Near Porterville, CA 93257
Randy
Job Details: 05/07/2018
Jenn-air Oven model JJW2430DS00. ERROR CODES E1 AND F2. Unit is repeating same error as previous repair. Console is failing and will need to be replaced. Connector are seated correctly on board. Per tech sheet to replace console. Will also need main board to ensure product is reading all components.; ordrng 1 W11179310 (MAIN BOAR) and 1 W11236887 (CONSOLE). , Installed new parts on unit. Retested it and it passed all tests with no error.
Near Westlake Village, CA 91362
Daniel Lopez
Job Details: 05/07/2018
Kitchen-Aid Dishwasher- Model # KDTM504EPA0 Service Performed: Unit was having upper rack issues. Racks were not staying up or sliding out properly. Specialist determined unit had a broken right side adjuster. Tech replaced the (TRACKS W11048936) & (9WPW10546503 ADJUSTER)S from truck stock. Assembled unit and ran diagnostics. Unit is now working as designed- job completed
Near Porterville, CA 93257
Randy
Job Details: 05/07/2018
maytag washer model MVWC565FW1 not spinning clothes at the end of the cycle. Found unit with shifter error causing it not to spin. Cycled it through test cycle and found motor humming. Tested motor and found bad winding causing it not to spin. Trac on shifter slightly out of range and will also need to be replaced.; ordrng 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR) Installed new parts on unit. Retested it and it passed all tests with no errors
Near Thousand Oaks, CA 91360
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Refrigerator - Model # WRX735SDHZ00 Service Performed: Unit was not dispensing any ice. Specialist performed diagnosis - checked and removed ice bin. Specialist also jumped ice maker battery and it started to cycle. Unit does not need ice-maker replaced. Tested unit - Ice maker is filling up properly,. Specialist checked with customer days later and confirmed unit is still working fine. Job Completed.
Near Visalia, CA 93277
Randy
Job Details: 05/07/2018
whirlpool dryer WGD72HEDW WHITE PAINT IS CHIPPING - STATIONARY PORTION INSIDE. , Found paint has lifted from front door bulkhead. Paint is lifting to the right of lint trap. Paint lifting is considered cosmetic and cannot replace panel. In ordered for it to be repair their is paint kit. Did find nylon surrounding thermistor. Removed and cleared threading. Re installed and secured thermistor in place. Unit is cycling and heating.
Near Los Angeles, CA 91403
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Dryer - Model # LDG9206AAE Service Performed: Unit was having a loud rattling noise during the drying cycle. Specialist performed diagnosis and determined Blower Wheel (Y303836) was failing and causing noise. Replaced with one from truck stock (Y303836) tested unit. Everything is working correctly. Job Compltd.
Near Visalia, CA 93277
Randy
Job Details: 05/07/2018
DRYER WHIRLPOOL MODEL MGDX655DW2 Long dry time. Cycled unit and found it not heating causing long run times. Accessed fuse and found open thermal fuse causing it not to heat. Replaced fuse. Retested it and it passed all tests with no errors. Job comp; used 1 WP3392519 (THERMAL FUSE) from stock job complete.
Near Beverly Hills, CA 90210
Daniel Lopez
Job Details: 05/07/2018
Kitchen-Aid Dishwasher - Model # KDFE304DSS0 Service Performed: Unit was not starting cycle or lighting up. Specialist found unit OWI sensor failing. Unit was also only allowing cold water into unit. Removed toe panel and replaced OWI sensor with a brand new one (WPW10705575 -OWI SENSOR). Tested dishwasher operations and unit passed. Job completed.
Near Visalia, CA 93291
Randy
Job Details: 05/07/2018
kitchen aid refrigerator. model # KRMF706ESS01 . Ice maker is not making ice. Cycled unit through tests cycle and found ice maker with e2 indicating motor out of position causing it not to make ice. Ran test 45 and unit did not fill. VAlve has bad solenoid and will also need to be replaced; ordrng 1 W10917790 (icemaker) and 1 WPW10341329 (water valve assy). Installed new parts on unit. Ice maker cycle and filled with no errros. Job Complete
Near Los Angeles, CA 90049
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Dryer - Model # WGD97HEXW1 Service Performed : Unit had high pitched noise issue. Specialist found idler pulley noisy, Verified idler was seizing not and turning, causing the high pitched noise. Belt rollers (4392067) changed, removed top and front panels as well as the drum belt, drum and all rollers. Vacuumed dryer lint. Installed new pulley, 4 rollers and new belt on drum. Reinstalled front and top panels test dryer operation ok at this time; used 1 4392067 (DRYER REPAIR KIT) from stock, Job Cmpltd,
Near Visalia, CA 93291
Randy
Job Details: 05/07/2018
whirlpool refrigerator model WRB322DMBW00. not cooling. inspected all cooling parts and found unit due around evaporator, unit has leak in evaporator, and will also need to be replaced.; ordrng 1 WPW10317013 (evaporator). Installed new parts evaporator, service stub, up drier, pulled vacuum, recharged system. Inspected for leaks and found none. Unit is now cooling in both sections
Near Los Angeles, CA 90049
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Washer- Model # WFW97HEXW2 Service Performed : Unit is leaving clothes wet and soapy. Specialist ran diagnostics and found an Oversuds error code, a F5E2 (DOOR LOCK) & F1E2 (Main control error) as well. Tech verified no components need to be replaced. Cleared fault codes. Tested unit and it passed. Putting too much soap can lead to clothes not drying properly and unusual draining from the unit.
