Near Thousand Oaks, CA 91361
Joe
Job Details: 05/21/2020
DRYER WHIRLPOOL WED95HEDC0 Units door was misaligned. Aligned door and unit began to function as designed. Job complete.
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 05/21/2020
DRYER WHIRLPOOL WGD5620HW0 Customer stated that the unit is getting F 3E3 error code. Per service pointer removed and replaced service kit tested all works good at this time.
Near Riverside, CA 92508
Kevin
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit deli drawer on the left side not closing. Found weak door springs in adapters causing issue. Ordering door adapters. ; ordrng 1 W11397195 (ADAPTER ) and 1 W11409809 (ADAPTER)
Near Newbury Park, CA 91320
Joe
Job Details: 05/21/2020
DRYER WHIRLPOOL WGD4815EW2 Unit is making a screeching noise due to the rollers being worn. Replaced rollers and unit began to function as designed. Job complete.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Customer stated that the icemaker bin will not come out found icemaker is leaking. Removed and replaced icemaker and fill valve tested all works good at this time.
Near Los Angeles, CA 91326
Randy
Job Details: 05/21/2020
FREEZER KITCHENAID KBSD608ESS01 Removed and replaced compressor. Charged with 7.25 oz of refrigerant. No leaks present. Found now operating properly. Advised temps will reach proper temps within 24-48 hours. Job complete. Working as designed cx had me check if water dispenser working as well okayed. Checked working as designed.
Near Riverside, CA 92503
Kevin
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit not cooling properly in RC. Found evaporator fan spinning slowly and damper not opening all the way. Removed and replaced evaporator motor and diffuser. Tested unit. All tests good.
Near San Miguel, CA 93451
Tom
Job Details: 05/21/2020
DRYER MAYTAG MGDB855DC4 "Ran unit, loud noise during rotation. Manual rotation presents resistance. Blower Wheel damaged, out of alignment with Motor, also caused possible strain to Support Wheels. Order Motor, Blower Wheel, and Dryer Repair Kit./Motor - (W11448775)Dryer Repair Kit - (4392065)Blower Wheel - (WP697772); ordrng 1 4392065 (dryer repair kit) and 1 W11448775 (MOTOR-DRVE) and 1 WP697772 (blower wheel)"
Near Thousand Oaks, CA 91360
Joe
Job Details: 05/21/2020
M/W OTR KITCHENAID KMHC319ESS3 Could not get unit out of wall cavity will return tomorrow customer said his son will be there to help me
Near Patterson, CA 95363
Cruz
Job Details: 05/21/2020
WASHER MAYTAG MVWB835DW4 "Fixed- installed new parts (wash plate, drum assy) calibration 52 passed, auto test 51 passed as well, no leaks, no codes, unit is working as designed, cx ok repair. "
Near Hesperia, CA 92345
Cesar
Job Details: 05/21/2020
WASHER MAYTAG MVW7230HW0 Console was not an assembly still need UI ; schdld next appmnt for 5/21 THU !
Near Los Angeles, CA 91342
Raymond
Job Details: 05/21/2020
REFRIGERATOR MAYTAG WRS321SDHV01 "Replaced controls, diffuser, gasket, defrost thermistor, and door. Tested unit. Unit functions as designed."
Near Tulare, CA 93274
Enrique
Job Details: 05/21/2020
WASHER MAYTAG MVWB765FW3 "Inspected Maytag washer . Customer concerns , washer makes grinding noise during wash cycle . Found rotor and gearcase plastic teeth broken . Need to replace gearcase , rotor and agitator . ; ordrng 1 W11161960 (agitator) and 1 W11393685 (GEARCASE )"
Near Rancho Cucamonga, CA 91737
Tyler
Job Details: 05/21/2020
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Customer stated that the unit is not making ice found ice box fan is not on. Removed and replaced ice box fan tested all works good at this time. Some pasrt not sent to me.
