Near Fresno, CA 93720
Albert P.
Job Details: 07/19/2018
whirlpool dryer MEDX655DW1, Customer already had issue fixed and dryer dryer was out of warrantyI didn’t even take a look at it customer said they meant to cancel.
Near Fresno, CA 93730
Chris
Job Details: 07/19/2018
kitchenaid refrigerator KFIS29PBMS03 Customers issue is that loud noise is coming from refrigerator. On arrival in after looking at refrigerator I found the noises coming from the freezer compartment. The fan has come loose in the blades are hitting The fan shroud causing a loud noise.Ordering parts And will return when parts come in.; ordrng 1 67006338 (clip- fan) and 1 67006339 (grommet- f) and 1 W10871842 (grille) and 1 WP67006337 (blade- fan) and 1 WPW10363507 (shroud) and 1 WPW10514110 (motor evaporator), On return visit had to replace defective fan in freezer compartment. Also had to deice coil and also replace broken fan shroud. Made electrical connections were secure and tight ,reinstalled back panel and all drawers. Refrigerator is now functioning properly. Job completeCollected $50 for labor parts were covered; Cllctd $50.00 CC Ref # 1173573012,
Near Fresno, CA 93722
Albert P.
Job Details: 07/19/2018
whirlpool refrigerator WRS325FDAM04, Customers issue was icemaker was not making ice. After opening freezer door and check out icemaker I noticed bail arm Installed improperly causing ice maker not to make ice. Corrected issue. Then ran a test on ice maker everything checks out good.
Near Madera, CA 93636
Douglas
Job Details: 07/19/2018
wjirlpool washer WTW8900BC0, Found unit was not draining properly drain pump impeller is clear removed and replaced pump unit is now working properly; used 1 WPW10409079 (DRAIN PUMP)
Near Merced, CA 95348
Albert P.
Job Details: 07/19/2018
whirlpool washer WTW5000DW1, Drain pump hot to the touch will not operate removed drain pump and installed new drain pump W10876600 unit is now working properly
Near Merced, CA 95340
Douglas
Job Details: 07/19/2018
whirlpool washer MVWC416FW0, Called tech line Sr 7722468368 walked through a few steps loaded the machine put unit in to spin with wet towels. Found drain line was thumping the back of unit adjust the drain line away from unit no more noise unit working properly;
Near Merced, CA 95340
Douglas
Job Details: 07/19/2018
maytag refrigerator MFI2570FEZ02, Found freezer door handle to be loose had to tighten all screws including ones holding handle two door, unit is closing properly.
Near Merced, CA 95341
Douglas
Job Details: 07/19/2018
maytag washer MVWC425BW0, Unit not working, tried to spin tub, tub is draining. bearings are bad need to order gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) removed and replaced all parts tested ran calibration unit now works properly
Near Turlock, CA 95380
Albert P.
Job Details: 07/19/2018
maytag washer MVWX500XW0, Found gearcase to be grinding. Hub is snapped and cam is stripped. Wash plate won’t come off so it will have to be broken off to repair. Valves aren’t opening all the way as well. Removed and replaced all parts W11035747 (Gearcase) W10721967 (CAM) WPW10553968 (WASHPLATE) W10528947 (HUB) tested unit unit is not working properly.
Near Turlock, CA 95382
James R.
Job Details: 07/19/2018
kitchenaid refrigerator Unit will occasionally completely shut off and shut down and stop calling. No lights no buttons nothing will work. Found fourth drawer control to be bad causing unit to go haywire. replaced WPW10677119 (CNTRL-ELEC)
Near Turlock, CA 95382
James R.
Job Details: 07/19/2018
whirlpool refrigerator WRS321SDHZ00, Customer bought the floor model. So did not come with use and care guide. The units water filter replacement light was on and that was the light that the customer was seen. Explain to customer how to use unit. Customer instruct.
Near Turlock, CA 95380
James R.
Job Details: 07/19/2018
MAYTAG DRYER MEDC215EW, Found neutral on motor to be shorted. Unit needs motor. ordrng 1 279827 (motor dryer), Stripped blower wheel and process of repair need to order wheel; ordrng 1 WP694089 (wheel) R&R all parts tested unit unit working properly.
Near Merced, CA 95341
James R.
Job Details: 07/19/2018
MAYTAG WASHER MVWX655DW1, Sr 7722467486Call tech line tech line says unit is working as designed and that there’s nothing wrong with the unit it is customer instruct.
