Near Lancaster, CA 93535
Patrick
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Found the unit having cooling issues. Fridge section too warm, not getting air flow. Checked fan and it was barely running, but getting 120 volts. Needs new fan. Removed and replaced. Tested unit. All ops checked good ; used 1 WP2315539 (MOTOR-FAN)
Near Glendale, CA 91207
Raymond
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Upon arrival ice maker wouldn’t cycle and ice container had a hole in it. Needs container and ice maker.; ordrng 1 W10850492 (container) and 1 WPW10300022 (icemaker) Replaced ice container and maker. Tested unit. Unit functions as designed.
Near Burbank, CA 91501
Raymond
Job Details: 07/23/2018
KITCHENAID DISHWASHER KDFE104DWH5 Upon arrival wash motor wouldn’t start. Just got hot. Replaced motor W11085683 and tested, unit functions normal now.
Near Santa Clarita, CA 91321
Raymond
Job Details: 07/23/2018
WHIRLPOOL DRYER WGD8500DC4 customer showed me a video of noise sounded like bearings. Custmoer called back so ordering motor and wheel. ordrng 1 W11105178 (motor-drve) and 1 WP697772 (wheel) Replaced motor and wheel. Ran unit for 20 min no sounds heard. Unit functions as designed.
Near Los Angeles, CA 91436
Bill
Job Details: 07/23/2018
KITCHENAID MICROWAVE KCMS1555SSS1 WP8184813 67.59 W10859575 172.53 WPW10269016 30.65 apon arrival cx states unit is not heating quoted 471.08 tested unit and it is not working when last time working fine found unit has bad cap and magnetron ordering also bring diod just in case cx requested morning; ordrng 1 W10859575 (magnetron) and 1 WP8184813 (capactr-mg) and 1 WPW10269016 (wire-vltge), W10859575 wp8184813 wpw10269016 apon arrival removed and replaced magnetron capacitor and diod retested job complete
Near Los Angeles, CA 91342
Billy J.
Job Details: 07/23/2018
WPW10285180 151.54 WPW10250006 175.31 apon arrival cusomer stated unit had no operation I tested unit nothing I took off panel and checked incoming voltage at main control and had 120 control is burnt needs to be replaced. Removed and replaced fuse and retested job complete unit now works as desighned used 1 CONTROL (CONTROL)
Near Los Angeles, CA 91331
Bill
Job Details: 07/23/2018
WPW10479155 apon arrival cx states fridge not cooling freezingA WPW10505294 found damper not opening also left hand door is not closing found stripped door closure cx needs afternoon ; ordrng 1 WPW10479155 (control) and 1 WPW10505294 (cam) CX IS PISSED. Removed and replaced closure and damper with fresh foods thermistor retested job complete
Near Castaic, CA 91384
Billy J.
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 upon arrival defrosted unit removed and replaced fan and thermistor relocated thermistor to correct positions also removed and replaced both u.i and main control job complete;
Near Pasadena, CA 91103
Bryan Dunn-Wilson
Job Details: 07/23/2018
MAYTAG FREEZER MFI2269VEB0 Upon arrival c states unit is a complete no cool. Inspected unit found no fans or compressor running. Reset unit to default settings and unplugged unit for one minute. Plugged unit back in. All fans and compressor are now running. Unit was stuck in showroom mode. Unit no cooling. Told cx to wait at least 48 hours and call us back if fridge isn’t cooling.
Near Arcadia, CA 91006
BRYAN D.
Job Details: 07/23/2018
maytag dishwasher DU1030XTXB3 Upon installation out stand pipe. Found that part that standpipe screws into is broken off tub. Tub needs to be replaced. Informed customer that tub needs to be replaced. Customer stated they will just replace the dishwasher.
Near San Fernando, CA 91340
Albert P.
Job Details: 07/23/2018
MAYTAG WASHER MVWB835DW3 Upon arrival customer states poor wash performance. Tried to test unit in diagnostics. Unit would not respond. Removed and replaced control. W11165546 (Valve) W11170706 (CNTRL) Calibrated and tested unit. Unit functioning properly. Customer approves repair at this time. No dents dings or scratches caused by tech.
