Near Fontana, CA 92335
Daniel P.
Job Details: 08/22/2018
whirlpool washer WTW5000DW1 Washer not spinning and noisy found stripped hub and gcase splines , gcase leaking oil onto belt and pulley , needs gcase , pulley , hub and belt allow 2 job call count tight area washer will have to be moved to be serviced.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt), replaced gcase , pulley , hub and belt tested checks ok call completed
Near Moreno Valley, CA 92555
Daniel P.
Job Details: 08/22/2018
whirlpool dishwasher WDT720PADM2 Customer complaint dishwasher will not start , found door catch not properly installed, repaired and tested all ok call completed
Near Redlands, CA 92373
Daniel P.
Job Details: 08/22/2018
WHIRLPOOL DISHWASHER WDT710PAHZ1 Customer complaint dishwasher leaking , found door seal not sealing properly and set dispenser not opening properly, installed new door seal and dispenser, tested for 20min all ok call completed
Near Riverside, CA 92505
Kevin
Job Details: 08/22/2018
roper dryer RGD4516FW0 Unit not turning drum during operation. I found broken belt and worn idler pulley. I replaced parts with dryer repair kit. Tested unit. All tests good
Near Moreno Valley, CA 92553
Kevin
Job Details: 08/22/2018
WHIRLPOOL WASHER MVWX655DW1 Customer has water leaking in multiple spots. The cold valve was leaking so I removed and replaced cold valve. The faucets on the wall are leaking and when the washer drains, water runs out of customers wall at the base. I fixed leak with washer and instructed customer to call a plumber to correct other leaks. All tests good with washer. ; Job Completed.
Near Burbank, CA 91504
Raymond
Job Details: 08/22/2018
whirlpool washer WFW92HEFC0 Upon arrival unit had F5E3 fault code. Tested and found bad latch. Replaced latch and tested, unit functions normal now.; used 1 WPW10443885 (LATCH)
Near Los Angeles, CA 91331
Randy
Job Details: 08/22/2018
whirlpool refrigerator WRF757SDEM01 Upon arrival RC evap frosted. Needs motor and harness.; ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), replace fan harness and support tested unit unit functions normal now; Job Cmpltd
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/22/2018
whirlpool refrigerator WRB322DMBW00 upon arrival customer stated that unit was not level door was hard to open it feels like door is sealing to good that it becomes hard to open lowered legs functions as designed
Near Los Angeles, CA 91304
Billy J.
Job Details: 08/22/2018
whirlpool rerigerator WRF555SDFZ05 upon arrival cx stated same complaint as previous tech that sometimes it breaks the bigger ice cubes and some times it does not cx states this has happened on and offsince they bought unit cx states unit makes loud noise one or twice per month per techline ice breaking is normal but noise can’t do anything till we here the noise auger motor already replaced cx stated did before and after repair job complete unit works as desighned for now
Near Los Angeles, CA 91325
Billy J.
Job Details: 08/22/2018
whirlpool refrigerator WRX735SDHZ00 Upon arrival icemaker not cycling no voltage turned unit off turned unit on icemaker cycled job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/22/2018
MAYTAG WASHER MVWB725BW0 upon arrival customer stated unit was leaking and making load grinding noise found unit had bad bearing removed and replaced from truck stock retested job complete no leaks at this time job complete; used 1 W10435302 (BEARING)
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 08/22/2018
WHIRLPOOL FREEZER WRT518SZFM00 Upon arrival cx states ice build up in freezer. Found ice build up all over evap cover. Evap fan motor not running. Ordering new evap motor. Rescheduled cx for 8/14 for am ; ordrng 1 W10850162 (orifice) and 1 WP2163777 (blade-fan) and 1 WP2315539 (motor-evap), Removed and replace all listed parts. Unit now moving as designed. Cx approves repair atbthis time. No dents dings or scratches caused by tech
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/22/2018
KITCHENAID DISHWASHER KUDC20CVSS Upon arrival customer states dw is making a loud noise and dishes are still dirty after cycle. Ran dishwasher. Noise went away after about 5-10 seconds into cycle and never started again. All functions are normal. Spray arms are functioning. Sump is functioning as designed. Found no problems at this time.
