Near Bakersfield, CA 93313
Dane
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM
Joel..7727464609. Upon arrival the center Molean would not open and close on the door was open. I found that the hinge the door was resting on with separating from the cabinet. Remove door unsecured hinge to cabinet. As soon as the door wait got put back on hinge it pulled away from cabinet again. The receiver inside the cabinet for the screws is stripped. Per Joel at tech-support there is no way to repair this issue.
Near Bakersfield, CA 93313
Dane
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
Unit was functioning normally as far as I could see. From what information I gathered the freezer door was being slightly left a jar do you not been opened in the middle. Unit is operating normally
Near Palmdale, CA 93550
Jonathan
Job Details:
03/31/2020
OVEN WHIRLPOOL WFG505M0BB0
Replaced defective igniter. Tested unit and is working properly. Client is refusing to pay for parts and labor.
Near Bakersfield, CA 93308
Patrick
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Still not workin after replacing parts. Needs new led harness ; ordrng 1 W11244636 (HARNESS )
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
03/31/2020
WASHER MAYTAG MHW6630HW0
Replaced drawer and both water valve.After running diagnostic check unit working properly as designed.
Near Bakersfield, CA 93313
Dane
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRMF706EBS01
When I removed the LED from the door the connectors in the wires were submerged in water and broken. Unit needs new door as well; ordrng 1 W10815668 (dor-fip bl)
Near La Cañada Flintridge, CA 91011
Leon
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW7000DW4
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Los Angeles, CA 91042
Leon
Job Details:
03/31/2020
WASHER MAYTAG MHW5630HC0
Replaced all selected parts.After running diagnostic check unit working properly as designed
Near Bakersfield, CA 93311
Erick
Job Details:
03/31/2020
WASHER MAYTAG MVWB835DC4
"Installed new parts on unit. Retested unit and unit passed all tests with no faults, job complete"
Near Bakersfield, CA 93311
Erick
Job Details:
03/31/2020
OVEN KITCHEN AID KOCE500ESS
Found bottom of door completely bent not able to install door. Unit will need new door. Please order with special handling; ordrng 1 W11354870 (GLASS)
Near Phelan, CA 92371
Cesar
Job Details:
03/31/2020
WASHER MAYTAG MVWC465HW2
Replaced hose checked good
Near Bakersfield, CA 93309
Erick
Job Details:
03/31/2020
RANGE AMANA ACR2303MFW
"Cycled and found unit with short at infinite switch. tested and found bad burner as well,burner will need to be replaced. Ordering harness just in case to ensure repair; ordrng 1 W11371990 (ELEMENT) and 1 W11396691 (WIRING HR ESS) and 1 WP3148953 (switch-inf) and 1 WP3149404 (switch-inf)"
Near Baldwin Park, CA 91706
Juan
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW0
"F8e1 long fill/no fill. Cleared inlet valves. Calibrated unit. Ran diagnostics, all ops check fine."
Near Los Angeles, CA 90065
John
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
"Frost buildup inside the freezer. The temperature inside the refrigerator was about 58°. Evaporator fan motor was only spending about 20% of it actual speed. Replaced evaporator fan motor. The refrigerator and freezer tested good at this time.; ordrng 1 WP2315549 (evap fan motor), used 1 WP2315549 (EVAPORATOR MOTOR ) from stock"
Near Monrovia, CA 91016
Juan
Job Details:
03/31/2020
WASHER MAYTAG MVWX655DW2
"Replaced main control board, calibrated machine. Ran diagnostics and a Normal cycle. Unit’s ops. check fine."
Near Monrovia, CA 91016
Juan
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01
Lower freezer door handle screw not staying on properly. Replaced door handle. Checked ops door handle is secured properly.
Near Santa Maria, CA 93455
James
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDT710PAHB
Found unit with non responsive drain pump. Replaced pump and tested. Unit now draining as intended.
Near Azusa, CA 91702
Juan
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KBSD602ESS00
"Ice maker stuck, mid harvest. Emitter boar optic light is off. Emmiter and receiver boards need to be replaced along with the ice maker.; ordrng 1 W10757851 (optic bd set ref) and 1 W11126009 (icemaker)"
Near Bakersfield, CA 93307
Dane
Job Details:
03/31/2020
FREEZER WHIRLPOOL EV250NXTQ00
Evacuated charge removed and replace compressor and filter dryer and tested unit. Unit functions normal now
Near Lompoc, CA 93436
James
Job Details:
03/31/2020
RANGE KITCHENAID KSGG700ESS1
Replaced main board and tested unit. Unit now working as intended.
