Near Ontario, CA 91764
Tyler
Job Details: 07/31/2018
WHIRLPOOL WASHER WTW5000DW0 unit was off balance and dented the cabinet. Cycle tested and calibrated unit. Checked suspension and basket all works good at this time. Off balance load is what most likely caused the damage.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/31/2018
Customer lower oven door glass broke. Removed and replaced door glass WP8303731 (glass-door). Tested all works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/31/2018
kitchenaid refrigerator KDTE304DPA0 Removed and replaced main co troll and user interface. Customer had part of cabinets glued to original interface. Installed interface and customer will reinstall cabinet piece. All works good at this time.
Near Glendora, CA 91740
Tyler
Job Details: 07/31/2018
kitchenaid refrigerator KBFS20ECMS00 Reservoir is freezing over. Ordering water tank ordrng 1 WP12706112 (reservoir), Removed and replaced reservoir. Tested all works good at this time.
Near Tracy, CA 95376
William
Job Details: 07/31/2018
whirlpool refrigerator WRX735SDBM04 Found ice dispenser unable to switch over to cube dispense do to frost buildup, defrosted ice buildup in ice Bucket crush/ cube lever assy. tested dispenser ice functions.
Near Ripon, CA 95366
William
Job Details: 07/31/2018
maytag washer MHW5100DW0 Found code F9E1, F3E1, F8E3 , customer on a well, checked drain clean out, check water valve at hose connections, found water valve contaminated with debris, ordered water valve for unit; ordrng 1 W10509710 (valve) Replaced water valve, cleared error codes, ran self diagnostics, tested ok.
Near Modesto, CA 95350
William
Job Details: 07/31/2018
Job not setup for billing correctly, cx has extended warranty contract. Did not work on unit. No money collected, informed ARS office & cx to contact there warranty company.
Near Modesto, CA 95350
William
Job Details: 07/31/2018
kitchenaid refrigerator KDTE334GPS0 Reseated/reattached drain pump to main sump assy. Ran self diagnostics, unit tested ok, found no leaks
Near Coarsegold, CA 93614
James R.
Job Details: 07/31/2018
whirlpool refrigerator WRT519SZDM02 Unit has service pointer on control with “R” bring bad. Removed and replaced W11223731 control.
Near Coarsegold, CA 93614
James R.
Job Details: 07/31/2018
Found retainer and spray bar to be broken. Removed and replaced WP3400918 (Retainer) WPW10327455 (ARM Spray) WPW10605345 (Arm Spray). Unit working properly
Near Hesperia, CA 92344
Chris
Job Details: 07/31/2018
whirlpool freezer WRT541SZDW00 Customer had concerns about Refrigerator temp and also concerns about Frost buildup In the freezer. After checking out unit everything is functioning properly temperatures are good . Customer did not know refrigerator goes into defrost throughout the day so I had to explain to her how it functions and that a frost pattern is normal. Did notice though it looks like They leave the doors open sometimes. She said she has little kids and sometimes they don’t shut the door all the way. Everything is functioning properly.
Near Victorville, CA 92395
Chris
Job Details: 07/31/2018
whirlpool refrigerator WRV986FDEM01 Customers refrigerator compartment is not Cooling properly. I found the evap coil to be iced up restricting airflow. Also when I was running tests in diagnostics I was getting false readings. Ordering parts listed will return on Saturday. Thanks Chris; ordrng 1 W10902214 (thermistor) and 1 W11036562 (cntrl-elec) and 1 W11109595 (motor-evap) and 1 W11188493 (COVER) and 1 WPW10248595 (control) and 1 WPW10389152 (support) and 1 WPW10675033 (cntrl-elec) On return visit deiced coil to access wire harness and thermistors. Replaced control board and back refrigerator also user interface. Installed new valve motor and new style thermistor. Put all paneling and shelving back in powered unit on everything is functioning properly.
Near Apple Valley, CA 92308
Chris
Job Details: 07/31/2018
maytag refrigerator MFI2665XEW3 Found icemaker gear broken Replace with new one icemaker W10882923 unit is functioning properly now.
