Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/24/2018
WHIRLPOOL WASHER MVWB855DC2 Customer concern is unit is not draining. Found multiple error codes for long drain. Removed pump and found debris is causing the slow drain. removed debris reinstalled pump and Tested all works good at this time.
Near Moreno Valley, CA 92555
Kevin
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW7000DW0 Unit not finishing cycle. I found that the wash plate is stripped out and has stripped gear case shaft. Also found that the slider is getting hung up in the spin selection. Unit needs gear case, slider, and wash plate. Removed and replaced W10811956 gear case,W10734521 slider, and W10752283 wash plate. Tested unit All tests good.
Near Perris, CA 92571
Kevin
Job Details: 07/24/2018
KITCHENAID REFRIGERATOR KBFS22EWBL2 Found ice maker mold leaking during ice maker cycle. Failed ice maker assembly. Removed and replaced D7824706Q ice maker. Cycled ice maker All tests good.
Near Riverside, CA 92504
Kevin
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW5300SQ0 Unit making noise during spin cycle. Found cabinet was not secured to base on left corner causing loud noise. I removed cabinet and put cabinet back on correctly and secure. Tested unit. All tests good.
Near Riverside, CA 92509
Kevin
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Unit not cooling in refrigerator section. found return vent half way frozen over, I defrosted airways and tested Freezer section temperatures. Temps in Freezer section were 0. I found shorted led assembly causing lights not to come on. Removed and replaced WPW10515057 led module. Tested unit All tests good.
Near Fontana, CA 92336
Kevin
Job Details: 07/24/2018
WHIRLPOOL DRYER WGD4616FW1 Unit taking a long time to dry. I tested unit and found customers venting is clogged. Instructed customer to have venting cleaned Dryer tests good.
Near Bakersfield, CA 93308
Dane
Job Details: 07/24/2018
KITCHENAID DISHWASHER KDTE254ESS2 Unit needs new dispenser ; ordrng 1 W10861000 (detergent dispenser) Installed new soap dispenser tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 07/24/2018
KITCHENAID REFRIGERATOR KFCS22EVMS Upon arrival of the unit was not making ice. Ice maker was getting voltage but would not cycle. Unit needs new icemaker; ordrng 1 W10889233 (icemaker) Installed icemaker and tested unit. Unit functions normal now.
Near Bakersfield, CA 93306
Dane
Job Details: 07/24/2018
maytag dryer MGDB725BW Upon arrival unit was making grinding noise while turning. Found worn out rollers and pulley. Installed new dryer repair kit 4392067 and tested unit. Unit functions normal now.
Near Bakersfield, CA 93307
Dane
Job Details: 07/24/2018
Upon arrival front left burner would not light. Remove and replace burner head and orifice W11106799 and WPW10364555 tested unit. Unit functions normal now
Near Lamont, CA 93241
Dane
Job Details: 07/24/2018
whirlpool washer WTW7000DW1 Upon arrival the unit would not fill with water and was giving a longfill fault code. Cold water valve solenoid was open. Removed and replaced water valve W11220230 and tested unit. Unit functions normal now
Near Bakersfield, CA 93304
Dane
Job Details: 07/24/2018
whirlpool swash SFF1000CSA0 Upon arrival thee unit was giving a thermistor fault code. Called tech support and checked thermistor and wiring, unit needs new control; ordrng 1 WPW10556685 (cntrl-elec), Removed and replaced control board and tested unit. Unit functions normal now.
Near Bakersfield, CA 93309
Dane
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Upon arrival freezer and that was still falling and food was still freezing and fresh food. Call Dave at tech-support as advised by Dave use RTV silicone to attach venting to cabinet of unit. Also changed fresh food thermostat. Unit functions normal now ; used 1 482338 (ADHESIVE)
Near Bakersfield, CA 93307
Dane
Job Details: 07/24/2018
AMANA OVEN Upon arrival the unit was not igniting. Found igniter not pulling enough amps to like the gas. Removed and replaced igniter and tested unit. Unit functions normal; used 1 12400035 (IGNITER,OVEN)
Near Bakersfield, CA 93307
Dane
Job Details: 07/24/2018
Upon arrival unit was not making ice and water was coming out of the dispenser very very slowly. Found icemaker would not harvest Lin-Manuel he jumped. Removed and replaced ice maker icemaker will now harvest but it’s not filling up with enough water. Found the water filter clogged. Instructed customer to change water filter.PLEASE MAKE SURE FILTER HAS BEEN CHANGED BEFORE SENING TECH OUT FOR THIS ISSUE AGAIN.
