Near Bloomington, CA 92316
Daniel P.
Job Details: 08/01/2018
kitchenaid dishwasher KDTM384ESS2 dishwasher is not draining found no power at pump, checked wire found bent connector pin in harness , repaired and tested dishwasher now functioning properly, instructed customer dishwasher drain hooked up directly to garbage disposer bypassing siphon break Inst customer to correct installation issue.
Near Colton, CA 92324
Daniel P.
Job Details: 08/01/2018
whirlpool refrigerator WRF540CWHZ00 Not cooling, found evap fan motor not running, replaced fan W11024089 tested checks ok call completed
Near Riverside, CA 92504
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL WASHER WFW8740DW washer will not complete cycle found f301 error bad pressure switch WPW10448876 replaced and tested all ok. call completed.
Near Rialto, CA 92377
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW5000DW1 I found cold water valve solenoid opening intermittently, ordrng 1 W11210459 (WATER VALVE ), installed new water valve verified fill , agitation, drain and spin all ok call completed.
Near Highland, CA 92346
Daniel P.
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Light went out again found poor connection at freezer light repaired and tested all OK call completed
Near Redlands, CA 92374
Daniel P.
Job Details: 08/01/2018
maytag dryer MGDB835DW3 dryer not drying properly, ran diagnostics test all ok checked sensors , found sensors wire disconnected, reconnected and verified proper operation all ok call completed
Near Redlands, CA 92374
Daniel P.
Job Details: 08/01/2018
MAYTAG WASHER MVB835DW1 washer not cycling properly ran diagnostics, motor noisy found loose stator tightened retested and recalibrated all ok call completed.
Near Madera, CA 93636
Douglas
Job Details: 08/01/2018
ge air conditioner AHS14AXL1 Unit is damaged out of box all sides are dented foam inside the unit is broken condenser is damaged called tech line 180730-003009 18003861215 tech line advise me to give customer this information so unit can be dealt with customer relations about replacement of unit
Near Madera, CA 93638
Douglas
Job Details: 08/01/2018
FRIGIDAIRE REFRIGERATOR FFHS2611PFEA Customer states unit making noise found fan blade to be hitting ice causing motor to stop causing Motor to go out removed and replaced motor cleared ice from unit adjusted fill tube so it does not leak unit is working properly no noise; used 242018301 (Motor Condenser)
Near Merced, CA 95340
Danny
Job Details: 08/01/2018
WHIRLPOL REFRIGERATOR WRV986FDEM01 Found door gaskets to be damaged one is torn the other the magnetic strip is flipped over need to replace door gasket’s door gaskets not sealing causing warm air into unit causing fan to hit ice build up due to air leak; ordrng 2 W10846057 (gasket-fip)s, Remove and replace door gasket and Evapharness unit is working properly no noise
Near Atwater, CA 95301
Douglas
Job Details: 08/01/2018
ROPER WASHER RTW4516FW2 Customer states unit fills up then immediately drains ran through diagnostics check control found control head pressure hoses disconnected from unit reinstalled pressure hose unit is working properly;
Near Chowchilla, CA 93610
Douglas
Job Details: 08/01/2018
maytag washer MVWB835DW1 Unit out of balance found suspension rods to be out of spec removed and replaced suspension rods W11130356. unit is working properly.
Near Turlock, CA 95382
James R.
Job Details: 08/01/2018
whirlpool washer WFW85HEFC1 Found outer door to be defective from factory. Removed and replaced door W10877397. Unit working properly
Near Turlock, CA 95380
James R.
Job Details: 08/01/2018
kitchenaid dishwasher KUDS30IXBL1 F2e1 f6e2 f6e1 f6e4. Drain pump making loud noise when spinning. Found propeller to be wobbly. Also unit has pointers on ui being bad. Control shorted out due to bimetal. Unit needs ui, control and drain pump.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10380685 (cntrl-elec) and 1 WPW10500172 (panel-cntl), Removed and replaced all parts. Unit working properly.
Near Hilmar, CA 95324
James R.
Job Details: 08/01/2018
whirlpool refrigerator WRF954CIHM00 Found unit to be not level, leveled best I could due to floor being really out of level. Referred customer back to use and care; unit functions as normal.
