Near Simi Valley, CA 93065
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL M/W OTR WMH31017FS0 Checked unit and found bad magnetron. Replaced WPW10693025 magnetron, W10886077 diode, W10850446 capacitor and magnetron W10832024 thermostat. Tested unit ok
Near Westlake Village, CA 91361
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW8000DW2 Set unit in diagnostic and found a F0E5 code (off balance) and a F9E3 code (Overload). Unit goes off balance very easy due to worn out suspension. Replaced W11130356 suspension rods and W11220230 water valve. tested unit functions ok.
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04 Checked unit and found gap in the freezer door gasket. Removed excess of frost and adjusted freezer door gasket. Tested ok.
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Freezer and fresh food compartments are building up condensation. Checked unit and sealed gaps all around liner/cabinet and removed excess of frost.
Near Oxnard, CA 93030
Jesus
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customer states that unit is not drying dishes. Checked unit and ran diagnostics found error code diagnostics passed. Advice customer to use dishwasher magic or afresh tablets to condition unit. Also I let customer know that water temp to unit is not hot enough. Water should be at 120 degrees for better performance. Showed customer where to adjust temperature on her water heater and to consult manual for temperatures. Unit is working as design
Near Oxnard, CA 93035
Jesus
Job Details: 07/27/2018
MAYTAG WASHER MVWX655DW1 Placed unit on manual test and actuated latch. Latch in not working. Remove panel and latch assembly. Installed new W10838613 latch and assembled unit. Tested latch mechanism and ran diagnostics. Unit is working as design
Near Oxnard, CA 93033
Jesus
Job Details: 07/27/2018
MAYTAG WASHER MVWB765FW0 Customer states that unit is it completing cycle. Checked unit and ran diagnostics found error code. Called techline and document. Advice to have customers unit on its dedicated circuit. Calibrated unit. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 power outage froze the control board. Pulled unit out and recycle power. Ran test 4,5 compressor testes and are working. Unit is working as design.
Near Oxnard, CA 93033
Aaron
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 busted ice maker not cycling , replaced W10882923 ice maker. rested ops unit filled operations normal now.
Near Oxnard, CA 93035
Aaron
Job Details: 07/27/2018
inspected The inside unit unable to see any burn marks or any signs of anything wrong with cabinet tested operations ran normal at this time also customer stated they used it throughfour times after the incident no other issues found unit is working as designed at this time
Near Los Angeles, CA 90065
Francisco
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Removed pump and found piece of glass impeding impeller from turning. Removed obstruction re assembled unit tested ops, unit now working as intended
Near Los Angeles, CA 90065
Francisco
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDT970SAHZ0 Found frame bent in two different sites by front legs of unit. Took pictures on sd quick pic. Will document with TP as I am unable to repair frame on unit.
Near Los Angeles, CA 90065
Francisco
Job Details: 07/27/2018
JENN-AIR REFRIGERATOR JFD2589KES Checked unit found unit unplugged. Plugged unit cond fan and evap fan running compressor also running. No heat signature on drier or discharge line. Found high side leaks on discharge tubing that goes through drain pan. Informed cx she would need to replace discharge line, compressor and filter drier. Another issue I found is power cord is pinched by cabinet. Cx would to resolve this issue before repairing unit. As an appliance tech I am not allowed to work beyond the appliance per AP. Please informed cx so she can make a decision on repair. Parts needed listed on estimate.;
Near San Marino, CA 91108
Francisco
Job Details: 07/27/2018
Leak visible and is coming out of cusstomer stand pipe. This is a plumbing issue.
Near San Marino, CA 91108
Francisco
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER KDTM704ESS Checked unit found error code for heater and slow drain. Went ahead and entered diagnostics unit passed diagnostics. Found debris on air gap.
