Near Montebello, CA 90640
Juan
Job Details:
01/23/2021
WASHER MAYTAG MHW5630HC0
"F6e2. Tried running diagnostics, unit would go into it, but will not perform any of the actions. Main board and console need to be replaced.; ordrng 1 W11325569 (Console) and 1 W11322901 (Board)"
Near Arvin, CA 93203
Mitch
Job Details:
01/23/2021
DRYER MAYTAG MGDX655DW2
Upon arrival customer stated after 5 mins into cycle unit starts to make a weird noise tested unit in cycle unit started to make weird noise coming from roller supports. Removed front panel and drum to access rollers removed and replaced rollers tested reinstalled drum and panel tested unit unit is now functioning properly at this time of service.
Near Malibu, CA 90265
Joe
Job Details:
01/23/2021
DISHWASHER KITCHEN AID KDTE254ESS1
seized pump ad motor Unit needs a pump and motor assembly. Ordering part.; ordrng 1 W10902372 (pump&motor)
Near Los Angeles, CA 91304
Danny
Job Details:
01/23/2021
DISHWASHER KITCHENAID KDTM404KPS0
Door is not closing properly Found door out its hinge Removed door and reinstall inner door to proper hinge slot Reinstall and door is now opening and closing properly
Near Visalia, CA 93291
Chase
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WSZ57L18DM03
Installed new hinge. All operations now checking out as intended. Job complete.
Near Los Angeles, CA 91367
Danny
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRFF507HPS00
No lights Found faulty led lights Replaced led modules Reinstall and power up All lights are working properly Advised client to allow 24hrs for unit to reach proper temp
Near Westlake Village, CA 91361
Danny
Job Details:
01/23/2021
MICROWAVE KITCHENAID KOCE500ESS09
Inverter error code is showing up Found faulty magnetron and Inverter Pulled unit out using oven dolly Replaced inverter and magnetron Reinstall unit No floor or cabinet damage Unit is now working and heating and cycling properly
Near Los Angeles, CA 91335
Danny
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KBSN608ESS01
Unit is not cooling Found faulty evap fan motor Replaced motor and reinstall unit Replaced sensor Set unit to proper temp Advised client to allow 24hrs for unit to reach proper temp Power up and unit started to cool
Near Los Angeles, CA 91316
Danny
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL NOMODEL
Unit is not making ice Found broken harness Unit will require a complete door .
Near Monrovia, CA 91016
Juan
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW6620HW0
"Unit is leaking water on the left side. Checked all hose connection points, and throughout the unit. Ran diagnostics, no leaks found. Traces of leaks by the dispenser drawer, per service pointer W11481731. It is advised to replace the dispenser assembly, the spray patter on it has been redesigned to avoid water leaks. Customer declines repair at this time."
Near San Gabriel, CA 91775
Juan
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
"Temperature in the fresh food compartment ranged from lower 30s, to mid 40s. Found blocked air vent, and I air passages. Showed customer items against the vent, and items pushed all the way against the rear wall. Explained these air ways are designed by the manufacturer for proper air flow. Ran diagnostics, thermistors check fine, air diffuser is working properly. Instructed customer not to block vents, and not to push items all the way against the rear wall for proper air circulation. Unit is working as designed. Updated SR 7729783777 at ServiceMatters online."
Near San Gabriel, CA 91775
Juan
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
"Replaced ice maker, water valves, and heater. Ran diagnostics, all units ops check fine."
Near Bakersfield, CA 93312
Jim
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Not able to go into a diagnostic test. The boards will not allow it. Upgrade on adapter; rqstng P&A on 1 W11294907 (Ice maker) and 1 W11087201 (Heater) and 1 W10864518 (Adapter with fan) and 1 W11224590 (User interface) and 1 W11224256 (Board) and 1 W10846539 (Fan)
Near Monterey Park, CA 91755
Juan
Job Details:
01/23/2021
RANGE WHIRLPOOL WFG505M0BS3
"Left front burner not igniting. No sparks at igniter. Found igniter wire loose at spark module connection. Corrected connection, checked ops, all burners are igniting properly. Unit is working as designed."