Near Mariposa, CA 95338
James R.
Job Details: 08/01/2018
whirlpool dishwasher DU8500XX3 Found float to be broken. Removed and replaced float. Unit working properly ; used 1 WP3376397 (FLOAT)
Near Hesperia, CA 92345
Chris
Job Details: 08/01/2018
WHIRLPOOL OVEN WFG505M0BS3 Front right burner and also center burner are not igniting. Also bumpers are missing four burner grates. Ordering parts listed scheduled for Monday 10 to 12. Thanks Chris; ordrng 8 W10919249 (bumper)s and 1 WPW10515454 (burnr-head) and 1 WPW10515455 (burnr-head), replace defective burner head and also replaced bumpers on the burner grill that were missing.
Near Hesperia, CA 92345
Chris
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRF993FIFM00 Showed up at customers home. After talking with customer I informed her that I’m replacing same parts that were replaced before. rescheduling for Monday so I can Can document With tech line so I can get a reference number and ask questions Needed to complete this job. Please call customer Monday morning for a time.On return visit contacted tech line got a SR number 7722580121. Coil was completely iced up in refrigerator compartment. w11033419 per tech line replacing control board and also new evap cover. I proceeded to deice coil and remove and replace parts listed. Put all shelving and drawers back in refrigerator refrigerator is functioning properly.
Near Phelan, CA 92371
Chris
Job Details: 08/01/2018
MAYTAG WASHER MVWB855DC2 Customers wash machine is making a grinding sound again. First I answered wash machine for diagnostics received an F0E3. Which is off-balance Error code. I’ve been cleared the code and ran test 51 was able to repeat the noise the customer was hearing.Washer needs another gear case . On return visit replaced gear case and rotor. And ran test 51 which calibrated unit and then ran test 52 everything checked out good. Wash machine is functioning Properly now and no more grinding sound. USED W10811956 (Gearcase) W10915701 (Rotor) W10752189 (Screw)
Near Victorville, CA 92395
Chris
Job Details: 08/01/2018
WHIRLPOOL DRYER WGD49STBW2 On today’s visit replace defective blower motor and blower will put all parts back together cycle dryer on everything is functioning normally. Job complete;
Near Victorville, CA 92395
Chris
Job Details: 08/01/2018
Found drain pump motor Burt up. Replaced and connected water and drain hose to test at store. Ran washer thru test everything checked good. Job complete ; used W10876600 (Pump)
Near Los Banos, CA 93635
Irvin
Job Details: 08/01/2018
MAYTAG WASHER MVWB765FW2 The unit water leveled not good. Checked error codes found two,codes: F0/E3- OVER LOAD, F7/E9-LOCKED ROTOR. CUSTOMER INSTRUCT, CUSTOMER NEEDED KNOWLEDGE ON FEATURES AND FUNCTIONS. THE UNIT IS OPERATIONAL, CUSTOMER HAD QUESTIONS ANSWERED ABOUT WATER LEVELS.
Near Firebaugh, CA 93622
Irvin
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW5000DW1 Unit not agitating. Wash plate is worn, hub is weak. Needs wash plate. ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate), Removed wash plate and hub. Replaced components. Completed assembly. Calibration passed. All functions function.
Near Mendota, CA 93640
Irvin
Job Details: 08/01/2018
whirlpool refrigerator WRF535SMBB00 Freezing food in the fresh. There is a torn gasket. The fresh food in the storage bins are loaded correctly. Experiencing frozen food at lower area of the fresh section. ; ordrng 2 W10830206 (gasket-fip)s and 1 W10830307 (shelf-glas) Replaced gaskets and shelf. Adjusted temps back to recommended setting. Customer says frost built up on lower setting. All function normal.
Near Fresno, CA 93723
Irvin
Job Details: 08/01/2018
jennair icemaker JIM158XYRS1 The unit is making ice. Talking to Customer said one day ice was there, next day all ice is gone. The unit needs a bin thermistor. ; ordrng 1 WPW10511923 (thermistor), Removed power. Replaced bin thermistor. All functions normal. Unit functioning.
