Near Los Angeles, CA 91324
Kenneth
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found unit lights not working on both sections. Checked continuity on board and found burnt connector. Removed and replaced led WPW10515058 unit is now lighting in both sections. Unit is cooling properly and found a full frosted evaporator. Customer approves job at this time no dents dings or blemishes on or around unit.
Near Riverbank, CA 95367
Cruz
Job Details: 07/25/2018
Technician found upon arrival that Whirlpool Dishwasher DU900PCDGQ4 was leaking from left side during any cycle, this was the only problem with unit. Ordering; 1 W10428023 (pump&motor) and 1 WP3376848 (arm-spray)
Near Bakersfield, CA 93312
Albert P.
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Found right side of freezer gasket not sealing correctly causing ice formation around ice maker. Reformed gasket with heat and secure gasket to door, removed all ice formation. Retested door and gasket is sealing all the way around with no air leaks.
Near Delano, CA 93215
Erick
Job Details: 07/25/2018
whirlpool cooktop RCS2012RS07 Found right side element not working due to loose connector at receptacle causing right side not to work. Repaired and secure connector to receptacle. Retested it and it now cycles and heats. Both elements are heating.
Near Modesto, CA 95355
Cruz
Job Details: 07/25/2018
Technician found Whirlpool Dishwasher WDT710PAHW1 was dripping from dispenser assy, and both retainers were missing, ordering dispenser assy, retainers for unit. Ordering; 2 WPW10503548 (retainer)s and 1 WPW10671905 (dispenser)
Near Visalia, CA 93292
Erick
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOOR WRT541SZDW00 Inspected whirlpool refrigerator . Customer complaining , both compartments not cooling . I diagnosed the unit , the compressor and fan motors are working . No frost pattern . ordrng 1 WPW10507886 (compressor), Installed new parts. Pulled vacuum,recharged system,inspected for leaks and found none. Unit is evap has frost patterns now and is cooling. Unit tested normal ops. used 1 AF1200 (TUBE EXTENSION), and 1 R134A (5OZ)
Near Visalia, CA 93291
Erick
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FPBS2777RF Cycled unit and found unit over cooling in deli section. Found air tower to sitting correctly causing air to leak out and freezer item. Resecured air tower and gaskets. Retested it and found no air leaks. Unit tested normal,ops.
Near Visalia, CA 93291
Albert P.
Job Details: 07/25/2018
JENNAIR ICEMAKER JIM158XYRS0 Inspected a jenn airs ice maker . Customer complaining , unit not making ice . I diagnosed the ice maker . Found all components are working . No frost pattern on the evaporator , shorted water level sensor Installed new parts on unit. Pulled vacuum,recharged system,inspected for leaks and found none. Ran diagnostics test cycle and grid now has solid frost pattern and cooling. Unit tested normal ops
Near Visalia, CA 93291
Erick
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR FFTR1821TD Upon arrival found not cooling in either compartment. No voltage to compressor or fans, found stuck timer causing it not to cool. Freed timer and compressor and fans are no running. Unit is cooling job comp. issue persists please order new defrost timer,
Near Hanford, CA 93230
Erick
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Found ice jam at door chute preventing ice being from being dispensed, cleared jam. Retested dispenses and now it’s dispense both crushed and cube.
Near Hanford, CA 93230
Erick
Job Details: 07/25/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TF Cycled ice dispenser and found motor humming and not turning. Replaced ice bin and motor, retested it and it passed all tests with no errors. used 242221501 (Motor); 241860803 (ICE CONTAiNER)
Near Corcoran, CA 93212
Enrique
Job Details: 07/25/2018
amana washer NTW4516FW2 Inspected an amana washer . not completing the cycle . I found the cold water faucet was closed , ( long fill ) . I opened the faucet . Ran a quick wash cycle test . All functions checked normal . No leaks . The customer needed instructions
Near Hanford, CA 93230
Enrique
Job Details: 07/25/2018
WHIRLPOOL DRYER WGD7500GC0 Replaced the gas coils . All functions checked normal at time of service .