Near Santa Clarita, CA 91354
Joe
Job Details:
01/23/2021
DRYER WHIRLPOOL WGD75HEFW0
Found thermal fuse not turning on igniter. Replaced thermal fuse unit is functioning as designed. Job complete ; used 1 W10909685 (THERMAL FUSE) from stock
Near Bakersfield, CA 93309
Jim
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"The freezer evaporator was frosted over but the center of the evaporator was clear. The unit does go into a forced defrost. Air is leaking into the freezer. The thermistors test good the fan motors are working. The deli board looks good. Recommend changing the board, freezer door and rails. Also insert the new adapter.; rqstng P&A on 1 W10625069 (Right rail) and 1 W10625070 (Left rail) and 1 W10864519 (Adapter grey) and 1 W10815701 (Door) and 1 WPW10675033 (Board)"
Near Los Angeles, CA 91326
Joe
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM02
Replaced water valve and tested unit job complete
Near Los Angeles, CA 90049
Isidore
Job Details:
01/23/2021
WASHER MAYTAG MHW8630HC0
"Found detergent dispenser W11465557 leaking per technical service pointer W11481734, part ordered and not dispensing detergent ; ordrng 1 W11465557 (DETERGENT DISPENSER )"
Near Ceres, CA 95307
Cruz
Job Details:
01/23/2021
MICROWAVE WHIRLPOOL WMH53521HZ
"Needs more work- found inner door detaching for outer door causing door not to close properly, look at pics tested the appliance with a glass cup of water it heated fine at this time. Ordering door for the appliance. ; ordrng 1 W11117588 (door/mw)"
Near Ceres, CA 95307
Cruz
Job Details:
01/23/2021
DRYER WHIRLPOOL WED7500GC0
"New issue- found the motor humming will not start, cx said it will run the stop when trying to start it makes a loud humming sound, sound like the motor is going bad, ordering part for the appliance. ; ordrng 1 279787 (motor) and 1 WPW10349492 (wheel)"
Near Ceres, CA 95307
Cruz
Job Details:
01/23/2021
WASHER MAYTAG MVWB835DW0
"Needs more work- multiple issues found- found LF displaying on screen (faulty valve) found bearings to be bad very loud during spin, wash plate is stuck on shaft need to break off, found drain pump to be over heating causing draining issue. Need to order parts for the appliance, allow 2 hrs for repair. ; ordrng 1 W10902814 (washplate) and 1 W11165546 (valve) and 1 W11455453 (GEAR CASE) and 1 WPW10581874 (pump-water)"
Near Hughson, CA 95326
Cruz
Job Details:
01/23/2021
REFRIGERATOR KITCHEN AID KRMF706ESS01
"Need more work- cx claims that 3 service companies have came out and have replaced parts, found freezer evap motor grinding on ice causing a loud noise, found ice box fan not working sound like it struggling to work fan failed in diagnostic test 36, compressor is working in intermittent compressor is turning on/off causing cooling issues inventer box needs to replaced, compressor is running normal as well ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11087200 (invrtr-box) and 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
Near Apple Valley, CA 92308
Cesar
Job Details:
01/23/2021
DRYER MAYTAG MGDC300BW1
Installed kit all tested good
Near Modesto, CA 95355
Cruz
Job Details:
01/23/2021
WASHER WHIRLPOOL MVWB765FW0
"Complete- found gear case to be leaking oil causing squeaking sounds during spin cycle, the appliance needs a new gear case give cx a estimate cx declined repair"
Near San Bernardino, CA 92407
Rod
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRFC300ESS03
Noise fan ref code 7729807117 Leon at wfcc tech line contacted for documentation. Loose mounting screws fo condenser motorTightened and as designed op returned
Near Redlands, CA 92374
Rod
Job Details:
01/23/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03
Cannot enter any features Confirmed.............was able to restore as designed operation by resetting control....consumer would not be aware that this can be performed since operators guides do not address what to do when power company surges power back on after they had turned it off. Inrush protection in power circuit may cause these issues which can be performed as above.