Near Fresno, CA 93723
Timothy
Job Details: 07/31/2018
whirllpool dryer WED4815EW1 Customer states that he did a load last night and it worked but when she does a lot a loads it stops and then starts without cooling. Ran unit and found it heating . Noted at least one rodent running out of the dryer area when it was started. Currently the unit is operating as designed. I suspect the supply voltage is failing under extended use. Currently the unit is functioning correctly. Informed customer that if this happens again they should check the power to the unit. This is an environmental issue that is not covered by warranty
Near Clovis, CA 93619
Timothy
Job Details: 07/31/2018
kitchenaid refrigerator KRMF706ESS01 Installed door delivered to the customers house. Leveled doors for appearance. Unit checks ok. No leaks noted.
Near Sanger, CA 93657
Timothy
Job Details: 07/31/2018
whirlpool range KFID500ESS01 Inspected unit and found it operating as designed. customer instruct on all ops.
Near Visalia, CA 93292
Enrique
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Inspected a whirlpool refrigerator . RC not cooling correctly . I found the RC evaporator is frosting up , therefore the fan motor not working . ordrng 1 W11033168 (harns-wire) and 1 WPW10389152 (support), Replaced the fan motor and harness assembly . All functions checked normal at time of service . No leaks
Near Visalia, CA 93292
Enrique
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Inspected a whirlpool refrigerator . ice maker stopped working . I found ice cubes were frozen between ice mold and ice maker casing . I removed the ice . The unit cycled/filled correctly . All functions checked normal . No leaks
Near Santa Clarita, CA 91321
Kenneth
Job Details: 07/31/2018
KITCHENAID REFRIGERATOR KSSS48QHX00 upon arrival freezer was 20 degrees I inspected drip pan and covered in oil unit has a leak in sealed system (a bend in the tubing developed a hair-line crack from vibration), major repair ordering all sealed system components. WP2003003 (Exchanger) 4388575 (Evap) WP2004545 (Pan heater) W10309995 (compressor) W10309995 (compressor) Removed and replaced all parts listed. Recharged unit with 7.50 Oz of r134 refrigerant. Tested unit unit is now cooling, checked for leaks no leaks found at this time, all pressures are good. Customer approves repair at this time no dents dings or damages on or around the unit cause by technician.
Near Los Angeles, CA 91607
Kenneth
Job Details: 07/31/2018
JENNAIR COOKTOP JGC7636BS00 Found unit to be not lighting correctly. Burner assembly not on properly causing the unit to burn uneven customer request the grates to be left off. removed and replaced valve. double checked for flame to be even. checked good. Job complete. Customer approves job at this time no dents dings or damages on or around unit. ; used 1 W10617472 (vavle)
Near Baywood-Los Osos, CA 93402
George
Job Details: 07/31/2018
WHIRLPOOL OVEN KFGD500ESS04 Found range ui control upper oven settings intermently not working need to replace ok to order part . ordrng 1 W11101833 (panl-cntrl) Installed part tested check out ok complete . No dents or dings cause by tech.
