. Job Cmpltd,
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/01/2018
MAYTAG WASHER - MODEL # MVWB765FW1 Problem description-- Sheet stuck under agitator . Solution: Specialist found loose agitator bolt allowing larger than normal gap. No part needed. Removed agitator and sheet . Reinstalled agitator and ran test cycle. Test normal. Call completed.
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/01/2018
Whirlpool refrigerator --Model # WRS325FDAM Unit complaint was that it was not cooling or making any ice. Specialist found that the air return inside the unit. No part needed . Specialist deiced unit and instructed customer on proper food storage and having the doors closed . Call completed.
Near Grand Terrace, CA 92313
Daniel Lopez
Job Details: 05/01/2018
Whirlpool Washer- Model number # - WPW92HEFC0 Customer had issue with the alignment of the units doors and also had soap dispenser filling with water. Specialist ordered new dispenser (W10250743A). Part was repaired and replaced and ran an entire normal cycle just fine while specialist fixed second appliance in home. Job compltd.
Near Grand Terrace, CA 92313
Daniel Lopez
Job Details: 04/30/2018
Whirlpool Dryer-Model #M70201329 Original complaint was that the unit was having a burning smell. Appliance specialist found Found broken lint housing grill allowing excess lint in dryer , replaced grill delinted dryer as courtesy.; Job Cmpltd, O-emld tckt
Near Fresno, CA 93720
Randy
Job Details: 04/30/2018
CX PULLS DRAWER OUT ADN IT FALLS. DOES NOT WORK .Upon arriving to the customers home customer stated the drawer was falling when she would open it when I did pull out drawer I found the customer at about 15 pans in the bottom of her drawer I did let customer know that George cannot handle all that weight did receive aligned door unit is functioning properly;
Near Fresno, CA 93730
Randy
Job Details: 04/30/2018
the unit is burning the customer clothes. Upon arrival in after speaking with the customer she was saying she was getting reports that she was drying her sheets. I want to head and remove back cover to access thermal cut off and thermostat switches. Replace thermostat also cleared dryer hose event of Lent and debris. Put everything back together dryer is functioning properly now. Informed customer when she is drying more delicate items that she could lower the heat to low or medium instead of high what she had it set on.
Near Fresno, CA 93711
Randy
Job Details: 04/30/2018
customer said that the washer will lock during the cycle but will not operate. Entered wash machine into diagnostics receive no error codes. Ran system test. Everything checked out good. Customer is very nice older lady I was just showing her how to properly load and how the washer functions. I showed her the test I ran and she feels more confident on how to use her washer; W10404050 (LID LOCK) , WPW10006355 (ACTUATOR), W11158805 (Housing).
Near Fresno, CA 93722
Randy
Job Details: 04/30/2018
customer said door is not leveled. ordrng 1 W11093938 (DOOR HINGE) and 1 WPW10179146 (valve-inlt) and 1 WPW10304659 (roller-cab) and 1 WPW10304660 (roller-cab) replaced all parts ordered and job was complete.
Near Fresno, CA 93726
Randy
Job Details: 04/30/2018
customer said that pge had determined the unit had too high of co2 unit unsafe and they shut off gas. went to customer used meter provided by whirlpool. took co readings and sent it in to whirlpool. job complete.
Near Dos Palos, CA 93620
Randy
Job Details: 04/30/2018
Customer complaint is the dryer smells like smoke. customer also said the unit is not rotating confirmed lifted top of the dryer found the belt was not in place open up the unit found a bad belt installed dryer repair kit . tested for operations all passed unit is rotating all operations are normal.
Near Los Banos, CA 93635
Randy
Job Details: 04/30/2018
customer complaint was the washer MAKING GRINDING NOISE DURING ACTUAL WASH PORTION OF the CYCLE.CX says the unit makes a noise low buzz noise, says won’t spin. Checked error codes found code for reversed hoses. Cleared code. Ran components test during agitation made loud grind noise confirmed from unit. Found failed GEARCASE oil also replaced cam and hub. Assembled unit test components, passed. Calibration passed. All ops normal
Near Los Banos, CA 93635
Randy
Job Details: 04/30/2018
CUSTOMER COMPLAINT WAS FRONT BURNER ON STOVE DOES NOT IGNITE YOU CAN SMELL GAS. Front right burner intermittently not operating. Per customer it can take 10 times to ignite. The IGNITOR is lighting the burner head and caps not efficiently aiding in ignition. ; ordrng 1 WPW10183375 (BURNER CAPS) and 1 WPW10515453 (R/R BURNER HEAD) and 2 WPW10515454 (RT FRT/ RR L BURNER HEAD)s and 1 WPW10515455 (LEFT FRNT BURNER HEAD).Removed burner caps and heads. Replaced all four burners. Comp,teed assembly test the unit for operation .