Near San Bernardino, CA 92404
Rod
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW560CHW0
Chime wont sound off.Confirmed Loose connection at him control interface......corrected as designed operation returned
Near Oakdale, CA 95361
Cruz
Job Details:
01/23/2021
WASHER MAYTAG MVWB765FW2
"Need more work- found low water flow coming into wash basket, checked for codes and found LF, diagnostic test pass, calibration test pass as well, found rotor to be ok at this time. Ordering part for the appliance. ; ordrng 1 W11165546 (valve)"
Near Modesto, CA 95356
Cruz
Job Details:
01/23/2021
OVEN MAYTAG MGT8720DS00
"Needs more work- found right rear burner not turning off, found valve to be stripped. Knob is weld on valve at pics ordering part for the appliance. ; ordrng 1 WPW10206288 (valve-brnr) and 1 WPW10650403 (knob)"
Near Bakersfield, CA 93306
Mitch
Job Details:
01/23/2021
WASHER MAYTAG MHW8630HC3
Upon arrival customer stated unit is shaking a little tested unit and found unit is has a slight shake but is normal functioning i made sure unit was level and tested unit is functioning properly at this time of service. Instructed customer on proper use and care of unit.
Near Monrovia, CA 91016
Francisco
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRX735SDBM02
Checked unit found ice maker not energizing fill valve. Found 120 vac on L-v points. And also able to run jumper wire L to v and water coming through. Unit needs new ice maker. Cx will call back if he decides to move forward.
Near San Marino, CA 91108
Francisco
Job Details:
01/23/2021
FREEZER WHIRLPOOL WRF757SDHZ00
Checked unit found top lights and fc light out. Removed freezer light adjusted connector unit now working properly.
Near Lancaster, CA 93535
Jonathan
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW8740DW
Found error f5e2 found defective door lock.; ordrng 1 WPW10443885 (door lock)
Near Bakersfield, CA 93312
Jim
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02
Replaced faulty ice maker
Near Lancaster, CA 93535
Jonathan
Job Details:
01/23/2021
WASHER WHIRLPOOL MVW6230HW0
Found defective belt; ordrng 1 W11239857 (belt)
Near West Covina, CA 91790
Stephen
Job Details:
01/23/2021
M/W OTR WHIRLPOOL WMH53520CB0
Ran diagnostics. Found interlock in latched position. Needs interlock kit; ordrng 1 W11244490 (interlock)
Near Bakersfield, CA 93314
Jim
Job Details:
01/23/2021
DRYER MAYTAG MGD8100DW0
Replaced seized belt idler. Vacuumed burnt lint from the cavity; used 1 W10837240 (Idler pulley) from stock
Near Atwater, CA 95301
Kenneth
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW5100HC0
Strike broke inside lock. Unable to start unit. Ordrirng strike and lid lock. ; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock)
Near Bakersfield, CA 93311
Jim
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW5620HW0
Replaced bellow. Unit tested ok
Near Turlock, CA 95380
Kenneth
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW862CHC1
Vibrations. Shaking. Off balance load. Weak dampers. Ordrirng all 4. Also ordrring dispenser. Unit is leaking water from dispenser. ; ordrng 1 W11465532 (Dispenser) and 4 W11316766 (Damper)s
Near Bakersfield, CA 93309
Jim
Job Details:
01/23/2021
WASHER MAYTAG MVW7230HW0
Left front support rod was not secured into the tub recess. Set rod into place. Drain hose too low and causing a siphon issue. Cleared fault codes. Unit tested ok
Near Los Angeles, CA 90049
Isidore
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW5090JW0
"Adrienne Sr# 7729810224 . When arrived customer states washer is working after a power outage. Has 117 and door can be opened symbol ( this is normal door can be opened to use).Asked customer if she tried to use washer, no thought WFW5090JW0 washer had error.Put washer in diagnostics no new codes found, can not put in parts with washer now working, and not accessible to test electrical.Customer advised to have electrician check breakers and electrical if problem returns."
