Near Bakersfield, CA 93308
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator- Model # WRX988SIBM03. Customer complaint- Ice has melted causing unit to leak, entire unit no longer cools. Service performed- Specialist found unit plugged in but no commands out of the board. Unplugged unit to test the board and unit started when plugged back in; removed and replaced 1 W10843055 (cntrl-elec), 1 W10848301 (USER INTERFACE).
Near Wasco, CA 93280
Cher
Job Details: 05/14/2018
Whirlpool Range-Model # WFG745H0FS0. Customer complaint- Unit is leaking gas. Service performed- Gas valve are not in the off position when off. Gas leaking at center valve. Wrong knobs on the unit. 5 W11122880 (knob)s and 1 WPW10247744 (valve-brnr) and 2 WPW10279614 (valve-brnr)s and 2 WPW10279615 (valve-brnr)s. Removed and replaced all gas valves and knobs. Unit works as designed.
Near Monrovia, CA 91016
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Refrigerator - Model # WRF757SDEM01 Service Performed: Customer was having issue with unit having a frost in the refrigerator evaporator. Specialist ran diagnosis and found the defrost thermistor not in an optimal position. Removed and replaced W11033168 (FF HARNESS) (WPW10389152 (SUPPORT) W11032800 (HARNESS FREEZER)
Near Ojai, CA 93023
Cher
Job Details: 05/14/2018
Whirlpool Microwave-Model # WMH31017HZ0. Customer complaint- Microwave temperature is to cold. Service performed- Specialist checked operation found the turntable motor was pulsating and magnetron was overheating replace the magnetron and turn table assembly unit is working as designed now. used W10642989 motor turn table and W10754299 magnetron.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Whirlpool Freezer-Model # MRT118FFFH01. Customer complaint- Freezer not freezing. Service performed- Specialist checked unit and Unit is not cooling. Removed evap cover and found the thermistor and capillary tube iced over. Removed ice with steamer and replaced parts. Turn unit on and unit is still not cooling. Checked compressor and it’s working properly. Checked for any dye leaks and didn’t find any. Removed and replacedW10843121 (drier-tube) and 1 W10919804 (DUCT-AIR) and 1 W11024683 (EVAP-COVER) and 1 W11092625 (COMPRESSOR), Unit works as designed.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Near Simi Valley, CA 93065
Cher
Job Details: 05/14/2018
Whripool Refrigerator-Model # WRX988SIBM01. Customer complaint- Water filter is not dispensing water. Service performed- Specialist checked operations from the filter housing is malfunctioning and broken will not release the filter out of the mouth of it order for new filter housing assembly; Removed and replaced W11194438 (FILTER HOUSING ),
Near Simi Valley, CA 93063
Cher
Job Details: 05/14/2018
Whirlpool Dishwasher-Model # WDT780SAEM1. Customer compliant- Dispenser not working properly. Service performed- Specialist stated customer needs a new pump and motor assembly it seized up and not running just fills in the drains with water removed and replaced WPW10605057 (PUMP & MOTOR).
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Refrigerator- Model # WRS325SDHV00 Service Performed: Customer was having issues with unit not cooling when its set at the coldest setting. Specialist ran diagnosis and found that there was a misprint on temperature bars. Settings are actually the opposite than what customer believes to be correct.
Near Oxnard, CA 93036
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KDTM404ESS0. Customer complaint- Dishwasher water not cleaning dishes. Service performed- Specialist checked unit and found several error codes. Remove kick plate and open door removed pump connector. Checked voltage to pump and getting 120 vac when door is closed. F6-E1F8-E11 needs pump W10861526 (pump&motor), Removed and replaced pump.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/14/2018
Jenn-air Cooktop-Model JGC8645ADB. Customer complaint- One burner is not working. Service performed- Specialist checked unit and found the igniter clicking due to fact that it’s not sensing the flame. The gas doesn’t reach on low setting to keep burner on and igniter keeps on constantly clicking. Removed and replaced .71002723 (holder-orf), WP7509P062-60 (spud-orfce).
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/14/2018
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KUDE60HXSS5. Customer compliant- unit is not operating. Service performed- Specialist checked unit and found the control lock activated. Unlock unit and ran diagnostics passed. Unit is working as design.
Near Malibu, CA 90265
Cher
Job Details: 05/14/2018
Kitchen-aid Dishwasher-Model # KUDE60HXSS1. Customer complaint- unit is not drying dishes and door latch keeps getting stuck. Service performed- Specialist checked unit and ran diagnostics. No error codes found. Checked hinges per tech line and are in good conditions. unit works as designed.
Near Malibu, CA 90265
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW4816FW1. Customer compliant- Unit is not starting. Service performed- Specialist checked unit and ran diagnostics found several error codes. removed and replaced the latch W10838613.