Near Pasadena, CA 91106
Francisco
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR Inspected unit upon arrival, cannot find a model number for the unit. Unit is approximately 20+ yrs old. Informed cx I cannot work on it if I cannot get the proper parts
Near Pasadena, CA 91104
Francisco
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR KFIV29PCMS03 Removed and replaced parts listed. Asked cx to monitor unit for ice production and to allow 24 hours for refrigerator to go back to normal temps
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER KUDS01IJBS1 Customer instruct not to completely rinse, and cycle selection. No problems found at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KFXS25RYMS4 Test ice maker ok. ice maker made one harvest while there. Refrigerator working at this time.
Near Los Angeles, CA 90272
Isidore
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Damper open not closing removed old damper and installed new WPW10594330 damper test operation ok.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 could not find a proper serial number customer needs to get proof of purchase or find serial number to have warranty service for sealed system
Near El Monte, CA 91732
Stephen
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Replaced pump/ motor assembly. Water tested ok. Ran diagnostics- ok
Near Monterey Park, CA 91754
Stephen
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KFCS22EVMS8 Found left bracket out of slide. Reinstalled Freezer setion door, left bracket into slide. Unstuck ice & drawer slides, door switch. Tested ok.
Near Temple City, CA 91780
Stephen
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRS331FDDW01 Found ice maker arm out of ice maker, ice maker turned off. Reinstalled arm. Cycled tested ice maker. Ice maker is working properly.
Near La Puente, CA 91746
Stephen
Job Details: 07/27/2018
Replaced control panel( console ). Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains,
Near Baldwin Park, CA 91706
Stephen
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 Unit was unplugged upon arrival. Found unit went into sabbath mode. Unit is cooling properly at this time.
Near Baldwin Park, CA 91706
Stephen
Job Details: 07/27/2018
Pulled down dryer. Delinted dryer Installed 8572546 stacking kit. Dryer is heating.
Near Rialto, CA 92376
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM14 Found noise coming from the ice box fan. Removed and replaced W10846539 fan tested all works good.
Near Ontario, CA 91762
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRS970CIDH00 customer concern is unit is not dispensing water. Found water filter housing is building up pressure. Removed and replaced WPW10394053 housing tested all works good at this time.
Near Morro Bay, CA 93442
George
Job Details: 07/27/2018
WHIRLPOOL DISHWASHER DU1300XTVB2 Found dishwasher out of cabinet non responsive found j box fought on fire smoke . Complete.
Near Montclair, CA 91763
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRT311FZDW01 Customer concern is the fridge compartment is not cooling. Found frost buildup in freezer has blocked ducts. Found air leak from cabinet. Silicone and tested all works good at this time.
Near Bakersfield, CA 93306
Dane
Job Details: 07/27/2018
WHIRLPOOL MICROWAVE MMV6190DS Upon arrival unit was giving a stuck relay fault code. Found loose connection on main relay on control board. Secured relay and tested unit. Unit functions normal now
Near San Dimas, CA 91773
Tyler
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW4900BW1 Customer complaint is unit is leaking water, found leak is coming from the hot water valve on the wall. Customer have plumber replace the valve.
Near Lamont, CA 93241
Dane
Job Details: 07/27/2018
WHIRLPOL WASHER WTW7500GW Upon arrival the unit was not draining. Found drain pump burned out. Removed and replaced drain pump W10876600 tested unit. Unit functions normal now.
Near Taft, CA 93268
Dane
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW7000DW1 Found unit with faulty pump and hose and water valve housing; ordrng 1 W10802689 (hose) and 1 W10876600 (drain pump) and 1 W11173597 (HOUSING) Removed and replaced list of parts and tested unit. Unit functions normal now
Near Azusa, CA 91702
Tyler
Job Details: 07/27/2018
WHIRLPOOL WASHER WFW9151YW00 Customer concern is unit is leaking. Found pin hole leak in tub to pump hose. Removed and replaced WP8540012 hose tested no leaks at this time.