Near Le Grand, CA 95333
James R.
Job Details: 07/19/2018
ADMIRAL WASHER ATW4676BQ0, This is the 3rd time the unit has had an off balance and over suds code as the only codes. Myself and previous tech have explained that the need to cut back on the amount of soap they use and that they may need to pause the unit to readjust the load. If the call back a service charge will need to be collect over the phone before we come out
Near Manteca, CA 95337
William
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02, Found unit freezing in FF area, dripping water in ice maker, checked cold control found R level cold control, ordered cold control & water valve for unit, ordered cold control. Ordrng 1 W10884375 (contrl-box) and 1 WPW10279909 (valve-inlt) Replaced water valve & cold control, cycled IM, tested ok.
Near Oakdale, CA 95361
Albert P.
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KRMF606ESS01, LEFT DOOR DAMAGED AT UPPER HINGE & FACE OF OUTER DOOR SKIN PUSHED INWARD. Replaced left fresh food door W10815693 (DOR-FIP SS) and mullion rail W11122876 (Rail Mulln) reinstalled all the Dispenser hardware, tested OK.
Near Manteca, CA 95336
William
Job Details: 07/19/2018
whirlpool refrigerator WRX988SIBH00, Ran ice maker harvest test, failed harvest test, ordered Ice Maker for unit. Checked connections , Customer running FF area at 34 degrees.; ordrng 1 WPW10764668 (ice maker) Replaced ice maker, ran IM fan, harvest, fill tests, tested ok
Near Patterson, CA 95363
Cruz
Job Details: 07/19/2018
whirlpool washer MHW6000XW1, Unit is not completing cycles, unit will get stuck on one cycle not advancing, checked for codes found none, customer stated that soap in dispenser doesn’t dispense ordering parts. ordrng 1 W10427972 (cntrl-elec) and 1 WPW10289387 (valve) Installed new parts ( cntrl elec, valve) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks
Near Patterson, CA 95363
Cruz
Job Details: 07/19/2018
whirlpool refrigerator WRF555SDFZ05, complaint is that veggies are getting frozen inside refrigerator compartment and that freezer compartment is iced up, customer stated that they had to throw away food, veggies. Ordering parts 2 thermistors, motor evap. ordrng 2 W10316760 (thermistor)s and 1 WPW10276647 (motor-evap) Installed new parts into unit. I then inspected the following compressor, lights, cooling temps, doors, leveling, ice and water dispenser gaskets fans are all working fine, customer ok repair
Near Patterson, CA 95363
Cruz
Job Details: 07/19/2018
roper washer RTW4516FW1, complaint is that unit is not completing any cycles. I then installed new part (cntrl elec) W11124712, into unit, calibrated and put unit into a diagnostic test mode it completed wash drain spin lock and unlocked, checked for codes found none as well no leaks, customer ok repair
Near Waterford, CA 95386
Cruz
Job Details: 07/19/2018
whirlpool washer WTW7500GW0, complaint is that unit does not give enough water. I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycles and what they do, what soaps to use, how to load wash basket, customer said ok.
Near Manteca, CA 95337
William
Job Details: 07/19/2018
MAYTAG WASHER MVWB765FW1, Checked voltage to unit, voltage checks good, water valve was weak, removed and replaced VALVE. Checked for error codes, proper level, Ran diagnostics, found no problem , codes & levelness, Imstructed customer on washer cycles with pre selected settings. Showed customer pictures of prior service call. used 1 W11165546 (VALVE)
Near Salida, CA 95368
William
Job Details: 07/19/2018
whirlpool dryer WED49STBW1. Unit not drying effectively. Tested dryer air flow, found good air flow at back of unit, Instructed customer on dryer vent service in home. All dryer functions tested ok.
Near Oakhurst, CA 93644
James R.
Job Details: 07/19/2018
Customer called in about a Maytag Refrigerator's (MFT2574DEM00) icemaker that was not making ice. Technician found icemaker had e2 error code. Tech tried to cycle icemaker but it did not cycle. Also covers for receiver and emitter were broken by previous company. Unit needs covers and icemaker. Ordering; 1 W10258502 (cover) and 1 W10258510 (cover) and 1 WPW10764668 (ice maker),
Near Delhi, CA 95315
James R.
