Near Covina, CA 91723
Stephen
Job Details: 07/23/2020
DRYER - GAS MAYTAG MGDX655DW2 "Found door switch lever broken. Needs door switch, catch.; ordrng 1 WPW10569603 (SWITCH- DOOR ) and 1 WPW10610880 (CATCH)"
Near Yucaipa, CA 92399
Rod
Job Details: 07/23/2020
WASHER MAYTAG MVWB835DW3 Won’t operate at times. Confirmed Found pump barely connected and reconnected.Ran diagnostics and as designed operation returned
Near Yucaipa, CA 92399
Rod
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL KDTE334GPS0 Slide for dispenser fell apartConfirmed Reinstalled dispenser components with no issues. As designed op returned
Near Glendale, CA 91208
Leon
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cx states that unit is not working properly food freezing in fresh food section Ordering dumper diffuser and thermistor ; ordrng 1 W10280385 (thermistor) and 1 W11175955 (diffuser)
Near Glendale, CA 91207
Leon
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW7500GW2 Cx states that unit is not working properly After running diagnostic check find error code F9E1Unit is shut down during the cycle Lights are blinking on console ; ordrng 1 W10727777 (pump-water) and 1 W11040850 (cntrl-elec) and 1 W11043822 (console)
Near Caruthers, CA 93609
Jonathan
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Installed compressor and dryer vacuumed to 500 microns charged system tested working to spec
Near Los Angeles, CA 91367
Isidore
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW3090JW0 "Joel. SR 7728395928Removed and installed new ACU , test washer gave F25 error , not an error ghost/ not in tech sheet verified with technology support, ran rinse cyc paased checked connections everything ok, washer working at this time, no new codes duplicated"
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW75HEFW0 "Found drain is backing up see Sr pics, customer advised to get plumber."
Near Los Angeles, CA 91364
Isidore
Job Details: 07/23/2020
DISHWASHER WHIRLPOOL KDTE254ESS2 "Removed dishwasher, old upper rack tracks and adjusters, per technical Service Pointer #: W11296667, installed new upper rack tracks and installed new upper rack adjusters. Test dishwasher operation ok at this time"
Near Arcadia, CA 91007
Juan
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL KBLO36FTX02 "Ice build up in freezer, noisy evaporator fan. Unit does not power on. Main control board needs to be replaced. Control board is no longer available. Unable to complete repair. Evaporator fan would also need to be replaced. Unable to quote price for board"
Near Strathmore, CA 93267
James
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW92HEFC0 "Unit had stuck drain pump. Basket filter clear and drain hose clear. Pump not running. Ordering new. ; ordrng 1 WPW10605427 (pump-water)"
Near Porterville, CA 93257
James
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Found unit not making ice regularly. Evap fan not running, ordering new evap fan motor, wire harness, water valve and ice maker. Will return when parts arrive. ; ordrng 1 W11405276 (WIRE HARNESS) and 1 WP2315549 (evap fan motor) and 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
Near Tehachapi, CA 93561
Patrick
Job Details: 07/23/2020
WASHER MAYTAG MHW8200FW Removed and replaced bellow. Tested unit. All ops checked good
Near Paso Robles, CA 93446
Tom
Job Details: 07/23/2020
DRYER MAYTAG MGDX655DW2 "Ran unit, Timer making excessive noise, not progressing correctly, unit runs correctly in Timed Dry Cycle, order and replace Timer, Temp Switch, and Moisture Sensor./Timer - (WPW10642928)Temp Switch - (W10562713)Sensor - (W10853313); ordrng 1 W10562713 (switch) and 1 W10853313 (sensor) and 1 WPW10642928 (timer)"
Near Bakersfield, CA 93307
Patrick
Job Details: 07/23/2020
DRYER MAYTAG MGD5100DW0 "Needs rear seal, repair kit and thermal cut off is bad. Quoted 417.14. Didn’t approve"
Near Paso Robles, CA 93446
Tom
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found bottom of Right RC Door expanded, Door no longer resting on Hinge correctly. Order and replace Right RC Door, Door Stop, Door Closure, and Lower Hinge./Right RC Door - (LW10413519) STAINLESSRight Lower Hinge - (W11417064)Door Stop - (WPW10397055)Door Closure - (WPW10470155)/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 LW10413519 (dor-fip ms) and 1 W11417064 (HINGE-DOOR) and 1 WPW10397055 (bracket) and 1 WPW10470155 (cam-door)"
Near Paso Robles, CA 93446
Tom
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Found water leaking underneath IM at front, one ice cube is smaller than the others, ice tray leaking. Order and replace IM./IM - (W10884390)/NOTE - PART OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10884390 (icemaker)"
Near Merced, CA 95340
Kenneth
Job Details: 07/23/2020
ALPHA WHIRLPOOL WFW95HEDW0 Quick wash time show 63 minutes. Hug when you press start it jumps to normal 26 minutes. Custkner informed me that a friend came and cleared drain pump. Cleared error codes and ran diagnostics. Unit working properly. Informed custoner to finish out the quick wash cycle and the time should go back down to proper time. Customer will call if problems continue.
