Near Tehachapi, CA 93561
Patrick
Job Details: 07/24/2018
Near Rosamond, CA 93560
Patrick
Job Details: 07/24/2018
whirlpool refrigerator WRF560SEYB05 spoke to tech support because there are really big holes that the heater has caused. Was instructed to use repair kit to cover holes. And that the sensor is causing heater to stay on longer. That can’t be cause if the sensor was bad the heater wouldn’t come on at all. And as for the tape. The holes are too big to cover up and tape if it does stick it will melt when unit goes into defrost. Unit is non repairable. The holes are causing air leak inside freezer so the coils over frost
Near Lancaster, CA 93536
Patrick
Job Details: 07/24/2018
whirlpool washer WFW9400SW04 Customer getting f20 error code. Checked out pump first and it seemed to drain so I ran auto test and the unit coded out and wouldn’t drain the water now. Checked pump filter, nothing lodged in there nor the pump impellers. The pump super hot. Getting 120 volts and no ops. Needs a pump. Removed and replaced pump. Used a 280187 (pump-water)
Near Palmdale, CA 93552
Patrick
Job Details: 07/24/2018
frigidaire refrigerTor FFHB2750TD Iced up on back wall and the ice maker not working. Water dispenses low pressure. Found needing air handler. Removed and replaced 243297606 (ICE MAKER) 5303918784 (AirHandler) and also instructed customer to buy a new water filter and install it
Near Castaic, CA 91384
Raymond
Job Details: 07/24/2018
whirlpool refrigerator WRF993FIFM00 Upon arrival ice makers stopped making ice. Found ice makers not cycling. Need door and freezer ice maker. ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker) Replaced ice makers and tested unit. Unit functions normal now.
Near Santa Clarita, CA 91350
Raymond
Job Details: 07/24/2018
kitchenaid refrigerator KRFF507ESS01 Upon arrival FC evap frosted. Defrosted and replaced fan harness and support. Tested. Unit. Unit functions as designed. Used W11033168 (Harness FF) WPW10389152 (Support)
Near Santa Clarita, CA 91350
Raymond
Job Details: 07/24/2018
kitchenaid dishwasher KDTM354EBS2 Upon arrival unit would not wash. Found bad pump. Need sump assembly.; ordrng 1 W10805015 (pump&motor), Replaced sump assembly and tested unit. Unit functions as designed.
Near Santa Clarita, CA 91354
Billy J.
Job Details: 07/24/2018
whirlpool range WMH73521CS Upon arrival unit wouldn’t turn on. Inspected and found bad switches caused thermal fuse to blow. Replaced 3 micro switches 2 interlock and the fuse. Tested unit. Unit functions as designed.; used 1 W10138793 (FUSE), and 2 W10727360 (MICROSWITCH)
Near Los Angeles, CA 91311
Billy J.
Job Details: 07/24/2018
maytag dryer MGDX655DW found bad wheel bearing removed and replaced repair kit retested good to go. used 1 4392065 (Repair Kit)
Near Los Angeles, CA 91344
Billy J.
Job Details: 07/24/2018
maytag washer CWG3600AAS13 Unit was not heating found unit had bad ignitior removed and replaced retested unit fired right up job complete. used a 12400035 (Ignitor)
Near Santa Clarita, CA 91387
Billy J.
Job Details: 07/24/2018
whirlpool washer WTW8500DC3 customer states unit is still making banging noise checked unit for error codes and have f0e3 customer states she left load in and has about 3 or 4 towels and 1 sheet I believe unit stator is hitting drip pan even with spacers lowered legs as much as I could instructed customer to cut pipe down from drip pan job complete
Near Los Angeles, CA 91352
BRYAN D.
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Upon arrival cx states they have been hearing a loud noise coming from fridge. Stated it sound like the compressor. After compressor turned on. Inspected unit. Found nothing unusual. Told cx that if unit made noise again to record it and call us back. Found no problems at this time.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 07/24/2018
Upon arrival cx states microwave won’t start. Ran diagnostics found no error codes. Filled a cup of water tested unit. Unit ran and heat as designed. Cx also had questions on how to use oven. Instructed cx on proper use of unit. No damage caused by tech.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 07/24/2018
kitchenaid wine cooler Upon arrival customer stayed they needed help adjusting shelves. Referee cx to page 8 of use and care guide. Instructed customer on how to properly removed and re install shelves. No damage caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 07/24/2018
MAYTAG WASHER MVWB980BG0 Upon arrival Customer states unit is still leaking filled tub and tilted unit. Found lose hose at reciprocating pump. Tightened all clamps. Unit not leaking.
