Near Manteca, CA 95336
Randy
Job Details: 05/21/2018
Microwave Ikea Model # IBMS1455WS0. Complaint- no ops. button to start doesnt work. Found add 30 sec/ start button broke, ordered part for for repair; ordrng 2 W10864395 (button)s and 2 WPW10251250 (button)s and 1 WPW10317093 (cntrl-elec). Replaced broken button & mounts, tested ok; Job Cmpltd
Near Modesto, CA 95355
Randy
Job Details: 05/21/2018
Whirlpool Dishwasher Model # WDT780SAEM2. Complaint - dishwasher is not draining. Diagnosis- , Found drain plugged with debris at air gap, removed debris, tested pump/drain functions, added hose clamp to hose connection at air gap, tested OK,
Near Ripon, CA 95366
Randy
Job Details: 05/21/2018
Whirlpool Refrigerator Model # WRF540CWHW00. Complaint- ice maker not making ice. Diagnosis- Replaced light switch, cycled ice maker , tested ok, instructed on ice production & humidity control.; Job Cmpltd used 1 12002646 (LIGHT SWITCH)
Near Tracy, CA 95376
Randy
Job Details: 05/21/2018
Maytag Washer Model # MVWX655DW0. Complaint- Noise during wash cycle. Diagnosis- Adjusted height of washer feet.Found motor bearing Worn, motor with locked rotor, shield from water pan.rubbing on pulley, ordered motor, run cap, pulley shield & belt.; ordrng 1 W11158831 (RUN CAP) and 1 WPW10006384 (belt) and 1 WPW10006487 (motor-drve) and 1 WPW10427633 (shield). Replaced motor, cap, drive belt and shield, ran self diagnostics & spin test, tested ok
Near San Gabriel, CA 91776
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Oven- Model # WEG730H0DS0 Service Performed: Customer had issue with oven section not getting hot. Specialist ran diagnosis and found found wiring issue with bake ignition electrode. Corrected wiring issue tested ops unit working as designed.
Near Fillmore, CA 93015
Cher
Job Details: 05/21/2018
Whirlpool Freezer-Model # WRT311FZDW00. Customer complaint- unit is not cooling at all. Service performed- Specialist stated the complaint is the customer this unit either freezes everything or shuts off and stays off too long this characteristics of a bad thermostat. Removed and replaced W10866230 (thermostat). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Kitchen-aid Washer-Model # KDFE104DWH5. Customer complaint- unit does not always drain. Service performed- Specialist found a faulty drain pump and motor. Removed and replaced Wpw10605057/pump&motor. Service completed.
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWC565FW1 Service Performed: Customer had issue with unit not filing with water. Specialist performed diagnosis and found nstallers put drain hose too far down the drain causing the unit to siphon. Fixed drain hose and tested all works good at this time
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Maytag Washer- Model # WTW7500GC0. Customer complaint- unit rubber part of lid fell off. Service performed- Specialist removed and replaced W11130236 (lid). Service completed.
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Maytag Washer- Model # MHW5500FW1. Customer complaint- unit is not operating at all. Service performed- Specialist checked power unit has power tested touch control not responding. Unit needs console ui and main board; Removed and replaced W10911042 (panel-cntl) and W11201286 (MAIN BOARD). Service completed.
Near Dinuba, CA 93618
Randy
Job Details: 05/21/2018
Whirlpool Refrigerator Model # WRF560SEYB. Complaint- REFRIGERATOR BOTTOM FREEZER IS OVER FREEZING AND REFRIGERATION SIDE IS NOT COOLING. Diagnosis. Installed gaskets. Liners are separating from the doors and do not seal correctly. To repair this unit the unit will need both RC doors. Noted the sliders are in bad shape from all the frost. They will need to be replaced too.;1 LW10406595 (dor-fip bl), 1 LW10413518 (dor-fip bl), 1 WPW10397635 (slide), 1 WPW10397636 (slide)
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator - Model # WRF989SDAM03 Service Performed: Customer having issue with unit refrigerator section not cooling properly. Specialist ran diagnosis and found there was a large puncture hole in RC evaporator. It caused compressor to burn out and caused black sludge to plug up cap tubes. I replaced compressor and evaporator and I isolated and blew threw lines and can’t remove restriction. I called tech line and they documented. Sr#7721945799.
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Whirlpool Freezer-Model # WRF767SDEM01. Customer complaint- unit doesn't stay cold enough inside fridge section and also freezer section the ice cream keeps melting. Service performed- Specialist checked operations found that the fresh food evaporator was frozen up thermistors failed to read correct order evaporator fan motor harness assembly and mainboard; removed and replaced W10843055 (cntrl-elec) and W11033168 (harns-wire). Service completed.