Near Manteca, CA 95336
William
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"Found both front wheels broken, unit ui panel displaying PO error message, unable to check power to unit do to being unable to move it on floor. Ordered front wheel Assys & main control for unit for unit. Found ice maker turned off.; ordrng 1 WPW10515762 (roller) and 1 WPW10515763 (roller) and 1 WPW10675033 (cntrl-elec)"
Near Ripon, CA 95366
William
Job Details:
01/23/2021
WASHER MAYTAG MHW6630HC0
"F0E2, F5E2, Found dispenser leaking water in rinse cycle, ordered dispenser for unit.; ordrng 1 W11465533 (DISPENSER ASSY)"
Near Clovis, CA 93612
Chris
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW4800XQ4
On today’s visit inspected unit found suspension to be bad tub is bouncing all over the place also customer states washer was overflowing with water. Ran test cycle found all other components functioning unit needs pressure switch and suspension.; ordrng 1 W10780048 (suspension) and 1 WPW10268911 (pressure switch)
Near Atascadero, CA 93422
Jack
Job Details:
01/23/2021
WASHER WHIRLPOOL WETLV27HW1
Tested unit. Checked out dryer checked the heat. Top unit works good. The controls will not work on the washer side. No power. This unit needs to be pulled out also. ; ordrng 1 W11481725 (Control panel board) and 1 W10476828 (control electronic)
Near Modesto, CA 95357
Cruz
Job Details:
01/23/2021
WASHER MAYTAG MVWB765FC4
"Complete- cx claims that the appliance is clicking and clunking during agitation, I then checked for codes found none, diagnostic test pass no found no clicking or clunking sound at this time, cx is going to take a video of the issue and call the office, the appliance is working fine at this time."
Near Palmdale, CA 93550
Jonathan
Job Details:
01/23/2021
WASHER WHIRLPOOL MVWC565FW2
Customer education on use and care.
Near Turlock, CA 95382
Kenneth
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW6620HC0
Replacing ACU board. ; ordrng 1 W11322905 (ACU)
Near Turlock, CA 95382
Kenneth
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW6620HC0
Replacing ACU board. ; ordrng 1 W11322905 (ACU)
Near Turlock, CA 95380
Kenneth
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW8040DW4
Installed water valve housing. Tested unit. Unit is now working properly. Customrr approves function at at time.
Near Lompoc, CA 93436
George
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRR56X18FW02
Found refrigerator not getting as cold found gasket not making good seal reposition retested check out ok complete no dents or dings cause by tech.
Near Glendale, CA 91208
John
Job Details:
01/23/2021
REFRIGERATOR KITCHEN AID WUW35X24DS01
"Whirlpool is telling me that the alarm is only for the door and not the temperature. whirlpool suggested to change the control and the switch.; ordrng 1 W10782243 (switch) and 1 W10782254 (fan) and 1 W11290648 (cntrl-elec)"
Near Santa Maria, CA 93455
George
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRSF705HPS00
Installed parts tested check out ok complete no dents or dings cause by tech.
Near Lathrop, CA 95330
William
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW85HEFC1
"F3E1, had to damage water pan under unit with customer permission to get access to unit, found pressure hose pinched by zip tie , removed zip tie, reinstalled zip tie, ran diagnostics , cycle unit operating as designed. Instructed cx of water hammer valve adjustments."
