Near Los Banos, CA 93635
Irvin
Job Details: 07/30/2018
whirlpool dryer WED4815EW1 Removed broken handle. Installed new handle. All ops normal. used W10861225 (handle)
Near Dos Palos, CA 93620
Irvin
Job Details: 07/30/2018
MAYTAG WASHER MVWC555DW0 Off balance, long fill, no fill... worn hub bad spin. The control button is not responsive. Checked the draining of the unit drains properly. ; ordrng 1 W10528947 (drive hub kit) and 1 W10685236 (cntrl-elec) The unit needs additional parts. During install found the collar of the gearcase is worn out, this caused reoccuring issue. Ordering gear case, and cam. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 5 WP8533953 (screw)s, Removed power gearcase and cam. Installed replacement parts. Completed install of gearcase. Installed control. Calibrated unit passed. All functions normal.
Near Madera, CA 93637
Douglas
Job Details: 07/30/2018
Unit not powering on check power power is good getting power to control board no status lights on board need to replace board; ordrng 1 W10875442 (cntrl-elec), Removed and replaced main board control would not come on found control had burn spot when main control went out took user interface with it I need to order user interface; ordrng 1 W10891912 (panel-cntl), Remove and replace control panel unit is working properly.
Near Livingston, CA 95334
Douglas
Job Details: 07/30/2018
Removed and replaced the adapter unit working properly
Near Madera, CA 93637
Douglas
Job Details: 07/30/2018
whirlpol dryer unit not heating found unit to have a blown fuse removed and replaced fuse unit is working properly ; used 1 279816 (THERMAL CUT OFF HI)
Near Madera, CA 93638
Douglas
Job Details: 07/30/2018
WHIRLPOOL WASHER WFW8540FW0 Unit not working found unit is not draining remove drain pump found impeller blades to be worn out remove replace drain pump unit is working properly; used 1 WPW10605427 (PUMP-WATER)
Near Atwater, CA 95301
James R.
Job Details: 07/30/2018
whirlpool freezer WRX735SDHV00 Found units freezer door gasket to be away from the body not allowing proper seal. Heated and reformed gasket. Unit sealing properly.
Near Delhi, CA 95315
James R.
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Icemaker kept cycling never filled. R&R IM. Unit filled and cycled. Unit working properly
Near Turlock, CA 95382
James R.
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR KSSS42DBW00 Found evap fan not moving air effectively. Also timer not sending power to heater. Unit needs motor and heater; ordrng 1 WP2183400 (timer-def) and 1 WP4389155 (motor-evap), R&R all parts. Unit working properly now.
Near Huron, CA 93234
James R.
Job Details: 07/30/2018
Near Ceres, CA 95307
James R.
Job Details: 07/30/2018
whirlpool rerfrigerator WRF560SEYM05 Found drain to be plugged. Cleared drain. Unit working properly
Near Ceres, CA 95307
Cruz
Job Details: 07/30/2018
WHIRLPOOL WASHER WTW5000DW1 Inspected and test unit. Found unit not completing any cycles, cHECkED for codes found shifter and lid latch error codes, ordering parts actuator, lid lock, cntrl elec; ordrng 1 W10838613 (lid lock assembly) and 1 W10913953 (actuator) and 1 W11116590 (cntrl-elec). Installed new parts (latch, actuator, cntrl elec) into unit. I then calibrated and tested unit in a diagnostic test mode it completed wash drain spin lock and unlocked, customer for codes found none as well no leaks, customer ok repair. ; used 1 W10838613 (LATCH)
Near Keyes, CA 95328
Cruz
Job Details: 07/30/2018
whirlpool refrigerator WRS325SDHZ00 ice maker makes too much ice and is over flowing ice bin, customer said that arm is on the off position and ice maker is still making ice, ordering part ice maker for unit. Installed new part (4317943 ice maker) from SP into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working as designed, customer okayed repair; used 1 4317943 (ICEMAKER)
Near Modesto, CA 95350
Cruz
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS325SDHZ00 ice maker will take 2 or 3 days to make ice, not making ice consistently. Ordering part ice maker for unit. ; ordrng 1 WPW10300022 (icemaker) Installed new part into unit. Water filled mold, I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine as designed
Near Manteca, CA 95337
William
Job Details: 07/30/2018
MAYTAG DRYER MEDC300BW0 Found no 110 voltage with wire disconnected from heater on wire from motor heater, ordered motor for unit. ordrng 1 279827 (motor dryer), found motor switch open, Replaced motor assy, ran dry cycle , tested ok,
Near Modesto, CA 95350
William
Job Details: 07/30/2018
Unit has a leak, ordering compressor and evaporator Installed new parts (motor evap, cntrl elec) into unit. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), Ran cooling cycle, Removed back evap cover , found full frost pattern, removed remaining ice block on evap. Tested defrost function , tested ok instructed customer on freezer door functions.