Job Details: 07/19/2018
Near Highland, CA 92346
Daniel Lopez
Job Details: 07/18/2018
WRF767SDEM01 WHIRLPOOL REFRIGERATOR- Customer complaint door dinged replaced door, after door replaced light had delay. unplugged refrigerator to diagnose removed and reinstalled connectors, lights began working normally. all functions ok.
Near Loma Linda, CA 92354
Daniel Lopez
Job Details: 07/18/2018
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint refrigerator is not cooling and freezer ice maker not shutting down when bin is full. found evap frosted over , small tear in door gasket and ice maker bail arm damaged. per tech line verified thermistor in correct position, verified suction line in correct position and mastic attached properly. tested and confirmed 3 way valve operation properly, verified evap cover sealing properly. replaced gasket due to tear and ice maker due to overfilling and as per Tech support call completed.
Near Fontana, CA 92336
Daniel Lopez
Job Details: 07/18/2018
WGD4815EW2 WHIRLPOOL DRYER- Customer complaint drier is not heating , found disconnected wire at heat sensor , not allowing igniter to turn on installed and secured wire tested checks ok.
Near Ontario, CA 91764
Mitch
Job Details: 07/18/2018
Found unit not going into defrost and evaporator frozen over. Found communication issue between thermistor and main control. Ordering control, thermistor and harness
Near Rialto, CA 92376
Tyler
Job Details: 07/18/2018
WRF736SDAM14 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker is not working, Cycle tested ice maker and failed test. Removed and replaced W11188383 ice maker tested all works good at this time.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 07/18/2018
KUCK03ITBL0 KITCHENAID COMPACTOR- Customer complaint is drawer will not close all the way. Found debris in the tracks causing the door to not close all the way. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 07/18/2018
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR- Customer complaint is ice maker made one batch of ice then stopped. Cycle tested ice maker found error code E2. Removed and replaced W11188383 ice maker tested all works good at this time.
Near San Dimas, CA 91773
Mitch
Job Details: 07/18/2018
KSGG700ESS1 KITCHENAID RANGE- Customer complaint is unit is cooking uneven, customer doesn’t know how to self clean. Instructed customer on how to self clean unit, customer will start using the connect bake function to help with more even heating. Found broil igniter is not arcing correct. Fixed and tested all works good at this time.
Near Pomona, CA 91766
Tyler
Job Details: 07/18/2018
WRS325FDAM02 WHIRLPOOL REFRIGERATOR- Customer complaint is light is no working in the unit. Removed and replaced 2 Wpw10515057 LED lights. Tested unit all components works good at this time.
Near Ontario, CA 91762
Mitch
Job Details: 07/18/2018
WRT314TFDB00 WHIRLPOOL REFRIGERATOR- Customer complaint of no cool in both compartments. Found sealed system has leak and or restriction. Quoted for sealed system repair customer declined due to repair cost more than unit.
Near Rancho Cucamonga, CA 91730
Tyler
Job Details: 07/18/2018
WGD5790SQ0 WHIRLPOOL DRYER- Customer complaint is unit shuts off on its own and timer is not advancing. Removed and replaced WP8299766 timer. Tested all works good at this time.
Near Duarte, CA 91010
Stephen
Job Details: 07/18/2018
WTW5000DW0 WHIRLPOOL WASHER- Unable to put into diagnostics. No LEDs except internal LED. Disconnected loads from control- still won’ t work. Needs main control. Replaced W10634026 main control. Ran diagnostics. No error codes. Ran calibration, auto test cycle. Not draining. Needs drain motor.( drain motor overheating ) Replaced WPW10581874 drain pump, cleaned drain baffle( from bottom ). Ran diagnostics- ok. Ran calibration, auto test cycle- passed. Unit fills, agitates, drains, rinses,& spins properly.
Near El Monte, CA 91732
Stephen
Job Details: 07/18/2018
WFG515S0ES1 WHIRLPOOL RANGE- Found left front burner not lighting properly, unit is needing left front burner head. Removed and replaced WPW10515455 left front burner head. Unit Tested ok Burners are igniting properly.