Near Moreno Valley, CA 92557
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Range - Model # WFG520S0FS0 Service Performed: Customer had issue with unit having a burning smell inside. Specialist ran diagnosis and found main control said HOT and the unit was hot to the touch. Customer said they had not been using it. I tested temps and operation. All tests good. I had to adjust burners as they were set to high and I adjusted burner in oven to allow correct flame cone. All tests good. Customer had left on vac and it is possible unit was running the whole time
Near Simi Valley, CA 93065
Cher
Job Details: 05/21/2018
Whirlpool Dishwasher-Model # WDT720PADM2. Customer complaint- detergent does not dissolve. Service performed- Specialist found error code #7493 Customer stated that the unit is not washing the sub tablet away at times tested the unit , Dead pump Asm removed and replaced WPW10671941 (PUMP&MOTOR). Service completed.
Near Dinuba, CA 93618
Randy
Job Details: 05/21/2018
Jenn-Air Refrigerator Model # JFFCC72EFS00. Complaint-not making ice. Diagnosis-Inspected unit and found the fill tube heater is broken. Unit needs a new fill tube heater.; ordrng 1 1 W11230096 (tube). Installed IM fill tube. Unit checks ok
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WRX986SIHZ00 Service Performed: Customer had issue with unit freezing up in the back of the freezer section. Ice is forming. Specialist ran diagnosis and found found frost on upper portion of freezer caused by gasket not properly sealing allowing warm air to come in to frz , heat treated gasket verified proper seal call completed
Near Dinuba, CA 93618
Randy
Job Details: 05/21/2018
Crosley Dryer model # CED7006GW0. Complaint- not heating. Diagnosis- Customer states that after the lights went out the unit did not heat. Checked unit and found it has incorrect power. (L1,L2-N 120vac/L1-L2 0vac). Cycled power to the unit and found no change. Instructed customer to consult an electrician about their power issue. Documented w/ WPTP
Near Moorpark, CA 93021
Cher
Job Details: 05/21/2018
Kitchen-aide Oven-Model # KOSE500ESS02. Customer complaint- oven door makes sound when opening. Service performed- Specialist checked operation unit is working OK but the outer door glass has dents in it on the left-hand side removed and replaced W10771242 (glass-door). Service completed.
Near Redlands, CA 92374
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator - Model #WRF993FIFM00 Service Performed: Customer had issue with unit not making ice, Specialist ran diagnosis and found ice maker fill tube frozen and end cap broken will order parts .; 1 W10879602 (cover) and 1 W11223012 (FILL TUBE),installed new fill tube and cover , verified icemaker fill checked overall operation all ok call completed.
Near Camarillo, CA 93010
Cher
Job Details: 05/21/2018
Kitchen-aid Freezer-Model # KFIV29PCMS01. Customer complaint- unit is not freezing on the freezer side. Service performed- Checked unit and it was not cooling. Removed drawer on fresh food section and evaporator and cover. Removed and replaced compressors W10917531 (Compressor) and W10276644 (compressor). Recharged unit and assembled. Advised customer to allow 48hrs for unit to reach proper temp. Service completed.
Near Sanger, CA 93657
Randy
Job Details: 05/21/2018
Whirlpool Refrigerator Model # WRX988SIBM03. Complaint- ice maker is not making ice and freidge is not keeping cold. Diagnosis Inspected unit and found the RC evaporator is completely frosted over. Unit will need to be defrosted for at least 24 hours so the evaporator can be accessed without damage to it or its cover. When this is done the unit will need to be inspected to see the cause of the defrost issue. Found the deli drawer not closing. Manually defrosted the unit to check door closure. Unit will need a new cover. The unit will need the harness and support when the unit is defrosted .; ordrng 1 W11188493 (COVER)
Near Fontana, CA 92337
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- model # MVWB765FW0 Service Performed; Customer had issue with unit tangling clothing articles after cycle. Specialist ran diagnosis and found no error codes. Agitation was tested with towels and washer is agitating as designed. Instructed customer on loading unit.
Near Camarillo, CA 93010
Cher
Job Details: 05/21/2018
Whirlpool Washer-Model #WFW94HEXW0. Customer complaint- unit has error codes F9 E1. Service performed- Customer states that unit is not draining. Checked unit and ran diagnostics and found error codes. found unit with a bad pump, removed and replaced drain pump. WPW10241025/drain pump. Service completed.
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WSF26C2EXW01. Customer complaint- unit is over cooling its producing frost/ice build up. Service performed- Specialist said customer states that unit is icing over. Checked unit and found the dispenser not working. The filter is not staying on due to the frozen reservoir. The damper was not working and was replaced. Advice customer to defrost unit so the ice-maker and water dispenser to work. Bypass the filtration system to verifies that the unit valves and are working properly. Unit is working as design. Service completed.