Near Hanford, CA 93230
Enrique
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRX735SDHZ00 Inspected a whirlpool refrigerator . ice maker not producing ice . I found the ice maker , makes ice intermittently , left door switch not working .; ordrng 1 WPW10221048 (spacer) and 1 WPW10300024 (icemaker) Replaced the ice maker and switch spacer . All functions checked normal . No leaks
Near Visalia, CA 93292
Enrique
Job Details: 07/25/2018
MAYTAG WASHER MVWB980BW0 Inspected a Maytag washer . showing error code , not starting the wash cycle . In diagnostics , found f51 error code . The rotor screw was loose , therefore not working . I tightened the screw , ran quick wash cycle . All functions checked normal
Near Visalia, CA 93291
Enrique
Job Details: 07/25/2018
ikea refrigerator IX5BBEXDS00 inspected an ikea refrigerator . not cooling . I found the evaporator fan motor was disconnected by factory . I connected the harness . All functions checked normal . No leaks .
Near Paso Robles, CA 93446
James
Job Details: 07/25/2018
ge refrigerator GWE19JGLAFBB Found unit with door handlers not attached. Customer couldn’t get them to stay on. Reattached door handles so that they are correct. Also double checked fridge settings and temp and found they system to be working as intended.
Near Arroyo Grande, CA 93420
James
Job Details: 07/25/2018
whirlpool refrigerator WRF535SWHV00 Found unit with gapping in freezer gasket. Heated gasket to seal gap. Small portion would not seal. Ordering new gasket. Will return 7-24-18 to install new gasket. ; ordrng 1 W10436252 (frz door gasket(blk) Replaced gasket and unit now seals as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 07/25/2018
KITCHENAID DISHWASHER KSSC48FTS17 Found unit with bad internal display on control box. Ordering new control box. ordrng 1 WPW10468948 Changed out control box and unit now functions as intended and customer approves. No dents, dings, or blemishes on or around the unit caused by tech.
Near Santa Maria, CA 93455
James
Job Details: 07/25/2018
whirlpool dryer IGD4400VQ1 Found u it unable to heat. Replaced thermal cutoff and retested unit. Unit still unable to heat. Replaced coils and checked igniter. Found infighter element broken. Replaced igniter and tested unit. Unit not heating. Ordering flame sensor. ; ordrng 1 WP338906 (sensor), used 1 279311 (IGNITOR KIT & BRACKE), 1 279834 (2 COIL GAS VALVE SET), and 1 W10480709 (CUTOFF-TML, Replaced flame sensor. Unit not igniting due to bad timer. Ordering new timer. Replaced timer and tested unit. Unit now ignights as intended. U it is functioning properly and customer approves.
Near Selma, CA 93662
Timothy
Job Details: 07/25/2018
The tenant in apartment 141 says sometimes the unit does not heat. Currently the unit is working and I can find no problems with the unit. Checked door switches they check ok. Unit is currently working as designed. Instructed customer to move the boxes on top of the vents so the unit can draw in cool air to keep the internal components from overheating,
Near Reedley, CA 93654
Timothy
Job Details: 07/25/2018
WHIRLPOOL DRYER WED4815EW1 Inspected unit and found it has a vent restriction. Found a plastic vent hose behind the unit. Instructed customer to get a better vent hose and that I felt they had a wall restriction. Removed and replaced the heating element, ran a test, checked ok. Informed customer that this could cause damage to the unit or house due to the wrong vent hose in use. Unit operating as designed.; used 1 279838 (ELEMENT)
Near Fresno, CA 93722
Ian
Job Details: 07/25/2018
whirlpool refrigerator WRX735SDHZ00 Tech found that customers GFCI breaker was blown. Reset breaker and unit tested fine afterwards and began all cooling functions. This is an extremely common occurrence in these new GFCI breakers, and not necessarily indicative of a failure in the appliance. Recommended to customer that she have a non-GFCI breaker installed on refrigerator dishwasher and microwave
Near Fresno, CA 93703
Ian
Job Details: 07/25/2018
whirlpool refrigerator WRF757SDEM01 Tech found large chunk of ice stopping ice chute door from closing and offsetting ice bin. Cleared ice build up and unit tests good. Adjusted doors at customer request until level.
