Near Fresno, CA 93710
Timothy
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRX988SIBM Inspected the unit and found the RC evaporator frosted up. Customer states the unit has done this before and a part was replaced. Unit needs a new harness/fan assembly.; ordrng 1 W11087438 (motor-evap), Ensured the evaporator was properly seated and the cover installed to avoid air migration. Cabinet is sealed to the liner.
Near Santa Maria, CA 93455
James
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR KRFC300ESS Customer stated unit made crackling sound when compressor kicked on. Found tape on back of unit making crackling noises when air passed by it. Removed old tape and resecured water lines. Unit now not making noises, is working properly. Customer approves and is relieved.
Near Santa Ynez, CA 93460
James
Job Details: 08/08/2018
Found unit with water filter stuck in housing. Unable to remove filter from housing without damaging housing. Ordering new housing. Will return Friday 8-12 to install. Quoted and collected in full; ordrng 1 W11194438 (FILTER HOUSING), Removed old filter housing and installed new housing. Filter now works as intended. No dents, dings, or blemishes on or around unit.
Near Arroyo Grande, CA 93420
James
Job Details: 08/08/2018
Unit makes loud rattling noises during operation. Ordering new blower assembly and blower wheel. Unit also has vibration during cycle caused by roller deterioration. Ordering new rollers and pulley; ordrng 5 134715900 (roller)s and 1 134793500 (idler arm) and 1 5304505339 (blower assembly) and 1 5304513609 (BLOWER WHEEL), Replaced roller, idler arm, blower assembly and blower wheel. Unit now functions as intended. No dents, dings, or blemishes on or around unit.
Near Nipomo, CA 93444
James
Job Details: 08/08/2018
JENNAIR REFRIGERATOR JFC2290VEM8 Found unit with interior water dispenser getting stuck and sometimes not shutting off. Checked switch and found it to be sloppy. Removed switch cleaned and reinstalled switch. Unit is now functioning as intended. Customer stated they wanted to test it for the weekend before possibly ordering new switch. Quoted service and customer will decide if they want to change out switch over weekend. Switch part number 12575502
Near Tulare, CA 93274
Enrique
Job Details: 08/08/2018
whirlpool washer WTW5000DW1 tub rocking excessively I will need the gearcase , washplate , and hub . ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate), Replaced the drive hub , drive pulley and washplate . Performed calibration , tested the washer on drain/spin cycle . All functions checked normal at time of service . No leaks .
Near Tulare, CA 93274
Enrique
Job Details: 08/08/2018
whirlpool refrigerator WRF736SDAM13 ice maker not producing ice . In diagnostics , found e2 error code , motor lost position . Need new ice maker . ; ordrng 1 WPW10764668 (ice maker), Replaced the ice maker . All in the refrigerator checked normal at time of service . No leaks .
Near Visalia, CA 93291
Enrique
Job Details: 08/08/2018
whirlpool refrigerator WRF767SDEM01 lights in the unit not working . I found a shorted light central electric . Installed new control W10830288. Now the lights work as designed
Near Hanford, CA 93230
Enrique
Job Details: 08/08/2018
whirlpool dishwasher WDF130PAHW0 unit fill and drain . In diagnostics found 4-3 error code = faulty wash motor . Installed new motor W10888591. Performed calibration . All functions checked normal at time of service . No leaks
Near Hanford, CA 93230
Enrique
Job Details: 08/08/2018
maytag washer MVWB855DC2 unit displaying LF error code . Also continues to drip water into tub . I installed new inlet valve W11165546. Ran a rinse/spin cycle test . All functions checked normal at time of service . No leaks.
Near Avenal, CA 93204
Enrique
Job Details: 08/08/2018
whirlpool dryer WED49STBW1 Door won’t stay closed. I found the catch and door switch were broken . I Installed the catch and door switch . All functions checked normal at time of service . ; used 1 WPW10569603 (SWITCH-DOR)
Near Shafter, CA 93263
Erick
Job Details: 08/08/2018
WHIRLPOOL OVEN RBS305PRS00 Uni has f5 erro indicating door lock error. Accessed latch and found uninstalled and a large screw going down the middle of motor not allowing to engage. Removed screw, retested it and motor latch is now engaging. Unit will need new latch; ordrng 1 WP9760889 (latch-door), Installed new parts on unit. Retested it and unit is now heating and cycling with no errors.