Near Bakersfield, CA 93309
Dane
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR GARF19XXVK02 Upon arrival the unit was not cooling in the fresh food compartment. Freezer fan was not turning. Fan was getting voltage. Removed and replaced fan WP2315539 and tested unit. Unit functions normal.
Near Bakersfield, CA 93301
Dane
Job Details: 07/27/2018
KITCHENAID DISHWASHER KUDE70FXSS4 Upon arrival unit would not start. Found the vent leaking between doors. Leak sorted outout control board and consul. Removed and replaced Control W10473197 and consul WPW10481144 and vent WPW10469574 and tested unit. Unit functions normal.
Near Upland, CA 91784
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR GI7FVCXWY01 Customer concern is unit is not cooling very well in the refer compartment. Diffuser seems to be working but ice box fan is not running. Removed and replaced W10281584 ice box fan tested all works good at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 07/27/2018
MAYTAG WASHER MVWB766FW0 Upon arrival the unit would not fill with water and we’re not going to diagnostics. Removed and replaced control board W10920541 and tested unit. Unit would go into diagnostics but diagnostic test would not fill with cold water. Removed and replaced water valve W11165546 and tested unit. Unit functions NORMAL
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR REFRIGERATOR Customer concern is the ice maker is making ice but production is slow. Found ice maker is working good. Lowered freezer and refer temps and moved items in fridge away from vent. All works good at this time.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 07/27/2018
WHIRLPOOL DRYER WGD8300SW0 Upon arrival CUSTOMER states they had vent cleared and dry time still are not acceptable. Removed and replaced coils. Tested unit. Unit operating as designed. ; used 1 279834 (2 COIL GAS VALVE SET)
Near Bloomington, CA 92316
Tyler
Job Details: 07/27/2018
Customer complaint is no cool in the refer compartment. Found settings were set lo and air was limited to the refer. Set temps and customer to monitor. Condensation is from swamp cooler in house
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 07/27/2018
WHIRLPOOL WASHER MVWX655DW1 Upon arrival washer will not agitate or spin. Tesed unit in diagnostics. Got shifter fault and basket speed fault. Removed and replaced shifter. Tried to test unit in diagnostics again unit would not respond. Removed and replaced control. Calibrated and tested unit. Unit still not agitating. Checked connections J12 and J2 pins 456 and found that motor is testing open. Unit needs motor replaced. Ordering motor. ordrng 1 WPW10006487 (motor-drve), removed and replaced motor. Calibrated and tested unit. Unit functioning as designed
Near Bloomington, CA 92316
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL WASHER WFW7590FW0 Customer concern intermittently making noise. found loose rotor bolt, causing abnormal sounds tightened and tested all ok.
Near Pasadena, CA 91105
Bryan Dunn-Wilson
Job Details: 07/27/2018
JENNAIR REFRIGERATOR JFC2089HES Upon arrival c states no cool in fridge section but freezer is working fine. Put unit into diagnostics. Ran damper test. Damper functioning as designed. Ran freezer fan in diagnostics. Freezer fan is not running at proper voltage. Ordering a new evap motor. Also gonna install new thermostat on return visit. Evap completely frosted over. Ordering parts. ordrng 1 JFC2089HES (MOTOR-EVAP), Removed and replaced evap fan motor. Bi metal and thermostat. Customer approves of the repair at this time. Fridge is now cooling. Upon leaving customer grabbed me and stated they were not able adjust temps. Control needs to be replaced control is discontinued. Called techline. Techline informed to confirm part is discontinued. Looked up part with engineering number provided by techline still shows part as discontinued
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 07/27/2018
maytag washer MVWB765FW1 Upon arrival customer states that the washer tore a sheet during cycle. She explained that when unloading the sheet was wrapped underneath the wash plate. Ran diagnostics. Got no error codes. Ran test cycle. Unit is functioning as designed. Inspected wash plate found wash plate was loose tightened wash plate. Unit functioning as designed.