Near Fresno, CA 93727
Isidore
Job Details: 07/25/2018
MAYTAG WASHER MVWX655DW1 Tech found central control unit shorted from insect infestation. Need CCU for repair. Unit is in sales floor of store. Consumer and sales department will decide if repair will continue. Part not covered by whirlpool.; ordrng 1 W11116592 (cntrl-elec) , Installed control and calibrated unit. Unit now tests good.
Near Paso Robles, CA 93446
Ian
Job Details: 07/25/2018
WHIRLPOOL RANGE WFG515S0ES1 Text found that line voltage is shorted in between the spark module and control. From defective relay. Need to replace both spark board and main control. When burners are lit flames are higher than usual, due to improper LP conversion and installation. Need to order conversion components as well. ; ordrng 1 W10170534 (spud-orfce LP) and 1 W10349741 (cntrl-elec) and 1 W10511278 (module-spk) and 1 W10566537 (orifice LP), Installed parts and ran test cycle on both bake and broil. Unit now test good with proper flame levels and no damage to home. Advised customer to allow unit to eat for at least 30 minutes before first use to bake factory coatings
Near Fresno, CA 93727
Ethan Shrum
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW5000DW On arriving to the customers home customer stated the unit was making a clicking noise sound lock to be bad replaced last tested job complete; used 1 W10838613 (LATCH)
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/25/2018
WHIRLPOOL OVEN WOS51EC0AB04 Upon arriving to customers home customer stated that glass was foggy needing to order glass whirlpool covered it; ordrng 1 W10827059 (door) and 1 WPW10347596 (glass-door) and 1 WPW10709147 (frame-glas),Replaced parts tested unit unit checks good job complete
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW8500DC customer stated that the unit would not wash them properly put unit into diagnostics found there to be an off balance load in overload code instructed customer on how to load her laundry and referred her back to her using care
Near Madera, CA 93636
Douglas
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW8900BC0 Customer stated F1 pop back up as soon as I left per the tech manual if line is clear control board needs to be replaced. Ordering board; ordrng 1 WPW10550335 (console) Removed and replaced consul Brian calibration unit seems to be working properly at this time.
Near Hesperia, CA 92345
Chris
Job Details: 07/25/2018
MAYTAG WASHER MVWX655DW1 washer would not start or turn on or anything. First I made sure I have proper voltage at outlet which I did then I checked voltage at control board I had voltage coming in but not going across. Replace control board power unit on. I then calibrated unit and ran a systems test everything Checked out good. used W11116592 (CNTRL)
Near Victorville, CA 92395
Chris
Job Details: 07/25/2018
WHIRLPOOL WASHER WFW9151YW00 found front clip to hold Bellow on has came off Causing water to drip down the door.Reinstalled clamp no longer leaking.
We serviced a
WHIRLPOOL REFRIGERATOR WRF990SLAM00 Found 3 problems with the unit. Ice maker e5 code rant test cycle on ice maker not able to complete cycle. Deli temp control is shorted out not coming on and found frost build up in freezer per service pointer W10842568 replacing adapter ; rqstng P&A on
Model 1 W10864518 (adapter), 148.46, 1 WPW10732686 (cover), 113.11,
Near Apple Valley, CA 92308
Chris
Job Details: 07/25/2018
1 WPW10764668 (ice maker), On today’s visit replaced ice maker and installed new adapter with second fan motor. Also replaced the deli drawer cover/Control. Put all shelving and drawers back in refrigerator is now functioning properly.
Near Barstow, CA 92311
Chris
Job Details: 07/25/2018
MAYTAG WASHER MVWC415EW1 the washer was not filling high enough with water,there for her clothes were not getting washed properly. I first entered washer into diagnostics received off-balance error code and Hey stuck key code.I Cleared codes and then ran a systems test everything checked out good I toggled back and forth between hot and cold water solenoid’s they are engaging and working correctly. I told customer everything checked out good and is functioning properly I also explained To her how the newer wash machines are not like the old ones there water efficient and don’t feel completely to the top like the old ones used to. Also instructed customer on proper loading procedure
Near Adelanto, CA 92301
Chris
Job Details: 07/25/2018
FRIGIDAIRE AC FFRE15L3S11 unit will not power up tested and found failed power cord has power to it but nothing at terminal block ; ordrng 1 5304476180 (POWER) their window AC unit would not come on. Customer replaced outlet and I replace power cord. Install new power cord put unit back together powered unit on everything is functioning properly now.