Near Tulare, CA 93274
Erick
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Cycled unit and found motor not engaging causing it not to dispense. Replaced auger motor 242221501. Retested it and it now dispense both types of ice. Job comp;
Near Tulare, CA 93274
Erick
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR LFSS2612TE0 Cycled unit and found solenoid with bad resistance causing it not to fill. Base would not allow filter to sit correctly, Replaced base and valve. Retested unit and it passed all tests with no errors.
Near Visalia, CA 93291
Erick
Job Details: 08/08/2018
FRIGIDAIRE REFRIGERATOR FGHC2331PF Tester panel and found water selection not available. Resecured connectors on panel panel still not responding. Replaced new panel 242058232. Re-tested all options. All options are now working. Job complete
Near Farmersville, CA 93223
Erick
Job Details: 08/08/2018
frigidaire refrigerator LFHB2741PFBA Upon arrival found unit at 47 degrees in freezer. Found almost frost pattern on evap. Unit is low on charge. Recharged system, pulled vacuum,inspected for leaks and found none. Unit is now starting to cool.
Near Delano, CA 93215
Erick
Job Details: 08/08/2018
maytag freezer MS2558VEM10 Ice maker getting voltage but not responding causing ice not to be made. Also found evap building frost limiting air flow in freezer. Found heater not turning on causing build up. Found bad board causing heater not to turn on and will need to be replaced; ordrng 1 D7824706Q (ice maker) and 1 WPW10503278 (refer elect cont brd), Ice make did not come with harness. Will need harness to install ice maker.; ordrng 1 WPD7813010 (harns-wire), Installed new parts on unit. Retested ice maker and it cycled filled with no errors.
Near Delano, CA 93215
Erick
Job Details: 08/08/2018
whirlpool refrigerator WRT518SZFM00 Found unit condescending fan making noise. Accessed fan and found fan misaligned causing fan blade to hit housing and make noise. Removed and Reinstalled fan to correct position. Re secured fan blade. Retested unit and unit is no longer making noise and cooling .
Near Shafter, CA 93263
Erick
Job Details: 08/08/2018
whirlpool washer WTW4816FW Cycled unit and found unit with fill error causing unit not cycle. Found cold valve not engaging due to bad connector. Repaired connector and secured main harness to board. Retested unit through test cycle and it passed all tests with no errors.
Near Shafter, CA 93263
Erick
Job Details: 08/08/2018
WHIRLPOOL DRYERWGD4815EW2 Cycled unit and found unit not heating. Tested fuses and found with bad thermal fuse causing it not to heat. Replaced fuse. Retested it and t now cycles and heats. Job comp; used 1 WP3392519 (THERMAL FUSE)
Near Los Angeles, CA 91607
Kenneth
Job Details: 08/08/2018
kitchenaid range Found unit pulling the flames to the middle of stove when downdraft is turned on with the flames. Called techline and documented with them and was informed it is indeed normal. Customer agrees that it’s normal just doesn’t like the way it’s designed. No dents dings or blemishes on or around unit caused by technician.
Near Los Angeles, CA 91423
Kenneth
Job Details: 08/08/2018
kitchenaid refrigerator KRFC300ESS01 Found unit freezing food in fridge due to damper door not opening and closing properly causing excessive cooling in the fridge. Replaced control WPW10594329 and tested unit. Unit is working properly. Ice maker faulty. Not making or harvesting ice. Replaced ice maker W10884390 and tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Los Angeles, CA 91405
Kevin
Job Details: 08/08/2018
kitchenaid refrigerator KRFF707ESS01 Found unit with poor cooling due to excessive frost on evap. Will need to replace and relocate thermistor. Ordering new wire harness evap motor. Ordering wire harness; ordrng 1 W11033168 (harns-wire) Defrosted all ice build up on fridge evap and installed fan and harness. Relocated thermistor and secured with zip tie. Tested unit. Unit is now working properly. Customer approves function at this time. No dents dings or blemishes on or around unit caused by technician
Near Oceano, CA 93445
George
Job Details: 08/08/2018
jennair microwave JMV9196CS2 Found microhood stating door open reposition door, removed and replaced thermistor, switch rethigh checking ok complete . No dents or dings cause by tech.; used 1 W10557537 (THERMISTOR)
Near San Luis Obispo, CA 93405
George
Job Details: 08/08/2018
maytag microwave MMV4205FW3 Found microhood door stating door open reposition adjustment testing ok tested several times checking ok no dents or dings cause by tech.