Near Paso Robles, CA 93446
George
Job Details: 07/31/2018
WHIRLPOOL FREEZER WRT518SZFM00 Found refrigerator working ok customer complaint freezer door opening wen you slam shut door in fresh food area customer instruct close door gently complete. No dents or dings cause by tech
Near Bakersfield, CA 93306
Dane
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRT311FZDW upon arrival there a separation in the insulation and the cabinet of the unit causing air leak and condensation and fresh food section. Seal gap with food grade silicone and tested unit. Unit functions normal; used 1 482338 (ADHESIVE)
Near Bakersfield, CA 93307
Dane
Job Details: 07/31/2018
whirlpool freezer GAFZ21XXRK Unit was shutting off and operating normally. No ice build up on evaporator. Airflow to both compartments was strong. Unit functions normal
Near Bakersfield, CA 93309
Dane
Job Details: 07/31/2018
AMANA DISHWASHER ADB1400AGB1 Upon arrival the unit was not draining. Went to inspect drain pump and found wires not connected to drain pump. Secured connection to drain pump and tested unit. Unit now functions normal
Near Bakersfield, CA 93311
Dane
Job Details: 07/31/2018
KITCHENAID REFRIGERATOR KFXS25RYMS4 Upon arrival the unit was not making ice. Ice maker was getting proper voltage but would not harvest. Removed and replaced ice maker and tested unit. Unit functions normal now; used 1 W10882923 (ICEMAKER)
Near Bakersfield, CA 93311
Dane
Job Details: 07/31/2018
KITCHENAID COOKTOP KCED606GSS00 Upon arrival the front left burner was not heating. Element shorted out and shorted out switch. Removed and replaced switch and element and tested unit. WPW10342780 (elmnt-surf) W10917724 (switch-inf) Unit functions normal now;
Near Bakersfield, CA 93304
Dane
Job Details: 07/31/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TF Upon arrival the unit was not making ice. Checked voltage at icemaker and had no voltage. Found the icemaker was not securely plugged into wire harness. Secured wire harness and icemaker and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR FFHB2750TS Upon arrival unit was not making ice. Removed and replaced ice maker, air handler kit, and fan and tested unit. Unit functions normal now; used 303918784 (Air Handler) 5304493604 (Fan and Gasket) 243297606 (Icemaker)
Near Bakersfield, CA 93305
Dane
Job Details: 07/31/2018
MAYTAG DRYER MVWC565FW0 Upon arrival unit would not spend. Unit had a speed sensor fault code. Removed and replaced speed sensor and calibrated and tested unit. Unit functions normal now; used 1 W10913953 (ACTUATOR)
Near Rosamond, CA 93560
Patrick
Job Details: 07/31/2018
WHIRLPOOLREFRIGERATOR WRS571CIHW00 Customer having issues with a noise she’s unfamiliar with. Unit just arrived and just been making rattle noise. Heard the noise and it was the diffuser normal operation. Ensured customer sound was normal. Checked all others ops, all checked good
Near Lancaster, CA 93536
Patrick
Job Details: 07/31/2018
KITCHENAID REFRIGERATOR KRMF706ESS01 Customer having ice issues. Was making fine and then all of a sudden stopped making it. Checked all service tests relating to ice maker ops and all seems good. Needs new ui and ice maker ordrng 1 W10894103 (cntrl-elec) and 1 W11188383 (ICE MAKER), Removed and replaced parts tested unit all ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 07/31/2018
WHIRLPOOL RANGE WEG730H0DW0 Found the unit having issues with a broken handle. Plastic on the inside broke. Door almost come apart. Needs handle and trim piece ; ordrng 1 W10300489 (hndle-door) and 1 W10334003 (trim-door), Removed and replaced parts tested unit all ops checked good .
Near Palmdale, CA 93551
Patrick
Job Details: 07/31/2018
MAYTAG DRYER MGDB880BW Found unit making a click noise while tumbling. Checked the unit out and the noise coming from front panel. The seal was off drum and rubbing making noise. Reinstalled and secured. Tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 07/31/2018
WJIRLPOOL DISHWASHER WDF520PADM7 Found the dishwasher top rack coming disengaged. It was popping off because clip not secured on track. Reinstalled and secured. Tested unit. All ops checked good
Near Lancaster, CA 93536
Patrick
Job Details: 07/31/2018
WHIRPOOL DISHWASHER WDF520PADM7 Found the dishwasher top rack coming disengaged. It was popping off because clip not secured on track. Reinstalled and secured. Tested unit. All ops checked good ;
Near Pomona, CA 91767
Andrew
Job Details: 07/31/2018
maytag washer MVWC565FW0 Found unit with long drain fill fault code. Checked water valve inlet and found connector wire broken. Removed connector and cut wire and installed new spade connectors. Tested water valve and it worked fine. Also Customer has a slow drain in there stand pipe causing using to back fill. Instructed Customer to had plumber come out to clear lines.
