Near Fresno, CA 93737
Ian
Job Details: 09/19/2018
maytag washer MVWC565FW0 Tech found f8e1 long fill error stored. Cold fill pressure was extremely low. This will cause the unit to stop and displayed error code during the rinse cycle. Flushed out water hoses and cleaned filter screens. Retested and unit now tests good. Customer is concerned with white flaky substance in the drum. This substance appears to be build up as it can be seen through The bottom of the transparent outer drum. Advised customer to use cleaner to attempt to remove drum build up. Unit otherwise tests good
Near Fresno, CA 93727
Ian
Job Details: 09/19/2018
frigidaireFound that black line voltage wire had small cut and melted wire cap. Repaired wiring and unit now tests good.
Near Fresno, CA 93725
Ian
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDHZ00 Customer states unit will sometimes not dispense water or ice, and door alarm will go off at random. Found left fresh food door switch does not activate reliably. Replaced with updated switch and unit now tests good. ; used 1 12002646 (LIGHT SWITCH)
Near Clovis, CA 93611
Ian
Job Details: 09/19/2018
kitchenaid microwave KHMS2056SSS2 shorted keypad causing controls to be unresponsive and no operation of the unit. After power reset controls briefly became responsive but glitched visibly and then became unresponsive. Repairing this issue requires replacement of door. Door is available but is too expensive to consider repair. Customer declined repair at time of visit.
Near Fresno, CA 93711
Ian
Job Details: 09/19/2018
whirlpool washer WFW92HEFW0 Tech found automatic detergent dispenser float was broken out of place. Causing detergent to leak out of dispenser. Replaced W10862190 (DISPENSER) and ran cycle diagnostics. Unit passed all diagnostic tests, but during the course of testing it appears the customers detergent produces a bit more suds than usual. Advised customer that if rinsing performance does not improve then she may need to switch detergents. Unit otherwise tests good with no leaks or damage to home.
Near Fresno, CA 93710
Chris
Job Details: 09/19/2018
kitchenaid refrigerator WRT111SFDM02 On return visit replaced wire harness and freezer compartment. Also Did A liner repair inside the freezer compartment. Cleared drain line tested all functions everything checks out good. Job complete
Near Clovis, CA 93619
Chris
Job Details: 09/19/2018
whirlpool refrigerator WRX988SIBM03 Temperature concerns inside the Refrigerator compartment also LED lights are flickering. Upon arrival I found coil to be iced up in refrigerator compartment. Causing temperature issues due Restricted airflow.Also thermistor needs to be swapped out for a more Accurate one. Customer scheduled for next Tuesday 10 to 12. Will Use some of the parts listed on return visit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor), replace control board in back of refrigerator Also changed out fan motor with new style Thermistor. Freezer light is now functioning properly. Replaced all shelving and drawers. All functions tested good. Job complete
Near Clovis, CA 93619
Chris
Job Details: 09/19/2018
Customers issue having temperature concerns inside the Refrigerator compartment also LED lights are flickering. Upon arrival I found coil to be iced up in refrigerator compartment. Causing temperature issues due Restricted airflow.Also thermistor needs to be swapped out for a more Accurate one. Customer scheduled for next Tuesday 10 to 12. Will Use some of the parts listed on return visit.; ordrng 1 W10843055 (cntrl-elec) and 1 W10902214 (thermistor) On today’s visit replace control board in back of refrigerator Also changed out fan motor with new style Thermistor. Freezer light is now functioning properly. Replaced all shelving and drawers. All functions tested good. Job complete.
Near Fresno, CA 93720
Christian
Job Details: 09/19/2018
whirlpool refrigerator WRS571CIDM01 Found condenser fan motor shroud to be broken also fan blade and motor are now defective also back roller has somehow broke off causing cabinet to be way out of whack. Also relay on main control board is Defective causing multiple issues. Leaving compressor at customers home In their garage. Talked with Rich at the shop he is ordering the remainder of the parts I need to complete this job out. Informed customer it’s going to be at least 7 to 10 days out and also I left refrigerator unplugged since there’s no food in it anyways and not working. replaced compressor and also condenser fan motor shroud and blade and all other parts listed. Put system into a vacuum and then added 5 ounces of R-134 A Refrigerant. Compressor kicked on all functions tested good refrigerator is now cooling. Job complete
Near Biola, CA 93606
Irvin
Job Details: 09/19/2018
maytag washer MVWX655DW1 Customer says unit is not finishing cycles. Found weak suspension, failed actuator, and pressure sensor errors. Replaced components and ran calibration, passed. all operations normal. Used W11116592 (CNTRL) W10913953 (Actuator) W11130362 (SUSPENSION)
Near Kerman, CA 93630
Irvin
Job Details: 09/19/2018
whirlpool refrigerator GZ25FSRXYY2 Customer reports the IM area is leaking causing IM to not operate. Found frozen water in the bucket, and IM motor head. No water in the mold. IM will not advance or fill. Replacing IM and valve. ; ordrng 1 W10882923 (icemaker) and 1 WPW10498990 (valve-inlt), replaced failed IM, powered unit. Cycled and filled. All ops normal.