Near Altadena, CA 91001
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # WTW5000DW1 Service Performed: Customer had issue with unit being really noisy. Specialist ran diagnosis and found unit with no error codes, looked underneath to check pulley bolt ( it is tightened) and guard they seem fine, put unit into manual test mode filled up tub started agitation cycle, drained water out and switch to spin unit not making any abnormal sound/noise. Removed screws holding top in place and performed tests again to give cx peace of mind. One of the suspension rods was a bit off its bracket re adjusted rod. At this point unit is working as designed.
We serviced a
Whirlpool Washer-Model # WTW4800XQ4. Customer complaint- washer shakes when in use and does not rinse clothes all the way.
Model Service performed- Specialist said customer states that unit is not working. Ran diagnostics and found several error codes. Ran diagnostics and the unit is not spinning at all. Turned basket by hand a can hear a grinding noise coming from gearcase. The ag
Near Thousand Oaks, CA 91360
Cher
Job Details: 05/21/2018
1 WPW10006355 (actuator), WPW10006384 (drive belt), WPW10074580 (agitator cap) removed and replaced all parts listed. Service completed.
Near Burbank, CA 91501
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator - Model # WRF535SWHZ00 Service Performed: Customer had issue with unit making a very loud noise. Motor is running normally. Specialist ran diagnosis and found no abnormal sounds. Only thing customer complaint about was sound coming from evaporator fan motor, noise was normal vibration from fan motor normal ops. Checked for frost build up or obstruction s did not find any. Customer also has unit in a tight space which amplifies sound. At this point unit is working properly.
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # WRX735SDBM03 Service Performed: Customer had issue with unit not cooling in either compartment. Specialist ran diagnosis and found freezer gasket came out of the track causing air leaks in to the freezer compartment this caused ice build up around evap fan motor and stopped it reset gasket and cleared ice unit tested good ; Job Cmpltd,
Near Thousand Oaks, CA 91362
Cher
Job Details: 05/21/2018
Whirlpool Freezer-Model # WRX735SDHW00. Customer complaint- there is condensation in the left half of the freezer. Service performed- Specialist checked unit and inspected problem. Showed customer cause of unit icing up left side of door was not closed all the way causing the ice build up. Service completed.
Near Oro Grande, CA 92368
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # NTW4516FW1 Service Performed: Customer had issue with unit not finishing its cycle. Specialist ran diagnosis and found long fill code suggest replacing soap being used in the unit and if that does not take care of problem to replace control - No call backs to date. Job completed
Near Pasadena, CA 91105
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer/Dryer Combo - Model # WFW9450WW00 Service Performed: Customer had issue with unit not finishing its cycle. Unit was not heating as well. Specialist ran diagnosis and found no error codes. Also ran quick diagnostics unit went through diagnostics without any issues. Cx wanted me to inspect hot and cold water hoses they seem fine. At this point this unit is working as designed.;
Near Pasadena, CA 91107
Daniel Lopez
Job Details: 05/21/2018
Kitchen-Aid -Refrigerator - Model # KSSC48QTS Service Performed: Customer had issue with unit bottom light not working. Specialist ran diagnosis and found issue with a loose wire on the light socket. Reconnected and tightened wire terminal unit now working as designed.; Job Cmpltd,
Near Monterey Park, CA 91755
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # GX5FHDXVY03 Service Performed: Customer had issue with unit not light being off and unit not cooling. Specialist ran diagnosis and found refrigerator cabinet temperature was at 37 degrees and Freezer cabinet was at 4-5 degrees. These temps are within range of their respective compartment. Also found two of the light bulbs out. Instructed customer to call Whirlpool for light bulb purchase.