Near Santa Maria, CA 93455
James
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL MDB4949SHZ0
Found u it with non responsive pump and motor. Ordering new sump assembly. Will return when parts arrive. ; ordrng 1 WPW10591570 (pump&motor)
Near Lompoc, CA 93436
James
Job Details:
03/31/2020
REFRIGERATOR AMANA ASI2575GRW
Unit not cooling due to compressor shutting down. Ordering new start device and capacitor. Will return when parts arrive. ; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)
Near Santa Maria, CA 93455
James
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW1
Found unit with non responsive drain pump. Ordering new drain pump. Will return when parts arrive. ; ordrng 1 W10876600 (drain pump)
Near Templeton, CA 93465
Tom
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KBFN402ESS02
"Found unit Mullion not sealing, not pulling shut. Attempted to reposition Hinges, no change. Order Mullion./Mullion - (W10732110)/NOTE - NO SIGNAL AT CUSTOMER LOCATION, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10732110 (rail-mulln)"
Near Laton, CA 93242
Enrique
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Inspected whirlpool refrigerator . Customer concerns , RC freezing food and vegetables . Please order control and damper .; ordrng 1 W11174836 (cntrl-elec) and 1 W11317276 (diffuser)"
Near Hanford, CA 93230
Enrique
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW8040DW0
"Inspected whirlpool washer . Customer concerns , Not advancing wash cycles . In diagnostics found , shifter fault and gearcase is leaking . ; ordrng 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
Near Fresno, CA 93703
Irvin
Job Details:
03/31/2020
DRYER AMANA NED4655EW1
"The unit has a bad left roller. Installed replacement dryer kit. Test, quiet. All ops normal. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Bakersfield, CA 93306
Dane
Job Details:
03/31/2020
DRYER MAYTAG MEDC215EW1
Upon arrival there was a direct short in the motor and it welded the relay inside the push to start. Unit needs new motor and new push to start; ordrng 1 WPW10117655 (relay-pts)
Near Bakersfield, CA 93306
Dane
Job Details:
03/31/2020
DRYER WHIRLPOOL WED8000DW4
Upon arrival there were burnt marks on the back of the facia and the LED diagnostic light on the control board was not lighting but there was 120 V. Unit needs new facia and new control; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl)
Near Los Angeles, CA 90027
Leon
Job Details:
03/31/2020
DRYER WHIRLPOOL WGD5000DW3
Replaced all selected parts After running diagnostic check unit working properly as designed
Near Fresno, CA 93704
Irvin
Job Details:
03/31/2020
FREEZER WHIRLPOOL WRB322DMBM00
The freezer door main rails are bad. The bracket and roller on upper rack are bad the rack just moves freely in the freezer. Could cause poor sealing and ice buildup. ; ordrng 1 W10348259 (bracket) and 1 W10348260 (bracket) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)
Near Hesperia, CA 92345
Darren
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Replaced failed sump assembly, cycle tested unit, checks out okay."
Near Apple Valley, CA 92307
Darren
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW4816FW2
"Replaced faulty valve, recalibrated washer, cycle tested unit, checked out okay."
Near Bakersfield, CA 93308
Dane
Job Details:
03/31/2020
WASHER MAYTAG MVWC416FW0
Upon arrival the agitator and wash plate were broken. Removed and replaced agitator and wash plate and tested unit. Unit functions normal now
Near Selma, CA 93662
Jonathan
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF560SMHW00
Found valve not opening replaced tested working to spec ; used 1 W10498995 (INLET VALVE) from stock
Near Hesperia, CA 92345
Darren
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
"Lights out, ordered control board and freezer light.; ordrng 1 W11205083 (module) and 1 W11224256 (cntrl-elec)"
Near Tulare, CA 93274
Frank
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Wpw10248595 was sent back yesterday with courierCustomer stated refrigerator isn’t getting cold enough as it shouldFreezer is fine Performed diagnostics Parts department pre I D control damper I found control panel and thermistor wasn’t getting set temperature Installed all 3 parts Tested all 3 works Instructed customer 48 hours he notice difference
Near Glendora, CA 91740
Stephen
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV01
"Ran diagnostics. Found FC door handle coming loose. Reinstalled FC handle, retightened RC door handle. Unit is cooling properly at this time. Complete."