Near San Miguel, CA 93451
Tom
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Found ice build up on Evap Cover, order and replace Evap Cover and Control Board per Service Pointer W11329116C, S-Code S27311./Evap Cover Assembly - (W11167902)Control Board - (W11333076)/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CNTRL-ELEC)"
Near Riverbank, CA 95367
Cruz
Job Details: 07/23/2020
DRYER WHIRLPOOL WED4850HW0 "Fixed for fcc- found unit not starting, checked for voltage at wall outlet and found 240v, removed back panel and tested thermal fuse, thermal cut off and found them to be bad, installed new ones (thermal fuse, thermal cut off) reassemble back panel and then tested unit in a high heat cycle it heated fine, runs quiet, good air, cx ok repair. ; used 1 279769 (THERMAL CUTOFF) from stock"
Near Rialto, CA 92377
Tyler
Job Details: 07/23/2020
WASHER MAYTAG MVWB865GC0 Customer stated that the unit is not draining. Found drain pump is loud and not moving water. Ordering pump not in stock. ; ordrng 1 W10876600 (drain pump)
Near Riverbank, CA 95367
Cruz
Job Details: 07/23/2020
OVEN WHIRLPOOL WFG525S0HS Cx cancelled at door
Near San Luis Obispo, CA 93401
George
Job Details: 07/23/2020
DRYER MAYTAG MGDB835DW4 Installed part still squeaking need to replace idler pulley assembly ok to order.; ordrng 1 W10837240 (idler pulley)
Near Fresno, CA 93711
Timothy
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Unit needs a dispenser waterline.; ordrng 1 WPW10499015 (tube-water)
Near Los Angeles, CA 90272
Isidore
Job Details: 07/23/2020
WASHER WHIRLPOOL WFW9550WW10 "Chris Sr 7728393062 Found F 22 control error CCU WPW10424936 , water fills when not in use, water valve WPW10247306, door latch WP8183270 if needed not locking , but works in diagnostics, parts ordered; ordrng 1 WP8183270 (latch 123.90) and 1 WPW10247306 (valve 94.77) and 1 WPW10424936 (cntrl-elec 266.09)"
Near Oxnard, CA 93030
Joe
Job Details: 07/23/2020
DRYER WHIRLPOOL MODEL Replaced dryer repair kit and tested unit. Job complete
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/23/2020
WASHER WHIRLPOOL MHW8200FW0 "Found F1E1 ACU W11201292 error verified cleared code test failed, part ordered. Note washer dryer stacked customer is to bring down dryer before service; ordrng 1 W11201292 (cntrl-elec)"
Near Bakersfield, CA 93306
Patrick
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Tightened handle. All ops checked good
Near Monrovia, CA 91016
Juan
Job Details: 07/23/2020
RANGE HOOD KITCHEN AID KXD4630YSS4 "Motor was defective (it was locked up) in the process the screw that holds the arms together broke off, part of it is stuck on the treads of the upper arm. Upper arm and screws need to be replaced, and motor needs to be reordered.; ordrng 1 WPW10421280 (arm-motor) and 1 WPW10422764 (screw) and 1 WPW10422765 (screw) and 1 Wpw10398274 (motor)"
Near Bakersfield, CA 93311
Jim
Job Details: 07/23/2020
GRILL KITCHEN AID 720-0826E The wheels are separating , Urners is getting the parts for us.
