Near Hilmar, CA 95324
Cruz
Job Details: 09/15/2020
MICROWAVE WHIRLPOOL WMH53521HV5 Need part research- w11416316 ACU for microwave-; saved tckt
Near Modesto, CA 95356
Cruz
Job Details: 09/15/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Need to trim at ice box assembly. ; ordrng 1 W10785113 (trim)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 09/15/2020
OVEN WHIRLPOOL KODE500ESS04 Customer is complaining of all lights on both ovens are flickering. Ordered Electronic Control (W11179310). Allow (2) counts for this repair.; ordrng 1 W11179310 (cntrl-elec)
Near Modesto, CA 95355
Cruz
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Reschedule cx so I can call tech support- cx claims freezer compartment is not cooling cx has lost food, cx said ice maker is producing ice and ff compartment is cooling fine at this time, diagnostic test 3- 4-6-2- have all passed, LV has replaced thermistor, panel cntrl, main cntrl, found led freezer module not working. Ordering part for unit- need a morning appointment please to document with tech line. ; ordrng 1 W11449273 (MODULE )"
Near Winton, CA 95388
Cruz
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW04 "New issue- found ice bin to have a crack/hole and auger is pushing the ice toward the front causing ice cubes to fall out into floor, will install part on ; ordrng 1 WPW10558424 (ice-contnr)"
Near Los Angeles, CA 90065
John
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ice and frost buildup on top of the evaporator section. The defrost system tested good, nonetheless. Replace the evaporator fan motor, evaporator fan blade, the main control, and the thermistor in the freezer on the evaporator. The refrigerator was unplugged and warm upon arrival. Refrigerator tested good at this time."
Near Modesto, CA 95355
Cruz
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Needs more work- found ice bin to have a hole in it, ice maker not producing ice consistently, found temps to be fine at this time. Ordering parts for unit. ; ordrng 1 WPW10300022 (icemaker) and 1 WPW10558423 (ice-contnr)"
Near Bakersfield, CA 93308
Dane
Job Details: 09/15/2020
WASHER MAYTAG MVWC565FW2 Rival lid was locked and would not unlock. Found the wire harness from the lid lock not connected to the control board while the unit was in a lid lock statement. Secure connection and tested unit. Unit functions normal now
Near Atwater, CA 95301
Kenneth
Job Details: 09/15/2020
WASHER MAYTAG MVWX655DW0 Installed control and tested unit. Unit is now working properly customer approves function at this time.
Near Bakersfield, CA 93308
Dane
Job Details: 09/15/2020
OVEN WHIRLPOOL SF114PXSQ1 9762211Unjt is giving an f2 fault code. This is a stuck key in the control. Control is discontinued
Near Los Angeles, CA 90049
Isidore
Job Details: 09/15/2020
MICROWAVE KITCHENAID KEMC308KSS0 "Removed microwave oven outer door panel, old torsion bars and installed both new torsion bar springs. Reinstalled outer door panel.Test microwave operation ok at this time"
Near Templeton, CA 93465
Tom
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Found frost build up on RC Evap, order and replace Evap Fan, Fan Support, and Wire Harness./Evap Fan Motor - (W10633627)Fan Support - (WPW10389152)Wire Harness - (W10837236); ordrng 1 W10837236 (HARNS-WIRE) and 1 W10633627 (MOTOR-EVAP) and 1 WPW10389152 (SUPPORT)"
Near Paso Robles, CA 93446
Tom
Job Details: 09/15/2020
DISHWASHER WHIRLPOOL WDF330PAHW2 "Ran diagnostic tests, found no error codes. All components functional. Customer states that RinseAid has not been refilled and is not appearing to be used. Heater functional, temps low, order and replace OWI./OWI - (W11084121); ordrng 1 W11084121 (SENSOR)"
Near Livingston, CA 95334
Kenneth
Job Details: 09/15/2020
RANGE WHIRLPOOL AER6303MFS2 Tested all functions and features and checked good. Informed custiner that HE will cause elements to shit off at 550 degrees. Use smaller pots. Custimer approves.