Near Simi Valley, CA 93065
Aaron
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL ED5FVGXWS05 " thermostat almost off , caused the ice to melt , she doesn’t seem to know how the unit works , can not replace the water filter herself ,not enough strength to do it , spoke with son on the unit he is going to replace the filter , reset the controls to factory setting nothing wrong with the unit at this time ,Mrs messed the controls and defrosted the ice to where water was leaking out the dispenser from the melting ice "
Near Moorpark, CA 93021
Aaron
Job Details: 05/21/2020
LAUNDRY WHIRLPOOL MVWB865GW1 "Replaced the valve just dripping on cold , tested unit , Customer instruct on proper operations customer was using for loads on a normal cycle or one of the smaller water level cycles not getting success in getting out a balance really easy because too much clothes not enough water bunching up they have your material together we’re causing it to not spin right set the customer straight on what cycles to use and how to use the machine the unit should work as designed at this point no mechanical problems after test"
Near Simi Valley, CA 93063
Aaron
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW8500BW0 "Unit is not engaging basket is not floating and dropping in place gear grinds needs basket , bearing kit ,wash plate to repair the unit mr declined to repair the unit at this time "
Near La Verne, CA 91750
Jaime
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KSSC48QVS05 Found an ice maker over filling. Replace ice maker and
Near Apple Valley, CA 92307
Darren
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Incorrect install, anticipates bracket screws too small, reinstalled using larger screws."
Near San Luis Obispo, CA 93401
Chase
Job Details: 05/21/2020
DRYER MAYTAG MGDB835DW4 "Loud grinding noise coming from blower wheel, checked for any obstructions, did not find anything in the way of wheel. Will need to replace blower wheel. Ordering part for repair. ; ordrng 1 WP697772 (WHEEL)"
Near Los Angeles, CA 91342
Raymond
Job Details: 05/21/2020
MICROWAVE OVEN KITCHEN AID KEMC308KSS0 "Replaced left hand torsion bar. Microwave door still drops quick. Cx is not sure what part number he installed but correct part number for right hand stainless steel application is WP4452396. "
Near San Luis Obispo, CA 93401
Chase
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM Installed and formed new gasket. All ops now testing out normal. Unit now working by design. Job complete.
Near Santa Clarita, CA 91355
Raymond
Job Details: 05/21/2020
WASHER MAYTAG MVWB835DW1 "Upon arrival cx states unit not filling with water. Found water valve cold side not opening. Replaced water valve and tested, unit functions as designed.."
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/21/2020
WASHER MAYTAG MVWB835DC4 "Upon arrival cx states unit not filling with water. Found shorted valve. Replaced and tested, unit functions as designed."
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/21/2020
OVEN JENN-AIR JJW3830DP02 "Replaced console, control and TOD. Unit still not heating, measured L2 voltage at K3 relay and 23.4 VaC present. Need 115-120VAC. L2 is actually missing. With unit uninstalled removed access panel for home connections and found red L2 wire burnt at wire but. This is an electrical issue cx needs electrician. "
Near Arroyo Grande, CA 93420
Chase
Job Details: 05/21/2020
RANGE WHIRLPOOL MGT8800FZ00 Found middle right knob is busted not allowing for knob to stay on. Also found loose connection to broil ignitor not allowing for broil to come on. Re secured connection and broil now coming on with no problems. All ops now testing out normal. Job complete. Cx needing to get in contact with WPL customer service so that they can send out knob to her.
Near Arroyo Grande, CA 93420
Chase
Job Details: 05/21/2020
WASHER WHIRLPOOL WFW5620HW0 Unit getting crazy off balanced. Found unit with shipping bolts still bolted into tub. Removed shipping bolts. Calibrated then tested. All ops now testing out normal. Unit working by design. Job complete.
Near Winton, CA 95388
Cruz
Job Details: 05/21/2020
WASHER MAYTAG MVWC465HW2 "Need more work- found unit not going into a spin or agitation cycle, checked unit for codes and found f5e7 actuator fault code, f6e1 motor failure, unit will fill & drain. Ordering parts for unit. ; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator)"
Near Oakdale, CA 95361
Lance
Job Details: 05/21/2020
DISHWASHER WHIRLPOOL WDT970SAHB0 "Needs work- unable to diagnose unit due to bottom panel or dishwasher is not able to be removed because of customer flooring. Customer says flooring installed over dishwasher and cannot be removed without cutting flooring out. Advised we need this unit accessible for diagnose and repair. Customer states they will reach out to us, or may buy a new dishwasher."
