Near Sanger, CA 93657
Timothy
Job Details: 07/20/2018
whirlpool refrigerator WRX988SIBM Customer has completely defrosted the unit. I have inspected for ice or frost still present on the evaporator and cover but only found a little water. Removed water with towels. RC evaporator is now dry. Noted that the capillary tube was pressing on the cover and the evaporator thermistor was in the wrong position. Placed the thermistor in the correct position and adjusted the tubing to not conflict with the cover sealing correctly. Installed two screws in the top of the evaporator cover as directed to previously (on these units) by WPTS. Unit cooling. No leaks noted.
Near Fresno, CA 93706
Timothy
Job Details: 07/20/2018
Unit showing F83 f82 f80 codes. These are lid lock failures, these are old codes that can not be erased. Called WPTS (Andy/can not get sr#) I have gone through numerous service cycles and rinse spin cycles. These have all passed their tests. Customer has a load in the unit that is wet. I had the customer pull out the clothes. WP had me describe what was in the unit. There are some pillow cases , fleece, t-shirts and undergarments. WPTS states this is a mixed load (different types of garments) and in the use and care guide it states these type of loads are not recommended for this unit. They have stated that this appears to be a usage issue. The only thing that can be done is explain to the customer this. The customer is a Spanish speaker so direct conversation is not an option. I have called Assurion (crm#109506817) and they said they would contact the customer about this. Unit operating as designed. No leaks noted
Near Clovis, CA 93611
Ian
Job Details: 07/20/2018
whirlpool dishwasher WDT730PAHV0 FAe1 f6e2. Tech found unit has 2 stored error codes. Fan error and drain error. Unit also has excess of condensation after being ran. Unit has faulty control and shorted dry fan.; ordrng 1 W10195032 (deflector) and 1 W10469574 (vent) and 1 W10918994 (CONTROL) Tech installed parts and tested in diagnostic mode. Unit now tests good and completes cycle. Advise customer that next load will be a calibration cycle, and allow it to complete without interruption.
Near Fresno, CA 93720
Ian
Job Details: 07/20/2018
ge dishwasher GDT580SMF2ES Tech found that middle spray arm is broken. Need new spray arm for repair. Please direct ship spray arm to customer.; ordrng 1 WD35X10393 (spray arm)
Near Fresno, CA 93722
Ian
Job Details: 07/20/2018
whirlpool dishwasher WDTA50SAHZ0 Tech found unit float switch wiring had been chewed through by rodents. Tech repaired existing wiring and tested unit. Unit now tests good with no leaks or further failures. Advised customer that further rodent damage will not be covered.
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/20/2018
whirlpool washer WTW7500GC0 Paul riving to the customers home customer stated that the unit was not feeling well water all the way to the top of tub I did let the customer know that these units are watery fishing they do not fill all the way to tub also found the customers unit had a full code for off-balance and over suds explain customer on how to use unit tested unit checks good with no store for clothes after test job is complete
Near Fresno, CA 93702
Ethan Shrum
Job Details: 07/20/2018
whirlpool refrigerator WRS321SDHZ00 Upon arriving to the customers home customer stated they would not dispense ice found Silla Noyd to be bad needing to replace; ordrng 1 WP2152713 (solenoid) Upon arriving to the customers home replace part tested unit I also did find the customer did take icemaker a part and wanted me to reinstall I did let customer know he’s not allowed to take apart his unit and that he voided his warranty
Near Fresno, CA 93711
Ethan Shrum
Job Details: 07/20/2018
maytag washer MHW5500FW1 Upon arriving to the customers home customer stated unit was not functioning properly at all and the button was hot down the units are stackable let customer know I was going to need another technician but she said by the time we do that she would already be moved into her apartment units will not be stacked anymore needing to reschedule customer. Need to replace W10911042 (Panel) a W11201286 (ACU) replaced parts tested unit unit checks good
Near Clovis, CA 93611
Ethan Shrum
Job Details: 07/20/2018
kitchenaid dishwasher KUDS30IXSS7 Upon arriving to the customers home customer stated unit caught fire inside of unit. on arrival customer already had control board pulled out of unit. found control board to be burned completely, customer just wanted me to come by and see what I thought about unit. customer does not want to repair unit due to something may happen again.