Near Turlock, CA 95382
Kenneth
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed control and UI. Tested unit. Unit is now working properly
Near Los Banos, CA 93635
Kenneth
Job Details: 09/15/2020
LAUNDRY AMANA NED4655EW1 Unit not heating. Bloeer wheel came off. Not properly venting unit. Fully secured blower wheel. Cleaned lint out of venting. Tested. Unit is working properly. Custoner approves function
Near Pismo Beach, CA 93449
Jim
Job Details: 09/15/2020
OVEN KITCHENAID KFGD500ESS04 F2E1 stuck key. Cooktop burners not working and the screws are seized to the burner base. Will need to drill out old screws . May damage the cooktop while drilling so I am ordering a new top; ordrng 1 W10401393 (cooktop) and 1 W10643269 (holder-orf) and 1 W10643270 (holder-orf) and 1 W10643271 (holder-orf) and 1 W10643272 (holder-orf) and 1 W10877013 (cntrl-elec) and 1 W11230935 (holder-orf) and 1 W11430942 (KEY PAD) and 14 WP3368921 (screw-torx)s and 1 WPW10336094 (burnr-top) and 2 WPW10406243 (burnr-head)s and 1 WPW10406797 (burnr-head) and 1 WPW10406878 (burnr-head)
Near Los Angeles, CA 90065
John
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Doors Order? The refrigerator has Minor dents in the door, when the light hits it a certain way you can see the dents. The pictures may not show it but I can see it as I stand right here at this angle.; ordrng 1 LW11037733 (dor-fip) and 1 LW11037738 (dor-fip)"
Near Riverside, CA 92509
Kevin
Job Details: 09/15/2020
WASHER MAYTAG MVWB765FW1 unit not filling and giving error code LF. I tested unit and found failed fill valve causing code. Ordering new fill valve. ; ordrng 1 W11165546 (valve)
Near Bakersfield, CA 93308
Dane
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 On arrival the unit was not making ice. Attempted to put unit into diagnostic and check for icemaker photos. Not go into diagnostic. The unit needs new user interface; rqstng P&A on 1 W11405309 (UI)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/15/2020
WASHER WHIRLPOOL WTW7120HW0 Customer stated that the unit is shaking on heavy loads in spin cycle. Per customer video unit is off balance and possibly overloaded. Checked unit for error codes. No codes present. Ran unit in diagnostics all works good at this time. Customer to sort loads better.
Near Los Banos, CA 93635
Kenneth
Job Details: 09/15/2020
WASHER WHIRLPOOL MVWX500XW2 Installed actuator and tested. Unit is working properly.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 09/15/2020
FREEZER MAYTAG MFI2570FEZ07 Customer stated that the ice maker stops then starts again. Removed and replaced ice maker tested all works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer stated that freezer light is not coming on in the freezer. Found door switch frozen causing light to not come on defrost and switch tested all works good at this time. This is a recall on G.I. please pay me for the call
Near Newman, CA 95360
Kenneth
Job Details: 09/15/2020
WASHER WHIRLPOOL WTW8040DW0 Unit not advancing due to bad water valve. Long fill and inlet temp fault. Ordering new water valve. Hingr locked up not allowing lid to open and close properly. Broke lid. Ordering hinges and lid. ; ordrng 1 W11220230 (Valve) and 1 W11101059 (Lid) and 1 W10861714 (Hinge) and 1 W11023747 (Hinge)
Near Merced, CA 95348
Kenneth
Job Details: 09/15/2020
MICROWAVE WHIRLPOOL JMC2127WS00 Installed control and now receiving communication error between UI and AM. Ordrring control and UI. Customrr id gonna talk tonjenn air before scheduling new appointment. ; ordrng 1 W10485051 (Console) and 1 WPW10350780 (Control)
Near Upland, CA 91784
Tyler
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Customer stated that the lights are out in freezer. Found failed module. Removed and replaced module. Tested all works good at this time. Pre I’d part never picked up cancel order. This is a recall on G.I. please pay me for the call.; used 1 W11462342 (MODULE) from stock
Near Merced, CA 95341
Kenneth
Job Details: 09/15/2020
WASHER MAYTAG MVWB835DW4 Found unit with a faulty hinge. Hinge locked up and wouldn't allow lid to open. Ordrring hinges and lid. Lid broken due to faulty hinge. ; ordrng 1 W11259006 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge)
Near Dos Palos, CA 93620
Kenneth
Job Details: 09/15/2020
WASHER MAYTAG MVWX655DW0 Unit shaking violently. Hub worn again causing excessive vibrations of basket. And suspension is worn causing entire unit to shake. Ordrring hub and suspension. Rescheduled customer for friday 9-18-20; ordrng 1 W10528947 (Hub) and 1 W11130362 (Suspension)
Near Riverside, CA 92503
Kevin
Job Details: 09/15/2020
WASHER MAYTAG MVWB765FW Customer stated the unit is stopping mid cycle. I found error codes for over loaded and suds when customer is not overloading. I tested slider. Slider and drive system is good. Failed main control. Removed and replaced main control. Tested unit. All tests good.