Near Bakersfield, CA 93304
Dane
Job Details: 07/23/2018
GE FREEZER GTS21FGKWW I had already fixed unit but the person at home when I came for the service did not tell the owner of the unit that I had come and fixed it. When I arrive today he said I don’t know what happen bro it just started working all of a sudden. I am form Tim that I came about a week ago and fixed it. And he had no idea;
Near Bakersfield, CA 93307
Dane
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR FFHS2311LBA Upon arrival the there was frost building on dampener and there was an H A flashing on the controls. Unit needs new controls wiring and thermostats ; ordrng 1 241600906 (damper assy) and 1 241608401 (thermistor/ref) and 1 241608501 (thermistor/frz) and 1 241737801 (harness-wiring) and 1 241739712 (control) Removed and replaced list of parts and tested unit. Unit functions normal now
Near Arvin, CA 93203
Albert P.
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ Customer did not want to change filter. Just as I did last time removed filter and installed filter bypass. Everything started working. Clogged filter. Customer needs to change the filter
Near Lamont, CA 93241
Dane
Job Details: 07/23/2018
AMANA REFRIGRATOR AFI2539ERM00 Upon arrival the unit was not making ice. Found the icemaker was getting voltage but we’re not cycle. Removed and replaced ice maker W10882923 and tested unit.
Near Bakersfield, CA 93307
Dane
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR FBD2400KS10B Upon arrival the heated dry option was not working. Found wire disconnected to heater. Secured connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93308
Dane
Job Details: 07/23/2018
AMANA REFRIGERATOR ASD2522WRW Upon arrival the unit was not making ice. Found the icemaker was getting proper voltage but would not harvest when jumped. Removed and replaced ice maker and tested unit. Unit functions normal now
Near Bakersfield, CA 93312
Dane
Job Details: 07/23/2018
KITCHENAID REFRIGERATO KODT100ESS01 On arrival unit was giving a Stuck key fault code. Removed and replaced keypad W10916757 and tested unit. Unit functions normal now
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/23/2018
kitchenaid oven KFGD500ESS04 Found unit was not heating. Found gas switch on pressure regulator was not switched on not properly heating. Tested unit and now unit is working properly. Customer approves job at this time
Near Los Angeles, CA 91606
Kenneth
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 Diagnosed low water pressure due to bullet piercer valve. Instructed cx not recommend for refrigerator, cx informed me she would switch over to proper water valve.
Near Castaic, CA 91384
Albert P.
Job Details: 07/23/2018
KITCHENAID REFRIGERATOR KSF26C6XYY04 unit is noot cooling has bad compressor Ordered parts. ordrng 1 WP2188822 (evaporator) and 1 WPW10466675 (compressor) Installed compressor and installed new evaporator part #wpw10643261 charged unit with 5 Oz of r134a refrigerant. Tested unit and unit is working properly, Frost pattern checks out and no leaks found. Cx approves job at the time, no dents dings or blemishes caused by the technician
Near Bakersfield, CA 93312
Albert P.
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR KRMF706ESS Cycled unit and found unit with e2 erro. Code on ice maker indicating motor out poisons causing it not to make ice, replaced ice maker W11188383. Retested it and it cycled and filled with no errors
Near Exeter, CA 93221
Erick
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR LFHB2741PF5A Customer is not home but spoke with him. Unit stopped making ice. Spoke with Jim and he believes unit has bad water valve. Will order parts ordrng 1 242253002 (valve-water) and 1 243297606 (ice maker) Found frozen water line causing ice maker not fill or make ice. Per cust we are the fifth different company for this repair. Spoke with Jim and comforted to replace tube and gasket ordrng 1 241920103 (tube-water) and 1 242146002 (KIT) and 1 5305877995 (compound )Installed new parts on unit. Retested it and ice maker cycled and filled with no errrors.
Near Ivanhoe, CA 93235
Erick
Job Details: 07/23/2018
MAYTAG WASHER MVWC565FW0 unit has an off balance issue. bad drive parts ordering W11130362 (Suspension) W10913953 (CONTROL) W10913953 (Actuator) W11130362 (Suspension) W10913953 (CONTROL) W10913953 (Actuator) Installed new parts on unit. Retested unit and it passed all tests with no errors.
Near Delano, CA 93215
Erick
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERATOR FFFH20F2QW Found frost build on top of liner by the light bulb and in shelving. Found door gasket not sealing correctly causing and air leak and unit to build frost. Customer stated while unit was installed doors were removed. Correct position of door. Removed and reinstalled gasket. Found no visible air gaps. Unit tested normal ops Job comp
Near McFarland, CA 93250
Erick
Job Details: 07/23/2018
MAYTAG WASHER MVWB835DW1 Found unit with fill errro causing unit no to wash or advance in wash. Found bad solenoid on hot valve. Valve will, need to be replaced. ; ordrng 1 W11165546 (VALVE) Installed new vavle on unit. Retested through test cycle and it passed all tests with no errors.