Near Delano, CA 93215
Randy
Job Details: 05/07/2018
Amana Refrigerator model ASD2575BRS01 . not cooling or freezing complete cooling loss. Upon arrival found unit not cooling in either section. Accessed unit and found compressor extremely hot. Inspected windings and found them out of range causing it not to cool. Unit is going to need a new compressor.; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer). , Installed new parts, service stub, up drier, pulled vacuum, recharged system. Inspected for leaks and found none. Unt is now cooling in both sections
Near Phelan, CA 92371
Daniel Lopez
Job Details: 05/07/2018
Maytag Washer- Model # MVWX655DW1 Service Performed: Unit was having issue with lock light staying on after unit is finished with cycle-- nor does the lid of the actual unit unlock as well. This was happening to the customer intermittently. Control was failing and causing latching problems for lid and Transmission is skipping gears when coming to a stop. Unit had (W11116592 - CONTROL) & (W11035751- Gearcase) were both replaced. Unit tested good. Job completed.
Near Hanford, CA 93230
Randy
Job Details: 05/07/2018
WHIRLPOOL REFRIGERATOR MODEL WRX988SIBM01. 4 DOOR FRENCH DOOR REFRIGERATOR FAN OR MOTOR IS LOUD WHEN RUNNING ICE MAKER IS NOT WORKING. RC not cooling correctly . I diagnosed the unit , found shorted evaporator thermistor . The evaporator is covered with frost . ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire) and 1 WPW10389152 (support). Replaced the Evaporator motor , wire harness and support . All functions checked good . No leaks
Near Pinon Hills, CA 92372
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Washer- Model # WTW4950XW3 Service Performed: Unit had an issue with being noisy and not finishing the selected cycle. Specialist performed a diagnosis and determined that tub seal has failed and water has been leaking down into the transmission, bearing and actuator damaging components as a result. Specialist replaced Actuator (WPW10006355) with a brand new one from truck stock. Tested unit and tested fine. Job Completed.
Near Phelan, CA 92371
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Refrigerator - Model # WRF535SMBM00 SERVICE PERFORMED: Unit ice-maker won't turn off. Specialist found internal break inside the ice-maker causing the ice level arm to not turn off. Which allowed for unit to continuously make ice . Replaced with brand new Ice-maker from truck stock 9W10884390)
Near Clovis, CA 93611
Randy
Job Details: 05/07/2018
Ice maker screw came out of the unit while dispensing. Upon arriving to customers home customer stated that ice door fell off replaced with ice door repair kit tested unit unit checks OK used 1 W10823377 (MECHANISM DELAY)
Near Los Angeles, CA 91342
Cher
Job Details: 05/07/2018
Whirlpool refrigerator model number KRFC704FSS00, unit not making ice and temperature issue. Pre-ordered W10865728/condenser. When tech arrived he removed and replaced part ordered ran test and unit functions as designed.
Near Visalia, CA 93277
Randy
Job Details: 05/07/2018
MAYTAG WASHER
Near Santa Clarita, CA 91354
Cher
Job Details: 05/07/2018
Maytag washer model number MVWC565FW1, unit is stuck on spin cycle and is making a loud noise. When tech customer states that spin cycle was taking longer then ten minutes so they canceled cycle and clothes were wet instructed customer they have to let unit run and finish the cycle and on use and care no error codes and ran unit threw diagnosis no issues went threw all function as designed refereed to use and care guide.
Near Bakersfield, CA 93301
Cher
Job Details: 05/07/2018
Whirlpool refrigerator model number WRX735SDBM02, not making ice. Pre-ordered W10882923/icemaker. When tech arrived the unit was not making ice but there was a large block of ice in the ice bucket. Found icemaker mold cracked and leaking into bucket causing a large chunk of ice in pocket. Removed and replaced ice maker and tested unit. Unit functions normal.
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/07/2018
AMANA REFRIGERATOR - MODEL # SERVICE PERFORMED - Unit had issue with ice maker bin being stuck and leaking water . Specialist found ice maker is double filling. Ice bin was frozen in place and had to be defrosted. Removed and replaced with new Ice maker W10882923. cycled unit, tested excellent. Job comptd.
