Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW8240YW0 Service Performed: Specialist performed diagnosis and found an F-51 error code and lid is clicking when closed. Removed and replaced loose (ROTOR-2801460 with one from truck stock. HINGE (WP8563964) is broken on the left side of the lid. Specialist removed and replaced it as well. Tested all components and unit is working properly . Job completed.
Near Hilmar, CA 95324
Randy
Job Details: 05/11/2018
Maytag dryer model MEDB980BW. complaint is dryer is making a rattling noise. Found belt and wheels to be bad causing noise. Removed and replaced parts, used 1 repair kit test unit unit working properly.
Near Winton, CA 95388
Randy
Job Details: 05/11/2018
WHIRLPOOL REFRIGERATOR MODEL WRS325FDAM02. Freezer is not freezing and fridge is not cooling properly. Units doors not closing properly allowing air to enter the cabinet (when doors scrape together and one hangs open a little). Unit needs new door hinges; ordering 1 W11049959 (HINGE ), 2 W11087140 (HINGE)s, 1 WPW10414753 (hinge-door). removed and replaced hinges. Found doors to be bad causing alignment issue. Unit needs doors. ordering 1 LW10430228 (dor-fip ss), and 1 LW10436760 (dor-fip ss). , Removed and Replaced doors. Still not lining up called tech line and they suggest to drill out brackets to help adjust. Drilled door hinge and added food grade silicone to gasket per tech line last time when I called. Did not change anything and door alignment. Call tech line. Tech line said the unit not repairable.
Near Los Angeles, CA 91326
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRS322FDAB05. Problem description the unit is making a rattling noise when unit turns on Because of this issue pre-id department pre-ordered Wpw10508362/motor-cond. Service preformed specialist found noise is coming from compressor not like a bad compressor noise like a not installed correctly re-secured compressor retested unit and it sounds normal now. Unit works as designed.
Near Atwater, CA 95301
Randy
Job Details: 05/11/2018
washer whirlpool model WFW72HEDW. complaint LC error code, and unit will not power on Control lock activated and cannot deactivate. does not stay powered on. powers off. Unit had lid lock codes. R&R lock. Unit working properly. used 1 WPW10443885 (LATCH) from stock. Job Completed.
Near Ceres, CA 95307
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRS325FDAM04. complaint is the unit is not dispensing water or ice. Removed panel UI and found a wire connector off to switch, reconnect wire back on switch tested ice and water dispenser and found them to be working as designed. Bottom panel is also missing. Ordering bottom panel. ordering 1 WPW10350049 (grille). Installed new part (grille) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine job complete.
Near Keyes, CA 95328
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator model # WRF767SDEM01 . complaint is the unit is not making ice and the top part is not working properly.. Ice maker in refrigerator section is not working properly, also not making ice. also fan inside box is not turning on during diagnostic test 36. Ordering parts ice maker and fan. ordrng 1 W10846539 (fan) and 1 W10917790 (ICE MAKER). Installed new parts (ice maker, fan) into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets are all working fine. Unit is working as designed.
Near Modesto, CA 95356
Randy
Job Details: 05/11/2018
kitchen aid washer. model KDTE254ESS2. unit is leaking. pre ordered a W10300924V (GASKET). Installed new part ( gasket) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks. Inspected and tested unit. Found unit not leaking, ran unit on a full cycle, found no traces of water leaking at the moment, unit is working as designed. ; Job completed.
Near Tracy, CA 95376
Randy
Job Details: 05/11/2018
Maytag refrigerator model MFI2569VEB. No cool inside of both sections. Cleaned lent buildup from condenser, checked compressor wingdings, Replaced start device, unit cooling at this time. used 1 8201786 (START DEVICE,COMBO) from stock
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW4815EW1 Service Performed: Customer was having issue with unit making noise and will not rinse with hot water. Specialist performed diagnosis and found error codes and all components are working properly. Informed customer that unit only washes with cold water. Job completed.
Near Oakdale, CA 95361
Randy
Job Details: 05/11/2018
refrigerator Maytag model MFT2976AEM03. complaint: light is not working. Found led module, out no voltage to side led, freezer module out. Ordered led module & led board. ordering 1 WPW10306786 (invrtr-box) and 1 WPW10637153 (module). , Replaced led module in freezer, all light functioning, tested ok. job complete.
Near Lathrop, CA 95330
Randy
Job Details: 05/11/2018
whirlpool oven WOS51EC0AS04. complaint is Oven temperature is too hot. Found temps 50 degree high with a 20 degree swing, ordered main control & sensor; ordrng 1 W10839510 (cntrl-elec) and 1 W10859573 (sensor). Checked sensor & harness at room temperatures, Replaced sensor & main control board, checked bake and broil functions. unit is functioning properly
We serviced a
Kitchen-aid refrigerator Model # KRFC604FSS00. Unit is not cooling on freezer side.
Model Service preformed specialist found unit is not cooling in freezer at all, some cooling in fresh food area and one line on compressor is frozen from compressor all the way to cabinet. There was no service pointer on this in service matters, called techline
Near Bakersfield, CA 93312
Cher
Job Details: 05/11/2018
On return visit specialist removed and replaced cover evap. Test unit and its starting to cool. Advised customer to allow 24-48 hours for unit to reach proper temperature.