Near Los Angeles, CA 91307
Danny
Job Details: 07/31/2018
whirlpool washer WFW92HEFC Pressure switch error code Replaced pressure switch Ran a self test cycle unit completed with no issues. Used a WPW10448876 (Pressure Switch)
Near Los Angeles, CA 91356
Danny
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR KSSS48MDX02 Unit is not cooling Found drain pan heater full of corrosion and dye on drain pan No frost pattern Provided estimate to client Drain heater needed for unit is no longer available per marcone Referred client to manufacturer
Near Simi Valley, CA 93065
Danny
Job Details: 07/31/2018
whirlpool refrigerator WRS325FDAM04 No lights Replaced both lights Lights are working properly. Used WPW10515057 (LIGHT) WPW10515058 (LIGHT)
Near Simi Valley, CA 93065
Danny
Job Details: 07/31/2018
whirlpool washer WTW5000DW0 F7e1F7e7F0E5Unit is not spinning clothes properly Put unit into test mode and found error codes above Need to order parts and rs call ; ordrng 1 W10528947 (drive hub kit) and 1 W10634026 (cntrl-elec) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAP), When replacing and installing gearcase I found motor with loose pulley Need to order motor ordrng 1 WPW10006487 (motor-drve), Motor was not working replaced motor and calibrated machine Ran a self test cycle unit completed with no issues
Near Santa Clarita, CA 91387
Michael
Job Details: 07/31/2018
whirlpool range WFE320M0EB1 Customer states oven has to run at 370° to get baked products to cook evenly when recipe is 350°. Wants oven calibrated. No faults stored in unit, raised oven temp +20°. Oven ops as intended job complete
Near Los Angeles, CA 91326
Michael
Job Details: 07/31/2018
kitchenaid refrigerator KUDC10FXSS6 Customer states unit leaks from door intermittently. Tech found mechanical damage to right top corner of tub assembly. Advised customer to contact manufacturer to see about unit replacement as he insist it came from manufacturer that way. Unit ops as intended
Near Los Angeles, CA 91406
Michael
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Customer states it is freezing vegetables. Found shelves not staged and found unit overly packe.Cold air was not able to properly distribute through out fresh food cabinet creating cold spots and freezing veggies.Recommended moving shelves to stagger and re arranging food in unit to provide proper cooling. All fans work as intended. Unit is operating as intended now job complete
Near Los Angeles, CA 91331
Michael
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Lights don’t work and leaks water from freezer.Tech found no lights work in either compartment. Replaced light in fridge compartment and found connector had become disconnected from light board. Replaced light WPW10515058 and now all lights function.Thin layer of ice found in freezer. Removed ice and cleared drain unit ops as intended
Near Oxnard, CA 93035
Jesus
Job Details: 07/31/2018
WHIRLRPOOL WASHER MVWC415EW1 Customer states that unit is making noise. Checked unit and ran diagnostics now error codes. Ran automatic and passed. Ran manual test and passed. Unit is working as design.
Near Port Hueneme, CA 93041
Jesus
Job Details: 07/31/2018
whirlpool refrigerator WRT541SZDW00 Customer states that unit has condensation. Checked unit and found the tower not seated properly allowing the return air to flow causing condensation. Removed tower and seated properly. also added adhesive to the seal for better seal. Advised customer to cover food due to that will also cause condensation to start forming. Unit is working as design.; used 1 WP482338 (ADHESIVE)
Near Newbury Park, CA 91320
Jesus
Job Details: 07/31/2018
WHIRLPOOL DRYER PYG2200AWW Customer states that unit knob not working. Checked unit and found the knob indicator off place. Removed knob and reseated indicator. Ran unit on different cycles and it’s working. Unit is working as design.
Near Thousand Oaks, CA 91362
Jesus
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM02 Customer states that ice maker is not working. Checked unit and found the wires splices from underneath door. Need to order new door. Order part.; ordrng 1 LW10691266 (dor-fip), Removed door and installed new door. Ran test 44,45 and it’s working. Unit is now working as designed.