Near Oakdale, CA 95361
William
Job Details: 07/30/2018
maytag washer MVWC416FW1 Found code for slow fill/no fill, tested water valve cold & hot functions, cold water flow tested very slow/ light flow, ordered water valve for unit, ran test cycle with hot only; ordrng 1 W11210459 (WATER VALVE) Replaced water valve, tested ok water flow, instructed customer to replaced washer supply water valves at wall for leaking.ran rinse/spin cycle tested ok.
Near Escalon, CA 95320
William
Job Details: 07/30/2018
maytag oven MGR6600FZ0 Checked & Adjusted bake igniter , ran bake cycle at 350 &425 degrees, Tested ok, instructed customer not to over load bottom storage tray to avoid contact with igniter wire.
Near Lathrop, CA 95330
William
Job Details: 07/30/2018
maytag washer MVWB835DW1 Customer trying to wash king size comforter, Found code for unbalance load & excessive water, power/ voltage low, ran test cycle with comforter, checked washplate for ware, found gear case slipping teeth in agitate cycle, order gearcase, & rotor parts; ordrng 1 W10752189 (screw), 1 W10811956 (GEARCASE), 1 W10915701 (rotor), Replaced drum/ gearcase, rotor & screw, recalibrated unit , cleared codes, ran self diagnostics, re checked codes, no codes Found, Tested ok; Job Cmpltd,
Near Santa Ynez, CA 93460
James
Job Details: 07/30/2018
kitchenaid refrigerator KRMF706ESS01 Found unit with gapping in gasket causing air leakage. Ordering new gasket. Did not reschedule due to part availability. In meantime, heated current gasket to complete seal until replacement is ready. ; ordrng 1 W10846057 (gasket-fip), Changed out gasket and checked seal. Unit now seals properly. Customer stated that ice would not come out of dispenser, checked dispenser and found ice dispenser motor making noise but not turning. Ordering new motor for ice dispenser. Will return 7-27 to install ; ordrng 1 W10822606 (motor), Replaced ice dispenser motor and tested unit. Unit now dispenses ice as intended. No dents, dings, or blemishes on or around unit caused by tech.
Near San Luis Obispo, CA 93405
James
Job Details: 07/30/2018
whirlpool refrigerator KBFS20EVMS11 Found unit with left hand door missing door mounting post for hinge. Needs new door. Did not order parts. Quoted customer 753.01 to replace door ( 115.00 service + 65.00 labor + 533.03 door [13107779SQ ] collected 115.00 for service. Customer stated that landlord will decide if they will fix unit
Near Goshen, CA 93227
Enrique
Job Details: 07/30/2018
Inspected a Maytag washer, the unit still not completing the wash cycle . Previous service call , I replaced the shifter . In diagnostics found 3 error codes . F2e1=stuck key , f5e1=lid switch and f9e1=long drain . I called techline , spoke with Dustin file #7722567018 . We manually diagnosed the washer . All functions passed the test . Dustin stated , there’s a possibility that the house drain pipe might be clogged
Near Huron, CA 93234
Enrique
Job Details: 07/30/2018
amana washer NTW4701BQ0 Inspected an amana washer, tub banging on the unit cabinet . Broken suspension . ; ordrng 1 W10780045 (suspension) Replaced the washers suspension assembly . Performed calibration , ran a quick wash cycle test . All functions checked normal
Near Hanford, CA 93230
Enrique
Job Details: 07/30/2018
whirlpool refrigerator WRF995FIFZ00 Inspected a whirlpool refrigerator, ice maker not producing ice , RC not cooling correctly . I found the RC evaporator is frosting up . I will need the evaporator cover assembly , central electric and ice maker; ordrng 1 W10889841 (cover-evap) and 1 W10898228 (icemaker) and 1 W11169503 (CENTRAL ELECTRIC ), Removed frost from the evaporator , installed new evaporator cover assembly , central electric and ice maker . All functions checked normal at time of service . No leaks
Near Hanford, CA 93230
Enrique
Job Details: 07/30/2018