Near Clovis, CA 93611
Chris
Job Details: 07/20/2018
whirlpool range WFE525S0HVO On today’s visit pool panel out a box that was sent with me noticed it was not the correct color the homeowner has black stainless and I was sent with the stainless panels. Ordering new part ordrng 1 W11158186 (PANEL BLACK STAINLESS ), On return visit replaced damaged panel. Install new panel made sure everything is functioning properly.
Near Los Banos, CA 93635
Irvin
Job Details: 07/20/2018
frigidaire refrigerator FFTR1821TW0 The unit is not cooling. Nothing is on but the lights. Advanced the d-timer nothing happen. Removed power repowered unit came on advanced control unit shut down then again failed to power on. ; ordrng 1 241705102 (timer-defrost), Installed replacement timer. Completed assembly powered unit. Compressor cycled on all ops normal.
Near Los Banos, CA 93635
Irvin
Job Details: 07/20/2018
whirlpool range WFG525S0HV0 The unit caught fire. Took photos of the damage powered unit and ran test with techline all ops are normal. The unit is working. Talking to techline The unit is operable. Rich/ techline- thinks created own thermal event. Described the damage that took place. 7722479416. ChenekkA-safety reported 7722445845. Referred customer to wps
Near Kerman, CA 93630
Irvin
Job Details: 07/20/2018
kitchenaid dishwasher KDFE104DSS0 customer says unit is not operating. Found console was locked. Unlocked checked removed console checked for wire or ribbon damages, none. Ran diagnostic found error code: 8/1, 8/2- drain motor issue. Slow drain electrical issue.
Near Fresno, CA 93728
Irvin
Job Details: 07/20/2018
maytag washer MVWC565FW1 Found several errors:F2/E1-STK KEY, F7/E1&6 SPEED FAULT, MOTOR FAULTCLEARED codes ran components test motor buzzes CW/CCW THEREis no movement. The capacitor is not operating properly. Checked shifter, in ohms range replacing cap. ; ordrng 1 W11158831 (CAPACITOR) Cap installed. Test agitate and spin, passed. Calibrated washer all ops normal.
Near Madera, CA 93637
Douglas
Job Details: 07/20/2018
roper washer RTW4516FW2 Customer states unit makes loud rattling noise when running heavy load. found basket leveling ring was loose on top of basket causing noise tighten basket ring unit is no longer making noise
Near Merced, CA 95341
Douglas
Job Details: 07/20/2018
Called Sr 7722480523 walk through diagnostics with tech line determined everything on unit is working as designed everything going on is customer use unit is working properly; Job Cmpltd.
Near Atwater, CA 95301
Douglas
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW4815EW Customer states unit will not advance. I found unit to have long Fill no fill error code unit has a bad water valve removed and replaced water valve unit working properly ; used 1 WPW10683603 (VALVE)
Near Madera, CA 93637
Douglas
Job Details: 07/20/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LBMA Icemaker continuously fills flooding freezer found icemaker gears to be stripped need to replace icemaker; ordrng 1 241798231 (ICEMAKER) Removed and replaced ice maker try to cycle icemaker unit cycled but did not fill check voltage at water valve water valve is getting voltage but not operating needs valve; ordrng 1 242252702 (valve) Remove and replace water valve cycled icemaker unit filled unit is working properly.
Near Oakhurst, CA 93644
Albert P.
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRB322DMBB00 Icemaker was not cycling properly. Removed and replaced icemaker W10884390. Icemaker cycled and filled unit now working properly.
Near Merced, CA 95340
James R.
Job Details: 07/20/2018
WHIRLPOOL DRYER WED4815EW1 Unit was not getting proper voltage. Informed customer if they need to call an electrician. Preferred customer back to Use and care guide on installation of unit. Job Cmpltd
Near Atwater, CA 95301
James R.
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER MDB4949SDE0 Found gasket not sealing properly unit needs gasket. Will collect on repair trip; ordrng 1 W10864081 (seal), Wrong seal was ordered; ordrng 1 W10300924V (door seal), R&R sealed unit working properly;
Near Turlock, CA 95380
James R.
Job Details: 07/20/2018
MAYTAG WASHER MVWC565FW1 Unit won’t spin to high speed properly. Found cap to be bad. Unit needs cap; ordrng 1 W11158831 (CAP) REMOVED AND REPLACED CAP. UNIT IS WORKING PROPERLY.
Near Livingston, CA 95334
James R.
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRT111SFDM01 REFRIGERATOR NOT COOLING. NEED TO ORDER WPW10225581 (BIMETL-DEF) WPW10253821 (MOTOR-EVAP) WP2163777 (BLADE-FAN) order WPW10448874 (START-DEV) order Unit is in an rv. Found evap fan to be shorted REMOVED AND REPLACED PARTS LISTED unit is not working properly.
