Near Los Banos, CA 93635
Randy
Job Details: 05/04/2018
AMANA DRYER NGD4655EW2 unit is not tumbling. not drying. Complaint is unit takes long time to dry. Gas dryer checked the IGNITOR lights but is weak badly get gas lit. Removed failed ignition system installed new one. Tests passed all ops normal. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock
Near Turlock, CA 95382
Randy
Job Details: 05/04/2018
whirlpool washer WFW92HEFW0. complaint is unit is leaking. Bellow has a tear in the bottom allowing water to leak out through the door. Unit needs new bellow; ordrng 1 W11173364 (BELLOW). removed and replaced part job complete.
Near Patterson, CA 95363
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRF757SDEM01. makig a buzing noise. Inspected unit. Found frozen ice on EVAP cover and coils inside refrigerator compartment, causing poor cooling, inspected freezer compartment and found freezer compartment cooling fine. Ordering parts motor harness and support. ; ordrng 1 W11033168 (MOTOR HARNESS ) and 1 WPW10389152 (support). Installed new parts (motor harness, support ) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets, are all working fine
Near Firebaugh, CA 93622
Randy
Job Details: 05/04/2018
MAH8700AWW WHIRLPOOL WASHER. UNIT IS NOT DRAINING PROPERLY. Complaint is the display is showing odd display, can not duplicate codes control is not responsive all touch pads not operating properly. Need to order control. 34001398- control inter face/299.99 No longer available.
Near Kerman, CA 93630
Randy
Job Details: 05/04/2018
whirlpool refrigerator KSSC48QMS03. Ice won't come out on the door. The ice bucket is ice locked in the door. Will not dispense. Removed the ice bucket, found bad seal on door. Replacing door. ; ordrng 1 W10823377 (ICE DOOR KIT). , Installed ice door kit. Assembled test passed ice dispenses. All ops normal. ; Job Cmpltd
Near Newman, CA 95360
Randy
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ02. Ice maker not making any ice. PRE ORDERED W10882923/icemaker . Arrived found unit not cycleing removed and replaced ice maker. unit is now working properly.
Near Crows Landing, CA 95313
Randy
Job Details: 05/04/2018
maytag washer MVWX655DW1. CX HAS TO UNPLUG THE UNIT FOR IT TO STOP---AS SOON AS IT IS PLUGGED IN IT JUST STARTS FILLING UP. pre ordered 1 W11116592/control and 1 W10625696/cntrl-elec. , Unit wasn’t responding and diagnostics. Removed and replaced control. Calibrated unit. When unit was in calibration I noticed that the cold water valve is not flowing properly. Checked screen and found valve to be impacted with sand. Tried cleaning out the best I could but couldn’t get it completely free. Informed cx to put a filter on the Coldwater line to prevent from happening. Unit needs valves as well; ordrng 1 W11127357 (VALVES). returned and removed and replaced valves calibrated unit and now working properly.
Near O'Neals, CA 93645
Randy
Job Details: 05/04/2018
MAYTAG WASHER MVWB765FW1 . stops during middle of a cycle and will not do anything else. F0e3 f8e1 error codes. Tested valves found valves not to be operating properly not allowing unit to fill in time before and it times out. Unit needs new valves; ordrng 1 W11172234 (VALVES ). removed and replaced valves calibrated unit and unit is working properly.
Near Oxnard, CA 93035
Cher
Job Details: 05/04/2018
Kitchen-aid range model number KDRU783VSS00, rear center burner will not ignite. When tech arrived he checked unit and noticed had two of the gas valve continuously the igniter keeps on clicking. Ordering WP71002749 module spark. W10250410. LF/RF Gas valveWPW10326645. C/F Gas valve. On return visit tech removed and replaced parts listed and retested unit and it works as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/04/2018
Whirlpool oven model number WEG515S0FW0, unit is not heating properly. Pre-ordered Wp9758079/igntr-oven. \When tech arrived he tested oven with a thermometer and calculated average temperature, when the oven was set at 350 deg the average temperature was 367 deg, for this test I used 4 high and 4 lows that not counting the first high that was 445 deg. I adjusted the oven temperature removing 15 deg. Installed ignitor. Unit works as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/04/2018
Near Oxnard, CA 93036
Cher
Job Details: 05/04/2018
Near Ventura, CA 93003
Cher
Job Details: 05/04/2018
Whirlpool washer model number WTW8500DC1, washer error LF not filling with water shuts off and drains. Per-ordered W11165546 (Valve) . When tech arrived he find error LF code ( Long fill), and the washer not taking water hot or cold. Checked unit in diagnostic and found cold and hot water solenoid not working. Replace the valve assembly pre ordered and retested unit and it works as designed.
