Near Temple City, CA 91780
Juan
Job Details: 08/10/2020
OVEN WHIRLPOOL WOS51ES4ES01 "Unit’s cooling fan/blower is noisy, blower assembly needs to be replaced. MODEL/SERIAL # tag has been removed from the unit. Informed customer I am not allowed to work on the unit given the tag is missing. Called trade partners to report, but given is Saturday they were closed. Took picture of registration paperwork, showing a model and serial #. "
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/10/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer is concerned of oven bake not working. "
Near Bakersfield, CA 93309
Dane
Job Details: 08/10/2020
WASHER WHIRLPOOL MVWX655DW Found a loose connection at shifter . Secured connection and t step unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW7500GC2 Found a loose connection and the drain pump cause if drain pump to stall. Secured and tested unit. Unit functions normal now
Near Visalia, CA 93291
Frank
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer stated no icePart # WPW10498976$ 100.00Labor 75.00 Total $ 175.00 Will be paid upon arrival Service fee paid by credit card ; ordrng 1 WPW10498976 (valve)
Near Bakersfield, CA 93313
Dane
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW9470WW01 Unit needs tub job. Cx declined.
Near Visalia, CA 93292
Frank
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW2 Customer state No at times only trickles except bulk cyclePerformed diagnostics Found inlet valve plugged Will order part; ordrng 1 W11210459 (valve)
Near Bakersfield, CA 93312
Erick
Job Details: 08/10/2020
WASHER MAYTAG MODEL Cycled unit and found unit with bad motor windings causing unit to fill and not spend. Unit will need new motor. Customer declined estimate to repair at the time of service. Job complete
Near Fresno, CA 93722
Irvin
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 The cover in the fresh food section is damaged. Screws are spent thru the cover. Have to brake the panel out. Installed evap motor need covers to finish a etc job. ; ordrng 4 12990518 (screw)s and 1 W10619220 (bracket R) and 1 W10619221 (bracket) and 1 W10754145 (cover) and 1 W10826118 (housing)
Near Glendora, CA 91740
Stephen
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW4815EW1 "Pre- edit parr’s were returned 08/07. Picked up pump locally. Replaced drain pump. Ran diagnostics. Had f2e1, f9e1 error codes. Cleared error codes. Ran auto test cycle. Fills, agitates, drains, rinses, and spins properly. Instructed customer to use less detergent. Complete."
Near Los Banos, CA 93635
Kenneth
Job Details: 08/07/2020
DRYER WHIRLPOOL WED7000DW2 Found unit turning on but just sitting there. Bad thermal fuse. Checked venting and found venting good and clear. Replaced thermal fuse and tested. Unit is now working properly.
Near Los Angeles, CA 90049
Isidore
Job Details: 08/07/2020
OVEN KITCHENAID KODC304ESS00 "Removed oven from wall cavity , back panel for thermal fuse access, removed old upper thermostat and installed new upper thermostat W11034459, reinstalled back panel and oven. Test oven operation at approximately 350 degrees Fahrenheit, both lower and upper oven working at this time."
Near Riverside, CA 92506
Kevin
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW85HEFC1 "Unit giving F3E1, I tested unit and found that customer was using 3 tide pods. I instructed customer that 3 pods can cause error code. Customer paid trip charge."
Near Calabasas, CA 91302
Danny
Job Details: 08/07/2020
RESIDENTIAL REFR KITCHEN AID KBSD608ESS01 Client is stating unit is not cooling properly Test freezer temp and unit is reaching 0f degrees Test fridge compartment and by the top shelve left side unit is reaching 34-37 degrees Advised client to rearrange food and not to block vent and rear shelves gaps to allow proper air flow Client is complaining about taste of water and advised him chemical flavor can come from the water supply and water line and manufacturer recommends copper Ice buckets and shelve need to be replace Customer denied for me to adjust his doors and bottom trim and order ice bucket and broken drawer He is going to exchange the unit and does not want unit to be repaired Called trade partners to document call Sr# 7728500770
Near Rialto, CA 92376
Kevin
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced RC door. Heated gasket to form. All tests good.