Near Oxnard, CA 93036
Jesus
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Customer states that unit fridge is to cold. Checked unit and removed evap cover. Tested bimetal and it’s working properly. Turned unit off and unplug. Replaced fan blade and seal liner. Plugged unit back on and defrost heater turned on assembled unit. Unit is now working as design.; ordrng 1 WPW10352689 (cntrl-elec), Customer states that unit In not cooling. Checked unit and replaced the control board. Assembled unit and tested. Unit is working as design
Near San Gabriel, CA 91776
Francisco
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRT541SZDW00 Issued was repaired by new door. Warm air was coming in the refrigerator creating condensation and becoming frost. Unit now working as intended
Near San Gabriel, CA 91776
Francisco
Job Details: 07/31/2018
whirlpool refrigerator WRT541SZDW00 Checked unit found broken crisper drawer rail, removed and replaced part listed discovered door liner damage as I removed old gasket. Cx needs new door in order to repair properly. Informed him it would take 6-8 weeks. Please schedule as soon as part arrives.; ordrng 1 LW10646224 (dor-fip), Removed and replaced parts listed unit now sealing properly.
Near South Pasadena, CA 91030
Stephen
Job Details: 07/31/2018
maytag washer MVWB835DW0 Checked unit found display on panel not coming on. Checked power and polarity it checked out ok. Entered diagnostics and retrieved error code f6 e2 which is a communication error. Inspected wire harness from ui to main control it is ok. Went ahead and conducted main control acu test. Found good incoming voltage on j12 connector l1 to neutral found 120 vac. Checked diagnostic led on control board it is off. Removed j18 ui from board to ensure it is not affecting board, unplugged machine then plugged back in and rechecked led it is still off. Checked for 5vcc at j18 connector found 5 volts. It is a malfunction with n the main board. Called wpl tech line to verify diagnosis. They advised to replace main control and console as well. Provided estimate. ordrng 1 W10861510 (console) and 1 W11100602 (cntrl-elec), Removed and replaced parts listed, performed test 51 verification cycle successfully, unit now working as intended.
Near Los Angeles, CA 90042
Francisco
Job Details: 07/31/2018
whirlpool refrigerator Checked unit found ice maker not working and dispenser not working either. Removed water line and checked water supply checked ok. Valve also receiving 120 vac yet not working. Ordering parts to complete repair.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt),Removed and replaced parts listed, tested ops unit now working as intended.
Near Duarte, CA 91010
Stephen
Job Details: 07/31/2018
admiral dryer AGD4475TQ2 Found open thermal cut-off. Replaced thermal cut- off only from kit. Cleaned lint chute. Dryer is heating properly. Advised customer to wash lint screen with vinegar and water. Complete.; used 1 W10480709 (CUTOFF-TML)
Near El Monte, CA 91732
Stephen
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR ET1CHEXSB01 Found RC gasket worn, not sealing. Needs RC gasket. Long job. Allow extra time. ordrng 1 2177311 (gasket,door ff (blk)), Replaced RC door gasket.(had to remove doors to replaced gasket). Advised customer to wait 4 hours before opening RC door, advised to clean condenser. Complete
Near El Monte, CA 91732
Stephen
Job Details: 07/31/2018
MAYTAG WASHER MVWX655DW1 Ran diagnostics. Had f2e1, f7e7.error code. Cleared error code. Ran auto test, calibration- passed.
Near Temple City, CA 91780
Stephen
Job Details: 07/31/2018
whirlpool washer MVWX655DW1 Ran diagnostics. No error codes found. Ran auto test cycle, calibration- ok. Water tested with load. Advised to use fabric softener ON, deep water, bulky, or power wash cycles, avoid normal cycle.
Near Monterey Park, CA 91755
Stephen
Job Details: 07/31/2018
kitchennaid range KFGG500ESS2 Found LF burner intermittent. Replaced LF burner head/ igniter WPW10515455. All burners are igniting properly. Instructed customer not to use foil or foil liners around burners or in oven.
Near Los Angeles, CA 90272
Isidore
Job Details: 07/31/2018
whirlpool refrigerator WRF555SDFZ05 Found freezer door ok at this time has frost build up, door was possibly kept open by large item in bottom door see sd pict. Customer instruct ICEMAKER ok , appears ice clump at ice chute, let warm air to go in customer instruct to cycle ice once a week
Near Los Angeles, CA 90272
Isidore
Job Details: 07/31/2018
WJIRLPOOL WASHER WFW97HEXL0 Found f8 e1 f9 e1 f8 e4 water flow error verified water valve restricted water flow on hot water new water valve ordered ordrng 1 WPW10289387 Installed new water test incoming water for leaks ok at this time. Test wast operation ok at this time.