Near Covina, CA 91722
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MEDX655DW1 Service Performed: Customer had issue with unit start button not working. Checked unit and found start switch off its bracket. Accessed machine controls mounted start switch back on its position, tested ops unit now working as designed.; Job Cmpltd,
Near Covina, CA 91722
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWC565FW1 Service Performed: Customer had issue with unit not spinning out the clothes. Specialist ran diagnosis and found no error codes. Put unit into manual test mode unit spins and drains as normal. Instructed consumer on loading unit, settings, and features on machine. Unit is working a
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/21/2018
Amana Refrigerator - Model # ASD2575BRW01 Service Performed: Customer had issue with unit not making any ice or dispensing any water. Specialist ran diagnosis and found water line to ice maker broken causing water to leak out prior to reaching ice maker cut off failed portion and installed connector unit tested good ; used 1 WP4373559 (FITTING 5/16 TO 1/4") from stock, Job Cmpltd,
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Range- Model # WGG745S0FS02 Service Performed: Customer had issue with front right burner not igniting. Specialist ran diagnosis and found ight front burner won’t ignite all the time. Found debris in office causing weak gas flow. Fixed and tested all works good at this time.; Job Cmpltd
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # WRS325SDHZ00 Service Performed: Customer had issue with unit dispenser not working or making ice. Specialist ran diagnosis and found water line was linked behind unit and no water was present. Fixed water line and tested all works good at this time. Reset filter light and set temps to recommended.;
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Dishwasher - Model # WDF320PADB Service Performed: Customer had issue with unit not filling with water. Specialist ran diagnosis and found stuck upside down float switch causing the unit to leak into the tub, Calibrated machine and tested all components. Unit is working as designed.
Near Ontario, CA 91761
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Refrigerator- Model # WRS315SNHM00 Service Performed: Customer was having issue with unit shutting off on its own multiple times since they have bought the unit. Specialist ran diagnosis and found unit tripping the breaker a few times a week. Checked amp draw when compressor starting and heater. All works good. Customer is in a new development and may have a faulty outlet or breaker. Plugged unit into different outlet on separate circuit. Customer to monitor see if outlet is bad. All works good at this time.
Near Riverside, CA 92503
Daniel Lopez
Job Details: 05/21/2018
Whilrpool Refrigerator- Model # WRF993FIFM00 Service Performed: Customer had issue with unit not dispensing any water. Specialist ran diagnosis and found unit water valve connector off reinstalled and secured tested all ok
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 05/21/2018
Maytag Refrigerator- Model # MFI2569YEM0 Service Performed: Customer had issue with unit not dispensing any ice or water .Specialist ran diagnosis and found dispenser lever popped out of place not making contact with switch repaired and tested all ok
Near Fontana, CA 92336
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWB725BW0 Service Performed: Customer had issue with unit making a really loud noise when in the spin cycle. Specialist ran diagnosis and found error code f51 , found loose rotor bolt added loctite and tightened , tested verified hi speed spin call completed .
Near Bloomington, CA 92316
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWC565FW0 Service performed: Customer had issue with unit stopping mid cycle once it reaches the rinse cycle. Specialist ran diagnosis and found unit with f7e1 error , checked drive system found belt came off due to loose pulley added loctite reinstalled belt , recalibrated and tested all ok call completed
Near Colton, CA 92324
Daniel Lopez
Job Details: 05/21/2018
Whirlpool refrigerator- Model # WRF560SEYM02 Service Performed: Customer had issue with unit leaking, Specialist ran diagnosis and found a plugged up drain. Cleared all obstructions and reinstalled duck bill. Unit is now working as designed.
Near Los Angeles, CA 90272
Daniel Lopez
Job Details: 05/21/2018
Jenn-Air Range- Model # JDR8895AAS Service Performed: Customer had issue with burner not igniting. Specialist ran diagnosis and found found left rear burner not igniting, switch harness 12002792, found open harness. Removed and replaced 12002792 (swtch-ignr)
Near Victorville, CA 92395
Daniel Lopez
Job Details: 05/21/2018
Maytag Dryer- Model # MGDX6STBW2 Service Performed: Customer had issue with unit not tumbling or drying clothes. Specialist ran diagnosis and found Push to start switch fell off the console making it so that the customer cannot push the switch to start the unit reinstalled switch and made sure it was secured unit tested good at this time; Job Cmpltd
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # WTW4816FW1 Service Performed: Customer had issue with unit being very loud during cycle. Specialist ran diagnosis and found during agitation when rotating the pulley clockwise the transmission shaft moves up causing cam gears to hit each other determined failed transmission and cams gears are failed do to the hitting;
Near Pinon Hills, CA 92372
Daniel Lopez
Job Details: 05/21/2018
Maytag- Dryer - Model # MGDX655DW2 Service Performed: Customer had issue with unit timer not advancing. Specialist ran diagnosis and found imer motor has 120v and turns but timer shaft does not move determined timer has a broken internal gear causing it not to advance replaced timer and retested all checked good timer advanced. WPW10476828 (Control) WPW10642928- (TIMER)