Near Merced, CA 95340
Kenneth
Job Details: 07/23/2020
WASHER MAYTAG MVWB865GW00 Not dispensing soap. Long fill error. Replaved water valve with Pre-ID and tested jnit. Unit is now workkng properlt.
Near Bakersfield, CA 93314
Jim
Job Details: 07/23/2020
COOK TOP WHIRLPOOL W3CG3014XS02 Steve at Whirlpool recommends replacing regulator but there is nothing else that can be changed to remove the yellow. Received a service number of 7728396673. Replaced regulator and no change in flame. There is no further repair I can do to change the flame. There is no air flow adjustment
Near San Luis Obispo, CA 93401
George
Job Details: 07/23/2020
WASHER MAYTAG MVWB865GW0 Found washer display not corresponding ok to replace display control.; ordrng 1 W11135391 (console)
Near Bakersfield, CA 93306
Patrick
Job Details: 07/23/2020
WASHER MAYTAG MHW6630HC0 Removed and replaced control and drawer. Tested unit. All ops checked good
Near Arroyo Grande, CA 93420
George
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found refrigerator intermently not making ice found bad ice maker ok to order.; ordrng 1 W10884390 (icemaker)
Near Bakersfield, CA 93307
Patrick
Job Details: 07/23/2020
DRYER MAYTAG MGD5100DW0 "Needs rear seal, repair kit and thermal cut off is bad. Quoted 417.14. Didn’t approve"
Near Fresno, CA 93710
Timothy
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 The doors were reversed by the installer. The customer paid for the doors to be reversed. When the doors were reversed the installer did not ensure the gasket for the FC or RC were sealing. Steamed gasket and ensured the door Gasket was sealing. Customer states they also ordered an IM assembly for their maintenance person to install. They found the IM could not be installed because the harness would not allow for correct installation. Looked up IM for this unit there are several part #s. I feel this would be the proper IM assembly for this unit. There should be a longer fill tube too and this part states this is part of this assemblyPart #W11416492
Near Simi Valley, CA 93065
Joe
Job Details: 07/23/2020
WASHER MAYTAG MVWB835DW1 Unit needs both control boards due to a f6e2 error code and the unit not responding to any commands. ; ordrng 1 W10861510 (console)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced a Freezer Door (LW10728959). Tested ok.
Near Bakersfield, CA 93311
Dane
Job Details: 07/23/2020
WASHER WHIRLPOOL MHW4300DW0 Unit needs new control board. ; ordrng 1 W11030502 (cntrl-elec) and 1 WPW10448876 (switch-wl)
Near Merced, CA 95340
Kenneth
Job Details: 07/23/2020
ICEMAKER WHIRLPOOL KUIC18NNZS0 Unit not making ice. Found ckndenser completely blocked with 1/2 inch if dust. Informed custkmer tk vacuum. Condenser fan motor not turning. Not allowing proper cooking. Ordering ckndenser fan motor. Rescheduled customer for saturday 7-25-20; ordrng 1 W10124096 (Condenser)
Near Wasco, CA 93280
James
Job Details: 07/23/2020
WASHER MAYTAG MVW6230HW0 Found unit not siphoning fabric softener. Passed all testing. Ordering new water valve and soap drawer. ; ordrng 1 W10861667 (drawer) and 1 W11220230 (valve)
Near Ceres, CA 95307
Cruz
Job Details: 07/23/2020
WASHER WHIRLPOOL WTW5000DW3 "Complete- unit is working as designed- cx claims baskets is banging side when spinning, checked unit for codes found f0e5 over loading code, Instructed customer on loading techniques, what cycles to use, minimize wash loads, calibration pass auto test pass as well, cx ok repair."