Near Los Angeles, CA 90046
John
Job Details: 05/21/2020
WASHER WHIRLPOOL MHW8630HC0 The washer had an error code saying a faulty valve. Replaced the hot and cold water valve. Check the water flow which tested good. The washer tested good.
Near Turlock, CA 95380
Cruz
Job Details: 05/21/2020
OVEN WHIRLPOOL WOC75EC7HS01 "Fixed-installed new part (interface) test panel cntrl options are now working as designed, cx ok repair."
Near Los Angeles, CA 91605
Leon
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Replaced ice maker.After running diagnostic check unit working properly as designed
Near Turlock, CA 95380
Cruz
Job Details: 05/21/2020
WASHER MAYTAG MVWP575GW0 "Fixed for fcc- found unit not agitating or spinning, checked unit for codes found none, removed agitator and found hub to be worn out from normal wear, removed bad one and installed new one (hub) reassemble agitator tested unit in a diagnostic test mode it completed filled, wash, drain, spin, no leaks, unit is working as designed, cx ok repair; used 1 W10528947 (HUB) from stock"
Near Denair, CA 95316
Cruz
Job Details: 05/21/2020
DRYER MAYTAG MEDX655DW1 "Needs more work- found drum to be warped causing unit to grind, drum to not spinning properly, it’s grinding when it’s spinning. PSP item. ; ordrng 1 W10899578 (drum)"
Near Oxnard, CA 93033
Hector Zuleta
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW7120HW0 "Customer is concerned of washer start for itself. I set the unit in diagnostic and there was a F8E6 code (Water hazard). I checked the unit and I found the flood switch activating the drain pump due to leaking cold water solenoid, also a damaged door switch strike. Ordered both and rescheduled.; ordrng 1 W11220230 (valve) and 1 W11457841 (STRIKE )"
Near Turlock, CA 95382
Cruz
Job Details: 05/21/2020
DISHWASHER KITCHENAID KDTE404DSS0 "Fixed- installed new parts (cntrl elec, panel cntrl ) put unit in a diagnostic test mode it completed filled, wash, drain, heated, no codes, no leaks, unit is now working as designed, cx ok repair."
Near Los Angeles, CA 91356
Randy
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Found no ice made. Freezing in freezer. Foods are good and solid Cx states all temps are good. Per techline run tests. Ran tests passed. Per techline disconnect deli drawer. If ice is made then replace deli drawer. Waiting for ice maker to work or not. Making a pseudo job for Friday to call customer. ; schdld next appmnt for 5/22 FRI !
Near Paso Robles, CA 93446
Tom
Job Details: 05/21/2020
REFIRGERATOR AMANA ABB1921BRW00 "Ran Harvest Cycle for IM, good rotation, no water when called. Visual inspection shows frozen Fill Tube, order and replace Water Valve, tech will reinforce seal with Permagum./Water Valve - (WPW10279909); ordrng 1 WPW10279909 (valve-inlt)"
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 05/21/2020
WASHER MAYTAG MVWC565FW2 Customer was concerned of washer not draining de water out. I checked the unit and I found Drain Pump connector loose. Adjusted connector and ran a manual and automatic diagnostic test. Tested ok.
Near Paso Robles, CA 93446
Tom
Job Details: 05/21/2020
RANGE WHIRLPOOL WEG745H0FS0 "Found unit with F2E1 error code. Attempted hard reboot, UI returns but is not responding, lapsing into F2E1 error code. PreID part of Control Panel is not correct part, break down shows that UI is now a separate part, Whirlpool change to part ordering. Order and replace Touch Panel, UI Control Board, and Membrane./Control Board - (W10885069)UI Control Board - (W11122852)Membrane - (W10728529)/NOTE - PARTS OUT OF STOCK, RESCHEDULE CUSTOMER ON PART AND TIME AVAILABILITY; ordrng 1 W10728529 (swtch-memb) and 1 W10885069 (cntrl-elec) and 1 W11122852 (cntrl-elec)"
Near Nuevo, CA 92567
Kevin
Job Details: 05/21/2020
REFRIGERATOR MAYTAG MFW2055FRZ00 Unit not cooling and freezing everything in freezer. I found that the freezer rails failed and caused door to shut crooked and damage ice maker. Ordering rails and ice maker. Instructed customer not to use unit due to freezer door not sealing at all. ; ordrng 1 4317943 (icemaker only) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 05/21/2020
WASHER WHIRLPOOL MVWB835DW4 Customer was concerned of washer not finishing the cycle. I set the unit in diagnostic and there was a F3E1 code (Pressure System Fault). I checked the unit and I found the pressure switch hose clogged. I removed the restriction and ran a manual and automatic diagnostic test. Tested ok.