Near Dos Palos, CA 93620
Irvin
Job Details: 07/25/2018
WHIRLPOOL FREEZER WRB322DMBM00 the unit stopped cooling 10 days ago. Made several temp adjustments. The unit has frost drops around all the air channels. The unit was up against the wall causing poor air flow. The thermostat is not reading properly and the fan sluggish. The lower shelf holder broke in the middle both lower drawers just sit in bottom of fresh section. ; ordrng 1 W10165425 (bimetl-def) and 1 W11024089 (motor-evap) and 1 WP2169142 (evaporator fan blade) and 1 WPW10671238 (rail-centr) Removed power replaced components. Assembled unit. Added power. Unit cycles in. All functions operable.
Near Firebaugh, CA 93622
Irvin
Job Details: 07/25/2018
MAYTAG WASHER MEDB835DW4 The unit runs for 10 seconds then terminate. Shows line 2 error. All power is correct. Called techline, explained issue. Checked from control good the motor has a bad centrifugal replacing motor. Garret 7722445853 ; ordrng 1 W10806761 (motor-drve) Removed power from unit. Removed panel and drum. Replaced motor. Test passed. Completed assembly. All functions normal.
Near Fresno, CA 93722
Irvin
Job Details: 07/25/2018
WHIRLPOOL DISHWASHER WDT790SLYM3 Upper dish rack is coming off track. Right stopper is bad. Lower dish rack is missing rollers. ; ordrng 4 W10195416V (dish rack wheel)s and 2 WPW10508950 (stop )Installed rack supports. All functions normal.
Near Fresno, CA 93710
Irvin
Job Details: 07/25/2018
AMANA DRYER NED4655EW1 The dryer heater not coming on. Found failed thermal fuse. Replaced fuse ran test check, passed. All functions normal. used 1 WP3392519 (FUSE-THRML)
Near Fresno, CA 93710
Irvin
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW8000BW0 the unit will not operate on large load, or any size load. Checked error code found one: F51-error code-sensor issue. Ran test cycle unit failed to complete test in spin the tub was not spinning. The hub failed. Installed replacement hub. Powered unit ran test passed. All functions normal. ; used 1 W10820039 (HUB)
Near Fresno, CA 93704
Irvin
Job Details: 07/25/2018
WHIRLPOOL DRYER WGD5000DW3 unit is not operating. Confirmed. The idler is stuck. Replaced with dryer kit. Test for operation, passed. All functions normal. ; used 1 4392065 (DRYER REPAIR KIT)
Near Fresno, CA 93722
Irvin
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW5000DW1 the lock/latch assembly didn’t engage in the sensing of a cycle. Said the unit sat in sensing cycle for 30 minutes, cancelled cycle called for service said this happened several times. No error codes found, lock operates no issues in test mode. The splutch is shifting loudly and is noisy. Replaced shifter, cam assem and door latch. Calibrated unit passed. parts replaced all functions normal. ; used 1 W10721967 (CAM), 1 W10838613 (LATCH)
Near Madera, CA 93637
Douglas
Job Details: 07/25/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1 User interface touch membrane is peeling off need to order interface; ordrng 1 W11116422 (panel-cntl), Removed and replaced control panel unit is working properly.
Near Madera, CA 93637
Douglas
Job Details: 07/25/2018
FRIGIDAIRE DISHWASHER FBD2400KW9B Control panel on unit is cracked not holding the door handle on properly need to order new control panel; ordrng 1 154667444 (panel) Removed and replaced panel unit is working properly.
Near Merced, CA 95348
Douglas
Job Details: 07/25/2018
FRIGIDAIRE DISHWASHER FFID2426TD0A dishes not drying. Checked heating element heating element is working properly found customer was not using a rinse aid advise customer they need to use rinse aid in order for dishes to dry properly gave customer sample pack of rinse aid unit is working as designed; Job Cmpltd,
Near Madera, CA 93638
Douglas
Job Details: 07/25/2018
whirlpool washer WDP340PAFW Unit not washing found wash motor is not working properly needs. To be replaced ; ordrng 1 W10879262 (pump motor), Removed and replaced pump motor unit is working properly.