Near Camarillo, CA 93012
Cher
Job Details: 05/04/2018
Whirlpool range model number WFC310S0ES0, burners will not turn on. When tech arrived he found range not heating. Ran diagnostic and found 120 voltage advised customer to contact electrician.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/04/2018
Maytag washer model number MHW4300DC0, unit does not unlock after cycle customer has to unplug unit to get it to unlock. Pre-ordered WPW10443885 (door lock). When tech arrived customer complaints that in the end of the cycle (Intermittent) he is unable to open the door. Ran a diagnostic test and found no error codes. Also ran a quick diagnostic test and it pass. Removed and replaced parts listed.
Near Camarillo, CA 93012
Cher
Job Details: 05/04/2018
Maytag washer model number MVWB850YW1, loud noise during use. Pre-ordered W10435302/bearing. When tech arrived he checked unit and found worn out bearings. Unable to remove basket from the shaft completely frozen up, basket is not moving up or down. ordrng 1 W10381078 (outer tub), 211.43, 1 W10440786 (suspension), 40.17, 1 W10549509 (basket). On return visit tech removed and replaced parts listed unit works as designed.
Near Camarillo, CA 93010
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRS588FIHZ00. LIghts flickering. When tech arrive checked unit and all (4) lights are flickering, unplugged refrigerator and removed all connectors from the main control. Plugged refrigerator back on , this fixed for few minutes but the flickering came back. Ordered new control and fresh food door switch.; ordrng 1 W11089236 (cntrl-elec) and 1 WPW10656773 (light switch). On return visit tech removed and replaced both parts and checked lights and unit works as designed.
Near Camarillo, CA 93010
Cher
Job Details: 05/04/2018
Maytag dryer model number MGD8200FC0, drum making sounds like its loose. When tech arrived he tested the dryer with and without the load, unit has some vibrations. Disassembled whole unit and adjusted the vent tube and the blower wheel housing. Sounds better now. Job completed.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/04/2018
Kitchen-aid dishwasher model number KDTM354DSS3, unit is not cycling properly. Pre-ordered W10788708/pump&motor. When tech arrived he found diverted motor would not allow water through spray arms. Installed new pump and motor, unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/04/2018
Maytag washer model number MVWB425BW0, unit is not draining properly. Pre-ordered W10536347/drain Pump Asm. When tech arrived customer stated unit would make a weird noise and will leave clothes wet after cycle completes, said it happens ever few weeks. Found no error codes an diagnostic an found no issues. Unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/04/2018
Near Santa Clarita, CA 91387
Cher
Job Details: 05/04/2018
Maytag washer model number MVWB850YW1, washer is leaking from underneath. Pre-ordered W10435302/bearing. When tech arrived he found unit leaking from bottom and bearing noise when spinning tub.Installed new bearing kit. Tested unit. Unit performs as intended with no issues.
Near Los Angeles, CA 91406
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRF989SDAM, fridge is freezing everything. Pre-ordered W10633627/motor-evap and 1 Wpw10277799/harns-wire. When tech arrived he found customer said fridge section isn't cold enough, food items blocking air inlet vent. UI Temp was set to 39°UI was lowered to 34° and food items were redistributed inside unit to provide even cooling. Customer was instructed about placement of food items and advised temp was lowered and to wait 24 hrs for it to get to operating temp.
Near Los Angeles, CA 91436
Cher
Job Details: 05/04/2018
Jenn-air dishwasher model number JDB9800CWP2, dispenser seal is coming off and having rinsing issues. Pre-ordered W10876529/dispenser. When tech arrived he removed and replaced dispenser assembly and gasket customer had. Ran through cycle and unit now works as designed.
Near Winton, CA 95388
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04 Unit is making ice but is not dispensing it. Found icemaker isnot shutting off when bar is flipped. Tech removed and replaced ice maker. Unit filled and working properly ; used 1 WPW10300025 (IM)
Near Mariposa, CA 95338
Randy
Job Details: 05/04/2018
Maytag Refrigerator MFI2269FRZ02. Complaint is the units freezer is making a buzzing noise and has condensation on the back panel. pre ordered W10850438 (MOTOR-EVAP). Upon arrival unit was completely frosted over. informed client unit needs to be defrosted fro 48 hours. also ordered 2 WPW10143759 (drier-uv)s. when returned unit was defrosted and tech removed and replaced parts pulled vac and recharged unit. unit is working properly now.
Near Santa Clarita, CA 91321
Cher
Job Details: 05/04/2018
Kitchen-aid model number KRFC704FBS00, having issue with drawers. When tech arrived hef ound temp control crisper drawer stuck shut. Removed drawer and found left rail had drawer assist assembly was not installed correctly. Removed rail and reassembled rail. Installed drawer and works as intended.Freezer door handle was loose. Secured handle. Unit works as designed.
Near Fresno, CA 93730
Randy
Job Details: 05/04/2018
maytag dryer MEDC215EW1 the unit is burning the customers clothes. pre ordered WP3387134 (THRMST-FIX) removed back cover to access thermal cut off and thermostat switches. Replace thermostat also cleared dryer hose event of Lint and debris. Put everything back together dryer is functioning properly now. Informed customer when she is drying more delicate items that she could lower the heat to low or medium instead of high what she had it set on. job complete unit is working properly.