Near Kerman, CA 93630
Irvin
Job Details: 09/19/2018
whirlpool dryer WED7300DW1 On arrival ran unit heater activated, then terminated would not deactivate. The unit is not drying only error code F4/E4- Restricted vent. Cleared and tested, No heat. Relay no power to element. Replacing control ; ordrng 1 W10802078 (cntrl-elec), eplaced failed main control, retained failed component. Completed install of new control, powered and test good. Unit heating properly.
Near Madera, CA 93637
Irvin
Job Details: 09/19/2018
roper dryer RED4516FW0 Customer says unit takes long time to dry. New home. Found exhaust partially blocked, luver was blocked, not allowing air to escape. Removed obstruction. All operations normal.
Near Madera, CA 93637
Irvin
Job Details: 09/19/2018
whirlpool refrigerator WRS325SDHB01 The units dispenser for water is not operating. Some partial freezing in fresh food. Found the inlet valve failed. The dampner won’t close. Replaced components powered and test, all ops normal. Used W11236848 (Diffuser) WPW10179146 (VALVE-INLT)
Near Hilmar, CA 95324
James R.
Job Details: 09/19/2018
kitchenaid microwave KMHS120EBS1 Door is cracked in multiple spot. Unit needs door; ordrng 1 W11038380 (door/mw) Removed and replaced door. Unit working properly.
Near Delhi, CA 95315
James R.
Job Details: 09/19/2018
kitchenaid refrigerator KRMF706EBS01 Unit door is scratched. Replaced door W10815677 (DOR-FIP BL). Unit working properly
Near Atwater, CA 95301
James R.
Job Details: 09/19/2018
whirlpool washer WFW5090GW Unit is not responding to any control. Control is getting power. Unit needs a new control.; ordrng 1 W10863519 (console), Removed and Replaced timer. Unit working properly.
Near Modesto, CA 95356
Cruz
Job Details: 09/19/2018
frigidaire dishwasher FBD2400KS unit will not drain, i then tested unit a found pump not turning on, removed kick plate and found wire at pump to be brunt out, cut off brunt wire and spiced use connector and tested unit in a drain cycle, it drain unit is working as designed.
Near Merced, CA 95341
Cruz
Job Details: 09/19/2018
maytag dryer MEDB835DW4 Customer states unit leaves lint on clothes, I checked for codes found none, checked ducting and found ducting to be clogged lint, found lint screen to be filled with lint as well, instructed customer to shorten ducting, how to clean lint screen, how to load unit, referred customer to read use care guide, unit is working as designed.
Near Ceres, CA 95307
Cruz
Job Details: 09/19/2018
MAYTAG DRYER MED9700SQ0 Inspected and tested unit. Found unit not turning on, tested for voltage at wall outlet and found 240AC, tested thermal fuse and found it to be good, removed top cover and inspected cntrl elec and found relay to be burnt, unit is OOW customer paid for service Part(wp8546219 cntrl elec) unit is now working as designed.
Near Ceres, CA 95307
Cruz
Job Details: 09/19/2018
whirlpool refrigerator WRF535SIMBM00 Icemaker is not cycling. It is getting power. Unit needs new icemaker ; ordrng 1 W10884390 (icemaker), nstalled new parts (ice maker, valve) into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed.
Near Manteca, CA 95336
William
Job Details: 09/19/2018
maytag washer MHW8000AW0 Found erratic dispenser operation, Replaced dispenser assembly W10842325 (DISPENSER), ran diagnostic cycle, unit operating as designed.
Near Modesto, CA 95358
William
Job Details: 09/19/2018
maytag washer MVWX655DW1 Found code for slow drain, Found unit not pumping properly, slow drain, weak pump, ordered drain pump.; ordrng 1 W10876600 (drain pump), Found pump impeller warn down , Replaced drain pump, cleared codes, ran self diagnostic, tested okay.