Near Madera, CA 93636
Douglas
Job Details: 07/25/2018
whirlpool washer WTW8900BC0 Customer stated F1 pop back up as soon as I left per the tech manual if line is clear control board needs to be replaced. Ordering board; ordrng 1 WPW10550335 (console), Removed and replaced consule calibration unit seems to be working properly at this time;
Near Ahwahnee, CA 93601
James R.
Job Details: 07/25/2018
whirlpool refrigerator WRX988SIBM03 Unit had e5 error. Installed adapter per service matters and R&R Icemaker. Unit filled cycled and is working properly used W11188383 (Icemaker) W10864518 (ADAPTER)
Near Ahwahnee, CA 93601
James R.
Job Details: 07/25/2018
KITCHENAID REFRIGERATOR KRFF707ESS01 ad e2 error. R&R IM unit cycled filled and is working properly used W11188383 (Icemaker)
Near Turlock, CA 95382
James R.
Job Details: 07/25/2018
WHIRLPOOL WASHER WTW8040DW Unit had lid lock codes. R&R lid lock. Calibrated unit. Unit working properly ; used 1 W10810403 (LATCH)
Near Turlock, CA 95382
James R.
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM Found solenoid to be stuck. R&R solenoid. Unit working properly; used 1 WP2152713 (SOLENOID)
Near Atwater, CA 95301
James R.
Job Details: 07/25/2018
WHIRLPOOL FREEZER KRMF706ESS01 Found handle to have set screws stripped out. R&R handle. Unit working properly ; used 1 W10914508 (HANDLE) from stock
Near Ceres, CA 95307
Cruz
Job Details: 07/25/2018
WHIRLPOOL DRYER WED5000DW2 unit will not turn on, then tested for voltage and found 240 at wall out, removed front panel and tested thermal fuse and found it to be bad, replaced bad one with new one from SP (w10909685) reassembled front panel and then tested unit in a high heat cycle it heated fine, cx ok repair. ; used 1 W10909685 (FUSE THRML )
Near Modesto, CA 95355
Cruz
Job Details: 07/25/2018
File # 7722410127 Joel from wp tl said to replace the bake element, installed new cnrtl elec, found same result, unit will not preheat to 350° it will stay stuck on 290°. Ordering part bake element for unit. Bake element is covered under warranty. Bake element is defective ( cracked) reordering new part, cx is going to call in and complain. ; ordrng 1 W10779716 (elmnt-bake), Installed new part (bake element) into unit. I then tested unit in a bake cycle it heated fine, ck for codes found none as well no leaks. ;
Near Tracy, CA 95376
William
Job Details: 07/25/2018
WHIRLPOL REFRIGERATOR WRF736SDAM14 Took pic of right French door outer door skin, dent in door dented outward from inside, referred cx to Whirlpool customer care.;
Near Manteca, CA 95336
William
Job Details: 07/25/2018
WHIRLPOOL DISHWASHER WDT720PADM2 Found top rack very hard to pull out, Replaced top rack rails & rollers, top rack slide function , tested ok, used 2 WP3385089 (track)s 4 W11157085 (RACK WHEELS)s
Near Escalon, CA 95320
William
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR WRF991BOOM01 Tested all cooling fan functions,thermistors, comp run test, found comp running noisy , ordered comp ordered controls.; ordrng 1 W10276644 (compressor) and 1 W10862400 (cntrl-elec),, unit no longer running at full speed, compresser running with normal operating sound now, checked evap in FF & freezer & ice maker area for ice buildup, found no frost or ice, unit cooling at this time; Found water turn off from previous job, rolled out fridge, turned on water valve at wall angle stop, tested flow at door dispencer, Tested ok
Near Manteca, CA 95337
William
Job Details: 07/25/2018
MAYATG WASHER MVWB835DC3 Instructed on washer functions , deep water wash, normal water levels for washer, balancing loads, with manual, checked for code, found over load code., ran load size calibration, ran self diagnostics cycle, found unit working as designed.;
Near Upland, CA 91784
Tyler
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATIR WRF736SDAM13 unit is not cooling or making ice. Found unit has sealed system leak and the ice maker is not working due to no cool. Removed and replaced compressor and dryer, vacuumed system and charged with Freon. Tested all works good at this time.; used 6 134A (REFRIGERANT ), and 1 AF1200 (TUBE EXTENSION)
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/25/2018
WHIRLPOOL WASHER MVWB855DC2 unit is not draining. Found multiple error codes for long drain. Removed pump and found debris is causing the slow drain. Tested all works good at this time.;
Near Oxnard, CA 93035
Aaron
Job Details: 07/25/2018
WHIRLPOOLL DISHWASHER WDF320PADS3 Tested unit pump motor replaced , the rinse aide dispenser is not working ordered part ; ordrng 1 W10815478 (detergent disp assy) Replace the detergent dispenser assembly test reparations unit is working as designed.