Near Fresno, CA 93711
Irvin
Job Details: 08/01/2018
KITCHENAID RANGE KSEG700ESS2 Brand new unit is not operating. Lights in no heat. Pulled unit from place to access out let. 240V outlet is inefficient. Line 1 is missing full voltage. Photo of findings. CUSTOMER INSTRUCT CALL ELECTRICTIAN TO REPAIR LINE
Near Fresno, CA 93720
Irvin
Job Details: 08/01/2018
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Ice maker upper the flex tray is stuck side ways. The mold is misshaped. Replaced THE UPPER IM 5303918493 (Icemaker), POWERED unit cycled. All functions normal.
Near Fresno, CA 93710
Irvin
Job Details: 08/01/2018
whirlpool dryer WGD4815EW2 Customer states the unit is not stopping, says timer is not advancing. Allowed to terminate post cool down. After 10 minutes the time is not advancing. Venting clear unit is functions the time is bad. replacing timer. ; ordrng 1 WPW10185981 (timer), Removed power. Removed power. Installed replacement timer. Test good. All ops function.
Near Clovis, CA 93619
Timothy
Job Details: 08/01/2018
whirlpool washer MVWX700XW1 Customer canceled through WP website on Saturday. Service is no longer required.;
Near Clovis, CA 93611
Timothy
Job Details: 08/01/2018
whirlpool dishwasher WDF520PADM7 inspected dishwasher and found the strike fell out of the cabinet. Removed strike from latch and stuck it back in the cabinet. Checked for security. Strike stays in position. Reset the LH mounting bracket screw. It was sticking down and had scraped the top of the console. Ran a service test and found the unit operating as designed. No leaks noted.
Near Sanger, CA 93657
Timothy
Job Details: 08/01/2018
KITCHENAID FREEZER KSC23C8EYW00 Customer states the unit is not freezing . Inspected unit and found partial frost pattern on the FC evaporator. Called WPTS and was told the only way to check for this is to evacuate the system, install a process stub and UV dryer. Parts are covered for 120 months labor for 60 month
Near Visalia, CA 93277
Enrique
Job Details: 08/01/2018
MAYTAG DRYER MGDC215EW2 Inspected a Maytag dryer, unit not powering on . I found an open thermal fuse . Installed new fuse , truck stock . All functions checked normal . ; used 1 W10909685 (THERMAL FUSE )
Near Stratford, CA 93266
Enrique
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Inspected a whirlpool refrigerator, RC cooling intermittently . I found the thermostat is broken , only works on max setting . ; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat),
Near Visalia, CA 93292
Enrique
Job Details: 08/01/2018
WHIRLPOOL DRYER WGD8000BW0 Inspected a whirlpool dryer, unit not working . I found the thermal fuse was shorted . I replaced the fuse , truck stock . All functions checked normal at time of service .; used 1 WP3390719 (THERMAL FUSE)
Near Los Angeles, CA 91316
Kenneth
Job Details: 08/01/2018
KITCHENAID REFRIGERATOR KBSN608ESS00 unit control panel is not engaging. Found unit had over temp alarm upon arrival. Reset alarm and unit will now allow selection. Customer approves job at this time. Instructed customer on alarm. Customer okayed to call back if any other issues. No dents dings or blemishes on or around unit.
Near Burbank, CA 91505
Kenneth
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW4950XW0 unit was not stop filling. Ran through cycle and unit passed all tests no error codes. Instructed that customer could have reset board while they unplugged unit. Informed unit is working properly and to call back if any other issues.