Near Port Hueneme, CA 93041
Cher
Job Details: 05/14/2018
Amana Washer-Model # NTW4516FW2. Customer complaint- washer drum fell. Service performed- Specialist checked unit and found worn out suspension. removed and replaced W10780045 (suspension).
Near Oxnard, CA 93035
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW8500DR2. Customer complaint- Water left in bottom of tub after each cycle. Service performed- Replaced control W10812418 (cntrl-elec), leaking valve and noisy pump. Re calibrated and ran a automatic/ manual diagnostic test. Tested ok.
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/14/2018
Amana Washer- Model # NTW4516FW1 Service Performed: Customer was having issue with unit stopping mid cycle. Found error codes for pressure system faulty and basket had a speed sensor fault. Removed and replaced main control and actuator from stock. (W11124710) 7 (Actuator- W10913953)
Near Claremont, CA 91711
Daniel Lopez
Job Details: 05/14/2018
WHIRLPOOL DISHWASHER- MODEL # WDT790SAYM SERVICE PERFORMED: Customer was having issue with unit not draining.. Specialist performed diagnosis and found obstruction in drain. Wash pump was also not responding.
Near Westlake Village, CA 91361
Cher
Job Details: 05/14/2018
Kitchen-aid Oven-Model # KODE507ESS02. Customer compliant- Error codes F2 E1 ERROR CODE Service performed- Specialist pulled oven out and unplugged and checked all connections. Tested upper oven at 350deg and 450deg. Oven is working as designed.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model # KRFC300ESS01. Customer complaint- ice built up on the bottom section of the freezer door Service performed- Specialist found ice built up on the bottom section of the freezer door and the mullion door not engaging properly with the pivot plate. Removed and replaced the mullion, Adjusted freezer door and level the cabinet to align pivot plate with the mullion door.
Near Oxnard, CA 93030
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator-Model #KRMF706ESS01. Customer complaint- leaking from bottom of unit. Service performed- Specialist found unit iced up fresh food drain hole. Removed excess of water. Dissembling whole fresh food compartment to access fresh food evaporator and found an iced up drain hole. Removed all ice and there was some type of restriction besides the ice, draining very slowly.
Near Canyon Country, CA 91387
Cher
Job Details: 05/14/2018
Whirlpool Dryer-Model # WGD8900BC0. Customer complaint- Water left behind inside the unit. Service performed- Specialist said cusotmer states water was leaking from under unit. Customer removed water line from valve to stop water flow. Found water valve faulty removed and replaced WPW10130506 (VALVE) .
Near Canyon Country, CA 91387
Cher
Job Details: 05/14/2018
Kitchen-aid Washer-Model # KDTE254ESS2. Customer comliant- upper rack is hanging because of broken plastic tab. Service performed- Specialist found side top rack adjuster broken and hanging. Replaced left side top rack plastic WPW10546503 (adjuster) .Top drawer no longer falls down. Drawer slides in and out smoothly, adjust up and down without issue.
Near Los Angeles, CA 91342
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW8800YW0. Customer complaint- Door is slamming shut spring is broken. Service performed- Lid spring is broken. Lid comes down and hits cx when loading.Inspected and left spring is broken. Removed and replaced left and right hinge assemblies. WPW10358931 (hinge) and WPW10358932 (hinge).
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Amana Dishwasher-Model # ADB1400AGS1. Customer compliant- Unit not cleaning or drying dishes right. Service performed- Specialist ran unit through all cycles. Operates as intended.Instructed customer proper way to load dishes, to stop rinsing dishes before loading. Made rinse aid dispenser adjustment to max. Recommended lemi shine.
Near Los Angeles, CA 91335
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model #WFW85HEFW1. Customer complaint- Error F3 an E1 are on the control display. Service perfromed- Cx states unit will throw fault code mid cycle. Fault code F3E1 stored. Unit has a dryer placed on top. Installed pressure switch. Powered on unit. No fault codes. Ran auto cycle with no issues.
Near Los Angeles, CA 91606
Cher
Job Details: 05/14/2018
Kitchen-aid Refrigerator- Model # KRFF507ESS01. Customer compliant- Frost is building up behind the deli drawer. Service performed- Specialist found ice build up on Evap. Defrosted evap and secures thermistor with zip tie. Replaced fan and harness. Secured thermistor to evap line with tie. Replaced control UI. power unit up. Fans and compressor engage. Blows cold air to fresh food side and freezer area.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/14/2018
Whirlpool Dryer- Model # MGDX655DW2 Service Performed: Customer was having issue with unit not running once it turned on. Specialist ran diagnosis and found broken switches. Removed and replaced (Switch-- WPW10569603)
Near Grand Terrace, CA 92313
Daniel Lopez
Job Details: 05/14/2018
Kitchen-Aid Refrigerator- Model # KRFC704FSS00 Service Performed: Customer was having issue with ice maker not filling correctly. Specialist ran diagnosis and found broken fill tube heater wire inside the door. Can't order separately , removed and replaced door (W10849515) tested all components.
