Near Ceres, CA 95307
William
Job Details:
09/20/2018
whirlpool washer MVWB766FW1
Called WP TL regarding spin options in normal cycle, Ref #7722993499, normal cycle only has spin options max & high, for lower spin speeds you must use other cycles that allow slower spin speeds.
Near Ceres, CA 95307
William
Job Details:
09/20/2018
whirlpool washer WFW90HEFC1
Removed shipping bolts, ran self diagnostics tested ok. Customer purchased unit as is. Used unit, unit has chassis damage in the front; Job Complete.
Near Perris, CA 92571
Kevin
Job Details:
09/20/2018
WHIRLPOOL WASHER WTW5000DW1
unit was not finishing spin cycle. I put unit into diagnostic and found codes for actuator fault. I removed and replaced actuator W10913953 (actuator). Tested unit. All tests good.
Near Perris, CA 92571
Kevin
Job Details:
09/20/2018
whirlpool oven WFG540H0AS1
Bake burner not always igniting in bake. Unit has out dated burner and harness. Need to update burner and harness with new kit. Unit also will need ignitor. Ordering parts. ; ordrng 1 W10700720 (burnr-oven) and 1 WPW10324262 (igntr-oven), Removed and replaced burner kit and ignitor. Tested unit. All tests good.
Near Redlands, CA 92373
Kevin
Job Details:
09/20/2018
WHIRLPOOL DISHWASHER KUDS30CXSS1
Dishwasher dead , found open bimetallic needs bi metal service kit. Removed and replaced bi metal kit. Tested unit. All tests good
Near Bloomington, CA 92316
Kevin
Job Details:
09/20/2018
whirlpool refrigerator WRT311FZDM1
Unit not cooling in RC. I found frozen over return vents going to RC. I defrosted vents, applied silicone to gaps in cabinet per service pointer, and formed door gaskets to cabinet to prevent air leaks. Tested unit. All tests good.
Near Fontana, CA 92337
Kevin
Job Details:
09/20/2018
whirlpool refrigerator WRT541SZDW00
Removed and replaced RC door LW10646224 (dor-fip) . I heated and formed gaskets on new door. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details:
09/20/2018
whirlpool refrigerator WRX988SIBM03
Unit not cooling in RC. Found frozen over RC evaporator causing cooling loss. Failed thermistor and main control causing ice build up. Removed and replaced main control and RC evap motor with harness. Tested unit. All tests good.
Near Fontana, CA 92336
Kevin
Job Details:
09/20/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00
efrigerator not cooling not making ice ran avg temp tests found ff avg temp 42 deg frz avg temp 13 , found weak airflow through ff evap , checked version # for main control test 128 version 800 , ran test 40 compressor and dual evap test , compressor and valve working correctly, checked thermistors all ok Called Whlp tech line , tech insists probable air flow issue at ff evap cover. Installed cover unit tests good.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details:
09/20/2018
MAYTAG DRYER MGDC215EW2
dryer shuts off after 5 minutes. Found bad push to start switch. Removed and replaced push to start switch 1 WPW10117655 tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details:
09/20/2018
WHIRLPOOL MICROWAVE KEMS308SSS00
unit is giving a F6E0 error code. Communication error between the oven and microwave controls. Per tech sheet removed and replaced controls tested all works good at this time
Near Pomona, CA 91767
Tyler
Job Details:
09/20/2018
whirlpool refrigerator WRT318FZDM00
unit is developing frost in freezer. Found gap in seal for refer door. Removed doors and moved spacer to bottom. Tested all works good customer to defrost unit to remove ice
Near Glendora, CA 91740
Tyler
Job Details:
09/20/2018
whirlpool oven WFG510S0AB2
oven will preheat and then will not heat again. Preheated oven and let it cycle about 4 times. Could not replicate problem. Called trade partner team to document.
Near Upland, CA 91786
Tyler
Job Details:
09/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04
things are freezing in the top shelf. Found customer blocking vent showed customer how venting system works. All works good at this time
Near Upland, CA 91786
Tyler
Job Details:
09/20/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM04
Customer states things are freezing in the top shelf. Found customer blocking vent showed customer how venting system works. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
09/20/2018
WHIRLPOOL WASHER WTW5000DW1
unit makes noise in wash cycle. Found coins stuck in the wash plate causing the noise. Removed and calibrated unit. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details:
09/20/2018
WHIRLPOOL DRYER WED49STBW
the door handle is coming off. Replaced door handle W10861225 (HANDLE). Tested all works good at this time.