Near Atascadero, CA 93422
George
Job Details: 08/08/2018
kitchenaid refrigerator KFXS25RYMS4 Found ice maker not making ice check power ok water pressure ok need to replace ice maker; ordrng 1 W10882923 (icemaker), Installed ice maker fill ok complete . No dents or dings cause by tech.
Near San Miguel, CA 93451
George
Job Details: 08/08/2018
whirlpool refrigerator WRT111SFDM03 Found refrigerator working ok customer concern of blemishes on front of refrigerator customer instruct just needed to be clean I clean refrigerator looks good complete. No dents or dings cause by tech
Near Arroyo Grande, CA 93420
George
Job Details: 08/08/2018
jennair refrigerator JFC2290VEM8 Found ice maker not making ice advance no fill check. On ice maker valve is filling need to replace ice maker ok to order part . Office to call customer wen part in.; ordrng 1 W10884390 (icemaker)
Near Santa Maria, CA 93454
George
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found refrigerator freezer over freezing has a collapsed door liner need to replace freezer door; ordrng 1 12977864SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)), Installed new door and seal tested check out ok complete . No dents or dings cause by tech
Near Bakersfield, CA 93313
Dane
Job Details: 08/08/2018
WHIRLPOOL FREEZER WRS325FDAM04 Got fresh food door not freezer door; ORDRNG on 1 LW10436760 remove and replace door door still would not close. Called tech line he told me to in long gate the holes to move the door forward to see if that would help the door close. That seems to make problems worse. Door wood now not see you on the upper corner by the hands when it was forced closed and would rub against the fresh food door. Called tech-support again and talked to Andrew. Andrew said the only thing left is that it must be the wrong door. Parts research needs to find correct door
Near Bakersfield, CA 93307
Dane
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR ED5GVEXVD Upon arrival unit was not Making ice. Found icemaker would not cycle but was getting proper voltage. Remove and replace icemaker and tested unit. Unit functions normal; used 1 WPW10190965 (ICE MAKER)
Near Bakersfield, CA 93307
Dane
Job Details: 08/08/2018
maytag dryer MGDC215EW Upon arrival the unit was taking too long to dry the clothes and was squeaking when running. Found the gas coils short cycling and the main pulley squeaking. Unit needs new dryer repair kit and new gas coils; ordrng 1 4392065 (dryer repair kit) and 1 WPW10328463 (coil-valve), Removed and replaced all parts and repair kit and gas coils and tested unit. Unit functions normal now
Near Bakersfield, CA 93307
Dane
Job Details: 08/08/2018
AMANA WASHER NTW4605EW0 Upon arrival unit was leaking. Found a loose clamp on drain pump. Secured clamp and tested unit. Unit functions normal now;
Near Bakersfield, CA 93306
Dane
Job Details: 08/08/2018
magic chef oven 31000PAW Upon arrival the oven was not heating. Found pilot out. Ignited pilot and tested unit. Unit functions normal now
Near Bakersfield, CA 93305
Dane
Job Details: 08/08/2018
refrigerator frigidaire FFHT2021TW Found the access valve on the UV dye dryer that was installed is leaking. Unit needs new UV dye dryer Installed dryer and vacuumed and recharged
Near Bakersfield, CA 93304
Dane
Job Details: 08/08/2018
ge refrigerator GSS25LSLECSS Upon arrival the unit was not making ice. Found wire backed out of connector where icemaker goes in the cabinet. Secured wire connections and tested unit. Unit functions normal now;
Near Bakersfield, CA 93309
Dane
Job Details: 08/08/2018
GE WASHER GTW460ASJ7WW Upon arrival the unit was making bad noise and spin cycle. Found drain pump loud and not working efficiently. Removed and replaced pump and tested unit. Unit functions normal now; used 1 WH23X24178 (PUMP)
Near Bakersfield, CA 93309
Dane
Job Details: 08/08/2018
ELECTROLUX WASHER EFLW417SIW0 Upon arrival the unit was bouncing around and spin cycle. Found suspension rod not click into place secured suspension rod and tested unit. Unit functions normal;
Near Bakersfield, CA 93308
Dane
Job Details: 08/08/2018
frigidaire refrigerator FFHS2611LW Upon arrival the unit was not making ice. Found the icemaker would not harvest when manually advanced. Removed and replaced ice maker and tested unit. Unit functions normal now; Job Cmpltd,
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/08/2018
amana washer NTW4516FW2 Upon arrival customer states washer is not agitating or spinning. Tested unit in diagnostics. Unit showed lid lock fault. Unit would not lock. Removed and replaced latch W10838613 . Calibrated and tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/08/2018
Customer stated Lowe’s is replacing unit and it doesn’t need to be worked on
Near Altadena, CA 91001
Bryan Dunn-Wilson
Job Details: 08/08/2018
maytag washer MHW5500FC0 Upon arrival customer states washer is stuck on drain cycle. Ran diagnostics found error code f9e1 long drain. Removed front panel found drain filter was clogged. Cleared debris. Reinstalled front panel. Tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Los Angeles, CA 91342
Bryan Dunn-Wilson
Job Details: 08/08/2018
amana washer NTW4516FW2 Upon arrival customer states washer is not agitating or spinning. Tested unit in diagnostics. Unit showed lid lock fault. Unit would not lock. Removed and replaced latch W10838613. Calibrated and tested unit. Unit functioning as designed. No dents dings or scratches caused by tech.