Near Clovis, CA 93612
Randy
Job Details: 05/04/2018
whirlpool washer WTW5000DW1 complaint is the washer fills up but does not continue to work. pre ordered W10876600 (PUMP-WATER) . upon arrival removed and replaced part. unit did continue to work properly. tested okay.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL WASHER - MODEL # WTW4816FW1 PROBLEM DESCRIPTION: Customer complaint not running found broken lid strike in lid lock assy will need both parts .; We ordered 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly), Solution: Customer complaint not running found broken lid strike in lid lock assy, installed new lock and lid strike tested checks ok call completed.; Job Cmpltd,
Near Castaic, CA 91384
Cher
Job Details: 05/04/2018
Whrilpool refrigerator model number WRF993FIFM00, unit is not cooling. Pre-ordered W10889841/cover. When tech arrived he removed and replaced part listed. Unit works as designed.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR - MODEL # WRX735SDBM04 PROBLEM DESCRIPTION: UNIT IS NOT DISPENSING ICE. Parts Ordered: W10465946 (SPACER) (WPW10312691) (AIR BAFFLE) , (WP63052-2) (Yoke) WP67006341 ( GASKET) SOLUTION: Specialist found yoke on auger motor stripped and free spinning on auger motor shaft. Removed and replaced auger motor and ice box housing and all small parts in between. Tested unit. All tests good. Job Compltd.
Near Castaic, CA 91384
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRX735SDHW00, complaint is lights aren't working. Pre-ordered W11043011 (Light module. When tech arrived he found broken door switch on right side fridge door. Removed and replaced door light.Unit works as designed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/04/2018
Whirlpool freezer model number WRF555SDFZ05, light in freezer door isn't working and having closing issues. Pre-ordered W11043014 (LED LIGHT ) and WPW10714545 (GASKET-FIP). When tech arrived he found freezer door is not sealing, found defective door seal. Replaced and install gasket WPW10714545 (GASKET-FIP), Used heat gun to soften up the gasket. Door is closing and sealing properly light now works. Unit works as designed.
Near Agoura Hills, CA 91301
Cher
Job Details: 05/04/2018
Kitchen-aid refrigerator model number KSC24C8EYY02, unit is not freezing anything. When tech arrived refrigerator was barely cooling and freezer is no cool at at all pulled both evap covers and ran a test 4 and ref evap had no frost pattern freezer is not build frost at all Need to order sealed system ordrng 1 876765 (mtg kit), 1 W10309988 (compressor), 1 WPW10239732 (evaporator), 10 yr warr, 1 WPW10331270 (valve), 1 WPW10643261 (evaporator). When tech arrived he found unit not cooling. Replaced evap dryer and compressor Sealed system repair No leaks and unit hold vacuumed Charge unit with 5.3 ounces of freon. Ran test and completed with no issues. Unit is cooling Advised client to allow 24 hrs for unit to reach proper temp
Near Agoura Hills, CA 91301
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRS325SDHZ00, unit is not dispensing ice. Pre ordered Wpw10300022/icemaker. When tech arrived he found faulty icemaker reomoved and replaced part and ran cycle filled it up with water advised customer to allow 24 hours for the unit to make a full bucket of ice. Unit is cooing and works as designed.
Near Los Angeles, CA 91367
Cher
Job Details: 05/04/2018
Whirlpool dryer model number WED7500VW2, will not heat up. When tech arrived he found unit is not heating, the exhaust motor hot and not running and blown thermostats and burnt coils on heater need to order parts 1 8182477 (thermostat), 1 W10843940 (thermostat), 1 WP8182470 (thermostat), 1 WP8182472 (motor-drve), 231.83(249.22), 1 WPW10483239 (thermostat), On return visit tech removed and replaced parts listed ran through diagnostics and unit now works as designed.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL DRYER - MODEL # WGD7800XW0 PROBLEM DESCRIPTION: UNIT IS MAKING A LOUD NOISE WHILE IN CYCLE SOLUTION: Specialist found warn rollers and Idler wheel , installed repair kit tested checks ok call completed .; Job Cmpltd,
Near Los Angeles, CA 91307
Cher
Job Details: 05/04/2018
Roper washer model number RTW4516FW1, unit is leaking from underneath. When tech arrived he found loose drain hose and reconnected and reinstalled unit ran through diagnostics test and it works as designed now.
Near Calabasas, CA 91302
Cher
Job Details: 05/04/2018
Whirlpool range model number WFG715H0ES0, unit is completely blank nothing works. Pre ordered Wpw10340317/cntrl-elec. When tech arrived he tried powering on the unit unable to turn on installed new control board made sure the unit was plugged in correctly and ran diagnostic unit now works as designed.
Near Calabasas, CA 91302
Cher
Job Details: 05/04/2018
Near Los Angeles, CA 91367
Cher
Job Details: 05/04/2018
JENN-AIR dishwasher model number JDB9800CWX2, water dripping from dishwasher at door. When tech arrived control start button doesn’t light up and leaking through the corners of door Need to order parts 1 W10610937 (panel-cntl) and 1 W11048934 (RAIL TRACK) and 1 W11048936 (RAIL TRACK ) and 1 WPW10469574 (vent). On return visit tech removed and replaced parts listed, ran through diagnostic test and all checks good. Unit working as designed.