Near Riverside, CA 92506
Kevin
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KBSN608ESS01 "Seal is falling off deli bin causing temp issues in deli. I inspected door seal, seal is defective. Removed and replaced bin with seal. All tests good."
Near Azusa, CA 91702
Stephen
Job Details: 08/07/2020
DRYER - GAS WHIRLPOOL WGD4815EW1 "Recall on GJ. Squealing sound. Found support rollers seizing up, worn idler and belt. Replaced support rollers, belt, and idler pulley. Cleaned/ reconditioned shafts. Tumbling and heating properly at this time. Complete.; used 1 4392065 (REPAIR KIT) from stock"
Near Riverside, CA 92507
Kevin
Job Details: 08/07/2020
MICOWAVE WHIRLPOOL WMC30516HZ0 Unit not heating. I verified unit is not heating. This unit is unserviceable and no replacement parts are available. It’s a countertop microwave. I informed office to call whirlpool.
Near Modesto, CA 95351
Cruz
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL KDPE234GPS "Fixed- found lose neutral wire at terminal block causing intermittent power to the appliance, cut and spiced and reconnected neutral wire tested unit in a normal cycle for 30 minutes, unit is now working as designed customer okayed repaired"
Near Gustine, CA 95322
Kenneth
Job Details: 08/07/2020
WASHER MAYTAG MVWB865GW0 LF error code. Faulty cold water. Not properly opening solenoid. Ordrring new water valve. Rescheduled customer for monday 8-10-20; ordrng 1 W11165546 (Valve)
Near Santa Clarita, CA 91354
Randy
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Compressor not in ;1 W10832994 (compressor)"
Near West Hollywood, CA 90046
John
Job Details: 08/07/2020
DRYER WHIRLPOOL WED5000DW2 "Replace the main thermostat, the thermal fuse had to be replaced also. The dryer tested good at this time. The dryers in the rear of the house."
Near Los Angeles, CA 91311
Randy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Removed and replaced door and thimble. Door has damages. Reordering. ; ordrng 1 LW10599407 (dor-fip)
Near Los Angeles, CA 91342
Raymond
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Upon arrival cx states frost and ice is in freezer. Found humidity on mullion, this is causing water to drip into freezer. Also found frosting on door seals causing warm air leaks. Instructed cx on proper use and care. Unit functions as designed."
Near San Bernardino, CA 92407
Rod
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW0 Wet clothes at nd of cycleConfirmed defective pump.... outage to pump with no obstruction. Won’t energize. Replaced pump with no leaks and as designed operation returning.The pump listed for this model shows a different configuration took the same pump as that model WTW5000DW2; used 1 W10876600 (PUMP-WATER) from stock
Near Riverside, CA 92503
Kevin
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ "Light in FC not coming on and gears on rails are broken not allowing door to close properly. Unit needs brackets, gears and light switch. Ordering parts. ; ordrng 1 W10348259 (bracket) and 1 W10348260 (bracket) and 1 WP12466115SP (light switch) and 1 WPW10474715 (gear) and 1 WPW10474716 (gear)"
Near Colton, CA 92324
Rod
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW7500GC2 Won’t start but intermittently Confirmed.....Found lid lock circuit in control failure. Replaced machine control with no issues recurring and no leaks after calibrating.
Near Redlands, CA 92373
Rod
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG525S0JZ0 Returned to replace ordered parts and as designed fit and finish returned1 W11026866 (panl-cntrl)
Near Riverside, CA 92506
Kevin
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KSRG25FKSS15 unit not making ice. I verified voltage to ice maker but ice maker not cycling. Found broken module on ice maker. Ordering ice maker. ; ordrng 1 2198597 (icemaker assy)
Near Glendora, CA 91741
Stephen
Job Details: 08/07/2020
RANGE - GAS AMANA AGG222VDW4 Tested oven. Heating properly at 350 f. Called tech line. SR # 7728503483. Unit is working properly as designed. Called safety department. SR # 7728482464. No problem found with unit. Smoke detector is too close to range. Range is close to wall on left side.Complete.