Near Riverbank, CA 95367
William
Job Details: 09/19/2018
AMANA DRYER NED4655EW1 Found 1 30 amp breaker open, reset breakers, dryer heating ok,checked air flow from unit, instructed customer to clean lent from exhaust vent of dryer.
Near Riverbank, CA 95367
William
Job Details: 09/19/2018
MAYTAG DISHWASHER MDB7609AWB2 Found panel anchors broke off , latch sticking, wheels missing, Replace panel, handle ,lower rack wheels assy and door latch , ran test cycle , tested Okay. used 1 W10811155/panel-cntl 1 Wpw10205889/handle 1 Wpw10404412/latch-door 4 Wpw10261335/wheels
Near Manteca, CA 95336
William
Job Details: 09/19/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Checked for codes, no code found, ran diagnostic cycle, checked heater function, instructed customer on having a airgap plumbed to unit, using rinse aid, cleaning filter, using booster with soap, soap usage, unit operating as designed.
Near Riverside, CA 92505
Kevin
Job Details: 09/19/2018
roper dryer RGD4516FW0 Unit making loud noise during operation. Found failed drum rollers. Removed and replaced rollers, belt and idler pulley with repair kit. Tested unit. All tests good. Used 1 4392065 (repair-dyr)
Near Moreno Valley, CA 92553
Kevin
Job Details: 09/19/2018
maytag washer MHW3505FW1 Unit giving error code for pressure switch fault. Removed and replaced pressure switch. Tested unit. All tests good. ; used 1 W10448876
Near Nuevo, CA 92567
Kevin
Job Details: 09/19/2018
kitchenaid dishwasher KDTM354EBS3 Door not closing properly and hitting on right side. I found door had jumped off of hinge on right side. I reattached door to hinge and tested. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDBM04 Unit not dispensing water. I removed water filter and put the filter bypass in and dispenser now working. Customers water filter is plugged up. Instruct customer to replace water filter. Unit tests good
Near Riverside, CA 92506
Kevin
Job Details: 09/19/2018
maytag washer MVWB765FW0 Unit not filling and giving LF error code. Found failed fill valve. Removed and replaced fill valve W11172234. Tested unit. All tests goood.
Near San Bernardino, CA 92408
Kevin
Job Details: 09/19/2018
whirlpool washer WTW5000DW0 Customer stated unit stopped mid cycle. I found loose fan blade on top of motor causing speed faults. Removed motor and corrected fan blade. All tests good.
Near San Bernardino, CA 92410
Kevin
Job Details: 09/19/2018
WHIRLPOOL REFRIGERATOR WRT518SZFM00 Customer refrigerator ff section not cooling found damaged evap cover and fan not running will order parts ; ordrng 1 W10875836 (cover-evap) and 1 WP2315539 (motor-evap), Removed and replaced foam duct in freezer. Tested unit, all tests good. Customer had lost screws for back panel. I put some extra screws in but customer will put screws on when they find them.
Near San Bernardino, CA 92404
Kevin
Job Details: 09/19/2018
whirlpool refrigerator WRSA15SNHZ00 Customer upset with gaping between liner and cabinet. I offered to silicone gaps per service pointer, customer declined. Customer concerned with condensation in RC. I explained a little condensation is normal and siliconing gaps could help a little. Door handle is loose, tightened handle. Door gaskets seal properly. Customer wants new unit and is unhappy with unit. Customer wants to take to store about exchange.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 09/19/2018
whirlpool refrigerator MSS26C6MFZ00 ice buildup in freezer. Found temps set to high for both compartments causing condensation for ice buildup. Set temps and customer to
Near Upland, CA 91786
Tyler
Job Details: 09/19/2018
kitchenaid oven KEBS247DWH10 Customer states unit is not responding. Has error code F2 for stuck key. Both main control and user interface have been discontinued. No further repairs can be done at this time.
Near La Verne, CA 91750
Tyler
Job Details: 09/19/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Customer states ice bin will not come out and auger motor will not turn. Ice maker has leaked and froze the bin in place. Ordering ice maker and ice bin in stock. Customer will defrost and have bin removed before return.; ordrng 1 W10882923 (icemaker) and 1 W11185686 (ICE BIN), Removed and replaced ice maker and bin. Tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 09/19/2018
kitchenaid cooktop KGCU467VSS02 Customer states when more than more burner is on the flames get smaller. Removed gas line and found that unit seems to have gas pressure. Removed and replaced regulator W11106948 (regulator) found pipe dope blocking flow. Tested all works good at this time
Near Azusa, CA 91702
Tyler
Job Details: 09/19/2018
kitchenaid refrigerator KRFC300ESS01 Customer states ice maker is not working. Found ice maker not cycling. Removed and replaced ice maker W10884390 (icemaker) . Also found low water flow. Customer to replace water filter.