Near Temple City, CA 91780
Daniel Lopez
Job Details: 05/14/2018
WHIRLPOOL RANGE- MODEL # WFG515S0ES1 SERVICE PERFORMED: Customer had issue with unit grate cracking. Specialist ran diagnosis and confirmed that was the only issue. Removed and replaced the grate kit. (W10860455)
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Oven-Model # WOS51EC0AS04. Customer complaint- unit is not heating. Service performed- Specialist found oven lights work, fixed loose connection from UI. Oven gets hot and works as intended.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Cooktop-Model # WCG51US6DS00. Customer compliant- Specialist said checked flame height and consistency. Igniters all give strong spark. Ignition is even across all burners. Customer Instruct on caps to burners in wrong position.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Dishwasher-Model # WDT750SAHZ0. Customer complaint- unit is not installed correctly. Service performed- Specialist found front legs are not level found install bracket hardware not installed correctly into unit and screw ripped out of wood. Ran unit through quick advance cycles, unit operates as intended.Leveled front legs Installed mounting hardware to counter.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Microwave-Model # WMH310117HS0. Customer complaint- Unit not operating properly and looks off balance. Service performed- Specialist said top anchor bolts were not tight causing leaning of unit. Tightened anchors. Checked with cup of water for 30 seconds. Unit works as intended.
Near Santa Clarita, CA 91354
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRX735SDHZ00. Customer compliant- door is scratched and dented. Service performed- Specialist found scratches and dent in freezer drawer. Replaced W11104491 door and accessories.
Near Simi Valley, CA 93065
Cher
Job Details: 05/14/2018
Maytag Washer-Model # MVWC200XW3. Customer complaint- unit is making horrible noise. Service performed- Specialist found unit making loud noise replaced and install new basket W10349185 and ring tub WPW10215107. Calibrated washer ran a self test cycle unit completed with no issues NO water leaks Unit is making normal noises. Advised client not to overload washer ran a cycle with towels and agitation is normal and spin cycle reached full speed.
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WTW4816FW2. Customer complaint- unit is leaking water. Service performed- Specialist found unit is leaking water. Found water leaking from hot water valve coil replaced W11210459 (VALVE).
Near Oak Park, CA 91377
Cher
Job Details: 05/14/2018
Amana Washer- Model # NTW4650YQ0. Customer complaint- Specialist found unit making loud noise and banging all over the place on spin cycle also found motor full of rust. Belt is squeaking put unit into test mode and found error code f7e5. Removed and replaced W11035749/gearcase, W10721967/cam and Wpw10276397/pump-water.
Near Oak Park, CA 91377
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator-Model # WRS571CIDM02. Customer complaint- A rattling sound is coming from unit when in use. Service performed- Specialist found unit is making loud noises when door is open. Found loud diffuser removed and installed new diffuser.
Near Los Angeles, CA 91402
Cher
Job Details: 05/14/2018
Whirlpool Refrigerator- Model # WSF26C2EXY02. Customer compliant- Water dispenser gets stuck and doesn't dispenser water and started making an odd sound. Service performed- Specialist checked unit. Customer stated that water stops working or will not dispense properly. Unit will make abnormal noise. Found that when pulling unit out a little, that water dispenser fine. Made sure water lines are not crimped, pinched or restricted. Found diffuser making loud chatter noises. And isn’t closing all the way. Removed and replaced diffuser W10814173 .
Near Burbank, CA 91505
Cher
Job Details: 05/14/2018
Whirlpool Dishwasher-Model # WDTA50SAHZ0. Customer complaint- Dishwasher is not working and the heating coils look burnt with white in some spots. Service performed- Checked Unit. No rinse aid in dispenser. Customer stated they don’t use it all the time. Gave customer instruct that RA is essential for proper function of unit. Found a piece of melted plastic at the filter assy. Found heater element not attached to front retainer clip. Found low main spray arm detached fro sump assembly. Upper Left side of slide rail is missing stop. Filter screens were in need of cleaning. Cleaned them. Fixed heater retainer clip and attached element properly. Reinstalled lower spray arm. Replaced slide stop. Tested operations, unit is working as designed. ; used 1 WPW10508950 (STOP ) from stock,
Near Burbank, CA 91505
Cher
Job Details: 05/14/2018
Whirlpool Dryer-Model # LGR4634PQ1. Customer complaint- customer thinks they may have clogged vent do to the cleaning out ducts. Service performed- Specialist said customer used condenser brush/ lint brush to clean dryer flue. Tested dryer for proper exhaust pressure, ok. Showed customer that vent duct is restricted ,due to not enough pressure at end of vent run. Customer stated was having all interior ac vent ducts and dryer vent duct cleaned by a different service company that specializes in that area.