Near La Crescenta-Montrose, CA 91214
Bryan Dunn-Wilson
Job Details: 07/24/2018
kitchenaid oven KFGD500ESS01 Upon arrival cx states Bieber not lighting all the way around. Removed cap burner and burner base found debris all over burner base and cap. Removed and replaced the burner cap and base. Unit functioning as designed. Used WPW10333445 (Burner-Base) W10643272 (Holder.)
Near Los Angeles, CA 91040
Bryan Dunn-Wilson
Job Details: 07/24/2018
MAYTAG WASHER MVWX550XW0 Upon arrival cx started washer has been leaking from bottom. You can hear constant water flow. Removed control panel and found both inlet valve leaking. Turned off water and ordered inlet valves. Rescheduled cx for 7/20/18 cx would prefer am. ; ordrng 1 W11168740 (VALVE INLET ) and 1 W11168743 (VALVE-INLET), Removed and replaced both inlet valves. Tested unit. Unit functioning as designed no more leaks.
Near Arvin, CA 93203
Dane
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW8900BC Springs on lid hinge snapped and screws were striped and could not be removed. Needs new hinges and screws ; ordrng 4 WPW10442074 (screw)s Removed and replaced broken springs and stripped screws and tested unit.
Near Reedley, CA 93654
Timothy
Job Details: 07/24/2018
frigidaire range FFGF3054TWA Set unit to 350f . When the unit sounded the temp was about 275f on the thermometer in the unit. Let unit heat while I was working on the washer . After about 20 minutes I put a weighted thermocouple in the unit and watched the temp swings. They were about 245-258f. I could not contact FTS to see how they wanted me to test this unit. Need to return during tech support hours to confirm operation.Spoke with Electrolux about how to test oven temps. ETS states the unit should be tested after a preheat of at least 15 minutes. The tone indicates it has been six minutes after the cycle started. This indicates it is ok to put in items such as roasts. ETS said to measure three high and low temperature readings , add them together and divide by the #of readings. This will give you an average which should be close to the set temps. This was how I tested the unit earlier but was not sure if this was how Electrolux wanted the test taken. Unit is performing as design
Near Dinuba, CA 93618
Ian
Job Details: 07/24/2018
frigidaire range LGGF3046TFA Tech thoroughly tested all connections and lines in entire unit with gas detection bubbles. No leaks in entire machine. Tested stove top burners and oven burners. All burners ignite and function as intended. Unit is under normal operations. Advised customer it is normal to smell odor similar to gas as they’re being burned off inside of the machine. Advise customer never to use any gas appliance without proper ventilation as all gas appliances produce carbon monoxide
Near Clovis, CA 93611
Ian
Job Details: 07/24/2018
kitchenaid dishwasher KDTM404EBS3 Tech found drain line was clogged with large amount of coffee grinds. Manually removed clog and unit now testing good with no leaks or damage to home. Installed drain line in high loop to help prevent further clogging issues
Near Clovis, CA 93612
Ian
Job Details: 07/24/2018
whirlpool dryer NED4600YQ1 Tech found unit makes a different frame rattling noise. Tech was unable to specifically identify source of noise, but tightened every screw in machine and buffered several areas. Noise was significantly reduced. Called whirlpool and documented noise issue. Instructed to use sound absorbers to reduce noise. Ref. 7722510353.; used 5 WP3976348 (SOUND ABSORBER)
Near Fresno, CA 93720
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL washer WTW4616FW1 Upon arriving to the customers home customer stated unit was not making enough ice I did let the customer know that unit cannot sustain heat at triple degree temperatures unit is Only able to sustain 55 to 90° in Fahrenheit not be exposed to the elements contacted whirlpool to let them know let customer kn
Near Fresno, CA 93720
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ Turn arriving to the customers home customer stated that the icemaker is just not making enough ice I did let the customer know that it is a hot temperatures that we are having that they’re using their eyes a lot more often in the icemaker cannot keep up the icemaker was full when I got there unit is functioning and working properly with no issues job is complete; Job Cmplt
Near Fresno, CA 93730
Ethan Shrum
Job Details: 07/24/2018
JENNAIR MICROWAVE JMC243W0S00 Upon arriving to the customers home customer stated that the unit touch panel was not functioning pull the unit tested control panel had proper voltage going to eat lights and everything else working in microwave customers panel needed to be replaced customer did not want to spend that much money on Panel He is going to replace unit job is complete;