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDTE254ESS2 "Customer is concerned of dishwasher leaking and property damage. I checked the unit and I found the dishwasher leaking through the diverted motor (See pictures), also the Detergent Dispenser is damaged."
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Customer was concerned of refrigerator not dispensing ice cubes. I checked the unit and I found the auger(Dispenser) solenoid stuck. Removed Solenoid and adjusted. Tested ok.
Near Bakersfield, CA 93314
Jim
Job Details: 07/23/2020
WASHER AMANA NTW4516FW3 Cold valve is faulty; ordrng 1 W11210463 (valve)
Near Atascadero, CA 93422
Tom
Job Details: 07/23/2020
REFIRGERATOR WHIRLPOOL WRX988SIBM00 "Installed Evap Motor, visual confirmation of frost pattern forming, diagnostics checks okay. No damage to unit or home from tech, job complete."
Near Los Angeles, CA 91436
Randy
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDTM704EBL Found broken track. Removed and replaced left and right tracks. Cx instruct in rack use and care. Showed how to lower and higher the racks. Cx approves. Job complete.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/23/2020
DISHWASHER KITCHENAID KDTE504DSS0 Customer cancel the call at the door.
Near Bakersfield, CA 93312
Jim
Job Details: 07/23/2020
WASHER WHIRLPOOL MVWB835DC4 Replaced board and user interface. Calibrated the unit. All test ok
Near Los Angeles, CA 91436
Antonio
Job Details: 07/23/2020
WASHER MAYTAG MHW8630HW0 SR.7728397638 Called tech line regarding client’s issue with the washer. Tech line suggested to reverse hose to load and go dispenser
Near Nipomo, CA 93444
George
Job Details: 07/23/2020
WASHER MAYTAG MVWB766FW1 Found water trickling need to replace valve ok to order part.; ordrng 1 W11172234 (housing)
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/23/2020
REFRIGERATOR KITCHENAID KSSC42QMS00 Customer is concerned of refrigerator not producing ice. I checked the unit and found Optics not working. Ordered a Optics (W10757851) and rescheduled.; ordrng 1 W10757851 (optic bd set ref)
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 07/23/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Unable to install the Water Pressure Regulator (W10786952) in the existing incoming refrigerator water line, ordered Water Tube Kit (8212547RP) and rescheduled.; ordrng 1 8212547RP (tube-water)"
Near San Bernardino, CA 92407
Rod
Job Details: 07/23/2020
M/W OTR WHIRLPOOL UMV1160CB8 Confirmed magnetron was shorted. Two burn marks on magnets.Found no other issues visually melted liner at back of cavity at stirrer chamber. Cavity replacement and mag transformer need replacement ; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr)
Near Strathmore, CA 93267
Chase
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cx concerned about the sound of evap fan motor when it turns on. Instructed cx this is a normal operating sound. Also cx way over loading unit. Called into WPL to document situation. Spoke with Dan. Per WPL unit is working by design. Unit working by design. Job complete. SR#7728366709
Near Visalia, CA 93291
Chase
Job Details: 07/21/2020
FREEZER WHIRLPOOL WRS555SIHZ00 Customer claims that they will contact Lowe’s to get a receipt so that we can work on it under the first year warranty contract.
Near Visalia, CA 93292
Chase
Job Details: 07/21/2020
REFRIGERATOR AMANA ASI2175GRB01 Ice dispenser not working also unit not cooling properly in RC. Took off back panel found unit and house is infested - destroyed control. Called into WPL to document. Spoke with Andrew. Per wpl warranty voided. Job complete. SR#7728368136
Near Lindsay, CA 93247
James
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed parts and unit now operating as intended. Customer approves functions at this time.