Near Fontana, CA 92336
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL COOKTOP WCG97US0DS00 Customer complaint gas smell , per gas company right 2. burners leaking. unit has bad manifold. removed and replaced replaced W10594395 manifold tested unit all functions ok.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 07/27/2018
whirlpool refrigerator WRX735SDBM04 Upon arrival customer states ice maker is constantly making noise. Upon arrival ice bin was empty. Removed cover tried to jump ice maker. Ice maker would not cycle. Removed and replaced ice maker W10882923. Jumped ice maker. Ice maker cycled and filled with water. Customer stated that after getting a cup off ice motor would constantly run. Tested ice maker heard no noises that were unusual at this time. No other problems found. No dents dings or scratches on unit caused by tech.
Near Santa Clarita, CA 91354
Billy J.
Job Details: 07/27/2018
whirlpool range WEG730H0DS0 front right switch was not engaging spark module but if u left gas on and turned on any other burner front right would ignite unit needs new harness ordering W10478601. Removed and replaced harness retested job complete.
Near San Bernardino, CA 92407
Daniel P.
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KFXS25RYMS4 Customer complaint refrigerator not staying on found no voltage from power supply to main control , found 120 v out of power supply to comp relay on main board , compressor not running both board appear to be shorted needs main control and power board, installed boards tested all leds and ui now working , ran diagnostics found shorted ice box fan which caused board failures , left fan disconnected so refrigerator will run , correctly and not damage new boards
Near Los Angeles, CA 91325
Billy J.
Job Details: 07/27/2018
maytag dryer MGDB835DW4 unit was making a really load sound found front right wheel was not secure was able to resecured and retested job complete unit functions and sounds as desighned job complete
Near Los Angeles, CA 91306
Billy J.
Job Details: 07/27/2018
whirlpool dishwasher WDT720TADM2 u.i is warping to the point where water can get to controls ordering new u.i W10815487; ordrng 1 W10815487 (panel-cntl), Removed and replaced u.i retested job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 07/27/2018
whirlpool refrigerator WRS571CIDM01 customer stated unit is leaking and ruined her floor she stated some of the wood is raised which I can’t notice. found freezer drain tube frozen and ice build up in freezer cleared ice defrosted drain tube with steamer, retested, job complete.
Near Highland, CA 92346
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Customer concern refrigerator lights out and door swinging open to hard. Found led module defective, replaced WPW10637153 lights now working. Instructed customer there is no component or adjustment that would put more tension on door. Hinges and cams ok all functions properly.
Near Los Angeles, CA 91352
Raymond
Job Details: 07/27/2018
whirlpool washer WTW7000DW0 Upon arrival there were white streaks on clothes. Ran through service planner per servicepointer order in control; ordrng 1 W11111455 (cntrl-elec), Replaced controls and tested unit. Unit functions as designed. Customer had a concern of a noise of clicking after the cycle was done, I did not find any irregular noises when testing. Customer worries because this is her last warranty call.
Near Burbank, CA 91502
Raymond
Job Details: 07/27/2018
whirlpool washer WTW500DW1 Upon arrival found loose drain hose causing leak. Secured hose and tested unit. Unit functions as designed.
Near Highland, CA 92346
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WSF26C3EXF01 Customer complaint refrigerator door not closing and not cooling. Found door cam and hinge damaged, and air diffuser not opening and closing properly. Removed and replaced W11177624 diffuser, W11084346 hinge and W10781835 cams verified door closing and sealing properly all test ok.
Near Burbank, CA 91506
Raymond
Job Details: 07/27/2018
WHIRLPOOL OVEN WGG745S0FS02 Upon arrival unit was too hot. Ranged unit and found unit going up to 430F when set to 350. Needs control and sensor. ordering WP7430P044-60 (Sensor) W10878844 (CNTRL) Replaced sensor and control. Tested unit. Unit functions as designed.