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/08/2018
whirlpool refrigerator WRV986FDEM01 upon arrival customer stated that she would get a big pool of water in freezer ice bucket I noticed icemaker was installed incorrectly were fill tub was actually going into ice bucket instead of icemaker retested job complete then customer stated cubes getting stuck when she would dispense ice found ice bucket installed incorrectly retested all ops normal
Near Los Angeles, CA 91344
Billy J.
Job Details: 08/08/2018
whirlpool washer WTW4816FW1 Customer states clothes wet at end of cycle soup is all over the tub ring and unit not working properly. removed and replaced the valve. Checked unit for error codes there are none I put unit into diagnosis and it went threw all functions as designed unit was not dispensing softener but customer was not hitting the rinse with softener functions. unit is functioning fine. used 1 W11210459, (valve)
Near Los Angeles, CA 91324
Billy J.
Job Details: 08/08/2018
kitchenaid refrigerator KSC24C8EYY02 Customer states ice cubes are not big enough they are not full size they are like half unit has good water pressure out of unit can’t determine if it is valve or icemaker causing issue because I cycled and it filled just fine and valve opened just fine recommend changing both use s code to cover parts cx will owe 50on return temp at 5 degrees in freezer; ordrng 1 WPW10756907 (icemaker), removed and replaced all parts listed retested job complete
Near Santa Clarita, CA 91387
Billy J.
Job Details: 08/08/2018
maytag washer MVWX700XL2 F8e1 f5e1 W11158805 WPW10215146 upon arrival customer states tub ring is cracked customer also states that anywhere from 60min to two hours after cycle water is dripping from unit into tub getting clothes wet found valave not closing all the way ordering ; ordrng 1 VALVE (VALVE) Removed and replaced tub ring and hot and cold valve retested job complete
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/08/2018
whirlpool dishwasher WDT780SAEM1 Upon arrival unit was not daring found glass in drain pump WPW10348269 removed and retested all ops normal
Near Santa Clarita, CA 91351
Billy J.
Job Details: 08/08/2018
whirlpool refrigerator WRT541SZDW00 customer stated all items where freezing in fridge removed and replaced bad thermostat W10866230. I retested all ops normal.
Near Los Angeles, CA 91331
Raymond
Job Details: 08/08/2018
whirlpool range WGG555S0BW01 Oven too cold. Customer using rack thermometer to measure. Went over High and low drop, and found within range but ranges at 320F when set to 350F was instructed to calibrate upper oven 30F. Calibrated unit and tested, unit ranged at 348F.
Near Glendale, CA 91202
Raymond
Job Details: 08/08/2018
whirlpool refrigerator MFD2561HES Upon arrival unit would not dispense water. Inspected and found resavoir with a piece of ice that had got stuck in the connector. Used hair dryer to device resavoir. Tested unit. Unit dispenses water now
Near Los Angeles, CA 91401
Raymond
Job Details: 08/08/2018
Upon arrival unit not cooling. Tested and found bad thermostat not keeping compressor running long enough. Quoted for repair customer approved. Replaced thermostat WPW10584888 and tested unit needs to regulate back to temp.