Near Thousand Oaks, CA 91320
Aaron
Job Details: 07/25/2018
MAYTAG FREEZER MFI2569YEW0 Unit had a iced over drain needs drain kit part covered per Special Project S38253 Est to replace drain kit trip $115.00 labor 40.00 totaling $155.00 , mr approved est pulled refrigerator out and replaced the drain kit installed , customer is going to defrost unit 2 days operations will drain correct after paid in full check; used 1 W10619951 (TUBE DRAIN)
Near Thousand Oaks, CA 91360
Aaron
Job Details: 07/25/2018
WHIRLPOOL REFRIGERATOR KSCS25FJSS Freezer side collecting moisture on the upper left hand side checked liner and gasket bottom and sides liner have gaps filled in the gaps with whirlpool silicone tested ok at this time needs some time to dry ops normal ; used 1 WP482338 (ADHESIVE)
Near Oxnard, CA 93033
Jesus
Job Details: 07/25/2018
MAYTAG WASHER MVWC565FW0 Customer states that unit in not washing clothes. Checked unit and found the agitator stripped. Replaces agitator and ran diagnostics. Diagnostics passed. Unit is working as design. used W11161960 (Agitator) W10528947 (Hub
Near Oxnard, CA 93036
Jesus
Job Details: 07/25/2018
kitchenaid dishwasher JDB9000CWP3 Customer states that unit rack is not closing. Checked unit and found the upper rack not closing properly. Pulled unit out half way. Removed tracks and installed new tracks. Assembled unit and tested. Unit is working as design. used W11048936 (track) WPW10546503 (adjuster)
Near Camarillo, CA 93010
Jesus
Job Details: 07/25/2018
whirlpool washer GHW9250ML2 Customer states that unit is not powering on. Removed panel and checked incoming voltage to filter. Getting 120 vac also getting 120 vac to control board. Checked unit and found the ribbon loose. Tighten connector and tested unit. Assembled unit and tested. Unit is working as design.
Near Oxnard, CA 93030
Jesus
Job Details: 07/25/2018
whirlpool dryer WGD8900BC Customer states that unit is making a loud noise. Checked unit and found the idler wheel worn. Also the coils weren’t staying on. Raised top panel and removed drum and installed dryer kit. Removed coils and installed new. Assembled unit and tested. Unit is working as design.; used 1 279834 (2 COIL GAS VALVE SET)
Near Port Hueneme, CA 93041
Jesus
Job Details: 07/25/2018
whirllpool refrigerator GC5SHAXVS02 Customer states filter is not coming out. Checked unit and found filter not inserted properly. Removed filter and installed new. Actuated housing push button and sits working. Unit is working as design
Near Highland, CA 92346
Andrew
Job Details: 07/25/2018
whirlpool range WFG320M0BB0 Removed and replaced bracket. Tested door ok; Job Cmpltd
Near Highland, CA 92346
Andrew
Job Details: 07/25/2018
whirlpool range WFG320M0BW0 removed and replaced brackets. Tested door ok
Near Highland, CA 92346
Andrew
Job Details: 07/25/2018
whirlpool range WFG320M0BB0 Removed and replaced brackets. Tested door ok; Job Cmpltd
Near Highland, CA 92346
Andrew
Job Details: 07/25/2018
Removed and replaced brackets. Tested door ok ; Job Cmpltd
Near Highland, CA 92346
Andrew
Job Details: 07/25/2018
WHIRLPOOL Range WFG320M0BB0 Removed and replaced brackets. Tested door ok. USED 2 W10883496 (bracket)
Near Rosamond, CA 93560
Patrick
Job Details: 07/25/2018
WHIRLPOOL VENT HOOD UXT4130ADS2 Found the units blower fan not working but the light was. Checked the unit out and instantly saw loose connection to the blower switch. Reconnected secured and tightened. All ops checked good
Near Ridgecrest, CA 93555
Patrick
Job Details: 07/25/2018