Near Modesto, CA 95351
Cruz
Job Details: 07/20/2018
ffice manager at the address provided said that the tenant by the name does not live there. Look at sd pics; Job Cmpltd,
Near Modesto, CA 95355
Cruz
Job Details: 07/20/2018
whirlpool washer WFW72HEDW0 Installed new parts (cntrl elec, clamp, wire harness) into unit. Found a secondary issue with unit, I found error code f3e1 tech sheet states sensor switch. Ordering part for unit. ; ordrng 1 WPW10448876 (switch-wl), Installed new part (switch wl) into unit. I then put unit into a diagnostic test mode it completed wash drain spin lock and unlock, ck for codes found none as well no leaks, cx ok repair.
Near Modesto, CA 95355
Cruz
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRX986SIHZ00 complaint is that freezer door will not open Properly, customer had a hard time opening/ closing freezer door, also stated that ice cream is soft checked freezer compartment with a thermometer and found freezer temps fluctuating, pulled unit out and inspected compressor and drier found to be warm, ordering parts cnrtl elec, UI for unit; ordrng 1 W10843055 (cntrl-elec) and 1 W11127835 (PANEL UI), Installed new parts into unit. I then inspected the following compressor lights cooling temps doors leveling ice and water dispenser gaskets fans are all working fine, unit is working as designed, customer ok repair.
Near Modesto, CA 95357
Cruz
Job Details: 07/20/2018
Unit in making a loud squeaking sound during any cycle, I then removed front panel and drum and found belt, pulley to be bad, This unit is OOW -COD Parts (wp6-3700340 pulley) $16.52 (wp33002535 belt)$22.22 total for parts $38.74 labor$165.00 service call $115.00 tax 2.91 total amount $321.65 cx paid for service call only and will pay the remaining balance of $206.65 when tech come back to install parts. Cx did not want tech to look at dryer, cx is going to use it until cx purchases newer model.
Near Modesto, CA 95357
Cruz
Job Details: 07/20/2018
Inspected and tested unit. Found unit making a very loud grinding sound during spin cycle, bearings need to be replaced, cx is not going to send money on repairs cx is going to purchase newer models, cx did pay for service call
Near Hughson, CA 95326
Cruz
Job Details: 07/20/2018
Complaint is long dry times, clothes are still damp, I then pulled unit out and removed ducting and found lint clogged inside venting that is causing long dry times, instructed cx to have venting cleaned out and to minimize dry loads, cx said ok, unit is working as designed
Near Hughson, CA 95326
Cruz
Job Details: 07/20/2018
MAYTAG WASHER MVWB765FW1 complaint is that unit will get off balance while it’s going through cycles, I then checked for codes found none, put unit into a diagnostic test mode it completed wash drain spin, instructed customer on each cycle and what they do, what soaps to use, how to load wash basket, unit is working as designed, customer ok'd.
Near Tracy, CA 95376
William
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Removed racks in FF area, tested FF evap fan, ordered wire harness assy to complete repair. Instructed customer to continue to defrost fridge. ordrng 1 W10837236 (harns-wire) Replaced evap fan & wire harness, relocated evap thermistor on evap line, tested fan & thermistor functions, tested ok
Near Modesto, CA 95356
William
Job Details: 07/20/2018
MAYTAG WASHER MVWC565FW1 Found water hoses reversed with cold water, reinstalled hoses, cleared codes, ran self diagnostics, tested ok
Near Manteca, CA 95336
William
Job Details: 07/20/2018
Replace convection fan motor/blade & blower motor, Ran bake cycle, tested OK;
Near Lathrop, CA 95330
William
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDF310PAAS1 Found code F7E1, checked heater function in diagnostics, heater not heating, ordered heater & control. Found heater element open, Replaced heater element W10518394 ran self diagnostics , checked heater function, tested ok
Near Mentone, CA 92359
Daniel P.
Job Details: 07/20/2018
MAYTAG WASHER MVWX655DW1 Customer complaint washer not going through cycles, ran diagnostics found no error codes, ran diagnostics quick test cycle verified fill, agitation, drain and spin, ran normal cycle verified fill, sensing, agitation, drain and spin, tested lid lock in diagnostics 10xs , ran tachometer test , all ok recalibrated washer could not duplicate complaint.