Near Palmdale, CA 93552
Cher
Job Details: 05/14/2018
Whirlpool Washer-Model # WSF26C2EXW01. Customer compliant- the ice maker ice slowly. Service performed- Specialist found the customer having issues with no ice maker ops. Checked power while it was supposed to be harvesting and it’s getting proper power but no ops. Removed and replaced ice maker.
Near Malibu, CA 90265
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Refrigerator- Model # WRT316SFDM00, Service Performed: Customer was having issue with unit leaking. Specialist ran diagnosis and found drain port inside freezer clogged causing the water to come out from the duct port every time. Specialist removed evaporator cover and defrosted ice with steamer. Cleared out ice and assembled unit .
Near San Dimas, CA 91773
Daniel Lopez
Job Details: 05/12/2018
Kitchen-Aid - Freezer - Model # KRFF305EWH00 Service Performed: Customer was having issue with unit door not sealing properly causing an ice build up in freezer section. Specialist removed and replaced Door seal (W10571960) --- All components now work properly.
Near Upland, CA 91784
Daniel Lopez
Job Details: 05/12/2018
Kitchen-Aid Dishwasher - Model # KDTM404ESS3 Service Performed: Customer was having issue with unit not drying dishes at the end of the cycle. Specialist ran diagnosis and found no error codes. Tested heater circuit and components are working normally. Customer was opening the door too soon.
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/12/2018
Kitchen-Aid Range- Model # KSGG700ESS0 Service Performed: Customer was having issue with knobs turning to easily and not turning unit on. Specialist ran diagnosis and found that all components are working properly- Customer had to be instructed that all knobs need to be pressed in order to activate valve. Unit is working as designed.
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Refrigerator- Model # WRX735SDBM00 Service performed: Customer as having issue with bottom part of freezer section freezing up. Ice maker was also not working. . Specialist ran diagnosis and found ice maker not cycle and drain tube causing the leak inside. Removed and replaced ice maker- W10882923 Job is done.
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW4616FW2 Service Performed: Customer was having issue with unit making a loud grinding noise,. Ran diagnosis and found bra wire stuck between tub and basket. Obstruction was removed and unit is working as designed.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/12/2018
MAYTAG WASHER - MODEL # MVWX655DW1 SERVICE PERFORMED: Customer was having issue with unit not starting but it was turning on. Specialist ran diagnosis and found voltage to the pump but the pump was not doing anything, Replaced the Hose ( W10802689) and a (PUMP W10876600)
Near Rancho Cucamonga, CA 91737
Daniel Lopez
Job Details: 05/12/2018
Maytag Washer- Model # MVWX655DW1 Service Performed- Customer was having issue with unit leaking oil during cycle. Specialist ran diagnosis and found the gear case leaking. Specialist removed and replaced the (GEARCASE- W11035751) , Job Done.
Near Riverside, CA 92504
Daniel Lopez
Job Details: 05/12/2018
WHIRLPOOL DISHWASHER - MODEL # WDF520PADB3 SERVICE PERFORMED: Consumer was having issue with water not draining after cycle is completed. Specialist ran diagnosis and found drain pump not receiving any voltage. Specialist replaced with new drain pump (W10876537) -
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/12/2018
MAYTAG WASHER - MODEL # MHW4200BW1 SERVICE PERFORMED: Customer was having issue with unit buttons not being responsive. Specialist ran diagnosis and found control panel unresponsive , wont reset or go in diagnostic mode , found broken tabs on control panel not sitting correctly. Replaced WPW10635985 (panel-cntl) . Verified all buttons are working. . All components work as designed. Job completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW8900BC0 Service Performed: Customer was having issue with the unit leaking from the left hand side during the cycle. Specialist ran diagnosis and found the unit leaking around the splash guard when the detergent dispenses. Installed new Splash Guard - (WPW10550152) and Dispenser (WPW10552116) . Tested unit and all check OK. Job Completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW8500DC4 Service Performed: Customer was having issue the washer tub making a loud grinding noise during cycle. Specialist ran diagnosis and found washer rubbing against drain pan. Per technical service pointer W10827358 - adjusted feet and ran through fill , wash , drain and spin with towels , washer running as designed Job Cmpltd,
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Dryer- Model # MGDX655DW2 Service Performed: Customer was having issue with push button being loose and not turning machine on. Specialist ran diagnosis and found broken pets switches. Pre-Id department sent tech out with needed switches before initial visit . Specialist replaced (WPW10569603-SWITCH) & a (WPW10563095-RELAY). Tested unit; all components work properly. Job completed
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Washer- Model # WTW8800YW0 Service Performed: Customer was having issue with unit not completing a cycle. Specialist performed diagnosis- found F51 error code , checked motor and found loose rotor , added loctite and instructed customer to allow 24 hours to dry -- tested unit and its all OK . Job completed.