Near Avocado Heights, CA 91746
Stephen
Job Details: 07/18/2018
ACC6340KFB00 AMANA COOKTOP- Found ground wire, wiring harness burnt, indicator lens broken. No electrical failure found( terminal blocks, surface elements are ok. Needs lens( safety feature ), main harness, ground wire. Replaced indicator lens, cooktop and main harnesses. Repaired ground wire Cooktop is working properly. Parts installed 7730P012-60 (indicator lens) W10845395 (harns-wire) W10845396 (harns-wire)
Near Los Angeles, CA 90049
Mitch
Job Details: 07/18/2018
KSSS48QKW02 KITCHEN AID REFRIGERATOR- Found ice maker get stuck on harvest, mold heater not working, found low resistance in heater only approximately 9 ohms(72 ohms normal) removed and installed new 4317943 ice maker. Test for water fill ok.
Near Los Angeles, CA 91403
Isidore
Job Details: 07/18/2018
JDB9800CWS1 JENN-AIR DISHWASHER- Found no faults test heater ok approximately 7 amp draw from heater ok. Customer instruct rinse aid use and location, customer did not have an owners manual not supplied, now has a downloaded version. Recommend cycle selection running hot water before use, phone support already explained. I put some rinse agent in dishwasher with hot water and demonstrated rinse aid function rinse agent not used before coming. customer to use dishwasher to verify drying results on their own. No problems found at this time.
Near Victorville, CA 92394
Cesar
Job Details: 07/18/2018
WOS51EC0AS04 WHIRLPOOL OVEN- Failed thermal fuse, cutting off power to unit. Removed and replaced WPW10545255 (FUSE-THRML) unit tested good.
Near Victorville, CA 92395
Cesar
Job Details: 07/18/2018
MSD2456GEB WHIRLPOOL REFRIGERATOR- Complaint no cool, found unit not running defrost cycle tested circuit to heater, found open defrost bimetal. Bimetal failed because water got in it and then froze splitting and damaging bimetal. Replaced WPW10225581 bimetal and cleared ice from evap unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details: 07/18/2018
MGDB765FW0 DRYER- Customer instruct on touch panel they are pressing to hard and unit does not recognize touch instruct customer to not press hard to simply touch selections unit tested good
Near Hesperia, CA 92345
Cesar
Job Details: 07/18/2018
WRX735SDBM00 REFRIGERATOR- Found failed ice maker, not sending power to water valve to fill with water. Replaced W10882923 (Icemaker) unit tested good.
Near Hesperia, CA 92345
Mitch
Job Details: 07/18/2018
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Found failed ice maker not sending power to water valve to fill with water. Replaced W10882923 ice maker unit tested good.
Near Hesperia, CA 92345
Cesar
Job Details: 07/18/2018
WTW6600SB1 WHIRLPOOL WASHER- Complaint unit found balance in almost every load, tested unit found worn suspension replaced and unit tested good. W10820048 (SUSPENSION) W10435302 (BEARING)
Near Oakdale, CA 95361
Cruz
Job Details: 07/18/2018
AFD2535DEB WHIRLPOOL REFRIGERATOR Unit is not cooling inside both refrigerator and freezer compartments, I then removed back freezer panel and found no frost pattern, pulled unit out and removed back panel and found compressor to be running, cold, rail gear is stripped and won't track right, ordrng 1 12002500 (gear), WPB2150504 (drier) Installed new parts (drier, gear) into unit. Charged system with 134a, found no leaks, freezer compartment is getting cold, unit is working as designed.
Near Sierra Madre, CA 91024
Albert P.