Near Los Angeles, CA 91335
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRT111SFDW03, unit isn't cooling. When tech arrived he found unit stop cooling then when connected back everything started to freeze inside fridge Found faulty thermostat and need to order gasket kit for barrier so he ordered 1 4388931 (timer,defrost adapt) and 1 W10286058 (GASKET KIT) and 1 W10675407 (barrier) and 1 WPW10530058 (thermostat). ON return visit tech removed and replaced parts listed.
Near Los Angeles, CA 91311
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRT518SZFM00, unit is freezing food on the fridge side. Pre ordered a W10316760/thermistor. When tech arrived he verified fresh food side was freezing items in there, he removed and replaced the part listed. Instructed customer to make sure not to push items all the way to the back because it prevents the air flow to get to all the shelves. Unit works as designed.
Near Perris, CA 92571
Daniel Lopez
Job Details: 05/03/2018
WHIRLPOOL WASHHER - MODEL # WTW8040DW0 PROBLEM DESCRIPTION: UNIT IS NOT STARTING CYCLE- ONLY REACHES THE SENSING PHASE . UNIT WAS ALSO GIVING ERROR CODE FOR PRESSURE SYSTEM FAULT. Need to order pressure switch hose W10631220 (harns-wire) Solution: Went to install wire harness and found small hole in pressure switch hose causing problem. Removed and replaced harness. Tested unit. All tests good. .Job Cmpltd,
Near Colton, CA 92324
Daniel Lopez
Job Details: 05/03/2018
AMANA WASHER- MODEL # NTW4516FW2 PROBLEM DESCRIPTION: UNIT STARTED TO WASH AND IT WILL START RINSING BUT STOPS MID CYCLE AND WILL NOT TURN ON AGAIN. SOLUTION: SPECIALIST found unit stopping mid cycle. Found that the belt shield was loose and allowing pulley to come in contact with shield and give basket speed error. Transmission has no extra play and cam is in good condition. I tightened shield and tested. All tests good. ; Job Cmpltd,
Near Colton, CA 92324
Daniel Lopez
Job Details: 05/03/2018
MAYTAG WASHER - MODEL # MVWB880BW0 PROBLEM DESCRIPTION: LID LOCK IS NOT ENGAGING SOLUTION: Based off problem description our Pre-Id department sent the tech out with a new LID LOCK ASSEMBLY (WPW10619844) before initial visit. Specialist found unit not locking lid and giving lid lock error code. Found failed lid lock assembly. Removed and replaced lid lock (WPW10619844). Tested unit. All tests good. ; Job Cmpltd,
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/03/2018
WHIRLPOOL WASHER - MODEL # WTW5000DW1 PROBLEM DESCRIPTION: UNIT IS STOPPING MID CYCLE. SOLUTION: Specialist found no error codes. Noticed loose wash plate which could have been the cause of the problem and also would effect wash performance. I tightened wash plate and re calibrated unit. All tests good. ; Job Cmpltd,
Near Manteca, CA 95336
Randy
Job Details: 05/02/2018
Maytag Refrigerator model # MFT2776FEZ00. Complaint is drawer is hard to open to please check slides. When tech arrived he found the roller chipped ordered rollers. 2 W10248555 (roller)s. Replaced rollers on upper freezer bin, functions tested ok; Job Cmpltd
Near Tracy, CA 95376
Randy
Job Details: 05/02/2018
WHIRLPOOL DRYER MODEL # WGD6600VW1. Complaint is unit is going through the motions but does not dry the clothes. found Thermal fuse open. ordered thermal fuse for unit. WP3392519 (fuse-thrml). Replaced thermoswitch, checked air flow at blower wheel & exhaust vent, tested ok
Near Lancaster, CA 93536
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRX735SDBM00, dispenser is slow and unit is not cooling now. When tech arrived he found the customer having issues with the unit not cooling at all, the control panel read cooling off. He turned on and checked out unit. All ops checked good. May have control issues. Ice maker defective also. It’s getting power and intermittently harvesting. Needs 2 controls and ice maker ; ordrng 1 W10882923 (ICE MAKER ) and 1 WPW10226427 (cntrl-elec) and 1 WPW10521642 (cntrl-elec), On return visit tech removed and replaced parts listed and retested unit job completed.
Near Palmdale, CA 93551
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number RS25AWXVW00, unit stopped working. When tech arrived he found unit not turning on. Plugged in an touched the timer. It started to cool but needs new defrost timer W10822278. ON return visit tech removed and repalced timer and retested unit and it works as designed.