Near Los Angeles, CA 90049
Isidore
Job Details: 07/31/2018
KITCHENAID REFRIIGERATOR KDPM354GPS0 Found filling with water but wash motor not circulating water Ordering new motor assembly; ordrng 1 W10805015 (pump&motor), Removed front panel, lower dish rack, spray arm and old wash motor assembly. Installed new wash motor assembly test for leaks ok at this time, re installed spray arm dish rack and front panel test dishwasher operation ok at this time.
Near Los Angeles, CA 91403
Isidore
Job Details: 07/31/2018
Removed ice maker and old damper. Installed new damper and test operation ok at this time. Customer advised on cleaning condenser coils and to wait 24hours for refrigerator to stabilize. used WPW10312695 (CNTRL-ELEC) W10850438 (MOTOR-EVAP)
Near Fontana, CA 92337
Daniel P.
Job Details: 07/31/2018
Customer staates microwave door broken , found door split , will not snap back together, needs new door, installed new door W11188096 tested checks ok call completed.;
Near Fontana, CA 92336
Daniel P.
Job Details: 07/31/2018
Customer states refrigerator is not cooling, found evap fan motor bad not turning, replaced evap fan motor tested checks ok call completed.
Near Moreno Valley, CA 92553
Daniel P.
Job Details: 07/31/2018
Customer states refrigerator door not closing , found mullion divider not allowing door to close missing mullion channel, found loose hinge allowing door to sag tightened and verified door closing properly call completed.
Near San Bernardino, CA 92410
Daniel P.
Job Details: 07/31/2018
refrigerator not cooling properly found condenser fan motor stalled due to debris from rodents nest , removed debris and instructed customer of rodents situation call completed
Near Colton, CA 92324
Daniel P.
Job Details: 07/31/2018
WHIRLPOOL DOSHWASHER WDF520PADM7 dishwasher not going through cycles found , control board stuck “glitching” reset board by running diagnostics mode, tested verified fill wash and drain , d/w working properly now
Near Sierra Madre, CA 91024
Bryan Dunn-Wilson
Job Details: 07/30/2018
KITCHENAID REFRIGERATOR KRSC500ESS01 Upon arrival customer states freezer was not cooling or making ice. Upon my arrival freezer was cooling and ice bin was full. Ran diagnostics tested all freezer components and compressor. All test passed. Found no issues at this time. Instructed customer on how to change temps and use measures fill feature. Customer approves no dents dings or damages on unit caused by tech.
Near La Cañada Flintridge, CA 91011
BRYAN D.
Job Details: 07/30/2018
MAYTAG WASHER MHW3505FW1 Upon arrival cx states washer bangs during spin cycle. Tested unit in diagnostics. Unit showed no error codes. Ran test cycle. Unit functioned as designed. Cx states it’s only on heavy loads. Instructed cx on how to proper load washer. Found no issues at this time. No dents dings or scratches on u it caused by tech
Near Santa Clarita, CA 91355
Raymond
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Replaced inlet valve and defrosted ice maker water tube. Tested unit unit functions as designed
Near Los Angeles, CA 91331
Raymond
Job Details: 07/30/2018
MAYTAG WASHER MHW5500FW1 Upon arrival unit had pressure faulty and long fill fault. Inspected and found burn marks on control at pressure switch and valve. Replaced WPW10448876 switch and W10599356 valve unit needs control. Replaced W11201286 control and tested unit, Unit functions as designed.
Near Glendale, CA 91207
Raymond
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Upon arrival cx complaint was styrofoam blocking air flow from filter. Cx had mad a hole through the inlet styrofoam by damper, instructed cx that this was by design and airflow does not go directly through air filter. The hole cx made will cause over cooling in RC compartment.. cx didn’t want to buy new piece they damaged. Unit functions as designed at time of service other than the fact cx put hole into damper foam.
Near Glendale, CA 91202
Raymond
Job Details: 07/30/2018
WHIRLPOOL WASHER WTW4800XQ0 Upon arrival unit was locked out. Put unit into diagnostic mode and found no codes. Calibrated unit and tested unit functions as designed.