Near Fontana, CA 92336
Daniel P.
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KBFC42FSS-00 Customer complaint is icemaker is not making ice. found 2 flashes at receiver board with flapper open and closed , needs optics, replaced spacer WPW10321131 and tested icemaker all ok call completed
Near Rancho Cucamonga, CA 91730
Daniel P.
Job Details: 07/20/2018
MAYTAG DRYER MGDB835DW4 Customer complaint dryer not heating , found gas valve in off position, instructed customer tested dryer and checked airflow all ok call completed
Near Rancho Cucamonga, CA 91730
Albert P.
Job Details: 07/20/2018
WHIRLPOOL DISHWASHER WDT970SAHZ Customer complaint is dishwasher detergent dispenser not opening , found broken latch mechanism on dispenser, replaced a W10861000 (dispenser) and tested all ok call completed.
Near Fontana, CA 92336
Daniel P.
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Customer complaint refrigerator ff lights flickering , found ff lights strobing and dim freezer light replaced lights, all ok call completed.
Near Rancho Cucamonga, CA 91737
Albert P.
Job Details: 07/20/2018
KITCHENAID OVEN KOCE507ESS06 Customer complaint is unit is brand new and oven will not preheat. Customer installed unit and said voltage is correct. Ordering appliance manager in stock ordrng 1 W11179310 (ELEC CNTRL) Removed oven from wall and replaced appliance manager. Reinstalled oven and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/20/2018
KITCHENAID REFRIGERATOR KUIC15NHZS0 Customer complaint is the ice maker was making a noise and their maintainer guy said it was the compressor. Cycled unit through diagnostics and ran unit. Unit is making ice and noise cannot be recreated. All works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR KRFF507ESS Customer complaint is no cool in the refer compartment. Found evaporator is frozen over. Ordering harness kit 1 W11033168. Removed and replaced harness kit tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 07/20/2018
MAYTAG DRYER Customer complaint is unit is not drying. Found flame sensor is disconnected causing th rig it or not to come on. Fixed and tested all works good at this time.
Near Azusa, CA 91702
Tyler
Job Details: 07/20/2018
MAYTAG WASHER MVWB835DW0 Customer complaint is unit is not finishing the load. Found off balance overloading and motor over heating codes. Per tech sheet re calibrated machine and told customer not to overload unit. All works good at this time.
Near San Dimas, CA 91773
Tyler
Job Details: 07/20/2018
WHIRLPOOL OVEN WFG361LVQ3 Customer complaint is unit will not reach set temps. Found customer had foil on bottom of oven causing temp sensor not to read correct. Removed foil and tested all works good at this time.
Near Ontario, CA 91764
Tyler
Job Details: 07/20/2018
WHIRLPOOL REFRIGERATOR WRT311FZVW00 Customer complaint is refer is not cooling. Found evaporator fan motor is barley moving. Removed and replaced evaporator fan motor. Tested all works good at this time. used 1 WP2315539 (MOTOR-FAN)
Near Upland, CA 91786
Tyler
Job Details: 07/20/2018
MAYTAG DRYER MGDC215EW2 Customer complaint is dryer is making noise and smells like something is burning. Cycle tested dryer. Smelled like animal died in the vent which may have been the noise as well. Unit is working to specs customer needs to check vent for animal. All works good at this time.
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/20/2018
WHIRLPOOL RSNGE WFG540H0ES1 Customer complaint is oven temps are up and down. Ordering main control and temp sensor; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec) Removed and replaced main control and temp sensor tested all works good at this time.
Near Hesperia, CA 92345
Cesar
Job Details: 07/20/2018
WHIRLPOOL WASHER WTW5000DW1 Failed water pump, expeller broke off the pump shaft. Replaced pump unit tested good ; used 1 W10876600 (PUMP-WATER)
Near Hesperia, CA 92345
Cesar
Job Details: 07/20/2018
whirlpool washer WTW7000DW3 Complaint of noise, tested unit all checked good other than a little cabinet squeak fixed by adjusting legs. customer instruct on sound and operating.
Near Pasadena, CA 91107
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00 Checked unit found light frost build up on FC right side, after further inspecting unit found gap allowing warm air into FC creating condensation and then turning into frost. Disassembled freezer drawer and aligned tracks and basket unit now working as intended.