Near Fontana, CA 92337
Tyler
Job Details: 08/07/2020
WASHER WHIRLPOOL MVWB765FW4 Customer stated that the unit shut off on its own. Found error code for communication loss. Ordering interface and main control not in stock.; ordrng 1 W11135391 (console) and 1 W11429620 (ELEC CNTRL )
Near Covina, CA 91722
Stephen
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW5620HW0 Unable to put into diagnostics. Control is locked. Control panel won’t unlock. Disconnected and reconnected UI. Still locked. Needs console. Called tech line. SR # 7728500025. ; ordrng 1 W11319991 (CONSOLE )
Near Los Angeles, CA 91326
Antonio
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL JS48PPDUDE01 Aligned door and checked damper operation. Reset control to 34 degrees. Freezer is set at -3 degrees f. Operates per mfg.’s specifications.
Near Calabasas, CA 91302
Danny
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KSSC42FKS01 Ref side is not cooling Found air return blocked with ice Defrost unit with steam gun Test unit and freezer is at 0f Advised client to allow 24hrs for unit to reach proper temp Possible doors were left open for long time causing an air leak and frisking up the air return Test unit and ref compartment is not getting air flow and started to cool
Near San Dimas, CA 91773
Stephen
Job Details: 08/07/2020
DRYER - GAS MAYTAG MGD6230HW0 Ran diagnostics. Found leaking past orifice when unit is off. Needs burner assembly.Out of stock at vendor. In stock locally.; ordrng 1 280119 (BURNER ASSEMBLY )
Near Los Angeles, CA 91304
Danny
Job Details: 08/07/2020
RANGE KITCHENAID KDRS483VSS04 F2e1 error code Replaced ui and control Reinstall unit and power up Test unit and all functions are working properly No error codes No floor or cabinet damage U it is now working properly
Near Simi Valley, CA 93065
Danny
Job Details: 08/07/2020
OVEN WHIRLPOOL WOS51EC0HS01 Sr#7728502586 . Unit display resume after unit reached temp and put food inside the oven If client doesn’t hit resume unit will shut off Sometimes the resume alert doesn’t come on Called techline they advised to have client set up to WiFi on the app and to download software upgrade and this issue should be taken care of Unit is heating and cycling properly Document call
Near Los Angeles, CA 91311
Danny
Job Details: 08/07/2020
RESIDENTIAL REFR WHIRLPOOL WFG505M0BS3 Unit is not igniting and smell of gas build up Found faulty ignitersReplaced and burner heads Reinstall unit and power up All burners are working properly and no more gas build up Unit is now working properly
Near San Bernardino, CA 92407
Rod
Job Details: 08/07/2020
DRYER AMANA NGD465EW2 Dryer won’t power upConfirmed.....open door switch and open thermal fuseOrdered door switch and thermal fuse.Supplier out of stock and truck stock depleted.; ordrng 1 WP3392519 (thermal fuse) and 1 WPW10237959 (switch-dor)
Near Pomona, CA 91768
Andy
Job Details: 08/07/2020
DISHWASHER KITCHENAID KUDE70FXSS5 "Unit stops in mid cycle, replaced control board tested unit working properly"
Near Colton, CA 92324
Rod
Job Details: 08/07/2020
WASHER WHIRLPOOL MVWB835DW0 Tub leg into gearcase and down stator assembly. Will need bolt washplate ;1 W10752187 (screw) and 1 W10754158 (motor stator) and 1 W10811956 (GEARCASE) and 1 W10811960 (spin basket) and 1 W10902814 (washplate) and 1 W11050804 (cap) and 1 W11219115 (TUB)
Near Glendora, CA 91740
Andy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Getting to cold in fresh food compartment and damper makes noise, replaced damaper and tested unit working properly"
Near Glendora, CA 91741
Andy
Job Details: 08/07/2020
LAUNDRY WHIRLPOOL WTW7000DW "Not filling, found harness to water valve to control loose reinstalled harness and ran through cycle tested unit working good"
Near Fontana, CA 92336
Stephen