nspected a whirlpool refrigerator, unit not dispensing ice . I found a shorted dispenser motor . Replaced the motor . Now all functions checked normal . No leaks used W10822606 (Motor)
Near Tulare, CA 93274
Enrique
Job Details: 07/30/2018
whirlpool washer WTW7300DW0 Inspected a whirlpool washer control turns on by itself & won’t stop filling . Found f3e2=inlet temperature fault and f8e6=water hazard . Replaced the central electric . Performed calibration . All functions checked normal . No leaks Used W10812422 (CNTRL)
Near Bakersfield, CA 93314
Erick
Job Details: 07/30/2018
frigidaire microwave FGMV176NTF Accessed unit and found unit blown fuse at filter board causing it not to power on. Unit will need new fuse; ordrng 1 5304509451 (FUSE )nstalled new fuse on microwave. Retested it and it cycles and heats with noerrors. Job comp
Near Hanford, CA 93230
Erick
Job Details: 07/30/2018
whirlpool washer WTW4815EW Cycled unit found unit with lid lock error. causing you to not to advance and wash. Replace the latch. Re-tested unit and unit passed all test with no errors. Job complete; used 1 W10404050 (LATCH)
Near Visalia, CA 93291
Erick
Job Details: 07/30/2018
frigidaire microwave FFMV164LSA Cycled unit and found while cycling if you open door mcw turn off and Tripp’s breaker. Found cracked latch hook switch not to engage. Unit will need new latch and switches ; ordrng 1 5304464096 (latch hook) and 1 5304464099 (switch) and 1 5304509458 (LEVER SWITCH) and 1 5304509459 (SWITCH),
Near Visalia, CA 93292
Erick
Job Details: 07/30/2018
frigidaire refrigerator LFHB2741PF Units evap in ice maker is full of frost causing unit to leak and not produce ice. Found fan motor not running causing it not to make ice. Unit will also need motorWILL NEED ASSISTANCE FROM SCOTT TO COMPLETE REPAIR.; ordrng 1 5304493604 (fan & gasket kit),Installed new parts on unit. Retested unit and it cycled filled with no errors,
Near Visalia, CA 93277
Erick
Job Details: 07/30/2018
frigidaire refrigerator LFHB2741PF Cycled unit And found water slowly dispensing due to bad solenoid on vavle. Cycled ice maker and found Baylor sr, clicking. Replaced both ice maker and vavle. Retested it and it passed all tests with no errors. Job comp; used 243297606 (ICEMAKER) 242253002 (Valve)
Near Visalia, CA 93277
Erick
Job Details: 07/30/2018
whirlpool refrigerator WRT541SZDW00 Cycled unit and found heater not running causing ice formation and unit not to cool. Tested defrost board and found no voltage. Ordering to ensure repair. ; ordrng 1 WP2163777 (blade-fan) and 1 WPW10316428 (heater) and 1 WPW10352689 (cntrl-elec). Installed new parts on unit. Retested it and it passed attests. Unit is now cooling.
Near Los Angeles, CA 91601
Kenneth
Job Details: 07/30/2018
MAYTAG WASHER MVWX655DW1 Found unit making noises. Ran through diagnostics found unit was sensing soap still in system, ran test mode and unit passed unit is working properly, removed excess soap buildup.customer approves job at this time. NO damages on or around the unit caused from technician
Near Los Angeles, CA 91607
Kenneth
Job Details: 07/30/2018
WGIRLPOOL REFRIGERATOR WRT311FZDW00 Found unit has recall and needs parts for service pointer. ordrng 1 W10916494 (blade-fan) and 1 WP2315539 (motor-evap), Installed motor evap kit and fan motor. Sealed around freezer air duct and sealed cabinet to liner. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91403
Kenneth
Job Details: 07/30/2018
KITCHENAID RANGE HOOD KVUB606DSS0 Found unit catching slight fire due to grease filters being so greased up that the heat is causing burning. Tried cleaning grease filters and was unsuccessful. Ordering 2 new filters. Bottom panel is also falling not allowing panel to stay up. Ordering new panel clips. ordrng 2 W10854245 (clip)s and 2 W10915369 (filter)s, Installed both clips and both filters. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician.