Near Los Angeles, CA 91326
Randy
Job Details: 09/15/2020
RESIDENTIAL REFR KITCHEN AID KBSD608ESS Found bushing stripped. Needs new shim hinge kit per Technical Service Pointer #: W11170909BAlso bushing stripped. Cx prefers late Friday. ; ordrng 1 W11171640 (shim-hinge) and 1 W11418227 (EXTENSION ) and 1 WP2266880 (bushing) and 1 WP2307857 (extension)
Near Riverside, CA 92506
Kevin
Job Details: 09/15/2020
DISHWASHER AMANA ADB1400AGW1 Customer stated the unit is not cleaning. I tested unit through diagnostic. All tests good. Instruct customer on tips to improve wash performance.
Near Ventura, CA 93003
Aaron
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced the freezer lights tested unit operations ok now at this time
Near Los Angeles, CA 91325
Randy
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Found unit not closing properly at gaskets. Cx wanted me to flip the doors the way they opened. Flipped doors. Now opens. From the right side. Unit is normal and all functions working now. Used heat gun to mold back in to shape. Cx approves job complete
Near Agua Dulce, CA 91350
Randy
Job Details: 09/15/2020
OVEN WHIRLPOOL WGG555S0BS06 "Found unit not igniting the bake cycle on small oven, found broiling works but igniter is not firing up there. Needs new ignitor. ; ordrng 1 W10342661 (tubing-gas) and 1 WP7432P143-60 (igniter- b)"
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/15/2020
DRYER WHIRLPOOL WGD5100HC0 Customer stated that the unit is making a vibration noise during the cycle. Cycle tested unit with a load for over 5 minutes and found noise coming from blower wheel. Ordering blower wheel and motor in stock.; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel)
Near Moreno Valley, CA 92555
Kevin
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KBSD602ESS01 Dent on top grill and discoloration and scratch on right side door skin. Removed and replaced door skin and top grill. All tests good.
Near Riverside, CA 92507
Kevin
Job Details: 09/15/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Unit not washing dishes. New construction, water valve under sink is missing on/off knob and water is off. Instruct customer to call KB Homes to correct. Dishwasher tests good."
Near Riverside, CA 92507
Kevin
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KRSF505ESS00 wires broken on base of FC door. Ordering door. ; ordrng 1 LW10755680 (dor-fip)
Near Moreno Valley, CA 92557
Kevin
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Unit not dispensing water. Unit just installed. Installers didn’t turn water on behind unit. I turned water on. Tested unit. All tests good.
Near Fresno, CA 93722
Irvin
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 Cx says the unit is making a noise. The dampener is clicking. Installed replacement dampener. Powered unit cycled on normal sounds. All ops normal. ; used 1 W11204060 (DAMPENER ) from stock
Near Los Angeles, CA 91342
Raymond
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Upon arrival compressor pulling locked rotor amps. Replaced compressor, dryer, and start device. Charged with 5.3 oz of r134a, tests, unit functioning as designed."
Near Los Angeles, CA 91324
Randy
Job Details: 09/15/2020
RESIDENTIAL REFR WHIRLPOOL WRF560SEYM05 "Found broken icemaker wires are ripped replaced with truck stock client doesn’t have shut off arm and his ice tray shattered. Ordering tray shut off arm ; ordrng 1 WPW10378263 (pan-ice) and 1 WPW10474785 (arm-shut), used 1 4317943 (ICEMAKER) from stock"
Near Burbank, CA 91504
John
Job Details: 09/15/2020
DRYER MAYTAG MGDC465HW0 "The dryer will not heat up at all. Replace the igniter assembly, the dryer tested good. The ducting is clear and clean. Gave the customer some explanations on how to use the dryer"
Near Moreno Valley, CA 92551
Kevin
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL MSS26C6MFW00 "Unit not cooling. I found frozen over FC evaporator causing airflow loss. Ran diagnostic, heater not coming on. Ordering heater and main control. Bi metal passed test. Customer will defrost prior to repair. ; ordrng 1 W11035841 (cntrl-elec) and 1 WPW10495967 (heater)"
Near Selma, CA 93662
James
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL ED5LHAXWB00 Found unit not dispensing water through water dispenser on front door. tested dispenser found arm not working. ordering new dispenser arm clip and fittings will return when parts arrive; ordrng 1 8201537 (fitting) and 1 WP2194719 (clip) and 1 WPW10152859 (arm-dispsr)
Near Moreno Valley, CA 92553
Kevin
Job Details: 09/15/2020
RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 Went to install parts and found broken pin inside connector under unit. Wire connector is in a unrepairable part of harness. Need to move call for weekday to call tech line to verify unrepairable. ; schdld next appmnt for 9/17 THU !