Near Moreno Valley, CA 92555
Daniel Lopez
Job Details: 05/12/2018
Whirlpool Refrigerator --Model # WRS325FDAM04 Service Performed: Customer was having issue with fridge leaking from the bottom and the freezer having a frozen block of ice on the bottom as well. Specialist performed a diagnosis and found a frozen evaporator drain pan and drain tube, Specialist removed and defrosted drain pan . Tested the water flow through drain. All components work properly. Job completed
We serviced a
Kitchen-aid Refrigerator-model # KRFC704FSS00. Problem description; water dispenser is slow.
Model Service performed; Upon specialist arrival he states customer is having issues with the water not wanting to dispense. He took out filter and put back in the dispenser started to work. Common issue. Needs valves and housing.; ordrng 1 W10865826 (valve) an
Near Acton, CA 93510
Cher
Job Details: 05/12/2018
On return visit specialist removed and replaced parts ordered. Ran test and unit works as designed.
Near Lancaster, CA 93534
Cher
Job Details: 05/12/2018
Roper Dryer-model # RED4516FW. Problem description; unit taking longer to dry. Service performed; Upon specialist arrival he found unit not as hot as it should be. Checked thermostats all checked good. Element checked good too. Found bad cycling thermostat.; removed and replaced WP3387134 (thrmst-fix) from stock.
Near Lancaster, CA 93534
Cher
Job Details: 05/12/2018
Maytag washer-model # MVWX655DW0. Problem description; the spin cycle is not working properly. Pre-ordered W10404050/lid Lock, W11035751/gearcase, W10913953/actuator. Service performed; Upon specialist arrival he stated customer having issues with the spin and wash not working. Checked errors and none stored. Ran auto test and found bad gear case and wash plate. Spines and rusted and rounded; W10902814 (WASHPLATE), On return visit removed and replaced part ran auto test and unit works as designed.
We serviced a
Whirlpool refrigerator-model # WRT318FZDW01. Problem description; unit is not cooling at all fan is not running.
Model Service performed; Upon specialists arrival he found the unit not cooling efficiently. Compressor running and freezer is fine. But no air moving. Fan getting 120 volts and no ops. Needs new fan ; WP2315539 (motor-evap).
Near Mojave, CA 93501
Cher
Job Details: 05/12/2018
On return visit specialist removed and replaced part ran test and unit works as designed.
We serviced a
Amana Oven-model # AGR6303MFS0. Problem description; oven is not heating properly and is producing a noise during operations.
Model Based on the problem description and model pre-ordered Wp9758079/igntr-oven and W11161843/harness.
Near California City, CA 93505
Cher
Job Details: 05/12/2018
Service performed; Upon specialist arrival he stated customer is having issues with the unit not wanting to stay lit during bake. Will turn off and back on before it reaches 350. Wire harness that is on there is okay. Need the igniter grounded out to the cabinet he grounded out and tested unit let it get to 350 and quick cycled it to make sure it always fires up. Unit works as designed.
We serviced a
Whirlpool refrigerator model # WRF767SDEM01. Problem description; unit is not cooling.
Model Based on model and problem description pre id department pre-ordered W11033168/harness and Wpw10389152/support.
Near Ridgecrest, CA 93555
Cher
Job Details: 05/12/2018
Service performed; specialist found the unit having issues with the unit not cooling. Freezer fine but fridge is over 50 degrees. The evaluation in fresh food section is over iced. Needs new fan and harness. Removed and replaced parts tested unit and unit works as designed.
We serviced a
Maytag dishwasher-Model # WGD92HEFC0. Problem description; unit is noisy during operations.
Model Service performed; upon specialists arrival he found unit would make a buzzing noise when gas valve would open. Needs new gas valve. Ordering burner assembly.; 1 280119 (gas burner),
Near Burbank, CA 91505
Cher
Job Details: 05/12/2018
On return visit specialist removed and replaced gas burner and new igniter. tested unit and it functions as designed. ; used 1 279311 (IGNITOR KIT & BRACKE) from stock.