Near Los Banos, CA 93635
Randy
Job Details: 04/30/2018
WASHER IS LEAKING, CX SAYS THE WASHER LEAKS INTERMITTENTLY. F0/E3 OVERLOAD, F7/E9 LOCKED ROTOR F7/E5 SHIFTER FAILURE F5/E4 LID NOT OPEN BTWN CYCLES. cleared codes ran test 51 to check operation, all components passed test. Filled unit with water and drained completed t(e draining no issues. The suspension is weak. CX confirms the tub will hit the side sometimes. Checked under the unit can see signs of leaking from under the rotor, and the GEARCASE grinds. ; ordrng 1 W10734521 (slider) and 1 W10811956 (GEARCASE) and 1 W11130359 (SUSPENSION)
Near Fresno, CA 93725
Randy
Job Details: 04/30/2018
customer complaint was that the unit is not freezing at all gets cold but not cold enough to freeze. eports unit is not cooling. Found cap tube restricted at filter drier. The cap was frosted all the way to evap coils. Replaced filter drier. Vacc/charge system. FAILED THE CAP TUBE RESTRICTED. THERE IS NO CAP TUBE AVAILBLE TO CLOSE TO CABINET. THE CAP IS RESTRICTED. there has been a sealed system done on the unit, the cap tube is too short to redo sealed sstem. reffered cx to whirlpool as this unit was deemed unrepairable by whirlpool techline
Near Fresno, CA 93723
Randy
Job Details: 04/30/2018
washer wont fill up and wont spin the clothes fully unit is out of balance. Preordered parts W10780053 (SUSPENSION), W11038711 (CNTRL), , CX says clothes are wet after cycle. And at times will not complete cycles. Had wet clothes in the unit as example. Checked error codes found two codes. LID UNLOCK FAULT/ NO FILL LONG FILL. Cleared codes and test components. Checked lock responds in test mode. Test water valve ISSUE, THE HOT SOLINOID IS BUZZING LOUDLY. Checked suspension ISSUE, BOTTOMS OUT WHEN PUSH TESTED. Replaced suspension and replaced water valve. Test all components, passed
Near Firebaugh, CA 93622
Randy
Job Details: 04/30/2018
Maytag washer model number MVWC300XW1 , unit fills up and doesnt start. Based on problem description preordered W10404050/lid Lock , Wpw10006355/actuator , W10866116/cntrl-elec . When tech arrived he found the washer has a broken connection in the wire harness inside actuator connector unit needs new wire harness. Ordered harness WPW10297440 (HARNESS). On return visit tech removed parts listed, Powered on shifter test failed, actuator is failed replaced. The lock would delay to unlock, installed lock. Assembled unit completely, test components.
Near Waterford, CA 95386
Cher
Job Details: 04/28/2018
Whirlpool refrigerator model number WRX735SDHV00, door is not sealing opens back up by itself not producing much ice. When tech arrived he contacted tech support and they informed him that its normal if the flap separator opens up after cubes or crushed ice is dispensed. Customer isn't satisfied with design. Unit works as designed job completed.
Near Turlock, CA 95382
Cher
Job Details: 04/28/2018
Maytag washer model number MVWB725BW0, washer is giving F51 error code. Based on error code we pre-ordered WPW10178988 sensor and WPW104193333 stator. When tech arrived he confirmed error code and removed and replaced parts listed ran diagnositc test mode and it completed the drain spin. Unit works as designed.
Near Turlock, CA 95382
Cher
Job Details: 04/28/2018
Maytag dryer model number MGDB725BW0, having locking issues female part of lock is broken. Pre-ordered catch WPW10111905. When tech arrived he confirmed the catch was broken and removed and replaced part ordered. Tested unit and its locking as designed.