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRS973CIDM00 Upon riving to the customers home customer stated the units icemaker is not functioning found icemaker was broken replaced off of truck stock tested unit unit checks good with no issues job is complete; used 1 W10873791 (ICEMAKER)
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW8500DC2 Upon arriving to the customers home customer stated the unit was not functioning properly but unit into diagnostics found unit to have an off balance load customer did say that she was washing big blankets that didn’t think should throw off the washing machine the customer is very unhappy with the product I would like to get product exchanged due to the functional ability of the unit removed and tested job checks good complete
Near Fresno, CA 93722
Chris
Job Details: 07/24/2018
Customers issue is that when she went to change lightbulbs in microwave one exploded in microwave no longer would function. First I check to make sure I have proper voltage going to microwave which I did. Then made sure if yours was good and it was. Still was not getting power to controls or anything the function. After troubleshooting found that the lamp holders Shorted out causing filter board to go bad also took main control board. Microwave is out of warranty had to collect for diagnostics today informed customer that I will have to charge on return visit for repairs wasn’t too happy with that. Tried calling Frigidaire tech line with no luck no answer. Going to order parts but would like Vonnie or someone to inform customer that we are going to have to charge to do repairs I guess the parts Are being covered but not the labor. Thanks Chris; ordrng 1 5304464063 (base) and 2 5304464091 (light socket)s and 1 5304464253 (hi volt capacitor) and 1 5304464890 (power cord) and 1 5304472
Near Fresno, CA 93726
Chris
Job Details: 07/24/2018
maytag washer MVWC565FW1 unit is making a clicking sound and would not finish cycle. Tried multiple times to enter washer into diagnostics with no luck. So I just want went ahead And put washer in a drain spin cycle. Was able to see that lid lock was not functional also strike is kind of worn out. Also Notice the start button on the panel was sticking really bad. Ordering parts listed will return on Friday. Thanks Chris; ordrng 2 W10837741 (lid strike)s and 1 W10838613 (lid lock assembly) and 1 W10909736 (panel-cntl) and 1 W11162438 (CNTRL BOARD) On return visit replace control board console lid lock in strike. Then calibrated unit and around the systems test everything is functioning properly . Wash machine is functioning like it should. Job complete.
Near Fresno, CA 93711
Chris
Job Details: 07/24/2018
JENNAIR DISHWASHER JDB9800CWP2 Customers concern is the dishwasher would shut off during cycle. Entered washer in the diagnostics receive multiple error codes.Found dishwasher tab intermittent electrical issues advancing through cycles. Also water fill valve is sticking and drain pump Is defective ; ordrng 1 W10859298 (valve-inlt) and 1 W10866121 (cntrl-elec) and 1 W11179176 (CNTRL ) and 1 WPW10531320 (pump-drain) On return visit replaced parts listed found new control board to be bad ordering new parts will return when they come in; ordrng 1 W10866121 (cntrl-elec) and 1 WPW10705575 (sensor)replace sensor and also control board again. I didn’t answer dishwasher into diagnostics received No error codes I Ran it through a cycle everything checked out good.
Near Fresno, CA 93704
Chris
Job Details: 07/24/2018
whirlool refrigerator WRF560SEYW04 This call is not a recall..... it’s not the same issue as before it’s a customer satisfaction complaint.On this visit found freezer Coil completely iced up with fan hitting it making a loud noise. Talked with Rich at the shop he’s S -coding the parts I need for this job I’ll charge labor on return visit.I made sure heater is functioning. Ordering new UI and wire harness and freezer thermistor. Will return on Friday. , On return visit remove freezer door and drawers to access back panel. Replace their Mr. and wire harness also replaced you are a control on front door. Put all parts back together powered unit on everything is functioning good.Job complete
Near Los Banos, CA 93635
Irvin
Job Details: 07/24/2018
whirlpool washer WTW5000DW1 The wash plate splines are gone. The suspension rods are weak. Has off balance code. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W11130362 (SUSPENSION), Replaced wash plate hub and suspension. Completed assembly, ran components test, passed. Calibrated unit. Functions all normal.
Near Madera, CA 93638
Albert P.
Job Details: 07/24/2018
maytag washer MVWB765FW2 Customer states unit not draining found drain pump hot to the touch check drain pump pump is clear motor is bad removed and replaced motor unit is working properly. Used 1 W10876600 (Pump)
Near Madera, CA 93638
Douglas
Job Details: 07/24/2018
ge refrigerator GFE28HMHDES Mullion not closing properly on fridge removed and replaced mullion unit is now closing and sealing properly used 1 WR17X13136 (Mullion)
Near Merced, CA 95341
Albert P.