Near Ridgecrest, CA 93555
Patrick
Job Details: 08/08/2018
Found the customer having drying issues, has to run multiple cycles but still doesn’t dry. Checked unit out heater not coming on. Checked heater in ohmed out good. Checked thermal fuse and it was open. Needs new one. Removed and replaced. Tested unit. All ops checked good ; used 1 WP3392519 (THERMAL FUSE)
Near Lancaster, CA 93534
Patrick
Job Details: 08/08/2018
MAYTAG WASHER MGDC300BW0 Thumping noise. All moving parts look good. Noises sound normal. Explained to customer we will charge service call if we come back and it isn’t making noise ;
Near Lancaster, CA 93534
Patrick
Job Details: 08/08/2018
whirlpool refrigerator WRF555SDFZ06 freezer door. One section on top the gasket wasn’t sealing. Reformed gasket. I noticed a noise that the unit was making. It was the unit needing to be leveled. Leveled and noise stopped. All ops checked good
Near Lancaster, CA 93535
Patrick
Job Details: 08/08/2018
amana dishwasher ADB1700ADB3 Customer having issues with the unit not drying the dishes. Found heater not coming on in test mode. Loose connection at the heater. Reconnected and secured. removed and replaced the haness-wire, for better operation, haness, was defalting during test. Tested unit. All ops checked good. Explained to customer heaters don’t get as hot as older dish washers. She doesn’t want the unit. Not taking anything I saw. Unit is now working as designed ; used 1 W11243205 (HARNS-WIRE)
Near Palmdale, CA 93552
Patrick
Job Details: 08/08/2018
whirlpool refrigerator WRF767SDEM01 unit not making ice. Checked all test in diagnostics and all except the ice box fan worked. Needs new ice maker and ice box fan ; ordrng 1 W10846539 (evaporator fan blade) and 1 W11188383 (ICEMAKER) Removed and replaced parts tested unit all ops checked good
Near Palmdale, CA 93552
Patrick
Job Details: 08/08/2018
maytag washer MVWB865GW0 Found the unit having issues with the water not coming in properly. Checked the flow and it is barely coming in and the supply is good needs new valve. Removed and replaced ran auto test and calibration. All ops checked good. Complaint of water level. Can use deep fill and options to give more water but that’s it
Near Acton, CA 93510
Patrick
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW5000DW Found the customer having issues with the unit not wanting to spin and intermittently doesn’t locked. Checked error and found the latch fault. Removed and replaced latch W10838613. Tested unit. All ops checked good
Near Tehachapi, CA 93561
Patrick
Job Details: 08/08/2018
kitchenaid dishwasher KDTM354DSS4 Found top rack falling off. Tracks causing issues. Needs updated version; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK), Removed and replaced parts tested unit. All ops checked good.
Near Tehachapi, CA 93561
Patrick
Job Details: 08/08/2018
maytag washer MVWB765FW2 Customer having issues with a long fill error code. Water just trickles in when filling. Checked screens, they aren’t plugged. Needs new inlet valve W11165546. Removed and replaced. Tested unit. All ops checked good
Near Apple Valley, CA 92308
Andrew
Job Details: 08/08/2018
maytag washer MVWX655DW1 Checked wash plate and it was ok. Unit had no fault codes. Checked pulley and found it rubbing on belt shroud. Removed and replaced pulley kit. Tested in diagnostics and heard no noise. ; Job Cmpltd
Near Victorville, CA 92392
Andrew
Job Details: 08/08/2018
whirlpool refrigerator WRS331FDDW00 Unit is oow Cx stated she was told she had a two year warranty. Checked sb be and there was no additional warranty info. Checked with dispatch and there was no autho. Cx was unaware on SC. Instructed Cx to call whirlpool if she has s two year warranty and get the info sent to us and we could dispatch a tech back out. Cx complaint is FF section not cooling and freezer is fine.
Near Thousand Oaks, CA 91360
Danny
Job Details: 08/08/2018
whirlpool washer WTW5000DW1 Not washing properly Found unit filling up with cold water super slow Need to order valve assy and rs call ; ordrng 1 W11210459 ( VALVE), Rinse cycle is taking too long to fill Found bad water valve Replaced and install water valve Calibrated washer Ran a test cycle unit is working properly No water leaks
Near Westlake Village, CA 91361
Danny
Job Details: 08/08/2018
kitchenaid refrigerator KFCS22EVMS8 Unit is not cooling properly Found old style of evap and no frost pattern Need to order sealed system repair Need to rs call ; ordrng 1 W10309988 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10331270 (valve) and 1 WPW10643261 (evaporator), Not cooling properly Found old style of evap on ref side and unit is leaking Replaced and install valve and compressor and evap Completed sealed system repair Reinstall unit Ran test 4 and both sides are cooling Advised client to allow 24hrs for unit to reach proper temp
Near Westlake Village, CA 91361
Danny
Job Details: 08/08/2018
kitchenaifd icemaker KUIX305EBL1 No power Found bad power supply Plugged unit into a different outlet and ice maker is working properly The drain pump is not part of the unit client needs to purchase a new drain pump.