Near Los Angeles, CA 91342
Kenneth
Job Details: 08/01/2018
whirlpool washer WTW7000DW3 F0e3 error code found on unit. Ran unit through test cycle and found unit working properly. Ran and found overload issue, cleared codes, No more faults found. Unit is working properly. Customer approves job at this time. No dents dings or blemishes on or around unit caused by technician. Job complete. Instructed customer to call back if any issues. Instructed on loading clothes
Near Nipomo, CA 93444
George
Job Details: 08/01/2018
jennair refrigeator JFC2290VPY5 Found refrigerator working ok customer concern about mouser center when opening door customer instruct just be gentle wen opening door or closing complete . No dents or dings cause by tech
Near San Luis Obispo, CA 93401
George
Job Details: 08/01/2018
kitchenaid dishwasher KDTE704DSSO Found dishwasher not drying dishes all the water temp only 65 degress customer instruct need to have plumber set water heater hire per tech line check for error 6/6 error water too cold detected advise customer complete. No dents or dings cause by tech
Near Bradley, CA 93426
George
Job Details: 08/01/2018
maytag dryer MGD5500FW1 Found dryer working ok. Customer concern why sensor dry time goes up and down why it takes and extra 15 minutes on sensor dry to time dry it drys on both settings spoke to whirlpool unit is doing what it suppose to do customer instruct unit working ok per whirlpool complete . No dents or dings cause by tech.
Near Bakersfield, CA 93301
Dane
Job Details: 08/01/2018
KITCHENAID DISHWASHER KUDE70FXSS4 Upon arrival the unit was not draining. Drain pump was extremely hot and was only humming but impeller blade would not turn. Removed and replaced drain pump WPW10348269 (Pump Drain) and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 08/01/2018
FRIGIDAIRE REFRIGERATOR LGHX2636TF Upon arrival the unit was leaking. Found waterline going to water dispenser was cracked. Removed and replaced waterline and tested unit. Unit functions normal; used 1 218976438 (TUBE)
Near Bakersfield, CA 93311
Dane
Job Details: 08/01/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 Upon arrival the unit was not cooling. Found leak in fresh food evap. Unit needs new compressor and new evap. Customer will call back if they decide to do repair. All parts covered.
Near Bakersfield, CA 93309
Dane
Job Details: 08/01/2018
KITCHENAID REFRIGERATOR KRFC300ESS01 Customer canceled at door because of lack of warranty
Near Bakersfield, CA 93313
Dane
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRX735SDHV00 Upon arrival there was frost building in freezer. Found bi metal open. Removed and replaced harness WPW10276647 (Harness Freezer) and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 08/01/2018
GE REFRIGERATOR GFE29HSDSS Upon arrival unit was not cooling. Found condenser fan motor not running. Unit needs new condenser fan motor; ordrng 1 WR60X24014 (140mm condenser fan), Removed and replaced fan and tested unit. Unit functions normal now;
Near Bakersfield, CA 93304
Dane
Job Details: 08/01/2018
ge refrigerator GSS20ETHBB Rivalry unit was not making ice. Found the money on connector to the icemaker was disconnected. Secured wire connection and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 08/01/2018
WHIRLPOOL WASHER WTW4915EW2 Upon arrival the unit was not filling with water. Found cold water valve not opening. Remove and replace cold water valve and tested unit. Unit; used 1 W11210459 (VALVE)
Near Bakersfield, CA 93308
Dane
Job Details: 08/01/2018
Upon arrival customer still plant was it was freezing food in the fresh food. Customer had the deli drawers in the wrong spot causing airflow to the diverted and field to freeze. Started explaining why food was freezing in the fresh food compartment and got ready to switch drawers and shelves in the correct position and customer got very upset with me because he is an architect and does not understand how the shelves will make stuff freeze. He said “it is just wind” called tech support and talked to ed and he confirmed the deli drawer in the Wrong position will make stuff freeze. Unit was also installed in garage with outside temp of 102. He confirmed food will freeze between drawers if in the wrong spot and anytime ambient temp reaches 110 unit will not properly function
Near Castaic, CA 91384
Raymond
Job Details: 08/01/2018
whirlpool refrigerator WRS325FDAW04 Upon arrival FC not cooling properly, also had no lights. Inspected and found bad lights and cold control. ordrng 2 WPW10515057 (light)s, 1 WPW10515058 (light), 1 WPW10583800 (thermostat), Replaced lights and thermostat. Tested unit unit functions normal now
Near Highland, CA 92346
Raymond
Job Details: 08/01/2018
whirlpool dishwasher WDT710PAHW0 Unit under initial warranty. Wash motor won’t work, needs motor. ordrng 1 WPW10605057 (pump and motor assy), Replaced sump assembly and tested unit unit functions normal now
Near Los Angeles, CA 90065
Raymond
Job Details: 08/01/2018
maytag dishwasher MDB7749SBB2 upon arrival unit had erratic control functions and intermittent operation. Tested and found bad control and panel.; 1 W10595568 (cntrl-elec) and 1 W10811164 (panel-cntl), Replaced control and control panel tested unit unit functions normal now.