Near Bakersfield, CA 93311
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRF555SDFZ04. Problem description unit is to warm on fridge side. Pre id department ordered Wpw10276647/motor-evap because of unit history and problem description. Service preformed specialist found unit to warm in fresh food section. it measured to 60 degrees. Specialist removed and replaced the evap pre ordered, ran test and unit started to cool. Advised customer to allow 24-48 hours to reach proper temperature.
Near Bakersfield, CA 93309
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # WRS342FIAW00. Service Performed: Customer had issue with unit not dispensing ice or water. Specialist preformed diagnosis and found the solenoid to dispenser on valve not opening when voltage is applied removed and the placed (Inlet valve WPW10445780) . Unit is now making ice and dispensing water. Advised customer to allow 24 hours too completely make a batch of ice. Job Completed
Near Jurupa Valley, CA 92509
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer- Model # WRX988SIBM03 Service Performed: Unit not lighting on ceiling led lights in both cabinets. Specialist went to remove led light module in freezer compartment and found that the foam in liner had pulled wires out of wire connector on the back side. There is not enough wire visible to repair wires. Tried pulling wires out and they didn’t move and felt like they were going to break even more. I called whirlpool regarding the repair being repairable. Sr#7721871567. They are submitting unit for review for replacement. ; Job Cmpltd,
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/11/2018
Roper Washer- Model # RTW4440VQ1 Service Performed: Customer was having issue with unit not starting cycle or having any type of motor movement. Specialist performed diagnosis and determined that the main control was not sending proper voltage to motor. Removed and replaced with one from truck stock (W11201273- Control) Tested unit and all components are working as designed. Job Completed.
Near Riverside, CA 92504
Daniel Lopez
Job Details: 05/11/2018
Roper Washer - Model # RTW4440VQ1 Problem Description: Unit is leaking water while in cycle. Service Performed: Specialist found water leaking onto hot solenoid. Removed and replaced (Valve assembly WPW10144820) as needed. Job completed.
Near Riverside, CA 92508
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Refrigerator- Model # WRX988SIBM01 Problem Description: Unit is having a frost build in the freezer door. Service Performed: Specialist performed diagnosis and determined that the bottom bucket had popped off of tracks and was not allowing door to close properly. defrosted ice build up and corrected right side track. Tested unit. Door now sealing good. ; Job Cmpltd,
Near Bakersfield, CA 93305
Cher
Job Details: 05/11/2018
Whirlpool washer model # WTW5000DW0, Customer having issue with unit being loud while in spin cycle. Based on problem description and previous history pre-id department sent out W11035751/gearcase, W10721967/cam, Wpw10581874/pump-water and W10752283/washplate. When tech arrived he confirmed customers issue found unit not washing and making a bad sound. Found washplate striped removed and replaced washplate. Ran through test and unit works as designed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/11/2018
Roper washer model # RTW4516FW1, the unit will not power on nothing works. Pre-ordered ordrng 1 W11124712/cntrl, W10838613/latch and W10913953/actuator. When tech arrived the unit was dead. No voltage at control. No voltage from incoming power supply. removed and replace control board, inspected unit. Instructed customer to have electrical supply fixed. Unit functions as designed.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/11/2018
Whirlpool Washer - Model # WTW5000DW1 Problem Description: Customer was having issue with unit starting up but not actually starting selected cycle. Service Performed: Specialist performed diagnosis and found main control not sending proper voltage to motor. removed and replaced ( W11158831 Control) - & (Motor-WPw10006487) . Unit is getting proper voltage an motor is responding. Tested and re calibrated it. All works fine . Job Completed
Near Bakersfield, CA 93305
Cher
Job Details: 05/10/2018
Maytag washer model number MHW3505FW, unit is making a sizzling noise when spinning and another weird noise. When tech arrived the unit was making strange sound. Found the bolt on the stater plate loose making stater make strange sound when turning. Secured bolt and tested unit. Unit functions normal now.
We serviced a
Maytag refrigerator model number MFI2569VEM, unit is not cooling in both compartments. Pre-ordered Wpw10310240/cntrl-elec, Wpw10197428/start-dev, W10850438/motor-evap.
Model When tech arrived unit is not cooling removed and replaced parts ordered. Ran diagnostic test again and compressor wont fire up. Ordering W10160407/compressor and WPW10143759/drier-uv.
Near Granada Hills, CA 91344
Cher
Job Details: 05/10/2018
On return visit tech removed and replaced parts ordered ran test and unit kicked on and started to cool advised customer to wait 48 hours to reach normal temp.
Near Los Angeles, CA 91356
Cher
Job Details: 05/10/2018
On return visit customer turned her icemaker back on so water was leaking inside freezer and ice continuing to melt torwards auger motor as of right now it’s working, removed and replaced fan retested job complete unit now cooling as designed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/10/2018
ON return visit tech removed and replaced part and tested unit and it now works as designed. Completes cycles.