Near Bakersfield, CA 93308
Dane
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRT318FZDW02 Removed and replaced all listed parts W11223731/control Wpw10384183 thermistor 1 W10838965 thermistor Freezer and tested unit. Unit functions normal now
Near Bakersfield, CA 93309
Erick
Job Details: 07/24/2018
GE REFRIGERATOR PFSF6PKXABB Found unit not cooling upon arrival. Found display flashing it temp . Unit is not cooling in either compartment. Fans are running in both compartments. Accessed compressor and found winding out range, compressor is hot. Unt will need new compressor and recharged t decline estimate.
Near Bakersfield, CA 93313
Erick
Job Details: 07/24/2018
WHIRLPOOL RANGE WGG555S0BS found unit with bad 3 bad valves . All 3 stuck and cannot turn. The 4th will no longer shut gas causing it to bleed through. Replaced manifold with all 4 valves, retested it and it passed all tests with no error.
Near Bakersfield, CA 93308
Erick
Job Details: 07/24/2018
KITCHEAID REFRIGERATOR Found unit with collapse drain causing unit to leak and not to drain to pan. Removed ice build up. Replaced new tube w10619951. Defrosted all channels. Retested unt and unit no longer leaks.
Near Bakersfield, CA 93308
Erick
Job Details: 07/24/2018
cust just moved in to new mobile home. Cust not aware of service call for repair. Cust will call back if wishes to repair.
Near McFarland, CA 93250
Erick
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW5000DW1 Cycled unit and found it with long drain error causing it not to advance in wash. Tested pump and found it not responding and getting voltage. Replaced pump W10876600 . Retested it and it passed all tests with no errors.
Near McFarland, CA 93250
Erick
Job Details: 07/24/2018
WHIRLPOOL WASHER WFW75HEFW0 Cycled unit and found unit f3e1 error code indicating water level error causing door to remain locked. Accessed unit and manually opened door. Removed items from unit. Tested unit through test cycle and found hot valve not filling but getting power. Found from hot with no way to turn valve on. Also found pressure switch. Replaced switch. Retested it through test curl and it passed all tests with no errors.
Near Tulare, CA 93274
Erick
Job Details: 07/24/2018
FRIGIDAIRE DISHWASHER FFBD2406NS9B Found door latch cracked causing door to get stuck and no unlock. Freed latch and replaced it 5304517278. Retested unit with customer and door now locks and unlocks with no errors
Near Visalia, CA 93292
Enrique
Job Details: 07/24/2018
Inspected a kitchen aid microwave . Customer complaining , light constantly blows. Shorted lamp holder. ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp), Replaced the lamp holder and 40 watt lamp . All functions checked normal .
Near Tulare, CA 93274
Enrique
Job Details: 07/24/2018
whirlpool refrigerator WRT541SZDW00 Inspected a whirlpool refrigerator . Customer concern , freezer accumulating frost on the evaporator . Defrost system not working .; ordrng 1 W11161901 (WIRE HARNESS ) and 1 W11161901 (WPW10352689), Replaced the central electric and wire harness . All functions checked normal at time of service . No leaks .
Near Baywood-Los Osos, CA 93402
James
Job Details: 07/24/2018
MAYTAG DRYER MGDB75BW0 Found unit not drying properly. Checked venting and found clogged venting in house wall. Cleared as much as I could reach and pointed out clogging to customer. Customer stated he would finish vent cleaning due to vent grate painted onto side of house. Unit is working as intended otherwise
Near San Luis Obispo, CA 93405
James
Job Details: 07/24/2018
WHIRLPOOL WASHER WFW75HEFW0 Found unit with door lock unresponsive. Ordering new lock. Will return 7-23-18 to install. ; ordrng 1 WPW10443885 (door lock) Replaced door lock and tested unit. Unit functioning as intended.