Near Burbank, CA 91502
Raymond
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR ED5LVAXWQ00 evap frosted and fan motor not running. If you hit the fan blades the motor will kick on but stops unit needs defrost bimetallic and fan motor.Replaced 4389144 motor evap and defrost bimetallic. Tested unit. Unit functions as designed.
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/30/2018
WHIRLPOOL WASHER WTW5000DW1 Upon arrival unit making noise and wobbles on spin. Found bad gearcase and hub assembly. Replaced W10752283 washplate and W10528947 hub. Did not require gearcase,tested unit, unit functions as designed
Near Palmdale, CA 93550
Patrick
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ Found the unit not dispensing water properly. Removed and replaced W11229977 (RESERVOIR) 2 8201815 (connector). Tested unit All ops checked good.
Near Lancaster, CA 93536
Patrick
Job Details: 07/30/2018
Found the unit still leaking from dispenser. Spoke to Rick 7722529512 stated water pressure or air the only thing that can. Will replaced the reservoir and put a anti drip connector at the union between the tank and water tube in the door. Removed and replaced parts tested unit all ops checked good
Near California City, CA 93505
Patrick
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Ice maker tray stuck in eject position. Cycled ice maker and the motor can’t find position. It just clicks loud. Needs new ice maker. Removed and replaced ice maker. Tested unit all ops ok
Near Los Angeles, CA 91331
Andrew
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRT311FZDW01 Removed ice and adjusted items and replaced bag of ice. Instructed Cx to not overfill the freezer and to make sure that nothing blocks door from closing all the way. Tested door and it seals fine and gasket are in good shape.
Near Santa Clarita, CA 91321
Andrew
Job Details: 07/30/2018
KITCHENAID REFRIGERATOR KSC23C8EYY02 Found drain line for fresh food plugged. Pulled refrigerator and cleared drain line. Tested line with water and it’s clear.
Near Parlier, CA 93648
Timothy
Job Details: 07/30/2018
maytag washer MVWB835DW0 Customer states the unit is leaving soap on top of their clothes and staining them. Checked for fault codes and found none stored. Ran a service test and found it passes without fault. Noted partially dissolved dry detergent in the dispenser and no siphon cap on the fabric softener tray. Instructed customer to use less detergent and to clean the unit with the clean cycle using the recommended cleaner. Dispenser drawer part # W10919352;
Near Fresno, CA 93737
Timothy
Job Details: 07/30/2018
WHIRLPOOL DISHWASHER WDF330PAHS1 Inspected unit and found the stops are broken. Replaced with PRE ID parts. Unit checks ok. No leaks noted. used parts 2 W10888592 (ROLLERS)s 2 WP8575897 (Roller)s
Near Fresno, CA 93710
Timothy
Job Details: 07/30/2018
MAYTAG DISHWASHER MDB4949SDE3 Inspected unit and found that portions of the wire harness have been chewed apart by rodents including the wires to the float assembly. Informed customer that this is not covered by warranty . Gave customer an estimate of what it would cost to install a wire harness but warned him this is usually not the full extent of the damage caused by rodents. They usually chew hoses and the sump assembly too. Customer will get the rodents removed and contact us later to see what we can do for the unit
Near Fresno, CA 93720
Timothy
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRF535SWHZ00 Tech investigated source of noise and found it only appeared when condenser fan was on. Found source of noise to be coming from plastic warning label tab on power cord being blown by condenser fan onto wall. Taped warning label. Unit now tests good with no failures at time of visit.
Near Fresno, CA 93730
Ian
Job Details: 07/30/2018
WHIRLPOOL WASHER WFW9151YW00 Long drain error stored in board. Vacuumed existing water out of unit and remove large amount of debris from drain pump. Tested unit in automatic test cycle. Unit test good with no further issues
Near Clovis, CA 93619
Ian
Job Details: 07/30/2018
kitchennaid refrigerator KRFF507EBL00 Tech found refrigerator cools to temperature, and all function tests pass. Customer may have had frost in fresh food evaporator due to door being open for extended period. Advised customer that If issue resurfaces, a full defrost may be needed to restore air flow
Near Clovis, CA 93619
Ian
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 unit passes all function tests. Damper door is good. Advised customer to set temperature a little higher than factory default if freezing occurs. This will reduce the chance of liquids freezing on the top shelf.