Near Pasadena, CA 91104
Allare
Job Details: 05/10/2018
Worked on the
Near Los Angeles, CA 91326
Cher
Job Details: 05/10/2018
On return visit tech removed and replaced parts. retested job complete all burners now ignite as designed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/10/2018
Maytage refrigerator model number MFC2062FEZ01, freezing food in fridge and ice maker is just making one big block of ice. Pre-ordered Wpw10594329/control, Wpw10224292/harns-wire, W10884390/icemaker and Wpw10420083/valve. When tech arrived customer stated unit does not make and gets frost in freezer and moisture in fridge, also states top shelf is broken. Tech lowered legs now unit creates a nice tights seal then had air leak on freezer side also cycled icemaker got no water removed filter and installed bypass still no water found unit has no water pressure to the unit informed customer to call a plumber or to service his soft water system leaving icemaker off.
Near Stevenson Ranch, CA 91381
Cher
Job Details: 05/10/2018
Kitchen-aid refrigerator model number KRMF706ESS01, unit is making aloud humming noise. Pre-ordered W11087438/motor Harness Refer and Wpw10389152/support. When tech arrived he checked unit found frosted over FC evaporator. Ran test 6 got 03. Test38 Sh no resposne. Form heater. Connections are intact. Unit needs controls and evap fan motor with harness, will need to defrost unit before repair. ordrng 1 W10894103 (CNTRL ELEC UI) and 1 W11109595 (MOTOR EVAP) and 1 WPW10675033 (CNTRL ELEC). ON return visit tech removed and replaced both controls also removed and replaced freezer evaporator and relocated thermistor and defrosted evaporator unit now working as designed also changed filter and purged water line job complete.
Near Bakersfield, CA 93312
Cher
Job Details: 05/10/2018
Whirlpool dishwasher model number WDT720PADM0, the racks will not stay up. Pre-ordered 4 Wp8268655/wheel, 2 Wpw10082861/stops and Wp8575897/wheel-tub. When tech arrived the top rack’s would not stay in. Found wheels cracked and stopper is cracked. Installed all four wheels and stoppers and tested unit now works as designed.
Near Bakersfield, CA 93313
Cher
Job Details: 05/10/2018
Whirlpool oven model number WFG361LVB1, ignitor doesn't work in the unit and there's a clicking noise inside unit. Pre-ordered Wp9758079/igntr-oven and Wpw10701462/harns-wire. When tech arrived the oven would not ignite. When put in baking mode there was arcing but not at igniter. Removed and replaced igniter and wire harness. Faulty installation on wire harness cause short and circuit. Unit functions as designed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW5000DW, unit is making a noise. Pre-ordered W11035751/gearcase, W10721967/cam and W10876600/pump-water. When tech arrived the unit was making a strange sound while washing. Found the camp worn down and making bad noises. Removed and replaced camera and tested unit. Unit functions normal now.
Near Bakersfield, CA 93314
Cher
Job Details: 05/10/2018
Whirlpool dishwasher model number WDT970SAHZ0, not cleaning dishes properly. When tech arrived he found smell continues after trying different soap and hotter water. Replacing motor and pump; ordering 1 W10876537 (drain pump) and 1 W11087376 (pump&motor). On return visit tech removed and replaced parts and retested unit and it works as designed now and no longer has a weird smell.
Near Bakersfield, CA 93311
Cher
Job Details: 05/10/2018
Maytag washer model number MHW8000AG0, washer is leaking. When tech arrived he found flow meter is leaking; ordrng 1 WPW10110225 (flowmeter). On return visit tech replaced flow meter. Unit works as designed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/10/2018
Maytag microwave model number MMV4205FZ3, open close error keeps popping up. Pre-ordered Wpw10156813/interlock Bottom, Wp8206419/interlock and 3 W10727360/microswitch. When tech arrived he removed and replaced parts pre ordered ran diagnostic and unit works as designed.
Near Oxnard, CA 93033
Cher
Job Details: 05/10/2018
Maytag dryer model number MGDB835DW4, there's no operation. When tech arrived customer state that unit is not starting. Checked unit and tested. Unit was binding up and not spinning. Disassembled unit and jumpers out door switch and plugged in unit. Raise centrifugal switch and motor started up. Assembled drum and applied same process and drum started spinning. Assembled whole unit and test. Unit is working as design.
Near Oxnard, CA 93033
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW5000DW1, unit is not draining water from clothes. When tech arrived customer states that unit is not draining. Checked unit and ran diagnostics and found error codes F7-E7 F7-E6. Tried to calibrated unit and it’s not completing calibration. During diagnostics at the point of agitation it doesn’t complete it and unit shuts off. Ordered parts.; 1 W11116590/CONTROL-ELECT and 1 W11158831/CAPACITOR. ON return visit tech removed and replaced console, control and capacitor. Calibrated unit and ran daignositcs. Unit is working as designed.