Near Ontario, CA 91764
Tyler
Job Details: 09/19/2018
whirlpool washer WTW5000DW0 Customer said it would not spin out towels. Cycle tested unit all works good at this time. Customer to try and ball up towels and wash. All works good at this time.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 09/19/2018
whirlpool microwave WMH31017FW0 Customer states microwave has no power. Found open door switch. Removed and replaced micro switches and thermal fuses. Tested all works good at this time.; used 2 W10138793 (FUSE), and 3 W10727360 (MICROSWITCH)
Near Fontana, CA 92337
Tyler
Job Details: 09/19/2018
maytag washer MVWB835DWO Customer states the unit is making noise and will not wash on heavy load. Found stator is hitting the drain pan. Lifted machine legs to clear pan. Cycle tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 09/19/2018
WHIRLPOOL OVEN KMBP100ESS01 Customer states unit is not preheating to set temp. Found customer was not aware that convent bake will automatically deduct 25 degrees from set temp. Tested all works good at this time.
Near West Covina, CA 91791
Francisco
Job Details: 09/19/2018
whirlpool refrigerator WRF989SDAM00 Removed and replaced parts listed, pulled vacuum unit held vacuum. Recharge to specs on data plate. Also installed adapter for moisture issue on rear wall. Found water leak on filter head line also repaired leak. Unit working as intended. Please schedule as soon as part arrives. (in putting unit together, found that the escutcheon tabs were cracked and not holding it in place),; ordrng 1 WPW10553630 (escutcheon), Removed and replaced part listed. Unit now working as intended.
Near Monrovia, CA 91016
Francisco
Job Details: 09/19/2018
KITCHENAID MICROWAVE KMHS120ESS2 Checked unit found cavity light staying on. Inspected further and found a broken monitor switch on unit, Removed and replaced part listed, tested ops unit working as designed. Advised customer on how to properly close door. Collected service call fee,part, and labor. used 1 W10727360 (MICROSWITCH)
Near Pasadena, CA 91101
Francisco
Job Details: 09/19/2018
whirlpool washer WTW8000DW5 Checked unit found error code f8 e 6 Unitncreated code by leaving lid open when there was water present in the tub of the washer. Cleared code and ran verifying cycle test 51 unit ran with no issues. Leveled front legs and performed spin with clothes and without and found no issues. Only abnormal noise found was vibration from hanger leaning on washer on the right side. Removed hanger and informed customer that loose items like this will vibrate agains cabinet. Instructed customer on proper loading technique as well. Unit is working as intended.
Near Pasadena, CA 91101
Francisco
Job Details: 09/19/2018
whirlpool dryer WGD8000DW4 Customer stated unit was not fully drying on sensor dry at times. Entered diagnostics found no error codes. Performed moisture bar sensor test unit is sensing moisture. Adjusted customer focused dryness level. Also informed customer she needs to do full loads to ensure garment is making contact with sensor bars in order for dryer to sense the humidity in her clothes. Asked to run a few loads and report any issues.
Near Simi Valley, CA 93063
Aaron
Job Details: 09/19/2018
whirlpool refrigerator Unit right side freezer door was not shutting and sealing up , found the kick plate was off and up just enough to keep the freezer door from sealing up correct , reinstalled kick plate on the bottom unit now seals up good , advised customer to be aware of it next time we will have to charge for this issue
Near Simi Valley, CA 93063
Aaron
Job Details: 09/19/2018
maytag dryer MGDC215EW2 Dryer timer is not advancing on its own needs new timer, replaced the timer PW10185981 (TIMER) tested operations normal now.
Near Oxnard, CA 93036
Jesus
Job Details: 09/19/2018
whirlpool refrigerator WRF990SLAM00 Customer states that unit is not cooling. Checked unit and found the high temperature. Removed back cover and found the compressor too hot and dye on drain pan. Removed back cover and compressor, filter dryer. Removed drawer and evaporator cover. Cut copper lines and installed evaporator. Assembled fresh food section. Installed new compressor and filter dryer. Pulled vacuum and charged the unit. Unit is woking as designed. Used 1 W10276644/compressor 1 W10917531/evap.
Near Ventura, CA 93003
Jesus
Job Details: 09/19/2018
whirlpool refrigerator WRT111SFDM03 Customer states that unit evap cover icing up. Checked unit and removed cover found frost in the return vent also to seal liner. Ordered parts; ordrng 1 8201711 (adhesive) and 1 W10261263 (deflector) and 1 WP2163777 (blade-fan), Removed back cover and installed new fan blade. Assembled unit and seal the liner on both compartments. Unit is now working as designed.