Near Montebello, CA 90640
Francisco
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM Found ice ball on right hand side. Different issue than last visit. Tested thermistor it passed and damper also ok. Tech line advised replacing both. Due to cx stating food in freezer melts then freezes up again.Sr#7727876509 Joel.; ordrng 1 W10594330 (elect damper) and 1 WPW10422363 (harns-wire)
Near Paso Robles, CA 93446
Tom
Job Details: 05/21/2020
WASHER WHIRLPOOL WFW6620HC0 "Customer states that unit is still draining on its own. Videos presented by customer show draining noise while unit is unplugged. No standing water in unit, Drain Hose secure. Visual inspection shows that there is a gravity drain line installed next to unit drain line, customer states that noise is always between 0200 and 0300. Tech informed customer that unit can not drain while unplugged, informed customer that the gravity drain is the only thing that can make the draining noise, customer confirms. No damage to unit or home from tech, job closed."
Near Moreno Valley, CA 92553
Kevin
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Gained access to RC evaporator and found that fan motor was shorted, once I installed fan motor everything started working again. Other parts not needed at this time. All tests good."
Near Rialto, CA 92377
Tyler
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Unit is working
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Found ICEMAKER bad will not cycle; ordrng 1 W11026493 (icemaker)
Near Montebello, CA 90640
Francisco
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Removed and replaced evap fan motor, thermistor and control box. Also used washers to adjust doors. Heat treated gasket for proper closure. Unit now checks ok."
Near East Los Angeles, CA 90022
Francisco
Job Details: 05/21/2020
DRYER WHIRLPOOL WGD8000DW4 "Removed and replaced ui console,tested ops, unit now checks ok"
Near Bakersfield, CA 93305
Michael
Job Details: 05/21/2020
WASHER WHIRLPOOL WFW5620HW0 Cx states unit shakes a lot during cycles when washing husbands work cloths. Showed cx video of a knocking sound emitting during spin cycle. In video clearly shows tub moving but sound is from drain hose tapping tub from oob loads.Verified tub has proper tension on suspension for cxRan service test 12 and unit passed all cycles smoothly as designed. No functional faults to report.Techline is down cannot get Sr #Went over proper loading and soap use and water retention in heavier clothing Job complete
Near Clovis, CA 93611
Timothy
Job Details: 05/21/2020
WASHER WHIRLPOOL MTW6700TQ0 Unit showing an F51 code which is a RPS failure.Ran a service test and found water and oil has leaked on the motor and RPS assembly. The bearing is noisy in spin. Unit will need a new bearing assembly and RPS sensor. The RPS comes as a kit which requires a full harness change. The old bearing must be hammered out and the new one pressed back in.; ordrng 1 W10183157 (kit)
Near Los Angeles, CA 91402
Antonio
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Checked ice maker found sensor arm came off position. Reinstalled sensor arm and tested ice maker. Working ok.
Near La Puente, CA 91746
Stephen
Job Details: 05/21/2020
RANGE - GAS WHIRLPOOL WFG535S0JZ0 Ran diagnostics. No error codes found. Per customer clock is losing time( a few minutes to a few hours ). Called tech line. Per tech line solar power can cause this issue. Instructed customer to call electrician or solar company. Complete.