Near Moorpark, CA 93021
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW4816FW1, washer does not agitate and not cleaning the clothes. Pre-ordered W10772621 (screw) and 1 WP3951632 (agitator) When tech arrived customer states that unit is not agitating. Checked unit and agitator is stripped. Ran diagnostics and passed no error codes. Removed and replaced parts pre-ordered. Unit works as designed.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/10/2018
KItchen-AId - Model # KSSS48QKB00 Service Performed: Customer was having issue with unit not sealing correctly, specialist performed diagnosis and found door tweaked. Door was adjusted and fixed -- no door assembly is available for this model. Job completed.
We serviced a
Whirlpool refrigerator model number KSRP25FNSS00, freezer is not freezing properly icemaker wont make ice. Pre-ordered 2198597/ICEMAKER ASSY and W10225581/defrost Bimetal. When tech arrived customer states that unit is not making ice. Checked unit and replaced ice maker and ice maker cycled. Took temperature reading and found the freezer temperature off. Checked unit compressor and it’s way to hot. Ordered parts. ; 1 W10309
Model 1 W10843121 (drier-tube), (CwC), 1 WP2188823 (evaporator),
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/10/2018
On return visit sent sealed system tech and he removed and replaced parts ordered. Ran diagnostic and unit now cools as designed.
Near Oxnard, CA 93036
Cher
Job Details: 05/10/2018
Whirlpool refrigerator model number WRS325SDHZ00, Freezer is freezing everything. When tech arrived customer complaint is that unit fresh food section is freezing food. Checked unit and found the evaporator motor not working. Also found the diffuser iced up. Ordered parts.; ordrng 1 W10911770 (HARNESS WIRE) and 1 W11236848 (DIFFUSER) and 1 WP2315549 (motor-evap), ON return visit removed and replaced parts ordered. Ran diagnostic unit works as designed.
Near Santa Clarita, CA 91321
Cher
Job Details: 05/10/2018
Whirlpool washer model number WTW8240YW, unit is making loud noise. Pre-ordered W10435302/bearing. When tech arrived customer states washer makes grinding noise. Spun tub and can hear bearings making noise.Replaced bearing kit. Calibrated unit and ran through auto diagnostics. No faults, no unusual noises coming from unit. Unit completed each cycle without issue. Bearing noise is now gone. Unit works as designed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/10/2018
Jenn-air range model number JGCP636ADP, one burner is not working properly. Pre-ordered 74007734/BURNER ASYs, 74007735/BURNER ASY and 74007734/BURNER ASY. When tech arrived he replaced ignitors and holder assemblies replaced 4 burner assemblies and ignitors.Cleared obstructions from office holes All burners burn evenly. Unit works as designed.
Near Los Angeles, CA 91325
Cher
Job Details: 05/10/2018
Whirlpool microwave model number WMH53520CS7, unit is running all the time. Pre-ordered Wp8206419/interlock Top, Wpw10156813/interlock and 3 Wpw10156813/interlock. When tech arrived customer states open door light was on for about a week and now unit will not shut off. Killed power to unit, replaced door switches and reassembled. Tested with magic bar. Unit works as designed.
Near Porter Ranch, CA 91326
Cher
Job Details: 05/10/2018
Maytag dryer model number MGDX655DW2, not leveled. When tech arrived the complaint was unit wobbles when spinning, he secured heater exhaust vent to unit. Unit operates as intended.
Near Porter Ranch, CA 91326
Cher
Job Details: 05/10/2018
Maytag washer model number MVWX655DW1, water on cold cycle is hot and doesn't spin and takes forever to drain. Pre-ordered W11127357/housing and W10876600/pump-water. When tech arrived he found inlet water lines to be on them wrong valves. Correctly installed water lines and ran through diagnostics. Found no faults. Customer instructed on loading procedure. Unit works as designed.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/10/2018
Whirlpool refrigerator model number GSS30C6EYF03, unit not making any ice. Pre-ordered Wpw10251076/icemaker. When tech arrived he complaint is unit is not making any ice but is dispensing water. Tested water lines for possible cracks no cracks or breaks lines are holding vacuum. Removed cover to ice maker found ice maker seized in position ice maker is bad. Removed and replaced icemaker pre-ordered. Unit works as designed.
Near Porterville, CA 93257
Randy
Job Details: 05/09/2018
MAYTAG DRYER MEDC215EW1. COMPLAINT NOT HEATING NOT DRYING. Cycled unit and found unit it not heating. Accessed fuses and found open cut off causing it not to heat. Replaced fuse. Retested it and it cycles and heats now job comp; used 1 W10480709 (CUTOFF-TML)
Near Porterville, CA 93257
Randy
Job Details: 05/09/2018
WHIRLPOOL WASHER MODEL VAW3584GW0 NOT WASHING PROPERLY. Cycled unit through test cycle and found unit with door latch error causing unit not to advance through wash. Strike to latch misaligned not making proper contact. secured both strike and latch. Retested it through test cycle and it passed all tests with no errors.