WHIRLPOOOL REFRIGERATOR WRF767SDEM01 Needs to be documented with tech support, but will need new thermistor and cover. Tabs on cover will need to be screwed in versus broken Ed 7722525632 Removed and replaced thermistor and cover. Installed everything correctly. Step 4 working properly
Near Los Angeles, CA 91606
Patrick
Job Details: 07/25/2018
whirlpool refrigerator WRS325FDAM04 Found the unit having leaking issues. The defrost drain is plugged. Needs heat probe kit.; ordrng 1 819043 (heat-probe), Removed and replaced heat probe. And filled in liner cracks caused by customer. Tested unit all ops checked good ; used 1 482338 (ADHESIVE)
Near Los Angeles, CA 91606
Raymond
Job Details: 07/25/2018
whirlpool refrigerator WRS322FDAM04 Upon arrival customer complaint was noise when unit cycled on and off. Tested and found noise from condenser area. Inspected and found cap tube from dryer hitting condenser fan motor. Routed copper tubing away from fan and tested. Unit functions as designed.
Near Glendale, CA 91202
Raymond
Job Details: 07/25/2018
Replaced tub, suspension and tub ring. Tested unit. Unit functions as designed.; Job Cmpltd,
Near Castaic, CA 91384
Billy J.
Job Details: 07/25/2018
whirlpool refrigerator WRS325FDAM customer stated unit was not functioning correctly found bad relay on u.i removed and replaced WPW10397958 (UI) retested job complete
Near Los Angeles, CA 91326
Billy J.
Job Details: 07/25/2018
KITCHENAID OVEN KSIB900ESS1 customer states unit does not heat properly or anything wont even boil water on cooktop checked incoming voltage instructed customer to call an electric turn and to leave unit unplugged phase to phase I have 120v from left phase to neutral 240v and neutral to right phase nothing job complete plug is wrong
Near Porter Ranch, CA 91326
Billy J.
Job Details: 07/25/2018
KITCHENAID COOKTOP KGCU483VSS02 scratches on control panekremoved and replaced panel customer inspected job complete per office call is covered ; used 1 PANEL (PANEL)
Near Los Angeles, CA 91311
Billy J.
Job Details: 07/25/2018
kitchenaid refrigerator KRFF305EWH00 tightened loose door handle customer stated he tried to tighten but might have stripped them all tightened door handle job complete
Near Los Angeles, CA 91324
Billy J.
Job Details: 07/25/2018
kitchenaid refrigerator KSC24C8EYY02 customer stated ice ice unrest are not full ice cubes they are a lot smaller I tested temp and unit was cooling as designed I also cycled icemaker and found icemaker cycled fine as well no sign of ice on fill tube I recommended changing filter witch I did to beleive icemaker not filling with enough water on complete
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 07/25/2018
Upon arrival cust states top rack track on left side broke off. Inspected unit found broken track on left side. Removed and replaced track. Unit now functioning as designed. Customer approves repair. No dents dings or scratches on unit caused by tech.
Near Altadena, CA 91001
BRYAN D.
Job Details: 07/25/2018
kitchenaid refrigerator KRFF707ESS01 Upon arrival Cx stated they cancelled appointment. Ice. Asked making ice. Cx said I can take a look since I’m there. Ran test 57. Ice maker harvested. Ran test 45 ice maker filled with water. Ran test 59 all tested passed. Found no issues at this time ice maker functioning as designed. No dents dings or scratches caused by tech.
Near Arcadia, CA 91007
BRYAN D.
Job Details: 07/25/2018
whirlpool microwave KEMS308GSS2 Upon arrival customer states no power at microwave. Inspected breaker box to ensure breaker was on. Removed oven. Checked for loose connections at wiring found none. Checked terminal block to see if power was to unit found none. Told customer he would need an electrician to come out. Found no power to unit.