Near Pasadena, CA 91104
Francisco
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KSC24C8EYY03 Found unit is not cooling properly leaking from evap. Will have to do sealed system repair. Parts covered under 10 year warranty. ordrng 1 W10309988 (compressor) and 1 W10876191 (cam-door) and 1 WPW10239732 (evaporator) and 1 WPW10249943 (hinge-door) and 1 WPW10257206 (cam-door) and 1 WPW10643261 (evaporator), Removed and replaced parts listed, vacuumed system unit held vacuum, recharge unit to 5.3 oz r134a as required on data plate. Also repaired door issue. used 1 AF1200 (TUBE EXTENSION) from stock, pckd up 1 R134 A (5.3 OZ)
Near San Marino, CA 91108
Albert P.
Job Details: 07/19/2018
KITCHENAID VENTHOOD KICU265BWH0 Checked unit light would stay on at all times. Found relay on control board stuck/welded together. Provided estimate customer did not want to go forward with repair because unit is 17 yrs old, she would rather replace unit. If customer decides to repair it, I’d need part #WPW10368686
Near Los Angeles, CA 90068
Francisco
Job Details: 07/19/2018
JENNAIR DISHWASHER JDB9800CWS2 Removed and replaced parts listed, tested ops unit working as intended.;
Near Oxnard, CA 93036
Hector Zuleta
Job Details: 07/19/2018
WHIRLPOOL WASHER WTW7000DW3 Customer complaints of washer not working at all. Checked unit and found a F7E9 code (Locked rotor) and a F7E5 code (Shifter failure). Washer is sitting in a plastic tray, motor is rubbing against the grubs of the tray. Suggested to the customer to remove the tray. Tested ok.
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/19/2018
WHIRLPOOL DISHWASHER WDF330PAHS0 Customer complaints of door not stay close when door is open, and the hinge pads fell on the ground. Replaced both pads and adjusted the tension on the spring door. Tested ok.
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
ROPER WASHER RTW4340SQ1 Clean and service.Tech cleaned and sanitized exterior cabinet and control area.Tech ran unit through sanitize cycle with afresh tablets.Tech cleared inlet water screens of sand build up and has proper flow.Tech noticed corrosion on areas of unit prior to move in date. Does not effect operations. No operational or performance issues noted at this time. Working environment was thoroughly cleaned.
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
HOTPOINT DISHWASHER HDA2100H50BB Clean and service.Unit has no operational or performance issues at this time and functions as intended. Tech cleaned exterior of DW door and control area. Timer ops with no issues. Unit cycles as intended. Tech ran unit through sanitized cycle with afresh tablets.
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR W8TXNGFWB01 Clean and service.Unit was cleaned and sanitized inside cabinet and exterior cabinet.Compressor is operating with no issues, evap fan and coils were cleaned.Freezer evap has good frost pattern. Drain lines are clear and defrost heater is working effectively. Unit damper is functioning. Unit is operating as intended.; Job Cmpltd
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
HOTPOINT MICROWAVE Clean and service unit.Unit ops as intended. No issues with door alignment or primary/secondary switches. Mag ops as intended/ blower and vent are secure. All lights and display with no issues. Interior cabinet and exterior unit sanitized and cleaned. ;
Near Bakersfield, CA 93307
Michael
Job Details: 07/19/2018
WHIRLPOOL RANGE WFE540H0EB8 Clean and service Unit is operating with no performance issues. Tech cleaned and sanitized interior cabinet and exterior of unit and cook top/controls.Working environment was cleaned with no issues to report. Unit ops as intended. Job complete ; Job Cmpltd,
Near Los Angeles, CA 91367
Danny
Job Details: 07/19/2018
whirlpool dishwasher WDF331PAHS0 Unit has no power. Client has a power supply issue. Used an extension cord to test washer, Ran a self test cycle. Unit completed with no issues Advised client he has an open neutral on his outlet. Unit is working properly.
Near Los Angeles, CA 91304
Danny
Job Details: 07/19/2018
MAYTAG WASHER MVWB765FW0 Unit is making loud noise when washing and spinning, Found a piece of wood hitting the washer. Client gave me the ok to remove the piece of wood. Reinstalled washer Ran a test cycle unit completed with no No water leaks
Near Los Angeles, CA 91307
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRX735SDBM00 SR77224718834. Called tech line and they advise me to change defrost program and to clear drain tube and and freezer drain tube Used steam gun to defrost and cleared drain tube Reinstall freezer door Unit is working properly ; Job Cmpltd
Near Agoura Hills, CA 91301
Albert P.