Near Modesto, CA 95355
Lance
Job Details:
03/31/2020
RANGE WHIRLPOOL WFE550S0HZ1
"Fixed-replaced wire harness, thermal fuse, as well as power cord (provided by customer). Ran and tested, unit powering on ok, all burners working and oven heating now. Unit now fully operational, working as designed"
Near Glendora, CA 91740
Stephen
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDT720PADM1
"Ran diagnostics. Had f7e1, f6e6, f8e2 error codes. Wash motor not running. Power to wash motor. Needs pump and motor. Customer declined repair at this time."
Near Tulare, CA 93274
Frank
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01
Customer stated that the panel isn’t letting them make ice. Or waterPerformed diagnostics Found defective control UI boardWill order part; ordrng 1 W11265135 (panel-ui)
Near Santa Maria, CA 93454
James
Job Details:
03/31/2020
WASHER MAYTAG MVWB765FW
Replaced lid lock and tested unit. Unit now locking and working as intended. Customer approves function at this time.
Near Porterville, CA 93257
Andrew
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05
Did not receive parts. This is a pseudo call to measure tubing and call techline. Cap line from evap 2.2mm/cap line from cabinet 1.96mm Suction line from evap 9.4mm suction line from cabinet 8.07mm6/2. W114013868/2 w10897193; ordrng 1 W10897193 (coupler) and 1 W11401386 (COUPLER )
Near El Monte, CA 91731
Juan
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW5000DW3
"F8e1 long fill/ no fill. Cleared fill valve filters. Ran diagnostics, calibrated unit. Washer ops now check fine.Customer has a makeshift drain hose/tube that leads from the back yard, all the way to the front yard. Instructed customer to connect unit to a proper drain pipe, unit’s drain pump, is not designed to push the water out that far. Also unit is sitting on a wooden platform, the front legs are hanging in the front in the air. Machine rocks given the four legs are not making contact with a solid ground."
Near Montebello, CA 90640
Juan
Job Details:
03/31/2020
RANGE MAYTAG MGR6600FZ1
"F1e0. Internal board failure. F9e0. Miswired house error codes. Unit’s control panel area is roach infested. Roach feces on wires and both boards. Checked electrical outlet, it is properly polarized and grounded. 120 volts coming in. Called tech line to report findings. Tech line advised for customer to call customer service for instructions on how to proceed.SR# 7727468346"
Near Santa Maria, CA 93455
James
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ
805-363-4930 danell. Found u it filling and draining but wash motor no engaging. Ordering new sump assembly. Will return when parts arrive. ; ordrng 1 W11085683 (pump&motor)
Near Bakersfield, CA 93312
Erick
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM
Cycled unit and found unit with bad motor causing it not to dispense ice. Unit will need a new auger motor; ordrng 1 W10822606 (motor)
Near Glendora, CA 91741
Jaime
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW5620HW0
Found no error stored but she dose not want me to work on the u it. She is demanding an exchangeCalled tech support and spoke to Andy and explained to him. The situation he gave me an SR#7727467641
Near Bakersfield, CA 93313
Dane
Job Details:
03/31/2020
DRYER MAYTAG MODEL
Job complete
Near Simi Valley, CA 93063
Aaron
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW8500DC5
Unit cold water assembly is not working correctly order new housing assembly and water valve; ordrng 1 W11165546 (valve) and 1 W11173599 (housing)
Near Victorville, CA 92392
Cesar
Job Details:
03/31/2020
WASHER MAYTAG MVWB750WQ1
New speed sensor is defective causing an off balance code removed sensor and reinstalled old one aAll checked good
Near Victorville, CA 92395
Darren
Job Details:
03/31/2020
DISHWASHER MAYTAG MDB4949SHW1
"Replaced valve, house pressure fluctuations causing uneven filling."
Near Adelanto, CA 92301
Darren
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW4850HW1
"Checked for codes, none present, recalibrated washer, cycle tested, checks out good."
Near Alhambra, CA 91801
Juan
Job Details:
03/31/2020
MICROWAVE MAYTAG MMV4206FZ-2
" Checked door, door is fine, no damages."