Near La Cañada Flintridge, CA 91011
Bryan Dunn-Wilson
Job Details: 08/22/2018
whirlpool range WFG320M0BW0 Upon arrival customer states glass door com8ng apart. Found bracket on bottom of door is broken and glass won’t re stick to bracket. Ordering glass door. ordrng 1 WPW10535777 (glass-door), Removed and replaced glass door. Tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91354
Bryan Dunn-Wilson
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRF555SDFZ05 No ice production. Arrived bin was full of ice. Explained to customer that if the arm extension is lifted in any way the ice maker will not produce ice. Instructed customer on how to ensure is maker is working. Jumped ice maker. Ice maker cycled and filled functioning as designed.
Near Los Angeles, CA 91331
Kenneth
Job Details: 08/22/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Low ice due to poor cooling. Fridge evap all frosted over. Ordering new thermistor and evap motor will relocate thermistor on return visit. ; ordrng 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire), Removed and replaced all parts. Relocated thermistor to appropriate location for unit not operate as designed . Informed customer. Customer approves job at this time no dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91601
Kenneth
Job Details: 08/22/2018
whirlpool refrigerator URB551WNGZ Upon arrival unit was unplugged and pulled from wall. Plugged unit in and inspected, compressor running but no heat transfer. Lights and fans work. Most likely sealed system issue. Ordering compressor.; ordrng 1 WPW10507886 (compressor),
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/22/2018
whirlpool refrigerator WRS325FDAM01 pon arriving tested unit and ice maker would not fill. Pulled unit out and found water damage from cracked water line. Removed and replaced water line. No more leaks. Ice maker fill line was iced over. Removed ice and ice maker now fills properly.No dents dings or blemishes on unit caused by technician
Near Bakersfield, CA 93304
Erick
Job Details: 08/22/2018
FRIGIDAIRE REFRIGERATOR LFTR1821TF Found fan blade from condenser motor hitting housing causing to make noise and over heat compressor. Removed fan blade and motor. Repaired, realigned and secured fan blade and motor. Fan is now sitting in proper position. Unit is now cooling with no noise. Job compIf issue persists please order new compressor
Near Bakersfield, CA 93308
Erick
Job Details: 08/22/2018
FRIGIDAIRE REFRIGERATOR FFSC2323LE Upon arrival found unit not cooling causing it not to make ice. Unit had 5yef error causing it not to cool. Fan motor not running causing no cool. Accesed motor and found bad connector on motor. Repaired connector and secured main wiring harness. Retested it and units motor is now running and display no longer has error. Unit is now cooling. Job completed
Near Bakersfield, CA 93314
Erick
Job Details: 08/22/2018
whirlpool refrigerator WRF535SMBM00 Found units cam misaligned causing door not to aligned rail and not allowing it to close. Resitslled and secure cam and hinge. Re tested and t with cust and door closes and opens with no errors. Job comp
Near Tulare, CA 93274
Erick
Job Details: 08/22/2018
kitchenaid refrigerator KSRL25FRST04 Cycled unit ice maker and found heater not engaging causing it not to dispense ice.,unit will need new ice maker; ordrng 1 2198597 (icemaker assy), Installed new ice maker. It cycled and filled with no errors. Job comp
Near Visalia, CA 93292
Erick
Job Details: 08/22/2018
frigidaire refrigerator LFHB2741PF Called techline and spoke with William, after going through diagnostics found heater not coming on causing unit to over freeze evap.er techline to replace heater and main board ; ordrng 1 242094802 (heater-defrost) and 1 5304502780 (board-main power) Installed new parts on unit. Defrosted evap and set temp to correct setting. Unit tested normal ops.
Near Delano, CA 93215
Erick
Job Details: 08/22/2018
maytag dryer MGDX655DW2 Cycled unit and found it not heating due to loose connection at thermal cut off causing it not to heat. Repaired connector and secured harness to fuses. Retested it and it now cycles and heats.