Near Fresno, CA 93727
Ian
Job Details: 07/30/2018
WHIRLPOOL RANGE WFG515S0ES1 found all burners working properly at time of visit. Advised customer that other consumers in the area are having the same issue, and it may be a fuel delivery issue outside of the unit.
Near Fresno, CA 93706
Ian
Job Details: 07/30/2018
whirlpool washer WTW8500DC2 Tech found drain pump stuck on debris. Unable to remove debris from drain pump. Need drain pump for repair.; ordrng 1 W10876600 (drain pump), Tech installed pump. Unit now testing good with no leaks or damage to home
Near Apple Valley, CA 92308
Chris
Job Details: 07/30/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LWKA , On today’s visit I Replaced defective ice maker. Installed new ice maker it tested good.job complete ; Job Cmpltd,
Near Barstow, CA 92311
Chris
Job Details: 07/30/2018
frigidaire refrigerator the ice maker Was not making ice. I found gears to be stuck on ice maker causing it not to produce ice .Replace with new one icemaker Is now functioning properly.
Near Helendale, CA 92342
Chris
Job Details: 07/30/2018
MAYTAG WASHER MVWB765FW0 washer was not filling with water. I entered washer into diagnostics found that cold water solenoid was not opening. Replaced with new valve. Then ran test 51 in diagnostics water is now flowing like it should and wash machine is functioning properly.
Near Victorville, CA 92394
Chris
Job Details: 07/30/2018
MAYTAG DRYER MGDC215EW2 Customers issue is that dryer was making noise. I pulled dryer apart and removed drum. Rollers and belt checked out good . Reinstalled drum and belt noise went away. Dry is functioning properly with no noise.
Near Victorville, CA 92394
Chris
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR WRT518SZFW00 Customers issue is that refrigerator door is not sealing properly. After looking at door it looks like the door is bent make it not seal properly at the bottom. Also needs a new gasket and hinge. Told customer I could order parts and when they come in right come out and replace it. But being so new they’re going to try to return it to Home Depot. Their return policy said 90 days so that’s what they’re doing
Near Victorville, CA 92392
Chris
Job Details: 07/30/2018
WHIRLPOOL REFRIGERATOR PBF2555HEW Sealed system failure low side pressure at 15 psi and high side 100 compressor not pumping properly ; 1 W10160407 (compressor) 1 WP12532603Q (tube- disc), Removed and installed new compressor service stub and filter dryer. Found multiple leaks on discharge line and condenser coil. Was able to repair all leaks.I then put the system in a vacuum And then charged with 5 ounces of R-134A refrigerant. Refrigerator is not cooling and functioning properly.
Near Fresno, CA 93727
Irvin
Job Details: 07/30/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PEDA Removed failed compressor. Installed replacement. Vacc and charge system to correct level. All ops normal. IM is off. Allow 24 hrs to cool.
Near Fresno, CA 93711
Irvin
Job Details: 07/30/2018
WHIRLPOOL DISHWASHER KUDS25SHBL1 The control assembly will not stay on the unit. The screw hole are all broke. Tape holds control in place. Customer IS GOING TO LEAVE AS IT was placed back into place. It’s holding.
Near Madera, CA 93636
Irvin
Job Details: 07/30/2018
WHIRLPOOL WASHER WFW95HEDW0 F8/E3- OVERFLOW F8/E1-NO WATER F5/E2-DOOR LOCK ERRORThe unit drains slow, small amount of water retained in the drum. The pump is clear but not operating properly. Need pump. The lock delayed after cycle finished. ; ordrng 1 WPW10443885 (door lock) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), Removed pump p-switch and door lock. Replaced all components. Completed assembly. Ran calibration. Passed. All ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 07/30/2018
whirlpool dryer WED4815EW1 Removed broken handle. Installed new handle. All ops normal. used W10861225 (handle)