Near Santa Clarita, CA 91390
Raymond
Job Details: 08/08/2018
whirlpool microwave WMH32519FS0 Upon arrival display not working found burnt marks on membrane and control. Needs both pats. Replaced control panel and control board, unit also has a 3rd board. That board is not on part breakdown and is not part of the control board. Please send into parts research. Replaced control and tested. Unit functions normal now
Near Los Angeles, CA 91402
Michael
Job Details: 08/08/2018
whirlpool refrigerator WRT311FZDB00 Fresh food side is warm.Tech found weak evap fan, verified with R1.Evap fan WP2315539; ordrng 1 WP2315539 (motor-evap), Removed and replaced evap motor. Unit has much more air volume flowing now. Unit ops as intended job complete.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
maytag refrigerator MFI2568AES ice maker has been replaced multiple times and quit working again.Tech found improper placement of foods inside fresh food cabinet.Freezer door seal is ripped and causing ice build up around door. Ice maker is not cycling due to freezer temps too high. ordrng 1 WPW10436253 (gasket-fip) Removed freezer door. Removed and replaced door gasket which was torn.Installed door and adjusted height to ensure flush door seal against cabinet. Removed and tightened handle hardware on freezer door. Unit ops as intended with no issues.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
whirlpool washer WFW92HEFC0 soap dispenser was not operating.Tech found cold water valve was not opening and allowing flow. Tech found unfamiliar water valves behind units.Tech was not able to determine how to operate valves and home owners did not know as well. Rescheduling call for Friday 8/3/18 per customer request in order to contact site maintenance supervisor to dertermine correct operation of valve. Cx denied signing water damage waiver. Removed top panel, removed and replaced inlet water valve.Ran unit through auto service test. Cold water valve operates as intended and soap dispenser is now dispensing as intended.
Near Los Angeles, CA 91326
Michael
Job Details: 08/08/2018
kitchenaid refrigerator KFIV29PCMS02 fridge is warmTech found evap fan was not blowing and evap was-solid ice. Tech used steamer to remove all ice obstruction. Fan now works. Needs thermostat and harness. Removed and replaced harness/thermostat. All fans are operating and good frost pattern. Advised to give unit 24 hrs to reach operating temps. used Harness WPW10277799.
Near Los Angeles, CA 91364
Michael
Job Details: 08/08/2018
whirlpool refrigerator KSC23C8EYY03 manufacturer shipped evap cover and fan to customer. Tech found evap unit completely frozen over. customer agrees to repair. Used steamer to remove ice build up and evap cover.Installed new evap cover and fan assembly. Installed evap cover and powered unit on. Unit now cools as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
whirlpool refrigerator WRF757SDEM00 Found fridge compartment evap covered in ice. R1ordered evap fan and harness kit. Requested to defrost unit for 24 hrs prior to tech arrival. Tech removed evap cover and used steamer to remove huge ice block. Replaced dead evap fan. Unit now cools as intended.
Near Los Angeles, CA 91331
Michael
Job Details: 08/08/2018
whirlpool refrigerator WRF535SMBM00 Found refrigerator door gaskets split, needs door gasket and deli drawer rail that holds lid is broken. Needs side rail. Informed that food pushed against back wall will freeze if left directly in front of diffuser. Customer does not use AC and it is about 90* inside Customer home and also humid which will cause unit to sweet and build up ice droplets on diffuser.; ordrng 2 W10830162 (gasket-fip)s and 1 W10874836 (endcap) Removed & replaced right side French door gasket.Removed damaged lower end caps. Installed new end caps. U it ops as intended.
Near Los Angeles, CA 91343
Michael
Job Details: 08/08/2018
whirlpool dryer WGD92HEFC0 Customer states door doesn’t close right. Tech observed latch torx hardware is not tight. Tech tightened latch assembly and door closes and latches smoothly now. Unit ops as intended. Good heat and air flow. Unit ops as intended job complete;
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/08/2018
whirlpool refrigerator WRF57R18DM00 Refrigerator still overflowing the drip pan, found pan more then half way full, siphoned the water out and contacted tech line, he suggested to block the drain tube and let the unit run for days to see if there is a different source of water and lay some towels around the refrigerator to collect the water because now it will come from inside of the refrigerator (Defrost cycle), customer now very worried because it will add more to the wood floor. Unit is not even connected to the water, unit doesn’t have a fill valve.