Near Glendora, CA 91741
Andy
Job Details:
03/31/2020
DISHWASHER KITCHENAID KDTE204GPS0
"Rail not closing, replaced racks and tested unit working properly"
Near Ceres, CA 95307
Cruz
Job Details:
03/31/2020
RANGE WHIRLPOOL WFE510S0HS1
"Need more work- bake and broil cycles is not reaching to it desired temp, temp stays stuck at 100° hear relay clicking on/off, ck for voltage at block terminal and 245v ordering parts for unit. ; ordrng 1 W11316353 (cntrl-elec) and 1 WP3196548 (fuse-thrml) and 1 WPW10181986 (sensor)"
Near Delano, CA 93215
Erick
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRT138FZDW00
Installed new parts on unit. Re-tested and passed all tests with no errors. Job complete
Near Riverside, CA 92503
Andy
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KSF26C7XYY04
Leaks water and needs drier; ordrng 1 WPW10143759 (dryer) and 1 WPW10238100 (valve-inlt)
Near Bakersfield, CA 93312
Erick
Job Details:
03/31/2020
DRYER - GAS WHIRLPOOL WGD90HEFW
Cycled unit and found unit short cycling due to bad connector at coils. Repaired and secured connector to main harness. Re-tested it and is passed all test. Also found unit was restricted vent causing failure. Informed customer to have been serviced by professionals. Job complete
Near Claremont, CA 91711
Andy
Job Details:
03/31/2020
OVEN KITCHENAID KGRS505XSS04
"Needs valve"
Near Bakersfield, CA 93314
Erick
Job Details:
03/31/2020
MICROWAVE WHIRLPOOL WMHA9019HZ1
Install new parts on unit. Retested it. And it passed all test with no failures at the time of service. Job complete
Near Bakersfield, CA 93314
Erick
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHB
Found units housing to icemaker out of alignment causing door not to seal properly. Removed housing and properly secured. Realigned hinges. Retested unit and doors now sealing properly with no gaps. Job complete
Near Bakersfield, CA 93312
Erick
Job Details:
03/31/2020
DRYER MAYTAG MHW8200FW
Install new parts on unit. Retested it and it passed test with no failures. Job complete.
Near Tulare, CA 93274
Enrique
Job Details:
03/31/2020
WASHER MAYTAG MVWB835DW4
"Installed spin basket , drum assembly and lid lock . Performed calibration . All functions tested normal . No leaks ."
Near Visalia, CA 93292
Frank
Job Details:
03/31/2020
WASHER MAYTAG MHW6630HW0
Customer stated the front load washer has F3E2 Upon arrival there is F3E2 and F8 E3Pressure switch and pressure hoseInstalled parts Tested PassedJob completed
Near Turlock, CA 95382
Cruz
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
"Fixed- installed new part (handle) handle is secured on refrigerator door, cooling and temps are ok as well, cx ok repair."
Near Glendale, CA 91208
John
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00
Whirlpool test 39 in the diagnostic had a 03. They shorted sensor. Repaired connection going to the sensor. Defrost the ice and frost off the evaporator coils inside the refrigerator section. The refrigerator tested good at this time.
Near Denair, CA 95316
Cruz
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS03
"File # 7727472513 Ed from whirlpool tech line said to replace the main cntrl elec and panel ui, unit is having same issue were water is dripping from dispenser, ice bin is stuck, ice cubes are in Clumps, tech line has documented all parts that have been replaced, cooling and temps are ok ordering parts per whirlpool tech line. ; ordrng 1 W11114721 (cntrl-elec) and 1 W11330487 (panel-ui)"
Near Los Angeles, CA 91326
Danny
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW5000DW2
Unit is not starting a cycle Found belt and pulley out of place Replaced splutch assy PulleyReinstall and calibrated washer Advised client not to do heavy loads due to his drain pan hitting the bottom of the washer and causing friction with cover and pulley Unit is working properly
Near Denair, CA 95316
Cruz
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00
"Need more work- found food and drinks to be freezing in ff, thermistor failed in diagnostic test 01, found ice bin to be cracked and wrapped for normal use, found frozen ice around base causing ice bin not to close. Ordering parts for unit. ; ordrng 1 W10316760 (thermistor) and 1 W11089236 (cntrl-elec) and 1 W11347840 (ICE BIN) and 1 WP2198628 (seal) and 1 WP2220458 (coupling)"
Near Merced, CA 95348
Lance
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW1
"F3E1 error- adjusted pressure hose and cleared debris, also found drain pipe exceeding 6 inches in drain causing siphon issue. Removed drain and situated only 6 inches in, unit passed calibration and auto test ok. Unit now fully operational"
Near Los Angeles, CA 90027
John
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDF520PADW0
WPW10482480 motor sump. This is the proper part number. The customer is going to call back to set up a return date to do this repair.