Near Los Angeles, CA 91326
Raymond
Job Details: 08/01/2018
whirlpool refrigerator WRS537SIAM00 Upon arrival ice maker would not cycle. Needs ice maker. ordrng 1 WPW10251076 (icemaker), Replaced ice maker. Tested unit unit functions normal now. Instructed customer to toss out first batches of ice.
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/01/2018
WHIRLPOOL WASHER MDB8959SBS2 Upon arrival unit not working in different cycles. Inspected and found control panel not operating properly and wash motor not pumping water. Replaced wash motor and unit will wash only in quick wash. still need control panel. ordrng 1 WPW10475780 (panel-cntl), Replaced control, cycles now light up on the keyboard but are intermittently lighting. Panel has irractic functions. Unit needs main control.1 W10595568 (cntrl-elec), Replace control and tested unit unit functions normal now
Near Santa Clarita, CA 91355
Raymond
Job Details: 08/01/2018
WHIRLPOOL OVEN WGG745S0FS02 Upon arrival unit would spark on all burners which is by design and no gas to unit. Tested and found regulator shut off open and gas coming from home. Needs regulator. Also a chip in upper door. Covered under 30 day cosmetic warranty.; ordrng 1 W11051040 (liner-door) and 1 WPW10546238 (valve-gas) Replaced liner and gas valve. Tested unit. Unit functions as designed, and all cosmetic issues rectified.
Near Palmdale, CA 93550
Patrick
Job Details: 08/01/2018
MAYTAG REFRIGERATOR MFI2269VEM10 Customer having issues with no ice ops and cooling not as efficient in freezer. Checked ice maker and it is the old style ice maker. Will need new kit. USED PART 201043. Removed and replaced tested unit all ops checked good. Condenser to be cleaned to remedy cooling issues
Near Littlerock, CA 93543
Patrick
Job Details: 08/01/2018
AMANA DRYER NED4655EW1 Found the unit doa. Sufficient power coming from the house power to the dryer. Checked thermal fuse and it was reading open. Needs new thermal fuse. Removed and replaced. Tested unit all ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Near Rosamond, CA 93560
Patrick
Job Details: 08/01/2018
AMANA DISHWASHER ADB1300AFS0 Found the unit having issues with the dishwasher no washing properly. Fills with water and doesn’t do anything from there needs new pump motor ; ordrng 1 W10847562 (pump&motor), Removed and replaced part. Tested unit. All ops checked good
Near Simi Valley, CA 93063
Danny
Job Details: 08/01/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Not making ice Found bad ice maker Provided cod estimate to client Service call 115.00Labor 125.00Part 92.80Tax 6.96Total 339.76Client agreed to get unit repaired Replaced ice maker and unit cycled and filled up with water Advised client to allow 24 hrs for a full bucket of ice Unit is working properly
Near Simi Valley, CA 93063
Danny
Job Details: 08/01/2018
whirlpool dishwasher WDT720PADH1 Unit not cleaning properly or drying properly. Put unit into test mode and no error codes found Found cool water temp going into dishwasher and no jet dry Advised client to run hot water 1st then turn on dishwasher Also advised them to use jet dry to improve rinse and dry cycle Unit is working properly
Near Moorpark, CA 93021
Danny
Job Details: 08/01/2018
whirlpool refrigerator KSSS42FMX02 Making humming noises Found a piece of plastic wrap inside evaporator hitting the fan blade Removed and reinstalled evap cover. Unit is working properly
Near Thousand Oaks, CA 91362
Danny
Job Details: 08/01/2018
whirlpool dishwasher WDT730PAHZ0 Door keeps falling off. Found broken bushing Replaced and install bushings. Door is now opening and closing properly Test unit and dishwasher completed with no issues; used 2 WP8268990 (BUSHING) and WP8268961 (PAD)
Near Agoura Hills, CA 91301
Danny
Job Details: 08/01/2018
whirlpool refrigerator W8RXEGMWS03 Found unit Leaking water Found door not sealing and closing properly Removed frost frost Found a box of food not allowing the door to close Advised client to rearrange food and boxes inside fridge and freezer Once fridge was rearranged The doors are sealing and closing properly
Near Simi Valley, CA 93065
Danny
Job Details: 08/01/2018
KITCHENAID REFRIGERATOR KRFC302EBS00 Water is leaking Pulled unit out and found water leaking. Asked client to turn water supply valve on And unit leaking from the water line supply not the fridge Client is going to change water line supply ; unit is working as intended.