Near Visalia, CA 93291
Randy
Job Details: 05/09/2018
whirlpool refrigerator JS48CXDUDB00 COMPLAINT IS ICE MAKER NOT WORKING AND NOT DISPENSING WATER. No water or ice from the unit. The actuator button IS not engaging. The lights on the led are flickering. The ice dispenser is operating. Paddle not responsive for water. The control is not responding to commands, ice water selection, and filter reset. ordering 1 WPW10151237 (cntrl-UI ) and 1 WPW10260622 (PADDLES). Installed new parts on unit and unit still doing the same thing. While testing can hear relay on main board clicking on and off. (relay contacts burnt and not holding or fully engaging), Error is coming from main board and will need to be replaced. Need Niagra board to ensure is compatible with new main board; ordrng 1 WP2318054 (cntrl-elec) and 1 WPW10219462 (MAIN BOARD) .Installed new board kit on unit. Retested it and unit paddles are now working. Unit tested normal.
Near McFarland, CA 93250
Randy
Job Details: 05/09/2018
WHIRLPOOL WASHER MODEL WTW8900BC0 NOISE DURING THE SPIN CYCLE. PRE ORDERED a W10435302 (BEARING). Found unit making noise at bearing . Unit has bad bearing. Replaced with new bearing kit. Retested it and unit passed all tests with no errors or noise.
Near Los Angeles, CA 90039
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator - Model # WRF540CWBM00 Service Performed: Customer had issue with unit not making ice. Specialist performed diagnosis and determined that the refrigerator had bad water inlet valve and ice maker. Both (W10884390- ICEMAKER) & (WPW10420083- VALVE) were removed and replaced. Unit is now working properly. All components work properly. Job completed.
Near Los Angeles, CA 90077
Daniel Lopez
Job Details: 05/09/2018
Kitchen-Aid Refrigerator - Model # KFCS22EVMS4 Service Performed: Customer was having issue with refrigerator seal being torn. Pre-ID department ordered a gasket for specialist to have on first initial visit, Removed and replaced with new gasket/seal (W10443241) . Tested door functionality and everything checks ok. Job Completed.
Near Los Angeles, CA 90046
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Range- Model # WFG540H0ES1 Service Performed: Customer has issue with bake option not working on unit. Unit has light that turns on but nothing happens after that. Specialist performed diagnosis and found no power in red or white wire from control. Electrical Control (WPW10349742) was removed and replaced. Unit was tested and all components are working normally. Job Completed
Near Baldwin Park, CA 91706
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator- Model # WFW7590FW Service Performed : Customer had issue with unit refrigerator gasket split on flap. Needs entire gasket (W10830274) replaced. Part was replaced and specialist removed wrinkles . Advised customer to leave doors closed for at least 4 hours. Unit is sealing properly. Job Completed--
Near South El Monte, CA 91733
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator- Model # WRT111SFDM03 Service Performed: Customer was having issue with a loud noise coming from the fan section. Specialist performed diagnosis and a frozen drain and ice around evaporator cover not the evaporator itself. Tech deiced drain, diffuser and covers . Instructed customer to keep doors closed tightly. Unit is properly cooling. Job completed
Near Covina, CA 91724
Daniel Lopez
Job Details: 05/09/2018
Kitchen-AId Refrigerator- Model # KSCS25INSS00 Service Performed: Customer was having issue with the temperatures not being accurate. Specialist performed diagnosis and determined that all cooling components including the compressor are functioning properly. Condenser is plugged in as well . Nothing wrong with the unit. Informed customer to clean condenser every 2 months. Job Completed.
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/09/2018
Kitchen-AId Refrigerator - Model # KBFC42FTS03 Service Performed: Customer was having issue with unit beeping and temperatures changing after control has been replaced by different company . Removed and replaced control box. Tested unit and all components function properly. Job Completed.
Near San Dimas, CA 91773
Daniel Lopez
Job Details: 05/09/2018
Roper Washer- Model # RTW4516FW1 Service Performed: Customer as having issue with the washer leaking during cycle and making a screeching noise. Specialist performed diagnosis and found the drain backing up which was causing the leak. Washer's pulley was also rubbing on the cover of the unit as well causing the loud noise. Cover was fixed and unit tested. All functions are normal. Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/09/2018
Kitchen-Aid Refrigerator- Model # KFIS29PBMS00 Service Performed: Customer had issue with compressor making a loud whining noise. Specialist performed a diagnosis and found unit has an ice build up by adapter assembly in refrigerator compartment and deli drawer display is shorted. Need to replace main control kit and adapter kit per service pointer for ice build up. Need to replace deli drawer cover assembly for shorted display and led. Removed and replaced adapter kit, deli cover assembly, and control board kit. Tested unit. All tests good. ; Job Completed,
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/09/2018
Kitchen- Aid Refrigerator - Model # KBFA25ERSS01 Service Performed: Customer was having issue with the unit leaking in the rear and that the refrigerator was not making ice or dispensing water. Specialist found fill line to ice maker leaking at rear clamp. Tightened clamp and cycled ice maker and there are no leaks. Customer had installed a defective water filter causing the no water issue. Specialist gave customer correct part number for filter. All tests good.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/09/2018
Maytag Washer - Model # MVWX655DW1 Service Performed: Customer was having issue with unit shaking too much during cycle & that the tub was lopsided. Specialist performed diagnosis and determined that the cause of these issues was because the gear case shaft had dropped down, allowing the pulley to rub on the belt shield of the unit. Both the belt and cam have been damaged and need to be replaced. Removed and replaced gear case, belt, and cam. W10721967 (cam); W11035751 (GEARCASE); WPW10006384 (BELT) Tested unit and calibrated. All tests good. ; Job Cmpltd,
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Dishwasher - Model # WDF520PADB7 Service performed: Customer was having issue with dishwasher not starting the cycle after desired wash was selected. Specialist performed a diagnosis and was able to find a stuck float switch that was causing this issue. The out of position float was removed and reinstalled properly. Float is still in good condition. Tested unit. All functions work accordingly. Job completed
Near Moreno Valley, CA 92555
Daniel Lopez
Job Details: 05/09/2018
Whirlpool Refrigerator - Model # WRS325FDAM04 Service Performed: Customer was having issue with the freezer door not closing without any type of force. Specialist replaced both the (WP2182179 - Cam-Door) & (W11049959-Hinge) from truck stock. Bottom door cam of the freezer was greased and tested. Unit functions properly. Job Completed.