Near Delano, CA 93215
Erick
Job Details: 08/22/2018
whiirlpool dryer WGD5000DW Cycled unit and found unit not heating due to blown thermal fuse. Replaced fuse, retested it, it now cycles and heats. Job comp ; used 1 WP3392519 (THERMAL FUSE)
Near Wasco, CA 93280
Erick
Job Details: 08/22/2018
maytag washer MVWB835DW0 Cycled unit and found motor making extremely loud noise.accesed motor and found teeth on slider and cap completely worn. Teeth are no longer engaging causing unit not to wash or advance. Both will need to be replaced; ordrng 1 W10734521 (slider)
Near Lemoore, CA 93245
Enrique
Job Details: 08/21/2018
whirlpool dryer WGD8000DW1 Inspected a whirlpool dryer . Customer complaining , unit making squeaky noise . Defective pulley . I installed new dryer repair kit , truck stock . All functions checked normal . ; used 1 4392067 (DRYER REPAIR KIT)
Near Corcoran, CA 93212
Enrique
Job Details: 08/21/2018
GE FREEZER GSE25HMHBHES Inspected a Ge refrigerator . Customer complaining , ice maker making noise/leaking . Double fill . Installed new ice maker and valve . All functions checked normal at time of service . No leaks
Near Paso Robles, CA 93446
James
Job Details: 08/21/2018
WHIRLPOOL OVEN WFG505M0BS2 Found unit not sending signal to ignighters. Also found door gasket worn and broken ordering new gasket. Ordering new cntrl elect. ordrng 1 W11126814 (CNTRL ELECT) and 1 WPW10535778 (gaskt-door), Removed and replaced old gasket with new. Unit now seals correctly. No dents, dings, or blemishes on or around unit caused by tech
Near San Luis Obispo, CA 93401
Enrique
Job Details: 08/21/2018
MAYTAG MICROWAVE MMV4206FZ3 Customer stated that unit would occasionally make a grinding/sliding noise. Could not recreate noise. Unit is heating properly at this time. Gave customer personal cell number and told them to record noise to help centralize problem. Unit is functional at this time
Near Santa Maria, CA 93455
James
Job Details: 08/21/2018
WHIRLPOOL COOKTOP CCG2523W Installed center burner Venturi and tested unit. Unit igniting in wrong order. Opened unit and inspected wired going to igniters and found igniter wires mis matched. Re arranged wired to correct components. Tested unit and unit now functioning as intended.
Near Reedley, CA 93654
Timothy
Job Details: 08/21/2018
WHIRLPOOL DISHWASHER WDF520PADW Inspected unit by running a few service cycles. I could not duplicate a leak. The only thing I did that might have repaired it was push in the seal to check if it was set correctly. No leaks noted. Unit checks ok.
Near Reedley, CA 93654
Timothy
Job Details: 08/21/2018
whirlpool washer WTW5000DW1 Plugged in unit and it attempted to drain. Tapped on drain pump until unit drained. Removed pump and found a bobby pin it the drain line . Removed and tested. Unit operating normally. Instructed customer to watch items that are in the clothes to avoid reoccurrence. Informed customer that this is typically not covered but I would repair this a s a courtesy. Unit operating normally. No leaks noted.;
Near Dinuba, CA 93618
Timothy
Job Details: 08/21/2018
frigidaire washer Customer states the unit is not washing and ripping the clothes. Found the drain pump is not working so I can’t drain the rancid water that is in the unit. Unit needs a new drain pump. When the water is drained and I find what has stalled the drain I might did the contents were what was ripping the clothes. The tears look like they are from twisting or getting stuck between the basket and bellow. Inspection of the bellow leads me to believe the unit is being overloaded. Pump boot looks like it is about to break.PRIOR TO INSTALLATION THE UNIT NEEDS TO BE COMPLETELY DRAINED OF WATER. ANY WATER LEFT IN THE UNIT WILL END UP ON THE GARAGE FLOOR. IF THE UNIT IS NOT DRAINED THE REPAIR WILL BE POSTPONED UNTIL THE UNIT IS IN SERVICEABLE CONDITION. Note that the hot water valve leaks so it is turned off most the times.; ordrng 1 134455900 (hose,drain) and 1 137221600 (pump) and 1 137518800 (filter),tarted removing parts and found the unit is chewed up by rodents. As mentioned o
Near Dinuba, CA 93618
Timothy
Job Details: 08/21/2018
whirlpool dryer WED4815EW1 Inspected unit and found the power to the unit is incorrect. There is no 220vac and L1 drops out when the PTS is pushed. Cycled breakers several times and found the unit working correctly.; Job Cmpltd
Near Kingsburg, CA 93631
Timothy
Job Details: 08/21/2018
FRIGIDAIRE AR CONDITIONER FFPA1422U1 Called ETS and was told to order the cord and to check the wall outlet. Told that the usual cause for this is s loose outlet. Recommended the customer change the outlet to,avoid reoccurrence. 81929924. Inspected outlet. It seemed looser that other ones but I can not tell if this happened after or was present before. Customer does not want the unit repaired and will try other routes.; ordrng 1 5304518127 (POWER CORD)
Near Sanger, CA 93657
Timothy
Job Details: 08/21/2018
WHIRLPOOL WASHER WFW75HEFW0 Installed latch. Tested unit unit checks ok.