Near Clovis, CA 93611
Andrew
Job Details:
01/23/2021
COOKTOP JENN-AIR JGD3430BS00
Right rear burner valve is not turning and is stuck. Need to order right rear burner valve.; ordrng 1 W10467728 (valve-brnr)
Near Lompoc, CA 93436
Alejandro
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRT134TFDW00
"Found the unit not cooling normal, temperature in freezer 5’ maximum temperature,need order (thermostat W10839843); ordrng 1 W10839843 (thermostat)"
Near Riverbank, CA 95367
William
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS335SDHM02
"Replaced diffuser/thermisters Assy, tested all functions in diagnostics, unit operating as designed."
Near Fresno, CA 93727
Andrew
Job Details:
01/23/2021
RANGE HOOD WHIRLPOOL WMH31017HZ-2
"Unit has shorted light socket, causing bulb to burn out ordering socket and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)"
Near Pasadena, CA 91107
Francisco
Job Details:
01/23/2021
DRYER WHIRLPOOL CGM2795FQ0
Found bad drive motor and unit has a lot of lint build up therefore suggested maintenance and duct cleaning by a duct cleaning company. Cx declined maintenance and said they would do it. Informed them it is a fire hazard.; ordrng 1 W10841144 (Drive motor) and 1 WPW10349492 (Blower)
Near Manteca, CA 95337
William
Job Details:
01/23/2021
DISHWASHER MAYTAG MDB4949SDZ0
"F8E3, F3E2, F6E4, ran diagnostic cycle, ran diagnostic, unit operating as designed, checked float switch functions, tested ok."
Near Pasadena, CA 91104
Francisco
Job Details:
01/23/2021
WASHER WHIRLPOOL MVWC565FW2
Checked unit found error codes f0 e2/ f7 e7/ f7 e6. Put unit into manual mode and tested between agitation and spin then checked codes no codes found. Calibrated and documented with tech line. Also educated cx on detergent use and loading.
Near Manteca, CA 95337
William
Job Details:
01/23/2021
DISHWASHER KITCHENAID KDTM404KPS0
"Replaced middle rack spray arm Assy, checked function of spray arm , tested ok"
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW5000DW3
Customer stated that the unit is leaking. Water signs show valve is leaking. Removed and replaced valve assembly tested all works good at this time.
Near Bakersfield, CA 93309
James
Job Details:
01/23/2021
DISHWASHER KITCHENAID KDTM604KPS0
F9/e1 drain issue ; ordrng 1 W11412291 (Drain pump)
Near Fresno, CA 93725
Andrew
Job Details:
01/23/2021
WASHER WHIRLPOOL MVWB765FW4
Cx stated that unit is skipping cycles and will not finish cycle on some settings. Ordering UI and ACU ; ordrng 1 W11135391 (console) and 1 W11429620 (CONTROL)
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL WDT780SAEM1
Customer stated that dispenser is broken. Removed and replaced dispenser tested all works good at this time. ; used 1 W10861000 (Dispenser) from stock
Near Fresno, CA 93730
Chris
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM02
Customer states Water does not dispense and also no ice production. Found customers filter to be plugged installed new filter now have proper waterflow from dispenser.Entered unit into diagnostics ran test 44 icemaker got stuck in vertical position motor is bad ordering new icemaker; ordrng 1 W10873791 (icemaker)
Near Turlock, CA 95380
Kenneth
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRF560SMHV00
Found unit fan hitting ice. Found unit with gapping in freezer door gasket. Causing unit to frost up around evap fan. Heated gasket to seal and tested. Unit is now working properly. Customer approves functions.
Near Upland, CA 91786
Tyler
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW5000DW3
Customer stated that close and not spinning out the washer. Found suspension rod had come off. Fixed and tested all works good at this time.
Near Los Angeles, CA 90272
Isidore
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL WDF520PADM7
"No codes found, test dishwasher, dishwasher working at this time no problems found or duplicated at this time"
Near Turlock, CA 95382
Kenneth
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00
Dropped off LED module. Customer said he will install himself.
Near Los Angeles, CA 90049
Isidore
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRFC300ESS03
"Found level legs not were not in proper position, installed leveling legs to customer satisfaction. Refrigerator working at this time as designed."