Near Shafter, CA 93263
Erick
Job Details: 07/23/2018
WHIRLPOOL WASHER WTW4800BQ Found unit with weak suspension causing basket to be off balance and make noise while spinning. Replaced suspension (W10780045 ) Retested through diagnostics and it passed all tests with no errors.
Near Corcoran, CA 93212
Enrique
Job Details: 07/23/2018
AMANA WASHER NTW4516FW2 Inspected an amana washer not completing the cycle , stops on wash . In diagnostics , found long fill error code . Water pressure very low . Not a mechanical problem . The customer needed instructions. Customer instruct.
Near Hanford, CA 93230
Enrique
Job Details: 07/23/2018
WHIRLPOOL MICROWAVE WMH53520CS1 Open/door error code . Installed 3 switches W10727360 (switch) All functions checked normal at time of service .
Near Visalia, CA 93277
Enrique
Job Details: 07/23/2018
WHIRLPOOL DRYER WED4815EW1 Inspected a whirlpool dryer, nit not powering on . Opened thermal fuse, not functioning Installed thermal fuse WP3392519 (Fuse) All functions checked normal at time of service.
Near Arroyo Grande, CA 93420
James
Job Details: 07/23/2018
KITCHENAID REFRIGERATOR KRFC704FSS00 Found unit with collapsed freezer door liner, causing ice to form in freezer due to inability to seal. Ordering new door and liner. ordrng 1 W10849520 (dor-fip) and 1 W10897938 (gasket-dor) Replaced collapsed door and installed new gasket. Heated gasket to complete seal. Unit is functioning properly and customer approves.
Near Santa Maria, CA 93455
James
Job Details: 07/23/2018
MAYTAG REFRIGERATOR MFI2570FEZ02 Found unit with poor water flow from dispenser and ice maker. Customer stated they were away for 7 weeks and had not changed filter. Replaced filter and tested unit. Water now flows as intended. Unit functioning as intended.
Near Fresno, CA 93727
Ian
Job Details: 07/23/2018
maytag refrigerator MFI2570FEZ01 Tech found left FF door switch shorted. Replaced switch from stock. Unit now tests good. used 1 12002646 (LIGHT SWITCH)
Near Fresno, CA 93727
Ian
Job Details: 07/23/2018
WHIRLPOOL DISHWASHER WDF540PADM3 F7e1 stored in board. Tech found heater circuit has continuity. Unit blew breaker during heating portion. Unit has shorted control. Need control for repair. ordrng 1 W10834740 (cntrl-elec) Tech installed control and tested unit. Unit now test good through all functions with no further failures. Recalibrated unit and advised customer to let set cycle complete to finish calibration
Near Sanger, CA 93657
Ian
Job Details: 07/23/2018
FRIGIDAIRE REFRIGERtor FGHC2331PFCA Tech found compressor inverter shorted by water drip in from water line hole in cavity. Need inverter and mastic to seal hole. Bottom fresh drawer is also broken. Need drawer as well; ordrng 1 240351240 (pan-crisper) and 1 5304512686 (INVERTER) and 1 5305877995 (compound) Installed parts and sealed air vulnerabilities. Unit now tests good and begins cooling. Advised customer to allow 24 hours for unit to cool before reloading.
Near Fresno, CA 93722
Ian
Job Details: 07/23/2018
whirlpool refrigerator GI6FARXXY08 Tech Found icemaker off upon arrival. No evidence of ice build up in ice chamber due to ice maker function being turned off. Force harvested icemaker, and icemaker cycled and filled with no issues. Checked fill tube for ice or obstructions. Found none. Unit seems to be working under normal operations at time of visit. Advised customer to allow failure to happen, and call back if needed.
Near Fresno, CA 93704
Ian
Job Details: 07/23/2018
WHIRLPOOL DISHWASHER WDF520PADW7 Tech tested unit and found all functions working with no errors stored. Unit fills heats washes and drains. Removed debris from disposal at customer request. Recalibrated unit and instructed customer to allow set cycle to finish calibration.