Near Keyes, CA 95328
Cher
Job Details: 04/28/2018
Whirlpool refrigerator model number WRF767SDEM01, unit not making ice starting not to cool. Pre-ordered compressor W10779331 and when tech arrived he tested unit it wasn't cooling and he removed and replaced compressor pre-ordered and unit works as designed now.
Near Ceres, CA 95307
Cher
Job Details: 04/28/2018
Whirlpool refrigerator model number WRF555SDFZ05, unit is not cooling. When tech arrived he found compressor not running he pulled unit out and found connector to relay not connected. Reconnected and unit kicked on. Job completed.
Near Ceres, CA 95307
Cher
Job Details: 04/28/2018
Maytag dryer model number MEDX655DW0, not drying properly. When tech arrived he found it not heating and pulled unit out and removed back panel, tested element and found element to be bad, tested cut off thl and found it to be good. Tested wall outlet and found 245AC, replaced old element from stock 279838 ELEMENT. Unit now works as designed.
Near Modesto, CA 95351
Cher
Job Details: 04/28/2018
Maytag washer model number MVWC360AW0, wash cycle not working properly water is having fill issues. Pre-ordered Wpw10683603/valve, W10520038/cntrl-elec. When tech arrived unit does not agitate or spin checked for codes found actuator fault code, installed new parts retested unit and it works as designed.
Near Tracy, CA 95376
Cher
Job Details: 04/28/2018
Whirlpool washer model number WTW5000DW1, washer isn't operating. When tech arrived he found codes for pressure sensor fault, switch mismatch and motor speed fault, motor tested okay and checked hose for pressure sensor, unable to recal unit. Ordered W11116592 control board. On return visit tech removed and replaced the control board and retested unit and it works as designed.
Near Modesto, CA 95356
Cher
Job Details: 04/28/2018
Whirlpool refrigerator model number WRS588FIHV00, fridge is freezing everything in fridge section. When tech arrived damper door was sticking open/closed. Ordered W10750143 diffuser. On return visit removed and replaced part and unit tested fine. Works as designed.
Near Riverbank, CA 95367
Cher
Job Details: 04/28/2018
Whirlpool washer model number WTW4815EW0, water filling issues. When tech arrived he found unit cycling from hot to cold to hot, ordered water valved assembly W11038704 water valve. On return visit tech removed and replaced the water valve. Tested unit it completed cycles and is working as designed.
Near Oakdale, CA 95361
Cher
Job Details: 04/27/2018
Whirlpool double oven model number KODC304ESS00, door glass is damaged. pre-ordered 2 4448520 (bumper)s and 4 WP3400832 (screw)s and 1 WP8303698 (liner-door). When tech arrived he removed and replaced parts and unit works as designed.
Near Oakdale, CA 95361
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRS322FDAW04, unit is not cooling has crack inside fridge. When tech arrived he foudn crisper bin sticking out. Grease crisper bin instructed customer on controls and water filter replacement. Unit is working as designed.
Near Manteca, CA 95337
Cher
Job Details: 04/27/2018
Whirlpool microwave over the range model number WMH53520CS6, unit is not working correctly it works then doesnt work. Pre-ordered microswitch W10727360 (MICROSWITCH. When tech arrived he removed and replaced microswitch. Unit works as designed.
Near Colton, CA 92324
Cher
Job Details: 04/27/2018
Whirlpool range model number WFG710H0AS1, unit will not spark. When tech arrived unit would not bake burner not igniting found weak spark needs dsi board and igniter. ordering WPW10324262 (igntr-oven) and 1 WPW10331686 (module-spk). On return visit tech arrived and removed and replaced parts ordered. Unit works as designed.
Near Yucaipa, CA 92399
Cher
Job Details: 04/27/2018
Whirlpool dryer model number WGD7000DW3, dryer is not heating. When tech arrived unit was taking to long to dry found restricted vent instructed customer to have vent cleaned.
Near Highland, CA 92346
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRX988SIBM03, the unit is leaking behind the door. When tech arrived he found defrost water not draining from fresh food compartment. After using steamer from boith ends of tubing for over 20 mins water began to flow possibly in tube. Unit is working fine at the time.
Near Highland, CA 92346
Cher
Job Details: 04/27/2018
Maytag washer model number MVWB835DW1, unit not working. When tech arrived unit was burning smell not working found seized water pump, replaced W10876600 water pump from stock. Unit works as designed.