Near Castaic, CA 91384
Kenneth
Job Details: 07/30/2018
WHIRLPOOL DRYER WGD75HEFW0 Found unit start would not respond every time, needs new facia, faulty. ordrng 1 W10919207 (panel-cntl), Installed panel control and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician. Flipped door to open other way for customer
Near Atascadero, CA 93422
George
Job Details: 07/30/2018
whirlpool refrigeratorWRX735SDBM00 Found refrigerator not making ice dispenser works has single valve remove ice maker check for plug line is clear advance no fill ok to replace ice maker customer ok estimate.office to call customer wen part in.; ordrng 1 W10882923 (icemaker), Installed ice maker tested ok complete. No dents or dings cause by tech.Found refrigerator with no ice found arm on ice maker off turn on testing ok complete. No dents or dings cause by tech.;
Near Paso Robles, CA 93446
George
Job Details: 07/30/2018
whirlpool dryer WGD49STBW2 Found dryer completely non responsive found door switch not attached. reconnected, testing ok. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 07/30/2018
whirlpool washer MVWX655DWO Washer needs new drain pump order exexively hot ok to order part office to call to reschedule.; ordrng 1 WPW10581874 (pump-water)Installed parts tested check out ok complete. No dents or dings cause by tech
Near Paso Robles, CA 93446
George
Job Details: 07/30/2018
whirlpool dishwasher Found dishwasher not draining check for debris check out ok, replace drain pump . ordrng 1 W10876537 (drain pump), Installed part tested ok complete. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 07/30/2018
whirlpool refrigerator WRF540CWBW01 Found refrigerator damper excessively loud opening and closing intermittently also right door fresh food area gasket bottom torn need to replace fresh food area getting moisture. Ok to order 1 W10830189 (gasket-fip) and 1 WPW10594329 (control), Installed parts tested check out ok complete. No dents or dings cause by tech.
Near Templeton, CA 93465
George
Job Details: 07/30/2018
whirlpool washer WTW8800YC0 Found washer cold side on valve cross treaded need to replace.ok to order part 1 W10853723 (valve), Installed valve tested ok complete no leaks. No dents or dings cause by tech
Near Templeton, CA 93465
George
Job Details: 07/30/2018
Found refrigerator dripping water off left top inside cabinet were ice maker production put into diagnostics test 76. P9 connector 120v replace facial heater. Ok to order part ordrng 1 W10673048 (wire-jumpr), Installed part tested check out ok. No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 07/30/2018
No answer office to call customer to collect.; Job Cmplt
Near Bakersfield, CA 93312
Dane
Job Details: 07/30/2018
Upon arrival unit was not making ice. Found that the icemaker would not fill up. Icemaker solenoid on water valve was getting voltage but would not open. Removed and replaced water valve and tested unit. Unit functions normal now; used WPW10341329 (VALVE)
Near Bakersfield, CA 93309
Dane
Job Details: 07/30/2018
kitchenaid refrigerator KFIS29BBWH00 Customer had an extended warranty from Warren Tech. Customer is calling into extended warranty to get an extended warranty ticket sent over. When warranty ticket is sent over unit needs new fresh food evaporator and new compressor as advised by service pointer
Near Bakersfield, CA 93309
Dane
Job Details: 07/30/2018
roper washer RED4640YQ0 Upon arrival the unit was not starting. Found the door switch physically broken and the thermal fuse open. Removed and replaced fuse and door switch and tested unit. Unit functions normal now. used WP3406107 (Switch) WP3392519 (Fuse)
Near Bakersfield, CA 93311
Dane
Job Details: 07/30/2018
Upon arrival of the unit was leaking. Found faulty door gasket, water valve, and sump assembly. Removed and replaced gasket, water valve, and sump assembly and tested unit. Unit functions normal now. used W10902372 (PumpWash) W10300924V (Gasket) W10872255 (Valve)
Near Los Angeles, CA 91352
Bryan Dunn-Wilson
Job Details: 07/30/2018
whirlpool washer NTW4516FW1 Informed cx that unit could not be worked on outside. Unit is not leveled. Only one water line connected. Called trade partners. SR# 7722538863
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 07/30/2018