Near Bakersfield, CA 93313
James
Job Details: 09/15/2020
WASHER AMANA NTW4516FW0 "Found broken wire to drain pump, repaired wire and retested.Tested ok"
Near Bakersfield, CA 93306
James
Job Details: 09/15/2020
RANGE WHIRLPOOL WEG745H0FS0 "Replaced defective blower motor, control board and wire harness. Reassembled and heated oven to 350 without failure.Tested ok"
Near Burbank, CA 91504
John
Job Details: 09/15/2020
COOKTOP KITCHENAID KGCC566RBL07 "The large grate is broke and The other one is cracked, noticed the picture I took. Also, the small grate is turning red in one section. I ordered two more great.; ordrng 1 8285881CB (grate-brnr) and 1 W11242864 (GRATE)"
Near Bakersfield, CA 93312
James
Job Details: 09/15/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Removed and replaced defective detergent dispenser.Tested ok
Near Fresno, CA 93710
Irvin
Job Details: 09/15/2020
DRYER MAYTAG MEDC465HW0 "No heat? Confirmed. Checked the unit components found failed thermal fuse. Replaced, test passed. All ops normal. ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Los Angeles, CA 91331
Raymond
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Upon arrival fc light switch broken, needs switch.; ordrng 1 W11396033 (SWITCH)"
Near Pasadena, CA 91101
Francisco
Job Details: 09/15/2020
OVEN WHIRLPOOL CWG3600AAS13 Checked unit found leak at regulator. Removed added pipe sealant unit checked ok. Advised cx to monitor and call back if she has any issues.
Near Los Angeles, CA 91401
Raymond
Job Details: 09/15/2020
REFRIGERATOR JENN-AIR JF42NXFXDE00 "Installed control and tested, unit not turning on. Need to call tech line.; schdld next appmnt for 9/14 MON !"
Near Fresno, CA 93727
Irvin
Job Details: 09/15/2020
OVEN WHIRLPOOL WOS72EC0HS01 Removed power from unit. Replaced components. Powered and programmed unit. All ops normal.
Near Los Angeles, CA 90272
Isidore
Job Details: 09/15/2020
WASHER WHIRLPOOL WFW94HEAW0 "Found and verified motor control WPW10374126 267.32 F6 E1 , lost communication with control.Customer declined service at this time."
Near Simi Valley, CA 93065
Joe
Job Details: 09/15/2020
KITCHEN WHIRLPOOL KDTM804ESS2 Replaced spray arm and retainer. Found unit pulling 7 amps from heater job complete
Near Altadena, CA 91001
Francisco
Job Details: 09/15/2020
OVEN JENN-AIR JJW3830DS03 "Checked unit found unresponsive control panel. Checked connections, all good. Removed and replaced ui console and programmed model # unit now working properly."
Near Pasadena, CA 91103
Francisco
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Not a recall, new issue. Removed and replaced light module, unit now working as intended."
Near Los Angeles, CA 90272
Isidore
Job Details: 09/15/2020
WASHER MAYTAG MVWB965HC0 "Found cabinet W10763699 damaged on front, test washer for codes and leaks. No problems found or duplicated.; 1 W10763699 (cabinet)"
Near Westlake Village, CA 91361
Joe
Job Details: 09/15/2020
DISHWASHER KITCHENAID KUDS30FXSS8 Replaced water valve job complete
Near Los Angeles, CA 90272
Isidore
Job Details: 09/15/2020
DISHWASHER KITCHENAID KDTE204GPS0 "Found adjuster WPW10546503 27.16 left side broken, upper rack coming ( customer has upper dish rack rails)apart per technical service pointer W11296667 s22915,Parts ordered ; rqstng P&A on 2 WPW10546503 (adjuster 27.16)s"
Near Fresno, CA 93727
Irvin
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FBS00 The fresh food section evap coil is frosting up. Ordering the part ; ordrng 1 W10815735 (cover-evap)
Near Malibu, CA 90265
Joe
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced thermister making Tuesday checkup appointment.