Near Hesperia, CA 92345
Daniel Lopez
Job Details: 05/21/2018
Whirlpool MIcrowave- model # WMH31017FS0 Service Performed: Customer was having issue with unit not recognizing the door is closed. Specialist ran diagnosis and found primary door switch failed has open contacts causing control to not recognize door is open or closed. Replaced switch all tested good ; used 1 W10727360
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/21/2018
AMANA COOKTOP- WHIRLPOOL # AGC6356KFB02 Service performed: Customer had issue with unit not igniting. Specialist ran diagnosis and found none of their burners were igniting. Checked power and polarity to unit it is ok. After further inspection of unit found a shorted spark module and switch harness. As if liquid spilled and caused a short. Informed cx she has to avoid liquid from reaching electrical components. Removed and replaced WPW10110486 (module-spk) and 1 WPW10184468 (harns-wire),
Near El Monte, CA 91733
Daniel Lopez
Job Details: 05/21/2018
WHIRLPOOL WASHER- MODEL # WFW8540FW Service performed: Customer had issue with unit lid locking. It will not unlock after cycle is done. Water is not drained. Specialist ran diagnosis and found error codes f9e1 f5 e4 and f3e1. Inspected further found water pump impeller damaged by foreign objects. Removed and replaced water pump. Drain hose also adjusted with screw on clamp Cleared codes tested ops unit now working as designed
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer was having issue with unit not draining after cycle. Specialist ran diagnosis and found trap to pump had lint build up on it slowing the water flow cleared and retested all checked good ; Job Cmpltd,
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer had issue with unit ice maker being slow when turning. Specialist ran diagnosis and found water valve staying on for too long which was over filling the ice mold and dripping down below. Job complete
Near Malibu, CA 90265
Cher
Job Details: 05/21/2018
Kitchen-aid Refrigerator- Model # KRSC500ESS00. Customer complaint- A constant buzzing sound coming from fridge. Service performed- Upon arrival unit was defrosted. Removed fresh food section drawers and removed evap cover. Checked thermistor and it was not tight on line. Remove and replaced thermistor (W10316760 (THERMISTOR Refer Evap and Refer Compartment). Cut wires and crimp down connector and insulated with shrink tubing. Assembled unit and plugged back in. Service completed.
Near Apple Valley, CA 92308
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Range - Model # WFG320M0BS3 Service Performed: Customer had issue with unit not starting. Specialist ran diagnosis and found that unit has been sitting in storage since purchasing the unit and now installed found gas to oven was off at the valve on the unit turned gas on and oven tested good ; Job Cmpltd,
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/21/2018
Maytag Washer-Model # MHW3505FW1. Customer complaint- soap is leaking out of he dispenser. Service performed- Specialist found washer is leaking thus the bottom section of the door due to a worn out door bellow. Removed and replaced bellows. WPW10340443 (bellows). Service completed.
Near Adelanto, CA 92301
Daniel Lopez
Job Details: 05/21/2018
Kitchen-Aid Refrigerator- Model # KRFC704FPS00 Service Performed: Customer had issue with unit not having any ice. Specialist ran diagnosis and found ice maker motor and ice level sensor checked out okay Thermistor tests open on test 14; control can’t read ice tray temperature. Routed for ice maker--removed and replaced W10908391 (icemaker),
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/21/2018
Amana Dishwasher- ADB1400AGS1 Service Performed: Customer had issue with unit not starting. No power coming from outlet. Specialist tested unit on a different outlet and unit is working as designed.
Near Newbury Park, CA 91320
Cher
Job Details: 05/21/2018
Maytag Washer-Model # MHW5100DW0. Customer complaint- Controls aren't working start button doesn't work. Service performed- the unit is displaying an F3E1 code related with the pressure switch. Contacted tech line and after checked continuity on the pressure switch harness and voltage coming from the main control to the pressure switch (14.6 Vic) tech line advised to replace the pressure switch. WPW10448876 (switch-wl). He remove and replaced switch. Service completed.
Near Los Angeles, CA 91343
Cher
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WRT111SFDM03. Customer complaint- Ice maker fill up line is to short water is dripping inside freezer. Service performed- Specialist found unit had faulty ice maker removed and replaced WPW10315447 (ICEMAKER). Service completed.
Near La Cañada Flintridge, CA 91011
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Dryer- Model # GGW9250PW3 Service Performed: Customer had issue with unit not getting hot during cycle, Specialist ran diagnosis and found gniter glowing and flame coming on. Checked vent found some lint on there but not enough to create issue. After testing further gas coils failed under load when unit was in use. Removed and replaced WP3392519 (FUSE-THRML) tested ops unit now working as designed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/21/2018
Amana Washer-Model # ADB1400AGW1. Customer complaint- Dishes not drying at end of cycle. Service performed- Per specialist customer states unit leaves hundreds of droplets inside unit after wash cycle finishes. Also states heated dry option is being used. Found rinse aid full with cascade. Customer states they used cascade pods and haven't changed their soap. Unit functions as intended. Instructed customer on proper use and care of unit. Service completed.