Near Highland, CA 92346
Cher
Job Details: 04/27/2018
Near Fontana, CA 92335
Cher
Job Details: 04/27/2018
Whirlpool washer model number WTW8000BW0, drain cycle not working properly. When tech arrived unit not working found error code F71 ran diagnositcs verfied error F71. drag on basket or suds, checked for abnormal drag on basket checked motor and sensor connections are good. Washer agitates in autho tested unit and it spns in manuel test. Ordered W10761028 control. On return visit tech removed and replaced the control. Job is completed.
Near Fontana, CA 92337
Cher
Job Details: 04/27/2018
Whirlpool washer model number WTW5000DW1, start button not working. When tech arrived found error code F7E1 error speed sensor. Checked drive system found backed out pulley nut and added loctite. Tested and recalibrated unit works as designed.
Near Grand Terrace, CA 92313
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRX988SIBM00, not making ice. Pre-ordered W10633627/motor-evap, Wpw10389152/support, Wpw10764668/icemaker. When tech arrived unit was not making ice unit displayed E5 error code failed thermistor icemaker thermistor ok.
Near Colton, CA 92324
Cher
Job Details: 04/27/2018
Whirlpool washer model number WTW7040DW1, unit displaying error code LF. unit would make a strange sound when the water was dispensing. Pre-ordrered W11173597/housing Valve. When tech arrived he confirmed error code and removed and replaced housing valve. Job is completed.
Near Claremont, CA 91711
Cher
Job Details: 04/27/2018
Whirlpool dryer model number WGD4815EW2, unit is not drying clothes properly. When tech arrived unit was taking to long to dry. Found open thermal fuse. Removed an replaced thermal fuse tested all works at time.
Near Claremont, CA 91711
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KRMF706ESS01, freezer is frozen and won't allow water dispenser to work properly. When tech arrived unit was not producing ice and there is condensation ordered W10864518 (adapter) and 1 W10864519 (adapter). On return visit tech removed and replaced parts ordered. Unit works as designed.
Near Upland, CA 91786
Cher
Job Details: 04/27/2018
Whirlpool washer model number WTW5000DW1, unit does not spin or turn on. When tech arrived unit will not complete a spin cycle. Found unit stuck in a suds lock causing the unit to not spin cycle. Calibrated and tested unit. Unit works as designed now.
Near Ontario, CA 91762
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRF560SEYM05, the door is hard to open, freeezer freezes up.
Near Ontario, CA 91764
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRS325FDAM04, filter not coming and dispenser might be leaking. When tech arrived water filter got stuck in the housing. Removed filter and replaced door lever that was not in correctly. Unit works as designed.
Near Azusa, CA 91702
Cher
Job Details: 04/27/2018
Whirlpool dryer model number WGD4815EW2, dryer is not heating . When tech arrived he found open thermal fuse cutting off power to ignition system replaced thermal fuse WP3392519 from stock and all tests good.
Near Fontana, CA 92336
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRF736SDAM14, having cooling issue and the motor is noisy. When tech arrived he found ice build up around evap fan motor cleared ice and unit tested good.
Near Fontana, CA 92336
Cher
Job Details: 04/27/2018
Maytag washer model number MVWC565FW0, wash cycle not working properly. Pre-ordered w10913953/actuator. When tech arrived he found failed shifter has a broken gear not shifting from spin to agitate replaced shifter calibrated and tested all checked good.
Near Rialto, CA 92377
Cher
Job Details: 04/27/2018
Whirlpool dryer model number WGD7300XW0, unit isn't heating. When tech arrived he found open thermal fuse cutting off power to ignition system causing unit not to heat replaced fuseWP3390719 from stock, all tested good.
Near Pasadena, CA 91107
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KRFF707ESS01, unit is not cooling. When tech arrived he found ffc temp at 60 degrees. reset unit still not working ordered W10832994 (COMPRESSOR ) and 1 W11116006 (FFC EVAP). On return visit tech removed and replaced parts listed vacuumed system and recharged it to 5.50 oz of refrigerant r134-a. Unit works a designed.
Near Pasadena, CA 91107
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KRFC704FPS00, unit is still not cooling in the freezer compartment unit is not going below 55. When tech arrived he ordered ecap W10865322, W11109499 non dye dryer. On return visit tech removed and replaced parts listed unit now works as designed.