Job Details: 07/18/2018
WTW6700TW1 whirlpool washer, Checked unit in diagnostics retrieved error codes. Ul/ol. Proceeded to do a drain and spin cycle within 3 mins unit flashed code ul, checked suspension rods and bearing they seem ok, tub floats and moves freely. Remove rotor to inspect stator found multiple cracks on stator motor. Informed and provided estimate, he declined repair due age,cost, and the reviews of the machine he saw online. I informed that if he changes his mind we can repair it by Monday. If custimer calls in I’d need a stator and Rps sensor for unit
Near Pasadena, CA 91103
Francisco
Job Details: 07/18/2018
Removed and replaced parts listed, asked cx to monitor unit for proper temp. Cx also kept asking me about the lemon law and if it applied to her refrigerator. Informed her I am not a lawyer and cannot provide legal advice. I did this politely. And informed her I was there to service the unit and do the best I can to help her out. Documented service with Wpl tech line Mark.Sr#7722458379
Near Oxnard, CA 93030
Aaron
Job Details: 07/18/2018
MVWC565FW1 maytag washer cold water valve was not working , tested , replaced the water valve operations normal after repair found customer was using way too much soap advised to use way less operating normal now
Near Moorpark, CA 93021
Aaron
Job Details: 07/18/2018
whirlpool refrigerator WRS571CIDM01 Unit touch control panel was dead nothing working pulled u I board tested pins and power none there pulled kick plate checked the connectors the yellow connector was backed out reinstalled all the connectors tested ops normal now customer said the manufacturer concession the parts and labor called office to variety they verified concession collected trip charge 115.00 paid card operating normal now
Near Simi Valley, CA 93063
Aaron
Job Details: 07/18/2018
This unit is a microwave and oven combo light bulb is out in the microwave to replace unit has to be pulled out and the top potion of the microwave board asm removed and replace a halogen bulb not customer accessible also microwave door springs are busted ordered parts needs extra authorization to repair ; rqstng P&A on 1 WP4452395 (spring LEFT) and 1 WP4452396 (spring RT) and 1 WPW10440740 (lmp-basles) and 1 WPW10490593 (housng-lmp)
Near Simi Valley, CA 93065
Aaron
Job Details: 07/18/2018
Unit is no longer defrosting has a bad Defrost harness 33.93, defrost board 185.94 unit is no longer defrosting parts needed to correct the cooling issue est to repair total 441.36 , trip charge 115.00 labor 90.00 parts 219.87 tax 16.49 totaling 441.36 mrs declined to repair at this time
Near Bakersfield, CA 93304
Albert P.
Job Details: 07/18/2018
WHIRLPOOL DRYER NOT HEATING GOUND UNIT VENT WAS BLOCKED BY LINT, CUSTOMER INSTRUCT ON USAGE OF DRYER
Near Malibu, CA 90265
Jesus
Job Details: 07/18/2018
IUD8555DX3 IKEA DISHWASHER Customer states that unit is not starting. Checked unit and ran diagnostics found error code. Diagnostics passed. Instruct customer on soap usage and maintenance on unit. Unit is working as design.5-1. Door stuck open
Near Malibu, CA 90265
Albert P.
Job Details: 07/18/2018
Near Malibu, CA 90265
Albert P.
Job Details: 07/18/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 Customer states that unit is not cooling. Checked unit and found the return vent iced up again. Seal liner and assure gasket are properly sealing again. Techline document. Door sealing Seal liner
Near Malibu, CA 90265
Jesus
Job Details: 07/18/2018
Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Steamer was not working. Defrosted as much ice as possible. Removed control board and installed new W11191182 (CONTROL BOX). Customer also doesn’t have unit grounded properly. Advice to use a 3 prong extension. Customer is going to defrost unit.
Near Malibu, CA 90265
Jesus
Job Details: 07/18/2018
MAYTAG DRYER MGDX700XL1 Customer states that unit is making a noise. Checked unit and found a bad idler wheel also found vibration on exhaust when motor is on. Gave customer quote and approve service. Removed top panel and from panel. Removed drum and vacuum out unit. Installed new 4392067 (DRYER REPAIR KIT)and assembled unit. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details: 07/18/2018
WHIRLPOOL REFRIGERATOR WRF535SMB00 Customer states that unit is freezing the freezer. Checked unit and found the left bottom gasket not sealing creating frost in unit. Heated the gasket and confirmed to unit. Also sealed the liner on both compartments. Unit is working as design
Near Oxnard, CA 93030
Jesus
Job Details: 07/18/2018
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer states that unit is stopped cooling completely several times. Checked unit and tested all components. Ordering control board.; ordrng 1 WPW10503278 (refer elect cont brd) stopped cooling completely several times. Checked unit and tested all components. Ordering control board. Unplugged unit and removed control board. Installed new control board and assembled unit. Programmed unit with code on label. Unit is working as design.