Near Moreno Valley, CA 92553
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer - Model # MVWC415EW1 Service Performed: Customer was having issue with unit not draining water at end of cycle . During diagnosis of the unit the specialist found a motor fault code which showed that main control board and the motor were having communication issues, Specialist replaced both parts (W10832724- MOTOR) & (W11131700- Control harness) . Tested and re- calibrated unit. Cleared all code. All components working properly . Job Completed.
Near San Bernardino, CA 92407
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator- Model # GI6SARXXF06 Service Performed: Customer was having issue with freezer compartment icing up. Specialist diagnosed the refrigerator and found the light inside not working and an air leak inside the unit building up frost and causing door switch to stick. Specialist heat treated the gasket . Verified that seal is proper and adequate. Light operation is normal . All components work. Job Completed
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - Model # WRS571CIDM01 Service Performed: Customer is having issue with unit getting too cold. Specialist performed diagnosis and determined that damper is working properly, Customer informed tech that part had been replaced 3 times. Refrigerator temperature settings were set at 45 degrees at the time of appointment. Further diagnosis of the unit showed that the food temperatures inside range from 43 - 47 degrees which is normal for this setting . Unit is working properly and all components work as well. Job Completed.
Near Rancho Cucamonga, CA 91739
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer- Model # MHWE450WW02 Service Performed: Customer had issue with a foul moldy smell coming from unit. Specialist wasn't able to to verify that smell came from mold. Informed customer that if the unit does have mold issue--it would have to build up on components for it to be replaced. Whirlpool will contact customer with resolution.
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - Model # WRS576FIDM01 Service performed: Customer was having issues removing water filter from refrigerator. Specialist was able to remove stuck filter and purge water out. Unit is working perfect. All components tested okay. Job Completed
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/08/2018
Kitchen-AId Dishwasher - Model # KDTM354DSS5 Service Performed: Customer was having trouble cleaning dishwasher door (leaving too many streaks). Specialist informed customer to use stainless steal cleaner . Attempt to get panel replaced denied by whirlpool . Job Complete
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer was having issue with the washer shaking tremendously during cycle. Specialist performed diagnosis and determined that the shock retainer was damaged. Replaced Shock Retainer with one from stock. Adjusted leveling legs, tested unit with towels. No abnormal vibration coming from the unit. Job Completed.
Near Ontario, CA 91764
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer - Model # MVWB835DW1 Service Performed: Unit is having issue of not heating during dry cycle. Specialist performed diagnosis and found an open Thermal Fuse ( WP3392519) which was replaced by one in truck stock. Tested unit and all components tested good. Job Completed.
Near Riverside, CA 92509
Daniel Lopez
Job Details: 05/08/2018
Maytag Washer- MVWB835DW1 SERVICE PERFORMED: Unit is not getting enough water for cycle. Specialist ran diagnostics and found F0E3 error code suggesting the unit is getting overloaded before the cycle starts . Checked water level and it was up to standards. Instructed customer on proper use of the unit and to not fill the entire tub with clothes. Unit is working as designed. Job Complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/08/2018
Whirlpool dryer model number WFW8640BW0, mildew smell from washer. Pre-ordered Wpw10340443/bellow. When tech arrived customer states smell in washer. NO faults found in diagnostics. Found minor obstructions in bellow drain. Found smell protruding from drain stand pipe approx 10-15 seconds after drain cycle initiated. Recommended home owner call a plumber. Customer okayed. Job completed.
Near Simi Valley, CA 93065
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - MODEL # KDTM354DSS4 Service performed: Unit had issues with dispenser not closing properly, Specialist determined that the dispenser seal had broken off. Replaced with truck stock Dispenser Assembly (W1086100) . Unit is now working as designed . Job completed
Near Simi Valley, CA 93065
Cher
Job Details: 05/08/2018
Whirlpool refrigerator model number WRF767SDEM01, unit not cooling fridge and no condensation in freezer. Fridge is at 51 degrees. When tech arrived he found unit is not cooling on fridge side, found ref evap cover full of frost Need to order new sensor and main board; 1 W10843055 (cntrl-elec) and 1 W11033168 (FAN HARNESS SENSOR ) On return visit tech used heat gun to defrost evap and cover and drain tube, replaced fan harness. Pulled unit out using floor protection. Replaced main control board reinstalled fridge. Unit is working and started to cool advised client to allow 24 hrs for unit reach proper temp.