Job Details: 07/24/2018
WIRLPOOL DRYER MVWC4258W0 Customer states unit will not advance try to spin tub found tub won’t spin bearings are out on unit unit needs new gear case; ordrng 1 W10721967 (drive pulley) and 1 W11035749 (gearcase) Removed and replaced gear case and drive pulley unit working properly.
Near Merced, CA 95340
Douglas
Job Details: 07/24/2018
MAYTAG WASHER MVWC416FW1 Unit has rubbing noise found motor to be weak not agitating or spinning properly customer declined repair going to return unit. customer just purchased unit, customer is going to return unit;
Near Madera, CA 93638
Douglas
Job Details: 07/24/2018
whirlpool refrigertor WRX735SDBM00 Unit not cooling properly found fresh food evap fan isn’t working at all need to replace; ordrng 1 WPW10308033 (motor-evap)Removed and replaced evap motor also replaced icemaker due to it not cycling properly unit is working properly ; used 1 WPW10300024 (ICEMAKER)
Near Madera, CA 93637
Douglas
Job Details: 07/24/2018
whirlpool washer MHW6000XR0 customer states unit leaking water found unit leaking water from soap dispenser due to tide pods skin blocking intake insert dispenser causing unit to back up. Cleared intake advise customer to put tide pod directly into unit unit is working properly
Near Madera, CA 93637
Douglas
Job Details: 07/24/2018
mwytag washer MHW5500FW1 door will not open sometimes remains locked found to have lid lock error code removed and replaced lid lock unit is working properly; used 1 WPW10443885 (LATCH)
Near Madera, CA 93637
Albert P.
Job Details: 07/24/2018
whirlpool dryer WED9200SQ0 Unit has a broken belt need to order belt ; ordrng 1 WPL661570V (BELT) Removed and replaced belt unit is working properly
Near Madera, CA 93636
Douglas
Job Details: 07/24/2018
Unit display not working properly Will not let you start cycle ordering user-interface and main control; ordrng 1 WPW10175238 (panel-cntl) and 1 WPW10285180 (cntrl-elec) Removed and replaced user interface and control unit is working properly.
Near Atwater, CA 95301
James R.
Job Details: 07/24/2018
Cx declines repair.; Job Cmpltd,
Near Fresno, CA 93720
James R.
Job Details: 07/24/2018
maytag dryer MEDB835DW Found wheels to be seized. R&R repair kit. Unit working properly ; used 1 4392067 (DRYER REPAIR KIT
Near Paso Robles, CA 93446
James R.
Job Details: 07/24/2018
whirlpool washer WRF555SDFZ05 Ice Maker not cycling. Unit need new Ice Maker. removed and repaired IM. Unit cycled it filled unit is working properly
Near Merced, CA 95340
William
Job Details: 07/24/2018
whirlpool washer WTW5000DW0 Drain pump to be shorted causing it not to work unit needs new drain pump; ordrng 1 WPW10581874 (pump-water) Removed & Replaced pump. Calibrated unit. Unit working property
Near Arvin, CA 93203
Daniel P.
Job Details: 07/23/2018
kitchenaid dishwasher KDTE334GPS0 Print panel d dented. Ordering damaged part; ordrng 1 W11165143 (DOOR) New door scratched ; ordrng 1 W11165143 (DOOR), Installed parts and screw snapped in mounting stub for handle needs new screw and stud; ordrng 1 W10826179 (screw) and 1 W11157086 (STUD) Removed and replaced studs and screw and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 07/23/2018
kitchenaid dishwasher KDTM404EWH3
Near Bakersfield, CA 93306
Dane
Job Details: 07/23/2018
whirlpool refrigerator WRS325FDAM04 Upon arrival the unit was not making ice in the ice door would not close all the way. Removed and replaced ice maker and I door separator and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 07/23/2018
Ordering parts according to previous diagnostic, Removed and replaced console and control and tested unit. Unit functions normal now.