Job Details: 07/19/2018
KITCHENAID DISHWASHER KUDI02FRSS1 No power Found thermal fuse blownNeed to order parts and rs call Provided cod estimate to client Service call 115.00Labor 100.Part 27.81Tax 2.09Total 244.90Client is going to think about and will give us a call if he want unit repaired Collected payment by check If client calls back please order thermal fuse W10258275;
Near Westlake Village, CA 91361
Danny
Job Details: 07/19/2018
WHIRLPOOL WASHER WTW5000DW1 Unit is leaking water. Found unit leaking water when it drains water. Water is leaking from drain backing up, Advised client to get in contact with a plumber, Washer is working properly.
Near Simi Valley, CA 93065
Danny
Job Details: 07/19/2018
MAYTAG WAHSER MHW8200FC0 Unit is shaking during spin cycle Found unit with shipping bolts. Removed shipping bolts and reinstalled washer Ran a self test cycle and unit completed with no issues Unit is working properly
Near Glendale, CA 91214
Albert P.
Job Details: 07/19/2018
maytag washer MHW5500FC0 Found drain holes in bellows plugged. Cleared drain holes and informed Customer to keep on cleaning bellows and machine. Tested unit ok.
Near Altadena, CA 91001
Andrew
Job Details: 07/19/2018
WHIRLPOOL OVEN JJW3830WS02 Upon arrival customer states oven is not heating. Ran diagnostics. Go error code F1E1 communication issue. Checked for proper voltage at p6-4 to p6-5. Found voltage out of range. Ordering a new appliance manager and UI. W10673678 (panl-cntrl) and 1 WPW10292566 (cntrl-elec) Removed and replaced user interface. Tested both ovens to 350 and both heated fine.
Near Pasadena, CA 91104
Andrew
Job Details: 07/19/2018
whirlpool range WFG320M0BS3 Found rr valve stuck and not turning on. Removed and replaced right rear valve W11105201 (VALVE RIGHT REAR) . Tested ok.
Near Los Angeles, CA 91042
Andrew
Job Details: 07/19/2018
Customer complains loud thumping noise coming from inside fridge and fridge is to cold. Custmomer points where noise comes from. Customer points straight at damper housing. Damper is stuck open. Ordering new damper. ordrng 1 WPW10594329 (CONTROL) , Removed and replaced baffle assembly. Tested unit ok.
Near Bakersfield, CA 93305
Patrick
Job Details: 07/19/2018
WHIRLPOOL DRYER GGW9250PW0 Found the unit not heating. Ignitor works and heat comes on but short cycles and doesn’t relight. Needs new coils. Removed and replaced part. Tested unit all ops checked good ; used 1 279834 (2 COIL GAS VALVE SET)
Near Lancaster, CA 93536
Patrick
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KRMF706EBS01 Customer had previous servicer already out to diagnose unit and it needs a door and some covers. Door was completely deformed. I removed and replaced cause customer had the part. And checked the covers. Their damaged for the door not being sealed properly. Ice broke them and now they don’t allow new door to shut properly. Needs new covers and name plate ; ordrng 1 W10909682 (nameplate) and 2 W1112622 Removed and replaced but a part broke while removing. Needs a new left hand hinge ; ordrng 1 W10585151 (stop-pan), Removed and replaced parts tested unit all ops checked good ; ordrng 1 W10625069 (bracket)
Near Palmdale, CA 93551
Albert P.
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KDFE104DSS5 Found the unit having issues with the heat dry cycle. Customer states that the dishes are soaked and dripping. No steam at all checked errrors and none stored. Checked heat circuit and it seemed good too, turned heater on in test mode and it fired up. Suspecting needing new controls ; ordrng 1 W11084330 (cntrl-elec) and 1 W11105848 (console), Removed and replaced parts. Ran auto diagnostics. No errors popped up. All ops checked good.
Near Palmdale, CA 93550
Patrick
Job Details: 07/19/2018
Unit has cockroach problem. The compressor shutting off and on and burning hot. Evap fan not working. Explained to customer that the problem wouldn’t be covered under the warranty. Would have to pay. Quoted right under 900. Customer doesn’t want unit fixed ;
Near Lancaster, CA 93536
Patrick
Job Details: 07/19/2018
WHIRLPOOL DISHWASHER WDF520PADM Found the unit having issues with draining. Checked the unit out and water not flowing thru drain hose. Checked valve inside of the hose was popped in wrong position. Pushed back in properly. Tested unit all ops checked good. Still a little bit of water left after drain but that’s normal collection. Run another drain after to completely get rid of it
Near Santa Clarita, CA 91354
Albert P.