Near Los Angeles, CA 91306
Cher
Job Details: 05/08/2018
Whirlpool washer model number WTW5000DW, washer is not draining water. Pre-ordered W10876600/pump-water. When tech arrived unit was not draining Found faulty drain pump Replaced drain pump Calibrated washer Ran a self test cycle Found error codes of off balance and overload and too many suds advised and showed client how to load washer showed client how much soap to use. Unit is working and washing properly.
Near Los Angeles, CA 91306
Cher
Job Details: 05/08/2018
Kitchen-aid refrigerator model number KRFC300ESS01, freezer lights went out and temperature dropped and everything is frost bit. Pre-ordered 12002646/LIGHT SWITCH and W10911102/harness. When tech arrived he found freezer door light is now working and building up frost found door not sealing properly, used heat to soften up the gasket, replaced and install light switch. Unit is working and doors are closing properly.
Near Los Angeles, CA 91367
Cher
Job Details: 05/08/2018
Whirlpool refrigerator model number WRF535SWHZ00, on top right door rubber is starting to come off. Pre-ordered W10830162/gasket-fip. When tech arrived he removed and replaced door gasket used heat gun to soften up the gasket and door is now closing and sealing properly. Unit is cooling unit now functions as designed.
Near Los Angeles, CA 91304
Cher
Job Details: 05/08/2018
Whirlpool freezer model number KSSS36MDX05, ice machine not producing ice water is leaking and drip pan under fridge is broken. Freezer doesn't keep food cold. When tech arrived he found unit is not cooling properly and leaking water and no frost pattern on freezer evap and found heater with corrosion, needs complete sealed system repair Also drain pan is damaged. Informed customer of diagnosis.
Near Santa Paula, CA 93060
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Cook-top - Model # KCGS556ESS01 Service Performed: Customer is stating that the unit leaks gas. Specialist pulled top and turned gas on as well. Unit is working normally. No leaks found as well. All five burners are operating normally. Some of the burners were not in alignment properly and could have caused a partial burn. Unit is working as designed. Job Completed.
Near Los Angeles, CA 91364
Cher
Job Details: 05/08/2018
Ikea washer model number IUD8500BX0, dripping from underneath. Pre-ordered Wpw10455260/pump&motor. When tech arrived he found unit leaking water from diverted valve removed and replaced pump motor assy. Ran a self test diagnostics cycle and unit completed with no issues. No water leaking at this time. Unit works as designed.
Near Los Angeles, CA 91304
Cher
Job Details: 05/08/2018
Maytag washer model number MVWX655DW1, unit is not filling up all the way. When tech arrived he found unit does not fill up with water properly Put unit into test mode and found door lock error Need to order parts; ordrng 1 W10838613 (latch) and 1 W11116592 (CONTROL). On return visit he removed and replaced the parts ordered and calibrated washer ran a self test cycle, unit completed with no issues, unit is working and filling up with water properly.
Near Camarillo, CA 93012
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Dryer - Model # WGD90HEFW0 Service Performed: Unit is making a loud screeching noise during drying cycle, Specialist performed diagnosis and determined that units Idler Bearing Assembly ( 279640) is squealing. Replaced the Idler Wheel with one from truck stock. Tested operations and unit is now working as designed. job Completed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/08/2018
Kitchen-aid oven model number KOCE507ESS05, seal to oven is torn. Pre-ordered W10856596/gasket-ovn. When tech arrived he found gasket torn so he removed and replaced part showed customer how to properly use self clean cycle advised to remove racks for clean cycle. Unit is working as designed.
Near Lancaster, CA 93536
Cher
Job Details: 05/08/2018
Whirlpool range model number WFG320M0BW0, leaking gas from oven when turned on. When tech arrived he found the unit not operating. checked ignitor. It glows but only getting 2.0 amps. Needs new ignitor. Removed and replaced tested unit all ops checked good ; used 1 12400035 (IGNITER,OVEN) from stock.
Near Oxnard, CA 93035
Daniel Lopez
Job Details: 05/08/2018
Whirlpool Refrigerator - Model # WRX735SDHZ00 Service Performed: Unit was having issues cooling . Specialist performed diagnosis and determined that the compressor compartment including the condenser were working fine. No type of leak detected . No leak found with UV light or inspection goggles. Ice-block coming down from upper right-hand corner as capillary tube came down to the front of the evaporator. Documented issue with Whirlpool engineering department and they informed specialist that unit is not repairable. Job Completed
Near Palmdale, CA 93551
Cher
Job Details: 05/08/2018
Maytag washer model number MVWB835DW0, unit is not draining. Pre-ordered Wpw10581874/pump-water. When tech arrived customer stated the unit isn’t spinning the water out of the clothes in the cycle, but will when customer does a drain and spin. Checked errors and found a f0e3 overload error. Customer showed me where they fills it to and sounds like they load unit properly. Ran auto test and GEARCASE was making grinding. Needs new GEARCASE 1 W10811956 (gearcase). On return visit tech removed and replaced gearcase. Calibrated and ran auto test all ops checked good.
