Near Los Angeles, CA 91352
Cher
Job Details: 05/23/2018
Maytag Refrigerator-Model # MFI2665XEB6. Customer complaint- ice in bottom of the unit. Service performed- Specialist removed and replaced ice maker UI and main board. W10882923 (icemaker), W11035752 (CONTROL) and WPW10337912 (cntrl-elec). Tested unit unit functions normal now. Instructed customer that overloading of freezer section will cause door adjacent issue causing excessive frost build up on all items of the freezer. Unit functions normal now.
Near Los Angeles, CA 91602
Cher
Job Details: 05/23/2018
Kitchen-aid Dishwasher-Model # KUDD01DPPA0. Customer complaint- red lights on drawers keep going off. Service performed- Specialist inspected for codes in both drawers. Both had a motor jammed code. Inspected and found silverware and racks obstructing wash arm in both cabinets. Freed obstructions and tested unit. Unit functions normal now. Instructed customer on proper use of unit. Service completed.
Near Los Angeles, CA 91306
Cher
Job Details: 05/23/2018
Whirlpool Range-Model # KGRC608LSS0. Customer complaint- unit is displaying error F102. Service performed- when specialist arrived unit had F2E1 cancel stuck fault code. Ordering both removed and replaced display board and control panel 9782418CB (panl-cntrl) and WP9782455 (cntrl-elec DISPLAY BOARD). Service completed.
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRT541SZDW00 Service Performed: Customer had issue with unit no cooling in either compartment. Specialist ran diagnosis and found unit vents are frozen over do to a frozen evap drain. Cleared ice from vents and drain. All functions tested good.
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # KSSC48FMS03 Service Performed: Customer had issue with display not coming on. Specialist ran diagnosis and found Checked for voltage at p2 connector grand-12vdc found voltage present but ui not coming on therefore ui board its bad. Removed and replaced 1 W10839424 (cntrl-elec), Unit is working as designed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRR56X18FW02. Customer complaint- unit is not cooling. Service performed- Specialist stated when he arrived unit was room temp all fans were running but not compressor so he unplugged unit and plugged it back in and it clicked 3 times but did not start removed and replaced start device 8201786 (START DEVICE,COMBO) from truck stock and compressor turned on and began cooling informed customer to wait 24 hours for unit to reach proper temps. Service completed.
Near Los Angeles, CA 91342
Cher
Job Details: 05/23/2018
Maytag Washer-Model # MVWC565FW0. Customer complaint- control and timer are not working. Service performed- Per specialist customer states every couple of loads the washer will not operate and will not start the cycle the unit has no error codes. Instructed customer on proper loading and soup usage instructed customer to use afresh and also found loose connection on main control re calibrated and retested unit. Service completed.
Near Covina, CA 91724
Daniel Lopez
Job Details: 05/23/2018
Jenn- Air Refrigerator- Model # JFC2089WEP7 Service Performed: Customer had issue with unit not making any ice or dispensing any water. Specialist ran diagnosis and found SP #W10476206 which matches my model serial and problem description. Replacing water valve as well because crack near water line which can be a potential leak. Replaced W10884390 (icemaker) and 1 WPW10420083 (valve),
Near Santa Clarita, CA 91321
Cher
Job Details: 05/23/2018
Kitchen-aid Dishwasher-Model # KDTE104DSS0. Customer complaint- guide racks and wheels are broken. Service performed- Specialist found racks and wheels popped out so he removed and replaced W11048936 (Track) and W11048934 (Track). Service completed.
Near West Covina, CA 91791
Daniel Lopez
Job Details: 05/23/2018
Maytag Dishwasher- Model # MDB7749SBM2 Service Performed: Customer had issue with unit not starting. Specialist ran diagnosis and found corrosion on ribbon cable not allowing control to make good connection to UI board. Replaced W10811169 (panel-cntl)
Near Santa Clarita, CA 91350
Cher
Job Details: 05/23/2018
Whirlpool Oven-Model # WOS51EC0AS02. Customer complaint- unit is not working. Service performed- Apron arrival unit was completely dead found fuse was blown removed and replaced a fuse WPW10545255 (FUSE-THRML). Service completed.