Near Dinuba, CA 93618
Ian
Job Details: 07/24/2018
frigidaire refrigerator FGHC2355PF9A Tech found unit was not reassembled correctly and has loose and improper screws in auger box and icemaker. Tightened and replaced screws. FF door seal was out of channel and had tape interrupting it. Secured door seal. Customer is concerned about surface cracking on interior of FF compartment. Advised that this does not affect function.Bottom shelf is broken. Need shelf for repair.; ordrng 1 240599803 (frame-deli cover), Installed parts. Unit now tests good.
Near Fresno, CA 93737
Ian
Job Details: 07/24/2018
whirlpool range WFG515S0ES1 Found unit two front burners do not ignite with in a safe ignition period. All conditions for good ignition are functioning, but unit does not ignite reliably. Has good spark, good gas pressure, and clear pilot channels. Technician removed burner heads and adjusted slightly for slightly better results, but unit still does not ignite reliably. Need to replace front two large burner heads, to eliminate minor manufacturing variables.; ordrng 2 W10515455 (burnr-head FRONT)s, Tech installed parts. Unit now ignites slightly more reliably and tests good.
Near Fresno, CA 93730
Ian
Job Details: 07/24/2018
kitchenaid range KGCU467VSS02 Tech found upon arrival that entire units the surface was covered with foil. As well as feel pumped down into orifice area. Every single orifice was covered with foil causing foil and the machine cavity to flood with gas. Removed foil and unclogged a few orifices and pilot holes. Unit now test good. Advised customer to never use foil on cooktop surface or anywhere else, especially down inside of holes. Adjusted right front burner knob at customer request
Near Highland, CA 92346
Chris
Job Details: 07/24/2018
whirlpool range WFG320M0BB0 installed brackets to hold glass in place on oven door.
Near Highland, CA 92346
Chris
Job Details: 07/24/2018
whirlpol range WFG320M0BB0 , Installed brackets to hold gloss door of oven in place
Near Highland, CA 92346
Chris
Job Details: 07/24/2018
whirlpool range WFG320M0BB0 Installed brackets to hold glass door to oven in place
Near Highland, CA 92346
Chris
Job Details: 07/24/2018
whirlpool range WFG320M0BB0 Installed brackets to hold glass in place on oven door.
Near Highland, CA 92346
Chris
Job Details: 07/24/2018
whirlpool range installed brackets to hold the glass On oven door.
Near Madera, CA 93636
Irvin
Job Details: 07/24/2018
whirlpool dishwasher WDT710PAHB0 the dishes are wet, water stands in unit and will smell. One error code F5/E1- door not closed fast enough. Allowed to run thru cycles no issues. Found no rinse aid in the unit. Used FINISH sample pac to input rinse aide. INSTRUCT USE RINSE AIDE TO HELP DRY BETTER. clean out filter screens. HOTTER THE WATER THE BETTER, for cleaning and drying. All ops functional.
Near Madera, CA 93637
Irvin
Job Details: 07/24/2018
whirlpool dryer WED4815EW poor drying performance. Found the unit has excessive venting. INSTALLING ISSUE. EXCESSIVE VENTING CAUSED BUILD UP OF LINT. POOR DRYING BECAUSE OF BLOCKAGE removed the blockage reduced venting to correct amount. All functions normal
Near Fresno, CA 93722
Irvin
Job Details: 07/24/2018
whirpool dishwasher KDTM404ESS3 The unit will not start. Found the control was locked. Customer instruct ON FEATURES. the unit is fully operational. All functions normal.
Near Fresno, CA 93711
Irvin
Job Details: 07/24/2018
whirlpool refrigerator WRS571CIDM02 The unit is dispensing ice. Found the actuator is food Ice Maker is producing ice. The cubes are fused together causing poor dissension. The cause is ice is crushing during dissension. The buildup causes warm air in which fuses. Shake the bucket on occasion and if necessary clean out ice chips as needed. INSTRUCT, ALL OPS IF UNIT NORMAL MAINTENANCE.