Near Oxnard, CA 93036
Jesus
Job Details: 07/18/2018
MICROWAVE WHIRLPOOL GH5184XPS4 Customer states that unit door is broken. Removed screws and I clipped door. Removed broken handle and installed new. Assembled unit and tested. Unit is working as design
Near Camarillo, CA 93010
Hector Zuleta
Job Details: 07/18/2018
JENNAIR RANGE JDS9860AAP Customer complaints of range cook top electrodes not sparking and unable to read the display. Checked unit and found shorted spark module and worn out Clock. Ordered both and reschedule. Service call $115.00, Labor $175.00, Spark module (Part #8215557) $122.93, Clock (WP5760M302-60) $289.85, Tax $33.02. Total:$735.80. Customer will pay now Service call Labor $290.00 and the difference in the next visit Replaced clock (Main computer board) and cook top spark module. First control was defective ( Convection fan motor relay stuck close). Tested ok. Customer paid in full
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 07/18/2018
WHIRLPOOL dishwasher WDF310PAAS5 not draining the water all the way. Set unit in diagnostic and found noisy pump. Checked pump and removed debris.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/18/2018
Released ice maker bucket rail. Tested ok.; Job Cmpltd,
Near Castaic, CA 91384
Albert P.
Job Details: 07/18/2018
MDB4949SDZ0 MAYTAG DISHWASHER unit doesn’t have any power.Tech found wire nut loose on power cord. Tech removed and re secured wire nuts on power cord. Unit now ops as intended. Ran unit through rapid advance and unit fills, heats, rinses and drains. Job complete
Near Los Angeles, CA 91307
Michael
Job Details: 07/18/2018
Cx states unit leaves dishes dirty and extremely wet.Tech found user not using rinse aid. Tech explained why rinse aid is important and filled reservoir with demo bottle supplied.Tech ran normal cycle and unit fills, heats, rinses and drains. Dispenser door is functioning.Airgap is clear, no faults stored in diagnostics and unit is operating as intended with no operational issues.Tech asked cx to demonstrate how they load the unit as lady is very demanding and abrasive towards tech. Tech waited and found cx was improperly loading dish ware. Tech properly loaded unit. Unit works fine. Cx is cranky about her Maytag unit not as good as her 20 year old KitchenAid DW.
Near Los Angeles, CA 91316
Michael
Job Details: 07/18/2018
washer will not start when stress start.Tech entered diagnostics and and found no faults stored. Ran unit through auto service test and passed with no issues.Start button tabs are broken so start button will not engage properly. Needs platinum control panel p/n 8181885 ordrng 1 8181885 (PLATINUM CONTROL PANEL)
Near Los Angeles, CA 91401
Michael
Job Details: 07/18/2018
whirlpool dishwasher WDT7800SAEM Customer states won’t drain.Tech found obstruction in airgap. Removed obstruction and unit drains. Ran unit through rapid advance with no issues.
Near Simi Valley, CA 93063
Danny
Job Details: 07/18/2018
MVWC425BW0 MAYTAG WASHER. Making noise when filling and spin cycle Replaced water valves Replaced gear case Reinstall washer Calibrated washer Ran a self test and unit completed with no issues No water leaks Unit is working properly
Near Thousand Oaks, CA 91362
Danny
Job Details: 07/18/2018
Called tech line and they advised if power to board is good and wired properly then replaced board Check power supply and it’s good check power to control and it’s good Need to order parts and rs call ; ordrng 1 WPW10453983 (cntrl-elec)
Near Westlake Village, CA 91361
Danny
Job Details: 07/18/2018
KUIX305EBL1 KITCHENAID ICEMAKER Not making ice Found circulating pump not running after fill cycle Replaced and install pump W10908287 reinstall ice maker Ran a self test cycle and unit completed with no issues
Near Agoura Hills, CA 91301
Danny
Job Details: 07/18/2018
WTW7300DW0 WHIRLPOOL REFRIGERATOR F0E5F8E1Unit is stopping b4 spin cycle Put unit into test mode and found error codes above Found drain pump clogged and loose change underneath wash plate. Provided cod estimate to client Service call 115.00Labor 135.00Total 250.00 Client agreed to get unit repaired. Removed and cleared drain pump and remove all change from washplate Reinstall washer Calibrated washer and ran a test cycle unit completed with no issues No water leaks
Near Calabasas, CA 91301
Albert P.