Near Port Hueneme, CA 93041
Hector Zuleta
Job Details: 08/08/2018
whirlpool washer WTW7040DW0 Checked unit and found or bad gear case or bad agitator. Ordered both and reschedule.; ordrng 1 W10775188 (washplate) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner), Replaced worn out wash plate. Ran a diagnostic test. Tested ok
Near Thousand Oaks, CA 91362
Hector Zuleta
Job Details: 08/08/2018
whirlpool refrigerator GS6NBEXRL00 refrigerator not dispensing properly crushed ice and damaged try housing. Checked unit and found worn out crush mechanisms in the ice bucket and crack it try housings. Part #W10140651 and part #2305253US, both of them discontinued.
Near Oxnard, CA 93035
Jesus
Job Details: 08/08/2018
whirlpool dryer WTW8240YW0 Customer states that unit is leaking water. Checked unit and found bad bearing. Removed stator,rotor,ring tub, and basket. Removed bearings and shaft. Installed new bearing kit W10435302and assembled unit. Ran diagnostics and passed. Unit is now working as design.
Near Oxnard, CA 93033
Jesus
Job Details: 08/08/2018
whirlpool refrigerator WRT311FZDM00 Customer states that unit has condensation on freezer. Checked unit and found ice on the tower and around the liner. Removed rack and tower. Steam out all the frozen ice and reseated the tower properly. Sealed the liner with adhesive on both compartments. Unit is now working as designed
Near Oxnard, CA 93030
Jesus
Job Details: 08/08/2018
whirlpool refrigerator WRF767SDEM01 Customer states that unit is leaking. Checked unit and removed back cover found the hose to ice maker valve not inserted all the way in. Cycled icemaker and unit is no longer leaking water. Unit is working as designed
Near Oxnard, CA 93030
Jesus
Job Details: 08/08/2018
whirlpool dryer Customer states that unit door is dropping down. Checked unit and found the left side hinge broken. Ordering parts. Removed UI panel and door hinges raised top panel. Removed door and hinges. Installed new parts and assembled unit. Unit is now working as design used W10842413 (hinge) W10842414 WPW10544328 (hinge) WPW10544329 (hinge)
Near Simi Valley, CA 93065
Jesus
Job Details: 08/08/2018
kitchenaid dishwasher KUDS03STSS0 Customer states that unit door is dropping. Checked unit and found the right side link broken. Gave customer quote and approved. Pulled out unit half way out and replaced links 8194001 (LINK). Assembled unit and tested door. Unit is working as designed
Near Topanga, CA 90290
Jesus
Job Details: 08/08/2018
maytag dryer MEDB755DW2 Customer states that unit shuts off. Checked unit and ran diagnostics found error code. Per techsheet tested voltage on outlet and relays on ACU. Remove UI and removed control board. Installed new control and assembled unit. Ran diagnostics and tested unit. Unit is now working as designed
Near Malibu, CA 90265
Hector Zuleta
Job Details: 08/08/2018
WHIRLPOOL WASHER WFW85HEFW1 unit is leaking. Checked unit and ran diagnostics. Remove top panel and inspected any possible leaks. Inspected bellows and drain pump both are working properly. Diagnostics passed and assembled unit. Unit is working as design. F5-E2. Door lock error F8-E1. No water detected entering washer.
Near Santa Paula, CA 93060
Aaron
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR KBSN608EPA00 Customers concern was the freezer would get to -10° at some point through the day I assured them that the unit was just getting ready to going to defrost cause that’s what it does before it goes into defrost to pull down the freezer section temperatures down to -10 then going to defrost to a sure that there’s a minimal amount of frostbite on the product it’s inside unit is working as designed
Near Simi Valley, CA 93063
Aaron
Job Details: 08/08/2018
KITCHENAID REFRIGERATOR Unit is not dispensing water and ice make stopped checked the unit no water anywhere water pressure is there needs new valves and filter housing asm ; ordrng 1 W10316760 (thermistor) and 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt) and 1 WPW10394053 (housing), Replaced the water valves and filter inlet asm tested operations normal now water out the door and filled ice maker ops normal now.
Near Simi Valley, CA 93065
Aaron
Job Details: 08/08/2018
WHIRLPOOL REFRIGERATOR WSF26C3EXW01 Checked the unit ice maker stalled ice maker WPW10251076 needs to be replaced. Replaced ice maker and cleared fill tube , operating ok at this time.