Near Merced, CA 95341
Douglas
Job Details: 07/24/2018
Found unit to have bad drive hub not alowing unit to spin properly remove and replaced hub unit working properly; used 1 W10528947 (HUB)
Near Atwater, CA 95301
Douglas
Job Details: 07/24/2018
whirlpool dishwasher WDF320PADW1 Unit is leaking found seal not sealing properly, needs gasket. removed and replaced gasket WPW10524469 unit sealing properly
Near Turlock, CA 95382
Douglas
Job Details: 07/24/2018
whiirlpool dryer WED4815EW1 Unit will not spin found dryer to have a bad wheel install dryer repair kit unit is working properly; used 1 4392065 (DRYER REPAIR KIT)
Near Merced, CA 95348
Douglas
Job Details: 07/24/2018
frigidaire refrigerator FFBC46L2QS Unit not cooling unit has no pattern on evaporator plate, Believe system has a restriction unit is R 600 a. called tech line tech line would like me to get an amp draw reading on compressor my amp clamp is broken need to reschedule customer to go back out;Tc 81849338 call tech line gave them reading from amp draw determine compressor is no good unit isn’t going to be exchanged
Near Merced, CA 95348
Douglas
Job Details: 07/24/2018
maytag washer MVWX655DW1 Customer states unit is dispensing fabric softener at Brown’s time found unit to have a leak and water valve causing it to rinse out the dispenser before it supposed to. removed and replaced valve W11127357 I ran calibration, unit working.
Near Merced, CA 95341
Douglas
Job Details: 07/24/2018
MAYTAG WASHER MVWC416FW0 Tried contacting trade partners multiple times unable to get through unit is working properly; Job Cmpltd,
Near Chowchilla, CA 93610
Douglas
Job Details: 07/24/2018
whirlpool washer MHW6000XW2 Customer states unit not adding enough water put unit into diagnostic check for codes unit had One code for pressure fault Found pressure sensor is not reading properly removed and replaced sensor ran calibration test ran through all eight steps unit is working properly; used 1 WPW10304342 (SENSOR)
Near Modesto, CA 95355
Cruz
Job Details: 07/24/2018
whirlpool dishwasher WDT720PADM2 Unit is not draining properly during drain cycle, I found drain hose to be clogged up causing water to stay in tub, ordering parts clamps, hoes fill, hose drain; ordrng 1 W10878507 (hose-fill) and 2 WP285655 (clamp)s and 1 WPW10545278 (hose-drain), , Installed new parts (hose drain, 2 clamps, hose fill) into unit. I then put unit into a diagnostic test mode it completed wash drain dried, checked for codes found none as well no leaks, unit is draining properly.
Near Salida, CA 95368
Cruz
Job Details: 07/24/2018
WHIRLPOOL DRYER CGM2745FQ0 Inspected and tested unit. Found dry coin slide not excepting coins, cx then stated he is going to return unit because he can’t wait for it to be fixed.
Near Moreno Valley, CA 92553
Kevin
Job Details: 07/24/2018
whirlpool washer WTW8600YW0 unit has been leaking down through bearings for quite some time and has damaged stator and rotor. Unit would need stator, rotor and bearing kit. Customer declined repair.
Near Moreno Valley, CA 92551
Kevin
Job Details: 07/24/2018
whirlpool refrigerator ED5KVEXVB00 Unit not dispensing ice. I removed ice bucket and found a ice cube stuck in auger assy. Removed obstruction from auger. Tested unit. All tests good.
Near Nuevo, CA 92567
Kevin
Job Details: 07/24/2018
maytag dryer MGDB765FW0 Unit not starting when customer pushes start button. I found that the door switch was broken not allowing unit to start. Removed and replaced door switch. Tested unit. All tests good. ; used 1 WPW10237959 (SWITCH-DOR)
Near Perris, CA 92570
Kevin
Job Details: 07/24/2018
whirlpool refrigerator WRX735SDBM00 Unit leaking defrost water through freezer compartment. Found old style drain tube is clogged and causing issue. Unit needs new designed p-trap drain tube. Removed and replaced drain tube and defrosted drain pan. Tested unit. All tests good. used W10619951 (drain tube)
Near Riverside, CA 92509
Kevin
Job Details: 07/24/2018
roper dryer RGD4516FW Unit not starting. I found failed door switch causing unit not to start. Removed and replaced door switch. All tests good. I used door switch part number wpw10237959
Near Fontana, CA 92336
Daniel P.