Near Burbank, CA 91505
Raymond
Job Details: 07/27/2018
JENNAIR DISHWASHER JDB8200AWP3 Upon arrival unit would not wash, it would leak and the dispenser is leaking rinse aid. Unit needs pump and motor, dispenser and upper racks. Quoted cx on repair cx approved. Collected 115 card. 504.79 due.; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK), Upon arrival forgot upper racks. Installed pump and dispenser. Tested unit. Unit still needs tracks. Installed tracks. Tested unit. Unit functions as designed.
Near Glendale, CA 91206
Raymond
Job Details: 07/27/2018
KITCHENAID REFRIGERATOR KRFC302ESS00 upon arrival Right RC gasket was split allowing magnet to fall out. Unit also having cooling issues in RC. Damper getting stuck open. ordering parts WPW10594329 (CNTRL) W11084235 (Harness) W10443241 (Gasket) Replaced damper control and harness. Tested unit. Unit functions as designed.
Near Grand Terrace, CA 92313
Daniel P.
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WSF26C3EXW01 Customer complaint refrigerator is leaking found water tubes to filter cracked and air diffuser broken, replaced WPW10279882 water lines , and W11177624 air diffuser. Ran approximately 2 gallons through water lines no more leaks found all functions OK.
Near Santa Clarita, CA 91355
Raymond
Job Details: 07/27/2018
WHIRLPOOL WASHER WET4024EW0 clothes still wet at end of cycle. Tested and found unit operating as designed. All functions work. Contacted Rick SR7722547543 and discussed, the only cause for this with this unit is customer over or under loading unit. Instructed customer on proper use and care of unit.
Near Ridgecrest, CA 93555
Patrick
Job Details: 07/27/2018
JENNAIR MICROWAVE JMW3430WS02 Found the unit needing a new microwave door. Glass is shattered. Needs a new light on the inside of microwave. Quoted 490.48. Approved. Paid 260; ordrng 1 W10687342 (door/mw) and 1 W10886919 (lmp-basles), Removed and replaced parts tested unit all ops checked good ;
Near Los Angeles, CA 91344
Patrick
Job Details: 07/27/2018
MAYTAG WASHER MVWB835DC2 Found the unit making noise while in wash ops. Sounds like a mouse squeak. Checked out noise and it was an oil less gear case. Makes noise with or without clothes. Removed and replaced gear case W10811956 . Tested unit. All ops checked good.
Near Fontana, CA 92337
Kevin
Job Details: 07/27/2018
MAYTAG WASHER MVWX655DW1 Customer concern Unit not filling. Found voltage going to fill valves but unit not filling. Removed and replaced W11168743 hot and cold valves. Tested unit, All tests good.
Near Palmdale, CA 93551
Patrick
Job Details: 07/27/2018
whirlpool refrigerator WRF767SDEM01 Ice maker was working fine after I fixed the last time. Now no ice at all. No water in ice maker mold. Checked the results of all things related to the ice maker ops and everything except water valve works just fine. In test 45 the valve just hums. Water still dispensing from dispenser ; ordrng 1 WPW10341329 (water valve assy), Removed and replaced water valve. Tested unit, all ops checked good
Near Fontana, CA 92335
Kevin
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Center rail broke off of crisper shelf and is now not allowing customer to use crisper drawers. Removed and replaced WPW10329866 frame and WPW10326469 rail. Tested unit, All tests good.
Near Acton, CA 93510
Patrick
Job Details: 07/27/2018
kitchenaid refrigerator KRFF707ESS01 Found the unit not cooling efficiently in the fridge. Over iced on the freezer evap. Needs new harness and fan. Cover is deformed from ice pushing; ordrng 1 W11033168 (harns-wire) and 1 W11211387 (COVER-EVAP) and 1 W11211387 (PAN-DRIP), Removed and replaced parts. Tested unit. All ops checked good.