Near Fresno, CA 93710
Ian
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Customer states unit has had over 10 service visits and demands replacement. Tech found unit has frost in fresh food evaporator. Units thermistors check good and fan is running. Every repair possible has been done several times. This leaves situational circumstances as cause of issue, like door being open for extended periods or overloading and improper loading. Tech is unable to identify specific source of failure due to evidence of overloading. Advised customer to do full defrost in order for unit to resume normal operation.
Near Clovis, CA 93619
Albert P.
Job Details: 07/23/2018
whirlpool refrigerator WRX988SIBM03 Tech found all of units functions are operating normal and unit is down to temp. All tests pass and no ice buildup anywhere. No stored manufacturers codes. No failures at time of visit.
Near Clovis, CA 93619
Ian
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 Items on the top shelf occasionally freeze. Tested all functions and thermostats are working correctly with no shorts as well as damper door. Both compartments are at set temperatures. No repairable failures found at time of visit. Adjusted fresh food compartment temperature up 2° to help combat freezing issues. Advised customer on loading procedures
Near Patterson, CA 95363
Albert P.
Job Details: 07/23/2018
WHIRLPOOL WASHER WTW5000DW1 Inspected unit. Found wash plate to be stripped from normal wear, found strike to be broken as well, ordering parts wash plate, strike; ordrng 1 W10752283 (washplate) and 2 W10837741 (lid strike) Installed new part ( wash plate) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock unlocked, checked for codes found none as well no leaks
Near Ceres, CA 95307
Cruz
Job Details: 07/23/2018
whirlpool dryer WED5000DW2 unit does not heat, I then pulled unit out and removed back panel, tested tml cutoff and found it to be bad, replaced bad one with new one from SP (w10480709), reassembled back panel and tested unit in a high heat cycle it heated fine, unit is working as designed cx ok repair.
Near Modesto, CA 95354
Cruz
Job Details: 07/23/2018
maytag washer MVWX655DW0 Inspected unit and found wash plate and hub to be stripped causing wash plate to spin freely as well wash basket, also basket will bang side during any cycle, ordering parts suspension rods, hub, wash plate ; ordrng 2 W10528947 (drive hub kit)s and 1 W10902814 (washplate) and 1 W11130362 (SUSPENSION RODS ) Installed new parts (wash plate, suspension, hub) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlock, checked for codes found none as well no leaks
Near Ridgecrest, CA 93555
Patrick
Job Details: 07/20/2018
WHIRLPOOL WASHER MVWX655DW1 Found the customer having issues with the unit not wanting to power up. Lid is locked with clothes inside. Power sufficient at the plug. No light on control board, but it’s getting 120 volts ac. Needs new control board. Removed and replaced W11116592 control Tested unit all ops checked good.
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR KFIS29PBMS00 Upon arrival customer concern was no ice. Tested and found ice maker not working. Needs ice make. Replaced WPW10764668 ice maker Tested unit, Unit shows no error codes. Unit functions as designed.
Near Los Angeles, CA 91352
Raymond
Job Details: 07/20/2018
WHIRLPOOL M/W OTR WMH31017FW0 Upon arrival light would not work under unit. Tested and found bulb fine, no voltage from board to light. Needs control. Replaced W10892389 control and User interface. Unit functions as designed.
Near Glendale, CA 91208
Raymond
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KBSN608EPA01 Upon arrival customer concern was temp saying 50 degrees in Refrigerator. Temps were fine. Reset unit and ran through tests unit functions as designed.
Near Los Angeles, CA 91405
Raymond
Job Details: 07/20/2018
Maytag washer MVWB835DW1 Upon arrival unit had F3E1 error. Control also unresponsive. Replaced both W11111453 controls and tested unit, Unit functions normal.
Near Castaic, CA 91384
Raymond
Job Details: 07/20/2018
whirlpool range WFG520S0FS0 Upon arrival 2 knobs were stripped internally not allowing valve to open. Replaced W11122880 knobs and tested unit. Unit functions as designed.
Near Los Angeles, CA 91342
Bill
Job Details: 07/20/2018
whirlpool refrigerator WRF535SMBM00 upon arrival removed and replaced valve, customer stated to turn on water u need to crawl under neath house. her husband will do so I can’t test or check for leaks because I can not access water supply. job complete customer stated her husband will turn on and inspect for leaks.