Near Camarillo, CA 93012
Jesus
Job Details: 09/19/2018
whirlpool dryer WET4027HW0 Customer states that unit is not heating. Checked unit and unit not heating. Shut off breaker and tested outlet. Unit is getting power from L1 to neutral 118 vac, L2 to neutral 118 vac, from L1-L2 0 volts. Electrical need to be repair before doing any further testing.
Near Camarillo, CA 93012
Jesus
Job Details: 09/19/2018
maytag washer MVWC565FW1 Customer states that fabric dispenser leaking. Checked unit and ran diagnostics found error codes. Ran manual testing and automatics test. Customer instruct on soap usage and maintenance. Customer has filtration system installed advised him not to use too much soap. Unit is woking as design. F2-E1. Stuck keyF0-E2. Over-suds condition detected.
Near Camarillo, CA 93012
Jesus
Job Details: 09/19/2018
whirlpool washer WFW75HEFW0 Customer states that unit was not turning on. Upon arrival customer states that unit is now powering on. Ran diagnostics and found error code. Looked up error code on tech sheet and was not listed. Called techline to document. Ran diagnostics and and passed. Advised customer have unit on its own dedicated circuit . Removed back panel and visually inspected rotor and stator. Unit is woking as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details: 09/19/2018
whirlpool dryer WGD5000DW3 Customer states that unit heats too much. Checked unit and ran timed dry cycle. Found the vent outside clogged. Removed exhaust vent screen from outside. Cleared out and assembled unit. Unit is now working as designed.
Near Thousand Oaks, CA 91362
Jesus
Job Details: 09/19/2018
whirlpool washer WTW5000DW1 Customer states that unit is making noise, checked unit and ran diagnostics no error codes found. Ran manual and automatic tests. Unit is woking as design. Customer's concern was when unit was shifting from agitating to spin.
Near Glendale, CA 91205
Raymond
Job Details: 09/19/2018
WHIRLPOOL WASHER WTW7500GC0 Upon arrival customer stated a high pitch noise when in the last 13 minutes. This is when the basket is spinning at its fastest. Load tested machine and found the whole room shaking, customer has raised foundation and vibrations are being transferred to dryer and shelves causing items to rattle together making an array of noises. Unit functions as designed at time of service.
Near Los Angeles, CA 91316
Raymond
Job Details: 09/19/2018
kitchenaid microwave KMHC319ESS0 Upon arrival customer stated door won’t shut and the door interlocks looked different to her. The lower interlock had fallen into the closed position. Removed access panel and reset interlock. Tested unit unit functions as designed.
Near Santa Clarita, CA 91355
Billy J.
Job Details: 09/19/2018
whirlpool dishwasher WDF520PADW7 Upon arrival customer stated unit not drying and unit leaving film on dishes no error codes on unit found customer was using wrong soap and rinse aid. instructed customer of proper use and care also found loose connection on heater resecured. retested good, job complete.
Near Santa Clarita, CA 91321
Billy J.
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDHZ00 Upon arrival custoemr stated had air leak in fridge due to gasket. I applied heat gun, sealed, retested great. job complete.
Near Los Angeles, CA 91326
Billy J.
Job Details: 09/19/2018
whirlpool range WFG975H0HZ0 Customer states some times burner clicking won’t shut off states some times they won’t ignite. tested unit and all burners ignited as designed all electrodes work as designed tested outlet it works fine instructed customer on proper use and care job complete
Near Stevenson Ranch, CA 91381
Billy J.
Job Details: 09/19/2018
maytag dishwasher MDB7749AWB2 Upon arrival customer states u.i does not start machine. tested unit found u.i had failed inspected and saw white magnesium on ribbon removed and replaced panel retested job complete.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 09/19/2018
maytag washer MVWC565FW1 Customer states washer is not filling with water. Ran diagnostics got no error codes. Ran test cycle all functions are working as designed. Ran Manual mode toggled both water valves both valves are functioning as designed. Explained to customer that unit uses a lot less water than his older washer. Referred him to his use and care guide. All functions are normal. No dents dings or scratches caused by tech.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 09/19/2018
kitchenaid refrigerator KSSC48QTS02 Customer states ice dispenser not functioning properly. Found service pointer on issue. Ordering kit from service pointer #W10549955; ordrng 1 WPW10546285 (motor), Removed door panel. Then removed the motor and chute. Replaced with new parts. Removed auger rod and cleaned off all rust and Debris. Reinstalled all parts. Unit now functioning as designed. No dents dings or scratches caused by tech. Customer approves repair at this time. Ice now dispensing.