Near Lemoore, CA 93245
Randy
Job Details: 05/11/2018
Whirlpool washer Model WTW8500DC2 complaint: Washer is making a knocking noise. Complaint unit makes loud noise during wash/spin cycle . Defective gear case . ordering 1 W10752283 (washplate) and 1 W10811956 (drum assy). Replaced the gearcase and washplate . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks Job complete
Near Hanford, CA 93230
Randy
Job Details: 05/11/2018
Whirlpool Washer Model WTW4616FW0. complaint is Not Draining/agitator keeps falling off. ordered 1 WP3951744 (AGITATOR) and 1 WPW10661045 (PUMP-WATER) . Replaced the agitator assembly . Performed calibration , ran a quick wash cycle test . All functions checked good . No leaks .
Near Hanford, CA 93230
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator Model WRX988SIBM03. complaint: No cool issue in the fridge, Ice maker is making ice but there is water under the ice maker. Inspected a whirlpool refrigerator . Complaint water leaking from the upper left corner . Between back wall and ice box. ordering 1 W10864518 (ADAPTER) and 1 W10619962 (HEATER) Replaced the heater and adapter on a whirpool refrigerator . All functions checked good at time of service . No leaks.
Near Tulare, CA 93274
Randy
Job Details: 05/11/2018
Whirlpool Dishwasher Model WDT720PADM2 . complaint: Error code E2. Upon arrival control not responding , displaying F2E2 miscommunication error between user interface and central electric. ordering 1 W10854231 (cntrl-elec) and 1 W10917737 (housing-ui). Replaced the central electric and Ui housing . Performed calibration , all functions checked good . No leaks job complete
Near Los Banos, CA 93635
Randy
Job Details: 05/11/2018
Whirlpool Refrigerator model # MFT2976AEM02 complaint: is not making ice. The freezer section has frost building on the evap cover panel. The ice maker is producing ice but slowly, there is ice buildup in the air vent. The fan is hitting ice causing drag. Replacing 2 W10407212 (gasket-fip)s and 1 WPW10514110 (EVAP MOTOR). Replaced gaskets and evap motor assembly. Removed ice buildup. All ops normal Job complete.
Near Burbank, CA 91506
Daniel Lopez
Job Details: 05/11/2018
Door is now working as designed. Job complete
Near East Los Angeles, CA 90022
Daniel Lopez
Job Details: 05/11/2018
WHIRLPOOL REFRIGERATOR- MODEL # WRB322DMBM SERVICE PERFORMED: Consumer was having issue with water leaking from the bottom of the unit. Specialist performed diagnosis and found a clogged up drain backing up any excess water the unit might have had. Specialist unclogged drain. Tested unit. Job completed.
Near Glendora, CA 91741
Daniel Lopez
Job Details: 05/11/2018
WHIRLPOOL WASHER - MODEL # WDF320PADS SERVICE PERFORMED: Customer had issue with the door not staying down and the hinge pad broke off as well. Based of the problem description our Pre-Id department had ordered (2 PADS-WP8268961) . Specialist removed and replaced pads. Tested the unit and all components are functioning normally. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
WASHER Whirlpool WFW7590FW0. Complaint is Error code E1 F9 . Abusing unit to not operate. Checked error codes, F9/E1-LONG DRAIN, F3/E1-PRESSURE SWITCH, F0/E1-LOAD DETECTED DURING CLEANING CYCLE, F5E4-DOOR NOT OPEN BETWEEN CYCLES. Attempted to run diagnostic, unit just sat. Tilted unit back and removed lower panel, power to pump is good. Drain trap has some minor lint. The windings on the pump are failed. Replaced drain motor. Assembled unit. Powered and test, passed. Unit completed test cycled.
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
Near Fresno, CA 93706
Randy
Job Details: 05/11/2018
ROPER WASHER RTW4516FW0. Cold water is not working. F8E1 F2E1THE VALVES COLD SOLINOID WILL NOT OPEN, causing unit to not operate properly. Error codes above were in the system. Cleared codes ordered the part. The will not operate till valve replaced. ; ordering 1 W11210459 (VALVE) . Removed power shut off water, and removed water lines. Installed replacement valve. Assembled the unit ran test check good. All components good. job complete.
Near Fresno, CA 93650
Randy
Job Details: 05/11/2018
maytag dryer model MGDB800VQ0. Complain is not heating and making noise. Found multiple issues going on with dryer gas valve is not opening also A bad thermistor And bad switches.also needs a dryer repair kit.Also the front seal is pretty much worn away. Ordering parts. ordering 1 280140 (seal,drum), 1 4392067 (dryer repair kit), 1 WP3387223 (electrode), 1 WP3391912 (thrmst-fix), 1 WP3403498 (connector), WP8557891 (burner-gas), WP8573713 (cutoff-tml), WP8577274 (thermistor). After installing all this parts. Enable to get dryer to function properly. Still having intermittent issues with control board and is flashing an F 28 code. Which is the temperature sensor That is open. Also noticed some wires on control board have been spliced. Order a new control board and sensor ordering 1 280140 (seal,drum), 1 WP338906 (sensor), 1 WPW10111620 (cntrl-elec). On return visit replace control board and sensor that was bad also put a new seal on the front of drum. Everything is functioning prope
We serviced a
Whirlpool washer-Model # WTW8040DW0. Problem description; unit is making a loud grinding sound during use and the cap at the bottom of the drum has come loose. Pre-id department pre-ordered W10811956/gearcase because of problem description.