Near Los Angeles, CA 90041
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Washer- Model # MHW5500FW1 Service Performed: Customer had issue with unit not giving E1F3 error codes and lid staying locked. Specialist ran diagnosis and found error codes f8 e1 and f3 e 1. Checked unit found sediment on hot and cold water valve inlet screen filters. Cleared out sediment and ran water valves a few times to ensure they were working properly. Ran normal cycle and left unit running, called back customer to confirm it completed cycle without issues. Unit now working as designed.; Job Cmpltd,
Near Los Angeles, CA 91342
Cher
Job Details: 05/21/2018
Amana Refrigerator-Model # ASD2575BRW01. Customer complaint- leaking from underneath the unit. Service performed- Specialist stated ice cycles forming from ice maker, leaking down to bottom of unit. Found build up of ice partially obstructing water fill chute. Water was splashing off build up and forming ice cycles in freezer. Removed ice alter and ran hot water over ice maker and removed ice build up. Checked drain in bottom of freezer and all checked good. Good frost pattern. Service completed.
Near Azusa, CA 91702
Daniel Lopez
Job Details: 05/21/2018
Amana Microwave- AMV2307PFS0 Service Performed: Customer had issue with unit venting out of the front instead of the through the vent setup. Specialist ran diagnosis and informed customer that vent fan can be flipped but unit has to come down and her vent needs to be fixed first. Customer to have installer fix issue. All works good at this time.;
Near Santa Clarita, CA 91387
Cher
Job Details: 05/21/2018
Whirlpool Refrigerator-Model # WRF767SDEM01. Customer complaint- all light are out in both sections. Service performed- Specialist found no lights in unit he removed and replaced control board W10830288 (CNTRL-ELEC) plugged unit in and all lights work. Service completed.
Near Pasadena, CA 91104
Daniel Lopez
Job Details: 05/21/2018
Kitchenaid- Refrigerator- Model # KRMF706EBS01 Service Performed: Customer had issue with unit leaking. Specialist ran diagnosis and found unit leaking right from underneath filter inside filter head. Turned water pressure down as unit seems not to leak without water filter; Turned down water faucet and refrigerator is no longer leaking, parts to complete repair.;1 W10267701RP (tube-water) and 1 W10786952 (P REGULATOR) Removed and replaced parts listed.
Near Victorville, CA 92392
Daniel Lopez
Job Details: 05/21/2018
Near Thousand Oaks, CA 91320
Cher
Job Details: 05/21/2018
Kitchen-aid Microwave-Model # KMBS104ESS02. Customer complaint- unit stopped heating food then stopped working all together. Service performed- Specialist said unit is not working and before it stop working unit was not heating. Found no display, fuse is good but still no power. Removed and replaced W10141630 (thrmst-fix) and W10776767 (transformr) and W10776925 (magnetron) and W10891908 (CONTROL) and WP4375079 (thrmst-fix) and WPW10492276 (diode). Service completed.
Near Newberry Springs, CA 92365
Daniel Lopez
Job Details: 05/21/2018
Whirlpool Dryer- Model # WED4815EW1 Service Performed: Customer had issue with control knob not functioning. Specialist ran diagnosis and found 14:41, Timer shaft broke off inside of knob rendering unit useless routed for knob and timer ; Removed and replaced ordrng 1 W10756270 (knob) and 1 WPW10185982 (timer),
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/21/2018
Kitchen-Aid- Dishwasher- Model # KDFE104DSS0 Service performed: Unit taking too long to finish a cycle. Specialist ran diagnosis and found error code for water temp bellow 84 degrees entering machine. Instruct customer to run sink hot before starting unit. Calibrated unit and tested all works good at this time.;
Near Altadena, CA 91001
Daniel Lopez
Job Details: 05/19/2018
Maytag Dishwasher- Model # MDB4949SDZ0 Service Performed: Customer had issue with unit making a loud buzzing noise. Specialist ran diagnosis and found unit no error codes. Also ran quick diagnostic test unit functioning as normal. Noise cx is referring to its the wash motor normal op sound. Explained to cx she stated she just wanted to ensure her unit was working properly as she got it replaced recently. Unit working as designed at this point.;
Near Arcadia, CA 91007
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRS325FDAM04 Service Performed: Customer having issue with unit not making any ice. Specialist ran diagnosis and found no ice in mold ran a forced harvest cycle by jumper wire to t & h points on Ice maker. Unit did not fill when reaching home position. Water valve solenoid failed a continuity test. Also applied 110 volts ac valve did not actuate. WPW10179146 (valve-inlt) was removed and replaced
Near Arcadia, CA 91006
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRT311FZDW01 Service Performed: Customer having issue with door not sealing correctly and scratches on cabinet.. Specialist ran diagnosis and found door gasket working properly. Found top rear liner scratched and broken left side drawer- W10860122-removed and replaced .