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Needs nameplate. Not reusable.; ordrng 1 W11223753 (NAMEPLATE )
Near Covina, CA 91722
Andy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT311FZDT00 "Not cooling in fresh food compartment, found fan motor was turning very slow , replaced fan motor and tested unit working properly"
Near Los Angeles, CA 91344
Antonio
Job Details: 08/07/2020
RESIDENTIAL REFR KITCHEN AID KRFF707ESS01 "Fresh food evaporator iced completely. Ordering harness wire/fan , support and control.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WPW10389152 (support)"
Near Los Angeles, CA 91326
Antonio
Job Details: 08/07/2020
MICOWAVE OVEN KITCHEN AID KMBS104ESS03 "Pulled out microwave to check power to transformer. Transformer has 120 supply. Defective magnetron. Ordering magnetron, diode and capacitor; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 W11409822 (MAGNETRON.)"
Near Covina, CA 91724
Andy
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Not cooling ; ordrng 1 W11033168 (harns-wire)
Near Glendora, CA 91740
Andy
Job Details: 08/07/2020
LAUNDRY MAYTAG MVWC565FW1 "Leaks oil and water needs motor,gear, and parts; ordrng 1 W10721967 (drive pulley) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 WPW10006384 (drive belt)"
Near Montebello, CA 90640
Juan
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Ice build up on freezer door rails, and door switch area. De iced freezer area. Possible door was not closed properly at one point. Advised customer to apply extra pressure on door when closing, to eliminate the chance of it not making contact 100%. Unit is working fine."
Near El Monte, CA 91731
Juan
Job Details: 08/07/2020
RANGE WHIRLPOOL WFG505M0BS3 "Oven light is not working 100% of the time, oven door gasket separates from cabinet when you pull on it.Light bulb was loose, corrected light bulb installation. Informed customer door gasket is held by clips spaced around the perimeter to keep it in place, the gasket between the clips will come forward if pulled. The design of the gasket, is to remain in place that way when the door is closed, it makes contact with it. Customer is using an adapter to connect the unit to the electrical outlet because it’s not a grounded 3 prong connection. Advised customer per manufacturer it states on owners manual to connect unit to a properly grounded outlet."
Near Glendora, CA 91741
Andy
Job Details: 08/07/2020
DISHWASHER MAYTAG MDB4949SHW1 Needs dispenser because it leaks when you put jetdry in it; ordrng 1 W10861000 (detergent dispenser)
Near El Monte, CA 91732
Juan
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Actual concern, unit not making ice. Found ice cubes stuck, cubes were blocking the feeler arm path, not allowing it to come down all the way. Feeler arm was sensing full ice container. Cleared ice cubes, ran diagnostics, ice maker is working fine."
Near El Monte, CA 91732
Andy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM "Not cooling, found that unit is not getting a full frost pattern, needs compressor ; ordrng 1 W10309988 (compressor)"
Near Baldwin Park, CA 91706
Juan
Job Details: 08/07/2020
REFRIGERATOR MAYTAG MSS25C4MGZ03 "Ice container was full on arrival, pointed that out to the customer, she thinks unit takes too long to fill ice container. Customer is comparing unit to an older model. Informed customer this model takes anywhere between 24 to 48 hours to fill ice container given size of cubes are much smaller than older ice makers. Explained to customer water reservoir only holds 12 to 16 ounces of water. If a cup is filled, it takes most of the water that was sitting inside, as water is dispensed, water at room temperature comes into the unit. The water needs to sit in there sometime before dispensing for it to get cold. Unit was not leveled properly. Leveled unit, checked ops, unit is working fine."