Model Service performed; upon specialist arrival customers complaint was unit loud during use. Also washplate cap is off. Found damaged washplate and screw. Needs new washplate and screw. Make 2 call count. Screw is seized ; ordrng 1 W10752187 (screw) and 1 W10
Near Chatsworth, CA 91311
Cher
Job Details: 05/11/2018
On return visit specialist removed and replaced gear case washplate and screw. Tested unit unit functions normal now.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
washer maytag model MVWC565FW1 . complaint is washer would not finish cycle at times and also loud grinding noise coming from washer in spin cycle.Could not enter washer into diagnostics to retrieve any error codes. Was able to put it in a spin the rinse cycle through So I could diagnose it that way. Ordering 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11162438 (CNTRL ELEC) . Removed and replaced all parts ordered. I was still having issues with Wash machine. Motor was having a hard time reaching RPM and cutting out. Going to order a new motor and also a new capacitor. When parts come will come back out and install; ordering 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR ). Removed and replaced motor and capacitor then entered washer into diagnostics calibrated unit and ran system test everything checked out good and is functioning properly. Job completed
Near Fresno, CA 93725
Randy
Job Details: 05/11/2018
whirlpool washer model WFW92HEFC0 Complaint is noise. Customers complaint is that wash machine was making a noise during spin cycle. I pull top off washer I found a loose hose smacking wash tub as it was spinning. Corrected issue . No longer hear noises customers complaining about. Put system into diagnostics Receive no error codes. Ran systems test everything checked out good.job complete
We serviced a
Whirlpool refrigerator-Model # WRF757SDEM01. Problem description; leaking from dispenser having cooling issues.
Model Service performed; upon specialists arrival he found unit was not cooling. Measured temps with thermal couple and RC at 67F FC 74F. Inspected frost pattern and unit did not have full frost pattern, put unit through diagnostic and verified all thermistors
Near Granada Hills, CA 91344
Cher
Job Details: 05/11/2018
On return visit specialist ran diagnostics test 4 and both evap flooded. Customer said unit would cool then stop and then start to cool again. Unit may going into extended defrost. Removed and replaced parts ordered and retested unit and it now works as designed.
Near Fresno, CA 93706
Randy
Job Details: 05/11/2018
WHIRLPOOL WASHER WDT720PADM2 Complaint is door is not closing properly. Customers complaint is the door is not closing. After troubleshooting and looking out dishwasher I found the strike was broken off into the latch also the springs are bad. Ran dishwasher through diagnostics make sure everything else is functioning. It checked out good. ordering 2 WP8269145 (brckt-mtg)s and 1 WPW10337934 (spring) and 1 WPW10544004 (door latch strike) and 1 WPW10653840 (door latch). Replace door latch and strike. Mounted dishwasher in place. Everything is functioning properly now. Job completed
We serviced a
Whirlpool washer-Model # ALW880QAW. Problem description; washer starts smoking.
Model Service performed; upon specialist arrival he found unit leaked through upper and lower bearings. Milk Stool frame cracked and and washplate support stripped and rusted through. Pulleys rusted and belt damaged. Transmission siezed and motor is buzzing lou
Near Granada Hills, CA 91344
Cher
Job Details: 05/11/2018
Since some of the parts for repair are discontinued customers extended warranty took over the situation we did not complete the repair do to some parts being discontinued.
Near Fresno, CA 93705
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRF560SEYM05. not making ice. Customers complaint is ice maker isn’t working and refrigerator isn’t cooling. I found that the Ice maker motor was not functioning also dampener wasn’t opening like it should.; ordering 1 4317943 (icemaker only) and 1 W11087463 (damper). Replaced ice maker and air damper.Also leveled out refrigerator. Nature everything was functioning properly. Job completed
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
MAYTAG WASHER MVWB765FW0. unit spins the clothes still come out soaked. Upon arriving to the customers home customer stated the unit would not dry drain properly took unit apart found drain pump to be seized and not functioning replace drain pump. tested unit, unit checks OK with no issues job complete. used 1 W10876600 (PUMP-WATER) from stock.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/11/2018
Whirlpool refrigerator-Model # AFI2538AES. Problem description; refrigerator is leaking from the dispenser. Pre-id department pre-ordered 67006322/water inlet valve and Wp12956202/reservoir because of problem description. Service performed; upon specialists arrival unit was leaking from front dispenser tested and found valve not closing all the way. Unit making loud grinding noise and still leaking after flushing about 1gallon of water to purge air. Needs new valve and filter header removed and replaced reservoir and valve that was pre-ordered. Tested unit and it no longer leaks and is working as designed.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
kitchen aid refrigerator model KRFF305ESS00. complaint is not dispensing water. pre ordered w10861009 (head-filtr) and wpw10420083 (valve). Replaced and tested with new parts unit is working properly with no issues job is complete.