Job Details: 07/18/2018
MDB8751AWW MAYTAG DISHWASHER Racks are rusty and falling apartAccording to marcone parts break down upper rack is discontinued Unit is not repairable due to part being discontinued Control panel is not responding properly Advised client to get in contact to mfgr And not to use if she is scared of a fire
Near Los Angeles, CA 91304
Danny
Job Details: 07/18/2018
KRFF507ESS01 KITCHENAID REFRIGERATOR Unit has frost build up inside fridge evap cover Doors are sealing properly Need to order parts ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)
Near Monrovia, CA 91016
Andrew
Job Details: 07/18/2018
Found rosin paper stuffed up under unit and causing the unit not to cool properly. Instructed Cx that this was causing the unit not to cool blocking coils cannot cool properly. Cx okays repair at this time
Near Tehachapi, CA 93561
Patrick
Job Details: 07/18/2018
ART106TFDW01 AMANA REFRIGERATOR, When I arrived apartment management was closed but unit was outside so I went ahead and fixed. Removed and replaced condenser and recharged unit with 4.7 oz of r134. Took charge no leaks. Left out side where it was and as I was driving away maintenance showed up. Told him to plug in unit it’ll work just fine
Near Lancaster, CA 93535
Patrick
Job Details: 07/18/2018
Found the customer having issues with the unit not heating in the oven. Top works just fine. Checked unit out and found switch on regulator in off position. Corrected to on and tested unit. Found ignitor bad. Pulling only 2 amps. Needs new ignitor W10918546. Quoted 190. Removed and replaced part . Tested unit. All ops checked good
Near Littlerock, CA 93543
Patrick
Job Details: 07/18/2018
KRMF706ESS01 KITCHENAID REFRIIGERATOR Found the unit out making ice for 3 days. And as of last night it dropped 2 loads of ice. Checked optics and temp sensors. All checked good. Checked ice maker fault codes. None stored. Will replace ice maker. Removed and replaced ice maker W11188383 tested unit. All ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 07/18/2018
Customer stated that he unit isn’t drying and randomly powers down in the middle of a cycle. Checked heat and it cycled properly f2e1 stuck key error was stored. Suspecting bad control panel. Needs to be replaced ; ordrng 1 W11126011 (panel-cntl) Removed and replaced part tested unit all ops checked good
Near Palmdale, CA 93551
Patrick
Job Details: 07/18/2018
Found the customer having issues with the unit not wanting to drain. Checked out the unit and the pump was getting sufficient power but impellers found broken. Needs new pump ; ordrng 1 WPW10661045 (drain pump) Removed and replaced pump. Calibrated and ran test mode . All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 07/18/2018
Found the unit intermittently making ice. And was making when i arrived but the unit wasn’t producing ice for 3 days. Needs new ice maker and control board to completely take care of issue ; W10811881 (cntrl-elec),When I opened ice maker it was wrong one. Need to reorder Removed and replaced control ; ordrng 1 WPW10251076 (icemaker), Removed and replaced ice maker
Near Lancaster, CA 93536
Patrick
Job Details: 07/18/2018
Found the tops rack falling down. Needs new adjusters. And tracks. Removed and replaced tested unit. All ops checked good. USED WPW10546503 (adjuster) W11048934 (Track) W11048936 (Track)
Near Lancaster, CA 93535
Patrick
Job Details: 07/18/2018
WRX735SDBM04 WHIRLPOOL REFFRIGERATOR Found the units ice maker intermittently working and unit making a noise. Customer had the noise recorded. I have been running in to the similar complaint on other units and it seems to be the condenser hit the floor or some vibrations. Lifting the unit off the ground seems to remedy the issue. Removed and replaced ice maker and lifted unit off the ground. Tested unit. All ops checked good;
Near Santa Clarita, CA 91354
Raymond
Job Details: 07/18/2018
WTW5000DW1 MAYTAG DRYER Upon arrival complaint was noise during operation. Inspected and found pulley had vibrated loose. Secured pulley and tested
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/18/2018
WRS321SDHZ00 WHURKOIIK REFRIGERATOR Upon arrival customer complaint was canbinent was hot to the touch, inspected and found loose connection at condenser fan. Secured connection and tested, unit functions normal now.
Near Los Angeles, CA 91352
Raymond
Job Details: 07/18/2018
IBS650PXS01 IKEA OVEN Upon arrival unit had PF and cx stated unit would not work. Cleared PF code with enter button. Tested unit all ops fine. Contacted Kurt SR7722456029 and discussed. Most likely supply voltage coming into unit is weak causing issues. Unit functions as designed
Near San Fernando, CA 91340
Raymond
Job Details: 07/18/2018
MVWC565FW1 MAYTAG WASHER Upon arrival hot and cold reversed causing motor to spin at 500 rpm. Swapped hoses and tested unit. Calibrated unit, unit functions as designed. instructed cx on proper use and care of unit
Near Castaic, CA 91384
Raymond
Job Details: 07/18/2018
KSF26C6XYY04 KITCHENAID REFRIGERATOR Upon arrival unit wasn’t cooling as it should and no ice. Found unit has silver RC evap. Quoted on repair of compressor and evaporated install of 350 labor plus 115 SC. Cusomer will call back to verify if they want repair.