Near Bakersfield, CA 93306
Cher
Job Details: 05/07/2018
Whirlpool refrigerator model number MFX2570AEM3, unit having cooling issues. When tech arrived there was frost building up in the freezer. Found freezer door not closing because ball bearings were missing on freeze rails. Also found unit at frozen drain line. Unit needs new freezer rails a new drain tube.; ordrng 1 W10619951 (drain tube) and 2 WPW10120018 (slide rail (frz))s. On return visit tech removed and replaced parts listed ran test and unit functions as designed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/07/2018
Whirlpool dryer model number WTW5000DW1, unit makes loud sound during wash cycle. When tech arrived the unit was not washing it was only making strange noises and wash cycle. Put unit in automatic test cycle and motor just humming. Notice capacitor was swollen. Unit needs new motor and new capacitor; ordrng 1 W11158831 (CaP) and 1 WPW10006487 (motor-drve). ON return visit tech removed and replaced parts listed ran test and unit now works as designed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/07/2018
Whirlpool washer model number WTW5000DW1, gage for washing doesn't wash on heavy duty. When tech arrived the unit was giving a long fill fault code and would only work on the setting with the smallest amount of water. Found loose connection at Coldwater solenoid causing Long fill. Secure connection and tested unit. Unit functions normal now.
Near Bakersfield, CA 93308
Cher
Job Details: 05/07/2018
Whirlpool microwave oven model number KEMS379BSS00, isn't heating but its counting down time. wont go above 350 degrees. When tech arrived he found the unit would not heat and would run away temp in the oven. Unit needs new control board. ordrng 1 W10570034 (panl-cntrl) and 1 WPW10317343 (cntrl-elec), On return visit tech removed and replaced boards. Tested unit and it functions as designed.
Near Bakersfield, CA 93305
Cher
Job Details: 05/07/2018
Whirlpool refrigerator model number WRX988SIBM01, ice build up on railing and toe door wont close properly. When tech arrived there was frost building up in the freezer. Found freezer door not closing correctly due to broken bracket on freezer drawer not letting dry clothes and then blocking the door from closing all the way. Ordered W10850332 (bracket). ON return visit tech removed and replaced bracket and unit works as designed.
Near Kingsburg, CA 93631
Randy
Job Details: 05/07/2018
whirlpool refrigerator model WRF555SDHV01 . CONTROL PANEL CAME OFF AND DISPENSER NOT DISPENSING ICE CUBES. The UI falls off the dispenser very easily. I have bent the hooks so they have more bite. Customer states the FC light does not operate. Removed switch and thawed. Reinstalled and found the light now works. Customer states the dispenser funnel clogs and ice has to be removed. Informed customer that crushed ice tends to make this happen more. As long as all the components work then it is the customers responsibility to ensure there is no ice blockage in the funnel. If ice is not dispensing the funnel should be checked immediately or else it will cause a severe ice blockage.
Near Arrowhead Farms, CA 92407
Cher
Job Details: 05/07/2018
Whirlpool dishwasher model number WDP350PAAW5, unit won't turn on. When tech arrived he found failed wash pump. Ordered W10837026 pump&motor. On return visit tech removed and replaced pump. Tested unit and it works as designed.
Near Rancho Cucamonga, CA 91701
Cher
Job Details: 05/07/2018
Kitchen-aid washer model number KUDS35FXWH8, not operating. Pre-ordered WPW10481126 (panel-cntl). When tech arrived found voltage main control but no voltage out. Removed and replaced WPW10481126 (panel-cntl). Tested unit works as designed.
Near Upland, CA 91786
Cher
Job Details: 05/07/2018
Whirlpool washer model number C74770128, not filling or takes to long to fill. When tech arrived found fill valves are not opening also unit has error code for communication between the control board and console. Ordering valve main control and console.; ordrng 1 W11130238 (ELEC CNTRL) and 1 W11130341 (CONSOLE) and 1 W11165546 (VALVE). On return visit removed and replaced valve and main control and console tested unit works as designed.
Near Claremont, CA 91711
Cher
Job Details: 05/07/2018
Maytag washer model number MVWB835DW0, washer will not advance is spin cycle. When tech arrived found unit is siphoning the water out because the drain hose is too far down the drain. Fixed drain and zip tied in place. Customer also has streaks on clothing because they are using the wrong soap and too much soap. Advised to switch to name brand HE soap, not soap safe for all machines. Tested unit works as designed.
Near Los Banos, CA 93635
Randy
Job Details: 05/07/2018
WHIRLPOOL REFRIGERATOR MODEL WRF535SMBM00. upon arrival found ice maker not making ice. ordrng 1 W10884390 (ICE MAKER). returned and removed and replaced the ice maker unit is now functioning properly.
Near Los Angeles, CA 90049
Daniel Lopez
Job Details: 05/07/2018
WHIRLPOOL RANGE - MODEL # WOD51ES4ES00 SERVICE PERFORMED: No problems found , customer was under the impression that both the top and bottom oven self clean. This model only has the top-oven self clean. Customer had incorrect manual for unit as well. Instructed customer not to have bottom oven locked when having unit self clean. Job completed.
Near La Verne, CA 91750
Cher
Job Details: 05/07/2018
Kitchen-aid microwave model number KMHC319ESS2, door error closing issue. Pre-ordered Wpw10156813/interlock, Wp8206419/interlock and 3 W10727360/microswitchs. When tech arrived he found failed microswitches. Removed and replaced switches and interlocks. Tested and unit now works as designed.