Near Merced, CA 95341
Lance
Job Details:
03/31/2020
WASHER MAYTAG MVWX655DW1
"F9e1 error Fixed- found broken wire at drain pump causing no drain. Repaired wiring, as well as removed debris from drain pump. Ran calibration and passed, auto test passed. no leaks. Unit is now fully draining and fully operational"
Near Glendale, CA 91201
John
Job Details:
03/31/2020
REFRIGERATOR JENN-AIR JS48PPDUDE01
"Replace the lightbulb inside the freezer section the upper right light bulb was out. The refrigerator and freezer light tested good after the repair, no error codes."
Near Merced, CA 95340
Lance
Job Details:
03/31/2020
WASHER MAYTAG MVWC565FW0
"F7e1 error replaced actuator and capacitor, unit still not spinning properly. Found gearcase/transmission failure, as well as agitator welded to gearcase and needs to be broken off. We need to re route with additional parts. Agitator stuck onto gearcase as well as gearcase failing and motor. Need major overhaul and needs saw to cut off agitator. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator)"
Near Los Angeles, CA 90068
John
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRSF505ESS00
The refrigerator section evaporator was frosted up again. Replace the thermistor. Replace the fan scroll. The refrigerator tested good with no error codes. Before and after they were no error codes.
Near Glendale, CA 91202
John
Job Details:
03/31/2020
DISHWASHER WHIRLPOOL WDF520PADM
I pulled the bottom access cover off. It appears that the plumber when they installed the hose did not use plumbers tape to seal the thread connection. I did not have any plumbers tape to seal this connection. The dishwasher tested good. The customer is aware of the issue and knows how to solve the problem possibly their self. Or they will call the installer.
Near Los Angeles, CA 91604
John
Job Details:
03/31/2020
MICROWAVE KITCHENAID KEMC308KSS0
The magnetron tube failed along with the capacitor in the diode. I will need these parts to complete the job. t
Near Lake Hughes, CA 93532
Jonathan
Job Details:
03/31/2020
RANGE WHIRLPOOL WOS51EC0HB00
Found defective ui control. Replaced defective ui controls.
Near Acton, CA 93510
Jonathan
Job Details:
03/31/2020
DRYER WHIRLPOOL WGD8000DW4
Part delay.
Near Dinuba, CA 93618
Jonathan
Job Details:
03/31/2020
WASHER MAYTAG MVWP575GW
Found lid lock not responding found tab melted on control needs parts; ordrng 1 W11298486 (CONTROL)
Near Merced, CA 95348
Kenneth
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found unit with the shut off arm in the off position. Put arm down. Ice maker started cycling. Called techline. And techline informed me that something has to be locking ot checked and found top drawer moving in and out properly without clicking arm into the off position. Customer does not have food or anything in ice bin causing that arm to hit anything. Techline informed me to have the customer be more cautious when opening and closing door to see what's causing ice maker to shut off. SR#7747473793 - Kathy
Near Dinuba, CA 93618
Jonathan
Job Details:
03/31/2020
WASHER/COMMERCIA MAYTAG MVWP575GW0
Found dispenser broken and drain pump is bad needs parts; ordrng 1 W10860509 (dispenser) and 1 WPW10276397 (drain pump assy)
Near Atwater, CA 95301
Kenneth
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Installed light modules and tested unit. Unit is now working properly. Customer approves.
Near Le Grand, CA 95333
Kenneth
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Went to install new evap. And found cover and housing broken and deteriorating. Falling into pieces in my hand. Ordering new cover housing and drain rescheduled customer for tuesday 3-31-20; ordrng 1 W10503486 (Housing) and 1 W10836964 (Pan) and 1 W11256332 (Cover)
Near Fresno, CA 93727
Timothy
Job Details:
03/31/2020
WASHER WHIRLPOOL WTW4850HW1
Unit would not enter diagnostics. Checked power and found the outlet the unit is connected to was loose. Plugged unit into the lower outlet. Checked for faults and ran a service test. Found a 5-2(lid lock failure) fault. The unit passes the service test. Checked lock and found it working correctly. I feel the loose outlet was the cause of the issue. Instructed customer to change the outlet if they are still having similar issues now that the unit is connected to the lower socket of the outlet.