Near Palmdale, CA 93550
Patrick
Job Details: 07/27/2018
whirlpool washer WFW72HEDWO Found the unit f9e1. Checked pump and no blockage. One of the black wires popped out of molex, causing loose connection. Reconnected and secured. Tested unit. All ops checked good
Near Lancaster, CA 93534
Patrick
Job Details: 07/27/2018
whirlpool freezer MZD2766GEW Found the unit having issues with frost build up in the freezer. The door isn’t shutting all the way. The seal seems to have lost its magnet. Looked up gasket and it is discontinued ; rqstng P&A on 1 61005368 (seal- frz.), part is discontinued. informed extended warranty.
Near Moreno Valley, CA 92551
Kevin
Job Details: 07/27/2018
MAYTAG WASHER MVWB765FW1 Customer had sheet get stuck under agitator. I removed and replaced agitator and instructed customer on better loading techniques to prevent it from happening in the future.
Near Lancaster, CA 93535
Patrick
Job Details: 07/27/2018
whirlpool refrigerator WRS571CIDM01 Found the unit not going into defrost. Freezer coils are way over frosted causing no air flow to the fridge section. Needs new harness. Ordering heater as precaution. Unable to check. Super iced up, asked customer to have defrost for next time since they aren’t using it; ordrng 1 W10861655 (harns-wire) and 1 WPW10495967 (heater), Checked heater and it was good. Not replacing it. Removed and replaced wires. Tested unit. All ops checked good
Near Perris, CA 92571
Kevin
Job Details: 07/27/2018
WHIRLPOOL WASHER WTW4816FW2 Customer concerned with some cycles not giving hot water. I tested unit, All tests good. I instructed customer that on this model the water temps are regulated on certain cycles. I informed customer of cycles that allow hot water.
Near Simi Valley, CA 93063
Danny
Job Details: 07/27/2018
wgirlpool refrigerator WRS325SDHZ00 Doors are not level and filter needs to be installed Level doors and showed client how to install water filters Set unit to proper temp Unit is working and cooling properly
Near Riverside, CA 92503
Kevin
Job Details: 07/27/2018
WHIRLPOOL REFRIGERATOR KSSC48FMS02 Found condenser fan not running causing warm temps in both compartments and discoloration of mullion strip. I found main control not sending voltage to condenser fan due to failed relay. Removed and replaced W10818296 main control kit. All tests good.
Near Los Angeles, CA 91304
Danny
Job Details: 07/27/2018
whirlpool dryer WGD75HEFW0 Unit is not heating properly Test unit and found coils not working once the unit got hot Replaced and install coils Reinstall dryer and unit is heating and cycling properly ; used 1 279834 (2 COIL GAS VALVE SET)
Near Los Angeles, CA 91304
Danny
Job Details: 07/27/2018
Customer states unit is not getting cool enough. Milk is spoiling and freezer temps are not low enough. Ice cream and frozen foods are not solid. Evap fans are running and getting flow into fresh food cabinet.Took amp reading on compressor and got .78 amp draw. Diagnosed weak compressor / low refrigerant Compressor W10309988 Tube kit 876765
Near Los Angeles, CA 91304
Danny
Job Details: 07/27/2018
kitchenaid refrigerator KSCS25FKSS01 Ice dispenser not working.Water dispenser is working, ice maker is making ice.Tech found door flip kit dis lodged from unit. Needs door flip kit installed.Tech was not able to remove front Dispenser bezel without breaking partNot dispensing ice Found broken ice chute tabs broken and won’t clip into arm Provided cod estimate to client Service call 115.00Labor 100.00Part 15.00Tax 1.13Total 231.13Client is going to think about it and call us back I temporarily fixed the issue by using heat glue and super glue to hold guide in place Reinstall dispenser Test unit crushed and cube and water is dispensing properly Collected payment by card If client calls back please order WP2180224 guide ice chute
Near Los Angeles, CA 91364
Danny
Job Details: 07/27/2018