Near Clovis, CA 93612
Ian
Job Details: 08/21/2018
WHIRLPOOL WASHER MVWB865GC0 found unit had nothing mechanically wrong with it. Customer did not understand how certain features worked. Provided full customer instruct on cycle and soap usage, as well as washing theory. Otherwise no failures at time of visit.; Job Cmpltd
Near Fresno, CA 93706
Ian
Job Details: 08/21/2018
FRIGIDAIRE REFRIGERATOR CRTE182TW0 Tech found unit unplugged upon arrival. Plugged in and tested. Compressor start device clicks but compressor doesn’t come on. Compressor tests good. Installed start device from stock. Unit now test good and begins all cooling functions. Advised customer to allow 24 hours for unit to regulate temperature before reloading
Near Fresno, CA 93706
Ian
Job Details: 08/21/2018
maytag washer MVWB880BW0 Drum friction error found stored in control four times. Found rotor stater had mechanical friction against plastic backing plate. This was caused by previous service companies repair. Adjusted plastic plates and wiring. Unit is now free of mechanical friction but has worn suspension. Replaced suspension from stock. Unit now test good.; Job Completed
Near Madera, CA 93638
Irvin
Job Details: 08/21/2018
frigidaire refrigerator the ice maker not producing ice. Cycled ice maker failed to put water in mold. 2attempt same result. Power to valve is good. Replacing valve and ice maker. ; ordrng 1 241798231 (ICE MAKER) and 1 242252702 (valve), Removed power. Installed valve and IM. completed assembly of unit powered, and returned to place. Advanced IM, cycled and filled all ops normal. ; Job Cmpltd,
Near Los Banos, CA 93635
Irvin
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 The fresh food section is warmish. The dampener is frozen closed. Opened to allow air to flow more to fresh side. The return is clear. Customer reports food loss the unit got warm. The thermostat, sticks intermittently. The ice box container failed melted ice froze in bottom if bucket. Getting ice crack then busted open. ; ordrng 1 WPW10151374 (diffuser) and 1 WPW10558423 (ice-contnr) and 1 WPW10583800 (thermostat) Removed power replaced the components. All ops normal. Allow 24 hrs to establish cool
Near Los Banos, CA 93635
Irvin
Job Details: 08/21/2018
whirlpool microwave WMH78019HW0 The microwave door has damages and is not operable fully. Removed power, replaced door. Powered unit set time, test for operation passed. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 08/21/2018
whirlpool dryer WED7500GC0 The dryer will not tumble, buzz only. Found the idler pulley and belt bounded together. Replaced belt and pulley 4392067 (DRYER REPAIR KIT). All ops normal
Near Merced, CA 95341
Douglas
Job Details: 08/21/2018
whirlpool washer WTW5000DW1 Unit not starting lid will not lock checked the lidlock with the lock as failed removed and replaced lock unit is working properly ; Job ompleted
Near Merced, CA 95341
Douglas
Job Details: 08/21/2018
whirlpool refrigerator WRX735SDBM00 Customer states unit leaking water from the front fridge found another company did update drain tube but damaged it causing it to leak re-install new drain tube make sure drain was clear of any ice unit is draining properly; Job completed
Near Chowchilla, CA 93610
Douglas
Job Details: 08/21/2018
whirlpool range WMH73L20AS Can not read model and serial it is worn off Turntable caught fire damaging the bottom of microwave unable to look up parts and due to no model and serial for a customer back to Lowe’s
Near Modesto, CA 95358
Cruz
Job Details: 08/21/2018
Near Santa Clarita, CA 91350
Billy J.
Job Details: 08/21/2018
whirlpool refrigerator GZ25FSRXYY7 Upon arrival customer stated unit not making ice found unit has bad ice maker was trying to contact office to see if I can get parts covered but no answer of course use a code to cover parts removed and replaced icemaker retested job complete retested icemaker cycled; used 1 W10882923 (ICEMAKER)
Near Santa Clarita, CA 91350
Billy J.
Job Details: 08/21/2018
whirlpool range KGSS907SSS03 upon arrival customer stated unit is very inconsistent and sometimes will not ignite I noticed customer had a ton of pots and pans in heating drawer causing spark to go down instead of going to has instructed customer retested job complete if recalled pre I.d dsi board and igniter unit functioning as designed
Near Lancaster, CA 93536
Patrick
Job Details: 08/21/2018
WHIRLPOOL RANGE Upon arrival customer stated unit is very inconsistent and sometimes will not ignite I noticed customer had a ton of pots and pans in heating drawer causing spark to go down instead of going to has instructed customer retested job complete if recalled pre I.d dsi board and igniter unit functioning as designed
Near Glendale, CA 91207
Raymond
Job Details: 08/21/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival ice maker had ice but would not harvest. Replaced ice maker and tested, ice maker filled. Unit functions as designed.; Job Cmpltd.