Near Palmdale, CA 93550
Cher
Job Details: 05/08/2018
Kitchen-aid refrigerator model number KRMF706ESS01, fresh food drawer display is not illuminating. Pre-ordered Wpw10769076/cntrl-elec. When tech arrived found the panel for the pantry drawer out. Once I popped old control out noticed that the wires have corroded and pulled out of the connector. Needs new wires, not separate needs new door. The ice was melting from bucket and thats what caused water to get inside the pantry control. Needs new fan as well ; ordrng 1 W10815669 (dor-fip ss) and 1 W10846539 (fan). On return visit removed and replaced parts ordered ran through diagnostic and unit works as designed.
Near Ridgecrest, CA 93555
Cher
Job Details: 05/08/2018
Whirlpool dishwasher model number WDT720PADM3, no water is getting pumped in during wash. Pre-ordered Wpw10671941/pump&motor. When tech arrived he found unit filling with water and then nothing from there besides drain. Checked power to motor and found it getting power and no ops. Removed and replaced pump&motor. Unit works as designed.
Near Los Angeles, CA 91601
Cher
Job Details: 05/08/2018
Whirlpool refrigerator model number WRT311FZDM00, unit is not getting cold. Pre-ordered W10225581/defrost Bimetal, Wp2315539/motor-evap and Wpw10352689/cntrl-elec. When tech arrived unit getting warm. Inspected and found fan not running. And evap frosted. Replaced defrost bimetal and fan and tested unit. Unit now functions as designed.
Near Ventura, CA 93003
Daniel Lopez
Job Details: 05/08/2018
WHIRLPOOL ELECTRIC DRYER-MODEL # WGT4027EW0 SERVICE PERFORMED: Customer was stating unit was taking too long to dry. Specialist found all componenets working properly. Unit has proper airflow and specialist verified with a vent tester. Unit passed. Job Completed
Near Los Angeles, CA 91605
Cher
Job Details: 05/08/2018
Whirlpool washer model number WFW92HEFC0, the drain and spin cycle are not working properly. When tech arrived unit had long drain code. Inspected and found drain pump with a loose connection preventing it from turning on. Secured connection and tested unit. Unit functions normal now.
Near Los Angeles, CA 91335
Cher
Job Details: 05/08/2018
Whirlpool refrigerator model number WSF26C2EXY02, unit cooling issue and unit makes noise. Pre-ordered W10814173/diffuser. When tech arrived customer complained there was frsot building up in FC. Unit was unplugged. Measured temps. 42F in RC 4 in FC. Found temp presets to RC 40 and FC 5. Set temps to recommended settings. Contacted tech line and discussed issue. The only correction available after all tests was to change test 7 from 01 to 02 which would change defrost from 96 hour defrost mode to 8 hour defrost time. Per tech line unit is functioning as designed.
Near Los Angeles, CA 91356
Cher
Job Details: 05/08/2018
Kitchen-aid cooktop model number KGCK306VSS02, safety issue whirlpool requesting documentation. When tech arrived unit had caught fire. Customer has video of issue. Inspected and found switch harness for front left burner was shorting on gas tube and caused a hole in tube igniting gas causing fire. Unit sustained fire damage. Will need new core parts to function as designed, to include valves, harness, burner head, office holders and seals for all positions. Contacted whirlpool to document findings.
Near Frazier Park, CA 93225
Cher
Job Details: 05/08/2018
Whirlpool compactor model number GC900QPPB6, unit is not starting. When tech arrived start switch on control is completely locked out and will not engage unit ordering control 1 WP9871824 (switch-off). On return visit tech removed and replaced switch. Ran diagnostic test unit is now working as designed.
Near Ventura, CA 93003
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Washer - MODEL # WGT4027EW0 SERVICE PERFORMED: , Customer states that unit is not agitating. Checked unit and checked agitator for damages ran several cycles as well. Raised lid an placed a crew driver on lid switch. Unit is agitating properly. Unit is working as designed. job completed
Near Clovis, CA 93611
Randy
Job Details: 05/07/2018
roper washer model RTW4516FW washer is not powering on. Complaint is that the units are not functioning properly whatsoever had no power test the wall outlet for proper voltage tester control controls getting 120 VAC control needs to be replaced; ordrng 1 W11124712 (CNTRL). Replaced all control of new control tested unit unit checks OK were no issues job is complete
Near Ventura, CA 93003
Daniel Lopez
Job Details: 05/07/2018
Whirlpool Dryer- Model # WGT4027EW0 Service Performed: Unit was taking too long to dry clothes during cycle. Specialist performed diagnosis on unit and components - Nothing needs to be replaced . Unit has proper air flow. Verified with Vent Tester. Unit is working as designed. Job Completed.