Near Glendale, CA 91206
Bryan Dunn-Wilson
Job Details: 09/19/2018
whirlpool refrigerator KFIV29PCMS Inspected unit found large block of ice on RC evap. Evap cover has large crack in the middle needs to be replaced. Instructed customer to unplugged unit 24 hours prior to next visit. Ordering evap cover; ordrng 1 W11211387 (EVAP COVER ), Removed and replaced evap cover and fan motor. Unit now functioning as designed. No dents dings or scratches caused by tech.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 09/19/2018
whirlpool refrigerator WRT138FZDW00 Customer states fridge is to cold. Thermistor is testing open. Ordering thermistor; ordrng 1 W10838965 (thermistor), Removed and replaced thermistor. Cleared all ice build up. Explained to customer if it happens again to call us back out fan in freezer is running. No other issues found. No dents dings or scratches caused by tech.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDHZ00 states drawer gets stuck. Removed drawer and reinstalled it back on track. Drawer functions as designed. Sent video to customer. No dents dings or scratches caused by tech ; Job complete.
Near Pasadena, CA 91106
Bryan Dunn-Wilson
Job Details: 09/19/2018
whirlpool refrigerator WRX735SDHZ00 states drawer gets stuck. Removed drawer and reinstalled it back on track. Drawer functions as designed. Sent video to customer. No dents dings or scratches caused by tech ; Job complete.
Near Glendale, CA 91208
Bryan Dunn-Wilson
Job Details: 09/19/2018
kitchenaid dishwasher KDFE104DBL2 Customer states dishwasher will not start. Ran diagnostics. Unit would not start. Inspected fill valve and float switch both check out fine. Inspected latch and found that the strike was struck between the counter top and the wood holding dw in place bent strike to make contact with door. Closed door unit started operating as designed. No dents dings or scratches caused by tech. Customer approves repair At this time.
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 09/19/2018
amana range ACR4303MFW2 Customer states cook top is not getting hot. Pulled unit checked for proper voltage found 240 at outlet. Tested unit. Cooktop is functioning as designed. All burners get red hot. Found no issues at this time. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 09/19/2018
MAYTAG DRYER MGDX655DW2 Customer states there is a blue substance and it looks as if the drum melted. Informed customer that blue coloring was from something they washed then dried for example blue jeans. Informed customer that there is nothing wrong with unit no signs of anything melting. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91344
Kenneth
Job Details: 09/19/2018
KITCHENAID REFRIGERATOR KRFC704FPS00 ound unit with faulty ice maker. Ice maker cycles properly. But does not fill wi5 water. Valves are being energized and unit does dispense water. Ordering new ice maker. Rescheduled customer for Monday 9-10-18 ; ordrng 1 W10908391 (icemaker), Customer said WPL said they are gonna replace. Customer declined another repair. Customer says if WPL doesn’t replace they will call back for another repair.
Near Los Angeles, CA 91344
Kenneth
Job Details: 09/19/2018
whirlpool dryer WGD5000DW1 Found unit with a vibration coming from motor. Motor is vibrating slightly causing bracket it’s sitting on to vibrate at the bottom of the cabinet. Sending it to the blower wheel and ducting. Will need to call techline and see if they have any suggestions to keep the stuff from vibrating slightly. Rescheduled customer for Monday techline call. Talked to techline. And techline told me slight vibration can occur when unit gets hot especially due to motor brackets sitting on the frame of the unit and viberating from the motor can cause brackets to move on cabinet . No repair suggestions at this time.
Near Los Angeles, CA 91304
Kenneth
Job Details: 09/19/2018
kitchenaid dishwasher MDBH979SAB0 Customer informed me of unit leaking water. Tested unit and drained and found no leaks. Found no signs of leak. Customer informed me unit was leaking right out side the door. Informed customer that unit was most likely leaking soap. Customer rinses off all her dishes. Informed customer that unit needs to leave dirty on the dishes to have something for soap suds to break down on. Infomed customer to continue running unit and if problem continues to call back. 30day warranty on SVC.