Job Details: 07/19/2018
MAYTAG WASHER MVWB765FW0 Upon arrival unit had longfill code. Tested and found bad cold valve. Replaced housing W11172234 and tested. Unit functions normal now.
Near Burbank, CA 91504
Raymond
Job Details: 07/19/2018
WHIRLPOOL WASHER CAE2745FQ0 Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)Upon arrival cx complaint was unit won’t spin. Tested and found basket speed fault code. Inspected and found actuator bad and burn marks on control. Unit needs control and actuator. Best if both replaced together, actuator packed wrong need right actuator.; ordrng 1 W11212745 (ACTUATOR.)
Near Santa Clarita, CA 91387
Raymond
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRT1L1TZYW01 Upon arrival cx complaint was unit not making ice, they bought a new ice maker. Cycled ice maker and unit not filling with water. Needs inlet valve.; ordrng 1 WPW10315447 (assy, i/m) Replaced valve and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Dane
Job Details: 07/19/2018
ELECTROLUX OVEN E30EW85ESS23 Upon arrival the cabinet of the top oven as well as the heating element was all bowed and warped. Call the customer for replacing heating element and told them that cabinet was a non-serviceable nonrepairable part. Customer did not want to spend money on element if cabinet was not repairable. I’ve never seen cabinet an element bow in this fashion before
Near Bakersfield, CA 93306
Dane
Job Details: 07/19/2018
MAYTAG WASHER MVWB835DW1 Upon arrival the unit would not start. Found proper voltage going to main control board but user Interface would not illuminate. Checked out coming voltage at J 18 connector going to user interface and got pulsating voltage. Unit needs a new control board. Customer calling Maytag to try to get authorization
Near Bakersfield, CA 93313
Albert P.
Job Details: 07/19/2018
WHIRLPOOL MICROWAVE KMCS3022GBS0 Upon arrival unit would not heat. Unit is a countertop microwave and does not carry in home parts and labor warranty. Instructed customer to call KitchenAid back for full unit replacement; Job Cmpltd,
Near Bakersfield, CA 93313
Dane
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival the lights in the fresh food in the freezer would not work. Removed and replaced light and tested unit. Unit now functions normal. Used WPW10515058 (LIGHT)
Near Arvin, CA 93203
Albert P.
Job Details: 07/19/2018
MAYTAG DRYER MGDC215EW Upon arrival unit was not heating. Found thermal fuse blown due to restricted airflow. Removed and replaced thermal fuse instructed customer to get the ducting for the dryer clean. Tested unit. Unit functions normal now used 1 THERMAL FUSE 3392519
Near Bakersfield, CA 93304
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found the yellow wire going to thbe dampener control not inserted into connector not letting dampener close. Secured wire connection and tested unit. Unjt functions normal now .
Near Bakersfield, CA 93304
Albert P.
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Upon arrival unit was not making ice. Found the icemaker module sorted out and that solenoid on the water valve would not open. Removed and replaced W10889233 water valve and ice maker and tested unit. Unit functions normal now
Near Bakersfield, CA 93313
Dane
Job Details: 07/19/2018
FRIGIDAIRE REFRIGERATOR FFHB2740PEAA Auger motor not moving; ordrng 1 241816602 (motor-auger) and 1 5304502780 (board-main power), Unit would not work after replacing the parts. Called tech line and after 20 minuets of testing the auger motor started to work without any explanation. Case 81829532
Near Bakersfield, CA 93306
Dane
Job Details: 07/19/2018
FRIGIDAIRE REFRIGERATOR FFHS2611LWF Icemaker stopped making ice. Replaced ice maker and reduce water intake time; used 1 241798224 (ICE MAKER)
Near Bakersfield, CA 93308
Dane
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02 Upon arrival the unit was freezing food in the fresh food compartment. Found that the Mr. shorted out and took out control board. Removed and replaced control and fresh food thermostat and tested unit. Unit functions normal now. USED W11223731(cod), W10838965 (THERMISTOR)
Near Arroyo Grande, CA 93420
George
Job Details: 07/19/2018
WHIRLPOOL REFRIGERATOR WRF535SWHV00 Found refrigerator top of freezer door had a gap reposition gasket reseal it reward up gasket to seal testing ok customer to allow door to seal before opening custom instructed about gap on seal complete . No dents or dings cause by tech customer ok
Near Templeton, CA 93465
Greg
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KFGD500ESS04 Found stove working ok customer concern about left front burner if going over fire symbol kicks big flame customer instruct you have to set where knob fire symbol to light correctly . No dents or dings cause by tech customer ok.