Near San Gabriel, CA 91776
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Freezer- Model # WRF989SDAF00 Service performed: Customer had issue with unit leaking water. Specialist ran diagnosis and found unit system restricted. Water is leaking at filter head and at resrvoir. Removed and replaced a W10821719 (reservoir) and a WPW10238156 (FILTER HEAD) . No leaks. Unit working as designed.
Near Los Angeles, CA 90272
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF520PADM7 Service Performed: Customer had issue with unit leaking- Specialist ran diagnosis and found f4 e3 error wash motor intermittent operation causing water splash not over sudsing, found connection at motor loose refasten/ tighten terminals reinsert connector, dishwasher motor working ok. Test dishwasher cleared code, no other problems found, new motor not needed. Dishwasher working at this time.; Job Cmpltd,
Near Baldwin Park, CA 91706
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRT318FMDM00 Service Performed: Customer was having issue with unit coming apart and back panel missing. Specialist ran diagnosis and found torn off back panel. fridge handle broken and liner cracked, Removed and replaced a W10806512 (handle) , W10869714 (contrl-box) ,WPW10170540 (screw), WPW10511911 (bushing) and W11218693 (COVER). Unit is working as designed.
Near Lancaster, CA 93534
Cher
Job Details: 05/19/2018
Maytag Washer-Model # MDB8959SBS. Customer complaint- unit not cleaning dishes properly. Service performed- Specialist found the unit not washing the dishes as well as it used to. Bottom spray arm has physical damage. Turned unit on and motor sounded like it was running but is weak. Removed and replaced WPW10330588 (arm-spray) and WPW10780877 (PUMP&MOTOR). Service completed.
Near El Monte, CA 91732
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF560SAFM2 Service Performed: Customer had issue with unit soap not dispensing . Specialist ran diagnosis and found no power to wash motor. W11085683 (pump&motor) was removed and replaced. Fills, washes, drains, rinses, dries properly. Advised to fill rinse aid dispenser. Advised to have air gap installed by plumber. Complete
Near Palmdale, CA 93552
Cher
Job Details: 05/19/2018
Whirlpool Freezer-Model # WRF736SDAM12. Customer complaint- unit is making loud thunder like noise from under the freezer. Service performed- Specialist found the unit making a noise and the gasket ripped. Not sealing properly. Heard the noise and it was the compressor. Normal noise. Condenser needed cleaning though cleaned. Removed and replaced W10407212 (gasket-fip). Service completed.
Near Duarte, CA 91010
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Washer- Model # WTW4800XQ2 Service Performed: Customer had issue with unit vibrating really bad. Specailist ran diagnosis and found . No error codes. Suspension rods are working properly. Load tested rinse/spin. Instructed customer about unbalanced loads. Gear case , clutch are worn.instructed not to wash mixed loads. Normal suspension rod travel. Complete
Near Monrovia, CA 91016
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW1 Service Performed: Customer had issue with display giving error codes. Specialist ran diagnosis and found unit displaying nl, ld1, ld2,IP on display.load calibrated . Removed and replaced W11024149 (cntrl-elec). Unit is working as designed.
Near Montclair, CA 91763
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Oven- Model # WFG320M0BS0 Service Performed: Customer had issue with unit outer door glass being cracked. Shattered when door was opened. Specialist removed and replaced a WPW10535777-Glass Door . Unit now working to specs
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW0 Service Performed: Customer was having issue with unit making noise and washing clothes. Specialist ran diagnosis found Found wash plate is stripped and error code for thermistor on fill valve. Removed and replaced parts needed. 1 W10902814 (washplate) and 1 W11165546 (VALVE)
Near La Verne, CA 91750
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # WDF330PAHS0 Service Performed: Customer was having issue with unit door not closing. Specialist ran a diagnosis and found strike was bent down and not making contact with latch. Fixed strike and tested all works good at this time.; Job Cmpltd, No parts needed
Near Temple City, CA 91780
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dryer- Model # GGQ8858HQ0 Service Performed: Customer had issue with unit not heating clothes when unit was in cycle. Specialist ran diagnosis and found open thermal fuse. Replaced thermal fuse. Tested ok. Heating, tumbling properly. Complete.; used 1 WP3392519 (THERMAL FUSE) from stock
Near Fontana, CA 92335
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Washer- Model # WTW7300DW0 Service Performed: Customer had issue with unit not finishing cycle and making a loud noise. Specialist ran diagnosis and found error code for shifter fault and wash plate is stripped. Also main control will not complete diagnostics. Removed and replaced clutch wash plate slide and main controW10734521 (slider) W10752283, (washplate) W10754448, (clutch); W10812422 (cntrl-elec) Tested all works good
Near Duarte, CA 91010
Daniel Lopez
Job Details: 05/19/2018
Maytag Washer- Model # MVWB835DW3 Service Performed: Customer was having issue with unit not washing clothes properly. Specialist ran diagnosis, tested unit and checked for error codes. All is working good at this time. Instruct customer on cycle use and how to load machine.