Near La Verne, CA 91750
Cher
Job Details: 05/07/2018
Kitchen-aid range model number KSGG700ESS1, glass door cracked. Pre-ordered WPW10634271/glass-door verified with customer it was outer door glass. When tech arrived he found glass door cracked removed and replaced door. Unit works as designed.
Near La Verne, CA 91750
Cher
Job Details: 05/07/2018
Whirlpool washer model number WTW7300XW1, unit is making a rattling noise during cycle. When tech arrived found crack in balance ring of basket worn suspension and noise is a failed bearing. Ordering parts; 1 W10247710 (washer,suspension), 1 W10310957 (spin basket), 1 W10435302 (bearing). On return visit tech removed and replaced parts listed and unit is now working as designed.
Near La Verne, CA 91750
Cher
Job Details: 05/07/2018
Whrilpool refrigerator model number WRS325FDAB06, unit is making to much ice. Pre-ordered Wp2304354/arm-shut and Wpw10300022/icemaker. When tech arrived found shut off arm is not shutting off the ice maker. Removed and replaced ice maker shut off arm. Tested unit now works as designed.
Near Pomona, CA 91768
Cher
Job Details: 05/07/2018
Whirlpool washer model number WTW4815EW1, noise during spin cycle and it doesn't rinse out the downy and leaves a blue ring in tub. Pre-ordered W11035749/gearcase and W10793634/dispenser. When tech arrived customer complaint is noise in the spin cycle and fabric softener is not dispensing. Found wire was stuck in the basket causing the noise and agitator was clogged with softener. Removed wire and cleared agitator. Calibrated and tested unit works as designed.
Near Pomona, CA 91767
Cher
Job Details: 05/07/2018
Maytag washer model number WTW7300DW1, unit not washing properly. When tech arrived customer complaint is time remaining on unit keeps changing and is taking longer. Unit also making a noise. Showed customer that time is just an estimated time and will adjust according to the load. Found noise is coming from the rotor rubbing on the ground. Fixed feet and calibrated machine. Unit works as designed.
Near Montclair, CA 91763
Cher
Job Details: 05/07/2018
Kitchen-aid refrigerator model number WRV986FDEM00, Produce door has gap not shutting completely. When tech arrived customer stated deli drawer is not sealing correctly and frost through out unit. Found rails for drawer were off track. Fixed and tested all works good at this time. Customer to defrost u it to remove all condensation. Unit works as designed.
Near Beverly Hills, CA 90210
Daniel Lopez
Job Details: 05/05/2018
Kitchen Aid - Refrigerator - Model # KBSD608ESS00 Service performed: Customer had issue with damper frozen and full of ice. Found error code stating that unit is over its normal temperature. Unit was actually cooling normally at 36 degrees. Ran diagnostics and found failed user interface not responding in test cycle. Turned power off to the unit and replaced old user interface with new user interface (W10798005) . Turned power back on. Verified program is up and running normally. Job completed.
Near Los Angeles, CA 90046
Daniel Lopez
Job Details: 05/05/2018
Near Baldwin Park, CA 91706
Daniel Lopez
Job Details: 05/05/2018
Maytag Range- Model # MGR6600FZ0 Service performed; Range grates are sharp and pointy in the front. Specialist diagnosed that unit needs a Grate Kit ( W11101497) . Replaced grate kit (both grates). Unit grates are now functioning properly. Job Completed.
Near La Puente, CA 91746
Daniel Lopez
Job Details: 05/05/2018
Maytag Refrigerator # PTB2153GEW Service Performed : Specialist found Evaporator Motor only working intermittently. Deiced top of evaporator. Loose connection at harness/ evaporator motor. Harness discontinued. Needs Motor (WPW61005339) Replaced evaporator fan motor with one from truck stock. Used dielectric grease on harness plug. Unit is cooling properly. Instructed customer to allow 24 hrs before loading food. Complete.; Job Cmpltd,
Near La Puente, CA 91744
Daniel Lopez
Job Details: 05/05/2018
Near La Puente, CA 91746
Daniel Lopez
Job Details: 05/05/2018
Whirlpool Washer # WFW7590FW0 Service Performed: Specialist performed diagnosis and found F3E1, F8E1 which means unit is receiving too much detergent before cycle starts. Pressure switch needed (WPW10448876) . Replaced switch with one from truck stock. Ran test cycle and unit passed with no errors. Unit fills, dispenses, washes, drains , rinses & spins properly. job completed.
Near Los Angeles, CA 90042
Daniel Lopez
Job Details: 05/05/2018
Whirlpool Dishwasher - Model # MDB4949SDZ0 Customer issue- Unit is making a clicking noise from underneath when in cycle. Service performed: Specialist performed diagnosis and determined unit was running as designed and noise customer was hearing was normal and part of the functionality of the unit. Ran cycle two times to ensure it was working properly. Job Completed.