Near Santa Clarita, CA 91321
Bill
Job Details: 07/20/2018
whirlpool refrigerator KBF042FTX03 upon arrival unit was not cooling main control would click and then nothing unit needs control board kit. upon arrival removed and replaced W10802701 main control retested and unit turned right on and began cooling with no issues compressor started right up.
Near Santa Clarita, CA 91351
Bill
Job Details: 07/20/2018
upon arrival customer stated unit not operating. Tested unit and had proper voltage going to motor, but motor was pulsing on and off unit has bad motor. Removed and replaced WPW10671941 pump retested job complete unit is working as designed.
Near Santa Clarita, CA 91321
BRYAN D.
Job Details: 07/20/2018
whirlpool dishwasher WDT730PAHV0 Upon arrival customer states the start button isn’t not starting the unit. Entered diagnostics unit would not start due to button not working. Ordering new UI housing and control panel. Removed and replace UI board and housing. Tested unit. Unit functions as designed.
Near Bakersfield, CA 93301
Mitch
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW8040DW Upon arrival the unit would not drain. Found the drain pump motor overheating and not operating. Removed and replaced pump and tested unit, Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM Upon arrival the unit was not making ice, Found the icemaker not harvesting. Removed and replaced ice maker and tested unit, Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
Maytag washer MHW7100DW Handle and drawer cracked and not functional due to cracks. Removed and replaced drawer and handle assembly and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
WASHER MAYTAG MHW7100DW Handle and drawer cracked and not functional due to cracks. Removed and replaced drawer, handle assembly and tested unit. Unit functions normal.
Near Bakersfield, CA 93306
Dane
Job Details: 07/20/2018
MAYTAG WASHER MHW7100DW Handle and drawer cracked and not functional due to cracks.; ordrng 1 W11246838 (HANDLE) and 1 WPW10365885 (drawer)Removed and replaced drawer and handle assembly and tested unit. Unit functions normal now
Near Arvin, CA 93203
Dane
Job Details: 07/20/2018
On arrival the unit would not start. Found loose connection at door switch not start. Secure connection and tested unit. Unit functions normal now;
Near Bakersfield, CA 93313
Dane
Job Details: 07/20/2018
stalled door. Unit functions normal now;
Near Bakersfield, CA 93301
Dane
Job Details: 07/20/2018
GE WASHER GTW460ASJ2WW Upon arrival the customers complaint was hot water kept dispensing after load was over. Ran hot water and open the lid. Control board should have paused and hot water flow should’ve stopped. Hot water continued to fill and unit did not pause. Hot water valve still getting voltage to open. Found electrical outlet was not properly pull arise or grounded open neutral and open ground. Advise customer to fix outlet before putting that much money into unit
Near Bakersfield, CA 93308
Dane
Job Details: 07/20/2018
whirlpool dryer WGD7300DW1 Upon arrival found rollers and probably worn out. Installed parts from dryer repair kit and tested unit. Unit functions normal; used 1 4392065 (DRYER REPAIR KIT)
Near Santa Maria, CA 93455
George
Job Details: 07/20/2018
kitchenaid refrigerator KRMF706EBS00 found refrigerator working ok found fridge 2 degrees in freezer and 36 in fresh food area customer instruct to be set at recommended settings 37 in fresh food area and freezer -0. removed and replaced the thermistor for better performance. no dents or dings cause by tech.; used 1 W11168403 (THERMISTOR)
Near Arroyo Grande, CA 93420
George
Job Details: 07/20/2018
whirlpool refrigerator WRS322FDAM04 Found refrigerator working ok customer concern ice cube rolling on floor melting . Spoke to tech support that there is a service pointer of non issue customer instruct for customer not to push paddle all the way only a little so it doesn’t call out for too much ice and hold cup there to catch ice cube wen being call out . No dents or dings cause by tech customer ok.,
Near Arroyo Grande, CA 93420
George
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER KUDS01DJSS0 Found dishwasher caught on fire council electric 8528172 discontinue spoke to Linda trade partners going to call customer for further info. 7722467869 complete.; ordrng 1 WP8269202 (cable-ribn) and 1 WP8564543 (cntrl-elec)
Near Los Angeles, CA 91324
Kenneth
Job Details: 07/20/2018
KITCHENAID OVEN KFGD500ESS04 Found unit not igniting broil due to broken igniter. Replaced igniter and tested unit. Unit is not turning on still but now glowing. Switch on regulator was off. Turned on switch and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR Found unit with a jack hammer noise during water dispense. Found that water valve is not opening solenoids all the way. Not allowing water to flow properly through. Ordering new water housing and valve. Will also use diffuser on return visit. ordrng 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing), Installed diffuser, water valve. And housing. Tested unit. Unit is now working properly. Customer approves function at this time. No dents inns or blemishes on or around unit caused by technician