Upon arrival customer states loud grinding noise during agitate and spin. Also poor wash. Clothes are really wet after unit finishes. Tried to run diagnostics. Unit would not go into diagnostics. Ran unit. Heard loud grinding during agitate. Removed washplate to. check for obstruction nothing between tub and plate. Checked to see if rotor was lose. Rotor checked out fine. Ordering a new gear case and control. W10811956 (drum assy) and 1 W11130238 (CNTRL), removed and replaced control board and gear case. Calibrated and tested unit. U it functions as designed. Customer approves repair at this time. No dents dings or scratches on unit caused by tech
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 07/30/2018
maytag washer MVWB980BG0 Removed and replaced soap dispenser and tub ring. Ran unit found no leaks. Unit functioning as designed. Cx approves repair. Cx refused to pay labor. Stated he already payed to much. Called office they said they would cover it. ; Job Cmpltd, s
Near Arcadia, CA 91006
Bryan Dunn-Wilson
Job Details: 07/30/2018
maytag washer MHW8200FC0 Upon arrival customer states washer is constantly draining and door is locked. Removed top panel released pressure sensor. And pulled door latch. Tested unit in diagnostics. Unit showed over suds. Ran test cycle unit was filled with soap. Explained to cusotmer that unit was in soap lock out. Instructed customer on proper use of detergent. No issues found at this time
Near Monrovia, CA 91016
Bryan Dunn-Wilson
Job Details: 07/30/2018
IKEA REFRIGERATOR IX7DDEXDSM01 Upon arrival temps were normal. Freezer was sitting at 6 degrees. Fridge was at 38. Called techline. Tech line suggests having customer monitor temps over the weekend. They said maybe a floating restriction or loose connection that was re secured the previous visit and since fridge is cooling after 24 hours since last visit they don’t believe it’s a bad compressor. Techline suggested that if customer calls again with same issue to install compressor and do a deep vacuum if that does now solve issue then they have a floating restriction.
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 07/30/2018
kitychenaid refrigerator KFIS20XVMS5 Upon arrival c states fridge is leaking on both side of freezer door. Inspected unit found ice build up on freezer floor and along back wall. Found evap drain plugged. Removed nipple in back of unit. Cleaned and cut nipple to prevent future clogging. Reinstalled. Cleared all ice with steamer
Near Los Angeles, CA 91042
Bryan Dunn-Wilson
Job Details: 07/30/2018
whirlpool refrigerator WRF535SMBM00 Upon arrival customer states they are hearing a knocking noise from inside fridge. Found noise coming from damper. Removed and replaced damper W11123104 . Unit functioning as designed. Customer approves repair At this time.
Near Tehachapi, CA 93561
Patrick
Job Details: 07/30/2018
whirlpool dishwasher WDT720PADM2 Found the unit having issues with the motor no ops. Checked the unit out and it fills and motor never comes on. It is getting voltage as it should. Needs new motor WPW10671941 (Wash Motor) . Removed and replaced. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 07/30/2018
whirpool refrigerator WRF535SMBM Found customer having issues with the unit not holding temp as it should. Had a power outage and unit shut down. It came back and unit didn’t work as it should. Unit working upon arrival.Checked compressor and the start device was loose on compressor. Clip wasn’t on. Reinstalled and secured. Tested unit. All ops checked good
Near Palmdale, CA 93550
Patrick
Job Details: 07/30/2018
Customer having issues with the unit doa. Checked the power at plug and it’s a solid 120. Checked the fuse and it was good as well. Needs new control. ordrng 1 W10269232 (thermostat) and 1 W10917687 (panl-cntrl) and 1 W11106356 (cntrl-elec) Removed and replaced parts not getting power and heat works. Issue with turntable, getting power and no ops ; ordrng 1 W10642989 (motor-turn), Removed and replaced parts tested unit all ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 07/30/2018
whirlpool washer WTW4816FW1 Found the unit intermittently working for the customer the water filled and then drained out. Checked errors and found long or no fill error. Checked valve and the screens are clean and ohmed out good. Pressure hose good. Needs valve and control together. Ran into similar issue on other unit ; ordrng 1 W11124783 (CONTROL) and 1 W11210459 (VALVE ), Removed and replaced parts tested unit all ops checked good.
Near Rancho Cucamonga, CA 91730
Andrew
Job Details: 07/30/2018
whirlpool refrigerator CTN1911GEW I Found defrost drain plugged. Removed drain and cleared drain tube. Also found coils clogged with dirt, cleaned condenser coils. Tested drain and it drains fine. Unit is cooling ok.