Near Palmdale, CA 93550
Cher
Job Details: 05/02/2018
Whirlpool washer model number WTW4616FW1, washer not completing the cycles. When tech arrived unit not wanting to complete cycles. Checked errors and found a long drain error, off balance load, and lid lock. Checked ops of pump and it was not operating properly. Motor stalls and then works. Needs new pum ; ordrng 1 W10919003 (PUMP). ON return visit tech removed and replaced pump and retested unit and now it works as designed.
Near Palmdale, CA 93550
Cher
Job Details: 05/02/2018
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Maytag dryer model number MGDC300BW0, noisy during operation. When tech arrived unit is making a squeak noise. Intermittent noise. Opened up the dryer and there is signs of the belt rubbing and rollers wearing down. Needs new repair kit. Removed and replaced from stock 4392065 dryer repair kit.
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KSSC48QMS03, unit is not cooling in the fridge section. When tech arrived control on the front is flickering off and on. And the relays of control are clicking off and on. Needs new control kit, ordrng 1 W10818296 (cntrl-elec). On return visit tech removed and replaced the control he ordered. Retested unit and it works as designed.
Near Palmdale, CA 93552
Cher
Job Details: 05/02/2018
Whirlpool icemaker model number GZ25FSRXYY7, not making water or ice. When tech arrived he found the ice maker defective. Wasn’t harvesting anything tech touched it and it started to work. Needs new ice maker. And I broke a bin that will need to be replaced ; ordrng 1 W10882923 (ICEMAKER ) and 1 WPW10212139 (bin-cntlvr). ON return visit tech removed and replaced parts ordered and tested unit and it works as designed.
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER- MODEL # MHW4300DC0 PROBLEM DESCRIPTION: CUSTOMER IS NOT ABLE TO OPEN THE DOOR AT THE NED OF CYCLE. IT HAS TO BE UNPLUGGED. SOLUTION: Ran a diagnostic test and found no error codes. Also ran a quick diagnostic test and it passED. Ordered a new latch assembly.; ordrng 1 WPW10443885 (door lock) Replaced door latch. Ran a diagnostic test. Tested ok; Job Cmpltd,
Near Camarillo, CA 93012
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL RANGE - MODEL # WFC310S0ES0 PROBLEM DESCRIPTION : ELECTRIC RANGE BURNERS ARE NOT HEATING. SOLUTION : Specialists checked unit and found incorrect amount of voltage. (Only 120 V): suggested to the customer to call an electrician. Customer recently moved to the house, brand new range never used.; Job Cmpltd,
Near Ventura, CA 93003
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # WTW8500DC1 PROBLEM DESCRIPTION: WASHER ERROR LF NOT FILLING WITH WATER SHUTS OFF AND DRAINS SOLUTION: Checked unit in diagnostic and found cold and hot water solenoid not working. Removed and replaced the valve assembly( w11165546) from truck stock. Tested ok.; Job Cmpltd,
Near Oxnard, CA 93036
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL OVEN - MODEL # WEG515S0FW0 PROBLEM DESCRIPTION : UNIT IS NOT REACHING THE RIGHT TEMPERATURE. SOLUTION : Tested oven with a thermometer and calculated average temperature, when the oven was set at 350 deg the average temperature was 367 deg, for this test I used 4 high and 4 lows that not counting the first high that was 445 deg. I adjusted the oven temperature removing 15 deg. Tested ok.; Job Cmpltd,
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL ELECTRIC DRYER - MODEL # WED75HEFW1 PROBLEM DESCRIPTION: Unit was making a squealing sound, has power but no function. Solution: Checked unit and ran diagnostics. Found the error codes. Checked unit and removed panels and verified that dryer wheels are working properly. Assembled unit back and found the plug not suppling proper voltage to unit. Customer is having electrical replace the breaker. ; Job Cmpltd, saved tckt [SdLink\187764a.png] (via SDM) /¯¯¯
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WED75HEFW1 PROBLEM DESCRIPTION: UNIT DRUM IS NOT SPINNING DURING THE WASHING CYCLE SOLUTION: SPECIALIST ran diagnostics found error codes. Checked voltages unplug and on unit harness getting proper voltage. Ran test #1 on tech sheet and passed. Called techline and adviced to replace ccu board. Ordered part. Removed top panel, control board and UI panel. Installed new parts and assembled unit. Unit is now working as design.; Job Cmpltd,
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/02/2018
KITCHEN AID DISHWASHER - MODEL # KDTM354DSS5 PROBLEM DESCRIPTION - Water is not coming through into unit and is making a loud grinding and clicking noise. Solution: Specialist ran diagnostics and no error codes found. Completed diagnostics and no problems. Unit is working as design.; Job Cmpltd,
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR - MODEL # KSBS25INSS03 PROBLEM DESCRIPTION: Refrigerator is not cooling properly SOLUTION: Unit not cooling found no dc voltage from control to inverter and condenser fan also not running only thing running was the evaporator fan motor- determined failed compressor (8201675) after tapping high side of the sealed system and finding about 1/2 cup of oil also determined new control (W10823804) not working properly because of lack of voltage to components ; Replaced compressor and control recharged unit with 6 oz if 134a unit tested good at this time ; Job Cmpltd
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER - MODEL # MVWX655DW1 PROBLEM DESCRIPTION: very little water goes in and the laundry is half dry and half wet, clothes are not getting wet during cycle Solution: Tested unit no codes recorded ran test cycle all checked good customer instruct on water levels and cycle selection ;, Job Cmpltd,
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/02/2018