Job Details: 07/24/2018
whirlpool dishwasher WDT720PADM2 Customer dishwasher heater not turning on found float switch stuck causing fill error deactivating heater , corrected float , ran diagnostics and checked for heater operation, heater working , all ok
Near Rialto, CA 92376
Daniel P.
Job Details: 07/24/2018
whirlpool washer WTW5000DW1 Customer concern washer is not agitating , found worn gearcase shaft and washplate hub stripped , and belt, replaced gearcase, belt and washplate, tested checks ok. Used W10752283 (washplate) W11035751 (gearcase) WPW10006384 (drive belt) W10752283 (washplate) chckd in a W11035751 (gearcase)
Near San Bernardino, CA 92404
Daniel P.
Job Details: 07/24/2018
maytag washer MVWC416FW0 Found agitator broken , found upper agitator broken will order. ordrng 1 W10836692 (agitator), replaced agitator tested checks ok
Near Highland, CA 92346
Daniel P.
Job Details: 07/24/2018
whirlpool washer WTW8500DC0 washer lid lock not working, ran diagnostics verified f5e3 error tested lid lock , lid lock failed will order .; ordrng 1 W10861642 (latch), replaced door latch, tested checks ok
Near Redlands, CA 92373
Daniel P.
Job Details: 07/24/2018
whirlpool washer MHW3505FW1 Customers concern washing machine door not locking found broken door latch replaced door latch and tested all OK call completed. Used door latch part # wpw10443885
Near Yucaipa, CA 92399
Daniel P.
Job Details: 07/24/2018
whirlpool washer WTW4816FW1 Customer complaint washer is completing cycles , found f5e3 and f5e1 errors , , ran diagnostics all functions ok , replaced door latch assy , retested and recalibrated all ok
Near Riverside, CA 92504
Daniel P.
Job Details: 07/24/2018
whirlpool refrigerator ED5JHGXRQ02 Found ice maker intermittently not dropping ice. Found failed ice maker assy. Need to order ice maker. Non related to last service appt, please try to get autho to get paid for service. ; rqstng P&A on 1 WPW10190965 (icemaker), installed new icemaker verified I/m cycling and filling all ok
Near Rancho Cucamonga, CA 91701
Tyler
Job Details: 07/24/2018
whirlpool refrigerator WRX735SDHZ00 Customer concern is unit is not dispensing water or making ice. Unit was just installed. Installers did not turn water on. Fixed and tested all works good at this time.
Near Upland, CA 91784
Tyler
Job Details: 07/24/2018
whirlpool oven MGR5751BDB Customer concern is the oven is not igniting. Ordering igniter in stock.; ordrng 1 74007498 (igniter,oven), unit is not heating, found igniter is not getting hot enough. Removed and replaced igniter. Tested all works good at this time.
Near Glendora, CA 91741
Tyler
Job Details: 07/24/2018
whirlpool dishwasher WDT720PADM3 Customer concern is the detergent is not being dispensed. Found water off to unit. Turned water on and cycle tested. All works good at this time. Calibrated unit and tested all works good at this time. Customer needs to switch detergent to finish and be careful about items put in lower rack broiler pan interferes with the upper spray arm. All works good at this time.
Near Rancho Cucamonga, CA 91739
Tyler
Job Details: 07/24/2018
wgirlpool refrigerator WRT111SFAB00 Customer concern of condensation in the bottom of the refer compartment. Found ice buildup in the freezer that is melting down to the refer. Customer to defrost unit. All works good at this time.
Near Ontario, CA 91762
Tyler
Job Details: 07/24/2018
whirlpool dishwasher WDF530PLYW3 Customer concern is door will not close. Found upper rack was set at two different levels so that spray arm was not making contact. Fixed and tested all works good at this time.