Near Simi Valley, CA 93063
Danny
Job Details: 08/01/2018
WHIRLPOOL MICROWAVE KBMC147HSS03 Unit is flipping the breaker and beeping Check unit and power supply is ok Test unit with a cup of water multiple times Unit is cycling and heating up properly Advised client that if it’s a intermittent issue Possible bad control Control is NLA per marcone Unit is not repairable
Near Santa Clarita, CA 91321
Michael
Job Details: 08/01/2018
maytag washer MHW6000XW2 Customer hears water leaking from rear of unit. Found rubber water hoses loose on rear of unit. Tightened hoses and cleared obstruction from cold water screen. Advised they need to replace water hoses as they show severe signs of corrosion and has sprung a leak. Unit ops as intended.
Near Los Angeles, CA 91401
Michael
Job Details: 08/01/2018
whirlpoo dishwasher WDT710PAYM3 Customer states rubber seal is torn and door falls down. Tech found rubber pad is brittle and torn. Ordered two friction sleeves; ordrng 2 WP8268961 (pad)s Removed and replaced friction pads. Unit door now stays in position without falling down. Unit ops as intended.
Near Los Angeles, CA 91406
Michael
Job Details: 08/01/2018
kitchenaid cooktop KGCU462VSS00 Unable to view model sticker as unit needed to be removed for access.Verified with R1 that manufacturer is only paying diagnosis on this trip.Tech found unit dis assembled and burner assembly exposed. Told her she is going above and beyond her cleaning per use and care guide.Tech instructed how to properly wipe down unit and instructed how to clean orfice ports. Unit is operating as intended job complete. Unit works as intended
Near Los Angeles, CA 91364
Michael
Job Details: 08/01/2018
jennair dishwasher JDTSS246GS0 Customer wanted lower kick panel and reinstalled as installers left it crooked. Instructed customer on proper soap usage and loading and leveled unit servers times until customer was happy with product. Unit ops as intended
Near Los Angeles, CA 91364
Michael
Job Details: 08/01/2018
whirlpool dryer WFW95HEDU F3e1- ACU detects out of range pressure sensor F8e3 -overflow conditionF6e3 -coms error to UIF5e4-door not open between cycles. Removed top panel and found pressure sensor not secured to bracket. Removed and replaced pressure sensor. Secured sensor to unit frame, cleared faults and ran auto service test.Auto service test passed with no issues. No faults currently stored in control. Ran UI test again with no issues. Unit is currently operating as intended. Instructed customer to call if problem returns and will return with ACU and UI.
Near Los Angeles, CA 91311
Michael
Job Details: 08/01/2018
Top panel is warped. ordrng 1 W10728507 (panl-cntrl), Removed and replaced stainless panel. All burners ignite promptly. Unit ops as intended with no other issues.
Near Bakersfield, CA 93312
Erick
Job Details: 07/31/2018
WHIRLPOOL DISHWASHER WDT970SAHZ Cycled unit and unit would not power on. Replaced W11192369 console and unit is now powering on. Cycled through test cycle And it passed all tests with no errors.
Near Los Angeles, CA 90068
Kenneth
Job Details: 07/31/2018
No error codes found. Unit is operating normal instructed on proper loading and water levels. Cx approves job at this time.
Near Los Angeles, CA 91406
Kenneth
Job Details: 07/31/2018
MAYTAG REFRIGERATOR MFT2976AEM00 Installed parts unit is now working properly. Unit has no dents dings or blemishes caused by technician charged with 5.50 Oz of Freon. No leaks pressures good.