Near Glendale, CA 91207
Raymond
Job Details: 08/21/2018
kitchenaid refrigerator KRFC704FSS00 Upon arrival ice maker had ice but would not harvest. Replaced ice maker and tested, ice maker filled. Unit functions as designed
Near Santa Clarita, CA 91351
Raymond
Job Details: 08/21/2018
whirlpool washer WFW75HEFW0 Upon arrival unit locked out and had water in it. Plugged unit in and no response from UI or board. Supplied voltage to drain pump and pump does not activate. Need controls, drain pump and latch.; ordrng 1 W10911021 (panel-cntl) and 1 W11201274 (CONTROL),
Near Tehachapi, CA 93561
Patrick
Job Details: 08/21/2018
whirlpool range WFG320M0BS3 Customer complaint that the burner isn’t lighting. Checked out and it was intermittently lighting. Changed the right front burner head. Tested now working properly. Sometimes the burner can spark a few times have a delay and not want light for a couple seconds. She doesn’t understand what I’m trying to tell her ; Job completed.
Near Leona Valley, CA 93551
Patrick
Job Details: 08/21/2018
WHIRLPOOL WASHER WTW5000DW Found the unit making noise while in ops. Found bad gearcase and wash plate. Spines on both ends bad making knocking noise. Needs new washplate and gear case ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), , Removed and replaced parts. Calibrated and ran auto test. All ops checked good ;
Near Leona Valley, CA 93551
Patrick
Job Details: 08/21/2018
WHIRLPOOL WASHER WTW5000DW Found the unit making noise while in ops. Found bad gearcase and wash plate. Spines on both ends bad making knocking noise. Needs new washplate and gear case ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), , Removed and replaced parts. Calibrated and ran auto test. All ops checked good
Near Palmdale, CA 93550
Patrick
Job Details: 08/21/2018
MAYTAG WASHER MVWC565FW0 8/16/18 11:13: PC there 8/16 THU, 10:57 to 11:11, REQUEST MORNING APPOINTMENT Customer having issues with a burning smell. Checked under unit and found gear case leaked out oil. Parts under there are saturated in the oil and need replaced with the gearcase; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR) and 1 WPW10006384 (drive belt 9.88), Removed and replaced parts. Calibrated and ran an auto test. All ops checked good at time of service .
Near Palmdale, CA 93551
Patrick
Job Details: 08/21/2018
WHIRLPOOL OVEN RBS305PDQ17 Found the unit having issues with no heat. The key pad and count down for pre heat works but no heat. Elements checked good. Self clean was ran and the thermostat in the back blew. Needs new thermostat ; ordrng 1 WP9759243 (thrmst-fix),Removed and replaced thermostat. Tested unit. All ops checked good ; Job Cmpltd
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/21/2018
MAYTAG WASHER MVWB850YW Found the unit with a bad bearing. Making loud grind noise. Also found hub worn out and inside piece cracked.; ordrng 1 W10820039 (hub), Found the unit with a bad bearing. Making loud grind noise. Also found hub worn out and inside piece cracked.; ordrng 1 W10820039 (hub), Found the unit with a bad bearing. Making loud grind noise. Also found hub worn out and inside piece cracked.; ordrng 1 W10820039 (hub) Removed and replaced rotor. Tested unit. Still made another knock noise. Redoing the bearing again. Removed and replaced tested again. All ops checked good ; used 1 W10435302 (BEARING)
Near Keene, CA 93531
Patrick
Job Details: 08/21/2018
KITCHENAID OVEN KSGG700ESS1 Removed and replaced parts. Regrounded. Tested and it checked good but did notice connector on harness that goes into dsi has burnt connections. Needs new harness ; ordrng 1 W10580231 (harns-wire), he top burners weren’t working no sparking. I didn’t reconnect wire from last time. Reconnected and tested unit. All ops checked good
Near Bakersfield, CA 93308
Andrew
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival the fresh food is not cooling. Fresh food thermostat shorted out and took out adaptive defrost board. Unit needs new adaptive defrost and fresh food thermostat.; ordrng 1 WPW10366605 (cntrl-elec) and 1 WPW10583800 (thermostat) emoved and replaced thermostat ad defrost timer. Tested ok. Instructed Cx to give 24 hrs to temp adjust. ; Job Cmpltd
Near Bakersfield, CA 93305
Andrew
Job Details: 08/21/2018
frigidaire refrigerator LGHB2867PFLA Inspected unit and found bail arm stuck and came out of ice maker. Removed bail arm and ice bucket. Reinstalled bail arm into correct position and replaced ice bucket. Tested ice maker and it dumped ice and harvested. Unit functioning ok
Near Bakersfield, CA 93304
Andrew
Job Details: 08/21/2018