Near Duarte, CA 91010
Andy
Job Details: 08/07/2020
FREEZER WHIRLPOOL KRSC503ESS01 Needs thermistor and fan; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Near Sanger, CA 93657
Timothy
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW7500GC2 Checked for faults and ran a service test. Unit showing a 3-2(inlet water temperature fault)8-1(low/no flow) 0-4(spin limited by water temperature); ordrng 1 W11165546 (valve)
Near Sanger, CA 93657
Timothy
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW1 Checked for faults and ran a service test. Unit showing a 5-2(lid lock fault). Unit had difficulty locking in the service cycle.; ordrng 1 W11307244 (latch)
Near Baldwin Park, CA 91706
Juan
Job Details: 08/07/2020
DRYER MAYTAG MGDC465HW0 "Worn out drive belt. Replaced belt, checked ops, unit is working fine now.; used 1 4392065 (DRYER REPAIR KIT) from stock"
Near Sanger, CA 93657
Timothy
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW6120HW0 When plugged in the unit just drains and puts a message on the screen that says it’s draining and to remove any clothes. Called WPTS(7728501890) who had me disconnect the drain tube and wait 10 minutes to see if the control stops draining. If not replace the control. ; ordrng 1 W11419055 (CONTROL)
Near Thousand Oaks, CA 91360
Hector Zuleta
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced: Evaporator Thermistor (W10316760) and User Interface (W11340158). Tested ok.
Near Sanger, CA 93657
Timothy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit needs a new IM . ; ordrng 2 WPW1022101048s and 2 WPW10221048 (spacer)s"
Near Thousand Oaks, CA 91320
Hector Zuleta
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 Replaced Freezer (LW10728959). Tested ok.
Near Camarillo, CA 93012
Hector Zuleta
Job Details: 08/07/2020
DRYER MAYTAG MGD6630HC1 Customer is concerned of dryer stop and display a F3E3 code (Inlet thermistor open/shorted). I set the unit in diagnostic and there was a F3E3 code. Replaced Inlet Thermistor (W11396709). Tested ok.
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
WASHER MAYTAG MVWB765FC2 "In diagnostics found , long fill & locked rotor error codes . Unlocked rotor , installed valve , performed calibration . All functions tested normal at time of service , no leaks ."
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW6620HW0 "Customer concerns , washer long cycle time . I called techline , spoke with AUSTIN Sr #7728496532 , in diagnostics found off balance error code . All functions tested normal , it’s normal for time to adjust due to overload , off balance , oversuds , etc , etc ."
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer concerns , door alarm keeps going off . Found RC left door switch not making contact with door liner . Installed plastic square , ran test in diagnostics . All functions tested normal at time of service , no leaks ."
Near Porterville, CA 93257
James
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW4816FW Installed new harness and tested unit. Unit now spinning and operating as intended.
Near Visalia, CA 93291
James
Job Details: 08/07/2020
WASHER MAYTAG MVWC415EW1 Cx stated unit not ompleteing cycles. Ran auto test. Test completed no issue. Manual test components. Water valve non responsive.. retested auto.. water valve failed. Customer denied repair due to price of repair.
Near Baldwin Park, CA 91706
Juan
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW560CHW0 "Replaced burnt up drain pump, unit wouldn’t power on. Replaced main control board, and console. Ran diagnostics F3e2 open or shorted ntc. Found wire harness connector damaged. Harness needs to be replaced.; ordrng 1 W10919932 (harns-wire)"
Near Monterey Park, CA 91755
Francisco
Job Details: 08/07/2020
ALPHA WHIRLPOOL WFW97HEDC0 Checked unit found error code f3 e1. Blew through p hose. And also ensure connections are ok at ACU and at sensor. It looked ok. Performed quick diagnostics and unit is fully functional. If cx calls back in will need assistance to get unit off drain pan it’s on.