Near Paso Robles, CA 93446
George
Job Details: 07/19/2018
WHIRLPOOL DISHWASHER KDTM404EWH3 Found dishwasher working ok customer concern about sounds when dishwasher ready to drain customer instruct that is normal draining sound also always have jet dry on unit . No dents or dings cause by tech customer ok.
Near Los Angeles, CA 91607
Kenneth
Job Details: 07/19/2018
KITCHENAID REFRIGERATOR KODE500ESS02 Found F2E1 unit had stuck key and needed console. Removed and replaced console. Unit is now working properly customer approves job at this time. No dents dings or blemishes on or around the unit
Near Los Angeles, CA 91325
Kenneth
Job Details: 07/19/2018
kitchenaid dishwasher KDTE204DSS0 Found unit not washing properly due to wash arms clogged completely with junk. Cleared out blocked wash arms. Found drain pump clogged with glass not allowing unit to drain properly. Customer getting electrical burning smell due to it. Cleared blockage and tested unit. Unit is now working properly. Informed customer to get new air gapwidth drain line due to bad drain line causing water to shoot out of air gap. Customer approves no dents dings or blemishes on or around unit caused by technician.
Near Visalia, CA 93292
Albert P.
Job Details: 07/19/2018
whirlpool refrigerator WRF736SDAM11, Inspected a whirlpool refrigerator. Customer complaint, ice maker works intermittently . I diagnosed the ice maker , found e5 error code = ice maker bad thermistor . I replaced the ice maker wpw10764668 . The customer bought the ice maker , so I went ahead and install the ice maker . All functions checked normal at time of service . No leaks .
Near Visalia, CA 93292
Enrique
Job Details: 07/19/2018
whirlpool range WGG745S0FS02 Inspected a whirlpool range. Customer complaint is that cooktop grates broke. Replaced the range grate kit W11100923 . All functions checked normal
Near Tulare, CA 93274
Enrique
Job Details: 07/19/2018
maytag washer WGT4027HW0 Inspected a whirlpool washer ( stacked dryer ) . Customer complaint , washer not starting the wash cycle . I found lid lock and motor fault error codes . I removed the back panel , checked the wire harness . Found all the wire harness connectors to the washer, were disconnected . Connected the wire harness . Performed calibration , ran a quick wash cycle test . All functions checked normal at time of service
Near Fresno, CA 93725
Timothy
Job Details: 07/19/2018
amana refrigerator AFI2539ERM00 Inspected Ice Maker by watching while holding the door switch. Ice makerwas in mid harvest when I started looking but there was no ice in the mold. Watched I’m. Yale twice with no fill. Jumped the Ice Maker valve and heard a pulse then nothing. Now there is no power at the Ice maker. Cycled power to the unit but still no power. Checked for voltage at the board and found none. I feel a couple things are going on here. The valve is bad and it has effected the I’m and the board. The door switch is not being closed completely. Unit needs a new IM, IM valve,board and a spacer.; ordrng 1 W10882923 (icemaker) and 1 W11035752 (CNTRL-ELEC) and 1 WPW10221048 (spacer) and 1 WPW10312696 (water inlet valve) Installed parts. Tested unit. Unit operating normally.
Near Selma, CA 93662
Albert P.
Job Details: 07/19/2018
frigidaire refrigerator LGHX2636TF0 Inspected unit and found it warm inside despite the cooling fans running. Checked unit compartment and found the compressor is cold. Found 120vac to the compressor inverter but I could not detect and DC power to it. Called FTS put unit into test 38 and followed power from the compressor back to the main board. When pulling the board from the bottom of the unit the compressor started. Tested Dc power and found it correct. Found the connection lifted at these two wires . Connection was loose unit now cooling. No leaks noted.
Near Clovis, CA 93619
Ethan Shrum
Job Details: 07/19/2018
whirlpool refrigerator WRS571CIHZ01 Upon arriving to the customers home customer stated unit was not making ice prior company came out And replaced water valve, when I pulled customers unit I found the stores water damage on customers wall from previous company. I took pictures also found the valve was not properly installed. receded lines tested unit has no leaks job is complete