Near San Dimas, CA 91773
Andrew
Job Details: 07/30/2018
whirlpool refrigerator KRMF606ESS01 Called techline garret: gave techline all info. Ran diagnostics and checked all thermistors, passed. Said harness for freezer replaced and ff cab been replaced twice. Cover has been replaced and adapter for icebox and fans replaced. Unit was sealed and screws are there for cover. Step valve is working properly and ff evap does not frost when freezer evap is flooded in step 4-5. SR # 7722570558. Techline said everything that can be done to unit has been done
Near Upland, CA 91784
Andrew
Job Details: 07/30/2018
maytag washer MVWB765FW1 Ran unit thru diagnostics no fault codes. Tested on/off button multiple times and it worked fine. Had Customer test button and it worked. Noticed console had film of dust on it. Instructed Customer to clean off console with damp rag and to make sure she pushes button in center and holds for two seconds. Unit working as intended
Near Los Angeles, CA 91304
Danny
Job Details: 07/30/2018
kitchenaid refrigerator KBSD608ESS01 No ice and no water dispensing New home and new install Found main water shut off Advised client to allow 24hrs for unit to make ice and to run gallon of water to flush the the filter
Near Calabasas, CA 91302
Danny
Job Details: 07/30/2018
Not making ice Found fill tube frozenProvided cod estimate to client Used steam gun to defrost fill tube Advised client ice maker won’t shut off by its self and needs to get replaced She is going to call us back if she want ice maker replaced.
Near Thousand Oaks, CA 91362
Danny
Job Details: 07/30/2018
whirlpool oven WFG550S0HW0 No power Found loose connections at power supply. Reconnect power supply. Tested unit and all burners are working and oven is turning on.
Near Simi Valley, CA 93063
Danny
Job Details: 07/30/2018
kitchenaid refrigerator KRFF507ESS01 Broken door handle Need to order handle and rs call ; ordrng 1 W10861206 (handle), Replaced door handle. good to go.
Near Los Angeles, CA 91326
Michael
Job Details: 07/30/2018
JENNAIR REFRIGERATOR JFC2089HPY cudtomer states vegetables are freezing and makers a grinding noise.Tech removed and replaced thermistor. No ice build up found in unit. Replaced damper control due to clicking. Now operates as it should. Advised customer to replace water sitter due to low pressure at dispenser. Advised customer to stagger shelved in fresh food cabinet to prevent freezing of produce in future. Unit ops as intended job complete. used 12002355 (Thermistor) WPW10196393 (Control)
Near Los Angeles, CA 91311
Michael
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Customer states intermittently water will drip from fresh food side produce drawer.No condensation seen when tech arrived. Fresh food temp currently 38°No ice build up in freezer. Evap has even frost pattern. Opened both doors and once temp raised compressor and fans kicked on. Have good air flow through damper control. Unit is working as intended. Called and documented with techline
Near Los Angeles, CA 91304
Michael
Job Details: 07/30/2018
whirlpool refrigerator WRF535SWHZ00 Customer states no ice. Found water from dispenser is fine. Ice maker is in off position. Tech instructed customer on how to turn ice maker on and off. Cycled ice maker and ice maker filled with water. Advised customer to wait 24 hrs for ice production. Unit ops as intended job complete
Near Los Angeles, CA 91401
Michael
Job Details: 07/30/2018
whirlpool refrigeratr MS000000 Home was under renovation when tech arrived, several workers were present and gave tech access to unit.Home owner was not present to provide POP or pay service fee.Tech contacted home owner via cell and home owner was not able to return home.Took quick pic of model sticker. Serial number has clearly been rubbed off and is now illegible. No other damage to surrounding information is seen. Unable to verify serial # Took quick pic.Confirmed with crystal to not repair unit and leave premises
Near Los Angeles, CA 91607
Michael
Job Details: 07/30/2018
whirlpool refrigerator KSSC48FMS02 customer states unit makes a sizzling noise.Tech found unit working properly. Customer is hearing frost defrosting and sizzling on heater. Normal operation.Unit ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 07/30/2018
whirlpool washer WTW8500DC0 states impeller keeps coming loose.F2e1 stuck UI button Only fault in diagnostics. Manually commanded lid latch and would not latch.Removed and replaced lid latch and wash plate.Unit now ops as intended. used W10861642 (Latch) W10752283 (Washplate)
Near Santa Clarita, CA 91354
Michael
Job Details: 07/30/2018
whirlpool refrigerator WRT518SZFM00 Ice forming in bottom of freezer.Tech removed ice maker and found water fill tube was partially out of funnel causing water to freeze down back of panel. Removed all ice build up and adjusted water fill tube to correctly fill ice maker funnel. Unit cycles and filled ice maker mold. Advised customer to wait 24 hrs for fresh ice production. Unit ops as intended job complete. used 819043 (Drain kit) WPW10715709 (Icemaker)
Near Thousand Oaks, CA 91362
Michael
Job Details: 07/30/2018
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 07/30/2018
whirlpool refrigerator WSF26C2EXW01 Condensation in the fresh food compartment. Sealed all gaps around liner/cabinet. Sealant (482338). used 2 482338 (ADHESIVE)
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 07/30/2018
maytag refrigerator MRT118FFFH01 customer states refrigerator is making loud noises. Checked whole refrigerator and found nothing wrong. Unable to duplicate and verify complaints. Tested ok.