Near Los Angeles, CA 91316
Mitch
Job Details: 07/31/2018
KITCHENAID MICROWAVE KCMS125YSB-0 Customer had counter top microwave built in with trim kit. Informed customer that we cannot get parts for countertop microwaves. And we do not repair them.
Near Los Angeles, CA 91602
Kenneth
Job Details: 07/31/2018
KITCHENAID MICROWAVE KEHC379JSS08 Found unit with the MW door falling down really fast due to tension spring broken. Installed new WP4452396 tension spring and tested unit. Unit is now working properly.
Near Paso Robles, CA 93446
George
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR KRFC704FPS00 Found refrigerator ice maker in door dripping ok replace ice maker. Installed W10908391 new ice maker tested ok complete.
Near Paso Robles, CA 93446
George
Job Details: 07/31/2018
WHIRLPOOL MICROWAVE KMHS120ESS4 Found micohood interior light on door not engaging reposition primary door switch retested check out ok complete
Near Baywood-Los Osos, CA 93402
George
Job Details: 07/31/2018
KITCHENAID REFRIGERATOR KRFC300ESS01 Found refrigerator damper control intermittently open and closes. installed WPW10594329 control tested ok complete.
Near Santa Maria, CA 93458
George
Job Details: 07/31/2018
MAYTAG WASHER MVWX655DW1 Found washer not passing diagnostics test board needs to be replaced. Installed W11116592 new board tested check out ok complete.
Near Bakersfield, CA 93312
Mitch
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRF736SDAM13 E2 fault code for the ice maker. Hole in the side of the bucket. Replaced ice maker and bucket. Unit tested ok.
Near Bakersfield, CA 93312
Mitch
Job Details: 07/31/2018
WHIRLPOOL OVEN JJW3430WB00 Replaced power relay board
Near Bakersfield, CA 93309
Dane
Job Details: 07/31/2018
WHIRLPOOL WASHER WFW70HEBW1 Upon arrival the unit would not turn on. Found two pink wires going to control board bringing in voltage or not connected. Secure connection and tested unit. Unit functions normal now.
Near Bakersfield, CA 93309
Dane
Job Details: 07/31/2018
Upon arrival the silicone did not hold the vent in the freezer to the cabinet. Called Kevin at tech-support per Kevin at tech-support there is nothing else we can do. Unit is not repairable.
Near Bakersfield, CA 93304
Dane
Job Details: 07/31/2018
WHIRLPOOL DISHWASHER MDB7100AWB Upon arrival dishwasher was leaking. Found the clamp on the drain hose broken and not secured. Replaced clamp with personal stock and tested unit. Unit functions normal now;
Near Bakersfield, CA 93309
Dane
Job Details: 07/31/2018
WHIRLPOOL WASHER WTW5000DW1 Upon arrival the unit would not start and would not wash. Put unit into automatic diagnostic test and lights on LED turned on but washer did nothing. Removed and replaced control board and calibrated and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 07/31/2018
WHIRLPOOL COOKTOP WFC310S0EB1 Upon arrival the front left burner was making a strange noise when on. Found the receptacle not properly secured in place causing a vibration sound. Tightened receptacle and properly secured and tested unit. Unit functions normal now.
Near Bakersfield, CA 93311
Mitch
Job Details: 07/31/2018
Screws that hold down burner bases are seized and would require drilling of all six burners. I advised customer that this is not a recommended repair due to all the damage that will occur during a procedure like this
Near Porterville, CA 93257
Mitch
Job Details: 07/31/2018
MAYTAG OVEN CWG3600AAB26 Replaced12400035 (Ignitor Kit) Tested ok.
Near Bakersfield, CA 93308
Mitch
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Cleaned condenser and lowered freezer temperature
Near Strathmore, CA 93267
Mitch
Job Details: 07/31/2018
MAYTAG WASHER MHW5500FW1 Overfill fault code found small hole in pressure hose, sealed hole and retested Tested ok.