Near Los Angeles, CA 91307
Kenneth
Job Details: 09/19/2018
amana dryer NGD4655EW2 Found unit not starting properly. Due to start button faulty. Button was broken in 3 pieces. Replaced switch with WPW10420741 (SWITCH-PTS) and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91605
Kenneth
Job Details: 09/19/2018
whirlpool dryer NDG5805AWW Found unit squeaking real loud due to worn idler pulley. Ordering new idler pulley; ordrng 1 WP37001287 (bracket), Installed assembly. And bracket and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Visalia, CA 93291
Enrique
Job Details: 09/19/2018
MAYTAG WASHER MHW5100DW LC error code . In diagnostics , found f5e4 = door unlock error . Replaced the door latch . Model/serial # not on the unit .
Near Coalinga, CA 93210
Enrique
Job Details: 09/19/2018
FRIGIDAIRE DISHWASHER FFID2426TS1A water leaking underneath . I found the water level float is missing . Construction superintendent stated , he took it off trying to fix it . I will need to order new float switch assembly .; ordrng 1 154773201 (switch,float) and 1 5304506520 (float), As per the customer . The dishwasher got exchanged . I will return the parts .
Near Coalinga, CA 93210
Enrique
Job Details: 09/19/2018
FRIGIDAIRE RANGE FFEF3016TSD oven not heating up correctly . I diagnosed the unit , found the oven & cooktop elements turn on, but doesn’t heat correctly just warm . I tried to adjust/calibrate the temperature . The control not responding . ; ordrng 1 316419145 (OVERLAY) and 1 316490003 (probe) and 1 5304508925 (CENTRAL ELECTRIC ), Replaced the central electric , overlay and oven sensor . All functions checked normal at time of service .
Near Lemoore, CA 93245
Enrique
Job Details: 09/19/2018
WHIRLPOOL REFRIGERATOR WRX988SIBW01 ice maker not making any ice and control not powering on . I diagnosed the unit , found the pantry user interface not powering on , and the dispenser user interface partially displaying the #s . Not cooling correctly . ; ordrng 1 W10789393 (cntrl-elec) and 1 WPW10503833 (cntrl-elec), Replaced the central electric , UI and pantry control . All functions checked normal at time of service . No leaks .
Near Arroyo Grande, CA 93420
James
Job Details: 09/19/2018
WHIRLPOOL WASHER WTW4815EW0 Customer stated squeaky nag noises during agitation cycle. Tested unit and found agitator loose. Tightened agitator and tested unit. No squeaky or rubbing noises found. Ran unit thru calibration and test cycles (manual and auto) system now functioning as intended.
Near Lompoc, CA 93436
James
Job Details: 09/19/2018
WHIRLPOOL DISHWASHER WDT970SAHV Found unit with leak in drain hose behind unit. Ordering new hose. Ordered parts 1 8269144A/DRAIN HOSE 1 W10545278/drain Hose. Replaced drain hose and loop. Tested unit and found Unit now leak free and customer approves. No dents, dings, or blemishes on or around unit caused by tech.
Near Fresno, CA 93705
Irvin
Job Details: 09/18/2018
FRIGIDAIRE REFRIGERATOR LGHK2336TF0 Crisper drawer is freezing food, also freezing in middle of fresh food section. Called tech line, about freezing in fresh food section. Ran several test for da,pier, fan, and thermistor. During test the interface lost power during evap motor test. Unplugged to get unit out of rest mode. Reentered. Replacing the interface per tech line. 81989139/file number; ordrng 1 5304510322 (INTERFACE), Replaced interface after power removed. Completed assembly, powered. All ops normal.
Near Fresno, CA 93706
Irvin
Job Details: 09/18/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 The doors light switch was not contacting the door. Installed spacer closed door. IM, cycled and filled. Explained issue to Customer all ops normal.
Near Kerman, CA 93630
Irvin
Job Details: 09/18/2018
whirlpool refrigerator GI6FDRXXY09 Replaced drain tube, removed ice slab in FREZER. All ops normal. CUSTOMER HAS A FAILED IM, FAILS TO FILL REPLACED IM, cycled and filled on power up. All ops normal. ; used 1 W10882923 (ICEMAKER)
Near Dos Palos, CA 93620
Irvin
Job Details: 09/18/2018
whirlpool washer WTW8600YW0 the unit is not powering. Found the hub is not holding. Replaced hub. Calibrated passed. All op normal. ; used 1 W10820039 (HUB) The washer failed to complete cycle, CX says the unit does not spin. Confirmed the suspension are weak, under load bottoms out. There is signs of oil leaking under the unit. Replacing suspension, bearing, and sensor. ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension) and 1 WPW10178988 (sensor), 9/17/18 13:40: IF there 9/17 MON, 13:17 to 13:31, Replaced components. Calibrated unit passed. All ops normal.