Near Bakersfield, CA 93311
James
Job Details:
01/23/2021
OVEN WHIRLPOOL WOS51EC0HS01
Error codes for low fan speed and communication error ; ordrng 1 W11296171 (UI) and 1 W11261167 (Board) and 1 W11248652 (Blower)
Near Clovis, CA 93619
Chris
Job Details:
01/23/2021
DISHWASHER MAYTAG MDB4949SHW0
Customer states unit Will not complete cycle. Entered unit into diagnostics received the F6 E4 error code . Ran system test cycle everything passed. Then ran normal cycle unit shut off And drain came on After about five minutes. Ordering parts listed; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10195039 (float switch)
Near Clovis, CA 93612
Chris
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL WDT710PAHZ1
Customer stated dishes are still coming out wet. I contacted whirlpool tech line spoke with Robert # 7729809731. Put unit in test mode received no error codes. Also all components came on including the heater. Checked proper water temperature also rinse aid use everything checked out good unit is functioning as designed was told to refer customer to Whirlpool customer care. Job completed
Near Burbank, CA 91505
John
Job Details:
01/23/2021
DISHWASHER KITCHEN AID KDTM354DSS5
"The upper rack is falling down. Installed new dishwasher adjusters and slides, and the clip. The dishwasher tested good at this time."
Near Fresno, CA 93727
Andrew
Job Details:
01/23/2021
DRYER MAYTAG MEDB835DW4
Unit has f6e3 and f6e2 fault codes. Communication error between ACU and UI. Verified issue with comm error. UI will not accept programming. Needs UI and ACU. ; ordrng 1 W11158457 (overlay)
Near Turlock, CA 95380
Kenneth
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS325SDHW05
Installed UI. Controk and diffuser. Testdd unit. Unit is now working properly. Customer approves function at this time.
Near Glendale, CA 91202
John
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KSSC48QMS00
"The compressor has failed. Installed a new compressor, and an inverter box. Vacuum down the sealed system, recharge it with refrigerant 134. The refrigerator was cooling down right away, tested good."
Near Burbank, CA 91504
John
Job Details:
01/23/2021
REFRIGERATOR JENN-AIR JFFCC72EFS03
The customer is concerned of a high pitch noise. The compressor is unusually load. Replaced the compressor and recharged the sealed system with R-134. Tested good.
Near Bakersfield, CA 93311
James
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KRFF300ESS01
Replaced ice maker and bail arm.Tested ok
Near Bakersfield, CA 93311
James
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW6120HW0
"Sr#7729812046, unit had multiple fault codes stored. Tech line says all related to oversuds except f9/e9 which is not listed and tech line has no information on that code. Customer was adding detergent manually so tech line suggested that customer use load and go feature. Instructed customer on use of load and go dispenser,cleared fault codes.Tested ok"
Near Santa Maria, CA 93455
George
Job Details:
01/23/2021
WASHER MAYTAG NTW4516FW3
Found washer keeps filling and draining need to replace control board ok to order part.; ordrng 1 W11170317 (cntrl-elec)
Near Santa Maria, CA 93454
George
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KFIS29BBMS03
Found refrigerator not cooling need to replace compressor and evaporator compressor exexively loud. ; ordrng 1 W10276644 (compressor) and 1 WPW10608485 (evaporator)
Near Bakersfield, CA 93311
James
Job Details:
01/23/2021
COOKTOP KITCHEN AID KCGS356ESS00
Burner caps no installed on burners properly. Moved caps into proper placement and showed customer proper placement.Tested ok
Near Pasadena, CA 91104
Francisco
Job Details:
01/23/2021
WASHER WHIRLPOOL CHW9160GW0
"Checked unit found error code f25 mcu fault. Removed console accessed aa1 connector remove and reset, tested ops unit now working as intended. Asked cx to run a few loads and report any issues."