Near Madera, CA 93637
Irvin
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02
"Fresh food ice maker is not producing ice. Ice maker cycles continuously, not filling. The water valve buzzing not filling. Replaced ice maker and inlet valve. Powered unit, IM filled. All ops normal."
Near Fresno, CA 93737
Timothy
Job Details:
03/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM
Called WPTS(7727471679) because I have followed their advice and service pointers the last 4. Is it’s and the unit is still having defrost issues. I was referred to sp W11092686E which has changed late February to include strapping the evaporator to the back wall of the RC so that there is a 1/4 “ gap between the evaporator and the front of the evaporator shroud. ; ordrng 2 2185788 (clamp)s
Near Los Angeles, CA 90042
Leon
Job Details:
03/31/2020
OVEN WHIRLPOOL WFG525S0HS0
Replaced all selected parts.Unit working properly as designed
Near Fresno, CA 93720
Timothy
Job Details:
03/31/2020
DRYER ELECTRIC MAYTAG MVWB880BW0
Inspected unit and found the pump has a broken impeller. Unit needs a new drain pump.; ordrng 1 WPW10409079 (pump-water)
Near Clovis, CA 93612
Timothy
Job Details:
03/31/2020
WASHER MAYTAG MVWB725BW0
"Checked for faults and ran a service test. No faults stored. Unit has a bad bearing it has slung rusty water all under the unit, Called WPTS(7727475589) told Maybe a console or control or maybe electrical feed back. WPTS asked if the basket slips up and down the shaft. It does not easily. WPTS support says the cycles might be finishing correctly and refill because of a unbalanced load and the unit is trying to balance so it can do a full speed spin. Customer is going to decide whether the unit is worth repairing.; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub)"
Near Oxnard, CA 93035
Joe
Job Details:
03/31/2020
WINE COOLER KITCHENAID KUBL304ESS00
Replaced sensor and end cap tested unit and it began to function as designed. Job complete.
Near Oak Park, CA 91377
Joe
Job Details:
03/31/2020
OVEN JENN-AIR JMW2427IM02
Customer was concerned unit is making a burning smell. On inspection found unit is not making a smell that is not normal. Informed customer of smell caused by racks. Job complete.
Near Agoura Hills, CA 91301
Joe
Job Details:
03/31/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Replaced door and tested unit. IUnit began to function as designed. Ui is now powering and dispensing ice and water. Job complete.
Near Fresno, CA 93722
Irvin
Job Details:
03/31/2020
ICEMAKER WHIRLPOOL WRS571CIDM02
Removed power from the unit. Replaced the ice maker. Test 44 failed. The control board is failed. ; ordrng 1 W10758681 (cntrl-elec) and 1 W10759661 (cntrl-elec)
Near Santa Clarita, CA 91351
Raymond
Job Details:
03/31/2020
WASHER WHIRLPOOL WFW92HEFW0
"Upon arrival dispenser has mold building, replaced dispenser and tested, unit functions as designed."
Near San Marino, CA 91108
Juan
Job Details:
03/31/2020
WASHER MAYTAG MVWB835DW4
"F0e5. Off balance error code. Calibrated machine. Ran diagnostics, all unit’s ops. checked fine. Instructed customer on how to load unit properly, and what type of detergent to use. Unit is working fine."
Near La Crescenta-Montrose, CA 91020
Leon
Job Details:
03/31/2020
DRYER WHIRLPOOL WHD5090GW0
Replaced base compressor.After running diagnostic check unit working properly as designed
Near Santa Clarita, CA 91350
Raymond
Job Details:
03/31/2020
OVEN WHIRLPOOL WFG530S0ES0
Upon arrival gas valve not opening for oven. Needs control gas valve igniter and spark module.; rqstng P&A on 1 W11122561 (cntrl-elec) and 1 WPW10602001 (valve-gas)
Near Thousand Oaks, CA 91320
Aaron
Job Details:
03/31/2020
RANGE AMANA AER6303MFS0
"*Checked the stove unit doesn’t heat on the cooktop or oven checked found the unit thermal fuse was open , replaced and retested the wall outlet is bad too 240 V is not present on the two hotlines could only get 120 V AC on one of the leg powers advise customer that they need to have an electrician looked at the wall outlet as well to correct the power so they can get a 240 V outlet corrected after that unit should work fine"