kitchenaid refrigerator KSSC48FTS02 Unit is flashing hi temp and not cooling properly Found hi temp flashing No signs of leaks Ordering new control kit Provided cod estimate to client Flashing high temp light and not cooling properly Provided cod estimate to client Service call was collected on 1st trip Parts 300.79Labor 350.00Tax 22.56Total 673.35Client agreed to get unit repaired Replaced and install new control kit Power unit up and program unit to correct temperature Advised client to allow 24 hrs for unit to reach proper temp
Near Topanga, CA 90290
Danny
Job Details: 07/27/2018
kitchenaid dishwwasher KDTM354DSS4 No power and burning smell Found control and main harness melted ordrng 1 W10752245 (harns-wire) and 1 W10805015 (pump&motor) and 1 W10854216 (cntrl-elec), Not working no power Found main control and harness shortened Replaced and install harness and main control and pump assy Ran a self test cycle unit completed with no issues No water leaks
Near Oak Park, CA 91377
Danny
Job Details: 07/27/2018
kitchenaid dishwasher KDFE104DBL5 Water is leaking and not draining properly Found clogged drain pump broken glass. Reinstall drain pump Ran a test cycle and unit completed with no issues No water leaks ;
Near Simi Valley, CA 93065
Danny
Job Details: 07/27/2018
whirlpool dishwasher WDT730PAHZ0 Leaking water and not drying properly Found water valve connection loose Tighten hose and unit stopped leaking Advised client to run hot water 1st and to use jet dry Ran a self test cycle unit completed with no issues Unit is working properly
Near Simi Valley, CA 93065
Danny
Job Details: 07/27/2018
whirlpool refrigerator WRX735SDHZ00 Door shelves are bent and ice maker not working properly Reinstall door shelves Found ice maker arm out of place Reinstall arm properly Ice maker cycled and filled up with water Adjust unit to proper temp Unit is working and cooling properly
Near Simi Valley, CA 93065
Danny
Job Details: 07/27/2018
kitchenaid dishwasher KDTE104DSS1 Not cleaning dishes and not drain properly Found broken glass inside drain pump housing Reinstall drain pump Ran a self test cycle and unit completed with no issues No water leaks Advised client to use jet dry and to clean washer with affresh once a month
Near Los Angeles, CA 91306
Michael
Job Details: 07/27/2018
maytag dryer MGD9700SB unit has a burning smell. Tech can smell burnt lint when door is open. Tech moved unit and found large amount of lint inside dryer exhaust vent. Tech removed handful of lint coating interior of dryer vent. Advised cust to get dryer exhaust vent serviced to ensure proper operation of unit and to reduce any chance of fire hazard. Customer understands
Near Los Angeles, CA 91356
Michael
Job Details: 07/27/2018
whirlpool refrigerator WRS325FDAB02 Customer states unit doesn’t make ice like it should and sounds like its having a “heart attack” when ejecting ice.Tech found flap for bailing arm was broken into multiple pieces and wedged in the ice bin. Ice maker cycled frozen cubes out, and then filled.Dispenser no longer makes noise and ice maker is operating as intended. Advised customer to wait 24 hrs for ice production
Near Santa Clarita, CA 91350
Michael
Job Details: 07/27/2018
whirlpool oven WEG515S0FS0 This is not a recall. This is a different issue. Cx claims unit intermittently will not heat up.Tech entered diagnostics and found no faults. Was able to manually engage bake and broil elements.Tech pressed bake and started unit set @ 350°.Tech removed ground to ignitor and retightened ground. Started unit on bake and unit is heating.Unit is working as intended;
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 07/27/2018
whirlpool microwave WOC54EC0AS04 noises during lower oven operation. Calculated average temperature and calibrated. Cooling fan not working. Contacted tech line and set unit in diagnostic, cooling fan still not working on high or low speed. Tech line suggested to order blower motor and main control. Technician requesting extra labor, oven has to come out. Allow 90 min to do the job.; ordrng 1 W10861504 (blower) and 1 W11035599 (cntrl-elec) Replaced lower oven cooling fan. Tested ok.