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
MAYTAG REFRIGERATOR MFX2570AEM3 Found ice maker not ejecting cubes. Needs new ice maker, condenser cleaning. Customer will think about it,may call back
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
whirlpool washer WTW5000DW1 Ran diagnostics. Had f5e1 error code. Cleared error code. Ran calibration, auto test cycle- passed. Needs lid strike( weak return spring ); ordrng 1 W10837741 (lid strike), Ran diagnostics. Had f5e3 error code. Cleared error code. Replaced lid strike. Removed coins from wash plate. Ran calibration, auto test cycle- passed.
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
MAYTAG RANGE mgr6600fz0 Found unit is dead. Found harness plug black wire to power cord burnt. Needs wire harness. ordrng 1 W10842520 (harns-wire) and 1 W11161843 (HARNESS- BAKE/BROIL), Replaced main wire harness. Tested all functions. Surface burners, bake, broil, control, self- clean are working properly.
Near La Puente, CA 91746
Stephen
Job Details: 07/24/2018
AMANA WASHER NTW4516FW2 Lid locked. Won’t go into diagnostics. Had to break lid lock. No LED on control. T/S lid lock defective. ordrng 1 W10838613 (lid lock assembly) and 1 W11124710 (CONTROL), Replaced lid lock, main control. Ran diagnostics- no error codes. Ran calibration, auto test cycle- passed. Fills, agitates, drains, rinses,& spins properly.
Near Los Angeles, CA 90042
Stephen
Job Details: 07/24/2018
Near Walnut, CA 91789
Stephen
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW8040DW0 Found left hinge area of lid cracked( broken ) needs lid. Replaced lid. Ran diagnostics. Had f2e1 error code. Cleared error code. Ran load size calibration.
Near Covina, CA 91722
Isidore
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR Found ice maker intermittent. Replaced ice maker. Cycled ice maker. Unit is cooling properly. Complete.; used 1 WPW10300024 (ICEMAKER)
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/24/2018
MAYTAG OVEN CWG3600AAB26 Removed Oven base, igniter bad open removed old igniter and installed new igniter 74007498 (Ignitor) tested oven operation ok oven working at this time.
Near Beverly Hills, CA 90210
Isidore
Job Details: 07/24/2018
whirlpool washer WFW97HEDW0 Found two error f8e3 overflow not verified and f52e door lock, verified dispenser W10842325 leaking, part ordered.; ordrng 1 W10842325 (dispenser), Remove top panel, console and old detergent dispenser. Installed new dispenser test for leaks ok, test for any codes no codes new codes found washer working at this time.
Near West Hollywood, CA 90046
Isidore
Job Details: 07/24/2018
Found and verified freezer has frost found freezer door not closing properly due to obstruction. Removed obstruction, customer instruct loading freezer had frozen veggies in ice tray ICE MAKER not filling properly instruct to keep clear, only for ice. No other problems found.
Near Los Angeles, CA 90042
Francisco
Job Details: 07/24/2018
maytag washer MVWX655DW0 Checked unit upon arrival found agitator/wash plate spinning freely to both sides making grinding noise. Removed component to inspect splines, found splines worn out. Informed customer she would need wash plate to repair unit. Provided estimate customer declined repair due to cost at this point. Collected service call fee. Informed customer service call is good for 30 days in case she changes her mind
Near Los Angeles, CA 90065
Francisco
Job Details: 07/24/2018
ikea ice maker ISC23CNEXY02 Customer concern ffc was leaking water. Upon arrival I noticed light scratch on left side in front of refrigerator, informed customer. Also noticed a crisper drawer was broken had clear tape on it to hold it together. Proceeded to inspect unit found leak at inlet tubing line to filter. Removed and replaced part listed, tested ops no leaks and unit working as intended.;
Near Los Angeles, CA 90022
Francisco
Job Details: 07/24/2018
WHIRLPOOL REFRIERATPR WRX735SDBM04 Checked unit found ffc at 41-40 degrees ice maker bin has ice. Tested ice box fan it is also working. Cx complaint unit did not dispense ice also tested function unit is working as intended. Showed cx how to uninstall and install ice bin and she approves functions at this time.;
Near Simi Valley, CA 93065
Albert P.