Near Dos Palos, CA 93620
Kenneth
Job Details: 09/15/2020
DRYER WHIRLPOOL WED6620HC1 Found unit with no heat. Found unit with inadequate voltage to dryer. Not getting 240 volts. Informed custimer to call out an electrician. Possible outlet issue. L1 to N no voltage. L2 to N 120 volts. L1 to L2 is getting 78 volts.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer is concerned of broken ice maker. I checked the unit and I father ice maker thermistor detach from the tray. Ordered Ice Maker and rescheduled.; ordrng 1 W10873791 (icemaker)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/15/2020
RANGE WHIRLPOOL WFG525S0JS0 "Checked operations unit is working as designed , no gas leaks , customer is not accustomed to the noises this oven does with the direct spark ignition noises and poof when oven burner turns on every time it calls for heat , this is operating correctly check the burner and it is a clean burn no broadcast smell when the unit is on customer instructed on proper operations of this unit the biggest concern customer had was that there was a click and poof noise after it already started and ran and I let her know that every time the unit need a key to maintain temperature is that this would happen and it is normal referred her back to the owners manual go to troubleshooting and look up noises this is a normal and proper operations of this particular direct spark nation system no repair needed customer instructed"
Near Fresno, CA 93704
Irvin
Job Details: 09/15/2020
RANGE WHIRLPOOL JGS9900CDF01 Tech error didn’t plug motor back in. Corrected and test pass.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/15/2020
RANGE KITCHENAID KSIB900ESS2 Customer is concerned of oven not working properly. I the oven at 350*F to find the average temperature. The oven doesn’t exceed the 290*F. Ordered parts related to fix the problem and rescheduled. ; ordrng 1 W10779716 (elmnt-bake) and 1 W11100622 (cntrl-elec)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced the main board tested ok now at this time
Near Santa Maria, CA 93454
Jim
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS00 Frost on fresh food evaporator ; ordrng 1 W10889360 (cover-evap) and 1 W11332011 (BOARD)
Near Simi Valley, CA 93065
Aaron
Job Details: 09/15/2020
FREEZER WHIRLPOOL KSSS42QMW01 " Unit is no longer working correct unit DC circuit is intermittently failing and resetting At times will call OK then stops unit needs a new control board assembly and evaporator fan motor necessary to correct the issues ; ordrng 1 W10818296 (cntrl-elec) and 1 W10822580 (evap fan motor)"
Near Santa Maria, CA 93458
Jim
Job Details: 09/15/2020
DRYER MAYTAG MGDX655DW2 Unit fails heating after 30 minutes. Vent test ok; ordrng 1 W10823508 (burner-gas)
Near Fowler, CA 93625
James
Job Details: 09/15/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 Installed all components and unit is now working as intended. Customer approves functions at this time.
Near Adelanto, CA 92301
Darren
Job Details: 09/15/2020
WASHER MAYTAG MVWB835DW4 "Removed an object from underneath washer, rotor would lightly rub during agitat."
Near Burbank, CA 91504
John
Job Details: 09/15/2020
WASHER MAYTAG MVWC565FW1 "Customer is wondering why it takes so long to wash, she is using deep fill cycle, also using the hot water only, and two rinse cycles. I gave her some instructions if she wants a shorter wash duration. But she likes the way it washes. The washer tested good."
Near Fillmore, CA 93015
Aaron
Job Details: 09/15/2020
WASHER MAYTAG MVW7230HW0 "Unit has cracked agitator, replaced tested operating ok now at this time"
Near Apple Valley, CA 92307
Darren
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced sensor and control, unit started normally."
Near Fresno, CA 93702
Irvin
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Removed power replaced the control. Powered unit cycled on. All ops normal.
Near Los Angeles, CA 91344
Randy
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Found lights not working in unit and not cooling at times per client. Currently freezes but no lights. Found bad deli drawer control board causing unit to not function properly. Ran diagnostics on compressor but not coming on. Not sure why not running. Tried to order compressor but part is only available from tech line. Will call on Monday. Possible sealed system issue.Unit has ice build up in freezer from unit building up ice not going into defrost properly. Thermistors passed but will need techline for this one; ordrng 1 WPW10677118 (cntrl-elec)
Near Hanford, CA 93230
Enrique
Job Details: 09/15/2020
REFRIGERATOR KITCHEN AID KRFC300ESS01 "Customer concerns , water dispenser leaking and condenser tubing makes rattling loud noise . Tech line instructed to install tube fitting on water reservoir and grommets on condenser tubing . ; ordrng 4 W10852725 (grommet)s and 1 WP2198677 (connector) and 1 WP2300868 (fitting) and 1 WP4373559 (fitting)"
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 09/15/2020
DISHWASHER KITCHENAID KDPE234GPS0 Customer was concerned of dishwasher not running. I checked the unit and I found the dishwasher door out of alignment. Adjusted the door an ran a complete diagnostic test. Tested ok.