Near Glendale, CA 91208
Cher
Job Details: 04/27/2018
Whirlpool washer model number WDT720PADM2, unit has no power like it unplugged but its plugged in. W10854231/cntrl-elec, W10815487/panel-cntl, and W11084121/sensor. When tech arrived unit panel was dead. Opened junction box found no power going to dishwasher. Installed parts listed, tested power cord and used extension cord unit working as designed.
Near Moorpark, CA 93021
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KRFF707ESS01, interior lights not illuminating. Pre-ordered W10830288/cntrl-elec. When tech arrived unit led's are lighting. Checked unit and verified complaint. Unplugged unit and replaced led board. Unit now functions as designed.
Near Moorpark, CA 93021
Cher
Job Details: 04/27/2018
Kitchen-aid dishwasher KDTE234GPS0, unit is not drying at all. Ran diagnostics and no errors found. Found the left side of door hitting unit when closing. Didn’t find any problems with units function and performance. Advices customer to use rinse aid for better drying on dishes. Unit is working as designed.
Near Moorpark, CA 93021
Cher
Job Details: 04/27/2018
Kitchen-aid cooktop model number KCGS556ESS02, strong gas oder when in use and liingers for a long time after. When tech arrived unit has a gas smell during use. Checked unit and tested the gas line to unit with water and soap for any leaks. Didn’t find anything wrong with unit. Unit is working as design.Carbon monoxide installed. Natural smell when using. Documented with whirlpool.
Near Thousand Oaks, CA 91320
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KRFC704FSS00, not making ice also does not fill to top only half way. pre-ordered W10908391/icemaker and W10873098/valve. When tech arrived he found unit not making ice. Ran diagnostic test 97 and water valve is not dispensing. Need to replace the dual water valve control board. W11131873 (CNTRL-ELECT) and 1 W11194380 (VALVE). On return visit tech removed and replaced parts listed. Unit now works as designed.
Near Thousand Oaks, CA 91320
Cher
Job Details: 04/27/2018
Kitchen-aid oven model number KOSE507ESS02, unit is having heating issues. When tech arrived unit is not heating properly unit did not display any error codes. Preheated unit and ran 6 cycles to determine average temperature. Unit average temp is at 354.3 F. Unit is working as designed.
Near Oxnard, CA 93030
Cher
Job Details: 04/27/2018
Whirlpool dishwasher model number WDT720PADM0, whirlpool dishwasher is not rinsing door not closing all the way. Pre-ordered Wpw10653840/latch-door, 2 Wp8268961/pads, Wpw10671941/pump&motor. When tech arrived unit door can not close and is not draining. Checked unit and ran diagnostics and found error codes. Also found the upper wheels broken and not able to be adjusted. Also the door is discolored. Unit also needs 4 W11157085 (WHEEL-UPER)s and 1 WPW10393264 (nameplate) and 1 WPW10644292 (panel). On return visit tech removed and replaced all parts listed. Unit now works as designed.
Near Westlake Village, CA 91362
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KRSC503ESS00, unit is not making ice. Pre-ordered KRSC503ESS00 icemaker. When tech arrived unit was not producing ice. set unit on diagnostic test and ran test #44 ice maker harvesting not going into the cycle. Removed and replaced pre-ordered part. Unit works as designed.
Near Westlake Village, CA 91361
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRF535FMVM00, not cooling. When tech arrived he found ice build up in the evaporator like some type of incomplete defrost due to computer board glitch. Set unit into diagnostic and forced a defrost. Manually removed the ice and reset controls. Unit works as designed.
Near Oxnard, CA 93030
Cher
Job Details: 04/27/2018
Whirlpool washer model number WFW95HEDW0, washer leaking from the front door and softener is not working. Pre-ordered WFW95HEDW0, Wpw10435242/valve Wpw10365885/drawer. When tech arrived he found damaged door bellow and clogged detergent dispenser. He removed and replaced parts listed and unit works as designed.
Near Los Angeles, CA 91311
Cher
Job Details: 04/27/2018
Whirlpool waher LA712, washer is making loud noise. When tech arrived unit was smoking up found burnt belt and motor not running just getting hot. Ordered 12002353/motor,2 sp&jumper kt) and 1 12112425 (belt set-maytag) and 1 205000 (roller kit) and 1 WP6-2008160 (pulley- mo). On return visit tech removed and replaced parts listed.