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Jammed up ice maker , busted module, replaced ice maker tested ops ok unit filled 3 days to fill up the bin, used 1 WPW10300022 (ICEMAKER)
Near Simi Valley, CA 93065
Aaron
Job Details: 07/24/2018
WHIRLPOOL REFIGERATOR WRF532SMBM00 Unit door slides are busted and binding up making it hard to close unit , ordered parts; ordrng 2 WPW10120018 (slide rail (frz))s Replaced the rails tested ops normal at this time
Near Oxnard, CA 93030
Aaron
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Unit fresh food evaporator was frozen over and freezer ice maker is leaking ordered parts customer is going to defrost unit 2 days before I return ordered parts; ordrng 1 W10886939 (icemaker), Replaced the ice maker in the freezer and fresh food harness , tested operations normal at this time allow 24 hrs to cool down
Near Santa Paula, CA 93060
Aaron
Job Details: 07/24/2018
WHIRLPOOL WASHER WTW4800BQ1 Checked operation found that the unit is not draining at all the drain pump motor is seized up also when I got no water in the unit tested in Spin Gear case bearings are bad checked underneath found that your case oil all over the place needs new cam belt and actuator as well as the motor put an estimate for repair; rqstng P&A on 1 W10721967 (CAM ASM) and 1 W10913953 (actuator) and 1 W11035749 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10661045 (drain pump) and 1 WPW10677715 (drive motor) Rebuilt the whole machine, replaced all the parts list tested operations normal now.
Near Oxnard, CA 93036
Jesus
Job Details: 07/24/2018
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Customer states that unit fridge is to cold. Checked unit and removed evap cover. Tested bimetal and it’s working properly. Turned unit off and unplug. Replaced fan blade and seal liner. Plugged unit back on and defrost heater turned on assembled unit. Unit is now working as design. Used W10916494 (blade-fan )W10866230 (Thermostat) WPW10225581 (Bi Metal) WPW10448874 (Relay)
Near Malibu, CA 90265
Jesus
Job Details: 07/24/2018
WHIRLPOOL RANGE WFE320M0ES Customer states that unit is getting to hot. Checked unit and found the heating elements raged and clips broken. Need to order new parts. Tested the unit bake and broil options both are working. Ordered parts W10823729 (elmnt-surf)2 WP8273994 (elmnt-surf)s5 WPW10225448 (spring)s Removed elements and installed new. Tested and placed working properly.
Near Malibu, CA 90265
Jesus
Job Details: 07/24/2018
Customer states that unit has screws rusted. Removed screws and installed new. Used 2 WP3400886 (Screws)s 2 WP3400884 (Screw)
Near Malibu, CA 90265
Jesus
Job Details: 07/24/2018
IKEA DISHWASHER IUD8555DX3 Customer states that unit is not washing dishes. Checked unit and no error codes found, passed. Customer is not using rinse aid. Filled rinse for customer and ran unit on a normal cycle. Activated the high temp, Sami rinse and dry cycle. Unit is working as design.
Near Agoura Hills, CA 91301
Jesus
Job Details: 07/24/2018
KITCHENAID REFRIGERATOR KRFC300EBL01 Customer states this unit filter light doesn’t come on. Checked unit and ran test #231/232 unit filter still has time before replacing it. Pressed the filter button and the light turns on. Unit is working as disign
Near Thousand Oaks, CA 91362
Jesus
Job Details: 07/24/2018
KITCHENAID DISHWASHER KDFE104DSS0 Customer states that unit is not draining. Checked unit and drain pump is working. Removed hose and found glass near the arigap. Cleared airgap and ran unit. Unit is working as design.