Near Los Angeles, CA 90042
Daniel Lopez
Job Details: 05/05/2018
Service performed: Customer was having issue with the spinner inside the dishwasher not working during cycle. Specialist performed diagnosis and found a 4-3 motor error code. Specialist then removed and replaced faulty part with part listed. Tested operations and unit is now working as designed. Job completed.
Near Pasadena, CA 91104
Daniel Lopez
Job Details: 05/05/2018
WHIRLPOOL DRYER - MODEL # LG5751XMW0 Problem description: Unit had gas coils failing under load which in turn was causing the dryer to not heat anymore during the cycle . Based off problem description our Pre-id department had ordered: 1 279834/2 COIL GAS VALVE SET 1 279311/IGNITOR KIT & BRACKE 1 Wp3392519/fuse-thrml Specialist removed moved and replaced part listed. Tested ops unit working as designed.
Near Monrovia, CA 91016
Daniel Lopez
Job Details: 05/05/2018
Whirlpool Refrigerator - Model # WRX988SIBM03 Service performed: Unit had thermistor position optimized by tech. Also had evaporator fan motor wire harness and thermistors replaced. Specialist also replaced main control. Called tech line inspected molex connector no corrosion or damage to harness. Door gaskets are also sealing properly and evaporator cover also is secured with all the screws as it should be. At this point - referred customer to whirlpool for different solution.
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/05/2018
KITCHEN AID COOK TOP - MODEL #KCGS950ESS02 Service performed- Customer had issue with front right burner not lighting up. After further inspection of the unit specialist determined that the unit needed the following parts which were then removed and replaced . Unit is now working as designed . 1. Front Right Burner ( W11173537) 2. Valve (W11199023) 3. Burner Cap ( W10836474) 4. Support (W10631209)
Near East Los Angeles, CA 90022
Daniel Lopez
Job Details: 05/05/2018
WHIRLPOOL WASHER - MODEL # WRX735SDBM Service performed: Specialist found obstructed defrost drain which was then removed and replaced with a Drain-Tube (W10619951). Unit is now working properly . Job completed.
Near Santa Paula, CA 93060
Cher
Job Details: 05/05/2018
Whirlpool refrigerator model number WRT138FZDW00, unit is not cooling. When tech arrived unit iced up return vents needs new control and fan kit thermistor order parts; 1 W10838965 (THERMISTOR) and 1 W10916494 (FAN KIT) and 1 W11211884 (CONTROL). On return visit tech removed and replaced parts. unit works as designed.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/05/2018
Whirlpool dishwasher model number KUDS01FLBL6, dishwasher door not closing. Checked operations customer door latch and catch assembly are too loose to maintain the unit strike position to stay shut order new parts; ordrng 1 8193830 (latch asy) and 2 WE8269209 (switch,door)s and 1 WP8574157 (strike). On return visit tech removed and replaced parts ordered. Retested unit and it works as designed.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/05/2018
Whirlpool washer model number WTW5000DW1, unit is not spinning. When tech arrived customer stated the unit never spun out, checked operations found the belt slipped off of the clutch assembly and was deformed replace the belt test at operations unit is working as designed, also found that the customer was using way too much soap advise them if they want to unit to spin out all the time use way less soap go to pods to help regulate how much soap to use operating normal now works as designed after testing.
Near Moorpark, CA 93021
Cher
Job Details: 05/05/2018
Whirlpool refrigerator model number MFI2570FEW01, unit is not cooling. When tech arrived he checked operations found that the unit is not hooked up to water and the customer did state that they had a power outage and so it likely took the settings of shutting the icemaker off and the unit froze the fresh food section due to the icemaker trying to make ice when it’s not hooked up to water so it was constantly putting cold air in there until icemaker is satisfied reset the system instructed the customer operating normal and normal temperature should come back within 48 hrs.
Near Moorpark, CA 93021
Cher
Job Details: 05/05/2018
Near Madera, CA 93637
Randy
Job Details: 05/04/2018
whirlpool dishwasher DU890SWKU0. WATER COMING OUT AND NOT COMPLETING CYCLES. Unit not draining water all the way found drain pump is worn out needs to be replaced ; ordrng 1 WPW10247394 (pump&motor) removed and replaced pump unit working properly ; Job Cmpltd
Near Madera, CA 93637
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04. WHIRLPOOL REFRIGERATOR LED LIGHTS WENT OUT IN WHOLE UNIT. LED lights not working inside fridge removed LEDs recent board ladies came on for a moment then went back to flickering need to replace LEDs; ordrng 1 WPW10515057 (light) and 1 WPW10515058 (light), Remove replace LED lights unit working properly; Job Cmpltd
Near Madera, CA 93637
Randy
Job Details: 05/04/2018
Near Madera, CA 93638
Randy
Job Details: 05/04/2018
Whirlpool Refrigerator GB2FHDXWQ04. Unit making too much ice causing ice to overflow bucket and fall to bottom of unit need to install icemaker bail arm extension also sometimes in it builds frost in freezer found door rails to be misaligned aligned rails ordering parts; ordrng 1 WP2304353 (extension). Removed and replaced ice maker arm extension and adjusted door unit is working properly;
Near Ontario, CA 91764
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRF560SMYB, unit not cooling. Pre-ordered Wpw10383615/thermistor and W11082837/control. When tech arrived he found freezer is not defrosting and now fan motor has stopped. Customer to defrost unit for 24 hours to remove ice buildup so they can use it until he returns. On return visit he removed and replaced parts ordered unit works as designed.