Near Bakersfield, CA 93304
Dane
Job Details: 07/23/2018
whirlpool washer MVWC565FW Upon arrival the unit was not finishing the rinse cycle. Found cold water valve not activating. Found wire backed out of connector so voltage was not getting to still annoyed. Secure connection and tested unit. Unit functions normal now;
Near Morro Bay, CA 93442
George
Job Details: 07/23/2018
maytag washer MVWB955FW1 Found washer with error f-0. E-3. F-0. E-5. Overload. Off balance clear code . Wen put into diagnostic test 001. 002. 003. No water. Check valve ok. Replace main control board . Office to call wen part in.; ordrng 1 W10912345 (cntrl-elec) Installed part tested ok complete . No dents or dings cause by tech.
Near Nipomo, CA 93444
George
Job Details: 07/23/2018
Found dishwasher leaking on left side unit was not leveled .level unit still has minor drip replace door seal ok to order part office to call customer wen part in.; ordrng 1 W10300924V (door seal) and 1 W10909089 (seal) Installed parts order upper rack tracks they send 2 rights reorder left side could not finish job office to call customer wen part in.; ordrng 1 W10811586 (track) Installed parts tested check out ok no leaks . No dents or dings cause by tech customer ok
Near Nipomo, CA 93444
George
Job Details: 07/23/2018
jennair microwave JMC2430WS01 M/W not working. Light is on. ordrng 1 W10288001 (switch) and 1 W10288002 (switch) Installed parts tested check out ok
Near Los Angeles, CA 91403
Kenneth
Job Details: 07/23/2018
kitchenaid refrigerator KRSF505ESS00 Found unit with a low chRge on sealed system. Needs compressor. Out of freeon completely. No leaking from evap. New black evap installed. Ordering compressor.
Near Los Angeles, CA 91403
Kenneth
Job Details: 07/23/2018
Found unit not cooling due to weak fan blade. Customer heard whirling noise. Fan lost 50% power ordering new evap fan motor. Quoted and collected in full $263.63 via CC. Rescheduled customer for Monday 7-16-18 Pam; ordrng 1 WP4389142 (motor-evap), Installed part on unit. Unit is now cooling properly . Cx approves job at this time. No dents dings or blemishes on or around the unit caused by technician. Found unit still not cooling. Found unit with poor frost pattern causing low temperatures. Quoted customer sealed system. Customer declined repair.
Near Corcoran, CA 93212
Albert P.
Job Details: 07/23/2018
frigidaire refrigerator FFHT2021TW Cycled unit and found it not cooling due broken fan blade and motor not running. Repalced motor and now it’s running but will need to repalced fan balde; ordrng 1 242219302 (fan blade) Isntalled new fan blade on unt. Retested uni and its now cooling in both sections.
Near Bakersfield, CA 93309
Erick
Job Details: 07/23/2018
kitchenaid dishwasher KUDS30IXBL Cycled unit and found unit with bad solenoid on water valve causing it not fill. Replaced valve WPW10327249 . Retested it and unit cycled filled with no errors,
Near Delano, CA 93215
Erick
Job Details: 07/23/2018
whirlpool freezer WRT311FZDW00 Cycled unt and found unit cooling but it’s leaking water down to rc sections. Found air tower not aligned correctly causing water to drain through. Realigned and secured air tower. Applied rtv liner. Unit is no longer leaking and cooling. used 1 482338 (ADHESIVE)
Near Delano, CA 93215
Erick
Job Details: 07/23/2018
whirlpool refrigerator WRS325SDHV02 Cycled unit and found unit cooling with no errors. Tested water and did find to cool but not cold. Unit has a coil of water tube as reservoir hose therefore after 48 Oz of water has been dispense water will be st incoming temp from home. Current weather is 107 degrees which will cause cool water. Show per and demonstrate to customer, customer approved. Unit tested normal ops
Near Visalia, CA 93291
Erick
Job Details: 07/23/2018
frigidaire refrigeator LFHB2741PF1 Cycled ice maker and found it double filling causing it to clump ice and leak. Replaced parts 243297606 (Icemaker) 5303918784 (Air Handler). Retested unit it cycled and filled with no errors. IF ISSUE PERSIST PLEASE ORDER VAVLE
Near Visalia, CA 93292
Erick
Job Details: 07/23/2018
KITCHENAID REFRIGERATOR KRSC503ESS00 Cycled unt and found units ice maker not responding. Ran test 44-48 and still not responding. Replaced ice maker W10873791 Retested it cycled and filled with no errors. Temp are within normal range. All fans are running and sensors passed. Tested ok.