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 07/27/2018
jennair refrigerator JFC2070KRS Customer complaints of refrigerator leaking. Checked unit and found iced up drain hole. Manually defrost and tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/27/2018
whirlpool washer MVWC555DW0 washer not agitating. Checked unit and found broken agitator.; ordrng 1 W10902814 (washplate) Replaced wash plate. Ran a quick diagnostic. Tested ok.
Near Reedley, CA 93654
Hector Zuleta
Job Details: 07/27/2018
Near Oxnard, CA 93030
Jesus
Job Details: 07/27/2018
whirlpool refrigerator WRF767SDEM01 Customer states that unit is not cooling. Checked unit and found the evap cover cover in ice. Removed drawers and defrosted ice. Removed evap cover and defrosted evaporator ice. Removed and replaced the haness-wire. Inspected thermistor and placed in proper location. Assembled unit and tested . Unit is working as design.; used 1 W11033168 (HARNS-WIRE)
Near Oxnard, CA 93030
Jesus
Job Details: 07/27/2018
whirlpool refrigerator WRF767SDEM01 Customer states that unit has a chemical smell. Checked unit and inspected unit. Pulled unit out checked compressor lines for any leaks. Assembled unit and documented its techline. Customer incoming line is braided and it’s causing the bad taste on water. Unit is working as design.
Near Topanga, CA 90290
Jesus
Job Details: 07/27/2018
whirlpool washer WTW7000DW0 Customer states that unit is giving out error code. Checked unit and ran diagnostics found error codes. During diagnostics unit was not locking. Gave customer quote for parts, labor and call approved. Removed UI panel and disconnected cable and raise top panel. Removed lid lock assembly and assembled unit. Ran diagnostics and passed. Unit is now working as design. Customer paid in full $311.17 per credit card.F5-E3. Lid lock would not unlockF5-E1. Lid switch fault/lid is upF5-E2. Lid not would not lockF2-E1 UI stuck buttonW10810403. $89.46; used 1 W10810403 (LATCH)
Near Ventura, CA 93003
Jesus
Job Details: 07/27/2018
maytag dryer MGDX655DW2 Customer states that unit don’t start. Checked unit and found the start button pushed in. Readjusted control by holding knob and turning clockwise. This allow me to secure the control without removing UI panel. Teasdale unit and ran cycle. Unit is working as design
Near Ventura, CA 93003
Jesus
Job Details: 07/27/2018
whirlpool refrigerator MZF34X20DW customer states that unit is not sealing properly. Checked until and found the upper part of door gasket off track. Readjusted gasket and secure back on track. Checked and verified the whole gasket sealing. Unit is working as design
Near Ventura, CA 93003
Jesus
Job Details: 07/27/2018
whirlpool refrigerator ED2KHAXVB Customer states that unit is icemaker motor not working. Ordered part and called customer rescheduled for Wednesday.; ordrng 1 W10822606 (motor), Customer states that unit is not dispensing ice. Removed ice motor cover and motor. Installed new motor and assembled unit. Tested unit and it’s dispensing ice. Unit is working as design
Near Ventura, CA 93003
Jesus
Job Details: 07/27/2018
whirlpool refrigerator WRSA71CIHZ00 Customer states that unit is making a noise. Checked unit and ran test 3,4 per tech sheet. This components were tested and no noises were duplicated. What the customer hear the is the sound of the evaporator fan. Unit is working as design
Near Port Hueneme, CA 93041
Jesus
Job Details: 07/27/2018
whirlpool washer WFW92HEFC0 Customer states that unit is making a loud noise. Checked unit and ran diagnostics. No error codes found. Customer was concerned regarding the ball bearing on tub. Customer instruct on soap usage and maintenance on unit. Unit is working as design.