Near Oxnard, CA 93035
Cher
Job Details: 04/27/2018
Kitchen-aid freezer model number KRFC300ESS01, frost and condensation in freezer. When tech arrived he found unit had appromoximately 12 inches long gap on the bottom of the door. Used some sealer gum to puff up the gasket and corrected the rest of the gasket with heat gun. Unit now works as designed.
Near San Fernando, CA 91340
Cher
Job Details: 04/27/2018
Whirlpool washer model number WTW4816FW0, unit not working. When tech arrived unit would fill with 20 gallons of water on any cycle. Pressure tube clear, also found hot water valve not closing all the way. Unit needs water valve and main board. W1103871/vavle and W11124783/control. On return visit tech removed and replaced parts listed. Unit works as designed.
Near San Fernando, CA 91340
Cher
Job Details: 04/27/2018
Kitchen-aid refrigerator model number KSF26C7XYY00, unit is not cooling like it should. When tech arrived unit was not cooling in the RC. Measured temp with thermal couple in RC and after 15 minutes temp came to 52F. Measured FC temp after 15 mins thermal couple read 20F. Inspected frost patterns of both evaporators and found minimal frost pattern consistent with a low charge diagnosis. unit needs new compressor WPW10466675 and evaporator WPW1064326. When sealed system tech returned he removed and replaced compressor and evaporator. Unit now functions as designed.
Near Los Angeles, CA 91352
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number WRF535SMBM00, door isn't closing correctly. Pre-ordered W10571956/gasket-fip. When tech arrived he found gasket was damaged due to improper opening and shutting of the door. Removed and replaced gasket unit now works as designed.
Near La Cañada Flintridge, CA 91011
Cher
Job Details: 04/27/2018
Whirlpool refrigerator model number KURS24RSBS01, unit is not cooling. Pre-ordered compressor, 8201787/COMPRESSOR. When tech arrived unit was blowing hot air. Checked and found no frost pattern. Needs new compressor. Removed and replaced pre-ordered compressor. Unit now works as designed
Near La Crescenta, CA 91214
Cher
Job Details: 04/27/2018
Whirlpool washer model number WFW97HEXL2, washer will not dispense the detergent it starts a new spin cycle instead of stopping the cycle. Pre-ordered Wpw10247306/valve, W10842325/dispenser, W10250743a/dispenser, Wpw10442138/cntrl-elec. When tech arrived unit would not dispense detergent was not completing a cycle and had water issues. Found bad valve and dispenser components. Unit also had code for mainboard control and motor control. Installed control, valve and dispenser unit now functions as designed.
Near La Crescenta, CA 91214
Cher
Job Details: 04/27/2018
Near Los Angeles, CA 91604
Cher
Job Details: 04/27/2018
Ikea refrigerator model number IX7HHEXDSM00, unit freezer door is closed shut. Pre-ordered Wpw10120018/slide and 8212547RP/tube water. When tech arrived freezer door wouldn't open up. He found slides binding, removed and replaced the slides. Unit functions as designed.
Near Oak Park, CA 91377
Cher
Job Details: 04/27/2018
Whirlpool washer model number WFW92HEFW0, detergent for unit is not dispensing. Pre-ordered W10862190/dispenser and Wpw10247306/valve. When tech arrived unit would not dispense detergent. Removed and replaced the dispsener and valve, retested unit and it functions as designed.
Near Santa Clarita, CA 91321
Cher
Job Details: 04/27/2018
Kitchen-aid oven model number KODE507ESS02, when in use it makes a loud noise like fan or air movement. Pre ordered W10861504/blower. When tech arrived unit would make noise when fan turned on. Tested unit foudn noisy blower and heat stuffing from the liner contacting connect fan. Replaced blower, cleared restrictions and tested unit unit functions as designed.
Near Los Angeles, CA 91342
Cher
Job Details: 04/20/2018
Whirlpool washer model WFW7590FW0, normal wash is only giving 30 minutes only original is 55 min. Pre-ordered W11201273/cntrl. When tech arrived and UI is glitchy tested UI through diagnostics and failed UI test.
Near Simi Valley, CA 93065
Cher
Job Details: 04/20/2018
Whirlpool dryer model number WGD5000DW3, dryer not heating. When tech arrived check operations unit is short cycling coil valves are messing up. ordered 2 WPW10328463 coil valve. On return visit tech removed and replace coils and unit started work and heat unit is venting properly.