Near Bakersfield, CA 93306
Patrick
Job Details: 09/15/2020
DISHWASHER WHIRLPOOL WDT730PAHW0 Checked for blockage in pump. None. Needs new pump ; ordrng 1 W10876537 (drain pump)
Near Victorville, CA 92392
Darren
Job Details: 09/15/2020
DRYER MAYTAG MGDB835DW0 "Replaced idler pulley and belt, unit checks out okay."
Near Bakersfield, CA 93314
Dane
Job Details: 09/15/2020
WASHER MAYTAG MHW8630HW Arrival the unit was not draining. Found the unit had a loose connection at the drain. Secured connection at drain pump and tested unit. Unit functions normal now
Near Beverly Hills, CA 90210
Isidore
Job Details: 09/15/2020
DRYER WHIRLPOOL WGD96HEAW2 "Found thermal fuse open, removed top and front panels, old open fuse. Installed new fuse and reinstalled panels. Test dryer operation. Dryer working at this time."
Near Castaic, CA 91384
Raymond
Job Details: 09/15/2020
WASHER MAYTAG MVWB865GW0 "Installed agitator, tested, unit functions as designed."
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Customer was concerned of fresh food compartment not cooling. I checked the unit and I found an iced up evaporator due to an open defrost thermostat. Manually defrosted and replaced Wire Harness (WPW10224292). Tested ok.
Near Modesto, CA 95354
Cruz
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Fixed- installed new parts (fan, ice maker, cntrl elec, ) water filled mold in diagnostic test 45- no codes, allow 24 hrs for ice production, cooling and temps are working fine at this time. Cx ok repair"
Near Kingsburg, CA 93631
James
Job Details: 09/15/2020
ICEMAKER MAYTAG MIM1555ZRS0 Checked main board and found low voltage. Ordering new control board. Will return when parts arrive. Office to figure difference in price for customer. ; ordrng 1 W11034363 (cntrl-elec)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 09/15/2020
DRYER MAYTAG MED6230HW0 Customer was concerned of dryer not running. I checked the unit and I found the drum not turning due to damaged pulley and belt. Removed and installed a Dryer Repair Kit (4392067). Tested ok.
Near Coalinga, CA 93210
Enrique
Job Details: 09/15/2020
DISHWASHER MAYTAG MDB4949SHZ0 "Customer concerns , dishwasher not cleaning dishes nor dissolving detergent . Bad wash motor ,Customer will buy new dishwasher . "
Near Santa Clarita, CA 91355
Raymond
Job Details: 09/15/2020
REFRIGERATOR KITCHENAID KRFC302EPA02 "Installed slides, tested, unit functions as designed."
Near Bakersfield, CA 93312
James
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Unit has no cooling. No frost pattern on evap. Ordering new compressor and evap kit and starter, requesting sealed system tech to finish unit. ; ordrng 1 W10779331 (compressor) and 1 WPW10608485 (evaporator)"
Near Hesperia, CA 92345
Darren
Job Details: 09/15/2020
WASHER WHIRLPOOL WTW8000DW5 "No lid lock codes, ran through calibration, cycle tested unit several times in spin, no failures. Customer will video if it happens again."
Near Los Angeles, CA 91040
Rich
Job Details: 09/15/2020
DISHWASHER KITCHEN AID KDPE234GPS0 "Mounting brackets missing, reroute for part. Please send local tech.; ordrng 2 WP8269145 (brckt-mtg)s"
Near Castaic, CA 91384
Raymond
Job Details: 09/15/2020
WASHER AMANA NFW5800HW0 "Replaced bellow and tested, unit functions as designed."
Near La Puente, CA 91746
Stephen
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Ran diagnostics. In test # 56 had E2 error code. Replaced ice maker, reset control. Ran ice maker diagnostics. No error codes found. Harvesting and filling properly at this time. Instructed customer to allow 3 days for ice, to replace water line and saddle valve with full flow valve and PEX or copper tubing. Complete."
Near Los Angeles, CA 91436
Danny
Job Details: 09/15/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Unit is not dispensing water and no ice Found water supply line kink Reinstall water supply and level nit out and adjusted doors Test unit and unit is dispensing water Advised client to allow 24hrs for for a full bucket of ice Adjusted temp Unit is working properly