Near Los Angeles, CA 91604
Kenneth
Job Details: 07/20/2018
WHIRLPOOL MICROWAVE CAE2745FQ0 Found unit with error code indicating basket speed fault. Replaced control and actuator with Pre-ID parts and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91316
Kenneth
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 customer states ice maker is not making ice even after replacing icemaker. Tech found unit is not cooling properly. Freezer temps are too warm. Determined sealed system issue. All fans work and all thermistors pass No faults stored in diagnostics Installed compressor on unit. Recharged unit with 6 Oz of refrigerant r134a . Unit is now working as designed. Tightened handles as well for customer. No dents dings or blemishes left by the technician. No leaks found. Pressure good. Customer approves job at this time
Near Santa Maria, CA 93458
George
Job Details: 07/20/2018
whirlpoool refrigerator WRF767SDEM01 Found refrigerator working ok. adjusted door Handle and tested ok. put ice maker arm back on reposition. The door is sealing ok customer instruct make sure door sealing properly . No dents or dings cause by tech customer ok.
Near Porterville, CA 93257
Erick
Job Details: 07/20/2018
whirlpool refrigerator WRS325SDHB01 Cycled unit and found diffuser door not opening causing rc not to cool and evap to build up frost. Repalced evap W11236848 and defrosted ice. Retested unt and it’s now cooling in rc.
Near Visalia, CA 93291
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHB2750TD Found evap motor not running due to ice formation surrounding causing no sections to cool. Cust set to max temp causing excessive ice build up and air channels are now clogged. Both parts will need to be replaced.d; ordrng 1 5303918776 (thermistor) and 1 808062701 (DEFROST ) and 1 809069201 (motor), Installed new parts on unit. Retested unit and it’s now cooling in both sections. Found shutter to rear airflow closed causing limiting air flow to rc and cause it not too cool to temp, open shutter and set tempts to correct setting. Unit is now cooling in both sections.
Near Hanford, CA 93230
Erick
Job Details: 07/20/2018
WHIRLPOOL WASHER WFW96HEAC Found unt with bad mcu WPW10374126 causing unit not advance in wash. Also replaced latch WP8183270 due to spring getting stuck. Retested unit and it now cycles with no errors.
Near Corcoran, CA 93212
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PF Found ice cubes really small. Checked water line and found frozen tube causing ice maker to,slowly make ice. Defrosted water and re secured water tube to ice maker .ice maker not responding. Replaced ice maker. Found it cycled and filled with no errors, Tested pressure and found very low pressure Cycled ice maker and found water not filling completely to ice maker causing slow production. Valves and pressure are Clear. No obstruction in line. Instructed cust to replace filter.
Near Corcoran, CA 93212
Erick
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHI2032TE Found frozen water tube causing unit not to make ice. Found bad solenoid on valve causing it to fill while not activating. Replaced ice maker and valve. 241798231 (ICE MAKER) 242252603 (valve-water) Retested it cycle and filled with no errors.
Near Earlimart, CA 93219
Erick
Job Details: 07/20/2018
whirlpool refrigerator WRT311FZDW00 Found frozen air returns causing unit not to cool. Defrosted air return. Bimetal and fan tested good. Ensure all door are sealing correctly. Found no visible air gaps. Unit is now cooling in both sections
Near Delano, CA 93215
Erick
Job Details: 07/20/2018
whirlpool dryer WGD72HEDW0 Cycled unit and found restricted vent error curing unit not to to cycle correctly. Accessed vent and removed debri. Tested through test cycle and found sensor not secured t bracket causing it not to heat correctly. Resecured sensor and bracket. Retested unit and it cycle and heats with no errors
Near McFarland, CA 93250
Erick
Job Details: 07/20/2018
whirlpoool dryer WGD4800BQ1 Cycled unit and could hear noise comp,ain’t. Found unit with broken roller causing unit to make noise. Replaced roller. Retested and it passed all tests with no noise or errors. Job comp; used 1 4392065 (DRYER REPAIR KIT)
Near Shafter, CA 93263
Erick
Job Details: 07/20/2018
kitchenaid refrigerator KRMF706ESS01 Found unit leaking from fresh food evap . Found drain frozen causing water to leak through the deli door. Defrosted all ice formation and defrosted drain. Unit is no longer leaking.