Near Fontana, CA 92336
Tyler
Job Details:
09/20/2018
whirlpool refrigerator WRX735SDHB00
ice maker stopped making ice. Found ice maker had jammed. Fixed and cycled ice maker all works good at this time
Near Bloomington, CA 92316
Tyler
Job Details:
09/20/2018
maytag washer MVWC565FW1
unit is not draining. Found error code for long fill. Found drain hose is not higher than machine causing siphoning and drain hose is too long over 30 feet which would cause long drain as well. Instruct customer to fix issue for machine to function properly.
Near El Monte, CA 91731
Stephen
Job Details:
09/20/2018
MAYTAG WASHER MHW5100DW0
Ran diagnostics. Had f3e1 error code. Found worn drain pump, pressure damaged from over sudsing; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Replaced drain pump. Cleaned clogged air trap. Pressure sensor is working properly. Ran diagnostics. No error codes. Ran quick cycle- ok. Fills, washes, drains, rinses, & spins properly. Advised to use less detergent, run clean cycle with affresh.
Near El Monte, CA 91732
Stephen
Job Details:
09/20/2018
kitchenaid dishwasher KDFE104DSS5
Ran diagnostics. Found power to wash motor, not running. Replaced pump& motor W11085683 (Wash Motor) assembly. Fills, washes, drains, rinses, dries properly. Advised customer MUST use rinse aid for proper drying, use solid tabs or powder detergent ( no gels or liquids. Complete
Near Baldwin Park, CA 91706
Stephen
Job Details:
09/20/2018
maytag refrigerator MFI2570FEZ05
FC evaporator iced up . Ran diagnostics. Power to heater. Found open defrost heater; ordrng 1 WP12729123 (heater), Deiced evaporator ( still iced up ). Replaced defrost heater. Heater reads 28 OHMs. Ran diagnostics- ok. Unit is cooling properly at this time. Advised to allow 24 hours before loading food. Complete.
Near Los Angeles, CA 91403
Isidore
Job Details:
09/20/2018
kenmore dishwasher 665.16033402
Removed console and old thermal fuse , installed new fuse kit. Test dishwasher operation ok at this time.
Near Los Angeles, CA 90077
Isidore
Job Details:
09/20/2018
maytag washer MVWC565FW0
Found no code but user interface control W11116594 not always going to selected cycle, part ordered;1 W11116594 (cntrl-elec), Removed console and old control board, installed new control board , calibrate washer, test washer operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details:
09/20/2018
WHIRLPOOL RANGE PRG3010NP
Removed broil igniter and installed new broil igniter. Test broil operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details:
09/20/2018
JENNAIR MICROWAVE JMW3430DS00
Need to order correct user panel W10713558 wrong part was ordered, Customer and I did not notice until later.;ordrng 1 W10713558 (panl-cntrl) Removed old new panel installed new panel with stainless trim. Test oven operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details:
09/20/2018
KITCHENAID REFRIGERATOR KRBL102ESS00
Tech line Tbor SR# 7722979636, test thermistors ok. Set temp from 5 default to 4 low fresh food temp. Program customer over filling refrigerator see SDpicture. Explained loading refrigerator she doesn’t want to accept that is proper correction, yet explained had same issue with different refrigerator same issue, and exchanged for this model. I assume same model. No problems found. trade partners Sr7722596988 Lisa doors surface rust and dents not covered called in after allotted time for deformed and cosmetic issues note this was purchased at Sears
Near Hesperia, CA 92345
Cesar
Job Details:
09/20/2018
FRIGIDAIRE RANGE LGGF3042KFH
Drawer was wedged between the frame because it came off the rail. It came of the rail because the screws holding the sliders backed out and came off found 2 screws on the floor under unit reinstalled and all tested good.
Near Apple Valley, CA 92308
Cesar
Job Details:
09/20/2018
WHIRLPOOL DISHWASHER ADB1400AGW1
Found failed latch on the dispenser door will not stay closed. Also wash motor has failed has power from control but won’t run all connections checked good ; ordrng 1 W10888591 (pump and motor) and 1 WPW10428217 (dispenser) Replaced pump and dispenser unit tested good.
Near Apple Valley, CA 92308
Cesar
Job Details:
09/20/2018
maytag dryer MGDB950YG3
User interface not responding properly cycle selections are off the don’t line up to the actual selection on the dial routed for UI ; ordrng 1 WPW10338347 (console), Replaced console tested good all cycles respond
Near Apple Valley, CA 92308
Cesar
Job Details:
09/20/2018
maytag range MGR6600FZ0
To replaced flame spreader they think with heat it could be flexing and changing direction of the air flow file # 7722816149; ordrng 1 8053967 (baffle-ht), 1 8053968 (shield-ht, lwr), 1 8053969 (shield-ht), 1 WP3195097 (bottm-oven)Replaced parts unit still won’t always light when hot unit has to get restated. Contacted tech line. Tech line said none repairable.
Near Apple Valley, CA 92308
Cesar
Job Details:
09/20/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01
Replaced controls unit tested good ; job complete. Used WPW10758681 (CNTRL-ELEC) WPW10656771 (SWITCH) WP2177331 (PLASTIC-SQ Light switch Spacer)
Near Hesperia, CA 92344
Cesar
Job Details:
09/20/2018
MAYTAG WASHER MVWB765FW0
Found failed clutch has damaged control. Motor won’t run found codes for over heated motor do to control sending incorrect voltage. Clutch ohm open motor windings ohm between 8 ohm and 10 ohm motor is good ; ordrng 1 W10754448 (clutch), Replaced clutch and control unit tested good
Near Hesperia, CA 92344
Cesar
Job Details:
09/20/2018
whirlpool microwave KEMC308KSS0
Has a broken tension spring on microwave door. Imaging for this model provides the incorrect part # for the spring ordering the correct one WP4452396; ordrng 1 WP4452396 (spring), Replaced spring tested good
Near Alhambra, CA 91803
Francisco
Job Details:
09/20/2018
whirlpool refrigerator WRX735SDBM00
Checked unit and ice maker made odd noise when I jumper t&h unit also failed to fill. Tested inlet valve,ice box fan, ice box thermistor they all passed. Removed and replaced W10882923 (Icemaker) tested ops unit working as intended. Asked to allow 24 hours for ice production and asked him to report any issues. Collected service call fee,part,and labor.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/20/2018
whirlpool washer MHW8200FW
Pull washer and dryer forward as they are stacked, using slider to protect floor. Removed and replaced parts listed, cleared codes and tested ops unit now working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details:
09/20/2018
kitchenaid refrigerator KRFC704FPS00
Removed and replaced parts listed, tucked in suction line into cavity optimized thermistor position checked gaskets and tightened all screws. Asked cx to monitor unit and report any issues. Will document with tech line Wednesday set as shop job please.;Documented with whirlpool tech line.Sr#7722995809
Near Arcadia, CA 91007
Francisco
Job Details:
09/20/2018
kitchenaid refrigerator KFCS22EVMS1
Checked unit upon arrival found cond fan motor and evap fan motor running but compressor relay was clicking off. Conducted a voltage check on start device wiring harness found 120 vac. Ohm tested compressor it passed. Removed and replaced part listed and ran unit, it started cooling, advised cx to wait 24 hours for refrigerator to reach normal operating temps again. *** cx was aggravated because another service provider came out and charged her $180 to repair unit last week or so. I informed cx it was not our company apologized and informed her she needed to pay in order for me to complete the job. Also explained how kitchen aid has different service providers and it could have been one of the other companies.**Collected service call fee, part, and labor on check #317; used 1 8201786 (START DEVICE,COMBO)
Near Arcadia, CA 91006
Francisco
Job Details:
09/20/2018
kitchenaid refrigerator KBRC36FTS02
customer stated unit is making a humming noise. Removed cover and inspected further found relay on cntrl board clicking on and off also emitting a low pitch chirping noise. After visually inspecting board found a bulging cap on board. Unit needs new control board to complete job. Customer will call in if he decides to go forward it’s repair. If he calls in please order control board kit part #W10801767.
Near Los Angeles, CA 90041
Francisco
Job Details:
09/20/2018
maytag washer MVWB765FW2
Checked unit found water valve receiving the right voltage but not working properly. Inspected water supply it is good and has good pressure, removed and replaced W11165546 (Valve), calibrated unit and verified repair by running manual test and verification cycle Test 51. Unit working as designed.
Near Los Angeles, CA 90042
Francisco
Job Details:
09/20/2018
WHIRLPOOL WASHER WTW5500XW2
Checked unit and found error codes F7 e1 & f7 e7 proceeded to check harness from motor to shifter and cap to motor harness seems ok. Tested capacitor it is testing out of range not supplying motor properly therefore motor does not move just hums. Ordering part and rescheduling for Thursday.; ordrng 1 W10804664 (capacitor), Removed and replaced parts listed, calibrated unit and tested ops unit working as intended.
Near Fillmore, CA 93015
Aaron
Job Details:
09/20/2018
maytag dryer MGDB765FW0
Unit has a stripped blower wheel needs motor and blower , ordered parts ; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve), Replace the motor and blower wheel assembly also the wheels tested operations unit is working as designed
Near Simi Valley, CA 93065
Aaron
Job Details:
09/20/2018
whirlpool washer CAW9444XQ0
Customer has a caregiver that does all the wash there is clearly not doing the clean washer cycle which I clearly told him to do the last time which was only a few days ago they use the unit and didn’t get the results they wanted and called back again without doing what I told them they needed to do to clear up the issueCustomer canceled at the door when I told them that if I test this unit out it works just fine there will be charges of $115 call out and diagnosis fee mrs canceled at the door, I already told them they are using way too much so and advise them to do the clean washer cycle with a fresh tablets which they clearly have not done do not send me back without charging them $115 before we go out.
Near Moorpark, CA 93021
Aaron
Job Details:
09/20/2018
kitchenaid refrigerator KRMF706ESS01
Tech to gasket out on the freezer section found that there was some sort of magnet that was causing the freezer gasket not to see that correctly for move the magnet and heated up door gasket to form correctly unit is working as designed advise customer to be aware of how the open and close the unit and not to overfill freezer sections back and causing unit to not close all the way; Job Complete.
Near Santa Paula, CA 93060
Aaron
Job Details:
09/20/2018
whirlpool washer WTW8500DC0
Replaced the console control tested ops ok , ref advised. 8/22 /16 SR#7716852829 the washer needs to be on a Dedicated circuit per the manufacturer /8/22/16 with tech line and still today the Washer outlet for power is still not a dedicated circuit advise the customer will place the consul this last time after this we will not be going out there under any kind of circumstances because the manufacture can no longer do anything for them as long as they do not have a dedicated circuit there are no other fixes.
Near Topanga, CA 90290
Jesus
Job Details:
09/20/2018
KITCHENAID REFRIGERATOR KRFC302ESS00
Customer states that unit is not making ice. Checked unit and cycle icemaker. Unit is woking but found the fill tube iced over. Freezer temp was brought down to -2 degrees. Removed icemaker and bin. Used steamer to defrost ice. Plugged in icemaker and jumpered out valve. Water valve in now working. Assembled unit and test. Unit is no woking as designed.
Near Agoura Hills, CA 91301
Jesus
Job Details:
09/20/2018
kitchenaid oven KOSE500ESS03
Customer states that unit is not heating. Checked unit and no error codes. Advices customer to preheat unit for 20 minutes before placed food in it. Unit is woking as designed
Near Oxnard, CA 93035
Jesus
Job Details:
09/20/2018
WHIRLPOOL DISHWASHER MDB6759AWS2
customer states that whirlpool sent out heater do to recall. Checked unit and found the panel drain button not woking. Gave customer and after installing the heater agreed per quote. Removed panel and installed new panel. Tested unit and passed. Customer paid for call, labor and part
Near Moorpark, CA 93021
Hector Zuleta
Job Details:
09/20/2018
kitchenaid range KGCU483VSS01
Replaced spark module. Tested ok.
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details:
09/20/2018
whirlpool refrigerator ED5LTAXVL00
refrigerator not dispensing ice. Checked unit and found broken micros witches bracket. Replaced and tested ok.
Near Oxnard, CA 93036
Hector Zuleta
Job Details:
09/20/2018
WHIRLPOOL MICROWAVE GT4185SKB2
Customer states microwave got in fire. Checked unit and found upper shield cover almost completely melted (See pictures). This part is not listed, contacted tech line and he couldn’t see it neither, he think is part of the cavity and is not serviced, probably is not even longer available. SR #7722982298. Customer requests to leave the microwave out side.
Near Oxnard, CA 93030
Hector Zuleta
Job Details:
09/20/2018
whirlpool washer WFW85HEFW1
Customer states unit will not finish the cycle and the door is closed. Set unit in diagnostic and found an F3E1 code (Water level system error). Manually open the door and cleared the pressure switch hose, and ran a quick diagnostic test. Also ran a short cycle with the clothes. Tested ok
Near Oxnard, CA 93033
Hector Zuleta
Job Details:
09/20/2018
whirlpool refrigerator WRT138FZDW00
icicles in the freezer compartment and condensation and no cooling in the fresh food compartment. Checked unit and found iced up return air vents. Manually defrosted and sealed all gaps in between the cabinet and the liner. Tested ok.; used 2 482338 (ADHESIVE)
Near Ridgecrest, CA 93555
Patrick
Job Details:
09/20/2018
whirlpool refrigerator WRT311FZDB00
Found the unit having cooling issues in the fridge. Freezer seems ok. Checked evaporator fan and it isn’t running properly. Checked power and the fan was getting 120 volts. Needs new one. Removed and replaced from stock. Tested unit. All ops checked good ; used 1 WP2315539 (MOTOR-FAN)
Near Ridgecrest, CA 93555
Patrick
Job Details:
09/20/2018
kitchenaid range KSGG700ESS1
Customer having issues with the units cooktop not wanting to operate. Gas flows thru, but no ignitor sparking. Checked switch harness and it’s getting power. The black wire going into the harness from module was popped out of the molex causing poor connection. Secured connection and tested unit. All ops checked good
Near Ridgecrest, CA 93555
Patrick
Job Details:
09/20/2018
kitchenaid refrigerator KFIS29PBMS00
Found the unit not running as cold as it should. Compressor seems to not be running efficiently upon arrival. Shutting off and on too quick making abnormal noise too. Needs replaced ordrng 1 W10276644 (compressor) Removed and replaced compressor. Vacuumed and recharged unit. Tested unit. All ops checked good ; used 1 CD8404 ([Alt for AF1200]), and 1 FREON R134 (5.8 OZ)
Near Burbank, CA 91505
Raymond
Job Details:
09/20/2018
maytag washer MVWB765FW1
Upon arrival unit had noise when spinning tub. Unit would not agitate either. Need to repair drive system, gearcase, clutch rotor, stator and agitator.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11135392 (CONTROL) and 1 W11161960 (AGITATOR), Installed clutch stator rotor gearcase and agitator. Tested unit, unit functions as designed.
Near Glendale, CA 91206
Raymond
Job Details:
09/20/2018
whirlpool dishwasher MDB4949SDZ0
Replaced dishwasher tub. Cx is doing a remodel and unit had no hook ups available to test unit. Door opens and shuts all the way now.
Near Glendale, CA 91205
Raymond
Job Details:
09/20/2018
kitchenaid refrigerator KRFC300ESS01
pon arrival cx complaint was unit has moisture on glass in crisper drawers, contacted Mike SR 7722982824 discussed, fruits and veggies need to be bagged, small amount of moisture is normal, instructed cx on proper use and care, cx was upset stating tech line and myself must be incompetent because her old refrigerator never did this.
Near Los Angeles, CA 90039
Raymond
Job Details:
09/20/2018
kitchenaid freezer KBSD618ESS01
Upon arrival customer states frost in FC. Found frost, warmed and reformed gasket and performed light check. No visible light seen. Job complete.
Near Los Angeles, CA 91331
Raymond
Job Details:
09/20/2018
whirlpool refrigerator WRS325FDAM01
Contacted Mark SR 7722979676 and discussed issues. Found broken yellow wire from switch to led module. This is non repairable as harness goes into liner.
Near Stevenson Ranch, CA 91381
Billy J.
Job Details:
09/20/2018
KITCHENAID DISHWASHER KDTE254ESS1
Upon arrival unit was completely dead customer states sometimes he will bet a light on u.i removed and replaced main control but still nothing unit has a bad u.i as well ordering W10902370 u.i is completely unresponsive; ordrng 1 W10902370 (panel-cntl), used 1 W10866124 (CNTRL-ELEC) Removed and replaced u.i retested job complete.
Near Los Angeles, CA 91331
Billy J.
Job Details:
09/20/2018
WHIRLPOOL RANGE AGR5330BAW
Dropped part off 2 WPW10578251 (GRATE-BRNR)s per notes job complete.
Near Santa Clarita, CA 91351
Billy J.
Job Details:
09/20/2018
whirlpool refrigerator WRF767SDEM01
Upon arrival customer stated unit won’t dispense ice tested and motor getting proper voltage but not turning on unit needs new auger ; ordrng 1 W10822606 (motor), Removed and replaced auger motor tightened all door handles job complete.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
09/20/2018
kitchenaid refrigerator KRFF707ESS00
Removed and replaced glass shelf cx approves repair at this time. No dents dings or scratches caused by tech
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details:
09/20/2018
whirlpool refrigerator WRF555SDFZ05
Customer states ice maker is constantly making noise and dispensing ice. Inspected unit. Found unit needs a new motor on the auger. Ordering parts. ordrng 1 WPW10309868 (motor), Removed and replaced auger motor. No dents dings or scratches caused by tech.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details:
09/20/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM
Removed and replace the RC evap fan and harness. Unit now functioning as designed. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
09/20/2018
whirlpool refrigerator KSSC42QMS02
Removed and replaced inlet valve. No dents dings or scratches caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details:
09/20/2018
whirlpool oven WOS51ES4ES00
C states while using self cleaning the unit lost all power. Unlocked and remove door pulled unit with dolly removed back panel. Removed and replaced the thermostat fuse and the blower. Removed control panel. Removed and replaced the thermal fuse reinstalled control panel and rear panel reinstalled over to cabinetry. Turned of breaker. Unit now operating as designed. Explained to cx that if they us self clean again they will run into same issue. There is no gap between cabinets and unit. No air flow. Cx approves repair at this time. No dents dings or scratches caused by tech
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details:
09/20/2018
whirlpool dryer WGD7590FW0
Unit is making loud noise like rattling. Inspected unit. Unit needs a dryer repair kit. Unit will need to be unstacked. Already informed customer. ordrng 1 4392067 (dryer repair kit), Removed and replaced all wheels and belt. Reinstalled drum and front panel. Tested unit. Unit is now functioning as designed no rattle was found. No dents dings or scratches caused by tech.
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details:
09/20/2018
kitchenaid refrigerator KSSC48QTS00
Customer states light bulb in fridge went out. Removed and replaced bulb WPA3073101 (BULB-LIGHT). Light now working. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93304
Dane
Job Details:
09/20/2018
AMANA RANGE AER3311WAW0
Unable to verify failure. Unit turned on and stayed hot the whole time as well as heating elements on cooktop. Job complete.
Near Taft, CA 93268
Dane
Job Details:
09/20/2018
KITCHENAID REFRIGERATOR KRFF707ESS
Upon arrival fresh food was not cooling. Found fresh food thermostat out of range causing pressure the back raider to ice over. Unit needs fresh food thermostat ; ordrng 1 W11033168 (harns-wire), removed and replaced harness with thermostat and tested unit. Unit functions normal now; Job completed.
Near Buttonwillow, CA 93206
Dane
Job Details:
09/20/2018
whirlpool refrigerator WRS325FDAMO2
Upon arrival unit was not cooling properly, icemaker was leaking, and lights would not come on if the fresh food side was opened. Found fresh food light switch would never get continuity, found icemaker mold leaking, found defrost by middle open not letting unit go into defrost. Removed and replaced defrost by metal, fresh food light switch and icemaker. Unit functions normal; used 1 4317943 (ICEMAKER)
Near Bakersfield, CA 93306
Dane
Job Details:
09/20/2018
maytag cook top MGC7430DS
Upon arrival the electrodes were sparking constantly. Found unit with faulty spark module and pinched wire on harness causing short in module. Removed and replaced wire harness and module and tested unit. Unit functions normal now.
Near Avila Beach, CA 93424
George
Job Details:
09/20/2018
kitchenaid refrigerator KFXL25RYMS2
Icemaker not making ice. Installed ice maker W10882923 (Icemaker) tested check out ok complete. No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details:
09/20/2018
KITCHENAID GARBAGE DISPOSAL GC2000XE5
Installed garbage disposal tested check out ok complete. No dents or dings cause by tech.; Job Complete.
Near San Luis Obispo, CA 93401
George
Job Details:
09/20/2018
whirlpool oven WOD93EC7AB05
Found oven with no errors tested check out ok customer concern of stain in top oven not steaming hot enough steam option goes up to 200 degrees testing check out ok complete . No dents or dings cause by tech.
Near San Luis Obispo, CA 93405
George
Job Details:
09/20/2018
JENNAIR REFRIGERATOR JFC2089WEM6
Found refrigerator drain tube plug Service pointer update drain tube Clear out ice Tested check out ok complete
Near Templeton, CA 93465
George
Job Details:
09/20/2018
whirlpool refrigerator WRF560SEYM05
found refrigerator ice maker over filling freezer area drain is plug clear out drain remove old ice replaced ice maker 4317943 (ICEMAKER ONLY) filling ok draining ok complete. No dents or dings cause by tech.
Near Bradley, CA 93426
George
Job Details:
09/20/2018
kitchenaid oven JMC8100ADS
Found oven working ok ran thrue test checking ok door wen you get half way spring don’t have tension part is discontinued complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details:
09/20/2018
KITCHENAID DISHWASHER KDTE104ESS4
Found dishwasherdoor not closing properly replace latch still not closing satisfactory but working at this time Per customer accidentally tip door with foot spoke to Bruce tech support not a product defect . Door looks like it needs to be replace tweak and hinges right side of frame minor kink .
Near Paso Robles, CA 93446
George
Job Details:
09/20/2018
frigidaire refrigerator FGHC2331PFCA
Found refrigerator error sy. Ef means bad fan motor ok to order part . Office to call customer wen part in.; ordrng 1 242290001 (motor-blower), Installed new fan motor retested check out ok complete no dents or dings cause by tech.
Near Los Angeles, CA 91307
Kenneth
Job Details:
09/20/2018
whirlpool microwave WMH53520CH5
Intermittent open close door error. Replaced all three switches with truck stock WPW10156813 (INTERLOCK) WP8206419 (INTERLOCK) 3 W10727360 (MICROSWITCH)s and tested unit. Unit is working properly. Customer approves unction at this time. No dents dings or blemishes on or a round unit caused by technician. Quoted and collected in full.
Near Los Angeles, CA 91364
Kenneth
Job Details:
09/20/2018
jennair refrigerator JFC2089HTW2
Customer informed of frost building in fridge. At the time of service found no frost anywhere. Informed customer that everything checked good. No air leaks found. Everything is working properly. Customer approves function and will call back if problem continues.
Near Beverly Hills, CA 90210
Kenneth
Job Details:
09/20/2018
kitchenaid refrigerator KRFF507ESS01
Installed drip oanand cover evap and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91423
Kenneth
Job Details:
09/20/2018
KITCHENAID REFRIGERATOR KRFC704FSS00
ound unit only filling half way and leaking through ice maker causing ice to build huge ice blocks in ice compartment. Removed and replaced ice maker and water valve. Tested unit unit is working properly no leaks. No dents dings or blemishes on or around unit caused by technician. Customer concerned about seal around the ice container might be the cause of 5e melting and freezing. Informed customer that the gapping wasn’t significant enough. To give this repair a shot and if it continues to leak and freeze like it is we will replace ice container door and door chute.
Near Tulare, CA 93274
Enrique
Job Details:
09/20/2018
whirlpool refrigerator WRF993FIFM00
Replaced the FC door gasket and ice maker . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details:
09/20/2018
maytag washer MVWB835DW0
lid lock blinking . Found f5e3 = lid lock fault . Installed new latch . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service . No leaks .
Near Huron, CA 93234
Enrique
Job Details:
09/20/2018
frigidaire dishwasher FFHT2032TP1
RC not cooling . I found the evaporator fan motor was obstructed by ice . I removed the ice . The fan motor and all components checked normal . No leaks .
Near Coalinga, CA 93210
Enrique
Job Details:
09/20/2018
whirlpool dishwasher
Customer says unit not powering on. Incoming voltage to control 120 volts . I will need the central electric , console and switch .; ordrng 1 WP8269209 (switch) and 1 WP8534833 (panel-cntl) and 1 WP8564543 (cntrl-elec), eplaced the wire harness and thermal fuse . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details:
09/20/2018
whirlpool refrigerator WRF560SEYM05
freezer leaking . I found the evaporator was frosting up . I replaced the thermistor , damper and thermal fuse wire harness . All functions checked normal at time of service . No leaks
Near Santa Maria, CA 93455
James
Job Details:
09/20/2018
maytag washer MVWC425BW1
Replaced gear case. Calibrated unit and tested unit. Passed all tests. Unit is working as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93458
James
Job Details:
09/20/2018
AMANA REFRIGERATOR ABB1921BRWOO
Refrigerator not reaching proper temp. Replaced WPW10594330 (CONTROL) 12002355 (THERMISTOR KIT) WPW10292244 (HARNS-WIRE) cnfrmrd a WPW10503278 (CNTRL-ELEC) WPW10594330 (CONTROL) 12002355 (THERMISTOR KIT) WPW10292244 (HARNS-WIRE) WPW10503278 (CNTRL-ELEC) and tested unit. Unit is functioning as intended at this time. Unit cooling. Job Complete.
Near Santa Maria, CA 93458
James
Job Details:
09/20/2018
whirlpool dryer WGD7300DW2
Dryer making rumbling noises due to bad support rollers. Ordering dryer repair kit; ordrng 1 4392065 (dryer repair kit), Installed dryer kit and tested unit. Unit now functions as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details:
09/20/2018
whirlpool refrigerator WRX735SDBM00
Changed out icemaker and tested unit. Icemaker is functioning as intended. Ordering new handles for fridge door and freezer door. Mounting screws stripped on fridge door and freezer door bent and not aligning to door properly; ordrng 1 W10827046 (handle,door (ss)) and 1 W10827047 (handle), eplaced handles. Unit functioning as intended. No dents dings or blemishes on or around unit caused by tech.
Near Santa Ynez, CA 93460
James
Job Details:
09/19/2018
maytag washer MVWB835DC3
Found unit with water let leaking into housing and continually dripping into tub due to stuck solenoid. Ordering new inletandhousing complete will return; ordrng 1 W11172234 (HOUSING), Replaced housing and tested unit. Unit now functions as intended with no leaks. No dents, dings, or blemishes on or around unit caused by tech.
Near Sanger, CA 93657
Timothy
Job Details:
09/19/2018
amana washer NED4655EW1
Unit is covered with sand and dust from dirt being introduced into the dryer from the washed clothing(I presume) and the vent being crushed. The customer was instructed to replace the vent last visit when the element was warped( This is usually caused by vent restrictions as well) . This visit the exhaust heat fuse, the fuse that opens when there is unsafe heat build-up in the exhaust, is open and the vent is still in poor condition. Noted the cord and outlet are both discolored from heat. This is usually a poor connection . Replacement of the outlet and cord is recommended to avoid damage to the home or appliance. The unit will keep having the same issues until the customer follows directions given to them by the techs being sent out to repair the unit and advise them on usage and maintenance responsibilities . Replaced heat fuse, unit is operating but is still noisy because of how dusty and sandy it is. Drum, motor and blower, support wheels and idler
Near Sanger, CA 93657
Timothy
Job Details:
09/19/2018
maytag washer MVWX655DW1
Installed parts. 2x gearcase, 1x control, actuator,cam,belt,hub . Noise stil present. Called Supervisor. Told he would pass this unit on to WP for evaluation
Near Sanger, CA 93657
Timothy
Job Details:
09/19/2018
WHIRLPOOL WASHER MVWB765FW1
Inspected unit and found 0-3(overload),5-4(lid not opened between cycles),2-1(stuck key). Ran a service test. Unit passes test without fault. Per the tech manual this is from the load exceeding the weight limit or mechanical binding. I do not detect any binding or anything between the drum and basket. Ran through a service test, calibrated unit. fill ,loosely, no more than 2/3 the depth of the basket and to use no more than 2 tablespoons of ‘he’ detergent. (One pod). Unit checks ok and is operating as designed.