Near Kingsburg, CA 93631
Jonathan
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Found white power on freezer door and bottom kick plate like salt unable to deteriorate where it’s coming from cleaned up called tech witch is down
Near Visalia, CA 93277
Frank
Job Details: 05/21/2020
WASHER WHIRLPOOL WFW75HEFW0 Customer stated not in washing at times sometimes it works then doesn’tPerformed diagnostics Found off the wall error codes Recommend replacing main board ; ordrng 1 W11201274 (cntrl-elec)
Near Fresno, CA 93720
Timothy
Job Details: 05/21/2020
DISHWASHER KITCHEN AID KDFE104DSS Installed sump assembly. Tested unit. Unit checks ok. No leaks noted.
Near Visalia, CA 93292
Frank
Job Details: 05/21/2020
WASHER MAYTAG MVWC425BW1 Customer stated rubbing noise during wash Performed diagnostics Found gear case wornSounds like a jet engine Will order new gear case; ordrng 1 W11035747 (gearcase)
Near Clovis, CA 93611
Timothy
Job Details: 05/21/2020
DRYER MAYTAG MEDB755DW2 Found an open exhaust fuse. Unit needs to be pushed back so the garage door can open with crushes the vent tube. Replaced safety fuse and tested. Unit operating as designed.
Near Exeter, CA 93221
Frank
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW8500DC Customer stated start button doesn’t workPerformed diagnostics Found console is defective Installed new consoleTestedPassedJob completed
Near Visalia, CA 93292
Frank
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Customer stated freezer light is now offPerformed diagnostics Will order module ; ordrng 1 W10695459 (module)
Near Visalia, CA 93277
Frank
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Customer stated no making ice Performed diagnostics Found defective ice maker harnessWill order ice maker.
Near Fresno, CA 93727
Timothy
Job Details: 05/21/2020
OVEN WHIRLPOOL WOS72EC0HS01 Found stripes on the UI display. Replaced UI.
Near Bakersfield, CA 93307
Dane
Job Details: 05/21/2020
WASHER MAYTAG MHW8200FW On arrival only the drain pump would run when the unit was powered on. Found the water level switch shorted. Removed and replaced switch and tested unit. Unit functions normal now; used 1 WPW10448876 (SWITCH-WL) from stock
Near Fresno, CA 93727
Timothy
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer states the unit would shut off. When this happens there are no lights inside or on the UI. The customer has to cycle power to the unit to get it to work. It is almost a daily occurrence now. When I inspected the unit I found the deli UI is not lit and the the interior lights are not on. Called WPTS who said to replace the controls since the unit is operating correctly after the power was cycled. (It is necessary to remove power when disconnecting control boards to troubleshoot); 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)
Near Bakersfield, CA 93305
Dane
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW7000DW4 Upon arrival of the unit would not complete a cycle. Found the unit with faulty control board. Removed and replaced control board and tested unit. Unit functions normal now
Near Fresno, CA 93711
Irvin
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW7300DW0 "F0/E5-OFF BALANCE, F2/E1-UI STK KYThe unit has two error codes. The codes cleared. The suspension is weak. The slider is grinding. The clutch is loud. ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130359 (suspension)"
Near Manteca, CA 95336
William
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Greased door gaskets, to improve FF door seal, found door switch not being actuated by door liner, ordered door spacer for unit.; ordrng 1 2177331 (plastic-sq)"
Near Bakersfield, CA 93306
Dane
Job Details: 05/21/2020
LAUNDRY MAYTAG MVWC565FW1 Upon arrival the unit would not fill with water. Found th cold water valve faulty. Removed and replaced valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93306
Dane
Job Details: 05/21/2020
RANGE WHIRLPOOL SCS3017RQ03 On arrival the customer tried to take the screws off of the burners himself and snap them off. Unit would need new burner head and a new switch harness for the pre-existing problem. Quoted customer, Customer declined and decided to replace the unit
Near Ripon, CA 95366
William
Job Details: 05/21/2020
DRYER WHIRLPOOL WED8500DC1 "Disassembled dryer, Found loose blower wheel, tightened blower wheel, removed stuck dryer sheets, ran test cycle, unit operating as designed."
Near Santa Clarita, CA 91350
Raymond
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Need to be in home with tech line for call. Arrival time for ticket was after tech line closed. rescheduled cx for a time during tech line hours"
Near Port Hueneme, CA 93041
Joe
Job Details: 05/21/2020
DRYER WHIRLPOOL WGD5000DW3 I need a motor and thermal fuse; ordrng 1 279827 (motor!dryer) and 1 WP3392519 (thermal fuse)
Near Los Angeles, CA 91345
Antonio
Job Details: 05/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Deiced evaporator coil in fresh food and replaced evaporator fan assembly. Working ok.