Near Los Angeles, CA 91325
Michael
Job Details: 07/31/2018
KITCHENAID REFRIGERATOR KSC24C8EYY02 Tech diagnose sealed system issue. Tried truck stock start relay kit and no change. Compressor is bad. Job complete
Near Camarillo, CA 93012
Jesus
Job Details: 07/31/2018
WHIRLPOOL REFRIGERTOR WRT549SZDM01 Customer states that unit icemaker not working. Checked unit and found the the fill tube to icemaker pushed to far back on not filling chute. Removed all the ice accumulated on freezer and removed back cover, icemaker. By using my steamer defrosted and ice build up remaining. Reassembled unit and tested. Also sealed liner with adhesive. Unit is now working as design.; used 1 482338 (ADHESIVE)
Near Camarillo, CA 93010
Jesus
Job Details: 07/31/2018
MAYTAG WASHER MVWC565FW1 Customer states that unit is making noise. Checked unit and no errors. Ran manual diagnostics and passed. Customer concern was that noise the actuator makes when shifting to spin. Customer instruct on maintenance. Unit working as design
Near San Gabriel, CA 91776
Francisco
Job Details: 07/31/2018
WHIRLPOOL REFRIGERATOR WRS312SNHM00 Checked unit found ffc top part at 40 degrees and lower portion at 50 degrees. Ordering parts ordrng 1 W10667072 (harns-wire) and 1 W11188039 (CNTRL ) and 1 WPW10384183 (thermistor), Removed and replaced parts listed, asked customer to monitor temp and report any issues. Unit working as intended.
Near Arcadia, CA 91007
Francisco
Job Details: 07/31/2018
KITCHENAID REFRIGERATOR KSSC42FTS20 Checked unit upon arrival found frost build up on FC. Entered diagnostics and went to service test 07 unit display 01 bi metal opened. Used steam gun to defrost evaporator, bypassed bi metal unit still not acknowledging bi metal. Removed top panel and used bimetal test connector to bypassing it with an insulated wire. Unit now displaying 01 bi metal closed and heater energized. Inspected further found bad connection on wire coming from the cabinet for the bi metal. Removed and reconnected quick connect and secured connection, unit now working as designed.
Near Pasadena, CA 91103
Francisco
Job Details: 07/31/2018
WHIRLPOOL DISHWASHER WDTA50SAHZ0 Customer explained that his dishes were not being cleaned, also stated his detergent pods were not being dissolved. Entered diagnostics and found error codes 4-3 and 6-1 checked voltage at motor connector found 120 vac present yet wash motor not working. Removed and replaced W11087376 (Motor pump) W10876537 (PUMP-DRAIN), tested ops unit now working as intended.
Near South Pasadena, CA 91030
Francisco
Job Details: 07/31/2018
WHIRLPOOL DISHWASHER KDTE234GWH0 unit was not drying some of her dishes and she had some white film on top of some of her cups. Checked water temp it is at 117-118 degrees. Her husband will adjust to a minimum of 120 degrees. customer is using rinse aid. Spray arms arms are rotating. Only error code found was 5-1 door latch not being engaged 4 seconds after pressing start key. Explained to customer how plastic cups will not dry as good due to the fact that plastic does not absorb heat. Also advised her to run hot water in sink to make sure dw is receiving water that is hot enough for it to perform better. Unit is working as intended. I informed her that I did not find anything wrong with unit and gave her instruct on features to adjust in order to achieve the results she expects from unit.
Near Alhambra, CA 91801
Francisco
Job Details: 07/31/2018
WHIRLPOOL MICROWAVE WMH31017AS-5 Checked unit found blown fuse and bad primary door switch. Removed and replaced parts listed, unit exhibited erratic behavior and displayed error code f1 e4 turntable would move with the door opened. Checked polarity and did voltage checks with tech line. He advised me to replace main board. Ordering parts to complete repair.; ordrng 1 W11106356 (cntrl-elec), Removed and replaced parts listed unit still acting up, found wrong secondary switch installed. Guy from maintenance attempted to work on unit, also found miss wiring on unit. Corrected issues, tested ops unit now working as intended; used 1 W10727360 (MICROSWITCH)
Near Glendora, CA 91741
Tyler
Job Details: 07/31/2018
whirlpool refrigerator WRB322DMHV00 Customers refrigerator light in freezer is not coming on. Found switch is frozen. Fixed and tested all works good at this time.