Near Santa Clarita, CA 91390
Billy J.
Job Details: 07/18/2018
WRX735SDHW00 WHIRLPOOL REFRIGERATOR Upon arrival customer states ice dispenser doesn’t work properly states ice will get stuck at shoot then a bunch will fall out states it happens a few times a week he states tested unit and dispenses ice just fine called tech stated there is no fix and to make sue unit is level
Near Santa Clarita, CA 91351
Albert P.
Job Details: 07/18/2018
WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Upon arrival freezer evaporator is completely frozen customer stated this fridge has already been replaced once found freezer W10911770 2315549 found thermal fuse bad and unit not going into defrost also ice has surrounded the fan affecting performance ; ordrng 1 2315549 (motor evaporator) and 1 HARNESS (HARNESS) removed and replaced harness and motor retested job complete
Near Los Angeles, CA 91344
Billy J.
Job Details: 07/18/2018
WRS571CIDM01 WHIRLPOOL REFRIGERATOR Upon arrival stated active appliance has been out here 3 or 4 times and replaced ice maker 3 times and unit never made ice they stated it’s been over a year apron arrival inspected wire harness at bottom of door and 3 wires are broken to ice maker unit needs new door ordrng 1 LW10691266 (dor-fip) removed and replaced door retested job complete unit now has volatage going to ice maker
Near Los Angeles, CA 91311
Billy J.
Job Details: 07/18/2018
KODE500ESS02 KITCHENAID RANE, F6e9 W11179310 W10801665 Upon arrival stated unit not operating found unit is giving f6 e9 appliance communication tested unit will be ordering both appliance managers boards also requesting extra labor do to needing to uninstall the unit lights do not come on as well boards are not communicating ; ordrng 1 CONTROL (CONTROL) and 1 W10801665 (cntrl-elec) Upon arrival uninstalled oven removed and replaced both controls retested job complete
Near Santa Clarita, CA 91390
Billy J.
Job Details: 07/18/2018
KITCHENAID RANGE KCGS556ESS01, Upon arrival cx stated that he came home and one of the burners were on and another burner was clicking he stated that his cat possibly jumped on unit and turned on I tested and all knobs lock and won’t engage until it is pushed down working as designed job complete informed cx needs to watch cat
Near Bakersfield, CA 93306
Dane
Job Details: 07/18/2018
Upon arrival the unit would not power up. Found a loose connection at the main control power cord. Secured connection and tested unit. Unit functions normal now;
Near Bakersfield, CA 93307
Dane
Job Details: 07/18/2018
WASHER FRIGIDAIRE FAFS4272LA Upon arrival the door would not lock. Removed and replaced lock 131763256 and tested unit. Unit functions normal now.
Near Lamont, CA 93241
Dane
Job Details: 07/18/2018
Upon arrival the burners would not light and cx said as soon as they start cooking on the cook top the control will start beeping. Turned on all burners on high lighting with lighter and let them stay on high for 10 min. Never reproduced beeping from control. Unit needs new harness and module for cook top lighting issue. Called tech support and talked Paul to cx is not cooking according to use and care. Pot has to be at least 3 inches from controls. No repair suggested for control issue because it is caused by cx,
Near Arvin, CA 93203
Dane
Job Details: 07/18/2018
Upon arrival the unit was not cooling. Found fan covered in ice and burned up. By passed bi metal and forced defrost and no voltage leaving control in forced defrost. Unit needs new control and new fan; ordrng 1 WPW10285199 (cntrl-elec)
Near Bakersfield, CA 93306
Dane
Job Details: 07/18/2018
KRMF706ESS01 KITCHENAID REFRIGERATOR Unit was not making ice. Ice box fan not running. Unit giving an e5 timed ice code due to high temp in ice box. Control was sending pulsating voltage to ice box fan. Reset control and icebox fan stating running and proper voltage leaving board. Customer on solar power. Instructed to get filter adapter