Near West Covina, CA 91791
Cher
Job Details: 05/04/2018
Maytag model number MVWC555DW1, washer making loud thumpoing noise during the wash. When tech arrived tech ran diagnostics- no error codes. Ran manual test. Found basket not balanced, hub worn. Unable to remove wash plate. Needs basket, wash plate, screw Long job. 1 W10752187 (screw), 1 W10752719 (basket), 1 W10902814 (washplate). On return visit tech removed and repalced parts listed ran another diagnostic and unit works as designed.
Near Monterey Park, CA 91754
Cher
Job Details: 05/04/2018
Whirlpool dishwasher model number WDT780SAEM2, unit is not completing cycle properly. When tech arrived he ran diagnostics. Wash motor not running. Control F8 fuse is ok. Found open wash motor. Needs wash motor, retainer; ordrng 1 WPW10503548 (retainer) and 1 WPW10605057 (pump and motor assy). On return visit tech removed and repalced parts listed and ran another diagnostic and unit checks fine. Works as designed.
Near Baldwin Park, CA 91706
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRX735SDBM02, insulation is coming out of the units door. Pre-ordered W10830274/gasket-fip. When tech arrived he removed and replaced gasket. unit is now sealed properly and nothing is coming out of the door.
Near Covina, CA 91722
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number WRF535SMBM00, gasket coming off and ice maker not making ice. When tech arrived he found FC door seal not sealing in top center. Found FC door warped, door switch intermittent. Needs FC door, door switch, 1 12002646 (light switch) and 1 12977864SQ (dor-fip ss). On return visit tech removed and replaced parts ordered. Unit works as designed.
Near Covina, CA 91724
Cher
Job Details: 05/04/2018
Whirlpool washer model number WFW9640XW00, sometimes it doesn't spin. Ran test it fills, dispenser, washes, locks, drains, rinses and spins properly. Removed and replaced 280187/pump-water and WP8183270/latch Unit work as designed.
Near Beverly Hills, CA 90210
Cher
Job Details: 05/04/2018
Kitchen-aid refrigerator model number KBSD602ESS01, temps not working properly. When tech arrived he instructed the customer not to block the air flow also fresh food set coldest temp an fridge was reaching 34 degrees F. Removed and replaced thermistor.
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/04/2018
Maytag Range- Model # MGS8800FZ0 Service performed : Customer had issue with unit not cooking food . Range has had valve, harness, igniter and DSI board replaced already.Removed and replaced main control board(W11050556) and sensor (W10833885) . Tested all works good at this time job completed
Near Salida, CA 95368
Randy
Job Details: 05/04/2018
WASHER WHIRLPOOL WTW7040DW0. washer error code DR, not turning on and just blinking. Removed drain pump assy & removed debris from pump, Job complete
Near Los Angeles, CA 90068
Cher
Job Details: 05/04/2018
Maytag dryer model number MGDE200XW0, unit will not work after a power outage. Pre-ordered Wpw10235613/cntrl-elec. When tech arrived he found user interface getting power but no display, no function. Removed and replaced the control pre-ordered ran through diagnostic and unit works as designed.
Near Tracy, CA 95376
Randy
Job Details: 05/04/2018
WHIRLPOOL WASHER WTW8500DC0 Not Spinning or Wet Clothes at the End of the Cycle. Found code F7E9, found rotor melted on washer water pan, ordered rotor for unit; ordrng 1 W10754161 (rotor). Found rotor damaged from rubbing on water pan, replaced rotor,
Near Los Angeles, CA 90077
Cher
Job Details: 05/04/2018
Kitchen-aid dishwasher model number KUDS01FLSS1, door is locked with dishes inside unit. Door latch broken user interface not working found broken door links, 1 8194001 (DOOR LINK) and 1 8269426 (strike) and 1 8270175 (latch asy ) and 1 WP8270168 (cntrl-elec). Got door to open latch assembly. On return visit tech removed and replaced parts listed and unit works as designed.