Near Los Angeles, CA 91343
Antonio
Job Details: 07/21/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Drain was clogged. Cleaned out drain and tested cycles. Working ok.
Near Los Angeles, CA 91335
Randy
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID NOSE "Cx cancelled at door. Close out call...."
Near Los Angeles, CA 91403
Randy
Job Details: 07/21/2020
WASHER WHIRLPOOL WFW94HEAW0 Found not dispensing soap properly. Valve won’t release water properly and dispenser is leaking under plastic. Replaced both parts now working as designed no more leaks job complete
Near Bakersfield, CA 93306
Patrick
Job Details: 07/21/2020
DRYER ELECTRIC MAYTAG MVWB450WQ2 Found the unit having issues with a noise. The rotor screw backed out. Reinstalled with thread lock. Tested unit. All ops checked good
Near Fontana, CA 92337
Tyler
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Customer stated that unit was damaged on delivery. Found large dent on left side of fridge that punctured metal foam is visible. Called trade partner for exchange. SR 7728370856.
Near Fontana, CA 92335
Tyler
Job Details: 07/21/2020
M/W OTR WHIRLPOOL WMH31017HS4 Removed microwave from cabinet and removed and replaced fan motor. Tested all works good at this time.
Near Fontana, CA 92337
Tyler
Job Details: 07/21/2020
DRYER WHIRLPOOL NGD4655EW2 "Customer stated that the unit is not drying the clothes. Found unit is short cycling due to restricted vent. Customer to clean vent, tested all works good at this time."
Near Fontana, CA 92337
Tyler
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Customer stated that the water is not cold enough. Showed customer where the reservoir is and how it works. Set temps to correct temps. All works good at this time.
Near Oxnard, CA 93035
Joe
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID KRSC500ESS Contacted whirlpool Techline and they had informed me to replace ui; ordrng 1 W10822646 (cntrl-elec)
Near Upland, CA 91786
Tyler
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Customer stated that the unit is not making ice. Checked for error codes, no codes. Cycled ice maker found unit not cycling. Removed and replaced ice maker cycled and filled with water. All works good at this time."
Near Upland, CA 91786
Tyler
Job Details: 07/21/2020
DRYER AMANA NGD4655EW2 Customer stated that the unit is making noise. Found debris in drum seal. Removed and tested all works good at this time.
Near Los Angeles, CA 91335
Randy
Job Details: 07/21/2020
RESIDENTIAL REFR WHIRLPOOL WRF993FIFM00 Not defrosting properly. Ice maker won’t work. Per servicenpointer replaced board cover and ice maker.;1 W10889841 (cover-evap) and 1 W10898289 (icemaker) and 1 W11389713 (CONTRL)
Near Turlock, CA 95380
Cruz
Job Details: 07/21/2020
DISHWASHER MAYTAG MDB8969SDM0 "Needs more work- oow-L1- cx claims unit will run a cycle for 6-7 hrs estimated time will not count down time stay stuck, door is very hot to touch cx has to unplug unit, checked unit for codes f6-4 stuck cntrl elec, f2-1 stuck key pad, put unit in a diagnostic test mode it completed filled, wash, drain, heated, unit needs a cntrl elec, panel ui ""
Near Los Angeles, CA 91316
Randy
Job Details: 07/21/2020
WASHER WHIRLPOOL WFC7500VW2 F27 error code after running diagnostics test. By the time unit got to test2 it failed. Won’t go further into test. ; ordrng 1 WPW10192966 (cntrl-elec) and 1 WPW10465252 (pump-water)
Near Los Angeles, CA 91403
Randy
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice maker not working tested 44 failed said ice maker motor is faulty.; ordrng 1 W10873791 (icemaker)
Near Montebello, CA 90640
Francisco
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cx adjusted settings prior to visit unit no longer freezing veggies, cycled ice make it is visibly broken,. Removed and replaced ice maker, tested ops unit now working as intended.; used 1 4317943 (ICEMAKER) from stock"
Near Montebello, CA 90640
Francisco
Job Details: 07/21/2020
DRYER WHIRLPOOL MGD7230HW0 "Checked unit found noise when unit is running. Found gasket making contact it’s blower. Disassembled unit corrected gasket and added adhesive, tested ops unit now working as intended."