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 07/30/2018
whirlpool dryer WGD4815EW0 dryer not heating. Checked unit and found open thermal fuse. Replaced and tested ok. used 1 WP3392519 (THERMAL FUSE)
Near Camarillo, CA 93012
Jesus
Job Details: 07/30/2018
whirlpool refrigerator W4TXNWFWQ03 Customer states that unit has condensation. Checked unit and found condensation on freezer. Checked and test defrost components working. Seal the liner and assembled unit. Unit is not working as design.; used 1 482338 (ADHESIVE)
Near Camarillo, CA 93012
Jesus
Job Details: 07/30/2018
amana dryer NED4655EW1 Customer states that unit is not powering on. Checked outlet and no power to it. Trace the conduit to junction box and wires are not connected. Advised customer to have an electrician wire unit.
Near Calabasas, CA 91302
Jesus
Job Details: 07/30/2018
kitchenaid refrigerator KBSD608ESS01 customer states that unit is not cooling. Checked unit and RC temp was at 42 degrees. Turned unit off and removed from panel on dog house. Replaced control boards and assembled unit. Unit is working as designed
Near Malibu, CA 90265
Jesus
Job Details: 07/30/2018
whirlpool washer MHW8200FC0 customer states that unit is not spin clothes. Checked unit and ran diagnostics no error codes found. Customer instruct on soap usage and maintenance on unit. Unit is working as designed
Near Malibu, CA 90265
Jesus
Job Details: 07/30/2018
jnnair oven JBS7524BS0 Customer states that unit door cracked. Checked unit and found the door cracked. Removed screws and door. Installed new door and tested its functionality. Unit is working as design
Near Malibu, CA 90265
Jesus
Job Details: 07/30/2018
KITCHENAID REFRIGERATOR KDTE204GPS0 Customer states that unit is not working. Checked unit and found the drain pump not draining. Found the drain hose clogged. Removed debris and ran diagnostics and passed. Unit is working as designed.
Near Malibu, CA 90265
Jesus
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Customer states that unit is freezing inside unit. Checked unit and found two small pieces of ice underneath the damper cover. Removed cover and was going to seal the inside liner. Customer refused for me to seal it. Customer said she was going to have her husband sue the company.
Near Malibu, CA 90265
Jesus
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Customer states that unit has condensation. Checked unit and found condensation on freezer. Checked and test defrost components working. Seal the liner and assembled unit. Unit is not working as design.; used 1 482338 (ADHESIVE)
Near Oxnard, CA 93036
Jesus
Job Details: 07/30/2018
WHIRLPOOLO REFRIGERATOR W4TXNWFWQ03 Customer states that unit has condensation. Checked unit and found condensation on freezer. Checked and test defrost components working. Seal the liner and assembled unit. Unit is not working as design.; used 1 482338 (ADHESIVE)
Near Santa Paula, CA 93060
Aaron
Job Details: 07/30/2018
MAYTG WASHER MVWC555DW0 Checked the operations of the washer found the unit not shifting from agitate to spin , actuator is busted replaced tested again operations normal now ; used 1 W10913953 (ACTUATOR)
Near Santa Paula, CA 93060
Aaron
Job Details: 07/30/2018
unit is set to 38 degrees in the fresh food section and is doing 29 needs main board and thermistor and defuser to correct the over cooling issue , fresh food door is sagging needs back up nut to lock the door adjuster in place ordered parts 1 W10316760 (thermistor), 1 W11088499 (MAIN BOARD), 1 W11177624 (DEFUSER), 1 Y703856 (nut) Replaced parts aligned the fresh food door installed back up nut , tested operations normal now;
Near Ventura, CA 93003
Aaron
Job Details: 07/30/2018
GE WASHER WCVH4800K2WW Unit water valve is leaking hot water filling the unit off, replaced the water valve tested ops unit is now working correct after repair ; used 1 WH13X10046 (WATER VALVE ) from stock
Near Thousand Oaks, CA 91320
Aaron
Job Details: 07/30/2018