Near Avenal, CA 93204
Erick
Job Details: 07/23/2018
frigidAIRE REFRIGERATOR LFSS2612TE0 Found unit powered off upon arrival. Powered unt and found it making really bad noise coming from compressor causing neither section to cool. Inspected fans and found evap fan blade stuck on housing causing evap motor not to turn. Fan blade will also need to be replaced; ordrng 1 241650212 (compressor & gromm) and 1 5308000010 (FAN BLADE), Installed new parts on unit. Pulled vacuum,recharged system, inspected for leaks and found none.
Near Bakersfield, CA 93314
Erick
Job Details: 07/23/2018
Cycled through diagnostics and main board did not indicate any errors. Ran test cycle and unit powered off while still getting voltage. Replaced main board 808783101 retested and it passed all tests with no errors.
Near Tulare, CA 93274
Enrique
Job Details: 07/23/2018
WHIRLPOOL WASHER VAW3584GW1 Inspected an aviator washer . Customer concern, unit not working, no drain . Shorted drain pump . ordrng 1 W10919003 (pump-water), Replaced the drain pump on a conservator washer . Performed calibration . Ran a quick wash cycle test . All functions checked normal . No leaks
Near Visalia, CA 93292
Enrique
Job Details: 07/23/2018
whirlpooll refrigerator WRF555SDFZ05 Inspected a whirlpool refrigerator . Customer concern is ice maker not producing ice , leaks water . I found the IM fill cup was cracked , therefore , water leaking inside the ice container . Replaced the ice maker . All functions checked normal . No leaks.
Near Hughson, CA 95326
Cruz
Job Details: 07/23/2018
kitchenaid range KCGS556ESS02 File # 7722510787 Dave from wp tl said that unit is working as designed, customer concern is that burners do not get hot enough to cook, customer stated that water will take about 9 min to boil, i have Exchange orifices from natural gas to LP correctly, even flipped orifice at regulator over to LP, flames at burners are normal, tested pressure and found 65 ps. tested ok.
Near Tracy, CA 95376
Albert P.
Job Details: 07/23/2018
maytag washer MVWX655DW1 Found gearcase slipping in agitate, ordered gearcase & splush for unit.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) Replaced gearcase and splotch assy, ran self diagnostics, unit won’t spin, found stripped hub assy. ordered Hub assy.; ordrng 1 W10528947 (drive hub kit) Replace stripped hut assy, recaled unit, ran self diagnostics, ran spin tes, tested ok.
Near Manteca, CA 95337
William
Job Details: 07/23/2018
kitchenaid refrigerator KRFC704FBS00 Replaced FF right door. Replaced FF left door transferred all dispenser, mullion bar, ui brd, water lines , gaskets,handles & ice maker parts to new doors, tested dispenser & IM functions, tested ok.
Near Manteca, CA 95336
William
Job Details: 07/23/2018
kitchenaid dishwasher KDTE104DBL0 Found lower rack wheels loose and falling off,ordered all lower rack wheel assemblies; ordrng 4 WPW10195417 (wheel)s Found bottom rack wheel assys wheels comming off, one wheel had a melted spot from heater element contact, heater element functions tested ok , Replaced bottom rack wheel assy WPW10195417
Near Riverside, CA 92506
Kevin
Job Details: 07/23/2018
whirlpool refrigerator WRF555SDFZ05
Near Riverside, CA 92509
Kevin
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR GC3JHAXTB01 Found ice maker leaking into ice bucket. Removed and replaced ice maker assembly 2198597 Cycled ice maker. All tests good.
Near Fontana, CA 92335
Kevin
Job Details: 07/23/2018
WHIRLPOOL WASHER WFW7590FW0 9:20, Customer said unit was not draining. I found door boot not aligned with outer tub so boot was holding water. I adjusted door boot for proper draining. I tested unit through diagnostic cycle. All tests normal.
Near Ontario, CA 91764
Tyler
Job Details: 07/23/2018
WHIRLPOOL WASHER WTW8540BW0 the unit is giving a F51 error code. Found loose rotor is causing the problem. Fixed and tested all works good at this time
Near Claremont, CA 91711
Tyler
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR MSD2651HES unit is making noise occasionally. Customer reordered the noise. Sounds like the evaporator fan is hitting ice. Found freezer temp is set too low causing ice to melt over fan. Customer to defrost unit and see if sound appears after defrost. All works good at this time
Near Pomona, CA 91767
Tyler
Job Details: 07/23/2018
MAYTAG WASHER ATW4676BQ1 unit will not complete cycle. Found multiple error code for shifter fault. Removed and replaced shifter calibrated and tested all works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 07/23/2018
WHIRLPOOL AIR CONDITIONER WFW87HEDW0 unit will start but nothing will happen. No voltage to or from stator at board. Removed and replaced main control W11029153 tested all works good at this time.