Near Thousand Oaks, CA 91360
Jesus
Job Details: 07/24/2018
whirlpool washer WFW72HEDW0 Customer states that unit has a burning smell. Ran diagnostics and found error codes. Per tech sheet ran test #3 motor circuit and motor winding were within specs. Called tech line to document. F5-E2. Door lock errorF7-E2 Motor drive circuit over tempF0-E1. Load detected during clean washer cycle.1/2 14 ohms2/3. 14.5 ohms1/3 14 ohmsSr#7722510640; Job Cmpltd,
Near Thousand Oaks, CA 91320
Jesus
Job Details: 07/24/2018
whirlpool refrigerator KRFC704FSS00 Customer states that unit is not making ice. Checked unit and found the evaporator iced up in the fresh food section ordered part Sr#7722492152; ordrng 1 W11167902 (COVER-EVAP). Removed drawers and evap cover. Defrosted evaporator with heat gun. Installed new cover and assembled unit. Unit is working as designed.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 07/24/2018
whirlpool dryer WGD8000DW3 Customer concern of burning smell and dryer taking too long to dry. Checked unit and found excess of lint buildup got in fire and worn out flame sensor. Cleared lint and replaced sensor. Tested ok. used 1 WP338906 (SENSOR)
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/24/2018
Customer complaints of hard to rotate cook top burners knobs. Checked unit and found out of alignment burners knobs bezels. Adjusted each one. Tested ok.; Job Cmpltd
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/24/2018
Customer complaints of frost buildup on the freezer back panel and split apart freezer basket and basket front. Freezer compartment leaking air through gaps in between liner and cabinet. Sealed gaps (Part #WP482338) And adjusted freezer basket. Tested ok.
Near Moorpark, CA 93021
Hector Zuleta
Job Details: 07/24/2018
kitchenaid dishwasher KDTM354ESS3 Customer complaints of dishwasher door not closing or opening properly. Checked unit and found broken door link. Replaced and tested ok.
Near Simi Valley, CA 93065
Hector Zuleta
Job Details: 07/24/2018
maytag ranfr MGDB725BWO Customer concerns of dryer making noises. Checked unit and found worn out idler pulley. Installed a dryer repair kit. Tested ok. used 1 4392067 (DRYER REPAIR KIT) from stock
Near Oxnard, CA 93035
Hector Zuleta
Job Details: 07/24/2018
whirlpool dishwasher WDT730PAHZ0 bad odor coming out of the dishwasher. Checked unit and found no source of smell, according to the customer she doesn’t use the dishwasher to often. Looks like is a installation issue, the person that install this unit didn’t use the whole drain hose to make a loop, there is not a air gap either
Near Stevenson Ranch, CA 91381
Michael
Job Details: 07/24/2018
WHIRLPOOL DRYER WGD8000DW4 Dryer is leaving cloths damp.Tech found dryer exhaust vent slightly obstructed between wall and unit. Tech found low air flow at exterior dryer vent, tech removed a large handful of dryer lint. Advised customer to get dryer vent serviced. Unit is operating as intended with no issues.
Near Canoga Park, CA 91307
Michael
Job Details: 07/24/2018
MAYTAG WASHER MVWB955FW1 F8E1 long fill code Manually tested hot and cold valve. Tech heard solenoid but no flow.Tech removed line from unit and water came out. Tech ch replaced water valve assembly and retested and no water came from valves at wash box. Bad plumbing is culprit. Unit ops as intended job complete.
Near Los Angeles, CA 91304
Michael
Job Details: 07/24/2018
MAYTAG DRYER MGD3500FW0 unit smelled like a burning smell. Another company had been out prior and diss assembled the unit and left without replacing anything.Tech determined clogged dryer vent to be the issue and advised cx to service their exhaust vent. Then cx showed that front door glass was loose in door.Tech removed the door and found glass supports rattling around in side door and hardware is missing. Ordering new inner door assembly. W11229601Office please contact cx when door arrives and return appt can be scheduled. Tech was not able to put door back together; ordrng 1 W11229601 (INNER DOOR ASSEMBLY), Removed door and replaced inner door assembly. Door now closes properly and glass is secure.
Near Los Angeles, CA 91304
Michael
Job Details: 07/24/2018
maytag washer MHW5500FW1 Unit had no power to UI.power tested good at plug, tech removed and replaced UI control p/nW10911042Plugged unit in and entered diagnostics F6E3 lock comes with ACUF5E2 door lock faultcleared codes and ran unit through auto service test and passed with no issues.Quick pic of out door working environment. Advised customer to use separate outlet per unit and move units to a better covered working environment. Unit ops as intended.