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
01/23/2021
OVEN WHIRLPOOL WEG745H0FS1
Found trim is broken as well have to order trim not in stock. ; ordrng 1 WP-W11205076 (Trim)
Near Upland, CA 91784
Tyler
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL MDB9959SKZ0
Customer stated that unit is notndrwining. Found pump is jammed. Ordering pump not in stock. ; ordrng 1 WP-W11497943 (Drain pump)
Near Clovis, CA 93611
Andrew
Job Details:
01/23/2021
WASHER WHIRLPOOL MVWC565FW2
"Unit has leaking GEARCASE. Needs GEARCASE,belt and spluch kit. Cx is going to call Whirlpool for concession."
Near Victorville, CA 92395
Darren
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Ordered handles and shelf promised by retailer.; ordrng 2 W11163764 (handle)s and 1 W11188040 (shelf-glas)
Near Fontana, CA 92336
Tyler
Job Details:
01/23/2021
DISHWASHER WHIRLPOOL WDT710PAHW1
Customer stated that the unit is not drying the dishes. Cyle tested unit in diagnostics and found heater circuit off. Reset and tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details:
01/23/2021
DRYER WHIRLPOOL WGD7500GW0
Customer stated that dryer is taking too long to dry. Found restricted vent causing long dry times customer to replace them. Fixed felt padding on lint screen to decrease lint blow by. All works good at this time.
Near Oxnard, CA 93030
Isidro
Job Details:
01/23/2021
REFRIGERATOR MAYTAG MFW2055FRZ00
"On arrival I found units freezer evaporator fan cover frozen over, ordering parts, I advised customer to thaw out the unit 3days prior from next visit for repairs; ordrng 1 W10316760 (thermistor) and 1 W10436849 (heater,defrost) and 1 W10892333 (cntrl-elec)"
Near Oxnard, CA 93030
Isidro
Job Details:
01/23/2021
REFRIGERATOR MAYTAG MRT118FFFH01
"On arrival I checked for leaks in the compressor and evaporator area and found none, on closer inspection found unit with a restriction, ordering parts;ordrng 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Near Burbank, CA 91506
Rich
Job Details:
01/23/2021
REFRIGERATOR WHIRLPOOL KRFF507HPS00
"SR#7729812443 Adrian TechlineRan tests, 15, optics, passed.37, Ice bin thermistor, passed.56, Err codes. E5 Icemaker thermistor failure 57 Harvest test, passed.45 Fill test. Rebooted control, all tests passed.Suspect technician failed to reboot and clear failure code.Operating as designed, passed all tests at this time."
Near Riverside, CA 92503
Kevin
Job Details:
01/23/2021
MICROWAVE JENN-AIR JMW2430DP01
Jenn-air shipped part direct to customer. Removed and replaced touch panel. Tested unit. All tests good.
Near Riverside, CA 92503
Kevin
Job Details:
01/23/2021
REFRIGERATOR KITCHENAID KBFN502ESS02
Unit is making a loud popping sound in left side door when door is opened. I found failed upper hinge. Led lights are out in both compartments. I found a shorted led modules causing no lights. Unit needs modules and hinge. Will need 2nd man to replace upper hinge. Unit is a built in. Allow 2 hours. ; ordrng 1 WPW10485980 (hinge-door) and 1 WPW10121046 (etension) and 6 W11462342 (Module)s
Near Perris, CA 92570
Kevin
Job Details:
01/23/2021
WASHER WHIRLPOOL WTW5000DW
Unit not spinning. I found failed basket hub causing unit not to spin. A&E Factory Service was out and their tech scratched console and broke plunger on main control and left unit in pieces. Unit will need main control. Customer ok with not ordering panel since it is on back order. Ordering hub and main control. ; 1 W11116590 (cntrl-elec) and 1 W10528947 (drive hub kit)
Near Apple Valley, CA 92308
Darren
Job Details:
01/23/2021
WASHER WHIRLPOOL WFW5620HW0
"Replaced faulty water level switch, cycled unit to test, completed cycle as expected."