FRIGIDAIRE OVEN FFGF3047LS Upon arrival the unit would not bake. Unit was giving a f10 runaway temp code. Temp sensor shorted out and took out board. Unit needs new sensor and new control ; ordrng 1 316233903 (probe) and 1 316455410 (clock/timer), removed and replaced temp probe and control. Tested oven ok
Near Bakersfield, CA 93306
Andrew
Job Details: 08/21/2018
KITCHENAID REFRIGERATOR KBFS22EWMS9 Upon arrival start device was burned out again. Piston seized up inside compressor taking a start to base. Unit needs a new compressor; rqstng P&A on 1 W10445422 (compressor) Removed and replaced compressor and drier. Recharged with 5oz r134a. Checked temps and pressures ok. Job Cmpltd
Near Oxnard, CA 93035
Cesar
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR WRF757SDEM00 Customer states that unit is leaking water. Checked unit and found the drain trap clogged. Removed drawers and cleared out ice and unclogged drain port with steamer. Assembled unit and tested. Unit is now working as design
Near Thousand Oaks, CA 91360
Jesus
Job Details: 08/21/2018
KITCHENAID DISHWASHER KUDS03FTSS1 Customer did not want to pay for service call. There is no authorization for me to do the work. Customer spoke to someone from whirlpool that there’s was no charge. Customer cancelled service
Near Thousand Oaks, CA 91362
Jesus
Job Details: 08/21/2018
jennair refrigerator JF42NXFXDE02 Customer states that unit is not making ice. Checked unit and found the freezer side not cooling. Removed freezer drawers and evaporator cover. Tested the fan voltage and not getting voltage. Ran test 6 on diagnostics and none of the fan are activating. Ran test 10 and unit freezer started to get a frost pattern. The freezer fan turned on but unit wiring is faulty. Moved wire and unit fan was turning on and off.
Near Simi Valley, CA 93065
Aaron
Job Details: 08/21/2018
maytag washer MHW4000BW1 Customer canceled at the door , mold not covered under contract declined to have it looked at; Job Cmpltd
Near Ventura, CA 93003
Aaron
Job Details: 08/21/2018
frigidaire range FFGW2415QSC Check operation of the unit is working as designed customers concern is that the heat that rolls out the top which is by design of this machine heats up the cabinets to about 100° 120°F which can cause damage to the cabinets eventually but the unit is working as designed and there’s nothing wrong with the performance of the mission instruct customer that this is how the unit is working and designed to work; Job Cmpltd,
Near Ventura, CA 93003
Aaron
Job Details: 08/21/2018
whirlpool freezer WRT541SZDW00 What’s your building up inside the refrigerator section found a 4 inch gap on the hinge side of the fresh food door gasket allowing a lot of moisture coming through the pressured section nothing was frozen over just had a lot of water droplets on the top end of the refrigerator heated up door gaskets to reseal the unit unit is sealed up now correctly operating normal; Job Cmpltd,
Near Thousand Oaks, CA 91320
Aaron
Job Details: 08/21/2018
refrigerator amana ASI2575FRS00 Unit is leaking in the back water line the house water line , has a split in it not the refrigerator advised customer to turn the water off and replace the house line refrigerator is working as designed
Near Simi Valley, CA 93065
Aaron
Job Details: 08/21/2018
kitchenaid oven Unit door hinge sticking and bumpers missing ordered parts ; ordrng 2 W10105790 (bumper)s and 2 W10877054 (spacer)s and 2 W11162113 (HINGE)s, Replace the oven door hinges and rubber bumper spacers tested operations unit is working as designed now; Job Cmpltd,
Near Fillmore, CA 93015
Aaron
Job Details: 08/21/2018
ge refrigerator GNE25JGKCFWW Stalled out ice maker unit not making ice , replaced ice maker tested ops unit will make ice now. Used 1 WR30X25223 (ICEMAKER ASM)
Near Santa Paula, CA 93060
Aaron
Job Details: 08/21/2018
maytag washer MVWC416FW1 Checked operation found that the unit door lock was broken and just clicking would not start running or anything replace the door latch assembly test reparations unit would now works as designed advise the customer to use way less soap and taught her how to use the machine correctly; used 1 W10838613 (LATCH)
Near Apple Valley, CA 92308
Cesar
Job Details: 08/21/2018
whirlpool refrigerator WRF991BOOM01 Complaint no water or ice tested unit found no communication between UI and Main control all wires and connections checked good all voltages checked good ran further checks found low voltage short on deli control causing computers to have problems disconnected deli control and regained communication routed for deli control ; ordrng 1 WPW10732686 (cover), Replaced cover all tested good ; Job Cmpltd.