Near Montebello, CA 90640
Francisco
Job Details: 07/21/2020
ALPHA WHIRLPOOL WFW7590FW0 Checked unit found error code f9 e1. Checked lines found no obstruction. Unit needs new drain pump.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found the ice maker double filling. Needs new ice maker and valve ; schdld next appmnt for 7/23 THU !
Near San Gabriel, CA 91776
Francisco
Job Details: 07/21/2020
WASHER MAYTAG MVWC565FW1 Checked unit found error code f5 e2/f2 e1. Tested latch in manual test mode unit failed. Removed and replaced latch/calibrated/tested ops unit now working as designed.; used 1 W11307244 (LATCH) from stock
Near Bakersfield, CA 93306
Patrick
Job Details: 07/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Removed and replaced. Needs new heater ; ordrng 1 W11226501 (heater)
Near San Gabriel, CA 91775
Francisco
Job Details: 07/21/2020
KITCHEN WHIRLPOOL WFG550S0HZ1 Checked unit found loose screw on hinge receiver. Adjusted and tightened re installed door. Unit now checks ok.
Near Bakersfield, CA 93306
Patrick
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Needs new door. Deformed on the bottom ; ordrng 1 W11435351 (DOOR)
Near Tehachapi, CA 93561
Patrick
Job Details: 07/21/2020
WASHER MAYTAG MVWB765FW3 Found the unit not filling. Water valve error. Needs new water valve ; ordrng 1 W11172234 (housing)
Near Fresno, CA 93723
Timothy
Job Details: 07/21/2020
DRYER MAYTAG MED3100DW "Unit has multiple issues. The rollers and idler pulleys are squeaking and after the unit heats the blower wheel rubs on the housing. Unit will need a dryer rebuild kit, blower and motor . Book as a double call. The blower and motor are usually very difficult to remove and break when separated.; ordrng 1 4392067 (dryer repair kit) and 1 W10847795 (motor-drve) and 1 WPW10211915 (blower wheel)"
Near Fresno, CA 93722
Timothy
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer states the bins don’t get very cold and they have had freezing of spinach in the upper shelves. Inspected unit and found product temperatures as low as 33f (set point is 37f) . Noted product is backed up against the wall which will restrict air flow. Found an item that was causing an air leak at the gasket. Removed item and explained how this effects cooling by allowing moisture in the unit which restricts air flow. Ordering a damper assembly. Went over usage with customer.; ordrng 1 W11164593 (diffuser)
Near Tipton, CA 93272
Chase
Job Details: 07/21/2020
WASHER MAYTAG MVW6230HC0 "Cx concerned of a loud sound when going into spin cycle. Diagnosed unit received no error codes. Unit running through all cycles smoothly with no loud sounds. Cx is concerned about the sound the shifter makes when shifting between agitation and spin cycles. Informed cx this is a normal operating sound. Called this into WPL to document situation. Spoke with Chris. Per WPL, unit is working as designed to and do not send us back out on this issue. Job complete. SR#7728371590"
Near Tehachapi, CA 93561
Patrick
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer has frost build up. Door not sealing all the way. Adjusted door now shutting properly
Near Ivanhoe, CA 93235
James
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Installed start device and relay. Unit started right away. Installed icemaker. Informed cx to allow 12-24 hours for temps to stabilize.