Near Bakersfield, CA 93314
Chase
Job Details: 07/20/2018
kitchenaid icemaker KUIX505ESS2 upon arrival removed and replaced the ice machine no damages on or around unit done during the process
Near Tulare, CA 93274
Enrique
Job Details: 07/20/2018
whirlpool washer WFW8540FW1 Inspected a whirlpool washer . Customer complaint , the door is hard to close after we replaced the bellow , and dust bunnies coming out from dryer . The washer door is closing as designed ( nothing wrong ) . The dryer flex came off the units exsaust . I connected the flex , helped the customer clean the dust . All functions checked normal
Near Visalia, CA 93291
Enrique
Job Details: 07/20/2018
ikea refrigerator IX5BBEXDS00 Inspected an ikea refrigerator . Customer complaining , both compartments not cooling . Found the control was turned off ( cooling off mode ) , and also the compressor and condenser motor harness were disconnected . I connected the wire harness , turned on the unit . all functions checked normal at time of service . No leaks.
Near Hanford, CA 93230
Enrique
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDF121PAFB0 Inspected a whirlpool dishwasher . Customer complaining , not draining . I diagnosed the unit , found drain pump error code . I checked all connectors, found the pump harness connector was not fully inserted , therefore not draining , water leaking between door and tub . I connected the wire . Ran calibration . All functions checked normal . No leaks
Near Hanford, CA 93230
Albert P.
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1 Inspected whirlpool dishwasher . Customer complaining , not draining . On previous visit , I replaced the wash motor and drain pump . The customer returned the unit to crossroads . I tested the dishwasher in the store . Ran a normal wash cycle . All functions checked normal . The dishwasher drained as designed . Found no mechanical issues . No leaks .
Near Hanford, CA 93230
Enrique
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR GD5SHAXKQ00 Replaced the optics and the inlet valve . All functions checked normal at time of service . No leaks
Near Lemoore, CA 93245
Enrique
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Inspected a whirlpool refrigerator . On previous visit , I replaced the ice maker . The customer called back stating , ice maker still not working . I found the fill tube was clogged with ice . I cleared the fill tube , ran test #97 fill test . The ice maker cycled/filled as designed . All functions checked normal . No leaks
Near Tulare, CA 93274
Enrique
Job Details: 07/20/2018
MAYTAG DISHWASHER MDB6709AWB2 I found the handle inside the dishwasher door , I didn’t use the new part . All functions checked normal . No leaks .
Near Santa Maria, CA 93455
James
Job Details: 07/20/2018
MAYTAG WASHER MVWX655DW0 Found unit with loose washplate causing unit to not agitate properly. Tightened washplate nut and unit now agitates. Also replacing ACU per service pointer due to wet clothes at end of cycle. Will return6-27 to Install. ; ordrng 1 W10625696 (cntrl-elec) Installed new cntrl and tested unit. Unit passed all tests manual and automatic. Unit is functioning properly and customer approves. No dents, dings, or blemishes on or around unit caused by tech
Near Oceano, CA 93445
Albert P.
Job Details: 07/20/2018
whirlpool refrigerator WRF757SDEM01 Found unit with frost on evaporator and evap fan blocked by ice. Defrosted freezer and found broken clips on grille cover and thermistor cover. Ordering new covers and evap fan/ motor. Did not reschedule due to part availability. ; ordrng 1 W10871842 (grille) and 1 W11032800 (motor-evap) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) Replaced motor and fan blade. Unit is functioning as intended. No dents, dings, or blemishes on or around unit
Near Arroyo Grande, CA 93420
James
Job Details: 07/20/2018
whirlpool refrigerator Found unit with ice on both evaporator fans. Defrosted both fans and found freezer fan weak. Ordering new evap fan and motor for freezer. Also found thermistor cover and grill cover damaged by ice. Ordering both. ; ordrng 1 W10871842 (grille) and 1 WP67006337 (blade- fan) and 1 WPW10405166 (cover) and 1 WPW10514110 (motor evaporator) Replaced evap and fan blade. Fan is working as intended. No dents, dings, or blemishes on or around unit.