Near Apple Valley, CA 92307
Cesar
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 Ice maker not cycling has 120 v to it attempted to force cycle will not cycle routed for ice maker ; ordrng 1 WPW10300022 (icemaker) Replaced ice maker it cycled tested good ; Job Cmpltd
Near Phelan, CA 92371
Cesar
Job Details: 08/21/2018
frigidaire refrigerator FFHS2611LBRA customer stated popping sound found gears on ice maker are skipping not grabbing during cycle routed for ice maker ; ordrng 1 5303918493 (freezer ice maker), replaced ice maker tested good ; Job Cmpltd,
Near Oak Hills, CA 92344
Cesar
Job Details: 08/21/2018
kitchenaid refrigerator KBFN506ESS01 , Called WPL techline 7722459547 said to check cover make sure no air leaks and ohm thermistor. Unit will have to be defrosted or steamed. Ordering thermistor and evap cover and heat shield. Need to make sure thermistor is on suction line just past weld on evap and secured properly; ordrng 1 W10555478 (insulation) and 1 W10555480 (shield) and 1 W10667607 (thermistor), Replaced components unit tested good ; Job Cmpltd
Near La Verne, CA 91750
Tyler
Job Details: 08/21/2018
whirlpool washer WTW5000DW1 The unit is making a squeaking noise. Found loose cam pulley and coins between wash plate. Fixed and tested all works good at this time.; Job Cmpltd
Near Glendora, CA 91741
Tyler
Job Details: 08/21/2018
whirlpool dryer MGDE500VW0 Dryer will not start found start winding is bad on motor. Ordering motor and blower wheel.; rqstng 1 279787 (motor), 1 WP697772 (wheel),Customer complaint is dryer will not start found start winding is bad on motor. Removed and replaced motor and blower wheel tested all works good at this time
Near Glendora, CA 91740
Tyler
Job Details: 08/21/2018
whirlpool range WGG745S0FS02 Customers complaint is when they lean over the stove they turn the gas valves for the cooktop. Checked each valve to make sure they do not turn without being pushed in. All valves are working to factory specs. Customer is not happy with product but understands how it works. All works good at this time.; Job Cmpltd
Near Glendora, CA 91740
James R.
Job Details: 08/21/2018
Customer complaint after the temps were adjusted still not making ice. Ordering ice maker not in stock needs to be transferred.; ordrng 1 WPW10300022 (icemaker), , Customer complaint after the temps were adjusted still not making ice fast enough. Removed and replaced ice maker tested all works good at this time
Near Upland, CA 91786
Tyler
Job Details: 08/21/2018
whirlpool refrigerator WRF555SDFZ05 Customer complaint that freezer is noisy. Found evaporator fan motor is making noise. Ordering fan parts not all in stock.; ordrng 2 67006339 (grommet- f)s and 1 WP67006337 (blade- fan) and 1 WPW10276647 (motor-evap), Removed and replaced fan parts tested all works good at this time.; Job Cmpltd.