Near Los Angeles, CA 91436
Randy
Job Details: 05/21/2020
MICOWAVE JENN-AIR JMW2427DS01 F6e6Lost communication and won’t start microwave. Needs new controls. Microwave won’t run. ; ordrng 1 W11179310 (cntrl-elec) and 1 W11236900 (console) and 1 WPW10260060 (cntrl-elec)
Near Los Angeles, CA 91345
Antonio
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW5000DW3 Ran diagnostics and found unit operates per mfg.’s specifications. Ran calibration mode. And checked level. Working ok.
Near Castaic, CA 91384
Randy
Job Details: 05/21/2020
DRYER MAYTAG MGDB765FW0 No heat concern. Also seal came off. Replaced door. Now seals. Needs thermal fuse. Scheduled for Saturday; ordrng 1 W10909685 (fuse-thrml) and 1 WP8573713 (thermal cut off fuse) and 1 WP8577274 (thermistor)
Near Los Angeles, CA 91403
Randy
Job Details: 05/21/2020
WASHER MAYTAG MVWC200XW0 Unit is not leaking I fixed that issue. making loud noise. And shakes. Ran diagnostics Found normal ops. makes sound found makes nnoise in spin cycle. Showed client. She points out noises. Said it’s normal. Cam and pump. Cx declined. Found nothing wrong with unit but client said he hears squeak something loose. Checked unit nothing loose. Job complete.
Near Los Angeles, CA 91405
Randy
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Found concern turned off and cx had loud noise coming from. He unplugged unit since Friday, plugged in found no more noise. I plugged in unit and all ops normal at this time. Cx instruct on use and care of unit.. Referred to whirlpool. Operating as designed job complete"
Near Los Angeles, CA 91304
Danny
Job Details: 05/21/2020
DISHWASHER KITCHENAID KDTE254ESS0 Leaking water Found unit leaking from diverter valve Replaced sump assy Reinstall and ran a self diagnostics test unit completed with no leaks and no issues unit is working properly
Near Los Angeles, CA 91311
Danny
Job Details: 05/21/2020
MICROWAVE MAYTAG MMV1174FZ Unit is sparking and not heat Found unit sparking Possible due to the grease build upNeed to order parts and rs call 2man job unit is full of grease ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)
Near Fresno, CA 93705
Irvin
Job Details: 05/21/2020
WASHER MAYTAG MVWB765FW3 "F0/E3-OVR LOAD, F0/E5-OFF BAL, F7/E9-LCK RTR, The unit will not agitate the rotor is locked. Replacing gearcase clutch and slider. Center seal is leaking ; ordrng 1 W10734521 (slider) and 1 W10817398 (clutch) and 1 W11134159 (gearcase)"
Near Bradbury, CA 91008
Juan
Job Details: 05/21/2020
REFRIGERATOR KITCHEN AID KBSD608ESS01 "Replaced air damper and ice container. Unit is dispensing ice properly, and damper is working fine as well."
Near Riverbank, CA 95367
Lance
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW4815EW0 "Fixed- 122.5v to drain pump and not draining. Removed all water and replaced faulty drain pump motor. Ran calibration and passed, auto test passed “NO” Leaks. Unit is now fully operational and fully draining ok"
Near Fresno, CA 93720
Irvin
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed power from the fridge. Replaced parts. . Assembled unit. Powered cycled on. Set temps. All ops normal.
Near Manteca, CA 95336
William
Job Details: 05/21/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked voltage at p8 pin 1 pin 2 at 1.2 Volts dc, defrost thermister voltage, replaced main control brd, checked test #77, tested ok, unit cooling at this time."
Near South El Monte, CA 91733
Juan
Job Details: 05/21/2020
WASHER WHIRLPOOL WTW5000DW2 "Replaced motor capacitor. Calibrated unit, checked ops. unit’s checks fine."