Near Clovis, CA 93611
Randy
Job Details: 05/11/2018
Kitchen aid refrigerator model KRFF507ESS01. Complaint is the unis is not cooling in the fridge. Upon arriving to the customers home found dampener door open and not allowing to shut dampener is broken also heard fan surging meeting to order a new fan and the wiring harness . ordering 1 W11033168 (HARNS WIRE ) and 1 WPW10248595 (control) and 1 WPW10389152 (support). Replaced all parts tested unit unit checks OK with no issues job is complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/11/2018
Kitchen-aid oven-Model # KOSE500ESS02. Problem description; customer states they have a defect on the inside glass door. Service performed; upon specialists arrival customer already had panel they needed to be installed sent to them by Kitchen-aid. He removed and replaced panel and customer is happy with repair. Job completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool range-Model # WEG745H0FS0. Problem description; self clean is not working. Service performed; Upon specialist arrival he checked unit for error codes and there was none I checked bake and broil and unit is heating as designed instructed customer of proper self cleaning and how it’s designed to help lift the stain and referee customer to page 15 in the use and care guide unit is working as designed no issues.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool washer-Model # WDT720PADM1. Problem description; customer stated the dishwasher is displaying error code E2F2. Pre-id department pre-ordered W10854231/cntrl-elec and W10917737/housing. Service performed; specialist found unit was getting F2 E2 code had bad control removed and replaced control retested unit works as designed.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
MAYTAG WASHER MODEL MVWX655DW0. Complaint is the unit is making a squeaking noise during the spin cycle error sensing unit went off now will not do. Customer states unit making a squeaking noise did not finish cycle found squeaking nice to be coming from cam remove and replace cam ran calibration unit is quiet . unit is working properly; used 1 W10721967 (CAM) from stock, Job Completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/11/2018
Whirlpool icemaker-Model # MFI2665XEM8. Problem description; unit is making ice very slowly. Pre-id department pre-ordered 10882923/icemaker based on problem description and unit history. Service performed; specialist removed and replaced icemaker.
Near Los Angeles, CA 91356
Cher
Job Details: 05/11/2018
Kitchen-aid refrigerator-Model # KSF26C6XYY04. Problem description unit is not dispensing ice. Pre-id department pre-ordered Wp2323603/motor based on problem description and unit history. Service performed; specialist confirmed unit not dispensing ice and water leaked on the auger motor causing damage. Removed and replaced motor and tested unit it now works as designed. Advised customer to allow 24 for unit to make a complete batch of ice.
Near Livingston, CA 95334
Randy
Job Details: 05/11/2018
maytag washer model MVWB765FW0. complaint is the washer is not draining the water. Checked for codes unit has an error code for out of balance checked all functions everything checks out good check suspension rods they’re good Unit is working as designed customer is loading improperly . job complete.
Near Atwater, CA 95301
Randy
Job Details: 05/11/2018
whirlpool refrigerator model WRX735SDHZ00. Food in fridge section is freezing food. Unit over temping fridge is set to 41° food is at 34° thermistor in control or not reading properly ordering new control cannot find thermistor in Macone or parts list also water valve constantly leaking causing drip at door order new water valve. ordering 1 W11043013 (valve) and 1 W11043763 (cntrl-elec). Removed and replaced thermistor water valve and electronic control unit is temping properly and no more leaks. Job Complete.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
whirlpool washer model WDF520PADB5. No water going in. Customer states unit now filling found unit to have a bad fill valve removed and replaced a valve unit is now getting water and working properly. used 1 W10872255 (VALVE) from stock, Job complete.
Near Merced, CA 95348
Randy
Job Details: 05/11/2018
Whirlpool dryer WED86HEBW. unit is not drying the clothes and starts to run but no heat. Unit not heating check element found unit has a bad element need to order parts; ordering 1 WP8544771 (element). Removed and replaced element unit heating properly. job complete.
Near Mariposa, CA 95338
Randy
Job Details: 05/11/2018
WHIRLPOOL DISHWASHER MODEL WDF520PADW7. Not filling no water. Found unit to be missing drain hose. Unit needs hose to work properly; ordrng 1 WPW10545278 (hose-drain). Installed hose. Unit working properly ; Job Complete