Near Paso Robles, CA 93446
Randy
Job Details: 05/04/2018
maytag dryer MGD7100DC0. MOISTURE STAYS CLOTHES RIGHT AS THEY ARE DRYING/SPINNING WATER OUT OF CLOTHES. complaint is unit spraying water out of mister while in normal cycle with wrinkle prevent off. Call techline to document and see if they had any insight on situation. Per techline test black and red wire going to solenoid valve if there is voltage to change valve if no voltage unit has bad control. Tested between the read and black no voltage unit has bad control ordering control. ordrng 1 WPW10654006 (cntrl-elec). upon arrival I removed top panel to access control. Removed and replaced control and reinstalled panel tested unit unit is heating without spraying out of steam mister. Unit is functioning as designed
Near Highland, CA 92346
Daniel Lopez
Job Details: 05/04/2018
Whirlpool Dryer - Model # WDF760SADM0 Service performed : Customer has issue with unit not draining after the cycle. Specialist performed a diagnosis and determined that the drain pump was weak. Replaced with a (WOW10348269- DRAIN PUMP) from truck stock. Removed excess drain hose. Job completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/04/2018
Whirlpool Dryer - Model # WGD4815EW2 Service performed: Customer had issue of unit not heating. Diagnosis found open thermal cutoff not allowing to heat properly. Specialist replaced and tested all components call completed.; used 1 279769 (THERMAL CUTOFF) from stock, Job Completed
Near Los Angeles, CA 90049
Cher
Job Details: 05/04/2018
Kitchen-aid dishwasher model number KUDE70FXSS4, upper rack falling down. Pre-ordered 4 Wpw10350401/wheels and 2 Wpw10505751/wheel-tubs, WPW10546503 (adjuster), When tech arrived he found upper rack adjuster WPW10546503 broken, removed and replaced parts. Unit works as designed.
Near Los Angeles, CA 90272
Cher
Job Details: 05/04/2018
Kitchen-aid refrigerator model number KBFN406ESS01, right door is not closing properly will not seal. When tech arrived he found right refrigerator door not closing properly verified, door seal at right side tight against refrigerator cabinet, causes door to pop open, ordering bottom hinge W10337505 or new door W10782301. On return visit tech removed and replaced parts ordered and ran diagnostic unit works as designed.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
Whirlpool Refrigerator- MODEL # WRS571CIDM01 SERVICE PERFORMED: Customer informed our specialist that the unit is not cooling. Diagnosis showed that the refrigerator had a defective start device not allowing the unit to get proper cooling throughout the cabinet. Replaced Start Device (WPW10197428) with truck stock. Verified unit is working properly. Fans are all running great. Cll compltd.
Near Los Angeles, CA 90272
Cher
Job Details: 05/04/2018
Whirlpool refrigerator model number KSBS25FJBL01, unit is leaking water from underneath and not dispensing water. When tech arrived he found water housing leaking , water lines showing wear ordered reservoir, water inlet to housing leaking. Parts ordered; ordrng 1 WP2199840 (housing) and 1 WP2256126 (reservoir) and 1 WP2320524 (tube-water) On return visit tech removed and replaced parts ordered. Ran unit through diagnostic and unit works as designed.
Near Santa Maria, CA 93455
Randy
Job Details: 05/04/2018
maytag dryer MEDB765FW0. Door Not Closing or Door Catch is Broken - SP W10602100. Works intermittently. ound unit not alway starting back up after the pause function has been pressed. Found faulty control panel. Ordered replacement panel. Did not reschedule due to part availability. ; ordrng 1 W11089306 (overlay). Found unit with unresponsive overlay buttons. Replaced overlay and tested unit. Unit now functions as intended. Job Cmpltd
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/04/2018
Maytag refrigerator. MFI2269FRZ02 not making ice. Found unit not making ice. Found unit with a faulty ice maker. Getting proper voltage but not cycling replaced ice maker with one on truck. And tested unit. Unit is now working properly. Customer approves function at this time. used 1 WPW10300024 (ICEMAKER) from stock
Near San Miguel, CA 93451
Randy
Job Details: 05/04/2018
kitchen aid refrigerator KRMF706ESS00. Icemaker not working. Upon arrival cx complaint is ice maker is working but unit in fridge section is icing up on top back left of fridge section. Ice maker adapter has a gap in gasket causing ice to build up unit is needing adapter kit ordering adapter kit. W10864519 (ADAPTER) . Upon arrival I removed top panel and ice maker to access adapter removed and replaced adapter with new kit. Re installed ice maker and top panel tested u it unit is now sealing properly u it is functioning as designed
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/04/2018
Customer complaint frost building up in refrigerator section. Specialist found frosted up evaporator. Unit is not defrosting properly , deiced evaporator and replaced defrost thermistor all ok call completed .; Job Cmpltd
Near Fresno, CA 93711
Randy
Job Details: 05/04/2018
kitchen aid ice maker KUIC15POZP2. he ICE MACHINE is dead no lights no operation. Outlet shows 120v properly polarized. Controls not responding. Pulled unit from hole. Checked power cord to the main pump motor. Pulled off rear cover checking cord unit flashed on. Removed pump motor checked power good. Found the cord plugged into the drain motor was under stress, any movement caused unit to shut down. Secured the plug into outlet released strain on cord. Installed unit powered up. The ice maker cycled on. All ops normal