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 07/25/2018
Upon arrival. Compressor was on. Fridge temps were 39 set at 37 and freezer was 25 Set to 0. Call Techline. Pulled ohms from freezer thermistor should have found 8.7k pulled 4.3k. Thermistor needs to be replaced WPW10514110 (Thermistor) Removed and replace evap motor and harness. Unit functioning as designed. No dents dings or scratches on unit caused by tech
Near Pasadena, CA 91107
Bryan Dunn-Wilson
Job Details: 07/25/2018
kitchenaid refrigerator KSSS42MDX02 Upon arrival. Removed top panel and found that condenser was cover with excessive amount of dust and dirt. Condenser fan running. Cleaned condenser. Explained to customer that if unit does not. lol it will need a full sealed system repair due to how old unit is and has never been serviced. Customer stated that if condenser cleaning doesn’t solve issue she will just replace unit instead of having it repaired due to the fact that it’s 24 years old. No dents dings or scratches caused by tech.
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 07/25/2018
maytag washer MVWC565FW1 Upon arrival customer states clothes are still wet after cycle. Tried to test unit in diagnostics. Unit would not respond. Removed and replaced control. Calibrated and tested unit. Unit now functioning as designed. Customer approves repair. No dents dings or scratches caused by tech.
Near Oxnard, CA 93035
Aaron
Job Details: 07/24/2018
WHIRLPOOL DISHWASHER WDF320PADS3 Tested unit pump motor replaced , the rinse aide dispenser is not working. Replace W10815478 detergent dispenser assembly test reparations unit is working as designed.
Near Thousand Oaks, CA 91360
Aaron
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR KSCS25FJSS Freezer side collecting moisture on the upper left hand side. checked liner, gasket bottom and sides liner have gaps filled in the gaps with whirlpool silicone tested OK at this time needs some time to dry ops normal ; used 1 WP482338 (ADHESIVE)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 07/24/2018
MAYTAG FREEZER MFI2569YEW0 Unit had a iced over drain needs drain kit part covered per Special Project S38253 drain kit. pulled refrigerator out and replaced the drain kit installed , customer is going to defrost unit 2 days operations will drain correct after.
Near Glendora, CA 91740
Tyler
Job Details: 07/24/2018
KITCHENAID DISHWASHER KDTM354EBS2 Customer concern is door is falling open. Found broken link, Unit needs to be pulled out to replace. uninstalled unit Removed and replaced 8194001 links and reinstalled unit. Tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 07/24/2018
KITCHENAID REFRIGERATOR KFCS22EVMS5 Customer concern is the unit is leaking water. Found frozen drain tube. Removed and replaced W10619951 drain tube kit per service flash tested unit all functions at this time.
Near Pomona, CA 91767
Tyler
Job Details: 07/24/2018
KITCHENAID RANGE KSGG700ESS1 Customer concern is the oven has error code for stuck key. Found #2 key is stuck on the console. Removed and replaced W11029431 console. tested unit All works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM13 Customer concern is unit is not cooling or making ice. Found unit has sealed system leak and the ice maker is not working due to no cool. Removed and replaced compressor and dryer, vacuumed system and charged with Freon. Tested all works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/24/2018
WHIRLPOOL WASHER MVWB855DC2 Customer concern is unit is not draining. Found multiple error codes for long drain. Removed pump and found debris is causing the slow drain. removed debris reinstalled pump and Tested all works good at this time.
Near Moreno Valley, CA 92555
Kevin
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW7000DW0 Unit not finishing cycle. I found that the wash plate is stripped out and has stripped gear case shaft. Also found that the slider is getting hung up in the spin selection. Unit needs gear case, slider, and wash plate. Removed and replaced W10811956 gear case,W10734521 slider, and W10752283 wash plate. Tested unit All tests good.
Near Perris, CA 92571
Kevin
Job Details: 07/24/2018
KITCHENAID REFRIGERATOR KBFS22EWBL2 Found ice maker mold leaking during ice maker cycle. Failed ice maker assembly. Removed and replaced D7824706Q ice maker. Cycled ice maker All tests good.
Near Riverside, CA 92504
Kevin
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW5300SQ0 Unit making noise during spin cycle. Found cabinet was not secured to base on left corner causing loud noise. I removed cabinet and put cabinet back on correctly and secure. Tested unit. All tests good.