Near Los Angeles, CA 90065
Daniel Lopez
Job Details: 05/23/2018
Jenn-AIr- Dishwasher - Model # JDB8700AWP0 Service Performed: Customer had issue with unit not powering on. Specialist ran diagnosis and found unresponsive keypad. Checked Power and polarity / tested perfect. Turned off breaker accessed control board inspected connection to ui reset connector and reset power to unit, unit powered on ran diagnostics and retrieved error code 8-1 slow drain and 6-6 for water temp. Informed cx they need to run hot water on sink prior to using unit, checked drain cycle it is draining out fine. Unit is working as designed
Near Los Angeles, CA 90046
Daniel Lopez
Job Details: 05/23/2018
Ktichen-Aid - Model # KICU509XBL00 Service Performed: Customer had issue with unit giving an F47 error code. Specialist ran diagnosis and found and verified f47 fault code main board open, removed cook top, main top glass and panel hold elements. Removed old main board and installed new main board, test cooktop operation- all works perfect.
Near Rosemead, CA 91770
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer had issue with unit buttons not starting. Specialist ran diagnosis and found f0e2 error code. Cleared error code.Ran auto test, calibration- passed. Tested rinse and spin with load. Fills, agitates, drains, rinses, spins properly. Complete.; Job Cmpltd,
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer had issue with unit only dispensing crushed ice. Specialist ran diagnosis and found that ice falls down in the freezer. Found bucket with a hole in the bottom causing the ice to fall out and also found the solenoid routed for the bucket.
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # WRS325FDAW04 Service Performed: Customer had issue with unit dispensing warm water and not making ice. Specialist ran diagnosis and found unit not dispensing ice found auger motor frozen not able to spin removed motor and defrosted motor and cleared ice reinstalled all tested good
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWC360AW0 Service Performed: Customer had issue with unit not spinning clothes. Specialist ran diagnosis and found unit nut on pulley came off caused belt to fall off reinstalled nut land pulley and belt all tested good ; Job Cmpltd
Near Hesperia, CA 92344
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWB835DW1 Service Performed: Customer had issue with unit making a loud high pitched noise. Specialist ran diagnosis and found drag on the basket not spinning freely removed top and tub ring and found a sock between basket and tub. Removed suck and all tested good
Near Apple Valley, CA 92307
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer had issue with unit not filling with water. Specialist ran diagnosis and found pressure switch hose came off the control board not allowing control to read water level reinstalled hose and secured all tested good ; Job Cmpltd,
Near Barstow, CA 92311
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4815EW1 Service Performed: Customer had issue with unit not draining properly. Specialist ran diagnosis and found failed pump has power and rattles but no water gets pumped. Removed pump found blades fell off the the pump motor shaft replaced pump unit tested good ; used 1 W10276397 (PUMP-WATER) from stock, Job Cmpltd
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/23/2018
Amana Dishwasher- Model # ADB1400AGW1 Service Performed: Customer had issue with unit not drying dishes. Specialist ran diagnosis and found unit with no error codes. Checking all functions unit tested good heater came on at end of cycle as it should. Customer instruct on function soap selection and running hot water at sink prior to operating unit also instruct on water temp going to unit being to cold 105 degrees unit requires 120 minimum ; Job Cmpltd
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Range- Model # WGG745S0FS02 Service Performed: Customer had issue with unit knobs being loose and oven racks peeling. Specialist ran diagnosis and found Bezel on knobs came off and chrome is pealing off also hinges for grates the finish Is coming off. Reglued bezels back in place and Per whirlpool all other damages are cosmetic and not covered
Near Victorville, CA 92394
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWX655DW0 Service Performed: Customer had issue with unit making a loud noise when unit shifted gears. Water not flowing thru dispenser it pools in the inside and gears on drive hub are stripped out causing a speed sensor error because basket won’t engage transmission shaft 1 W10528947 (drive hub kit) and 1 W11127356 (drawer) were replaced.
Near Pinon Hills, CA 92372
Daniel Lopez
Job Details: 05/23/2018
Maytag Dryer- Model # MGDX655DW2 Service Performed: Customer had issue with timer not working while unit is in cycle. Specialist ran diagnosis and found unit not timer motor has 120v and turns but timer shaft does not move determined timer has a broken internal gear causing it not to advance replaced WPW10642928 (TIMER) and retested all checked good timer advanced ;
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Microwave- Model # WMH31017FS0 Service Performed: Customer had issue with unit door not closing properly. Specialist ran diagnosis and found primary door switch failed has open contacts causing control to not recognize when door is open or closed. Replaced switch all tested good ; used 1 W10727360 (MICROSWITCH) from stock,
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator - Model # WRX735SDBM03 Service Performed: Customer having issue with unit not making any ice and not cooling in either section. Specialist ran diagnosis and found freezer gasket came out of the track causing air leaks in to the freezer compartment this caused ice build up around evaporator fan motor and stopped it reset gasket and cleared ice.