Near Duarte, CA 91010
Tyler
Job Details: 07/23/2018
whirlpool washer WDT920SADH2 Customer cproblem with is unit has water left at the end of the cycle. Found air gap has clog. Tried to clear but something is stuck in air gap. Customer to replace air gap.
Near La Verne, CA 91750
Albert P.
Job Details: 07/23/2018
kitcheaid refrigerator KRMF706ESS01 Customer complaint is ice maker production has slowed down. Cycle tested ice maker and filled. No error codes. Told customer ice maker will take 2 to 3 days to fill bin per whirlpool. Set freezer temp to -2 degrees to help speed up ice production. Fixed door clicking. All works good at this time.
Near Claremont, CA 91711
Tyler
Job Details: 07/23/2018
whirlpool dryer WGD92HEFC0 Customer complaint is dryer is making noise. Found something crawled in the vent and died. Unit is no longer making noise but can smell something went in. Tested all works good at this time.
Near Covina, CA 91722
Stephen
Job Details: 07/23/2018
maytag washer MVWB765FW2 Ran diagnostics- no error codes.Replaced gear case. Ran load size calibration, auto test cycle. Test rinse/ spin. Fills, agitates, drains, rinses, & spins properly. Complete.
Near West Covina, CA 91790
Stephen
Job Details: 07/23/2018
MAYTAG WASHER MVWX655DW1 Ran diagnostics. No error codes. Ran calibration, auto test cycle- passed. No problem found at this time. Advised customer to have wall outlet replaced ( loose ) complete.
Near Rosemead, CA 91770
Stephen
Job Details: 07/23/2018
maytag washer MVWX655DW0Ran Ran diagnostics. Had f2e1, f7e1 error codes. Ran auto test cycle. Found basket not spinning, wash plate/ gear case splines stripped. Needs gear case, wash plate, basket hub, screw.
Near La Puente, CA 91746
Stephen
Job Details: 07/23/2018
whirlpool refrigerator WRF535SWHZ00 Found FC covered with frost. FC door, gasket are sealing properly. Found plugged condenser. Cleaned condenser. Instructed customer to clean condenser 3-4 times a year Instructed customer to defrost unit completely for 24 hours with unit turned off, doors open, food removed. Unit is working as designed. Complete.
Near Covina, CA 91722
Albert P.
Job Details: 07/23/2018
maytag refrigerator MFI2570FEZ05 Ran diagnostics- ok. Ice maker is making ice. Found mullion flipper off hinge. Replaced mullion WP12722815AP. RC doors are closing properly. Advised customer to cleaned condenser 3-4 times a year. Advised customer to allow 3-4 days to fill ice bin.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/23/2018
whirlpool refrigerator KSC24C8EYY02 Removed freezer inner panels and old evaporator motor . Installed new evaporator motor and reinstalled panel, fan test ok. Removed fresh food section fan motor found drain clog cleared drain ok at this time. Note found corrosion On evaporator but cooling no leaks found. Refrigerator working at this time test ice maker has water fil.
Near Alhambra, CA 91801
Francisco
Job Details: 07/23/2018
WHIRLPOOL WASHER WFC7500VW2 Checked unit found mold build up on door gasket. Customer stated she attempted to clean as best as she could. She was unable to get rid of it. I informed her the next best option was to replace door gasket. Also found water pump making odd noise removed kick plate and opened pump filter pump motor getting stuck causing draining issue along with an A10 error code at times. Informed customer that initial repair is unrelated to both of these issues that WPL provided an authorization for. Initial issue was unit not starting which I resolved and installed a door latch and control board. I informed customer I could not cover repair under warranty unless whirlpool decides to cover it because it is not a recall on the previous work done to the unit. Customer did not have running water on last visit so I was unable to due an overall check of the functions of machine. Customer will be contacting us back because he will be calling wpl to get the repair covered. ordrng
Near Alhambra, CA 91803
Francisco
Job Details: 07/23/2018
Arrived at home no one answered door. Called cx he informed me he was contacted by whirlpool and they decided to replace his unit even though is out of warranty.;
Near Montebello, CA 90640
Francisco
Job Details: 07/23/2018
Checked unit found ffc temp at 33 degrees. Customer complaint veggies are getting frosty and other things like eggs. Entered service mode checked FFC & FC thermistors and both passed also checked damper function open/close waiting 1 minute in between to switch positions. Damper passed test. Adjusted temp on service mode test 7 and educated customer on how air flow works in their unit and how to properly load their food items and not to place items right in front of damper, also advised customer to use perforated bags for vegetables and fruits as they hold a lot of moisture and can sweat and develop frost. If this issue reoccurs I will have to replace cntrl board on unit.