Near Monterey Park, CA 91755
Francisco
Job Details: 08/07/2020
MICROWAVE WHIRLPOOL CAE2745FQ1 Checked unit found no leaks underneath/valve/drain or hot cold hoses. Leak coming from incoming water splashing on tub ring. Leveled unit back and turned faucet down a bit. Unit now checks ok.
Near Arcadia, CA 91007
Francisco
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW85HEFW0 Removed and replaced water pump. Unit now checked ok.
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer concerns , dishwasher not filling with water . Found The unit is filling up , but wash motor is not working . Please order control board and wash motor . ; ordrng 1 W10904715 (cntrl-elec) and 1 W11087376 (pump&motor)"
Near Armona, CA 93202
Enrique
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW8040DW "Part not yet received , will be available next Tuesday . Long fill/no fill , we know is shorted valve . ; schdld next appmnt for 8/12 WED !"
Near Redlands, CA 92374
Rod
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT519SZDW02 Concerns of Cooling issues.Confirmed Found over packed in fridge and no food in freezer to really see a problem. Ffd compartment grocery storage inhibiting air flow. Overlapped shelf’s concentrating air in on spot.Consumer is aware of these issues and claims that’s not the issue. Redistributed groceries to allow even airflow.Produce stored in top shelf and crispers were empty.
Near Atwater, CA 95301
Kenneth
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW92HEFW0 Installed bellows. Pressure hose and drain pump. Tested unit. Unit is now workimg properly. Customer approbes function at this time.
Near Merced, CA 95348
Kenneth
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW4855HW1 Hot to cold. And cold to hot. Put hot to hot. And cold to cold. Twated. Jnit is workkng properly. House valves incorrect. House valve shows hot water is cold. And cold water is hot. Informed custimer to have someone come out and swap there house valves around.
Near Delano, CA 93215
James
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW "Found unit with motor control fault. Unit not spinning correctly. Unit needs new hub kit, splutch assembly and main control. ; ordrng 1 W10528947 (drive hub kit) and 1 W11116594 (cntrl-elec)"
Near Merced, CA 95348
Kenneth
Job Details: 08/07/2020
MICOWAVE OVEN WHIRLPOOL WMH31017HS3 Installed control. Transformer and thermostat. Tested unit. Unit is now eorking propetly. Customer approves function at this time.
Near Monterey Park, CA 91755
Francisco
Job Details: 08/07/2020
LAUNDRY MAYTAG MVWB835DW4 Checked unit found error code f6 e2 & f2 e1. Continuity check on harness passed. Unit needs ui and control replaced. RS for Thursday.; ordrng 1 W11035014 (console) and 1 W11105155 (cntrl-elec)
Near Searles Valley, CA 93562
Patrick
Job Details: 08/07/2020
REFIRGERATOR WHIRLPOOL WRT112CZJW00 Removed and replaced control. Tested unit told customer wait 24 hours
Near Tulare, CA 93274
Chase
Job Details: 08/07/2020
WASHER MAYTAG MVWC565FW2 "Same problem occurring. Getting motor control fault and motor fault. Called into WPL tech line, spoke with Andy. Ran through error codes. Took resistance reading at j2 connector getting proper readings. Took resistance reading at capacitor and received 0 ohms. Indicating a shorted capacitor. Ordering capacitor. SR#7728401809; ordrng 1 W11428524 (CAPACITOR)"
Near Visalia, CA 93277
Chase
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00 E5 error code on icemaker. Must have been a bad icemaker from factory. Ordering new icemaker. ; ordrng 1 W11294907 (ICEMAKER)
Near Santa Clarita, CA 91355
Joe
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW5000DW3 Sr7728459538Replaced lid lock and parts whirlpool Techline told me to job complete ; ordrng 1 W11307244 (latch)
Near Fowler, CA 93625
Frank
Job Details: 08/07/2020
WASHER WHIRLPOOL MHW6630HW1 Customer states not cleaning clothes Don’t touch unitCustomer says upon arrival she doesn’t have receipt.