kitchenaid refriegerator KSC24C8EYY02 Called Ron at tech-line Sr#7722571381 Unit has an ice ball on the freezer evaporator and not a full frozen pattern , fresh food side is running at 40°F freezer section is at 10°F and climbing temps, Ron at tech line agreed fresh food evaporator is slowly leaked out refrigerant needs to be replaced parts are under warranty est labor to replace the fresh food evaporator. mrs declined to repair at this time
Near Thousand Oaks, CA 91362
Aaron
Job Details: 07/30/2018
whirlpool refrigerator KSC24C8EYY02 Unit is not cooling correct 1 quarter frost pattern on the freezer evaporator, corrosion on the fresh food evaporator needs to be replaced parts covered not the labor, est to replace the fresh food evaporator mr declined to replace at this time
Near Simi Valley, CA 93065
Aaron
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Freezer door needs to be shimmed up and liner needs to be sealed up ordered parts; ordrng 1 W10916494 (blade-fan) and 3 WP489467 (washer)s, Shimmed up the freezer door and sealed up the liner , replaced parts. tested operations unit should work as designed.
Near Moorpark, CA 93021
Aaron
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Unit is Spelling out correct temperatures have a little bit of ice buildup in the back wall of the fresh food section where the dampener is. Readjusted the different showings so it is correct and causes the unit not freeze up. tested operations unit is working as designed. lifted the door so it possibly would help seal better operating normal
Near Moorpark, CA 93021
Aaron
Job Details: 07/30/2018
maytag washer MVWB835DW0 Unit intermittently doesn’t start again called Scott at tech line sr#7722572987 tested unit no Problems found he asked me if the unit was hooked up to its own dedicated circuit and let them know that the dryer was connected to the same circuit he said the unit needs to be on its own dedicated circuit. instructed customer that that’s what manufacturer recommends operating normal otherwise.
Near Moorpark, CA 93021
Aaron
Job Details: 07/30/2018
Customer canceled at the door ; Job Cmpltd Customer canceled at the door ; Job Cmpltd
Near Ventura, CA 93003
Aaron
Job Details: 07/30/2018
ktychenaid dishwasher KDFE104DSS4 Checked unit found the bottom wash arm unsnapped in place repaired and installed wash arm , Tested operations found soap being used is cascade with dawn, causing suds and trapping debris and as a result not cleaning correctly , also needs to increase the hot water to a minimum of 120 degrees to wash and dry correct , operating normal now .
Near Los Angeles, CA 90065
Francisco
Job Details: 07/30/2018
WHIRLPOOL DRYER WGD85HEFW0 Customer states that unit had a rattling noise coming from it. Indeed unit had a rattling noise coming from lower right side of unit. Disassembled unit and found missing components on burner assembly causing unit to vibrate more than it should . Ordering part to complete repair 280119 (gas burner) Removed and replaced part listed adjusted burner tube as much as possible, tested ops unit now working as intended. Slight vibration coming from exhaust vent coming in contact with dryer customer approved.
Near Pasadena, CA 91104
Francisco
Job Details: 07/30/2018
KITCHENAID REFROGERATOR KSC24C8EYY03 Customer states unit is working great temperature-wise but no ice is being produced. After further inspection found water line to ice maker a bit restricted, cleared line and ran harvest cycle successfully,asked customer to monitor unit if she calls back she will need an ice maker.
Near East Los Angeles, CA 90022
Francisco
Job Details: 07/30/2018
whirlpool washer WTW6200VW Customer states unit did not spin at all. Open lid initiated a drain/spin cycle unit immediately beeped and displayed f51 rps sensor fault. After further inspection found bearing shaft nut loose and a loose stator motor as well. Re-positioned, tightened, and secured connections to motor and rps sensor, tested ops unit now working as intended.
Near Montebello, CA 90640
Francisco
Job Details: 07/30/2018
kitchenaid dishwasher KDFE104DSS5 Checked unit found error code 8-2 along with water in the tub. Inspected air gap it is clear. Removed kick panel found 120 vac going to drain pump yet pump not working, Removed and replaced part listed, tested ops unit now working as designed.