Near San Bernardino, CA 92404
Tyler
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 Customers lights went out in fridge removed and replaced freezer light from truck stock, and removed and replaced flickering fridge light WPW10515058 invoice 10305829. All works good at this time.; used 1 WPW10515057 (LIGHT)
Near San Bernardino, CA 92404
Kevin
Job Details: 08/21/2018
whirlpool refrigerator WRS325FDAM04 Customer states lights went out in fridge removed and replaced freezer light from truck stock, and removed and replaced flickering fridge light WPW10515058 invoice 10305829. All works good at this time.; used 1 WPW10515057 (LIGHT)
Near Rialto, CA 92376
Tyler
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR ED2KVEXVQ Unit is not making ice. Removed and replaced ice maker. Cycle tested all works good at this time.; used 1 4317943 (ICEMAKER)
Near Riverside, CA 92504
Kevin
Job Details: 08/21/2018
AMANA REFRIGERATOR ASD2575BRW01 Customer concerned with warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Ordering part. ; ordrng 1 WPW10583800 (thermostat), Customer concerned with warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Removed and replaced thermostat. Tested unit. All tests good
Near Riverside, CA 92505
Kevin
Job Details: 08/21/2018
MICROWAVE MICROWAVE MMV4205DS1 Found door switches sticking causing unit to run turntable when door is open. Removed and replaced all door switches 3 W10727360 (switch)s. Tested unit. All tests good.
Near Riverside, CA 92504
Kevin
Job Details: 08/21/2018
amana refrigerator ASD2575BRW01 Customer states there are warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Ordering part. ; ordrng 1 WPW10583800 (thermostat), Customer concerned with warm temps in RC. I found that with thermostat set to the coldest it is about 5 degrees off. Need to replace thermostat. Removed and replaced thermostat. Tested unit. All tests good.
Near March Air Reserve Base, CA 92518
Kevin
Job Details: 08/21/2018
WHIRLPOOL REFRIGERATOR WRF736SDAB Unit making loud noise while operating and customer concerned with temps. I found loose condenser causing noise. I tightened condenser to get rid of noise. I took temp readings. Temps are 37 in RC and 0 in FC. All tests good.
Near Perris, CA 92571
Kevin
Job Details: 08/21/2018
maytag refrigerator MFI2570FEZ05 Auger on ice bucket was getting hung up. I found large ice cubes causing auger to get hung up. I leveled ice maker and tested. All tests good. Instruct customer on water pressure being a little too high
Near Perris, CA 92571
Kevin
Job Details: 08/21/2018
maytag dryer MStart switch had fallen inside of console. I opened console and reattached push to start switch. Customer had lost knob. I instructed customer the knob would not be covered and gave customer part number. Tested unit. All tests good.
Near Moreno Valley, CA 92551
Daniel Lopez
Job Details: 08/21/2018
whirlpool washer WTW5000DW1 Customer concerned with wash performance of washer. I found washplate a little loose and I tightened gearcase pulley. I also ran a calibration cycle and instructed customer on tips to improve performance. All tests good. ; Job Completed
Near Turlock, CA 95382
Douglas
Job Details: 08/20/2018
AMANA OVEN AGR5330BAS3 Unit not heating found unit was not getting gas due to safety valve being unplugged plug safety valve in unit started heating properly; Job completed.
Near Madera, CA 93638
Douglas
Job Details: 08/20/2018
frigidaire refrigerator FFHT2032TP1 Unit not cooling properly found evaporator motor was not working unit is getting power to motor removed and replaced motor unit is now cooling; Job Cmpltd
Near Madera, CA 93638
Douglas
Job Details: 08/20/2018
frigidaire dishwasher FFBD2406NS9B Called tech tried to document call with tech line tech line could not verify account would not give me a sr number stated multiple times our account number is 11160000 tech line stated does not come up text line thinks it is a plumbing issue units does drain properly just onc garbage disposal becomes dirty it back fills into dishwasher adjusted air gap again advise customer if unit continues to backfill it is a plumbing issue per tech line.
Near Ceres, CA 95307
Cruz
Job Details: 08/20/2018
whirlpool refrigerator WRT518SZFM00 Unit needs a cntrl box. Motor evap, bi-metal I already have. ; ordrng 1 W11223729 (CNRTL ELEC ) , Installed new parts ( defrost bimetal, motor evap, cntrl elec) into unit, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed, job complete.
Near Modesto, CA 95354
Cruz
Job Details: 08/20/2018
maytag refrigerator MRT118FFFH01 Unit stopped cooling. I then pulled unit out and removed back panel and found compressor to be making a loud sound and to be over heating as well, (compressor needs to be replaced) cusomter stated that unit is always running, Customer is going to purchase a used unit;
Near Patterson, CA 95363
Cruz
Job Details: 08/20/2018
FRIGIDAIRE RANGE FFGF3054TB Broil is not working and unit is leaking propane. I then installed new parts ( GRLP4 (LP CONVERISON) 5304506545 (Broil Ignitor) ) into unit, I then tested all burners and broil they are working fine, found no leaks. Job completed.