AMANA RANGE- MODEL # AGR5330BAS3 PROBLEM DESCRIPTION: LEFT FRONT BURNER IS NOT LIGHTING UP PRE ID DEPARTMENT: Based off problem description our company ordered the following parts before the first initial visit. : Wpw10636224/burnr-top Wp6610341/module-spk Wpw10209656/igntr-surf Wpw10209657/igntr-surf Soultion: front left burner found ignitor pushed down to far causing nearest ground to ignitor to the burner and not the cap. Causing spark not to meet with gas. Adjusted ignitor and all tested good ; Job Cmpltd, saved tckt
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # WTW5840BW0 PROBLEM DESCRIPTION : WP WASHER MAKING NOISE LIKE BEARINGS ARE GOING OUT --specialist found failed bearing caused by a failed tub seal. Seal caused water to leak on to bearing and actuator belt and pulley are also worn ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10006384 (drive belt)
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL RANGE - MODEL # WFG515S0ES PROBLEM DESCRIPTION : Water Filter Stuck Solution: Filter stuck had remove filter housing and put in a vise in order to remove filter. Reinstalled filter housing and installed new filter filter now comes in and out without problems ; Job Cmpltd
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER - MODEL # MVWB835DW1 PROBLEM DESCRIPTION: WASHER IS NOT FILLING TO CORRECT WATER LEVEL WITH CORRESPONDING CYCLE CHOSEN. SOLUTION: Specialist found pressure switch hose clogged no allowing proper pressure to build in hose to determine water level cleared and unit tested well ; Job Cmpltd,
Near Moorpark, CA 93021
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WTW7300DW1 PROBLEM DESCRIPTION; UNIT IS LEAKING FROM A STEEL HOSE WHICH IS THE Y CONNECTION FOR THE STEAM DRY AND COLD WATER LINE SOLUTION: Specialist found one of the connectors was leaking put on Teflon tape and reconnected the hose put pressure back on the waterline unit is not leaking at this point advise the customer if they find leaking again they might need to change out there Y connection and hoses which are not part of the machine operating normal and verified unit under warranty; Job Cmpltd
Near Moorpark, CA 93021
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # MFI2570FEW01 PROBLEM DESCRIPTION: Food freezing in fridge section of the unit. SOLUTION: Specialist Checked operations found that the unit is not hooked up to water and the customer did state that they had a power outage and so it likely took the settings of shutting the ice maker off and the unit froze the fresh food section due to the ice maker trying to make ice when it’s not hooked up to water which were constantly put cold air in there until ice maker is satisfied reset the system instructed the customer operating normal and normal temperature should come back within 48 hrs ; Job Cmpltd,
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL DISHWASHER - MODEL # KUDS01FLBL6 PROBLEM DESCRIPTION: Checked operations customer door latch and catch assembly are too loose to maintain the unit strike position to stay shut ordrng 1 8193830 (latch asy), 2 WE8269209 (switch,door)s and 1 WP8574157 (strike), SOLUTION: Replaced the latch assembly door switches and strike assembly tested operations unit will work as designed now door will close and stay latched; Job Cmpltd,
Near Fillmore, CA 93015
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL FREEZER - MODEL # EV160NZTQ02 Problem Description: FREEZER IS LEAKING WATER INTERNALLY THAT FREEZES AT THE BOTTOM Solution: Pre-ID DEPARTMENT ORDERED W10862416 (TUBE-DRAIN); WP482338 (ADHESIVE) -BASED OFF PROBLEM. SPECIALIST FOUND -Frozen drain and ripped replaced tested unit found unit floor is giving in making the freezer to lean left and forward away from the drain advised to have leveled unit wil drain correct after defrosting and leveling the floor ; Job Cmpltd,
Near Littlerock, CA 93543
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDF520PADM7, unit not cleaning the dishes. Pre-ordered W11025157/wash Motor and WPW10671905 (dispenser). When tech arrived he found unit isn't cleaning as it used too. Motor is not running efficiently top spray arm not moving. Removed and replaced motor and the rinse aid doesn't empty removed and replaced the dispenser as well. Unit works as designed.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # WRT138FZDW00 PROBLEM DESCRIPTION: UNIT IS NOT COOLING AND HAS ICED UP VENTS SOLUTION: Specialist removed and replaced Thermistor ( W10838965), FAN KIT ( W10916494) and CONTROL ( W11211884) Tested operations normal at this time also sealed up cabinet and advised customer to make sure all things with water in it is sealed found a pot of beans with not a sealed cover that would cause the unit to condensate too much and freeze up the return vents along with high humidity levels of weather; Job Cmpltd,
Near Acton, CA 93510
Cher
Job Details: 05/02/2018
Maytag washer model number PAV2300AWW, once drum fills up for rinse cycle and leaks from bottom. When tech arrived he found leak as soon as he turned on the unit. It leaked everywhere. needs new pump WP35-6780. ON return visit tech removed and replaced pump and unit no longer leaks works as designed.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/02/2018
MAYTAG WASHER- MODEL # 187947 PROBLEM DESCRIPTION : UNIT IS MAKING A GRINDING NOISE WHILE IN CYCLE. SOLUTION: Specialist raised the feet of the unit to look under and found that the grinding noise came from heavy loads that were being ran. Unit is working as designed . job compltd
Near Castaic, CA 91384
Cher
Job Details: 05/02/2018
Maytag washer model number MVWC425BW1, door is not closing or locking. Pre-ordered W10404050/lid Lock. When tech arrived he found unit not closing do to bad lid lock he removed and replaced part. Unit works as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDT720PADM, dishwasher turns off by itself. W10876537/pump-drain and Wpw10671941/pump&motor. When tech arrived unit wouldn't power on found burn marks on control at motor connector, unit needs sump assembly and main control ordering W10854231 (cntrl-elec). ON return visit tech removed and replaced control ran diagnostic tests again and unit works as designed.