Near Pomona, CA 91767
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dryer- Model # WGD8200YW Service Performed: Customer complaint is dryer is making a worse noise. Found bad idler pulley. Removed and replaced pulley and rollers with dryer repair kit.; used 1 4392067 (DRYER REPAIR KIT) from stock,
Near Rancho Cucamonga, CA 91730
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Refrigerator- Model # WRF989SDAW00 Service Performed: Customer was having issue with unit not cooling in freezer. Specialist ran diagnosis and found unit has sealed system leak in refer evaporator. Found that unit has been worked on before. Harness coming out of cabinet to evaporator harness in refer compartment had corroded and wires had been cut and spliced but fan motor was still not turning. Compressor and dryer have been replaced but not with correct parts. Unit also has a restriction in the cap tube to the three way valve. Because harness has been cut unit is not repairable
Near Rancho Cucamonga, CA 91701
Daniel Lopez
Job Details: 05/19/2018
Whirlpool Dishwasher- Model # KDPE234GPS0 Service Performed: Customer was having issue with unit leaking out of the front and door not closing all the way. Specialist ran diagnosis and found unit is not leveled in the cabinets and is tilted forward causing unit to leak and also door is not closing because legs are not level. Instruct customer to have contractor reinstall dishwasher level and should fix problem. All works good at this time.
Near Palmdale, CA 93552
Cher
Job Details: 05/19/2018
Maytag Dryer-Model # MGDB755DW3. Customer complaint- dryer is barely heating. Service performed- Customer having issues with the unit not heating properly. Checked thermal cut off position and it was below the high limit. He flipped positions between the 2 also notice venting needing correcting. Corrected and unit is working as designed. Service completed.
Near Lancaster, CA 93536
Cher
Job Details: 05/19/2018
Kitchen-aid Refrigerator-Model # KRMF706ESS01. Customer complaint- ice maker not working and unit is leaking inside of the fridge compartment. Service performed- Found the unit not making ice. found no error codes. Ice seems to be melting not staying frozen. Ice box fan working properly. Ice tray thermistor open. Removed and replaced ice maker. (W11188383 (Icemaker). Service completed.
Near Los Angeles, CA 91326
Cher
Job Details: 05/19/2018
Kitchen-aid Refrigerator-Model # KBSD608ESS01. Customer complaint- unit is not dispensing water or ice. Service performed- found inlet valve broken causing unit not to dispense water or ice. Removed and replaced valve (WPW10159842 VALVE-INLT). Service completed.
We serviced a
Whirlpool Refrigerator-Model # ED5KVEXVB00. Customer complaint- unit is not cooling or freezing.
Model Service performed- Found compressor not pumping Freon through system, due to valves inside compressor broken not allowing to pump Freon through system.
Near Los Angeles, CA 91040
Cher
Job Details: 05/19/2018
Installed compressor ( W10233961 (compressor) and tested unit. Charged system with 6.0 oz of R134A freeon and tested unit. Pressures checked good. Found no leaks. Advised customer to allow up to 48 hours for unit to reach proper temp. Service completed.
Near Los Angeles, CA 91331
Cher
Job Details: 05/19/2018
Whirlpool Range-Model # WFG320M0BW0. Customer complaint- having issues closing the door. Service performed- Specialist inspected customers unit found bracket on bottom of door separated from glass. Removed and replaced WPW10535777 (glass-door). Door is now closing properly. Service completed.
Near Bakersfield, CA 93306
Cher
Job Details: 05/19/2018
Whirlpool Refrigerator-Model # WRF535SWHZ00. Customer complaint- unit is has no ice production. Service performed- Specialist found the water pressure is good at dispenser but the fill tube is frozen so he defrosted and reinstalled tube and cycled ice maker to proper fill. Service completed.
Near Bakersfield, CA 93307
Cher
Job Details: 05/19/2018
Whirlpool Refrigerator-Model # WRX735SDBM02. Customer complaint- unit is not cooling in either section. Service performed- specialist inspected unit and found that the control board is dead removed and replaced control WPW10614933 (CNTRL-ELEC) unit kicked on and started to cool. Advised customer to allow 24-48 hours for unit to reach proper temp. Service completed.