Near Turlock, CA 95382
Cruz
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "File # 7728368054 Ed from whirlpool tech said to replace the heater and cntrl elec due it failed in diagnostic test and connector at the same time. Same issue ice maker producing a batch of ice then will not produce any ice after that check temp in ff 38° no ice maker codes, unit is cooling fine at this time, ordering parts per whirlpool ; ordrng 1 W11087201 (heater) and 1 W11209438 (connector) and 1 W11224256 (cntrl-elec)"
Near Turlock, CA 95380
Cruz
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 "File # 7728359363 found harness wires to be split from opening/closing door causing no power to ice maker and dispenser motor, unit is refurbished from a appliance outlet, unit is cooling fine at this time ; ordrng 1 LW10755680 (dor-fip) and 1 W11172798 (cntrl-elec)"
Near Los Angeles, CA 91326
Antonio
Job Details: 07/21/2020
VENTHOODS WHIRLPOOL UXT5536AAS3 SR # 7728370137. Removed charcoal filter since venting is through the vent pipe. Charcoal filter designed only in case venting inside. Checked unit. Working ok.
Near East Los Angeles, CA 90022
Francisco
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked unit found multiple issues. Unit needs both doors raised, cabinet needs to be sealed and control and thermistor need to be replaced freezing in ffc.; ordrng 1 W10316760 (thermistor) and 1 W11371382 (CNTRL BOX) and 1 WP482338 (adhesive) and 4 WP487802 (washer)s and 1 WP542638 (grease)"
Near Upland, CA 91784
Tyler
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer stated that the ice maker is not working. Removed and replaced ice maker. Cycle tested unit all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/21/2020
REFRIGERATOR JENN-AIR JFFCC72EHL02 Customer stated that the unit is very loud when running sometimes. Ran diagnostics but could not replicate sound. Recorded sound sound like compressor at high speed. All works good at this time.
Near Ceres, CA 95307
Cruz
Job Details: 07/21/2020
DISHWASHER MAYTAG MDB7749AWB2 "File # 7728372691 - s25453- TSP w10727550B- found console ui start button not responding, led light are flashing no operation, found a service pointer located in service matters, found tabs on latch to be broken off will seat inside console, ordering parts for unit- ; ordrng 1 W10811151 (panel-cntl) and 1 W11202746 (cntrl-elec) and 1 WPW10404412 (latch-door)"
Near Paso Robles, CA 93446
Tom
Job Details: 07/21/2020
DRYER WHIRLPOOL WGD4815EW2 "Ran unit, excessive sound from drum rotation. Visual inspection of Support Wheels show a Wheel is coming loose, no retainer. Installed spare Retainer, ran unit, check okay. No damage to unit or home from tech, job complete."
Near Modesto, CA 95350
Cruz
Job Details: 07/21/2020
RANGE WHIRLPOOL WFE320M0ES2 "Needs more work- found bake & broil cycles not working due to a bad cntrl elec, pulled unit and test block terminal and found 240v, ordering part for unit. ; ordrng 1 W11122560 (cntrl-elec)"
Near Weldon, CA 93283
Jim
Job Details: 07/21/2020
REFRIGERATOR WHIRLPOOL WRS315SDHW01 Adjusted door and corrected the door seal.
Near Paso Robles, CA 93446
Tom
Job Details: 07/21/2020
REFRIGERATOR KITCHENAID KSSC48QVS01 "Ran diagnostic tests, Thermistors check good, Evap Fan functional, Condenser Fan not responding, Air Door good, Defrost good. Visual inspection of Evap shows good frost pattern, but weak, upper cabinet excessively hot. Voltage to Condenser Fan good, replace Condenser Fan. Customer states that unit is also not dispensing ice, but is producing ice when FC can reach temps. Visual inspection of Auger Motor Shaft shows no rotation, replace Auger Motor. Tech leaving upper cabinet panels off to relieve the heat from High Side of sealed system, informed customer.; ordrng 1 W10822635 (motor) and 1 W10854034 (motor-cond)"
Near Paso Robles, CA 93446
Tom
Job Details: 07/21/2020
WASHER MAYTAG MHW6630HW0 "Installed Drawer, ran diagnostic tests, ran each Valve for extended period of time, tilted unit back, no leaks detected, no water escaping from Dispenser Drawer, check okay, all components functional. No damage to unit or home from tech, job complete."