Near Santa Clarita, CA 91387
Cher
Job Details: 05/02/2018
Kitchen-aid oven model number KODC304ESS00, Unit will not start up after self clean. Pre-ordered W11025102/thermal Fuse, Wpw10176670/blower, Wpw10016550/blower Upper and W11165152/tod. When tech arrived he found bottom oven would not work after self clean. Found bad thermal fuse and TOD blowers were not turning on either removed and replaced parts pre-ordered and unit now works as designed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/02/2018
Maytag washer model number MVWX655DW1, unit makes knocking noise while washing. Pre-ordered W11130362/suspension. When tech arrived he found unit would make a loud noise in the wash and spin cycle. FOund splines on gearcase and washplate stripped also motor making noise when spinning. The unit also had a fault code for main board and shifter. Ordered W10721967 (CAM) and W10902814 (washplate). On return visit tech removed and replaced parts ran diagnostic and unit no longer makes noise and works as designed.
Near La Crescenta-Montrose, CA 91214
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KSC23C8EYY02, has power but freezer not cooling. Pre-ordered Wpw10235503/cntrl-elec, Wpw10453428/fan-scroll, and 2 W10316760/thermistors. When tech arrived he found RC was at 55F evap was frosted up. Defrosted unit removed and replaced parts listed job is now completed. Unit works as designed.
Near La Crescenta-Montrose, CA 91214
Cher
Job Details: 05/02/2018
Whirlpool microwave model number WMH53520CS7, door making loud grinding noise when open and closing. Pre-ordered door W10893415 (door/mw). When tech arrived he tried to lube the door post with silicone to see if it resolves the issue it did not, so he removed and replaced creaking door with door pre-ordered. Job completed.
Near Los Angeles, CA 91352
Cher
Job Details: 05/02/2018
Kitchen-aid refrigerator model number KRFF707ESS00, unit is not dispensing ice or water and is over freezing in the freezer section. Pre-ordered Wpw10764668/icemaker and W10841140/adhesive. When tech arrived unit had frost in freezer and was not making ice. Tested and found that icemaker. Also found serviced pointer for frost in freezer followed service pointer and replaced ice maker. Tested unit. Unit now functions as designed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/02/2018
Maytag dryer model number MGDB835DW3, unit is getting to hot. Pre-ordered Wp8577274/thermistor. When tech arrived he found unit was burning clothes bulk head overheating. Tested and found bad thermistor removed and replaced part retested unit and it now works as designed.
Near Los Angeles, CA 91345
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRF993FIFM00, after vent cleaning unit started making a beeping noise that got louder. Pre-ordered W10889841/cover and W11169503/cntrl. When tech arrived he found cover was frozen and unit started to stop cooling, defrosted unit and removed and replaced the cover and control retested unit and it works as designed.
Near Los Angeles, CA 91403
Daniel Lopez
Job Details: 05/02/2018
JENN-AIR REFRIGERATOR - MODEL # JF36NXFXDE00 PROBLEM DESCRIPTION: REFRIGERATOR HAS INTERMITTENT CHIRPING SOUND THAT COMES FROM BACK OF THE UNIT . SOLUTION: Specialist removed and replaced condensor fan motor (W10917708 ) that corresponds with the unit. Everything is functioning properly. Job complete.
Near Altadena, CA 91001
Cher
Job Details: 05/02/2018
Whirlpool refrigerator model number WRS970CIDH00, unit is making a buzzing noise. Pre-ordered W11098695/fan Refer, W10316760/thermistor. When tech arrived he found fridge section not cooling and frost everywhere in freezer and found fresh foods evaporator completely frozen also found entire ice bucket in freezer was frosted and building up more an more ice, door not closing properly need unit to defrost for 48 hours. Ordered Icedoor W11098702. On return visit tech removed and replaced the icedoor, fan and thermistor. Ran through diagnostics and unit works as designed and there's no longer a noise.