Near Burbank, CA 91504
Leon
Job Details: 05/21/2020
FREEZER JENN-AIR JSC23C9EEM00 Replaced all selected parts After running diagnostic check unit working properly as designed
Near La Puente, CA 91746
Stephen
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Not a recall. Not cooling. Found FC iced up. Per diagnostics open defrost thermistor. Found open heater circuit. Unit MUST be completely defrosted for 2 days before service.; ordrng 1 W11196400 (CONTROL) and 1 W11405276 (HARNESS- EVAPORATOR FAN) and 1 WPW10384183 (THERMISTOR ) and 1 WPW10495967 (HEATER- DEFROST )
Near Modesto, CA 95354
Lance
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Fixed- found water leaking from filter head assembly. Found faulty filter head. Replaced filter head assembly, and tested ok no leaks. Installed new water filter that customer had and tested ok. Please drain about 2gallons of water before use. Unit is now fully functional"
Near Pomona, CA 91768
Stephen
Job Details: 05/21/2020
REFRIGERATOR MAYTAG MSF21D4MDM01 Replaced diffuser assembly. Unit is cooling properly at this time. Instructed customer to allow 3 days for temps to stabilize. Complete.
Near Rancho Cucamonga, CA 91730
Stephen
Job Details: 05/21/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 "Replaced ice maker and FC LED. Installed adaptor kit per service pointer # W10842568. Unit is cooling properly at this time. Ran diagnostics # 56,57, and 45. Ice maker is harvesting and filling properly at this time. Instructed customer to allow 2-3 days for ice. Complete."
Near Beverly Hills, CA 90210
Isidore
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Robert SR # whirlpool system downCustomer states refrigerator too coldChecked refrigerator operation very top shelve measured approximately 38- 34 degrees Fahrenheit front to rear . Per tech support in freezer settings set to fullest position, in refrigerator set 1 setting lower to help with refrigerator getting to cold.customer instruct setting use , refrigerator does not need to be at recommended setting to get desired Results and can change as needed"
Near Bakersfield, CA 93308
Erick
Job Details: 05/21/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Cycled unit and found unit opeearitn as design. Accessed fan and compressor and ensure nothing vibrating against cabinet. Safely reposition tubing. Unit passed alll tests. Job complete
Near Fontana, CA 92337
Jaime
Job Details: 05/21/2020
REFRIGERATOR/TOP WHIRLPOOL WRT314TFDW05 "Found lots of condensed moisture, and icicles all inside. Due, to prolonged defrost cycle. Due, to the bimetal defrost disconnected from its place. Reconnected it on its place"
Near Fontana, CA 92337
Jaime
Job Details: 05/21/2020
REFRIGERATOR/TOP WHIRLPOOL WRT314TFDW05 "Found lots of condensed moisture, and icicles all inside. Due, to prolonged defrost cycle. Due, to the bimetal defrost disconnected from its place. Reconnected it on its place"
Near Tulare, CA 93274
Enrique
Job Details: 05/20/2020
WASHER MAYTAG MVWB835DW4 "Inspected Maytag washer . Customer concerns , not advancing wash cycles . Found long fill error code . Installed new valve , part was in return list from J#310128 . Performed calibration , ran rinse & spin cycle test . All functions tested normal . No leaks . ; used 1 W11165546 (VALVE ) from stock"
Near Hesperia, CA 92345
Darren
Job Details: 05/20/2020
DRYER WHIRLPOOL WGD5000DW3 "Dryer tested out okay, long vertical vent may need to be cleaned professionally, dryer temperature fall is slower than expected."
Near Stevenson Ranch, CA 91381
Joe
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Units ice maker heater is not functioning causing ice to not slide off ice maker. Replaced ice maker with ice maker from truck stock. Job complete.; used 1 W10882923 (ICEMAKER) from stock
Near Los Angeles, CA 91304
Joe
Job Details: 05/20/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 Replaced control tested unit and unit is now functioning as designed. Job complete.
Near Los Angeles, CA 90065
Leon
Job Details: 05/20/2020
DRYER MAYTAG MGDB835DW3 Cx states that unit is not working properly.After running diagnostic check find error code F4E3F2E1F6E3; ordrng 1 W10833003 (cntrl-elec)