Near Somis, CA 93066
Aaron
Job Details: 07/23/2018
whirlpool refrigerator KFIS29PBMS00 Unit temp in the freezer 19 degrees in the freezer ice production stopped called tech line test 56 , e 5 code needs new evaporator and compressor is making odd noises needs compressor as well ordered parts Special Project S71233Charge parts and labor for the Sealed System repair to Special Project S71233Sealed system repair needs 5 call count ; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)
Near Somis, CA 93066
Aaron
Job Details: 07/23/2018
kitchenaid refrigerator KEBS279BSS00 Unit has an F6 E6 which is a miscommunication between u I board and appliance manager cleared code reset unit code came back on unit needs both parts and cable ordered parts ; rqstng P&A on 1 W10317406 (harns-wire), 15.33, BAL, 1 W10570031 (panl-cntrl), 1 WPW10317345 (cntrl-elec)Replaced the Panel control and harness , tested operations normal at this time advised the customer to have the double oven screwed to the cabinets to keep from moving and prevent a possible injury.
Near Simi Valley, CA 93063
Aaron
Job Details: 07/23/2018
MAYTAG DRYER MGDX655DW1 Dryer idler bearing grinding repaired the unit tested aft rollers operating normal now; used 1 4392067 (DRYER REPAIR KIT)
Near Oxnard, CA 93035
Jesus
Job Details: 07/23/2018
Customer states that unit is not cooling. Checked unit and found the evaporator iced up. Per service pointer need to replace the valve, evap cover and control board. Ordered part. Removed control boards and installed new ones. Removed drawers and evap cover. Replaced parts and installed new ones. W11131873 (cntrl-elec) W11169516 (CNTRL-ELECT) W11194380 (VALVE) Tested unit icemaker has water valve. Unit is now working as design
Near Oxnard, CA 93033
Jesus
Job Details: 07/23/2018
whirlpool washer WFW75HEFW0 Customer states that unit is giving out many error codes. Ran diagnostics and found error codes. During diagnostics found the pump not draining. Removed back panel and cleared all water. Removed pump and found metal piece stuck on pump. Removed debris and assembled unit. Ran diagnostics and passed. Unit is working as design. F3-E1. Water level system errorF9-E1. Long drainF8-E3 Overflow conditionsF5-E2 Door lock error
Near Oxnard, CA 93036
Jesus
Job Details: 07/23/2018
whirlpool washer MGDB765FW0 Customer states this unit is not heating. Checked unit and no error codes found. Ran unit and used air flow meter and failed. Checked vent outside and it was clogged. Removed and cleared lint. Re ran meter tests and passed. Unit is now working as design.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 07/23/2018
whirlpool washer WTW6600SW1 Customer states that unit is leaking water. Checked unit and found the bad bearings. Removed rotor and found it cracked. Gave customer quote and approved but after realizing that stater was cracked denied service
Near Calabasas, CA 91302
Jesus
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR KSSC42MHS00 Customer states that unit is not cooling. Checked unit and temps are normal. Tested components and found the damper not working. Damper is no longer available.
Near Camarillo, CA 93012
Jesus
Job Details: 07/23/2018
Customer states that unit is not draining. Checked unit and found the motor making noise. Tilted unit and removed drain pump checked for any obstruction. Placed unit on tested mode and turn pump on. Pump is not working
Near Camarillo, CA 93012
Jesus
Job Details: 07/23/2018
WHIRLPOOL DISHWASHER WDT730PAHZ0 Customer states that unit is not draining. Checked unit and found the drain pump obstructed. Removed filter and inserted a pick to removed devries. Water drain out and removed hose and pump. Cleared broken glass and assembled unit. Unit is now working as design.
Near Palmdale, CA 93551
Philip
Job Details: 07/23/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Found the unit having issues with the fridge not keeping temp. It’s at 50 degrees currently. Needs new defrost sensor and fan assy. Repositioned the sensor and then screw tabs in on cover. ; ordrng 1 W11087438 (motor-evap) Removed and replaced fan. Repositioned and tightened defrost sensor. Tested unit. All ops checked good.
Near Lancaster, CA 93536
Albert P.
Job Details: 07/23/2018