Near Lompoc, CA 93436
James
Job Details: 07/20/2018
Ran unit thru manual and auto tests. Found no errors or problems in operation. Contacted Techline. Techline stated over soaping as the issue. Instructed customer on proper soaping levels and directed them to whirlpool website for information on white residue. Techline stated No more service for this issue Sr# 7722481677 via TJ
Near Lompoc, CA 93436
James
Job Details: 07/20/2018
amana dishwasher ADB1400AGW1 Found unit not heating during drying cycle. Ordering new electric control board and heater. Will return to install. ; ordrng 1 W10518394 (heater) and 1 W10906422 (elect,control board) Replaced heater and main control. Tested unit unit is now working as intended. No dents, dings, or blemishes on or around unit.
Near Santa Maria, CA 93458
James
Job Details: 07/20/2018
whirlpool dryer WGD9750WW1 Found unit with F70 error code. Communication lost between main board and UI. Ordering new cntrl-elec and wire harness. Did not reschedule due to part availability. ; ordrng 1 W10242906 (harns-wire) and 1 WPW10256719 (cntrl-elec)Replaced cntrl and wire harness. Tested unit and found unit now functions as intended. No dents, dings, or blemishes on or around unit. ;
Near Kingsburg, CA 93631
Timothy
Job Details: 07/20/2018
maytag dryer WED75HEFW0 Inspected unit and found the idler pulley is noisy. Replaced all parts from the dryer repair kit. Tested unit . Unit checks ok. ; used 1 4392067 (DRYER REPAIR KIT)
Near Fowler, CA 93625
Timothy
Job Details: 07/20/2018
whirlpool dryer WED7500GC0 Inspected unit and found it clicks when the drum is moving, either automatically or by hand. Replaced repair kit parts and tested. Unit operating normally; used 1 4392067 (DRYER REPAIR KIT)
Near Sanger, CA 93657
Timothy
Job Details: 07/20/2018
whirlpool washer WTW4815EW1 Inspected unit and found a 5-1( lid switch error)code. Necked latch and reset to try and correct any alignment issues. Cleared code and ran a service test. Unit completed the service test without fault. Started a normal cycle , the unit filled and began to agitate. Unit checks ok.
Near Sanger, CA 93657
Timothy
Job Details: 07/20/2018
whirlpool refrigerator WRX988SIBM Customer has completely defrosted the unit. I have inspected for ice or frost still present on the evaporator and cover but only found a little water. Removed water with towels. RC evaporator is now dry. Noted that the capillary tube was pressing on the cover and the evaporator thermistor was in the wrong position. Placed the thermistor in the correct position and adjusted the tubing to not conflict with the cover sealing correctly. Installed two screws in the top of the evaporator cover as directed to previously (on these units) by WPTS. Unit cooling. No leaks noted.
Near Fresno, CA 93706
Timothy
Job Details: 07/20/2018
Unit showing F83 f82 f80 codes. These are lid lock failures, these are old codes that can not be erased. Called WPTS (Andy/can not get sr#) I have gone through numerous service cycles and rinse spin cycles. These have all passed their tests. Customer has a load in the unit that is wet. I had the customer pull out the clothes. WP had me describe what was in the unit. There are some pillow cases , fleece, t-shirts and undergarments. WPTS states this is a mixed load (different types of garments) and in the use and care guide it states these type of loads are not recommended for this unit. They have stated that this appears to be a usage issue. The only thing that can be done is explain to the customer this. The customer is a Spanish speaker so direct conversation is not an option. I have called Assurion (crm#109506817) and they said they would contact the customer about this. Unit operating as designed. No leaks noted
Near Clovis, CA 93611
Ian
Job Details: 07/20/2018
whirlpool dishwasher WDT730PAHV0 FAe1 f6e2. Tech found unit has 2 stored error codes. Fan error and drain error. Unit also has excess of condensation after being ran. Unit has faulty control and shorted dry fan.; ordrng 1 W10195032 (deflector) and 1 W10469574 (vent) and 1 W10918994 (CONTROL) Tech installed parts and tested in diagnostic mode. Unit now tests good and completes cycle. Advise customer that next load will be a calibration cycle, and allow it to complete without interruption.
Near Fresno, CA 93720
Ian
Job Details: 07/20/2018
ge dishwasher GDT580SMF2ES Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer.; ordrng 1 WD35X10393 (spray arm)