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW8000DW2 Service Performed: Customer had issue with unit not spinning during the cycle. Specialist ran diagnosis and found t found code for long fill water valve tested good and flow is proper checked pressure switch hose found it has a pin hole causing pressure not to build was able to cut off failed portion of hose retested unit and all checked good
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/23/2018
Roper Washer- Model # RTW4516FW1 Service Performed: Customer had issue with unit making loud banging noises during cycle. Specialist ran diagnosis and found that during the spin cycle balance ring on basket is loose and bouncing around during spin ; Removed and replaced W10554251 (spin basket)
Near San Bernardino, CA 92411
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Freezer- Model # WRT541SZDW00 Service Performed: Customer had issue with unit over freezing and refrigerator section not cooling. Specialist ran diagnosis and found failed operating thermostat unit stays off for long periods of time causing temps to go up replaced thermostat tested good at this time w10866230/thermostat
Near San Bernardino, CA 92411
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWC415EW1 Service Performed: Customer had issue with unit not dispensing detergent. Specialist found worn suspension basket shaking and going off balance during spin also found agitator came loose and tossed dispenser into the basket breaking dispenser and basket. Replaced basket agitator suspension and dispenser calibrated and tested unit all checked good at this time ;
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WRF736SDAM14 Service Performed: Customer had issue with dispenser control not responding. Specialist found UI WILL NOT POWER ON HAS VOLTAGE FROM MAIN CONTROL CONNECTOR CHECKS GOOD AT CONTROL AND UI. DETERMINED FAILED UI REPLACED-W10865869 (CNTRL-ELEC UNIT TESTED GOOD
Near Modesto, CA 95350
Randy
Job Details: 05/23/2018
whirlpool oven model # WFG320M0BB2. Complaint-two burners are not blue but yellow. diagnosis- Adjusted burner tops, all burner functions tested OK, tested bake cycle several time, check ignitor connections, found no problems.
Near Modesto, CA 95356
Randy
Job Details: 05/23/2018
whirlpool refrigerator model # WRS571CIHZ00 complaint- diagnosis- Refrigerator making loud noise when opening door. Diagnosis- Found diffuser making very loud rattling noise when actuated ordered the diffuser assembly for unit. Replaced damper assy. tested damper motor functions, tested OK
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
Maytag washer model # MVWB955FC0 complaint- electric board error. diagnosis- Found code F5E2, tested latch assy, latch motor open, replacing latch for unit. Replaced latch assy, ran diagnostics tested ok 1 W11188327 (LATCH ASSY)
Near Ceres, CA 95307
Randy
Job Details: 05/23/2018
Maytag washer model # MMV4205DS4 complaint-start button not starting. diagnosis- Open/closed door,Replaced micro switch, line filter fuse, tested microwave functions, tested OK; used 1 W10138793 (FUSE), and 3 W10727360 (MICROSWITCH)
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
Maytag washer model MVWB700VQ0 complaint- not locking. diagnosis- Found code 80,82, tested latch, found latch not functioning properly. Replaced latch assy. Tested latch, ran rinse/spin cycle, tested OK.
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
amana refrigerator model # AFI2539ERM00 complaint ice maker is not freezing up . diagnosis- Found water supply on reverse osmosis system, instructed clinet on ice production and needed water pressure to ice maker
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
whirlpool refrigerator model # WRX735SDBM03 complaint-dispenser is not working. diagnosis-, Found water leaking in auger area freezing up auger screw needs ice maker and valve. Replaced water valve & ice maker, cycled ice maker, tested OK
Near Manteca, CA 95337
Randy
Job Details: 05/23/2018
whirlpool dryer model # WED92HEFW0 complaint- when running there is a burning smell. diagnosis-Checked blower wheel, removed debris & vacuumed out unit , ran cycle, tested ok
Near Escalon, CA 95320
Randy
Job Details: 05/23/2018
maytag washer model # MVWB835DW1 complaint- not draining diagnosis- Found drain & flood codes, tested drain pump, tested ok, checked outer tub for restrictions at drain hole,replacing control board & water valve based on code found in unit.1 W11024149 (CONTROL BRD) and 1 W11165546 (WATER VALVE). Replaced control board and water valve. unit is working properly.
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
whirlpool washer model #WTW5000DW1 complaint- makes grinding noise diagnosis-Unit shifting while in spin cycle, unit tripping breakers; used 1 W10913953 (ACTUATER) and 1 W11116590 (CONTROL BRD). Replaced actuator & main control, unit still rattling splush assy in low spin spin. Tested and working properly .
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
whirlpool washer model #KAWS750LQ0 complaint- doesn't wash the clothes diagnosis-issue with unit, Axel on motor is stripped coupler will not stay on axle coupler will spin freely . Removed and replaced parts all working as designed, tested OK. used 1 285753A (coupling,motor); and WP8529936 (motor-drve)
Near Salida, CA 95368
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model # WRT311FZDB00. complaint- Freezer making a clicking noise. diagnosis- Tested defrost, couldn’t get unit to go into defrost mode. need heater, bi-metal & control. , Found bi-metal open, replaced bi-metal, tested defrost function , tested OK.
Near Ripon, CA 95366
Randy
Job Details: 05/23/2018
whirlpool washer model # MVWC565FW1 complaint- not washing Diagnosis- Checked for codes, found no codes in unit, re calibrated unit, ran self diagnostics, unit functioning as designed, instructed client on water fill function while running normal cycle, all tested OK
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Maytag dryer model # MED3500FW0 complaint- door not closing or locking. diagnosis-Found hinge sagging w/ inner pin broken. Replaced door hinge & catch, door functions tested ok Used 1 WPW10208415 (hinge)
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Whirlpool mircowave model MMW9730FZ02 complaint- unit not operating properly. Diagnosis- Found right micro sw not functioning properly. needs interlock assy for right side; ordrng 1 W10709980 (INTERLOCK ASSY). Replaced interlock assy, door switch functions, tested OK
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
Whirlpool dryer Model # WGD6600VW1. Complaint-turns on going through motions but does not dry the clothes. Diagnosis- , Down thermal fuse open, ordered part for unit. 1 WP3392519 (fuse-thrml). Replaced thermoswitch, checked air flow at blower wheel & exhaust vent, tested OK
Near Escalon, CA 95320
Randy
Job Details: 05/23/2018
Amana refrigerator model # ASD2522WRW06 Complaint- water dispenser sticks diagnosis- Found dispenser clips & screw missing, needs 1 WP2194719 (clip) and 1 WP2195051 (clip) and 1 WP3400906 (screw). Installed dispenser lever clips & screw, dispenser functions , tested OK
Near Tracy, CA 95376
Randy
Job Details: 05/23/2018
maytag washer model # MVWX655DW1 complaint- washer is dripping. diagnosis- Found water leaking from water valves when unit is not being used,need 1 W11127357 (WATER VALVE ASSY). Replaced water valve, tested water valve functions, tested OK
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Amana washer model # NTW4516FW2 complaint- unit is not cleaning the clothes properly. Diagnosis-Checked unit for error codes, re calibrated unit, ran self diagnostics, ran deep water wash with client to instruct client on normal water level for washer, found unit operating as designed.
Near Tracy, CA 95304
Randy
Job Details: 05/23/2018
Whirlpool range model #WEE510S0FS0 Complaint-Range not getting enough power, lights coming on but oven/cook top non operational. Diagnosis-Unable to enter diagnostic mode, Checked voltage to unit , ordering main control W10894098 (CONTROL BRD). , Replaced main control board, checked all functions of stove top & oven, tested OK
Near Oakdale, CA 95361
Randy
Job Details: 05/23/2018
Whirlpool dryer model #WED4915EW1 complaint- timer is not shutting off. Diagnosis-Timer was not working properly,also not heating properly and removed and replaced new parts into unit. I then tested unit in a high heat cycle, it heated and tested properly. 279838/ELEMENT,HEATER and 279816/THERMAL CUT OFF HI and Wp3392519/fuse-thrml and WPW10185992 (TIMER
Near Escalon, CA 95320
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model #KRFC300EWH01. Complaint- making noise knocking and clicking. Diagnosis- No water hooked up to fridge, water valve making noise, turned ice maker off, damper noisy when actuating, ordered damper WPW10594329 (control). Replaced fresh food damper assembly, tested function, tested OK; Job Completed.
Near Manteca, CA 95336
Randy
Job Details: 05/23/2018
Kitchenaid Washer Model #KDTE234GPS0. Complaint-Not starting. Diagnosis-Found door hinge out of adjustment, adjusted door hinge, re-installed & leveled dishwasher, ran test cycle. Tested and passed.
Near Madera, CA 93636
Randy
Job Details: 05/23/2018
Maytag refrigerator model # MSD2559XEB03 Complaint- Unit has cracked liner. Diagnosis- Unit has small cracks in liner, needs repair kit; 1 8201700 (repair kit). Installed liner repair epoxy kit sealed all cracks.
Near Merced, CA 95340
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model #WRB322DMBM00. Complaint- everything in the freezer is frozen and frosted over. Diagnosis- Unit building ice in freezer found door gasket not sealing properly heated and reform door gasket unit is now sealing properly.
Near Denair, CA 95316
Randy
Job Details: 05/23/2018
Maytag washer Model #MVWC555DW Complaint- Not spinnin or draining water at the end of cycle. Diagnosis-, Drain pump is not moving enough water properly drain unit. Removed and replaced drain pump. Calibrated unit unit is working properly; used 1 WPW10581874 (PUMP)
Near Newman, CA 95360
Randy
Job Details: 05/23/2018
Maytag Microwave Model #MMV4205FZ1. Complaint- Unit is not turning on or heating. Diagnosis-Tested unit and switches are bad not registering properly. Removed and replaced switches. Unit working properly.
Near La Cañada Flintridge, CA 91011
Cher
Job Details: 05/23/2018
Maytag Washer-Model # MVWC555DW0. Customer complaint- unit is not spinning wet clothes out at the end of the cycle. Service performed- Specialist found unit not draining the clothes all the way he removed and replaced the water pump and the control WPW10581874 (PUMP-WATER) and W10685236 (CNTRL-ELEC). Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRF325FDAW01. Customer complaint- ice maker not working fast enough. Service performed- specialist found arm not properly connected to ice maker module reconnected and unit works as designed.
Near Shafter, CA 93263
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # EV171NYMS05. Customer complaint- the freezer is not keeping stuff frozen. Service performed- Specialist found unit not cooling and the heat exchanger is separating and compressor is bad. Removed and replaced compressor and exchanger W10309994 (compressor) and WP4357263 (exchanger). Service completed.
Near Bakersfield, CA 93312
Cher
Job Details: 05/23/2018
Maytag Dryer-Model # MGD5500FW0. Customer complaint- the dryer is making a loud knocking sound when in use. Service performed- Specialist ran cycle and there is a rattling like the blower is out of balance. Removed and replaced W11123147 (motor-drve) and WPW10211915 (wheel). Service completed.
Near Wishon, CA 93669
Randy
Job Details: 05/23/2018
Kitchen-Aid refrigerator Model # KFIV29PCMS03. Complaint- not cooling. Diagnosis-compressor homed out of spec. Unit needs new compressor. , Removed and replaced compressor. Pulled vac. Charged unit with 5.5oz r134. Unit is cooling and working properly. ; used 1 R1200, and 6 R134; 1 8201675 (COMPRESSOR ).
Near Mariposa, CA 95338
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model # WRF990SLAM00. Complaint- not cooling. Diagnosis-Found condenser fan motor to be intermittently working causing compressor to overheat and fail. Unit needs compressor, motor and blade.Removed and replaced all parts. Pulled vac. Vac held. Charged with 5.5oz r134. Unit cooling and working properly ; used 6 R134, and 1 RF1200 and W10156818 (BLADE) and W10276644 (COMPRESSOR) and W10156818 (BLADE).
Near Oakhurst, CA 93644
Randy
Job Details: 05/23/2018
Kitchen-Aid refrigerator model # KRSC503ESS00. Complaint- display and ice maker is not working. Diagnosis-Found unit working properly. Instructed client on properly settings.
Near Oakhurst, CA 93644
Randy
Job Details: 05/23/2018
Whirlpool refrigerator model # WRT519SZDW01. Complaint- Not cooling. Diagnosis- Unit not cooling. Found compressor to ohm out of spec. Unit needs new compressor., R&R compressor. Pulled vac. Charged unit with 4.16oz of r134. Unit cooling and working properly ; used 4 R134, and 1 RF1200 and 1 W10507884 (compressor).
Near Oakhurst, CA 93644
Randy
Job Details: 05/23/2018
Jenn-Air Refrigerator Model # JFC2290VPY. Complaint- Not producing ice. Diagnosis- Tested unit and ice maker. Unit working fine but ice maker is not cycling. Removed and replaced ice maker. Cycled and filled. Unit working properly. used 1 W10884390 (ICEMAKER)
Near Bakersfield, CA 93312
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WSF26C3EXF01. Customer complaint- unit keeps leaking and over flowing onto the floor. Service performed- Specialist found the connector to the dispenser was bad so he removed and replaced the connector and valve WP2314271 (CONNECTOR) and WPW10341320 (VALVE-INLT). Service completed.
Near Barstow, CA 92311
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4815EW1 Service Performed: Customer had issue with unit not dispensing any ice or water. Specialist ran diagnosis and found right fresh food door not closing properly caused ice bucket to melt and freeze back over stoping dispenser motor corrected the closing at upper left hinge as for the water fridge was pushed to far back pinching water line ;
Near Bakersfield, CA 93309
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRS588FIHZ00. Customer complaint- unit is not dispensing any ice. Service performed- Specialist found unit not making enough ice to customers satisfaction. Unit produced half a bucket of ice to keep up with consumption. Units working as designed. Service completed.
Near Bakersfield, CA 93309
Cher
Job Details: 05/23/2018
Kitchen-aid Refrigerator- Model # KBSN608ESS00. Customer complaint- the little butter drawer in the unit will not close it keeps opening every time. Service performed- Specialist found unit rail was missing and butter bin and door cracked so contents of bin fall out when door is open. Removed and replaced 2222797 (rail) and WP2257617 (door-comp) and WPW10323037 (bin-cntlvr). Service completed.
Near Barstow, CA 92311
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWC415EW1 Service Performed: Customer had issues with unit not draining after cycle. Specialist ran diagnosis and found a button in the drain pump that fell of an article of clothing and made its way to the pump ; Job Cmpltd,
Near Bakersfield, CA 93309
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator-Model # WRX735SDHZ00. Customer complaint- unit is not making enough ice. Service performed- Found ice maker getting voltage but would not harvest. Removed and replaced ice maker W10882923 (Icemaker) and tested unit. Service completed.
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WFW95HEDW0 Service Performed: Customer had issue with unit giving an E01FO9 error code. Specialist ran diagnosis and found error code stored in memory. Only code. . Checked connections at control, later level switch and pump they checked good. checked filter it is clean, no restrictions for water flow determined failed pump some time it runs and but most often it does not replaced pump ran test cycle unit tested good at this time
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW7000DW0 Service Performed: Customer had issue with unit not draining at the end of cycle. Specialist ran diagnosis and found that there was voltage getting to drain pump but pump is not working.found it seized, worked loose with lubricant no fins were broken reinstalled works good at this time.; Job Cmplt
Near Yucaipa, CA 92399
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Washer- Model # WTW4850XQ0 Service Performed: Customer had issue with unit making a loud grinding noise. Specialist ran diagnosis and found gear case leaking oil. Unit needs new gear case.
Near Riverside, CA 92506
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # MSD2550VEW00 Service Performed: Customer had issue with ice maker not producing any ice. Specialist ran diagnosis and found fill line frozen due to valve seeping. Valve was replaced ( W10408179) from truck. Job completed.
Near Pasadena, CA 91101
Cher
Job Details: 05/23/2018
Jenn-air Refrigerator-Model # JFC2290VEM8. Customer complaint- broken piece on lid from pantry drawer. Service performed- Specialist removed and replaced end caps WPW10121977 (endcap) and WPW10122078 (endcap). Service completed.
Near Perris, CA 92570
Daniel Lopez
Job Details: 05/23/2018
Maytag Washer- Model # MVWB755DW0 Service Performed: Customer had issue with unit not washing and stopping mid-cycle. Specialist ran diagnosis and found loose washplate causing performance issues. Inspected splines on washplate. Splines are good. Reinstalled washplate and tightened to specs.
Near Simi Valley, CA 93063
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # MSD2454GRW. Customer complaint- water on the bottom of the freezer. Service performed- Upon specialists arrival he stated customer said that unit is leaking water and they had defrosted it. He checked the freezer side and drain is clogged. Removed drawer and cleared out port. Also removed back panel and cleared out drain tube. Unit is working as designed found no issues. Service completed.
Near Loma Linda, CA 92354
Daniel Lopez
Job Details: 05/23/2018
Whirlpool Dryer- Model # WGD7000DW2 Service Performed: Customer had issue with unit not drying the clothes correctly. Specialist ran diagnosis and verified burner operation. Specialist found burner short cycling. Removed lint screen and found air blowing back in. There was a vent restriction.
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/23/2018
Whirlpool Refrigerator- Model # ED5DHEXWL03. Customer complaint- unit is not cooling. Service performed- Specialist found unit was off. Reset unit and compressor started to work. Checked temperatures on freezer side and it’s dropping as it should. Temp on freezer is at -1 degrees C. Per service pointer need to replace the ADC control. Removed and replaced WPW10225581 (bimetl-def) and WPW10366605 (cntrl-elec). Service completed.
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
Maytag dryer model #MGDB835DC4 complaint- not starting. diagnosis- Found unit with control panel not always registering. Button presses. Not restarting on button press and hold. ordering 1 W11158457 (UI). Replaced malfunctioning overlay. Tested unit and unit now functions. Job complete.
Near Pismo Beach, CA 93449
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WDT920SADH2 Complaint- not draining. Diagnosis- , Found unit with poor washing ability. Found unit with a weak wash motor. Ordering new sump assembly. Drain pump not not working. Water at the end of cycle. Removed water and filled unit back with water and tested. ; ordering 1 WPW10671942 (sump and motor assy). Changed sump assembly, drain pump and drain hose. Tested unit. Unit now functions properly and customer approves. No leaks. job complete.
Near Cambria, CA 93428
Randy
Job Details: 05/22/2018
whirlpool refrigerator model #WRX735SDBM00 complaint frosting and condensation in freezer. diagnosis- Inspected unit and found frost build up in top right section of freezer. Found gasket has gap . Unit has bad door gasket ordering gasket. ; ordering 1 WPW10714545 (gasket-fip). removed door to freezer to be able to remove gasket. removed and replaced gasket and re installed door. tested unit is sealing properly and is functioning as designed
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
jenn air range. model # JGRP548WP01 complaint- F1 E1 ERRO CODE. Diagnosis- Tested unit in diagnostics mode unit coded F1E1. Tested p6-1 to p6-2 pin connector and got 14.82 VDC UI is bad. ordering user interface. ; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464534 (cntrl-elec). removed and replaced control and Ui reinstalled console plugged unit in and reinstalled unit. Tested u it unit is no longer giving code unit is heating and functioning as designed
Near San Luis Obispo, CA 93401
Randy
Job Details: 05/22/2018
jenn air double oven model #JJW9830DDS complaint- leakage between glass. Diagnosis- Unit does have stain in between glass. Removed doors cleaned glass client is happy with repair. Job complete
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
whirlpool washer model # WFW85HEFC1 complaint- unit is still leaking from door. diagnosis- Inspected unit and found cx is using powder detergent inside the pockets where liquid detergent goes causing the detergent to drip down into bellow clog up drain allowing water to leak from the front of the unit. Pulled bellow back and found powder detergent blocking drain holes cleared bellow drain of detergent. instructed on proper use and care of unit
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
Whirlpool refrigerator model # WRF535SWHZ00. complaint-frosted in the freezer. Diagnosis- , Found unit with frost forming in freezer. Checked door gasket and found it worn and gaping in sections. Ordering new door gasket.; W10571967 (frz door gasket (gr)) . Replaced gasket on freezer door. Checked seals and unit now functions properly.
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
maytag range model #MHW5500FW complaint- washer door lock light blinks and will not complete cycle water not draining. Diagnosis- Found unit unable to fully drain due to paper buildup in filter. Cleared filter and tested unit. Unit now functions as intended.
Near Morro Bay, CA 93442
Randy
Job Details: 05/22/2018
Kitchenaid refrigerator model # KRBL109ESS00. complaint- bottom freezer door is damaged. Diagnosis- Unit needs freezer door. Ordering new freezer door ; 13109223SQ (dor-fip ss). Replaced fridge and freezer doors. Checked all seals and found no gaps. Unit now functions as intended.
Near Santa Maria, CA 93458
Randy
Job Details: 05/22/2018
whirlpool freezer model # WZC3122DW. complaint- freezer wont lock Diagnosis-, Found unit unable to unlock due to key broken in lock barrel Ordering new lock and keys. W10664016 (lock-door) and 2 W10838052 (key-door)s. Replaced freezer lock with new lock. Tested keys. Unit lock functions as intended.
Near Santa Maria, CA 93455
Randy
Job Details: 05/22/2018
Kitchen aid range model # KSGG700EBS1 Complaint-ERROR CODE F2E0 Diagnosis-, Found unit with an F2E0 error code kfpund unit with a bad keypad harness ribbon. Ordering new Keypad ribbon. Also found issue with the 6 key not properly engaging. Ordering 1 W10575120 (harns-wire) and 1 W11091882 (panl-cntrl). Replaced control panel and wire harness. Tested unit. Unit now functions as intended
Near Lompoc, CA 93436
Randy
Job Details: 05/22/2018
whirlpool washer model #WTW5000DW0 Complaint- wash cycle not working. Diagnosis- Found unit making noise during agitation due to stripped washplate. ordering 1 W10752283 (washplate). replaced washplate and tested unit. Unit now functions as intended. Job complete.
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
jenn-air refrigerator model #JFC2290REP00 . complaint- not coolin. Diagnosis- inspected unit and everything was working properly instructed on proper use of fridge. job complete
Near Paso Robles, CA 93446
Randy
Job Details: 05/22/2018
Whirlpool range model # WFG540H0ES1. Complaint-STARTED SMOKING AND SMELLING. Diagnosis- Tested unit and found unit is smoking but unit is brand new and cx did not use oven till now. Oven has not been cured instructed cx that this is normal and to allow unit to burn off and cure before using unit. Instructed cx on proper use and care of unit unit is functioning as designed. ; Job Cmpltd
Near San Miguel, CA 93451
Randy
Job Details: 05/22/2018
whirlpool washer model #WTW8800YC1 . Complaint- washer leaking water from the bottom. Diagnosis-tested unit in normal wash cycle and when water started to dispense into fabric softener dispenser it was spraying out the side of dispenser down side of unit causing water to leak. U it has bad fabric softener dispenser ordering dispenser WPW10172146 (dispenser). I removed top panel to access fabric softener cup. Removed and replaced fabric softener dispenser. Reinstalled top panel and tested unit. Unit is filling without leaking threw softener dispenser unit is functioning as designed.
Near Creston, CA 93432
Randy
Job Details: 05/22/2018
Kitchen aid microwave model # KMHS120ESS4. Complaint- burning electrical smell. Diagnosis- Plugged unit and to test and found unit light will not turn off and control is not illuminating. Unplugged unit and removed control and found control bored popped caused a small smoke burn and unit to not work properly ordering control panel and control bored. ordering 1 W10881539 (cntrl-elec) and 1 W10891019 (panl-cntrl). Upon arrival I removed control bored assembly. Removed and replaced control bored and control panel. Reinstalled control assembly to unit and tested unit light is now off and turns on when you press light button. Unit is heating and functioning as designed
Near Arroyo Grande, CA 93420
Randy
Job Details: 05/22/2018
kitchen aid dishwasher Model # complaint- green light pops up and flashes 4 times. Diagnosis- Tested unit in diagnostics test cycle unit is filling but not washing unit removed to place to inspect harness connections and found a lot of mice dropping and found harness going to water pump had open wire from mice chewing into wire ; ordrng 1 WPW10392483 (harns-wire), and 1 Wpw10418331 (pump&motor). Contacted trade partners and aig whirlpool extended warranty to document situation amd both started if there is any damages to unit from animals that this does void warrant
Near San Luis Obispo, CA 93405
Randy
Job Details: 05/22/2018
kitchen aid oven model # KOSE500ESS02 complaint-no power diagnosis-Needs one male and one female connector. ; ordrng 1 W11204568 (FUSE) and 1 WPW10545255 (fuse-thrml) uninstalled unit and removed top panel to access thermal fuse. Removed and replaced thermal fuse reinstalled top panel and unit. Turned breaker on power cam on to unit. Tested unit unit is heating and functioning as designed