Near Dos Palos, CA 93620
Irvin
Job Details: 09/18/2018
whirlpool refrigerator WRS312SNHM00 Compressor is hot drier is cold. Unit restricted at cap and evap coil connection. Needs replacement ; ordrng 1 W10309988 (compressor) and 1 W10911770 (HARNESS) nstalled compressor and harness. Charged system. No leaks.
Near Los Banos, CA 93635
Irvin
Job Details: 09/18/2018
whirlpool washer WTW8500DC0 Gear case has failed bearing, replaced component. Had to break agitator to remove, installed replacement. Calibration test51 passed. All ops normal. used W10811956 (GEARCASE) W10752283 (WASHPLATE)
Near Los Banos, CA 93635
Irvin
Job Details: 09/18/2018
whirlpool dryer WGD5000DW2 During operation, dryer makes a shriek. Idler pulley failure. Used dryer repair kit. Installed all parts 4392065 (DRYER REPAIR KIT). Completed assembly, and test passed. All sounds normal.
Near Madera, CA 93637
Irvin
Job Details: 09/18/2018
whirlpool dryer WED75HEFW1 The dryer belt was broken, and idler pulley grooved. Removed failed components, replaced with dryer repair kit. All thermostat and motor good. Completed assembly test, passed all ops normal. ; used 1 4392067 (DRYER REPAIR KIT)
Near Modesto, CA 95358
Cruz
Job Details: 09/18/2018
WHIRLPOOL RANGE AGR5330BAW3 Found unit leaking gas from regulator, found regulator to have have a small crack that is causing a leak, ordering regulator for unit. ; ordrng 1 W10638126 (REGULATOR), nstalled new part (regulator) into unit. I then test all burners, bake, and broil they are all working as designed, customer ok repair.
Near Atwater, CA 95301
Cruz
Job Details: 09/18/2018
whirlpool washer WFW70HEBW0 Cx is not going to get unit repaired, cx is going to purchase a new unit instead, cx already paid for service. Will return part to storage
Near Merced, CA 95341
Cruz
Job Details: 09/18/2018
maytag dryer MGDX655DW2 unit is making a squeaking sound during any cycles, I then ask cx to add some clothes inside the unit, ran a cycle for 30 mins found no squeaking sound, found unit working as designed, instructed cx on each setting and what they do, how to clean Lint trap and not to over load drum, unit is brand new cx only used it a few times
Near Turlock, CA 95380
Cruz
Job Details: 09/18/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 Inspected unit. Found LED lights not on inside both compartments, I then installed new parts (cnrtl elec, light switch, 5 led modules) into unit, led lights are working in both compartments, cooling temps are fine as well, customer ok repair.
Near Oakdale, CA 95361
Cruz
Job Details: 09/18/2018
whirlpool refrigerator KRFC302EPA00 Installed new parts(door blk ss, ) into unit. Door is now closing and opening as designed, found no gaps, inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, cx ok repair.
Near Fontana, CA 92336
Kevin
Job Details: 09/18/2018
whirlpool refrigerator WRF736SDAM10 Unit didn’t defrost which is causing no airflow to RC. I put unit into diagnostic and found bi metal testing bad. Need to order fan motor with harness; ordrng 1 WPW10514110 (motor evaporator),Removed and replaced fan motor with harness. Tested unit. All tests good.
Near Loma Linda, CA 92354
Kevin
Job Details: 09/18/2018
whirlpool washer WFW7590FW0 Unit not finishing cycle. I tested unit, all tests normal at this time. I cleared holes on door boot/front tub and instructed customer on clean cycle, detergent use, and off balance loads. All tests good.
Near Yucaipa, CA 92399
Kevin
Job Details: 09/18/2018
MAYTAG MICROWAVE MMV1174DS1 Customer had bad door switches causing door open error codes. Customer called out Reliable for service and they broke multiple connectors off the main control and didn’t reinstall any of the screws holding panels on. In order to repair unit at this point it would need 20amp fuse, door switches, and main control. Customer declined repair at this time.
Near Claremont, CA 91711
Tyler
Job Details: 09/18/2018
whirlpool range WFG320M0BB2 igniters will not spark. Ordering spark module and harness not in stock.; ordrng 1 WP6610341 (module-spk) and 1 WPW10548355 (harns-wire), Removed and replaced igniter and switches. Tested all works good at this time.
Near Pomona, CA 91767
Tyler
Job Details: 09/18/2018
kitchenaid range KSGG700ESS1 Removed and replaced console and ribbon cable. Still having touch panel error code. Ordering main control in stock.; ordrng 1 W11034208 (cntrl-elec),Removed and replaced main control all works good at this time.