Near Simi Valley, CA 93063
Joe
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Unit needs a new control board because it’s throwing a po error code.; ordrng 1 W11171078 (harns-wire) and 1 W11224256 (cntrl-elec)
Near Redlands, CA 92373
Rod
Job Details: 08/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Won’t wash completelyDetergent dispenser defective.Ordering and returning next day with part.; schdld next appmnt for 8/7 FRI !
Near Redlands, CA 92373
Rod
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL MDB8959SKZ0 Product description should be a dishwasher as the model and serial number were preloaded by whirlpool/BestbuyDishwasher won’t drainConfirmed found diagnostics won’t go any further than entering only.....segments in display were not fully functional Ordering ui and machine control.; ordrng 1 W11410070 (CONTROL) and 1 W11413963 (USER INTERFACE)
Near Hanford, CA 93230
Enrique
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW8500DW5 "Installed new tub , all functions tested normal ."
Near Azusa, CA 91702
Stephen
Job Details: 08/07/2020
COMPACTOR WHIRLPOOL GC900QPPQ6 "Replaced drive gears. Won’t go back up, noisy. Motor not reversing. Needs motor, power screws..; ordrng 1 882699 (GEAR KIT) and 1 W10439651 (MOTOR) and 1 WP777811 (SWITCH- DIRECIONAL) and 2 WP9870163 (POWER NUT)s and 2 WPW10451272 (POWER SCREW)s"
Near Alhambra, CA 91801
Francisco
Job Details: 08/07/2020
DRYER MAYTAG MGDB835DW3 "Checked unit found broken catch. Removed and replaced catch, tested ops unit now working as intended."
Near Del Rey, CA 93616
Frank
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Customer stated refrigerator making noiseLast technician says it was evaporator fan He never pulled out refrigerator he was in and out in 3 minutes Performed diagnostics Found additional part needed Condenser fan doesn’t workWill order part; ordrng 1 W11127829 (motor-cond)
Near Selma, CA 93662
Frank
Job Details: 08/07/2020
WASHER MAYTAG MVWC415EW1 Customer stated it takes longer to washPerformed diagnostics Found error code F8E1Long fillInlet valve defective Will order part ; ordrng 1 W11210459 (valve)
Near Hughson, CA 95326
Cruz
Job Details: 08/07/2020
WASHER MAYTAG MVWX655DW0 "Fixed- installed new parts (cntrl elec, lid lock) calibration tested pass, auto test pass, no codes, no leaks , no codes, unit is working as designed, cx ok repair."
Near Kingsburg, CA 93631
Frank
Job Details: 08/07/2020
M/W OTR MAYTAG MMV4206FZ3 "Customer stated not heating Microwave works, just no heatPerformed diagnostics Capacitor defective Will order part; ordrng 1 W11371718 (CAPACITOR )"
Near Kingsburg, CA 93631
Frank
Job Details: 08/07/2020
OVEN WHIRLPOOL WOD51EC7HS01 Customer stated built in oven isn’t working Performed diagnostics Control panel isn’t responding By touchWill order part; ordrng 1 W11297714 (console)
Near Los Angeles, CA 91402
Randy
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM06 Gaskets won’t seal or sit properly. Need new doors ; ordrng 1 LW10672966 (dor-fip) and 1 LW10672972 (dor-fip) and 1 W11178521 (nameplate)
Near Los Angeles, CA 90049
Isidore
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Removed old right side door gasket and installed new right side refrigerator door gasket. With heat gun used to rid gasket of any deformities created during shipping and packaging, to customer satisfaction. Test refrigerator ok at this time."
Near Arcadia, CA 91006
Francisco
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL KSSS36DAX05 "Checked unit found multiple issues on unit. Evap fan motor along with blade need to be replaced. Water valve line broken, and unit is not cooling proper found high amp draw on compressor 1.28 amps. Contacted tech line. They advised not to go further as unit uses r12 which we no longer use.Sr#7728503309 Adrian Irreparable"