Near Clovis, CA 93619
Randy
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 . REFRIGERATOR ICE MAKER MAKING TOO MUCH ICE. Removed failed IM. Installed new IM. POWERED UNIT ON. Unit cycled on. No other issues. IM will begin production when cold enough to produce. ; Job Cmpltd used 1 W10917790 (ICE MAKER)
Near Fresno, CA 93703
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04. The fresh food section is warm. The cause is DAMPNER frozen closed and return closed. All with ice. Cleared out the areas unit can breath, moving air. Need to replace DAMPNER control and cover for frezer. ; ordrng 1 W10177781 (duct-air) and 1 WP2321285 (SWITCH) and 1 WPW10151374 (DAMPNER) and 1 WPW10583800 (CONTROL). Removed power from unit installed new components. Completed assembly. Powered unit, all ops normal. All lights on unit cooling. ; Job Cmpltd,
Near Fresno, CA 93720
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRF757SDEM01. Refrigerator ice buildup behind drawer. The fresh food section evap cover is ice locked. Causing warmish temps in the fresh section. There’s spots of ice on the freezer rear panel. Replacing evap motors for the unit. ; ordrng 1 W11032800O (FZR EVAP MOTOR) and 1 W11033168 (EVAP MOTOR). Removed power from unit. Removed and replaced evap assemblies. Removed ice build up assembled unit powered. Cycled on all ops normal. ; Job Cmpltd
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/04/2018
WHIRLPOOL WASHER - MODEL # WTW5000DW1 PROBLEM DESCRIPTION: UNIT IS NOT FINISHING CYCLE AND IS SHUTTING OFF BEFORE IT ENDS. SOLUTION: SPECIALIST FOUND THE DRAIN HOSE HOOKED UP WITH CLAMPS TO A 1 INCH PIPE THAT WAS ABOUT 10 INCHES OF THE GROUND ITSELF. THE INSTALLATION OF THE UNIT IS INADEQUATE - CUSTOMER HAS TO GET DRAIN ISSUE CORRECTED FOR UNIT TO WORK PROPERLY. JOB COMPLTD
Near Ceres, CA 95307
Randy
Job Details: 05/04/2018
maytag washer
Near Ceres, CA 95307
Randy
Job Details: 05/04/2018
MAYTAG WASHER MVWB725BW0. COMPLAINT IS WASHER LEAKING. Unit is leaking water from underneath during spin cycle and is very loud also during spin cycle, Needs bearing kit. then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked ck for codes found none as well no leaks cx ok repair. ; used 1 W10435302 (BEARING) from stock
Near Modesto, CA 95358
Randy
Job Details: 05/04/2018
WHIRLPOOL DRYER WED8500DC3. COMPLAINT IS UNIT HAS NO POWER NOT WORKING. Unit is not turning on, pulled unit out and test wall outlet found 240 AC, ordering CNTRL elec, console, for unit. ; ordrng 1 W10847565 (console) and 1 WPW10739349 (cntrl-elec). , Installed new parts ( CNTRL elec, console ) into unit. I then tested unit in a high heat cycle, it heat fine unit is now working as designed, cx ok repair. ; Job Cmpltd
Near Delhi, CA 95315
Randy
Job Details: 05/04/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 NOT COOLING. Unit has old control and IM. Also cover was damaged in repair. Unit needs control,cover, and IM; ordrng 1 W10687090 (CONTROL ) and 1 W10875099 (COVER) and 1 W10888881 (IM). Remove and replace evaporator cover icemaker and control unit is working properly at this time
Near Selma, CA 93662
Randy
Job Details: 05/04/2018
whirlpool dishwasher model 17029400 complaing DW caught fire at control board. Inspected unit and found the control has melted at the heater and wash motor connection. The heat fuse was open but the customer states it was running at the time and they had to unplug the unit because they were afraid it might catch fire. Called WP SAFETY to report.
Near Orange Cove, CA 93646
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRS325FDAM04. Complaint is not cooling. Inspected unit and found the RC not cooling correctly. Found air flow increases when the FC door is opened. Found the return air vent is iced over. Checked gaskets and found an air leak up top . Steamed gasket and return vents until the sealed and defrosted. Tested unit. Unit checks ok. No leaks noted. Instructed customer on how to detect a warm air leak and how it effects cooling so this can be identified and repaired in the future before cooling is effected.; Job Cmpltd
Near Madera, CA 93636
Randy
Job Details: 05/04/2018
whirlpool refrigerator WRF993FIFM00 pre ordered. W10889841 (Cover), W10898228 (Icemaker), . evap frozen up again removed and replaced cover and ice maker called tech line. tech line walked me threw a few steps . Per whirlpool unit is up for review ; Job Cmpltd
Near Los Banos, CA 93635
Randy
Job Details: 05/04/2018
whirlpool refrigerator MFX2570AEM0 Frost collecting in freezer and freezing. Ice collecting on bottom of freezer and melting . Upon arrival unit has ice slab forming in bottom of frezer floor. Found inefficient drain grommet old style. Replaced with update trap style drain tube. Deice drain and evap coils. Assembled unit turned cooling back on all ops normal. ; used 1 W10619951 (TUBE DRAIN) from stock
Near Los Banos, CA 93635
Randy
Job Details: 05/04/2018
AMANA DRYER NGD4655EW2 unit is not tumbling. not drying. Complaint is unit takes long time to dry. Gas dryer checked the IGNITOR lights but is weak badly get gas lit. Removed failed ignition system installed new one. Tests passed all ops normal. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock