Near Delano, CA 93215
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # RBS245PDQ12. Customer complaint- Error E2F3 code and unit is locked and smoking. Service performed- Specialist stated the unit started heating as soon as it was powered on. Unit gave a run away temp code and locked the door. The bake relay was welded closed. Removed and replaced control. Service completed.
Near Bakersfield, CA 93308
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRF555SDFZ05. Customer complaint- unit is leaking and dripping into drawers. Service performed- Specialist found unit is leaking from the ice door removed and replaced W10919724 (door-ice) and WP482338 (adhesive). Service completed.
Near Bakersfield, CA 93311
Cher
Job Details: 05/17/2018
Maytag Dryer-Model # MGDX655DW2. Customer complaint- unit is not heating or anything. Service performed- Specialist stated when he arrived the unit was not heating and making strange sound. He found pulley on motor loose and gas coils misfiring. Unit needs new coils and new motor. Removed and replaced 279827 (motor!dryer) and WPW10328463 (coil-valve). Service completed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/17/2018
Whirlpool Range-Model # WEG730H0DS0. Customer complaint- unit giving temp sensor fault error code. Service performed- Specialist found loos connection at temp sensor causing faulty readying. Secured connection and service is complete.
Near Bakersfield, CA 93308
Cher
Job Details: 05/17/2018
Whirlpool Washer-Model # WTW4816FW1. Customer complaint- washer stops mid cycle doesn't clean. Service performed- Per specialist unit would not start in normal mode. Unit did go into diagnostic but had no codes. Finished auto test an calibration with no issue. Unit started in normal mode but would fill for a few seconds then stop the agitator would turn slowly then it would spray water for a few seconds. The start button was very hard to push in and stay in. Control is failing as well as start button in console. Removed and replaced W10877390 (panel-cntl). Service completed.
Near Kernville, CA 93238
Cher
Job Details: 05/17/2018
Kitchen-aid Refrigerator-Model # WRV986FDEM01. Customer complaint- unit is not cooling turned down temp and still no cool. Service performed- Specialist removed and replaced W10709318 (solenoid) and W10833801 (fan) and 1 W10864518 (adapter) and WPW10143759 (dryer). recharged system with 6 ounces of R134. Service completed.
Near Bakersfield, CA 93312
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # WRF736SDAM14. Customer complaint- build up of ice in the freezer section. Service performed- Specialist found an air leak at refer door gasket. Removed and replaced W10407212 (gasket-fip). Service complete.
Near Bakersfield, CA 93312
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWB765FW0. Customer complaint- wash cycle tone and control not working. Service performed- Specialist removed and replaced the console W10919546/console lights are now working. Service complete.
Near Oxnard, CA 93036
Cher
Job Details: 05/17/2018
Maytag Washer-Model # MVWB765FW1. Customer complaint- unit does not start cycles. Service performed- Per specialist customer states that unit is not spinning out clothes. He checked unit and found error codes F0-E3. Overload F2-E1. UI stuck button off balance load Water temp Suds (added water then drain) Overload Proper loading. Ran diagnostics and passed. Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/17/2018
Whirlpool Refrigerator-Model # ET9FHTXMQ01. Customer complaint- fridge is leaking water. Service performed- Specialist checked unit and found the water valve leaking from the inlet port. Removed and replaced WP2188808 (valve-inlt). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/17/2018
Whirlpool Dishwasher-Model # WDF540PADW0. Customer complaint- Unit does not drain. Service performed- Specialist ran diagnostics and found error codes 6-4. Float switch 8-1 slow drain 8-2. Drain motor, indicates there is an electrical problem. Checked drain motor and it was humming. Was able to drain the water out by shifting the devri on pump. Removed pump and removed the broken pieces of glass. Assembled unit and also found the heat dry and the start button aren’t lighting up. Removed and replaced W10804117 (cntrl-elec). Service completed.
Near Santa Clarita, CA 91351
Cher
Job Details: 05/17/2018
Near Madera, CA 93637
Randy
Job Details: 05/16/2018
Whirlpool washer model # WFW94HEAW0. Complaint- Gasket on unit has black spots that will not wash off. Found Bellow to be molding removed and replaced Bellow unit working properly no leaks also advise customer to leave door open after every use to let unit for thoroughly dry out.
Near Mariposa, CA 95338
Randy
Job Details: 05/16/2018
Whirlpool Dishwasher Model # WDF520PADW7 Complaint-Not Filling / No Water. , Found unit to be missing drain hose. Installed hose. Unit working properly ; Job Completed
Near Madera, CA 93637
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WRS322FDAW04. Complaint- Humming noise coming from the refrigerator. Diagnosis- Unit making rattling noise found condensing fan motor To be sloppy remove and replace condensing fan motor also condenser is making rattling noise to adjusted condenser unit working properly.
Near Madera, CA 93636
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # ASD2626HEQ. Complaint- making noise, both compartments not cooling, nothing getting cold. Diagnosis-Unit not cooling properly found compressor clicks on and off will not continue running unit needs compressor. ordering 1 W10309990 (COMPRESSOR). Removed and replaced compressor pulled good vacuum to -30 µm charge system with 5 ounces of r134 unit is cooling properly.
Near Oakhurst, CA 93644
Randy
Job Details: 05/16/2018
Kitchen-Aid Refrigerator Model # KRMF706EBS01. Complaint-Unit is not cooling in the freezer. Diagnosis- Fan not working. Starts and stops. Removed and replaced fan and support. Unit cooling and working properly. WPW10389152 (SUPPORT) and W11087438 (Motor Harness).
Near Mariposa, CA 95338
Randy
Job Details: 05/16/2018
Whirlpool dishwasher model # WDF520PADW7. Not filling. no water. Diagnosis- Found unit to be missing drain hose. unit even coming with one. Unit needs hose to work properly; ordering 1 WPW10545278 (hose-drain). Installed hose. Unit working properly
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool Range Model # WFG320M0BW2. Complaint- C02 LEAK Diagnosis-At 5 min mark in the test unit tested at 216ppm. The room was at 140.
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool Washer Model # MVWX655DW1. Complaint- not finishing cycles Diagnosis- Found valves to be clogged due to sediment. Removed and replaced 1 W11127357 (VALVE). Service Complete.
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool Washer Model # WTW4815EW1. Complaint- continuous wash and not rinsing Diagnosis- Unit had lid lock codes. Went to run diagnostics. Control shut off. Removed and replaced control and lid lock. Calibrated unit. Unit working properly.
We serviced a
Whirlpool Refrigerator Model # WRF535SWHZ00. Complaint- Shelf or Drawer Bin hard to Slide.
Model Diagnosis- Found end cap and lid to be cracked and broken; ordering 1 W10827015 (cover) and 1 W10874836 (endcap). Removed and replaced all parts. Unit working properly.
Near Hilmar, CA 95324
Randy
Job Details: 05/16/2018
We serviced a
Kitchen-Aid Dishwasher Model # KUDS30FXSS9. Complaint- dishwasher rack issues.
Model Diagnosis- The lower rack wheels are not rolling properly, found left roller wheel to be broken. found top rack wires to be broken off causing dish items to fall down. I then tested unit in a diagnostic test mode it completed wash drain dried ck for codes
Near Modesto, CA 95355
Randy
Job Details: 05/16/2018
Installed new parts into unit. I then put unit into a diagnostic test mode it completed wash drain dried checked for codes found none as well no leaks.
Near Oakdale, CA 95361
Randy
Job Details: 05/16/2018
Kitchen-Aid Cook top Model # KSIB900ESS1. Complaint- FRONT TWO BURNERS FLAMES NOT AS HIGH, STOVE RANDOMLY BEEPS AT CX WHEN PAN IS ON STOVE. Diagnosis- The left front and right front burners do not stay at there temps, sometimes when adjusting the element burners they will not go down or up, hit & miss; ordering UI, 2 hot plates, 1 element for unit. ; ordering, W10636723 (elmnt-surf), W11208294 (UI), WPW10410578 (hotplate), 1 WPW10410580 (hotplate). Installed new parts into unit. I then tested all burners and found them to be working as designed.
Near Denair, CA 95316
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WDT730PAHZ0. Complaint- Will Not Wash, not going through cycle. Installed new part ( motor pump) into unit. I then tested unit into a diagnostic test mode it completed wash, drain, dried ck for codes found none as well no leaks, unit is now working as designed. used 1 W11085683 (Pump Wash).
Near Modesto, CA 95351
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WRF560SEYM05. Complaint-Not Cooling. Diagnosis- Unit was making a grinding sound coming from the freezer compartment. Ordering parts fan motor, thermistor; ordering 1 WPW10383615 (thermistor) and 1 WPW10453580 (housing), 1 WPW10464673 (motor-evap) and 1 WPW10507886 (compressor). Checked compressor winding, 21 0hms, Replaced compressor & filter/dryer, recharged system, unit cooling
Near Manteca, CA 95336
Randy
Job Details: 05/16/2018
Refrigerator Kitchen-Aid Model # KRFC704FSS00. Diagnosis- Frost Build Up on Walls of the Freezer. Found frost buildup in freezer area, frozen water droplets on left rail, evap cover & top of freezer liner areas, checked average temps in diagnostics for freezer & Fresh food areas, no failures, instructed client on normal frost build up, icing in freezer.
Near Manteca, CA 95336
Randy
Job Details: 05/16/2018
Washer Amana Model # NTW4755EW0. Complaint -Terrible sounds. Diagnosis- Found debris under pulley cover, when unit filled with water it’s causing cover to rub on pulley, Removed debris from under pulley cover, ran self diagnostic cycle, agitate & spin tested OK.
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/16/2018
WHIRLPOOL DISHWASHER- MODEL # WDT720PADM1 SERVICE PERFORMED: Customer had issue with unit door not staying in position. Specialist ran diagnosis, removed kick panel and found missing door spring. Reinstalled door hinge -- door now stays open.
Near Malibu, CA 90265
Cher
Job Details: 05/16/2018
Maytag Dryer-Model # MCG8000AWW. Customer complaint- unit is not tumbling. Service performed- Specialist checked unit and found the belt torn. Removed cover and replaced the belt. Assembled unit and also found the wheels and slider bad. Removed and replaced 4392065 (dryer repair kit) and LA-1006 (cylndr glide kit rh) and WP31001096 (roller). Service completed.
Near Malibu, CA 90265
Cher
Job Details: 05/16/2018
Whirlpool Dryer-Model # WGD9400SW0. Customer complaint- dryer making a high pitched noise and not drying. Service performed- Checked unit and found the idler wheel screeching. Disassembled unit and installed new dryer kit 4392067 (DRYER REPAIR KIT). Assembled unit and tested. Service completed.
Near Malibu, CA 90265
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # KRFC704FPS00. Customer complaint- condensation inside unit. Service performed- Checked unit and found the evaporator iced over. Per techline replace controls. Removed and replaced W11131873 (CNTRL) and W11169516 (CONTROL BOARD).
Near Oxnard, CA 93033
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator- Model # WRF535SWHZ00. Customer complaint- shelf is broken. Service performed- Per specialist customer complaints of frame crisper broken and freezer door handle loose. Checked unit and found crisper frame out of alignment. Adjusted frame and freezer door handle. Service completed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # ED5PVEXWS10. Customer complaint- unit is leaking from the bottom. Service performed- Per specialist customer states water accumulates in bottom of freezer side and runs out from door. Inspected and found solid sheet of ice 1/2” thick uniform across bottom of freezer compartment. Found drain under evap obstructed with partial bag from frozen food covering drain opening and frozen over. used steamer and removed ice build up. Condenser had uniform ice pattern. Service completed.
Near Turlock, CA 95380
Randy
Job Details: 05/16/2018
Whirlpool washer MVWC415EW1. Complaint- Unit will sometime go through cycle then stops and drains. Diagnosis- Found cold water valve to be plugged causing unit to time out due to long fill. Cleared blockage. Unit filling properly. Recommend customer get in line filter to help debris from getting inside unit
Near Sylmar, CA 91342
Cher
Job Details: 05/16/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- dishwasher turns on and runs for a few minutes then stops and flashes lights. Service performed- Specialist removed and replaced the pump & motor (Wpw10671941/pump&motor). had a little trouble retesting the unit. Moved plug to good outlet and found no codes stored. Ran unit and sink began to fill with dirty water. Customer has a clogged drain. Also found customer did not have air gap. Recommended installing air gap. Service completed.
Near Fresno, CA 93722
Randy
Job Details: 05/16/2018
Whirlpool Refrigerator Model # WRX988SIBM03. Complaint- Not cooling. noted the unit is plugged into a GFI plug, not recommended. Reported the Ice Maker has water in mold frozen. Units fans compressor all operating properly. He led compressor for leaks no leaks detected. Checked the outlet for proper power and neutral. From bottom eyelet no power got the power from the screw and the small eyelet. All outlets check same way. The unit could be having a control issue. Replacing interface. ; ordrng 1 W10848301 (cntrl-elec) Removed power from the unit. Replaced interface control. Powered unit, observed cycling. service complete.
Near Bakersfield, CA 93306
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRX735SDHW00. Customer complaint- icemaker is not working. Service performed- Specialist found the ice maker intermittently working. Found the cubes jamming due to cubes being small. Adjusted cube size. Service completed.
Near Lancaster, CA 93536
Cher
Job Details: 05/16/2018
Whirlpool Washer/Dryer combo Model # WGT4027HW0. Customer complaint- the locking switch does not lock but clicks like it odes. Service performed- Specialist found customer having issues with the unit getting locked and wouldn’t open, no power was to the unit. They were having power issues once power came back the lock just kept clicking, but wouldn’t lock. Removed and replaced W11176112 (LATCH). Service completed.
Near Palmdale, CA 93551
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRX735SDBM00. Customer complaint- Dispenser is not dispensing enough ice. Service performed- Specialist found the customer having issues with no water dispensing. The water filter sounds clogged. Checked filter and it actually was loose in the housing. Reinstalled and secured. Tested unit and it works as designed.
Near Clovis, CA 93611
Randy
Job Details: 05/16/2018
Roper washer Model # RTW4516FW2 Customer complaint -Not Starting or Not Operating. Service performed- Specialist found unit not turning on was not accepting commands and found latch sticking. Specialist removed and replaced W10838613 (LATCH) and W11170318 (CNTRL).
Near Palmdale, CA 93550
Cher
Job Details: 05/16/2018
Service performed- Specialist stated customer having issues with a sounds like an explosion and a little gas smell. Also lights on panel not turning off by itself after cycle. Had to press power to turn off,doesn’t do it automatically. That would be an issue with the control panel which it’s connected properly to the main control. Checked customers noise complaint and they are hearing the flame ignition. Removed and replaced W11109849 (CNTRL-PANEL) and 280119 (GAS BURNER).
Near Santa Clarita, CA 91387
Cher
Job Details: 05/16/2018
Whirlpool Dryer-Model # WGD8500DC0. Customer complaint- Dryer blowing lint inside drum. Service performed- Per specialist customer complaint was unit blowing lint inside of drum and it smelled like something was burning. Inspected and found unit working as designed but has a restriction in vent leaving home. Instructed customer to get vent cleaned.
Near Glendale, CA 91214
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDTM404ESS2. Customer complaint- unit not filling with water. Service performed- Specialist found unit not washing, found bad sump assembly removed and replaced W10861526/pump&motor.
Near Los Angeles, CA 91335
Cher
Job Details: 05/16/2018
Amana Washer-Model # NTW4516FW2. Customer complaint- Washer continuously runs. Service performed- Per specialist customer complaint was unit not filling with enough water and will add water when lid opens. Also said it has a long wash time and that the water will stop and start again even without opening lid. Inspected unit and found no codes. Unit passed all tests. Instructed customer this was normal operation of unit. Instructed customer on proper use and care of unit. Unit functions as designed at time of service.
Near Los Angeles, CA 91344
Cher
Job Details: 05/16/2018
Maytag Oven-Model # MGT8775XS04. Customer complaint- The knob doesn't turn left. Service performed- Specialist found knob not turning left he removed and replaced W10854406/manifold. Tested knob and it turns left now.
We serviced a
Whirlpool Refrigerator- Model # WRV986FDEM01. Customer complaint- unit is not cooling properly.
Model Service performed- Specialist found RC evap frosted. Defrosted unit and replaced motor-evap (W11087438 (Harness FF) and support (WPW10389152 (SUPPORT). Optimized thermistor and tested unit. Unit functions as designed.
Near Los Angeles, CA 91402
Cher
Job Details: 05/16/2018
Near Santa Clarita, CA 91350
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDFE104DSS0. Customer complaint- dishwasher not draining water from inside of tub. Service performed- Specialist checked drain and nothing inspected air gap it is clear found check valve is broken not allowing water to drain unit needs drain hoses. Removed and replaced 8269144A (drain hose) and WPW10545278 (hose-drain).
Near Santa Clarita, CA 91350
Cher
Job Details: 05/16/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- Temp concerns on both sections of fridge. Service performed- Specialist stated fresh foods evap is completely frozen and its 53 degrees in fridge. Removed and replaced W11033168 (Harness) WPW10389152 (SUPPORT) W11032800 (Harness Freezer).
Near Castaic, CA 91384
Cher
Job Details: 05/16/2018
Kitchen-aid Dishwasher-Model # KDTE254ESS2. Customer complaint- Dishes are not drying. Service performed- Per specialist customer states unit does not dry at all. He checked unit for error codes and there was none, checked rinse aid and it was completely empty. Then ran unit threw a diagnosis mode and it went threw all functions as designed and heater turned on and stayed on he found a loose connection on main control going to the heater re secured and retested now heater is working as designed.
Near Castaic, CA 91384
Cher
Job Details: 05/16/2018
Kitchen-aid Oven-Model # KODE500ESS02. Customer complaint- the cool down option takes over 8 hours to complete. Service performed- checked temp on top and bottom oven found oven was down in both ovens about 20 degrees specialist then re-calibrated and checked the temps and now oven is heating as designed.
Near Bakersfield, CA 93301
Cher
Job Details: 05/16/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- Dishwasher not washing dishes. Service performed- Specialist stated the unit would not fill with water and would not wash. Removed and replaced sump (Wpw10671941/pump&motor), switch (Wpw10195039/switch) and water valve (W10872255/valve) and tested unit. Unit functions as normal.
Near Bakersfield, CA 93309
Cher
Job Details: 05/16/2018
Jenn-air Washer-Model # WTW8500DC2. Customer complaint- error codes unit not working. Service performed- Per specialist the unit was giving a f0e3 overloaded code and an f0e5 off balanced load code. Instructed customer on properly loading the unit.
Near Bakersfield, CA 93309
Cher
Job Details: 05/16/2018
Near Fresno, CA 93705
Randy
Job Details: 05/15/2018
Whirlpool Refrigerator Model # WSF26C2EXF01. Temperature concerns, unit is not cooling. On arriving to the customers home customer stated that the unit was not cooling pump panel off evaporator fan evaporator to be covered with ice tested bimetal found bimetal to be bad replaced tested unit checks OK. Job Completed
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Dryer- Model # WGD49STBW0 Service Performed: Customer had issue with unit not drying. Specialist ran diagnosis and found open thermal fuse. Replaced with pre-id (Thermal Fuse-WP3392519) .
Near Patterson, CA 95363
Randy
Job Details: 05/15/2018
Whirlpool Refrigerator Model # WRF767SDEM01. Freezer is not freezing completely. The top ice maker will not turn on. Unit needs compressor and uv drier, unit has a leak. Both sections are not cooling ; ordering 1 W10779331 (compressor) and 1 WPW10143759 (drier-uv). Removed and replaced all parts. Pulled vac. Unit held vac. Charged unit with 5.5 oz r134. Unit cooling and working properly; Job Completed
Near Perris, CA 92571
Daniel Lopez
Job Details: 05/15/2018
Maytag Washer- Model # MVWC565FW0 Service Performed: Customer was having issue with unit making a loud noise during cycle. Specialist ran diagnosis and found gears inside the gear case slipping during agitation. Replaced with new (GEARCASE-W11035751)
Near Stevinson, CA 95374
Randy
Job Details: 05/15/2018
Wahser Maytag Model # MVWB765FW0. Complaint is ERROR CODE E2, F6. Ui unresponsive. Removed and replaced control and ui . Calibrated unit. Unit working properly. W10920541 (CNTRL) and W10919546 (Console).
Near Upland, CA 91784
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Freezer - Model # WRF989SDAM00 Service Performed: Customer had issue with unit not cooling in freezer . Specialist ran diagnosis and found that there was a sealed system leak in the evaporator. Unit had a shorted deli display. Removed and replaced compressor (W10276644-) -- (Wpw10732686--evaporator cover) .
Near Newman, CA 95360
Randy
Job Details: 05/15/2018
Whirlpool washer model GHW9300PW4. Error code F03. Pump not pumping any water out of unit. Removed and replaced the pump. Unit working properly. Job Completed.
Near Taft, CA 93268
Cher
Job Details: 05/15/2018
Kitchen-aid Freezer-Model # KSRP22FTWH01. Customer complaint- fridge is not cooling. Service performed- Specialist found condenser fan motor not running. Removed and replaced condenser fan; WP2188874 (condenser fan motor).
Near Gustine, CA 95322
Randy
Job Details: 05/15/2018
Microwave Whirlpool Model # WMH32519FB0. Found micro switches to be bad. Removed and replaced switches. WPW10156813 (INTERLOCK) and 3 W10727360 (MICROSWITCH)s
Near Bakersfield, CA 93307
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRS325FDAM04. Customer complaint- Interior lights aren't turning on. Service performed- Specialist found open fresh food and freezer light. Replaced the fresh food side and the freezer. removed and replaced 2 WPW10515058 (light).
Near Merced, CA 95340
Randy
Job Details: 05/15/2018
Jenn-air Microwave Model # JMW3430DS02. Complaint is Jenn Air Microwave Wall Oven logo falling off. Broil element hanging. ordering 1 WPW10214168 (NAMEPLATE) Removed and replaced name plate broiler element looks bent could not get it into proper place removed and replaced element unit is heating and working properly; Job Completed
Near Bakersfield, CA 93311
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRF989SDAM03. Customer complaint- unit is not making ice. Service performed- Specialist found a no cool code in the ice maker. Freezer temp 23 degrees. Poor frost pattern. Noisy compressor removed and replaced W10276644 (compressor).
Near Atwater, CA 95301
Randy
Job Details: 05/15/2018
Refrigerator Whirlpool. Model # WRS325FDAM04 . Complaint is lights not coming on inside the refrigerator or freezer. need to replace LEDs; ordering 1 WPW10515057 (light) and 1 WPW10515058 (light). Removed and replaced lights unit working properly. Job Completed
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Range- Model # WEG745H0FS Service Performed: Customer having issue with unit left rear burner is not lighting. Specialist ran diagnosis and found burner has very weak spark. Removed and replaced ignitor (W11050467) and the cap (W10837262) Job completed
Near Camarillo, CA 93012
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRB322DMHV00. Customer complaint- Ice maker connection is damaged. Service performed- Specialist checked unit and found the valve damaged. Pulled unit out and replaced the water valve WPW10498976 (VALVE). Assembled unit and cycled icemaker. Unit is now working as designed.
Near Madera, CA 93637
Randy
Job Details: 05/15/2018
Roper washer model # RTW4516FW2. complaint is unit is making a loud noise. Unit rattling when trying to wash found inner spin basket separated from shaft has factory defect need to replace inner spin basket; ordering 1 W10554251 (spin basket). Removed and replaced basket unit working properly ; Job Completed
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/15/2018
Kitchen-aid Range-Model # KSGG700ESS1. Customer complaint- having issues with door and lights not working. Service performed- Specialist checked unit and found the light no working. Removed and replaced 8009 (LIGHT BULB). Also the door was not aligned properly. Adjusted the feet and lighted up door.
Near Oxnard, CA 93036
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator- Model # KFIS29PBMS00. Customer complaint- Unit is not cooling. Service performed- Checked unit and it was not cooling. Removed drawer on fresh food section and evaporator and cover. Removed and replaced W10276644 (COMPRESSOR) and W10917531 (Evap) . Recharged unit advised customer to wait 24-48 hours to reach proper temperature.
Near Madera, CA 93637
Randy
Job Details: 05/15/2018
Roper dryer RED4516FW. Complaint does not turn on at all. Unit just stopped working out of no where. Unit not working will not spin checked power , power is good checked fuses found blown thermal fuse replaced fuse unit working properly. used 1 WP3392519 (THERMAL FUSE) from stock, Job Completed
Near Modesto, CA 95358
Randy
Job Details: 05/15/2018
Whirlpool Dryer Model # WED4800XQ0. Complaint is dryer is not Drying. Inspected and tested unit. Found unit working as designed, found unit heating fine, I did hear knocking sound coming from unit. I then removed front panel and drum and found rollers to be bad, replaced old ones with new ones from SP (4392065) dryer repair kit, reassembled drum and front panel tested unit, unit is fine. ; used 1 4392065 (DRYER REPAIR KIT) from stock, Job Completed
Near Modesto, CA 95350
Randy
Job Details: 05/15/2018
Dryer Whirlpool Model WED4815EW1. Complaint is dryer will not power on. Found open lug on power cord at back of unit, removed and replaced power cord, tested unit. unit operating as designed
Near Modesto, CA 95356
Randy
Job Details: 05/15/2018
Whirlpool dryer Model # MDE8600AYW. Complaint is dryer not turning on. Found thermo fuse open, ordered fuse for unit. WP33001762 (fuse- ther). Replaced thermo fuse, checked air flow, dryer heating OK; Job Completed
Near Modesto, CA 95356
Randy
Job Details: 05/15/2018
Near Oakdale, CA 95361
Randy
Job Details: 05/15/2018
Maytag dryer Model # MEDB835DW3. Complaint is unit door has to be closed several times before it would start and also not drying properly. Unit intermittently won’t start cycle, no codes found, checked connections, bumping door in order for door switch to get unit to start, ordered control board & door switch, ordrng 1 W10827974 (cntrl-elec) and 1 W11036551 (DOOR SWITCH). , Replaced main control & door switch, unit powers on OK. Job complete.
Near Ventura, CA 93003
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WDT780SAEM2. Customer complaint- Water dripping from underneath dishwasher. Service performed- Specialist found when the door is open all the way down it doesn’t stay completely flat, the door has like angle. Removed and replaced 1 8194001 (mount,door balance) and 1 W10300924V (door seal) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge).
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator- Model # KRFC704FPS00. Customer complaint- Ice maker not releasing ice. Service performed- Specialist checked unit and found pack with ice, also damaged ice bucket. Installed new ice maker and ice container. W10910401 (ice-contnr), W10908391 (Icemaker).
Near Ripon, CA 95366
Randy
Job Details: 05/15/2018
Refrigerator Kitchen-aid Model # KRMF706EBS01. Complaint is unit is having ice dispenser issues. Replaced auger motor W10822606 (MOTOR) , ice bucket & plate W11129522 (Ice Container), W11188517 (Plate), ran dispenser , tested OK, adjusted temp settings. Job complete.
Near Santa Clarita, CA 91350
Cher
Job Details: 05/15/2018
Roper Washer-Model # RTW4516FW1. Customer complaint- washer not agitating. Service performed- Per specialist customer states unit gets stuck on ash cycle and will not cycle past wash selection. F8E1-long fill fault. Cold water fill hose water valve is broken, water line blew off and flooded unit controls. Unit was unplugged. Cx states unit gets stuck on ash cycle and will not cycle past wash selection.F8E1-long fill faultCold water fill hose water valve is broken, water line blew off and flooded unit controls. Removed and replaced control board W11124712 (control).
Near Santa Clarita, CA 91350
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWB835DW1. Customer compliant- unit is not spinning clothes are still wet after cycle. Service performed- Bad odor coming from unit F0e5 off balance fault stored. Cleared codes and ran service test 51 Unit operates with no issues.Found customer overloading unit with sheets. Explained proper load size and loading procedure.
Near Los Angeles, CA 91401
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWB880BW0. Customer complaint- Washer is making a whistling and squeaking during spin cycle. Service performed- Specialist dropped motor cover and inspected for anything rubbing and found no issues. All hardware is tight. Removed wash plate and found all hardware tight. Noise determined to be normal due to infield service repair.Ran unit through auto diagnostics cycle and unit performed as intended.
Near Los Angeles, CA 91344
Cher
Job Details: 05/15/2018
Kitchen-aid Oven-Model # KEBS277BSS00. Customer complaint- Oven temperature is to cold. Service performed- Specialist entered diagnostics and fault F3E0 was stored.- main oven sensor open or shorted. Removed and replaced WP74008369 (sensor- ov).
Near Los Angeles, CA 91344
Cher
Job Details: 05/15/2018
Whirlpool Washer-Model # WTW5000DW1. Customer complaint- Unit stops around the rinse cycle and it starts beeping. Service performed- Specialist said customer states unit is stuck mid cycle with “rinse” flashing. Ran unit through diagnostics and found motor fault code. Inspected drive motor and found play in motor pulley. Removed and replaced W11158831 (capacitor) and WPW10006487 (motor-drve).
Near Los Angeles, CA 91344
Cher
Job Details: 05/15/2018
Maytag Refrigerator-Model # M8RXEGMAB01. Customer compalint- complete cooling loss. Service performed- Specialist said customer stated fridge isn’t getting cold enough. Fresh food and freezer are not cold enough. No ice build up on cap. Evap has good frost pattern. Weak evap fan motor. Removed and replaced WP2315539 (motor-evap).
Near Los Angeles, CA 91343
Cher
Job Details: 05/15/2018
Maytag Washer-Model # MVWC565FW1. Customer complaint- Unit takes to long to fill. Service perfromed- Specialist stated customer says barely any water comes out. Inspected unit and found no operational or unusual issues with unit. Operates as intended. Customer states old unit filled tub full of water and newer unit does not. Referred customer to manufacture.
Near Agoura Hills, CA 91301
Cher
Job Details: 05/15/2018
Whirlpool Dryer-Model # MLG2000AWW. Customer complaint- Dryer wont heat. Service performed- Specialist found unit not heating and with a bad timer. Removed and replaced WP33002109 (timer).
Near Agoura Hills, CA 91301
Cher
Job Details: 05/15/2018
Jenn-air Oven-Model # JJW2730DS01. Customer complaint- Bottom door is locked. Service performed- Specialist found no power and door is lock after a self clean cycle. Client was using self clean cycle and then unit shut off. Found bad thermal fuse cooling fans are working and speed is good. The issue is that bottom cabinet drawer is overlapping the bottom oven trim causing poor ventilation. Pulled oven out and replaced thermal fuse from truck stock. Reinstalled oven both ovens are working and heating properly. Both door latchs are working. Advised client when using oven to open bottom drawer to let oven vent out properly Both ovens reach preheat temp and cycling properly. used 1 WPW10545255 (FUSE-THRML) from stock
Near Los Angeles, CA 91304
Cher
Job Details: 05/15/2018
Whirlpool Freezer-Model # WZF34X16DW01. Customer complaint- Making loud noise. Service performed- Specialist found unit making loud noises, found evap motor making loud noises. Removed and replaced control box and fan. Reinstalled cover power up unit freezer is now making normal operation noises. Advised client to allow 24 hrs for unit to reach proper temp.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Range- Model # WFG505M0BS3 Service Performed: Customer had issue with unit glass shattering. It shattered 5 minutes into pre-heat. Installed new inner glass and tested at 350 degrees .
Near Los Angeles, CA 91307
Cher
Job Details: 05/15/2018
Kitchen-aid Dishwasher-Model # KDFE104DWH4. Customer complaint- unit is leaking from teh bottom right corner. Service performed- Specialist found unit is leaking water need to upgrade rails and door latch doesn’t keep door close. Removed and replaced W10300924V (door seal) and W11048934 (track) and W11048936 (track) and WPW10653840 (door latch).
Near Los Angeles, CA 91364
Cher
Job Details: 05/15/2018
Whirlpool Refrigerator-Model # WRS571CIDM02. Customer complaint- Ice maker not dispensing. Service performed- Specialist found auger gear loose and not engaging with bucket reinstalled auger gear and tighten screws, reinstalled ice bucket. Test unit and dispenser is working properly on crush or cube ice Advised client to allow 24 hrs for a full bucket of ice.
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/15/2018
Jenn-Air Built-In Microwave-- Model # JMC8130DDB Service Performed: Customer had issue with fire inside the unit. Specialist went out for diagnosis only and found damaged wave guide cover. Also found grease throughout microwave- Tested for further problems and found sparking in wave guide and damage to cavity pics. Contacted Whirlpool Safety
Near Chatsworth, CA 91311
Cher
Job Details: 05/15/2018
Kitchen-aid Oven-Model # KODE507ESS02. Customer complaint- Error code popping up customer did hard reset and now unit is not powering on. Service performed- Specialist found unit is always giving error code F1E0 Put unit into test mode and found error code f1e0. Client already did reset with whirlpool customer service and still doing the same thing. Removed and replacedW11093251 (panl-cntrl) and 1 W11179310 (MAIN CONTROL ).
Near Los Angeles, CA 91325
Cher
Job Details: 05/15/2018
Kitchen-aid Dishwasher-Model # KDTE104ESS1. Customer complaint- Not cleaning dishes right. Service performed- Specialist found bad diverted valve removed and replaced pump motor assy WPW10605057 (PUMP&MOTOR). Ran a self test unit completed with no issues No water leaks. Advised client to run hot water 1st and to use jet dry and clean washer once a month with affresh.
Near Redlands, CA 92373
Daniel Lopez
Job Details: 05/15/2018
Whirlpool Refrigerator- Model # KRFC704FSS00 Service Performed: Customer had issue with freezer not cooling. Unit was unplugged on arrival. Specialist ran a diagnosis and found an open thermistor. Removed and replaced with new updated main board (W11177683-Cover) & (W1031670-Thermistor) . Evaporator had full frost pattern. Instructed customer to allow 24 hours
Near Los Angeles, CA 91325
Cher
Job Details: 05/15/2018
Whirlpool Dryer-Model # WGD4815EW2. Customer complaint- Unit making thumping sound during use. Service performed- Specialist stated it made a loud noise and won’t tumble after a large blanket was in cycle. Found belt out of pulley, belt still looks good reinstall belt tested dryer and it is working and heating properly. Advised client not to overload dryer.
Near Los Angeles, CA 91326
Cher
Job Details: 05/15/2018
Jenn-air Range-Model # JGC1536BS00. Customer complaint- Cooktop is leaking gas customer can smell it. Service performed- Specialist stated client is smelling gas. Check top burners tubes and orifice and manifold with all valves close and no leaks found with bubbles. Had to remove oven to check gas connections. Checked regulator and elbow and valves and no leaks found Reinstalled oven advised customer to call gas company.