Near Moorpark, CA 93021
Aaron
Job Details: 08/08/2018
WHIRLPOOL WASHER WTW5000DW1 Unit cam asm hub nut was missing needed to install a new cam asm to correct the problem , replaced hub asm tested ops normal now unit is working as designed
Near Westlake Village, CA 91361
Aaron
Job Details: 08/08/2018
kitchenaid dishwasher KUDC20CVSS4 Unit pump and motor asm is no longer working correct minimal water pressure pushing out needs new pump and motor asm. mrs declined to have repaired.
Near Westlake Village, CA 91361
Aaron
Job Details: 08/08/2018
kitchenaid oven KOCE507ESS05 Installed gasket ops normal , customer mentioned glue on the outer door of oven silicone overage cleared that unit is working as designed now. used 1 W10856596 (GASKET-OVN)
Near Thousand Oaks, CA 91320
Aaron
Job Details: 08/08/2018
maytag washer MVWP575GW0 washer doesn’t do anything but fill up with water verified that checked wiring harness to the motor found that the main motor was unplugged plugged in motor calibrated the unit tested operations unit is working as designed now operating normal
Near Camarillo, CA 93010
Aaron
Job Details: 08/08/2018
whirlpool washer WTW7500GC0 Unit is working as designed nothing wrong can advise the customer on how to use this machine correctly, trying to do one quilt can cause this thing to get out to the side easy as a result get out of bounds there’s nothing I can do to correct that , customer instructed proper load balance use with same like materials only , other wise tested operating normal
Near Camarillo, CA 93010
Aaron
Job Details: 08/08/2018
whirlpool refrigerator WRS571CIDM01 Checked unit found the ice maker thermistor busted off , replaced the ice maker asm , tested unit ops ok now after replaced ice maker W10873791.
Near Pasadena, CA 91106
Francisco
Job Details: 08/08/2018
whirlpool refrigerator MFF2258VEW unit was not producing ice. Checked FC temp it is within acceptable range.Inspected ice maker mold found ice in it. Held door switch for a few seconds to see if ice maker would start a harvest cycle. It completed cycle successfully. Adjusted door to make full contact with door switch. Followed up with customer around 5 pm she confirmed she has ice in her ice bin. Unit working as designed.
Near Pasadena, CA 91104
Francisco
Job Details: 08/08/2018
maytag washer MVWX655DW1 Found unit unresponsive to any selections on panel. Performed main control test 120 vac present yet control is malfunctioning. Ordering part to complete repair and rescheduling for Friday. Please set it as last call cx is having a procedure done and I agree to do it as my last call.; ordrng 1 W11116592 (cntrl-elec), Removed and replaced part listed, calibrated unit then tested ops unit working as intended.
Near Pasadena, CA 91103
Francisco
Job Details: 08/08/2018
whirlpool dishwasher WDT720PADM2 Checked unit found grease build up on tub and sump. Ran diagnostics found no error codes. Checked water temp it reaches 125 degrees. Motor making grinding noise removed and replaced part listed, also advised cx on running hot water on her sink prior to starting a cycle and instructed her on proper cycle selections to achieve desired performance results. Tested ops unit working as intended
Near Montebello, CA 90640
Isidore
Job Details: 08/08/2018
maytag refrigerator MFI2569YEM Checked unit and found frost on FC. After further inspection found that FC door is not sealing properly allowing warm air in the FC and creating condensation that eventually turns into frost. Remove FC tracks and aligned them properly unit is now sealing as intended. Removed excessive frost and asked customer to monitor unit and report any issues with our office. Unit working properly.
Near Beverly Hills, CA 90210
Isidore
Job Details: 08/08/2018
whirlpool dryer WGD96HEAU1 Installed new filter grill lint screen still hanging WPW10516085 up; ordrng 1 WPW10516085 (screen 38.80) Removed and installed new lint filter test ok at this time. Note old filter also working at this time. Customer not home for payment part with tax only; Job Cmpltd
Near Los Angeles, CA 90077
Isidore
Job Details: 08/08/2018
maytag washer MHW8200FC0 Found and verified bellows WPW10237499 is full of mold, ordering parts; ordrng 1 WPW10237499 (bellow) Removed boot retention spring, inner clip and old bellows. Then installed new bellows, reinstalled inner boot clip and outer retention spring. Test for leaks ok. Washer working at this time.