Near Bakersfield, CA 93311
Cher
Job Details: 05/02/2018
Kitchen-aid icemaker model number KUIX505ESS1, not coming on. When tech arrived unit wouldn't power on, it had proper voltage coming from outlet. Had no voltage coming from exterior pop that icemaker plugs into. Unplugged icmemaker from path and plug it directly into power source and wall icemaker turned on but needs a new pump and filter ordered W10825875 (pump), F2WC9I1 (filter). On return visit tech removed and replaced pump and filter tested unit and it works as designed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/02/2018
Maytag dryer model number MDG7460AWW, needs a new start button. Pre ordered WP33002855 (timer). When tech arrived he removed and replaced part job is completed.
Near Burbank, CA 91505
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL WASHER- MODEL # WFW94HEAW0 PROBLEM DESCRIPTION: Unit tub is bouncing around and becoming off balanced in unit during cycle. SOLUTION: Specialist found unit that off balanced tub was caused by worn springs (W10365757) and shock absorbers (WPW1021492) . REMOVED AND REPLACED BOTH PARTS. Diagnostics test passed. Unit is working. Job compltd
Near Bakersfield, CA 93308
Cher
Job Details: 05/02/2018
Whirlpool dishwasher model number WDF560SAFW0, wash cycle not working. Upon arrival the unit would not wash. Unit was giving a motor fault code. Motor was getting voltage and wash cycle but would not turn. Unit needs new motor assembly; ordrng 1 WPW10455268 (sump and seal assem). On return visit tech removed and replaced the pump motor and tested unit and it now works as designed.
Near Burbank, CA 91506
Daniel Lopez
Job Details: 05/02/2018
WHIRLPOOL REFRIGERATOR- MODEL # KFR622SKWHI5 PROBLEM DESCRIPTION: REFRIGERATOR VALVE IS NOT OPENING ALL THE WAY NOT ALLOWING THE ICE MAKER TO WORK PROPERLY SINCE THERE IS NO WATER GETTING TO UNIT. SOLUTION: Specialist ordered valve (W10822681) (not in stock) removed and replaced part on return visit. Water is entering unit perfectly. Job Compltd
Near Beverly Hills, CA 90210
Daniel Lopez
Job Details: 05/02/2018
SOLUTION: Specialist found egg carton on back of unit and instructed customer not to block air flow. Explained factory or recommended settings for unit. Thermistor was also out of range. Removed and Replaced. Job compltd
Near Reedley, CA 93654
Randy
Job Details: 05/01/2018
WHIRLPOOL DISHWASHER WDT970SAHZ0. PRE ORDERED W11087376 (Motor Wash) Checked unit for faults. 2 stored4-3(motor not running,7-1(heater turned off).Unit needs a new sump assembly. I can not remove the unit because of the floor does not allow for removal. CAME BACK AND REPLACED PARTS
Near Kingsburg, CA 93631
Randy
Job Details: 05/01/2018
WHIRLPOOL REFRIGERATOR WRF555SDHV01, The UI falls off the dispenser very easily. I have bent the hooks so they have more bite. Instructed customer to not pull on the dispenser front since it is only held in by clips. Customer states the FC light does not operate. Removed switch and thawed. Reinstalled and found the light now works. Customer states the dispenser funnel clogs and ice has to be removed.
Near Paso Robles, CA 93446
Randy
Job Details: 05/01/2018
whirlpool refrigerator WRS325FDAW04, ordered WPW10515058 (LIGHT), WPW10515057 (LIGHT) . Inspected unit and found unit is not turning light on after door is opened. Interior lights are bad. Removed and replaced led lights in fridge section and freezer section.
Near Nipomo, CA 93444
Randy
Job Details: 05/01/2018
whirlpool dryer WED9200SQ0, Scraping sound. Found unit making squeaking noises from idler pulley. Ordering dryer repair kit 4392067 (dryer repair kit). Installed dryer repair kit. Unit working properly. Ordering replacement teardrop panel due to 6 clips breaking off during removal. WPW10180493 (trim) . Installed tear drop trim and tested unit. Unit is now working properly. Customer approves function at this time
Near Templeton, CA 93465
Randy
Job Details: 05/01/2018
jenn-air range JED4536GS00, f1e0 Error Code, Fault Code. , Found unit with an F1E0 error code. Per pre diagnosis installed main board. Display board and cooktop. Unit would heat and no longer displayed error but when all burner were turned on portions of the double and triple burner would shut off until other burners were shut off. Found loose wire connections at junction box. Secured connections at junction box. Clicked in and full seated 3 wires into connectors at expansion board. Tested unit. Unit is still having same issue. Per tech line. Installed old main board. Tested unit. Instantly threw F1E0 error code and some burners did not work at all. Ordering expansion board per tech line. Installed new control board again. And unit eventually threw F1E1 error code.